AT&T TL87203 User Manual

User’s manual
TL87203 DECT 6.0 2-line corded/cordless telephone/ answering system with BLUETOOTH® wireless technology
Congratulations
on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 171-173 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new
AT&T product. You can also visit our website at or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
This telephone meets the California Energy Commission regulations for energy consumption. Your telephone is set up to comply with the energy-conserving standards right out of the box. No further action is necessary.
This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets and speakerphones. Visit www.telephones.att.com/accessories for a list
of compatible cordless headsets and speakerphones.
Model number: TL87203 (corded telephone with one cordless handset and one cordless headset)
Type: DECT 6.0 2-line corded/cordless telephone/answering system with BLUETOOTH® wireless technology
Serial number: _________________________________________________________
Purchase date: _________________________________________________________
Place of purchase: ______________________________________________________
www.telephones.att.com
Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.
Telephones identied with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
© 2018 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
User’s manual
TL87203 DECT 6.0 2-line corded/cordless telephone/ answering system with BLUETOOTH® wireless technology
User’s manual
Corded handset with coiled handset cord attached
Belt clip for cordless handset
Charger for cordless handset
Battery Pack / Bloc-piles :
BT183342/BT283342 (2.4V 400mAh Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine CR1349
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery for cordless handset
Telephone base
Battery compartment cover
Cordless handset
Power adapter for handset charger
Power adapter for telephone base
Telephone line cords (one black and one clear)
CD-ROM
USB cable
Parts checklist
Cordless headset with earbud attached
Five earbuds
Headset charger
Headset charger power adapter
Battery with battery compartment cover attached
Three over the ear hooks
Two over the head bands
Behind the neck band
User’s manual
TL87203 DECT 6.0 2-line corded/cordless telephone/answering system with BLUETOOTH® wireless technology
Table of contents
Getting started
Installation .......................................................... 1
Quick reference guide - handset .........2
Quick reference guide - telephone
base .........................................................................6
Quick reference guide - cordless
headset and charger ................................. 10
Telephone base and charger
installation ........................................................ 11
Telephone base installation ............11
Handset charger installation..........12
Headset charger installation ..........13
Battery installation and charging .... 14
Handset battery installation ..........15
Headset battery installation ..........16
Power on/o the headset ...................... 17
Line power mode (no AC power) ......18
To make a call during a power
failure ............................................................ 18
To answer a call during a power
failure ............................................................ 18
Connect your telephone base to
computer ...........................................................19
Compatibility.............................................19
Installation of AT&T Softphone
Call Manager on computer .............20
Audio Settings .........................................20
Installation options .....................................21
Tabletop to wall-mount
installation ..................................................21
Wall-mount to tabletop
installation ................................................. 23
Belt clip & optional cordless
handset .............................................................. 25
Headset attachments .............................. 26
Bluetooth
Introducing Bluetooth ............................. 33
Connect to Cell™ application ......... 35
Glossary of terms ........................................ 36
Bluetooth setup ........................................... 37
Add a cell phone .................................... 37
Add a headset .........................................39
Auto connection .....................................41
Bluetooth connection from idle
mode...............................................................41
Device list and connection ..............41
Review the device list ..........................41
Connect/disconnect an active
device ............................................................42
Remove a paired device ................... 42
Replace an active device ..................43
Download directory .............................44
Interruption to directory
download ....................................................46
View the directory download
information ...............................................46
Change PIN ................................................ 47
Cell ringer ................................................... 47
Telephone settings
Cordless handset and telephone
base settings ..................................................48
Ringer volume .........................................49
Ringer tone ................................................50
LCD language ............................................51
Set date/time ..........................................52
Caller ID announce ...............................54
Set speed dial voicemail
number ......................................................... 55
Voicemail (visual message
waiting) number .................................... 57
Clear voicemail indication ............... 57
Key tone ...................................................... 58
Use caller ID to automatically
set date and time .................................. 58
Home area code ....................................59
Cell area code ...........................................61
Dial mode ...................................................63
Line preference ......................................63
QUIET mode ..............................................64
Web address .............................................64
No line alert ............................................... 65
Cell alert ..................................................... 65
Cordless headset settings ....................66
Headset earpiece ringer ...................66
Telephone operation
Telephone operation ................................ 67
Make, answer, or end a call on
line 1 or line 2 ............................................ 67
Call waiting on line 1 or line 2 ........69
Make, answer, or end a cell call .... 70
Call waiting on the cell line ............. 72
Answer an incoming cell call
while on line 1 or line 2 ....................... 73
Answer an incoming call on line 1 or line 2 while on a
cell call .......................................................... 74
Make, answer or end a
sophone call .......................................... 75
Voice command ..................................... 76
Conference calls ...........................................77
Conference calls on line 1 and
line 2 ............................................................... 77
