AT&T MAP-40P maintenance manual

Intuity™ CONVERSANT® System

Version 7.0 MAP/40P Maintenance

585-313-108 108647405 January 2000 Issue 2

Copyright and Legal Notices

This material is protected by the copyright laws of the United States and other countries. It may not be reproduced, distributed, or altered in any fashion by any entity (either internal or external to Lucent Technologies), except in accordance with applicable agreements, contracts or licensing, without the express written consent of the Business Communications Systems (BCS) Global Learning Solutions (GLS) organization and the business management owner of the material.

Acknowledgment This document was prepared by the GLS organization of the BCS division of

Lucent Technologies. Offices are located in Denver CO, Columbus OH, Middletown NJ, and Basking Ridge NJ, USA.

Trademarks Lucent Technologies has made every effort to supply the following trademark

information about company names, products, and services mentioned in the Intuity CONVERSANT documentation library:

• Adobe Systems, Inc. — Trademarks: Adobe, Acrobat.

• AT&T — Registered trademarks: Truevoice.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 ii

• CLEO Communications — Trademarks: LINKix.

• Hayes Microcomputer Products, Inc. — Tr ademarks: Hayes,

Smartmodem.

• Intel Corporation — Registered trademarks: Pentium.

• Interface Systems, Inc. — Trademarks: CLEO.

• International Business Machines Corporation — Registered trademarks:

IBM, VTAM.

• Lucent Technologies — Registered trademarks: 5ESS, AUDIX,

CONVERSANT, DEFINITY, Voice Power. Trademarks: FlexWord, Intuity, Lucent.

• Microsoft Corporation — Registered trademarks: Excel, Internet Explorer ,

Microsoft, MS, MS-DOS, Windows, Windows NT.

• Minnesota Mining and Manufacturing — Trademarks: 3M.

• Netscape Communications — Trademarks: Netscape Navigator.

• Novell, Inc. — Registered trademarks: Novell.

• Oracle Corporation — Trademarks: OBJECT*SQL, ORACLE,

ORACLE*Terminal, PRO*C, SQL*FORMS, SQL*Menu, SQL*Net, SQL*Plus, SQL*ReportWriter.

• Phillips Screw Co. — Registered trademarks: Phillips.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 iii

• Santa Cruz Operation, Inc. — Registered trademarks: UnixWare.

• UNIX System Laboratories, Inc. — Registered trademarks: UNIX.

• Veritas Software Corporation — Trademarks: VERITAS.

• Xerox Corporation — Tr ademarks: Ethernet.

Limited Warranty Lucent Technologies provides a limited warranty on this product. Refer to the

“Limited Use Software License Agreement” card provided with your package. Lucent Technologies has determined that use of this electronic data delivery

system cannot cause harm to an end user's computing system and will not assume any responsibility for problems that may arise with a user's computer system while accessing the data in these document.

Every effort has been made to make sure that this document is complete and accurate at the time of release, but information is subject to change.

United States FCC Compliance Information

Part 15: Class A statement. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 iv

Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Canadian Department of Communications (DOC) Interference Information

This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of the Canadian Department of Communications.

Le Présent Appareil Nomérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la class A préscrites dans le reglement sur le brouillage radioélectrique édicté par le ministére des Communications du Canada.

European Union Declaration of Conformity

Lucent Technologies Business Communications Systems declares that the Intuity™ CONVERSANT® System equipment specified in this document conforms to the referenced European Union (EU) Directives and Harmonized Standards listed below: EMC Directive 89/336/EEC Low-Voltage Directive 73/23/EEC. The “CE” mark affixed to the equipment means that it conforms to the above directives.

Telecom New Zealand Ltd Warning Notices

GENERAL WARNING: The grant of a Telepermit for any item of terminal equipment indicates that only Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly

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585-313-108 Issue 2 January 2000 v

in all respects with other items of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of

Telecom’s network services. IMPORTANT NOTICE: Under power failure conditions, this device may not

operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use.

AUTOMATIC RE-ATTEMPTS TO THE SAME NUMBER: Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance wi th Telecom specifications:

• There shall be no more than 10 call attempts to the same number within

any 30 minute period for any single manual call initiation, and,

• The equipment shall go on-hook for a period of not less than 30 seconds

between the end of one attempts and the beginning of the next attempt.

AUTOMATIC CALLS TO DIFFERENT NUMBERS: Some parameters

required for compliance with Telecom’s Telepermit requirements are dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom specifications, the associated equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of the next attempt.

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USER INSTRUCTIONS (AUTOMATIC CALL SETUP): This equipment shall not be set up to make automatic calls to the Telecom "111" emergency service.

CALL ANSWERING (AUTOMATIC ANSWERING EQUIPMENT): Some

parameters required fo r compliance with Telecom’s Telepermit requirements are dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom specifications, the associated equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing.

Toll Fraud Toll fraud is the unauthorized use of your telecommunications system by an

unauthorized party, for example, persons other than your company’s employees, agents, subcontractors, or persons working on your company’s behalf. Note that there may be a risk of toll fraud associated with your telecommunications system and, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Your Responsibility for Your System’s Security

You and your system manager are responsible for the security of your system and for preventing unauthorized use. You are also responsible for reading all installation, instruction, and system administration documents provided with this product in order to fully understand the features that can introduce risk of toll fraud and the steps that can be taken to reduce that risk. Lucent Technologies does not warrant that this product is immune from or will

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

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prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unauthorized use.

Lucent Technologies Fraud Intervention and Corporate Security

If you suspect that you are being victimized by toll fraud and you need technical support or assistance, call the Lucent Technologies National Customer Care Center Toll Fraud Intervention Hotline at 1 800 643-2353.

Aside from whether immediate support is required, all toll fraud incidents involving Lucent products or services should be reported to Lucent Corporate Security at 1 800 821-8235. In addition to recording the incident, Lucent Corporate Security is available for consultation on security issues, investigation support, referral to law enforcement agencies, and educational programs.

Documentation Ordering Information

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

To order a document, contact the Lucent Technologies Publications Center and specify the 9-digit document number, the issue number, and the issue date.

585-313-108 Issue 2 January 2000 viii

Write, Call, or Fax

Lucent Technologies Publications Center 2855 N. Franklin Road Indianapolis, IN 46219

Voice 1 800 457-1235 International Voice 317 322-6791 FAX 1 800 457-1764 International FAX 317 322-6699

World Wide Web

Use a web browser to reach one of the following sites. Click Documents and follow the instructions at the site.

• Organizations within Lucent Technologies

http://www.cic.lucent.com

• Lucent Technologies customers and others

http://www.lucentdocs.com

Standing Orders

You can be placed on a standing order list for this and other documents you may need. Standing order will enable you to automatically receive updated versions of individual documents or document sets, billed to account information that you provide. For more information on standing orders, or to be put on a list to receive future issues of this document, call or write the Lucent Technologies Publications Center (see Write, Call, or Fax

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

(page ix)).

585-313-108 Issue 2 January 2000 ix

Acknowledgment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

United States FCC Compliance Information. . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Canadian Department of Communications (DOC) Interference Information . . v

European Union Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Telecom New Zealand Ltd Warning Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Toll Fraud. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii

Documentation Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

About This Book xxvi

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi

Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvii

How to Use This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvii

How This Book Is Organized. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxvii

Conventions Used in This Book . . . . . . . . . . . . . . . . . . . . . . . . . . xxix

Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxx

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Contents

Keyboard and Telephone Keypad Representations . . . . . . . . . . . . . . . . . . xxxiii

Cross References and Hypertext . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxiv

Screen Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxv

Other Typography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxvi

Safety and Security Alert Labels. . . . . . . . . . . . . . . . . . . . . . . . . xxxvi

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxvii

Technical Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxviii

Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxviii

Contact Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxviii

Related Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxix

Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxix

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xl

Using the CD-ROM Documentation . . . . . . . . . . . . . . . . . . . . . . . . .xlii

Setting the Default Magnification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xliii

Adjusting the Window Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xliii

Hiding and Displaying Bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xliii

Using the Button Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xliii

Using Hypertext Links. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xliii

Navigating with Double Arrow Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xliii

Searching for Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xliv

Displaying Figures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xliv

Printing the Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xliv

How To Comment on This Book . . . . . . . . . . . . . . . . . . . . . . . . . . .xlv

Comment Form. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xlvi

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Contents

1 Getting Inside the Computer 1

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Protecting Against Damage from Electrostatic Discharge . . . . . . . . . . . . . 2

Removing Power from the MAP/40P. . . . . . . . . . . . . . . . . . . . . . . . . 6

Removing the Dress Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Replacing the Dress Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Restoring Power to the MAP/40P . . . . . . . . . . . . . . . . . . . . . . . . . .10

2 Installing or Replacing Circuit Cards 11

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

General Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Removing a Circuit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Installing a Circuit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Settings for Optional Circuit Cards. . . . . . . . . . . . . . . . . . . . . . . . . .16

Tip/Ring Circuit Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

IVP6-IA (AYC29) Circuit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

IVC6 (AYC10) Circuit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

NGTR (AYC30) Circuit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installing the Tip/Ring Circuit Card Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

