Thank you for buying the “AQUOS PHONE SERIE
SHL21” (simply called the “SHL21” or the “product”
from here on).
Before using the product, be sure to read the “Basic
Manual” (this PDF manual) on the au homepage to
ensure correct use. After you have finished reading this
PDF manual, be sure to store it and the printed manuals
(Accessories) in safe places so that you can retrieve
them whenever you need them. If you lose the printed
manuals (Accessories), contact an au shop or
Customer Service Center.
Operating Instructions
■ “Basic Manual” (This PDF Manual)
This manual describes basic operations of major
functions.
For detailed descriptions of various functions, refer to
the “Instruction Manual application” (Japanese) that
can be used on the product or “Full Instruction Manual”
(Japanese) on the au homepage:
(http://www.au.kddi.com/torisetsu/index.html)
ii
■ “Instruction Manual Application”
(Japanese)
You can use the “Instruction Manual application” on the
product to check detailed operational procedures.
Also, you can activate intended functions from an
explanation screen depending on the functions.
On the home screen, tap [APPS] [[Instruction
Manual].
• To use the application for the first time, you need to
download and install it by following on-screen
instructions.
■ Downloading Manuals
You can download the “Basic Manual” (this PDF
manual) and the “Instruction Manual” (Accessory)
(Japanese) or “Full Instruction Manual” (Japanese) in
PDF format from the au homepage.
Safety Precautions
Before you start using the product, be sure to read the
“Safety Precautions” to ensure correct use.
Before you assume that the product is malfunctioning,
check for possible remedies in the following au
Customer Support site of au homepage:
(http://cs.kddi.com/support/komatta/kosho/
index.html)
Page 3
When Using the Product
• Communication is not possible even inside the
service area in places where the signal does not
reach (e.g. tunnels and basements). Also,
communication may not be possible in poor reception
areas. Communication may be interrupted if you
move into a poor reception areas during
communications.
• Since this product uses radio waves, the possibility of
communication intercepts by third parties cannot be
eliminated. (Though the LTE/CDMA/GSM/UMTS
system has highly secure confidential communication
features.)
• The product is compatible with the international
roaming service. Each network service varies
depending on the area and service content.
For details, refer to “auのネットワークサービス・海外利用” (au Network Services/International Roaming)
described in “Instruction Manual application”
(Japanese) or “Full Instruction Manual” (Japanese).
• Since the product is a radio station under the Radio
Law, you may be asked to temporarily submit the
product for inspection in accordance with the Radio
Law.
• The IMEI information of your cell phone is
automatically sent to KDDI CORPORATION for
maintenance and monitoring operational status of
your cell phone.
• Since the battery is built into the product, you cannot
replace it yourself. For replacing the battery, contact
an au shop or Customer Service Center.
• Take care not to inconvenience people around you
when you use the product in a public place.
• If you are using the product overseas, check the
relevant laws and regulations of the country/region
you visit.
• When the product is used by a child, parents or
guardians should thoroughly read this PDF manual
and teach the child how to use it.
1
Page 4
Cell Phone Etiquette
Cell phones always emit weak radio waves when power
is on. Use cell phones in an enjoyable and safe manner
without forgetting to be considerate of others around
you.
■ Use of cell phones is not allowed in the
following places!
• Do not use a cell phone while driving a car or riding a
motorbike or bicycle. It may cause a traffic accident.
Use of a cell phone while driving a car or motorbike is
prohibited by law. Use of a cell phone while riding a
bicycle may be punishable by some regulations.
• Be sure to turn off the product while you are aboard
an airplane. Otherwise, safety of your flight may be
compromised.
■ Be considerate of where you use the cell
phone and how loudly you talk!
Do not make calls in theaters, museums, libraries, and
other similar places. Turn the power off or turn on the
manner mode so as not to disturb others around you by
ringtones.
• Do not use the cell phone on a street where you might
interrupt the flow of pedestrians.
• Move to areas where you will not inconvenience
others on trains, in hotel lobbies, etc.
2
• Refrain from talking in a loud voice.
• Obtain the permission of other people before you take
their photos with the cell phone’s camera.
■ Be considerate of people around you!
• Some people close to you in crowded places such as
packed trains may be using a cardiac pacemaker.
Turn the cell phone off in such places.
• Abide by the rules of hospitals and other medical
institutions where it is forbidden to use or carry cell
phones.
List of Packaged Items
Before you start using the product, make sure that you
have all the following packaged items with the product.
microSD memory card*
(2 GB) (Sample)
Card removal/insertion tool*
* This is inserted in the SHL21
SHL21
at the time of purchase.
Page 5
Warranty
(Japanese)
• Instruction Manual (Japanese)
• Setting Guide (Japanese)
• Before Using the Product (Japanese)
The following items are not included in the package.
• AC adapter
• Earphone
• microUSB cable
• Purchase a specified charger (sold separately).
• Illustrations of cell phones in this manual are only for
reference. They may look different from the actual
product.
Desktop holder
(SHL21PUA)
Using au Disaster
Countermeasure Application
au Disaster Countermeasure is an application in which
you can use Disaster Message Board, Emergency
Rapid Mail (Earthquake Early Warning, Disaster and
Evacuation Information, and Tsunami Warning) and
Disaster Voice Messaging Service.
A On the home screen, [APPS]
[[au災害対策] (au Disaster
Countermeasure).
The au Disaster Countermeasure menu is displayed.
《au Disaster Countermeasure menu》
3
Page 6
■ Using Disaster Message Board
memo
Disaster Message Board is a service to enable
customers in disaster areas to register their safety
information via LTE NET when large-scale disasters,
such as an earthquake whose Japan seismic scale is
approximately 6-lower or more, occur. The registered
safety information can be checked by customers using
au phones, and also from other carriers’ cell phones,
PCs, etc.
For details, refer to “Disaster Message Board Service”
on the au homepage.
A From the au Disaster Countermeasure
menu, [災害用伝言板] (Disaster Message
Board).
Follow the on-screen instructions for registration/
confirmation.
◎ To register the safety information, an e-mail address
(~ezweb.ne.jp) is required. Set the mail address in
advance.
◎ Deletion of the safety information and configurations for
Safety Notification Mail are not available during Wi-Fi®
connection.
4
◎ The Company does not guarantee the quality of this service.
The Company, regardless of the cause, shall not be liable
for any problems related to registration of safety information
due to the concentration of access to this service or
equipment errors, any loss due to the damage, ruination,
etc. of safety information or any loss arising from registere d
safety information.
■ Using Emergency Rapid Mail
Emergency Rapid Mail is a service to collectively
deliver Earthquake Early Warning and Tsunami
Warning provided by the Japan Meteorological
Agency, and Disaster and Evacuation Information
provided by the national government or the local
governments to au phones in the specified areas.
At the time of purchase, receiving setting of Emergency
Rapid Mail (Earthquake Early Warning, and Disaster
and Evacuation Information) is set to “受信する”
(Receive). You can receive Tsunami Warning by setting
災害・避難情報 (Disaster and Evacuation Information).
When receiving Earthquake Early Warning, secure your
safety and act composedly according to the
surrounding situations.
When receiving Tsunami Warning, leave sea coasts
immediately and evacuate to safe places such as hills
and strongly-built tall buildings.
Page 7
A From the au Disaster Countermeasure
memo
menu, [緊急速報メール] (Emergency
Rapid Mail).
The inbox is displayed.
Select a mail to check to display the details of the mail.
削除
Delete received mails.
(Delete)
設定
(Settings)
緊急地震速報 (Earthquake Early
Warning)
Set whether to receive Earthquake
Early Warning.
• Tap [受信する] (Receive)/[受信し
ない] (Not receive) [[OK].
災害・避難情報 (Disaster and
Evacuation Information)
Set whether to receive Disaster and
Evacuation Information, and
Tsunami Warning.
• Tap [受信する] (Receive)/[受信し
ない] (Not receive) [[OK].
音量 (Volume)
Set the volume of the receiving
sound.
バイブ (Vibrator)
Set whether to activate the vibrator
at the time of reception.
設定
(Settings)
マナー時の鳴動 (Linkage to the
manner mode)
Set whether to notify you with the
manner mode settings applied in
the manner mode.
緊急地震速報 (Earthquake Early
Warning)
Check the operations of the
receiving sound and vibrator for
Earthquake Early Warning.
災害・避難情報 (Disaster and
Evacuation Information)
Check the operations of the
receiving sound and vibrator for
Disaster and Evacuation
Information, and Tsunami Warning.
◎ This service is available only in Japan (Not available
overseas).
◎ Emergency Rapid Mail is free of both information charges
and communication charges.
◎ Emergency Rapid Mail cannot be received while the power
is turned off or during a call.
◎ Emergency Rapid Mail may not be received during
communication such as while sending and receiving SMSs/
e-mails and while using the browser or when you are in a
place where the signal cannot be received (e.g. tunnels and
basements) or the signal is weak, even within the service
area.
5
Page 8
◎ Emergency Rapid Mail which failed to be received will not
be able to be received again.
◎ When you receive Emergency Rapid Mail, the dedicated
alarm tone rings. The alarm tone cannot be changed.
◎ Information intended for the areas of other than your present
location may be received.
◎ As for this service, the Company shall not be liable for any
damage incurred on the users resulted from failure or delay
of information delivery due to commun ication disturbance or
system failure, contents of the information or other problems
that are not supposed to be blamed on the Company.
◎ For details on Earthquake Early Warning and Tsunami
Warning provided by the Japan Meteorological Agency,
refer to the agency’s homepage.
(http://www.jma.go.jp/)
Earthquake Early Warning
◎ Earthquake Early Warning notifies areas where a strong
shaking (Japan seismic scale 4 or more) is expected when
an earthquake whose maximum Japan seismic scale is
predicted of 5-lower or more has been detected.
◎ This service detects an earthquake (P-wave, preliminary
tremors) near the seismic center immediately after the
earthquake occurs and automatically calculates its location,
scale and predicted strength of the shaking. After that, you
will be notified of the earthquake as soon as possible within
a few seconds to dozens of seconds before a strong
shaking from the earthquake (S-wave, principal shock)
occurs.
◎ In the vicinity of the seismic center, a strong shaking may
reach you before Earthquake Early Warning.
6
◎ The Earthquake Early Warning distribution system provided
by this service is different from that provided by TV, radio
and other communication media and thus the arriving time
of Earthquake Early Warning may be different among those
media.
Tsunami Warning
◎ Tsunami Warning notifies areas including target sea coasts
of Tsunami Warning (major tsunami and tsunami) provided
by the Japan Meteorological Agency.
Disaster and Evacuation Information
◎ Disaster and Evacuation Information notifies information
related to the safety of citizens, such as evacuation
advisories, evacuation orders or various alarms delivered
by the national government or the local governments.
■ Using Disaster Voice Messaging Service
Disaster Voice Messaging Service is a service to record
voices with a smartphone and deliver them as a voice
message to people to whom you want to deliver the
information that you are safe when large-scale
disasters occur.
Tap “声をお届け” (Send voices) and operate in order of
“①お届け先を選択届けしたい声を録音” (Record voices to send).
* You can al so select to whom to send your voices from the addr ess book.
*
” (Select to whom to send) [“②お
■ Receiving voices (Receive)
You will be notified via a pop-up screen or an SMS that
a voice message has been received. You can listen to
the message by receiving (downloading) and playing
the voice message.
• If the receivers are using a smartphone on which an
au Disaster Countermeasure application supporting
Disaster Voice Messaging Service is not enabled or
using an au cell phone, they will be notified via an
SMS.
• If the receivers are notified via an SMS, the
information will not be saved in the au Disaster
Countermeasure application.
◎ Sending and receiving voice messages are available only
when you are using LTE/3G network. Disable wireless LAN
(Wi-Fi®) communication etc. before use.
◎ Voice messages can be recorded for up to 30 seconds.
◎ Voice messages can be exchanged only among au cell
phones (interoperation with other carriers’ cell phones will
be available from the spring of 2013).
◎ Voices may not be heard when the media sound volume is
set to low or the manner mode is set.
◎ When no free space is left on the main unit (memory) , voice
messages may not be saved or played.
◎ Some cell phones cannot receive voice messages. For
details, refer to the au homepage.
7
Page 10
Contents
Preface ......................................................................... ii
Contents
Operating Instructions ............................................... ii
Safety Precautions...................................................... ii
When Using the Product ............................................ 1
and “microSDXC™ memory card” are abbreviated as
“microSD memory card” or “microSD”.
◎
“au Micro IC Card (LTE)/ microSD memory card removal/
Safety Precautions
insertion tool” is abbreviated as “card removal/insertion tool”.
Exemptions
•
The Company is not liable for any damages arising
from earthquakes, lightning, storms, floods or other
natural disasters, as well as fires, actions by third
parties, other accidents, intentional or mistaken
operation by the customer, or use under other unusual
conditions outside the responsibility of the Company.
• The Company is not liable for any incidental damages
(change/disappearance of saved content, loss of
business income, disruption of business, etc.) arising
from use of or inability to use the product.
It is recommended that you keep a copy of important
phone numbers etc.
• The Company is not liable for any damages arising
from failure to observe the described content of this
manual.
10
• The Company is not liable for any damages arising,
for example, from malfunction caused by combination
with connected devices or software not related to the
Company.
• Captured image data or downloaded data may
sometimes be altered or lost due to faults, repair or
other handling of the product. The Company is not
liable for any damage or lost income resulting from
recovery of these data.
• It is recommended you keep a copy of important data
in your PC’s hard disk, etc. Whatever the cause of
fault or malfunction may be, the Company assumes
no responsibility for alteration or loss of saved
information.
* “The Company ” as appears in this manual refers to the following
companies:
Sold by: KDDI CORPORATION,
OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: SHARP CORPORATION
◎ Reproduction of the content of this manual in part or in
whole is prohibited.
◎ The content of this manual is subject to change without
notice.
◎ Every effort has been made in the preparation of this
manual. Should you notice any unclear points, omissions,
etc., feel free to contact us.
Page 13
Safety Precautions (Observe
Wet hands
prohibited
Strictly)
■ Before using the product, thoroughly read these
safety precautions for proper use. After reading,
store the precautions in a safe place.
These “Safety Precautions” describe instructions that
should be observed to prevent damage to property or
injury to the customer or others using the product.
These instructions are divided into the following
categories.
■ Explanation of Indications Used in This
Manual
This symbol indicates the
DANGER
WARNING
CAUTION
potential and imminent
danger of death or serious
injury*1 to a person.
This symbol indicates the
possibility of death or
serious injury*1 to a
person.
This symbol indicates the
possibility of personal
injury*2 to a person or
physical damage*3.
*1 Serious injury: This refers to loss of sight, injury, burns (high- and
*2 Injur y: This refers to injuries, burns (high- and low-te mperature), electric
*3 Physica l damage: This refers to extended damage to buildings, furniture,
low-temperature), electric shock, broken bones, injuries
with residual aftereffects from poisoning, etc., or injuries
requiring hospital admission for treatment or long-term
hospital attendance as an outpatient.
shock, etc. that do not require hospital admission fo r treatment or
long-term hospital attendance as an outpatient.
livestock or pets.
■ Explanation of Graphic Symbols Used in
This Manual
Prohibited
Disassembly
prohibited
Wetting
with water
prohibited
Indicates an action that is not allowed.
Indicates that handling with wet hands is not
allowed.
Indicates that disassembly is not allowed.
Indicates that use in a place where the product
is likely to get wet or allowing the product to get
wet is not allowed.
Safety Precautions
11
Page 14
Indicates an action that must be done.
Prohibited
Indicates that the power plug must be
disconnected from the power outlet.
Safety Precautions
Instruction
Disconnect
plug from
power outlet
■ Precautions Common to the Main Unit,
Charger, au Micro IC Card (LTE), Card
Removal/Insertion Tool, Peripheral
Devices
Be sure to read the
following hazards
before use.
12
Instruction
Prohibited
DANGER
Be sure to use only the specified peripheral
devices. Use of other peripheral devices might
cause overheating, ignition, rupture, fault, or
leakage of liquid.
Do not use, store or leave the product in hot places
(e.g. by the fire, near a heater, under a kotatsu, in
direct sunlight, in a car in the hot sun). Doing so
might cause ignition, rupture, fault, fire or injury.
Instruction
Prohibited
Prohibited
Prohibited
Prohibited
Before entering an area where flammable gas is
generated such as a gas station, be sure to turn off
the product. Do not charge the battery. Failure to
observe these precautions might cause the gas to
catch fire. In addition, when using NFC/
Osaifu-Keitai® payment function at a gas station,
be sure to turn off the power in advance. (If NFC/
Osaifu-Keitai® has been locked, cancel the lock
before turning off the power.)
Do not put the product in a cooking appa ratus such
as microwave oven or a pressure vessel. Doing so
might cause leakage of liquid, ignition, rupture,
fault, fire or injury.
Do not throw the product into a fire or heat it. Doing
so might cause ignition, rupture or fire.
