Avaya BCM CAPN User Manual

Enterprise Edge
CAPN
User Card

© 2000 Nortel Networks

P0908521 Issue 02

The Central Answering Position (CAPN)

Why use the
CAPN?

What is a CAPN
module?

The Enterprise Edge Central Answering Position (CAPN) consists of an
Enterprise Edge M7324N Telephone and one or two Enterprise Edge
CAPN modules. The CAPN allows you to:

• answer calls made from outside your Enterprise Edge system

• check the busy/not busy or Do Not Disturb status of the telephones in
your Enterprise Edge system

• transfer calls to your co-workers’ telephones

• use many more features and autodial numbers with one-touch access

A CAPN module is an add-on device which provides 48 extra memory or
line buttons for the M7324N Telephone. A CAPN module is connected to
the side of the M732 4N; a se cond C APN module c an be co nnected to the
first CAPN module. See th e Enter prise Edge Central Answering Position
Installer Card for instructions on installation. When two CAPN modules
are connected to an Enterprise Edge M7324N Telephone, they provide a
total of 96 extra memory or line buttons for the M7324N Telephone.

Enterprise Edge M7324N Telephone with one CAPN module attached.

By pressing a ringing line button on your CAPN module and lifting the
handset, you can answer a call made from outside your Enterprise Edge
system. Pressing the ap propriate prog rammed mem ory button allo ws yo u
to automatically dial an internal or external number, or use a feature.

Note:A headset may be plugged into the bottom of the M7324N

Telephone when Handsfree has been administered.

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