AudioCodes MP-404 /BRI /ST /AC /LL, MP-402 /BRI /ST /AC /LL, MP-404 /BRI /ST /AC /FB, MP-408 /BRI /ST /AC /FB, MP-408 /BRI /ST /AC /LL User Manual

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™ CPE & Digital Access Gateways
SIP MediaPack™ MP-40x
Document #: LTRT-83702 July 2007
User’s Manual
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User's Manual Contents
Version 2.2 3 July 2007
Table of Contents
1 Overview............................................................................................................15
1.1 Introduction ............................................................................................................15
1.2 Gateway Description..............................................................................................16
1.3 SIP Overview .........................................................................................................17
1.4 MediaPack Features..............................................................................................18
1.4.1 General Features.....................................................................................................18
1.4.2 SIP Features............................................................................................................18
1.4.3 Telephony Capabilities ............................................................................................20
1.4.3.1 Supplementary Services ......................................................................... 20
1.4.3.1.1 Call Hold and Retrieve ...........................................................20
1.4.3.1.2 Call Transfer...........................................................................20
1.4.3.1.3 Call Forward...........................................................................21
1.4.3.1.4 Call Waiting............................................................................21
1.4.3.2 Fax and Modem Settings ........................................................................ 21
1.4.4 Networking Capabilities...........................................................................................21
1.4.4.1 Ethernet Interface Configuration............................................................. 21
1.4.4.2 Network Address Translation (NAT) Support.......................................... 22
1.4.4.3 Multiple Routers Support......................................................................... 22
2 MediaPack Physical Description......................................................................23
2.1 Physical Description...............................................................................................23
2.1.1 Front Panel ..............................................................................................................23
2.1.1.1 Reset Button............................................................................................ 23
2.1.1.2 Front Panel LEDs.................................................................................... 24
2.1.2 Rear Panel...............................................................................................................24
3 Installing the MediaPack...................................................................................27
3.1 Unpacking..............................................................................................................27
3.2 Package Contents..................................................................................................27
3.3 Mounting the MediaPack........................................................................................28
3.3.1 Mounting the MediaPack on a Desktop...................................................................28
3.3.2 Installing the MediaPack in a 19-inch Rack.............................................................28
3.3.3 Mounting the MediaPack on a Wall.........................................................................30
3.4 Cabling the MediaPack..........................................................................................30
3.4.1 Connecting the LAN Interface .................................................................................31
3.4.2 Connecting the WAN Interface................................................................................31
3.4.3 Connecting the ISDN BRI S/T Interface..................................................................32
3.4.4 Connecting the RS-232 Serial Interface..................................................................34
3.4.5 Connecting the Lifeline Port ....................................................................................34
3.4.6 Connecting the PSTN Fallback Port........................................................................36
3.4.7 Connecting the Power Source.................................................................................37
4 Initial Configuration ..........................................................................................39
4.1.1 Connecting MediaPack's LAN Interface to your PC................................................40
4.1.2 Configuring the MediaPack's LAN and WAN IP Addresses....................................41
4.1.2.1 Assigning an IP Address Using HTTP .................................................... 42
4.1.2.2 Assigning an IP Address using CLI......................................................... 45
4.1.3 Connecting the MediaPack to the Network .............................................................50
4.1.4 Configuring the ISDN Ports .....................................................................................51
4.1.5 Configuring the ISDN Interfaces..............................................................................53
4.1.6 Configuring the SIP Parameters..............................................................................54
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User's Manual 4 Document #: LTRT-83702
4.1.7 Configuring Coder Groups.......................................................................................58
4.1.8 Configuring IP to Tel Routing Table ........................................................................59
4.1.9 Configuring Tel to IP Routing Table ........................................................................60
4.1.10 Saving the Configuration Settings...........................................................................61
4.1.11 Configuring the ISDN Telephone Units ...................................................................61
4.1.12 Establishing a Call between Units A and B .............................................................62
5 MediaPack Configuration Tools.......................................................................63
5.1 Configuration Concepts..........................................................................................63
5.1.1 Running Configuration.............................................................................................63
5.1.2 Persistent Configuration ..........................................................................................63
5.2 Embedded Web Server ..........................................................................................64
5.2.1 Computer Requirements..........................................................................................65
5.2.2 Areas of the Web Interface......................................................................................65
5.2.3 Main Menu Bar ........................................................................................................66
5.2.4 Convention for Entering Phone Numbers in Tables................................................66
5.2.5 Dialing Notations......................................................................................................67
5.3 Embedded Command Line Interface .....................................................................68
5.3.1 Logging into the CLI.................................................................................................68
5.3.1.1 Embedded Telnet Server........................................................................ 68
5.3.1.2 RS-232 Interface..................................................................................... 68
5.3.2 CLI Modes ...............................................................................................................69
5.3.3 Navigating in the CLI ...............................................................................................70
5.3.4 Getting Acquainted with the CLI..............................................................................70
5.3.5 Configuring the System ...........................................................................................71
5.3.6 Shutdown / No Shutdown........................................................................................72
5.4 MediaPack Configuration File................................................................................73
5.4.1 Configuration File Structure.....................................................................................73
5.4.2 Modifying a Configuration File.................................................................................73
5.4.3 Configuration File Examples....................................................................................74
6 Configuring the MediaPack..............................................................................79
6.1 Quick Setup............................................................................................................79
6.2 Protocol Management............................................................................................79
6.2.1 SIP Gateway............................................................................................................80
6.2.1.1 SIP General Settings............................................................................... 80
6.2.1.2 SIP Proxy & Registration Settings........................................................... 82
6.2.1.3 SIP Users ................................................................................................ 87
6.2.2 ISDN ........................................................................................................................88
6.2.2.1 ISDN General Settings............................................................................ 88
6.2.2.1.1 Configuring Call Progress Tones using CLI...........................91
6.2.2.2 ISDN Port Settings.................................................................................. 94
6.2.2.3 ISDN Interface Settings........................................................................... 96
6.2.2.4 Hunt Logic............................................................................................... 98
6.2.2.5 Manipulation Tables................................................................................ 98
6.2.2.6 IP-to-Tel Destination Numbers................................................................ 99
6.2.2.7 Tel-to-IP Destination Numbers.............................................................. 101
6.2.2.8 IP-to-Tel Source Numbers .................................................................... 102
6.2.2.9 Tel-to-IP Source Numbers .................................................................... 104
6.2.2.10 Clearmode Translation.......................................................................... 105
6.2.3 Routing Tables...................................................................................................... 106
6.2.3.1 Tel to IP Routing Table.......................................................................... 106
6.2.3.2 IP to Tel Routing Table.......................................................................... 108
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6.2.4 Profile Definitions.................................................................................................. 110
6.2.4.1 IP Profiles.............................................................................................. 110
6.2.4.2 ISDN Profiles......................................................................................... 113
6.2.4.3 Coder Group Profiles............................................................................. 115
6.3 Advanced Configuration.......................................................................................118
6.3.1 Network Settings................................................................................................... 118
6.3.1.1 IP Interfaces.......................................................................................... 118
6.3.1.2 PPPoE................................................................................................... 122
6.3.1.3 Static Routes......................................................................................... 123
6.3.1.4 Dynamic Routes.................................................................................... 125
6.3.1.5 QoS ....................................................................................................... 126
6.3.1.6 QoS Source Classes and Packet Tagging............................................ 129
6.3.1.7 Access Control List................................................................................ 131
6.3.1.8 NAT ....................................................................................................... 134
6.3.1.9 RIP......................................................................................................... 136
6.3.1.10 Services................................................................................................. 137
6.3.2 User Management................................................................................................ 140
6.4 Status & Diagnostics............................................................................................142
6.4.1 System Information............................................................................................... 142
6.4.2 ISDN Ports Status................................................................................................. 143
6.5 Software Upgrade................................................................................................144
6.6 Load & Save Configuration..................................................................................146
6.6.1 Saving Configuration Settings on the MediaPack ................................................ 146
6.6.2 Saving a Configuration File to a PC ..................................................................... 148
6.6.3 Loading a Configuration File................................................................................. 150
6.6.4 Restoring Factory Default Configuration .............................................................. 152
6.7 Resetting the MediaPack.....................................................................................154
A MediaPack Applications .................................................................................155
A.1 Connecting the MediaPack to a PBX...................................................................155
A.1.1 Using Point-to-Point Connection, PBX Subscriber Interface................................ 156
A.1.2 Using Point-to-Point Connections, PBX Trunk Interface...................................... 158
A.1.3 Using Point-to-Multipoint Connections, PBX Subscriber Interface....................... 160
A.1.4 Using Point-to-Multipoint Connections, PBX Trunk Interface............................... 162
A.2 Lifeline and Fallback Setup..................................................................................163
A.3 Configuring Fax and Modem................................................................................164
A.3.1 Configuring Fax Transfer over IP ......................................................................... 164
A.3.1.1 Fax without SIP RE-INVITE .................................................................. 166
A.3.2 Configuring Modem Transfer over IP ................................................................... 167
A.4 Configuring Supplementary Services...................................................................168
A.4.1 Call Hold and Retrieve.......................................................................................... 168
A.4.1.1 Call Hold from the ISDN Side................................................................ 168
A.4.1.2 Call Hold from the SIP Side .................................................................. 169
A.4.2 Call Transfer ......................................................................................................... 169
A.4.2.1 Call Transfer Initiated by the SIP Peer.................................................. 169
A.4.2.2 Call Transfer Initiated by the ISDN User............................................... 170
A.4.3 Call Forward ......................................................................................................... 170
A.4.4 Call Waiting / Call Queued ................................................................................... 171
A.4.4.1 ISDN-to-SIP Call Queued by the SIP User........................................... 171
A.4.4.2 Call Waiting SIP-to-ISDN Calls ............................................................. 171
A.4.5 Overlap Receiving ................................................................................................ 172
A.4.6 MSN...................................................................................................................... 172
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MediaPack BRI Series
User's Manual 6 Document #: LTRT-83702
B MediaPack Startup Process ...........................................................................173
C Technical Specifications ................................................................................175
D SIP / ISDN Release Reason Mapping.............................................................177
D.1 Mapping of ISDN Release Reason to SIP Response..........................................177
D.2 Mapping of SIP Response to ISDN Release Reason ..........................................179
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User's Manual Contents
Version 2.2 7 July 2007
List of Figures
Figure 1-1: Typical MediaPack BRI VoIP Application ............................................................................17
Figure 1-2: NAT Functioning ..................................................................................................................22
Figure 2-1: MediaPack Front Panel........................................................................................................23
Figure 2-2: MediaPack Rear Panel Connectors.....................................................................................24
Figure 3-1: Desktop or Shelf Mounting...................................................................................................28
Figure 3-2: MediaPack with Brackets for Rack Installation....................................................................29
Figure 3-3: MediaPack Wall Mounting ...................................................................................................30
Figure 3-4: RJ-45 Ethernet Connector Pinouts......................................................................................31
Figure 3-5: RJ-45 Ethernet Connector Pinouts......................................................................................31
Figure 3-6: MediaPack LAN and WAN Cabling......................................................................................32
Figure 3-7: RJ-45 Connector Pinouts for ISDN S/T Interface................................................................33
Figure 3-8: ISDN BRI S/T Cabling..........................................................................................................33
Figure 3-9: MediaPack RS-232 Connector Pinouts...............................................................................34
Figure 3-10: Trunk Lifeline Cabling........................................................................................................35
Figure 3-11: Single ISDN Subscriber Lifeline Cabling ...........................................................................35
Figure 3-12: Fallback Cabling (MP-404 /BRI /ST /AC /FB and MP-408 /BRI /ST /AC /FB)...................36
Figure 3-13: MediaPack Power Cabling.................................................................................................37
Figure 4-1: Network Architecture Example for Initial Configuration .......................................................40
Figure 4-2: Connecting MediaPack to PC for Initial Configuration.........................................................41
Figure 4-3: Login Screen........................................................................................................................42
Figure 4-4: Web Interface 'Quick Setup' Screen after Login..................................................................43
Figure 4-5: Static Routing Table Screen................................................................................................44
Figure 4-6: Connecting the MediaPack (Unit A and B) to the Network..................................................50
Figure 4-7: ISDN Port to ISDN Interface Binding...................................................................................51
Figure 4-8: ISDN Ports Screen...............................................................................................................52
Figure 4-9: ISDN Interfaces Screen.......................................................................................................53
Figure 4-10: SIP General Settings Screen.............................................................................................55
Figure 4-11: SIP Proxy & Registration Screen.......................................................................................56
Figure 4-12: SIP Users Screen ..............................................................................................................57
Figure 4-13: Coder Groups Screen........................................................................................................58
Figure 4-14: IP to Tel Routing Table Screen..........................................................................................59
Figure 4-15: Tel to IP Routing Table Screen..........................................................................................60
Figure 4-16: Load & Save Configuration Screen ...................................................................................61
Figure 5-1: Loading Persistent Configuration.........................................................................................64
Figure 5-2: Areas of the MediaPack Web Interface ...............................................................................65
Figure 5-3: Overview of Configuration Modes........................................................................................69
