Avaya B5800 Overview

Avaya B5800 Branch Gateway Solution
Overview

Release 6.2

18-603903

June 2012

Issue 1

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Contents

Chapter 1: B5800 Branch Gateway overview...................................................................

Management.............................................................................................................................................

Voicemail support options.........................................................................................................................

System components..................................................................................................................................

Supported telephones...............................................................................................................................

New in this release....................................................................................................................................

Chapter 2: Roadmap...........................................................................................................

High-level tasks for B5800 Branch Gateway and Avaya Aura® configurations........................................

High-level tasks for B5800 Branch Gateway and CS 1000 configurations...............................................

Related resources.....................................................................................................................................

User guides for supported telephones.............................................................................................

Additional documents for reference..................................................................................................

Avaya Mentor videos........................................................................................................................

Web sites..........................................................................................................................................

Index.....................................................................................................................................

7
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9
12
15

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26
27
27
29

Avaya B5800 Branch Gateway Solution Overview June 2012 5

6 Avaya B5800 Branch Gateway Solution Overview June 2012

Chapter 1: B5800 Branch Gateway

overview

The Avaya B5800 Branch Gateway is a flexible, cost-effective communications platform for enterprise
branch offices. It enables access via SIP to Avaya Aura® Session Manager in the enterprise center,
optional access to centralized PSTN trunking, and access to centralized applications, such as
conferencing, messaging, and more. The B5800 Branch Gateway solution provides centralized
management by Avaya Aura® System Manager and centralized licensing by WebLM.

B5800 Branch Gateways are deployed in the distributed branch user model. In the distributed branch user
model, call processing for the branch phones is provided locally. Non-IP phones are connected to the
B5800 Branch Gateway and IP and certain SIP endpoints (not including the A vaya 9600 SIP phones) can
be administered with B5800 Branch Gateway as their controller (see
for more information). Access to and from the rest of the Avaya Aura® network is via the B5800 Branch
Gateway system's A vaya Aura® Session Manager link across the enterprise WAN. This connection allows
for VoIP connectivity to other B5800 Branch Gateway systems, to centralized PSTN trunking, and to
centralized applications such as conferencing and A vaya Aura® Messaging. The centralization capability
is based primarily on the infrastructure at the enterprise core. The local B5800 Branch Gateway can be
accessed as a SIP gateway connected to the core Avaya Aura®Session Manager to provide access to
local PSTN trunks and services when required.

Supported telephones on page 12

Beginning in R6.2, B5800 Branch Gateway is supported in an Avaya Communication Server 1000 (CS

1000) configuration. B5800 Branch Gateway can be deployed as a new branch in an existing CS 1000
configuration or as a replacement for Business Communications Manager (BCM) as a branch office in a
CS 1000 branch office model. In these deployments, B5800 Branch Gateway operates as a distributed
branch.

Integration of the B5800 Branch Gateway for a Communication Server 1000 configuration and for an
Avaya Aura configuration is provided in separate documents. For more information, see:

• Implementing the Avaya B5800 Branch Gateway for a Communication Server 1000 Configuration,
document number 03-604053

• Implementing the Avaya B5800 Branch Gateway in an Avaya Aura® Configuration, document number
18-603853

Management

The primary method for configuring and managing the branches in a B5800 Branch Gateway
system is centrally using Avaya Aura® System Manager R6.2. Avaya Aura® System Manager
is a central management system that delivers a set of shared management services and a

Avaya B5800 Branch Gateway Solution Overview June 2012 7

B5800 Branch Gateway overview

common console for different components of the Avaya Aura® solution. System Manager
provides a single access interface to administer multiple branch locations and multiple
distributed B5800 Branch Gateway users. System Manager also launches IP Office Manager
in the appropriate mode where you can remotely administer individual B5800 Branch
Gateways.

As an alternative to System Manager, you can use IP Office Manager that is directly connected
to the B5800 Branch Gateway to configure a branch locally when you need to administer an
isolated branch or System Manager is not available. IP Office Manager is an application for
viewing and editing a B5800 Branch Gateway system's configuration. It is included in the
B5800 Branch Gateway administration software suite. Manager is an off-line editor . It receives
a copy of the system's current configuration settings. After changes are made to that copy and
the file is saved, Manager automatically sends the file back to the system for those changes
to become active.

Avaya Aura® System Manager

Using Avaya Aura® System Manager R6.2, you are able to:

• Upgrade B5800 Branch Gateway systems.

• Add B5800 Branch Gateway devices from the network to System Manager.

• Create B5800 Branch Gateway endpoint templates that are used to create B5800 Branch
Gateway users. These templates can be edited, duplicated, or deleted.

• Create B5800 Branch Gateway system configuration templates that can be applied to
selected B5800 Branch Gateway systems. These templates are used for initial device
provisioning. These templates can be edited, duplicated, or deleted.

• Upload and convert audio files to System Manager to be used in the B5800 Branch
Gateway System Configuration Auto Attendant feature.

