At&t TL7800 User Manual
User’s manual
TL7800
DECT 6.0
accessory cordless headset
Congratulations
on your purchase of this AT&T product.
Enjoy up to 12 hours of hands-free talk time and crystalclear sound quality with the AT&T TL7800 DECT 6.0 Accessory
Cordless Headset. Pair it wirelessly with AT&T DECT phone,
including the Synapse or SynJ business phone system. Easy
one-button answer, volume and mute controls enhance wireless
freedom, while a range of up to 500 feet maximizes mobility.
A magnetic charger in the cradle ensures the headset fits and
charges securely—so you’ll never run out of battery during long
calls. Lightweight and comfortable, the headset offers multiple
wearing styles: over the ear, over the head or behind the neck.
Before using this AT&T product, please read the Important
safety information section on pages 39-41 of this manual.
Please thoroughly read this user’s manual for the feature
operations and troubleshooting information necessary to install
and operate your new AT&T product. You can also visit our
website at
1 (800) 222-3111.
Visit
for a complete list of AT&T phones that have been tested and
found to be compatible with the TL7800.
www.telephones.att.com/smb
In Canada, dial
1 (866) 288-4268.
or call
www.smbtelephones.att.com/compatibility-finder
Synapse and SynJ are registered trademarks of Advanced American Telephones.
Model number: TL7800
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Type: DECT 6.0 accessory cordless headset
Serial number:
Purchase date:
Place of purchase:
Both the model and serial numbers of your AT&T product can be
found on the bottom of the headset charger.
Save your sales receipt and original packaging in case it is
necessary to return this product for warranty service.
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing
aids and cochlear implants. The TIA-1083 Compliant Logo is
a trademark of the Telecommunications Industry Association.
Used under license.
© 2012-2013 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Check to make sure the headset package includes the following
items. Save your sales receipt and original packaging in the
event warranty service is necessary.
User’s manual
TL7800
DECT 6.0 cordless headset
User's manual
Battery with battery
compartment cover attached
Quick start guide
TL7800
DECT 6.0 cordless headset
Quick start guide
Five earbuds
Cordless headset
with earbud attached
Headset charger
Headset charger
power adapter
Three over the ear hooks Two over the head bands
Behind the neck band
User’s manual
TL7800
DECT 6.0
accessory cordless headset
Table of contents
Getting started
Quick reference guide -
headset ......................................... 1
Headset lights ........................... 1
Headset alert tones ................ 3
Quick reference guide -
headset charger ....................... 4
Installation ...................................... 5
Battery installation ..................... 6
Headset charger installation
and battery charging ............. 7
Adding and registering
headsets ...................................... 8
Register a headset to
the TL7810/TL7812
headset base ............................. 9
Register a headset to
the Synapse SB67030/
SB67031 deskset .................... 10
Register a headset to
the SynJ SB67138/
SB67158 base ........................... 11
Register a headset to
an AT&T DECT cordless
telephone base .......................13
Deregistering headset ..............15
Deregister all headsets
from the TL7810/TL7812
headset base ..............................15
Deregister headset from
the Synapse SB67030/
SB67031 deskset .................... 16
Deregister headset from
the SynJ SB67138/
SB67158 base ........................... 17
Deregister all headsets
from an AT&T DECT
cordless telephone base .... 18
Headset attachments ...............19
Earbud ..........................................19
Over the ear hook ..................20
Over the head band .............. 23
Behind the neck band ..........25
Operation
Headset operation ..................... 28
Power on/off the
headset ........................................28
Make a call.................................28
Answer a call ............................ 28
End a call .................................... 28
Headset ringer ......................... 29
Temporary ringer
silencing ...................................... 29
Call waiting ................................29
Options while on calls ............. 30
Volume control ........................30
Mute .............................................. 30
Multiple headsets use .......... 31
Appendix
Troubleshooting ..........................32
Maintenance..................................38
Important safety
information ................................39
Safety information..................39
Especially about cordless
headsets .....................................40
Precautions for users
of implanted cardiac
pacemakers ...............................41
Pacemaker patients ...............41
FCC Part 68 and ACTA............. 42
FCC Part 15 ................................... 44
Limited warranty .........................45
Index
Technical specifications ..........48
DECT 6.0 digital
technology ................................. 48
Operating range ...................... 48
Extended range and
clarity ...........................................48
Index
Index .................................................49
Getting started
Quick reference guide - headset
(On/off button and light)
Press to make, answer or end a call
(page 28).
