AT&T MERLIN 3070, MERLIN 1030 User Manual
AT&T
TM
MERLIN
COMMUNICATIONS SYSTEM
USER’S GUIDE:
MODELS 1030 AND 3070
WITH FEATURE MODULE 1
Table of Contents
Available Features
Key to Symbols
Placing and Answering Calls
Placing Calls
Outside Calls
Intercom Calls
On-Hook Dialing
Line Request
Loudspeaker Paging
Answering Calls
Distinctive Ringing
Using Fixed Features
Hold
Placing Calls on Hold
Returning to Held Calls
Transfer
Transfer with Voice Announcement
Parking Calls
Conference
With a Call On Hold
Conference On Hold
Drop
Speaker
Monitoring a Call on Hold
Group Listening
Using Custom Feature Buttons
Outside Auto Dial
Intercom Auto Dial
Last Number Redial
Saved Number Redial
Privacy
Page
10
10
10
11
11
12
12
12
13
Page
2
Do Not Disturb
Auto Answer
3
Intercom Calls
Outiside Calls
4
4
4
4
4
5
5
6
6
Call Coverage
Touch-Tone Enable
Paging
Dial Code Features
Speed Dialing
Call Pickup
Programming
Assigning Custom Features to Buttons
Feature Programming Chart
7
7
7
7
8
8
8
9
9
9
9
Special Information for Programming Buttons
Changing an Outside Auto Dial Number
Special Characters with Auto Dial/Speed Dial
Programming a Speed Dialing Number
Automatic Line Selection
Ringing Options
Line Ringing
Personalized Ringing
Voice Signal Disable
Optional Equipment
Hands-Free Unit
Placing Calls
Disconnecting Calls
Answering Calls
Hands-Free Answer on Intercom
Manual and Automatic Multipurpose Adapters
Index
13
13
13
13
14
14
14
15
15
15
16
16
17
19
19
19
19
19
20
20
21
21
22
22
22
22
22
22
23
24
Get a free line without having to
push a button or interrupt someone else’s call. In addition, the
lights next to line buttons make
it easy to keep track of calls.
●
Red light indicates line
you are on.
●
Green light indicates if
line is free, busy, or on
hold.
Fast flashing = you put
call on hold
Slower flashing = someone else put call on hold
Have access to a “pool” or group
of outside lines through a single
button. This frees buttons for programmable features.
Touch
Intercom-Voice
connected to your MERLIN
system. (See p. 4).
Test your voice terminal and program its features using the T/P
switch.
Control the volume of both your
speaker and ringer.
Dial special codes for additional
features. (See p. 15.)
Intercom-Ring
to contact others
or
Available Features
Program buttons so that custom
features, such as Do Not Disturb
and Outside Auto Dial, are yours
with just one touch. (See p. 15.)
Using
Conference,
up to two outside lines and two
inside lines at once.
Transfer
terminal with or without voice announcement. (See p. 8.)
Put calls on
Drop
ference call. (See p. 9.)
Touch
ing, group listening, and monitoring a call on hold. (See p. 4 and
9.)
Touch
without hanging up the handset.
With Centrex or PBX service, use
Recall
flash.
a call to another voice
one person from a con-
Speaker
Recall
instead of a switchhook
connect with
hold.
(See p. 7.)
for on-hook dial-
to disconnect a call
Read on to find out how to use these features . . . and many more!
Call your attendant for messages
when light is lit.
2
Key To Symbols
The following symbols are used throughout the document to illustrate the steps for using your
MERLIN™
voice terminal. After you are familiar with the steps, the symbols should serve as a quick reminder.
Conference
Lift handset
Don’t lift handset
Dial
(an outside
number, intercom or
feature code)
Speaker
555-1234
Page
Touch a fixed feature
button
button indicates a fixed
feature button.)
Touch a line button
(A lighter shade with a
telephone number indicates a line button. A
shaded light indicates
that it is lit.)
Touch a custom
feature button
lighter shade with a
feature name indicates
a custom feature
button.)
(A dark shaded
(A
communications system
Hang up your
handset
T
Slide the T/P switch
to the P position
P
T
Return the T/P switch
to the center position
P
Since each symbol represents one action, a sequence of two or more symbols illustrates a procedure. For example,
+
means, lift your handset, touch the
Intercom
Ring
Intercom-Ring
+
button, and dial the number.
3
Placing And Answering Calls
PLACING CALLS
Outside Calls
Lift the handset and dial the number. The MERLIN system
automatically selects a free line for you. You can select a different
line by touching another line button.
Intercom Calls
You can call anyone connected to your
the Intercom feature. You have a choice of announcing your call
through the other person’s speaker
letting the phone ring
(Intercom-Ring).
To place an announced intercom call: lift the handset, touch
Intercom-Voice,
dial the person’s assigned intercom number (10
through 79), and speak through your handset. Your voice will be
heard through the other person’s speaker.
MERLIN
system by using
(Intercom-Voice)
or of simply
+
+
Intercom
Voice
+
To place a ringing intercom call: Touch
Intercom-Ring
and dial
the intercom number.
On-Hook Dialing
Instead of lifting your handset to place a call, you may use your
voice terminal’s built-in speaker. Touch
Speaker,
dial the number,
and lift your handset when the person answers. If the line is busy
or you get no answer, touch Speaker to cancel the call.
Speaker
+
+
Intercom
Ring
+
+
4
Line Request
If you want to use a line that is busy (green light next to the button is on), you can have the
MERLIN
system signal you when
the line is free. Without lifting the handset, touch the button of
the busy line (red light comes on). When the line is free, you will
hear a beep. Lift your handset and dial.
If you touch another line button before you are signaled, you
cancel Line Request.
Loudspeaker Paging
If you have a loudspeaker paging system, you can connect to it
by using the Intercom feature: lift your handset, touch
Voice,
and dial one of the appropriate codes listed below. Make
Intercom-
your announcement by speaking through your handset.
+
+
Intecom
Voice
555-1234
+
Paging codes:
All Zones
Zone 1
Zone 2
Zone 3
80
81
82
83
5
ANSWERING CALLS
the
Just lift the handset –
nects you to the incoming call. Answer intercom calls in the same
way.
Distinctive Ringing
Different ringing sounds indicate the type of call you are receiving.
Ringing patterns:
MERLIN
system automatically con-
intercom:
outside:
transfer:
You may also program your phone to ring elsewhere first or not
to ring at all, depending on the coverage you have. (See page
20 for the procedure for programming ringing options.)
two short and one long ring (if you are
called with
speaker light comes on)
one long ring
one short and one long ring
Intercom-Voice,
your
6
Using Fixed Features
Your MERLIN system has two kinds of features – fixed and
programmed. Fixed features are those that come with every voice
terminal and can’t be changed. They include:
●
Hold
●
Transfer
●
Conference
●
Drop
HOLD
Placing Calls on Hold
When you want to put a call on hold, simply touch
light next to the held call’s line button flashes rapidly.
Returning to Held Calls
To return to a call you put on hold, touch the held call’s line button. (You can tell which one it is by the rapidly flashing green light.)
To take a call someone else put on hold, touch the line button
whose green light flashes less rapidly.
●
Speaker
●
Message
●
Recall
Hold.
The green
Hold
Pause
555-1234
7
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