• Manage B5800 Branch Gateway system configurations. From System Manager, you are
able to launch IP Office Manager to view or edit a system configuration. With this feature,
you make changes to the B5800 Branch Gateway device through System Manager. You
are able to apply the changes immediately or schedule the changes to run at a specified
time.

• Manage B5800 Branch Gateway security configuration. From System Manager, you are
able to launch IP Office Manager to view or edit a system security configuration. With this
feature, you make changes directly to the B5800 Branch Gateway device.

• Create B5800 Branch Gateway user templates. These templates can be edited or
deleted.

• Perform a B5800 Branch Gateway backup with the option of storing the backup output in
System Manager or creating a local backup where the system stores the backup output
on the local storage attached to the B5800 Branch Gateway device.

• Perform a B5800 Branch Gateway restore. This feature allows you to restore:

- a saved B5800 Branch Gateway system configuration onto a B5800 Branch
Gateway from System Manager.

- a backup of a B5800 Branch Gateway system configuration onto a B5800 Branch
Gateway from the device SD card.

- users from System Manager to the B5800 Branch Gateway.

8 Avaya B5800 Branch Gateway Solution Overview June 2012

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Voicemail support options

- a saved B5800 Branch Gateway system configuration and user from System
Manager onto a B5800 Branch Gateway.

• View events and alarms regarding various operations that occur on the B5800 Branch
Gateway.

Voicemail support options

B5800 Branch Gateway supports a range of options for voicemail services to the branch's
native users. It supports Embedded Voicemail for native branch users and auto attendants to
service local PSTN trunks. Standalone Voice Mail is also available for B5800 Branch Gateway
systems when additional port capacity is required. Centralized voice messaging systems,
Avaya Aura® Messaging, Modular Messaging over SIP, or CallPilot (for CS 1000 deployments)
can also be configured. When using any of the centralized voice messaging systems, you are
still able to use Embedded Voicemail or Standalone V oice Mail at each branch to provide auto­attendant operation and announcements for waiting calls.

System components

The B5800 Branch Gateway system is comprised of the following hardware components.

• B5800 Branch Gateway control unit — B5800 Branch Gateway is supported on the
IP500v2 platform or on the B5800 Branch Gateway hardware platform which is based on

Avaya B5800 Branch Gateway Solution Overview June 2012 9

B5800 Branch Gateway overview

IP500v2. The B5800 Branch Gateway control unit stores the system configuration and
performs the routing and switching for telephone calls and data traffic. It includes 4 slots
for optional base cards to support trunk and phone extension ports. The slots are
numbered 1 to 4 from left to right. They can be used in any order; however , if the capacity
for a particular type of card is exceeded, the card in the right-most slot will be disabled.

• B5800 Branch Gateway System SD card — The B5800 Branch Gateway System SD
card is a specific Avaya SD card that is required. It determines the system operation as
B5800 Branch Gateway. It is uniquely numbered and has a serial number that must be
used as the Host ID in the PLDS license file if the B5800 Branch Gateway is operating
with an individual license file and not with WebLM licensing. The B5800 Branch Gateway
System SD card also provides Embedded Voicemail support and storage for system
software files. The card fits into a slot in the rear of the control unit.

• Base cards — The control unit has slots for up to 4 base cards. The base cards are used
to add analog extension ports, digital extension ports, and voice compression channels.
Each base card includes an integral front panel with ports for cable connections. The
following base cards are supported:

- Digital station base card — This card provides 8 digital station (DS) ports for the
connection of A vaya digital phones other than IP phones. The card can be fitted with
a trunk daughter card which uses the base card ports for trunk connection. A
maximum of 3 digital station base cards are allowed per control unit.

- Analog phone base card — This card is available in two variants, supporting either
2 or 8 analog phone ports. The card can be fitted with a trunk daughter card which
uses the base card ports for trunk connection. A maximum of 4 analog phone base
cards are allowed per control unit. The analog phone ports do not include a ringing
capacitor. Where this is a requirement, connection should be via a Master socket
containing ringing capacitors. If fitted with an analog trunk daughter card, during
power failure phone port 8 is connected to analog trunk port 12.

- VCM base card — This card is available in variants supporting either 32 or 64 V oice
Compression Channels (VCM) for use with VoIP calls. A maximum of 2 VCM base
cards are allowed per control unit. The card can be fitted with a trunk daughter card
which uses the base card ports for trunk connection.

- 4–port expansion base card — This card adds an additional 4 expansion ports for
external expansion modules. The card is supplied with four 2m yellow interconnect
cables. This card does not accept any trunk daughter cards. A maximum of 1 4–port
expansion base card is allowed per control unit (right-hand slot 4 only). See

External
expansion modules on page 11 for a list of the supported external expansion

modules.

