Avaya 4690SW, 4630SW, 4630, 4625SW, 4621SW User Manual

...

4600 Series IP Telephone

Release 2.2.1 Installation Guide

555-233-128

Issue 2.2.1

August 2005

Notice

Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. However, information is subject to change.

Warr ant y

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language as well as information regarding support for this product, while under warranty, is available through the following Web site: http://www.avaya.com/support

Trademarks

All trademarks identified by the ® or ™ are registered trademarks or trademarks, respectively, of Avaya, Inc. All other trademarks are the property of their respective owners.

Preventing Toll Fraud

“Toll fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there may be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya Fraud Intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, in the United States and Canada, call the Technical Service Center's Toll Fraud Intervention Hotline at 1-800-643-2353.

Disclaimer

Avaya is not responsible for any modifications, additions or deletions to the original published version of this documentation unless such modifications, additions or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User.

How to Get Help

For additional support telephone numbers, go to the Avaya support Web site: http://www.avaya.com/support

• Within the United States, click the Escalation Contacts link that is located under the Support Tools heading. Then click the appropriate link for the type of support you need.

• Outside the United States, click the Escalation Contacts link that is located under the Support Tools heading. Then click the International Services link that includes telephone numbers for the international Centers of Excellence.

Providing Telecommunications Security

Telecommunications security (of voice, data, and/or video communications) is the prevention of any type of intrusion to (that is, either unauthorized or malicious access to or use of) your company's telecommunications equipment by some party.

Your company's “telecommunications equipment” includes both this Avaya product and any other voice/data/video equipment that could be accessed via this Avaya product (that is, “networked equipment”).

An “outside party” is anyone who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf. Whereas, a “malicious party” is anyone (including someone who may be otherwise authorized) who accesses your telecommunications equipment with either malicious or mischievous intent.

Such intrusions may be either to/through synchronous (time-multiplexed and/or circuit-based) or asynchronous (character-, message-, or packet-based) equipment or interfaces for reasons of:

• Utilization (of capabilities special to the accessed equipment)

• Theft (such as, of intellectual property, financial assets, or toll facility access)

• Eavesdropping (privacy invasions to humans)

• Mischief (troubling, but apparently innocuous, tampering)

• Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent)

. If you are:

Be aware that there may be a risk of unauthorized intrusions associated with your system and/or its networked equipment. Also realize that, if such an intrusion should occur, it could result in a variety of losses to your company (including but not limited to, human/data privacy, intellectual property, material assets, financial resources, labor costs, and/or legal costs).

Responsibility for Your Company’s Telecommunications Security

The final responsibility for securing both this system and its networked equipment rests with you - Avaya’s customer system administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to:

• Installation documents

• System administration documents

• Security documents

• Hardware-/software-based security tools

• Shared information between you and your peers

• Telecommunications security experts

To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure:

• Your Avaya-provided telecommunications systems and their interfaces

• Your Avaya-provided software applications, as well as their underlying hardware/software platforms and interfaces

• Any other equipment networked to your Avaya products

TCP/IP Facilities

Customers may experience differences in product performance, reliability and security depending upon network configurations/design and topologies, even when the product performs as warranted.

Standards Compliance

Avaya Inc. is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Avaya Inc. The correction of interference caused by such unauthorized modifications, substitution or attachment will be the responsibility of the user. Pursuant to Part 15 of the Federal Communications Commission (FCC) Rules, the user is cautioned that changes or modifications not expressly approved by Avaya Inc. could void the user’s authority to operate this equipment.

To order copies of this and other documents:

Call: Avaya Publications Center

Voice 1.800.457.1235 or 1.207.866.6701 FAX 1.800.457.1764 or 1.207.626.7269

Write: Globalware Solutions

200 Ward Hill Avenue Haverhill, MA 01835 USA

Attention: Avaya Account Management E-mail: totalware@gwsmail.com For the most current versions of documentation, go to the Avaya support

Web site: http://www.avaya.com/support

Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Intended Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Document Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Change History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

What’s New in This Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Terms Used in This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Conventions Used in This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Symbolic Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Typographic Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Online Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 2: 4600 Series IP Telephone Installation . . . . . . . . . . . . . 15

