Using a cell, mobile, or GSM phone, or a two-way radio in close
proximity to an Avaya IP telephone might cause interference.
Documentation disclaimer
“Documentation” means information published in varying mediums
which may include product information, operating instructions and
performance specifications that are generally made available to users
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Avaya provides a limited warranty on Avaya hardware and software.
Refer to your sales agreement to establish the terms of the limited
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information regarding support for this product while under warranty is
available to Avaya customers and other parties through the Avaya
Support website:
https://support.avaya.com/helpcenter/
getGenericDetails?detailId=C20091120112456651010 under the link
“Warranty & Product Lifecycle” or such successor site as designated
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Partner and not by Avaya.
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or other service description documentation regarding the applicable
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THE FOLLOWING APPLIES ONLY IF YOU PURCHASE AN AVAYA
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software contained within the list of Heritage Nortel Products located
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at
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The following applies if the product is deployed on a virtual machine.
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“Third Party Components” mean certain software programs or
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The following applies only if the H.264 (AVC) codec is distributed with
the product. THIS PRODUCT IS LICENSED UNDER THE AVC
PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A
CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE
REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH
THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC
VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS
GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA,
L.L.C. SEE
Service Provider
THE FOLLOWING APPLIES TO AVAYA CHANNEL PARTNER’S
HOSTING OF AVAYA PRODUCTS OR SERVICES. THE PRODUCT
OR HOSTED SERVICE MAY USE THIRD PARTY COMPONENTS
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PROVIDER TO BE INDEPENDENTLY LICENSED DIRECTLY FROM
THE THIRD PARTY SUPPLIER. AN AVAYA CHANNEL PARTNER’S
HOSTING OF AVAYA PRODUCTS MUST BE AUTHORIZED IN
WRITING BY AVAYA AND IF THOSE HOSTED PRODUCTS USE
OR EMBED CERTAIN THIRD PARTY SOFTWARE, INCLUDING
BUT NOT LIMITED TO MICROSOFT SOFTWARE OR CODECS,
THE AVAYA CHANNEL PARTNER IS REQUIRED TO
INDEPENDENTLY OBTAIN ANY APPLICABLE LICENSE
AGREEMENTS, AT THE AVAYA CHANNEL PARTNER’S EXPENSE,
DIRECTLY FROM THE APPLICABLE THIRD PARTY SUPPLIER.
WITH RESPECT TO CODECS, IF THE AVAYA CHANNEL
PARTNER IS HOSTING ANY PRODUCTS THAT USE OR EMBED
THE H.264 CODEC OR H.265 CODEC, THE AVAYA CHANNEL
HTTP://WWW.MPEGLA.COM.
https://
PARTNER ACKNOWLEDGES AND AGREES THE AVAYA
CHANNEL PARTNER IS RESPONSIBLE FOR ANY AND ALL
RELATED FEES AND/OR ROYALTIES. THE H.264 (AVC) CODEC
IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE
FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES
IN WHICH IT DOES NOT RECEIVE REMUNERATION TO: (I)
ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD
(“AVC VIDEO”) AND/OR (II) DECODE AVC VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL
ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED
OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL
INFORMATION FOR H.264 (AVC) AND H.265 (HEVC) CODECS
MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
WWW.MPEGLA.COM.
Compliance with Laws
You acknowledge and agree that it is Your responsibility for
complying with any applicable laws and regulations, including, but not
limited to laws and regulations related to call recording, data privacy,
intellectual property, trade secret, fraud, and music performance
rights, in the country or territory where the Avaya product is used.
Preventing Toll Fraud
“Toll Fraud” is the unauthorized use of your telecommunications
system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontractor, or is not working on your
company's behalf). Be aware that there can be a risk of Toll Fraud
associated with your system and that, if Toll Fraud occurs, it can
result in substantial additional charges for your telecommunications
services.
Avaya Toll Fraud intervention
If You suspect that You are being victimized by Toll Fraud and You
need technical assistance or support, call Technical Service Center
Toll Fraud Intervention Hotline at +1-800-643-2353 for the United
States and Canada. For additional support telephone numbers, see
the Avaya Support website:
successor site as designated by Avaya.