Conference calls on line 1 or
line 2 with cell calls ............................... 78
Options while on calls ..............................80
Silencing the ringer .............................80
Page all devices ......................................80
Speakerphone ..........................................81
Join a call in progress ..........................81
Volume control .......................................82
Mute ...............................................................82
Temporary tone dialing .................... 83
Hold ................................................................ 83
Equalizer ......................................................84
Chain dialing ............................................. 85
Redial ................................................................... 87
Review the redial list ........................... 87
Dial a redial entry .................................. 87
Save a redial entry to the
directory ......................................................89
Delete a redial entry from the
directory ......................................................90
Multiple handset use
Intercom .............................................................91
Answer an incoming call during
an intercom call ......................................93
Call transfer using intercom ................94
Push-to-talk (PTT) ......................................96
Turn PTT on or o ................................96
PTT call to a single device ............... 97
PTT call to multiple devices ...........99
Answer a PTT call ............................... 100
Change a one-to-one PTT call
to an intercom call .............................101
Answer an incoming call during
a PTT call ................................................... 101
Make an outgoing call during
PTT call .......................................................102
End or leave a PTT call .....................102
Directory
About the directory .................................103
Create directory entries ...................... 104
Create a new entry in the
home directory .................................... 104
Dialing keys .............................................106
Add a predialed telephone
number to the directory ................107
Review the directory ..............................108
Review directory entries ............... 108
Search the directory ............................... 110
3-character alphabetical
search ..........................................................110
Dial, edit, or delete a directory
entry ....................................................................111
Dial a directory entry .........................111
Edit a directory entry ........................ 111
Edit the type of a directory
entry..............................................................113
Delete a directory entry ..................113
Remove a downloaded
directory ....................................................114
Caller ID
About caller ID ..............................................115
Information about caller ID with
call waiting ................................................115
Caller ID log ................................................... 116
How the caller ID log works ......... 116
Missed (new) call indicator ........... 116
Memory match ..................................... 116
Caller ID operation .....................................117
Review the caller ID log ....................117
View dialing options .......................... 118
Dial a caller ID log entry .................. 118
Save a caller ID log entry to
the directory .......................................... 119
Delete caller ID log entries ............121
Reasons for missing caller ID
information ...................................................122
Answering system
Answering system settings ................ 123
Announcement .....................................123
Answer on/o ....................................... 126
Call screening on/o ........................ 127
Number of rings ...................................128
Remote access code .........................129
Message alert tone ............................130
Message recording time .................131
About the answering system ............ 132
Answering system and
voicemail indicators ..........................132
Using the answering system
and voicemail together ...................132
Message capacity ............................... 133
Voice prompts .......................................133
Temporarily turning o the
message alert tone............................133
Call screening ........................................... 134
Call intercept ..........................................134
Message playback .....................................135
Options during playback ................136
Delete all old messages ..................138
Recording and playing memos ........139
Record a memo ....................................139
Playback a memo ................................139
Remote access ........................................... 140
Appendix
Adding and registering cordless handsets/headsets/
speakerphones ...........................................142
Register a cordless handset to
your telephone base .........................142
Register a cordless headset to
your telephone base .........................143
Deregister all devices ............................ 144
Deregister all devices from the
telephone base .................................... 144
Screen icons, alert tones, and
lights ...................................................................145
Cordless handset screen icons ...145
Telephone base screen icons..... 146
Cordless handset alert tones .....147
Telephone base alert tones ........ 148
Headset alert tones.......................... 149
Telephone base and cordless
handset lights ........................................150
Headset lights ........................................151
Display screen messages ..................... 152
Screen messages ................................ 152
Troubleshooting.........................................156
Important safety information ...........171
Safety information ..............................171
Especially about cordless
telephones ...............................................172
Precautions for users of
implanted cardiac
pacemakers ............................................173
ECO mode ................................................ 173
Especially about telephone
answering systems ............................ 173
For C-UL compliance ............................... 174
Mesures de sécurité
importantes ............................................ 174
FCC Part 68 and ACTA ............................ 178
FCC Part 15 ..................................................... 179
California Energy Commission battery charging testing
instructions ................................................. 180
Limited warranty ....................................... 181
Technical specications ........................183
DECT 6.0 digital technology .........183
Telephone operating range .........183
Redening long range
coverage and clarity..........................183
HD audio ....................................................183
Simulated full-duplex handset
speakerphone .......................................183
Index
Index .................................................................. 184

