Avaya B199 User Manual

Using Avaya Conference Phone B199
Release 1.0.4
Issue 1
February 2021
©
2018-2021, Avaya, Inc.
All Rights Reserved.
Note
Documentation disclaimer
“Documentation” means information published in varying mediums which may include product information, operating instructions and performance specifications that are generally made available to users of products. Documentation does not include marketing materials. Avaya shall not be responsible for any modifications, additions, or deletions to the original published version of Documentation unless such modifications, additions, or deletions were performed by or on the express behalf of Avaya. End User agrees to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User.
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Warranty
Avaya provides a limited warranty on Avaya hardware and software. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support website:
https://support.avaya.com/helpcenter/ getGenericDetails?detailId=C20091120112456651010 under the link
“Warranty & Product Lifecycle” or such successor site as designated by Avaya. Please note that if You acquired the product(s) from an authorized Avaya Channel Partner outside of the United States and Canada, the warranty is provided to You by said Avaya Channel Partner and not by Avaya.
“Hosted Service” means an Avaya hosted service subscription that You acquire from either Avaya or an authorized Avaya Channel Partner (as applicable) and which is described further in Hosted SAS or other service description documentation regarding the applicable hosted service. If You purchase a Hosted Service subscription, the foregoing limited warranty may not apply but You may be entitled to support services in connection with the Hosted Service as described further in your service description documents for the applicable Hosted Service. Contact Avaya or Avaya Channel Partner (as applicable) for more information.
Hosted Service
THE FOLLOWING APPLIES ONLY IF YOU PURCHASE AN AVAYA HOSTED SERVICE SUBSCRIPTION FROM AVAYA OR AN AVAYA CHANNEL PARTNER (AS APPLICABLE), THE TERMS OF USE FOR HOSTED SERVICES ARE AVAILABLE ON THE AVAYA WEBSITE,
HTTPS://SUPPORT.AVAYA.COM/LICENSEINFO UNDER
THE LINK “Avaya Terms of Use for Hosted Services” OR SUCH SUCCESSOR SITE AS DESIGNATED BY AVAYA, AND ARE APPLICABLE TO ANYONE WHO ACCESSES OR USES THE HOSTED SERVICE. BY ACCESSING OR USING THE HOSTED SERVICE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE DOING SO (HEREINAFTER REFERRED TO INTERCHANGEABLY AS “YOU” AND “END USER”), AGREE TO THE TERMS OF USE. IF YOU ARE ACCEPTING THE TERMS OF USE ON BEHALF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS OF USE. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT WISH TO ACCEPT THESE TERMS OF USE, YOU MUST NOT ACCESS OR USE THE HOSTED SERVICE OR AUTHORIZE ANYONE TO ACCESS OR USE THE HOSTED SERVICE.
Licenses
THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE, HTTPS://SUPPORT.AVAYA.COM/LICENSEINFO, UNDER THE LINK “AVAYA SOFTWARE LICENSE TERMS (Avaya Products)” OR SUCH SUCCESSOR SITE AS DESIGNATED BY AVAYA, ARE APPLICABLE TO ANYONE WHO DOWNLOADS, USES AND/OR INSTALLS AVAYA SOFTWARE, PURCHASED FROM AVAYA INC., ANY AVAYA AFFILIATE, OR AN AVAYA CHANNEL PARTNER (AS APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AVAYA CHANNEL PARTNER. UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE OR AN AVAYA CHANNEL PARTNER; AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE. BY INSTALLING, DOWNLOADING OR USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING, DOWNLOADING OR USING THE SOFTWARE (HEREINAFTER REFERRED TO INTERCHANGEABLY AS “YOU” AND “END USER”), AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC. OR THE APPLICABLE AVAYA AFFILIATE (“AVAYA”).
Avaya grants You a license within the scope of the license types described below, with the exception of Heritage Nortel Software, for which the scope of the license is detailed below. Where the order documentation does not expressly identify a license type, the applicable license will be a Designated System License as set forth below in the Designated System(s) License (DS) section as applicable. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the documentation or other materials available to You. “Software” means computer programs in object code, provided by Avaya or an Avaya Channel Partner, whether as stand-alone products, pre-installed on hardware products, and any upgrades, updates, patches, bug fixes, or modified versions thereto. “Designated Processor” means a single stand-alone computing device. “Server” means a set of Designated Processors that hosts (physically or virtually) a software application to be accessed by multiple users. “Instance” means a single copy of the Software executing at a particular time: (i) on one physical machine; or (ii) on one deployed software virtual machine (“VM”) or similar deployment.
