AT&T KX-TG5421, KX-TG5423, KX-TG5422 User Manual

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Operating Instructions

5.8 GHz Digital Cordless Phone

Model shown is KX-TG5421.

Model No.

5.8 GHz Digital Cordless Phone

Model No.

5.8 GHz Digital Cordless Phone

Model No.

KX-TG5421

with Dual Handsets

KX-TG5422

with Three Handsets

KX-TG5423

This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider.

Charge the battery for 6 hours before initial use.

Please read these Operating Instructions before using the unit and save for future reference.

For assistance, visit our website: http://www.panasonic.com for customers in the U.S.A. or Puerto Rico.

Introduction

Your phone . . . . . . . . . . . . . . . . . . . . 4

Accessory information . . . . . . . . . . . . . . 5

Important safety instructions . . . . . . . . . 6

For best performance . . . . . . . . . . . . . . . 8

Preparation

Connections . . . . . . . . . . . . . . . . . . . . . . 9

Battery installation . . . . . . . . . . . . . . . . 10

Battery charge . . . . . . . . . . . . . . . . . . . 11

Battery replacement . . . . . . . . . . . . . . . 12

Controls and displays . . . . . . . . . . . . . . 13

Controls . . . . . . . . . . . . . . . . . . . . . . 13

Display . . . . . . . . . . . . . . . . . . . . . . . 15

Making/Answering Calls

Making calls . . . . . . . . . . . . . . . . . . . . . 16

Answering calls . . . . . . . . . . . . . . . . . . 17

Useful features during a call. . . . . . . . . 18

HOLD button . . . . . . . . . . . . . . . . . . 18

MUTE button . . . . . . . . . . . . . . . . . . 18

Voice enhancer . . . . . . . . . . . . . . . . 18

Clarity booster . . . . . . . . . . . . . . . . . 19

Call share (KX-TG5422 and KX-

TG5423 only) . . . . . . . . . . . . . . . . . . 19

PAUSE button (for PBX/long distance

service users). . . . . . . . . . . . . . . . . . 19

Flash button . . . . . . . . . . . . . . . . . . . 19

For Call Waiting service users . . . . . 20

Temporary tone dialing (for rotary/pulse

service users). . . . . . . . . . . . . . . . . . 20

Phonebook

Using the phonebook . . . . . . . . . . . . . . 21

Adding items to the phonebook . . . . 21

Calling someone in the phonebook . 22

Editing items in the phonebook . . . . 22

Erasing items in the phonebook. . . . 22

Chain dial feature. . . . . . . . . . . . . . . 23

Copying phonebook items (KX-TG5422

and KX-TG5423 only). . . . . . . . . . . . . . 23

For KX-TG5422 users . . . . . . . . . . . 23

For KX-TG5423 users . . . . . . . . . . . 24

Caller ID Service

Using Caller ID service. . . . . . . . . . . . . 25

Ringer ID and light-up ID . . . . . . . . . 25

Caller list. . . . . . . . . . . . . . . . . . . . . . . . 26

Viewing the caller list and calling

back . . . . . . . . . . . . . . . . . . . . . . . . . 26

Editing a caller’s phone number before

calling back . . . . . . . . . . . . . . . . . . . 27

Storing caller information into the

phonebook . . . . . . . . . . . . . . . . . . . . 28

Erasing caller information. . . . . . . . . 28

Intercom Features

Handset locator . . . . . . . . . . . . . . . . . . 29

For KX-TG5421 users . . . . . . . . . . . 29

For KX-TG5422 users . . . . . . . . . . . 29

For KX-TG5423 users . . . . . . . . . . . 29

Intercom (KX-TG5422 and KX-TG5423

only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

For KX-TG5422 users . . . . . . . . . . . 30

For KX-TG5423 users . . . . . . . . . . . 30

Transferring a call (KX-TG5422 and KX-

TG5423 only) . . . . . . . . . . . . . . . . . . . . 31

