The information in this document is subject to change without notice. The statements, configurations, technical data, and
recommendations in this document are believed to be accurate and reliable, but are presented without express or implied
warranty. Users must take full responsibility for their applications of any products specified in this document. The
information in this document is proprietary to Nortel Networks.
Trademarks
Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.
All other trademarks and registered trademarks are the property of their respective owners.
This section contains information on the following topics:
•“About this guide” on page 7
•“Audience” on page 7
•“About BCM50” on page 8
•“Symbols and text conventions” on page 9
•“Related publications” on page 11
•“How to get Help” on page 12
About this guide
This guide provides task-based information on how to install analog, digital, IP, and ISDN devices
running on a BCM50 system.
7
Use Element Manager, Startup Profile, and Telset Administration to configure certain BCM50
parameters.
The information in this guide explains
•installing and configuring components
•registering and relocating telephones and devices
•programming loops, configuring digital telephones
•managing system-wide call appearance (SWCA) keys
•setting up central answering positions (CAP)
Audience
This guide is intended for installers responsible for installing, configuring, and maintaining
telephony devices on BCM50 systems.
To use this guide, you must
•be an authorized BCM50 installer/administrator within your organization
•know basic Nortel BCM50 terminology
•be knowledgeable about telephony and IP networking technology
Telephony Device Installation Guide
8Chapter 1 Getting started with telephony devices
About BCM50
The BCM50 system provides private network and telephony management capability to small and
medium-sized businesses.
The BCM50 system
•integrates voice and data capabilities, voice over Internet protocol (VoIP) gateway functions,
and Quality of Service (QoS) data-routing features into a single telephony system
•enables you to create and provide telephony applications for use in a business environment
BCM50 key hardware elements
BCM50 includes the following key elements:
•BCM50 main unit
•BCM50 expansion unit (compatible with BCM50 main unit)
•media bay modules (MBM):
—4 x 16
—8 x 16
— ADID4
— ADID8
— ASM8, ASM8+
— BRIM
—CTM4, CTM8
— DDIM
— DSM16, DSM32
— DSM16+, DSM32+
—DTM
—FEM
— GASM
—GATM4, GATM8
BCM50 features
BCM50 supports the complete range of IP telephony features offered by existing BCM products.
NN40020-309NN40020-309
Note: You enable the following features by entering the appropriate keycodes (no
additional hardware is required)
Chapter 1 Getting started with telephony devices9
BCM50 applications
BCM50 Release 2.0 supports many applications provided on the existing BCM50 platform.
Note: You enable the following features by entering the appropriate keycodes (no
additional hardware is required)
•Voice Messaging for standard voice mail and auto-attendant features
•Unified Messaging, providing integrated voice mail management between voice mail and
common e-mail applications
•Fax Suite, providing support for attached analog fax devices
•voice networking features
•LAN (computer telephony engine) CTE
•VEWAN
•Interactive Voice Response (IVR)
•IP Music
•Contact Center
Symbols and text conventions
These symbols are used to Highlight critical information for the Administration Guide (N0060598)
system:
Caution: Alerts you to conditions where you can damage the equipment.
Danger: Alerts you to conditions where you can get an electrical shock.
Warning: Alerts you to conditions where you can cause the system to fail or work
improperly.
Note: A Note alerts you to important information.
Tip: Alerts you to additional information that can help you perform a task.
Telephony Device Installation Guide
10Chapter 1 Getting started with telephony devices
Security note: Indicates a point of system security where a default should be changed,
or where the administrator needs to make a decision about the level of security required
!
for the system.
Warning: Alerts you to ground yourself with an antistatic grounding
strap before performing the maintenance procedure.
Warning: Alerts you to remove the BCM50 main unit and expansion
unit power cords from the ac outlet before performing any maintenance
procedure.
These conventions and symbols are used to represent the Business Series Terminal display and
key pad.
ConventionExampleUsed for
Word in a special font (shown in
the top line of the display)
Underlined word in capital letters
(shown in the bottom line of a two
line display telephone)
Dialpad buttons
Pswd:
PLAY
£
Command line prompts on display telephones.
Display option. Available on two line display
telephones
option on the display to proceed.
Buttons you press on the dialpad to select a
particular option.
. Press the button directly below the
These text conventions are used in this guide to indicate the information described:
ConventionDescription
bold Courier
text
Indicates command names and options and text that you need to enter.