License types
Designated System(s) License (DS). End User may install and use each copy or an Instance of the Software only: 1) on a number of Designated Processors up to the number indicated in the order; or 2) up to the number of Instances of the Software as indicated in the order, Documentation, or as authorized by Avaya in writing. Avaya may require the Designated Processor(s) to be identified in the order by type, serial number, feature key, Instance, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.
Shrinkwrap License (SR). End User may install and use the Software in accordance with the terms and conditions of the applicable license agreements, such as “shrinkwrap” or “clickthrough” license accompanying or applicable to the Software (“Shrinkwrap License”) as indicated in the order, Documentation, or as authorized by Avaya in writing.
Heritage Nortel Software
“Heritage Nortel Software” means the software that was acquired by Avaya as part of its purchase of the Nortel Enterprise Solutions Business in December 2009. The Heritage Nortel Software is the software contained within the list of Heritage Nortel Products located
https://support.avaya.com/LicenseInfo under the link “Heritage
at Nortel Products” or such successor site as designated by Avaya. For Heritage Nortel Software, Avaya grants Customer a license to use Heritage Nortel Software provided hereunder solely to the extent of the authorized activation or authorized usage level, solely for the purpose specified in the Documentation, and solely as embedded in, for execution on, or for communication with Avaya equipment. Charges for Heritage Nortel Software may be based on extent of activation or use authorized as specified in an order or invoice.
Copyright
Except where expressly stated otherwise, no use should be made of materials on this site, the Documentation, Software, Hosted Service, or hardware provided by Avaya. All content on this site, the documentation, Hosted Service, and the product provided by Avaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole or in part, including any code and software unless expressly authorized by Avaya. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil offense under the applicable law.
Virtualization
The following applies if the product is deployed on a virtual machine. Each product has its own ordering code and license types. Unless otherwise stated, each Instance of a product must be separately licensed and ordered. For example, if the end user customer or Avaya Channel Partner would like to install two Instances of the same type of products, then two products of that type must be ordered.
Third Party Components
“Third Party Components” mean certain software programs or portions thereof included in the Software or Hosted Service may contain software (including open source software) distributed under third party agreements (“Third Party Components”), which contain terms regarding the rights to use certain portions of the Software (“Third Party Terms”). As required, information regarding distributed Linux OS source code (for those products that have distributed Linux OS source code) and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply is available in the products, Documentation or on Avaya’s website at:
support.avaya.com/Copyright or such successor site as designated
by Avaya. The open source software license terms provided as Third Party Terms are consistent with the license rights granted in these Software License Terms, and may contain additional rights benefiting You, such as modification and distribution of the open source software. The Third Party Terms shall take precedence over these Software License Terms, solely with respect to the applicable Third Party Components to the extent that these Software License Terms impose greater restrictions on You than the applicable Third Party Terms.
The following applies only if the H.264 (AVC) codec is distributed with the product. THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
Service Provider
THE FOLLOWING APPLIES TO AVAYA CHANNEL PARTNER’S HOSTING OF AVAYA PRODUCTS OR SERVICES. THE PRODUCT OR HOSTED SERVICE MAY USE THIRD PARTY COMPONENTS SUBJECT TO THIRD PARTY TERMS AND REQUIRE A SERVICE PROVIDER TO BE INDEPENDENTLY LICENSED DIRECTLY FROM THE THIRD PARTY SUPPLIER. AN AVAYA CHANNEL PARTNER’S HOSTING OF AVAYA PRODUCTS MUST BE AUTHORIZED IN WRITING BY AVAYA AND IF THOSE HOSTED PRODUCTS USE OR EMBED CERTAIN THIRD PARTY SOFTWARE, INCLUDING BUT NOT LIMITED TO MICROSOFT SOFTWARE OR CODECS, THE AVAYA CHANNEL PARTNER IS REQUIRED TO INDEPENDENTLY OBTAIN ANY APPLICABLE LICENSE AGREEMENTS, AT THE AVAYA CHANNEL PARTNER’S EXPENSE, DIRECTLY FROM THE APPLICABLE THIRD PARTY SUPPLIER.