Conference calls (KX-TG5422 and KX-

TG5423 only) . . . . . . . . . . . . . . . . . . . . 32

Voice Mail Service

Using Voice Mail service. . . . . . . . . . . . 33

Storing the Voice Mail (VM) access

number . . . . . . . . . . . . . . . . . . . . . . . 33

Voice Mail (VM) Tone Detection . . . 33

Listening to Voice Mail messages . . 34

Message alert. . . . . . . . . . . . . . . . . . 34

Programmable Settings

Guide to handset programming . . . . . . 35

Ringer settings . . . . . . . . . . . . . . . . . . . 36

Handset ringer volume . . . . . . . . . . . 36

Handset ringer tone . . . . . . . . . . . . . 36

Handset interrupt tone (KX-TG5422

and KX-TG5423 only) . . . . . . . . . . . 37

Call options. . . . . . . . . . . . . . . . . . . . . . 37

Auto talk . . . . . . . . . . . . . . . . . . . . . . 37

Voice enhancer . . . . . . . . . . . . . . . . 38

Caller ID edit . . . . . . . . . . . . . . . . . . 38

Display options . . . . . . . . . . . . . . . . . . . 38

Handset LCD contrast . . . . . . . . . . . 38

Display language . . . . . . . . . . . . . . . 38

Telephone settings . . . . . . . . . . . . . . . . 39

Dialing mode . . . . . . . . . . . . . . . . . . 39

Flash time. . . . . . . . . . . . . . . . . . . . . 39

Line mode . . . . . . . . . . . . . . . . . . . . 39

2 For assistance, please call 1-800-211-PANA (7262).

Other options . . . . . . . . . . . . . . . . . . . . 40

Handset key tone. . . . . . . . . . . . . . . 40

Re-registering the handset. . . . . . . . 40

Customer support . . . . . . . . . . . . . . 40

Programming via direct commands . . . 41

Direct commands chart . . . . . . . . . . 41

Useful Information

Belt clip. . . . . . . . . . . . . . . . . . . . . . . . . 43

Headset (optional) . . . . . . . . . . . . . . . . 43

Wall mounting. . . . . . . . . . . . . . . . . . . . 44

Base unit . . . . . . . . . . . . . . . . . . . . . 44

Charger unit (KX-TG5422 and KX-

TG5423 only) . . . . . . . . . . . . . . . . . . 46

Error messages . . . . . . . . . . . . . . . . . . 47

Troubleshooting . . . . . . . . . . . . . . . . . . 48

General use . . . . . . . . . . . . . . . . . . . 48

Programmable settings . . . . . . . . . . 48

Making/answering calls, Intercom . . 49

Phonebook. . . . . . . . . . . . . . . . . . . . 49

Caller ID. . . . . . . . . . . . . . . . . . . . . . 50

Battery charge . . . . . . . . . . . . . . . . . 51

Power failure . . . . . . . . . . . . . . . . . . 51

Important information about subscription

services . . . . . . . . . . . . . . . . . . . . . . . . 52

FCC and other information . . . . . . . . . . 53

Technical information . . . . . . . . . . . . . . 56

Base unit . . . . . . . . . . . . . . . . . . . . . 56

Handset . . . . . . . . . . . . . . . . . . . . . . 56

Charger unit (KX-TG5422 and KX-

TG5423 only) . . . . . . . . . . . . . . . . . . 56

Warranty. . . . . . . . . . . . . . . . . . . . . . . . 57

Customer services . . . . . . . . . . . . . . . . 59

Table of Contents

Index

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 60

For assistance, please call 1-800-211-PANA (7262). 3

Introduction

Thank you for purchasing a Panasonic cordless telephone.

We recommend keeping a record of the following information for future reference.

Serial No. Date of purchase (found on the bottom of the unit)

Name and address of dealer

Attach your purchase receipt here.

Energy Star:

As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

ENERGY STAR is a U.S. registered mark.

