Avaya 4690IP User Manual

4690 IP Conference Telephone

Release 2.3
User’s Guide

555-233-787

Issue 3

October 2007

© 2007 Avaya Inc.
All Rights Reserved.

Notice

While reasonable efforts were made to ensure that the inform ation in this
document was complete and accurate at the time of printing, Avaya Inc. can
assume no liability for any errors. Changes and corrections to the information
in this document may be incorporated in future releases.

For full support information, please see the complete document,
Avaya Support Notices for Hardware Documentation, document number
03-600759.

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Contents

About This Guide

■ Overview 5

■ Intended Audience 5

■ Issue Date 6

■ How to Use This Document 6

■ Document Organization 6

■ Conventions Used 7

Symbolic Conventions 7
Typographic Conventions 7

■ Related Documents 7

1 Introducing Your Avaya 4690 IP Conference Telephone

■ Introduction 9

■ The Avaya 4690 IP Conference Telephone 10

■ Extension Microphones 11

2 Using Your Avaya 4690 IP Conference Telephone

■ Introduction 13

■ General Notes on Use of the 4690 IP Conference Telephone 13

■ Making Calls 14

■ Receiving Calls 14

■ Ending Calls 14

■ Call Handling Features 14

Conference 14

Hold 15

Mute 15

Transfer 15

Drop 15
Selecting Call Appearances 16

■ Changing the Volume 16

■ Server Administered Features 16

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Contents

3 Avaya 4690 IP Conference Telephone Options

■ Introduction 17

■ Accessing the Main Menu 17

■ Personal Ringing Options 18

■ Contrast Control 18

■ System Information 18

4 Telephone Management and Troubleshooting

■ Introduction 19

■ Interpreting Ringer Tones 19

■ Basic Troubleshooting Chart 21

■ Resetting and Power Cycling the IP Conference Telephone 23

Index 25

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About This Guide

Overview

This guide covers how to use your Avaya 4690 IP Conference Telephone. The
4690 IP Conference Telephone is simple to use while offering the latest advances
in telephony systems. Internet Protocol (IP) telephones obtain their operational
characteristics from your central telephone server rather than residing in the
telephone unit itself. Updates and new features are downloaded to your telephone
without intervention or the need for phone replacement.

This guide contains four chapters, geared to how you actually use the phone. It
covers the buttons and features on the telephone, making, receiving and handling
calls, and troubleshooting you can perform if your 4690 IP Conference Telephone
is not operating properly.

Intended Audience

This document is intended for IP conference telephone users who use a 4690 IP
Conference Telephone in the conference room. It is not intended to be a technical
reference guide for System Administrators or phone technicians.

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Issue Date

This is the third issue of this user guide, which supports software releases 2.3
and prior.

How to Use This Document

This Guide is organized to help you find topics in a logical manner. Read it from
start to finish to get a thorough understanding of how to use your 4690 IP
Conference Telephone, or review the Table of Contents to locate information
specific to a task or function you want to perform.

Document Organization

This guide contains the following chapters:

Chapter 1, Introducing Your Avaya
4690 IP Conference Telephone

Chapter 2, Using Your Avaya 4690
IP Conference Telephone

Chapter 3, Avaya 4690 IP
Conference Telephone Options

Chapter 4, Telephone Management
and Troubleshooting

Describes each button and feature on
the face of the conference telephone.

Describes all call-related information,
such as initiating calls, conferencing,
and transferring calls.

Describes how to set or view the
telephone options.

Describes testing your telephone's
basic operation and provides basic
troubleshooting actions if you encounter
errors or experience problems.

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Conventions Used

This guide uses the following textual, symbolic, and typographic conventions to
help you interpret information.

Symbolic Conventions

These symbols, or precede additional information
about a topic.

Typographic Conventions

This guide uses the following typographic conventions:

Document Blue underlined type indicates a section or sub-section in this

“Document” Italic type enclosed in quotes indicates a reference to an

italics Italic type indicates the result of an action you take or a system

Conference In step by step procedures, words shown in bold represent a

Related Documents

This guide and other related documentation is available online at the following
URL: http://www.avaya.com/support

NOTE:

document containing additional information about a topic.

external document or a specific chapter/section of an external
document.

response in step by step procedures.

single telephone button that should be pressed/selected.

NOTES:

.

For information related to installing an IP Telephone, see the “4600 Series IP
Telephone Installation Guide” (Document Number 555-233-128).

For information related to maintaining an IP Telephone System on a Local Area
Network, see the “4600 Series IP Telephone LAN Administrator's Guide”
(Document number 555-233-507).

Standard telephone features are described in Chapter 21, “Telephony” of the
Overview for Avaya Communication Manager (Document Number 03-300468).

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8 Issue 3 October 2007