WITH RESPECT TO CODECS, IF THE AVAYA CHANNEL PARTNER IS HOSTING ANY PRODUCTS THAT USE OR EMBED THE H.264 CODEC OR H.265 CODEC, THE AVAYA CHANNEL
HTTP://WWW.MPEGLA.COM.
https://
PARTNER ACKNOWLEDGES AND AGREES THE AVAYA CHANNEL PARTNER IS RESPONSIBLE FOR ANY AND ALL RELATED FEES AND/OR ROYALTIES. THE H.264 (AVC) CODEC IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO: (I) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (II) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION FOR H.264 (AVC) AND H.265 (HEVC) CODECS MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
WWW.MPEGLA.COM.
Compliance with Laws
You acknowledge and agree that it is Your responsibility for complying with any applicable laws and regulations, including, but not limited to laws and regulations related to call recording, data privacy, intellectual property, trade secret, fraud, and music performance rights, in the country or territory where the Avaya product is used.
Preventing Toll Fraud
“Toll Fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there can be a risk of Toll Fraud associated with your system and that, if Toll Fraud occurs, it can result in substantial additional charges for your telecommunications services.
Avaya Toll Fraud intervention
If You suspect that You are being victimized by Toll Fraud and You need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at +1-800-643-2353 for the United States and Canada. For additional support telephone numbers, see the Avaya Support website: successor site as designated by Avaya.
Security Vulnerabilities
Information about Avaya’s security support policies can be found in the Security Policies and Support section of
support.avaya.com/security.
Suspected Avaya product security vulnerabilities are handled per the Avaya Product Security Support Flow (https://
support.avaya.com/css/P8/documents/100161515).
Downloading Documentation
For the most current versions of Documentation, see the Avaya Support website: as designated by Avaya.
Contact Avaya Support
See the Avaya Support website: product or Hosted Service notices and articles, or to report a problem with your Avaya product or Hosted Service. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: designated by Avaya), scroll to the bottom of the page, and select Contact Avaya Support.
Regulatory Statements
Industry Canada (IC) Statements
RSS Standards Statement
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
https://support.avaya.com (or such successor site as
1. This device may not cause interference, and
2. This device must accept any interference, including
https://support.avaya.com, or such successor site
interference that may cause undesired operation of the device.
https://support.avaya.com or such
https://support.avaya.com for
HTTP://
https://
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
1. L'appareil ne doit pas produire de brouillage, et
2. L'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Radio Transmitter Statement
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (EIRP) is not more than that necessary for successful communication.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Radiation Exposure Statement
This equipment complies with FCC & IC RSS102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This transmitter must not be co­located or operating in conjunction with any other antenna or transmitter.
Cet équipement est conforme aux limites d'exposition aux rayonnements ISEDétablies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.
This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.
Industry Canada (IC) Statements
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformeà la norme NMB-003 du Canada.
This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.
Japan Statements
Class B Statement
This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.
Denan Power Cord Statement
Danger:
Please be careful of the following while installing the equipment:
• Please only use the connecting cables, power cord, and
AC adapters shipped with the equipment or specified by Avaya to be used with the equipment. If you use any other equipment, it may cause failures, malfunctioning, or fire.
• Power cords shipped with this equipment must not be used with any other equipment. In case the above guidelines are not followed, it may lead to death or severe injury.