Example: Use the
Example: Enter
info command.
show ip {alerts|routes}.
italic textIndicates book titles
plain Courier
text
Indicates command syntax and system output (for example, prompts
and system messages).
Example:
Set Trap Monitor Filters
FEATURE
HOLD
RELEASE
NN40020-309NN40020-309
Indicates that you press the button with the coordinating icon on
whichever set you are using.
Related publications
This document refers to other related publications, which appear in the following list. To locate
specific information, you can refer to the Master Index of BCM50 2.0 Library.
Device Configuration Guide (NN40020-300)
Installation and Maintenance Guide (NN40020-302)
Telephone Features User Guide (NN40020-100)
Chapter 1 Getting started with telephony devices11
Telephony Device Installation Guide
12Chapter 1 Getting started with telephony devices
How to get Help
This section explains how to get help for Nortel products and services.
Getting Help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel Technical Support
Web site:
http://www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and tools to address issues
with Nortel products. More specifically, the site enables you to:
•download software, documentation, and product bulletins
•search the Technical Support Web site and the Nortel Knowledge Base for answers to
technical issues
•sign up for automatic notification of new software and documentation for Nortel equipment
•open and manage technical support cases
Getting Help over the phone from a Nortel Solutions Center
If you don’t find the information you require on the Nortel Technical Support Web site, and have a
Nortel support contract, you can also get help over the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the phone number for your region:
http://www.nortel.com/callus
Getting Help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC)
to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for
your product or service, go to:
http://www.nortel.com/erc
Getting Help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor or authorized
reseller, contact the technical support staff for that distributor or reseller.
NN40020-309NN40020-309
Chapter 2
Device description
This chapter describes the telephony devices (telephones) that BCM50 supports.
Analog devices
BCM50 supports analog telephones (single-line telephones), cordless telephones, fax machines,
answering machines, and modems (with a maximum speed of 28.8 kbit/s). You must install an
analog station media bay module (ASM8, ASM8+, and GASM) for analog devices (see Chapter 3,
“Installing an analog station media bay module). To connect a standard analog voice device or
data communication device to the BCM50 system through a digital station module, you must
install an ATA2 (see Chapter 4, “Installing the analog terminal adapter).
Digital devices
13
BCM50 supports the following digital devices:
•T7000(International only): four memory buttons, without display or indicators
•T7100: one-line display, one memory button without indicator
•T7208: one-line display, eight memory buttons with indicators
•T7316: two-line display, three display buttons, 16 memory buttons with indicators, eight
memory buttons without indicators.
The T7316 supports separate mute key and a headset key under the dial pad.
•T7316E: two-line display, three display buttons, 16 memory buttons with indicators, eight
memory buttons without indicators; handsfree, mute, and headset buttons (located under the
dial pad)
•T7406 cordless telephone system: six memory buttons with indicators and a two-line display
with three display buttons.
The T7406 provides cordless mobility in a small office environment. Each base station
supports three telephones. Function is based on the 7316 telephone. The base station connects
to a digital station media bay module on the system.
•Key Indicator Module (KIM): 24 memory buttons with indicators
•BST Doorphone: used as an intercom to control access to your building. Press the Call button
on the BST Doorphone to call one or more telephones, or to send a distinctive chime to
telephones in an assigned page zone. Place an internal call from any telephone on the system
to the BST Doorphone to set up a two-way voice call. Install a Door Opening Controller to
permit the activation of locks on doors or gates.
Telephony Device Installation Guide
14Chapter 2 Device description
Wireless devices
BCM50 supports the following wireless devices:
•Dect 413x series handsets: three display softkeys, four-line handset display, text messaging
•Dect 414x series handsets: three display softkeys, four-line handset display, loudspeaker
capability, text messaging
•Digital Mobility Phone 7420: three display softkeys, four-line handset display
•Digital Mobility Phone 7430: three display softkeys, four-line handset display, text
messaging
•Digital Mobility Phone 7440: three display softkeys, four-line handset display, loudspeaker
capability, text messaging
•WLAN Handsets 2210/2211/2212: Voice over IP (VoIP) technology, Push-to-Talk (enables
two-way communication with another BCM50 user)
The handsets communicate with the BCM50 system and with the WLAN IP Telephony
Manager 2245. Just like wired telephones, the wireless handsets receive calls directly, receive
transferred calls, transfer calls to other extensions, and make outside and long-distance calls
(subject to corporate restrictions). The handsets interoperates with other IP Line and IP Trunk
features and devices, such as IP Peer, and the IP Phone 20xx and IP Softphone 2050 series of
IP Phones.
