AT&T Maestro Max User Manual

DOC20210108
AT&T Maestro® Max
User Guide
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Contents
Getting started ............................................................................................................ 09
Introduction .....................................................................................................................10
Setup your phone ............................................................................................................11
Parts and functions .......................................................................................................... 11
Battery use ........................................................................................................................ 14
Turn your phone on and off ........................................................................................... 19
Use the touch screen ...................................................................................................... 20
Complete the setup screens ........................................................................................... 21
Basic Operations......................................................................................................... 22
Home screen and Apps list ............................................................................................. 23
Phone settings menu ....................................................................................................... 26
Portrait and landscape screen orientation .................................................................... 27
Capture screenshots ....................................................................................................... 28
Applications...................................................................................................................... 28
Phone number.................................................................................................................. 37
Airplane Mode ................................................................................................................. 38
Enter text ........................................................................................................................... 39
Google Account .............................................................................................................. 43
Home screen basics ........................................................................................................ 48
Customize the Home screen ........................................................................................... 56
Making Connections ................................................................................................... 62
Phone ...............................................................................................................................63
Make a call ....................................................................................................................... 63
Call settings ...................................................................................................................... 72
2
Contacts
Messaging ........................................................................................................................83
Internet and social networking .......................................................................................91
Connectivity .....................................................................................................................93
Apps and entertainment............................................................................................104
Camera and video ........................................................................................................105
Productivity ....................................................................................................................116
Entertainment and activities .........................................................................................134
..........................................................................................................................74
Add a contact .................................................................................................................. 74
Edit a contact ................................................................................................................... 80
Delete a contact .............................................................................................................. 81
Share a contact ............................................................................................................... 82
Text and multimedia messages ...................................................................................... 83
Chrome browser............................................................................................................... 91
Transfer files between your phone and a compute ..................................................... 93
Wi-Fi ................................................................................................................................... 96
Bluetooth ........................................................................................................................... 97
Camera overview ........................................................................................................... 105
Take photos and record videos .................................................................................... 108
View pictures and video using Photos .......................................................................... 111
Share pictures and videos
Calendar......................................................................................................................... 116
Navigation App.............................................................................................................. 120
Google search ............................................................................................................... 123
Calculator ....................................................................................................................... 125
Clock ............................................................................................................................... 127
............................................................................................ 115
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Settings
...................................................................................................................... 136
Basic settings .................................................................................................................137
Network & Internet .........................................................................................................139
Wi-Fi ................................................................................................................................. 139
Wi-Fi Callings ................................................................................................................... 142
Mobile network ............................................................................................................... 143
Hotspot & tethering ........................................................................................................ 144
Airplane mode ............................................................................................................... 146
VPN (Virtual Private Networks) ....................................................................................... 146
Private DNS...................................................................................................................... 147
Connected devices .......................................................................................................148
USB ................................................................................................................................... 148
Pair new device .............................................................................................................. 149
Connection preferences ............................................................................................... 149
Cast ................................................................................................................................. 152
Printing ............................................................................................................................ 152
Files recieved via Bluetooth ........................................................................................... 152
Apps & notications ......................................................................................................154
Recently opened apps .................................................................................................. 154
Notificatio ...................................................................................................................... 155
Screen time
Default apps ................................................................................................................... 156
Permission manager ...................................................................................................... 156
Wireless Emergency Alerts ............................................................................................. 156
Battery ............................................................................................................................157
Battery consumption notificatio .................................................................................. 158
Battery Saver ................................................................................................................... 158
Battery Manager ............................................................................................................ 159
..................................................................................................................... 156
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Battery percentage
Last full charge ............................................................................................................... 160
Screen usage since full charge .................................................................................... 160
Pantalla ..........................................................................................................................161
Brightness level ............................................................................................................... 161
Night Light ....................................................................................................................... 162
Adaptive Brightness ....................................................................................................... 162
Wallpaper ....................................................................................................................... 162
Dark Theme .................................................................................................................... 162
Screen timeout ............................................................................................................... 162
Auto-rotate screen ......................................................................................................... 162
Font size .......................................................................................................................... 162
Display size ...................................................................................................................... 163
Screen saver ................................................................................................................... 163
Lock screen display ........................................................................................................ 163
Sound .............................................................................................................................164