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

IP Telephone Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Pre-Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Assembling the 4600 Series IP Telephone . . . . . . . . . . . . . . . . . . . . . . 20

Powering the 4600 IP Telephone . . . . . . . . . . . . . . . . . . . . . . . . . 20

Dynamic Addressing Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Downgrading Avaya IP Telephones (H.323 Only) . . . . . . . . . . . . . . . . . . 32

Converting Software on Avaya 4600 Series IP Telephones. . . . . . . . . . . . . 33

Converting 4610SW/4620SW/4621SW IP Telephones . . . . . . . . . . . . . . 34

Chapter 3: Local Administrative Options . . . . . . . . . . . . . . . . . 37

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Entering Data for Administrative Options . . . . . . . . . . . . . . . . . . . . . . 38

Entering Data for the 4601 IP Telephone . . . . . . . . . . . . . . . . . . . . . . . 40

About Local Administrative Procedures . . . . . . . . . . . . . . . . . . . . . . . 41

Pre-Installation Checklist for Static Addressing. . . . . . . . . . . . . . . . . . . 43

Static Addressing Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

QoS Option Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Interface Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Group Identifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Computer-Telephony Integration (CTI) Enable/Disable . . . . . . . . . . . . . . . 53

Issue 2.2.1 August 2005 3

Contents

Site-Specific Option Number Setting . . . . . . . . . . . . . . . . . . . . . . . . . 54

Reset System Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Restart the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Signaling Protocol Identifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Self-Test Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Clear Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Visual/Audible Alerting Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Manually Setting the DHCP Client Hardware Address . . . . . . . . . . . . . . . 63

Setting L2Q Tagging Control (4601 Only) . . . . . . . . . . . . . . . . . . . . . . 65

Chapter 4: Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . 67

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Error Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

DTMF Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Power Interruption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

The View Administrative Option . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Error and Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Troubleshooting the 4601 IP Telephone . . . . . . . . . . . . . . . . . . . . . . . 75

Appendix A: Restart Scenarios. . . . . . . . . . . . . . . . . . . . . . . 79

Scenarios for the Restart Process . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Restart the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Boot File Needs to be Upgraded . . . . . . . . . . . . . . . . . . . . . . . . . 80

Latest Boot File Loaded/No Application File or

Application File Needs to be Upgraded . . . . . . . . . . . . . . . . . . . . . 83

Latest Boot File and System-Specific

Application File Already Loaded . . . . . . . . . . . . . . . . . . . . . . . . 85

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

4 4600 Series IP Telephone Release 2.2.1 Installation Guide

Chapter 1: Introduction

About This Guide

This guide describes how to install the 4600 Series IP Telephone product line and troubleshoot problems with the telephones.

The 4600 Series IP Telephone product line supports two signaling protocols, the Session Initiation Protocol (SIP) and the H.323 protocol. The chart below shows the 4600 Series IP Telephone models and the protocol(s) they support.

IP Telephone Model H323 Protocol Supported? SIP Protocol Supported?

4601 Yes No

4602 Yes Yes

4602SW Yes Yes

4610SW Yes Yes

4620 Yes No

4620SW Yes Yes

4621SW Yes Yes

4622SW Yes No

4625SW Yes No

4630 Yes No

4630SW Yes No

4690SW Yes No

Sets that support both protocols, for example, the 4610SW, do not support each protocol simultaneously. Instead, a given telephone must be loaded with software that supports one protocol or the other.

Telephones with H.323 software work only with Avaya Communication Manager call servers. Telephones with SIP software can work in Avaya server environments as well as non-Avaya server environments.

Note:

Note: Unless otherwise indicated, references in this document to the DEFINITY

servers also refer to MultiVantage™ media servers.

Issue 2.2.1 August 2005 5

Introduction

Intended Audience

This document is intended for personnel installing the 4600 Series IP Telephones.

CAUTION:

CAUTION: Avaya does not support many of the products mentioned in this document. Take

care to ensure that there is adequate technical support available for the servers involved, including, but not necessarily limited to, TFTP, DHCP, and SIP Registration servers. If the TFTP, DHCP, or other servers are not functioning correctly, the IP telephones might not be able to operate correctly.