Do not short-circuit the charger terminal, the
external connection jack and the earphone/
microphone jack. Do not allow conductive foreign
objects (metal fragments, pencil leads, etc.) to
come into contact with or get inside a terminal/jack.
Doing so might cause fire or a fault.
When using a metal accessory etc., do not allow
the metal part come in contact with the connection
jack or power outlet. Doing so might cause electric
shock, ignition, injury or a fault.
Do not expose the camera lens to direct sunlight for
an extended period. Doing so might cause ignition,
rupture or fire by the light-collecting mechanism of
the lens.
Page 15
The customer is not allowed to disassemble, modify
Disassembly
prohibited
Prohibited
Prohibited
Prohibited
or repair the product. Doing so might cause a fault,
ignition, electric shock, or injury. The Company is
not liable even in the event of any nonconformities
arising on the product or peripheral devices as a
result of modification, etc. Modification of the
product is in violation of the Radio Law.
WARNING
Do not drop or subject to strong impact, such as
throwing. Doing so might cause rupture,
overheating, ignition or a fault.
Do not use outside when you can hea r thunder.
Doing so might risk lightning strikes and electric
Prohibited
Prohibited
shock.
Do not let your hands, fingers and other parts of the
body touch the external connection jack or
earphone/microphone jack. Doing so might cause
electric shock, injury or a fault.
If the product is damaged because it is dropped or
something, and its display is cracked or internal
parts are exposed, do not touch the cracked
display or exposed parts with your hands. Doing so
might cause electric shock or injury from damaged
parts. Contact an au shop or Secure cell phone
support center.
Be sure to read the
following warnings
before use.
Wetting
with water
prohibited
Prohibited
Instruction
Although the product model has waterproof
property, stop use if liquid such as water gets
inside the main unit from the external connection
jack cover, back cover, au Micro IC Card (LTE)
cover or microSD memory card cover. Continued
use of the product in this state might cause
overheating, ignition or a fault.
Do not subject the product to strong impact or
remove the protective sheet since the battery and
precision parts are inside the protective sheet.
Doing so might cause a fault, overheating, ignition,
electric shock or injury.
Also, removing the protective sheet causes
impairment of the waterproof/dustproof property.
If charging is not completed after the specified
charging time, stop charging. Failure to do so
might cause leakage of liquid, overheating, rupture
or ignition.
Do not leave in places within the reach of small
children. Small children might swallow part of the
equipment by mistake and choke on them, or might
drop them by mistake and cause accidents or
injury.
Safety Precautions
13
Page 16
Safety Precautions
Prohibited
14
CAUTION
Prohibited
Prohibited
Prohibited
Prohibited
Prohibited
Be sure to read the
following cautions
before use.
Do not store the product in places subj ect to direct
sunlight (e.g. in automobiles), places that get hot,
places that get extremely cold, and in humid or
dusty places. Doing so might cause overheating,
ignition, deformation or a fault.
Do not leave on unstable places such as rocky
stands or tilting surfaces especially while the
vibration mode is set. Dropping the product may
cause injury or damage. Also, pay sufficient
attention to impact, etc.
Do not cover or wrap the product with bedding, etc.
while using or charging the product. Doing so
might cause fire, fault or injury.
Do not touch the product or specified chargers
(sold separately) for a long time while charging.
Doing so might cause low-temperature burns.
Do not use power outlets or wiring apparatus
beyond its rating. Also, exceeding rating, for
example, by connecting multiple devices to a
single power strip might cause overheating and
fire.
Do not place near corrosive chemicals or in places
where corrosive gas is generated. Doing so might
cause a fault or loss of internal data.
Instruction
Instruction
Instruction
Instruction
Stop use if there is smoke, abnormal odor or noise,
excessive overheating, or other abnormalities.
During charging, disconnect the specified charger
(sold separately) from the power outlet or the
socket, make sure that the product is not
overheating before turning the power off and
contact an au shop or Secure cell phone support
center. Also, if you have dropped or damaged the
product, do not continue to use it in that state, and
contact an au shop or Secure cell phone support
center.
When inserting an earphone, etc. into the product,
adjust the volume to the proper level. Setting too
loud a volume or using the earphone continuously
for a long period of time might adversely affect your
ears. Also, raising the volume too high might
prevent you from hearing sounds around you,
which might in turn lead to a traffic accident at a
railroad crossing or pedestrian crossing.
When adjusting the volume with an earphone, etc.
inserted into the product, raise the volume a little at
a time. If you raise the volume too much from the
outset, sudden loud noise from the earphone, etc.
might adversely affect your ears.
When using a charger or external device, insert/
remove the connector straight to/from the jack.
Make sure the orientation of the connector is
correct. Failure to do so might cause damage or a
fault.
Page 17
Prohibited
Prohibited
When small children use the equipment, have the
guardian teach them the proper handling
Instruction
procedures so as to avoid potential dangerous
situations. In addition, check that they are using the
equipment as directed during use. Failure to do so
might cause injury etc.
■ Main Unit
DANGER
Do not puncture the product with a nail, hit it with a
hammer or step on it.
Doing so might cause leakage, overheating,
rupture or ignition of the internal battery.
WARNING
Be careful not to have the product bitten by your
pet.
Instruction
Failure to do so might cause leakage, overheating,
rupture or ignition of the internal battery.
Be sure to read the
following hazards
before use.
Be sure to read the
following warnings
before use.
Instruction
Instruction
Do not use a cell phone while driving a car or riding
a motorbike or bicycle. Doing so may cause a
traffic accident. Use of a cell phone while driving a
car or motorbike is prohibited by law. Use of a cell
phone while riding a bicycle may be punishable by
some regulations.
Turn off the product while you are aboard an
airplane.
Otherwise, the product may affect electronic
devices and safety of your flight may be
compromised. If your cell phone is permitted to be
used on an airplane, use it appropriately by
following instructions from the airline company. Do
not connect the product with a PC aboard an
airplane using the microUSB cable 01 (sold
separately), since the product is automatically
turned on.
The product sometimes affects high-precision
electronic devices. So, turn it off near such devices.
(Examples of electronic devices that might be
affected by the product include cardiac
pacemakers, hearing aids, other electronic medical
devices, fire alarms, and automatic doors. If you
are using an electronic medical device, contact the
device manufacturer or retailer for information
about the possible effects of radio waves.)
Safety Precautions
15
Page 18
Safety Precautions
Prohibited
Instruction
16
Instruction
When using the product near an implanted pacemaker,
implanted cardioverter-defibrillator or other electronic
medical device, radio waves might affect these units
and devices. So, please observe the following.
1. Those with an implanted pacemaker or
implanted cardioverter-defibrillator should carry
or use the product at least 22 cm away from the
pacemaker or cardioverter-defibrillator.
2. Turn the product off in crowded trains or other
crowded places, since there may be peopl e
with an implanted cardiac pacemaker or
implanted cardioverter-defibrillator nearby.
3. Pay attention to the following points when using
the product inside medical institutions.
• Do not bring the product into operating
theaters, intensive-care units (ICU) and
coronary care units (CCU).
•
Turn the product off in hospital wards. Do not
connect the product with a PC in hospital wards
using the microUSB cable 01 (sold separately),
since the product is automatically turned on.
• Even if you are in a lobby, etc., be sure to turn
the product off when there are electronic
medical devices nearby.
•
When a medical institution has laid down
designated areas where use of the product is
prohibited or is not allowed to be brought in, abide
by the instructions of that medical institution.
4. When using electronic medical devices other
than an implanted pacemaker and implanted
cardioverter-defibrillator outside a medical
institution (e.g. home medical treatment), check
individually with the manufacturer of the
electronic medical device regarding the
influence of radio waves.
Instruction
Prohibited
Prohibited
Stay alert to your surroundings when calling,
messaging, browsing the Internet, shooting photos,
playing games, watching TV (1Seg) or listening to
music. Failure to do so might cause a fall or traffic
accident.
Do not send data by infrared communication with
the infrared port pointing toward eyes. Doing so
might affect eyes. Also, sending data with the
infrared port pointing toward some other infrared
device might cause false operation, etc.
Do not point the illuminated light directly at
someone’s eyes. Be especially careful not to shoot
small children from a very close distance. Do not
use Mobile light near people’s faces.
Eyesight may be temporarily affected leading to
accidents.
Do not light the mobile light toward a driver of a car,
motorbike or bicycle. If dazzled by the light, the
driver might become unable to drive and cause an
accident.
Sometimes, very rarely some people demonstrate
symptoms such as temporary muscle spasms, loss
of consciousness, etc. by watching repeatedly
flickering screens. Those with a past history of this
should consult with a physician beforehand.
Page 19
Be sure to read the
CAUTION
Use of the main unit in an automobile might
sometimes affect on-vehicle electronic devices,
Prohibited
Instruction
The materials of parts used on the product are as follows.
Outer case (display
frame part)
Outer case (side of
display)
Outer case (side)PC resin + GF30% Acrylic UV cured
Back coverPC/ABS resinTwo pack type
though this rarely happens. If this happens, do not
use since this may impair safe travel.
If you feel any abnormality with your skin,
immediately consult a dermatologist. Itching,
rashes, eczema, etc. sometimes occurs depending
on your physical constitution and condition.
PartMaterialSurface treatment
PA resin + GF45% Acrylic UV cured
PA resin + GF45% Acrylic UV cured
following cautions
before use.
coating
coating
coating
urethane cured
coating (Main unit
color: Matte Black)
Acrylic UV cured
coating (Main unit
color: Brilliant
Pink, Clear Blue)
PartMaterialSurface treatment
External connection
jack cover
microSD memory
card cover
au Micro IC Card
(LTE) cover
Earphone/
Microphone jack
Earphone/
Microphone jack
decoration
Card removal/
insertion tool
TV antennaABS resin
Do not bring the product close to magnetized
objects such as cash cards, floppy disks, credit
cards, and prepaid cards. Doing so might result in
loss of recorded information.
Do not allow liquids, metal objects, burnable items,
and other foreign matter to get inside the microSD
memory card slot. Doing so might cause fire,
electric shock or a fault.
18
Trivalent chromate
Instruction
Instruction
Prohibited
Do not swing the product around by holding the
strap, TV antenna, etc. Doing so might cause an
accident or damage.
Use the product with the external connection jack
cover, back cover, au Micro IC Card (LTE) cover,
microSD memory card cover, card removal/
insertion tool, etc. closed. If the covers are open,
dirt or water may get inside causing a fault.
Stow the TV antenna when not watching TV (1Seg).
If you operate the product for calling, etc. with the
TV antenna extended, it might cause unexpected
injury by hitting your face, etc.
If you have a weak heart, be careful when setting
the incoming vibration and ringtone volume to
prevent adverse effects on your heart.
Pay attention to items becoming stuck to the main
unit. The speaker uses magnets, and so
thumbtacks, pins, craft knife blades, staples, and
other metal objects sometimes become stuck to the
main unit, and cause unexpected injury.
Do not put the product directly on sand at a beach,
etc. Sand or other small particles might get inside
the mouthpiece, speaker or earphone/microphone
jack causing the volume to drop. If sand gets inside
the product, it might cause overheating or a fault.
Page 21
The product may become hot by prolonged use
especially in high-temperature environment. Be
Instruction
Prohibited
Prohibited
careful when using the product touching your skin
for a long time, as it might cause low-temp erature
burns.
When using the product for calling or data
communication, do not keep the product in direct
contact with your skin for a prolonged period, or do
not cover the product with paper, cloth, bedding,
etc. The product might get hot, causing fire, burns
or a fault.
Do not swing the product with the TV antenna
pulled out. Doing so may cause injury or deform or
damage the TV antenna.
■ Internal Battery
(The internal battery of the product is a lithium-ion battery.)
The internal battery is not fully charged at the time of purchase.
Charge the battery before using the product.
Instruction
Instruction
Be sure to read the
DANGER
If the liquid leaking from inside gets on your skin or
clothes, immediately rinse it off with water to avoid
injury. If the liquid gets into your eyes, do not rub
but wash your eyes with water, and immediately
consult a doctor to avoid the risk of losing your
eyesight.
The internal battery is a consumable item. If the
performance of the internal battery does not
recover (e.g. the usable time after each charge has
become extremely short), the internal battery is at
the end of service life, so stop using it. Failure to do
so might cause overheating, ignition, rupture or
leakage. Since the battery is built-in type, the
product will be kept at an au shop etc. and charges
will be incurred for repair. Also, you may not use
the product in certain period of time. Note that the
length of service life varies depending on the
usage condition, etc.
following hazards
before use.
Safety Precautions
19
Page 22
■ Charger
Prohibited
Safety Precautions
Instruction
20
Be sure to read the
WARNING
Do not use at other voltages than the specified
power supply voltage. Doing so might cause
ignition, fire, overheating or electric shock.
• Common AC adapter 01 (sold separately): 100 V
AC (for domestic use in Japan)
Do not charge with single-phase 200 V or voltage
converters for overseas travel.
• AC adapter (sold separately) available overseas
other than the adapters above: 100 V AC to 240 V
AC
• DC adapter (sold separately): 12/24 V DC (for
negative grounded vehicles only)
Firmly insert the power plug of the specified
charger (sold separately) into the power outlet or
cigarette lighter socket down to the base of its pins.
Incomplete insertion of the power plug might result
in electric shock or fire caused by overheating and
ignition. Do not use damaged specified charger
(sold separately) or loose power outlets or cigarette
lighter sockets.
following warnings
before use.
Instruction
Prohibited
Prohibited
Prohibited
Disconnect
plug from
power outlet
Instruction
If the fuse in the common DC adapter 01/03 (sold
separately) blows, replace it with a fuse of the
specified type (250 V, 1 A). Replacing with a
different type of fuse might cause overheating or
ignition. (For information about fuse replacement,
carefully read the manual for the common DC
adapter 01/03 (sold separately).)
Do not damage, modify, twist, pull or place a heavy
object on the cable of the specified char ger (sold
separately). Do not use a damaged cable. Doing
so might cause an electric shock, short circuit or
fire.
Do not let your hands, fingers and other parts of the
body touch the charger terminal. Doing so might
cause electric shock, injury or a fault.
If you hear thunder, do not touch the power plug.
Doing so might cause an electric shock as a result
of a lightning strike.
Before cleaning the specified charger (sold
separately), unplug its power plug from the outlet or
cigarette lighter socket. If the plug remains
plugged in when you clean the charger, it might
cause an electric shock or short circuit. Also, wipe
off dust on the power plug of the specified charger
(sold separately). If the plug is left covered with
dust, it might cause fire.
Wipe off dust on the power plug. Failure to do so
might cause fire, burns or electric shock.
Page 23
Instruction
Wetting
with water
prohibited
Disconnect
plug from
power outlet
Wetting
with water
prohibited
Prohibited
CAUTION
Install and position in-car devices where they do
not hinder driving or safety equipment such as
airbags. Failure to do so might cause a traffic
accident. Install in-car devices following the
instructions of their manuals.
When the charger is not to be used for a long time,
disconnect the charger’s power plug from the
power outlet or cigarette lighter socket. Failure to
do so might cause electric shock, fire or a fault.
The desktop holder and specified charger (sold
separately) are not waterproof. Never use in places
subject to direct splashing with water, pet urine,
etc. or in humid places such as a bathroom. Doing
so might cause overheating, fire or electric shock.
In the event that a charger is splashed with liquid,
immediately disconnect its power plug.
Do not use the desktop holder inside a car. Doing
so may cause an accident because driving could
be hindered.
Be sure to read the
following cautions
before use.
Do not use in humid places such as bath areas.
Doing so might cause electric shock or a fault.
Do not plug or unplug the specified charger (sold
Wet hands
prohibited
Disconnect
power outlet
Prohibited
separately) with wet hands. Doing so might cause
electric shock or fault.
When unplugging the power plug of the specified
charger (sold separately) from the outlet or
cigarette lighter socket, hold the charger to do so. If
plug from
you pull the cable, it might be damaged, causing
overheating, ignition or electric shock.
Do not use the common DC adapter 01/03 (sold
separately) with the car engine stopped. Doing so
might result in draining of the car battery.
■ au Micro IC Card (LTE)
WARNING
Do not put the au Micro IC Card (LTE) in a cooking
apparatus such as a microwave oven or a pressure
Prohibited
vessel. Doing so might cause melting, overheating,
fuming, loss of data or a fault.
Safety Precautions
Be sure to read the
following warnings
before use.
21
Page 24
Safety Precautions
Prohibited
Prohibited
Prohibited
22
CAUTION
Instruction
Instruction
Disassembly
prohibited
Prohibited
Be sure to read the
following cautions
before use.
Be careful not to injure your hand or finger when
attaching/removing the au Micro IC Card (LTE).
Use only the devices specified by the Company to
insert the au Micro IC Card (LTE) in. Using a device
not specified by the Company might cause loss of
data or a fault.
For the specified devices, contact an au shop or
Customer Service Center.