Headset lights
light status
Red On when the headset is charging in the
Blue On when a fully charged and registered headset is
Red and blue Flashes slowly when the headset is not registered.
Off The battery is dead.
•
headset charger.
Flashes every 10 seconds to indicate the battery is
•
low when the headset is not in the headset charger.
Flashes three times to indicate the headset is
•
powering off.
•
in the headset charger.
Flashes three times to indicate the headset is
•
powering on.
Flashes twice every three seconds when the headset
•
is in use.
Flashes four times every four seconds when there is
•
an incoming call.
Flashes every 10 seconds when a fully charged
•
and registered headset in idle mode is out of the
headset charger.
•
Flashes quickly when the headset is trying to
•
register to a headset base or telephone base.
•
No battery is installed.
•
The headset is powered off.
•
1
Getting started
Quick reference guide - headset
Earpiece
VOL+/VOL-
Slide the volume switch
to the right or left to
adjust the headset
ringer volume while
in idle mode, or the
listening volume while
on a call (page 30).
Battery with cover
attached
Remove to replace the
battery (page 6).
Microphone
The microphone
incorporates noise
canceling technology
for clearer calls.
FLASH
Press to answer an
incoming call when you
receive a call waiting alert
during a call (page 29)
MUTE
Press to mute the
microphone during a call
(page 30).
Press to mute the ringer
in the earpiece when
there is an incoming call
(page 29).
2
Getting started
Quick reference guide - headset
Headset alert tones
One short beep every
30 seconds
Two beeps Error alert tone.
Two low beeps Call waiting alert tone.•
Two rapid beeps
every 20 seconds
Three rising beeps A conference call has started.•
Three rapid beeps
every 20 seconds
Three rapid beeps The headset is powering on or off.•
The microphone is muted. •
•
The ringer volume has reached its lowest
•
setting.
The listening volume has reached its highest
•
or lowest setting.
The speaking volume has reached its highest
•
or lowest setting.
Any key is pressed while the headset is out
•
of range.
Low battery warning.•
The headset is out of range.
•
The headset is not yet registered.
•
3
Getting started
Quick reference guide - headset charger
Magnetic charging mount
Place the headset here for
charging.
Power cord slot
Route the power
cord through the
slot.
Power jack
4
Getting started
Installation
You must install and
charge the battery before
using the headset.
For customer service or product information, visit our website at
STOP!
See pages 6-7
for easy instructions.
www.telephones.att.com/smb or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Avoid placing the telephone base too close to:
• Communication devices such as television sets, VCRs or other
cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors,
microwave ovens, refrigerators or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of a washing
machine or work bench.
5
Getting started
Battery installation
The battery is permanently attached to the battery compartment
cover. Do not try to separate them from each other. After installing
the battery, charge it for at least 15 minutes. You may be able to
make and receive short calls. For optimal performance, charge the
headset battery for at least three hours before use. When fully
charged, the headset battery provides approximately 12 hours of
talk time or 5 days of standby time. When the headset is not inWhen the headset is not in
use, recharge it by returning it to the headset charger.
1. Insert the battery into the
battery compartment.
2. Press down on the battery until it
clicks into place.
NOTES:
Remove any headset attachment, except the earbud, before battery
•
replacement.
To order a replacement battery (model BT191665), visit our website at
•
www.telephones.att.com/smb or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
6
Getting started
Headset charger installation and battery charging
After installing the battery, charge the headset by placing it in
the magnetic charging mount as shown below. The light turns
on when the headset is charging.
Plug the small end of the headset charger power adapter
1.
into the power jack at the bottom of the headset charger.
Route the power cord through the power cord slot. Plug the
large end of the power adapter into an electrical outlet not
controlled by a wall switch.
The magnet holds the top
Insert the headset into the
2.
magnetic charging mount.
Magnetic
charging mount
3.
of the headset in place.
The light turns on.
IMPORTANT INFORMATION
Use only the supplied rechargeable battery pack or replacement
battery pack (model BT191665). To order, visit our website at
www.telephones.att.com/smb or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
7
Getting started
Adding and registering headsets
You must register your new TL7800 headset to one of the
following devices before use:
AT&T TL7810/TL7812 cordless headset (see page 9). You can
•
register a maximum of two headsets to each headset base.
Synapse SB67030/SB67031 deskset (see page 10).