Document Organization

The guide contains the following sections:

Chapter 1: Introduction Provides an overview of the 4600 Series IP Telephone

Installation Guide.

Chapter 2: Telephone Installation

Chapter 3: Local Administrative Options

Chapter 4: Guidelines

Appendix A: Restart Scenarios

4600 Series IP

Troubleshooting

Describes the equipment and resources required to properly install and operate the 4600 Series IP Telephones. Provides instructions on installing the telephones out of the box.

Describes how to set local administrative options, if requested by the system or LAN administrator.

Describes error conditions and messages that might occur during the installation of the 4600 Series IP Telephones.

Explains the different scenarios possible for the sequence of the restart process.

6 4600 Series IP Telephone Release 2.2.1 Installation Guide

Change History

Issue 1.0 This document was issued for the first time in November 2000.

Issue 1.1 This version of the document, revised and issued in April 2001, supports through

DEFINITY® Release 9.

Issue 1.5 This version of the document, revised and issued in June, 2001, supports through

DEFINITY® Release 9.5.

Issue 1.6 This version of the document, revised and issued in December, 2001, supports

through DEFINITY® Release 10. This version also supports the 4630 IP Telephone’s addition to the 4600 Series IP Telephone product line.

Issue 1.7 This version of the document, issued in July, 2002, supports through Avaya

Communication Manager Release 1.1. This version also supports the 4602 and 4620 IP Telephones’ addition to the 4600 Series IP Telephone product line.

Issue 1.8 This version of the document, revised and issued in June, 2003, supports through

Avaya Communication Manager Releases 1.2 and 1.3. This version also supports the 4602SW and 4630SW IP Telephones’ addition to the 4600 Series IP Telephone product line.

Issue 2.0 This version of the document, revised and issued in December, 2003, supports

through Avaya Communication Manager Release 2.0. This version also supports the addition of the 4610SW and 4620SW IP Telephones, and the 4690 IP Conference Telephone to the 4600 Series IP Telephone product line.

Issue 2.1 This version of this document was revised and issued in July, 2004. This version

supports through Avaya introduces the 4601 IP Telephone.

Issue 2.2 This version of this document was revised and issued in April, 2005. This version

supports through Avaya Communication Manager Release 2.2. This version also introduces the 4621SW, 4622SW, and 4625SW IP Telephones.

Issue 2.2.1 This is the current version of this document, revised and issued in August, 2005.

This version introduces the SIP IP telephones.

Communication Manager Release 2.1. This version also

What’s New in This Release

This version introduces the SIP IP telephones.

Issue 2.2.1 August 2005 7

Introduction

Terms Used in This Guide

802.1Q

802.1D

ARP Address Resolution Protocol, used to verify that the IP address provided by the

CLAN Control LAN, type of TN799 circuit pack.

DHCP Dynamic Host Configuration Protocol, an IETF protocol used to automate IP

DiffServ Differentiated Services, an IP-based QoS mechanism.

IETF Internet Engineering Task Force, the organization that produces standards for

LAN Local Area Network.

MAC Media Access Control, ID of an endpoint.

QoS Quality of Service, used to refer to several mechanisms intended to improve audio

RRQ Read Request packet. A message sent from the 4600 Series IP Telephone to the

SES SIP Enablement Services. Supports the deployment of duplicated servers with

SIP Session Initiation Protocol.

802.1Q defines a layer 2 frame structure that supports VLAN identification and a QoS mechanism usually referred to as 802.1D.

DHCP server is not in use by another IP telephone.

address allocation and management.

communications on the internet.

quality over packet-based networks.

TFTP server, requesting to download the upgrade script and the application file.

synchronized databases.

TCP/IP Transmission Control Protocol/Internet Protocol, a network-layer protocol used on

LANs and internets.

TFTP Trivial File Transfer Protocol, used to provide downloading of upgrade scripts and

application files to the IP telephones.

UDP User Datagram Protocol, a connectionless transport-layer protocol.

VLAN Virtual LAN.

8 4600 Series IP Telephone Release 2.2.1 Installation Guide

Conventions Used in This Guide

This guide uses the following textual, symbolic, and typographic conventions to help you interpret information.