Media Volume ................................................................................................................ 164
Call Volume .................................................................................................................... 164
Ring and notification volum ........................................................................................ 165
Vibrate for calls .............................................................................................................. 165
Do Not Disturb ................................................................................................................ 165
Shortcut to prevent ringing
Phone ringtone ............................................................................................................... 165
Default notification soun ............................................................................................. 165
Default alarm sound ...................................................................................................... 165
Other sounds and vibrations ......................................................................................... 166
Storage ...........................................................................................................................167
Storage manager........................................................................................................... 168
SD Card ........................................................................................................................... 168
........................................................................................................ 160
........................................................................................... 165
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Privacy............................................................................................................................169
Permission manager
Show passwords ............................................................................................................. 170
Lock screen .................................................................................................................... 170
Autofill service from Googl .......................................................................................... 170
Google location history ................................................................................................. 170
Ads .................................................................................................................................. 170
Usage & diagnostics ...................................................................................................... 171
Location .........................................................................................................................172
Recent location requests ............................................................................................... 173
Wi-Fi and bluetooth scanning ....................................................................................... 173
Emergency Location Service ......................................................................................... 173
Google Location Accuracy ........................................................................................... 173
Google Location History ................................................................................................ 173
Google Location Sharing .............................................................................................. 173
Security...........................................................................................................................174
Find My Device ............................................................................................................... 175
Security update .............................................................................................................. 175
Screen lock ..................................................................................................................... 176
Fingerprint
Smart Lock ...................................................................................................................... 179
Device admin apps ....................................................................................................... 180
SIM Card Lock ................................................................................................................ 180
Encryptions & credentials .............................................................................................. 181
App pinning .................................................................................................................... 181
Accounts ........................................................................................................................182
Add Account .................................................................................................................. 182
....................................................................................................................... 178
...................................................................................................... 170
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Automatically sync data
Accessibility ...................................................................................................................183
Real-Time Text ................................................................................................................. 183
Downloaded Apps ......................................................................................................... 184
Text-to-speech output .................................................................................................... 184
Interaction Controls ....................................................................................................... 185
System Navigation ......................................................................................................... 186
Audio & on-screen text .................................................................................................. 186
Shortcut from Lock Screen ............................................................................................ 186
Digital Wellbeing & parental controls ...........................................................................187
Your Digital Wellbeing tools ........................................................................................... 187
Reduce interruptions ...................................................................................................... 187
Show icon in the app list................................................................................................ 187
Google ...........................................................................................................................188
System ............................................................................................................................188
Language & input .......................................................................................................... 188
Gestures .......................................................................................................................... 191
Date & time ..................................................................................................................... 192
............................................................................................................................ 193
Backup
Reset options .................................................................................................................. 193
Multiple users .................................................................................................................. 194
About Phone ..................................................................................................................196
Getting help .............................................................................................................. 198
For assistance ................................................................................................................199
Troubleshooting.............................................................................................................. 199
Specification ................................................................................................................. 202
Licenses .......................................................................................................................... 203
............................................................................................... 182
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Copyright Information
Safety and use .......................................................................................................... 204
Important health information and safety precautions .................................................204
Safety precautions for proper grounding installation ................................................. 205
Safety precautions for power supply unit .....................................................................206
Use the correct external power source......................................................................... 206
Battery must be used with caution ............................................................................... 206
Take extra precautions .................................................................................................. 207
Safety precautions for direct sunlight ........................................................................... 208
Prevention of hearing loss ............................................................................................. 208
Environment restrictions ................................................................................................. 209
Explosive atmospheres .................................................................................................. 209
Safety precautions for RF exposure ............................................................................... 210
Interference with medical equipment functions.......................................................... 210
Non-ionizing radiation .................................................................................................... 211
General precautions ...................................................................................................... 212
.................................................................................................... 203
FCC Regulations
RF Exposure Information (SAR) ......................................................................................218
Hearing Aid Compatibility .............................................................................................219
Warranty .........................................................................................................................220
............................................................................................................217
8
Getting started
The topics in this section will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
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Introduction
The following topics describe the basics of using this guide and your phone.
About the user guide
Thank you for purchasing your new AT&T Maestro® Max Smartphone. The following topics explain how best to use this guide to get the most out of your phone.
Before using your phone
Read the Safety Information Guide that came with your device thoroughly for proper usage. Accessible services may be limited by subscription contract conditions.
Descriptions in the user guide
Note that most descriptions in this guide are based on your phone’s setup at the time of purchase. Unless otherwise noted, instructions begin from the phone’s Home screen, which is displayed by pressing the Home button. Some operation descriptions may be simplifie .
Screenshots and key labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels are simplified for description purposes and may differ from your phone’s display.
