Avaya 2007 IP User Guide

Avaya 2007 IP Deskphone User Guide

Avaya Communication Server 1000

Document Status: Standard Document Version: 07.01 Part Code: NN43118-100

Date: March 2013

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Preventing Toll Fraud

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Revision history

March 2013

Standard 07.01. This document is up-issued to support Avaya Communication Server 1000 Release 7.6.

May 2011

Stan dard 06.03. This docum ent is up-issued to reflect chang es in global power supply information.

March 2011

Stan dard 06.02. This docum ent is up-issued to reflect chang es in the procedures for cancelling Call Forward.

October 2010

Standard 06.01. This document is up-issued to support UNIStim

5.0 and Avaya Communication Server 1000 Release 7.5.

Revision history

June 2010

Stan dard 05.02. This docum ent is up-issued to reflect chang es in technical content for Call Log Options.

June 2010

Standard 05.01. This document is up-issued to support Avaya Communication Server 1000 Release 7.0.

October 2009

Standard 04.01. Because of the similarity between UNIStim 4.0 features for Communication Server 1000 Release 6.0 and Release 5.5, UNIStim 4.0 Release 6.0 documentation is also used for Release 5.5.

Revision history

May 2009

Standard 03.01. This document is up-issued to support Communication Server 1000 Release 6.0.

January 2009

Standard 02.04. This document is up-issued to update technical content in the chapter Connecting the components.

April 2008

Standard 02.03. This document is up-issued to support Communication Server 1000 Release 5.5 for UNIStim 3.0.

May 2007

Standard 01.03. This document is issued to support Communication Server 1000 Release 5.0. This document contains information previously contained in the following legacy document, now retired: IP Phone 2007 User Guide (NN10300-

017).

About the Avaya 2007 IP Deskphone . . . . . . . . . . . . . . . . . 12

Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

IP Deskphone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

IP Deskphone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Application area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Tools and Navigation area . . . . . . . . . . . . . . . . . . . . . . . . 18

Touch panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Calibrating the touch panel . . . . . . . . . . . . . . . . . . . . . . . 20

Using the stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Cleaning the phone screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

License Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Call features and Flexible Feature Codes . . . . . . . . . . . . . . . 21

Audio and text message broadcast . . . . . . . . . . . . . . . . . . . . 22

Contents

Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using encrypted calling . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Managing your Station Control Password (SCPW) . . . . . 23

Connecting the components . . . . . . . . . . . . . . . . . . . . . . . . 26

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Connecting the components of the phone . . . . . . . . . . . . . . . 26

Entering and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Entering text using the phone dialpad . . . . . . . . . . . . . . . . . . 31

Editing text using the soft keys . . . . . . . . . . . . . . . . . . . . . . . . 32

Entering text using the pop-up keyboard . . . . . . . . . . . . . . . . 32

Entering text using the USB keyboard . . . . . . . . . . . . . . . . . . 33

Configuring IP Deskphone Local Options . . . . . . . . . . . . . 34

Using Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 34

Contents

Using the Local Diagnostics menu . . . . . . . . . . . . . . . . . . . . . 34

Using the Touch Panel Setup tool . . . . . . . . . . . . . . . . . . . . . 35

Adjusting Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Configuring services on the Avaya 2007 IP Deskphone . . 44

Using the Telephone Options menu . . . . . . . . . . . . . . . . . . . . 44

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Adjusting the display screen contrast . . . . . . . . . . . . . . . . . . . 50

Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Tools menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Configuring Live Dialpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Selecting Date and Time format . . . . . . . . . . . . . . . . . . . . . . . 52

Accessing display diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 54

Choosing a Local DialPad Tone . . . . . . . . . . . . . . . . . . . . . . . 54

Viewing phone information . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Configuring call log options . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Configuring the Callers List log . . . . . . . . . . . . . . . . . . . . 56

Configuring New Call indication . . . . . . . . . . . . . . . . . . . . 58

Configuring Preferred Name Match . . . . . . . . . . . . . . . . . 59

Configuring Area Code Setup . . . . . . . . . . . . . . . . . . . . . 60

Choosing a Ring type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Enabling or disabling Call Timer . . . . . . . . . . . . . . . . . . . . . . . 64

Enabling On-hook Default Path . . . . . . . . . . . . . . . . . . . . . . . 64

Changing feature key labels . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Configuring Name Display format . . . . . . . . . . . . . . . . . . . . . . 68