Security Vulnerabilities
Information about Avaya’s security support policies can be found in
the Security Policies and Support section of
support.avaya.com/security.
Suspected Avaya product security vulnerabilities are handled per the
Avaya Product Security Support Flow (https://
support.avaya.com/css/P8/documents/100161515).
Downloading Documentation
For the most current versions of Documentation, see the Avaya
Support website:
as designated by Avaya.
Contact Avaya Support
See the Avaya Support website:
product or Hosted Service notices and articles, or to report a problem
with your Avaya product or Hosted Service. For a list of support
telephone numbers and contact addresses, go to the Avaya Support
website:
designated by Avaya), scroll to the bottom of the page, and select
Contact Avaya Support.
Regulatory Statements
Industry Canada (IC) Statements
RSS Standards Statement
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
https://support.avaya.com (or such successor site as
1. This device may not cause interference, and
2. This device must accept any interference, including
https://support.avaya.com, or such successor site
interference that may cause undesired operation of the
device.
https://support.avaya.com or such
https://support.avaya.com for
HTTP://
https://
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:
1. L'appareil ne doit pas produire de brouillage, et
2. L'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
Radio Transmitter Statement
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power
(EIRP) is not more than that necessary for successful
communication.
Conformément à la réglementation d'Industrie Canada, le présent
émetteur radio peut fonctionner avec une antenne d'un type et d'un
gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie
Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l'intention des autres utilisateurs, il faut choisir le
type d'antenne et son gain de sorte que la puissance isotrope
rayonnée équivalente ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
Radiation Exposure Statement
This equipment complies with FCC & IC RSS102 radiation exposure
limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm
between the radiator & your body. This transmitter must not be colocated or operating in conjunction with any other antenna or
transmitter.
Cet équipement est conforme aux limites d'exposition aux
rayonnements ISEDétablies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 20
cm de distance entre la source de rayonnement et votre corps.
This product meets the applicable Innovation, Science and Economic
Development Canada technical specifications.
Industry Canada (IC) Statements
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformeà la norme
NMB-003 du Canada.
This product meets the applicable Innovation, Science and Economic
Development Canada technical specifications.
Japan Statements
Class B Statement
This is a Class B product based on the standard of the VCCI Council.
If this is used near a radio or television receiver in a domestic
environment, it may cause radio interference. Install and use the
equipment according to the instruction manual.
Denan Power Cord Statement
Danger:
Please be careful of the following while installing the
equipment:
• Please only use the connecting cables, power cord, and
AC adapters shipped with the equipment or specified by
Avaya to be used with the equipment. If you use any
other equipment, it may cause failures, malfunctioning,
or fire.
• Power cords shipped with this equipment must not be
used with any other equipment. In case the above
guidelines are not followed, it may lead to death or
severe injury.
The operation of this equipment is subject to the following two
conditions:
1. It is possible that this equipment or device may not cause
harmful interference, and
2. This equipment or device must accept any interference,
including interference that may cause undesired operation.
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. Es posible que este equipo o dispositivo no cause
interferencia perjudicial y
2. Este equipo o dispositivo debe aceptar cualquier
interferencia, incluyendo la que pueda causar su operación
no deseada.
Brazil Statement
Este equipamento não tem direito à proteção contra interferência
prejudicial e não pode causar interferência em sistemas devidamente
autorizados
Power over Ethernet (PoE) Statement
This equipment must be connected to PoE networks without routing
to the outside plant.
Taiwan Low Power Radio Waves Radiated Devices Statement
802.11b/802.11g/BT:
Article 12 — Without permission granted by the NCC, any company,
enterprise, or user is not allowed to change frequency, enhance
transmitting power or alter original characteristic as well as
performance to an approved low power radio-frequency devices.
