AT&T TL72408 User Manual

User’s manual

TL72108/TL72208/

TL72308/TL72408

5.8 GHz cordless

telephone/answering system

with caller ID/call waiting

Congratulations

on your purchase

of this AT&T product.

Before using this AT&T product, please

read the Important safety information

on pages 65-67 of this manual.

Please thoroughly read this user’s

manual for all the feature operations

and troubleshooting information necessary

to install and operate your new

AT&T product. You can also visit our

website at www.telephones.att.com or call

1 (800) 222-3111.

In Canada, dial 1 (866) 288-4268.

Model #: TL72108 (single handset)/TL72208 (two handsets)/

TL72308 (three handsets)/TL72408 (four handsets)

Type: 5.8 GHz cordless telephone/answering system

Serial #:

Purchase date:

Place of purchase:

Both the model and serial number of your AT&T product can be found on the bottom of the telephone base.

Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.

© 2008 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones. Printed in China.

Parts checklist

Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

Your telephone package includes the following items.

User’s manual

TL72108/TL72208/

TL72308/TL72408

5.8 GHz cordless

telephone/answering system

with caller ID/call waiting

Quick start guide

TL72108/TL72208/

TL72308/TL72408

5.8 GHz cordless

telephone/answering system

with caller ID/call waiting

User's manual Quick start guide

Charger for cordless handset (One for TL72208) (Two for TL72308) (Three for TL72408)

Cordless handset (One for TL72108) (Two for TL72208) (Three for TL72308) (Four for TL72408)

Battery for cordless handset (One for TL72108) (Two for TL72208) (Three for TL72308) (Four for TL72408)

Telephone base with mounting bracket installed

Battery compartment cover (One for TL72108) (Two for TL72208) (Three for TL72308) (Four for TL72408)

telephone base

Power adapter for handset charger (One for TL72208) (Two for TL72308) (Three for TL72408)

Belt clip for cordless handset (One for TL72108) (Two for TL72208) (Three for TL72308) (Four for TL72408)

Telephone line cordPower adapter for

User’s manual

TL72108/TL72208/ TL72308/TL72408

5.8 GHz cordless telephone/answering system with caller ID/call waiting

Table of contents

Getting started

Quick reference guide

handset ..............................................2

telephone base ..............................3

Installation preparation ...................4

Telephone base & charger

installation .......................................5

Battery installation & charging ....6

Belt clip & optional headset ...............7

Installation options ...................................8

Telephone operation

Handset operation ...........................12

Options while on calls ................... 15

Chain dialing ...................................... 17

Intercom ............................................... 18

Call transfer using intercom ....... 19

Handset settings .............................. 20

Directory

Directory ............................................... 25

New directory entries .................... 26

Directory review ............................... 28

Directory search ............................... 29

To dial, delete or edit entries ........ 30

Caller ID operation

Caller ID operation .......................... 31

Caller ID history ................................ 34

Answering system operation

About the answering system ..... 36

Day & time announcement ......... 38

Answering system mode .............. 39

Outgoing announcements ........... 40

Answering system setup .............. 42

Message playback............................46

Recording & playing memos ...... 47

Message counter displays ........... 48

Remote access .................................. 49

Appendix

Screen icons, indicator

lights & tones ...................................51

Handset display screen

messages .............................................52

Adding and registering

handsets ...............................................54

Replacing a handset ....................... 55

Troubleshooting ................................ 56

Maintenance ....................................... 64

Important safety information ..... 65

FCC Part 68 and ACTA .................. 68

FCC Part 15.........................................70

Limited warranty .............................. 71

Technical specifications ................ 74

Index ....................................................... 75

Getting started

Quick reference guide - handset

CHARGE

On when the handset is charging in the telephone base or charger.

CID

Press to display caller ID information (page 34).

PHONE/FLASH

Press to make or answer a call. During a call, press to receive an incoming call if call waiting is activated (page 15).

REDIAL/PAUSE

Press to view redial memory (page 13). While entering numbers, press and hold to insert a dialing pause (page 26).

MUTE/REMOVE

During a call, press to mute microphone (page 16). While reviewing the caller ID history, press to delete an individual entry, or press and hold to clear the caller ID history (page 34). While predialing, press to delete digits (page 12).

SPEAKER

Press to turn on the handset speakerphone. Press again to resume normal handset use (page 12).

Press or to scroll up or down while in menus. While entering names or numbers, press or to move the cursor to the left or right.

MENU/SELECT

Press to enter the menu. While in the menu, press to select an item or save an entry or setting.

DIR

Press to display directory entries (page 28).

