Avaya Business Ethernet Switch 1000 Release Notes

Release Notes

BES1000 1.0

Business Ethernet Switch

Document Number: NN47927-400
Document Status: Standard
Document Version: 01.02
Date: January 2007

2

Copyright © Nortel Networks 2007
All rights reserved.
The information in this document is subject to change without notice. The statement s, configurations,

technical data, and recommendations in this d ocument are b elieved to be accu rate and reliable, but are
presented without express or implied warranty. Users must take full responsibility for their applications
of any products specified in this document. The information in this document is proprietary to Nortel
Networks.

Nortel, the Nortel logo, and the Globemark are tra d em a rks of Nor tel Ne tworks.
Internet Explorer is a trademark of Microsoft Corporation.
All other trademarks and registered trademarks are the property of their respective owners.

Business Ethernet Switch

Contents 3

Contents

How to get help 5

Getting Help from the Nortel Web site 5
Getting Help over the phone from a Nortel Solutions Center 5
Getting Help from a specialist by using an Express Routing Code 5
Getting Help through a Nortel distributor or reseller 5

Release notes 7

Known anomalies in BES1000 7

Manual data entry 7
Quote characters 7
Alignment errors 7
Port statistics counters 7
Timer range 7
Loss of connectivity 7
Caching 8
Refreshing a link 8
Detecting shorts 8
Improper log out 8
Simultaneous downloads 8
Port precedence 8
Port VLAN identifiers 9
SFP LED displays 9
MAC address data 9
VCT Failure 9
LED light is amber during boot process 9

Release Notes

4 Contents

Business Ethernet Switch

How to get help

This section explains how to get help for Nortel products and services.

Getting Help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nor tel Technical
Support Web site:

http://www.nortel.com/support

This site provides quick access to software, documentation, bulletins, and tools to
address issues with Nortel products. More specifically, the site enables you to:

• download software, document ation, and product bulletins

• search the Technical Support Web site and the Nortel Knowledge Base for
answers to technical issues

• sign up for automatic notification of new software and documentation for Nortel
equipment

• open and manage technical support cases

Getting Help over the phone from a Nortel Solutions Center

If you don’t find the information you require on the Nortel Technical Support Web
site, and have a Nortel support contract, you can also get help over the phone from a
Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835).

5

Outside North America, go to the following Web site to obtain the phone number for
your region:

http://www.nortel.com/callus

Getting Help from a specialist by using an Express Routing Code

To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or
service. To locate the ERC for your product or service, go to:

http://www.nortel.com/erc

Getting Help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or
authorized reseller, contact the technical support staff for that distributor or reseller.

Release Notes

6 How to get help

Business Ethernet Switch

Release notes

This guide lists the release notes associated with the BES1000.

Known anomalies in BES1000

Manual data entry

Issue

Data manually entered into the Owner and Description fields of an RMON event is
lost following a reboot of the BES1000.

CR number: Q01435446

Quote characters

Issue

The quote (") character cannot be used as part of any name setting on the product.
CR number: Q01447229

Alignment errors

Issue

Alignment errors are counted as FCS errors in the MIB dot3StatsTable.

7

CR Number: Q01475387

Port statistics counters

Issue

Port statistics counters are incorrect for packets dropped on egress.
CR Number: Q01464701

Timer range

Issue

The MAC address aging timer range is limited to 10 - 630 seconds.
CR Number: Q01390635

Loss of connectivity

Issue

Removing all ports from the management VLAN causes loss of connectivity to the
switch.

Solution

When this issue occurs, the switch must be reset to default.

Release Notes

8 Release notes

Caching

Issue

When you use the Web to manage the BES1000 switch, the browser must be
configured with the cache option disabled for optimum performance.

Refreshing a link

Issue

When connecting a switch port to a PC or another switch, the WEB GUI page needs
to be refreshed to see the most current status of an updated link.

CR Number: Q01437901

Detecting shorts

Issue

The Virtual Cable Test (VCT) application properly detects shorts occurring only in a
transmit or receive pair. The application is not designed to detect shorts occurring
between different pairs. Inadvertent shorts caused by a miswired cable are not
detected.

CR Number: Q01456320

Issue

The VCT application can report a cable longer than 4 mete rs as having a short when
it is connected to a Nortel IP Phone 2004.

CR Number: Q01460257

Improper log out

Issue

Closing Internet Explorer (IE) without first logging out of the switch prohibits the user
from logging back into that switch from IE for approximately 10 minutes. Other users
on different personal computers can log into the switch within this timeframe.

CR Number: Q01445435

Simultaneous downloads

Issue

Access to the switch is lost if you attempt simultaneous downloads with HTTP and
TFTP from a WEB browser.

Solution

Use only one method at a time.
CR Number: Q01488029

Port precedence

Issue

When you connect or cable fiber small form-factor pluggab le (SFP) and copper RJ45
ports from the same shared port, the SFP port takes precedence; therefore, data
only flows through the SFP port, even though an LED link light appears for the
copper RJ45 port.

CR Number: Q01437698

Business Ethernet Switch

Release notes 9

Port VLAN identifiers

Issue

When a port is removed from a VLAN, it retains the most recent port VLAN identifier
(PVID) rather than returning to the default PVID. However, when the port is assigned
to another VLAN, the port accurately displays the correct PVID.

CR Number: Q01460103

SFP LED displays

Issue

Only one side of the SFP LED display lights up if the fiber cable is not correctly
connected to the SFP port.

CR Number: Q01442755

MAC address data

Issue

The MAC address table can take up to 20 seconds to display correct data on the
web while the table is aging out.

CR Number: Q01390638

VCT Failure

Issue

When a link partner is configured with a speed of 100 MB with autonegotiation
disabled, the VCT fails. The test fails because the partner sends a signal which
causes noise on the wire.

CR Number: Q01468862

LED light is amber during boot process

Issue

In a small percentage of BES1000 units, the link LED of the combo po rts appears a s
solid amber during the boot up operation. After approximately 40 seconds, the LED
turns back to normal color. Switch performance is not affected.

CR Q01545237

Release Notes

10 Release notes

Business Ethernet Switch

Release Notes

BES1000 1.0

Release Business Ethernet Switch

Document Number: NN47927-400
Document Status: Standard
Document Version: 01.02
Release Date: January 2007

Copyright © Nortel Networks 2007
All rights reserved.
The information in this document is subject to change without notice. The

statements, configurations, technical data, and recommendations in this document
are believed to be accurate and reliable, but are presented without express or
implied warranty . Users must take full responsibility for their applications of any
products specified in this document. The information in this document is proprietary
to Nortel Networks.

Nortel, the Nortel logo, and the Globemark, are trademarks of Nortel Networks.
Internet Explorer is a trademark of Microsoft Corporation.
All other trademarks and registered trademarks are the property of their respective

owners.