- BRI combination card — This card provides 6 digital station ports (1-6), 2 analog
extension ports (7-8) and 2 BRI trunk ports (9-10, 4 channels). The card also includes
10 VCM channels. This card has a pre-installed BRI trunk daughter card. A maximum
of 2 BRI combination cards of any type are allowed per control unit.

- ATM combination card — This card provides 6 digital station ports (1-6), 2 analog
extension ports (7-8) and 4 analog trunk ports (9-12). The card also includes 10 VCM
channels. This card has a pre-installed analog trunk daughter card. A maximum of

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System components

2 ATM combination cards of any type are allowed per control unit. The analog phone
ports do not include a ringing capacitor. Where this is a requirement, connection
should be via a Master socket containing ringing capacitors. If fitted with an analog
trunk daughter card, during power failure phone port 8 is connected to analog trunk
port 12.

- TCM 8 card — This card provides 8 digital station ports (1-8).

• Trunk daughter cards — Most base cards can be fitted with a trunk daughter card to
support the connection of trunks to the base card. The following trunk daughter cards are
supported:

- Analog trunk card — This card allows the base card to support 4 analog loop-start
trunks. The analog phone ports do not include a ringing capacitor. Where this is a
requirement, connection should be via a Master socket containing ringing capacitors.
If fitted with an analog trunk daughter card, during power failure phone port 8 is
connected to analog trunk port 12. A maximum of 4 analog trunk cards are allowed
per control unit.

- BRI trunk card — This card allows the base card to support up to 4 BRI trunk
connections, each trunk providing 2B+D digital channels. The card is available in 2
port (4 channels) and 4 port (8 channels) variants. A maximum of 4 BRI trunk cards
are allowed per control unit. For S-Bus connection, the card can be switched from
To trunk mode to So mode. This mode requires additional terminating resistors and
an ISDN crossover cable connection.

- PRI trunk card — This card allows the base card to support up to 2 PRI trunk
connections. The card is available in single and dual port variants. The card can be
configured for E1 PRI, T1 robbed bit, T1 PRI or E1R2 PRI trunks. A maximum of 4
PRI trunk cards are allowed per control unit. The B5800 Branch Gateway system
supports 8 unlicensed B-channels on each IP500 PRI-U port fitted. Additional B­channels, up to the capacity of ports installed and PRI mode selected require
Universal PRI (Additional Channels) licenses added to the configuration. These
additional channels consume the licenses based on which additional channels are
configured as in-service from port 9 of slot 1 upwards. D-channels are not affected
by licensing.

• Combination cards — Combination cards are pre-paired base and trunk daughter cards.
They provide 6 digital station ports, 2 analog phone ports, 10 VCM channels and either
4 analog trunk ports or 4 BRI channels (2 ports). The trunk daughter card cannot be
removed or replaced with another type of trunk daughter card.

• External expansion modules — External expansion modules are used to add additional
analog and digital ports. If the control unit is fitted with a 4–port expansion base card, then
up to 12 external expansion modules are supported. The following external expansion
modules are supported:

- Analog trunk module — This module rovides an additional 16 analog ports for
connection of analog trunks. It supports both loop-start and ground-start trunks.

Avaya B5800 Branch Gateway Solution Overview June 2012 11

B5800 Branch Gateway overview

- BRI So8 module — This module provides 8 ETSI BRI-So ports for the connection
of ISDN devices. This module is not intended to support BRI trunks.

- Digital station module — This module provides, depending on variant, an
additional 16 or 30 DS ports for supported Avaya digital phones.

- Phone module — This module provides, depending on variant, an additional 16 or
30 phone ports for analog phones.

• Power supplies — The control unit has an internal power supply unit. Each external
expansion module is supplied with an external power supply unit. Additional power supply
units may also be required for IP phones and some phone add-ons.

• Power cords — Depending on the locale, different power cords need to be ordered for
each control unit, external expansion module, and any phones or devices using external
power supply units.

• Mounting kits — The control unit can be used free-standing, with external expansion
modules stacked above it. With optional rack mounting kits, the control unit and external
expansion modules can also be rack mounted. Alternatively, with an optional wall
mounting kit the control unit can be wall mounted. However, the control unit cannot
support any external expansion modules when wall mounted.

• Surge protectors and barrier boxes — Where the installation includes extensions in
other buildings, additional protective equipment is required. This equipment may also be
required in areas where the lightning risk is high.

• Phones — B5800 Branch Gateway systems support a variety of Avaya digital and IP
phones plus analog phones.

• Application DVDs — The B5800 Branch Gateway applications can be ordered on a
number of DVDs. In addition they can be downloaded from the B5800 Branch Gateway
section of the Avaya support web site (http://support.avaya.com).