VOLUME

Press the volume key on the side of the handset to adjust listening volume. Each press of the button increases or decreases the volume.

OFF/CLEAR

During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display.

INT

Press to begin an intercom conversation or to transfer a call (pages 18-19).

Feature menu

The > symbol shows a highlighted menu item.

<DIRECTORY

CALL LOG

Feature menu

DIRECTORY (page 25) CALL LOG (page 31) RINGER VOLUME (page 20) RINGER TONE (page 21) KEY TONE (page 21) LANGUAGE (page 22) CLR VOICE MAIL (page 23)

Using menus

Press or to scroll

through menu items. Press MENU/SELECT to select

or modify a highlighted item.

Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display.

Getting started

Quick reference guide - telephone base

IN USE

On when handset

• is in use, when the answering system is answering an incoming call or when you are registering a handset.

Flashes when another

• telephone is in use on the same line or when you are deregistering handset(s) from the telephone base.

Flashes quickly when

• there is an incoming call.

MESSAGE COUNTER

Number of messages (or during playback, message number currently playing).

/REPEAT

Press to repeat message. Press twice to play previous message (page 46).

ANSWER ON

Press to turn answering system on or off (page 39).

CLOCK

Press to review or set clock (page 38).

SETUP

Press to hear and change setup options (pages 42-45).

ANNC.

Press to review or record outgoing announcement. Press again to end announcement playback or recording (pages 40-41).

Answering System Functions

VOICEMAIL

Flashes when you have new voicemail. Voicemail is a service offered by your local telephone company, and is different from answering system messages (page 23).

HANDSET LOCATOR

Press so that handsets will beep to locate misplaced handsets (page 14).

PLAY/STOP

Press to start or stop message playback (page 46).

X/DELETE

Press to delete the message currently playing. When no messages are playing, press twice to delete all old messages (page 46).

/SKIP

Press to skip message (page 46).

VOLUME

Press to adjust playback volume (page 46).

RECORD

Press to record a memo (page 47) or, after pressing ANNC., to record an outgoing announcement (pages 40-41).

Getting started

Installation preparation

You must install and charge the battery before using the telephone.

If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack (see page 5). The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use.

For customer service or product information, visit our website at

STOP!

See page 6

for easy instructions.

www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

Avoid placing the telephone base too close to:

• Communication devices such as: television sets, VCRs, or other cordless telephones.

• Excessive heat sources.

• Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.

• Excessive dust sources such as a workshop or garage.

• Excessive moisture.

• Extremely low temperature.

• Mechanical vibration or shock such as on top of the washing machine or work bench.

Getting started

WALL

DESK

Telephone base & charger installation

If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

Install the telephone base as shown below.

Telephone base installation

1. Plug the small

end of the larger power adapter into the power jack at the bottom of the telephone base.

DSL filter (not included) Required if you have DSL high-speed Internet service.

Telephone wall jack

5. Plug the other end

of the telephone line cord into a telephone jack.

Charger installation

1. Plug the small end

of the smaller power adapter into the jack on the underside of the charger, then route the cord through the slot as shown.

2. Plug one end of the

telephone line cord into the telephone jack at the bottom of the telephone base.

3. Route cords

through slots.

Telephone line cord

Power adapter

4. Plug the large end

of the larger power adapter into a power outlet not controlled by a wall switch.

2. Plug the large end

of the smaller power adapter into a power outlet not controlled by a wall switch.

IMPORTANT INFORMATION

Use only the power adapter supplied with this product. To order a replacement power adapter,

visit our website at www.telephones.att.com, or call

1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

2. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-thetable or cabinet outlet.

Getting started

THIS SIDE UP

WARNING:DO NOT BURN OR

PUNCTURE BATTERIES

MADE IN CHINA

Battery Pack

BT5633/BT6823

3.6V 550mAh Ni-MH

THIS SIDE UP

WARNING:DO NOT BURN OR

PUNCTURE BATTERIES

MADE IN CHINA

Battery Pack

BT5633/BT6823

3.6V 550mAh Ni-MH

THIS SIDE UP

WARNING:DO NOT BURN OR

PUNCTURE BATTERIES

MADE IN CHINA

Battery Pack

BT5633/BT6823

3.6V 550mAh Ni-MH

THIS SIDE UP

WARNING:DO NOT BURN OR

PUNCTURE BATTERIES

MADE IN CHINA

Battery Pack

BT5633/BT6823

3.6V 550mAh Ni-MH

Battery installation & charging

Install the battery as shown below. After installing the battery, you can make and receive short calls, but replace the handset in the telephone base or additional charger when not in use. For optimal performance, charge the handset battery for at least 16 hours before use. When fully charged, the handset battery provides approximately five hours of talk time or three days of standby time.

