Avaya B179 SIP User Guide

Avaya B179 SIP Conference Phone

User Guide ENGLISH

16-603918 Issue 4

June 2012

Avaya B179 SIP Conference Phone User Guide

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Avaya B179 SIP Conference Phone User Guide

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Avaya B179 SIP Conference Phone User Guide

The patented audio technology OmniSound® provides impressive audio quality for your distance meetings. Full-duplex audio via the hypersensitive microphone and powerful speakers enables speech in both directions. This natural loudspeaker sound quality is critical for effective, collaborative meetings that keep everyone engaged and contributing.

OmniSound® is also enhanced with innovative features: noise suppression minimizes distracting background noise, wideband voice transmission provides a 7 kHz frequency range during VoIP calls, and an equalizer allows you to adjust the sound to suit the room’s acoustics.

Warning!

Do not expose the Avaya B179 to rain or moisture.

Warning!

Do not open the case on the Avaya B179.

Avaya B179 SIP Conference Phone User Guide

TABLE OF CONTENTS

Description 2

General .................................................. 2

Maintenance .......................................... 2

Connections ........................................... 2

Keypad .................................................. 4

Display screen ........................................ 5

Navigation and selection in menus ........... 6

Answering and making calls 8

Answering calls....................................... 8

Answering calls on hold ........................... 8

Making calls ........................................... 8

Redialling............................................... 8

Calling from the phonebook ..................... 9

During a call 10

Adjusting the speaker volume ..................10

Placing calls on temporary hold ............... 10

Ending calls ..........................................10

Secure connection .................................10

Making multi-party calls 11

Adding another party to a call .................11

Making conference group calls ................11

Managing phone lines 12

Switching between lines during multi-

party calls .............................................12

Dropping a line ......................................13

Transferring calls ...................................13

Proles 14

Using a user prole ................................14

Changing the prole name and password .15

Phonebook 16

Searching for contacts ...........................16

Adding contacts ....................................16

Editing contacts ....................................16

Deleting contacts ...................................17

Deleting all conference groups ................17

Displaying phonebook status ...................17

External phonebook (LDAP) 18

Search for and call a contact ..................19

Conference guide 20

Making conference group calls ............... 20

Displaying conference group participants .21

Adding a conference group .....................21

Editing a conference group .....................21

Deleting a conference group .................. 22

Deleting all conference groups ............... 22

Displaying conference guide status ......... 22

Recording 23

Star ting a recording .............................. 23

Mute function ....................................... 23

Hold .................................................... 23

Ending a recording ................................ 23

Listening to a recording ..........................24

Editing the name of a recording...............24

Deleting a recording .............................. 25

Deleting all recordings ........................... 25

Adjusting the recording indicator ............ 25

Displaying recording feature status ......... 25

Settings 26

Basic settings....................................... 26

Advanced settings ................................ 28

Settings during a call ............................ 29

System ................................................ 30

Checking status .....................................31

Using the web interface 33

Checking network addresses .................. 33

Logging in to the Avaya B179 ................ 34

Managing the phonebook ....................... 35

Managing the conference guide .............. 38

Checking the call list ............................. 40

Basic settings........................................41

Restarting the Avaya B179 .................... 43

Checking status .................................... 44

Technical specications 45

Avaya B179 SIP Conference Phone User Guide

DESCRIPTION

GENERAL

The Avaya B179 is a conference phone for IP telephony offering a host of innovative features:

• OmniSound® audio technology.

• IP telephony for exible and affordable telephony.

• Option of using two accounts simultaneously.

• Conference feature for automatic multi-party dialling.

• Management of lines during a call (dialling new parties, creating a multi-party call,

splitting a multi-party call).

• Recorder capability.

• Web interface for simple management of contacts, conference groups and settings

• Extra microphone connection for wider reception (option).

• Connection for wireless headset or PA system (option).

• Future-proof, can be upgraded with smart functions.

The Avaya B179 is a future-proof product that is constantly evolving with smart new features.

MAINTENANCE

Clean the equipment with a soft, dry cloth. Never use liquids.

CONNECTIONS

Please refer to the “Avaya B179 SIP Conference Phone - Installation and Administration Guide” (16-603915) for instructions on how to connect and register your conference phone.

