Avaya B179 SIP User Manual
Avaya B179 SIP Conference Phone
Installation and Administration Guide
16 -60 3915
Version 2.4
Issue 9
February 2015
Avaya B179 SIP Conference Phone Installation and Administration Guide
ABOUT THIS DOCUMENT
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Avaya B179 SIP Conference Phone Installation and Administration Guide
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Avaya B179 SIP Conference Phone Installation and Administration Guide
ABOUT THIS DOCUMENT
This document includes setup, registration of accounts and conguration of Avaya B179
Conference Phone in Communication Manager, Session Manager, and CS-1000 Server
environments.
For information about setting up B179 in IP Oce, see
Oce B179 SIP Conference Phone.
The use of the conference phone is described in the Avaya B179 SIP Conference Phone - Quick
Reference Guide (16- 603916) and the Avaya B179 SIP Conference Phone - User Guide (16 -
603918). The latest version of all documentation can be downloaded from support.avaya.com.
Please note that there are also supporting Application Notes describing the steps to congure
the Avaya B179 SIP Conference Phone to work with certain systems and also how to congure
the systems (eg. administer SIP extensions).
RELATED RESOURCES
Title Description
Installing and Administering the IP Oce
B179 SIP Conference Phone
Administering Avaya Aura® System
Manager
Installing and Administering the IP
Describes the procedures to install and
administer B179 SIP Conference Phones
in IP Oce.
Describes the procedure to administer
Avaya Aura® System Manager
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Avaya B179 SIP Conference Phone Installation and Administration Guide
CONTENT
Related resources ....................................................................................... 4
Description 3
Display screen ............................................................................................... 4
Navigation and selection in menus ...................................................... 5
Using the web interface ............................................................................ 7
Connecting ..................................................................................................... 8
Installation 8
Obtaining a network address ................................................................. 9
Software upgrade and basic settings ................................................ 12
Registering an account ............................................................................ 16
Basic ................................................................................................................ 17
Settings 17
Network ......................................................................................................... 27
Media .............................................................................................................. 30
LDAP ................................................................................................................34
LLDP ................................................................................................................ 36
Web interface .............................................................................................. 39
Time & Region .............................................................................................40
Provisioning ................................................................................................. 41
System ............................................................................................................ 41
Connecting a wireless headset.............................................................43
Connecting a PA interface box ............................................................. 44
PA settings .................................................................................................... 44
Headset and PA installation and settings 44
Hard system recovery 47
Provisioning – upgrade and conguration 48
Firmware upgrade on a single phone................................................48
Disabling rmware upgrade from SD card ...................................... 49
FirmWARE upgrade on multiple phones .......................................... 49
Using a Device Management Server 57
Device management conguration in Avaya B179 59
How to do a downgrade ........................................................................ 61
Importing and exporting contacts 62
Importing and exporting conference groups 63
Communication Server 1000 based conference 64
Technical data 65
Appendix A: Registering B179 Conference Phones 67
Conguring the Session Manager prole ........................................67
Conguring the Communication Manager prole ......................69
Appendix B: Conguring CS1000 Server for B179 71
Appendix C: Using Certicates 85
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Avaya B179 SIP Conference Phone Installation and Administration Guide
DESCRIPTION
Maintenance
Clean the e quipment with
a soft, d ry cloth. Never us e
liquids.
Display screenSpeaker Microphone Key pad
LEDs
Flashing blue Incoming call
Steady blu e light Call in pro gress
Flashing re d On hold,
Steady red l ight Mute,
Network cable port
SD memor y card port
Power suppl y port
Expansion microphone port
microphone and
speakers turned o
microphone turned
o
Expans ion
microphone
port
AUX por t
Security lock port
UP ARROW
Navigati on in menus
Display of c all list
Cancel
No/end/back
Start /stop
recording
Increase volume
Decrease volume
Mute
Hold
S ome Avaya B179 have a di erent keypad with ot her symbols. Th is does not aect th e functions of the b uttons.
