Avaya B5800 Overview

Avaya B5800 Branch Gateway Solution
Overview

Release 6.2

18-603903

June 2012

Issue 1

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2 Avaya B5800 Branch Gateway Solution Overview June 2012

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Contents

Chapter 1: B5800 Branch Gateway overview...................................................................

Management.............................................................................................................................................

Voicemail support options.........................................................................................................................

System components..................................................................................................................................

Supported telephones...............................................................................................................................

New in this release....................................................................................................................................

Chapter 2: Roadmap...........................................................................................................

High-level tasks for B5800 Branch Gateway and Avaya Aura® configurations........................................

High-level tasks for B5800 Branch Gateway and CS 1000 configurations...............................................

Related resources.....................................................................................................................................

User guides for supported telephones.............................................................................................

Additional documents for reference..................................................................................................

Avaya Mentor videos........................................................................................................................

Web sites..........................................................................................................................................

Index.....................................................................................................................................

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6 Avaya B5800 Branch Gateway Solution Overview June 2012

Chapter 1: B5800 Branch Gateway

overview

The Avaya B5800 Branch Gateway is a flexible, cost-effective communications platform for enterprise
branch offices. It enables access via SIP to Avaya Aura® Session Manager in the enterprise center,
optional access to centralized PSTN trunking, and access to centralized applications, such as
conferencing, messaging, and more. The B5800 Branch Gateway solution provides centralized
management by Avaya Aura® System Manager and centralized licensing by WebLM.

B5800 Branch Gateways are deployed in the distributed branch user model. In the distributed branch user
model, call processing for the branch phones is provided locally. Non-IP phones are connected to the
B5800 Branch Gateway and IP and certain SIP endpoints (not including the A vaya 9600 SIP phones) can
be administered with B5800 Branch Gateway as their controller (see
for more information). Access to and from the rest of the Avaya Aura® network is via the B5800 Branch
Gateway system's A vaya Aura® Session Manager link across the enterprise WAN. This connection allows
for VoIP connectivity to other B5800 Branch Gateway systems, to centralized PSTN trunking, and to
centralized applications such as conferencing and A vaya Aura® Messaging. The centralization capability
is based primarily on the infrastructure at the enterprise core. The local B5800 Branch Gateway can be
accessed as a SIP gateway connected to the core Avaya Aura®Session Manager to provide access to
local PSTN trunks and services when required.

Supported telephones on page 12

Beginning in R6.2, B5800 Branch Gateway is supported in an Avaya Communication Server 1000 (CS

1000) configuration. B5800 Branch Gateway can be deployed as a new branch in an existing CS 1000
configuration or as a replacement for Business Communications Manager (BCM) as a branch office in a
CS 1000 branch office model. In these deployments, B5800 Branch Gateway operates as a distributed
branch.

Integration of the B5800 Branch Gateway for a Communication Server 1000 configuration and for an
Avaya Aura configuration is provided in separate documents. For more information, see:

• Implementing the Avaya B5800 Branch Gateway for a Communication Server 1000 Configuration,
document number 03-604053

• Implementing the Avaya B5800 Branch Gateway in an Avaya Aura® Configuration, document number
18-603853

Management

The primary method for configuring and managing the branches in a B5800 Branch Gateway
system is centrally using Avaya Aura® System Manager R6.2. Avaya Aura® System Manager
is a central management system that delivers a set of shared management services and a

Avaya B5800 Branch Gateway Solution Overview June 2012 7

B5800 Branch Gateway overview

common console for different components of the Avaya Aura® solution. System Manager
provides a single access interface to administer multiple branch locations and multiple
distributed B5800 Branch Gateway users. System Manager also launches IP Office Manager
in the appropriate mode where you can remotely administer individual B5800 Branch
Gateways.

As an alternative to System Manager, you can use IP Office Manager that is directly connected
to the B5800 Branch Gateway to configure a branch locally when you need to administer an
isolated branch or System Manager is not available. IP Office Manager is an application for
viewing and editing a B5800 Branch Gateway system's configuration. It is included in the
B5800 Branch Gateway administration software suite. Manager is an off-line editor . It receives
a copy of the system's current configuration settings. After changes are made to that copy and
the file is saved, Manager automatically sends the file back to the system for those changes
to become active.

Avaya Aura® System Manager

Using Avaya Aura® System Manager R6.2, you are able to:

• Upgrade B5800 Branch Gateway systems.

• Add B5800 Branch Gateway devices from the network to System Manager.

• Create B5800 Branch Gateway endpoint templates that are used to create B5800 Branch
Gateway users. These templates can be edited, duplicated, or deleted.

• Create B5800 Branch Gateway system configuration templates that can be applied to
selected B5800 Branch Gateway systems. These templates are used for initial device
provisioning. These templates can be edited, duplicated, or deleted.

• Upload and convert audio files to System Manager to be used in the B5800 Branch
Gateway System Configuration Auto Attendant feature.

• Manage B5800 Branch Gateway system configurations. From System Manager, you are
able to launch IP Office Manager to view or edit a system configuration. With this feature,
you make changes to the B5800 Branch Gateway device through System Manager. You
are able to apply the changes immediately or schedule the changes to run at a specified
time.

• Manage B5800 Branch Gateway security configuration. From System Manager, you are
able to launch IP Office Manager to view or edit a system security configuration. With this
feature, you make changes directly to the B5800 Branch Gateway device.

• Create B5800 Branch Gateway user templates. These templates can be edited or
deleted.

• Perform a B5800 Branch Gateway backup with the option of storing the backup output in
System Manager or creating a local backup where the system stores the backup output
on the local storage attached to the B5800 Branch Gateway device.

• Perform a B5800 Branch Gateway restore. This feature allows you to restore:

- a saved B5800 Branch Gateway system configuration onto a B5800 Branch
Gateway from System Manager.

- a backup of a B5800 Branch Gateway system configuration onto a B5800 Branch
Gateway from the device SD card.

- users from System Manager to the B5800 Branch Gateway.

8 Avaya B5800 Branch Gateway Solution Overview June 2012

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Voicemail support options

- a saved B5800 Branch Gateway system configuration and user from System
Manager onto a B5800 Branch Gateway.

• View events and alarms regarding various operations that occur on the B5800 Branch
Gateway.

Voicemail support options

B5800 Branch Gateway supports a range of options for voicemail services to the branch's
native users. It supports Embedded Voicemail for native branch users and auto attendants to
service local PSTN trunks. Standalone Voice Mail is also available for B5800 Branch Gateway
systems when additional port capacity is required. Centralized voice messaging systems,
Avaya Aura® Messaging, Modular Messaging over SIP, or CallPilot (for CS 1000 deployments)
can also be configured. When using any of the centralized voice messaging systems, you are
still able to use Embedded Voicemail or Standalone V oice Mail at each branch to provide auto­attendant operation and announcements for waiting calls.

System components

The B5800 Branch Gateway system is comprised of the following hardware components.

• B5800 Branch Gateway control unit — B5800 Branch Gateway is supported on the
IP500v2 platform or on the B5800 Branch Gateway hardware platform which is based on

Avaya B5800 Branch Gateway Solution Overview June 2012 9