本製品を安全にご使用頂くため、以下のことにご注意ください。
接続ケーブル、電源コード、AC アダプタなどの部品は、必ず 製品に同梱されております添付品または指定品をご使用くだ さい。添付品指定品以外の部品をご使用になると故障や動作 不良、火災の原因となることがあります。
同梱されております付属の電源コードを他の機器には使用し ないでください。上記注意事項を守らないと、死亡や大怪我 など人身事故の原因となることがあります。
México Statement
The operation of this equipment is subject to the following two conditions:
1. It is possible that this equipment or device may not cause harmful interference, and
2. This equipment or device must accept any interference, including interference that may cause undesired operation.
La operación de este equipo está sujeta a las siguientes dos condiciones:
1. Es posible que este equipo o dispositivo no cause interferencia perjudicial y
2. Este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.
Brazil Statement
Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados
Power over Ethernet (PoE) Statement
This equipment must be connected to PoE networks without routing to the outside plant.
Taiwan Low Power Radio Waves Radiated Devices Statement
802.11b/802.11g/BT:
Article 12 — Without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.
Article 14 — The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications is operated in compliance with the Telecommunications Act. The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.
低功率電波輻射性電機管理辦法
第十二條 經型式認證合格之低功率射頻電機,非經許可,公司、商號 或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功 能。
第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信; 經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使 用。前項合法通信,指依電信法規定作業之無線電通信。低功率射頻 電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干 擾。
U.S. Federal Communications Commission (FCC) Statements
Compliance Statement
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
To comply with the FCC RF exposure compliance requirements, this device and its antenna must not be co-located or operating to conjunction with any other antenna or transmitter.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interferences that may cause undesired operation.
Class B Part 15 Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designated to provide reasonable protection against harmful interferences in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interferences to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment . This equipment should be installed and operated with minimum distance of 8 in or 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
• Keep the device away from benzene, diluents, and other chemicals.
Trademarks
The trademarks, logos and service marks (“Marks”) displayed in this site, the Documentation, Hosted Service(s), and product(s) provided by Avaya are the registered or unregistered Marks of Avaya, its affiliates, its licensors, its suppliers, or other third parties. Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark. Nothing contained in this site, the Documentation, Hosted Service(s) and product(s) should be construed as granting, by implication, estoppel, or otherwise, any license or right in and to the Marks without the express written permission of Avaya or the applicable third party.
Avaya is a registered trademark of Avaya Inc.
All non-Avaya trademarks are the property of their respective owners. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Device Usage Consent
By using the Avaya device you agree that Avaya, from time to time, may collect network and device data from your device and may use such data in order to validate your eligibility to use the device.
EU Countries
This device when installed complies with the essential requirements and other relevant provisions of EMC DirectiveButt 2014/30/EU and LVD Directive 2014/35/EU. A copy of the Declaration may be obtained from Meridian Parkway Suite 200. Durham, NC 27713 USA.
WiFi transmitter
Frequencies for 2412-2472 MHz, transmit power: 10 dBm
General Safety Warning
• Use only the Avaya approved Limited Power Source power
• Ensure that you:
• Do not push objects into holes and ventilation slots of the
• Do not place a naked flame source, such as lighted candles,
• Do not intentionally hit the device or place heavy or sharp
• Do not attempt to repair the device yourself. Always use a
https://support.avaya.com or Avaya Inc., 2605
supplies specified for this product.
- Do not operate the device near water.
- Do not use the device during a lightning storm.
- Do not report a gas leak while in the vicinity of the leak.
- For Accessory Power Supply – Use Only Limited Power Supply and products that conform to Radio Equipment Directive, EU directive 2014/53/EU.
device.
on or near the device.
objects on the device.
qualified service agent to perform adjustments and repairs.