Figure 5-4: Configuration File Example 1...............................................................................................74
Figure 5-5: Configuration File Example 2...............................................................................................75
Figure 5-6: Configuration File Example 3...............................................................................................76
Figure 5-7: Configuration File Example 4...............................................................................................77
Figure 6-1: SIP General Settings Screen...............................................................................................80
Figure 6-2: SIP Proxy & Registration Screen.........................................................................................82
Figure 6-3: SIP Users Screen ................................................................................................................87
Figure 6-4: MediaPack Clock Synchronized by PBX .............................................................................89
Figure 6-5: MediaPack Clock Synchronized by PSTN...........................................................................89
Figure 6-6: ISDN General Settings Screen............................................................................................90
Figure 6-7: ISDN Ports Screen...............................................................................................................94
Figure 6-8: ISDN Interfaces Screen.......................................................................................................96
Figure 6-9: ISDN Hunting Logic .............................................................................................................98
Figure 6-10: IP to Tel Destination Number Manipulation Table.............................................................99
Figure 6-11: Tel to IP Destination Number Manipulation Table.......................................................... 101
Figure 6-12: IP to Tel Source Number Manipulation Table................................................................. 103
Figure 6-13: Tel to IP Source Number Manipulation Table................................................................. 104
Figure 6-14: Tel to IP Routing Table Screen....................................................................................... 107
Figure 6-15: IP to Tel Routing Table Screen....................................................................................... 108
Figure 6-16: IP Profiles Screen ........................................................................................................... 110
Figure 6-17: ISDN Profiles Screen...................................................................................................... 113
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MediaPack BRI Series
User's Manual 8 Document #: LTRT-83702
Figure 6-18: Coder Groups Screen..................................................................................................... 116
Figure 6-19: IP Interfaces Screen ....................................................................................................... 119
Figure 6-20: PPPoE Screen................................................................................................................ 122
Figure 6-21: Static Routing Table Screen........................................................................................... 124
Figure 6-22: Dynamic Routing Table Screen...................................................................................... 125
Figure 6-23: QoS Source Classes Screen.......................................................................................... 127
Figure 6-24: TOS/Preference and DSCP Bits..................................................................................... 130
Figure 6-25: Access Control List (ACL) Screen .................................................................................. 131
Figure 6-26: Access Control List (ACL) Screen Displaying ACL Rules .............................................. 132
Figure 6-27: Network Address Translation Table Screen................................................................... 134
Figure 6-28: RIP Settings Screen........................................................................................................ 136
Figure 6-29: Network Services Screen................................................................................................ 137
Figure 6-30: DNS Static Entries Screen.............................................................................................. 139
Figure 6-31: User Management Screen.............................................................................................. 140
Figure 6-32: System Information Screen............................................................................................. 142
Figure 6-33: Software Upgrade Screen............................................................................................... 144
Figure 6-34: Load & Save Configuration Screen ................................................................................ 147
Figure 6-35: Load & Save Configuration Screen ................................................................................ 148
Figure 6-36: Load & Save Configuration Screen ................................................................................ 150
Figure 6-37: Load & Save Configuration Screen ................................................................................ 152
Figure 6-38: Reset the Device Screen................................................................................................ 154
Figure A-1: Connecting to PBX using Point-to-Point Connection, PBX Subscriber Interface............. 156
Figure A-2: Connecting to a PBX using Point-to-Point Connection, PBX Trunk Interface.................. 158
Figure A-3: Connecting to a PBX using Point-to- Multipoint Connection, PBX Subscriber Interface . 160
Figure A-4: Connecting to PBX using Point-to- Multipoint Connection, PBX Trunk Interface ............ 162
Figure A-5: ISDN Ports Screen........................................................................................................... 163
Figure A-6: Fax Transfer over IP Example Setup ............................................................................... 164
Figure A-7: Fax Transfer Enabled (e.g., T.38 Relay).......................................................................... 165
Figure A-8: Fax Transfer Enabled for IP-to-ISDN (e.g., T.38 Relay) .................................................. 166
Figure A-9: Modem Transfer over IP................................................................................................... 167
Figure A-10: Call Hold........................................................................................................................ 168
Figure A-11: Call Transfer Initiated by the SIP Peer.......................................................................... 170
Figure A-12: Call Forward .................................................................................................................. 170
Figure A-13: ISDN-to-SIP Call is Queued by the SIP User................................................................ 171
Figure A-14: Call Waiting SIP-to-ISDN Calls...................................................................................... 171
Figure A-15: MSN Example Setup..................................................................................................... 172
Figure B-1: RS-232 Status and Error Messages................................................................................. 173
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User's Manual Contents
Version 2.2 9 July 2007
List of Tables
Table 1-1: MP-40x Models Descriptions ................................................................................................15
Table 2-1: MediaPack Front Panel LEDs Description............................................................................24
Table 2-2: MediaPack Rear Panel Component Descriptions.................................................................24
Table 2-3: Ethernet LED Description within RJ-45 Ports on the Rear Panel.........................................25
Table 3-1: RJ-45 Pinouts for ISDN S/T Interface...................................................................................32
Table 4-1: MediaPack Default Networking Parameters.........................................................................41
Table 5-1: Dialing Plan Notations...........................................................................................................67
Table 5-2: Useful CLI Command for Facilitating Configuration..............................................................70
Table 5-3: Description of Configuration Modes......................................................................................71
Table 6-1: SIP General Parameters (continues on pages 82 to 82)......................................................81
Table 6-2: SIP Proxy and Registration Parameters (continues on pages 84 to 87) ..............................83
Table 6-3: SIP Users Parameters ..........................................................................................................87
Table 6-4: ISDN General Parameters....................................................................................................90
Table 6-5: ISDN Ports Parameters.........................................................................................................94
Table 6-6: ISDN Interface Parameters...................................................................................................97
Table 6-7: IP to Tel Destination Number Manipulation Table ............................................................. 100
Table 6-8: Tel to IP Destination Number Manipulation Table ............................................................. 102
Table 6-9: IP-to-Tel Source Number Manipulation Table.................................................................... 103
Table 6-10: Tel-to-IP Source Number Manipulation Table.................................................................. 104
Table 6-11: Clearmode Translation..................................................................................................... 105
Table 6-12: Tel to IP Routing Table Parameters................................................................................. 107
Table 6-13: IP to Tel Routing Table Parameters................................................................................. 109
Table 6-14: IP Profile Parameters....................................................................................................... 111
Table 6-15: ISDN Profile Parameters.................................................................................................. 114
Table 6-16: Coder Group Parameters................................................................................................. 117
Table 6-17: WAN and LAN IP Settings Parameters............................................................................ 119
Table 6-18: PPPoE Settings Parameters............................................................................................ 122
Table 6-19: Static Routing Table Parameter Description.................................................................... 124
Table 6-20: Dynamic Routing Table Parameter Description............................................................... 126
Table 6-21: QoS Parameters Description ........................................................................................... 127
Table 6-22: Access Control List Parameters Description.................................................................... 132
Table 6-23: NAT Profile Static Entry CLI Parameters......................................................................... 134
Table 6-24: DHCP Server, DNS, and SNTP Clients Parameters....................................................... 138
Table 6-25: User Management CLI Parameters ................................................................................. 141
Table 6-26: Software Upgrade CLI Parameters.................................................................................. 145
Table 6-27: Save CLI Parameters....................................................................................................... 148
Table 6-28: Load CLI Parameters....................................................................................................... 150
Table 6-29: Resetting the Gateway using CLI..................................................................................... 154
Table A-1: MediaPack-to-PBX Operating Modes............................................................................... 155
Table C-1: MediaPack Technical Specifications (continues on pages 178 to 179)............................ 175
Table D-1: Mapping of ISDN Release Reason to SIP Response (continues on pages 180 to 181). 177
Table D-2: Mapping of SIP Response to ISDN Release Reason....................................................... 179
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MediaPack BRI Series
User's Manual 10 Document #: LTRT-83702
Reader's Notes
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User's Manual Notices
Version 2.2 11 July 2007
Notice
This document describes the AudioCodes MediaPack MP-40x series BRI Voice-over-IP (VoIP) gateways.
Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions. Updates to this document and other documents can be viewed by registered Technical Support customers at www.audiocodes.com under Support / Product Documentation.
© Copyright 2007 AudioCodes Ltd. All rights reserved.
This document is subject to change without notice.
Date Published: Jul-19-2007 Date Printed: Jul-22-2007
Tip: When viewing this manual on CD, Web site or on any other electronic
copy, all cross-references are hyperlinked. Click on the page or section numbers (shown in blue) to reach the individual cross-referenced item directly. To return back to the point from where you accessed the cross­reference, press the ALT and ◄ keys.
Trademarks
AudioCodes, AC, Ardito, AudioCoded, NetCoder, TrunkPack, VoicePacketizer, MediaPack, Stretto, Mediant, VoIPerfect and IPmedia, OSN, Open Solutions Network, What's Inside Matters, Your Gateway To VoIP, 3GX and Nuera, Netrake, InTouch, CTI², and CTI Squared are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners.
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with unsorted waste. Please contact your local recycling authority for disposal of this product.
Customer Support
Customer technical support and service are provided by AudioCodes’ Distributors, Partners, and Resellers from whom the product was purchased. For Customer support for products purchased directly from AudioCodes, contact support@audiocodes.com
.
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used, and only Industry standard terms are used throughout this manual. The symbol 0x indicates hexadecimal notation.
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MediaPack BRI Series
User's Manual 12 Document #: LTRT-83702
Typographical Conventions
This guide uses the following typographical conventions:
Element Convention Used Example
Screen names Enclosed in single quotation
marks.
Open the 'Coders' screen.
Accessing menus, submenus and their commands
Bolded with the path given as: Menu name (from menu bar menu) > submenu name (from submenu bar) > command (under submenu bar, if any)
Access the 'Coders' screen (Protocol
Management menu > Protocol Definition > Coders).
Command buttons Bolded. Click the OK button. Field names Enclosed in single quotation
marks.
In the 'Gateway Name' field, enter "10.0.0.10".
Entered values Enclosed in double quotation
marks.
In the 'Gateway Name' field, enter "10.0.0.10".
Parameter values in drop­down lists
Enclosed in single quotation marks.
From the 'Coder' name drop-down list, select 'G.711U-law'.
Keyboard keys First letter capitalized. Press the Enter key. CLI commands Bolded and Courier font.
At the prompt, type exit.
CLI values Enclosed in angled brackets
localPort <num>
CLI option values Enclosed in angled brackets and
options separated by vertical separator
Transport <TCP | UDP >
Related Documentation
Document # Manual Name
LTRT-83802 MP-40x SIP Release Notes LTRT-84102 MP-40x Case Reporting Templates LTRT-83602 MP-40x SIP Quick Guide
Page 13
User's Manual Notices
Version 2.2 13 July 2007
Warning: The MediaPack is supplied as a sealed unit and must only be serviced
by qualified service personnel.
Warning: Disconnect the MediaPack from the mains and from the Telephone
Network Voltage (TNV) before servici ng.
Note: MediaPack and MP-40x refer to the MP-408, MP-404, and MP-402 BRI
VoIP gateways.
Note: Where ‘network’ appears in this manual, it means Local Area Network
(LAN), Wide Area Network (WAN), etc. accessed via the gateway’s Ethernet interface.
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MediaPack BRI Series
User's Manual 14 Document #: LTRT-83702
Reader's Notes
Page 15
User's Manual 1. Overview
Version 2.2 15 July 2007
1 Overview
1.1 Introduction
This document provides you with information on installing, configuring, and operating the MediaPack MP-40x BRI VoIP media gateway series. The various models of the MediaPack 40x Series are listed in the table below.
Table 1-1: MP-40x Models Descriptions
Model Description
MP-402 /BRI /ST /AC /LL
MediaPack 402 ISDN VoIP gateway with single BRI interface (2 voice channels), LAN and WAN 10/100BaseT, AC power supply
MP-404 /BRI /ST /AC /FB
MediaPack 404 ISDN VoIP gateway with dual BRI interface (4 voice channels), with fallback configuration option, LAN and WAN 10/100BaseT, AC power supply
MP-404 /BRI /ST /AC /LL
MediaPack 404 ISDN VoIP gateway with dual BRI interface (4 voice channels), with lifeline support, LAN and WAN 10/100BaseT, AC power supply
MP-408 /BRI /ST /AC /FB
MediaPack 408 ISDN VoIP gateway with quad BRI interface (8 voice channels), with fallback configuration option, LAN and WAN 10/100BaseT, AC power supply
MP-408 /BRI /ST /AC /LL
MediaPack 408 ISDN VoIP gateway with quad BRI interface (8 voice channels), with lifeline support, LAN and WAN 10/100BaseT, AC power supply
As these units have similar functionality (except for number of channels and some minor features), they are collectively referred to throughout this manual as the MediaPack.
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User's Manual 16 Document #: LTRT-83702
1.2 Gateway Description
The MP-40x (MediaPack) is an Integrated Services Digital Network (ISDN), Basic-Rate Interface (BRI) VoIP media gateway. The MediaPack is best suited for small to medium size enterprises, branch offices, or residential media gateway solutions implementing ISDN. The MediaPack seamlessly migrates these environments to VoIP by connecting legacy ISDN telephones, fax machines, and PBX systems (as well as for integration with new IP-based PBX architecture) with BRI lines to the IP network. The MediaPack gateways enable users to make free local or international telephone or fax calls between distributed company offices, using their existing telephones or faxes. These calls are routed over the existing network ensuring that voice traffic uses minimum bandwidth.
This stand-alone MediaPack BRI VoIP gateway offers superior voice technology as well as state-of-the-art end-users features such as T.38 fax relay and G.168-2002 compliant Echo Cancellation. In addition, low bit-rate (LBR) voice coders are supported, saving valuable bandwidth.
The MediaPack complies with leading VoIP standards and is designed and tested to be fully interoperable with leading softswitches and SIP servers. The MediaPack supports Session Initiation Protocol (SIP) and H.323 protocols, enabling the deployment of VoIP solutions in environments where each enterprise or residential location is provided with a simple media gateway.
The MediaPack gateway spans a range of up to four BRI S/T interface ports (RJ-45) for connection to an enterprise PBX (FXO), ISDN phones, fax machines, and computers. The ports can be configured for network (NT) or terminal equipment (TE) side for interfacing with ISDN (CO) or PBX.
Each BRI S/T port supports up to two voice/data channels (i.e., two B-channels) and one signaling channel (i.e. D-channel). Thus, the MediaPack supports up to eight simultaneous VoIP channels. In addition, the gateway can support up to 32 TE devices (e.g., ISDN telephones) when implementing an S/T bus (8 devices per BRI S/T port).
In addition to the four BRI channels, the MediaPack provides a fifth BRI interface for supporting lifeline telephony services in the event of a power outage. This lifeline BRI interface supports an ISDN connection to the ISDN/PSTN network (instead of the IP network), and can connect at least one ISDN phone to the ISDN network.
The MediaPack supports ISDN fallback in case of power failure or network deterioration. In such a scenario, the ISDN port is switched to the redundant port, which is connected to the ISDN network (i.e., PSTN).
The MediaPack provides two 10/100 Base-TX Ethernet ports for interfacing with the Local Area Network (LAN) and Wide Area Network (WAN). In addition, the MediaPack provides integrated router capabilities such as NAT, DHCP Server and Client and a PPPoE client for the Ethernet interfaces.
The MediaPack gateway is a compact device that can be mounted on desktop, wall, or in a standard 19-inch rack using shelf racks.
The MediaPack gateway offers remote management and configuration by providing an Embedded Web Server. This user-friendly Web interface can be accessed by using standard Web browsers (Microsoft™ Internet Explorer or Firefox).
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User's Manual 1. Overview
Version 2.2 17 July 2007
The figure below illustrates a typical MediaPack VoIP application.
Figure 1-1: Typical MediaPack BRI VoIP Application
1.3 SIP Overview
SIP (Session Initialization Protocol) is an application-layer control (signaling) protocol used on the MediaPack for creating, modifying, and terminating sessions with one or more participants. These sessions can include Internet telephone calls, media announcements and conferences.
SIP invitations are used to create sessions and carry Session Description Protocol (SDP) messages that enable participants to agree on a set of compatible media types. SIP uses elements called Proxy servers to help route requests to the user's current location, authenticate and authorize users for services, implement provider call-routing policies and provide features to users.
SIP also provides a registration function that enables users to upload their current locations for use by Proxy servers. SIP, on the MediaPack, complies with the IETF (Internet Engineering Task Force) RFC 3261 (refer to http://www.ietf.org
).
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1.4 MediaPack Features
This section provides a high-level overview of some of the many MediaPack supported features.