Other notations
In the user guide, the phone may be referred to either as “phone”, “device”, or “handset”. A microSD™ or microSDHC™ card is referred to as an “SD card” or a “memory card”.
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Set up your phone
The following topics give you all the information you need to set up your phone and wireless service for the first time.
Parts and functions
These topics illustrate your phone’s primary parts and key functions.
Second Microphone
Receiver
Proximity sensor
Front
camera
SIM tray
Touch screen
Headset Jack
Microphone
Volume
keys
Power
key
USB charging port
Speaker
Rear
camera
Flash
Fingerprint
sensor
Note: Your phone’s screens and app layouts are subject to change. This user guide uses sample images only.
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Power key
Part Description
Press to turn the screen on or off.
Press and hold to turn the phone on or off.
Press and hold the Volume down key at the
same time for 2 seconds to take a screen.
Proximity and light sensor
A sensor will automatically dim or brighten the screen according to the environment.
Take pictures and record videos with a
Rear camera
13+5+2 MP lens.
Use features such as the wide-angle lens and Portrait mode.
Front camera
Take pictures and record videos while facing the screen.
Receiver Hear the caller and automated prompts.
SIM tray
Insert your Nano SIM card and microSD for ser­vice and additional storage.
Speaker Listen to calls, automated prompts, and music.
Microphone High-fidelity sensors that can pick up sounds
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Part Description
Fingerprint sensor Unlock your phone with a touch of your finger.
Flash
• Brighten photos taken indoors or at night.
• Use as a flashlight to see in dark areas
Plug in a headset (sold separately) to listen to
Headset Jack
music or for convenient, hands-free conversations.
• View information needed to operate your
Touch screen
phone.
• Access your phone’s features and applications.
USB charging port
Volume keys
Connect the USB cable (included) for charging, or connect other accessories.
Adjust the volume for ringtones, media, notification and system sounds.
CAUTION! Inserting an accessory into the incorrect jack may damage phone.
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Battery use
Following topics explain how to care for your phone’s non-removable battery.
Battery cautions Storage: Avoid storing or leaving the phone with no charge remaining. Saved information and settings may become lost or changed, or the battery may become unusable. Charge once every six months before storing or leaving unused for a long period of time.
Charge the battery
Follow these instructions to charge your phone’s battery using either the included AC adapter or via USB connection on your computer.
Charge using the AC adapter
1. Connect one end of the data cable to the USB port located on the bottom of your phone.
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2. Connect the other end to the power adapter.
3. Connect the power adapter to an electrical outlet to fully charge your
phone.
Use the power adapter that comes with your phone; using other adapters may damage your phone.
Charging your phone with a USB cable connected to a laptop will take longer than with the power adapter.
The phone will power off automatically when the battery is too low. Charge the battery if this happens. When the battery is critically low, the phone may need a few minutes to build a charge before turning back on. Playing games or performing other activities while charging may drain the battery and cause it to power off.
The battery will gradually discharge if it is left unused for a long period of time. Before using the battery again, you must recharge it in order to power on and use your phone normally.
15
Install a SIM/SD Card
Insert a Nano SIM/microSD card
1. Insert the SIM Card Tray Pin into the card tray slot and remove the SIM card tray.
2. Place the Nano SIM card and microSD card into the tray.
3. Gently slide the card tray back into the slot.
Mount an SD card
1. With an SD card inserted, swipe up from the Home screen to access Apps and tap Settings .
2. Tap Storage > SD card.
3. Tap MOUNT on the prompted.
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Unmount an SD card
Always unmount an SD card before removing it from your phone to avoid corrupting or damaging the files on the SD card
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Storage > .
Your SD card is now safely unmounted. To use this SD card again, you will need to remove and mount it again.
Remove an SD card Insert the SIM Card Tray Pin into the card tray slot and
remove the SIM card tray. Pull out the card tray slot and remove the SD card.
17
Format an SD card
When you insert an optional SD card for the first time, it is recommended that you format it on your phone.
Note: Formatting your SD card will erase all files on the card. Make sure to back up your files in another location before formatting.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Storage > SD card.
3. Tap Menu to access the Options menu, then tap Storage settings.
4. Select Format or Format as internal, then tap FORMAT SD CARD to confirm
All data on the SD card is erased, and the card is now formatted for use on your phone.
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Turn your phone on and off
The instructions below explain how to turn your phone on and off.
Turn your phone on
Press and hold the Power key until the device turns on.