Your phone

KX-TG5421 KX-TG5422

KX-TG5423

L References in these operating instructions to the charger and to the multiple handsets

are for KX-TG5422 and KX-TG5423 users only.

4 For assistance, please call 1-800-211-PANA (7262).

Introduction

Accessory information

Included accessories

To order replacement accessories, call 1-800-332-5368. TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Quantity

No. Accessory items Order number

1 AC adaptor for base unit PQLV1Z 1 1 1 1 2 Telephone line cord PQJA10075Z 1 1 1 1 3 Wall mounting adaptor PQKL10068Z1 1 – – –

PQKL10068Z2 – – 1 1

PQKL10068Z3 – 1 – –

4 Battery HHR-P104 1 1 2 3 5 Handset cover PQYNTG5421SR 1 – – –

PQYNTG5421WR – 1 – –

PQYNTG5432MR – – 2 3

6 Belt clip PQKE10396Z1 1 – – –

PQKE10396Z2 – – 2 3

PQKE10396Z4 – 1 – –

7 Charger PQLV30030ZM – – 1 2

AC adaptor for charger KX-TCA1-G – – 1 2

1234

KX-TG 5421S

KX-TG 5421W

KX-TG 5422M

KX-TG 5423M

567

Additional/replacement accessories

Accessory items Order number

Rechargeable nickel metal hydride (Ni-MH) battery

Headset KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA,

Battery back-up power supply KX-TCA200

For assistance, please call 1-800-211-PANA (7262). 5

HHR-P104

KX-TCA91, KX-TCA92, or KX-TCA98

Introduction

Important safety instructions

When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.

1. Read and understand all instructions.

2. Follow all warnings and instructions

marked on this unit.

3. Unplug this unit from power outlets

before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this unit near water, for

example near a bathtub, wash bowl, kitchen sink, etc.

5. Place the unit securely on a stable

surface. Serious damage and/or injury may result if the unit falls.

6. Do not cover slots and openings on the

unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided.

7. Use only the power source marked on

the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

8. Do not place objects on the power

cord. Install the unit where no one can step or trip on the cord.

9. Do not overload power outlets and

extension cords. This can result in the risk of fire or electric shock.

10. Never push any objects through slots

in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit.

11. To reduce the risk of electric shock, do

not disassemble this unit. Take the unit to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks.

Incorrect reassembly can cause electric shock when the unit is subsequently used.

12. Unplug this unit from power outlets and refer servicing to an authorized service center when the following conditions occur: A. When the power cord is damaged

or frayed.

B. If liquid has been spilled into the

unit.

C. If the unit has been exposed to rain

or water.

D. If the unit does not work normally

by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.

E. If the unit has been dropped or

physically damaged.

F. If the unit exhibits a distinct change

in performance.

13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.

14. Do not use this unit to report a gas leak, when in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

CAUTION:

Installation

L Never install telephone wiring during a

lightning storm.

L Never install telephone jacks in wet

locations unless the jack is specifically designed for wet locations.

L Never touch uninsulated telephone

wires or terminals unless the telephone line has been disconnected at the network interface.

L Use caution when installing or modifying

telephone lines.

6 For assistance, please call 1-800-211-PANA (7262).

Introduction

L Do not touch the plug with wet hands. L The AC adaptor is used as the main

disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible.

Battery

To reduce the risk of fire or injury to persons, read and follow these instructions.

L Use only the battery(ies) specified. L Do not dispose of the battery(ies) in a

fire. They may explode. Check with local waste management codes for special disposal instructions.

L Do not open or mutilate the battery(ies).

Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

L Exercise care when handling the

battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.

L Charge the battery(ies) provided with or

identified for use with this product only in accordance with the instructions and limitations specified in this manual.

the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.

WARNING:

L To prevent the risk of fire or electrical

shock, do not expose this product to rain or any type of moisture.