Getting started

Installation

You must install and charge the battery before using the telephone.
Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (pages 21-22). For optimum range and better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (pages 11-12). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use.
For customer service or product information, visit our website at
STOP!
www.telephones.att.com or call 1 (800) 222-3111.
dial 1 (866) 288-4268.
Avoid placing the telephone base and chargers too close to:
• Communication devices such as television sets, VCRs, or other cordless telephones.
• Excessive heat sources.
Noise sources such as a window with trac outside, motors, microwave
ovens, refrigerators, or uorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of a washing machine or workbench.
See pages 14-16 for easy instructions.
In Canada,
1
Getting started

Quick reference guide - handset

Headset jack
X Plug a 2.5 mm headset (not included)
into the jack for handsfree telephone conversations.
CHARGE light
X Steadily on when the handset is
charging in the charger.
Sokeys (2)
X Press to select the menu item
displayed above the key).
X While in a menu, press to select an
item or save an entry or setting.
A CELL/ B CELL
X Press to make or answer a cell call
(page 70).
X During a cell call, press to answer
an incoming cell A or cell B line call when you receive a call waiting alert (page 72).
HOLD
X During a call, press to put the
current call on hold (page 83).
DIR/VOLUME
X Press to show directory entries
when the telephone is not in use (page 108).
X Press to scroll up while in menus. X While entering names or numbers
in the directory, press to move the cursor to the right.
X Press to increase the listening
volume when on a call (page 82), or to increase the message playback volume (page 136).
CID/VOLUME
X Press to show the caller ID log when
the telephone is not in use (page
117).
X Press to scroll down while in menus. X While entering names or numbers
in the directory, press to move the
cursor to the le.
X Press to decrease the listening
volume when on a call (page
82), or to decrease the message playback volume (page 136).
2
Getting started
Quick reference guide - handset
OFF/CANCEL
X During a call, press to hang up (page
67).
X While in a menu, press to cancel an
operation, return to the previous menu, or exit the menu display. You can also press and hold this button to return to idle mode.
X When the handset is ringing, press to
mute the ringer temporarily (page
80).
X Press and hold while the telephone
is not in use to erase the missed call indicator.
LINE 1/FLASH/LINE 2/FLASH
X Press LINE 1/FLASH to make or
answer a call on line 1 (page 67). During a call, press to answer an incoming call on line 1 when you receive a call waiting alert (page
69).
X Press LINE 2/FLASH to make or
answer a call on line 2 (page 67). During a call, press to answer an incoming call on line 2 when you receive a call waiting alert (page
69).
1
X While reviewing a caller ID log
entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 118).
X Press and hold to set (page 55)
or dial your voicemail number.
TONE /a>A
X Press to switch to tone dialing
temporarily during a call if you have pulse service (page 63).
X Press to switch between upper
case and lower case while entering characters.
3
Getting started
Quick reference guide - handset
QUIET # (pound key)
X Press repeatedly to display other
dialing options when reviewing a caller ID log entry (page 118).
X Press and hold to enter the
QUIET mode setting screen, or to deactivate QUIET mode (page
64).
X Press to toggle the name order
when saving a caller ID log entry into directory.
/SPEAKER
X Press to make a call on line 1 or line
2 using the handset speakerphone (page 67).
X Press to answer a call on line 1 or
line 2, cell A, or cell B line using the handset speakerphone (page 67, or 70).
X Press to switch between the
handset speakerphone and the normal cordless handset use during a call (page 81).
MUTE/DELETE
X During a call, press to mute the
microphone (page 82).
X While the telephone base is
ringing, press to mute the ringer temporarily (page 80).
X While reviewing the redial list,
directory, or caller ID log, press to delete an individual entry.
X While predialing, press to delete
digits.
X While entering or editing a
directory entry, press to erase a digit or character; or press and hold to erase all digits or characters.
REDIAL/PAUSE
X Press repeatedly to view the last 10
numbers dialed (page 87).
X While entering numbers, press and
hold to insert a dialing pause (page
87).
4
Getting started
Quick reference guide - handset
PUSH TO TALK
X Press to initiate a one-to-one
(page 97) or one-to-group broadcast (page 99).
X Press and hold to broadcast to a
group of system devices (page
99).
Main menu
The selected menu item is highlighted.
Menu
Feature menu
X Play messages (page 136) X Directory (page 103) X Caller ID log (page 115) X Intercom (page 91) X Ringers (page 49) X Set date/time (page 52) X Settings (page 48) X Web address (page 64) X Voice command (page 76)
Using menus:
X Press MENU to show the menu. X Press CID or DIR to scroll through menu items. X Press SELECT to conrm or save changes to a highlighted menu item. X Press OFF/CANCEL to cancel an operation, back up to the previous menu,
or exit the menu display.
5
Getting started