Configuring Caller ID display order . . . . . . . . . . . . . . . . . . . . . 69

Contents

Configuring Normal mode indication . . . . . . . . . . . . . . . . . . . 70

Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Using Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Using On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Using Handsfree dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Using Live Dialpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Using the Directory applications . . . . . . . . . . . . . . . . . . . . . . . 74

Making a call using the Corporate Directory . . . . . . . . . . 75

Making a call using the Personal Directory . . . . . . . . . . . 76

Making a call using the Callers List . . . . . . . . . . . . . . . . . 76

Making a call using the Redial List . . . . . . . . . . . . . . . . . . 77

Using Predial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Using Autodial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Using Ring Again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Using Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Using Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Using System Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Using Hot Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Using Intercom calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Using Timed Reminder Recall . . . . . . . . . . . . . . . . . . . . . . . . 88

Using Attendant Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Using Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Recording a Calling Party Number . . . . . . . . . . . . . . . . . . . . . 92

Displaying incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Contents

Tracing a malicious call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Using Automatic Answerback . . . . . . . . . . . . . . . . . . . . . . . . . 95

Using Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

While away from your desk . . . . . . . . . . . . . . . . . . . . . . . . . 99

Using Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Using Internal Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . 101

Using Remote Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . 102

Securing your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Talking with more than one person . . . . . . . . . . . . . . . . . 106

Using the Call Join feature . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using the Conferee Selectable Display . . . . . . . . . . . . . . . . 108

Using Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Working without interruption . . . . . . . . . . . . . . . . . . . . . . 112

Using Make Set Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Call Deflect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Additional call features . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Using Autodial Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Using the Buzz signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Using Call Page Connect to make an announcement . . . . . 115

Using Centrex/Exchange Line Switchhook Flash . . . . . . . . . 116

Charging a call or charging a forced call . . . . . . . . . . . . . . . 116

Using Enhanced Override . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Using Forced Camp-on feature . . . . . . . . . . . . . . . . . . . . . . 120

Contents

Overriding a busy signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Using Privacy Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Using Radio Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Using Voice Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Using voice mail soft keys . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Additional phone features . . . . . . . . . . . . . . . . . . . . . . . . . 128

Using the Personal Directory . . . . . . . . . . . . . . . . . . . . . . . . 128

Using the Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Using the Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Using Virtual Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Logging in to Virtual Office . . . . . . . . . . . . . . . . . . . . . . . 135

Using Virtual Office on your office phone . . . . . . . . . . . . 137

Logging out of Virtual Office . . . . . . . . . . . . . . . . . . . . . . 138

Automatic log out from Virtual Office . . . . . . . . . . . . . . . 138

Emergency calls on your Remote IP Deskphone . . . . . . 138

Troubleshooting Virtual Office . . . . . . . . . . . . . . . . . . . . 139

Using Media Gateway 1000B . . . . . . . . . . . . . . . . . . . . . . . . 142

Using Test Local Mode . . . . . . . . . . . . . . . . . . . . . . . . . 142

Resuming Normal Mode . . . . . . . . . . . . . . . . . . . . . . . . 143

Troubleshooting MG 1000B . . . . . . . . . . . . . . . . . . . . . . 143

Hospitality features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Setting Automatic Wake-Up . . . . . . . . . . . . . . . . . . . . . . . . . 145

Activating Message Registration . . . . . . . . . . . . . . . . . . . . . 147

Using Maid Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Displaying Room Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

External Server Applications . . . . . . . . . . . . . . . . . . . . . . . 152

Record on Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Using SAVE key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Contents

Flexible Feature Codes (FFC) . . . . . . . . . . . . . . . . . . . . . . 155

Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Feature operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Icon Legend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Services and telephone options menu . . . . . . . . . . . . . . . . . 157

Tools/Navigation soft keys . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Regulatory and safety information . . . . . . . . . . . . . . . . . . 160

Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

DenAn regulatory notice for Japan . . . . . . . . . . . . . . . . . . . . 162

Third party terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Third Party Terms for UNIStim sw releases

4.1 thru 5.0 (Jan 2010 - Nov 2010) . . . . . . . . . . . . . . . . . . . . 164

GNU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

OpenSSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Zlib . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Curl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Libpng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Kern_random . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

ConvertUTF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Wchar functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Libjpeg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

About the Avaya 2007 IP Deskphone

The Avaya 2007 IP Deskphone brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) thro ug h an Ethe r ne t connection.