Symbolic Conventions

Note:

Note: This symbol precedes additional information about a topic. This information is not

required to run your system.

CAUTION:

CAUTION: This symbol emphasizes possible harm to software, possible loss of data, or

possible service interruptions.

Conventions Used in This Guide

Typographic Conventions

This guide uses the following typographic conventions:

command Words printed in this type are commands that you enter into your

system.

Message Words printed in this type are system messages.

device Words printed in this type indicate parameters associated with a

command for which you must substitute the appropriate value. For example, when entering the mount command, device must be replaced with the name of the drive that contains the installation disk.

Administrative Words printed in bold type are menu or screen titles and labels.

Bold type words can also be items on menus or screens that you should select or enter to perform a task, i.e., fields, buttons, or icons. Bold text is also used for general emphasis.

italics Italic type indicates a document that contains additional

information about a topic.

Issue 2.2.1 August 2005 9

Introduction

Online Documentation

The online documentation for the 4600 Series IP Telephones is located at the following URL:

http://www.avaya.com/support

Customer Support

For 4600 Series IP Telephones’ support, call the Avaya support number provided to you by your Avaya representative or Avaya reseller.

Information about Avaya products can be obtained at the following URL:

Customer Support

http://www.avaya.com/support

Issue 2.2.1 August 2005 13

Introduction

14 4600 Series IP Telephone Release 2.2.1 Installation Guide

Chapter 2: 4600 Series IP Telephone Installation

Introduction

The 4600 Series IP Telephone product line uses Internet Protocol (IP) technology with Ethernet interfaces. The IP telephones supplement the existing DEFINITY platform.

The 4600 Series IP Telephones support DHCP and TFTP over IPv4/UDP which enhance the administration and servicing of the phones. These phones use DHCP to obtain dynamic IP addresses and TFTP or HTTP to download new software versions for the phones.

Most 4600 Series IP Telephones provide the ability to have one IP connection on the desktop for both a telephone set and a PC. The 4606, 4612, 4624, and 4630 IP Telephones provide a repeater. The 4602SW, 4610SW, 4620, 4620SW, 4621SW, 4622SW, 4625SW and 4630SW IP Telephones, and the 30A switched hub, provide an Ethernet switch. The 4601 and 4602 IP Telephones, and the 4690 IP Conference Telephone, have neither a repeater nor a switch, and cannot share a port with a PC.

For information on Voice over IP, see the 4600 Series IP Telephone LAN Administrator Guide.

In compliance with Australian law, the following information is provided:

This equipment shall be installed and maintained by trained service personnel. All the input/ output ports are classified as Safety Extra Low Voltage (SELV, in the meaning of IEC

60950). To maintain safety compliance when connecting the equipment electrically to other equipment, the interconnecting circuits shall be selected to provide continued conformance of clause 2.3 for SELV circuits (generally, double/reinforced insulation to 240Vac rms to any primary/mains circuitry and 120Vac rms to any telecommunications network circuitry). To ensure that these conditions are adhered to, interconnect the equipment only with the already approved/certified equipment.

/MultiVantage™ IP Solutions

Issue 2.2.1 August 2005 15

4600 Series IP Telephone Installation

IP Telephone Models

There are fifteen telephone set models defined in the 4600 Series IP Telephone family:

● 4601 IP

Telephone

● 4602 IP

Telephone

● 4602SW IP

Telephone

● 4606 IP

Telephone

● 4610SW IP

Telephone

● 4612 IP

Telephone

● 4620 IP

Telephone

● 4620SW IP

Telephone

● 4621SW IP

Telephone

● 4622SW IP

Telephone

● 4624 IP

Telephone

● 4625SW IP

Telephone

● 4630 IP

Telephone

● 4630SW IP

Telephone

● 4690 IP

Conference Telephone

Telephone models containing the SW designation have the same appearance, user interface, and functionality as their non-SW counterparts, with one exception. The phones have an internal Ethernet switch that allows the telephone and a PC to share the same LAN connection, if appropriate. Thus, SW models do not need, or work with, the 30A switched hub interface. The exception to this exception is the 4620—both the 4620 and 4620SW contain an Ethernet switch.