IP devices
BCM50 supports the following IP devices:
•IP Phone 2001: connects through an IP link to the BCM50 system. The IP Phone 2001 has a
single-line text display with a row of display keys on the second display line. The IP Phone
2001 can be used to call through any type of BCM50 line.
•IP Phone 2002: connects through an IP link to the BCM50 system. The IP Phone 2002 has a
two-line text display with a row of display keys on the third display line, and four memory
keys with indicators. The IP Phone 2002 can be used to call through any type of BCM50 line.
•IP Phone 2004: connects through an IP link to the BCM50 system. The IP Phone 2004 has a
six-line text display with a row of display keys on the eighth display line, and six memory
keys with indicators. The IP Phone 2004 can be used to call through any type of BCM50 line.
•IP Phone 2007: connects to a LAN through an Ethernet connection. The IP Phone 2007
supports call processing features, and can work with an External Application Server to display
web-based and interactive applications on the large, color LCD touch screen.
•IP Softphone 2050: provides Voice over IP (VoIP) services using a telephony server and your
company’s local area network (LAN)
•IP Audio Conference Phone 2033: provides audio conferencing. The keypad provides many
of the set features of the basic Business Series telephones without display or memory buttons.
The audio conference phone comes with three microphones. Installation instructions are
provided with the audio conference phone.
•IP Phone 1120/1120E: graphical, high-resolution LCD display, backlit, with adjustable
contrast. It also has four user-defined feature keys and four soft keys.
NN40020-309NN40020-309
The IP Phone 1120 brings voice and data to the desktop by connecting directly to a local area
network (LAN) though an Ethernet connection
•IP Phone 1140/1140E: graphical, high-resolution LCD display, backlit, with adjustable
contrast. It also has six user defined feature keys and four soft keys
The IP Phone 1140 brings voice and data to the desktop by connecting directly to a LAN
through an Ethernet connection.
•IP Key Expansion Module (KEM): 24 programmable keys (with labels) for IP Phone 2002
or 2004 models; maximum of four IP KEMs for one phone
ISDN devices
Refer to Chapter 5, “ISDN overview for information on ISDN devices (hardware).
Table 1 is a matrix of telephony devices and the BCM releases with which they are compatible.
Table 1 also shows what media bay module (MBM) is needed to support each device.
Table 2 shows the types of lines supported by different MBMs and the number of lines those
MBMs support.
Table 2 MBM trunk requirements
Type of linesType of MBMNumber of lines per MBM
T1 digitaldigital trunk MBM (DTM)24
PRI digital lines (NA)DTM23
E1 digital linesDTM30
PRI digital lines (EMEA)DTM30
Analog linescaller ID trunk module
4(CTM4) (North American
systems only)
Analog linesCTM8 (North American
systems only)
Analog linesglobal analog trunk module 4
(GATM4)
Analog linesGATM88
Analog lines4x16 combination MBM
(North American systems
only)
Analog linesADID 44
Analog linesADID 8 8
BRI ISDN linesBRIM S/T4 ISDN loops (to a maximum of 8 lines)
Integrated BRI linesBRIM S/T2 ports (replace 4 analog lines on the RJ-21
4
8
4
4 (also requires a full DS30 channel for the DNs)
telephony connector)
MBM
Table 3 MBM station requirements (Sheet 1 of 2)
Type of extensionType of MBMNumber of extensions per MBM
Digital extensionsDSM16/DSM16+16
Digital extensionsDSM32/DSM32+32
Digital extensions4x1616
Analog extensionsASM88
NN40020-309NN40020-309
Chapter 2 Device description17
Table 3 MBM station requirements (Sheet 2 of 2)
Type of extensionType of MBMNumber of extensions per MBM
Analog extensionsGASM88
Cordless handsets (DECT) (selected
profiles only)
Digital extensions are for digital or IP telephones. You do not need to include IP telephones when you calculate the
number of required DSM MBMs.