Medical

L Consult the manufacturer of any

personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 5.76 GHz to 5.84 GHz, and the power output level can range from 0.25 to 0.5 watts.) Do not use

For assistance, please call 1-800-211-PANA (7262). 7

Introduction

For best performance

Base unit location/noise

The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following:

L Placing the unit away from electrical

appliances such as a TV, personal computer or another cordless phone.

L Placing the base unit in a HIGH and

CENTRAL location with no obstructions such as walls.

L Raising the antennas vertically. L If you use the handset near a microwave

oven which is being used, noise may be heard. Move away from the microwave oven and closer to the base unit.

L If you use the handset near another

cordless phone’s base unit, noise may be heard. Move away from the other cordless phone’s base unit and closer to your base unit.

L The maximum calling distance may be

shortened when the unit is used in the following places: Near obstacles such as hills, tunnels, undergrounds, near metal objects such as wire fences, etc.

L Operating near 5.8 GHz electrical

appliances may cause interference. Move away from the electrical appliances.

Routine care

L Wipe the outer surface of the unit with a

soft cloth. Do not use benzine, thinner or any abrasive powder.

Environment

L Keep the unit away from electrical noise

generating devices, such as fluorescent lamps and motors.

L The unit should be kept free from

excessive smoke, dust, high temperature and vibration.

L The unit should not be exposed to direct

sunlight.

L Do not place heavy objects on top of the

unit.

L When you leave the unit unused for a

long period of time, unplug this unit from power outlet.

L The unit should be kept away from heat

sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.

8 For assistance, please call 1-800-211-PANA (7262).

Connections

Base unit

Preparation

Raise the antennas.

To single-line telephone jack (RJ11C)

Telephone line cord

Charger unit (KX-TG5422 and KX-TG5423 only)

Fasten the AC adaptor cord.

Hook

To power outlet (120 V AC, 60 Hz)

AC adaptor

To power outlet (120 V AC, 60 Hz)

AC adaptor

Note:

L Base unit: Use only the included Panasonic AC adaptor PQLV1. L Charger unit: Use only the included Panasonic AC adaptor KX-TCA1. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel

warm during use.)

L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.

Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

L The unit will not work during a power failure. We recommend connecting a standard

telephone to the same telephone line or to the same telephone jack using the Panasonic KX-J66 T-adaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5.

For assistance, please call 1-800-211-PANA (7262). 9

Preparation

If you subscribe to an xDSL service

L Please attach a noise filter (contact your

xDSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. – Caller ID features (page 25) do not

function properly.

To single-line telephone jack (RJ11C)

Telephone line cord

Noise filter (For xDSL users)

Battery installation

1 Insert the battery (1), and press it

down until it snaps into the compartment (2).

2 Close the handset cover.

10 For assistance, please call 1-800-211-PANA (7262).

Preparation

Battery charge

Place the handset on the base unit or charger for 6 hours before initial use.

L The unit will beep once, the CHARGE

indicator will light, and “Charging” will be displayed.

L “Charge completed” is displayed

when the battery has been fully charged. The CHARGE indicator will remain lit.

Base unit

CHARGE indicator

Charger unit (KX-TG5422 and KXTG5423 only)

Battery strength

You can confirm the battery strength on the handset display.

Battery icon Battery strength

5 Fully charged

6 Medium

7 Low

When flashing: needs to be recharged.

8 Discharged

Recharging the battery

Recharge the battery when: –“Recharge battery” is displayed or

7 flashes on the handset display.

– the handset beeps intermittently while it

is in use.

Note:

L Recharge the handset battery for more

than 15 minutes, or the display will continue showing the indication.

L If the battery has been discharged, the

handset will display “Charge for 6h” and 8 when you place the handset on the base unit or charger.

CHARGE indicator

Note:

L To ensure the battery charges properly,

clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to grease, dust, or high humidity.