1.4.1 General Features
Superior, high quality Voice, Data, and Fax over IP networks Toll quality voice compression Proven integration with leading PBXs, IP-PBXs, Softswitches and SIP servers Spans a range of 1 to 4 ISDN ports Lifeline or Fallback assembly options Configurable NT or TE support Point-to-Point or Point-to-Multipoint support Selectable G.711 or multiple Low Bit Rate (LBR) coders per channel T.38 fax with superior performance (handling a round-trip delay of up to nine seconds) Echo Canceller, Jitter Buffer, Voice Activity Detection (VAD) and Comfort Noise
Generation (CNG) support
Comprehensive support for supplementary services Web management for quick-and-easy configuration and maintenance
1.4.2 SIP Features
The MediaPack SIP gateway complies with the IETF RFC 3261 standard.
Reliable User Datagram Protocol (UDP) transport, with retransmissions. T.38 real time fax (using SIP). Works with Proxy or without Proxy, using an internal routing table. Fallback to internal routing table if Proxy is not responding. Supports up to four Proxy servers. If the primary Proxy fails, the MediaPack
automatically switches to a redundant Proxy.
Supports domain name resolving using DNS records for Proxy, Registrar and domain
names that appear in the Contact and Record-Route headers.
Proxy and Registrar Authentication (handling 401 and 407 responses) using Basic or
Digest methods.
Single gateway Registration or multiple Registration of all gateway users. Configuration of authentication username and password per gateway user, or single
username and password per gateway.
Supported methods: INVITE, CANCEL, BYE, ACK, REGISTER, REFER, and
NOTIFY.
Modifying connection parameters for an already established call (re-INVITE).
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Working with Redirect server and handling 3xx responses. Early media (supporting 183 Session Progress). PRACK reliable provisional responses (RFC 3262). Call Hold and Transfer Supplementary services using REFER. Supports RFC 3581, Symmetric Response Routing. Supports network asserted identity (RFC 3325 and RFC 3323). RFC 2833 relay for Dual Tone Multi Frequency (DTMF) digits, including payload type
negotiation.
SIP URL: sip:”phone number”@IP address (such as 122@10.1.2.4, where “122” is the
phone number of the source or destination phone number) or sip:”phone_number”@”domain name”, such as 122@myproxy.com. Note that the SIP URI host name can be configured differently per called number.
Can negotiate coder from a list of given coders. Supported coders:
G.711 A-law 64 kbps (10, 20, 30, 40, 50, 60, 80, 100, 120 msec)
G.711 µ-law 64 kbps (10, 20, 30, 40, 50, 60, 80, 100, 120 msec)
G.723.1 5.3, 6.3 kbps (30, 60, 90, 120, 150 msec)
G.726 32 kbps (10, 20, 30, 40, 50, 60, 80, 100, 120 msec)
G.729A 8 kbps (10, 20, 30, 40, 50, 60, 80, 100, 120 msec)
CLEARMODE 64 kbps (10, 20, 30, 40, 50, 60, 80, 100, 120 msec)
For more updated information on the gateway’s supported features, refer to the latest MediaPack SIP Release Notes.
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1.4.3 Telephony Capabilities
1.4.3.1 Supplementary Services
The MediaPack SIP gateway supports the following supplementary services:
Hold / Retrieve; refer to 'Call Hold and Retrieve' below. Transfer (Refer and Replaces); refer to 'Call Transfer' on page 20. Call Forward (3xx Redirect Responses); refer to 'Call Forward' on page 21. Call Waiting (182 Queued Response); refer to 'Call Waiting' on page 21.
The above services are permanently active and cannot be disabled. For example setups of Supplementary Services, refer to Section 'Configuring
Supplementary Services' on page 168'.
1.4.3.1.1 Call Hold and Retrieve
Call Hold and Retrieve can be initiated by using the corresponding features of the ISDN Phone.
Hold is performed by sending a REINVITE with the IP address 0.0.0.0 and ‘a=inactive’ in the SDP.
The ISDN user can retrieve the call using the appropriate features of the ISDN phone.
1.4.3.1.2 Call Transfer
The system supports call transfer by the SIP side. The system supports the following two types of call transfers:
Consultation Transfer (Refer and Replaces)
The common way to perform a consultation transfer is as follows: In the transfer scenario, there are three parties: Party A = transferring, Party B =
transferred and Party C = transferred to.
A Calls B.
B answers.
A holds the call and dials a call to C.
A connects B to C, and then A disconne cts.
After the transfer is complete, the B and C parties engage in a call.
Blind Transfer (Refer)
Blind transfer is performed after we have a call between A and B, and party A decides to transfer the call to C immediately without speaking with C. It can do so by sending a REFER message.
The result of the transfer is a call between B and C (similar to consultation transfer, but skipping the consultation stage).
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1.4.3.1.3 Call Forward
The gateway supports call forward using 3xx responses. If the gateway receives a 3xx response to an invite, the call is forwarded to the new destination.
1.4.3.1.4 Call Waiting
The gateway supports Call Waiting using the SIP Queued message. If a Queued message is received, the gateway plays the Queued tone to the ISDN phone.
1.4.3.2 Fax and Modem Settings
Fax and modem settings are described in 'Configuring Fax and Modem' on page 164.
1.4.4 Networking Capabilities
1.4.4.1 Ethernet Interface Configuration
In the current version, Ethernet configuration is supported only by CLI and configuration file. Both interfaces (LAN and WAN), support the following modes:
Auto: enables auto negotiation 10T: interface configured for 10 Mbps Half duplex 10TX: interface configured for 10 Mbps Full duplex 100T: interface configured for 100 Mbps Half duplex 100Tx: interface configured for 100 Mbps Full duplex
To configure the Media settings using CLI, refer to Section 'IP ' on page 118.
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1.4.4.2 Netw ork Address Translation (NAT) Support
The below illustrates the supported NAT architecture.
Figure 1-2: NAT Functioning
The gateway uses NAT on the WAN interface. To allow successful calls to the WAN, the SIP must use the WAN IP address for signaling. To do this, set the SIP Local interface to the WAN interface (refer to 'SIP Proxy & Registration ' on page 82).
Because NAT is always enabled on the WAN interface, packets from LAN to WAN are masqueraded and assume the WAN IP address.
1.4.4.3 Multiple Routers Support
Multiple routers support is designed to assist the media gateway when it operates in a multiple routers network.
To support multiple routers, you can configure multiple static routes. For a description on adding or removing static routes, refer to Section 'Static Routes' on page 123.
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User's Manual 2. MediaPack Physical Description
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2 MediaPack Physical Description
This section provides detailed information on the hardware, the location and functionality of the LEDs, buttons and connectors on the front and rear panels of the MediaPack gateway.
For detailed information on installing the MediaPack, refer to Chapter 3 on page 27.
2.1 Physical Description
2.1.1 Front Panel
The figure below displays the front panel of the MediaPack. For a description of the Reset button, refer to 'Reset Button' on page 23; for a description of the front panel LEDs, refer to 'Front Panel LEDs' on page 24.
Figure 2-1: MediaPack Front Panel
2.1.1.1 Reset Button
The front panel of the MediaPack provides a reset button for resetting the gateway and restoring the gateway's parameters to factory defaults (Refer to 'Resetting the MediaPack' on page 154).
To reset the gateway, press the reset button with a paper clip or any other similar pointed object. To reset the gateway to factory default settings, press the button continuously for approximately 15 seconds.
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2.1.1.2 Front Panel LEDs
The table below lists and describes the front panel LEDs on the MediaPack.
Table 2-1: MediaPack Front Panel LEDs Description
Label Color State Function
Green On Device Powered, self-test OK Orange Blinking Software Loading/Initialization
Ready
Red On Malfunction
Control
Green Blinking Transmitting RTP packets Green On B-Channel active
S/T
Blank -- B-Channel inactive Green On Active Ethernet link
LAN
Blank -- No Ethernet link Green On Active Ethernet link
WAN
Blank -- No Ethernet link
2.1.2 Rear Panel
The figure below illustrates the rear panel layout of the MediaPack.
Figure 2-2: MediaPack Rear Panel Connectors
Table 2-2: MediaPack Rear Panel Component Descriptions
Item # Label Component Description
1
POWER
12 VDC power supply socket.
2
S/T 0 … S/T 3
BRI S/T ISDN interfaces (S/T 0 … 3)
3
Lifeline
ISDN Lifeline port
4
RS232
9-pin D-type male for RS-232 interface
5
LAN
LAN (Ethernet 10/100 Mbps)
6
WAN
WAN (Ethernet 10/100 Mbps)
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The MediaPack rear panel provides two Ethernet LEDs per RJ-45 port. These LEDs are located within the RJ-45 socket. The table below describes the LED indication.
Table 2-3: Ethernet LED Description within RJ-45 Ports on the Rear Panel
LED Location
within RJ-45 Port
Color State Meaning
Green On 100 Mbps Left
-- Off 10 Mbps
Orange Blinking Ethernet activity Right
-- Off No Ethernet activity
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Reader's Notes
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User's Manual 3. Installing the MediaPack
Version 2.2 27 July 2007
3 Installing the MediaPack
This section provides information on the installation procedure for the MediaPack.
Caution Electrical Shock
The equipment must only be installed or serviced by qualified service personnel.
¾ To install the MediaPack:
Unpack the MediaPack (refer to 'Unpacking' below). Check the package contents (refer to 'Package Contents' below). Mount the MediaPack (refer to 'Mounting the MediaPack' on page 28). Cable the MediaPack (refer to 'Cabling the MediaPack' on page 30).
After connecting the MediaPack to the power source, the Ready LED on the front panel turns to green (after a self-testing period of about one minute). Any malfunction changes the Ready LED to red.
When you have completed the above relevant sections you are then ready to start configuring the gateway (Chapter 5 on page 63).
3.1 Unpacking
¾ To unpack the MediaPack:
1. Open the carton and remove packing materials.
2. Remove the MediaPack gateway from the carton.
3. Check that there is no equipment damage.
4. Check, retain and process any documents.
5. Notify AudioCodes or your local supplier of any damage or discrepancies.
6. Retain any diskettes or CDs.
3.2 Package Contents
Ensure that in addition to the MediaPack, the package contains:
External power supply with AC power cable Three brackets (two short, one long) and bracket-to-device screws for 19-inch rack
installation
CD with software and documentation Printed copy of MediaPack Fast Track Installation Guide
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3.3 Mounting the MediaPack
The MediaPack provides the following mounting options:
Desktop mounted Wall mounted Installed in a standard 19-inch rack
3.3.1 Mounting the MediaPack on a Desktop
The MediaPack provides four rubber feet for desktop mounting. The feet are located near each corner on the underside of the device, preventing the device from moving around on your desk.
Figure 3-1: Desktop or Shelf Mounting
3.3.2 Installing the MediaPack in a 19-inch Rack
The MediaPack can be installed into a standard 19-inch rack by the addition of two supplied brackets (1 short, 1 long), as shown in Figure 3-2.
Rack Mount Safety Instructions (UL)
When installing the chassis in a rack, be sure to implement the following Safety instructions recommended by Underwriters Laboratories:
Elevated Operating Ambient - If installed in a closed or multi-unit rack
assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
Reduced Air Flow - Installation of the equipment in a rack should be such that
the amount of air flow required for safe operation on the equipment is not compromised.
Mechanical Loading - Mounting of the equipment in the rack should be such
that a hazardous condition is not achieved due to uneven mechanical loading.
Circuit Overloading - Consideration should be given to the connection of the
equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
Reliable Earthing - Reliable earthing of rack-mounted equipment should be
maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g., use of power strips.)
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¾ To install the MediaPack in a 19-inch rack:
1. Remove the two screws on one side of the device nearest the front panel.
2. Insert the peg on the short bracket into the third air vent down on the column of air
vents nearest the front panel.
3. Swivel the bracket until the holes in the bracket line up with the two empty screw holes
on the device.
4. Use the screws found in the devices’ package to attach the short bracket to the side of
the device.
5. Remove the two screws on the other side of the device nearest the front panel.
6. Position the long bracket so that the holes in the bracket line up with the two empty
screw holes on the device.
7. Use the screws found in the device’s package to attach the long bracket to the side of
the device.
8. Position the device in the rack and line up the bracket holes with the rack frame holes.
9. Use four standard rack screws to attach the device to the rack. These screws are not
provided with the device.
Figure 3-2: MediaPack with Brackets for Rack Installation
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3.3.3 Mounting the MediaPack on a Wall
The MediaPack is mounted on a wall by the addition of two short (equal-length) supplied brackets. The MediaPack with brackets for wall mount is shown in Figure 3-3.
¾ To mount the MediaPack on a wall:
1. Remove the screw on the side of the device that is nearest the bottom and the front
panel.
2. Insert the peg on the bracket into the third air vent down on the column of air vents
nearest the front panel.
3. Swivel the bracket so that the side of the bracket is aligned with the base of the device
and the hole in the bracket line up with the empty screw hole.
4. Attach the bracket using one of the screws provided in the device package.
5. Repeat steps 1 to 4 to attach the second bracket to the other side of the device.
6. Position the device on the wall with the base of the device next to the wall.
7. Use four screws (not supplied) to attach the device to the wall.
Figure 3-3: MediaPack Wall Mounting
3.4 Cabling the MediaPack
This section describes the following MediaPack cabling procedures:
Connecting the LAN interface (refer to Section 'Connecting the LAN Interface' on page
31)
Connecting the WAN interface (refer to Section 'Connecting the WAN Interface' on
page 31)
Connecting the BRI S/T interface (refer to Section 'Connecting the ISDN BRI S/T
Interface' on page 32)
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Connecting the RS-232 serial interface (refer to Section 'Connecting the RS-232
Serial Interface' on page 34)
Connecting the Lifeline port (refer to Section 'Connecting the Lifeline Port' on page 34) Connecting the PSTN Fallback port (refer to Section 'Connecting the PSTN Fallback
Port' on page 36)
Connecting to Power (refer to Section 'Connecting the Power Source' on page 37)
3.4.1 Connecting the LAN Interface
The MediaPack provides a LAN interface port for connection to a local area network (LAN). The cable and connector requirements for LAN cabling are as follows:
Cable: straight-through Cat 5 cable. Connector: 8-pin RJ-45. Connector Pinouts: refer to the figure below:
Figure 3-4: RJ-45 Ethernet Connector Pinouts
1 2 3 4 5 6 7 8
RJ-45 Connector and Pinout
4, 5, 7, 8
not
connected
1 - Tx+ 2 - Tx­3 - Rx+ 6 - Rx-
¾ To connect the MediaPack to the LAN:
1. Connect the RJ-45 connector, at the one end of the Ethernet Cat 5 cable (supplied), to
the MediaPack's LAN port (labeled LAN).
2. Connect the other end of the cable directly to your network (e.g., switch or PC).
3.4.2 Connecting the WAN Interface
The MediaPack provides a WAN interface port for connection to the wide area network (WAN).