DSM32
Telephony Device Installation Guide
18Chapter 2 Device description
NN40020-309NN40020-309
Chapter 3
Installing an analog station media bay module
You can connect a a maximum of eight analog telecommunication devices to the analog station
media bay modules (ASM8, ASM8+, and GASM). These devices are standard analog telephones,
cordless telephones, fax machines, answering machines, or modems. The maximum speed for a
modem connection is 28.8 kbit/s.
The ASM8 is available in North America only; the ASM8+ and GASM8 are available in North
America, the United Kingdom, Australia, and Poland.
In addition to ASM8 features, the ASM8+ and GASM offer the following features:
•Visual Message Waiting Indicator (VMWI)—LED indicates to the end user that a message is
waiting
•disconnect supervision (Open Switch Interval [OSI] according to EIA/TIA 464)—indicates to
the attached device, in an established communication, that the connected device must release
the call
19
Note: When disconnect happens from the central office (CO), the ASM8+
provides an OSI to the off-hook station of 850 ms (TIA/EIA 464 section
5.4.10.2.4; minimum is 600 ms) as a disconnect signal. If the station remains
on-hook after the disconnect signal, the ASM8+ disconnects the station equipment
from the network without returning a tone to it (TIA/EIA 464 section
5.4.10.2.5[1]). After the station equipment goes on-hook, the ASM8+ station
interface is restored to on-hook (idle).
You must ensure that the device, application, or interface card connected to an
ASM8+ station interface conform to these on-hook and off-hook conditions.
•caller ID—provides the name, phone number, and other information about the caller to the end
user at the start of the call
•firmware downloading capability—allows the system to upgrade the ASM8+ and GASM
firmware at customer sites
•enhanced ringing capability—ASM8+ and GASM provide a ringing voltage of two REN/65 V
rms per port.
•GASM8—designated as an on-premise station (OPS) port
The ASM8, ASM8+, and GASM each have one RJ-21 connector on the faceplate. Figure 1 on
page 20 shows the GASM faceplate.
Telephony Device Installation Guide
20Chapter 3 Installing an analog station media bay module
Figure 1 GASM faceplate LEDs and connectors
The ringer equivalency number (REN) per port for ASM8 is 1; the REN for ASM8+ and GASM
is 2.
Note: The termination of the analog interface can consist of any combination of devices,
subject only to the requirement that the sum of the RENs of all the devices does not exceed
the REN of the interface to which the device is connected.
Refer to the following sections for information on installing and configuring an ASM:
•“Installing and configuring a media bay module” on page 20
•“Configuring the media bay module” on page 21
•“Wiring the ASM” on page 22
•“Installing analog devices” on page 22
For more detailed information on installing the BCM50 system and related components, refer to
Installation and Maintenance Guide (NN40020-302).
Installing and configuring a media bay module
You can install media bay modules (MBM) in BCM50 main units and expansion units, depending
on your system requirements.
The primary tasks to install an MBM are
•selecting an MBM for your system
•assigning DS30 resources
•setting MBM dip switches
•installing an MBM
For more detailed information on installing an MBM, refer to Installation and Maintenance Guide
(NN40020-302).
NN40020-309NN40020-309
Chapter 3 Installing an analog station media bay module21
Configuring the media bay module
For information on installing a media bay module (MBM) and setting the dip switches, refer to the
Installation and Maintenance Guide (NN40020-302).
To configure the MBM
1Open Element Manager and connect to your BCM50 system.
The Telephony Resources panel appears (see Figure 27).
3In the Modules table, select the location of the MBM that you want to configure.
4Double-click the Programmed type field to display the drop-down list.
5Select the type of MBM that you installed in that location.
6Click Enable.
7Repeat steps 4 to 7 to enable each MBM in your system.
You can set other parameters for the MBMs depending on the type of MBM you installed.
Telephony Device Installation Guide
22Chapter 3 Installing an analog station media bay module
Figure 2 Telephony Resources panel
Wiring the ASM
An experienced installer can wire the ASM for your system using the wiring chart, for more
information refer to the “ASM8, ASM8+, and GASM wiring chart” on page 65.
Installing analog devices
After the ASM is correctly wired, you can connect your analog devices.
Documentation describing how to install your analog devices and how to use their features, is
supplied with each piece of equipment.
NN40020-309NN40020-309
Chapter 4
Installing the analog terminal adapter
This chapter provides installation instructions for the analog terminal adapter 2 (ATA2) or ATA.
