System Speed Dial
List Most Often Used Codes
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Account Codes
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AT& T CIC# 555-620-127 Issue 1- October 1992
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TELEPHONE
Your phone is one of several kinds of single-line telephones
that can be used with your communications system. Two of the
most commonly used single-line telephones are illustrated
here.
2500 YMGK Model
7102 Model
Feature Card
AT&T
ABC DEF
1 2 3
GHI JKL MNO
4 5 6
PRS TUV WXY
7 8 9
Oper
★ 0 #
7102
Message
Recall
Button
Switchhook and Recall Button
You can use the switchhook to activate system
features. To use the switchhook, press and quickly
release it, holding it down for only about a half
second. This is called a switchhook flash.
If your telephone has a
it in place of the switchhook. However, if your
telephone uses the switchhook to send a timed
disconnect, you must use the Recall button for
features that require a switchhook flash such as
conference or transfer. If your telephone does not
have timed disconnect, the
same as switchhook flash. Ask your system
manager for details.
Recall
Recall
button, you can use
button acts the
CALL HANDLING
busy or unanswered display phone:
MESSAGING
Rings
Ring
One ring
Two rings
Three rings
Tones
Tone
Dial tone
(steady tone)
Busy (slow
repeating tone)
Fast busy (fast
repeating tone)
Meaning
An inside call
An outside call
An outside call being
transferred to you, or a priority
call, such as a transferred call
returning to your telephone
Meaning
You can make a call.
The telephone you called
is busy.
No lines are free
Conference
Use conference to add a third
participant to a call or for a
three-way conference you
originate.
1.
Press switchhook flash
or
Recall
Dial the number or
2.
extension.
Announce conference.
3.
Press switchhook flash
4.
or the
To end the conference, hang
up.
To drop the last participant
added, press the switch hook
or
Recall
Recall
button.
button.
button.
Transfer
When you have a message from
the system operator, a voice-mail
message, or a fax, you hear a
message-waiting tone which is
multiple breaks in dial tone followed
by a steady tone. Also, your
message light goes on.
Leave Messages
To leave a message on a
1.
Lift handset.
2.
Dial number.
3.
Dial #25 within
after dialing the
To send a message to a display
phone without calling:
1.
Lift handset.
Dial #53 and extension.
2.
15 seconds
number.
Alternating high
and low tones
Recall or
switchhook
dial tone
(multiple
breaks in dial
tone, then a
steady tone)
Confirmation
tone (three
breaks in dial
tone, then
silence)
Callback tone
(five short extension is busy and your
beeps)
Call Waiting
tone (one or
two beeps
while you are
on another
call)
You dialed a number incorrectly
or misused a feature.
You pressed and released the
Recall button or switchhook,
and now you can use a feature.
You also hear this tone when
you lift the handset if you have
voice mail or a fax, or if the
system operator has a
message for you.
You used a feature properly.
The outside line or inside
telephone is programmed for
automatic callback.
You have an inside call (one
beep) or an outside call (two
beeps) waiting.
Press switchhook flash
1.
or Recall button.
Dial extension or
2.
number.
If desired, announce the
3.
call.
4.
Hang up.
Hold
To put a call on hold or return
to a call on hold:
1. Press and release the
switchhook or press the
Recall
2. Do not hang up.
If you hang up, dial #
return immediately to the call on
hold. Otherwise, the call rings
back in 30 seconds (This time is
a centrally programmed feature).
button.
✼ ✼ to
Turn Off Message Light
1. Lift handset.
2. Dial #54 .
Cancel Messages
You can cancel messages you
left on a display phone; you cannot
cancel voice-mail messages.
1. Lift handset.
2.
Dial # ✼ 53 and extension.
USING FEATURES
Accessing Features
Most features are used by dialing a # sign followed by a feature code (a 2- or 3-digit number). Other
features, such as Hold, Transfer, and Conference, do not have feature codes and are activated by pressing
the switchhook flash or the Recall button. Feature codes can only be used with touch-tone telephones.
If you are not on a call:
1.
Lift handset.
2. Dial # followed by a feature code.
Dial any additional information required
3.
for the feature (for example, extension
number). You may hear a confirmation
tone.
Hang up after double break in dial tone.
4.
If you are on a call:
1.
Put call on hold, press the switchhook
flash or press the
Dial
#
2.
Dial any additional information required
3.
for the feature (for example, extension
number). You may hear a confirmation
tone.
Press switchhook flash or
4.
again to return to call.
followed by a feature code.
Recall
button.