Avaya B179 SIP Conference Phone User Guide

DESCRIPTION

Display screenSpeaker Microphone Keypad LEDs

SD memory card port

LEDs

Flashing blue Incoming call

Steady blue light Call in progres s

Flashing red Hold, microphone and

Steady red light Mute, microphone turne d off

speaker turned off

Network cable port

Security lock port

Power supply port

Expansion microphone port

AUX port

Avaya B179 SIP Conference Phone User Guide

DESCRIPTION

KEYPAD

UP ARROW

Navigation in menus

Display of call list

Cancel

No/end/back

Start/stop recording

Increase volume

Decrease volume

Mute

Hold

Some Avaya B179 have a different keypad with other symbols. This does no t affect the functions of the buttons.



Hold down a button for 2 seconds

Settings

Alphanumerical buttons

to open the phonebook

DOWN ARROW

Navigation in menus

Display of call list

OK Yes/conrm choice

Answer/connect new line During a call: Press to call a

new person

Hang up/end line

Conference Automatic dialling of conference groups

One press of this button will always connect all parties to a conference call

Line selection

Writing text

Each button contains letters and characters – more than those shown on the button (see illustration below). Press the same button repeatedly to change to another character. If there are two letters under the same button that you want to enter one after the other, you need to pause slightly before entering the second letter.

Press to delete the last character you entered.

(blank) . - 1

A B C Å Ä Á À 2

D E F É È 3

G H I 4

P Q R S 7

J K L 5

T U V Ü Ú 8

M N O Ö Ø Ñ 6

W X Y Z 9

Avaya B179 SIP Conference Phone User Guide

DESCRIPTION

DISPLAY SCREEN

On Hook

Press to display this screen.

Date Time Display text (can be changed) Registered Not registered Account name (can be changed)

Off Hook

Press to display this screen.

Information text (see below) Phone lines (L1–L4) Line status (see below) Call duration Secure connection (see page 10)

Line status:

Line free (Before account name – telephone not registere d)

Line connected (Before account name – telephone registered)

Line on hold (“HOLD” displayed on the screen – all calls on hold)

Line (called party) bus y

Own line put on hold by other p arty

Recordin g call

Secure connection

Information text displays one of the following:

• Number or name of each phone line (The name will be displayed if a numb er is in the phone boo k)

• E xplanation of what you should do (For example ENTER NUMBER)

• Status (For example when you place all calls on hold)

Avaya B179 SIP Conference Phone User Guide

DESCRIPTION

Line menu

Press to switch to and from this menu.

Line/number/name New line Option for creating or splitting conference calls

Press to switch to and from a menu.

Current menu Submenu Marked option – open by pressing OK button Scrolling list

(indication of where the marked option is in the list or menu)

List of setting options: Existing settings Marked option – select by pressing OK button

List of names: Marked name – select by pressing OK button

NAVIGATION AND SELECTION IN MENUS

Press .



Select the option you want from the menu using the arrow buttons.



Conrm by pressing OK to select the marked option.



Cancel the setting or go back one level in the menu by pressing .



Quit the menu by pressing again.



Note that after you have made changes to a setting, you must press OK to activate the



setting.

It is possible to open a menu option directly by pressing the number button that cor-

responds to the position of the option in the menu (e.g. 2 to open PHONE BOOK and then 3 to select EDIT CONTACT).

Avaya B179 SIP Conference Phone User Guide

DESCRIPTION

Writing style in instructions

In the instructions, > SETTINGS (6) means you should:

Press .



Mark the SETTINGS option using the arrow buttons and conrm by pressing OK to



open the menu (or press button number 6).

Correspondingly, Phone book > Conference Guide in the web interface means you should select Menu Phone book and the Conference Guide tab.

Menu tree

1 2 3 4 5 6 7 8

PROFILES

DEFAULT

PROFILE 1

PROFILE 2

PROFILE 3

PROFILE 4

PHONE BOOK EXT. PHONE BOOK

CONTACT

ADD

CONTACT

EDIT

CONTACT

ERASE

CONTACT

ERASE

ALL

STATUS

CONF GUIDE

GROUP

ADD

GROUP

EDIT

GROUP

ERASE GROUP

ERASE

ALL

STATUS

PLAYBACK

FILE

RENAME

FILE

ERASE

FILE

ERASE

ALL

SETTINGS

STATUS

SETTINGS SYSTEM STATUSRECORDING

BASIC

ADVANCED

BASIC

SETTINGS

LANGUAGE

KEY TONE

RING LEVEL

EQUALIZER

AUX PORT

TIME

FORMAT

DATE

FORMAT

SCREEN

TEXT

DEFAULT

RESTART

REBOOT

FACTORY

RESET

ACCOUNTS

NETWORK

NAT

TRAVERSAL

MEDIA

TIME

DEVICE

The simplest way to make settings and edit contacts is using a PC and the Avaya

B179 web interface (see page 34).