The Avaya 2007 IP Deskphone provides all the functionality of the IP Phone 2004, using a graphical user interface (GUI). In addition, advanced text and graphic-based Web-centric applications are supported.

The Avaya 2007 IP Deskphone does not support the IP Deskphone Key Expansion Module (KEM).

Note: Some features are not available on all phones. Consult your system administrator to verify which features are available for your use.

Basic features

The Avaya 2007 IP Deskphone supports the following features:

• large, color touch-panel display screen

• high quality speaker phone

• 12 programmable feature soft keys: six programmable line (DN)/ feature keys and six lines/features accessed by pressing the Shift key

• four context-sensitive soft keys

• volume control bar for adjusting ringer, speaker, handset, and headset volume

• five call processing fixed keys: —Hold — Goodbye — Handsfree —Mute

About the Avaya 2007 IP Deskphone

— Headset

• shared LAN access with a PC

• automatic network configuration

• hearing-aid compatibility

• Web-based applications support

• remote firmware download

• USB port to support a keyboard or mouse.

• supports the ability to deliver text messages to the display and audio messages to the speaker (see “Audio and text messag e broadcast”

on page 22)

The Avaya 2007 IP Deskphone does not support wideband audio or the WML Browser.

IP Deskphone controls

Figure 1 shows the Avaya 2007 IP Deskphone controls.

Figure 1: Avaya 2007 IP Deskphone

About the Avaya 2007 IP Deskphone

Use the Volume control bar to adjust the volume of the ringer, handset, headset, speaker, and the Handsfree feature. Press the right side of the rocker bar to increase volume and press the left side to decrease volume.

Use the Goodbye key to terminate an active call.

Press the Hold key to put an active call on hold. Tap the flashing line (DN) soft key to return to the caller on hold.

Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen. The key rocks for up, down, left, and right movements.

Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset.

Press the Handsfree key to activate handsfree. The speaker LED indicator lights to indicate when handsfree is active.

About the Avaya 2007 IP Deskphone

Your Mute key functionality is enabled or disabled by your system administrator. Contact your system administrator to determine if your Mute key is enabled.

If your Mute key is enabled, press the Mute key to listen to the receiving party without transmitting your voice. Press the Mute key again to return to two-way conversation.

Note: If your Mute key is not enabled, pressing the Mute key places the call on hold. Press the Mute key again to restore the active call or press the line key to restore the active call. You cannot retrieve this call from hold by pressing the Hold key.

The Mute key applies to handsfree, handset, and headset microphones.

The Mute LED indicator, located on the Mute key, flashes to indicate that the microphone is muted.

When a message is waiting, or there is an incoming call, the red Message Waiting/Incoming Call Indicator LED at the

top center of the IP Deskphone flashes. The flash cadence for each alert is different.

Note: You may also hear an audio Message Waiting Indicator (stutter or beeping dial tone) when you go off-hook.

About the Avaya 2007 IP Deskphone

The two keys on either side of the navigation key are context-sensitive soft keys, with labels appearing on the display screen.

IP Deskphone display

The Avaya 2007 IP Deskphone provides a large, color touch-panel display that supports color XML/HTML content through an external application server.

The Avaya 2007 IP Deskphone LCD display screen has two areas:

• Application area

• Tools/Navigation area

Figure 2 shows an example of an idle LCD display screen.

Figure 2: Avaya 2007 IP Deskphone LCD screen

Note: The display can differ from the above exam p le.

About the Avaya 2007 IP Deskphone

To extend the life of the LCD panel, the panel goes dark (“sleeps”) after a configured period of time. For information about configuring the time before the display sleeps, see “Adjusting Display Settings” on page 36.

Application area

The Application area provides:

• line and feature soft key status

• information items such as caller number, caller name, feature prompt strings, user-entered digits, date and time information (or call timer, if provisioned in the Telephone options menu), and IP Deskphone information

• context-sensitive soft keys

• feature keys

Figure 3 shows the Application area.

Figure 3: Avaya 2007 IP Deskphone Application area details

In the feature area, the soft keys can show either text or icons. Tabl e 1 shows the soft key text and icon equivalents. The text labels are displayed by default and are changed using the Tools menu. For more information, see “To use the Button Customizing Tool” on page 41.

About the Avaya 2007 IP Deskphone

Your Avaya 2007 IP Deskphone displays different icons and text labels depending on the version of your IP Deskphone and the installed firmware, as shown in Table 1.

