Avaya Basic Call Management Reporting Desktop R2.4.1 Release Notes

Basic Call Management Reporting Desktop
R2.4.1 Release Notes

Notice

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corrections to the information in this document might be incorporated
in future releases.

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Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your
sales agreement to establish the terms of the limited warranty. In
addition, Avaya’s standard warranty language, as well as information
regarding support for this product, while under warranty, is available
through the Avaya Support Web site:

http://www.avaya.com/support

License

USE OR INSTALLATION OF THE PRODUCT INDICATES THE END
USER'S ACCEPTANCE OF THE TERMS SET FORTH HEREIN
AND THE GENERAL LICENSE TERMS AVAILABLE ON THE
AVAYA WEB SITE

http://support.avaya.com/LicenseInfo/ ("GENERAL LICENSE

TERMS"). IF YOU DO NOT WISH TO BE BOUND BY THESE
TERMS, YOU MUST RETURN THE PRODUCT(S) TO THE POINT
OF PURCHASE WITHIN TEN (10) DAYS OF DELIVERY FOR A
REFUND OR CREDIT.
Avaya grants End User a license within the scope of the license types
described below. The applicable number of licenses and units of
capacity for which the license is granted will be one (1), unless a
different number of licenses or units of capa city is specified in the
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Processor" means a single stand-alone computing device. "Server"
means a Designated Processor that hosts a software application to
be accessed by multiple users. "Software" means the computer
programs in object code, originally licensed by Avaya and
ultimately utilized by End User, whether as stand-alone Products or
pre-installed on Hardware. "Hardware" means the standard hardware
Products, originally sold by Avaya and ultimately utilized by End User.

License type(s)
Concurrent User License (CU). End User may install and use the

Software on multiple Designated Processors or one or more Servers,
so long as only the licensed number of Units are accessing and using
the Software at any given time. A "Unit" means the unit on which
Avaya, at its sole discretion, bases the pricing of its licenses and can
be, without limitation, an agent, port or user, an e-mail or voice mail
account in the name of a person or corporate function
(e.g., webmaster or helpdesk), or a directory entry in the
administrative database utilized by the Product that permits one user
to interface with the Software. Units may be linked to a specific,
identified Server.

CPU License (CP). End User may install and use each copy of the
Software on a number of Servers up to the number indicated by
Avaya provided that the performance capacity of the Server(s) does
not exceed the performance capacity specified for the Software. End
User may not re-install or operate the Software on Server(s) with a
larger performance capacity without Avaya's prior consent and
payment of an upgrade fee.

Copyright

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reproduction, transfer, and or use can be a criminal, as well as a civil,
offense under the applicable law.

Third-party components

Certain software programs or portions thereof included in the Product
may contain software distributed under third party agreements ("Third
Party Components"), which may contain terms that expand or limit
rights to use certain portions of the Product ("Third Party Terms").
Information identifying Third Party Components and the Third Party
Terms that apply to them is available on the Avaya Support Web site:

http://support.avaya.com/ThirdPartyLicense/

Preventing toll fraud

"Toll fraud" is the unauthorized use of your telecommunications
system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontractor, or is not working on your
company's behalf). Be aware that there can be a risk of toll fraud
associated with your system and that, if toll fraud occurs, it can result
in substantial additional charges for your telecommunications
services.

Avaya fraud intervention

If you suspect that you are being victimized by toll fraud and you
need technical assistance or support, call Technical Service Center
Toll Fraud Intervention Hotline at [phone] for the United
States and Canada. For additional support telephone numbers, see
the Avaya Support Web site:

http://www.avaya.com/support

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trademarks of Avaya Inc. in the United States of America and/or other
jurisdictions. All other trademarks are the property of their respective
owners.

Downloading documents

For the most curre nt versions of documentation, see the Avaya
Support Web site: http://www.avaya.com/support

Avaya support

Avaya provides a telephone number for you to use to report problems
or to ask questions about your product. The support telephone
number is 1-800-242-2121 in the United States. For additional
support telephone numbers, see the Avaya Support Web site:

http://www.avaya.com/support

Contents

Release notes overview....................................................................................................... 3

What's New......................................................................................................................... 3

Problems fixed.................................................................................................................... 4

BCMRD R2.4.1 (Build316) Installation Instructions......................................................... 5

*Assumptions.................................................................................................................. 7

Hints and tips ...................................................................................................................... 7

To upgrade to BCMRD R2.4.1....................................................................................... 7

Technical Support...............................................................................................................8