AT&T TL86109, TL86009 User Manual

User’s manual

TL86009
DECT 6.0 expansion handset
for use with AT&T model
TL86109
corded/cordless telephone/
answering system with
BLUETOOTH® wireless technology

T

Compatible with

Hearing Aid T-Coil

TIA-1083

Congratulations

on purchasing your new AT&T product. Before using this AT&T
product, please read Important safety information on
pages 24-26. For complete instructions, please refer to the
manual provided with your TL86109 telephone. For customer
service or product information, please visit our website at

www.telephones.att.com or call 1 [phone].

In Canada, dial 1 [phone].

Model #: TL86009
Type: DECT 6.0 expansion handset
Serial #:
Purchase date:
Place of purchase:

Both the model and serial numbers of your AT&T product can be
found on the bottom of the charger.

Save your sales receipt and original packaging in case it is
necessary to return your telephone for warranty service.

Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of
the Telecommunications Industry Association. Used under license.

The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and
help protect our environment. We are proud to mark this
product with the ENERGY STAR® label indicating it meets the
latest energy efficiency guidelines.

The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such
marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under
license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and
trade names are those of their respective owners.

© 2010 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.

Parts checklist

Your telephone package contains the following items.

User’s manual

TL86009
DECT 6.0 expansion handset
for use with AT&T model
TL86109
corded/cordless telephone/
answering system with
BLUETOOTH® wireless technology

User’s manual

Battery for

cordless handset

Cordless handset

Battery compartment cover

Charger for cordless

handset with power

adapter installed

Belt clip for

cordless handset

User’s manual

TL86009
DECT 6.0 expansion handset

for use with AT&T model
TL86109
corded/cordless telephone/
answering system with
BLUETOOTH® wireless technology

Table of contents

Getting started

Installation ....................................... 1

Quick reference guide ............... 2

Charger installation ..................... 5

Battery installation and

charging ............................................ 6

Battery charging ........................... 8

Belt clip & optional headset ... 9

Adding handset to your
telephone base

Adding and registering

handsets .........................................10

Expand your telephone

system ..............................................11

Add and register a

handset ......................................11

Replace a handset .....................12

Appendix

Troubleshooting ..........................13

Maintenance..................................23

Important safety

information ....................................24

Safety information ................24

Especially about corded

telephones ...............................25

Precautions for users
of implanted cardiac

pacemakers .............................26

Pacemaker patients .............26

Especially about telephone

answering systems ...............26

FCC Part 68 and ACTA.............27

FCC Part 15 ...................................29

Limited warranty .........................30

Technical specifications ..........33

DECT 6.0 digital

technology ...............................33

Telephone operating

range ...........................................34

Extended range and

clarity ..........................................34

Getting started

Installation

You must install and
charge the handset
battery before using
the cordless handset.

See pages 6-8 for easy
instructions.

Your product may be shipped with a protective sticker covering
the handset display - remove it before use.

For customer service or product information, visit our website at

www.telephones.att.com or call 1 [phone].

In Canada, dial 1 [phone].

Avoid placing the telephone base too close to:

Communication devices such as television sets, VCRs, or other

•
cordless telephones.

Excessive heat sources.

•
Noise sources such as a window with traffic outside, motors,

•
microwave ovens, refrigerators, or fluorescent lighting.

Excessive dust sources such as a workshop or garage.

•
Excessive moisture.

•
Extremely low temperature.

•
Mechanical vibration or shock such as on top of the washing

•
machine or work bench.

1

Getting started

Quick reference guide

Softkeys (2)

Press to select a menu item
displayed above the key.

CHARGE light
(blue ring around
DIR/ /VOL/ /CID)

On when the handset is
charging in the charger.

DIR/ /VOL

Press to scroll up while
in menus.

Press to increase the
volume level during a call.

Press to show directory
entries when the telephone
is not in use.

While entering names or
numbers, press to move
the cursor to the right.

CELL

Press to make or answer a
cell call.

Flashes quickly when there
is an incoming cell call.

Flashes slowly when a cell
call is on hold.

OFF/CLEAR

While using menus, press
to cancel an operation,
back up to the previous
menu, or exit the menu
display. Press and hold to
return to idle mode.

While entering names or
numbers, press to delete a
digit or a character.

During a call, press to
hang up.

VOL/ /CID

Press to scroll down while
in menus.

Press to decrease the
volume level during a call.

Press to show the
caller ID history when the
telephone is not in use.

While entering names or
numbers, press to move
the cursor to the left.

2

Getting started

Quick reference guide

1

While reviewing a caller
ID history entry, press
repeatedly to add or
remove 1 in front of
the telephone number
before dialing or saving
it in the directory.

TONE

Press to switch to tone
dialing temporarily
during a call if you have
pulse service.

