Avaya Aura Communication Manager Update Manual

Avaya Aura® Communication Manager
Methods For Updating Daylight Saving Time Rules
Localities worldwide routinely adjust their Daylight Saving Time (DST) rules. Communication Manager can automatically adjust for Daylight Saving Time based on the built-in DST rules for each locality. The DST rules are defined by the version of the “tzdata” Linux RPM included in the software. If there is a change in these rules for a particular locality, Communication Manager may require software updates.
There are three methods for handling new DST rules. The availability and appropriateness of each method for a given system depends on that system’s release and locality.
1. Recent Communication Manager releases have DST rules that were current at the time of release built into the software.
2. Patches – Some older releases do not have the rules built into the software. In some cases, patches are available to handle the new rules. These patches may be applied in addition to a patch already on the system, and supersede the DST rules originally included in the software (if any).
3. Manual procedures - In some cases, Communication Manager updates (i.e., patch or new release) may not be available soon enough to accommodate support of changing DST start and end dates. In these cases, manual
procedures must be followed. The manual procedures may be the only option
for older Communication Manager releases which are beyond End Of Manufacturer Support (EOMS) and do not have patches available.
Method 1: DST Rules Included in Launched Communication Manager Releases
Recent releases of Communication Manager have DST rules that were current at the time of release already built into the software. The following table shows the tzdata version included in Communication Manager releases:
Communication Manager Release
3.1.4 642.1 2007d
3.1.5 642.3 2007d
4.0.1 731.2 2007d
4.0.3 737.4 2007k
4.0.4 739.0 2007k
4.0.5 742.0 2007k
5.0 825.4 2007h
5.1 414.3 2007k
5.1.1 415.1 2008b
5.1.2 416.4 2008f
5.2 947.3 2008i
5.2.1 016.4 2009k
6.0 345.0 2010i
6.0.1 510.1 2010l
Software Load tzdata version*
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* See “Tzdata Versions” section below for more information regarding this column.
Method 2: DST Patches
The following Communication Manager Daylight Saving Time patches are available:
Communication Manager Release
Software Load
DST Patch tzdata version*
2.0.1 221.1 00.1.221.1-12514.tar.gz 2006g
2.1 411.7 01.0.411.7-12514.tar.gz 2006g
2.1.1 414.1 01.1.414.1-12514.tar.gz 2006g
2.2 111.4 02.0.111.4-12514.tar.gz 2006g
2.2.2 122.0 02.2.122.0-12514.tar.gz 2006g
3.0 340.3 00.0.340.3-12514.tar.gz 2006g
3.0.1 346.0 00.1.346.0-12514.tar.gz 2006g
3.1 628.6 01.0.628.6-12514.tar.gz 2006g
3.1.1 628.7 01.1.628.7-12514.tar.gz 2006g
3.1.2 632.1 01.2.632.1-14809.tar.gz 2007h
3.1.3 640.2 01.3.640.2-12514.tar.gz 2006g
3.1.4 642.1 01.4.642.1-14809.tar.gz 2007h
3.1.5 642.3 01.5.642.3-14809.tar.gz 2007h
4.0 730.5 00.0.730.5-12514.tar.gz 2006g
4.0.1 731.2 00.1.731.2-14809.tar.gz 2007h
5.2.1† 016.4 02.1.016.4-19268.tar.gz 2011h
6.0.1† 510.1 00.1.510.1-19269.tar.gz 2011h
* See “Tzdata Versions” section below for more information regarding this column.
The patches for CM 5.2.1 and CM 6.0.1 are custom patches not available on the Avaya Support Site. Contact Avaya Global Support Services or your service provider to obtain these patches.
If the desired patch is not shown in the table above, the change may already be incorporated into a released version of Communication Manager (see Method 1). If the DST change is not available in a patch or in a released version, then th e date/time change must be made manually (Method 3).
Special Note for CM 5.2.1 Patch
The patch for CM 5.2.1 can also be used with SIP Enablement Services (SES) 5.2.1. Refer to SES 5.2.1 Documentation at http://support.avaya.com
for patch installation
procedures.
Special Note for CM 6.0.1 Patch
The patch for CM 6.0.1 can also be used with Avaya Aura Enterprise 6.1 using the instructions below for CM 6.0 and greater.