The cable and connector requirements for WAN cabling are as follows:
Cable: straight-through Cat 5 cable. Connector: 8-pin RJ-45. Connector Pinouts: refer to the figure below.
Figure 3-5: RJ-45 Ethernet Connector Pinouts
1 2 3 4 5 6 7 8
RJ-45 Connector and Pinout
4, 5, 7, 8
not
connected
1 - Tx+ 2 - Tx­3 - Rx+ 6 - Rx-
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¾ To connect the MediaPack to the WAN:
1. Connect the RJ-45 connector, at the one end of the Ethernet Cat 5 cable (supplied) to
the MediaPack's WAN port (labeled WAN).
2. Connect the other end of the cable to the WAN network.
Figure 3-6: MediaPack LAN and WAN Cabling
3.4.3 Connecting the ISDN BRI S/T Interface
The MediaPack provides up to four BRI S/T interface ports (depending on MediaPack model -- refer to Table 1-1 on page 15) for connecting ISDN terminal equipment such as ISDN telephones. Up to eight terminal equipment (TE) devices can be connected per BRI S/T port by using an ISDN S-bus that provides eight ISDN ports.
The ISDN cabling requirements are as follows:
Connector: 8-pin RJ-45. Connector Pinouts: refer to Table 3-1 and Figure 3-7 below.
Table 3-1: RJ-45 Pinouts for ISDN S/T Interface
Description Pin Color
User Side Network Side
3 White / Green Tx+ Rx+ 4 Blue Rx+ Tx+ 5 White / Blue Rx- Tx­6 Green Tx- Rx+
Note: Pins 1, 2, 7, and 8 are not connected.
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Figure 3-7: RJ-45 Connector Pinouts for ISDN S/T Interface
¾ To connect the BRI S/T interface:
1. Connect the ISDN splitter cable's RJ-45 connector to one of the BRI S/T ports (labeled
S/T) on the MediaPack's rear panel.
2. Connect the ISDN terminal equipment to one of the RJ-45 ports on the ISDN splitter
using an RJ-45 connector.
Figure 3-8: ISDN BRI S/T Cabling
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3.4.4 Connecting the RS-232 Serial Interface
The RS-232 interface can be used for local configuration using Command Line Interface (CLI). For a description on accessing the CLI using the RS-232 interface, refer to Section 'RS-232 Interface' on page 68.
¾ To connect the MediaPack's RS-232 interface, take the following
step:
Using a standard RS-232 straight cable (not a cross-over cable) with DB-9
connectors, connect the MediaPack's RS-232 port (labeled RS232) to either the COM1 or COM2 RS-232 communication port on your PC.
The required connector pinouts and gender are shown below in Figure 3-9.
Figure 3-9: MediaPack RS-232 Connector Pinouts
3.4.5 Connecting the Lifeline Port
To implement the Lifeline feature, port S/T 0 must be configured as network port. When a power outage occurs, the lifeline phone (connected to port S/T 0) can continue making calls (although this time, through the PSTN network, not the WAN).
¾ To connect the Lifeline port:
1. On the MediaPack's rear panel, connect the ISDN telephone to S/T port (labeled S/T
O).
2. On the MediaPack's rear panel, connect the PSTN network to the lifeline port (labeled
Lifeline).
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Figure 3-10: Trunk Lifeline Cabling
Figure 3-11: Single ISDN Subscriber Lifeline Cabling
Notes:
In the cable setup described above, the PSTN network is only
available upon a power outage. However, the Trunk interface that is connected to the Lifeline port, can also be connected to an ISDN S/T interface port (except S/T 0), by using an S-bus splitter. In such a setup, the PSTN network is always available.
The ISDN phone must be configured with an MSN number(s) received
from the Service Provider.
The Lifeline cable setup can be reversed (i.e., the ISDN phone can be
connected to the Lifeline port, and the PSTN network can be connected to the S/T 0 port). However, in such a configuration, the ISDN phone can only be used upon a power outage.
The Lifeline feature is only supported by certain MediaPack models
(i.e., MP-404 /BRI /ST /AC /LL and MP-408 /BRI /ST /AC /LL) and therefore, only these models provide a Lifeline port.
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3.4.6 Connecting the PSTN Fallback Port
The Fallback feature uses identical cabling as the normal ports. The PSTN fallback port allocation depends on the MediaPack model:
MP-404 /BRI /ST /AC /FB: ports 0 and 1 are interconnected if the gateway is not
powered
MP-408 /BRI /ST /AC /FB: ports 0 and 1, and ports 2 and 3 are interconnected if the
gateway is not powered
Figure 3-12: Fallback Cabling (MP-404 /BRI /ST /AC /FB and MP-408 /BRI /ST /AC /FB)
Warning: If Fallback is activated on two ports that are configured as user side,
damage can be caused to external equipment. Ports 2 and 0 must be configured as Point to Point, User side interfaces. For additional information on configuring the ISDN ports, refer to Chapter 6.
Notes:
If ports 0 and 1, and ports 2 and 3 are configured identically (both user
and both net side), Fallback does not function.
If ports 0 and 1, or ports 2 and 3 are conf igured as user side (i.e.,
connected to systems that provide power), Fallback does not function and the external equipment can be damaged.
The MediaPack is protected against such invalid configurations as
described above.
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3.4.7 Connecting the Power Source
The MediaPack is powered from an external power supply adapter (supplied), which connects to a standard electrical outlet.
Figure 3-13: MediaPack Power Cabling
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Reader's Notes
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User's Manual 4. Initial Configuration
Version 2.2 39 July 2007
4 Initial Configuration
This section leads you through the initial and basic configuration procedures for setting up the MediaPack. Initial configuration includes establishing IP connectivity with the device.
The initial and basic configuration comprises the following steps:
Connecting the MediaPack to your PC (refer to Section 'Connecting MediaPack's LAN
Interface to your PC' on page 40)
Configuring the MediaPack's IP address (refer to Section 'Configuring the
MediaPack's LAN and WAN IP Address' on page 41)
Connecting the MediaPack to your network (refer to Section 'Connecting the
MediaPack to the Network' on page 50)
Configuring the ISDN ports (refer to Section 'Configuring the ISDN Ports' on page 51) Configuring the ISDN interfaces (refer to Section 'Configuring the ISDN Interface' on
page 53)
Configuring the SIP parameters (refer to Section 'Configuring the SIP Parameters' on
page 54)
Configuring Coder Groups (refer to Section 'Configuring Coder Groups' on page 58) Configuring the IP to Tel Routing table (refer to Section 'Configuring IP to Tel Routing
Table' on page 59)
Configuring the Tel to IP Routing table (refer to Section 'Configuring Tel to IP Routing
Table' on page 60)
Saving the configuration (refer to Section 'Saving the Configuration' on page 58) Configuring the ISDN telephone units (refer to Section 'Configuring the ISDN
Telephone Units' on page 61)
Establishing a call between units A and B (refer to Section 'Establishing a Call
between Units A and B' on page 62)
At the end of each step, a reference to the relevant section is provided where advanced configuration options are described in detail.
The initial configuration described in this section is based on the network architecture example shown in Figure 4-1. The configuration of MediaPack units A and B are almost identical, and therefore, the initial configuration only relates to the configuration of unit A.
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Figure 4-1: Network Architecture Example for Initial Configuration
The initial configuration guides you through the basic, essential settings required to create a basic call between Unit A (Port 0; Ext # 1000) and Unit B (Port 0; Ext # 2000), by using either a Proxy Server or the Internal Routing tables.
For each unit, Port 0 is configured as Network Side and connected to an ISDN phone. For each unit, Port 1 is configured as User Side and connected to the PSTN network.
If, after these initial settings, you want to later connect the MediaPack to a PBX, you can refer to the PBX configuration procedures described in Section 'Connecting the MediaPack
to a PBX' on page 155.
4.1.1 Connecting MediaPack's LAN Interface to your PC
The procedure below describes how to connect the MediaPack's LAN interface to your PC.
¾ To cable and setup your PC for initial MediaPack access:
1. Disconnect the MediaPack from the network (if connected), and reconnect the LAN
interface (port labeled LAN) to your PC's LAN port, using a standard Ethernet straight­through cable.
2. Change your PC’s IP address and subnet mask to correspond with the MediaPack's
factory default IP address (192.168.2.1) and subnet mask (255.255.255.0), shown in
Table 4-1. The recommended IP address is 192.168.2.2, subnet 255.255.255.0, and
default gateway 192.168.2.1 For details on changing the IP address and subnet mask of your PC, refer to
Windows™ Online Help.
3. Power up the MediaPack (refer to Section 'Connecting the Power Source' on page
37). Ensure that the Ready LED is lit. After the boot sequence (approximately 60 sec),
verify network connectivity by using the ping command from your PC toward the MediaPack:
ping 192.168.2.1
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In case of a ping request failure, verify the PC's IP configuration is correct and that the network cables are connected properly. If a failure continues, use the MediaPack's ‘Reset’ button at any time to restore the MediaPack networking parameters to their factory default values (refer to 'Restoring Factory Default Configuration' on page 152).
Figure 4-2: Connecting MediaPack to PC for Initial Configuration
4.1.2 Configuring the MediaPack's LAN and WAN IP Addresses
The MediaPack is supplied with default networking parameters (show in the table below) and with an application software residing on its flash memory (with factory default parameters).
The MediaPack's default LAN IP address is used to initially access the device. To assign an IP address to the MediaPack you can use one of the following methods:
HTTP using a Web browser (refer to 'Assigning an IP Address Using HTTP' below). Embedded command line interface (CLI) accessible via Telnet or serial connection
(refer to Section 'Assigning an IP Address using CLI' on page 45).
DHCP (refer to Section 'Services' on page 137).
Table 4-1: MediaPack Default Networking Parameters
Network Interface IP Address Subnet Mask Address
LAN
192.168.2.1 255.255.255.0
WAN
Assigned by DHCP Assigned by DHCP
If these default addresses correspond with those of your network, skip to Section 'Connecting the MediaPack to the Network' on page 50. Otherwise, refer to the following procedure to change the addresses and network masks.
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4.1.2.1 Assigning an IP Address Using HTTP
The procedure below describes how to configure the MediaPack's networking parameters using the embedded Web server.
¾ To assign an IP address using HTTP:
1. Open a standard Web-browsing application such as Microsoft™ Internet Explorer™ or
Firefox.
2. In the browser's Uniform Resource Locator (URL) field, specify the IP address of the
MediaPack's LAN interface (i.e., http://192.168.2.1); the embedded Web server’s Login screen appears, shown in the figure below:
Figure 4-3: Login Screen
3. In the ‘User name’ and ‘Password’ fields, enter the case-sensitive username (default:
‘Admin’) and password (default: ‘Admin’) respectively. (For changing the username and password, refer to Section 'User Management' on page 140.)
4. Click the OK button; the Embedded Web Server is accessed, displaying the ‘Quick
Setup’ screen (shown in Figure 4-4).
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Figure 4-4: Web Interface 'Quick Setup' Screen after Login
5. Under the LAN IP Configuration group, define the LAN ‘IP Address’ and ‘Subnet Mask’
fields to correspond with your network IP settings. To define the LAN default gateway, refer to Step 8.
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6. Under the WAN IP Configuration group, set the WAN ‘Interface Mode’ to one of the
following:
Static: define the WAN static ‘IP Address’ and ‘Subnet Mask’ fields to correspond
with your IP network settings. To define the WAN Default Gateway, refer to Step
8.
DHCP: ensure that you have a DHCP server in your WAN network. The assigned
IP address and subnet mask are displayed in the ‘Current IP Address’ and ‘Current Subnet Mask’ fields. (In our example setup for Unit A, the DHCP IP address is defined as 10.33.2.35.)
PPPoE: ensure that you have a PPPoE server in your WAN network. Define the
‘PPPoE Username’ and ‘PPPoE Password’ fields to correspond with your PPPoE server authorization. The assigned IP address and subnet mask are displayed in the ‘Current IP Address’ and ‘Current Subnet Mask’ fields. To define the WAN PPPoE Default Gateway, refer to Step 8.
7. Click the Submit button; the MediaPack applies the changes.
8. To configure the default gateway (relevant for static and PPPoE WAN interface
modes), perform the following:
a. Access the 'Static Routing Table' screen (Advanced Configuration menu >
Network Settings submenu > Static Routes option).
Figure 4-5: Static Routing Table Screen
b. Add a static route entry with the following values based on our example setup:
Dest IP: 0.0.0.0 Dest Mask: 0.0.0.0 GW IP (i.e., default gateway): 10.33.0.1
c. Click the Insert button; the static routing entry is added to the table, as shown in
Figure 4-5 above.
9. Save the configuration (refer to Section 'Saving the Configuration Settings' on page
61).
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Note: Internet Explorer’s security settings may block access to the gateway’s
embedded Web server if they’re configured incorrectly. In such a scenario, the following message is displayed:
"Unauthorized: Correct authorization is required for this area. Either your
browser does not perform authorization or your authorization has failed. RomPager server."
To troubleshoot blocked access, perform the following:
1. Delete all cookies from the Temporary Internet files. If this does not
solve the problem, the security settings may need to be altered (refer to Step 2).
2. In Internet Explorer, from the Tools menu, choose Internet Options,
select the Security tab, and then select Custom Level. Scroll down until the Logon options are displayed and change the setting to Prompt for username and password and then restart the browser. This fixes any issues related to domain use logon policy.
Tip: Record and retain the IP address and subnet mask you assign the
MediaPack. Do the same when defining new username or password.
4.1.2.2 Assigning an IP Address using CLI
The procedure below describes how to configure the MediaPack's networking parameters using CLI. The CLI can be accessed through Telnet or an RS-232 connection. In our example setup, the CLI is accessed through Telnet (for detailed information on accessing the CLI through an RS-232 connection, refer to Section 'RS-232 Interface' on page 68).
¾ To assign an IP address using CLI:
1. Access the MediaPack by using your PC to establish a Telnet connection to the
MediaPack's LAN IP address 192.168.2.1.
2. Log on to the system using the following login passwords:
Login: Admin Password: Admin
3. Enter the configuration mode by typing the following commands:
enable <CR> <IP address># configure <CR>
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4. Configure the LAN interface IP address, by performing the following: a. From the main configuration mode, enter the “ip_interface” mode using the
following command:
192.168.2.1<cfg># ip_interface LAN <CR>
b. Configure the LAN interface static IP, using the following command:
192.168.2.1<if-ip>[LAN]#ipaddress <ip-address> <ip-mask> <CR>
c. To enable the new configuration, perform one of the following depending on how
you accessed the CLI:
RS-232: type the following commands:
192.168.2.1(if-ip)[LAN]# shutdown <CR>
<Newly assigned IP>(if-ip)[LAN]# no shutdown <CR>
Exit the LAN mode using the following command:
<Newly assigned IP>(IF-IP)[LAN]# exit <CR>
Telnet: the connection to the MediaPack is lost if the LAN interface is
shutdown. Therefore, you must first save the configuration to flash by typing the following command:
192.168.2.1 # store-running-config
Then reset the MediaPack by pressing on the reset button for more than two seconds. After the MediaPack restarts, re-access the MediaPack by repeating steps 1 to 3 using the newly assigned IP address.