The ATA2 connects a standard analog voice device or data communication device to the BCM50
system through a digital station module. Examples of analog voice devices are analog telephones
and answering machines. Examples of analog data communication devices are modems and fax
machines.
The ATA2 provides on-premise service only (protected plan wiring only).
Refer to the following topics for information on installing an ATA2:
•“Configuration overview” on page 23
•“Installing the ATA2” on page 24
•“Configuring the ATA2” on page 27
23
Configuration overview
The following sections describe environment configurations for connecting analog and data
devices to the main unit using an ATA2:
•“Analog devices” on page 23
Analog devices
Figure 3 on page 23 shows an installation overview for connecting an analog device or analog data
device through an ATA2 to the BCM50 main unit.
Figure 3 Analog device installation overview
Telephony Device Installation Guide
24Chapter 4 Installing the analog terminal adapter
Installing the ATA2
The following sections provide information on installing the ATA2:
•“Connecting the ATA2” on page 24
•“Mounting the ATA2” on page 25
•“Test insertion loss measurement” on page 25
Connecting the ATA2
After the correct environment has been set up, connect the BCM50 system and the analog device
to the ATA2 and then connect the power (see Figure 4).
Figure 5 shows the pin-outs for the connection cables.
Figure 5 ATA2 pin-outs
Line jack
TCM*
TCM*
* The TCM input is not polarity sensitive.
Terminal jack
Ring (B-Lead)
Tip (A-Lead)
To connect the ATA2
1Connect one end of a line cord to the ATA2 terminal jack.
2Connect the other end of the line cord to your telephone, modem, or fax machine.
3Connect one end of a second line cord to the ATA2 line jack.
4Connect the other end of the line cord to an available station port on the BCM50 system.
5For a 120-V or 230-V system, plug the DIN connector of the power supply cord into the power
supply connector receptacle.
NN40020-309NN40020-309
Chapter 4 Installing the analog terminal adapter25
6Plug the adapter into a standard ac outlet.
Caution: In North America, the ATA2 must be powered from a Class 2 power source that
is UL- and CSA-approved.
In Europe, the ATA2 must be powered from a Class II power source that is CE-marked.
Mounting the ATA2
After you have correctly connected the ATA2, you can mount the unit on a wall.
To mount the ATA2 on a wall
1Select a location for the ATA2 near the BCM50 main unit.
Note: If you are using 0.5 mm wire (24 AWG), select a location within
800 m (2600 ft.) of the BCM50 main unit.
2Allow 12.5 cm (5 in.) clearance for the line jack, terminal jack, and power supply connector.
3Screw two 4-mm (#8) screws into the wall, 130 mm (5-1/4 in.) away from each other. Leave
6 mm (1/4 in.) of the two screws showing.
4Align the slots at the back of the ATA2 unit over the screws.
5Push the unit against the wall.
The line jack, terminal jack, and power supply connector must be at the top of the ATA2 (see
Figure 6).
Figure 6 ATA 2 back v i e w
Mounting keyhole slots
Test insertion loss measurement
The maximum loss for and ATA2-to-Central Office (CO) configuration must not exceed 10 dB
(see Figure 7 on page 26).
Telephony Device Installation Guide
26Chapter 4 Installing the analog terminal adapter
Figure 7 Insertion loss from the CO to the analog telephone
Longitudinal balance to ground50 dB
Overload level3 dB
Measure the total insertion loss between the CO and analog device by using standard dial-up test
lines with a transmission test set (for example, Hewlett-Packard 4935A Transmission Test Set).
60 to 4,000 Hz
With IEEE 455-1976 test
To measure the insertion loss from the CO to the analog device
1Establish a connection to the 1 mW, 1 kHz, CO service line with an analog telephone attached
to the ATA2.
2Ensure that the analog port terminates correctly in 600 ohms:
•Replace the analog telephone with the test set.
•Use RECEIVE/600 OHM/HOLD mode on the test set.
3Ensure that the test set connects in parallel to the service line before removing the analog
telephone, or the line drops.
4Remove the single-line telephone.
5Measure the 1-kHz tone at the far end of the analog port, which is where the analog loop ends
and where the analog device connects.
Note: The tone must be greater than - 10 dB (for example, - 9 dB is acceptable).
NN40020-309NN40020-309
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