E1/T1 Circuit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

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Contents

Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installing the E1/T1 Circuit Card Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Speech and Signal Processor (AYC43) Circuit Card. . . . . . . . . . . . . . . . . . . . . . 37

Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installing the ASP Driver Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

PCI Ethernet LAN Circuit Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

SMC8432 Circuit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

SMC9332 Circuit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Installing a PCI LAN Circuit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Replacing a PCI LAN Circuit Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Token Ring Circuit Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

IBM Turbo 16/4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Installing the Token Ring Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Asynchronous SuperSerial Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Installing the Asynchronous SuperSerial Card Driver. . . . . . . . . . . . . . . . . . . 70

FIFO/SIB Synchronous Host Circuit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Standard Circuit Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

P5 200 MHz CPU Circuit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Setting the Resource Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Placing the P5 200 MHz CPU Circuit Card in the MAP/40P. . . . . . . . . . . . . . 83

Verifying the Parameter Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

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Contents

CMOS Parameter Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Video Controller Circuit Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Remote Maintenance Circuit Card. . . . . . . . . . . . . . . . . . . . . . . . . 107

Types of Remote Maintenance Circuit Cards . . . . . . . . . . . . . . . . . . . . . . . . 109

Setting the Resource Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Inserting the Remote Maintenance Circuit Card. . . . . . . . . . . . . . . . . . . . . . 112

Installing the Remote Maintenance Circuit Card Software Package. . . . . . . 113

3 Replacing the Hard Disk Drive 116

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Identifying a Failed Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . 117

Hard Disk Drive Contents of the Hard Disk Drives in a Two-Drive System . . . . 117

Identifying a Hard Disk Drive 0 Failure in a Nonmirrored or

Single-Disk System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Identifying a Hard Disk Drive 1 Failure in a Nonmirrored System . . . . . . . . . . . 119

Identifying a Hard Disk Drive Failure in a Mirrored System . . . . . . . . . . . . . . . . 119

Replacing a Hard Disk Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Hard Disk Drive Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Removing the Lucent Intuity CONVERSANT System from Service. . . . . . . 122

Accessing A Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Extracting Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Hard Disk Drive Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Inserting A Hard Disk Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Replacing Hard Disk Drive 0. . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

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Contents

Replacing Hard Disk Drive 0 (Nonmirrored or Single-Disk System) . . . . . . . . . 126

Replacing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Restoring the Intuity CONVERSANT System. . . . . . . . . . . . . . . . . . . . . . . . 127

Replacing Hard Disk Drive 0 (Mirrored System) . . . . . . . . . . . . . . . . . . . . . . . . 128

Replacing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Restoring the Intuity CONVERSANT System. . . . . . . . . . . . . . . . . . . . . . . . 128

Replacing Hard Disk Drive 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Software and Hardware Procedures for Replacing Hard Disk Drive 1

(Nonmirrored System). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Replacing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Restoring the Intuity CONVERSANT System. . . . . . . . . . . . . . . . . . . . . . . . 135

Software and Hardware Procedures for Replacing Hard Disk Drive 1

(Mirrored System) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Replacing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Restoring the Intuity CONVERSANT System. . . . . . . . . . . . . . . . . . . . . . . . 138

Adding a Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Adding a Hard Disk Drive to a System for Mirroring . . . . . . . . . . . . . . . . . . . . . 143

Adding a Hard Disk Drive to a System for Speech Storage . . . . . . . . . . . . . . . 149

Moving the Speech to the Speech Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Cleaning a Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Using the fdisk Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Low-Level Formatting the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Low-Level Formatting with a P5 200 MHz CPU Circuit Card . . . . . . . . . . . . 156

Mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

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Contents

Establishing Mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Removing Mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Disk Reuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Reusing for Mirroring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Reusing for Speech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

4 Replacing Other Components 167

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Replacing the Electromagnetic Interference Reduction Components . . . . . . . 168

General Toroid and Ferrite Installation Guidelines. . . . . . . . . . . . . . . . . . . . . . . 170

Installing a Ferrite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Installing a Toroid on the MAP/40P . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Replacing the Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Removing the Backplane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Installing the Backplane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Replacing Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Replacing the Diskette Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Removing the Diskette Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Installing a Diskette Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Replacing the Keyboard Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Removing the Keyboard Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Installing a Keyboard Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Replacing the SCSI Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

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Contents

Removing the SCSI Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Installing a SCSI Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Replacing the Cartridge Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . 197

Removing the Cartridge Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Installing the Cartridge Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Replacing the Circuit Card Cage Fan . . . . . . . . . . . . . . . . . . . . . . . 202

Removing a Circuit Card Cage Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Installing a Circuit Card Cage Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Replacing the Diskette Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Removing the Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Installing a Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Replacing the Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Removing the Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Cleaning the Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Installing the Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Replacing Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Memory and SIMM Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Installation Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

SIMMs Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Identifying a Damaged SIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Checking for Proper SIMM Seating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Checking for Defective SIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Removing SIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Installing SIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

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Contents

Replacing the Power ON/OFF Switch . . . . . . . . . . . . . . . . . . . . . . . 229

Removing the Power ON/OFF Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Replacing the Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Installing a Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Replacing a Terminator SIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

5 Installing the Tip/Ring Distribution Hardware 239

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Types of Tip/Ring Distribution Hardware. . . . . . . . . . . . . . . . . . . . . . 240

Tip/Ring Distribution Hardware with a 356B Adapter . . . . . . . . . . . . . . . . . . . . 240

Tip/Ring Distribution Hardware without a 356B Adapter . . . . . . . . . . . . . . . . . . 242

Installing and Connecting the Tip/Ring Distribution

Hardware with the 356B Adapter. . . . . . . . . . . . . . . . . . . . . . . . . 244

Installing the Tip/Ring Distribution Hardware with the 356B Adapter . . . . . . . . 244

Connecting the Tip/Ring Distribution Hardware

with the 356B Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Installing and Connecting the Tip/Ring Distribution

Hardware without the 356B Adapter . . . . . . . . . . . . . . . . . . . . . . . 247

Installing the Tip/Ring Distribution Hardware without the 356B Adapter . . . . . . 248

Connecting the Tip/Ring Distribution Hardware

without the 356B Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xviii

Contents

Completing the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

6 Installing Base System Software 252

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Installing Base System Software. . . . . . . . . . . . . . . . . . . . . . . . . . 253

Beginning the UnixWare Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Setting Up the UnixWare Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Initializing the Hard Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Transferring the UnixWare Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Installing the Application Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Activating the Volume Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Installing the LAN Card Driver Package . . . . . . . . . . . . . . . . . . . . . . 281

Setting up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Initializing the Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

Testing the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

7 Installing the Intuity CONVERSANT System Software 291

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Installing the Intuity CONVERSANT Base Software Set. . . . . . . . . . . . . . 292

Installing the TCP/IP Packages . . . . . . . . . . . . . . . . . . . . . . . . . . 304

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Contents

8 Installing the Optional Feature Software 306

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Installing Software Packages Using the Unix Management Screens . . . . . . . 307

Installing the Hardware Resource Allocator Package . . . . . . . . . . . . . . . 309

Installing the Asynchronous Host Toolkit. . . . . . . . . . . . . . . . . . . . . . 312

Installing the ASYNC_TEST Transaction Script Builder Backup . . . . . . . . . . . . 315

Installing the ASYNC_TEST Speech Script Builder Backup . . . . . . . . . . . . . . . 317

Installing the Adjunct/Switch Application Interface Packages . . . . . . . . . . . 319

Installing the CALLVISOR PC ISDN Package. . . . . . . . . . . . . . . . . . . . . . . . . . 319

Installing the CALLVISOR PC LAN Gateway Package . . . . . . . . . . . . . . . . . . . 322

Installing the CALLVISOR PC ASAI Package . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Installing the Adjunct/Switch Application Interface Package . . . . . . . . . . . . . . . 327

Installing the Analog Switch Interface Package . . . . . . . . . . . . . . . . . . 331

Installing the Backup/Restore Utility . . . . . . . . . . . . . . . . . . . . . . . . 333

Installing the Call Bridge Application Package. . . . . . . . . . . . . . . . . . . 335

Installing the Call Classification Analysis Package . . . . . . . . . . . . . . . . 337

Installing the Data Collection Toolkit. . . . . . . . . . . . . . . . . . . . . . . . 340

Installing the Dial Pulse Recognition Package. . . . . . . . . . . . . . . . . . . 343

Installing the Enhanced Basic Speech Package. . . . . . . . . . . . . . . . . . 345

Installing the FlexWord Speech Recognition Package. . . . . . . . . . . . . . . 347

Installing the ASP Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Installing FlexWord Recognition - Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xx

Contents

Installing FlexWord Recognition - U.S. English . . . . . . . . . . . . . . . . . . . . . . . . . 350

Installing the FlexWord Toolkit Package . . . . . . . . . . . . . . . . . . . . . . 355

Installing the Form Filler Application. . . . . . . . . . . . . . . . . . . . . . . . 357

Installing the Graphical Speech Editor Package. . . . . . . . . . . . . . . . . . 361

Installing the LAN Adapter Setup Program . . . . . . . . . . . . . . . . . . . . 363