Additionally, the 4630SW IP Telephone differs from the 4630 IP Telephone in two distinct ways. The 4630SW can be LAN-powered and is FCC and CISPR Class B. The 4630 is a Class A device that does not support LAN powering.

This document describes the installation of these phones. For details about using the features provided by the phones, see the user documentation for each phone. For information about desk or wall mounting any of the 4600 IP Telephone Series, see the instructions boxed with the phone. Wall or desk mount instructions are also available on the Avaya support Web site.

Software

As shipped from the factory, the 4600 Series IP Telephones may not contain sufficient software for registration and operation. When the phone is first plugged in, a software download from a TFTP or HTTP server is initiated. The software download gives the phone the functionality of an Avaya IP Telephone.

For downloads of software upgrades, the Avaya Media Server provides the capability for a remote restart of the IP telephone. As a consequence of restarting, the phone automatically restarts reboot procedures which result in a download if new software is available.

16 4600 Series IP Telephone Release 2.2.1 Installation Guide

Pre-Installation Checklist

Before plugging in the 4600 Series IP Telephone, verify that all the following requirements are met. Failure to do so prevents the telephone from working and can have a negative impact on the network. Print copies of this checklist for each server and IP telephone.

Requirements to Verify about the Network

1. This first checklist item applies only to H.323 telephones. The Avaya Media Server

is administered for IP telephones and has software for Release 8.4 or later. Avaya Communication Manager Release 1.1 supports the 4602 and 4620/4620SW IP Telephones. The recommended configuration is the latest PBX software and the latest IP telephone firmware. In the event you are installing at a site without the latest PBX software, follow these recommendations:

Pre-Installation Checklist

Media Server Release

Avaya Communication Manager 1.3+

Avaya Communication Manager 1.1, Avaya Communication Manager 1.2

R10, Avaya Communication Manager 1.1, Avaya Communication Manager 1.2

R10 4606, 4612,

R9.5 4606, 4612,

Avaya IP Telephone

All telephones

All telephones except 4630

4630 R1.74 Upgrade to Avaya

4624

IP Telephone Release Notes

R1.8+ Use the latest release.

Communication Manager Release 1.3 or later before installing R1.8 on 4630 Telephones.

R1.8+ The 4602 and 4620 are not

supported.

R1.8+ The 4620, 4602, and 4630

are not supported. R1.5 is the minimum 4600 IP Telephone vintage.

R9 4612, 4624 R1.1 R1.1 is the only supported

4600 IP Telephone vintage.

R8.4 4612, 4624 R1.0 R1.0 is the only supported

4600 IP Telephone vintage.

Issue 2.2.1 August 2005 17

4600 Series IP Telephone Installation

CAUTION:

CAUTION: Using IP telephones on R8.4 or R9 requires extreme caution. You would be

downgrading the telephones to these very old releases. Downgrading any Avaya IP Telephone other than the 4612 or 4624 to these old releases has not been tested and might damage the telephone. See Downgrading Avaya IP

Telephones (H.323 Only) on page 32 for instructions on how to downgrade the

software for Avaya IP Telephones.

Note:

Note: The 4621SW and 4625SW can be aliased as a 4620 on any call server that

supports the 4620. In addition, Avaya Communication Manager Release 2.2 provides limited native support for the 4621SW and 4625SW. See the Avaya Communication Manager Release 2.2 administration documentation for more details.

Release 1.8 software changes the way the 4630 and 4630SW obtain administered Feature button labels from the Media Server. Therefore, you must have Avaya Communication Manager Release 1.2 for 4630 IP Telephone Release 1.8 to work properly.

Requirements to Verify about the Network (continued)

2. The following two circuit packs are installed on the switch:

● TN2302 IP Media Processor circuit pack

● TN799B, C, or D Control-LAN (CLAN) circuit pack

Note: This checklist item applies only to H.323 telephones.

3. The Avaya Media Server is configured correctly, as described in the documentation

listed in Related Documents

on page 10.

Note: This checklist item applies only to H.323 telephones.

4. The DHCP server and application are administered as described in the 4600 Series

IP Telephone LAN Administrator Guide.

5. The TFTP or HTTP server and application are administered as described in the 4600 Series IP Telephone LAN Administrator Guide.