For assistance, please call 1-800-211-PANA (7262). 11

Preparation

Battery performance

After your Panasonic battery is fully charged, you can expect the following performance:

Operation Operating time

While in use (talking)

While not in use (standby)

While using the Clarity Booster feature (page 19)

*1 Handset is off the base unit or charger

but not in use.

Note:

L Battery power is consumed whenever

the handset is off the base unit or charger, even when the handset is not in use. The longer you leave the handset off the base unit or charger, the shorter you can actually talk on the handset. Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use.

L Once the battery is fully charged, you do

not have to charge it again until “Recharge battery” is displayed or 7 flashes. This will maximize the battery life.

Up to 5 hours

Up to 11 days

Up to 3 hours

Battery replacement

If battery performance diminishes, make sure you have cleaned the charge contacts and fully charged the battery. The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery.

–“Recharge battery” – 7 (flashing) –“Charge for 6h” – 8 L Use only the rechargeable Panasonic

battery noted on page 5.

1 Press the notch on the cover firmly and

slide it as indicated by the arrow.

2 Replace the old battery with a new one,

and close the cover (see page 10 for battery installation).

Attention:

A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery.

12 For assistance, please call 1-800-211-PANA (7262).

Preparation

Controls and displays

Controls

Base unit

AB C A B D E F E

KX-TG5423

KX-TG5421

A {HANDSET LOCATOR1} B {HANDSET LOCATOR2} C {HANDSET LOCATOR3} D {HANDSET LOCATOR} E Antenna F IN USE indicator G Charge contacts H CHARGE indicator

KX-TG5422

For assistance, please call 1-800-211-PANA (7262). 13

Preparation

Handset

C D

H I

KX-TG5421 KX-TG5422 and

HOLD

A Speaker B Soft key C Headset jack D {C} (TALK) E Navigator key F {s} (SP-PHONE) G {*} (TONE) H {PAUSE} {REDIAL} I Microphone J Charge contacts K Ringer indicator

Message indicator

L Receiver M Display

KX-TG5423

HOLD

INTERCOM

M N

O P

N {MENU} O {OFF} P {MUTE} {CLEAR} Q {HOLD} R {HOLD} {INTERCOM}

Charger unit (KX-TG5422 and KXTG5423 only)

A Charge contacts B CHARGE indicator

Using the navigator key

The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}.

14 For assistance, please call 1-800-211-PANA (7262).

Preparation

Display

Handset display items

Displayed item

J Voice enhancer is on.

5 Battery strength

Soft keys

The handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it.

L The functions displayed will vary

depending on how you are using the unit.

L When a function does not appear above

a soft key, the soft key has no function.

Meaning

Rcvd Phone

calls book

Backlit display and handset keypad

The handset display and dialing buttons will light for a few seconds after pressing any of the handset’s controls or lifting the handset off the base unit or charger. They will also light when a call is being received.

Soft key examples:

Display function

Rcvd

Action

Enters caller list

calls

VM Dials Voice Mail access

number

Conf Establishes a conference

call

*1 KX-TG5422 and KX-TG5423 only

For assistance, please call 1-800-211-PANA (7262). 15

Making/Answering Calls

Making calls

Soft keys

{C}

{s}

{*}

{PAUS E}

{REDIAL}

1 Lift the handset and press {C}.

L “Talk” will be displayed.

2 Dial the phone number.

{OFF}

Navigator key

{MUTE} {CLEAR}

{HOLD}

Microphone

4 When finished talking, press {OFF} or

place the handset on the base unit or charger.

Note:

L Talk alternately with the caller in a quiet

room.

L If the other party has difficulty hearing

you, press {V} to decrease the speaker volume.

L While on a call, you can switch from the

receiver to the speakerphone by pressing {s}. To switch back to the receiver, press {C}.

To adjust the speaker volume

6 levels (high to low) are available. While using the speaker, press {V} or {^} repeatedly.

To dial after confirming the entered number

3 When finished talking, press {OFF} or

place the handset on the base unit or charger.