Article 14 — The low power radio-frequency devices shall not
influence aircraft security and interfere legal communications; If
found, the user shall cease operating immediately until no
interference is achieved. The said legal communications means radio
communications is operated in compliance with the
Telecommunications Act. The low power radio-frequency devices
must be susceptible with the interference from legal communications
or ISM radio wave radiated devices.
U.S. Federal Communications Commission (FCC) Statements
Compliance Statement
The changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
To comply with the FCC RF exposure compliance requirements, this
device and its antenna must not be co-located or operating to
conjunction with any other antenna or transmitter.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interferences that may cause undesired
operation.
Class B Part 15 Statement
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designated to provide reasonable protection against
harmful interferences in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interferences to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment . This equipment should be installed
and operated with minimum distance of 8 in or 20 cm between the
radiator and your body. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
• Keep the device away from benzene, diluents, and other
chemicals.
Trademarks
The trademarks, logos and service marks (“Marks”) displayed in this
site, the Documentation, Hosted Service(s), and product(s) provided
by Avaya are the registered or unregistered Marks of Avaya, its
affiliates, its licensors, its suppliers, or other third parties. Users are
not permitted to use such Marks without prior written consent from
Avaya or such third party which may own the Mark. Nothing
contained in this site, the Documentation, Hosted Service(s) and
product(s) should be construed as granting, by implication, estoppel,
or otherwise, any license or right in and to the Marks without the
express written permission of Avaya or the applicable third party.
Avaya is a registered trademark of Avaya Inc.
All non-Avaya trademarks are the property of their respective owners.
Linux® is the registered trademark of Linus Torvalds in the U.S. and
other countries.
Device Usage Consent
By using the Avaya device you agree that Avaya, from time to time,
may collect network and device data from your device and may use
such data in order to validate your eligibility to use the device.
EU Countries
This device when installed complies with the essential requirements
and other relevant provisions of EMC DirectiveButt 2014/30/EU and
LVD Directive 2014/35/EU. A copy of the Declaration may be
obtained from
Meridian Parkway Suite 200. Durham, NC 27713 USA.
WiFi transmitter
Frequencies for 2412-2472 MHz, transmit power: 10 dBm
General Safety Warning
• Use only the Avaya approved Limited Power Source power
• Ensure that you:
• Do not push objects into holes and ventilation slots of the
• Do not place a naked flame source, such as lighted candles,
• Do not intentionally hit the device or place heavy or sharp
• Do not attempt to repair the device yourself. Always use a
https://support.avaya.com or Avaya Inc., 2605
supplies specified for this product.
- Do not operate the device near water.
- Do not use the device during a lightning storm.
- Do not report a gas leak while in the vicinity of the leak.
- For Accessory Power Supply – Use Only Limited Power
Supply and products that conform to Radio Equipment
Directive, EU directive 2014/53/EU.
device.
on or near the device.
objects on the device.
qualified service agent to perform adjustments and repairs.
This document describes the procedures for using Avaya Conference Phone B199 and is intended
for the end users.
Change history
IssueDateSummary of changes
Release 1.0.4February 2021• Updated Phone settings description on page 38 with the Allow
Legacy Encryption settings.
• Updated Bluetooth connection on page 48 with information on
switching between the Bluetooth modes.
• Updated Avaya Conference Assistant on page 53 in line with
the change in MD5 usage.
• Added new section Expansion microphone firmware upgrade on
page 63.
Release 1.0.3October 2020• Added new section Call transfer on page 31.
• Added new section Caller information presentation on page 33.
• Updated Phone settings description on page 38 with the date,
date format, time, time format, Daylight Saving Time (DST)
mode, timezone and Custom DST settings.
• Added new section Daylight Saving Time on page 45.
• Added new section Configuring the minute offset through the
web interface on page 46.
• Added new section Time format on page 46.
Release 1.0.2August 2020• Added new section Sleep mode on page 19.
• Added new section Bluetooth calls on page 27.
• Added new section Bluetooth connection on page 48.
• Added new section Phone book on page 29.