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d. Verify the new LAN IP settings by using the following command:
<Newly assigned IP>(IF-IP)[LAN]# show ip interface LAN <CR>
5. Configure the WAN interface IP address, by performing the following: a. From the main configuration mode, enter the “ip_interface” mode using the
following command:
192.168.2.1<cfg># ip_interface WAN <CR>
b. Configure the WAN interface mode (Static, DHCP, or PPPoE):
Static IP (similar to the LAN static IP configuration):
a. Change the interface mode to Static using the following command:
192.168.2.1<if-ip>[WAN]#ipmode static <CR>
b. Configure the static IP address using the following command:
192.168.2.1<if-ip>[WAN]#ipaddress <ip-address> <ip­mask> <CR>
c. Enable the new configuration by typing the following command:
192.168.2.1(IF-IP)[WAN]# shutdown <CR>
192.168.2.1(IF-IP)[WAN]# no shutdown <CR>
d. Verify the new WAN IP settings by typing the following command:
192.168.2.1(if-ip)[WAN]# show ip interface WAN <CR>
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e. Exit the WAN mode using the following command:
192.168.2.1(if-ip)[WAN]# exit <CR>
f. Continue to Step 6 to configure the default gateway IP address
DHCP:
a. Ensure that you have a DHCP server in your WAN network. b. Enable the new configuration by typing the following command:
192.168.2.1(IF-IP)[WAN]# shutdown <CR>
192.168.2.1(IF-IP)[WAN]# no shutdown <CR>
c. Verify the new WAN IP settings by typing the following command:
192.168.2.1(IF-IP)[WAN]# show ip interface WAN <CR>
d. Continue to Step 7 to save the configuration. e. Exit the WAN mode using the following command:
192.168.2.1(if-ip)[WAN]# exit <CR>
PPPoE:
a. Ensure that you have a PPPoE server in your WAN network. b. Change the interface mode to PPPoE using the following command:
192.168.2.1<if-ip>[WAN]#ipmode PPPoE <CR>
c. Configure the PPPoE settings by typing the following command:
192.168.2.1(if-ip)[WAN]#pppoe user <username> secret <password> authmode <chap|pap> <CR>
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d. Enable the new configuration by typing the following command:
192.168.2.1(IF-IP)[WAN]# shutdown <CR>
192.168.2.1(IF-IP)[WAN]# no shutdown <CR>
e. Verify the new WAN IP settings by typing the following command:
192.168.2.1(if-ip)[WAN]# show ip interface WAN <CR>
f. Exit the WAN mode using the following command:
192.168.2.1(if-ip)[WAN]# exit <CR>
g. Continue to Step 6 to configure the default gateway IP address.
6. Configure the default gateway (relevant to Static and PPPoE WAN interface modes),
by typing the following command:
192.168.2.1(cfg)#
192.168.2.1(cfg)#context ip router <CR>
192.168.2.1(ctx-ip)[router]#route 0.0.0.0 0.0.0.0 <Default Gateway IP> <CR>
In our example setup, the default gateway is defined as 10.33.0.1.
7. Save the configuration by typing the following command:
192.168.2.1 # store-running-config
For additional information on configuring the network settings, refer to Section 'Network
Settings' on page 118.
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4.1.3 Connecting the MediaPack to the Network
After you have configured the MediaPack's IP address so that it's in the same subnet as your network, you can connect the MediaPack to your network and then start working with your device (e.g., perform advanced configuration).
¾ To connect the MediaPack to the network:
1. Disconnect your PC from the MediaPack.
2. Reconnect the MediaPack and your PC (if necessary) to the LAN.
3. Connect the WAN interface (port labeled WAN) to your WAN network, using a
standard Ethernet straight-through cable.
4. Restore your PC’s IP address and subnet mask to their original settings. If necessary,
restart your PC and re-access the MediaPack via the Embedded Web Server with its newly assigned IP address.
Figure 4-6: Connecting the MediaPack (Unit A and B) to the Network
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4.1.4 Configuring the ISDN Ports
This subsection provides a brief description on how to configure the MediaPack's ISDN ports. This description includes the more important ISDN port configuration parameters such as Uni-side and ISDN interface-to-ISDN port mapping (refer to Figure 4-7).
Figure 4-7: ISDN Port to ISDN Interface Binding
¾ To configure the MediaPack's ISDN ports:
1. Login to the MediaPack's embedded Web server (refer to Section 'Assigning an IP
Address Using HTTP' on page 42); the 'Quick Setup' screen appears.
2. From the 'Quick Setup' screen, click the ISDN Ports button or navigate to the 'ISDN
Ports' screen (Protocol Management menu -> ISDN submenu -> ISDN Port Settings option).
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Figure 4-8: ISDN Ports Screen
3. From the 'ISDN Ports' drop-down list, select the ISDN port that you want to configure.
4. From the 'Uni-side' drop-down list, select the type of ISDN port:
User: User side is used when the MediaPack’s port is connected to a network
side entity such as an ISDN line or a PBX network interface.
Net: Network side is used when the Me diaPack provides the network side
interface and the port is connected to a terminal equipment such as an ISDN phone or PBX.
(In our example setup for Unit A, ISDN Port 1 is configured as User and ISDN Port 0 is configured as Net.)
5. From the 'ISDN Interface' drop-down list, select the ISDN interface number to which
the port belongs. Each ISDN port must bind/map to an ISDN interface. The mapping is important because the IP to Tel Routing table routes the IP call to a designated ISDN interface. The call is then established on the ISDN port that corresponds to the specific ISDN Interface configured in this step.
(In our example setup for Unit A, ISDN Port 0 is bind to Interface 0 and ISDN Port 1 is bind to Interface 1.)
6. Click the Submit button, and then perform steps 3 through 5 for each ISDN port.
For additional information on configuring ISDN ports, refer to Section 'ISDN Port' on page
94.
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4.1.5 Configuring the ISDN Interfaces
The procedure below describes how to configure the ISDN interfaces.
¾ To configure the MediaPack ISDN interfaces, take the following 5
steps:
1. Login to the MediaPack's embedded Web server (refer to Section 'Assigning an IP
Address Using HTTP' on page 42); the 'Quick Setup' screen appears.
2. From the 'Quick Setup' screen, click the ISDN Interface arrow button or navigate to
the 'ISDN Interfaces' screen (Protocol Management menu -> ISDN submenu -> ISDN Interface Settings option).
Figure 4-9: ISDN Interfaces Screen
3. From the 'ISDN Interfaces' drop-down list, select the ISDN interface that you want to
configure.
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4. If the ISDN ports that bind to the ISDN interface are configured as USER side, then
the following parameters should be configured:
MSN Suffix: determine s the USER side MSN. If no MSN’s are configured, the
MediaPack accepts all incoming calls.
Hunt logic: configured if more then one ISDN port is bound to the interface.
(In our example setup for Unit A, for ISDN Interface 1 the MSN suffix is configured to 3000; for ISDN Interface 0, no additional configuration is required.)
5. To use the Port based routing feature, configure the “Add Port as Prefix” parameter
to ‘Enable’. In this mode the port number is used as prefix for the source number.
6. Click the Submit button, and then repeat steps 3 through 5 for all the required ISDN
interfaces.
For additional information on configuring ISDN interfaces, refer to Section 'ISDN Interface
Settings' on page 96.
4.1.6 Configuring the SIP Parameters
The SIP parameters are configured using the options of the SIP Gateway submenu (Protocol Management menu > SIP Gateway submenu).
SIP configuration includes the following main sections:
General SIP parameters Proxy and Registration parameters SIP users
When no Proxy is implemented, the internal Tel to IP Routing table is used to route the calls (refer to Section 'Tel to IP Routing Table' on page 106). In our example setup, Unit A and Unit B can either connect using the Proxy Server or Internal Routing tables. The procedure below describes both methods.
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¾ To configure the SIP parameters:
1. Access the 'SIP General Settings' screen (Protocol Management menu > SIP
Gateway submenu > SIP General Settings option).
Figure 4-10: SIP General Settings Screen
2. In the 'SIP General Settings' screen, configure the relevant parameters. (In our
example setup for Unit A, no configurations were required in this screen.)
3. Access the 'SIP Proxy & Registration' screen (Protocol Management menu > SIP
Gateway submenu > SIP Proxy & Registration Settings option).
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Figure 4-11: SIP Proxy & Registration Screen
4. In the 'SIP Proxy & Registration' screen, perform the following: a. When working with a Proxy server, set the ‘Enable Proxy’ field to ‘Enable', and
then in the ‘Primary Proxy' field, enter the IP address of the primary Proxy server. When no Proxy is used, the Internal Routing table is used to route the calls (refer to sections 'Tel to IP Routing Table' on page 106 and 'IP to Tel Routing Table' on page 108). (In our example setup for Unit A, 'Enable Proxy' is set to ‘Enable’ and 'Primary Proxy' is defined as 10.33.2.20.)
b. In the ‘SIP Domain Name’ field, enter the SIP domain name. (In our example
setup for unit A, the SIP domain name is defined as 10.33.2.35).
c. From the ‘Enable Registration’ drop-down list, select one of the following for
proxy registration:
'Disable': the MediaPack doesn't register to a Proxy server/Registrar
(default).
‘Enable’: the MediaPack registers to a Proxy server/Registrar at power up
and every ‘Registration Expiry Time’ seconds; The MediaPack sends a REGISTER request according to the ‘Authentication Mode’ parameter.
(In our example setup for Unit A, 'Enable Registration' is set to ‘Enable’.)
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d. From the 'Authentication Mode' drop-down list, select one of the following:
’Per User’ (default): requires the configuration of the SIP users as described
in Step 4.
‘Per Gateway’: requires that you provide ‘Default user name’, ‘Default user
password’ and ‘Default user cnonce’
(In our example setup for Unit A, the Authentication mode is set to ’Per User’.)
e. Click the Submit button.
5. If in the 'SIP Proxy & Registration' screen the Authentication mode was set to ‘per
user’, perform the following:
a. Access the 'SIP Users' screen (Protocol Management menu > SIP Gateway
submenu > SIP Users option).
Figure 4-12: SIP Users Screen
b. Add the SIP users ‘Name’ (phone number) and ‘Password'. (In our example
setup for Unit A, SIP user ID 1 was defined with the name "1000" and without a password; SIP user ID 2 was defined with the name "3000" and without a password).
6. Click the Submit button.
7. In our example setup, verify that Users 1000@10.33.2.35 and 3000@10.33.2.35 are
registered at the Proxy Server 10.33.2.20.
For additional SIP-related parameters, refer to Section 'SIP Gateway' on page 80. For detailed information on the parameters ‘Registration Time’ and ‘Authentication Mode’,
refer to refer to Table 6-2 on page 83.
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4.1.7 Configuring Coder Groups
The procedure below describes how to define coder groups in the 'Coder Groups' screen. In our example setup for Unit A, no configuration changes were made in this screen.
¾ To configure the coder groups:
1. In the 'Quick Setup' screen, click the Coder Groups arrow button or navigate to the
'Coder Groups' screen (Protocol Management menu > Profile Definitions submenu > Coder Group Profiles option).
Figure 4-13: Coder Groups Screen
2. From the list of coder groups, select the coder group, and then define up to five
coders.
Note: The preferred coder is the coder that the MediaPack uses as a first choice
for all connections. If the far-end gateway does not use this coder, the MediaPack negotiates with the far-end gateway to select a coder that both sides can use.
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4.1.8 Configuring IP to Tel Routing Table
The IP to Tel Routing table is used to route incoming IP calls to the relevant ISDN interface.
The procedure below describes how to configure IP-to-Tel call routing according to our example setup: Incoming IP calls with destination number 1000 are to be routed to ISDN interface number 0; while incoming IP calls with destination number 3000 are to be routed to ISDN interface number 1.
¾ To route incoming IP calls to the relevant ISDN interface:
1. Open the ‘IP to Tel Routing Table’ screen (Protocol Management menu > Routing
Tables submenu > IP to Tel Routing option).
Figure 4-14: IP to Tel Routing Table Screen
2. Add the entries displayed in the figure above by performing the following: a. From the ‘Position' drop-down list, select the entry that you want to add.
b. In the ‘Destination Number’ field, enter a called telephone number prefix. c. From the ‘Destination Interface’ drop-down list, select the ISDN interface number
to which calls that match the destination number are routed.
d. Click the Insert button to add the entry.
For detailed information on the IP to Tel Routing table, refer to section 'IP to Tel Routing
Table' on page 108.
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4.1.9 Configuring Tel to IP Routing Table
The Tel to IP Routing Table is used (as an alternative to a Proxy server) to route outgoing Tel-to-IP calls to a remote IP destination, or to the MediaPack itself (depending on the extension number). The Tel to IP Routing Table is used as an alternative to a Proxy server.
The procedure below describes how to configure Tel-to-IP call routing according to our example setup: Outgoing Tel calls with numbers 2000 and 4000 are to be routed to IP address 10.33.2.36; while outgoing Tel calls with numbers 1000 and 3000 are to be routed back to the MediaPack itself.
¾ To configure the Tel to IP Routing table:
1. Open the ‘Tel to IP Routing Table’ screen (Protocol Management menu > Routing
Tables submenu > Tel to IP Routing option).
Figure 4-15: Tel to IP Routing Table Screen
2. Add the four entries displayed in the figure above by performing the following: a. From the ‘Position' drop-down list, select the entry that you want to add.
b. In the ‘Destination Number’ field, enter the extension number you need to reach. c. In the ‘Destination IP’ field, enter the destination IP address. d. Click the Insert button to add the entry.
For detailed information on the Tel to IP Routing table, refer to Section 'Tel to IP Routing
Table' on page 106.
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4.1.10 Saving the Configuration Settings
To ensure that the currently modified configuration is permanently applied, you must save it to the MediaPack's non-volatile memory.
¾ To save the configuration changes to the non-volatile memory:
1. On the main menu bar, click the Load & Save Configuration button; the ‘Load &
Save Configuration’ screen is displayed.
Figure 4-16: Load & Save Configuration Screen
2. Click the Save Configuration button; a confirmation message appears when the save
is complete.
4.1.11 Configuring the ISDN Telephone Units
At this stage, the MediaPack is configured for establishing calls between Unit A and Unit B, from Unit A to the external PSTN network, and from Unit B to the external PSTN network.
Therefore, before generating a call, verify the following configurations:
The ISDN phone that is connected to Unit A is configured with the MSN - 1000 The ISDN phone that is connected to Unit B is configured with the MSN - 2000
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4.1.12 Establishing a Call between Units A and B
At this stage, you can now establish calls between Unit A and Unit B. For additional information on configuring PBX, FAX, or modem, refer to Appendix B.