Do not disassemble or modify the au Micro IC Card
(LTE). Doing so might cause loss of data or a fault.
Do not use or leave the au Micro IC Card (LTE) in
hot places such as by a fire or a heater. Doing so
might cause melting, fuming, loss of data or a fault.
Do not throw the au Micro IC Card (LTE) into a fire
or heat it. Doing so might cause melting, fuming,
loss of data or a fault.
Do not touch the IC (metal) part of the au Micro IC
Card (LTE) or short-circuit it. Doing so might cause
loss of data or a fault.
Prohibited
Wetting
with water
prohibited
Prohibited
Prohibited
Prohibited
Instruction
Do not drop the au Micro IC Card (LTE) or subject it
to strong impact. Doing so might cause loss of data
or a fault.
Do not fold, bend or place a heavy object on the au
Micro IC Card (LTE). Doing so might cause loss of
data or a fault.
Do not wet the au Micro IC Card (LTE). Doing so
might cause loss of data or a fault.
Do not scratch the IC (metal) part of the au Micro IC
Card (LTE). Doing so might cause loss of data or a
fault.
Do not store the au Micro IC Card (LTE) in dusty
places. Doing so might cause loss of data or a
fault.
Do not store the au Micro IC Card (LTE) in places
exposed to direct sunlight or hot and humid places.
Doing so might cause loss of data or a fault.
Store the au Micro IC Card (LTE) out of reach of
small children. Accidental swallow might cause
asphyxiation, injury, etc.
Page 25
Handling Precautions
These precautions are provided to ensure that
performance can be fully demonstrated.
Thoroughly read these precautions to ensure correct
use.
■ Precautions common to the main unit, internal
battery, charger, au Micro IC Card (LTE),
peripheral devices
● Do not apply excessive force to the product during use. Be
sure not to put the product into a tightly packed bag or place
a heavy object on the product in a bag. Sitting on the product
in your pocket might damage the display or internal circuit
board resulting in a malfunction.
Keeping an external device connected to the external
connection jack might damage the connector resulting in a
malfunction. Such damage and malfunction are not covered
by the warranty, even if there is no external damage.
● To ensure waterproof property (equivalent to IPX5 and IPX7)
of the product, use the product with the external connection
jack cover, back cover, au Micro IC Card (LTE) cover and
microSD memory card cover tightly closed.
Note that the waterproof property is not guaranteed in every
usage condition. Do not allow water to get inside the product
or splash water on the charger or optional accessories. Do
not open/close the external connection jack cover, back
cover, au Micro IC Card (LTE) cover or microSD memory
card cover in the rain or with water drops on the surface of
the product. Doing so might cause water intrusion resulting
in internal corrosion.
Malfunctions determined to be caused by water intrusion are
not covered by the warranty.
● Do not use the product in extremely hot, cold or humid
places. (Use within an ambient temperature range of 5°C to
35°C and humidity range of 35% to 85%.)
• Charger
• Conversion cables
● Do not use the product in extremely hot, cold or humid
places. (Use within an ambient temperature range of 5°C to
35°C and humidity range of 35% to 85%. Using at a
temperature of 36°C to 40°C is allowed only when you use
the product temporarily.)
• SHL21
• au Micro IC Card (LTE) (inserted into the SHL21)
● Do not use in places subject to lots of dust or vibration.
Safety Precautions
23
Page 26
● Clean the charger terminal, external connection jack,
earphone/microphone jack on the product and connection
jack on the desktop holder with dry cotton swabs, etc. every
now and then. A soiled terminal/jack might cause poor
connection. When cleaning them, do not exert a strong force
to prevent deformation.
● Clean the product with a soft dry cloth (such as the type used
for eyeglasses). Forceful rubbing with a dry cloth may
scratch the display. The display may be stained if splash or
Safety Precautions
smear is left attached to the surface. Wiping the product
using alcohol, thinner, benzene, detergent, etc. might erase
the printing on the outer casing or cause discoloration.
● Use as far away as possible from fixed-line phones, TVs and
radios. Use nearby might affect them.
● The product may become warm while charging or during
other operations, depending on the situation, but this is not
abnormal.
● When the temperature of the product gets high during use,
the product may temporarily lower the screen brightness or
may stop part of its functions to protect the main unit.
24
■ Main unit
● Do not forcefully press, tap or intentionally subject the
display to strong impact. Doing so might cause scratching or
damage.
● Do not forcefully press your fingernails, sharp objects or hard
objects against keys or display surface. Doing so might
cause scratching or damage.
The touch panel is designed to be lightly touched by fingers.
Do not apply strong pressure with your fingers or
sharp-pointed objects (such as fingernails, ballpoint pens
and pins) on the touch panel.
In the following cases, the product may not respond to
touching the touch panel, or errors in operation may occur.
• Operation with gloved hands
• Operation with fingernails
• Operation with a foreign object placed on the touch panel
• Operation with a protective film or sticker on the touch
panel
• Operation with water drops left or condensation formed on
the surface
• Operation with wet or sweaty fingers
• Operation under water
Page 27
● Never use modified au cell phones. Use of a modified device
violates the Radio Law.
You can perform the following operatio ns to confirm the
unique authentication and standard marks (including
certification/authentication numbers) for the product.
On the home screen, tap [APPS] [[Settings] [[Device
info] [[Technical Regulations Conformity Certification].
The product has acquired the certification of conformity with
technical regulations for the specified radio station based on
the Radio Law and certification of conformity with technical
regulations for the terminal based on the
Telecommunications Business Law, and the “Technical
Conformity Mark ” can be confirmed in the product as a
certificate. Confirm contents of electrical certificates in the
product for information on certification.
If the screws of the product are removed and modifications
are made to the internal components, the certification of
conformity with technical regulations will become invalid.
Never use the product without the valid certification. Doing
so violates the Radio Law.
● To prevent unlawful modification, the product has been
designed so that it cannot be easily disassembled. Modifying
the product is prohibited by the Radio Law.
● Contents saved in the product, such as contacts, mails and
bookmarks might be altered or lost by an accident, fault,
repair or mishandling. Be sure to keep a copy of important
contents. Note that the Company assumes no responsibility
for any damages or lost profits resulting from altered or lost
contents.
● Note that content data (both charged or free content) saved
on the product cannot be returned to the customer when the
product is replaced for repair of a fault, for example.
● The product uses liquid crystal for its display. The display
response speed may become slow when the ambient
temperature is low, which is due to the property of liquid
crystal and not a malfunction. The display response speed
will return to normal at room temperature.
● Although the display used on the product is made using
high-precision technology, some pixels (dots) might be lit or
out at all times. This is not a malfunction.
● Take care not to inconvenience people around you when you
use the product in a public place.
● You are recommended to store copies of individual data
such as still pictures/videos you took and music in your PC
by sending each file as mail attachment, etc. Note, however,
that you may not be able to make copies of some
copyrighted data even by the above-mentioned means.
● Take care not to place magnetized items such as magnetic
cards, speakers and TV sets near the product, as it might
cause malfunction.
Putting strong magnetism close to the product might cause
false operation.
● When you put the product in your pocket or bag, take care so
that the display does not come in contact with metal objects
or other hard objects, as it might cause scratching or
damage. Also, be careful not to scratch or damage the
display by using a strap whose metal or other hard part
comes in contact with the display.
Safety Precautions
25
Page 28
● When suddenly brought into a warm place from a cold place,
or when in a humid location, or when used where
temperature suddenly changes (e.g. near the air discharge
port of an air conditioner), water drops (i.e. condensation)
sometimes are formed inside the product. Note that when
used under conditions such as this, humidity might cause
corrosion or a fault.
● When wiping the display, wipe with a soft, dry cloth. Use of a
moistened cloth, glass cleaner or other similar liquid might
Safety Precautions
cause a fault.
● When connecting/disconnecting an external devi ce to/from
the external connection jack or earphone/microphone jack,
make sure to insert/remove the connector or earphone plug
of the external device straight to/from the jack.
● Note that applying unnecessary force with an external device
connected to the external connection jack or earphone/
microphone jack may cause damage.
● Do not discard the product together with regular trash.
Please cooperate in the collection of the product when it is
no longer needed to protect the environment and effectively
use resources. Old products are collected at au shops and
other places.
● Insert only a microSD memory card into the microSD memory
card slot on the product.
● Do not exert excessive force when attaching/removing a
microSD memory card. Doing so might injure your hands or
fingers.
26
● While writing/reading data to/from a microSD memory card,
do not subject the product to vibration or impact or turn off
the power. Doing so might cause loss of data or a fault.
● Even if you cover the mouthpiece to make your voice
inaudible to the other party, the other party can hear your
voice.
● When using handsfree call, take care to keep the speaker at
a safe distance from your ears, as the speaker volume may
be too loud.
● Do not cover the light sensor with your finger or put a sticker
on it. Doing so may hinder the light sensor from detecting the
ambient brightness and functioning correctly.
● Do not put a sticker, etc. on the proximity sensor. Doing so
may cause the sensor to malfunction and make the display
always turned off while receiving a call or during a call.
● If the display gets damaged, immediately stop use and
contact an au shop or Secure cell phone support center.
Keeping using it may cause injury.
● Putting a sticker, etc. on the display or a key may cause
malfunction or shortened usage time. Also, doing so may
damage the product.
● When answering a call while the TV antenna is pulled out or it
is kept standing (e.g. while you are watching TV (1Seg)), take
lots of care especially to the tip of the TV antenna so that it
will not do any harm on surrounding people nor touch your
own eye.
Page 29
● If you put magnetized objects, metal straps, etc. close to the
product, the speaker section sometimes emits sounds. This
is not a fault.
● Note that if you forcefully pull the external connection jack
cover, au Micro IC Card (LTE) cover or microSD memory
card cover or apply excessive force on them, they may be
damaged.
● When removing the back cover, do not exert excessive force.
Doing so may cause injury or a fault.
● When you put the product in your pocket or bag, do not
forget to replace the TV antenna to its original position. Also,
do not forcefully pull out or bend the TV antenna intentionally.
Doing so may cause scratching or damage.
● Bright places such as under the direct sunlig ht sometimes
make it hard to see the display. This is not a fault.
■ Touch panel
● Use your finger to operate the touch panel. Do not use
ballpoint pens, pencils or other sharp-pointed objects. Using
such objects does not only hinder correct operation of the
touch panel, but also might cause scratching or damage to
the display.
● Do not put stickers or sheets (e.g. commercially available
protective films, peep prevention sheets) on the display.
Doing so might hinder correct operation of the touch panel.
● Do not operate the touch panel with fingernails. Doing so
might result in split nails or jammed fingers.
● If the display surface is dirty or wet with sweat or water, it
may not function correctly. In such case, wipe the display
surface with a dry, soft cloth.
● When carrying the product in your pocket or bag, take care
not to put the touch panel close to metals or other conductive
materials, as it might cause false operation of the touch
panel.
■ Internal battery
● Use in very hot or cold environments, for example, when left
in an automobile with the windows closed in summer, will
cause the internal battery capacity to drop and shorten the
available battery usage time. This will also shorten the
internal battery’s service life. Try to use the internal battery as
much as possible at room temperatur e.
● The internal battery gradually discharges after charging even
if the product is not used. The internal battery may discharge
completely after long time no use. Charge before using the
product.
● Because the internal battery performance or service life will
become low, do not store the product in the following
conditions.
• Battery level is full (soon after charging is complete)
• Battery level is empty (to the extent that the product is not
powered on)
• In extremely hot or humid conditions
● Charge the battery before using the product for the first time
after purchase, or if you have not used the product for a long
time.
Safety Precautions
27
Page 30
● The internal battery is a consumable item. If the performance
of the internal battery does not recover, the internal battery is
at the end of service life, so stop using it. Since the battery is
built-in type, the product will be kept at an au shop etc. and
charges will be incurred for repair. Also, you may not use the
product in certain period of time. Note that the length of
service life varies depending on the usage condition, etc.
● Internal batteries sometimes swell up as they approach the
end of their service life depending on the usage condition.
Safety Precautions
This is due to the properties of lithium-ion batteries, and is
not a problem in terms of safety.
■ Charger
● When not using the specified charger (sold separately),
remove its power plug from the power outlet or the cigarette
lighter socket.
● Do not wrap the power cord of the specified charger (sold
separately) around the power plug or desktop holder. Doing
so might cause electric shock, overheating or fire.
● Do not forcibly bend the charger’s plug or the connection
between the connector and power cord. Doing so might
cause electric shock, overheating or fire.
28
■ au Micro IC Card (LTE)
● The au Micro IC Card (LTE) is lent to you by au. In case of
loss or damage, the card will be replaced at your expense.
When malfunction is suspected, or in case of theft or loss,
contact an au shop or PiPit.
● Do not forcibly remove or insert the au Micro IC Card (LTE).
Be careful not to exert excessive force when inserting the
card into your au cell phone.
● You are responsible for any damage caused by inserting
your au Micro IC Card (LTE) into some other IC card reader/
writer, etc.
● Keep the IC (metal) part of your au Micro IC Card (LTE)
clean. Wipe the card with a dry, soft cloth (such as for
cleaning eyeglasses) for cleaning.
● Do not put stickers, etc. on the au Micro IC Card (LTE).
● Do not touch the IC (metal) part of the au Micro IC Card (LTE)
when inserting or removing it.
■ Camera
● When using the camera, follow common rules of etiquette
regarding camera use.
● Image data might be altered or lost due to malfunction, repair
or mishandling of the product. The Company takes no
responsibility for recovery of altered or lost data, damages
resulting from altered or lost data, and lost profits.
● When photographing important occasions (such as a
wedding), take a trial shot and check the shot image to make
sure it is correctly shot.
Page 31
● Do not use the camera for recording commercially available
books or information of which photographing is not allowed.
● Do not leave the camera lens exposed to direct sunlight.
Imaging elements might be discolored or burnt.
■ Music, videos and TV (1Seg)
● Do not listen to music, watch videos or TV (1Seg) while
driving a car or motorbike, or riding a bicycle. Use of cell
phones while driving a car or motorbike is prohibited by law.
(Use of cell phones while riding a bicycle may also be
punishable by law.) In addition, stay alert to the traffic around
you even when walking. Surrounding sounds might not be
heard clearly, and gazing at the screen may distract your
attention causing a traffic accident. Be especially careful at
railroad crossings, station platforms and pedestrian
crossings.
● Take care not to listen at ear-splitting volume for a long time,
as it might affect hearing.
● Be careful of sound leakage from earphones in trains or other
places with many people around you.
■ Copyrights and rights of portrait
● If the data you shot or recorded using the product or part or
whole of the data you downloaded from the Internet etc. is
protected by the third party’s copyright, you are not allowed
to copy, distribute, publicly send, modify the data without
consent of the copyright holder, except for personal use,
under the copyright law.
In addition, do not use or modify portraits or names of other
individuals without their consent, as it may infringe on rights
of portrait.
Note that shooting and recording might be restricted at some
live performances, shows and exhibitions even for personal
use.
● Be careful about the copyright and portrait right when
posting still pictures you shot, etc. on Internet homepages.
■ Backup content on the product
● Please back up important content recorded or downloaded
to the product to an outside source. Content recorded to
memory on the product sometimes disappears or is altered
by unexpected factors, such as static electricity or a fault,
repair, mishandling, etc.
* How to make backup s: Store important data such as phonebook data,
music, shot still pictures and videos on microSD m emory cards. You
can also send files as mail attachment or transfe r to your PC. Note,
however, that there are some data that cannot be copied by using
these means.
Safety Precautions
29
Page 32
Available Security Codes
Security Codes
The product has various security codes that you can
use.
The available security codes are as follows. Do not
forget the various security codes that are set as they
Safety Precautions
are necessary for various operations and contracts.
■ Security code
Example of usage A To do remote operation of voice mail
Initial valueA four digit number chosen by the
■ Security key
Example of usage To set and release Restrict address book
Initial value1234
30
and call forwarding services from a
landline phone
B To use Customer Service Center and to
do various inquiries, applications, and
modifications on the au homepage
customer and noted on the application
form
etc.
■ PIN Code
Example of usage To prevent unauthorized use of the au
Initial value1234
Micro IC Card (LTE) by third parties
■ Lock No. (NFC/Osaifu-Keitai lock)
Example of usage To use the NFC/Osaifu-Keitai lock
Initial value1234
Functions to Protect Your Privacy
The product has the following functions to protect the
privacy of saved data.
• Register secret folder
• NFC/Osaifu-Keitai lock
• Screen lock
• Restrict address book
PIN
■ PIN Code
To prevent unauthorized use of the au Micro IC Card
(LTE) by a third party, you can set the product to
require PIN code entry every time the power is turned
on. You also need to enter PIN code when setting
whether PIN code entry is required.
Page 33
If PIN code is incorrectly entered three times
memo
consecutively, the PIN code will be locked. You can
unlock the PIN code using PUK code.