Table continues…
February 2021Using Avaya Conference Phone B1999
Comments on this document? infodev@avaya.com
Introduction
IssueDateSummary of changes
Release 1.0.1March 2020• Updated Logging in to the web interface of Avaya Conference
Phone B199 on page 36 with the supported browser and
communication protocol.
• Updated Phone settings description on page 38 with key tone
functionality.
• Added Disabling the daisy chain mode on page 62.
• Added Upgrading Smart Expansion Microphone manually on
page 66.
February 2021Using Avaya Conference Phone B19910
Comments on this document? infodev@avaya.com
Chapter 2:Overview
Phone overview
Avaya Conference Phone B199 is a SIP conference phone that you can use to make calls and
hold conferences with a great audio quality. It provides an improved user experience and ensures
an easier connection to audio conference bridges. The phone is based on a multi-connectivity
platform to leverage the “Bring your own device” approach.
The features of the conference phone include a simple-to-use 4.3 inch graphical LCD with a
backlight and volume control and mute buttons. Two more mute key buttons are located along the
perimeter of the device. You can attach additional expansion microphones or cascade three B199
devices in a daisy chain to expand the audio distribution and pickup in the room.
B199 Conference Phone is supported in the Avaya network through the Avaya Aura
communication solutions and IP Office.
®
Safety guidelines
Ensure that you are familiar with the following safety guidelines before using, installing,
configuring, and administering Avaya Conference Phone B199.
Note:
This conference phone is not designed for making emergency telephone calls when the power
fails. Make alternative arrangements for access to emergency services.
• Read, understand, and follow all the instructions.
• Do not place this phone on an unstable cart, stand, or table. If the phone falls, serious
damages can be caused to the device.
• Do not drop, knock, or shake the phone. Rough handling can break internal circuit boards.
• Ensure that the power cord or plug is not damaged.
• Do not overload wall outlets and extension cords as this can result in the risk of fire or electric
shock.
• Avoid wetting the device to prevent fire or electrical shock hazard.
February 2021Using Avaya Conference Phone B19911
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Overview
• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners,
harsh chemicals, cleaning solvents, or strong detergents to clean the device. Use a damp
cloth for cleaning.
• Avoid exposing the phone to high temperatures above 40°C (104°F), low temperatures below
0°C (32°F), or high humidity.
• Do not block or cover slots and openings of the phone. These openings are provided for
ventilation, to protect the phone from overheating.
• Never push objects of any kind into this phone through cabinet slots as they might touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
• Do not disassemble this product to reduce the risk of electric shock. Opening or removing
covers may expose you to dangerous voltages or other risks. Incorrect reassembly can
cause electric shock during subsequent use.
• Do not use the phone to report a gas leak in the vicinity of the leak.
• Do not use the phone near intensive care medical equipment or close to persons with
pacemakers.
• Do not place the phone too close to electrical equipment such as answering machines, TV
sets, radios, computers, and microwave ovens to avoid interference.
Important:
In case B199 Conference Phone and the corresponding accessories are damaged, the device
does not operate normally or exhibits a distinct change in performance, refer for servicing to
the qualified service personnel.
February 2021Using Avaya Conference Phone B19912
Comments on this document? infodev@avaya.com
Physical layout
1
2
4
3
6
5
6
6
1
1
Physical layout
Figure 1: Front view of Avaya Conference Phone B199
The following table lists the buttons and the other elements of Avaya Conference Phone B199.
Callout number
1Mute buttons
2Volume down button
3Volume up button
4NFC tag
5Touch screen
6LED status indicators
Description
February 2021Using Avaya Conference Phone B19913
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Overview
Connection layout
Figure 2: Connection layout of Avaya Conference Phone B199
The following table lists the sockets and ports available on Avaya Conference Phone B199 for
connection.
Callout number
1PoE/Ethernet connection socket
2USB Type A
3Micro-USB Type B
4Audio expansion ports
5Kensington® security lock port
6NFC tag for Bluetooth
Description
Dimensions
The following table shows the dimensions of Avaya Conference Phone B199.