6. The upgrade script and application files from the Avaya Support Web site are loaded correctly on the TFTP server.

7. If applicable, the LDAP and DNS servers are administered as described in the 4600 Series IP Telephone LAN Administrator Guide. This is a consideration only for

4610SW/4620/4620SW/4621SW/4622SW/4625SW and 4630/4630SW installations.

8. If applicable, the Voice Mail and/or Web Messaging servers are administered as described in the 4600 Series IP Telephone LAN Administrator Guide. This is a consideration only for 4630/4630SW installations.

9. If applicable, the WML server is administered as described in the 4600 Series IP Telephone LAN Administrator Guide. This is a consideration only for 4610SW and

4620/4620SW/4621SW/4622SW/4625SW installations.

Note:

Note: Any or all of the servers mentioned in items 4.-9. can be co-resident on the same

hardware.

18 4600 Series IP Telephone Release 2.2.1 Installation Guide

Pre-Installation Checklist

Requirements to Verify for Each IP Telephone

10a. You have an extension number and an Avaya Communication Manager security

code (password) for each IP telephone. Note: This checklist item applies only to H.323 telephones. However, to allow an H.323 phone user to sign on to a SIP phone, you must also establish that person’s User ID and Password on the SIP Enablement Services (SES) server.

10b. You have an OPTIM extension number and an Avaya Communication Manager

security code (password) for each SIP telephone. You have configured SIP Enablement Services for each SIP telephone. Note: This checklist item applies only to SIP telephones. However, to allow a SIP phone user to sign on to an H.323 phone, you must also establish that person’s User ID and Password on Avaya Communication Manager.

11. A Category 5e LAN jack is available at each phone site.

12. Electrical power is provided to each telephone by a Telephone Power Module (DC

power jack) (must be ordered separately). If the LAN will supply IEEE-standard power to the 4601/4602/4602SW/4606/4610SW/4612/4620/4620SW/4621SW/ 4622SW/4624/4625SW/4630SW, no power module is required.

Note:

Note: The 4630 IP Telephone does not support IEEE-standard power, and therefore

requires the Power Module.

The 4690 IP Conference Telephone is powered with a special LAN/power cable with a power interface module included with this phone.

13. 1 Category 5e modular line cord is available for the connection between the IP telephone and the PC.

14. Verify that the 4600 Series IP Telephone package includes the following components:

● 1 telephone set

● 1 telephone handset, except the 4622SW and 4690 IP Conference

Telephones

● 1 H4DU 9-foot long (when extended) 4-conductor coiled handset cord,

plugged into the telephone and the handset, except the 4690 IP Conference Telephone

● 1 Category 5 modular line cord for the connection from the IP telephone to the

Ethernet wall jack

● 4600 Series IP Telephone Safety Instructions (555-233-779)

● Power Brick for 4630 IP Telephones only

● Stylus for 4630/4630SW IP Telephones only

● Power Interface Module for the 4690 IP Conference Telephone only

15. IP telephones ship from the factory with H.323 software. Existing installations might also have many IP telephones running H.323 software. For instructions on how to convert between H.323 and SIP software, see Converting Software on Avaya 4600

Series IP Telephones on page 33.

Issue 2.2.1 August 2005 19

4600 Series IP Telephone Installation

Optional Items for Some IP Telephones

16. If applicable to your current installation, verify that the following equipment/

information is present:

● 30A Switched Hub (applicable to the 4612/4624/4630 only)

● Stand Instructions, packaged with certain IP telephones

Assembling the 4600 Series IP Telephone

CAUTION:

CAUTION: Be careful to use the correct jack when plugging in the telephone. The jacks are

located on the back of the telephone housing and are flanked by icons to represent their correct use.