Supported telephones

Telephone

Analog
1120E SIP
1140E SIP

Native extensions (local extensions operating

in the distributed branch user model)

1220 SIP
1230 SIP
1403 digital

12 Avaya B5800 Branch Gateway Solution Overview June 2012

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1408 digital
1416 digital
1603
1603SW
1608
1616
1603SW-I
1608-I
1616-I
BM32 (DSS)
2402D
2410D

Supported telephones

Telephone Native extensions (local extensions operating

in the distributed branch user model)

1

2420
3616 wireless
3620 wireless
3626 wireless
3641 wireless
3645 wireless
3720 DECT R4
3725 DECT R4
3740 DECT R4
3749 DECT R4
3810 digital wireless
4601
4602IP
4602SW
4610IP
4610SW
4621
4625

Avaya B5800 Branch Gateway Solution Overview June 2012 13

B5800 Branch Gateway overview

Telephone Native extensions (local extensions operating

5402
5410
5420
EU24 (DSS)
5601
5602IP
5602SW
5610IP
5610SW
5620
5621
EU24 BL (DSS)

in the distributed branch user model)

1

1

9504 digital
9508 digital
9608
9611G
9621G
9641G
9620L
9620C
9630G
9640
9640G
9650
9650C
SBM24
Avaya 1010/1020/1030/1040 video

conferencing units

2

2

2

2

2

2

2

2

2

2

2

1

B149 conference phone
B159 conference phone
B179 conference phone

14 Avaya B5800 Branch Gateway Solution Overview June 2012

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Telephone Native extensions (local extensions operating

BM12
BCM TDM sets:

• DECT handsets 4xxx/7xxx series

• T7316E

• T7316

• T7406E

• T7406

• T7208

• T7100

• T7000

• M7310

• M7310N

• M7310+BLF

New in this release

in the distributed branch user model)

1

• M7324

• M7324N

• M7208

• M7208N

• M7100

• M7100N

• Audio conference unit

• T24 KIM (Key Indicator Module for
T7316)

DevConnect–approved 3rd-party SIP
audio and video endpoints

1

When connected to their respective telephones.

2

Supported when running H.323 firmware; not supported when running SIP firmware.

New in this release

Avaya B5800 Branch Gateway Release 6.2 provides the following new features:

• Centralized management provided by Avaya Aura® System Manager — provides
centralized management for single provisioning of native (local) users in distributed
branch deployments. System Manager replaces the Network Management applications

Avaya B5800 Branch Gateway Solution Overview June 2012 15

B5800 Branch Gateway overview

that were used for centralized management in B5800 Branch Gateway R6.1. See

Management on page 7 for more information.

• Licensing — support for centralized licensing by WebLM server. A single license file is
generated in PLDS for multiple branches. License entitlements are shared among
multiple B5800 Branch Gateways.

• Heritage-Nortel branch migration to B5800 Branch Gateway — support for Norstar
and BCM digital T&M Series phones and 11xx/12xx phones running SIP 4.3. Support for
B5800 Branch Gateway with CS 1000 R7.5 core in distributed branch deployments.

Note:

Integration of B5800 Branch Gateway with Communication Server 1000 is provided in
a separate document. See Implementing the Avaya B5800 Branch Gateway for a
Communication Server 1000 Configuration.

• Voicemail — support for Avaya Aura Messaging, Standalone Voice Mail, and CallPilot.
Avaya Aura Messaging or CallPilot can be configured as the central voicemail system.

With this option, you are still able to use Embedded Voicemail or Standalone Voice Mail
at each branch to provide auto-attendant operation and announcements for waiting
calls.

Note:

Release 6.2 does not support VMPro.

Standalone Voice Mail provides additional port capacity (40 ports) provided on a Linux
server. You must have a Linux server installed to use this option.

• Endpoints — support for the following new native phones (operating in distributed branch
user model): 3740/3749 DECT R4; 3810 (digital wireless); 9504, 9508 (digital); 9611G;
B149, B159 and B179 conference phones (former Konftel); 1120E, 1140E, 1220, 1230
(SIP); The following BCM digital phones: DECT handsets 4xxx/7xxx series, T7316E,
T7316, T7406E, T7406, T7208, T7100, T7000, M7310, M7310N, M7310+BLF, M7324,
M7324N, M7208, M7208N, M7100, M7100N, ACU (audio conference unit)

• Contact Center — support for Contact Center service interoperability . IP Agent or Avaya
one-X® Agent in branch in Telecommuter mode with CC-Elite; calls transferred from
B5800 Branch Gateway to contact center; B5800 Branch Gateway handling VoicePortal
transfer with UUI in SIP.

• Park and Page — support for the Park and Page feature when the system voicemail type
is configured as Embedded Voicemail or Standalone Voice Mail. Park and Page is also
supported on systems where Avaya Aura Messaging, Modular Messaging over SIP, or
CallPilot is configured as the central voicemail system and the local Embedded Voicemail
provides auto attendant operation. The Park and Page feature allows a call to be parked
while a page is made to a hunt group or extension.