Note:

L “Line in use” is displayed when

someone is talking on the other handsets (KX-TG5422 and KX-TG5423 only) or another phone.

To adjust the receiver volume

3 levels (high/medium/low) are available. While using the receiver, press {V} or {^} repeatedly.

To use the speakerphone

1 Lift the handset and press {s}.

L “SP-phone” will be displayed.

2 Dial the phone number.

3 When the other party answers, speak

into the microphone.

1 Enter the phone number.

Example:

3334444

Flash Call

L To correct a digit, press {<} or {>} to

move the cursor, then press

{CLEAR}. Enter the correct number.

L If a pause is required when dialing,

press {PAUSE} where needed (page

19).

L To cancel, press {OFF}.

2 Press {C}, {s}, or {Call}.

3 When finished talking, press {OFF} or

place the handset on the base unit or charger.

To redial the last number dialed

1 Press {C} or {s}.

2 Press {REDIAL}.

16 For assistance, please call 1-800-211-PANA (7262).

Making/Answering Calls

To make a call using the redial list

The last 5 phone numbers dialed are stored in the redial list.

1 Press {REDIAL}.

L The last number dialed will be

displayed.

2 Press {V} or {^} repeatedly to display

the desired number. L To delete the displayed number,

press {CLEAR}.

L To exit the list, press {OFF}.

3 Press {C}, {s}, or {Call}.

Answering calls

When a call is being received, the ringer indicator flashes rapidly.

1 Lift the handset and press {C} or {s}.

L You can also answer a call by

pressing any button except {V}, {^}, {<}, {>}, or {OFF}. (Any key talk

feature)

2 When finished talking, press {OFF} or

place the handset on the base unit or charger.

Auto talk

This feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not need to press {C}. To activate this feature, see page 37.

Temporary ringer off

While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {OFF}. The handset will ring the next time a call is received.

For assistance, please call 1-800-211-PANA (7262). 17

Making/Answering Calls

Useful features during a call

HOLD button

This feature allows you to put an outside call on hold.

KX-TG5421:

Press {HOLD} during an outside call. L “Hold” will be displayed. L To return to the call, press {C} or {s}.

KX-TG5422 and KX-TG5423:

1 Press {HOLD} during an outside call.

L To transfer the call to another

handset, see page 31, step 2.

2 Press {HOLD} again.

L “Hold” will be displayed. L To return to the call, press {C} or

{s}.

L Another handset user can take the

call by pressing {C} or {s}.

Note:

L “Line on hold” will be displayed on

the other handsets (KX-TG5422 and KX-TG5423 only).

L If another phone is connected on the

same line (page 9), you can also take the call by lifting its handset.

L If a call is kept on hold for more than 6

minutes, an alarm tone will start to sound and the ringer indicator will flash rapidly. After 4 additional minutes on hold, the call will be disconnected.

MUTE button

You can mute your voice during a conversation. While mute is turned on you will be able to hear the other party, but the other party will not be able to hear you. To mute your voice, press {MUTE}.

Example:

L “<Mute>” will flash on the display. L To return to the conversation, press

{MUTE}, {C}, or {s}.

Talk 00-00-30 <Mute>

Voice enhancer

This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand.

1 Press {MENU} during an outside call.

2 To turn this feature on or off, press {3}.

L You can also select “V.E. on” or

“V.E. off” by pressing {V} or {^} then pressing {>}.

3=V.E. on

L When turned on, “J” will be

displayed.

Note:

L Once you turn voice enhancer on, it will

be activated for all outside calls until turned off.

L You can also turn this feature on or off by

programming (page 38).

L Depending on the condition and quality

of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off.

18 For assistance, please call 1-800-211-PANA (7262).

Making/Answering Calls

Clarity booster

This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary. This feature will turn off when you hang up or put a call on hold. It will not turn off automatically during a call. You can also turn this feature on or off manually.