/SPEAKER

Press to turn on the
handset speakerphone.
Press again to resume
normal handset use.

HOLD

Press to put a call
on hold.

1 LINE/FLASH/
2 LINE/FLASH

Press 1 LINE/FLASH
to make or answer a
call on line 1. During a
call, press to answer an
incoming call on line 1
when you receive a call
waiting alert.

Press 2 LINE/FLASH
to make or answer a
call on line 2. During a
call, press to answer an
incoming call on line 2
when you receive a call
waiting alert.

#

Press repeatedly to
display other dialing
options when reviewing
a caller ID history entry.

REDIAL/PAUSE

Press to view the
redial list.

While entering numbers,
press and hold to insert
a dialing pause.

3

Getting started

Quick reference guide

HANDSET
L1)
L2)

CL)

MENU

EQ

During an outside call, intercom
call, message or announcement
playback, press to change the
quality of the audio to best suit
your hearing.

Press the MENU softkey to
enter the main menu which
includes the following:

PLAY MESSAGES
ANSWERING SYS
DIRECTORY
CALL LOG
INTERCOM
RINGER
SETTINGS
WEBSITE

PLAY MESSAGES

BACK

SELECT

4

Getting started

Charger installation

Install the charger as shown below.

Plug the power adapter into an electrical outlet
not controlled by a wall switch.

IMPORTANT INFORMATION:

Use only the power adapter provided with this product. To obtain a

1.

replacement, visit our website at www.telephones.att.com or
call 1 [phone]. In Canada, dial 1 [phone].

The power adapter is intended to be correctly oriented in a vertical or floor

2.
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.

5

Getting started

Battery installation and charging

Install the battery as shown below.

Step 1

Plug the battery
connector securely
into the socket inside
the handset battery
compartment, matching
the color-coded label.
Insert the supplied
battery with the label
THIS SIDE UP facing up
as indicated.

Step 3

Charge the handset by placing
it face up in the charger. The
CHARGE light is on when charging.

6

Step 2

Align the cover flat
against the battery
compartment, then
slide it upwards until
it clicks into place.

CHARGE light

Getting started

Battery installation and charging

After you install your telephone or power
returns following a power outage, the handset
will prompt you to set the date and time. To skip
setting the date and time, press OFF/CLEAR.

To replace the battery, press the tab and slide
the battery compartment cover downwards. Lift
out the old battery and disconnect it from the
handset. Follow the instructions on page 6 to
install and charge the new battery.

SET DATE

--/--/-­ MM/DD /YY

SET

SET TIME

--:-- --

SET

IMPORTANT INFORMATION:

Use only the supplied rechargeable battery or replacement battery (model

1.
BT184342/BT284342). To order, visit our website at

www.telephones.att.com or call 1 [phone].

In Canada, dial 1 [phone].

If you do not use the handset for a long time, disconnect and remove the

2.
battery to prevent possible leakage.

7

Getting started

Battery charging

Once you have installed the battery, the screen indicates the
battery status (see table below). If necessary, place the handset
in the charger to charge the battery. For best performance, keep
the handset in the charger when not in use. The battery is fully
charged after 16 hours of continuous charging. See the table on
page 33 for battery operating times.

If the screen shows Low battery, you need to charge the battery
without interruption for at least 25 minutes to give the handset
enough charge to use the telephone for a short time. The
following table summarizes the battery charge indicators and
actions to take.

Battery indicators Battery status Action

The screen is blank or
shows Place in charger.

The screen shows
Low battery and
flashes.

The screen shows
HANDSET X.

The battery has very little
or no charge. The handset
cannot be used.

Battery has enough
charge to be used for a
short time.

Battery is charged. To keep the battery

Charge without
interruption until the
screen shows

Low battery or
HANDSET X (at least

five minutes).

Charge without
interruption until
the screen shows
HANDSET X (at least
25 minutes).

charged, place it in
the charger when not
in use.

NOTE: If you are on a phone call in low battery mode, you hear four short
beeps every minute.

8

Getting started

Belt clip & optional headset

To remove the belt clip:

To attach the belt clip:

Snap the belt clip
into the slots on both
sides of the handset as
shown in the figure.

For handsfree telephone conversations, you can use any industry
standard 2.5 mm headset (purchased separately). For best
results, use an AT&T 2.5 mm headset. To purchase a headset,

visit our website www.telephones.att.com or call

1 [phone]. In Canada, dial 1 [phone].

Lift the plastic

Plug a 2.5 mm headset
into the jack on the side
of handset (beneath the
small plastic cover).

cover here.

Gently lift either of the
belt clip tabs, shown
in the figure, outwards
to remove the belt clip
from the handset.

