Avaya Basic Call Management Reporting Desktop R2.4.4 Release Notes

Basic Call Management Reporting Desktop
R2.4.4 Release Notes

Basic Call Management Reporting Desktop R2.4.4 Release Notes

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Software on multiple Designated Processors or one or more Servers,
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CPU License (CP). End User may install and use each copy of the
Software on a number of Servers up to the number indicated by
Avaya provided that the performance capacity of the Server(s) does
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User may not re-install or operate the Software on Server(s) with a
larger performance capacity without Avaya's prior consent and
payment of an upgrade fee.

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Preventing toll fraud

"Toll fraud" is the unauthorized use of your telecommunications
system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontractor, or is not working on your
company's behalf). Be aware that there can be a risk of toll fraud
associated with your system and that, if toll fraud occurs, it can result
in substantial additional charges for your telecommunications
services.

Avaya fraud intervention

If you suspect that you are being victimized by toll fraud and you
need technical assistance or support, call Technical Service Center
Toll Fraud Intervention Hotline at [phone] for the United
States and Canada. For additional support telephone numbers, see
the Avaya Support Web site:

http://www.avaya.com/support

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http://www.avaya.com/support

http://www.avaya.com/support

Contents

Release notes overview........................................................................................3

What's New...........................................................................................................3

Automatic Startup of BCMRD Server....................................................................4

Problems fixed......................................................................................................7

BCMRD R2.4.4 (Build 319) Installation Instructions..............................................8

*Assumptions ..................................................................................................11

Technical Support...............................................................................................11

Basic Call Management Reporting Desktop R2.4.4 Release Notes

Release notes overview

Avaya Basic Call Management Reporting Desktop (BCMRD) R2.4.4 aims to provide an essential
upgrade to the current release of BCMRD R2.4.3.

The upgrade enables BCMRD to operate with Windows 7 (32-bit) operating system and
Communication Manager 6.0 release. The document provides important information about
BCMRD including issue description, enhancements, and suggested solutions for R2.4.4. It also
includes scenarios with the corresponding installation instructions and assumptions that the user
must consider while installing BCMRD. This document also includes the supported
Communication Manager (CM) versions.

This service pack contains the fixes and enhancements provided b y all the previous service
packs. For example, BCMRD R2.4.4 release includes fixes for dual/multi-core processor support
made in service pack R2.4.1, support to CM5.2 and upgrade from 7 digit dial plan to the 13 digit
dial plan made in service pack R2.4.2, and Vista support made in R2.4.3. If user wants to use any
of these features, user can directly upgrade to this service pack also.

For more information about R2.4.1, R2.4.2 and R2.4.3 features and fixes, refer to the respective
release notes on the Avaya support site.

Note:
BCMRD R2.4 and later releases are not certified to work on a 64-bit operating system.

Refer to the Installation guide and User guide on the Avaya support site, http://support.avaya.com
for more information on previously supported platforms, functionality, and installation instructions.

What's New

1. Compatibility with Windows 7 operating system (32-bit)

BCMRD R2.4.4 release supports Windows 7 operating system (32-bit) Professional and Ultimate
editions. It continues to support Windows Vista, Windows XP, and Windows Server 2003.

2. Support extended to CM 6.0
The BCMRD R2.4.4 release supports Communication Manager 6.0 along with backward

compatibility with Communication Manager 5.2, 5.1, 5.0, and 4.0.

3. Automatic startup of BCMRD Server
BCMRD R2.4.4 release supports the availability of BCMRD server as a service. In previous

versions, BCMRD server was not able to re-start automatically after system reboot. User had to
login to system as administrator and then start the BCMRD server before clients could connect.
Now BCMRD server automatically starts at reboot without any user intervention.
For more information on the usage of this tool please refer to

.

Server

Automatic Startup of BCMRD

Use Pursuant to Company Instructions Page 3 of 11

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