AT&T TL7710 User Manual
User’s manual
TL7710
DECT 6.0 cordless headset
Congratulations
on your purchase of this AT&T product. Before using this AT&T
product, please read the Important safety information section
on pages 50-53 of this manual. Please thoroughly read this
user’s manual for all the feature operations and troubleshooting
information necessary to install and operate your new AT&T
product. You can also visit our website at
www.telephones.att.com
or call
1 (800) 222-3111.
In Canada, dial
1 (866) 288-4268.
Model number: TL7710 (Headset and headset base)
Type: DECT 6.0 cordless headset
Serial number:
Purchase date:
Place of purchase:
Both the model and serial numbers of your AT&T product can be
found on the bottom of the headset base.
Save your sales receipt and original packaging in case it is
necessary to return your telephone for warranty service.
© 2010 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Headset baseCordless headset
with medium-sized
earbud attached
Telephone
line cord
User's manual Quick start guide
Headset base
power adapter
Over-the-ear hook
Behind-the-neck
band
Over-the-head band
Parts checklist
Check to make sure the headset package includes the following
items. Save your sales receipt and original packaging in the
event warranty service is necessary.
Line splitterBattery pack
(battery
with battery
compartment
cover attached)
User’s manual
TL7710
DECT 6.0 cordless headset
Quick start guide
TL7710
DECT 6.0 cordless headset
USB cable2 earbuds
Corded phone
interface cable
Optional accessories
In this manual, there are references to TL7100 and TL7700.
The TL7100 is a lifter and TL7700 is an expansion headset with
charger, purchased separately. For more information about these
products, see the user’s manuals. You may also download the
manuals at www.telephones.att.com.
TL7100 TL7700
User’s manual
TL7710
DECT 6.0 cordless headset
Table of contents
Getting started
Quick reference guide -
headset......................................... 1
Quick reference guide -
headset base............................. 2
Installation...................................... 4
Headset base installation........ 5
For calls using the phone
line.................................................. 5
For calls using your
computer..................................... 7
Connect your headset to
your computer.......................... 7
Headset base settings .............. 8
Corded handset connection
switch............................................ 8
Battery installation..................... 9
Battery charging.........................10
Add and register headsets .... 11
For Synapse users..................12
For SynJ users.......................... 12
To register a headset to the
headset base............................13
To register a headset to
an AT&T DECT cordless
telephone base .......................14
Replace a headset ....................15
To deregister all headsets
from the headset base........15
To deregister the headset(s)
from an AT&T DECT cordless
telephone base .......................16
Headset attachments...............17
Earbud..........................................17
Over-the-ear hook.................18
Over-the-head band .............21
Behind-the-neck band ......... 23
Operation
Headset operation ..................... 25
Power on/off the
headset........................................ 25
Phone mode and PC
mode ............................................25
Make a call.................................26
Answer a call............................ 27
End a call.................................... 27
Headset ringer ......................... 28
Temporary ringer
silencing...................................... 28
Options while on calls.............29
Volume control........................29
Call waiting................................ 29
Mute .............................................. 30
Switch a call between the
handset and headset ..........30
Multiple headsets/handsets
use.................................................31
Intercom..........................................32
Answer an intercom call..... 32
Answer an incoming call
during an intercom call....... 32
End an intercom call.............32
PC mode.........................................33
Turn on PC mode ................... 33
Configure your audio
settings........................................ 33
Make or answer a call in
PC mode.....................................33
Switch between PC mode
and PHONE mode..................34
Conference PHONE and PC
calls...............................................35
Appendix
Alert tones and lights .............. 36
Headset alert tones............... 36
Headset lights .......................... 37
Headset base lights............... 38
Troubleshooting..........................39
Important safety
information................................50
Safety information..................50
Especially about cordless
headsets .....................................51
Precautions for users
of implanted cardiac
pacemakers...............................53
Pacemaker patients...............53
Maintenance..................................54
FCC Part 68 and ACTA.............55
FCC Part 15................................... 58
Limited warranty......................... 60
Technical specifications..........64
DECT 6.0 digital
technology................................. 64
Operating range...................... 64
Extended range and
clarity ...........................................64
Index
Index.................................................65
Quick reference guide - headset
VOL+/VOL-
Push the volume switch on the top
of the headset to the right or left
to adjust the headset ringer volume
while in idle mode (page 28) or the
listening volume while on a call
(page 29).