1 Press {MENU} during an outside call.

2 Press {2} to select “Booster on” or

“Booster off”. L You can also select “Booster on” or

“Booster off” by pressing {V} or {^} then pressing {>}.

1=Phonebook

2=Booster on

L While this feature is turned on,

“BOOST” will flash on the display.

Note:

L If this feature is turned off manually

during a call, it will not be turned on automatically during the same call.

L While this feature is turned on, battery

operating time will be shortened (page

12).

Call share (KX-TG5422 and KXTG5423 only)

When another handset is on an outside call, this feature allows you to join that call. To join a conversation, press {C} or {s} when the other handset is on an outside call.

L “Conference” will be displayed. L KX-TG5423 only:

A maximum of 3 parties including the outside party can join a conversation.

PAUSE button (for PBX/long distance service users)

A pause is sometimes required when making calls using a PBX or long distance service. For example, if you need to dial the line access number “9” when making outside calls with a PBX:

1 Press {9}.

2 Press {PAUSE}, then dial the phone

number.

Example:

9P15556667777

Flash Call

3 Press {C}, {s}, or {Call}.

Note:

L A 3.5 second pause is inserted each

time {PAU SE} is pressed. Press repeatedly to insert longer pauses.

Flash button

Pressing {Flash} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting.

Example:

Note:

L To change the flash time, see page 39.

Talk 00-00-20

Flash

For assistance, please call 1-800-211-PANA (7262). 19

Making/Answering Calls

For Call Waiting service users

To use Call Waiting, you must subscribe to your telephone company’s Call Waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Press {Flash} to answer the 2nd call.

L The 1st call is put on hold while you

answer the 2nd call.

L To switch between calls, press {Flash}.

Note:

L Please contact your telephone company

for details and availability of this service in your area.

Temporary tone dialing (for rotary/pulse service users)

You can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing.

Note:

L The dialing mode will return to pulse

when you hang up.

20 For assistance, please call 1-800-211-PANA (7262).

Using the phonebook

The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name.

Phonebook

7 Press {Save}.

L To add other items, repeat from step

8 Press {OFF}.

Note:

L Caller ID subscribers can use ringer ID

and light-up ID features (page 25).

Adding items to the phonebook

1 Press {Phonebook}.

Rcvd Phone

calls book

2 Press {Add}.

L The display shows the number of

items in the phonebook.

Example:

Phonebook 7 items

Add Search

3 Enter the name (max. 16 characters).

See the character table for entry.

Enter name

Back Next

4 Press {Next}.

5 Enter the phone number (max. 32

digits). L If a pause is required when dialing,

press {PAUSE} where needed (page

19).

Enter phone no.

6 Press {Next}.

L If you want to change the name and

number, press {Edit}, then repeat from step 3.

Example:

Tom 555-765-4321

Edit Save

Character table

The dial keys can be used to enter characters. To enter a character, press the appropriate dial key, repeatedly if

necessary. To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space.

Key Characters

{1} &’ (),–. / 1

{2} abcABC2

{3} def DEF3

{4} ghi GHI 4

{5} jklJKL5

{6} mn o MN O6

{7} pqr sPQRS7

{8} tuvTUV8

{9} wxyzWXYZ9

{0} 0Space

{*} ;

{#} #

{CLEAR} To delete a character or

number

To edit/correct a mistake

Press {<} or {>} to move the cursor to the character or number you wish to erase, then press {CLEAR}. Enter the appropriate character or number.

Note: L Press and hold {CLEAR} to erase all

characters or numbers.

For assistance, please call 1-800-211-PANA (7262). 21

Phonebook

Calling someone in the phonebook

Phonebook items can be searched for alphabetically by scrolling through the phonebook items.

1 Press {Phonebook}.

L For quick search, you can skip to step

2 Press {Search}.

0-9=Name search

=Scroll list

3 Press {V} or {^} repeatedly to display

the desired item.