Installing the CLEO Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Installing the cleo_tkrn Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

Installing the cleo_sib Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369

Installing the cleo_sna_1281u Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375

Installing the cleo_3270 Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378

Installing the cleo_mgmt Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

Installing the cleo_netman Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

Installing the cleo_HTE Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

Completing the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388

Installing the Host Packages. . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

Installing the Synchronous Host Interface Package . . . . . . . . . . . . . . . . . . . . . 389

Installing the 3270 Enhanced File Transfer Package. . . . . . . . . . . . . . . . . . . . . 391

Installing the NetView Alarm Interface Package . . . . . . . . . . . . . . . . . . . . . . . . 393

Installing the ORACLE Development Packages . . . . . . . . . . . . . . . . . . 395

Package List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396

Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397

Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397

Increasing ORACLE File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397

Creating a Temporary File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

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585-313-108 Issue 2 January 2000 xxi

Contents

Installing the ORACLE 7 Pro*C Package . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

Installing the ORACLE Developer 2000 Toolkit. . . . . . . . . . . . . . . . . . . . . . . 400

Post Installation Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407

Installing the ORACLE 7 Patch 19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408

Completing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409

Installing the ORACLE SQL*Net TCP/IP Package. . . . . . . . . . . . . . . . . 409

Installing the Primary Rate Interface Packages . . . . . . . . . . . . . . . . . . 412

Installing the ISDN Primary Rate Interface Pac kage. . . . . . . . . . . . . . . . . . . . . 412

Installing the Advanced Primary Rate Interface Package . . . . . . . . . . . . . . . . . 415

Installing the Script Builder Package. . . . . . . . . . . . . . . . . . . . . . . . 417

Installing the Script Builder FAX Actions Package. . . . . . . . . . . . . . . . . 421

Installing the Unix Management Screens Package . . . . . . . . . . . . . . . . 429

Installing T1 Packages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431

Installing the Line Side T1 Interface Packages . . . . . . . . . . . . . . . . . . . . . . . . . 431

Installing the Line Side T1 Interface Package - Definity . . . . . . . . . . . . . . . . 431

Installing the Line Side T1 Interface Package - Galaxy. . . . . . . . . . . . . . . . . 434

Installing the T1 E&M Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436

Installing the Text To Speech Package. . . . . . . . . . . . . . . . . . . . . . . 439

Installing the WholeWord Recognition Packages . . . . . . . . . . . . . . . . . 446

Installing the WholeWord Recognition Base Package. . . . . . . . . . . . . . . . . . . . 446

Installing the WholeWord Recognition Language Package. . . . . . . . . . . . . . . . 448

Installing the Feature Test Script Package. . . . . . . . . . . . . . . . . . . . . 450

Installing the Universal Call ID Package. . . . . . . . . . . . . . . . . . . . . . 455

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xxii

Contents

Installing the SNMP Emanate Agent Package. . . . . . . . . . . . . . . . . . . 457

Removing Software Packages. . . . . . . . . . . . . . . . . . . . . . . . . . . 459

Using the Command Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460

Using the Intuity CONVERSANT Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462

Appendix A: System Configuration 465

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465

Component Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466

Operating the Hardware Resource Allocator . . . . . . . . . . . . . . . . . . . 468

Adding Hardware to an Existing Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 468

Removing Hardware from an Existing Configuration. . . . . . . . . . . . . . . . . . . . . 473

Specifying a New Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477

Saving a Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482

Viewing a Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 484

Viewing a Successful Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 484

Viewing an Unsuccessful Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487

Viewing a Dated Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487

Comparing a Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489

Presetting Hardware Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489

Configuration Device Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492

The show_devices Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492

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Contents

Appendix B: Component Ordering Numbers 493

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493

Component Ordering Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . 494

Appendix C: How to Build a System Using This Book 509

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509

Checklist for Building a System . . . . . . . . . . . . . . . . . . . . . . . . . . 510

Appendix D: Disaster Recovery Checklists 512

Disaster Recovery Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . 512

Checklist for Software Reloading on Nonmirrored Intuity CONVERSANT

Systems with Existing Hard Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513

Checklist for Intuity CONVERSANT Systems

with All New Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514

Checklist for Nonmirrored Intuity CONVERSANT Systems

with a New Hard Disk Drive 0 and an Existing Hard Disk Drive 1. . . . . . . . . . 516

Checklist for Nonmirrored Intuity CONVERSANT Systems with an

Existing Hard Disk Drive 0 and a New Hard Disk Drive 1. . . . . . . . . . . . . . . . 517

Checklist for Mirrored Intuity CONVERSANT Systems with a

New Hard Disk Drive 0 and an Existing Hard Disk Drive 1. . . . . . . . . . . . . . . 519

Checklist for Mirrored Intuity CONVERSANT Systems with an

Existing Hard Disk Drive 0 and a New Hard Disk Drive 1. . . . . . . . . . . . . . . . 521

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xxiv

Contents

Glossary 523 Index 607

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xxv

Overview

About This Book

This book contains information for troubleshooting and diagnosing problems associated with the Intuity CONVERSANT MAP/40P and hardware. It also includes component replacement procedures as well as installation procedures for base system software, Intuity CONVERSANT system software, and optional feature software. Appendices contain a system configuration description, a list of component ordering numbers, a checklist for building a system, and checklists for disaster recovery.

Note: To repair or alter the configuration of your system, you must have

a copy of this book

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xxvi

About This Book Intended Audience

Intended Audience

This book is intended primarily for the on-site service technician and system administrators. Secondary audiences include the following:

• Field support — Technical Service Organization (TSO)

• Lucent Technologies Helpline personnel

We assume that the primary users of this book have completed the MAP/40P hardware installation training course (see Training

on page xxxix).

How to Use This Book

This book is designed to help you maintain your Intuity CONVERSANT system. It should be used as a quick-reference to obtain specific information you may need on a particular topic.

How This Book Is Organized

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

This book contains the following sections:

• Chapter 1, Getting Inside the Computer — Describes how to access the

internal compone nts of the MAP/40 P and describes proper electrostatic discharge protection procedures, power removal and restoration procedures, and computer chassis access procedures.

585-313-108 Issue 2 January 2000 xxvii

About This Book How to Use This Book

• Chapter 2, Installing or Replacing Circuit Cards — Provides the

procedures to install circuit cards and set the resource options correctly.

• Chapter 3, Replacing the Hard Disk Drive — Provides the procedures to

identify a failed hard disk drive, hardware procedures to replace the drive, and software procedures to initialize the drive.

• Chapter 4, Replacing Other Components — Provides the procedures to

replace internal components of the MAP/40P, including the backplane, cables, cartridge tape drive, circuit card cage fans, diskette drive, filter, memory modules, power supplies, and terminator SIPs.

• Chapter 5, In stal lin g the T ip/ Ring Dis trib ut ion Hard wa re — Describe s th e

two types of Tip/Ring distribution hardware and provides the installation procedures for them.

• Chapter 6, Installing Base System Software — Provides the installation

procedures for the UnixWare operating system software.

• Chapter 7, Installing the Intuity CONVERSANT System Software —

Provides the installation procedures for the Intuity CONVERSANT system software.

• Chapter 8, Installing the Optional Feature Software — Provides the

procedures to install all the software not included on the application software cartridge tape.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xxviii

About This Book Conventions Used in This Book

• Appendix A, System Configuration — Describes placement of

components in the MAP/40P and operation of the Hardware Resource Allocator.

• Appendix B, Component Ordering Numbers — Lists the ordering

numbers for MAP/40P components.

• Appendix C, How to Build a System Using This Book — Provides a

checklist detailing the sequence of operations for building an Intuity CONVERSANT MAP/40P platform.

• Appendix D, Disaster Recovery Checklists — Includes checklists for

various disaster recovery scenarios.

• Glossary — Defines the terms, abbreviations, and acronyms used in

system documentation.

• Index — Alphabetically lists the principal subjects covered in the book.

Conventions Used in This Book

Understanding the typographical and other conventions used in this book is necessary to interpret the information.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xxix

About This Book Conventions Used in This Book

T erm inolo gy • The word “type” means to press the key or sequence of keys specified.

For example, an instruction to type the letter “y” is shown as Type y to continue.

• The word “enter” means to type a value and then press the ENTER key

on the keyboard. For example, an instruction to type the letter “y” and

ENTER is shown as

press Enter y to continue.

• The word “select” means to move the cursor to the desired item and then

ENTER. For example, an instruction to move the cursor to the start

press test option on the Network Loop-Around Test screen and then press

ENTER is shown as

Select Start Test

• The system displays menus, screens, and windows. Menus allow you to

select options or to choose to view another menu, screen, or window (Figure 1 on page xxxi

). Screens and windows both show and request system information (Figure 2 on page xxxi

xxxiii).