Hold dow n a button for 2 secon ds to
Menu
Settings
Alphanumerical buttons
open the phonebook
DOWN ARROW
Navigati on in menus
Display of c all list
OK
Yes/conrm choice
Answer/connect new line
During a call: Press to c all a
new person
Hang up/end line
Conference
Automatic d ialling of
conference groups
One press o f this button will
always conn ect all
parti es to a conference call
Line selection
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Avaya B179 SIP Conference Phone Installation and Administration Guide
DISPLAY SCREEN
On Hook
Press to display this screen.
Date
Time
Display text (can be changed)
Registered
Not registered
Account name (can be changed)
O Hook
Press to display this screen.
Informa tion text (see bel ow)
Phone line s (L1–L4)
Line stat us (see below)
Call duration
Secure connection
Line status:
Line fre e (Before account name – t elephone not reg istered)
Line connected (Before account name – telephone registered)
Informa tion text displays o ne of the following :
• Number or nam e of each phone line
(The na me will be displayed i f a number is in the phon e book)
• Explanati on of what you should do (F or example, ENTER NUMBER)
• Status (For exam ple Hold when you pl ace all calls on hold)
Line menu
Press to switch to and from this menu.
Line/number/name
New line
Option for creating or splitting conference calls
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Avaya B179 SIP Conference Phone Installation and Administration Guide
Menu
Press to switch to and from a menu.
Current menu
Submenu
Marked op tion – open by pressin g OK button
Scrolling list
(indicat ion of where the marke d option is in the list o r menu)
List of set ting options:
Existing settings
Marked op tion – select by pr essing OK button
List of names:
Marked na me – select by press ing OK button
NAVIGATION AND SELECTION IN MENUS
Press .
Select the option you want from the menu using the arrow buttons.
Conrm by pressing OK to select the marked option.
Cancel the setting or go back one level in the menu by pressing .
Quit the menu by pressing again.
Note that after you have made changes to a setting, you must press OK to activate the
setting.
It is possible to open a menu option directly by pressing the number button that
corresponds to the position of the option in the menu (For example, 2 to open PHONE
BOOK and then 3 to select EDIT CONTACT).
Writing style in instructions
In the instructions, > SETTINGS (6) means you should:
Press .
Mark the SETTINGS option using the arrow buttons and conrm by pressing OK to open
the menu (or press button number 6).
Correspondingly, Phone book > Conference Guide in the web interface means you should
select Menu Phone book and the Conference Guide tab.
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Avaya B179 SIP Conference Phone Installation and Administration Guide
Menu tree
Menu tree, advanced settings
The advanced settings are protected by administrator’s PIN code. The default value is 1234.
The simplest way to make settings and edit contacts is using a PC and the Avaya B179 web
interface.
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Avaya B179 SIP Conference Phone Installation and Administration Guide
USING THE WEB INTERFACE
You can use the web browser of a PC connected to the same network to manage contacts,
conference groups and settings in the Avaya B179. Users can import and export contacts and
conference groups, name user proles, and change PIN codes by using the web interface.
All settings on the Avaya B179 can also be managed via the web interface. You can also view
logs, update software, and create a conguration le to use for other phones.
The values set by using the web interface overrides the local settings on the phone and
the values set by using the settings le.
The default setting for the PIN code is 0000 for the user account (Default, Prole 1, Prole 2,
Prole 3 and Prole 4) and 1234 for the administrator’s account (Admin). You must change the
PIN codes in order to protect the settings. The code may consist a maximum of eight digits.
The administrator can always view and change the PIN codes to the user accounts. The
administrator’s PIN code can only be reset with a complete reset to factory settings.
The existing value of PIN codes are retained after rmware upgrade.
Disabling the web interface
You can disable the web interface on the B179 conference phones to restrict network-based
access to the conference phones. When you congure the phone to disable the web interface,
the HTTP server application on the phone is disabled, and the users cannot access the web
interface.
Note:
You can enable the web interface on a phone from the phone UI. The local web
interface can be used for debugging, but the phone cannot be accessed
over the network.
In the www tag in the global conguration le, set the < /e n a ble > tag to false.
Syntax:
<enable>false</enable>
</www>
Set the Web Interface option in the phone UI to DISABLE WEB.
Press and select the sub menu > ADVANCED (requires Admin password) > WEB
INTERFACE > DISABLE WEB.
You can use the conguration le of the phone to edit the phone settings.