Contents

Chapter 1: Introduction............................................................................................................  9
Purpose.................................................................................................................................. 9
Change history........................................................................................................................ 9
Chapter 2: Overview...............................................................................................................  11
Phone overview..................................................................................................................... 11
Safety guidelines...................................................................................................................  11
Physical layout...................................................................................................................... 13
Connection layout.................................................................................................................. 14
Dimensions........................................................................................................................... 14
Icons....................................................................................................................................  15
LED status indicators............................................................................................................. 18
Specifications........................................................................................................................ 18
Sleep mode..........................................................................................................................  19
Chapter 3: Telephony operations..........................................................................................  21
Regular phone calls............................................................................................................... 21
Making a call................................................................................................................... 21
Answering a call.............................................................................................................. 22
Answering a call while on another call............................................................................... 22
Muting and unmuting the microphone during a call............................................................. 22
Placing a call on hold....................................................................................................... 23
Redialing a number.........................................................................................................  23
Conference calls...................................................................................................................  24
Setting up a conference call.............................................................................................  24
Adding a participant to a conference call...........................................................................  25
Placing a participant of a conference call on hold...............................................................  25
Talking to a participant of a conference call privately..........................................................  26
Dropping a participant from a conference call....................................................................  26
Splitting a conference call................................................................................................  26
Bluetooth calls......................................................................................................................  27
Handling incoming Bluetooth calls....................................................................................  28
Handling outgoing Bluetooth calls.....................................................................................  28
Phone book..........................................................................................................................  29
Searching for a contact....................................................................................................  29
Making a call to a contact................................................................................................. 30
Viewing a contact card..................................................................................................... 30
Call transfer..........................................................................................................................  31
Making an attended transfer............................................................................................. 31
Making an unattended call...............................................................................................  32
Caller information presentation...............................................................................................  33
February 2021 Using Avaya Conference Phone B199 6
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Contents
Chapter 4: Settings configuration and management..........................................................  34
Configuration of Avaya Conference Phone B199...................................................................... 34
Viewing the IP address....................................................................................................  34
Setting the password for Avaya Conference Phone B199...................................................  35
Changing the password...................................................................................................  35
Logging in to the web interface of Avaya Conference Phone B199......................................  36
Logging out from Avaya Conference Phone B199..............................................................  36
Configuration of the basic settings..........................................................................................  37
Configuring the phone settings on the phone.....................................................................  37
Configuring the settings through the web interface.............................................................  38
Phone settings description...............................................................................................  38
Daylight Saving Time....................................................................................................... 45
Configuring Daylight Saving Time through the web interface............................................... 45
Configuring the minute offset through the web interface...................................................... 46
Time format....................................................................................................................  46
Chapter 5: Connectivity.......................................................................................................... 47
Connection to other devices...................................................................................................  47
USB cable connection...........................................................................................................  47
Connection to a personal computer or a deskphone........................................................... 47
Connecting to a personal computer or a deskphone........................................................... 47
Managing VoIP calls through a PC.................................................................................... 48
Bluetooth connection.............................................................................................................  48
Pairing and connecting Bluetooth devices.........................................................................  49
Connection between paired Bluetooth devices................................................................... 50
Disconnecting Bluetooth devices......................................................................................  51
Removing Bluetooth pairing.............................................................................................  51
Bridge connection.................................................................................................................. 52
Chapter 6: Phone management application......................................................................... 53
Avaya® Conference Assistant.................................................................................................  53
Pairing and connecting devices........................................................................................  53
Disconnecting devices.....................................................................................................  54
Deleting pairing...............................................................................................................  55
Checking the calendar and scheduled events....................................................................  56
Participating in a conference call from the calendar............................................................ 56
Starting an unscheduled call............................................................................................  57
Managing contacts..........................................................................................................  57
Configuring the Avaya® Conference Assistant settings.......................................................  58
Avaya® Conference Assistant settings............................................................................... 58
Chapter 7: Features and accessories...................................................................................  60
Expansion of the phone coverage........................................................................................... 60
Arranging a daisy chain...................................................................................................  61
Defining the mode of the phone........................................................................................ 61
Disabling the daisy chain mode........................................................................................  62
February 2021 Using Avaya Conference Phone B199 7
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Contents
Expansion microphone firmware upgrade................................................................................ 63
Upgrading expansion microphone firmware.......................................................................  63
Upgrading two expansion microphones............................................................................. 64
Terminating expansion microphone upgrade...................................................................... 65
Upgrading Smart Expansion Microphone manually............................................................  66
Chapter 8: Maintenance.........................................................................................................  67
Device status........................................................................................................................  67
Viewing the phone status.................................................................................................  68
Licenses............................................................................................................................... 69
Viewing licenses.............................................................................................................. 70
Chapter 9: Related resources................................................................................................ 71
Documentation...................................................................................................................... 71
Finding documents on the Avaya Support website.............................................................  72
Support................................................................................................................................  72
Using the Avaya InSite Knowledge Base........................................................................... 72
Viewing Avaya Mentor videos........................................................................................... 73
February 2021 Using Avaya Conference Phone B199 8
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Chapter 1: Introduction

Purpose

This document describes the procedures for using Avaya Conference Phone B199 and is intended for the end users.