Note: Screens shown in this book are examples only. The screens you

see on your machine will be similar, but not exactly the same.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

through Figure 5 on page

585-313-108 Issue 2 January 2000 xxx

About This Book Conventions Used in This Book

Figure 1. Example of an Intuity CONVERSANT Menu

Figure 2. Example of an Intuity CONVERSANT Window Showing Information

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xxxi

About This Book Conventions Used in This Book

Figure 3. Example of an Intuity CONVERSANT Screen Showing Information

In order to install UnixWare, you must reserve a partition (a

portion of your hard disk’s space) on your primary hard disk for the UNIX System. After you press ‘ENTER’ you will be shown a screen that will allow you to create new partitions, delete existing partitions or change the active partition of your primary hard disk (the partition that your co mputer will boot from).

WARNING: All files in any partition(s) you delete will be destroyed. If you wish to attempt to preserve any files from an existing UNIX System, do not delete its partition(s).

The UNIX System partition that you intend to use on the primary hard disk must be at least 120 MBs and labeled ‘ACTIVE.’

Figure 4. Example of an CONVERSANT Window Requesting Information

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xxxii

About This Book Conventions Used in This Book

Figure 5. Example of a CONVERSANT Screen Requesting Information

You may use a partition of your secondary hard disk. If you choose to use a partition of your secondary hard disk you will be shown a screen that will allow you to partition your secondary hard disk.

WARNING: All files in any partition(s) you delete will be destroyed. If you choose to create a UNIX System partition on your secondary hard disk, it must be at least 40 MBs. Your Options are:

1. Do not use a partition of the secondary hard disk for the UNIX System.

2. Use a partition of the secondary hard disk for the UNIX System.

Press ‘1’ or ‘2’ followed by ‘ENTER’.

Keyboard and Telephone Keypad Representations

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

• Keys that you press on your terminal or PC are represented as small

capitalized

BOLD text. For example, an instruction to press the enter key

is shown as:

ENTER.

Press

585-313-108 Issue 2 January 2000 xxxiii

About This Book Conventions Used in This Book

• Two or three keys that you press at the same time on your terminal or PC

(that is, you hold down the first key while pressing the second and/or third key) are represented in small capitalized

instruction to press and hold the Alt key while typing the letter “d” is shown as:

ALT + D.

Press

• Function keys on your terminal, PC, or system screens, also known as

soft keys, are represented as small capitalized function or value of that key enclosed in parentheses. For example, an instruction to press function key 3 is sho wn as:

F3 (Choices).

Press

• Keys that you press on your telephone keypad appear in small capitalized

BOLD text. For example, an instruction to press the first key on your

telephone keypad is shown as:

Press 1 to record a message.

BOLD text. For example, an

BOLD text followed by the

Cross References and Hypertext

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

Blue underlined type indicates a cross reference or hypertext link that takes

you to another location in the document when you click on it with your mouse.

585-313-108 Issue 2 January 2000 xxxiv

About This Book Conventions Used in This Book

Screen Displays • Values, system messages, field names, and prompts that appear on the

screen, and simulated screen displays appear in typewriter-style constant-width type, as shown in the following examples:

Enter the number of ports to be dedicated to outbound traffic in the

Maximum Simultaneous Ports field. Alarm Form Update was successful.

Press <Enter> to continue.

• The sequence of menu options that you must select to display a specific

screen or submenu is shown as follows:

Start at the Voice System Administration menu and select

> Reports

> Message Log Report

In this example, you would access the Voice System Administration menu and select the Reports menu. From the Reports menu, you would then select the Message Log Report window.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xxxv

About This Book Safety and Security Alert Labels

Other T y pog raphy • Commands and text you type in or enter appear in bold type, as in the

following examples:

Enter change-switch-time-zone at the Type high or low in the

• Command variables are shown in

what you must type in and

Enter ch ma the call delivery machine you just created.

• Command options are shown inside square brackets, for example:

Enter connect

machine_name

switchname

Speed: field.

blue italic

Safety and Security Alert Labels

This book uses the following symbols to call your attention to potential problems that could cause personal injury, damage to equipment, loss of data, service interruptions, or breaches of toll fraud security:

CAUTION:

Indicates the presence of a hazard that if not avoided can or will cause minor personal injury or property damage, including loss of data.

enter command: prompt.

bold italic

type when they are not, for example:

, where

[-d] [-b | -w]

type when they are part of

machine_name

is the name of

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xxxvi

About This Book Getting Help

WARNING:

Indicates the presence of a hazard that if not avoided can cause death or severe personal injury.

DANGER:

Indicates the presence of a hazard that if not avoided will cause death or severe personal injury.

SECURITY ALERT:

Indicates the presence of a toll fraud security hazard. Toll fraud is the unauthorized use of a telecommunications system by an unauthorized party.

Getting Help

The Intuity CONVERSANT system provides online help to assist you during installation, administration, and application development tasks.

To use the online help:

• Press F1 (Help) when you are in a menu or window.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xxxvii

About This Book Technical Assistance

The first time you press F1, the sy s tem dis pl ays infor ma tion about the currently active window or menu.

~ When you are in a window, the help explains the purpose of the

window and describes its fields.

~ When you are in a menu, the help explains how to use menus.

If you press

F1 again, the system displays a General Help screen that

explains how to use the online help.

• Press F2 (Choices) when you are in a field.

The system displays valid field choices either in a pop-up window or on the status line directly above the function keys.

• Press F6 (Cancel) to exit the online help.

Technical Assistance

Web Site The following customer support web site contains resources where you can

find solutions for technical problems:

http://support.lucent.com

Contact Numbers Technical assistance on the Intuity CONVERSANT product is available

through the following telephone contacts:

• In the United States, call 1-800-242-2121.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xxxviii

About This Book Related Resources

• In Canada, call one of the following numbers, depending on your location: ~ 1-800-363-1882 for assistance in Quebec and eastern Canada ~ 1-800-387-4268 for assistance in Ontario and western Canada

• In any other country, call your local distributor or check with your project

manager or systems consultant.

Related Resources

Additional documentation and training material is available for you to learn more about the Intuity CONVERSANT product.

Training To obtain training on the Intuity CONVERSANT product, contact the BCS

Education and Training Center at one of the following numbers:

• Organizations within Lucent Technologies (904) 636-3261

• Lucent Technologies customers and all others (800) 255-8988

You can also view information on Intuity CONVERSANT training at the Global Learning Solutions (GLS) web site at one of the following web links:

• Organizations within Lucent Technologies

http://training.gls.lucent.com

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xxxix

About This Book Related Resources

• Lucent Technologies customers and all others

http://www.lucenttraining.com

The courses listed below are recommended. Other courses are available.

• For technicians doing repairs on Intuity CONVERSANT V7.0 systems ~ BTT509H, CONVERSANT Installation and Maintenance Voice

Information Syst em

• For technicians and administrators ~ BTC344M, Intuity CONVERSANT V7 Administration Overview (CD-

ROM)

• For application developers ~ BTC128H, Introduction to Script Builder

~ BTC166H, Introduction to Voice@Work ~ BTC204H, Intermediate V oice@Work ~ BTC301H, Advanced CONVERSANT Programming

Documentation Appendix A, "Documentation Guide," in

Version 7.0 System Description

, 585-313-204, describes in detail all books included in Intuity CONVERSANT documentation library and referenced in this book.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xl

Intuity CONVERSANT System

About This Book Related Resources

Note: Always refer to the appropriate book for specific information on

planning, installing, administering, or maintaining an Intuity CONVERSANT system.

Additional Suggested Documentation

It is suggested that you also obtain and use the following book for information on security and toll fraud issues:

•

GBCS Products Security Handbook

For Troubleshooting Information

Basic troubleshooting information is in “Troubleshooting,” in the

CONVERSANT System Reference

For Diagnostic Information

Instructions for conducting diagnostics are in “Diagnostics,” in the

CONVERSANT System Reference

For Common System Procedures

Instructions for conducting common system procedures are in “Common System Procedures,” in the

Intuity CONVERSANT System Reference

313-205.

, 555-025-600

Intuity

, 585-313-205.

Intuity

, 585-313-205.

, 585-

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xli

About This Book Using the CD-ROM Documentation

For Installation Information

Instructions for installing or reinstalling system elements are in

CONVERSANT System Version 7.0 New System Installation

Obtaining Printed Versions of the Documentation

See Documentation Ordering Information on page viii of Copyright and Legal

Notice s for information on how to purchase Intuity CONVERSANT

documentation in printed form. You can also print documentation locally from the CD-ROM (see Printing the Documentation

on page xliv).

Intuity

, 585-313-106.

Using the CD-ROM Documentation

Lucent Technologies ships the documentation in electronic form. Using the Adobe Acrobat Reader application, you can read these documents on a Windows PC, on a Sun Solaris workstation, or on an HP-UX workstation. Acrobat Reader displays high-quality, print-like graphics on both UNIX and Windows platforms. It provides scrolling, zoom, and extensive search capabilities, along with online help. A copy of Acrobat Reader is included with the documents.

Note: If viewing documents online, it is recommended that you use a

separate platform and not the Intuity CONVERSANT system.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xlii

About This Book Using the CD-ROM Documentation

Setting the Default Magnification

Adjusting the Window Size

Hiding and Displaying Bookmarks

Using the Button Bar

Using Hypertext Links

Navigating with Double Arrow Keys

You can set your default magnification by selecting File | Preferences | General. We recommend the Fit Page option.