For more information, see topic Using a conguration le.
<www>
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Avaya B179 SIP Conference Phone Installation and Administration Guide
INSTALLATION
The printed Installation Guide provides brief and simplied installation instructions.
CONNECTING
Connect the Avaya B179 to the network as illustrated below.
Plug the Avaya B179 into the mains using the power adapter as illustrated below.
The Avaya B179 can be driven directly from the network (Power over Ethernet, ClassIII) if
the network supports this.
Place the conference phone in the middle of the table.
The Avaya B179 must obtain a network address and be registered in a SIP PBX before it can be
used. The easiest way to register an account and make the settings in the Avaya B179 is using
a computer connected to the same network and via the integrated web server.
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Avaya B179 SIP Conference Phone Installation and Administration Guide
OBTAINING A NETWORK ADDRESS
Connecting to a network with DHCP
After the B179 Conference Phone connects to a DHCP network, the phone requests for the
network parameters.
To enable DHCP:
In the web UI, go to Settings > Network. Set the DHCP option to Enabled.
In the phone UI, Press
password) > Network > IP > DHCP. Set the DHCP option to On.
and select
DHCP Site-specic option (SSON)
You can assign the values of site-specic conguration parameters by using DHCP SSON.
You can enable SSON by any of the following methods.
Open the conguration le in an editor. In the <dev_mgmt> tag, set the value of the
<dhcp_option> parameter.
In the web interface of the phone, go to Settings > Provisioning > DHCP Option.
In the phone UI, Press
password) > Network > DHCP Option.
The default value for DHCP SSON is 242. B179 supports SSON from 128 to 254, and option
60 for backward compatibility.
and select
Settings > Advanced (requires the Admin
Settings > Advanced (requires the Admin
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Avaya B179 SIP Conference Phone Installation and Administration Guide
Connecting to a network with static IP addresses
You need the IP address, host name, domain, netmask, gateway, DNS 1, and DNS 2. The host
name can be set freely. The domain and secondary DNS can be left blank.
Press and select SETTINGS > ADVANCED (6,2).
Enter the PIN code.
The default code is 12 34.
Select NETWORK (2)
Select IP.
Select STAT IC IP.
Enter values for the IP ADDRESS.
Enter three digits (begin with 0 if necessary), press OK, enter three digits, and so on.
Enter HOST NAME
Default is avaya.
Enter DOMAIN
Enter NETMASK
Enter GATEWAY
Enter DNS 1
Enter DNS 2
The display shows DONE.
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Avaya B179 SIP Conference Phone Installation and Administration Guide
Checking IP address
Press and select the sub menu STATUS > NETWORK (8,2).
Check the conference phone’s network address under the heading IP ADDRESS.
Use this address to log into the web server in the conference phone.
Login
Log into the web server in Avaya B179 by entering the phone’s network address in your
computer’s web browser.
Select Admin as Prole and enter your PIN. The default PIN for Admin is 1234.
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Avaya B179 SIP Conference Phone Installation and Administration Guide
SOFTWARE UPGRADE AND BASIC SETTINGS
The following settings should be done during installation.
See Device management, if you are responsible for installing or upgrading many phones.
Note that all settings on the Basic tab also aect the user prole Default. Other user proles
can be changed individually. The settings on the Basic tab, except the name and PIN for
Admin, can be modied by any user. Other settings require a login as Admin.
Upgrade software
See the heading “PROVISIONING – UPGRADE AND CONFIGURATION” for a detailed
description and upgrading options.
Select Settings > Provisioning.
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Avaya B179 SIP Conference Phone Installation and Administration Guide
Compare the latest version with the current version (shown on the web page).
If you want to upgrade, select the desired version in the list box and click on Upgrade.
The browser window and the display on the Avaya B179 shows that the upgrade has begun.
The download and installation can take several minutes. Do not interrupt the upgrade
and do not disconnect plugs to the Avaya B179 during the upgrade. Interrupting the
upgrade may render the conference phone inoperable.
When installation is complete, the text “Upgrade Complete. The unit will be
rebooted.” is shown in your browser, and after a while you hear the Avaya music
signature, which indicates that the conference phone has started.
Setting time and region
Select Settings > Time & Region.