• Additional new features:

- Enable voicemail instructions using DTMF — support for enhanced voicemail
continuity over the PSTN. Available for Avaya Aura Messaging or Modular

16 Avaya B5800 Branch Gateway Solution Overview June 2012

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New in this release

Messaging over SIP central voicemail systems, this feature facilitates getting the call
to the specific mailbox rather than to the general prompt. When a PSTN number is
configured, B5800 Branch Gateway will send voicemail calls to that PSTN number
when Avaya Aura Session Manager is not available.

Note:

In Release 6.2, this feature is not available for CallPilot.

- Export user tool — for an R6.1 to R6.2 upgrade, support for exporting all users or
selected users from a loaded configuration to an XML file that is then imported in
Avaya Aura System Manager. During a B5800 Branch Gateway R6.1 to R6.2
upgrade, users are not automatically created in System Manager. After an R6.1 to
R6.2 upgrade, B5800 Branch Gateway users are exported to a file and then the file
is imported to System Manager.

- Music on Hold — administrator is able to change the Music on Hold. Supported
audio file formats are PCM or WAW.

Avaya B5800 Branch Gateway Solution Overview June 2012 17

B5800 Branch Gateway overview

18 Avaya B5800 Branch Gateway Solution Overview June 2012

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Chapter 2: Roadmap

This chapter provides a list of high-level tasks and a reference to the appropriate documents required to
install and configure the Avaya B5800 Branch Gateway. Also provided is a list of supported telephones
and the associated user guides, and additional documents that you may need to reference.

High-level tasks for B5800 Branch Gateway and Avaya Aura® configurations

Task Document title Document

number

If you are going to connect the
B5800 Branch Gateway to an
enterprise over the WAN, Avaya
Aura® Session Manager R6.1 or
R6.2 must be installed and
configured at the headquarters
location.

• Installing and Configuring Avaya Aura
Session Manager

• Administering Avaya Aura® Session
Manager

®

• 03–
603474

• 03-6033
24

If you are going to centrally
manage the B5800 Branch
Gateways, Avaya Aura® System
Manager R6.2 must be installed
and configured at the
headquarters location.

If you are going to use centralized
licensing by WebLM, an Avaya
Aura® System Manager WebLM
server or a standalone WebLM
server must be installed and
configured. The WebLM server
can be located at the
headquarters location or
anywhere in the network as long
as the B5800 Branch Gateways
can access it on the network.

A stand-alone Secure Access
Link (SAL) Gateway, R2.0 or
higher, must be deployed.

Implementing Avaya Aura® System
Manager

Installing and Configuring Avaya WebLM
Server

Secure Access Link 2.1, SAL Gateway
Implementation Guide

N/A

N/A

146775

Avaya B5800 Branch Gateway Solution Overview June 2012 19

Roadmap

Task Document title Document

number

Note:

System Platform's virtual SAL
gateway is not supported.

Trunking, voicemail, and station
data must be gathered.

The dial plan must be
determined.

Avaya B5800 Branch Gateway
must be installed and configured.

N/A

Avaya Aura® whitepaper on Dial Plan Best
Practice

Implementing the Avaya B5800 Branch
Gateway in an Avaya Aura® Configuration

N/A

18-603853

High-level tasks for B5800 Branch Gateway and CS 1000 configurations

Task

Avaya Communication Server
1000 R7.5 with SIP Line Gateway
must be installed and configured
at the headquarters location.

SIP Line Fundamentals – Avaya
Communication Server 1000

Document title Document

number

NN43001-508

If you are going to connect the
B5800 Branch Gateway to an
enterprise over the WAN, Avaya
Aura® Session Manager R6.1 or
R6.2 must be installed and
configured at the headquarters
location.

If you are going to centrally
manage the B5800 Branch
Gateways, Avaya Aura® System
Manager R6.2 must be installed
and configured at the
headquarters location.

If you are going to use centralized
licensing by WebLM, an Avaya
Aura® System Manager WebLM
server or a standalone WebLM
server must be installed and

20 Avaya B5800 Branch Gateway Solution Overview June 2012

• Installing and Configuring Avaya
Aura® Session Manager

• Administering Avaya Aura
Session Manager

Implementing A vaya Aura® System
Manager

Installing and Configuring Avaya
WebLM Server

Comments? [e-mail]

• 03–603474

®

• 03-603324

N/A

N/A

Task Document title Document

configured. The WebLM server
can be located at the
headquarters location or
anywhere in the network as long
as the B5800 Branch Gateways
can access it on the network.

Related resources

number

A stand-alone Secure Access
Link (SAL) Gateway, R2.0 or
higher, must be deployed.

Note:

System Platform's virtual SAL
gateway is not supported.

Trunking, voicemail, and station
data must be gathered.

The dial plan must be
determined.

Avaya B5800 Branch Gateway
must be installed and configured.