For a detailed description of the MediaPack configuration tools, refer to Chapter 5 on page
63.
For a detailed description of all the configuration options for the MediaPack, refer to Chapter 6 on page 79.
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5 MediaPack Configuration Tools
The MediaPack provides a rich set of configuration tools for configuring the MediaPack parameters:
Embedded Web Server based on HTTP for local and remote configuration, accessed
using a standard Web browser (refer to Section 'Embedded Web Server' on page 64)
Embedded Command Line Interface - CLI (refer to Section 'Embedded Command
Line Interface' on page 68).
Configuration file (refer to Section 'MediaPack Configuration File' on page 73)
Throughout this chapter, where the embedded Web server's parameters are described, the corresponding CLI commands are given (depicted in square brackets).
5.1 Configuration Concepts
The MediaPack provides two types of configurations:
Running configuration Persistent configuration
Note: This section is only relevant to the CLI and to the Configuration file. In other
words, it isn’t relevant when the embedded Web server is used to configure the MediaPack.
5.1.1 Running Configuration
The running configuration is the MediaPack's currently active configuration (it reflects the actual system’s state). On startup, the persistent configuration is loaded to the running configuration. The running configuration can only be modified by the CLI or over the Web.
The running configuration can be copied to the startup configuration (refer to Section 'Saving Configuration Settings on the MediaPack' on page 146).
5.1.2 Persistent Configuration
The persistent configuration is used at boot up to configure the system (refer to the figure below).
There are three types of persistent configurations:
Built-in configuration: configuration compiled into the code itself. It contains minimal
configuration settings. This configuration is applied to the MediaPack if no other configuration is present.
Factory configuration: configuration stored in the internal file system. It contains the
default configuration and cannot be erased from flash.
Startup configuration: configuration that is modified and created by the user. The
startup-configuration is a configuration stored in the internal file system. It's the main configuration file. On boot, this file is loaded to the MediaPack. You can upload this configuration to a host (refer to Section 'Saving a Configuration File to a PC' on page
148) or download an existing configuration file to the MediaPack (refer to Section
'Loading a Configuration File' on page 150).
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Only one configuration is loaded to the running configuration when the MediaPack starts up (according to the figure below).
Figure 5-1: Loading Persistent Configuration
5.2 Embedded Web Server
The MediaPack gateway contains an embedded HTTP server that provides a user-friendly client Web interface.
This section provides an overview of the Embedded Web Server and includes the following subsections:
'Computer Requirements' on page 65 'Areas of the Web Interface' on page 65 'Main Menu Bar ' on page 66 'Convention for Entering Phone Numbers in Tables' on page 66 'Dialing Notations' on page 67
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5.2.1 Computer Requirements
To use the Embedded Web Server, the following is required:
A PC running one of the following Web browsers:
Microsoft™ Internet Explorer™ (version 6.0 and higher)
Firefox (version 1.0.7 and higher)
An IP network connection to the MediaPack gateway
Note: Web The browser must be Java-script enabled. If Java-script is disabled,
some pages may not work.
5.2.2 Areas of the Web Interface
Figure 5-2 shows the general layout of the MediaPack's Web interface.
Figure 5-2: Areas of the MediaPack Web Interface
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The Web interface consists of the following areas:
Main menu bar: appears on the left of every screen, providing quick-and-easy access
to parameters, submenus, submenu options, functions, and operations.
Submenu bar: appears on the top of screens and contains submenu options. Title bar: displays the name of the BRI gateway model Workspace: the main area of the screen in which information is viewed and
configured.
When positioning your curser over a parameter name (or a table) for more than a second, a tooltip is displayed, providing a short description of the parameter.
5.2.3 Main Menu Bar
The main menu bar of the Web interface consists of the following menus:
Quick Setup: use this menu to configure the gateway’s basic settings (refer to Section
'Quick Setup' on page 79).
Protocol Management: use this menu to configure the gateway’s control protocol
parameters and tables (refer to Section 'Protocol Management' on page 79)
Advanced Configuration: use this menu to perform advanced configuration settings
(refer to Section 'Advanced Configuration' on page 118).
Status & Diagnostics: use this menu to view hardware and software version
information (refer to Section 'Status & Diagnostics' on page 139).
Software Upgrade: use this menu to load new software or configuration files to the
gateway (refer to Section 'Software Upgrade' on page 144).
Load & Save Configuration: use this menu to load and save configuration changes
(refer to Section 'Load & Save Configuration' on page 146).
Reset: use this menu to reset the gateway (refer to Section 'Restoring Factory Default
Configuration' on page 152)
5.2.4 Convention for Entering Phone Numbers in Tables
Phone numbers entered into various tables on the gateway, such as the Tel to IP routing table, must be entered without any formatting characters. For example, if you wish to enter the phone number 555-1212, it must be entered as 5551212 without the hyphen (-). If the hyphen is entered, the entry does not work. The hyphen character is used in number entry only, as part of a range definition.
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5.2.5 Dialing Notations
Table 5-1 describes the dialing notations for configuring destination and source telephone
number matching.
Table 5-1: Dialing Plan Notations
Notation Description
[n-m] Character range, e.g., [2-7]
[n, m] Character selection, e.g., [2,6,b]
* Any string
% Single character
The list below includes a few examples for dialing plan notations:
000[1-9]*: match all numbers with three leading zeros *5: match all strings ending with 5 00%%%: match all numbers with length 5 starting with 00 (note that 00001
matches)
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5.3 Embedded Command Line Interface
The MediaPack provides an embedded Command Line Interface (CLI) that can be used for configuration and diagnostics. The CLI (or CommandShell) can be accessed using Telnet or RS-232.
5.3.1 Logging into the CLI
You can access the MediaPack's CLI using a Telnet session or RS-232.
5.3.1.1 Embedded Telnet Server
¾ To access the CLI using the embedded Telnet server:
1. Use a standard Telnet application to connect to the MediaPack's Embedded Telnet
Server.
2. At the login prompt, type Admin, and then press Enter.
3. At the Password prompt, type Admin, and then press Enter.
Once successfully logged in (indicated by command prompt ‘>’), you are in Operator Execution mode (for information on the CLI modes, refer to Section 'CLI Modes' on page
68). The command prompt is preceded by the MediaPack's current LAN IP address, as
shown below:
'192.168.2.1>'
5.3.1.2 RS-232 Interface
¾ To access the CLI using the MediaPack's RS-232 interface:
1. Connect the RS-232 port to your PC (refer to 'Connecting the RS-232 Serial Interface'
on page 34).
2. Use a serial communication software (e.g., HyperTerminal
TM
) with the following
communications port settings:
Baud Rate: 115,200 bps (user-defined)
Data bits: 8
Parity: None
Stop bits: 1
Flow control: None
3. Login using username and password (the default is ‘Admin’ and ‘Admin’ respectively).
4. The baud rate may be changed using the CLI command “console baudrate
<baudrate>”. The valid rates to set are 9600, 19200, 38400, 57600 or 115200. The default setting is 115200. The new baud rate will be effective after reset.
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5.3.2 CLI Modes
As described above, the gateway can be managed using the CLI. The CLI allows you to manage the configuration file, reconfigure the running system, query the system state, display debug messages, and execute supplementary commands such as ping.
The CLI supports three main modes:
Operator Execution Mode: allows you to execute operator-related commands such
as ping and various show commands to view the system state
Execution Mode with administrative privileges: allows you to execute advanced
commands available only to users with administrative privileges
Configuration Mode: allows you to configure the system. The Configuration mode is
divided into several logical sub-modes. Figure 5-3 below is an overview of the main configuration modes:
Figure 5-3: Overview of Configuration Modes
The current mode is reflected at the prompt as follows:
Execution Mode: nodename> Execution Mode (administrative level): nodename# Administrator execution mode and various configuration modes: nodename(mode)# ,
where nodename is the current LAN IP address.
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5.3.3 Navigating in the CLI
After you log onto the gateway, you are in the Operator Execution mode. This mode allows you to control the system with the help of a subset of the available commands.
To configure the device, you first need to change the Operator Execution mode to Administrator Execution mode. To perform this, type the command enable. The Administrator Execution mode offers you all the possible settings, and then you have to enter the Configuration mode using the configure command.
To access various configuration modes, use the commands described in Table 5-3 on page 71. To return to a previous configuration mode (i.e., from Configuration to Administrator Execution mode), use the command exit.
5.3.4 Getting Acquainted with the CLI
The table below describes general CLI commands that you can use to facilitate the MediaPack configuration while using CLI.
Note: The CLI commands are case-sensitive
Table 5-2: Useful CLI Command for Facilitating Configuration
Feature Perform this …
To display a list of all applicable commands of an active mode
Type a question mark ('?') or press the Tab key. The applicable commands are displayed at the end of the list, separated by a line.
To display all possible options relevant to a specific command
Type a question mark ('?') or press the Tab key after the command name.
To automatically complete a command that's partially typed
Press the Tab key. Note: If the system is unable to complete the
command, it displays all the commands that begin with the characters you have typed so far.
To view a list of previously executed commands
Use the up and down arrow buttons to navigate through this list.
To repeat a command
Press Enter when at the respective position in
the list. To delete a line from a table Type ‘no’ at the beginning of the command. To disable a currently enabled command Type ‘no’ at the beginning of the command.
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5.3.5 Configuring the System
This section provides an overview of the system configuration using CLI. For a detailed description of the CLI parameters, refer to Chapter 6.
¾ To access the Main Configuration mode:
1. Log on to the system.
2. Type the enable command to acquire administrative privileges.
3. Type the configure command to enter the main configuration mode.
Table 5-3 on page 71 describes the CLI configuration modes.
Table 5-3: Description of Configuration Modes
Configuration Mode Description
“main configuration mode”
The main configuration mode contains system wide configurations such as DNS, SNMP, and SNTP parameters.
“context ip”
Entered from “main configuration mode”. This mode contains IP-related configurations such as:
Static routes (refer to Section 'Static Routes' on page 123) Definition of the IP interfaces (LAN and WAN). They must be defined
in this mode and are referenced in other configuration modes
“context cs”
Entered from the "main configuration" mode. This mode contains the definitions of the logical interfaces required for call
handling by providing access to the “sip interface” and “pstn interface” modes.
“Interface sip”
To enter the “interface sip” mode, change to the “context cs” mode, and then use the command “interface sip sip”. This mode contains the Proxy and Registrar definitions.
For a detailed description of parameters, refer to 'SIP Proxy & Registration ' on page 82.
“interface isdn”
To enter the “interface pstn” mode, change to the “context cs” mode, and then use the command “interface pstn <0..3>”.
This mode is used to configure the ISDN interface, which is a logical abstraction used for call routing.
For a detailed list of parameters, refer to 'ISDN Interface' on page 96.
“gateway sip”
From the main configuration mode, use the command “gateway sip”. This mode is used to configure general SIP-related parameters.
For a detailed description of the parameters, refer 'SIP General ' on page
80.
“port ethernet”
From the main configuration mode, use the command “port Ethernet 0 <0..1>”. Use 0 for the Ethernet port that corresponds to the LAN interface and 1 for the Ethernet port that corresponds to the WAN interface.
This mode is used to configure the LAN and WAN ports (e.g., to configure the physical connection mode).
In this mode, the media characteristics of the Ethernet port are defined. For more information, refer to 'IP ' on page 118.
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Table 5-3: Description of Configuration Modes
Configuration Mode Description
“port isdn”
From the main configuration mode, enter the command “port pstn 0 <0..3>, where 0 indicates the port number written on the case.
This mode is used to configure specific ISDN ports (e.g., to define the User or Network side).
For more information, refer to Section 'ISDN Port Settings' on page 94.
“profile napt”
From the main configuration mode, enter the command “profile napt WAN”. This mode contains configuration specific to NAPT on the WAN interface.
Refer to Section Services on page 137.
“profile voice ip”
From the main configuration mode, enter the command “profile voice isdn <0..4>". For more information, see 'ISDN Profiles' on page 113.
“profile voice isdn”
From the main configuration mode enter the command “profile voice ip <0..30>
For more information, refer to 'IP Profiles' on page 110.
“profile coder-group”
From the main configuration mode, enter the command “profile coder­group <1…5>". For more information, refer to Coder Group on page 115.
“profile call-progress-tone”
From the main configuration mode, enter the command “profile call­progress-tone <name>". The “profile call-progress-tone” configures one call progress tone. Use the command “play” and “no play” to define a call progress tone. Use the command “flush” to remove the current “play”, “no play” sequence.
Refer to Section 'Configuring Call Progress Tones using CLI' on page 91 for information on configuring the call progress tones.
“profile tone-set”
From the main configuration mode, enter the command “profile tone set <name>". The “profile tone-set” aggregates a set of call progress tones in a tone set. A tone set is assigned to an ISDN interface. Refer to Section 'Configuring Call Progress Tones using CLI' on page 91 for information on configuring the call progress tones.
5.3.6 Shutdown / No Shutdown
Certain configuration modes (such as ISDN Interface) must be deactivated and re­activated (using the ‘shutdown’ and ‘no shutdown’ commands) for their parameters to take affect on the running configuration (on-the-fly).
This rule applies to the following configuration modes:
ip_interface port pstn mode (use up/down instead of shutdown / no shutdown) port ethernet interface sip interface pstn gateway sip
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5.4 MediaPack Configuration File
As an alternative to configuring the VoIP gateway using the Web interface (described in Section 'Embedded Web Server' on page 64) or the CLI (refer to Section 'Embedded
Command Line Interface' on page 68), you can configure the MediaPack by loading the
configuration file containing customer-configured parameters. The configuration file is loaded to the MediaPack using the Web interface or the CLI using
a standard TFTP server (refer to Section 'Loading a Configuration File' on page 150). The configuration file is stored in the MediaPack's non-volatile memory after the file is
loaded. When a parameter is missing from the configuration file, a default value is assigned to that parameter. Therefore, to restore the default configuration parameters, load an empty configuration file to the MediaPack.
Notes:
Some of the MediaPack parameters are only config urable through the
configuration file or the CLI (and not through the Web interface).
The configuration file can o nly be used to change the startup
configuration. Therefore, after loading this file to the MediaPack (via CLI or Web), the MediaPack must be reset for the changes to take affect.
5.4.1 Configuration File Structure
The structure of the configuration file is similar to the structure of the CLI. For example, specific parameters must be entered in context of their operation mode, and the Configuration Modes that aren’t updated on-the-fly must be terminated with a ‘no shutdown’ command (refer to Section 'Shutdown / No Shutdown' on page 72).
The following general rules apply to the structure of the configuration file:
Lines beginning with a number ‘#’ sign (as the first character) are ignored. A carriage return must be the final character of each line. The configuration file must end with one or more carriage returns.
5.4.2 Modifying a Configuration File
¾ To modify the configuration file:
1. Save the configuration file on the gateway to a folder on your PC using the CLI or
embedded Web server (refer to Section 'Saving a Configuration File to a PC' on page
148), or alternatively use the default Configuration file supplied with the SW package.