Quick reference guide - telephone base

CANCEL
X While in a menu, press to exit
without making changes; or press and hold to return to idle mode.
X Press and hold while the telephone
is not in use to erase the missed call indicator (page 116).
Sokeys (2)
X Press to select the menu item
displayed above the key.
CID
X Press to scroll down while in a
menu.
X Press to review the caller ID log
when the telephone is not in use (page 117).
DIR
X Press to scroll up while in a menu. X Press to show directory entries
when the telephone is not in use (page 108).
REDIAL/PAUSE
X Press repeatedly to view the last
10 numbers dialed (page 87).
X While entering numbers, press
and hold to insert a dialing pause (page 118).
CELL A light
X Steadily on when the telephone
base is paired and connected with a Bluetooth device on Cell A line (page 37).
X Flash alternately while pairing a
Bluetooth device (page 42).
CELL B/HEADSET light
X Steadily on when the telephone
base is paired and connected with a Bluetooth device on Cell B line (page 37).
X Flash alternately while pairing a
Bluetooth device (page 42).
/REPEAT
X Press to repeat a message (page
136).
X Press twice to play the previous
message.
X While editing names or numbers,
press to move the cursor to
the le.
6
Getting started
Quick reference guide - telephone base
/DELETE
X Press to delete the message
currently playing (page 136).
X When the phone is not in use,
press to access the DELETE OLD MSGS menu (page 138).
X While entering names or numbers,
press to delete a digit or a character.
X While predialing, press to delete a
digit.
X Press to scroll up while in a menu.
/SKIP
X During message playback, press
to skip to the next message (page
136).
X While editing names or numbers,
press to move the cursor to the right.
/RECORD
X Press to record an announcement
or a memo (page 123).
X Press to scroll down while in
a menu.
/LINE 1 ANS ON/OFF /LINE 2 ANS ON/OFF
X Press to turn the answering
systems of line 1 or line 2 on or o
(page 126).
/LINE 1 MAILBOX /LINE 2 MAILBOX
X Press to play line 1 or line 2
messages (page 135).
X Press to stop playing line 1 or line 2
messages (page 135).
1 LINE/2 LINE
X Press to make or answer a call on
line 1 or line 2 (page 67).
X Flashes slowly when a call on line 1
or line 2 is on hold.
Microphone
1
X While reviewing a caller ID log entry,
press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 118).
X Press and hold to set or dial your
voicemail number (page 55).
TONE /a>A
X Press to switch to tone dialing
temporarily during a call if you have pulse service (page 63).
X Switch between upper case
and lower case while entering characters.
7
Getting started
Quick reference guide - telephone base
QUIET # (pound key)
X Press repeatedly to display other
dialing options when reviewing a caller ID log entry.
X Press and hold to enter the
QUIET mode setting screen, or to deactivate QUIET mode (page
64).
SPEAKER
X Press to make a call on line 1 or
line 2 using the speakerphone (page 67).
X Press to answer a call on line 1,
line 2, cell A, or cell B line using the speakerphone (page 67, or page 70).