Avaya B179 SIP Conference Phone User Guide

ANSWERING AND MAKING CALLS

ANSWERING CALLS

A ring tone is heard and the blue LEDs start ashing.

Press to answer.



The LEDs show a steady blue light.

ANSWERING CALLS ON HOLD

If a call is made to the conference phone during another call, you will hear a double tone,

INCOMING CALL will be displayed on the screen and the blue LEDs start ashing.

Press to answer.



The original call will automatically be put on hold.

Press the button to connect the calls.

Press to end the new call and to reconnect the original call. Use the line mode (See page 13) to switch between the calls.

MAKING CALLS

See “MANAGING PHONE LINES” on page 12 about selecting an account before dialling.

Dial the number.



Press .



The number is called and the LEDs show a steady blue light. The duration of the call is shown on the display screen.

Or:

Press .



Dial the number and press OK to conrm.



The number is called and the LEDs show a steady blue light. The duration of the call is shown on the display screen.

REDIALLING

Press an arrow button.



The last number that you dialled appears on the display screen.

Use the arrow buttons to scroll through the call list.



Press .



The number you have selected is dialled.

You can delete the call list by scrolling to the end of the list and pressing OK when the

question “CLEAR LIST?” appears.

Avaya B179 SIP Conference Phone User Guide

ANSWERING AND MAKING CALLS

CALLING FROM THE PHONEBOOK

Please turn to page 17 for instructions on adding and updating contacts in the phonebook.

Press and hold down a number button for two seconds.



The phonebook appears on the display screen. The pre-programmed names appear in alphabetical order, starting with the number button’s rst letter.

Use the arrow buttons to mark the name in the phonebook.



Press .



The number you have selected is dialled.

Avaya B179 also supports an external phonebook in the form of a catalog server

(LDAP server). Read more on page 19.

Avaya B179 SIP Conference Phone User Guide

DURING A CALL

ADJUSTING THE SPEAKER VOLUME

Adjust the speaker volume using the buttons and .



PLACING CALLS ON TEMPORARY HOLD

Mute

Press to turn off the microphone.



The LEDs change from blue to red. The other party cannot hear what you are saying.

Press to reconnect the call.



Hold

Press to put the call on hold.



The LEDs change from blue to ashing red. Both the microphone and the speaker are turned off and the call is on hold.

Press to reconnect the call.



ENDING CALLS

End the call by pressing .



SECURE CONNECTION

The Avaya B179 supports secure data connections between devices (authentication and encryption). This feature must be activated by the administrator.

You know the feature is activated if you see a closed padlock in the lower right-hand corner of the display screen when the Avaya B179 has a secure connection to the other phone. If the phone or PBX you are calling does not support secure connections, you will see an open padlock on the screen. See the illustration on page 5.

Avaya B179 SIP Conference Phone User Guide

MAKING MULTI-PARTY CALLS

Turn to “MANAGING PHONE LINES” on the next page for instructions on putting an individual on hold during a multi-party call and other more advanced features.

ADDING ANOTHER PARTY TO A CALL

If there are free lines, new parties can be added, regardless of whether you have used the

button or if you are making a normal call.

Press during the call to get a new dialling tone.



Calls in progress are put on hold.

Dial the new number.



You can also press an arrow button to use the call list or use the menu to access the



phonebook.

Press the button to merge all lines into a multi-party call.



MAKING CONFERENCE GROUP CALLS

See “CONFERENCE GUIDE” on page 21 to create and edit conference groups.

Press the button.



Select the conference group you want to call and press OK to conrm.



The Avaya B179 dials all the contacts in the group.

The box in front of a person’s name lls as soon as that person answers.

Avaya B179 SIP Conference Phone User Guide

MANAGING PHONE LINES

SWITCHING BETWEEN LINES DURING MULTI-PARTY CALLS

Talking privately with one individual

Press .



All lines are put on hold.

Alternatively, you can press after opening the line menu or you can select SPLIT



CONFERENCE from the line menu to put the lines on hold.

Press .



The line menu is displayed.

Mark a party in the line menu and press OK or .



The party is reconnected to the call.

Switching to another caller

This assumes that you are talking with just one individual as described above.

Mark another party in the line menu and press .



The rst party is put on hold and the other is connected to the call.

Talking to several parties

This assumes that you are talking with just one individual as described above.

Mark another party in the line menu and press OK.



Both the rst and the second party are connected to the call.

Talking to all parties

Press .



All parties are connected to the call.

An alternative way to connect all lines to the call is to select MAKE CONFERENCE in



the line menu.

+ 35 hidden pages