Change history

Issue Date Summary of changes
Release 1.0.4 February 2021 • Updated Phone settings description on page 38 with the Allow
Legacy Encryption settings.
• Updated Bluetooth connection on page 48 with information on switching between the Bluetooth modes.
• Updated Avaya Conference Assistant on page 53 in line with the change in MD5 usage.
• Added new section Expansion microphone firmware upgrade on page 63.
Release 1.0.3 October 2020 • Added new section Call transfer on page 31.
• Added new section Caller information presentation on page 33.
• Updated Phone settings description on page 38 with the date, date format, time, time format, Daylight Saving Time (DST) mode, timezone and Custom DST settings.
• Added new section Daylight Saving Time on page 45.
• Added new section Configuring the minute offset through the
web interface on page 46.
• Added new section Time format on page 46.
Release 1.0.2 August 2020 • Added new section Sleep mode on page 19.
• Added new section Bluetooth calls on page 27.
• Added new section Bluetooth connection on page 48.
• Added new section Phone book on page 29.
Table continues…
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Introduction
Issue Date Summary of changes
Release 1.0.1 March 2020 • Updated Logging in to the web interface of Avaya Conference
Phone B199 on page 36 with the supported browser and
communication protocol.
• Updated Phone settings description on page 38 with key tone functionality.
• Added Disabling the daisy chain mode on page 62.
• Added Upgrading Smart Expansion Microphone manually on page 66.
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Chapter 2: Overview

Phone overview

Avaya Conference Phone B199 is a SIP conference phone that you can use to make calls and hold conferences with a great audio quality. It provides an improved user experience and ensures an easier connection to audio conference bridges. The phone is based on a multi-connectivity platform to leverage the “Bring your own device” approach.
The features of the conference phone include a simple-to-use 4.3 inch graphical LCD with a backlight and volume control and mute buttons. Two more mute key buttons are located along the perimeter of the device. You can attach additional expansion microphones or cascade three B199 devices in a daisy chain to expand the audio distribution and pickup in the room.
B199 Conference Phone is supported in the Avaya network through the Avaya Aura communication solutions and IP Office.
®

Safety guidelines

Ensure that you are familiar with the following safety guidelines before using, installing, configuring, and administering Avaya Conference Phone B199.
Note:
This conference phone is not designed for making emergency telephone calls when the power fails. Make alternative arrangements for access to emergency services.
• Read, understand, and follow all the instructions.
• Do not place this phone on an unstable cart, stand, or table. If the phone falls, serious damages can be caused to the device.
• Do not drop, knock, or shake the phone. Rough handling can break internal circuit boards.
• Ensure that the power cord or plug is not damaged.
• Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
• Avoid wetting the device to prevent fire or electrical shock hazard.
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Overview
• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners, harsh chemicals, cleaning solvents, or strong detergents to clean the device. Use a damp cloth for cleaning.
• Avoid exposing the phone to high temperatures above 40°C (104°F), low temperatures below 0°C (32°F), or high humidity.
• Do not block or cover slots and openings of the phone. These openings are provided for ventilation, to protect the phone from overheating.
• Never push objects of any kind into this phone through cabinet slots as they might touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
• Do not disassemble this product to reduce the risk of electric shock. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock during subsequent use.
• Do not use the phone to report a gas leak in the vicinity of the leak.
• Do not use the phone near intensive care medical equipment or close to persons with pacemakers.
• Do not place the phone too close to electrical equipment such as answering machines, TV sets, radios, computers, and microwave ovens to avoid interference.
Important:
In case B199 Conference Phone and the corresponding accessories are damaged, the device does not operate normally or exhibits a distinct change in performance, refer for servicing to the qualified service personnel.
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Physical layout

1
2
4
3
6
5
6
6
1
1
Physical layout
Figure 1: Front view of Avaya Conference Phone B199
The following table lists the buttons and the other elements of Avaya Conference Phone B199.
Callout number
1 Mute buttons
2 Volume down button
3 Volume up button
4 NFC tag
5 Touch screen
6 LED status indicators
Description
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Overview

Connection layout

Figure 2: Connection layout of Avaya Conference Phone B199
The following table lists the sockets and ports available on Avaya Conference Phone B199 for connection.
Callout number
1 PoE/Ethernet connection socket
2 USB Type A
3 Micro-USB Type B
4 Audio expansion ports
5 Kensington® security lock port
6 NFC tag for Bluetooth
Description

Dimensions

The following table shows the dimensions of Avaya Conference Phone B199.
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Parameter Dimension
Width 326.41 mm
Length 369.87 mm
Height 74.7 mm