On HP and Sun workstations, you can control the size of the reader window by using the -geometry argument. For example, the command string acroread -geometry 900x900 mainmenu.pdf opens the main menu with a window size of 900 pixels square.

By default, the document appears with bookmarks displayed on the left side of the screen. The bookmarks serve as a hypertext table of contents for the chapter you are viewing. You can control the appearance of bookmarks by selecting View | Page Only or View | Bookmarks and Page.

The button bar can take you to the book’s Index, table of contents, main menu, and glossary. It also lets you update your documents. Click the corresponding button to jump to the section you want to read.

Hypertext links appears in blue underlined text. These links are shortcuts to other sections or books.

The double right and double left arrows ( and ) at the top of the Acrobat Reader window are the go-back and go-forward functions. The goback button takes you to the last page you visited prior to the current page. Typically, you use to return to the main text from a cross reference or illustration.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xliii

About This Book Using the CD-ROM Documentation

Searching for Topics

Displaying Figures If lines in figures appear broken or absent, increase the magnification. You

Acrobat has a sophisticated search capability. From the main menu, select Tools | Search. Then select Master Index.

might also want to print a paper copy of the figure for better resolution.

Printing the Documentation

Note: For information on purchasing printed copies of the documents,

see Obtaining Printed Versions of the Documentation

on page xlii.

If you would like to read the documentation in paper form rather than on a computer monitor, you can print all or portions of the online screens.

Printing an Entire Document

To print an entire document, do the following:

1 From the documentation main menu screen, select one of the print-

optimized documents. Print-optimized documents print two-screens to a side, both sides of the sheet on 8.5x11-inch or A4 paper.

2 Select File | Print. 3 Enter the page range you want to print, or select All. Note that the print

page range is different from the page numbers on the documents (they print two to a page).

4 The document prints.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xliv

About This Book How To Comment on This Book

5 Close the file. Do not leave this file open while viewing the electronic

documents.

Printing Part of a Document

To print a single page or a short section, you can print directly from the online version of the document.

1 Select File | Print. 2 Enter the page range you want to print, or select Current.

The document prints, one screen per side, two sides per sheet.

How To Comment on This Book

While we have tried to make this document fit your needs, we are interested in your suggestions for improvement and urge you to send comments to us.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xlv

About This Book How To Comment on This Book

Comment Form A comment form, in paper and electronic versions, is available via the

documentation CD-ROM. To use the comment form:

1 Select Comments from the Main Menu of the CD-ROM. 2 Follow the instructions provided on the CD-ROM to either:

~ Print the paper version of the form, complete it, and fax or mail it to us. ~ Access a Lucent Technologies website where you can enter your

comments electronically.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xlvi

About This Book How To Comment on This Book

following address or fax number. Lucent Technologies

GLS Information Development Division Room 22-2H15 11900 North Pecos Street Denver, CO 80234-2703 US

Fax 1 303-538-1741

Note: Direct your correspondence to the attention of the Lucent

Technologies Intuity CONVERSANT writing team. Be sure to mention the title of the book on which you are commenting.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 xlvii

Overview

1 Getting Inside the Computer

This chapter provides the correct procedures for accessing the internal components of the MAP/40P.

Topics covered include:

• Protecting Against Damage from Electrostatic Discharge on page 2

• Power removal and restoration procedures

~ Removing Power from the MAP/40P on page 6 ~ Restoring Power to the MAP/40P on page 10

• Computer chassis acces s procedu re s

~ Removing the Dress Cover on page 9 ~ Replacing the Dress Cover on page 10

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

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1 Getting Inside the Computer Protecting Against Damage from Electrostatic Discharge

Protecting Against Damage from Electrostatic Discharge

CAUTION:

Read this section before unpacking the MAP/40P. You must observe proper grounding techniques to prevent the discharge of static electricity from your body into ESD-sensitive components.

Circuit cards and packaging materials that contain ESD-sensitive components are usually marked with a yellow-and-black warning symbol (Figure 6 on page 2

Figure 6. ESD Warning Symbol

ATTENTION

OBSERVEPRECAUTIONS

FOR HANDLING

ELECTROSTATIC

SENSITIVE

DEVICES

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 2

1 Getting Inside the Computer Protecting Against Damage from Electrostatic Discharge

To avoid damaging ESD-sensitive components, follow these rules:

• Handle ESD-sensitive circuit cards only after attaching a wrist strap to the

bare wrist. Attach the other end of the wrist strap to a ground that terminates at the system ground, such as any unpainted metallic chassis surface.

• Handle a circuit card by the faceplate or side edges only (Figure 7 on

page 4 and Figure 8 on page 5).

CAUTION:

Ensure that your palm is not in contact with the non-component side of the board.

• Keep circuit cards away from plastics and other synthetic materials such

as polyester clothing.

• Do not hand circuit cards to another person unless that person is

grounded at the same potential level.

• Hold devices such as a hard disk, floppy drive, or streaming tape in the

same manner as a large circuit card. The ESD-sensitive area of these components is located on the bottom surface (Figure 9 on page 6

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 3

1 Getting Inside the Computer Protecting Against Damage from Electrostatic Discharge

Figure 7. How to Hold a Small Circuit Card

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 4

1 Getting Inside the Computer Protecting Against Damage from Electrostatic Discharge

Figure 8. How to Hold a Large Circuit Card

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 5

1 Getting Inside the Computer Removing Power from the MAP/40P

Figure 9. ESD-Sensitive Area of an Electronic Component

ESD sensitive area (bottom surface)

Recommended holding points

Removing Power from the MAP/40P

The MAP/40P requires a dedicated circuit with a dedicated circuit breaker. The power cord connects to the rear of the MAP/40P at the point labeled AC input receptacle (Figure 10 on page 7

Before you begin any work in the MAP/40P you must disconnect the incoming power. Follow the procedure below to remove power from the MAP/40P.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 6

1 Getting Inside the Computer Removing Power from the MAP/40P

C08199

Figure 10. Back View of the MAP/40P

h2mxrearKL

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

1.AC power inlet receptacle

2.AC power supply outlet

3.External SCSI I/O connector

4.Parallel port

5.COM2

6.Keyboard connector

7.Power supply fan exhaust

8.Mouse connector - (not used)

9.Video connector

10.COM1

585-313-108 Issue 2 January 2000 7

1 Getting Inside the Computer Removing Power from the MAP/40P

1 Shut down the voice system. See “Administer the Voice System,” in

“Common System Procedures,” in the

Reference

2 Shut down the Intuity CONVERSANT system. See “Shut Down the

, 585-313-205.”

System,” in “Common System Procedures,” in the

System Reference

3 Turn off the monitor’s power switch.

, 585-313-205.

The green or amber lamp on the front bottom of the monitor should be off.

4 Turn off the power switch on the front of the MAP/40P.

The green lamp, labeled POWER ON, on the front of the unit should be off.

5 Unplug the MAP/40P from the power outlet. 6 Remove the MAP/40P power cord from the AC input receptacle on the

rear of the MAP/40P (Figure 10 on page 7

7 Observe the correct lock-out/tag-out precautions for isolating power as

outlined in the Lucent lock-out/tag-out pro ce dure.

Intuity CONVERSANT System

Intuity CONVERSANT

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 8

1 Getting Inside the Computer Removing the Dress Cover

Removing the Dress Cover

The dress cover provides protection for the internal components of the MAP/40P. You must remove the dress cover to access these components.

WARNING:

Shut power off before removing the dress cover or access panel of the MAP/40P. See Removing Power from the MAP/40P

1 Ensure that the MAP/40P tower configuration is in an upright position on

the support base.

2 Remove the six screws located along the bottom of the MAP/40P, one

located midway up the left side toward the front, and one in the middle of the rear of the chassis.

Note: You will need a No. 2 Phillips screwdriver.

There are three screws on each side of the MAP/40P.

3 Remove the screw holding the dress cover to the rear of the MAP/40P. 4 Remove the front bezel by pulling it forward. 5 At the rear of the MAP/40P, pry both sides of the dress cover away from

the unit.

on page 6.

6 Slide the dress cover up to remove it from the MAP/40P.

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1 Getting Inside the Computer Replacing the Dress Cover

Replacing the Dress Cover

1 Place the MAP/40P in the upright position. 2 Slide the dress cover over the unit. 3 Replace and tighten the eight dress cover retaining screws.

Restoring Power to the MAP/40P

The MAP/40P requires a dedicated power line. The power cord connects to the rear of the MAP/40P at the point labeled Input Receptacle (Figure 10 on

page 7).

Follow the procedure below to restore power to the MAP/40P.

1 Place the MAP/40P power cord in the AC input receptacle on the rear of

the unit (Figure 10 on page 7

2 Plug the MAP/40P power cord into the designated power outlet. 3 Turn on the power switch on the front of the MAP/40P.

The green lamp, labeled POWER ON, on the front of the unit should be lit.