(On/off button and light)
Press to make, answer and end a call (pages 26-27).
On when the headset is charging in the headset base.
Flashes once every 10 seconds in red light when the headset is
in low battery mode.
Flashes twice every three seconds in blue light when the
headset is in use.
Flashes four times every three seconds in blue light when there
is an incoming call.
Flashes quickly and alternately in red and blue when the
headset is being registered.
Flashes slowly and alternately in red and blue when the
headset is being deregistered.
Earpiece
Battery pack
Open to replace the battery pack.
Microphone
MUTE/FLASH
Press to mute the microphone
during a call (page 30).
Press and hold for two seconds to
answer an incoming call when you
receive a call waiting alert during a
call (page 29).
Press to mute the ringer in the
earpiece when there is an incoming
call (page 30).
Getting started
1
Quick reference guide - headset base
Corded handset audio adjust switch
This switch is only used with the corded
telephone handset connected to the
corded phone interface cable (page 6).
Charging cradle
Place the headset here for charging.
MUTE (light)
On when the mute function is on.
PAIR
Use to initiate headset registration
or deregistration.
PHONE (mode button and light)
On when the home or office phone
line is chosen for calls.
Flashes twice every three seconds
when the headset is in use.
Flashes four times every three seconds
when there is an incoming call.
PC (mode button and light)
On when the PC is chosen for calls.
Flashes twice every three seconds
when the headset is in use.
Getting started
2
MICROPHONE/ VOLUME
Press the volume keys on the side
of the headset base to adjust the
speaking volume when on a call
(page 29).
Quick reference guide - headset base
CORDED HANDSET CONNECTED/
YES/NO
Choose the setting based on whether
you are using a corded handset
(page 8).
TEL WALL JACK (red dot)
POWER jack
(green dot)
CORDED PHONE CONNECTION
This jack (orange dot) is only used
with corded phone interface cable
connecting to the corded telephone.
Getting started
3
LIFTER
This jack is only used with an AT&T
handset lifter (model TL7100 or
TL7711, purchased separately).
(USB port)
Open the port cover to plug in the USB
cable when in PC mode (page 33).
Installation
See pages 9-10
for easy instructions.
You must install and
charge the battery before
using the headset.
STOP!
If you subscribe to high-speed Internet service (DSL - digital
subscriber line) through your telephone line, you must install a
DSL filter between the telephone line cord and telephone wall
jack (see pages 5-6). The filter prevents noise and caller ID
problems caused by DSL interference. Please contact your DSL
service provider for more information about DSL filters.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
Avoid placing the headset base too close to:
• Communication devices such as television sets, VCRs or other
cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors,
microwave ovens, refrigerators or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing
machine or work bench.
Getting started
4
Getting started
5
Headset base installation
For calls using the phone line
You can use your DECT cordless headset for calls through your
telephone line with or without a telephone. You can also plug
the headset directly into a telephone jack without the splitter. If
you plug the headset into a telephone line without a telephone
connected to the line, you will not be able to make calls.
Connect your headset to a telephone wall jack:
Use the included line splitter to connect the headset and your
telephone to the same telephone jack.
NOTE: The headset base and headset do not have an external ringer. When
you receive calls, the headset earpiece plays an alert tone. If you have
telephones connected to the same telephone line as the headset base, you
can rely on the ringers of those telephones to alert you to incoming calls.
Plug the small end
of the headset
base power
adapter into the
POWER jack
(green dot) at
the back of the
headset base.
•
Plug one end of the telephone
line cord into the TEL WALL
JACK (red dot) at the back of
the telephone base.
•
DSL filter (not included)
is required if you have
DSL high-speed Internet
service.
Telephone
line cord
Plug the other end
of the telephone line
cord into the line
splitter.
•
Plug the headset
base power
adapter into an
electrical outlet
not controlled by
a wall switch.
•
Line
splitter
Corded or
cordless phone
Plug the line splitter
into the telephone
wall jack (or DSL
filter if you subscribe
to DSL Internet
service).
•
Connect another
telephone line cord
between the telephone
and the line splitter.
•
6
Getting started
Headset base installation
Connect your headset to a corded telephone and its corded
headset:
Use the included corded phone interface cable to connect the
headset to your corded telephone. Then plug the curly handset
corded into the small box of the cable. You must slide the
CORDED HANDSET CONNECTED switch on the headset base to
select YES (page 8) for using the headset.