Side of handset

9

Adding handset to your telephone base

Adding and registering handsets

Before using a new TL86009 handset, you must register it with
the AT&T TL86109 telephone system (purchased separately).
The AT&T TL86109 telephone system can accommodate up to
12 handsets.

The handset provided with the TL86109 comes registered as
HANDSET. You can register up to 11 additional handsets to the
telephone base, and they will be assigned numbers in the
they are registered (HANDSET 2, HANDSET 3, HANDSET
so on). Your first handset is then renamed as

HANDSET 1.

order

4 and

10

Adding handset to your telephone base

Expand your telephone system

Add and register a handset

When first purchased, each expansion handset shows

Press [

after a battery is installed. Each handset should be charged
without interruption for at least 25 minutes before registering
to the telephone base. For more details on battery charging,
see the table on page 8.

To register a handset:

1.

2.

HOLD]

on base for 4 sec, then press [#] on handset

Press and hold HOLD on the
telephone base for about
four seconds until it shows
Registering...Please wait.

Press # (pound key) on the
handset. Its screen shows
Registering handset... and
it takes up to 60 seconds to
complete the registration. The
handset and telephone base
show HANDSET X Registered (X represents the handset
number assigned) and you hear a beep when the registration
is completed.

NOTE S:

If the registration fails, the handset shows Registration failed for a few

•

seconds and then
handset.

You cannot register a handset if any other system handset is in use.

•

You cannot register more than 12 handsets to the telephone base.

•

Registration slots are full shows on the base screen while you are in
step 2 above.

Try the registration process again.

Press [

HOLD]

on base for 4 sec, then press [#] on

11

Adding handset to your telephone base

Replace a handset

If you want to replace a handset or reassign the designated
handset number of a registered handset, you must deregister all
the handsets and then individually register each handset.

To make deregistration easier, read all of the instructions on this
page before you begin.

To deregister all handsets:

Press and hold FLASH on the telephone base for about

1.
4 seconds until it shows Deregister all handsets?

Press the Yes softkey to continue.

2.
from the telephone base.

The telephone base displays PLEASE WAIT... All system

3.
handsets show Out of range OR no power at base for a few
seconds, and then you hear a confirmation tone from
the handset.

All the handsets show

4.

press [#] on handset

Press [

when the deregistration is completed.

The deregistration process takes about 10 seconds to complete.

If deregistration fails, you may need to reset the telephone and
try again.

You hear a confirmation tone

HOLD]

on base for 4 sec, then

To reset:

Unplug the power from the telephone base, then plug it

•
back in.

After deregistering, register each handset individually. See
Add and register a handset on page 11.

NOTE S:

You cannot deregister the handset(s) if any other system handset is

•

in use.
During deregistration, your DECT 6.0 headset(s) will also be

•

deregistered.

12

Appendix

Troubleshooting

If you have difficulty with your telephone, please try the
suggestions below. For customer service, or to purchase
accessories or replacement parts, visit our website at

www.telephones.att.com, or call 1 [phone].

In Canada, dial 1 [phone].

My phone doesn’t work at all.

Make sure the power cord is securely plugged in.

•
Make sure that the battery connector is securely plugged into

•
the cordless handset.

Make sure the telephone line cord is securely and firmly

•
plugged into the telephone cord line and the telephone
wall jack.

Charge the battery in the cordless handset for at least 16

•
hours. For optimum daily performance, return the cordless
handset to the charger when not in use.

If the battery is depleted, it may take approximately five

•
minutes to charge the handset before it shows Low battery.
See page 8 for details.

Reset the telephone base. Unplug the electrical power. Wait

•
for approximately 15 seconds, then plug it back in. Allow up
to one minute for the cordless handset and telephone base
to reset.

You may need to purchase a new battery. Please refer to

•
Battery installation and charging (pages 6-7) in this user’s
manual.

13

Appendix

Troubleshooting

I cannot get a dial tone.

First try all the suggestions above.

•
Move the cordless handset closer to the telephone base.

•
You might have moved out of range.

If the previous suggestions do not work, disconnect the

•
telephone base from the telephone jack and connect to a
different phone. If there is no dial tone on that phone either,
the problem is in your wiring or local service. Contact your
telephone service provider.

Your line cord might be malfunctioning. Try installing a new

•
line cord.

I cannot dial out.

First try all the suggestions in I cannot get a dial tone above

•
Make sure you have a dial tone before dialing. The cordless

•
handset may take a second or two to find the telephone base
and produce a dial tone. This is normal. Wait an extra second
before dialing.

Eliminate any background noise. Noise from a television, radio

•
or other appliances may cause the phone to not dial out
properly. If you cannot eliminate the background noise, first
try muting the cordless handset before dialing, or dialing from
another room in your home with less background noise.

If the other phones in your home are having the same

•
problem, the problem is in your wiring or local service.
Contact your telephone service provider (charges may apply).