Table 1: Feature key text and icon displays

Avaya 2007 IP Deskphone

older version

Text display Icon display Text display Icon display

Avaya 2007 IP Deskphone

newer version

Tools and Navigation area

The Tools/Navigation area provides controls for navigating between features and selecting tools. This area is visible and functional at all times unless you tap the keyboard icon. The pop-up keyboard occupies this portion of the screen.

Figure 4 on page 19 shows the Tools/Navigation area.

About the Avaya 2007 IP Deskphone

Figure 4: Avaya 2007 IP Deskphone Tools/Navigation area

The Tools/Navigation area has five main elements presented as touchable soft keys. The icons on the soft keys are different depending on the installed IP Deskphone software.

Tap this icon to determine which external graphical applications are registered (for example, My CallPilot), and launch them

Applications

by tapping on the appropriate icon.

Tap this icon to access the Telephone screen.

Telephone

Tap this icon to go to the primary external application configured by the administrator.

Primary

Application

About the Avaya 2007 IP Deskphone

Tap this icon to access the following tools used on the Avaya 2007 IP Deskphone:

Tools

Keyboard

• Network configuration

• Local diagnostics

• Touch panel setup

• Display settings

• USB devices

• Preferences

•Lock menu

Tap this icon to display a virtual keyboard (pop-up keyboard) for text entry.

Either the pop-up or USB keyboards can be used to enter text in some of the applications. For more information, see

“Entering and editing text” on page 31.

Touch panel

You perform point-and-click operations on your Avaya 2007 IP Deskphone using the touch panel. The touch panel is used with the graphical user interface (GU I) to pre sen t so ft key s dire ct ly on the display. You can activate all Line/DN soft keys and feature soft keys by using the touch panel.

For important information about cleaning your touch-panel, see

“Cleaning the phone screen” on page 21.

Calibrating the touch panel

You calibrate the touch panel through the Tools menu, where you can fine-tune the touch panel. You are prompted to use the stylus to tap three targets. For more information, see “To use the Touch Panel Setup tool:”

on page 35.

About the Avaya 2007 IP Deskphone

Using the stylus

You operate the touch panel using a stylus or your finger. However, use of a stylus is recommended to avoid damage to the touch panel.

Cleaning the phone screen

Hold down the Goodbye key and then gently wipe the phone screen with a soft, dry cloth.

CAUTION

Do not use any liquids or powders on the phone.

Using anything other than a soft, dry cloth can contaminate phone components and cause premature failure.

License Notification

Notify your system administrator if your phone displays a message in a pop-up window about the licensing feature or evaluation period. License notification provides details to help diagnose why the features are disabled on the phone. You can press the Stop key or lift the handset to close the window. The window redisplays every 24 hours at 1:00 AM (default). The time and time frame can be configured when you provision the phone. For information about provisioning the IP Deskphones, see Avaya Communication Server 1000 IP Deskphones Fundamentals (NN43001-368).

Call features and Flexible Feature Codes

System administration is required for call features and Flexible Feature Codes (FFCs). Contact your system administrator to configure these features and codes on your phone.

The call features and FFCs must be assigned to your phone and supported by system software.

About the Avaya 2007 IP Deskphone

Audio and text message broadcast

The Avaya 2007 IP Deskphone can display special messages in the display area of your telephone, and can play special audio messages through the speaker. Your administrator broadcasts these messages, which can be used to inform you of events like company news and weather bulletins. The message can be prece ed e d by an audio aler t (a series of beeps).

The Avaya 2007 IP Deskphone supports the following special messages:

• top line: up to three lines of text. The displays of the first two lines alternate; the third line displays continuously

• audio: an audio message streams to the telephone

When an audio message starts, the Interrupt Screen displays. While the audio message plays, you can switch to your handset or headset to liste n to the message. Depending on the priority of the message, the message can barge-in during an active telephone cal l, during an incoming call alert, or when another message is playing.

You can also cancel the audio using the following methods:

• if listening on the speaker, pressing the Handsfree key

• if listening on the handset, placing the handset on hook

• if listening on the headset, pressing the Headset key

• by pressing the Cancel soft key

• by pressing any Line or Feature key

Security features

The following security features are available on your Avaya 2007 IP Deskphone:

• Using encrypted calling

• Managing your Station Control Password (SCPW)

About the Avaya 2007 IP Deskphone

Using encrypted calling

Your Avaya 2007 IP Deskphone supports secure communication using secure real-time protocol (SRTP) media encryption feature. If the feature is enabled, a security icon (q) appears on the screen when your call is encrypted. Contact your system administrator to find out if this feature is enabled on your phone.