4 Turn on the monitor’s power switch.

The green or amber lamp on the front bottom of the monitor should be lit.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 10

2 Installing or Replacing Circuit

Overview

Cards

The purpose of this chapter is to ensure that:

• Circuit cards are installed correctly

• Resource options are set correctly

Topics covered include:

• Configuring circuit cards in the MAP/40P

• Types of circuit cards

• General steps for circuit card installation

• Specific procedures for installation of standard and optional MAP/40P

circuit cards

• Settings for resource options

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

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2 Installing or Replacing Circuit Cards General Procedures

General Procedures

The general procedures include:

• Removing a Circuit Card on page 12

• Installing a Circuit Card on page 14

Removing a Circuit Card

CAUTION:

Observe proper electrostatic discharge precautions when you handle computer components. Wear an antistatic wrist strap that touches your bare skin and connect the strap cable to an earth ground. See Protecting Against

Damage from Electrostatic Discharge on page 2, in Chapter 1, Getting Inside the Computer for detailed electrostatic discharge precautions.

To remove a circuit card, do the following.

1 Verify that the replacement equipment is on site and appears to be in

usable condition, with no obvious shipping damage.

Note: If the circuit card being replaced is defective, note all symptoms of

failure and include this information with the circuit card when it is returned.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 12

2 Installing or Replacing Circuit Cards General Procedures

2 If the system is in service, do the following:

a Stop the voice system. See “Administer the Voice System,” in

“Common System Procedures,” in the

Reference

b Shut down the voice system. See “Administer the Voice System,” in

, 585-313-205.

“Common System Procedures,” in the

Reference

c Shut down the Intuity CONVERSANT system. See “Shut Down the

, 585-313-205.

System,” in “Common System Procedures,” in the

CONVERSANT System Reference

3 Remove power from the MAP/40P. See Removing Power from the

MAP/40P on page 6 in Chapter 1, Getting Inside the Computer .

4 Remove the dress cover. See Removing the Dress Cover on page 9 in

Chapter 1,

5 Locate the card to be replaced within the card cage. Disconnect any

Getting Inside the Computer .

attached cables. Note the connectivity of each cable.

6 If there are ribbon cables attached to other cards which would impede the

removal of the card, disconnect them and place them to the side. Note the connectivity of each cable.

Intuity CONVERSANT System

Intuity

, 585-313-205.

7 Remove the retaining screw from the circuit card faceplate and save it.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

585-313-108 Issue 2 January 2000 13

2 Installing or Replacing Circuit Cards General Procedures

8 Remove the circuit card from the backplane slot by gently pulling at the

top corners of the circuit card.

Note: The backplane connector slots are labeled 1 through 20. Make

sure to install the replacement card in the same backplane slot.

9 Remove the circuit card from the MAP/40P chassis.

CAUTION:

Hold the circuit card carefully by the edges and place it on a grounded mat. See Protecting Against Damage from Electrostatic Discharge

Chapter 1, “Getting Inside the Computer,” for detailed electrostatic discharge precautions.

Installing a Circuit Card

CAUTION:

Damage from Electrostatic Discharge on page 2 in Chapter 1, Getting Inside the Computer for detailed electrostatic discharge precautions.

on page 2 in

To install a circuit card, do the following:

1 Remove the new circuit card from its ESD protective wrapping.

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

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2 Installing or Replacing Circuit Cards General Procedures

Note: Keep the package and all ESD protective wrapping. If you must

return a card for repair, re-use of the replacement unit packaging

is necessary to meet the manufacturer’s warranty.

2 Verify the circuit card switch and jumper settings. Ensure address

switches and jumpers are set to match the old card.

Note: See the specific instructions, listed later in this chapter, for each

type of circuit card being installed then continue with step 3

3 Holding the circuit card by its upper corners, slide the card into the

backplane connector slot position from which you removed the damaged card.

4 Apply even pressure to both corners of the circuit card until it is locked

into the backplane.

5 Secure the circuit card faceplate into position by replacing the retaining

screw.

6 Return all cables on the new card. Make sure these cables are attached

to their proper terminations.

7 Return all cables removed from other cards. Make sure these cables are

attached to their proper terminations.

8 Replace the side dress cover. See Replacing the Dress Cover on page 10

in Chapter 1,

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

Getting Inside the Computer .

585-313-108 Issue 2 January 2000 15

2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

9 Apply power to the unit. See Restoring Power to the MAP/40P on page

10, in Chapter 1, Getting Inside the Computer .

10 Reboot the Intuity CONVERSANT system. See “Reboot the System,” in

“Common System Procedures,” in the

Reference

, 585-313-205.

Intuity CONVERSANT System

Settings for Optional Circuit Cards

CAUTION:

Damage from Electrostatic Discharge on page 2, in Chapter 1, Getting Inside the Computer for detailed electrostatic discharge precautions.

This section provides the following information on the optional feature circuit cards:

• Switch and jumper settings

• Other installation requirements that are specific to the particular circuit

card you are installing

Intuity™ CONVERSANT® System Version 7.0 MAP/40P Maintenance

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

In general, circuit cards are not preset at the factory. You must set the switches and jumpers (resource options) BEFORE you install the cards. When you set the switches according to the instructions in this book, remember that OFF is equivalent to open and ON is equivalent to closed.

Tip/Ring Circuit Cards

The Tip/Ring circuit cards provide the channels which are used by the Intuity CONVERSANT system. The MAP/40P accommodates eleven Tip/Ring circuit cards. The Tip/Ring circuit card can be any of the following types:

• AYC29 (IVP6-IA)

• AYC10 (IVC6)

• AYC30 (NGTR)

The following section covers the resource option settings for each type of T/R card. Many of the figures referenced illustrate settings for more than one type of T/R card.

The six switches on Switch Bank A adjust the termination impedance that each Tip/Ring interface presents to the network. This adjustment is sometimes necessary to ensure an adequate impedance match between the network and the telephone hybrid on the Tip/Ring card.

Switches one (1) through six (6) on Switch Bank A correspond to channels 0-5, respectively, on each Tip/Ring card.

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In general, you should leave all switches on Switch Bank A in the factory

default “OPEN” position. If the system shows problems such as not recognizing touch tones, touch-tone simulation by outgoing speech (speech abruptly stops during playback), or unreliable detection of touch tones during playback (playback does not stop when a touch tone is entered), moving the switch that corresponds to the channel exhibiting the conditions to the “CLOSED” position may solve the problem.

Each Tip/Ring card in the system must have a unique address. To set these addresses, set Switch Bank B as shown in Figure 11 on page 19 0” denotes the first Tip/Ring circuit card you are installing, “T/R 1” denotes the second card, and so on.

, where “T/R

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Figure 11. Settings for Switches on the IVP6-IA (AYC29), and IVC6 (AYC10)

Tip/Ring Circuit Cards T/R-0 through T/R-7

Base I/O address = 100 Hex.

Base I/O address = 200 Hex.

Base I/O address = 300 Hex.

IVC6-IU T/R 0 First card installed

Base I/O address = 500 Hex.

IVC6-IU T/R 3 Fourth card installed

Base I/O address = 900 Hex.

IVC6-IU T/R 6 Seventh card installed

Base I/O address = d00 Hex.

IVC6-IU T/R 9 Tenth card installed

IVC6-IU T/R 1 Second card installed

Base I/O address = 600 Hex.

IVC6-IU T/R 4 Fifth card installed

Base I/O address = a00 Hex.

IVC6-IU T/R 7 Eighth card installed

Base I/O address = e00 Hex.

IVC6-IU T/R 10 Eleventh card installed

IVC6-IU T/R 2 Third card installed

Base I/O address = 700 Hex.

IVC6-IU T/R 5 Sixthcardinstalled

Base I/O address = b00 Hex.

IVC6-IU T/R 8 Ninth card installed

Rocker switches 5

Note:

and 6 can be s et either open or closed.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

IVP6-IA (AYC29) Circuit Card

The IVP6-IA (AYC29) circuit card (Figure 12 on page 21) provides six channels.

Note: This circuit card contains switches that you must set before you

install the circuit card in the MAP/40P.

Each Tip/Ring card in the system must have a unique address. To set these addresses, the switches must be configured properly. Figure 11 on page 19 shows the switch settings for the IVP6-IA (AYC29) circuit card.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Figure 12. Layout of the IVP6 (AYC29) Tip/Ring Circuit Card

Rocker switches (see IVP6 switch setting figure)

TDM bus terminator SIPs location

Modular jacks

Audio input

Audio output

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

IVC6 (AYC10) Circuit Card

The IVC6 (AYC10) circuit card (Figure 13 on page 23) provides six channels.

Note: This circuit card contains switches that you must set before you

install the circuit card in the MAP/40P.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Figure 13. (AYC10) Tip/Ring Circuit Card

Rocker switches (see IVC6 switch setting figure)

TDM bus terminator SIPs

8-pin modular jacks

Audio input

Audio output

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

NGTR (AYC30) Circuit Card

The NGTR (AYC30) circuit card (Figure 14 on page 25) provides six channels.

Note: This circuit card contains switches that you must set before you

install the circuit card in the MAP/40P.