.

14

Appendix

Troubleshooting

My cordless handset isn’t performing normally.

Make sure the power cord is securely plugged into the

•
telephone base. Plug the power adapter into a different
working electrical outlet not controlled by a wall switch.

Move the cordless handset closer to the telephone base. You

•
might have moved out of range.

Reset the telephone base. Unplug the electrical power. Wait

•
for 15 seconds then plug it back in. Allow up to one minute
for the cordless handset and telephone base to reset.

Other electronic products such as HAM radios and other DECT

•
phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.

The handset registration is unsuccessful.

Follow the steps below to register the handset again.

1. Make sure the handset is out of the charger and shows

Press [

before you begin.

2. Press and hold HOLD on the telephone base for about four
seconds until it shows Registering...Please wait.

3. Press # (pound key) on the handset. Its screen shows

Registering handset... and it takes up to 60 seconds to
complete the registration. The handset shows HANDSET X
Registered (X represents the handset number assigned) and
you hear a beep when the registration is completed.

Refer to Add and register a handset on page 11 for details.

HOLD]

on base for 4 sec, then press [#] on handset

15

Appendix

Troubleshooting

Out of range OR no power at base appears on my cordless
handset.

Ensure that the telephone base is powered up.

•
Move the cordless handset closer to the telephone base. You

•
might have moved out of range.

Reset the telephone base. Unplug the electrical power. Wait

•
for 15 seconds then plug it back in. Allow up to one minute
for the cordless handset and telephone base to reset.

Other electronic products such as HAM radios and other DECT

•
phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.

The batteries do not hold a charge.

If the cordless handset is in the charger and the charge light

•
does not come on, refer to The charge light is off (page 21)
in this Troubleshooting guide.

Charge the battery in the cordless handset for at least 16

•
hours. For optimum daily performance, return the cordless
handset to the charger when not in use.

If the battery is depleted, it may take approximately five

•
minutes to charge the handset before it shows Low battery.
See page 8 for details.

You may need to purchase a new battery. Please refer to

•
Battery installation and charging (pages 6-7) in this
user’s manual.

16

Appendix

Troubleshooting

I get noise, static, or a weak signal even when I’m near the
telephone base.

•

If you subscribe to high-speed Internet service (DSL - digital
subscriber line) through your telephone lines, you must install
a DSL filter between each telephone line cord and telephone
wall jack. The filter prevents noise and caller ID problems
caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.

You may be able to improve the performance of your cordless

•
phone by installing your new telephone base as far as
possible from any other existing cordless telephone system
that may already be installed.

Other electronic products such as HAM radios and other DECT

•
phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.

Do not install this phone near a microwave oven or on

•
the same electrical outlet. You may experience decreased
performance while the microwave oven is operating.

If your phone is plugged in with a modem or a surge

•
protector, plug the phone (or modem/surge protector) into a
different location. If this doesn’t solve the problem, relocate
your phone or modem farther apart from one another, or use
a different surge protector.

Relocate your phone to a higher location. The phone may

•
have better reception when installed in a high area.

If the other phones in your home are having the same

•
problem, the problem is in your wiring or local service.
Contact your telephone service provider (charges may apply).

17

Appendix

Troubleshooting

I experience poor sound quality when using the
speakerphone.

For increased sound quality while using the speakerphone,

•
place the handset on a flat surface with the dial pad
facing up.

When using a speakerphone, controlling background noise

•
in your environment is essential. While you are listening to
your party, press the MUTE softkey to temporarily turn your
microphone off. When it is your turn to speak, remember to
press the MUTE softkey again to turn the microphone on.

Excessive background noise will cause a speakerphone to fade

•
in and out. Try controlling the background noise by turning off
any audio devices near the speakerphone. Also, try to avoid
interrupting the person at the other end of the conversation
while they are speaking. If background noise cannot be
controlled, you should terminate speakerphone operation and
return to normal handset mode.

I hear other calls while using my phone.

Disconnect the telephone base from the telephone jack, and

•
plug in a different telephone. If you still hear other calls, the
problem is probably in your wiring or local service. Call your
telephone service provider.

While on a call or playing messages, there is too much noise,
or the voice sounds tinny, shrill or flat.

While on a call or playing messages, press the EQ button

•
on the side of the handset until you find the settings that
sounds the best.

18

Appendix

Troubleshooting

My cordless handset does not ring when I receive a call.

Make sure that the ringer is not turned off. Refer to

•
Ringer volume on your user’s manual.

Make sure the telephone line cord is plugged securely into the

•
telephone base and the telephone jack. Make sure the power
cord is securely plugged in.

The cordless handset may be too far from the telephone base.

•
Charge the battery in the cordless handset for at least 16

•
hours. For optimum daily performance, return the cordless
handset to the charger when not in use.