• PIN code is “1234” and PIN code entry is set to not be
required at the time of purchase. You can change PIN
code to any four- to eight-digit number, and set PIN
code entry to be required as necessary.
■ PUK Code
In case PIN code is locked, you can unlock it by
entering PUK code.
• PUK code is an eight-digit number given at the time
of purchase, which is printed on the back side of the
plastic card on which your au Micro IC Card (LTE) is
attached.
• After entering PUK code, you need to set a new PIN
code.
• If PUK code is incorrectly entered ten times
consecutively, contact an au shop, PiPit or Customer
Service Center.
• “PIN code” is not reset by initializing the product.
◎ When the PIN code is locked, the product may be restarted
for the security reasons.
Safety Precautions
31
Page 34
Notes on Waterproof and
Dustproof Properties
Before using the product, thoroughly read the contents
of “Notes on Waterproof and Dustproof Properties” to
ensure correct use. Failure to follow the contents
described in these sections may cause intrusion of
water, sand or other foreign material, resulting in
Safety Precautions
overheating, ignition, electric shock, injury or fault.
Proper operations of the product are not guaranteed in
every possible condition during actual use. Faults
determined, after an inspection, to be caused by
mishandling by the customer such as by using the
product without following the contents written on “Notes
on Waterproof and Dustproof Properties” are not
covered by the warranty.
■ Waterproof and Dustproof Properties of
the Product
The product has a protection rating (JIS C 0920) for
waterproof property equivalent to IPX5
for dustproof property equivalent to IP5X
condition that the external connection jack cover, back
cover, au Micro IC Card (LTE) cover and microSD
memory card cover are securely closed (Based on the
experiments by the Company).
32
*1
and IPX7*2 and
*3
on the
*1 IPX5 means that the cell phone continues to function as a phone after
being subjected to a water jet (approximately 12.5 liters/min) discharged
from a water pouring nozzle (inner diameter: 6.3 m m), from all directions
and approximately 3 meters away from the cell phone for at least 3
minutes.
*2 IPX7 means that the cell phone continues to function as a phone after
being gently lowered into a tank filled with still tap water ( at room
temperature) to the depth of 1 meter, immersed at the bott om for
approximately 30 minutes and then taken out of th e tank.
*3 IP5 X means the level of dust protection. The cel l phone continues to
function as a phone in safety after it is left in a device containing dust
(diameter: 75 μm or smaller) for 8 hours, agitated and then taken out.
■ Waterproof and dustproof properties of the
product enable you
• To use the product in the rain without an umbrella.
(with a precipitation of 20 mm/hour or smaller)
• To use the product at the poolside. However, do not
get it wet with water other than tap water such as
water in the swimming pool or submerge it in water in
the swimming pool.
• To wash the product with the low-pressure water flow
of a tap water (6 liters/min or lower) at the room
temperature (5°C to 35°C).
■ Handling the product
• Close the external connection jack cover, back cover,
au Micro IC Card (LTE) cover and microSD memory
card cover securely. Even a fine obstacle (one hair,
one grain of sand, tiny fiber, etc.) put between
contact surfaces may cause intrusion of water or
dust.
Page 35
• If liquid such as water is splashed onto the product
with the external connection jack cover, back cover,
au Micro IC Card (LTE) cover or microSD memory
card cover opened, the liquid may seep inside and
cause electric shock or fault. Stop using it, turn off the
power and then contact an au shop near you or
Secure cell phone support center.
• When the product is wet, wipe it with a dry and clean
cloth.
• When your hand or the product is wet, never open/
close the external connection jack cover, back cover,
au Micro IC Card (LTE) cover or microSD memory
card cover.
• The product is resistant to fresh and tap water at
room temperature (5°C to 35°C) only.
• Do not use the earphone when any jack is wet or sand
or dust is attached to it. Doing so may cause fault
such as impairment of the waterproof/dustproof
property.
• Even if the card removal/insertion tool is removed
from the earphone/microphone jack, the waterproof
property is maintained.
■ Dustproof property of the product
• The dustproof property of the product only
guarantees a protection rating equivalent to IP5X and
does not guarantee its performance under other
using conditions such as when the product is directly
put on sand such as a beach.
• If dust is attached to the product, immediately wash it
away with water or otherwise clear it completely
before use.
■ Notes on Using the Product
• Do not let the product get wet with or submerged into
the following liquids.
・ Water containing soap, detergent or bath powder
・ Seawater or water from a swimming pool
・ Hot spring, hot water, etc.
• If the product gets wet with seawater, water from a
swimming pool, soft drink, etc. or dust, sand, mud,
etc. is attached on the product, immediately wash it
away. When it gets dry and coagulated on the
product, the stains get hard to get rid of and may
cause fault.
• Using the product without completely washing sand
or mud away may cause fault such as scratches and
damages on the product.
• Do not immerse the product in a bathtub or swimming
pool. Also, do not use it under water. (including key
operations.)
Safety Precautions
33
Page 36
• The product is not designed to withstand high water
pressure. Do not expose the product to a strong
water flow with tap water, shower, etc. (6 liters/min or
more) or submerge it under water.
• To prevent condensation, wait until the product
reaches room temperature before you bring it from a
cold place into a warm place. If condensation occurs,
leave it in room temperature until the condensation is
Safety Precautions
removed.
• Do not get the product wet with hot water, use it in
saunas or expose it to hot air from hair dryer etc.
• Do not place the product where it gets extremely hot
or cold such as near a stove or in a refrigerator.
• Volumes may temporarily become lower due to water
entering in the mouthpiece and speaker. Drain water
and dry the product well before use.
• When water drops are attached on the touch panel or
you perform touch operations with your hand wet, the
product may not properly function.
• The product does not float on water.
• Do not use the product in heavy rain.
• Do not leave the product wet. Doing so may let the
liquids freeze on the product in cold places or
otherwise cause fault.
34
• Do not drop or otherwise subject the product to
strong impact or jab the mouthpiece, speaker, etc.
with a cotton swab or any sharp object. Doing so may
cause scratching, deformation, etc. on/of the product,
resulting in impairment of waterproof/dustproof
property.
• Do not place the product directly on sand at a beach,
sandbox, etc. or on mud. Grains of sand may get into
the speaker etc., causing the volume to drop.
• Packaged items (desktop holder) or optional
accessories are not waterproof/dustproof. When you
watch 1Seg etc. with the product set on the desktop
holder among packaged items, do not use them in
places where water is regularly used such as a
bathroom, shower room, kitchen and lavatory even if
the specified AC adapter (sold separately) is not
connected to the desktop holder.
• If the external connection jack cover, back cover, au
Micro IC Card (LTE) cover or microSD memory card
cover degrades or is damaged, the waterproof and
dustproof properties cannot be maintained. In such
case, contact an au shop near you.
Page 37
■ Maintaining the Waterproof and
Dustproof Properties
■ Rubber seals
The rubber seals on the external connection jack cover,
au Micro IC Card (LTE) cover and microSD memory
card cover are important to maintain the waterproof
property. Be sure to observe the following items.
• Do not remove or scratch them.
• When closing the external connection jack cover, au
Micro IC Card (LTE) cover and microSD memory card
cover, do not get the rubber seals caught. Also, do
not insert sharp objects into gaps around the external
connection jack cover, au Micro IC Card (LTE) cover
and microSD memory card cover or the earphone/
microphone jack section.
Doing so may damage the rubber seals and cause
intrusion of water or dust.
• It is recommended to replace the parts for
maintaining the waterproof and dustproof properties
(pay service) once every two years regardless of
whether any abnormality is present. For information
on part replacement, contact an au shop near you.
■ Precautions on Charging
The desktop holder, specified charger (sold separately)
and optional accessories are not waterproof/dustproof.
Be sure to check the following items before and after
charging.
• Check that the product is not wet. If it is wet or after it
gets wet, drain water well and wipe remaining water
off with a clean dry cloth etc. before setting it on the
desktop holder among the packaged items or
opening the external connection jack cover.
• If you charge the battery with the external connection
jack cover open, be sure to tightly close the cover
when charging is finished. It is recommended to use
the desktop holder among the packaged items to
charge the battery to prevent water and dust from
entering from the external connection jack.
• Never charge the battery if the product is wet. Doing
so may cause electric shock, short circuit, etc.,
resulting in fire or fault.
• Do not touch the desktop holder among the
packaged items or specified charger (sold
separately) with wet hands. Doing so may cause
electric shock.
Safety Precautions
35
Page 38
• Do not splash water onto the desktop holder among
the packaged items, specified charger (sold
separately) or optional accessories when using the
equipment. Do not use the equipment in places
where water is regularly used such as a bathroom,
shower room, kitchen and lavatory. Doing so may
cause fire or electric shock.
Safety Precautions
■ Washing the Product
If any stain, dust, sand, soft drink, etc. is attached to the
surface of the product, gently wipe it off with a cloth
and wash the product under a mild water flow (up to 6
liters/min) of tap water at room temperature (5℃ to
35℃) approximately 10 cm away from the faucet or
shower head.
Hold the external connection jack cover and back
cover so that they do not open, and wash the product
with your hands without using a brush or sponge. After
washing the product, drain water off and then use the
product.
• Make sure that the external connection jack cover,
back cover, au Micro IC Card (LTE) cover and
microSD memory card cover are securely closed
before washing the product.
• Do not wash the product with a washing machine or
an ultrasound bath.
36
• The earphone/microphone jack section is especially
subject to stain such as dust or sand adhesion. Wash
away stain carefully so as not to keep it remaining in
the section. Also, after washing it away, make sure
the section gets sufficiently dried off before using the
product. Using the product with sand or water drops
remaining in the jack sections may cause fault.
• When cleaning the earphone/microphone jack
section, do not use tools such as a cotton swab or
jam a cloth into the jack section. Doing so may cause
fault such as impairment of waterproof/dustproof
property.
• Never put the product in a microwave oven for drying
it. Doing so may cause the internal battery to leak
liquid, overheat, rupture or ignite. Also, doing so may
cause the product to overheat, emit smoke, ignite or
cause destruction of circuit components.
• Do not expose the product to hot air from a hair dryer
or leave it in a high temperature environment for
drying it. Doing so may cause the product to deform,
discolor, get out of order, etc.
■ Draining Water
If the product gets wet, make sure to drain water
remaining in the “earphone/microphone jack section”,
“mouthpiece (microphone) section”, “speaker section”,
“camera lens fringe section”, “key section”, “sub
microphone”, etc.
Page 39
A Wipe off water on the surface of the
product carefully with a dry and clean
cloth etc.
• If a strap is attached, dry it sufficiently as well.
B Remove the back cover and wipe off
water remaining on its back.
• For details on how to attach/remove the back cover,
refer to “Attaching/Removing the Back Cover”
(zP. 46).
C Hold the product securely and shake it
approximately 20 times until there is no
more water splashing.
• Make sure of the safety around you and shake the
product while holding it securely not to let it drop.
Mouthpiece (Microphone)
section
Earphone/Microphone
jack section
Speaker
section
Sub
microphone
Key
section
Camera lens
fringe section
Safety Precautions
37
Page 40
D Wipe off water remaining in the grooves
of each section by gently putting the
product against a dry and clean cloth etc.
• Since water is sometimes left in the grooves of each
section, clear them of water by putting a cloth
against their openings and gently patting them.
Safety Precautions
38
Make sure that there is no more water or foreign
objects remaining in them.
E Lay out a dry cloth etc. beneath and leave
the product on the cloth at room
temperature for approximately 2 to 3
hours to dry it.
• Water, if any, remaining in the product may ooze up
after wiping off.
• Do not wipe off water remaining in the grooves
directly by a cotton swab etc.
F Attach the back cover.
■ Precautions to be taken after water draining
Do not use the product with water drops still left on it.
• Doing so may cause call disruption or cause clothes
or bags to get wet.
• Doing so may cause short circuit of a jack section of
the earphone etc.
• Doing so may cause fault due to the water drops
frozen in a cold place.
Page 41
Notes on Using Bluetooth®/
®
Wireless LAN (Wi-Fi
) Functions
Frequency Band
Bluetooth® and wireless LAN (Wi-Fi®) functions (2.4
GHz band) of the product use frequencies in the 2.4
GHz band ranging from 2.402 GHz to 2.480 GHz.
• Bluetooth
• Wireless LAN (Wi-Fi
®
function: 2.4FH1/XX4
The product uses the 2.4 GHz band.
FH1 uses FH-SS as the modulation scheme. The
interference distance is about 10 m or less.
XX4 uses other schemes. The interference distance is
about 40 m or less.
Bands of mobile unit identification devices cannot be
avoided.
®
) function: 2.4DS/OF4
The product uses the 2.4 GHz band.
DS-SS and OFDM are used as the modulation
schemes. The interference distance is about 40 m or
less.
Bands of mobile unit identification devices can be
avoided.
Channels available with the 2.4 GHz band wireless
LAN (Wi-Fi®) of the product are between 1 to 13.
Available channels differ depending on the country.
For use in airplane, check with the airline company in
advance.
Precautions about Bluetooth
®
• The Bluetooth
function of the product conforms to
®
the domestic standards of Japan and FCC standards
and EC directives, and has been certified. Use of the
®
Bluetooth
countries/regions. If you are using the Bluetooth
function may be restricted in some
®
function overseas, check the relevant laws and
regulations of the country/region you visit.
• The 2.4 GHz band used by wireless LAN (Wi-Fi
®
Bluetooth
devices is shared by various other
devices. For this reason, Bluetooth
®
device use
®
) and
technologies for minimizing effects from other
devices using the same radio frequency band. In
some cases, however, the communication speed and
connectable range may be decreased, or
disconnection may occur, due to interference by
other devices.
• The communication speed and connectable range
vary depending on the distance between
communication devices, obstacles and the
®
Bluetooth
devices used.
Safety Precautions
39
Page 42
■ Bluetooth® function precautions
The frequencies used by the Bluetooth
®
function of the
product are in the 2.4 GHz band. In this frequency
band, other similar wireless stations, in-plant wireless
stations for mobile unit identification that require a
license for use, such as factory production lines,
specific small power wireless stations that do not
require licenses and amateur wireless stations
Safety Precautions
(collectively called “other wireless stations” from here
on) are operated in addition to home electrical
appliances such as microwave ovens and industrial,
scientific and medical devices.
1. Before using the product, make sure that “other
wireless stations” are not in operation nearby.
2. In the event that instances of radio wave interference
have occurred between the product and “other
wireless stations”, immediately either relocate the
product or stop operation of the device (stop
emission of radio waves).
3. If you are unclear on any points or are troubled by
anything, contact an au shop or Customer Service
Center.
40
Precautions about Wireless LAN
®
(Wi-Fi
• The wireless LAN (Wi-Fi
conforms to the domestic standards of Japan, FCC
standards and EC directives, and has been certified.
Use of the wireless LAN (Wi-Fi
in some countries/regions.
If you are using the wireless LAN (Wi-Fi
overseas, check the relevant laws and regulations of
the country/region you visit.
• Do not use the product in places where
electromagnetic waves are generated or near electric
products, AV and OA equipment, or other
magnetized devices.
• Subjecting the product to magnetic or electrical noise
might increase noise and prevent it from performing
communications. (The product is particularly
susceptible to noise when it is used near a microwave
oven.)
• Using the product near a TV, radio or similar
appliance might cause reception interference and
disrupt TV images.
• Searching might not be successful if there are
multiple wireless LAN (Wi-Fi
product and the same channel is being used.
)
®
) function of the product
®
) function is restricted
®
) function
®
) access points near the
Page 43
■ 2.4 GHz band wireless LAN (Wi-Fi®) precautions
memo
The frequencies used by the wireless LAN (Wi-Fi
function of the product are in the 2.4 GHz and 5 GHz
band. In the 2.4 GHz frequency band, other similar
wireless stations, in-plant wireless stations for mobile
unit identification that require a license for use, such as
factory production lines, specific small power wireless
stations that do not require licenses and amateur
wireless stations (collectively called “other wireless
stations” from here on) are operated in addition to
home electrical appliances such as microwave ovens
and industrial, scientific and medical devices.
1. Before using the product, make sure that “other
wireless stations” are not in operation nearby.
2. In the event that instances of radio wave interference
have occurred between the product and “other
wireless stations”, immediately either relocate the
product or stop operation of the device (stop
emission of radio waves).
3. If you are unclear on any points or are troubled by
anything, contact an au shop or Customer Service
Center.
■ 5 GHz band wireless LAN (Wi-Fi
®
precautions
In the 5 GHz frequency band, three channels of 5.2
GHz/5.3 GHz/5.6 GHz band (W52/W53/W56) are
available.
) function
®
)
• W52 (5.2 GHz band/36, 40, 44, 48 ch)
• W53 (5.3 GHz band/52, 56, 60, 64 ch)
• W56 (5.6 GHz band/100, 104, 108, 112, 116, 120,
124, 128, 132, 136, 140 ch)
Making a communication with 5.2 GHz/5.3 GHz band
(W52/W53) outdoors is prohibited by the Radio Law.