X Press to switch between
the corded handset and speakerphone (page 81).
CELL A /CELL B
X Press to make or answer a cell call
(page 70).
X During a cell call, press to answer
an incoming call when you receive a call waiting alert (page 72).
X Flashes quickly when there is an
incoming cell call.
X Flashes slowly when a cell call is
on hold.
HOLD
X During a call, press to put the
current call on hold (page 83).
/VOLUME/
X Press to adjust the volume during
message playback (page 135).
X Press to adjust the listening
volume during a call (page 82).
X When the phone is not in use,
press to adjust the telephone base ringer volume for all lines.
FLASH
X During a call on line 1 or line 2,
press to answer an incoming call on the other line when you receive a call waiting alert (page 69).
PTT
X Press to initiate a one-to-one
(page 97) or one-to-group broadcast (page 99).
X Press and hold to broadcast to a
group of system devices (page
99).
8
Getting started
Quick reference guide - telephone base
Micro USB port
X A micro USB port in the telephone
base for connection to your computer via the USB cable is provided in the package (page
19).
8
USB charging ports
X Two standard size USB ports in
the telephone base for charging your cell phones.
Main menu
The selected menu item is highlighted.
Menu
8
Feature menu
X Answering system (page 123) X Directory (page 103) X Caller ID log (page 115) X Intercom (page 91)p X Page all devices (page 80) X Bluetooth (page 33) X Ringers (page 49) X Set date/time (page 52) X Caller ID Annc (page 54) X Settings (page 48) X Web address (page 64) X Voice command (page 76)
Using menus:
X Press MENU in idle mode to show the main menu. X Press CID, DIR, /RECORD, or /DELETE to scroll through menu items. X Press SELECT to conrm or save changes to a highlighted menu item. X Press CANCEL to cancel an operation, back up to the previous menu, or exit
the menu display.
9
Getting started

Quick reference guide - cordless headset and charger

8
(On/o button and light)
X Press to make, answer or end a call
(page 67).
FLASH
X Press to answer an incoming call
when you receive a call waiting alert during a call (page 69).
VOL+/VOL-
X Slide the volume switch to the right
or le to adjust the headset ringer
volume while in idle mode, or the listening volume while on a call (page 82).
Earpiece
Microphone
X The microphone incorporates noise
canceling technology for clearer calls.
Battery with cover attached
X Remove to replace the battery
(page 16).
MUTE/VOICE
X Press to mute the microphone
during a call (page 82).
X Press to mute the ringer in the
earpiece when there is an incoming call (page 80).
X Press to initiate the voice
command feature when in idle mode (page 76).
Magnetic charging mount
8
X Place the headset on the charger
for charging.
10
Getting started

Telephone base and charger installation

Install the telephone base and chargers, as shown below. The telephone base is ready for tabletop use. If you want to change to wall-
mounting, see Installation options on page 21 for details.