Managing your Station Control Password (SCPW)

Your Station Control Password (SCPW) enables the following security features:

• Electronic lock to prevent others from making calls from your phone.

• Password-protected phone features (for exampl e, Personal Directory, Callers List, and Redial List).

Your initial SCPW is defined by your system administrator. For more information, contact your system administrator.

To change your SCPW

1. Tap the Services soft key.

2. Press the Up/Down keys to scroll and to highlight Password Admin.

3. Tap the Select soft key.

4. Use the dialpad to enter your password at the prompt.

5. Press the Up/Down keys to scroll and highlight New Password.

About the Avaya 2007 IP Deskphone

6. Tap the Select soft key.

7. Use the dialpad to enter the new password. Follow the instructions on the screen to confirm the new password.

8. Tap the Select soft key to accept the new password.

Note: If you are locked out of your Avaya 2007 IP Deskphone or forget your SPCW, cont act your system administrator.

To turn password protection on or off

1. Tap the Directory soft key.

2. Press the Up/Down navigation keys to scroll and to highlight Change

Protection Mode.

3. Tap the Select soft key to access the

Change Protection Mode.

4. Use the dialpad to enter your password (if Password Protection is enabled).

5. Tap the Enter soft key.

About the Avaya 2007 IP Deskphone

6. Press the Up/Down navigation keys to scroll and to highlight one of the following:

— Enable Password Protection — Disable Password Protection Note: By default the password

protection is disabled.

7. Choose one of the following: — Yes to accept the selection. — No to return to the Directory menu.

8. Tap the Done soft key.

Connecting the components

Before you begin

CAUTION Damage to Equipment

Do not plug the Avaya 2007 IP Deskphone into a regular damage to the IP Deskphon e. Consult your system administrator to ensure that you plug your IP Deskphone into a 10/100BaseT Ethernet jack.

Connecting the components of the phone

Your Avaya 1220 IP Deskphone supports AC power or Power over Ethernet (PoE) options, including IEEE 802.3af standard power.

If you are using PoE, where power is delivered over the CAT5 cable, the LAN must support PoE. If you use PoE, you do not need an AC adapter.

phone jack. This results in severe

To use local AC power, use only the Avaya-approved Global Power Supply (NTYS17xxE6) and country-specific IEC cable. The Avayaapproved AC adapter and country-specific IEC cable are ordered separately.

CAUTION

Use only the approved Avaya Global Power Supply with your Avaya 2007 IP Deskphone.

1. Attach the handset cord, with the longer straight section into the handset jack on the back of the phone, then route the straight section of the cord through the cord guide. Attach the other end of the handset cord to the handset.

2. Thread the supplied CAT5-e Ethernet cable through the bottom of the stand as shown in Figure 6 on pa ge 29 .

Connecting the components

If using the optional AC adapter, thread the cord through the bottom of the stand. If connecting your PC through the phone, unplug its Ethernet cable from the LAN and thread it through the stand. If using the optional USB mouse or keyboard, thread its cable through the stand.

3. Connect the Ethernet cable from your data network to the RJ-45 connector marked . If using the optional AC power adapter, connect to the AC jack in the bottom of the phone. If connecting a PC through the phone, connect the supplied Ethernet cable to the PC and the n to the RJ-45 connector marked . Plug in any optional USB devices as shown in Figure 6 on page 2 9 .

4. Attach the front edge of the stand by aligning the two clips on the bottom of the phone with the matching pivot points on the stand. Depress the tilt adjusting latch and push the stand firmly into the phone in the direction illustrated as shown in Figure 7 on page 29 . There should be two noticeable clicks when the stand is correctly attached. Arrange the cords so that they exit from the rear of the stand in the channels provided and do not interfere with the tilt mechanism as shown in Figure 8 on page 30 .

5. Connect the Ethernet cable to the LAN Ethernet connection. If using the AC power adapter, plug into the nearest outlet. Your system administrator should provide you with correct installation information.

Figure 5 shows connections on the Avaya 2007 IP Deskphone.

Connecting the components

Figure 5: Avaya 2007 IP Deskphone connections

The following figures show how to connect the phone components.

Connecting the components

Figure 6: Attaching the Ethernet power cable, and handset cord

Figure 7: Attaching the stands

Connecting the components

Figure 8: Arranging the cords to exit the stand

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