◎ Connections between the product and all other Bluetooth®
and wireless LAN (Wi-Fi®) devices have not been
confirmed. Therefore, connections with all Bluetooth® and
wireless LAN (Wi-Fi®) devices are not guaranteed.
◎ The product suppor ts security features for wireless
communications that are complian t with the Bluetooth® and
wireless LAN (Wi-Fi®) standard specifications, but the
security may not be sufficient depending on the usage
environment and configuration. Be careful when making
data communication using Bluetooth® or wireless LAN
(Wi-Fi®) function.
◎ Wireless LAN (Wi-Fi®) has the advantage that it can be
freely connected anywhere within the rad io wave range, as
it uses radio waves for exchanging information. At the same
time, there is a risk that a malicious third party may obtain
unauthorized access if security settings have not been
configured. You are recommended to configure security
settings before using wireless LAN (Wi-Fi®) at your decision
and responsibility.
◎ The Company assumes no responsibility for leakage of data
or information that may occur during Bluetooth®/wireless
LAN (Wi-Fi®) communication.
Safety Precautions
41
Page 44
◎ Since Bluetooth® and wireless LAN (Wi-Fi®) functions use
the same frequency band, using the both functions at the
same time may cause radio wave interference resulting in
decreased communication speed or disconnection from the
network. If connection fails, stop using either of the
Bluetooth® and wireless LAN (Wi-Fi®) functions.
Notes on Packet Communication
Safety Precautions
Charge
• Since constant Internet connection is possible with
the product, packet communication may be
performed automatically by some applications,
resulting in high packet communication charges.
Therefore, subscription to the flat-rate/discount
service for packet communication charges is
recommended.
• To browse homepages, download applications,
communicate using applications, send/receive
e-mails and configure various settings, connection to
the Internet is required, to which packet
communication charge applies.
* Packet co mmunication charge does not apply to Wi-Fi® connection.
42
Notes on Google Play/au Market/
Applications
• Be sure to check the security of the application, then
install it at your own risk. Some applications might
cause virus infection, damage various data, and send
out your location information, usage history or
personal information stored in your cell phone via the
Internet.
• The Company assumes no responsibility for any
problems that might be caused by applications you
have installed. In such case, you may be charged a
repair fee even during the warranty period.
• The Company assumes no responsibility for any
disadvantage brought to you or any third party by
applications you have installed.
• Insertion of a microSD memory card is necessary to
use some applications.
• Some applications prohibit the product from entering
sleep mode while they are active, or rapidly drain the
battery while running in the background.
• Operation procedures and screen appearances of
the applications preinstalled in the product and those
installed by you are subject to change without notice
as a result of version upgrade. In addition, operation
procedures described in this manual may differ from
the actual procedures.
Page 45
Names and Functions of Parts
■ Front/Top and Bottom
A Earphone/Microphone jack
B Card removal/insertion tool
C Proximity sensor/Light sensor
Proximity sensor prevents inadvertent operations of
the touch panel during a call.
Light sensor detects the ambient brightness and
adjusts the brightness of display.
D Receiver
For details, refer to “Direct Wave Receiver” (zP.46).
E Display (Touch panel)
F Charging/Incoming indicator
G Sub microphone
Use it to measure ambient noises when using “Noise
suppression” (zP. 70).
H TV antenna
I In camera lens
J Strap eyelet
K Mouthpiece (Microphone)
Transmits your voice to the other party during a call.
It is also used for recording sounds. Take care not to
cover the microphone with your fingers etc. when
using it.
Getting Ready
43
Page 46
■ Back
Getting Ready
• The product is illustrated with
the back cover removed.
L Internal antennas area
Do not cover the internal antennas area with your
hand while you are talking or communicating on the
product.
Also, do not paste stickers etc. around the internal
antennas area. Doing so may make the quality of
calls/communications deteriorate.
M Mobile light
N Out camera lens
44
O FeliCa mark
Hold it over a reader/writer when using NFC/
Osaifu-Keitai
®
.
Send and receive data via IC communication.
P Speaker
Q Infrared port
R Back cover
S Charger terminal
T Protective sheet
Do not subject the product to strong impact or
remove the protective sheet since the battery and
precision parts are inside the protective sheet.
Doing so might cause a fault, overheating, ignition,
electric shock or injury.
Also, removing the protective sheet causes
impairment of the waterproof/dustproof property.
Page 47
■ Left and Right Side
memo
U f Power key
Set sleep mode.
Hold it down to turn on/off the power, set the manner
mode, etc.
V ud Volume up/down key
Adjust the volume.
Hold u down on the Welcome Sheet(Lock
Screen) to turn on the mobile light.
Hold d down on the home screen or Welcome
Sheet(Lock Screen) to set/disable the manner
mode.
• The product is
illustrated with the
back cover removed.
W External connection jack cover
X External connection jack
When you connect the common AC adapter 04 (sold
separately), the microUSB cable 01 (sold
separately), etc. to the product, some applications
may not function properly since the geomagnetic
sensor is affected by the magnetism of connected
devices. Use the product after removing the cable.
Y au Micro IC Card (LTE) cover
Z au Micro IC Card (LTE) slot
a microSD memory card slot
b microSD memory card cover
◎ The battery is built in the product.
Card removal/insertion tool
◎ Do not leave it in places within the reach of small children.
Doing so might cause an accident, injury, etc. such as a
case where a small child accidentally swallows it and gets
suffocated. When not using it, attach it to the earphone/
microphone jack.
◎ Make sure not to lose it when it is removed.
Getting Ready
45
Page 48
Direct Wave Receiver
memo
The product is equipped with “Direct Wave Receiver”
which transmits sounds by vibrating the display area.
You can use the product as usual although there is no
hole on the receiver.
■ Holding the Product on Your Ear
As shown below, hold the receiver of the product on
your ear so that it covers your ear to block out ambient
noises and make sounds more clear. Move the position
of the product up, down, left or right to adjust its
Getting Ready
audibility depending on how well you hear or the
surrounding environment.
Receiver
Mouthpiece (Microphone)
◎ When an earphone (commercially available) is connected to
the product, sounds from the earphone can be heard
instead of sounds emitted by the Direct Wave Receiver.
◎ Do not put a sticker, sheet, etc. on the display. The other
party’s voices may become hard to hear.
◎
How well sounds can be heard may differ among individuals.
◎ How well sounds can be heard may differ depending on the
surrounding environment.
Attaching/Removing the Back Cover
■ Removing the Back Cover
A Press the center of the back cover (A),
hook a fingertip (nail) under the concave
portion of the main unit and then pull the
back cover up in the direction of the
arrow (B).
◎ Make sure not to cover the mouthpiece (microphone) of the
product with your finger etc. when you talk on the product.
46
Concave portion
Page 49
■ Attaching the Back Cover
memo
A After attaching the back cover, press the
periphery of the back cover securely from
above, and make sure that it is closed
properly.
Using the au Micro IC Card (LTE)
au Micro IC Card (LTE)
The au Micro IC Card (LTE) records your personal
information such as phone numbers.
The product is compatible with au Micro IC Card (LTE)
only. You cannot use the product by inserting the au
IC-Card or micro au IC-Card for au phones and
smartphones instead.
◎ Make sure to unplug the microUSB plug of the common AC
adapter 04 (sold separately) etc. from the product when
attaching or removing the au Micro IC Card (LTE).
■ When the au Micro IC Card (LTE) is not
inserted
If the au Micro IC Card (LTE) is not inserted, the
following operations are unavailable.
• Making
au Micro IC Card (LTE)
IC (metal) part
*
/Receiving a call
Getting Ready
47
Page 50
• Sending/Receiving a mail
memo
• Confirming your own phone number/own mail
address
• Setting UIM card lock
* Making a n emergency call to 110 (Police), 119 (Fire and Amb ulance) and
118 (Regional Coast Guard) and making a call to 157 (Customer Service
Center) are also unavailable.
Besides the above, functions which requires your
phone number etc. may not be available.
Attaching the au Micro IC Card
(LTE)
Getting Ready
Before attaching the au Micro IC Card (LTE), turn the
product off and remove the back cover and card
removal/insertion tool.
A Open the au Micro IC Card (LTE) cover.
B Insert slowly the au Micro IC Card (LTE)
into the au Micro IC Card (LTE) slot using
the card removal/insertion tool.
Confirm the direction of the au Micro IC Card (LTE) and
insert it in the direction of the arrow until you hear a
click and confirm it is locked.
Releasing the card removal/insertion tool before the au
Micro IC Card (LTE) is locked may cause it to pop out.
48
IC (metal) part up
Card removal/insertion tool
C Close the au Micro IC Card (LTE) cover
and attach the back cover and card
removal/insertion tool.
◎ Inserting the au Micro IC Card (LTE) not deeply enough
may prevent the product from functioning properly.
Removing the au Micro IC Card
(LTE)
Before removing the au Micro IC Card (LTE), turn the
product off and remove the back cover and card
removal/insertion tool.
A Open the au Micro IC Card (LTE) cover.
Page 51
B Push slowly the au Micro IC Card (LTE)
memo
deeper inside using the card removal/
insertion tool.
After it clicks, pull back the card removal/insertion tool
without releasing it from the au Micro IC Card (LTE)
until it comes out a little. Releasing the card removal/
insertion tool from the au Micro IC Card (LTE) when it is
pushed deeply into the slot may cause it to pop out.
Card
removal/insertion tool
C Pull slowly the au Micro IC Card (LTE)
straight out.
D Close the au Micro IC Card (LTE) cover
and attach the back cover and card
removal/insertion tool.
Using a microSD Memory Card
microSD Memory Card
You can save, move and copy data by attaching one of
microSD memory cards (including microSDHC memory
cards and microSDXC memory cards) in the product.
◎ The maximum file size available on a microSD memory card
is 2 GB per file when saving data to a microSD memory
card.
◎ A microSD memory card initialized on other devices may
not work on the product properly. On the home screen, tap
[APPS] [[Settings] [[microSD & phone storage]
[[Erase microSD] [[Erase SD card] [Unlock
[[Erase everything] to initialize the microSD memory
card.
◎ To play/display data on the microSD memory card, on the
home screen, tap [APPS] [[Contents Manager] and use
Contents Manager.
◎ Some copyright protected data may not be played on the
product even if they can be moved/copied from a PC etc. to
a microSD memory card successfully.
Getting Ready
49
Page 52
◎ microSDXC memory cards are available only on SDXC
memo
compatible devices. If you attach a microSDXC memory
card to a device that does not support SDXC, the message
inducing you to initialize the card may be displayed.
However, do not initialize the card.
If you initialize a microSDXC memory card on a device that
does not support SDXC, it will erase data on the microSDXC
memory card and rewrite the file system. Part of space on
the microSDXC memory card may become unavailable.
■ Handling Precautions
• Do not turn off the product or subject it to impact
while microSD memory card data is being accessed.
Getting Ready
Doing so may cause data corruption.
• The product supports microSD/microSDHC/
microSDXC memory cards. For the supported
microSD/microSDHC/microSDXC memory cards,
contact each microSD memory card vendor or refer
to the au homepage.
B Insert slowly the microSD memory card
into the microSD memory card slot using
the card removal/insertion tool.
Confirm the direction of the microSD memory card and
insert it in the direction of the arrow until you hear a
click and confirm it is locked.
Releasing the card removal/insertion tool before the
microSD memory card is locked may cause it to pop
out.
microSD logo side up
Card removal/insertion tool
Attaching a microSD Memory Card
Before attaching a microSD memory card, turn the
product off and remove the back cover and card
removal/insertion tool.
A Open the microSD memory card cover.
50
C Close the microSD memory card cover
and attach the back cover and card
removal/insertion tool.
◎ Make sure that the top/bottom and front/rear of the microSD
memory card are facing correctly.
Trying to force a wrongly oriented card into the slot could
make it impossible to remove the card or result in damage.
Page 53
◎ Do not touch the terminal part of a microSD memory card.
memo
Removing the microSD Memory
Card
Before removing the microSD memory card, turn the
product off and remove the back cover and card
removal/insertion tool.
A Open the microSD memory card cover.
B Push slowly the microSD memory card
deeper inside using the card removal/
insertion tool.
After it clicks, pull back the card removal/insertion tool
without releasing it from the microSD memory card
until it comes out a little. Releasing the card removal/
insertion tool from the microSD memory card when it is
pushed deeply into the slot may cause it to pop out.
Card removal/
insertion tool
C Pull slowly the microSD memory card
straight out.
D Close the microSD memory card cover
and attach the back cover and card
removal/insertion tool.
◎ Do not remove the microSD memory card forcefully. Doing
so may result in damage or data loss.
◎ Applications installed to a microSD memory card cannot be
used once you remove the microSD memory card.
◎ The microSD memory card may become warm after a long
time use, but this is not a fault.
Getting Ready
51
Page 54
Charging
memo
Charging
When you purchase the product, the internal battery is
not fully charged. Be sure to charge the internal battery
before use.
• If the performance of the battery does not recover
(e.g. the usable time after each charge has become
extremely short), the internal battery may be at the
end of service life. On the home screen, tap [APPS]
Getting Ready
[[Settings] [[Device info] [[Status] [[Battery
status] to check the charging performance of the
internal battery.
• While charging, the charging/incoming indicator
illuminates in red, and the battery icon is displayed
with superimposed. When charging is finished,
the charging/incoming indicator goes out.
◎ Depending on the operation procedure and usage
environment, the temperature inside the product may get
high and the product may even get heated. In such case,
charging may stop for security reasons.
◎ Charging the internal battery while using the camera
function etc. may lengthen the charging time.
52
◎ If you perform various operations with a specified charger
(sold separately) connected to the product, charging/
discharging may take place repeatedly in a short time.
Frequently charging the internal battery shortens its service
life.
◎ If you charge the internal battery when the battery has run
out, the charging/incoming indicator may not illuminate
soon. However, charging is in progress.
◎ If the charging/incoming indicator flashes in red, stop
charging the internal battery and contact an au shop or
Secure cell phone support center.
◎ If you stop charging while the charging/incoming indicator
still illuminates during charging, the cell phone may be left
not fully charged even if is displayed on it. In such case,
the usage times shorten.
Charging with the Desktop Holder
and the Specified AC Adapter (Sold
Separately)
The followings are the explanation of how to connect
the desktop holder and the common AC adapter 04
(sold separately) to charge. For details on the specified
AC adapter (sold separately), refer to “Introduction of
Peripheral Devices” (zP. 75).
Page 55
A Insert the microUSB plug of the common
AC adapter 04 (sold separately) to the
connection jack of the desktop holder.
Confirm the direction of the microUSB plug and insert it
in the direction of the arrow.
Connection jack
Locking lever
Protruding edges
Common AC adapter
04 (sold separately)
B Place the main unit on the desktop holder
with the charger terminal of the main unit
facing down (A), lay the main unit on the
desktop holder and lock it with the
locking lever (B).
C Plug the common AC adapter 04 (sold
separately) power plug into a 100 V AC
power outlet.
Common AC adapter 04
(sold separately)
Getting Ready
53
Page 56
D When charging is finished, remove the
memo
/
main unit from the desktop holder and
unplug the common AC adapter 04 (sold
separately) power plug from the power
outlet.
Hold the desktop holder when removing the main unit.
Also, pull the microUSB plug of the common AC
adapter 04 (sold separately) straight out from the
desktop holder.
Getting Ready
◎ When using the desktop holder, connect only the specified
AC adapter (sold separately). Connecting equipment not
specified such as a PC or portable charger to the desktop
holder may cause fault. Do not connect such equipment to
the desktop holder.
◎ Make sure that the external connection jack cover is
securely closed. (If it is not securely closed, you may not be
able to charge the battery.)
◎ The microUSB cable 01 (sold separately) etc. cannot be
connected while the battery is being charged on the
desktop holder.
Charging with the Specified AC
Adapter (Sold Separately)/Specified
DC Adapter (Sold Separately)
The followings are the explanation of how to connect
the common AC adapter 04 (sold separately)/common
DC adapter 03 (sold separately) to charge. For details
on the specified AC adapter (sold separately)/DC
adapter (sold separately), refer to “Introduction of
Peripheral Devices” (zP. 75).
A Open the external connection jack cover
of the product.
External
connection jack
Protruding edges
Common AC adapter 04 (sold separately)
Common DC adapter 03 (sold separately)
54
Page 57
B Confirm the direction of the microUSB
memo
plug of the common AC adapter 04 (sold
separately)/common DC adapter 03 (sold
separately) and insert it in the direction of
the arrow to the external connection jack
of the product.
C Plug the common AC adapter 04 (sold
separately) power plug into a 100 V AC
power outlet/Plug the common DC
adapter 03 (sold separately) plug into a
cigarette lighter socket.
Common DC adapter
03 (sold separately)
Common AC adapter
04 (sold separately)
D When charging is finished, pull the
microUSB plug of the common AC
adapter 04 (sold separately)/common DC
adapter 03 (sold separately) straight out
from the external connection jack of the
product.