Telephone base installation

1. Plug the corded handset cord into the CORDED HS jack at the back of the
telephone base. Route the cord through the slot.
2. Plug the red end of the telephone base power adapter into the POWER jack
at the bottom of the telephone base. Plug the other end into an electrical outlet not controlled by a wall switch. Route the cord through the slot.
3. Plug the telephone line(s) according to the instructions.
Option 1: If you have separate wall jacks for each line, plug the telephone lines, as shown below.
Plug the other ends of the telephone line cords into the telephone wall
Line 1 telephone wall jack
Raise the antenna.
jack, or into DSL lters if
you have DSL high-speed Internet service.
Line 2 telephone wall jack
Plug the large end of the telephone base power adapter into a power outlet not controlled by a wall switch.
Plug one end of the black telephone line cord into the LINE 1/L1+L2 telephone jack at the bottom of the telephone base.
Route the cords through the slots.
Plug the other end of the coiled handset cord into the jack on the back of the telephone base.
Plug the small end of the telephone base power adapter into the power adapter jack on the back of the telephone base.
Plug one end of the clear telephone line cord into the LINE 2 telephone jack at the bottom of the telephone base.
11
Getting started
Telephone base and charger installation
Option 2: If you have a 2-line wall jack, plug the 4-conductor black telephone line, as shown below.
Plug the large end of the telephone base power adapter into a power outlet not controlled by a wall switch.
Route the cord through the slot.
Plug the other end of the coiled handset cord into the jack on the back of the telephone base.
Plug the other end of the black telephone line cord into the telephone wall
jack, or into a DSL lter if
you have DSL high-speed Internet service.
Raise the antenna.
Route the cord through the slot.
Line 1 + line 2 telephone wall jack
Plug one end of the black telephone line cord into the
LINE 1/L1+L2 telephone jack at the bottom of the telephone base.

Handset charger installation

Plug the small end of the telephone base power adapter into the power adapter jack on the back of the telephone base.
Plug the power adapter into an electrical outlet not controlled by a wall switch.
12
Getting started
Telephone base and charger installation

Headset charger installation

Plug the small end of the headset charger power adapter into the power jack at the bottom of the headset charger. Route the power cord through the power cord slot. Plug the large end of the power adapter into an electrical outlet not controlled by a wall switch.
Plug the power adapter into an electrical outlet not controlled by a wall switch.
Route the power cord
through the slot.
IMPORTANT INFORMATION:
X Use only the power adapter(s) supplied with this product. To obtain a replacement, visit
our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
X Connect the power adapters in a vertical or oor mount position only. The adapters’ prongs
are not designed to hold the weight of the telephone, so do not connect them to any ceiling, under-the-table, or cabinet outlets. Otherwise, the adapters may not properly connect to the outlets.
13
Getting started

Battery installation and charging

Install the handset battery, as shown below. Once you have installed the battery, the handset screen indicates the battery status (see the following table). For best performance, keep the cordless handset in the charger when
not in use. The battery is fully charged aer 11 hours of continuous charging.
See the table in the Technical specications section on page 183 for battery operating times.
If the screen shows Place in charger and ashes, you need to charge the cordless handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. The following table summarized the battery charge indicators and actions to take.
Handset battery indicators Handset battery status Action
The screen is blank or shows Place in charger and ashes.
The screen shows Low battery and ashes.
The screen shows HANDSET X. Battery is charged. To keep the battery
The battery has no or very little charge. The handset cannot be used.
Battery has enough charge to be used for a short time.
Charge without interruption (at least 30 minutes).
Charge without interruption (at least 30 minutes).
charged, place it in charger when not in use.
NOTE: If you are on a phone call in low battery mode, you hear four short beeps every minute.
14
Getting started
Battery installation and charging

