Avaya 4690 User's Guide

4690 IP Conference Telephone

Release 2.0 User’s Guide

555-233-787

Issue 2.0

February 2006

Notice

While reasonable efforts were made to ensure that the infor mation in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.

For full support information, please see the complete document, Avaya Support Notices for Hardware Documentation, document number 03-600759.

To locate this document on our Web site, simply go to

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About This Guide

■ Overview 5

■ Intended Audience 5

■ Issue Date 6

■ How to Use This Document 6

■ Document Organization 6

■ Conventions Used 7

Symbolic Conventions 7 Typographic Conventions 7

■ Related Documents 7

1 Introducing Your Avaya 4690 IP Conference Telephone

■ Introduction 9

■ The Avaya 4690 IP Conference Telephone 9

■ Extension Microphones 11

2 Using Your Avaya 4690 IP Conference Telephone

■ Introduction 13

■ General Notes on Use of the 4690 IP Conference Telephone 13

■ Making Calls 14

■ Receiving Calls 14

■ Ending Calls 14

■ Call Handling Features 14

Conference 14

Hold 15

Mute 15

Transfer 15

Drop 15 Selecting Call Appearances 16

■ Changing the Volume 16

■ Server Administered Features 16

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Contents

3 Avaya 4690 IP Conference Telephone Options

■ Introduction 17

■ Accessing the Main Menu 17

■ Personal Ringing Options 18

■ Contrast Control 18

■ System Information 18

4 Telephone Management and Troubleshooting

■ Introduction 19

■ Interpreting Ringer Tones 19

■ Basic Troubleshooting Chart 21

■ Resetting and Power Cycling the IP Conference Telephone 23

Index 25

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About This Guide

Overview

This guide covers how to use your Avaya 4690 IP Conference Telephone. The 4690 IP Conference Telephone is simple to use while offering the latest advances in telephony systems. Internet Protocol (IP) telephones obtain their operational characteristics from your central telephone server rather than residing in the telephone unit itself. Updates and new features are downloaded to your telephone without intervention or the need for phone replacement.

This guide contains four chapters, geared to how you actually use the phone. It covers the buttons and features on the telephone, making, receiving and handling calls, and troubleshooting you can perform if your 4690 IP Conference Telephone is not operating properly.

Intended Audience

This document is intended for IP conference telephone users who use a 4690 IP Conference Telephone in the conference room. It is not intended to be a technical reference guide for System Administrators or phone technicians.

Issue 2.0 February 2006 5

Issue Date

This is the second issue of this user guide, which supports software releases 2.0 and prior.

How to Use This Document

This Guide is organized to help you find topics in a logical manner. Read it from start to finish to get a thorough understanding of how to use your 4690 IP Conference Telephone, or review the Table of Contents to locate information specific to a task or function you want to perform.

Document Organization

This guide contains the following chapters:

Chapter 1, Introducing Your Avaya 4690 IP Conference Telephone

Chapter 2, Using Your Avaya 4690 IP Conference Telephone

Chapter 3, Avaya 4690 IP Conference Telephone Options

Chapter 4, Telephone Management and Troubleshooting

Describes each button and feature on the face of the conference telephone.

Describes all call-related information, such as initiating calls, conferencing, and transferring calls.

Describes how to set or view the telephone options.

Describes testing your telephone's basic operation and provides basic troubleshooting actions if you encounter errors or experience problems.

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Conventions Used

This guide uses the following textual, symbolic, and typographic conventions to help you interpret information.

Symbolic Conventions

These symbols, or precede additional information about a topic.

Typographic Conventions

This guide uses the following typographic conventions:

Document Blue underlined type indicates a section or sub-section in this

“Document” Italic type enclosed in quotes indicates a reference to an

italics Italic type indicates the result of an action you take or a system

Conference In step by step procedures, words shown in bold represent a