Powering the 4600 IP Telephone

There are two options for powering the 4601/4602/4602SW/4606/4610SW/4612/4620/4620SW/ 4621SW/4622SW/4624/4625SW/4630SW IP Telephones, and only one way to power the 4630 IP Telephone. All 4600 Series IP Telephones can be locally powered with a Telephone Power Module (DC power jack), available separately. In addition, the 4601/4602/4602SW/4606/ 4610SW/4612/4620/4620SW/4621SW/4622SW/4624/4625SW/4630SW IP Telephones support IEEE 802.3af-standard LAN-based power. Before installing a 4601/4602/4602SW/4606/ 4610SW/4612/4620/4620SW/4621SW/4622SW/4624/4625SW/4630SW IP Telephone, verify with the LAN administrator whether the LAN supports IEEE 802.3af, and if so, whether the telephone should be powered locally or by means of the LAN.

The 4690 IP Conference Telephone is powered using a power interface module placed between the LAN and the telephone on the Category 5 network cable.

Note:

Note: If your installation includes a 30A Switched Hub, follow the installation

instructions included in the Switched Hub box.

The last step in assembling the 4600 Series IP Telephone must be applying power. Apply power either by plugging the power cord into the power source (local powering) or plugging the modular line cord into the Ethernet wall jack (IEEE powering).

CAUTION:

CAUTION: Failure to connect the proper cables with the proper jacks might result in an

outage in part of your network.

20 4600 Series IP Telephone Release 2.2.1 Installation Guide

Assembling the 4600 Series IP Telephone

Figure 1 through Figure 6 provide illustrations to connect cords to jacks on 4600 IP Series

Telephones. See the chart below to determine the applicable illustration. Use the illustrations and associated procedures as appropriate for telephone assembly.

Telephone Model: See:

4601 4602/4602SW 4606 4612 4624

4620/4620SW

Figure 1 Figure 1 Figure 1 Figure 1 Figure 1

Figure 2 or Figure 3

4621SW 4622SW 4625SW

4630/4630SW Figure 4

4610SW Figure 5

4690 Figure 6

Issue 2.2.1 August 2005 21

4600 Series IP Telephone Installation

Figure 1: Connection Jacks on a 4601/4602/4602SW/4606/4612/4624 IP Telephone

See Note

optional

facultatif optionale

22 4600 Series IP Telephone Release 2.2.1 Installation Guide

(DSS 4624)

Assembling the 4600 Series IP Telephone

1. Plug one end of the H4DU 4-conductor coiled handset cord into the telephone and the other end into the handset.

2. Plug one end of the first Category 5 modular line cord into the Ethernet jack of the PC and the other end into the secondary Ethernet jack on the 4600 Series IP Telephone, if appropriate.

Note:

Note: The 4602SW has PC and LAN jacks reversed from this picture. Ensure that you

make the right connections to the right equipment, as noted by the icons on the telephone jacks.

3. Plug one end of the second Category 5 modular line cord into the Ethernet jack on the 4600 Series IP Telephone. Plug the other end of this cord into the Ethernet wall jack. If the telephone is to be IEEE-powered, you are finished. Do not proceed to Step 4.

4. If the telephone is to be powered locally in the United States and Canada, plug the power cord into the 4600 Series IP Telephone, and the power cord plug into the wall socket.

If the telephone is to be powered locally outside the United States and Canada, connect the 1151 power brick to the power cable. Connect the other end of the power cable to the 4600 Series IP Telephone, and the plug to the wall socket.

Issue 2.2.1 August 2005 23

4600 Series IP Telephone Installation

Figure 2: Connection Jacks on a 4620/4620SW/4621SW/4622SW/4625SW IP Telephone Option A

1151B

optional

facultatif optionale opcional

24 4600 Series IP Telephone Release 2.2.1 Installation Guide

Note:

Note: The 4622SW does not have a

handset, but instead can support a second headset.

Assembling the 4600 Series IP Telephone

Figure 3: Connection Jacks on a 4620/4620SW/4621SW/4622SW/4625SW IP Telephone Option B

Note:

optional

facultatif optionale o

cional

Note: The 4622SW does not have a

handset, but instead can support a second headset.

Issue 2.2.1 August 2005 25

4600 Series IP Telephone Installation

Figure 4: Connection Jacks on a 4630/4630SW IP Telephone

optional

facultatif optionale opcional

26 4600 Series IP Telephone Release 2.2.1 Installation Guide

Assembling the 4600 Series IP Telephone

Figure 5: Connection Jacks on a 4610SW IP Telephone

Issue 2.2.1 August 2005 27

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