You may have too many extension phones on your telephone

•
line to allow all of them to ring simultaneously. Try unplugging
some of the other phones.

The layout of your home or office might be limiting the

•
operating range. Try moving the telephone base to another
location, preferably to a higher location.

If the other phones in your home are having the same

•
problem, the problem is in your wiring or local service.
Contact your telephone service provider (charges may apply).

Test a working phone at the phone jack. If the other phone

•
has the same problem, the problem is the phone jack. Contact
your telephone service provider (charges may apply).

Other electronic products such as HAM radios and other DECT

•
phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.

Remove and install the battery again. Wait for the cordless

•
handset to reestablish its connection with the telephone base.
Allow up to one minute for this to take place.

Your line cord might be malfunctioning. Try installing a new

•
line cord.

19

Appendix

Troubleshooting

My calls cut in and out while I’m using my cordless handset.

Other electronic products such as HAM radios and other DECT

•
phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.

Do not install this phone near a microwave oven or on

•
the same electrical outlet. You may experience decreased
performance while the microwave oven is operating.

If you plug your phone in with a modem or surge protector,

•
plug the phone (or modem/surge protector) into a different
location. If this doesn’t solve the problem, relocate your
phone or modem farther apart from one another, or use a
different surge protector.

Relocate your telephone base to a higher location. The phone

•
may have better reception when installed in a high area.

If the other phones in your home are having the same

•
problem, the problem is in your wiring or local service.
Contact your telephone service provider (charges may apply).

Excessive background noise will cause a speakerphone to fade

•
in and out. Try controlling the background noise by turning off
any audio devices near the speakerphone. Also, try to avoid
interrupting the person at the other end of the conversation
while they are speaking. If background noise cannot be
controlled, you should stop speakerphone operation and
return to normal handset mode.

When using a speakerphone, controlling background noise

•
in your environment is essential. While you are listening to
your party, press the MUTE softkey to temporarily turn your
microphone off. When it is your turn to speak, remember to
press the MUTE softkey to turn the microphone on.

20

Appendix

Troubleshooting

The charge light is off.

Make sure the power and line cords are plugged in correctly

•
and securely.

Unplug the electrical power. Wait for 15 seconds, then plug it

•
back in. Allow up to one minute for the cordless handset and
telephone base to reset.

Clean the cordless handset and charger charging contacts

•
each month using a pencil eraser or cloth.

My caller ID isn’t working.

Caller ID is a subscription service. You must subscribe to this

•
service from your telephone service provider for this feature
to work on your phone.

The caller must be calling from an area that supports

•
caller ID.

Both your and your caller’s telephone service providers must

•
use caller ID compatible equipment.

If you subscribe to high-speed Internet service (DSL - digital

•
subscriber line) through your telephone lines, you must install
a DSL filter between each telephone line cord and telephone
wall jack. The filter prevents noise and caller ID problems
caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.

My telephone does not receive caller ID when on a call.

Make sure you subscribe to caller ID with call waiting

•
features provided by your telephone service provider. Caller
ID features work only if both you and the caller are in areas
offering caller ID service, and if both telephone companies use
compatible equipment.

21

Appendix

Troubleshooting

I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone does
not work.

Make sure your computer is powered on.

•
Make sure your Internet connection is working properly.

•
Make sure that the software is installed and running for your

•
nontraditional telephone service.

Make sure to plug your USB telephone adapter into a

•
dedicated USB port on your computer. Do not plug into a
multiple port USB hub (USB splitter) that is not powered.

In a few rare instances, the USB port on your computer may

•
not have enough power. In these instances, try using a USB
hub with its own external power supply.

If you are using a firewall, it may prevent access to your

•
nontraditional telephone service provider. Contact your service
provider for more information.

Common cure for electronic equipment:

If the telephone is not responding normally, try resetting the
telephone. Do the following in the order listed:

Disconnect the power to the telephone base.

1.
Disconnect the cordless handset battery.

2.
Wait a few minutes.

3.
Connect power to the telephone base.

4.
Install the battery again.

5.
Wait for the cordless handset to reestablish its connection

6.
with the telephone base. Allow up to one minute for this to
take place.

22

Appendix

Maintenance

Taking care of your telephone

Your cordless telephone contains sophisticated electronic

•
parts, so it must be treated with care.

Avoid rough treatment.

•
Place the handset down gently.

•
Save the original packing materials to protect your telephone

•
if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the

•
handset in the rain, or handle it with wet hands. Do not install
the telephone base near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful

•
to electronic equipment. For your own safety, take caution
when using electric appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should

•
retain its luster for many years. Clean it only with a soft cloth
slightly dampened with water or a mild soap.

Do not use excess water or cleaning solvents of any kind.