If the battery is depleted, it may take approximately four minutes to charge the handset before it can resume screen display. The screen will continue to display LOW BATTERY until the battery has charged for approximately one hour.

Step 1

Plug the battery securely into the plug inside the handset battery compartment, matching the color-

Step 2

Insert the supplied battery with the label THIS SIDE UP facing up as indicated.

Step 3

Align the cover flat against the battery compartment cover, then slide it upwards until it clicks into place.

coded label.

Step 4

Charge the handset by placing the handset face up in the telephone base or in the additional charger. The

CHARGE light will be on when charging.

IMPORTANT INFORMATION

Use only the battery supplied with this product. To order a replacement or spare battery (AT&T model 27910, part number 89-0099-00-00) or equivalent, visit our website at

www.telephones.att.com, or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

Getting started

Belt clip & optional headset

To attach the belt clip:

Snap the belt clip into the retaining tabs on both sides of the handset as shown in the figure.

To remove the belt clip:

Gently lift either of the belt clip retaining tabs, shown in the figure, outwards to remove the belt clip from the handset.

For handsfree headset conversations, use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To purchase a headset, visit our website at

www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

Lift the rubber flap here.

Plug a 2.5 mm headset into the jack on the side of the handset.

Side of handset.

WALL

DESK DESK

Getting started

Installation options

NOTE: The mounting bracket must be used for both tabletop and wall mounting positions.

The telephone base comes with the mounting bracket already installed for desktop use. If wall mounting is desired, a telephone outlet wall mounting plate with mounting studs is required. This mounting plate with studs is available for purchase from many handware or consumer electronics retailers and may require professional installation.

Desktop to wall mount installation

To install the telephone base in the wall mount position, make sure that you unplug all cords connected to the telephone base before you begin.

1. Push the top of the bracket towards the back of the telephone base.

With the top of the bracket

pushed up against the telephone base, the WALL labels will match.

Push down firmly on the

bracket until it clicks into place.

Side view

Desk mode

Wall mode

Getting started

DESK

DES

DESK

DES

DESK

Installation options

Desktop to wall mount installation (continued)

2. Plug the telephone line cord and power adapter into the telephone base. Bundle the telephone line cord and power adapter cord, and secure them with a twist tie before placing them in the bracket channels.

DSL filter (not included), required if you have DSL high-speed Internet service.

3. Place the bundled telephone line cord and power adapter cord into the cavity under the telephone base as shown below.

4. Plug the power adapter and telephone line cord into the wall outlets, then align the mounting studs on the telephone outlet plate with the mounting holes on the bracket.

DESK DESK

Getting started

Installation options

Wall mount to desktop installation

To change the telephone base from the wall mount position to desktop position.

1. Make sure that you unplug the power adapter and telephone line cord from the wall outlets before you begin.

2. Untie the bundled telephone cord and power adapter cord, and remove them from the telephone base.

3. Push the bottom of the bracket down towards the back of the telephone base.

With the bottom of the bracket pushed down against the telephone base,

the DESK labels will match.

Push down on the bracket until it clicks into place.

Side view

Wall mode

Desk mode

Getting started

WALL

DESK

Installation options

Wall mount to desktop installation (continued)

4. Plug the telephone line cord into the telephone base and telephone wall jack, then plug the power adapter plug into the telephone base and an electrical wall outlet not controlled by a wall switch (see page 5) and place the cords in the bracket channels.

DSL filter (not included) Required if you have DSL high-speed Internet service.

Telephone wall jack

Telephone line cord

Power adapter

Telephone operation

PHONE 0:00:30

NOTE:

Pressing

PHONE/FLASH to

access services from your local telephone service provider will not affect the elapsed time.

SPEAKER 0:00:30

Elapsed time

Handset operation

Making a call

To make a call:

• Press PHONE/FLASH or SPEAKER, then enter

the telephone number.

To end a call:

• Press OFF/CLEAR or return the handset to the

telephone base or charger.

The screen displays the elapsed time as you talk (in hours, minutes and seconds).

On-hook dialing (predialing)

• Enter the telephone number. Press

MUTE/REMOVE or OFF/CLEAR to make

corrections as you enter the phone number.

• Press PHONE/FLASH or SPEAKER to dial.

Handset speakerphone

During a call you can press SPEAKER to alternate between hands-free speakerphone and normal handset use. Press OFF/CLEAR to hang up.

NOTE: If a headset is plugged into the handset, you will

not be able to use the handset speakerphone.