Recall
button
Feature Code
Account Code Entry
Callback
selective callback
cancel selective callback
Call Waiting
pick up
Follow Me
Forward
inside
outside # 33 + number + #
Forward/Follow Me
cancel from all extensions
cancel from one extension # ✼ 34 + extension
cancel from your telephone
Last Number Dial
Messaging
cancel message # ✼ 53 + extension
leave message without calling
leave message
turn message light off
Paging
loudspeaker
Park
return to a parked call
Personal Speed Dial
Pickup
group pickup
inside (extension)
outside (line) # 9 + line number
Privacy
turn privacy off
turn privacy on
Reminder Service
cancel reminder
set reminder # 81 + time + A or P
System Speed Dial # + code (600-739)
# 82 + code + #
# 55
#
✲
55
# 87
# 34 + extension
# 33 + extension
#
✼
34
✼
# 33 + your extension
# 84
# 53 + extension
# 25
# 54
# 9 + line number + zone
#
✼✼
# + code (01-24)
# 88
# 9 + extension
#
✲
31
# 31
# ✲ 81
OFTEN USED FEATURES
Callback
Use Callback to be notified when a busy extension
or outside line is free. Choose selective callback
by using a feature code. If programmed by
your company, automatic callback may be available
to you for inside and outside calls.
You cannot turn automatic callback off from your
phone; selective callback is unavailable when
automatic callback is on. You can use Callback on
only one call at a time.
To use selective callback for busy extension:
1.
Dial # 55 when you hear busy signal.
Hang up after five short beeps.
2.
Lift handset after priority ring, listen for
3.
three short beeps.
To use selective callback for busy outside lines:
1.
Dial # 55 when you hear fast busy signal.
Hang up after five short beeps.
2.
Lift handset after priority ring, listen for
3.
three short beeps.
To use automatic callback:
1.
When you hear five short beeps after you
reach a busy extension or outside line,
hang up.
Lift handset after priority ring, listen for
2.
three short beeps.
To cancel a callback request:
Forward and Follow
Forward is selected at your phone. Follow Me is
selected from another extension. Both can be
canceled at either phone.
To forward calls to an extension:
1.
Dial
# 33
at your extension.
2.
Dial another extension.
Hang up after double break in dial tone.
3.
To select follow me from another extension:
1.
Dial # 34 at this extension.
Dial your extension.
2.
Hang up after double break in dial tone.
3.
To cancel:
From your telephone:
1.
a. Dial
b. Dial your extension
Sending calls from one extension:
a. Dial
b. Dial extension calls are sent from.
Sending calls from all extensions:
a. Dial
Hang up after double break in dial tone.
2.
# 33
.
# ✼ 34
# ✼ 34 ✼ .
Me
.
1.
Lift handset.
Dial # ✼ 55.
2.
Hang up.
3.
Last Number Dial
1.
Lift handset.
Dial # 84.
2.
OFTEN USED FEATURES
Personal Speed Dial
Use this feature to program 2-digit codes with
numbers you dial most often.
To program pefsonal speed dial codes:
1. Lift handset.
2. Dial # 00.
3. Dial # and 2-digit code from 01 to 24.
4. Dial ✼ 21.
5. Dial phone number.
6. Repeat Steps 3-5 to program additional
numbers.
7. Hang up.
To use personal speed dial codes:
1. Lift handset.
2. Dial # and 2-digit code (01-24).
System Speed
Dial
Park
To park a call:
1. Press switchhook or Recall button to put the call
on hold.
2. Dial your extension.
3. When you hear a busy signal, hang up.
To return to a call you parked:
1. Lift handset.
2. Dial # ✼✼ .
To use park and speakerphone paging:
1. Press switchhook or Recall button to put the call
on hold.
2. Dial your extension.
3. When you hear a busy signal, hang up.
4. Lift handset, then dial Group Page line.
5. Announce call and give your extension.
You can pick up a parked call at your extension without
waiting for it to ring back by dialing #
✼✼
Use company-programmed 3-digit codes
to dial phone numbers. Ask your system
manager for these codes.
1. Lift handset.
2. Dial # and System Speed Dial code.
Paging
To use speakerphone paging:
1. Lift handset.
2. Dial company-provided Group Page or Page
All number.
3. Make announcement after beep.
To use loudspeaker paging:
1. Lift handset.
2. Dial # 9 , then loudspeaker page line number
provided by your company.
3. Dial code for zone, if necessary.
4. Make announcement.
Pickup
To use:
1. Lift handset.
2. Dial # 9 and the extension or number where the
call is ringing or parked.
To use group pickup:
1. Lift handset.
2. Dial # 88.
Call Waiting
You hear one beep for inside calls; two beeps for outside
calls.
To complete a call and answer a waiting call:
1.
When you hear the call waiting tone, hang up the handset.
2. Lift handset.
To put a call on hold and pickup a waiting call:
1. Press switchhook or Recall button to put current
call on hold.
2. Dial # 87 to connect to the waiting call.
Copyright © 1992 AT&T
MERLIN LEGEND is a trademark of AT&T
To return to the held call, press the switchhook or Recall
button. (If you hang up, the held call will ring back at your
phone.)
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