February 2021Using Avaya Conference Phone B19914
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ParameterDimension
Width326.41 mm
Length369.87 mm
Height74.7 mm
Icons
Icons on the home screen of Avaya Conference Phone B199
IconNameDescription
RecentTo check the call list. The phone provides the following information about
the calls:
• Number. View the phone number of the contact.
• Date. View the information when the phone received the call. This
applies only to the calls preceding the current day.
Icons
• Time. For the current day, the phone shows the time of the call in the
convenient time format.
• Direction. View the incoming, outgoing and missed calls.
Conference
Assistant
CallTo dial phone numbers and codes for telephone operations or Avaya
SettingsTo check and configure the settings from the phone. View the phone
Microphone MutedTo mute and unmute the phone.
Volume UpTo increase the phone volume level.
Volume DownTo decrease the phone volume level.
NFCTo indicate the built-in NFC tag.
To access the Avaya® Conference Assistant settings.
Conference Assistant connection.
status and reach the menu.
®
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Overview
Other icons of B199 Conference Phone
IconNameDescription
Make Call or
Answer
Hang UpTo indicate the phone on-hook status and end a call.
IncomingTo show an incoming call.
OutgoingTo show an outgoing call.
MissedTo indicate a missed call.
Hold or On HoldTo put a call on hold or to indicate that a call is on hold.
ConferenceTo arrange a conference call.
To indicate the phone off-hook status and answer an incoming call.
SplitTo split a conference call into several separate calls.
Add ParticipantTo add a participant to a conference call.
Talk PrivateTo arrange a private discussion with a participant of a conference call.
CapsTo type in capital letters.
DeleteTo delete an unneeded number or letter.
VisibilityTo mark whether the characters must stay visible to the user, for example,
when logging in with the password.
InvisibilityTo mark whether the characters must stay invisible to the user, for
example, when logging in with the password.
Logged InTo indicate that the user logged in as the administrator.
Microphone MutedTo indicate that the phone is in muted state.
Table continues…
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IconNameDescription
EnterTo confirm the input of information.
ConfirmTo confirm the information.
RejectTo discard the information.
Arrow DownTo move to the sections below.
Arrow UpTo move to the sections above.
Arrow LeftTo return to the previous page.
Arrow RightTo move to subsections of a section.
Icons
USB ConnectedTo indicate an active USB connection.
Avaya® Conference
To show the connection of the phone to Avaya® Conference Assistant.
Assistant
connected
Daisy Chain ModeTo indicate that the phone is in a daisy chain mode.
LoadingTo show that the phone is loading the new version of the firmware or new
setting from DES server.
DES warning iconTo notify the user of issues which occurred during the automatic
provisioning process performed using Device Enrollment Services.
ContactsTo show that the LDAP external phone book is available.
Bluetooth
To indicate an active Bluetooth Classic connection.
connection
Call TransferTo show that it is possible to transfer an ongoing call to another contact
person.
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Overview
LED status indicators
The LEDs on the phone indicate the status of a call, such as an incoming call, a call on hold, or a
call on mute, or the status of the phone. The LEDs emit bright red, green, and blue colors that are
visible over a distance to draw your attention to the phone status as required.
You can also press the status indicator LEDs to mute and unmute the phone.
LED colorDescription
Steady redMicrophones are on mute.
Flashing redA call is on hold. Microphones and the speaker are turned off.
Steady greenA call is in progress.
Flashing greenAn incoming call is ringing.
Steady blueActive Bluetooth connection.
Flashing blueThe phone is in Bluetooth pairing mode.
LEDs offThe phone is inactive.