2. Open the file (the file is opened in Notepad or a Customer-defined text file editor) and
modify the configuration file parameters according to your requirements; save and close the file.
3. Load the modified configuration file to the gateway using CLI or the Embedded Web
Server (refer to Section 'Loading a Configuration File' on page 150).
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5.4.3 Configuration File Examples
Figure 5-4 through Figure 5-7 show examples of a configuration file for the VoIP gateway.
Figure 5-4: Configuration File Example 1
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Figure 5-5: Configuration File Example 2
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Figure 5-6: Configuration File Example 3
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Figure 5-7: Configuration File Example 4
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6 Configuring the MediaPack
This chapter provides step-by-step instructions for configuring the MediaPack. The procedures described in this chapter are mainly targeted for those using the MediaPack's embedded Web server. However, for those intending to use CLI, the CLI commands corresponding to the Web interface's commands and parameters are also provided.
The MediaPack's embedded Web server consists of the following menus (on the menu bar):
Quick Setup (refer to Section 'Quick Setup' on page 79) Protocol Management (refer to Section 'Protocol Management' on page 79) Advanced Configuration (refer to Section 'Advanced Configuration' on page 118) Status & Diagnostics (refer to Section 'Status & Diagnostics' on page 142) Software Update (refer to Section 'Software ' on page 144) Load & Save Configuration (refer to Section 'Load & Save Configuration' on page 146) Reset (refer to Section 'Resetting the MediaPack' on page 154)
Note: Parameters enclosed in square brackets represent the corresponding Web
interface parameters and commands for configuring the MediaPack using Command Line Interface (CLI).
6.1 Quick Setup
The Quick Setup menu provides a fast-and-easy method for configuring the basic MediaPack parameters. This basic configuration includes, for example, LAN and WAN IP addresses, SIP proxy, voice coders, ISDN, and various routing tables.
For a detailed description of the 'Quick Setup' screen and initial configuration procedures, refer to Chapter 4 on page 39.
6.2 Protocol Management
The Protocol Management menu is used to configure the gateway’s SIP parameters, ISDN parameters, number manipulation tables, call routing tables, and profiles.
The Protocol Management menu includes the following submenus:
SIP Gateway (refer to Section 'SIP Gateway' on page 80) ISDN (refer to Section 'ISDN' on page 88) Manipulation Tables (refer to Section 'Manipulation Tables' on page 98) Routing Tables (refer to Section 'Routing Tables' on page 106) Profile Definitions (refer to Section 'Profile Definitions' on page 110) Call Progress Tone (refer to Section 'Configuring Call Progress Tones using CLI' on
page 91)
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6.2.1 SIP Gateway
The SIP Gateway submenu is used to configure the gateway’s specific SIP protocol parameters.
This menu contains the following options:
SIP General Settings (refer to Section 'SIP General ' on page 80) SIP Proxy & Registration Settings (refer to Section 'SIP Proxy & Registration ' on page
82)
SIP Users (refer to Section 'SIP Users' on page 87)
6.2.1.1 SIP General Settings
The SIP General Settings option opens the 'SIP General Settings' screen. This screen is used to configure the MediaPack's general SIP parameters.
¾ To configure the SIP general parameters:
1. Open the ‘SIP General Settings' screen (Protocol Management menu > SIP
Gateway submenu > SIP General Settings option).
Figure 6-1: SIP General Settings Screen
2. Configure the SIP general parameters according to Table 6-1.
3. Click the Submit button to save your changes.
4. To save the changes to the flash memory, refer to Section 'Saving Configuration
Settings on the MediaPack' on page 146.
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Table 6-1: SIP General Parameters (continues on pages 81 to 81)
Parameter Description Prack
[prack-mode [disable | require | support]]
Defines the PRACK behavior.
Disable = 100rel is not supported and not required. Supported = 100rel is added to the supported header (default). Required = 100rel is added to the supported and required header.
Early Media [[no]earlyMedia]
Enable or disable early media.
Enabled = use 183 response Disabled = use 180 alerting response (default).
Session Expires [sessionExpires <val>]
Each time the timer expires, the session is refreshed using a RE-INVITE. 0 = disabled (default)
Valid range is 10 to 3600 sec.
Min Session Expires [minSessionExpires <val>]
The value used in the Min-SE header filed. 0 = disabled Valid range is 10 to 3600 sec. The default value is 90.
Asserted Identity Mode
[asserted-identity-mode <none | pAssertedIdentity>
Defines the Asserted Identity Mode.
None = system does not use the P-Asserted Identity header PAssertedIdentity
Use rPort [[no]useRPort]
Defines whether or not to add the rPort value to the via headers. This defines the behavior for symmetric response routing. Valid options include:
Enable Disable
SIP Transport Type [transport <TCP | UDP>]
Defines if UDP or TCP is used as SIP transport. Valid options include:
UDP (default) TCP
SIP local port [localPort <num>]
Defines the UDP local port. Valid range is 1 to 8,000. The default is 5060.
SIP proxy port [proxyPort <num>]
The SIP stack sends requests to this port. Valid range is 1 to 32767. The default is 5060.
Note: There is no restriction on the proxy port.
Use Source Number as Display Name
[manipulation sip-display­name
[no] copy-from-src]
If enabled, the SIP source name is copied to the display name.
Using CLI To change the SIP general parameters using CLI:
1. Login to the system.
2. Change to the configuration mode.
3. From the main configuration mode, change to the “gateway sip” mode.
4. Use the commands in square brackets ([]) to change the parameter values.
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6.2.1.2 SIP Proxy & Registration Settings
The SIP Proxy & Registration Settings option opens the 'SIP Proxy & Registration’ screen. This screen is used to configure parameters that are associated with SIP Proxy and Registration.
¾ To configure the SIP Proxy and Registration parameters:
1. Open the ‘SIP Proxy & Registration’ screen (Protocol Management menu > SIP
Gateway submenu > SIP Proxy & Registration Settings option).
Figure 6-2: SIP Proxy & Registration Screen
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2. Configure the Proxy and Registration parameters according to Table 6-2.
3. Click the Submit button to save your changes and to register to a Proxy / Registrar.
4. To save the changes to the flash memory, refer to Section 'Saving Configuration
Settings on the MediaPack' on page 146.
Table 6-2: SIP Proxy and Registration Parameters (continues on pages 83 to 86)
Parameter Description SIP Domain Name
[[no]domain]
Defines the host part of the to and from headers used in SIP requests. Valid options include:
IP FQDN
Local Interface
[[no]bind <LAN|WAN>]
The SIP Stack uses this IP address in its control messages such as via and contact. This parameter does not specify the interface used to send the packet. The outgoing interface is determined by routing.
Valid options include:
LAN WAN
Proxy-Related Parameters Enable Proxy
[[no]useProxy]
Enables or disables proxy. Valid options include:
Enable = Proxy is enabled. Disable (default) = Proxy is not enabled. If proxy is disabled, all proxy-related
parameters are ignored.
Primary Proxy
[[no]proxy 0 <IP|FQDN>]
The address of the primary and the three fallback proxies. If defined, messages are sent to one of these addresses. If fallback proxies are used, keep alive must be enabled.
Valid options include:
IP FQDN
First Fallback Proxy
[[no]proxy 1 <IP|FQDN>]
The address of the primary and the 3 fallback proxies. If defined, messages are sent to one of these addresses. If fallback proxies are used, keep alive must be enabled.
IP FQDN
Second Fallback Proxy
[[no]proxy 2 <IP|FQDN>]
The address of the primary and the 3 fallback proxies. If defined, messages are sent to one of these addresses. If fallback proxies are used, keep alive must be enabled.
Valid options include:
IP FQDN
Third Fallback Proxy
[[no]proxy 3 <IP|FQDN>]
The address of the primary and the 3 fallback proxies. If defined, messages are sent to one of these addresses. If fallback proxies are used, keep alive must be enabled.
Valid options include:
IP FQDN
Redundancy Mode
[proxy-redundancy-mode <parking|homing>]
Valid options include:
None (default) = no proxy redundancy Parking = continue working with the currently active proxy Homing = always try to use the primary proxy
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Table 6-2: SIP Proxy and Registration Parameters (continues on pages 83 to 86)
Parameter Description Proxy Swap Timeout
[proxy-hot-swap <500­2000ms>]
The time (in msec) after which a proxy is considered not working and the next proxy is used. If fallback proxies are used, keep-alive must be enabled and the redundancy mode must be set to parking or homing.
Valid range is 500 to 20,000 msec. The default is 2,000 msec.
Note: For fallback to routing table, please see parameter Fallback-to-routing table.
Enable-keep-alive
[[no]keepAlive]
Specifies if keep-alive using options is enabled. Valid options include:
Enabled Disabled (default)
Registrar-Related Parameters Enable Registration
[[no]useRegistrar]
Enables or disables registration. Valid options include:
Enable = the system tries to register with a registrar. In this case, a registrar or
proxy must be specified. For additional information, refer to Section 'SIP Proxy &
Registration Settings' on page 82.
Disable (default) = the system does not register with a registrar.
Registrar Address
[[no]registrar <IP|FQDN>]
Address to where REGISTER requests are sent. Valid options include:
IP FQDN
Registration Domain Name
[reg-domain-name]
Defines the host part of the to and from header of the register message. Valid options include:
IP FQDN
Registration Expiry Time
[reg-expiry-timeout]
Defines the value of the expire header. Valid range is 10 to 10,000 seconds. The default is 3,600.
Retry time
[reg-retry-timeout]
Defines the time after which a failed registration is repeated. Valid range is 5 to 3,600 sec. The default is 30 sec.
Routing-Related Parameters Routing & Manipulation
[no]route-before-incoming]
Determines if the routing manipulation is performed before or after number manipulation.
Valid options include:
route-first route-last (default)
Enable Fallback to Routing Table
[[no]fallback-to-routing­table]
This parameter is applicable only if the proxy is enabled and routing tables are used. Valid options include:
Yes = If the proxy is not reachable, requests are sent to the address determined
by the routing table.
No (default) = if the proxy is not reachable, requests are discarded.
Prefer Routing Table
[[no]prefer-route-table]
This parameter is applicable only if the proxy is enabled and routing tables are used. Valid options include:
No (default) = requests are sent to the proxy. Yes = requests are sent to the destination specified in the routing table. If the
entry is not found, the requests are sent to the proxy (if a proxy is enabled)
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Table 6-2: SIP Proxy and Registration Parameters (continues on pages 83 to 86)
Parameter Description Use Routing Table for
Host Names and Profiles
[[no]always-use-route­table]
This parameter is applicable only if the proxy server is used. Valid options include:
Enabled = the domain field of the to header is set to the value determined by the
routing table.
Disabled (default) = the domain field of the to header is set to the proxy.
Note: This parameter does not influence the destination to which the packet is sent.
Always use Proxy
[[no]forceProxy]
If this parameter is enabled, the system always uses the proxy server. If the proxy is not on-line, the call fails.
Valid options include:
Enabled Disabled (default)
Registration & Authentication Parameters Authentication Mode
[[no] authPerGateway]
This parameter describes the authentication mode used to register / authenticate with a proxy or gateway.
Valid options include:
Per User = gateway registers only a single user and uses this user name and
password for call authentication.
Per Gateway = registers a list of users defined in the SIP Users screen (refer to
Section 'SIP Users' on page 87). The gateway uses the list of users for call authentication if a proxy or gateway requires authentication. The gateway attempts to match the “from number” to select a user. If a match is found, this user is used for authentication. If no user is found, the call fails.
Default User Name
User name used to register and authenticate with a registrar or to authenticate with a proxy.
This user name is only used if the Authentication Mode parameter is set to Per Gateway.
Default User Password
Password used to authenticate with a registrar or a proxy. This password is only used if the Authentication Mode parameter is set to Per
Gateway.
Authentication User
User name used for authentication. If not defined, the user name is used.
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Table 6-2: SIP Proxy and Registration Parameters (continues on pages 83 to 86)
Parameter Description Using CLI
To define the SIP Proxy & Registration parameters using CLI:
1. Log on to the system.
2. Change to the configuration mode.
3. From the main configuration mode, change to the “context cs” mode.
4. From the “context cs” mode, change to the “interface sip” mode.
5. To enter the interface sip mode, use the command interface sip sip.
6. Use the command [[no[authPerGateway] as described above.
For more information on CLI, refer to Chapter
5.3 on page 68.
To define the default user name, perform the following:
1. Log on to the system.
2. Change to the configuration mode.
3. From the main configuration mode, change to the “gateway sip SIP” mode.
4. Enter the command:
user default name <name> secret <password> authuser <authname>
Where <name> is the user name, <password> is the password, and <authname> is the name used for authentication.
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6.2.1.3 SIP Users
The SIP Users option opens the 'SIP Users' screen. This screen is used to define up to 32 SIP users, by name and password.
¾ To configure SIP users:
1. Open the ‘SIP Users' screen (Protocol Management menu > SIP Gateway submenu
> SIP Users option).
Figure 6-3: SIP Users Screen
2. Configure the SIP users according to Table 6-3.
3. Click the Submit button to apply your changes.
4. To save the changes to the flash memory, refer to Section 'Saving Configuration
Settings on the MediaPack' on page 146.
Table 6-3: SIP Users Parameters
Parameter Description Name
User name used to register and authenticate with a registrar or to authenticate with a proxy.
This user name is only used if the Authentication Mode parameter is set to Per User.
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Table 6-3: SIP Users Parameters
Parameter Description Password
Password used to authenticate with a registrar or a proxy. This password is only used if the Authentication Mode parameter is set to Per User.
Authentication User
User name used for authentication. If not defined, the user name is used.
Using CLI To define the SIP Users parameters using CLI:
1. Log on to the system.
2. Change to the configuration mode.
3. From the main configuration mode, change to the “gateway sip SIP” mode.
4. Enter the command:
user <x> name <name> secret <password>
Where <x> is the SIP User ID, <name> is the user name, and <password> is the password.
For more information on CLI, refer to Chapter
5.3 on page 68.
6.2.2 ISDN
The ISDN submenu is used to configure the gateway’s ISDN parameters. This menu provides the following options:
ISDN General Settings (refer to Section 'ISDN General Settings' on page 88) ISDN Port Settings (refer to Section 'ISDN Port' on page 94) ISDN Interface Settings (refer to Section 'ISDN Interface' on page 96) Hunt Logic settings (refer to Section 'Hunt Logic' on page 98)
6.2.2.1 ISDN General Settings
The ISDN General Settings option opens the 'ISDN General Parameters' screen. This screen allows you to configure the ISDN synchronization clock source and the tone set.
In order to operate correctly, all the ISDN devices in the network must be synchronized. For ISDN, the network provides the clock while the user-side equipment must synchronize with the clock provided by the network. The MediaPack has five optional clock sources:
One internal clock Four ISDN interfaces configured as user side
Below are several examples of the clock synchronization network architecture:
The PBX derives the clock from the PSTN and distributes clock synchronization to the
MediaPack (refer to Figure 6-4).