NOTE: The headset base and headset do not have an external ringer. When you
receive calls, the headset earpiece plays an alert tone. If you have telephones
connected to the same telephone line as the headset base, you can rely on the
ringers of those telephones to alert you to incoming calls.
Plug the small end
of the headset
base power
adapter into the
POWER jack
(green dot) at
the back of the
headset base.
•
Plug one end of the
corded phone interface
cable into the CORDED
PHONE CONNECTION
(orange dot) at the back
of the telephone base.
•
DSL filter (not
included) is
required if you have
DSL high-speed
Internet service.
Plug one end
of the curly
handset cord
into the jack
of the corded
phone interface
cable.
•
Plug the
headset
base power
adapter into
an electrical
outlet not
controlled by a
wall switch.
•
Corded phone
Plug other end of
the corded phone
interface cable
into the HANDSET
jack of your corded
phone.
•
Corded phone
interface cable
Headset base installation
For calls using your computer
You can use your DECT cordless headset for VoIP (Voice over IP)
calls through your computer. You can use any software program
that supports VoIP (such as Skype or Google Talk) to make and
answer calls.
Connect your headset to your computer
Connect the headset base to your computer using the USB cable
as shown below. Wait for your operating system to indicate that
it has recognized the headset (a sound or a pop-up window).
Getting started
Plug the large end of the
USB cable into the USB port
of your computer.
•Plug the small end of the USB
cable into at the right side
of the headset base.
•
7
Corded handset connection switch
If you are not using a corded telephone,
set the switch to NO.
-OR-
If you are using a corded telephone, you
must set the switch to YES.
To change the setting:
When the headset is not in use, slide the
CORDED HANDSET CONNECTED switch on
the headset base to YES or NO.
•
•
Getting started
Headset base settings
8
Battery installation
The battery is permanently attached to the battery compartment
cover (known as the battery pack). Do not try to separate them
from each other. After installing the battery pack, charge it for
at least 15 minutes. You may be able to make and receive short
calls. For optimal performance, charge the headset battery for
at least three hours before use. When fully charged, the headset
battery provides approximately 12 hours of talk time or five days
of standby time. When the headset is not in use, recharge by
returning it to the headset base.
NOTES:
Remove the any headset attachment (earbud excluded) before battery
replacement.
To order a replacement battery pack (model BT191665), visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada,
dial
1 (866) 288-4268.
•
•
1. Insert the battery pack into the
battery compartment.
2. Press down on the battery pack
until it clicks into place.
Getting started
9
Battery charging
After installing the battery, charge the headset by placing it in
the charging cradle as shown below. The headset light turns on
when the headset is charging.
IMPORTANT INFORMATION
Use only the supplied rechargeable battery or replacement
battery (model BT191665). To order, visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
1. Insert the headset into the
charging cradle.
2. The magnet in the
charging cradle holds
the top of the headset in
place. The
light turns on.
Getting started
10
Magnetic
charging mount
Add and register headsets
The TL7710 accommodates up to two cordless headsets. The
headset provided with your TL7710 is already registered. You
can add a new headset (TL7700, purchased separately) to the
headset base at any time. You must register a new headset
with the headset base before use (see page 13).
-OR-
You can register a maximum of two TL7710 headsets to an
AT&T DECT 6.0 telephone. The telephone base recognizes and
counts a headset the same as a handset. When you register
the TL7710 to an AT&T DECT 6.0 telephone, the headset base
acts only as a charger for the headset. You can place the
headset base anywhere you have an available power outlet. Do
not plug in the telephone line cord; you only need to plug the
headset base into a power outlet (see page 13).
Refer to your telephone user’s manual for the maximum
number of handsets that you can register to the telephone
base. If you have the maximum number of handsets registered,
you need to follow the deregistration information in your
telephone user’s manual. Visit www.telephones.att.com
for a list of compatible cordless telephones.
You can only register the headset to one product at a time. You
must deregister the headset before registering it to a headset
base or a telephone (see pages 15-16).
•
•
Getting started
11
Getting started
Add and register headsets
For SynapseTM users
Refer to the “Synapse Installation Guide” for installation,
registration, and deregistration, and the “Synapse User’s Guide”
for how to use the headset with the Synapse system. These
manuals are available for free viewing and download at
http://www.telephones.att.com/SynapseGuides.
For SynJTM users
Refer to the user’s manual that came with your SynJ telephone
for instructions on cordless headset registration, deregistration,
and use.