Secure Access Link 2.1, SAL
Gateway Implementation Guide

• IP Peer Networking Installation
and Commissioning – Avaya
Communication Server 1000

• Network Routing Service
Fundamentals, Avaya
Communication Server 1000

• IP Peer Networking Installation
and Commissioning – Avaya
Communication Server 1000

• Network Routing Service
Fundamentals, Avaya
Communication Server 1000

Implementing the Avaya B5800
Branch Gateway in a
Communication Server 1000
Configuration

146775

• NN43001-313

• NN43001-130

• NN43001-313

• NN43001-130

03-604053

Related resources

User guides for supported telephones

The documents listed below are available on the Avaya support web site at http://

support.avaya.com.

Avaya B5800 Branch Gateway Solution Overview June 2012 21

Roadmap

Telephone User Guide Quick Reference/Getting Started

1120E SIP Avaya 1120E IP Deskphone User

Guide, NN43112–103

1140E SIP Avaya 1140E IP Deskphone User

Guide, NN43113–106

1220 SIP Avaya 1220 IP Deskphone with SIP

Software User Guide – SIP
Software Release 4.3, NN43170–
101

1230 SIP Avaya 1230 IP Deskphone with SIP

Software User Guide – SIP
Software Release 4.3, NN43170–
102

1403, 1408,
1416

Avaya 1400 Series Digital
Deskphone User Guide for Avaya
Aura® Communication Manager,
16-603151

1603,
1603SW,
1603SW-I

• IP Office Release 6, 1403, 1603
Phone Reference Guide,
15-601013

• Avaya 1603/1603SW/1603-I/
1603SW-I IP Deskphone User
Guide, 16-601444

• Avaya one-X® Deskphone Value
Edition SIP for 1603SW-I IP
Deskphone User Guide,
16-603578

Avaya 1 120E IP Deskphone Getting
Started, NN43112–100

Avaya 1 140E IP Deskphone Getting
Started, NN43113–103

N/A

N/A

Avaya 1400 Series Digital
Deskphone Quick Reference for
Avaya Aura® Communication
Manager, 16-603155

• IP Office 1603 IP T elephone Quick
Reference Guide

• Avaya 1603/1603SW/1603-I/
1603SW-I IP Deskphone Quick
Reference, 16-601445

• Avaya one-X® Deskphone Value
Edition SIP for 1603SW-I IP
Deskphone Quick Reference
Quick Reference, 16-603584

1608, 1608-I Avaya 1608/1608-I IP Deskphone

User Guide, 16-601446

1616, 1616-I Avaya 1616/1616-I IP Deskphone

User Guide, 16-601448

2402D 2402 Digital Telephone User’s

Guide, 555-233-789

2410D 2410 Digital Telephone User’s

Guide Release 5, 16-300133

2420 IP Office 2420/5420 Phone User

Guide, 15-601127

3616, 3620,
3626

IP Office 3600 Series Wireless User
Guide, 15-601104

3641, 3645 3641/3645 Wireless IP Telephone

Avaya 1608/1608-I IP Deskphone
Quick Reference, 16-601447

Avaya 1616/1616-I IP Deskphone
Quick Reference, 16-601449

2402 Digital Telephone Quick
Reference, 555-233-790

2410 Digital Telephone Quick
Reference, 16-300134

IP Office 2420 Quick Reference
Guide

N/A

N/A
and Accessories User Guide,
21-601633

22 Avaya B5800 Branch Gateway Solution Overview June 2012

Comments? [e-mail]

Related resources

Telephone User Guide Quick Reference/Getting Started

3711 IP Office 3711 Phone User Guide,

15-601084

3720 DECT Avaya 3720 DECT Telephone

connected to Avaya Aura

®

Communication Manager and IP
Office, 21-603360

3725 DECT Avaya 3725 DECT Telephone

connected to Avaya Aura

®

Communication Manager and IP
Office, 21-603358

3740, 3749 Avaya 3740 and 3749 DECT

Telephones connected to Avaya
Aura® Communication Manager and
IP Office User Guide, 21-603690