Specifications
The following table lists the specifications that Avaya Conference Phone B199 supports:
Name
Power• PoE 802.3af
Connectivity• Ethernet RJ45 10/100/1000 Mbps, PoE 802.3af, and PoE 802.3at
ScreenGraphical touch screen with a resolution of approximately 480 x 800 and
AccessoriesYou can additionally purchase the following accessories:
• Avaya PoE kit
• Avaya Smart Microphones
• Avaya Daisy Chain kit
User interface• Simplified user interface
• Functional keypad and dial pad
• LED indicators for call and connectivity status
Mobile appAvaya® Conference Assistant. With the app, you can access your mobile
phone contact book and calendar. The app is available for free at
AppStore and Google Play
Operation environment• Avaya Aura
®
• IP Office
Interoperability with PBX and
platforms
• Broadsoft
• Zang Office
• Ring Central
Sleep mode
B199 Conference Phone supports the sleep mode feature, which saves power by turning the
screen off after a specified period of inactivity. By default, the sleep mode is in disabled state. The
phone administrator can enable the sleep mode and configure the time-out value.
The phone wakes up from the sleep mode when you do any of the following:
• Touch the screen
• Connect or disconnect the USB cable
• Connect or disconnect a daisy chain Slave device
• Connect or disconnect the Bluetooth Classic
The phone also wakes up from the sleep mode in case of screen activity, such as an incoming
call, Avaya® Conference Assistant connection, or error prompts.
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Overview
The phone cannot enter the sleep mode during an active call or when it is in the music streaming
mode.
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Chapter 3:Telephony operations
Regular phone calls
You can make and manage regular phone calls with Avaya Conference Phone B199. Regular call
is a traditional telephony option when two persons are speaking over the phone.
B199 Conference Phone supports the following regular phone call operations:
• Making a call
• Answering a call
• Answering a call while on another call
• Muting the phone during a call
• Placing the call on hold
• Redialing a number
You can use the volume control buttons on the phone to adjust the volume during a call.
Making a call
About this task
Use this procedure to make a call with Avaya Conference Phone B199.
Procedure
1. On the phone screen, tap the Call icon.
The Dialpad view opens.
2. Use the dial pad to dial the number you want to call.
3. (Optional) To edit a dialed number, tap the Delete icon.
4. Tap the Make Call icon.
The phone starts dialing the number. The LEDs show a steady green light. When the other
person answers, you can see the duration of the call on the screen.
If the other person discards your call, the phone shows you the following message: Userbusy.
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Telephony operations
Answering a call
About this task
Use this procedure to answer an incoming call. When there is an incoming call, the phone plays a
ringtone, the green LED starts flashing, and the phone displays the number of the calling person
on the screen.
Procedure
1. On the phone screen, tap the Answer icon.
When you answer the call, the phone displays the timer to control the duration of the call,
the phone number or the name of the caller or both. If the caller information is unavailable,
the phone displays Unknown.
2. To end an ongoing call, tap the Hang Up icon.
Answering a call while on another call
About this task
Use this procedure to answer an incoming call when you are on a call without dropping the first
call. When there is a second incoming call, the phone shows the caller’s number and the green
LED starts flashing.
Procedure
1. On the phone screen, tap one of the following:
a. Answer: To answer the second call, and put the first call on hold.
b. Hang Up: To ignore the second call, and continue the first call.
2. Go on with the call.
B199 Conference Phone stops ringing.
Muting and unmuting the microphone during a call
About this task
Use this procedure to mute the microphone during a call.
Before you begin
Start a call.
Procedure
1. On the phone, tap the Microphone Muted icon.
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The LED color changes from green to red. The other participant cannot hear what you are
saying.
2. To unmute the microphone, tap the Microphone Muted icon again.
Placing a call on hold
About this task
Use this procedure to place an active call on hold and then resume the call.
Before you begin
Start a call.
Procedure
1. On the phone screen, tap the On Hold icon.
The LED starts flashing red indicating that the call is placed on hold.
2. Tap the On Hold icon again.
Regular phone calls
The LEDs turn green indicating that the call is active again.
3. To end an ongoing call, tap the Hang Up icon.
Redialing a number
About this task
Use this procedure to redial the number from your call list.
Procedure
1. On the phone screen, tap the Recent icon.
The phone displays the list of the last incoming, outgoing and missed calls.
2. Scroll through the list and select the number you want to call.
The phone displays the following information about the call:
• Number
• Date or time
• Direction
3. Tap the Make Call icon to redial the number.
The phone dials the selected number.
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