Answering a call

To answer a call:

• Press PHONE/FLASH or SPEAKER. –OR–

• Press any dial pad key (0-9, * or #).

To end a call:

• Press OFF/CLEAR or return the handset to the

telephone base or charger.

Telephone operation

REDIAL

555-1234

Handset operation

Auto off

A call will be ended automatically when you put the handset in the telephone base or charger.

Last number redial

To view the five most recently dialed numbers:

• Press REDIAL/PAUSE to display the most

recently called number (up to 30 digits).

• Press , or REDIAL/PAUSE repeatedly to

view up to five recently called numbers.

The handset will beep twice at the beginning and end of the list.

Press OFF/CLEAR to exit.

To redial a number:

• Press PHONE/FLASH or SPEAKER to dial

the displayed number.

–OR–

• Press PHONE/FLASH or SPEAKER then REDIAL/PAUSE to call the most recently called

number (up to 30 digits).

Press MUTE/REMOVE to delete the displayed number from the redial memory.

Telephone operation

**PAGING**

Handset operation

Handset locator

The handset locator feature is useful if you misplace a handset.

To start the paging tone:

• Press HANDSET LOCATOR at the telephone

base. This starts the paging tone at the handset(s) for 60 seconds to help you locate the handset(s).

NOTE: When paging, if you press OFF/CLEAR or MUTE/REMOVE on a handset, the ringer of the handset

will be silent but the handset locator feature will not be canceled.

To stop the paging tone:

• Press PHONE/FLASH, SPEAKER, or any dial

pad key (0-9, *, or #) on the handset(s).

–OR–

• Press HANDSET LOCATOR on the telephone

base.

NOTE: The handset ringer volume also determines the level of the paging tone. If the handset ringer volume level is set to off, that handset will be silent for all calls and paging (page 20).

Telephone operation

Options while on calls

Volume control

Press the VOLUME keys on the side of the handset to adjust listening volume. Each press of the button increases or decreases the volume.

Volume control

NOTES:

1. All volume settings (normal handset, speakerphone and headset) are independent.

2. When the volume level has reached the minimum or maximum setting, you will hear two beeps.

Call waiting

If you subscribe to call waiting service with your local telephone service provider, you will hear a beep if someone calls while you are already on a call. Press PHONE/FLASH to put your current call on hold and answer the new call. You can press PHONE/FLASH at any time to switch back and forth between the calls.

Multiple handset use (not for model TL72108)

If you would like to join an ongoing call, press

PHONE/FLASH or SPEAKER on another system

handset. Press OFF/CLEAR or place the handset in the

telephone base or charger to exit the call. The call will not be terminated until all handsets hang up.

NOTE: A maximum of two handsets can be used at once on an outside (not an intercom) call.

Telephone operation

NOTE: You cannot press OFF/CLEAR

to exit redial, directory or caller ID access without ending the call.

Options while on calls

Mute

The mute function allows you to silence the microphone. You can hear the caller, but the caller will not be able to hear you.

To mute the call:

• Press MUTE/REMOVE to silence the

microphone. When mute is on, the handset screen will show MUTED for a few seconds and the MUTE icon will be shown until mute is turned off.

To un-mute the call:

• Press MUTE/REMOVE again and resume

speaking. When mute is turned off, MICROPHONE ON will display temporarily on the handset screen.

Telephone operation

NOTES:

1. While reviewing the directory on a call, editing an

entry is not allowed. For more details about the directory, see page 25.

While reviewing the caller ID history on a call, storing the caller ID number in the directory is not allowed. For more details about the caller ID history, see page 31.

3. While on a call, only the most recently called number can be reviewed, and erasing the entry is not allowed. For more details about the redial memory, see page 13.

Chain dialing

This feature allows you to initiate a dialing sequence from numbers stored in the directory, caller ID history or redial list while you are on a call.

Chain dialing can be useful if you wish to access numbers other than phone numbers (such as bank account information or access codes) from the directory, caller ID history or redial list.

Directory

While on a call, you can press DIR to review the directory. To dial the displayed number, press

MENU/SELECT.

Caller ID history (call log)

While on a call, you can press CID to review the caller ID history. To dial the displayed number, press MENU/SELECT.

Last number redial

If you have already pressed PHONE/FLASH or

SPEAKER, press REDIAL/PAUSE to display and

dial the most recently dialed number. If you press REDIAL/PAUSE again within two seconds, the number will not be dialed.

Telephone operation

NOTES:

1. Before the intercom call is answered, you can cancel the intercom call by pressing OFF/CLEAR or INT on the calling handset.