Select the time zone and, if you wish, correction for DST (Daylight saving).
You can set the time and date manually or choose a dierent time server.
Select the region where you are.
This setting aects the frequency and duration of the signaling tones (ring signal, busy
tone, etc).
Save the setting.
The Avaya B179 restarts to apply the new settings.
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Avaya B179 SIP Conference Phone Installation and Administration Guide
Changing the language
Select Settings > Basic.
Select the desired language in the list box after Language and save the setting. The
B179 Phone supports the following languages:
English
Swedish
Danish
Norwegian
Finnish
Italian
German
Spanish
Portuguese (Br)
Portuguese (Eu)
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Avaya B179 SIP Conference Phone Installation and Administration Guide
French
Dutch
Cyrillic
Polish
Turkish
Greek
Simplied Chinese
Japanese
Korean
Note, selecting a language only aects the phone language, not the language on the web
interface.
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Avaya B179 SIP Conference Phone Installation and Administration Guide
Changing the PIN
You must change the PIN code for Admin from the default setting to protect the settings.
Make a note of the new PIN code and keep it in a safe place. The administrator’s PIN code
can only be reset by a full factory reset!
Select Settings > Basic and click the Edit button on the Admin line.
Enter a new PIN.
The PIN code may consist a maximum of 8 digits.
Click on the Set and Save buttons.
REGISTERING AN ACCOUNT
The conference phone supports three accounts. The secondary and fallback accounts are
automatically used if the phone fails to register to the main account. If the phone fails to
register to the secondary or the fallback account, it tries to use the main account again.
To register your phone, you must have access to the account information and all
necessary settings that the SIP PBX requires.
See topic Settings > SIP for a detailed description of all settings.
Procedure
Under Main account, Click Yes at Enable account.
Enter the account information you have received.
Account name can be chosen freely and is the name or phone number you want to
appear in the phone display.
Leave the default values if you have no other information.
Select a method of NAT traversal if you have received this information.
Select a dierent transport protocol if you have received this information. See page 28
about using a secure transport protocol.
Save the settings by clicking the Save button.
The Avaya B179 responds by showing REGISTERING. If registration is successful, your selected
account name will appear at the bottom of the display screen next to a shaded square.
Media settings
Select a dierent codec priority, if you do not accept the default settings.
Select SRTP and SRTCP if you need a secure media protocol. Note that this also requires
a corresponding transport setting on the SIP tab.
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Avaya B179 SIP Conference Phone Installation and Administration Guide
SETTINGS
You can use the web interface for the settings that can be done directly on the B179 Phone.
See “NAVIGATION AND SELECTION IN MENUS” for using the menu system.
For safety reasons, recordings can only be managed directly on the Avaya B179. All other
settings can be changed via the web interface. The web interface also allows you to import
and export contacts and conference groups, rename user proles and change PIN codes. As
an administrator, you can also study logs, upgrade the software and create an XML based
conguration le for easier management of a set of phones.
BASIC
Select Settings > Basic.
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Avaya B179 SIP Conference Phone Installation and Administration Guide
To change the basic settings of a user prole, you must log in with that prole.
Proles – edit name and PIN
You must change the PIN code from the default setting to protect the settings.
Select Settings > Basic and click the Edit button on the account you want to change.
Enter a new PIN code.
The PIN code may consist of 8 digits.
You can also choose to change the name of a user prole.
Click on the Set and Save buttons.
Make a note of the new PIN code and keep it in a safe place.
The administrator’s PIN code can only be reset with a complete reset to factory settings!
Language
Select phone language using the list box and click on the Save button.
On phone: > SETTINGS > BASIC > LANGUAGE (6 ,1,1).
Ring level
There are six volume levels plus a silent mode. You will hear the ring tone for each level you
select. If you select silent mode, only the blue LEDs on the phone ash when an incoming call
is received.
Select level using the list box and click on the Save button.
On phone: > SETTINGS > BASIC > RING LEVEL (6,1, 3).
Key tone
You can select whether or not you want a tone to be heard when you press a button.
Select On or O and click on the Save button.
On phone: > SETTINGS > BASIC > KEY TONE (6 ,1,2).