Icons

Icons on the home screen of Avaya Conference Phone B199
Icon Name Description
Recent To check the call list. The phone provides the following information about
the calls:
• Number. View the phone number of the contact.
• Date. View the information when the phone received the call. This applies only to the calls preceding the current day.
Icons
• Time. For the current day, the phone shows the time of the call in the convenient time format.
• Direction. View the incoming, outgoing and missed calls.
Conference Assistant
Call To dial phone numbers and codes for telephone operations or Avaya
Settings To check and configure the settings from the phone. View the phone
Microphone Muted To mute and unmute the phone.
Volume Up To increase the phone volume level.
Volume Down To decrease the phone volume level.
NFC To indicate the built-in NFC tag.
To access the Avaya® Conference Assistant settings.
Conference Assistant connection.
status and reach the menu.
®
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Overview
Other icons of B199 Conference Phone
Icon Name Description
Make Call or Answer
Hang Up To indicate the phone on-hook status and end a call.
Incoming To show an incoming call.
Outgoing To show an outgoing call.
Missed To indicate a missed call.
Hold or On Hold To put a call on hold or to indicate that a call is on hold.
Conference To arrange a conference call.
To indicate the phone off-hook status and answer an incoming call.
Split To split a conference call into several separate calls.
Add Participant To add a participant to a conference call.
Talk Private To arrange a private discussion with a participant of a conference call.
Caps To type in capital letters.
Delete To delete an unneeded number or letter.
Visibility To mark whether the characters must stay visible to the user, for example,
when logging in with the password.
Invisibility To mark whether the characters must stay invisible to the user, for
example, when logging in with the password.
Logged In To indicate that the user logged in as the administrator.
Microphone Muted To indicate that the phone is in muted state.
Table continues…
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Icon Name Description
Enter To confirm the input of information.
Confirm To confirm the information.
Reject To discard the information.
Arrow Down To move to the sections below.
Arrow Up To move to the sections above.
Arrow Left To return to the previous page.
Arrow Right To move to subsections of a section.
Icons
USB Connected To indicate an active USB connection.
Avaya® Conference
To show the connection of the phone to Avaya® Conference Assistant. Assistant connected
Daisy Chain Mode To indicate that the phone is in a daisy chain mode.
Loading To show that the phone is loading the new version of the firmware or new
setting from DES server.
DES warning icon To notify the user of issues which occurred during the automatic
provisioning process performed using Device Enrollment Services.
Contacts To show that the LDAP external phone book is available.
Bluetooth
To indicate an active Bluetooth Classic connection. connection
Call Transfer To show that it is possible to transfer an ongoing call to another contact
person.
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Overview

LED status indicators

The LEDs on the phone indicate the status of a call, such as an incoming call, a call on hold, or a call on mute, or the status of the phone. The LEDs emit bright red, green, and blue colors that are visible over a distance to draw your attention to the phone status as required.
You can also press the status indicator LEDs to mute and unmute the phone.
LED color Description
Steady red Microphones are on mute.
Flashing red A call is on hold. Microphones and the speaker are turned off.
Steady green A call is in progress.
Flashing green An incoming call is ringing.
Steady blue Active Bluetooth connection.
Flashing blue The phone is in Bluetooth pairing mode.
LEDs off The phone is inactive.

Specifications

The following table lists the specifications that Avaya Conference Phone B199 supports:
Name
Power • PoE 802.3af
Connectivity • Ethernet RJ45 10/100/1000 Mbps, PoE 802.3af, and PoE 802.3at
Screen Graphical touch screen with a resolution of approximately 480 x 800 and
Acoustics • 3 symmetrically placed MEMS microphones
Music • PoE 802.3at: 91 dB and bass boost
Description
• PoE 802.3at
• PoE injector available as an accessory
• USB 3.0 device
• Built-in Bluetooth LE and NFC
• Bluetooth Classic
• Daisy Chain (audio) ports (6-pin RJ-type)
size of 4.3”
• Full range speaker in the sealed enclosure
• PoE 802.3af: 87 dB
• Daisy Chain: 91 dB
Table continues…
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Sleep mode