•

Remember that electrical appliances can cause serious injury if used when
you are wet or standing in water. If the telephone base should fall into
water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND
TELEPHONE LINE CORDS FROM THE WALL. Then pull the telephone out by the
unplugged cords.

23

Appendix

Important safety information

This symbol is to alert you to important operating or servicing instructions
that may appear in this user’s manual. Always follow basic safety precautions
when using this product to reduce the risk of injury, fire, or electric shock.

Safety information

Read and understand all instructions in the user’s manual. Observe all

•

markings on the product.

Avoid using a telephone during a thunderstorm. There might be a slight

•

chance of electric shock from lightning.

Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak,

•

report it immediately, but use a telephone away from the area where gas is
leaking. If this product is a cordless model, make sure the base is also away
from the area.

Do not use this product near water, or when you are wet. For example,

•

do not use it in a wet basement or shower, or next to a swimming pool,
bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for
cleaning. If the product comes in contact with any liquids, unplug any line or
power cord immediately. Do not plug the product back in until it has dried
thoroughly.

Install this product in a protected location where no one can trip over any

•

line or power cords. Protect cords from damage or abrasion.

If this product does not operate normally, read Troubleshooting section on

•

pages 13-22 of this user’s manual. If you cannot solve the problem, or if
the product is damaged, refer to Limited warranty section on pages 30-32.
Do not open this product except as may be directed in your user’s manual.
Opening the product or reassembling it incorrectly may expose you to
hazardous voltages or other risks.

Replace batteries only as described in your user’s manual (pages 6-7). Do not

•

burn or puncture batteries — they contain caustic chemicals.

This power adapter is intended to be correctly oriented in a vertical or floor

•

mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling or an under-the-table/cabinet outlet.

CAUTION: Use only the power adapter provided with this product. To
obtain a replacement, visit our website at www.telephones.att.com,
or call 1 (800) 222–3111. In Canada, dial 1 [phone].

24

Appendix

Important safety information

Especially about corded telephones

Privacy: The same features that make a cordless telephone convenient create

•

some limitations. Telephone calls are transmitted between the telephone base
and the handset by radio waves, so there is a possibility that your cordless
telephone conversations could be intercepted by radio receiving equipment
within range of the cordless handset. For this reason, you should not think
of cordless telephone conversations as being as private as those on corded
telephones.

Electrical power: The telephone base of this cordless telephone must be

•

connected to a working electrical outlet which is not controlled by a wall
switch. Calls cannot be made from the handset if the telephone base is
unplugged, switched off or if the electrical power is interrupted.

Potential TV interference: Some cordless telephones operate at frequencies

•

that may cause interference to TVs and VCRs. To minimize or prevent such
interference, do not place the telephone base of the cordless telephone near
or on top of a TV or VCR. If interference is experienced, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate the
interference.

Rechargeable batteries: This product contains nickel-metal hydride

•

rechargeable batteries. Exercise care in handling batteries in order not to
create a short circuit with conductive material such as rings, bracelets, and
keys. The battery or conductor may overheat and cause harm. Observe proper
polarity between the battery and the battery charger.

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in

•

a safe manner. Do not burn or puncture. Like other batteries of this type, if
burned or punctured, they could release caustic material which could cause
injury.

The RBRC™ Seal means that the manufacturer is voluntarily
participating in an industry program to collect and recycle
nickel-metal hydride rechargeable batteries when taken
out of service within the United States. These batteries may
be taken to a participating local retailer of replacement
batteries or recycling center. Or you may call 1 (800) 8­BATTERY for locations accepting spent Ni-MH batteries.

25

Appendix

Important safety information

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones): Wireless
Technology Research, LLC (WTR), an independent research entity, led a
multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food and
Drug Administration, WTR recommends to physicians that:

Pacemaker patients

Should keep wireless telephones at least six inches from the pacemaker.

•

Should NOT place wireless telephones directly over the pacemaker, such as in

•

a breast pocket, when it is turned ON.

Should use the wireless telephone at the ear opposite the pacemaker.

•

WTR’s evaluation did not identify any risk to bystanders with pacemakers from
other persons using wireless telephones.

Especially about telephone answering systems

Two-way recording: This unit does not sound warning beeps to inform the other
party that the call is being recorded. To ensure that you are in compliance
with any federal or state regulations regarding recording a telephone call, you
should start the recording process and then inform the other party that you are
recording the conversation.

SAVE THESE INSTRUCTIONS

26

Appendix

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical
requirements adopted by the Administrative Council for Terminal Attachments
(ACTA). The label on the back or bottom of this equipment contains, among other
things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must
be provided to your telephone service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the
telephone network must comply with the applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. An RJ11 jack should normally be used
for connecting to a single line and an RJ14 jack for two lines. See Installation
Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices
you may connect to your telephone line and still have them ring when you
are called. The REN for this product is encoded as the 6th and 7th characters
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In
most, but not all areas, the sum of all RENs should be five (5.0) or less. For more
information, please contact your telephone service provider.