Recording
It is possible to turn o the recording feature. This setting can only be done by the
administrator and aects all proles.
Select On or O and click on the Save button.
For security reasons, recordings can only be managed directly on the SD card on Avaya B179.
Do not remove the SD card during call recording or playback.
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Avaya B179 SIP Conference Phone Installation and Administration Guide
Recording tone
A short beep is heard every 20 seconds so that all the parties in the call know it is being
recorded. This feature can be turned o.
Select On or O and click on the Save button.
On phone: > RECORDING TONE > SETTINGS (5,5).
Settings when connecting external equipment (Aux)
The Avaya B179 can be connected to a wireless headset or an external PA system. An optional
PA interface box is required for PA system connection.
Select the PA option to activate features for external microphone mixer and PA system.
Do not select the PA option unless a PA system is connected. This option turns o the
internal microphone and internal speakers as default. The HEADSET option may be
selected whether or not a headset is connected.
Time format
Select 12 hour or 24 hour and click on the Save button.
On phone: > SETTINGS > BASIC > TIME FORMAT (6,1,7).
Date format
Select date format and click on the Save button.
On phone: > SETTINGS > BASIC > DAT E FORM AT (6,1,8).
Equalizer
The sound reproduction can be adjusted to the required pitch (SOFT, NEUTRAL or BRIGHT).
Select Soft, Neutral or Bright and click on the Save button.
On phone: > SETTINGS > BASIC > EQUALIZER (6,1,4).
Screen text
The text on the display screen is shown when the Avaya B179 is in stand-by mode (on hook).
Enter your new text in the text box and click on the Save button.
On phone: > SETTINGS > BASIC > SCREEN TEXT (6,1,9).
The table below lists the supported languages for screen text, and the allowed string length.
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Avaya B179 SIP Conference Phone Installation and Administration Guide
Language String length allowed
English 11
Swedish 9
Danish 10
Norwegian 11
Finnish 12
Italian 13
German 11
Spanish 14
Portuguese (Br) 13
Portuguese (Eu) 14
French 11
Dutch 11
Cryllic 14
Polish 16
Turkish 11
Greek 14
Simplied Chinese 4
Japanese 9
Korean 6
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Avaya B179 SIP Conference Phone Installation and Administration Guide
SIP
Select Settings > SIP.
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Avaya B179 SIP Conference Phone Installation and Administration Guide
The conference phone supports three accounts. The secondary and fallback accounts are
automatically used if the phone fails to register to the main account. If the phone fails to
register to the secondary and the fallback accounts, it tries to use the main account again.
Main account, Secondary account, and Fallback account
Enable account It is possible to store account information for future use, but tempo-
rarily disable it.
Account name This is the name displayed on the screen. It can be set according to
company standards.
User The account (customer) name.
Registrar Shall contain the IP address or the public name of the SIP server
where the account is registered (e.g. 10.10.1.100 for a local SIP server
or sip.company.net for a public VoIP service provider)
Proxy Shall contain the proxy server used for Internet communication, if
any. Can be left blank.
Realm The protection domain where the SIP authentication (name and
password) is valid. This is usually the same as the registrar. If marked
with a “*”, the phone will respond to any realm. If specied, the phone
will only respond to the specic realm when asked for credentials.
Authentication name The name used for the Realm authentication. This may be the same as
the user name, but must be lled in.
Password The password used for the Realm authentication.
Registration Interval This is a request to the SIP server for when the registration should
expire. Avaya B179 automatically renews the registration within the
time interval if the phone is still on and connected to the server. The
default value is 1800 seconds.
On phone: > SETTINGS > ADVANCED > (PIN) > ACCOUNTS (6 ,2,1).
Nat traversal
NAT (Network Address Translation) is a rewall or router function that operates by rewriting
the IP addresses in the IP headers as packets pass from one interface to the other. When a
packet, for example, is sent from the inside, the source IP address and port are rewritten from
the private IP address space into the address space on the outside (Internet).
NAT rewrites the addresses but leaves the packets themselves untouched. This kind of translation works ne for many protocols, but causes a lot of trouble for SIP packets that contain
address information in their content (for example an INVITE request from one IP address to
another).