Name Description
Speech • PoE 802.3at: 91 dB
• PoE 802.3af: 87 dB
• Daisy Chain: 91 dB
USB Micro USB 3.0 device Type B
Bluetooth • Bluetooth LE
• Bluetooth Classic
Accessories You can additionally purchase the following accessories:
• Avaya PoE kit
• Avaya Smart Microphones
• Avaya Daisy Chain kit
User interface • Simplified user interface
• Functional keypad and dial pad
• LED indicators for call and connectivity status
Mobile app Avaya® Conference Assistant. With the app, you can access your mobile
phone contact book and calendar. The app is available for free at
AppStore and Google Play
Operation environment • Avaya Aura
®
• IP Office
Interoperability with PBX and platforms
• Broadsoft
• Zang Office
• Ring Central
Sleep mode
B199 Conference Phone supports the sleep mode feature, which saves power by turning the screen off after a specified period of inactivity. By default, the sleep mode is in disabled state. The phone administrator can enable the sleep mode and configure the time-out value.
The phone wakes up from the sleep mode when you do any of the following:
• Touch the screen
• Connect or disconnect the USB cable
• Connect or disconnect a daisy chain Slave device
• Connect or disconnect the Bluetooth Classic
The phone also wakes up from the sleep mode in case of screen activity, such as an incoming call, Avaya® Conference Assistant connection, or error prompts.
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Overview
The phone cannot enter the sleep mode during an active call or when it is in the music streaming mode.
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Chapter 3: Telephony operations

Regular phone calls

You can make and manage regular phone calls with Avaya Conference Phone B199. Regular call is a traditional telephony option when two persons are speaking over the phone.
B199 Conference Phone supports the following regular phone call operations:
• Making a call
• Answering a call
• Answering a call while on another call
• Muting the phone during a call
• Placing the call on hold
• Redialing a number
You can use the volume control buttons on the phone to adjust the volume during a call.

Making a call

About this task
Use this procedure to make a call with Avaya Conference Phone B199.
Procedure
1. On the phone screen, tap the Call icon.
The Dialpad view opens.
2. Use the dial pad to dial the number you want to call.
3. (Optional) To edit a dialed number, tap the Delete icon.
4. Tap the Make Call icon.
The phone starts dialing the number. The LEDs show a steady green light. When the other person answers, you can see the duration of the call on the screen.
If the other person discards your call, the phone shows you the following message: User busy.
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Telephony operations

Answering a call

About this task
Use this procedure to answer an incoming call. When there is an incoming call, the phone plays a ringtone, the green LED starts flashing, and the phone displays the number of the calling person on the screen.
Procedure
1. On the phone screen, tap the Answer icon.
When you answer the call, the phone displays the timer to control the duration of the call, the phone number or the name of the caller or both. If the caller information is unavailable, the phone displays Unknown.
2. To end an ongoing call, tap the Hang Up icon.

Answering a call while on another call

About this task
Use this procedure to answer an incoming call when you are on a call without dropping the first call. When there is a second incoming call, the phone shows the caller’s number and the green LED starts flashing.
Procedure
1. On the phone screen, tap one of the following:
a. Answer: To answer the second call, and put the first call on hold.
b. Hang Up: To ignore the second call, and continue the first call.
2. Go on with the call.
B199 Conference Phone stops ringing.

Muting and unmuting the microphone during a call

About this task
Use this procedure to mute the microphone during a call.
Before you begin
Start a call.
Procedure
1. On the phone, tap the Microphone Muted icon.
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The LED color changes from green to red. The other participant cannot hear what you are saying.
2. To unmute the microphone, tap the Microphone Muted icon again.

Placing a call on hold

About this task
Use this procedure to place an active call on hold and then resume the call.
Before you begin
Start a call.
Procedure
1. On the phone screen, tap the On Hold icon.
The LED starts flashing red indicating that the call is placed on hold.
2. Tap the On Hold icon again.
Regular phone calls
The LEDs turn green indicating that the call is active again.
3. To end an ongoing call, tap the Hang Up icon.

Redialing a number

About this task
Use this procedure to redial the number from your call list.
Procedure
1. On the phone screen, tap the Recent icon.
The phone displays the list of the last incoming, outgoing and missed calls.
2. Scroll through the list and select the number you want to call.
The phone displays the following information about the call:
• Number
• Date or time
• Direction
3. Tap the Make Call icon to redial the number.
The phone dials the selected number.
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