This equipment may not be used with Party Lines. If you have specially wired
alarm dialing equipment connected to your telephone line, ensure the connection
of this equipment does not disable your alarm equipment. If you have questions
about what will disable the alarm equipment, consult your telephone service
provider or a qualified installer.

If this equipment is malfunctioning, it must be unplugged from the modular
jack until the problem has been corrected. Repairs to this telephone equipment
can only be made by the manufacturer or its authorized agents. For repair
procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone
service provider may temporarily discontinue your telephone service. The
telephone service provider is required to notify you before interrupting service.
If advance notice is not practical, you will be notified as soon as possible. You
will be given the opportunity to correct the problem and the telephone service
provider is required to inform you of your right to file a complaint with the FCC.
Your telephone service provider may make changes in its facilities, equipment,
operation, or procedures that could affect the proper functioning of this product.
The telephone service provider is required to notify you if such changes
are planned.

27

Appendix

FCC Part 68 and ACTA

If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.

If this product has memory dialing locations, you may choose to store emergency
telephone numbers (e.g., police, fire, medical) in these locations. If you do store
or test emergency numbers, please:

Remain on the line and briefly explain the reason for the call before

•

hanging up.
Perform such activities in off-peak hours, such as early morning or

•

late evening.

Industry Canada

Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference,
including interference that may cause undesired operation.

The term ‘’IC:‘’ before the certification/registration number only signifies that the
Industry Canada technical specifications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The
REN is an indication of the maximum number of devices allowed to be connected
to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs
of all the devices does not exceed five.

This product meets the applicable Industry Canada technical specifications.

28

Appendix

FCC Part 15

This equipment has been tested and found to comply with the requirements for a
Class B digital device under Part 15 of the Federal Communications Commission
(FCC) rules.

These requirements are intended to provide reasonable protection against
harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur
in a particular installation.

If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which

•

the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

•

Changes or modifications to this equipment not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation. Privacy of communications may not be ensured
when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of
radio frequency energy that can be safely absorbed by a user or bystander
according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held
against the ear of the user. The telephone base shall be installed and used such
that parts of the user’s body other than the hands are maintained at a distance
of approximately 20cm (8 inches) or more. If you choose to use a clipping device,
please make sure to only use the supplied AT&T belt clip.

This Class B digital apparatus complies with Canadian ICES-003.

For body worn operation, this handset has been tested and meets FCC RF
exposure guidelines when used with an accessory that contains no metal and
that positions the handset a minimum of (0mm) from the body.

Use of other accessories may not ensure compliance with FCC RF exposure
guidelines.

29

Appendix

Limited warranty

The AT&T brand is used under license - any repair, replacement or warranty
service, and all questions about this product should be directed to: In the United

States of America, call 1 [phone] or visit

www.telephones.att.com; in Canada, call
1 [phone].

What does this limited warranty cover?

1.

The manufacturer of this AT&T-branded product warrants to the holder of
a valid proof of purchase (“CONSUMER” or “you”) that the product and all
accessories provided in the sales package (“PRODUCT”) are free from defects
in material and workmanship, pursuant to the following terms and conditions,
when installed and used normally and in accordance with the PRODUCT
operating instructions. This limited warranty extends only to the CONSUMER
for products purchased and used in the United States of America and Canada.

What will be done if the PRODUCT is not free from defects in materials

2.

and workmanship during the limited warranty period (“materially
defective PRODUCT”)?

During the limited warranty period, the manufacturer’s authorized service
representative repairs or replaces at the manufacturer’s option, without
charge, a materially defective PRODUCT. If the manufacturer repairs the
PRODUCT, they may use new or refurbished replacement parts. If the
manufacturer chooses to replace the PRODUCT, they may replace it with a
new or refurbished PRODUCT of the same or similar design. The manufacturer
retains the defective parts, modules, or equipment. Repair or replacement
of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The
manufacturer returns the repaired or replacement products to you in working
condition. You should expect the repair or replacement to take approximately
30 days.

How long is the limited warranty period?

3.

The limited warranty period for the PRODUCT extends for ONE (1) YEAR from
the date of purchase. If the manufacturer repairs or replaces a materially
defective PRODUCT under the terms of this limited warranty, this limited
warranty also applies to repaired or replacement PRODUCT for a period of
either (a) 90 days from the date the repaired or replacement PRODUCT is
shipped to you or (b) the time remaining on the original one-year limited
warranty; whichever is longer.

30

Appendix

Limited warranty

What is not covered by this limited warranty?

4.