Each Tip/Ring circuit card in the system must have a unique address. To set these addresses, the switch must be configured properly. Figure 15 on page

26 shows the switch settings for the NGTR (AYC30) circuit card.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Figure 14. NGTR (AYC30)

I/O address switch

TDM bus B

TDM bus terminator SIPs

TDM bus A

8-pin modular jacks

Audio input

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Audio output

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Figure 15. NGTR (AYC30) Tip/Ring Circuit Card Switch Settings

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Installing the Tip/Ring Circuit Card Driver

Note: If the Tip/Ring circuit cards are not recognized when the voice

system is started or if other problems are noticed with the Tip/Ring circuit card driver, it may be necessary to remove and reinstall the Tip/Ring circuit card driver.

Occasionally dynamically loadable drivers fail to load into the UnixWare kernel properly.

To install the Tip/Ring circuit card driver, do the following:

1 Stop the voice system. See “Administer the Voice System,” in “Common

System Procedures,” in the

Intuity CONVERSANT System Reference

585-313-205.

2 Run the Hardware Resource Allocator to determine the configuration and

placement of the Tip/Ring circuit cards to be installed. See Adding

Hardware to an Existing Configuration on page 468 in Appendix A, System Configuration.

3 If you are not already logged in as root, do so now. 4 Enter pkgadd -d diskette1

The system displays the following message:

Insert diskette into Floppy Drive 1. Type [go] when ready,

or [q] to quit: (default: go)

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5 Insert the diskette labeled “Tip/Ring Board Driver 1 of 1” into the diskette

drive.

6 Press ENTER.

The system displays the following message:

Installation in progress -- do not remove the diskette. The following packages are available:

1. tipring INTUITY Tip/Ring Board Driver (i486)

Select package(s) you wish to process (or ‘all’ to process all packages). (default: all) [?,??,q]:

Press ENTER.

The system displays the following message:

PROCESSING: Set: INTUITY Tip/Ring Board Driver (tipring) from <diskette1>

INTUITY Tip/Ring Board Driver (i486) Using </> as the package base directory. Lucent Technologies Inc.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

The system displays several status messages and then the following message:

Please enter the IRQ:

8 Enter the IRQ provided by the Hardware Resource Allocator.

The system displays several status messages and then the following message:

Installation of INTUITY Tip/Ring Board Driver (tipring) was successful.

Insert diskette into Floppy Drive 1. Type [go] when ready,

or [q] to quit: (default: go)

9 Enter q

10 Remove the diskette labeled “Tip/Ring Board Driver 1 of 1” from the

diskette drive.

E1/T1 Circuit Card

Note: The E1/T1 circuit card (Figure 16 on page 30) contains switches

and jumpers that you must set before you install the circuit card in the MAP/40P.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Figure 16. E1/T1 (AYC21) Circuit Card

SW1

(device number)

SW2

(operatingmode)

(lab use only)

Test port

TDM bus B

(reserved for

future use)

Bus B

terminating

resistors

terminating

Bus A

resistors

TDM bus A

LED

8-pin

modular

jack

connector

(signal out)

(IRQ select)

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(shield ground)

RX connector (signal in)

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Jumper Set tings Figure 17 on page 31 shows the location and correct setting of the E1/T1

circuit card jumpers.

Figure 17. AYC21 Jumper Settings

68302

J12 (IRQ select)

Switch Settings There are two sets of switches on the E1/T1 circuit card. Figure 18 on page

32, Figure 19 on page 33, and Figure 20 on page 33 show the correc t swi t ch

settings.

Ground RX outer conductor

Ground TX outer conductor

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Figure 18. AYC21 Device Number Switch 1 Settings

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Figure 19. AYC21 Operating Mode Switch Settings for E1 Operation

CEPT/E1

75 ohm, BNC jack

Figure 20. AYC21 Operating Mode Switch Settings for T1 Operation

CEPT/E1

120 ohm, modular jack

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Installing the E1/T1 Circuit Card Driver

Note: If the E1/T1 circuit cards are not recognized when the voice

system is started or if other problems are noticed with the E1/T1 circuit card driver, it may be necessary to remove and reinstall the E1/T1 circuit card driver.

Occasionally dynamically loadable drivers fail to load into the UnixWare kernel properly.

To install the E1/T1 circuit card driver, do the following:

1 If you are not already logged in as root, do so now. 2 Stop the voice system. See “Administer the Voice System,” in “Common

System Procedures,” in the

Intuity CONVERSANT System Reference

585-313-205.

3 Enter pkgadd -d diskette1

The system displays the following message:

Insert diskette into Floppy Drive 1. Type [go] when ready,

or [q] to quit: (default: go)

Insert the diskette labeled “T1/E1 Board Driver 1 of 3” into the diskette

drive.

5 Press ENTER.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

The system displays the following message:

Installation in progress -- do not remove the diskette. The following packages are available:

1. t1driver INTUITY T1/E1 Board Driver (i486)

Select package(s) you wish to process (or ‘all’ to process all packages). (default: all) [?,??,q]:

Press ENTER.

The system displays the following message:

PROCESSING: Set: INTUITY T1/E1 Board Driver (t1driver) from <diskette1>

INTUITY T1/E1 Board Driver (i486) Using </> as the package base directory. Lucent Technologies Inc.

The system displays several status messages and then the following message:

READY TO PROCESS: Package: INTUITY T1/E1 Board Driver (t1driver)

diskette 2 of 3

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Insert diskette 2 of 3 into Floppy Drive 1. Type [go] when ready,

or [q] to quit: (default: go)

Remove the diskette labeled “T1/E1 Board Driver 1 of 3” from the diskette drive.

8 Insert the diskette labeled “T1/E1 Board Driver 2 of 3” into the diskette

drive.

9 Press ENTER.

The system displays several status messages and then the following message:

READY TO PROCESS: Package: INTUITY T1/E1 Board Driver (t1driver)

diskette 3 of 3

Insert diskette 3 of 3 into Floppy Drive 1. Type [go] when ready,

or [q] to quit: (default: go)

Remove the diskette labeled “T1/E1 Board Driver 2 of 3” from the diskette

drive.

11 Insert the diskette labeled “T1/E1 Board Driver 3 of 3” into the diskette

drive.

12 Press ENTER.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

The system displays several status messages and then the following message:

Installation of T1/E1 Board Driver (t1driver) was successful.

Insert diskette into Floppy Drive 1. Type [go] when ready,

or [q] to quit: (default: go)

Enter q

14 Remove the diskette labeled “T1/E1 Board Driver 3 of 3”

drive.

Speech and Signal Processor (AYC43) Circuit Card

Note: The SSP circuit card (Figure 21 on page 38) contains switches

that you must set before you install the circuit card in the MAP/40P.

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from the diskette

2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Figure 21. Speech and Signal Processor Circuit Card

Jumper Set tings Figure 21 on page 38 shows a location for jumpers. However, there should

be no jumpers installed on the SSP circu it card.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Switch Settings There are two types of switches on the SSP circuit card:

• Two-position switches

• Rotary switch

Two-Position Switch Settings

Figure 22 on page 39 shows the location of the SSP circuit card two-position

switches. If the SSP circuit card is not located at the end of the TDM bus, both switches should be set to open. The switches should be set to closed if the SSP circuit card is located at the end of the bus.

Figure 22. SSP Circuit Car d Two-Position Switches (Set for a Placement in the

Middle of the TDM Bus)

Rotary Switch Settings

Figure 23 on page 40 shows the rotary switch. It is set at zero for the first

SSP circuit card installed in the MAP/40P.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Figure 23. SSP Circuit Card Rotary Switch

Table 1 on page 40 shows the rotary switch settings for the subsequent SSP

circuit cards installed.

Table 1. SSP Circuit Card Rotary Switch Setting

I/O Address OS Index Rotary Switch Setting

d20 8 0 d28 9 1 d30 10 2 d38 11 3 920 12 4 928 13 5

1 of 2

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Table 1. SSP Circuit Card Rotary Switch Setting

I/O Address OS Index Rotary Switch Setting

930 14 6 938 15 7

2 of 2

Memory The SSP circuit card is equipped with 16 Mbytes of memory contained on a

dual in-line memory module (DIMM). The DIMM is located in the lower portion of the SSP circuit card (Figure 21 on page 38

CAUTION:

The DIMM is not field serviceable.

Installing the ASP Driver Package

To install the ASP circuit card driver, do the following:

1 Stop the voice system. See “Administer the Voice System,” in “Common

System Procedures,” in

Intuity CONVERSANT System Reference,

585-313-205.

2 At the UNIX prompt, enter pkgadd -d diskette1

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

The system displays the following message:

Insert diskette into Floppy Drive 1. Type [go] when ready,

or [q] to quit: (default: go)

Insert the diskette labeled “ASP Driver Package 1 of 2” into the diskette drive.

4 Press ENTER.

The system displays the following message:

Installation in progress -- do not remove the diskette. The following packages are available:

1. asp INTUITY ASP Driver Package

(i486) cs3.1

Select package(s) you wish to process (or ‘all’ to process all packages). (default: all) [?,??,q]:

Press ENTER.