NAT traversal solves this problem, providing a “view from the outside” that makes it
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Avaya B179 SIP Conference Phone Installation and Administration Guide
possible to replace the IP address in the SIP requests with the address shown on the other
side of the rewall.
Note that in some cases NAT traversal is not necessary. Some public service providers of IP
telephony keep track of the actual IP address used to register a phone, and the one used in
the SIP requests from the same phone, and then replaces the addresses in the SIP messages.
STUN STUN (Simple Traversal of UDP through NATs) is a protocol that assists
devices behind a NAT rewall or router with their packet routing.
STUN is commonly used in real-time voice, video,
messaging, and other interactive IP communication applications.
The protocol allows applications operating through a NAT to
discover the presence and specic type of NAT and obtain the
mapped (public) IP address (NAT address) and port number that the
NAT has allocated for the application’s User Datagram Protocol (UDP)
connections to remote hosts. The protocol requires assistance from a
3rd-party network server (STUN server).
STUN should be activated if an external SIP server cannot connect
to the Avaya B179 behind a rewall NAT function and the SIP server
supports STUN. A suitable STUN server is usually provided by the VoIP
service provider.
Note: STUN might also be referred to as Session Traversal Utilities for
NAT.
STUN host The IP address or public name of the STUN server.
Oer ICE ICE (Interactive Connectivity Establishment), is a STUN addition that
provides various techniques to allow SIP-based VoIP devices to successfully traverse the variety of rewalls that may exist between the
devices. The protocol provides a mechanism for both endpoints to
identify the most optimal path for the media trac to follow.
TURN TURN (Traversal Using Relay NAT) TURN is an extension of the STUN
protocol that enables NAT traversal when both endpoints are behind
symmetric NAT. With TURN, media trac for the session will have to
go to a relay server. Since relaying is expensive, in terms of bandwidth
that must be provided by the provider, and additional delay for the
media trac, TURN is normally used as a last resort when endpoints
cannot communicate directly.
TURN User User authentication name on the TURN server.
TURN host The IP address or public name of the TURN server.
Password User authentication password on the TURN server.
On phone: > SETTINGS > ADVANCED > (PIN) > NAT TRAVERSAL (6,2,3).
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Avaya B179 SIP Conference Phone Installation and Administration Guide
Advanced
Enable SIP Replaces Default is Yes. Setting this option to No, will instruct the PBX not to
use the SIP replace header. Some PBXes try to take over the bridging
functionality from Avaya B179 using this command, which causes the
calls to interrupt.
Enable Blind Transfer Default is Yes. Setting this option to No, will disable the transfer func-
tion (
> TRANSFER) during a call. This may be used if the PBX does not
support blind transfer.
Allow contact rewrite Default is Yes. When enabled, the B179 will store the IP address from
the response of the register request. If a change is detected, the
phone will unregister the current sip URI (contact), and update the sip
URI with the new address.
Send media ‘inactive’ Default is No. Must be set to Yes in a CS1000 server environment.
instead of ‘sendonly’
on hold
Outbound proxy The IP address of the outbound proxy server.
Conference server The IP address of the conference server that is currently in use.
Accept-Language header
value Indicates the preferred languages for reason phrases, session
descriptions, or status responses carried as message bodies in the SIP
response.
Transport
The transport setting only concerns the protocol to be used for SIP messages between the
devices involved. These settings do not include the media (the actual call). The settings on the
Media tab should be set accordingly.
Note that if you choose to use a secure connection, both units must support it. Otherwise
they cannot negotiate a connection. If an incoming call demands a secure TLS or SIPS connection, the Avaya B179 uses the appropriate protocol even if you have set the phone to use UDP.
Protocol UDP (User Datagram Protocol) is a protocol on the transport layer
in the Internet Protocol Suite. It is a stateless protocol for short messages – datagrams. Stateless implies that it does not establish any
connection between sender and receiver in advance. UDP does not
guarantee reliability or ordering in the way that TCP does. Datagrams
may arrive out of order or go missing without notice. The advantages
it oers are speed and eciency.
UDP is the default protocol for SIP.
TCP (Transmission Control Protocol) is a protocol on the transport
layer in the Internet Protocol Suite. TCP is the standard protocol for
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