3810 Avaya 3810 Wireless Telephone

Installation and Use, 16-300055

4601 4601 IP Telephone User Guide,

16-300043

4602IP IP Office 4602/5602 Phone User

Guide, 15-601076

4602SW 4602/4602SW SIP IP Telephone

SIP Release 2.2 User Guide,
16-300035

N/A

3720 Quick Reference Guide

3725 Quick Reference Guide

N/A

N/A

4601 IP Telephone Quick

Reference, 16-300044

IP Office 4602 Quick Reference

Guide, 15-601112

4602/4602SW SIP IP Telephone

Quick Reference, 16-300471

4610IP,
4610SW

4610SW IP Telephone User Guide,
555-233-784

4621 IP Office 4620, 4621, 4625, 5620,

5621 Phone User Guide, 15-601 123

4625 4625SW IP Telephone User Guide,

16-300306

5402 IP Office 2402/5402 Phone User

Guide, 15-601075

5410 IP Office 5410/2410 Phone User

Guide

5420 IP Office 2420/5420 Phone User

Guide, 15-601127

EU24 (DSS) IP Office 5620SW + EU24 User’s

Guide, 40DHB0002USEP

5601 IP Office 4601/5601 Phone User

Guide, 15-601078

IP Office 4610SW IP Quick

Reference Guide

IP Office 4621 Quick Reference

Guide, 15-601115

4625SW IP Telephone Quick

Reference Guide, 16-300307

IP Office 5402 Quick Reference

Guide, 15-601129

IP Office 5410 Quick Reference

Guide, 15-601128

IP Office 5420 Quick Reference

Guide, 15-601127

N/A

IP Office 5601 Quick Reference

Guide, 15-601126

Avaya B5800 Branch Gateway Solution Overview June 2012 23

Roadmap

Telephone User Guide Quick Reference/Getting Started

5602IP,
5602SW

5610IP,
5610SW

IP Office 4602/5602 Phone User
Guide, 15-601076

IP Office 4610 and 5610 User
Guide, 15-601080

5620 IP Office 4620/5620 Phone User

Guide, 15-601081

5621 IP Office 4620, 4621, 4625, 5620,

5621 Phone User Guide, 15-601 123

9504, 9508 Avaya 9508 Series Digital

Deskphone User Guide for Integral
5, 16-603553

9608, 9611G

• Avaya one-X® Deskphone H.323
9608/9611G User Guide,
16-603593

• Avaya one-X® Deskphone SIP for
9608/9611G IP Telephone User
Guide, 16-603595

9620C, 9620L

• Avaya one-X® Deskphone SIP for
9620/9620C/9620L IP Telephone
User Guide, 16-601945

IP Office 5602 Quick Reference
Guide, 15-601125

IP Office 5610 Quick Reference
Guide, 15-601124

IP Office 5620 Quick Reference
Guide, 15-601123

IP Office 5621 Quick Reference
Guide, 15-601105

N/A

• Avaya one-X® Deskphone H.323
9608/9611G Quick Reference,
16-603598

• Avaya one-X® Deskphone SIP
9608/9611G Quick Reference,
16-603600

• Avaya one-X® Deskphone SIP for
9620/9620C/ 9620L IP Telephone
Quick Reference, 16-601947

• Avaya one-X® Deskphone Edition
for 9620/9620C/9620L IP
Telephone User Guide,
16-300699

9630G Avaya one-X® Deskphone Edition

for 9630/9630G IP Telephone User
Guide, 16-300700

9640, 9640G Avaya one-X® Deskphone Edition

for 9640/9640G IP Telephone User
Guide, 16-601503

9650, 9650C Avaya one-X® Deskphone Edition

for 9650/9650C IP Telephone User
Guide, 16-600911

9621G, 9641G Avaya one-X® Deskphone H.323

9621G/ 9641G User Guide,
16-603594

Note:

H.323 only; SIP version not
supported in R6.2

• Avaya one-X® Deskphone Edition
for 9620/9620C/9620L IP
Telephone Quick Reference,
16-300702

Avaya one-X® Deskphone Edition
for 9630/9630G IP Telephone Quick
Reference, 16-600913

Avaya one-X® Deskphone Edition
for 9640/9640G IP Telephone Quick
Reference, 16-600983

Avaya one-X® Deskphone Edition
for 9650/9650C IP Telephone Quick
Reference, 16-601693

Avaya one-X® Deskphone H.323
9621G/ 9641G Quick Reference,
16-603599

Note:

H.323 only; SIP version not
supported in R6.2

24 Avaya B5800 Branch Gateway Solution Overview June 2012

Comments? [e-mail]

Related resources

Telephone User Guide Quick Reference/Getting Started

BM12 button
module

B149
conference
phone

B159
conference
phone

B179
conference
phone

Avaya
1010/1020/10
30/1040 video
conferencing
units

The following telephones are BCM TDM sets.

4025 Nortel DECT Handset 4025 User

4027, 4070,
4075

Avaya one-X® Deskphone BM12
Button Module User Guide,
16-603623

Avaya B149 Conference Phone
User Guide, 16-603923

Avaya B159 Conference Phone
User Guide, 16-603914

Avaya B179 SIP Conference Phone
User Guide, 16-603918

• Avaya 1010/1020 User Guide

• Avaya Video Communications
Systems User Guide, Avaya
1050, Avaya 1040, Avaya 1030