This limited warranty does not cover:

PRODUCT that has been subjected to misuse, accident, shipping or other

•
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water, or other liquid intrusion; or

PRODUCT that has been damaged due to repair, alteration, or modification

•
by anyone other than an authorized service representative of the
manufacturer; or

PRODUCT to the extent that the problem experienced is caused by signal

•
conditions, network reliability or cable or antenna systems; or

PRODUCT to the extent that the problem is caused by use with non-AT&T

•
accessories; or

PRODUCT whose warranty/quality stickers, PRODUCT serial number plates

•
or electronic serial numbers have been removed, altered or rendered
illegible; or

PRODUCT purchased, used, serviced, or shipped for repair from outside

•
the United States of America or Canada, or used for commercial or
institutional purposes (including but not limited to products used for rental
purposes); or

PRODUCT returned without a valid proof of purchase (see item 6 below);

•
or

Charges for installation or setup, adjustment of customer controls, and

•
installation or repair of systems outside the unit.

How do you get warranty service?

5.

To obtain warranty service in the United States of America, visit

www.telephones.att.com or call 1 [phone];

in Canada, please dial 1 [phone]. NOTE: Before calling for
service, please review the user’s manual. A check of the PRODUCT’s controls
and features might save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the PRODUCT(s) to the service location.
The manufacturer will return repaired or replaced PRODUCT under this
limited warranty. Transportation, delivery or handling charges are prepaid. The
manufacturer assumes no risk for damage or loss of the PRODUCT in transit.
If the PRODUCT failure is not covered by this limited warranty, or proof of
purchase does not meet the terms of this limited warranty, the manufacturer
notifies you and requests that you authorize the cost of repair prior to any
further repair activity. You must pay for the cost of repair and return shipping
costs for the repair of products that are not covered by this limited warranty.

31

Appendix

Limited warranty

What must you return with the PRODUCT to get warranty service?

6.

You must:

Return the entire original package and contents including the PRODUCT

a.

to the service location along with a description of the malfunction or
difficulty; and

Include “valid proof of purchase” (sales receipt) identifying the PRODUCT

b.

purchased (PRODUCT model) and the date of purchase or receipt; and

Provide your name, complete and correct mailing address, and telephone

c.

number.

Other limitations

7.

This warranty is the complete and exclusive agreement between you and the
manufacturer of this AT&T branded PRODUCT. It supersedes all other written
or oral communications related to this PRODUCT. The manufacturer provides
no other warranties for this PRODUCT. The warranty exclusively describes all
of the manufacturer’s responsibilities regarding the PRODUCT. There are no
other express warranties. No one is authorized to make modifications to this
limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and
you might also have other rights that vary from state to state or province to
province.

Limitations: Implied warranties, including those of fitness for a particular
purpose and merchantability (an unwritten warranty that the PRODUCT is
fit for ordinary use) are limited to one year from date of purchase. Some
states/provinces do not allow limitations on how long an implied warranty
lasts, so the above limitation might not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue,
inability to use the PRODUCT or other associated equipment, the cost of
substitute equipment, and claims by third parties) resulting from the use of
this PRODUCT. Some states/provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclusion
might not apply to you.

Please retain your original sales receipt as proof
of purchase.

32

Appendix

Technical specifications

RF frequency band 1921.536MHz — 1928.448MHz

Channels 5

Operating temperature 32°F — 122°F

Handset voltage 2.4 — 3.2 VDC

Charger voltage
(AC adapter output)

Replacement battery 2.4V 750mAH

Operating times* Talk time (handset): up to seven hours

* Operating times vary depending on your actual use and the age of the battery.

0°C — 50°C

6VAC @300mA

Talk time (speakerphone): up to five hours

Standby: up to seven days

DECT 6.0 digital technology

The AT&T DECT 6.0 products offer unsurpassed range
performance and sound clarity. This is achieved through a unique
antenna design and advances in noise-filtering technology.
An independent laboratory has confirmed that AT&T DECT 6.0
products perform up to 45% better in range competitions. Now
calls can be taken in the basement, backyard and garage with
exceptional sound quality.

33

Appendix

Technical specifications

Telephone operating range

This cordless telephone operates within the maximum power
allowed by the Federal Communications Commission (FCC). Even
so, this handset and telephone base can communicate over only
a certain distance — which can vary with the locations of the
telephone base and handset, the weather, and the construction
of your home or office.

Extended range and clarity

This telephone base comes with an antenna which gives much
better clarity and covers a longer range than before.

34

www.telephones.att.com

The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such

marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under

license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and

AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to

trade names are those of their respective owners.

© 2010 Advanced American Telephones. All Rights Reserved.

Advanced American Telephones, San Antonio, TX 78219.

Printed in China. Issue 3 AT&T 04/10.