Handset battery installation

Step 1
Plug the battery connector securely into the socket inside the handset battery compartment. Insert the supplied battery with the label THIS SIDE UP facing up, as indicated.
CR1349
TTERIES.
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
Step 2
Align the cover at against the battery compartment, and then slide it upwards
until it clicks into place.
THIS SIDE UP
Made in China / Fabriqué en chine
NE PAS INCINÉRER OU PERCER LES PILES.
DO NOT BURN OR PUNCTURE BA
WARNING / AVERTISSEMENT :
BT183342/BT283342 (2.4V 400mAh Ni-MH)
S. E
UT
S INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine CR1349
NE PA
DO NOT BURN OR PUNCTURE BATTERI
WARNING / AVERTISSEMENT :
BT183342/BT283342 (2.4V 400mAh Ni-MH)
THIS SIDE UP / CE CÔTÉ VERS LE HA
Battery Pack / Bloc-piles :
Step 3
Charge the cordless handset by placing it face forward in the charger. The CHARGE light on the top of the handset is on during charging.
IMPORTANT INFORMATION:
X Use only the supplied rechargeable battery or replacement handset battery (model BT183342/
BT283342). To order, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
X If you do not use the cordless handset for a long time, disconnect and remove the battery to
prevent possible leakage.
15
Getting started
1
2
Battery installation and charging

Headset battery installation

The headset battery is permanently attached to the battery compartment
cover. Do not try to separate them from each other. Aer installing the
battery, charge it for at least 15 minutes. You may be able to make and receive short calls. For optimal performance, charge the headset battery for at least three hours before use. When fully charged, the headset battery provides approximately 12 hours of talk time or 5 days of standby time. When the headset is not in use, recharge it by returning it to the headset charger.
1. Insert the battery into the battery compartment.
2. Press down on the battery until it clicks into place.
3. Insert the headset into the magnetic charging mount.
4. The magnet holds the top of the headset in place. The light turns on.
Magnetic charging mount
NOTE: Remove any headset attachment, except the earbud, before battery replacement.
Charging light
IMPORTANT INFORMATION:
X Use only the supplied rechargeable battery pack or replacement headset battery pack. To
order a replacement battery (model BT191665/BT291665), visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
16
Getting started
Power on/o the headset
Power on the headset before use.
To power on the headset:
X Place the headset in the headset charger.
-OR-
X Press and hold for two seconds.
The light ashes blue three times. You hear three beeps when it is being powered on.
Power o the headset if it will not be used for a long time.
To power o the headset:
X Press and hold for four seconds.
The light ashes red three times. You hear three beeps when it is being
powered o.
Prolonged exposure to high volume levels using the headset may damage your hearing.
17
Getting started

Line power mode (no AC power)

This telephone provides minimal functionality during a power failure. When AC power is not available, the screen is blank and many telephone features do not function. Only touch-tone dialing and corded handset volume adjustment are supported. The telephone uses power from the telephone line to enable you to make and answer calls on Line 1 only using the corded handset and dialing keys.
Aer you install your telephone or the power returns following a power outage,
the telephone base or cordless handset will prompt you to set the date and time. For instructions, see Set date and time on page 52 for details. To skip setting the date and time, press CANCEL or BACK on the telephone base, or press OFF/CANCEL or BACK on the corded handset.

To make a call during a power failure

1. Li the corded handset and wait for a dial tone. The screen displays
No AC power. System can only access Line 1.
2. Slowly dial a telephone number using the dialing keys. Wait to hear each key tone upon inputting a digit before pressing the next dialing key.
NOTE: When the telephone is not powered by the supplied power adapter, there is a delay when dialing digits.

To answer a call during a power failure

1. Li the corded handset.
NOTE: The screen does not show incoming caller ID information during a power failure.
18
Getting started

Connect your telephone base to computer

Your new AT&T TL87203 allows you to make and receive sophone calls by connecting the telephone base to your computer by using the USB cable
provided in the package. You can manage sophone Voice over IP (VoIP) calls
through Skype® or Microso Lync®, landline calls, or cell calls by using the AT&T Softphone Call Manager. You can also use the voice command feature to make
calls (see page 60) after you have installed the AT&T Softphone Call Manager. For more details about the software, refer to the English or French Installation
and Operation Guide, available in the CD-ROM which comes with the package.