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Solution for Midsize
To download the correct version of the Daylight Saving Time patch from support.avaya.com:
1. Go to http://support.avaya.com and click sign in then enter your login
information
2. Click Downloads in the left hand navigation list
3. Begin to type Communication Manager in the Product Name field of the pop-up
window and when Avaya Aura
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Communication Manager appears as a selection
below, select it. If instead the A-Z List is clicked in the pop-up window and Avaya Aura
®
Communication Manger is selected, you will once again n eed to clic k
Downloads in the left hand navigation list.
4. Click on Latest TN Circuit Pack , Server, and Media Gateway Fi rmware and
Software Updates
5. In the Daylight Saving Time Patches for Servers running Communication
Manager table click on the appropriate load of Communication Manager (e.g.,
632.1).
6. Download the appropriate patch for the specific release of Communication
Manager
7. The patches for CM 5.2.1 and CM 6.0.1 are custom patches not available on the
Avaya Support Site. Contact Avaya Global Support Services or your service provider to obtain these patches.
To obtain patch installation instructions for releases through CM 5.2.1:
1. Go to http://support.avaya.com and click sign in then enter your login
information
2. Click Downloads in the left hand navigation list
3. Begin to type Communication Manager in the Product Name field of the pop-up
window and when Avaya Aura below, select it. If instead the A-Z List is clicked in the pop-up window and Avaya Aura
®
Communication Manger is selected, you will once again n eed to clic k
®
Communication Manager appears as a selection
Downloads in the left hand navigation list.
4. Click on Latest TN Circuit Pack , Server, and Media Gateway Fi rmware and
Software Updates
5. Click on Communication Manager 2.0 and Later Software Update
Procedures. These command line procedures can be used for releases through CM 5.2.1. Refer to release specific documentation for Communication Manager web page interface instructions.
6. Disregard any text that instructs you to “deactivate all previou s updates when
applying a new update”. Daylight Saving Time patches should be applied on top of currently activated patches and Service Packs.
7. IMPORTANT - After activating the appropriate Daylight Saving Time patch it is
necessary to: a) re-enter any rules being used on the daylight-savings-rules SAT form b) re-select the time zone from the System Management Interface (SMI) web
pages (pick a different time zone and click submit, then select the desired
time zone and submit again). c) reboot the Server. These are essential additional steps to synchronize all the Linux and Communication Manager processes.
To obtain patch installation instructions for CM 6.0 and greater:
1. Go to http://support.avaya.com and click Documentation in the left-hand navigation list.
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2. Click View All Documents from the Documentation menu.
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3. Select Avaya Aura Avaya).
4. Select 6.0.x from the Release pull-down menu.
5. Click on the document titled Administering Avaya Aura Manager (Doc ID 03-300509) in the Administration and System Programming section.
6. See Chapter 21: Server Management for instructions on applying the patch.
7. Do not deactivate any existing Communication Manager patches or service packs running on the system. Daylight Saving Time patches should be applied on top of currently activated patches and Service Packs.
8. After applying the appropriate Daylight Saving Time patch it is necessary to re­enter any daylight-savings-rules being used. See Chapter 2: System Basics in the document referenced above for these procedures.
9. Reselect the desired time zone using the System Platform Date/Time Configuration page (Set Time Zone button). See Chapte r 21: Ser ver Management in the document referenced above for instructions on setting the time zone.
10. After re-entering daylight-savings-rules and resetting the time zone reboot the Communication Manager Virtual Machine using the instructions in Chapter 20:
Managing System Platform virtual machines.
Communication Manger from the A-Z List (under “A” for
TM
Communication
Method 3: Manual Date/Time Changes
If an upgrade cannot be performed, or a DST patch cannot be applied, consult the Manual DST Procedure below for instructions on making date/time changes to your
system.
Tzdata Versions
Tzdata is a Linux component, or RPM, created and maintained by Red Hat, Inc. This archive file is used by Communication Manager as part of the operating system, and defines “time zone data” (i.e., DST rules) worldwide. As new versions of tzdata are released by Red Hat, they are incorporated into Communication Manager. This file is included in the upcoming release of Communication Manager, and may be included in patches for the most recent releases being sold.
To get information about the contents of each version of tzdata, please refer to Red Hat’s web site. Here are references to various versions of tzdata. If the links below do not work properly, you may need to copy/paste the URL directly in to your browser.
2011h - http://rhn.redhat.com/errata/RHEA-2011-1128.html 2010l - http://rhn.redhat.com/errata/RHEA-2010-0673.html 2010i - http://rhn.redhat.com/errata/RHEA-2010-0381.html 2009k - https://rhn.redhat.com/errata/RHEA-2009-1214.html 2008i - https://rhn.redhat.com/errata/RHEA-2008-0969.html
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