Turn your phone off
1. Press and hold the Power key.
2. Tap Power off.
Power
key
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Use the touch screen
Your phone’s touch screen lets you control actions through a variety of touch gestures.
Tap or touch
Tap or touch with your finger or type characters into the on-screen keyboard, select and open applications and settings, or press on-screen buttons.
Touch and hold
Touch and hold an item to view available options (for example, a contact or link in a Web page), or to move icons or widgets.
Swipe or slide
Quickly drag your finger vertically or horizontally across the screen to swipe or slide.
Drag
Touch and hold your finger with slight pressure, then move your finger slowly across the screen to drag. While dragging, do not release your finger until you have reached the target position.
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Rotate
Rotate the phone sideways to automatically change the screen orientation from portrait to landscape. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See more details.
Note: To activate Auto-rotate mode, swipe up from Home screen to access Apps and tap Settings > Display >
Advanced > Auto-rotate screen,and slide the switch to the On position. You can also activate it by dragging the
Status bar down and tapping Auto-rotate .
“Touch screen keyboards” on page 39
for
Pinch and spread
Use your thumb and forefinger in a pinching motion on your screen to zoom out, or spread them to zoom in when viewing a picture or a web page. Move ngers outward to zoom out and inward to zoom in.
Complete the setup screens
Once your service has been activated, you will need to run Setup. The Setup Wizard will appear to guide you through the basic settings on your device.
You will be prompted to select the language you want to use, set up your Wi-Fi connection, enter your name, set a screen lock method, sign into your Google™ account, select location services, and more. Follow the remaining instructions to finish our phone setup.
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Basic operations
The following topics outline basic features and operations of your phone.
22
Home screen and Apps list
Most of your phone’s operations originate from the Home screen or the Apps
(applications) list.
1. From any screen, press the Home button to display the Home screen.
2. From the Home screen, swipe up to access the Apps list.
Home
For information about using the Home screen, see
page 48
.
Home screen basics” on
23
Select options and navigate screens
Tap icons, on-screen buttons, and other items to open or activate the assigned function.
Tap the Back button to return to the previous screen.
Recent applications
View your recently used applications by tapping the Recent Apps button .
Back
Recent
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Switch between recently opened apps
You can easily switch between the apps you’ve recently opened.
Tap the Recent Apps button to see your recently- opened apps.
Tap to clear all apps
Swipe right or left through the cards to find an app and tap it
1.
2. To close an app, swipe up on it.
3. To close all of the apps and clear the list, slide to the far left of the list and tap CLEAR ALL.
4. You can tap the Recent Apps button twice to quickly switch between two most recently used apps.
25
Phone settings menu
You can customize your phone’s settings and options in the Settings menu.
There are two ways to access the Settings menu:
From the Home screen, swipe up to access Apps and tap Settings
From any screen, swipe the Status bar down twice and tap Settings
For more information, see
Basic settings” on page 137
.
Swipe down twice
.
.
Settings
“or”
Settings
26
Portrait and landscape screen orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (horizontal or widescreen) when the phone is rotated sideways.
Note: Not all screens can be used in landscape orientation.
Turn screen rotation on or off
Drag the Status bar down and tap Auto-rotate to turn it on or off.
You can also set the rotation option from the Settings menu. From the
Home screen, swipe up to access Apps and tap Settings . Tap Display > Advanced > Auto-rotate screen and slide the switch to the On or Off position to activate or deactivate screen rotation.
27
Capture screenshots
There are two ways to capture a screenshot:
Press and hold the Power key and Volume down key at the same time to
capture a screenshot of the current screen.
Tap the Recent Apps button and scroll to the screen you want to take
an image of and tap Screenshots.
Your screenshots will be stored in the Screenshots album in the phone’s
Photos app. From the Home screen, tap Photos > Albums > Screenshots.
Applications
The following topics describe how to access the Apps list and launch applications on your phone.
Launch apps
All installed apps can be accessed and
launched from the Apps list.
1. From the Home screen, swipe up to access the Apps list.
2. Tap an app icon to launch the app.
28
Work with apps
App folders
1. From the Home screen, touch an app folder to open it. Tap an app
shortcut to launch the app.
2. To add more apps to the folder, drag each app over to the folder. See
“Add folders to the Home screen” on page 60
Open folder
.
Tap to rename
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App shortcuts
Tap and hold an app icon on the Home screen or Apps list to display a shortcut menu that lets you quickly access common app functions.
Note: Not all apps support the App shortcuts feature.
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