Guide, N0035521
Avaya 4027, 4070, and 4075 DECT

Handsets User Guide, NN43120–
122

N/A

Avaya B149 Conference Phone
Quick Reference, 16–603908

Avaya B159 Conference Phone
Quick Reference, 16–603913

Avaya B179 SIP Conference Phone
Quick Reference, 16–603916

N/A

Nortel DECT Handset 4025 Quick
Reference Card, N0032567

• Avaya DECT 4027 and 4070
Handsets Quick Reference Card,
NN43120–121

4060 Nortel Networks DECT Handset

4060 User Guide, NN43120–105

4065R Nortel Communication Server 1000

DECT Handset 4065R User Guide,
NN3120–106

413X, 414X Avaya DECT Handset 413X and

414X User Guide, 1412 5000–HD

4145x, 4146x Avaya DECT Handset 4145x and

4146x User Guide, 14147700–HD

T7000 T7000 Telephone User Card,

NN40110–105

T7100 T7100 Telephone User Card,

NN40110–104

T7208 T7208 Telephone User Card,

NN40110–106

• Avaya DECT 4075 Handset Quick
Reference Card, NN43120–124

Nortel DECT Handset 4060 Quick
Reference Card, NN43120–104

Nortel DECT Handset 4065R Quick
Reference Card, NN43120–107

N/A

N/A

N/A

N/A

N/A

Avaya B5800 Branch Gateway Solution Overview June 2012 25

Roadmap

Telephone User Guide Quick Reference/Getting Started

T7316 T7316E Telephone User Card N/A
T7316E T7316E Telephone User Card,

NN40110–108
T7406 T7406 Telephone User Card N/A
T7406E T7406E Cordless Handset User

Guide, NN40110–110

Additional documents for reference

The documents listed below are available on the Avaya support web site at http://

support.avaya.com.

Document title Document number

Administering Avaya Aura® System
Manager

Administering Avaya Aura® Session
Manager

Implementing the Avaya B5800 Branch
Gateway in an Avaya Aura
Configuration

®

N/A

03-603324

18-603853

N/A

N/A

Implementing the Avaya B5800 Branch
Gateway for a Communication Server
1000 Configuration

Avaya IP Office Manager Release 6.2 15-601011
Implementing Embedded Voicemail for

B5800 Branch Gateway Release 6.2
Implementing Standalone Voice Mail for

B5800 Branch Gateway Release 6.2
Unified Communications Management,

Common Services Fundamentals,
Avaya Communication Server 1000

Network Routing Service
Fundamentals, Avaya Communication
Server 1000

Avaya CallPilot Administrator Guide NN44200-601
CallPilot Telephone Administration

Guide

03-604053

18-604098

18-604088

NN43001-116

NN43001-130

NN40090-500

26 Avaya B5800 Branch Gateway Solution Overview June 2012

Comments? [e-mail]

Document title Document number

Related resources

IP Peer Networking Installation and
Commissioning – Avaya
Communication Server 1000

SIP Line Fundamentals – Avaya
Communication Server 1000

Element Manager System Reference –
Administration

Software Input Output Reference –
Administration

SIP Software for Avaya 1100 Series IP
Deskphones – Administration

SIP Software for Avaya 1200 Series IP
Deskphones–Administration

Avaya Mentor videos

Avaya Mentor is an Avaya-run channel on YouTube that includes technical content on how to
install, configure, and troubleshoot Avaya products.

NN43001-313

NN43001-508

NN43001-632

NN43001-611

NN43170–600

NN43170–601

Visit http://www.youtube.com/AvayaMentor and do one of the following:

Web sites

Information to support B5800 Branch Gateway can be found on a number of web sites.

• Enter a key word or key words in the Search channel to search for a specific product
or topic.

• Click the name of a playlist to scroll through the posted videos.

• Avaya (

http://www.avaya.com)

The official web site for Avaya. The front page also provides access to individual Avaya
web sites for different countries.

• Avaya Enterprise Portal (

http://partner.avaya.com)

This is the official web site for all A vaya Business Partners. The site requires registration
for a user name and password. Once accessed, the site portal can be individually
customized for what products and information types you wish to see and to be notified
about by email.

• Avaya Support (

http://support.avaya.com)

Contains documentation and other support materials for Avaya products.

Avaya B5800 Branch Gateway Solution Overview June 2012 27

Roadmap

• Avaya University (http://www.avaya-learning.com)
This site provides access to the full range of Avaya training courses. That includes both

on-line courses, course assessments and access to details of classroom based courses.
The site requires users to register in order to provide the user with access to details of
their training record.

• Avaya Community (

http://www.aucommunity.com)

This is the official discussion forum for A vaya product users. However it does not include
any separate area for discussion of B5800 Branch Gateway issues.

28 Avaya B5800 Branch Gateway Solution Overview June 2012

Comments? [e-mail]

Index

A

Additional documents for reference ............................26

Avaya Mentor videos ..................................................27

G

ggeneral information ...................................................27

Web sites .............................................................27

H

High-level tasks ....................................................19, 20

L

legal notices .................................................................2

M

management ................................................................7

N

new in this release ......................................................15

R

related resources ........................................................27

Avaya Mentor videos ...........................................27

Roadmap ....................................................................19

S

supported telephones .................................................12

System components .....................................................9

U

User guides for supported telephones .......................21

V

videos .........................................................................27

Avaya Mentor .......................................................27

Voicemail support options ............................................9

W

Web sites ....................................................................27

Avaya B5800 Branch Gateway Solution Overview June 2012 29