E Close the external connection jack cover
of the product.
F Unplug the common AC adapter 04 (sold
separately) power plug from the power
outlet/Unplug the common DC adapter 03
(sold separately) plug from the cigarette
lighter socket.
◎ Although you can charge the internal battery while the
power is turned on, charging time lengthens.
Getting Ready
55
Page 58
Charging with a PC
memo
memo
The followings are the explanation of how to charge the
internal battery by connecting the product to a USB
port of a PC through which the battery can be charged.
A Connect the microUSB cable 01 (sold
separately) to a USB port of a PC after the
PC is activated completely.
External
Getting Ready
USB port of a PC
microUSB cable 01
(sold separately)
B Connect the microUSB cable 01 (sold
separately) to the product after the
product is activated completely.
56
connection jack
Protruding edges
◎ If you use the microUSB cable to charge the internal
battery, it may take the internal battery longer to be fully
charged than if you use the specified AC adapter (sold
separately).
◎ The product supports two microUSB plug shapes.
◎ Turn the protruding side of the microUSB plug down and
insert the microUSB plug to the external connection jack of
the product straightly. Inserting the microUSB plug in the
wrong direction may result in damage to the external
connection jack of the product.
◎ The product is turned on when it is connected to a PC while
the power is turned off.
◎ If you charge the internal battery when the battery has run
out, the charging/incoming indicator may not illuminate. In
such case, use the specified AC adapter (sold separately)
for charging.
Turning the Power On/Off
■ Turning the Power On
A f (hold down for at least 2 seconds).
◎ The initial setting of the touch panel will be executed until
“AQUOS PHONE” disappears from the screen after the
power is turned on. Do not touch the screen, otherwise
touch panel operations may not be performed properly.
Page 59
■ Turning the Power Off
memo
memo
A f (hold down for at least 2 seconds).
B [Power off] [[OK].
■ Restarting the Product
You can restart the product after turning it off.
A f (hold down for at least 2 seconds).
B [Reboot] [[OK].
■ Turning the Power Off Forcibly
Since the battery is built in the product, it cannot be
removed. To turn the power off forcibly, follow the step
below.
A f + d (hold down for at least 12
seconds).
◎ If the power is turned off forcibly, unsaved data will be
deleted. Do not turn the power off forcibly unless you
cannot operate the product.
Sleep Mode
If you press f or no operation is made for a
specified time, the screen is turned off temporarily, and
then sleep mode is set.
■ Disabling Sleep Mode
A f while sleep mode is set.
◎ Do not touch the screen when you disable sleep mode.
Otherwise touch panel operations may not be performed
properly.
Getting Ready
57
Page 60
Welcome Sheet(Lock Screen)
The Welcome Sheet(Lock Screen) is displayed if you
disable sleep mode.
Getting Ready
《Welcome Sheet(Lock Screen)》
Slide “ ” to the bottom of the screen to unlock.
Tap, long touch or slide “ ” up to display shortcuts.
A Wallpaper
B Owner info key
Display texts according to items set for “Owner info”
in “Lock & Security”.
58
C Info Area
Flick to the left/right to switch the weather, stock
prices information, media operation keys and date
and time.
Switching the Display Language
to English
You can switch the display language for function
names and other items to English.
A On the home screen, [アプリ] (APPS).
B [設定] (Settings).
C [言語と文字入力] (Language & input).
D [言語(Language)を選択] (Select language).
E [English].
Page 61
Using the Touch Panel
The display on the product is a touch panel operated
by touching it with your finger.
■ Tap/Double Tap
Tap: Gently touch the screen and
then immediately release your
finger.
Double tap: Tap the same position
twice.
• Select an item or icon displayed
on the screen. Double tap on the
browser etc. to enlarge/reduce
the screen.
■ Long Touch
Keep touching an item etc. with
your finger.
• Display context menu etc.
■ Slide
While your finger is gently touching
the screen, trace it to the desired
direction to move over when all
items cannot be displayed within
the screen.
• Scroll screen or switch pages. In
addition, operate gauge and bar
when adjusting volume and
brightness.
■ Flick
Operate the screen by quickly
moving (flicking) your finger up,
down, right or left.
• Switch pages, enter characters
by flick input, etc.
Basic Operations
59
Page 62
■ Pinch
Touch the screen with two fingers
and widen (pinch-out) or narrow
(pinch-in) the fingers’ distance.
• Enlarge/Reduce the screen of the
browser etc.
■ Drag
While your finger is gently touching
an item or icon, trace it to the
desired position to move or
perform other operations.
Basic Operations
60
Using the Touch Keys
The following icons are displayed on the Navigation Bar
and can be used as touch keys.
IconDescription
^Return to the previous screen.
#Display the home screen.
eDisplay an option menu.
$Display the history of activated
applications.
Using the 3-Line Home
3-Line Home
The 3-Line Home is a home screen which consists of
the Apps Sheet, the Widget Sheet and the Shortcut
Sheet. You can use the function by tapping an icon/a
widget/shortcut on each sheet.
• You can switch each sheet by tapping “APPS”,
“WIDGETS” or “SHORTCUTS” on the Sheet Switcher,
or sliding/flicking the home screen to the left/right.
Page 63
Switching sheets
《Apps Sheet》《Widget Sheet》《Shortcut Sheet》
■ Viewing the 3-Line Home
A Status bar
B Sheet Switcher
Long touch Sheet Switcher, drag it to the destination
and release your finger to move it.
C Apps Sheet/Widget Sheet/Shortcut Sheet
D Navigation Bar
E Scroller
Displayed when the screen is scrolled. You can
scroll the screen by sliding the displayed scroller
up/down.
F Separator
Pinch out vertically on the home screen to add the
separator. You can delete the separator by pinching
in vertically.
Basic Operations
61
Page 64
Main Application List
ApplicationDescription
Phone
au Smart Pass
Settings
au Easy Setting
Basic Operations
*
Instruction
Manual
NFC Menu
62
Make a call and confirm histories.
You can enjoy over 500 apps by
¥390 per month! Also coupon,
present, photo storage and security
apps are available! Please enjoy
your safety and comfortable
smartphone life!
From Settings, set up and manage
functions.
“au Easy Setting” assists you to set
up au services and functions.
Check the contents written in “Full
Instruction Manual” (Japanese).
You can search explanations of a
function that you want to use by
using the table of contents, index
and search engine.
Also, you can easily search
explanations often confirmed by
putting bookmarks on them.
Shows compatible applications list
with the NFC service, sets NFC
lock, or makes NFC settings.
ApplicationDescription
Connects to a Wi-Fi network easily
au Wi-Fi接続ツール (au Wi-Fi
connection tool)
in an area where au Wi-Fi SPOT is
available.
Also, you can set Wi-Fi
a wireless LAN (Wi-Fi
point on which “Simple connection”
is available.
Use Facebook.
Facebook
“Friends Note” can manage Native
Friends Note
Address Book of your phone and
multiple social networking services
in just one application.
View TV program table or search
auテレビ.Gガイド (au TV.
G-GUIDE
programs. Functions using 1Seg or
remote timer recording can be
used.
program table)
Plays music or checks information
LISMO Player
about the playing music.
Set au ID.
au ID Setting
You can install Android-based
au Market
applications offered with au Smart
Pass service.
®
easily with
®
) access
Page 65
memo
ApplicationDescription
Streaming music channel service
Uta Pass
that enables you to listen to varieties
of preset channels and you can also
listen with your friends.
Use monthly paid music service
unlimited
that enables you to listen to a lineup
of over 1 million music.
Delete data in the SHL21 and
3LM
microSD memory card or lock its
operations in case of loss of your
SHL21.
Call for technical supports on the
リモートサポー
ト (Remote
Support)
phone operations by sharing the
screen that you are watching with
au operators.
This application allows you to
GREE MARKET
(GREE Market)
browse games and other content
provided by GREE.
You do not need a GREE account
in order to use this application.
This is an application in which you
au
災害対策
Disaster
Countermeasure)
can use Disaster Message Board,
(au
Emergency Rapid Mail (Earthquake
Early Warning, Disaster and
Evacuation Information, and
Tsunami Warning) and Disaster
Voice Messaging Service.
ApplicationDescription
You can check the subscription
auお客さまサポート (au
Customer
Support)
contents or monthly usage of your
au phones etc. with this
application. You can change your
rate plan, apply for optional
services and so on at au Customer
Support website.
* Requires d ownload and installation to use.
◎ When you tap an icon to use the corresponding function,
communication charges may be incurred depending on the
function.
◎ The design of icons etc. may be changed without prior
notice.
◎ Besides the above, some applications are installed on the
product. For details, refer to “Instruction Manual
application” (Japanese).
Using the Status Bar
Icons
The notification icons to notify you of a missed call, a
new mail message, a running operation, etc. are
displayed on the left side of the status bar, while the
status icons to show the status of the product are on the
right side.
Basic Operations
63
Page 66
■ Main Notification Icons■ Main Status Icons
memo
IconDescription
Missed call
New mail message (Mail)
New mail message (PC-mail)
New mail message (Gmail)
Making a call, talking, receiving a call
Putting a call on hold
Answering memo
Space on the main unit (system) available
less than approx. 10 %
Reading a microSD memory card
USB connecting
Basic Operations
Update available
Software update available
Major Update (OS Update) available
Icons collected
◎ Some icons are displayed with their number superimposed
on them.
64
IconDescription
~Battery level
~Signal strength (Receiving electric field)
Time
~: Battery level display
: No battery
• While charging, the battery icon is
displayed with superimposed.
Airplane mode set
~: Level display
: Out of service area
• The icon indicating network is displayed
at the upper left.
• During a communication, the icon is
displayed with superimposed.
Manner mode status
: Standard manner mode
: Drive manner mode
: Silent manner mode
During a call using hands-free
Microphone set to “Mute” during a call
Answering memo set
: No Answering memo
: Answering memo (one to nine
entries)
: Answering memo (ten entries)
Page 67
Using the Notification/Status Panel
In the notification/status panel, you can check the
details on notification icons and status icons or activate
an application corresponding to the icon.
You can also set the manner mode, VeilView, etc.
A Slide the status bar down.
《Notification/Status panel》
A Function key
Switch settings of the frequently used function
by one touch.
B Function key displaying/hiding bar
Tap it to display/hide function keys on the
second and subsequent row.
C Operation area for LISMO Player
Play music with LISMO Player.
D Notification area
Check the status of the product and contents of
notifications. You can activate a corresponding
application depending on the tapped
information.
E Settings key
Tap it to make various settings for the product.
F Rearrange key
Sort function keys.
G Clear
Tap it to clear all the notifications.
H Close bar
Slide it up to hide the notification/status panel.
Basic Operations
65
Page 68
Switching Software Keyboards
A On the character entry screen, []
[[Change input UI]
[[Set QWERTY keyboard]/[Set 12
keyboard].
Viewing the Character Input
Character Input
Screen
《Character entry screen (12 Key)》
66
《Character entry screen (QWERTY)》
A Character entry area
B Input candidates list
If the predictive conversion is enabled, the
predictive conversion candidates list is displayed
when characters are entered. If the relational
prediction is enabled, the relational prediction
candidates list is displayed when you select a
candidate.
Enter characters and tap “” to display the normal
conversion candidates list.
Page 69
• You can enlarge the candidates list area by
tapping “”. If you tap “”, it returns to the
original display.
C Reverse toggle key/Undo key
: Display the characters assigned to the same
key in the reverse rotation.
: Cancel the last operation such as returning the
determined characters to the undetermined state by
tapping the key.
D Character entry key
E Cursor key
Move the cursor to the left and right. You can enter a
space by moving the cursor to the right at the end of
a text. Also, you can change the range of the
characters for character input and conversion.
F Emoji, symbol and facemark key/Kana and
alphanumeric key
: Display the emoji/decoration-emoji/symbol/
facemark list.
: Display katakana, alphabet, number and
predicted date and time assigned to the entered
characters as conversion candidates. If you tap
“”, it returns to the previous display.
G Input mode key
When you switch the input modes, the display
changes as follows.
: Kanji
: Half Alphabet
: Half Numeric
: Half Katakana
: Full Alphabet
: Full Numeric
: Full Katakana
: Character Code
H Delete key
I Settings key/Space key/Conversion key
: Display the iWnn IME menu.
: Enter a space.
: Display the normal conversion candidates list.
J OK key/Line feed key
: Determine the characters being entered.
: Insert a line feed at the cursor position.
K Space key/Uppercase and lowercase characters
switch key
: Enter a space.
: Switch the entered alphabet to the uppercase/
lowercase one.
Character Input
67
Page 70
: Switch the entered character to the uppercase/
memo
lowercase one or add dakuten/handakuten to the
character.
L Shift key
Switch uppercase character entry and lowercase
character entry by tapping the shift key. The display
changes as follows each time you tap it.
: Lowercase character entry
Character Input
: Uppercase character entry
: Uppercase character entry lock
You can switch the symbols to enter by tapping the
key in numeric entry.
M Settings key
Display the iWnn IME menu.
N Space key/Conversion key
: Enter a space.
: Display the normal conversion candidates list.
◎ While the predictive conversion candidates list/relational
prediction candidates list/normal conversion candidates list
is not displayed, tap “^” to hide the keyboard.
Flick operations
◎ Flick the emoji, symbol and facemark key/kana and
alphanumeric key to the right to display Quote apps list.
You can activate an application by selecting it.
68
◎ Flick the input mode key to the left/right to switch the input
mode to “Kanji”, “Half Alphabet” or “Half Numeric”.
◎ Flick the settings key to use the following functions.
/ : Set QWERTY keyboard/Set 12 keyboard
: Handwriting input
: Voice input
Page 71
Making Calls
memo
memo
Entering a Phone Number and
Making a Call
A On the home screen, [APPS] [[Phone].
B Enter a phone number.
When calling to a fixed-line phone, enter the phone
number starting with the area code even if you are in
the same area.
C [Call] [Talk.
D [End call].
◎ Even when “In Call” is displayed, the other party may not
have taken the call. Start talking after making sure that the
other party has taken the call.
◎ If you cover the screen while making a call/talking, it is
turned off.
◎ The call fees when calling with “1401” will be subtracted
from the balance registered at the time of purchase of an au
prepaid card.
◎ Note that even if you cover the mouthpiece, the sound can
be conveyed to the other party.
◎ Even if “Airplane mode” is set, you can call to the
emergency number (110, 119, 118) and Customer Service
Center (157).
◎ Execute the following operations to return to the call screen
after activating another application during a call.
• Tap “#” to return to the home screen, activate “Phone”
and tap “Return to call in progress”.
• Slide the status bar down and tap “Current call”.
■ Emergency Call Location Notification
The product supports “Emergency call location
notification” so that if you make an emergency call to
Police, Fire and Ambulance or Regional Coast Guard
Headquarters, your current location (GPS information)
will be transmitted to the agency receiving the
emergency call.
◎ In this section, Police (110), Fire and Ambulance (119) and
Regional Coast Guard Headquarters (118) are collectively
referred to as the emergency call receiving agency.
◎ This feature may not yet be available at some emergency
call receiving agencies.
◎ If you add “184” before the emergency call number 110/
119/118, the emergency call receiving agency will not be
notified of your location and phone number.
Phone
69
Page 72
◎ In places where signal reception from GPS satellites or a
base station is relatively poor, such as in an underground
mall, inside a building or behind a tall building, the
emergency call receiving agency may be notified of some
other place different from your actual location.
◎ When GPS cannot be used to notify of your location, base
station signal is used instead.
◎ When making an emergency call to Police, Fire and
Ambulance or Regional Coast Guard Headquarters, always
confirm where you are, and tell them your exact location on
the phone. Note that depending on the area where you are
calling, your call may not be connected to the agency
having jurisdiction over that area.
◎ If the emergency call receiving agency determines that
human lives and health are in danger, they will be able to
acquire the caller’s location information during the call or
within a certain period of time after the call.
Phone
Using Menu on the Phone Number
Entry Screen
A On the home screen, [APPS] [[Phone]
[[e].
au CS Center Make a call to 157 (Customer
B
Create SMSCreate an SMS.
Add PrefixAdd a prefix to the phone
70
Service Center).
number.
Restrict Calls
Setting
Set whether to restrict making a
call.
• Even while Restrict Calls
Setting is set to ON, you can
make a call to emergency call
numbers and 157 (Customer
Service Center). Even in
roaming, you can make a call to
emergency call numbers.
SettingsMake call settings.
Operations on the Call Screen
VolumeAdjust the call volume (the other
Mute/Mute OFF Set whether to convey your voice to
DIAL
Voice MemoRecord the other party’s voice and
Speaker/
Speaker OFF
Address BookDisplay the address book.
party’s voice). Also, you can
reduce ambient noises and make it
easier for the other party to hear
your voice by using “Noise
suppression”.
the other party.