•
SynJ SB67138/SB67158 base (see pages 11-12).
•
A compatible AT&T DECT 6.0 cordless telephone (see
•
pages 13-14). Visit www.smbtelephones.att.com/
compatibility-finder for a list of compatible telephones.
Refer to the user’s manual of your telephone for the maximum
number of handsets and headsets that you can register to the
telephone. If you have the maximum number of handsets/
headsets registered, you need to follow the deregistration
instructions (see pages 15-18) to deregister all registered devices
before you can register this new headset.
You can only register the headset to one device at a time. You
must deregister the headset before registering it to another
headset base or telephone.
8
Getting started
Adding and registering headsets
Register a headset to the TL7810/TL7812 headset base
Make sure the battery is properly installed in
1.
the headset (see page 6). The light flashes
slowly in red and blue to indicate the headset
is not registered.
Place the headset in the headset charger and
2.
allow it to charge for at least one hour before
beginning registration.
Remove the headset from the headset charger.
3.
Press and hold the PAIR button on the
4.
headset base that is registering this headset
(about four seconds). When the MUTE light on
that headset base turns on, release the button.
Return the headset to the headset charger
5.
for registration. The light flashes quickly
in red and blue.
It takes about 60 seconds to complete the
registration process. TheThe light turns red
when the headset is registered but not fully
charged, or turns blue when it is registered
and fully charged.
If the registration fails, you hear the voice prompt "Not
registered" when you press the button on the headset, and the
light on the headset flashes slowly in red and blue.
To reset the headset, remove it from the headset charger and try
the registration process again.
NOTE: You cannot register a headset if another system headset is in use.
9
Getting started
Adding and registering headsets
Register a headset to
Press MENU on the deskset.
1.
Scroll to User Settings, then press SELECT.
2.
Scroll to Cordless Settings, then press SELECT.
3.
Scroll to Headset, then press SELECT.
4.
Make sure the screen shows Cordless Headset is currently
Not Registered before registration.
If the screen shows Cordless Headset is currently Registered,
there is already a registered cordless headset. Refer to the
deregistration instructions on page 16 to deregister the old
headset before registering a new one.
On the deskset, press Register. The screen displays
5.
Registration in Progress... while the deskset is searching for
the headset.
Lift the headset from the headset charger, then replace it
6.
to the charger. The headset light flashes red and blue to
indicate it is registering to the deskset.
When registration is complete, the screen displays Cordless
7.
Headset is currently Registered.
It takes about 60 seconds to complete the registration process.
The light turns red when the headset is registered but not fully
charged, or turns blue when it is registered and fully charged.
To verify the registration, press the button on the headset and
check for a dial tone. If the registration fails, you hear the voice
prompt, "Not registered" and the light on the headset flashes
slowly in red and blue.
If the registration was not successful, remove it from the headset
charger and try the registration process again.
the Synapse SB67030/SB67031 deskset
10
Getting started
Adding and registering headsets
Register a headset to
Place the headset in the headset charger
1.
the SynJ SB67138/SB67158 base
and allow it to charge for at least five
minutes before beginning registration. Make
sure the headset is out of the headset
charger before you begin registration.
On the telephone base, press MENU.
2.
Scroll down to Registration and then
3.
press ENTER.
Press ENTER again to select Register HS.
4.
The telephone base shows Registering
new device...
Place the headset into the charger. It
5.
takes up to 60 seconds to complete the
registration. The telephone base shows
Cordless headset registered and beeps
when the registration is successful.
It takes about 60 seconds to complete the
registration process. The light turns red
when the headset is registered but not fully
charged, or turns blue when it is registered
and fully charged.
To verify the registration, press the button
on the headset and check for a dial tone. If
you hear a dial tone and the extension 0 icon
appears on the telephone base, the registration
was successful. If the registration fails, you hear
the voice prompt, "Not registered" and
the light on the headset flashes slowly in red
and blue.
COVM
Speed dial setup
Customer support
Registration
>
>
Register HS
Deregistration
Registering
new device...
Cordless headset
registered
Line1 00:00:05
0
11
Getting started
Adding and registering headsets
Register a headset to
If the registration was not successful, remove it from the headset
charger and try the registration process again.
If you have a dial tone but an extension number other than 0
displays on the telephone base, the headset is registered as a
handset and will not function properly. If this is the case, you
must deregister and start over. See the deregistration procedures
on page 17.
the SynJ SB67138/SB67158 base (cont.)
12
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