12
Add and register headsets
To register a headset to the headset base
Make sure the battery is properly installed in
the headset (see page 9). The light flashes
slowly and alternately in red and blue to
indicate the headset is not registered.
Place the headset in the headset base and
allow it to charge for at least one hour before
beginning registration.
Remove the headset from the headset base.
Press and hold the PAIR button until the
MUTE light on the headset base turns on
(about four seconds) and then release the
button.
Return the headset to the headset base
for registration.
It takes about 60 seconds to complete the
registration. The light turns blue when it
is registered.
To verify the registration, press the button
on the headset and check for a dial tone. If
the registration fails, you hear the voice prompt
"Not registered" and the light on the headset
flashes slowly and alternately in red and blue.
To reset the headset, remove the headset from the
headset base and try the registration
process again.
NOTE: You cannot register a headset if any other system headset is in use.
1.
2.
3.
4.
Getting started
13
Getting started
To register a headset to an AT&T DECT cordless telephone base
You must deregister the headset from its
headset base (see page 15).
Make sure the battery is properly installed in
the headset (see page 9). The light on the
headset flashes slowly and alternately
in blue and red to indicate the headset is
not registered.
Place the headset in the headset base and
allow it to charge for at least one hour
before beginning registration.
Remove the headset from the headset base
and then place it back to its base.
On the telephone base of the cordless phone,
press and hold /HANDSET LOCATOR until
the red IN USE light comes on (about four
seconds) and then release the button.
The headset is registered to the telephone
base automatically.
It takes about 60 seconds to complete the
registration. The light turns blue when it is
registered.
To verify the registration, press the button
on the headset and check for a dial tone. If the registration fails,
you hear the voice prompt "Not registered" and the light on
the headset flashes slowly and alternately in red and blue.
To reset the headset, remove the headset from the headset base
and try the registration process again.
1.
2.
3.
4.
5.
6.
Add and register headsets
14
Replace a headset
You may need to deregister your headsets if:
You wish to register your headset to an AT&T DECT telephone or
a different headset base.
-OR-
You have two registered headsets and need to replace one of them.
You must first deregister both headsets, and then register each
headset you wish to use again, one at a time.
Please read carefully through all the instructions on this page
before beginning the deregistration process.
To deregister all headsets from the headset base
Press and hold the PAIR button on the headset base until the
MUTE light on the headset base turns on and starts to flash (at
least 10 seconds), then release the PAIR button.
Immediately press and release the PAIR button again. You
must press the PAIR button while the MUTE light is still
flashing. (The light flashes for about seven seconds. If the light
stops flashing, start again with step one above.)
It takes about 10 seconds to complete the deregistration.
The
light flashes slowly and alternately red and blue when
it is not registered.
3. To register the headset(s) to the headset base again, follow the
registration instructions on page 13.
NOTES:
If the deregistration process fails, you may need to reset the system and try
again. Remove the headset from the headset base and press
. Place the
headset back into the headset base. You may also reset by unplugging the
power from the headset base, then wait a few seconds, and then plug it
back in.
You cannot deregister the headset(s) if another system headset is in use.
Even if the battery is depleted, you can still deregister the headset by following
the steps above.
1.
2.
•
•
•
Getting started
15
Replace a headset
To deregister the headset(s) from an AT&T DECT cordless
telephone base
Press and hold /HANDSET LOCATOR on the telephone base
for about 10 seconds until the IN USE light starts to flash, then
release the button.
Immediately press /HANDSET LOCATOR again. You must
press /HANDSET LOCATOR while the IN USE light is still
flashing. (The light flashes for about five seconds. If the light
stops flashing, the deregistration fails. You can pick up the
headset and place it back into the headset base, then start
again with step one above.)
It takes about 10 seconds to complete the deregistration.
The light flashes slowly and alternately blue and red when it
is not registered.
3. To register the headset(s) to the telephone base again, follow
the registration instructions on page 14.
NOTES:
If the deregistration process fails, you may need to reset the system and try
again. Remove the headset from the headset base and press
. Place the
headset back into the headset base. You may also reset by unplugging the
power from the headset base, then wait a few seconds, and then plug it
back in.
You cannot deregister the headset(s) if any system handset/headset is in use.
Even if the battery is depleted, you can still deregister the headset by
following the steps above.
1.
2.
•
•
•
Getting started
16
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