Display number keys. You can send
touch-tone signals and add a call.
your voice during a call.
Set whether to call using
hands-free.
Page 73
memo
Noise suppression
memo
◎ Do not cover the sub microphone with your hand when
using Noise suppression. Otherwise the measurement of
noises will not be properly performed.
Calling Overseas from au Phones
(au International Call Service)
You can make international calls without any special
procedure from the product.
Example: To call “212-123-XXXX” in the USA from the
product
A On the home screen, [APPS] [[Phone].
B Enter the international access code
“001010” or “010”.
Long touch “0” to enter “+” and “001010” is
automatically added when calling.
C Enter the country code of the USA “1”.
D Enter the area code “212”.
If the area code starts with “0”, dial it without including
the “0” (There are some exceptions such as fixed-line
phones in some countries or regions including Italy
and Moscow).
E Enter the phone number of the other
party “123XXXX” [[Call].
◎ The monthly limit fee is set for the au International Call
Service. The au International Call Service is unavailable
from when the limit fee is confirmed to be exceeded until the
end of the same month.
◎ Even if you cannot use the service by exceeding the limit
fee, you can use from the first day of the next month. Also,
you can use the domestic call as usual while the service is
stopped.
◎ International call charges are billed together with monthly
local call charges.
◎ If you do not wish to use the service, you can set not to use
the au International Call Service.
For au International Call Service:
From au phones 157 (area code not required) (toll free)
From fixed-line phones 0077-7-111 (toll free)
Open 9:00 to 20:00 (everyday)
Phone
71
Page 74
Receiving Calls
memo
memo
Answering an Incoming Call
A Slide “Answer” down during an incoming
call.
When you receive a call while the backlight illuminates
(except for when the Welcome Sheet(Lock Screen) is
displayed), tap “Answer”.
B Talk [[End call].
Putting a Call on Hold
A Slide “Answer Holding” down during an
Phone
incoming call.
When you receive a call while the backlight illuminates
(except for when the Welcome Sheet(Lock Screen) is
displayed), tap “Answer Holding”.
The call is put on hold. The other party will hear voice
guidance indicating that the call is put on hold.
B [Answer] while the call is put on hold.
The hold state is released.
◎ The call charges are charged on the other party who has
made a call to you while the call is put on hold as well.
72
◎ If you disable the hold state once, you cannot put the call on
hold again.
◎ You can put the call on hold only when the product is used
in Japan.
Sending SMS to an Incoming Call
A Slide “Quick reply” down during an
incoming call.
When you receive a call while the backlight illuminates
(except for when the Welcome Sheet(Lock Screen) is
displayed), tap “Quick reply”.
B Select a message to send.
You can create and send an SMS by tapping “Custom
message...”.
The incoming call is disconnected. The other party will
hear voice guidance.
◎ If the other party’s phone number is not notified, Quick reply
is not available. Also, Quick reply may not be available
depending on the communication condition.
Using Menu While Receiving a Call
A [e] during an incoming call.
Page 75
B
memo
Absence
Memo
Answer a call with the message of
the Answering memo and record
the other party’s message.
RejectDisconnect an incoming call. The
other party will hear voice
guidance.
Forwarding Forward an incoming call to the
specified phone number without
answering it.
SilentSilence the ringtone and stop
vibrator or incoming lamp.
◎ When forwarding an incoming call without specifying a
phone number, the call is forwarded to Answering Service if
you have activated the service. Also, when Answering
Service is suspended, you cannot forward calls.
Phone
73
Page 76
Displaying Setting Menu
From Settings, you can set up and manage functions.
A On the home screen, [APPS]
[[Settings].
ItemDescription
ProfileCheck or edit your profile.
Sound settings Set the manner mode, adjust the
Wallpaper &
display
Energy saving
settings
au ID settingSet au ID.
microSD &
phone storage
Settings
BatteryCheck the battery usage.
CallMake settings for call.
Home
applications
Quick Tool Box ExMake settings for Quick Tool Box
Pedometer
setting
ApplicationUninstall applications etc.
74
call ringtone volume, playback
volume, etc.
Make settings for brightness of the
screen, switching text fonts, etc.
Activate Energy save.
Check memory space of microSD
memory card and the main unit,
initialize microSD memory card, etc.
Switch home applications to use.
Ex.
Make pedometer settings.
ItemDescription
Wi-FiMake settings for Wi-Fi®.
au Wi-Fi
connection tool
Wireless output Set wireless connection to TVs with
BluetoothMake settings for Bluetooth®.
Data usageMake settings for data traffic.
Network
settings
Accounts &
sync
Location
services
Lock & Security Make settings for product lock or
Language &
input
Reset allRestore the default settings.
External
connection
Date & timeMake settings for the date and time.
AccessibilitySet user support services.
Developer
options
Device infoCheck the signal level etc.
Initial settingMake initial settings.
Activate au Wi-Fi connection tool.
a wireless connection function.
Make settings for network such as
Airplane mode and Home network
settings.
Make settings for managing
accounts or synchronizing data.
Make settings for location services.
security.
Set the language to be displayed and
make settings for character input.
Make settings for USB connection.
Set tools etc. for developing
applications.
Page 77
Introduction of Peripheral
Devices
■ Desktop Holder (SHL21PUA)
■ au Carrying Case F Black (0105FCA) (sold
separately)
■ Common AC Adapter 01 (0202PQA) (sold
separately)
Common AC Adapter 02 (0203PQA) (sold
separately)
Common AC Adapter 03 (0301PQA) (sold
separately)
Common AC Adapter 04 (0401PWA) (sold
separately)
*
*
Common AC Adapter 03 Navy (0301PBA) (sold
separately)
Common AC Adapter 03 Green (0301PGA) (sold
separately)
Common AC Adapter 03 Pink (0301PPA) (sold
separately)
Common AC Adapter 03 Blue (0301PLA) (sold
separately)
AC Adapter MIDORI (0205PGA) (sold separately)
AC Adapter AO (0204PLA) (sold separately)
*
AC Adapter SHIRO (0204PWA) (sold separately)
AC Adapter MOMO (0204PPA) (sold separately)
AC Adapter CHA (0204PTA) (sold separately)
*
AC Adapter REST (LS1P002A) (sold separately)
AC Adapter RANGERS (LS1P003A) (sold
separately)
AC Adapter CHARGY (LS1P001A) (sold
separately)
AC Adapter WORLD OF ALICE (LS1P004A) (sold
separately)
*
*
*
AC Adapter KiiRoll (L01P005A) (sold separately)
AC Adapter JUPITRIS (White) (L02P001W) (sold
separately)
AC Adapter JUPITRIS (Red) (L02P001R) (sold
separately)
AC Adapter JUPITRIS (Blue) (L02P001L) (sold
separately)
AC Adapter JUPITRIS (Pink) (L02P001P) (sold
separately)
*
*
*
*
*
Appendix
75
Page 78
AC Adapter JUPITRIS (Champagne) (L02P001N)
memo
(sold separately)
Common AC adapter 04
• Illustrations and forms may not match depending
on the AC adapter you use.
• Common AC adapter 01 can only be used in
Japan. When you use an AC adapter overseas,
choose available one from among the
above-mentioned models (except for Common AC
adapter 01) to use.
■ Common DC adapter 01 (0201PEA) (sold
separately)
*
Common DC adapter 03 (0301PEA) (sold
separately)
Appendix
Common DC adapter 03
76
■ Portable charger 01 (0201PDA) (sold separately)
Portable charger 02 (0301PFA) (sold separately)
■ microUSB cable 01 (0301HVA) (sold separately)
microUSB cable 01 Navy (0301HBA) (sold
separately)
microUSB cable 01 Green (0301HGA) (sold
separately)
microUSB cable 01 Pink (0301HPA) (sold
separately)
microUSB cable 01 Blue (0301HLA) (sold
separately)
■ SHARP microUSB-18-pin (charger) conversion
cable 01 (SHI01HVA) (sold separately)
■ 18 pin-microUSB conversion adapter 01
(0301QYA) (sold separately)
* When using t his with the product, you need to connect it to SHARP
microUSB-18-pin (charger) conversion cable 01 (so ld separately) or 18
pin-microUSB conversion adapter 01 (sold separate ly).
◎ For the latest information about available peripheral
devices, check the au homepage (http://www.au.kddi.com/) or contact Customer Service Center.
◎ The product does not support ASYNC/Fax transmission.
◎ The above-mentioned peripheral devices can be
purchased from au Online Shop.
(http://auonlineshop.kddi.com/)
*
Page 79
Troubleshooting
Before you assume that the product is malfunctioning,
check the following:
TroubleDetail
Cannot turn on the
power.
Cannot charge the
battery.
Cannot operate/The
screen does not
respond/Cannot turn
off the power.
Cannot operate the
keys/touch panel.
• Is the internal battery charged?
(zP. 52)
• Did you hold f down? (z P. 56)
• Is the power plug of the specified
charger (sold separately) securely
plugged into an outlet or a cigarette
lighter socket? (zP.52)
• Are the desktop holder, charger
terminal, etc. clean? (zP.23)
• Turn the power off forcibly by
pressing f and d
simultaneously for at least 12
seconds. Turn it on after a while.
(zP. 57)
• Turn off the power and then turn it
on.
• Is the power turned on? (zP. 56)
TroubleDetail
Battery usage time is
short.
Cannot operate the
touch panel as
intended.
Screen response is
slow when you tap on
the screen/press the
keys.
auIC card(UIM) error.
is displayed.
• Make sure you do not often use the
product in places where (out of
service area) is displayed. (zP. 64)
• Make sure the internal battery does
not approach the end of its service
life. Check the battery status.
(zP. 52)
• Is the internal battery charged
enough? (zP. 52)
• Suspend the functions not being
used. (zP. 65)
• Make sure you are not operating
with hands wearing gloves etc.
• Make sure you are not operating
with the tip of a fingernail or with
foreign object between the screen
and your fingers.
• Check the proper operation of touch
panel. (zP. 59)
• Restart the product. (zP. 57)
• Screen response may be slowed
down when a large amount of data
is stored in the product or being
transmitted between the main unit
and a microSD memory card.
• Is an au Micro IC Card (LTE)
inserted? (zP. 47)
Appendix
77
Page 80
TroubleDetail
Cannot make calls.• Is an au Micro IC Card (LTE)
Cannot receive calls. • Is reception good enough? (z P. 64)
Cannot hear the other
party.
Cannot recognize a
microSD memory
card/Cannot find
Appendix
target data.
The power is turned
off automatically.
inserted? (zP. 47)
• Did you enter the correct phone
number? (Did you enter the phone
number starting with the area
code?) (zP. 69)
• Is the power turned on? (zP. 56)
• Did you tap “Call” after entering a
phone number? (zP. 69)
• Is the product within the service
area? (zP. 64)
• Is the power turned on? (zP. 56)
• Is an au Micro IC Card (LTE)
inserted? (zP. 47)
• Is the call volume set to other than
minimum? (zP. 70)
• Make sure you are placing the
receiver on your ear.
• Is a microSD memory card inserted
properly? (zP. 50)
• Make sure data is not saved on the
main unit (memory). Data can be
saved on the main unit (memory)
besides a microSD memory card.
• Make sure the battery has not run
out. (zP. 52)
78
TroubleDetail
The power is turned
off while the wake-up
logo is displayed.
(out of service
area icon) is
displayed.
A message indicating
that charging is
necessary is
displayed.
When making a call,
a beeping sound is
heard from the
receiver and a
connection cannot be
established.
• Make sure the battery has not run
out. (zP. 52)
• Is reception good enough? (zP. 64)
• Is the product within the service
area? (zP. 64)
• Is your finger etc. off the area
around the internal antenna?
(zP. 44)
• The battery is almost empty.
(zP. 52)
• Is reception good enough? (zP. 64)
• Is the product within the service
area? (zP. 64)
• The wireless line is busy or the other
party is on another line. Try again
later.
For more details, contact Customer Service Center.
From a fixed-line phone, 0077-7-111
From an au cell phone, 157 without area code
Page 81
Updating Software or OS
Software Update
The product supports the software update.
A On the home screen, [APPS] [[Settings]
[[Device info] [[Software update].
Software
B
update
Auto-check
settings
■ Notes on Software Update
• You are charged for data communication when
connecting to the Internet from the product by using
packet communication.
• When software update is necessary, you will be
informed on au homepage, etc. For details, contact
an au shop or Customer Service Center (call toll-free
157). In addition, users of the SHL21 will receive a
notice from au, when software update is necessary to
improve the functionality of the SHL21.
Check whether software update is
necessary or not. The confirmation
starts when you tap “Yes”. When it is
necessary, you can download data
for software update.
Set whether to regularly check
presence of data for software
update available.
• It is recommended to back up your data before
updating software.
• If the software update is performed, the product will
restart before and after the update.
• If the software update has failed or stopped, perform
the same procedures again.
• If the software update fails, it may become impossible
to operate the product. If this happens, bring it to an
au shop or PiPit (not accepted by some shops).
• Charge the battery sufficiently before starting update.
If the battery level is insufficient or the battery runs out
during the update, the software update will fail.
• Check out the signal reception status. The software
update may fail if the product is in a place with bad
signal reception status.
• Various data registered on the product (address
books, mails, still pictures, music data, etc.) and
information of settings will not be changed even after
software is updated. However, note that data may not
be protected depending on the state of the product
(fault, damage, getting wet with water, etc.).
• After software is updated, the download of next
update software may automatically start (consecutive
update).
• The software update is not available during
international roaming.
Appendix
79
Page 82
Do not conduct the following operations during the
memo
software update
• Do not move during software update.
The following operations are not available during
the software update
• Operations are not available during software update.
Making a call to 110 (Police), 119 (Fire and
Ambulance), 118 (Regional Coast Guard
Headquarters) or 157 (Customer Service Center) is
not available either. Also, the alarm etc. does not
function.
After-Sales Service
■ When Asking for Repair
For repair, contact Secure cell phone support center.
During the
warranty period
Outside the
warranty period
Repairs will be done based on the <terms of
services of the free-of-charge repair
warranty> described on the warranty card.
We shall repair the product for a charge as
requested by the customer if repair renders
it usable.
Major Update (OS Update)
Major update is a function to update the OS of the
product.
• Attach a microSD memory card in advance.
A On the home screen, [APPS] [[Settings]
[[Device info] [[Major Update].
Appendix
80
Confirm
B
update
Start update Carry out OS update via Wi-Fi®.
Check for
updates
Manually check presence of data
for OS update available.
Set whether to regularly and
automatically check presence of
data for OS update available.
◎ Before handing in the product for repair, make a backup of
the contents of memory since they may disappear during
repair. Note that the Company shall not be liable for any
damages and loss of income should the contents of
memory be altered or lost.
◎ Recycled parts that meet the Company’s quality standards
are sometimes used for repair.
◎ au cell phones collected by Replacement cell phone
delivery service which you used before are recycled to cell
phones for replacement after repairs. Also parts replaced
by au after-sales service are collected and recycled by the
Company. They are not returned to customers.
Page 83
■ Performance Parts for Repair
memo
The Company retains performance parts for repair of
the SHL21 main unit and its peripheral devices for 6
years after discontinuation of production. “Performance
parts for repair” refers to parts required for maintaining
the functions of the product.
■ Warranty Card
At the store of purchase, thoroughly check and read
the name of the retailer, date of purchase and other
necessary details filled in on the warranty card, and be
sure to keep it in a safe place.
■ Secure cell phone support plus
An after-sales service membership program on a
monthly basis called “Secure cell phone support plus”
(monthly fee: 399 yen including tax) is available for
using your au cell phone for a long time without worries.
This service expands coverage for many troubles
including malfunction, theft and loss. For details of this
service, check on the au homepage or contact Secure
cell phone support center.
◎ You can apply for membership only at the time of
purchasing your au cell phone.
◎ Once you cancel the membership, you cannot reapply for it
until you purchase an au cell phone next time.
◎ Note that when changing the model or purchasing an extra
cell phone, this service only covers the most recently
purchased au cell phone.
◎ When an au cell phone is handed over to you or someone
else, the Secure cell phone support plus membership is
also handed over to the successo r of the cell phone.
◎ When you get a new au cell phone by changing the model,
purchasing an extra cell phone, etc., the “Secure cell phone
support plus” membership for the old au cell phone is
automatically canceled.
◎ Service contents are subject to change without notice.
■ au Micro IC Card (LTE)
The au Micro IC Card (LTE) is lent to you by au. In case
of loss or damage, the card will be replaced at your
expense. When malfunction is suspected, or in case of
theft or loss, contact an au shop or PiPit.
■ After-Sales Service
If you are unsure about anything regarding after-sales
service, contact the following service counter.