The MediaPack derives the clock from the PSTN and distributes clock synchronization
to the PBX (refer to Figure 6-5).
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Figure 6-4: MediaPack Clock Synchronized by PBX
Figure 6-5: MediaPack Clock Synchronized by PSTN
Faulty synchronization scenario: The PBX derives the clock from the PSTN. However,
the PBX can't distribute the clock to the MediaPack as the MediaPack's network side port configuration is unable to receive clock synchronization from the PBX. In such a scenario, bit slips / bit errors occur on the connection between the PBX and the MediaPack. Speech transmission may still be possible, but not fax transmission.
To resolve this clock synchronization problem, add a connection between the MediaPack and the PSTN network. In such a setup, both the PBX and MediaPack derive their clock synchronization from the PSTN network.
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¾ To configure ISDN general settings:
1. Open the ‘ISDN General Settings' screen (Protocol Management menu > ISDN
submenu > ISDN General Settings option).
Figure 6-6: ISDN General Settings Screen
2. Configure the ISDN general parameters according Table 6-4.
3. Click the Submit button to apply your changes.
4. To save the changes to the flash memory, refer to Section 'Saving Configuration
Settings on the MediaPack' on page 146.
Table 6-4: ISDN General Parameters
Parameter Description Clock Source
[clock-mode master]
Defines which port to use as clock source. Valid options include:
None = the system will use an internal clock 0…3 = ISDN port 0 to 3, depending on model
Note: The selected clock must be configured as Uni-Side USER; otherwise the system uses an internal clock.
Tone Set
[tone-set <name>]
Defines which tone set is used to generate call progress tones such as busy tone. Valid options include the following:
Default = built-in Tone Profile A = Austria D = Germany F = France I = Italy N = Norway P = Poland S = Sweden UK = England
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Table 6-4: ISDN General Parameters
Parameter Description Using CLI
To define the clock source parameters using CLI:
1. Log on to the system.
2. Change to the configuration mode.
3. From the main configuration mode, change to the “port pstn” mode.
4. To enter the "port pstn" mode, use the command
port pstn 0 <0..3>
Where the last number indicates the port as labeled on the case.
5. Use the commands in square brackets ([]) to change the parameter values
To define the tone set parameters using CLI:
1. Log on to the system.
2. Change to the configuration mode.
3. From the main configuration mode, change to the “context cs” mode.
4. From the “context cs” mode, change to the “interface pstn” mode.
5. To enter the “interface pstn” mode, use the command:
interface pstn <0..3>
Where the last number indicates the interface number
6. Use the command tone-set <name> to change the tone set. Use tab completion to obtain a list of
available tone sets.
For more information on CLI, refer to Section
5.3 on page 68.
6.2.2.1.1 Configuring Call Progress Tones using CLI
The Call Progress tones can only be defined using the CLI or by editing the configuration file offline. Call Progress tones are configured by performing the following three steps:
1. Configure an individual call progress tone using a play / no play sequence.
2. Define a tone-set to assign individual call progress tones to a dialing state (e.g., busy).
3. Select the tone-set using the Web interface or the CLI (see Section 'ISDN General
Settings' on page 88).
¾ To define a call progress tone:
1. Log on to the system.
2. From the main configuration mode, change to the “call-progress-tone” mode, using the
following command:
profile call-progress-tone <name>
Each call progress tone must have a unique name.
3. To restart defining a call progress tone, use the following command:
flush-play-list
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4. To define a sequence of tones and pauses, use the following command:
play <duration> <1st frequency> <level of 1st frequency> [<2nd frequency> <level of 2nd frequency>
or the command:
no play
The following limitations apply:
Frequency: 0 to 4,000 Hz
Level: -31 to 3 dB
¾ To define a tone-set:
1. Log on to the system.
2. From the main configuration mode, change to the “tone-set” mode using the following
command:
profile tone-set <name>
Each call tone-set must have a unique name.
3. Use the command map call_progress_tone <call state> <call progress tone> for
each of the following states:
dialtone
alertingtone
busytone
queuedtone
Below is an example of the German Call Progress tone definition:
profile call-progress-tone Dialtone_D play 1000 425 -14
profile call-progress-tone Alertingtone_D play 250 425 -21 no play 4000 play 1000 425 -21 no play 4000 play 1000 425 -21 no play 4000
profile call-progress-tone Queuedtone_D play 250 425 -21 no play 4000 play 1000 425 -21 no play 4000 play 1000 425 -21 no play 4000
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profile call-progress-tone Busytone_D play 480 425 -21 no play 480
profile tone-set D map call_progress_tone dialtone Dialtone_D map call_progress_tone alertingtone Alertingtone_D map call_progress_tone busytone Busytone_D map call_progress_tone queuedtone Queuedtone_D
Note: The gateway supports a maximum of 16 different call progress tones. If two
or more “call-progress-tone” statements define the same tone, they are internally summarized. In other words, the gateway can have more than 16 call progress tones as long as some of them are identical. Thus, if you change one call progress tone, you might exceed this limit even if you did not add a new tone. Please consult the event log after defining tones to ensure there are no errors in configuration loading of the newly configured Call Progress Tone.
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6.2.2.2 ISDN Port Settings
The ISDN Port Settings option opens the 'ISDN Ports' screen. This screen allows you to configure an individual BRI port.
¾ To configure the ISDN ports:
1. Open the ‘ISDN Ports’ screen (Protocol Management menu > ISDN submenu >
ISDN Port Settings option).
Figure 6-7: ISDN Ports Screen
2. From the 'ISDN Ports' list, select an ISDN port.
3. Configure the ISDN Ports parameters according to Table 6-5.
4. Click the Submit button to save your changes.
5. To save the changes to the flash memory, refer to Section 'Saving Configuration
Settings on the MediaPack' on page 146.
Table 6-5: ISDN Ports Parameters
Parameter Description Uni-side
[uni-side <net|usr>]
Determines if the interface is user or network side.
Net User (default)
Permanent-layer2
[[no]permanent-layer2]
Enables the system to attempt to keep the ISDN Layer 2 connection open. Valid options include:
Enable = permanent layer 2 Disable (default)
Layer 2 mode
[l2proto <pp|pmp>]
Configures the layer 2 mode. Valid options include:
PP = point to point PMP (default) = point to multipoint
ISDN Interface
[[no]bind <if_num>]
Defines the ISDN interface (number) to which this port is assigned. Valid range is 0 to 3. The default is <port num>. For more information about ISDN interfaces, see Section
6.2.2.3 on page 96.
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Table 6-5: ISDN Ports Parameters
Parameter Description Admin State
[up|down]
The administrative status (up or down) of the interface. Valid options include:
Enable (default) Disable
Using CLI To change the ISDN port parameters using CLI:
1. Log on to the system.
2. Change to the configuration mode.
3. From the main configuration mode, change to the “port pstn” mode.
4. To enter the "port pstn" mode, use the command:
port pstn 0 <0..3>
The last number indicates the port as labeled on the case.
5. Use the commands in square brackets ([]) to change the parameter values.
For more information on CLI, refer to Chapter
5.3 on page 68.
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6.2.2.3 ISDN Interface Settings
The ISDN Interface Settings option opens the ‘ISDN Interfaces' screen. The ISDN interface is a logical entity used for call routing. It uses the same logic as ‘Hunt Groups’, but with enhanced capabilities. The ISDN interface configuration includes the setting of an individual BRI port.
Note: For a description of the convention for entering telephone numbers, refer to
Section 'Convention for Entering Phone Numbers in Tables' on page 66.
¾ To configure the ISDN interfaces:
1. Open the ‘ISDN Interfaces' screen (Protocol Management menu > ISDN submenu >
ISDN Interface Settings option).
Figure 6-8: ISDN Interfaces Screen
2. From the 'ISDN Interfaces' list, select an ISDN interface.
3. Configure the ISDN interface parameters according to Table 6-6.
4. Click the Submit button to save your changes.
5. To save the changes to the flash memory, refer to Section 'Saving Configuration
Settings on the MediaPack' on page 146.
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Table 6-6: ISDN Interface Parameters
Parameter Description Digit Collection Timeout
[digit-collection timeout <num>]
Specifies the digit collection timeout in seconds. Valid range is 1 to 15 sec. Default value is 5 sec.
Digit collection termination char
[[no]digit-collection terminating-char <* | # | *#>]
Specifies a character that terminates digit collection. Valid options include:
* = indicates that the number is complete by pressing * # = indicates that the number is complete by pressing # *# = indicates that the number is complete by pressing * or # <empty> (default) = the user cannot indicate completion of the number
Digit collection Max No. Len
[digit-collection nr-length <num>
Specifies the maximum number length after which the number is assumed to be complete.
Valid range is 1 to 30. The default value is 30.
Default Number [[no]default-calling-party]
The phone number that is used in case the ISDN peer doesn't provide a CLIP. If no phone number is defined, “anonymous” is used (default).
MSN [[no]msn <number>]
Defines a phone number suffix for which all calls with the same suffix are accepted when configured as a PMP user interface. Up to 8 phone number suffixes can be defined. The maximum length of each number is 30.
Hunt Logic [hunt-logic < cyclic-down | cyclic-up | down | up>]
Determines the ISDN port allocation scheme by the ISDN interface for IP-to-ISDN calls.
Up = the highest available free port is used Down = the lowest available free port is used Cyclic-up (default) = the next higher free port is used Cyclic-down = The next lower free port is used
Add Port as Prefix [no] add-port-as-prefix
If enabled, the ISDN port number of the incoming call is added to the source number as the prefix.
Configuring ISDN Interface using CLI To change the ISDN Interface parameters using CLI:
1. Log on to the system.
2. From the main configuration mode, change to the “context cs” mode.
3. Form the “context cs” mode, change to the “interface pstn” mode.
4. To enter the “interface pstn” mode, use the command:
interface pstn <0..3>
The last number indicates the interface number.
5. Use the commands in square brackets to change the parameters.
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6.2.2.4 Hunt Logic
ISDN Line hunting is achieved by aggregating several ISDN ports into one ISDN interface. As described above, each ISDN port binds to an ISDN interface. If several ports bind to the same ISDN interface, the ISDN interface selects a port with a free channel based on the hunt logic defined in the ISDN interface. Note that hunt logic operates on ports and not on B-channels. A port is considered non-free if there is no free channel on that port. And it is considered free if there is at least one free channel.
The illustration below shows an example of an IP-to-ISDN call. The IP-to-Tel Call Routing table (refer to Section 'IP to Tel Routing Table' on page 108) determines the ISDN interface. The ISDN interface selects a B-channel on an available ISDN port.
Figure 6-9: ISDN Hunting Logic
6.2.2.5 Manipulation Tables
The VoIP gateway provides four Number Manipulation tables for incoming and outgoing calls. These tables are used to modify the destination and source telephone numbers so that the calls can be routed correctly. In additional to numbers, the manipulation tables support manipulation roles based on signs and/or letters A possible use for number manipulation can be to strip and add dialing plan digits from and to the number. For example, a user could dial "9" in front of each number in order to indicate an external line. This number ("9") can be removed before the call is setup.
The Manipulation Tables include the following tables:
IP to Tel Destination Number Manipulation Table for IP-to-Telephone (Tel) calls (refer
to Section 'IP-to-Tel Destination Numbers' on page 99)
Tel to IP Destination Number Manipulation Table for Tel-to-IP calls (refer to Section
'Tel-to-IP Destination Numbers' on page 101)
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IP to Tel Source Number Manipulation Table for IP-to-Tel calls (refer to Section 'IP-to-
Tel Source Numbers' on page 102)
Tel to IP Source Number Manipulation Table for Tel-to-IP calls (refer to Section 'Tel-
to-IP Source Numbers' on page 104)
Note: Number manipulation can occur either before or after a routing decision is
made. For example, you can route a call to a specific ISDN interface according to its original number, and then you can remove or add a prefix to that number before it is routed. To configure whether number manipulation is performed before or after call routing, use the 'Routing & Manipulation' parameter in the SIP Proxy & Registration screen (described in Section 'SIP Proxy & Registration Settings' on page 82.
Note: the actions strip leave add are executed in the following order: strip (prefix/suffix); leave; add (prefix/suffix)
6.2.2.6 IP-to-Tel Destination Numbers
The IP to Tel Destination Number Manipulation table is used to change the destination number received in IP-to-telephone incoming calls. The table is processed from top to bottom, where the first matching rule is used to manipulate the number. Processing stops after the first manipulation.
Note: For a description on the convention for entering telephone numbers in the
Manipulation tables, refer to Section 'Convention for Entering Phone
Numbers in Tables' on page 66.
¾ To configure IP-to-Tel destination numbers:
1. Open the IP to Tel Destination Number Manipulation Table (Protocol Management
menu > Manipulation Tables submenu > IPÆTel Destination Numbers option).
Figure 6-10: IP to Tel Destination Number Manipulation Table
2. From the ‘Position' drop-down list, select the entry that you want to add.
3. Configure the number manipulation table according to Table 6-7.
4. Click the Insert button to insert an entry at the specified position.
5. To save the changes to the flash memory, refer to Section 'Saving Configuration
Settings on the MediaPack' on page 146.
You can modify an entry by clicking the Modify button and delete an entry by clicking the Remove button.
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Table 6-7: IP to Tel Destination Number Manipulation Table
Parameter Description Position
Determines the priority of the configured manipulation rule, where "0" has the highest priority.
Destination Number [dest-num-match <num>]
Match the destination number [prefix, suffix, number]
Source Number
[src-num-match <num>]
Match the source number [prefix, suffix, number]
Source IP Address
[src-ip-match <IP>]
Match the source IP of the invite.
Number of Stripped Digits
[strip [prefix | suffix] <num>]
Strip the number of digits at the beginning of the number. If the number is included in parenthesis "()", this function strips the suffix. A combination of prefix and suffix e.g. 3(2) is valid.
Prefix (Suffix) to Add
[add [prefix | suffix] <num>]
Adds this prefix or (suffix). A combination of prefix and suffix e.g. 3(2) is valid.
Number of Digits to Leave
[leave <num>]
Number of remaining digits from the right.
Type of Number
[type [unknown | international | national | network-specific | subscriber-number | abbreviated-number]]
Defines the Type of Number. Valid options include:
Unknown (default) International National Network specific Subscriber number Abbreviated number
NPI
[npi [unknown | isdn | data | telex | national | private]]
Defines the numbering plan identifier. Valid options include:
Unknown (default) ISDN Data Telex National Private
Bearer Capability
[bearer-cap[Speech | UnrestrictedDigitalInformatio
n | RestrictedDigitalInformation
| Audio_3_1kHz]]
Defines the ISDN Bearer Capability. Valid options include:
Speech Unrestricted Digital Information (UDI) Restricted Digital Information 3.1 kHz Audio
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