The system displays the following message:

PROCESSING: Set: INTUITY ASP Driver Package (asp) from <diskette1>

INTUITY ASP Driver Package (i486) cs3.1 Using </> as the package base directory.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Note: If you did not stop the voice system, the system displays the

following message at this point:

The voice system is currently running and must be stopped in order to install this package. Is it ok to STOP the voice system ? [y/n]

Enter y The system displays the following message:

READY TO PROCESS: Package: INTUITY ASP Driver Package (asp)

diskette 2 of 2

Insert diskette 2 of 2 into Floppy Drive 1. Type [go] when ready,

or [q] to quit: (default: go)

Remove the diskette labeled “ASP Driver Package 1 of 2” from the diskette drive.

7 Insert the diskette labeled “ASP Driver Package 2 of 2” into the diskette

drive.

8 Press ENTER.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

The system displays several status messages and then the following message:

The UNIX Operating System kernel will be rebuilt to include your configuration changes during the next system reboot.

Installation of INTUITY ASP Driver Package (asp) was successful.

Insert diskette into Floppy Drive 1. Type [go] when ready,

or [q] to quit: (default: go)

Enter q

10 Make sure the light on the diskette drive is off, and remove the diskette

from the drive.

Reboot the system. See “Reboot the System,” in “Common System Procedures,” in

Intuity CONVERSANT System Reference

PCI Ethernet LAN Circuit Cards

The system supports two versions of the PCI Ethernet LAN circuit card

~ SMC8432 ~ SMC9332

, 585-313-205.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

SMC8432 Circuit Card

The SMC8432 Ethernet LAN circuit card is a 10-Mbps circuit card. Figure 24

on page 45 shows the SMC8432 Ethernet LAN circuit card.

Note: There are no jumpers on the circuit card.

Figure 24. SMC8432 Ethernet LAN Circuit Card

cdcvpclb LJK 051497

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

SMC9332 Circuit Card

The SMC9332 Ethernet LAN circuit card is a 10/100-Mbps circuit card. Figure

25 on page 46 shows the SMC9332 Ethernet LAN circuit card.

Note: There are no jumpers on the circuit card.

Figure 25. SMC9332 Ethernet LAN Circuit Card

cdcvpcla LJK 051497

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Installing a PCI LAN Circuit Card

Installation of a 10 Mbps or a 10/100 Mbps PCI LAN circuit card, in a system which did not previously have a LAN circuit card, involves

• Installing the PCI LAN Circuit Card on page 47

• CMOS Parameter Settings on page 92

• Installing the PCI Circuit Card Driver on page 49

• Verifying the PCI LAN Circuit Card Installation on page 52

Installing the PCI LAN Circuit Card

To install either a 10 Mbps or a 10/100 Mbps PCI LAN circuit card, do the following:

1 Shut down the system if it is running; otherwise continue with step 2. See

“Shut Down the System,” in “Common System Procedures,” in the

CONVERSANT System Reference

2 Install the 10 Mbps or 10/100 Mbps PCI LAN circuit card. See Installing a

, 585-313-205.

Intuity

Circuit Card on page 14.

3 Administer the PCI INT/IRQ Binding. See CMOS Parameter Settings on

page 92.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Installing a 100 Mbps PCI LAN Circuit Card

Note: Perform the following procedure if the SMC9332 circuit card is

required to operate at 100 Mbps. If the SMC9332 circuit card is to operate at 10 Mbps, continue with Installing the PCI Circuit Card

Driver on page 49 because no changes are required for 10 Mbps

operation.

To ensure the SMC9332 circuit card operates at 100 Mbps, do the following:

1 Login as root. 2 Enter vi /etc/inst/nics/drivers/smpw0 3 Change the line SMPMEDIA0 SMC_MEDIA_AMD

SMPMEDIA0 SMC_MEDIA_STP100_UTP100

Note: SMPMEDIA0 is used for the first PCI LAN circuit card. If you

system is using more than one PCI LAN circuit card, change SMPMEDIA1 (for card 2), SMPMEDIA2 (for card 3), or SMPMEDIA3 (for card 4) as required, to read the same as that entered for SMPMEDIA0.

4 Write and exit the file.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Installing the PCI Circuit Card Driver

To install the PCI LAN circuit card driver, do the following:

1 From the network administrator, determine the following:

~ The machine IP address ~ The machine node name

~ The system name 2 If you are not already logged in as root, do so now. 3 Enter niccfg

The system displays the following message:

Setting up the Network Interface Card Support Utility

The system then displays the Network Interface Card Support

Utility—Summary Screen (Figure 26 on page 50

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

Figure 26. Network Interface Card Support Utility—Summary Screen

SLOT BUS-NUM BOARD NAME IRQ IO-ADDR MAN-ADDDR DMA

----- -------- ---------- --- -------- --------- -- 6 PCI___0 SMC_EtherPower_9332 IO f880-f8ff fedfec00-fedfec7f

Please Select an Option

(*) Accept all Entries ( ) Add an entry for a card ( ) Delete/restore an Entry for a Card ( ) Install Driver from IHV Diskette ( ) Cancel this Utility Without Making Changes

Use the up/down arrow keys to select then press ENTER

4 Use the down arrow to select: Accept all Entries

Note: If installing from a diskette, select: Install Driver from IHV

5 Press ENTER

The system displays the following message:

Diskette

Installing drivers for Network Card you selected. This will

take a few minutes.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

When complete, the system displays the system prompt.

6 Enter setuname -n 7 Enter setuname -s 8 Enter cd /etc/net 9 Use the vi editor and enter the machine node name to the hosts

name name

where

name

is the machine node name.

name

is the system name.

file in

each of the following directories:

~ ticlts

~ ticots

~ ticotsord

Note: The machine node name must be entered two times on the same

line, separated by a tab.

10 Enter cd /etc/confnet.d/inet 11 Use the vi editor to edit the interface file. 12 Change the line smpw0:0::/dev/smpw0_0:-trailers

to:

eeE0:0::/dev/eeE_0:netmask 0xffffff00 broadcast

a.b.c.

where

are the first three parts of your machine IP address. For

a.b.c.

255 -trailers

example, IP address 135.7.50.201 would be changed to 135.7.50.255.

13 Copy the files you edited in step 9 into the /etc/inet/ directory.

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

14 Enter cd /etc/inet 15 Use the vi editor to edit the config file. 16 Change the line ###4c:/usr/sbin/route::n:add default

default_router 1

to:

a.b.c.

4c:/usr/sbin/route::y:add default

a.b.c.

where

are the first three parts of your IP address. For example, IP

address 135.7.50.201 would be changed to 135.7.50.254.

17 Write and exit the file. 18 Continue with the procedure in Verifying the PCI LAN Circuit Card

Installation on page 52.

Verifying the PCI LAN Circuit Card Installation

To set the 10 Mbps or 10/100 Mbps PCI LAN circuit card installation, do the following:

1 Enter /etc/inet/rc.restart 2 Check the message log report for TCP/IP or LAN adapter errors. See

Chapter 7, “Peripheral Administration,”

Version 7.0 Administration

, 585-313-501.

254 1

Intuity CONVERSANT System

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2 Installing or Replacing Circuit Cards Settings for Optional Circuit Cards

3 Verify that you have network connectivity using the ping command. See

Appendix A, “Summary of Commands,” in

Version 7.0 Administration

Replacing a PCI LAN Circuit Card

To replace a 10 M bp s or a 10 / 1 00 Mbp s PC I L AN c ircuit card, d o t he f o ll o wi n g:

1 Run the Hardware Resource Allocator to determine the configuration and

slot assignment of the PCI LAN circuit card. See Adding Hardware to an

Existing Configuration on page 468 in Appendix A, System Configuration.

2 Record the output. 3 Complete the procedure in Installing the PCI LAN Circuit Card on page

47.

4 Complete the proc ed u r e in Verifying the PCI LAN Circuit Card Installation

on page 52.

Token Ring Circuit Ca r d

The Intuity CONVERSANT Token Ring circuit card allows you to connect the system to your local area network.

, 585-313-501.

Intuity CON VERS AN T Sy st e m

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AT&T MAP-40P maintenance manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Copyright and Legal Notices

Contents

Overview

About This Book

Intended Audience

How to Use This Book

Conventions Used in This Book

Safety and Security Alert Labels

Getting Help

Technical Assistance

Related Resources

Using the CD-ROM Documentation

How To Comment on This Book

Overview

1 Getting Inside the Computer

Protecting Against Damage from Electrostatic Discharge

Removing Power from the MAP/40P

Removing the Dress Cover

Replacing the Dress Cover

Restoring Power to the MAP/40P

Overview

General Procedures

Removing a Circuit Card

Installing a Circuit Card

Settings for Optional Circuit Cards

Tip/Ring Circuit Cards

E1/T1 Circuit Card

Speech and Signal Processor (AYC43) Circuit Card

PCI Ethernet LAN Circuit Cards

Replacing a PCI LAN Circuit Card

Token Ring Circuit Ca r d