Customer Service Center (for service canceling
procedure or operation in case of loss or theft)
From a fixed-line phone, 0077-7-113 (toll free)
From an au cell phone, 113 without area code (toll
free)
Appendix
81
Page 84
Secure cell phone support center (for loss, theft or
memo
damage)
From a fixed-line phone/an au cell phone,
0120-925-919 (toll free)
Business hours 9:00 to 21:00 (7 days a week)
■ au After-Sales Service Information
Secure cell
phone support
plus member
FreeN/A
Customer charge
1st: 5,250 yen
2nd: 8,400 yen
Customer charge
1st: 5,250 yen
2nd: 8,400 yen
FreeFree
Free (three-year
warranty)
Replacement cell phone
delivery service
(spontaneous failure: 1st
year)
Replacement cell phone
delivery service
(spontaneous failure: 2nd
year and later)
Replacement cell phone
delivery service
(partial damage, water
Appendix
soak, irreparable
damage, theft and loss)
Holding over and repair
(spontaneous failure: 1st
year)
Holding over and repair
(spontaneous failure: 2nd
year and later)
82
Service contents
Non-Secure
cell phone
support plus
member
N/A
N/A
Actual cost
Service contents
Holding over and repair
(partial damage)
Holding over and repair
(water soak, irreparable
damage, theft and loss)
* All the pr ices written above include tax.
Replacement cell phone delivery service
◎ When you have trouble with your au cell phone, you can
have a cell phone for replacement (same model and color
as your old one) delivered to any destination that you
specify by calling us. Please return your old au cell phone
got out of order within 14 days after the cell phone for
replacement is delivered to you.
◎ You can use this service up to twice within one year starting
from the day when you first use this service. If you have not
used this service over the past one year at the time of your
application for this service, the application will be regarded
as your first time. If you have, the application will be
regarded as your second time.
* For detail s, check on the au homepage.
Holding over and repair
◎ Repairs due to water soak and irreparable damage are not
covered by this service.
Secure cell
phone support
plus member
Customer charge
Upper limit:
5,250 yen
N/A
Non-Secure
cell phone
support plus
member
Actual cost
N/A
(model
change)
Page 85
◎ Damages and malfunctions intentionally caused by the
customer as well as those due to modification (e.g.
disassembly, change of parts, painting, etc.) by the
customer are not covered by this service.
◎ You cannot receive a refund for replacement of the outer
casing due to stains, scratches, paint removal, etc. on the
outer casing.
Main Specifications
DisplayApprox. 4.7 inches, approx. 16.77 million
WeightApprox. 148 g (including the internal
Size (W×H×D)Approx. 68 mm×130 mm×11.2 mm (thickest
CPUMSM8960 1.5 GHz Dual-core
Memory (built-in
(ROM))
Continuous talk
time (in Japan)
Continuous talk
time (overseas
(GSM))
Continuous talk
time (overseas
(CDMA))
Continuous
standby time (in
Japan)
colors, S-CG Silicon LCD, 720×1,280 (HD)
battery)
part approx. 11.8 mm)
Approx. 16 GB
*1
Approx. 910 min
Approx. 700 min
Approx. 910 min (U.S./Chinese mainland/
Hawaii)
*2
Approx. 570 hours (while LTE is used)
Approx. 610 hours (while 3G is used)
Continuous
tethering time
Continuous
standby time
(overseas
Approx. 330 min (LTE on WAN)
Approx. 590 min (3G on WAN)
Approx. 520 hours
(GSM))
Continuous
standby time
(overseas
(CDMA))
Charging timeDesktop holder: Approx. 240 min
Common AC adapter 04 (sold separately):
Approx. 220 min
Common DC adapter 03 (sold separately):
Approx. 340 min
Approx. 9 hours and 20 min (earphone)
Approx. 8 hours and 40 min (speaker)
*3
Camera device Out camera
CMOS image sensor
In camera
Effective pixels Out camera
CMOS image sensor
Approx. 13.12 million pixels
In camera
Approx. 1.24 million pixels
Appendix
83
Page 86
Picture size/
Magnification
and its steps of
still picture
Picture size/
Magnification
and its steps/
Recording time
of video
Appendix
84
Out camera
VGA: 480×640/4.0-fold and 13 steps
HD: 720×1,280/4.0-fold and 13 steps
FULL HD: 1,080×1,920/4.0-fold and 13
steps
3M: 1,536×2,048/4.0-fold and 13 steps
QFHD: 2,160×3,840/4.0- fold and 13 steps
13M: 3,096×4,128/4.0-fold and 13 steps
In camera
VGA: 480×640/4.0-fold and 13 steps
HD: 720×1,280/4.0-fold and 13 steps
1.2M: 960×1,280/4.0-fold and 13 steps
Out camera
QVGA: 320×240/4.0-fold and 13 steps/
Max. approx 90 min
*4
VGA: 640×480/4.0-fold and 13 steps/
Max. approx 90 min
HD: 1,280×720/4.0-fold and 13 steps/
Max. approx 45 min
FULL HD: 1,920×1,080/4.0-fold and 13
steps/Max. approx 16 min
In camera
QVGA: 320×240/4.0-fold and 13 steps/
Max. approx 90 min
VGA: 640×480/4.0-fold and 13 steps/
Max. approx 90 min
HD: 1,280×720/4.0-fold and 13 steps/
Max. approx 45 min
*1 Since da ta and applications share the saving space, available memory
capacity on the main unit decreases dependi ng on how much space the
applications in use are taking up.
*2 Infor mation on the intended countries is valid as of Septemb er 2012.
*3 The 1 Seg continuous watching time varies depending on the us age.
Communication method: Bluetooth®
Standard Ver.4.0
Output: Bluetooth® Standard Power Class 2
Communication distance*5: Within 10 m with
no obstacles in the range
Compatible Bluetooth® profile*6: HSP
(Headset Profile), HFP (Hands-Free Profile),
A2DP (Advanced Audio Distribution Profile),
AVRCP (Audio/Video Remote Control
Profile) Ver.1.3, OPP (Object Push Profile),
SPP (Serial Port Profile), PBAP (Phone Book
Access Profile)*7, HID (Human Interface
Device Profile), HDP (Health Device Profile),
PAN (Personal Area Networking Profile),
PXP (Proximity Profile)
*8, 9
Profile)
, ANP (Alert Notification
*8, 9
Profile)
, PASP (Phone Alert Status
*8, 9
Profile)
, TIP (Time Profile)*8, DUN
(Dial-up Networking Profile)
Frequency bands: 2.4 GHz band (2.402
GHz to 2.480 GHz)
Wireless LAN (Wi-Fi®) function: IEEE802.11a/
b/g/n (2.4 GHz/5 GHz) Standard
earphone/microphone jack (supported
earphones: tripolar headphone (Lch/Rch/
GND) and quadrupolar earphone with
microphone (Lch/Rch/GND/MIC))
*8, 9
, FMP (Find Me
*10
Page 87
*4
memo
It varies depending on the recording condition, memory space of other
saved data, etc. Also, the recording time decreases dep ending on the
temperature at the location where the product is used and using condition.
*5 It ch anges according to objects obstructing devices and signal reception.
*6 Thi s is the specification provided in Bluetoo th
communication between Bluetooth
with their intended use.
*7 Some contents of address books data may not be properly displayed on
the device of the other party.
*8 Thi s profile supports Bluetooth
*9 The product will support this after the software update.
For details, refer to the Support page in SH DASH.
(http://k-tai.sharp.co.jp/support/a/shl21/)
“
カーナビデータ通信設定
*10
application is required to use this. D ownload “
Navigation Data Communication Setting) application from [
(Menu list) in [au
systems. For details, refer to the au General Catalog or au homepage.
◎
The continuous talk time and continuous standby time may drop
to less than half depending on the battery charging status,
usage environment such as temperature, reception condi tion at
the location where the product is used, and the function settings.
ポータル
®
Standard Ver.4.0.
” (Car Navigation Data Communication Setting)
] (au portal). It does not support all car navigation
®
standards for making
®
-compatible devices in accordance
カーナビデータ通信設定
Specific Absorption Rate (SAR) of
Cell Phones
This model 【SHL21】 mobile phone complies with
Japanese technical regulations and international
guidelines regarding exposure to radio waves. This
mobile phone has been designed in observance of the
Japanese technical regulations regarding exposure to
radio waves (*1) and limits to exposure to radio waves
recommended by equivalent international guidelines.
” (Car
メニューリスト
These international guidelines were set out by the
International Commission on Non-Ionizing Radiation
Protection (ICNIRP), which is in collaboration with the
World Health Organization (WHO), and the permissible
limits include a substantial safety margin designed to
assure the safety of all persons, regardless of age and
health condition. The Japanese technical regulations
and international guidelines define the limits using a
unit of measurement known as the Specific Absorption
Rate (SAR), which represents the average amount of
]
radio frequency energy absorbed by the human head.
The SAR limit for mobile phones is 2.0 W/kg. The
highest SAR value for this mobile phone when tested
for use at the ear is 0.357 W/kg. There may be slight
differences in SAR levels among individual products,
but they all satisfy the limit. The actual SAR of this
mobile phone while talking on the phone can be well
below that indicated above. This is due to automatic
changes in the power level of the mobile phone to
ensure it only outputs the minimum power required to
communicate with a base station. Therefore in general,
the closer you are to a base station, the lower the power
output of the mobile phone.
This mobile phone can be used in positions other than
against your ear. This mobile phone satisfies the
international guidelines when used with au Carrying
Case F Black (0105FCA) (sold separately)
recommended by KDDI (*2).
Appendix
85
Page 88
In case you are not using the au Carrying Case F Black
(0105FCA) (sold separately), use a product that
contains no metal parts, and one that can hold the
mobile phone at least 1.5 cm away from your body.
The World Health Organization has stated that “a large
number of studies have been performed over the last
two decades to assess whether mobile phones pose a
potential health risk. To date, no adverse health effects
have been established as being caused by mobile
phone use.” If you would like to know more detailed
information, please refer to the WHO website.
(http://www.who.int/docstore/peh-emf/publications/facts_press/fact_english.htm)
Please refer to the websites listed below if you would
like to know more detailed information regarding SAR.
○ Ministry of Internal Affairs and Communications
website:
(http://www.tele.soumu.go.jp/e/sys/ele/index.htm)
○ Association of Radio Industries and Businesses
website:
Appendix
(http://www.arib-emf.org/index02.html)
○ au homepage:
(http://www.au.kddi.com/)
○ SHARP homepage:
(http://www.sharp.co.jp/products/menu/phone/
cellular/sar/index.html)
86
*1 Techn ical regulations are defined by the Ministeri al Ordinance Related to
the Radio Law (Article 14-2 of Radio Equipme nt Regulations).
*2 Regar ding the method of measuring SAR when using mobile p hones in
positions other than against the ear , international standards (IEC62209-2)
were set in March of 2010. On the other hand, techni cal regulation is
currently being deliberated on by nation al council (As of October, 2011).
CE Declaration of Conformity
In some countries/regions including Europe, there are restrictions
on the use of 5GHz WLAN that may limit the use to indoors only.
If you intend to use 5GHz WLAN on the device, check the local
laws and regulations beforehand.
Hereby, Sharp Telecommunications of Europe Ltd, declares that
this SHL21 is in compliance with the essential requirements an d
other relevant provisions of Directive 1999/5/EC.
A copy of the original declaration of conformity can be found at the
following Internet address:
(http://www.sharp.co.jp/k-tai/)
■ Mobile Light
Do not point the illuminated light directly at someone’s eyes.
Be especially careful not to shoot small children from a very
close distance.
Do not use Mobile light near people’s faces. Eyesight may be
temporarily affected leading to accidents.
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■ AC Adapter
Any AC adapter used with this handset must be suitably
approved with a 5Vdc SELV output which meets limited power
source requirements as specified in EN/IEC 60950-1 clause 2.5.
■ Battery - CAUTION
Use specified Charger only.
Non-specified equipment use may cause ma lfunctions, electric
shock or fire due to battery leakage, overheating or bursting.
The battery is embedded inside the product. Avoid removing
the embedded battery since this may cause overheating or
bursting.
Do not dispose of the product with ordinary refuse. Take the
product to an au Shop, or follow the local disposal regulations.
Charge battery in ambient temperatures between 5°C and 35°C;
outside this range, battery may leak/overheat and performance
may deteriorate.
■ Loudness Warning
Excessive sound pressure from earphones and headphones can
cause hearing loss.
■ Headphone Signal Level
The maximum output voltage for the music player function,
measured in accordance with EN 50332-2, is 24.5 mV.
■ European RF Exposure Information
Your mobile device is a radio transmitter and receiver. It is
designed not to exceed the limits for exposure to radio waves
recommended by international guidelines. These guidelines
were developed by the independent scientific organization
ICNIRP and include safety margins designed to assure the
protection of all persons, regardless of age and health.
The guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 2
W/kg and the highest SAR value for this device when tested at
the ear was 0.385 W/kg*.
As SAR is measured utilizing the devices highest transmitting
power the actual SAR of this device while operating is typically
below that indicated above. This is due to automatic changes to
the power level of the device to ensure it only uses the minimum
level required to reach the network.
The World Health Organization has stated that present scientific
information does not indicate the need for any special
precautions for the use of mobile devices. They note that if you
want to reduce your exposure then you can do so by limiting the
length of calls or using a hands-free device to keep the mobile
phone away from the head.
* The tests ar e carried out in accordance with international guid elines for
testing.
Appendix
87
Page 90
FCC Notice
- This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including
interference that may cause undesired operation.
- Changes or modifications not expressly approved by the
manufacturer responsible for compliance could void the
user’s authority to operate the equipment.
■ Information to User
This equipment has been tested and found to comply with the
limits of a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in
Appendix
a particular installation; if this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of
the following measures:
1. Reorient/relocate the receiving antenna.
88
2. Increase the separation between the equipment and
receiver.
3. Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for
help.
■ FCC RF Exposure Information
Your handset is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limits for exposure
to radio frequency (RF) energy set by the Federal
Communications Commission of the U.S. Government.
The guidelines are based on standards that were developed by
independent scientific organizations through periodic and
thorough evaluation of scientific studies. The standards include
a substantial safety margin designed to assure the safety of all
persons, regardless of age and health.
The exposure standard for wireless handsets employs a unit of
measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC is 1.6 W/kg.
Highest SAR value:
ModelCDMA SHL21
FCC IDAPYHRO00178
At the Ear0.646 W/kg
On the Body0.319 W/kg
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This device was tested for typical body-worn operations with the
back of the handset kept 1.5 cm from the body. To maintain
compliance with FCC RF exposure requirements, use
accessories that maintain a 1.5 cm separation distance between
the user’s body and the back of the handset. The use of belt
clips, holsters and similar accessories should not contain
metallic components in its assembly.
The use of accessories that do not satisfy these requirements
may not comply with FCC RF exposure requirements, and
should be avoided.
The FCC has granted an Equipment Authorization for this model
handset with all reported SAR levels evaluated as in compliance
with the FCC RF emission guidelines. SAR information on this
model handset is on file with the FCC and can be found at (http://
www.fcc.gov/oet/fccid/) under the Display Grant section after
searching on the corresponding FCC ID (see table above).
Additional information on Specific Absorption Rates (SAR) can
be found on the FCC website at (http://www.fcc.gov/).
Export Administration
Regulations
The product and its accessories may be subject to the Japan
Export Administration Regulations (“Foreign Exchange and
Foreign Trade Law” and its related laws). In addition, U.S.
Re-export Regulations (Export Administration Regulations) may
apply to the product and its accessories. To export and
re-export the product and its accessories, take the required
measures on your responsibility and at your expenses. For
details on the procedures, contact the Ministry of Economy,
Trade and Industry or the U.S. Department of Commerce.
Intellectual Property Rights
■ Trademarks
The company names and product names appearing in this
manual are trademarks or registered trademarks of their
respective holders.
• The microSD logo, microSDHC logo and microSDXC logo are
trademarks of SD-3C and LLC.
Appendix
89
Page 92
• The Bluetooth® word mark and logo are registered trademarks
owned by the Bluetooth SIG, Inc., and SHARP CORPORATION
is licensed to use these trademarks.
• “” is a trademark of BUFFALO INC.
• This product is loaded with Bluetooth® Stack for Embedded
Systems Spec 5.0 by Toshiba Corp.
• Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
• Wi-Fi Protected Setup™ and Wi-Fi Protected Setup logo are
trademarks of Wi-Fi Alliance®.
The Wi-Fi Protected Setup Mark is a mark of the Wi-Fi Alliance.
Appendix
• Wi-Fi Direct™ is a trademark of Wi-Fi Alliance®.
90
• The official name for Microsoft® Windows® is Microsoft®
Windows® Operating System.
• Microsoft®, Windows®, Windows Vista®, Microsoft® Excel®,
Microsoft® PowerPoint®, Windows Media® and Exchange® are
trademarks or registered trademarks of Microsoft Corporation
in the U.S.A. and other countries.
• Microsoft® Word and Microsoft® Office are product names of
Microsoft Corporation in the U.S.A.
Page 93
• Music recognition technology and related data are provided
by Gracenote®.
Gracenote is a business standard for music recognition