2. If the called handset is not answered within 100 seconds or if it is in the directory or call log mode, or on a call, or out of range, the calling handset will show the message UNABLE TO CALL TRY AGAIN.

3. Pressing OFF/CLEAR or MUTE/REMOVE will temporarily silence the intercom ringer.

4. A maximum of two handsets can be used at once on the same intercom call. For model TL72408, four handsets can be used for two different intercom calls at once.

5. During an intercom call, there will be an alert tone signaling an incoming call. Press PHONE/FLASH or INT to answer the incoming call. The intercom call will be ended automatically.

Intercom

Use the intercom feature for conversation between handsets. (This feature is not available on model TL72108.)

Models TL72208/TL72308/TL72408

1. Press INT. The screen will show INTERCOM TO:

2. Enter a handset number. The screen will show

CALLING HANDSET X. The called handset will ring, and its screen will show HANDSET Y IS CALLING.

3. On the ringing handset, press PHONE/FLASH, INT, SPEAKER, or any dial pad key (0-9, * or #) to answer the intercom call.

To end the intercom call:

• Press OFF/CLEAR or INT on either handset.

-OR-

• Place either handset in the charger or telephone base.

To make an intercom call while on a call:

If you are on an external call and you wish to intercom another system handset without disconnecting the external call:

1. During a conversation with an outside call, press INT. The outside call is automatically placed on hold and TRANSFER TO: is displayed on the screen.

2. Enter a handset number. The screen will show CALLING HANDSET X. The called handset will ring, and its screen will show HANDSET Y IS CALLING.

3. On the ringing handset, press PHONE/FLASH, INT, SPEAKER, or any dial pad key (0-9, * or #) to answer the intercom call. You can now talk without the outside caller hearing the conversation.

4. Press INT repeatedly on the calling handset to alternate between the external (outside) call and the intercom call.

Telephone operation

Call transfer using intercom

Use the intercom feature to transfer an outside call from one handset to another. (This feature is not available on model TL72108.)

Models TL72208/TL72308/TL72408

1. During a conversation with an outside call,

press INT. The outside call is automatically placed on hold and TRANSFER TO: is displayed on the screen.

2. Enter a handset number. The screen will show

CALLING HANDSET X. The called handset will ring, and its screen will show HANDSET Y IS CALLING.

3. On the ringing handset, press PHONE/FLASH, INT, SPEAKER, or any dial pad key (0-9, * or #) to answer the intercom call. You can now talk without the outside caller hearing the conversation.

4. Press OFF/CLEAR on the calling handset or place it in the telephone base or handset charger to complete the transfer. The calling handset’s screen will show CALL TRANSFERED and the other handset will automatically be connected to the outside call.

NOTES:

1. Before the intercom call is answered, you can cancel the transfer and return to the outside call by pressing

OFF/CLEAR, PHONE/FLASH, or INT.

2. If the called handset does not answer the intercom call within 100 seconds, or if the other handset is in the directory or call log mode, or out of range, the calling handset will show UNABLE TO CALL TRY AGAIN on its screen and will automatically return to the outside call.

3. You can switch between the intercom call and the outside call by pressing INT on the calling handset. The display will change between INTERCOM and OUTSIDE CALL to indicate which party is active.

4. You can end the intercom call and return to the outside call by pressing PHONE/FLASH on the calling handset.

Telephone operation

DIRECTORY CALL LOG

RINGER VOLUME RINGER TONE

RINGER VOLUME

Handset settings

Using the feature menu, you can change settings to customize how the telephone works.

1. Press MENU/SELECT in idle mode (when the

phone is not in use) to enter the feature menu.

2. Use or to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highlighted with a > symbol.

3. Press MENU/SELECT to select the highlighted item.

NOTE:

To cancel an operation, back up to the previous

menu or exit the menu display, press OFF/CLEAR. Press and hold OFF/CLEAR to return to idle mode.

Ringer volume

Using this menu, you can set a ring volume level (1-6), or turn the ringer off. When the ringer is turned off, the will appear on the handset screen.

To adjust the RINGER VOLUME:

1. Press MENU/SELECT in idle mode to enter the feature menu.

Use VOLUME menu, then press MENU/SELECT.

3. Press or to sample each volume level.

4. Press MENU/SELECT to save your preference and return to the feature menu.

-OR-

When the handset is in idle mode, press the VOLUME buttons on the right side of the handset to change ringer volume.

to scroll to the >RINGER

NOTE: The ringer volume level also determines the

ringer levels of intercom calls (pages 18-19) and the handset locator paging tone (page 14). If the handset ringer volume level is set to off, that handset is silenced for all incoming calls and paging.

Telephone operation