Compatibility The AT&T Softphone Call Manager works with:

Operating systems Software programs and versions
Microsoft® Windows XP®, Windows Vista®, Windows 7, Windows 8
To connect the telephone base to your computer:
X Plug the USB cable into your computer, as shown below. Wait for your computer to recognize
your AT&T TL87203.
Skype® 5.0 or above, Windows Media Player®
10 or above, Microso Outlook® 2003 or above, Microso Lync® 2010/2013, iTunes® 10
or above, Landline calls controllers
Plug the large end of the USB cable into a USB port on your computer.
Plug the small end of the USB cable into the micro USB port on the right side of the telephone base.
19
Getting started
Connecting your telephone base to computer

Installation of AT&T Softphone Call Manager on computer

To install AT&T Sophone Call Manager:
1. Put the CD-ROM that comes with the package into your computer. Open
My computer, and then double click to open the disk drive.
-OR-
Visit www.telephones.att.com/downloads to download the soware.
Unzip the le aer download.
2.
Double click the installation le to begin the InstallShield Wizard.
X If any security warning window pops up, tick the option check box to
authorize the installation of the soware. Click Run.
3. Select the language to be displayed during the installation and in the
program. Click OK to continue.
4. Click Next>. Read the license agreement, and then accept the terms by
pressing the upper check box. Press Next> to continue.
5. The default installation path is:
“C:\Program Files\AT&T\AT&T Sophone Call Manager v3”. Click the Browse... button to change the path, if necessary. Click Next>.
6. Select the program to connect to the soware. Click Next>.
7. Click Install.
8. When the installation is complete, press Finish to exit the installation program.
X If you want to launch the AT&T Sophone Call Manager aer
installation, tick the option check box before pressing Finish.

Audio Settings

Aer you have installed the AT&T Sophone Call Manager, check to make sure the audio setting is properly configured in your Skype and/or Microsoft Lync.
Audio settings in Skype:
1. Launch the Skype program.
2. Click Tools, and then Options.
3. Click Audio settings.
4. Make sure AT&T USB Audio is selected under the speakers and microphone
settings.
Audio settings in Microso Lync:
1. Launch the Microso Lync program.
2. Click Options, and then Audio device.
3. Make sure AT&T USB Audio is selected under the Audio device setting.
IMPORTANT
Periodically check for soware updates. Go to the ABOUT tab under the Settings panel in the
AT&T Sophone Call Manager, and then click Check Update. For more details, refer to the Soware updates section in the Installation and Operation Guide, available in the
CD-ROM which comes with the package.
20
Getting started

Installation options

The telephone base comes with a mount bracket set for tabletop use. If you want to mount your telephone on a wall, rotate the mount bracket down so the telephone can connect with a standard dual-stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You might need a professional to
install the mounting plate.

Tabletop to wall-mount installation

To install the telephone base in the wall-mount position, make sure that you
rst unplug the telephone line cords and power adapter from the telephone
wall jack and power outlet.
1. Pull the integrated wall-mount bracket and release it from the tabletop
orientation, as shown below. Rotate it down into wall-mount position and then push it into the telephone base until it clicks into place.
Press down on the tabs of the wall-mount bracket to release it from tabletop orientation.
Rear view
Wall-mount
21
Getting started
Installation options
2. Slide the handset tab upward. Rotate the handset tab by 180 degrees. The protruding edge of the handset tab holds the corded handset in place when the telephone is mounted on the wall.
Switch hook
Handset tab
3. Make sure the telephone line cords and the power adapter are plugged into their jacks on the telephone base, and are routed through the channels. If necessary, bundle the telephone cords and power adapter cord, and secure them with twist ties. Plug the power adapter and telephone lines into the wall outlets.
4. Align the mounting studs on the mounting plate with the mounting holes on the bracket and press the telephone base down until it clicks securely into place.
22
Getting started
Installation options

Wall-mount to tabletop installation

To change the telephone base from the wall-mount position to tabletop position:
1. Remove the telephone base from the wall.
2. If necessary, untie the bundled telephone line cords and power adapter cord. Make sure that you unplug the power adapter and telephone line cords from the wall outlets before you begin.
3. Push, as indicated by arrows in the illustration, until the bracket is released, and then rotate it upward until it clicks into the tabletop position.
Rear view
Side view
Wall-mount
Tabletop
23
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