Avaya 9103 User Manual

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Disclaimer Intellectual property related to this product (including trademarks) and

registered to Lucent Technologies Inc. has been transferred or licensed to Avaya Inc. Any reference within the text to Lucent Technologies Inc. or Lucent should be interpreted as references to Avaya Inc. The exception is cross references to books published prior to April 1, 2001, which may retain their original Lucent titles. Avaya Inc. formed as a result of Lucent’s planned restructuring, designs builds and delivers voice, converged voice and data, customer relationship management, messaging, multi-service networking and structured cabling products and services. Avaya Labs is the research and development arm for the company.

Notice

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing. Lucent Technologies can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.

Federal Communications Commission (FCC) Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his or her own expense.

Trademark Information DEFINITY is a registered trademark of Lucent Technologies.

DIMENSION is a registered trademark of Lucent Technologies. MERLIN is a registered trademark of Lucent Technologies.

Ordering Information

For more copies of this manual, call your local authorized Lucent Technologies distributor.

Contents

Your 9103 Voice Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Contents of the 9103 Package. . . . . . . . . . . . . . . . . . . . . . . 6

Installing the Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Desk/Table Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using the Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Answering and Placing a Call . . . . . . . . . . . . . . . . . . . . . . . 8

The Memory-Dialing Feature . . . . . . . . . . . . . . . . . . . . . . . . 9

Redialing a Number (with the SAVE Button

or the REDIAL Button) . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

General Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . 13

Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Failure to Operate and Service Difficulties. . . . . . . . . . . . . 13

FCC Regulations

Pertaining to this equipment Interference Information (Part 15) Some telephone equipment

generates and uses radio frequency energy, and if not installed and used properly, may cause interference to radio and television reception.

Your Lucent Technologies product has been tested and found to meet the standards for a Class B computing device, as specified in Subpart J of Part 15 of the FCC Rules. These specifications are designed to provide protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular insta llati on.

If your Lucent Technologies product causes interference to radio or television reception when in use, you might correct the interference with any one or all of these measures:

1 Where it can be done safely, reorient the receiving television

or radio antenna.

2 To the extent possible, relocate the television, radio, or

other receiver with respect to the telephone equipment.

3 If your telephone product runs on AC power, plug your

product into an AC outlet that’s not on the same circuit as one used by your radio or television.

Registration Information (Part 68) The following information is applicable only to equipment connected directly to the telephone network and not to connection of stations behind terminal systems.

In compliance with the FCC Rules, you should be aware of the following:

1 Connection of this equipment to the telephone network must

be through one of the standard network interface jacks. These jacks may be ordered from the local telephone company or through Lucent Technologies as your authorized agent.

2 Registered equipment may not be used with coin telephone

lines or party lines.

3 Customers connecting equipm ent to the telephone network

will, upon request of the local telephone company, provide the follow ing information:

• The telephone number assigned to the line used with

this telephone.

• The Registration Number and the Ringer Equivalence

Number (REN) from the Registration label on the bottom of the telephone. The REN is useful to determine how many devices you can connect to your telephone line and still have them ring when your telephone line is called. In most, but not all areas, the sum of all the RENs should be five or less. You may want to contact your local telephone company.

4 If trouble is experienced, the telephone set should be

unplugged from the network interface to determine if the telephone set or the telephone line is the trouble source. If your telephone set is determined to be malfunctioning, it should not be reconnected until repairs are made.

5 Repairs to this equipment, other than routine repairs, can be

made only by Lucent Technologies or its authorized agents.

6 If a telephone set causes harm to the telephone network,

the local telephone company may temporarily discontinue your service and, if possible, notify you in advance. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and be informed of your right to file a complaint with the FCC.

The local telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of your equipment. If they do, you will be given adequate notice in writing to allow you an opportunity to maintain uninterrupted telephone service.

IMPORTANT SAFETY WARNINGS

Only the most careful attention has been devoted to quality standards in the manufacture of your new telephone. Safety is a major factor in the design of every set. But, safety is YOUR responsibility, too.

Please read carefully the helpful tips listed below and on the next page. These suggestions will enable you to take full advantage of your new telephone. Then, retain these tips for later use.

Use

When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons.

• Read and understand all instructions.

• Follow all warnings and instructions marked on the

telephone.

• This telephone can be hazardous if immersed in water. To

avoid the possibility of electric shock, do not use it while you are wet. If you accidentally drop the telephone into water, do not retrieve it until you have first unplugged the line cord from the modular jack. Do not plug the telephone back in until it has dried thoroughly.

• Avoid using the telephone during electrical storms in your

immediate area. There is a risk of electric shock from lightning. Urgent calls should be brief. Even though protective measures may have been installed to limit electrical surges from entering your business, absolute protection from lightning is impossible.

• If you suspect a natural gas leak, report it immediately, but

use a telephone away from the area in question. The telephone’s electrical contacts could generate a tiny spark. While unlikely, it is possible that this spark could ignite heavy concentrations of gas.

• Never push objects of any kind into the equipment through

housing slots since they may touch hazardous voltage points or short out parts that could result in a risk of electric shock. Never spill liquid of any kind on the telephone. If liquid is spilled, however, refer servicing to proper service personnel.

• To reduce the risk of electric shock, do not disassemble this

telephone. There are no user serviceable parts. Opening or removing covers may expose you to hazardous voltages. Incorrect reassembly can cause electric shock when the

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