L To exit the phonebook, press {OFF}.

4 Press {C} or {s}.

Note:

L To view a phone number over 16 digits

long, follow steps 1 to 3, then press {Edit} and {Next}. Press {OFF} when finished.

To search for a name by initial

1 Press {Phonebook}, then press

{Search}.

2 Press the dialing button ({0} to {9},

{#}, or {*}) which corresponds to the first letter you are searching for (see the character table, page 21). Example: “LISA” Press {5} repeatedly to display any name with the initial “L”.

L If there is no item corresponding to

the letter you selected, the next item will be displayed.

Editing items in the phonebook

1 Press {Phonebook}, then press

{Search}.

2 Press {V} or {^} repeatedly to display

the desired item.

3 Press {Edit}.

4 Edit the name if necessary. See the

character table on page 21 for character entry.

5 Press {Next}.

6 Edit the phone number if necessary.

7 Press {Next}, then press {Save}.

L To edit other items, repeat from step

8 Press {OFF}.

Erasing items in the phonebook

1 Press {Phonebook}, then press

{Search}.

2 Press {V} or {^} repeatedly to display

the desired item.

3 Press {CLEAR}.

4 Press {Yes}.

L To cancel erasing, press {No}. L To erase other items, repeat from

step 2.

5 Press {OFF}.

3 Press {V} repeatedly to display the

desired item.

L To exit the phonebook, press {OFF}. L To dial the displayed number, press

{C} or {s}.

22 For assistance, please call 1-800-211-PANA (7262).

Phonebook

Chain dial feature

This feature allows you to dial phone numbers from the phonebook while you are on a call. Example: Using a long distance calling card

1 Dial from the phonebook:

1-800-012-3456 (Calling card access number).

2 When prompted, dial from the

phonebook: 1234 (Calling card PIN).

3 When prompted, dial from the

phonebook: 1-555-012-3456 (the person you want to call).

1 During an outside call, press

{MENU}.

2 Press {1} to select “Phonebook”.

3 Press {V} or {^} repeatedly to display

the desired item.

4 Press {Call}.

L Repeat from step 1 to dial other

numbers.

Note:

L When storing a calling card access

number and your PIN in the phonebook as one phonebook item, press {PAUSE} to add pauses after the number and PIN as necessary (page 19).

L If you have rotary or pulse service, you

need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone.

Copying phonebook items (KX-TG5422 and KX-TG5423 only)

You can copy one or all of the phonebook items from one handset to another.

Important:

L Make sure the destination handset is not

in use.

L Do not place your handset on the base

unit or charger until copying has finished, otherwise copying will stop.

L If an outside call is received during the

phonebook copy, copying will stop. You will need to copy the item(s) later.

L Ringer ID and light-up ID settings for

phonebook items are not copied (page

25).

For KX-TG5422 users

Copying an item

1 Press {MENU}.

2 Scroll to “Copy phonebook” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Copy 1 item” by pressing

{V} or {^}, then press {>}.

4 Press {V} or {^} repeatedly to display

the desired item. L To search for the item by initial, see

page 22.

5 Press {Send}.

L When the item has been copied,

“Complete” will be displayed.

L The destination handset display will

show “Phonebook Receiving”, then “Phonebook Received”.

L To copy another item, repeat from

step 4.

6 Press {OFF}.

For assistance, please call 1-800-211-PANA (7262). 23

Phonebook

Copying all items

1 Press {MENU}.

2 Scroll to “Copy phonebook” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Copy all items” by

pressing {V} or {^}, then press {>}. L When all items have been copied,

“Complete” will be displayed.

L The destination handset display will

show “Phonebook Receiving”, then “Phonebook Received”.

4 Press {OFF}.

For KX-TG5423 users

L To confirm the destination handset

number ([1], [2], or [3]), place that handset on the base unit or charger.

Copying an item

1 Press {MENU}.

2 Scroll to “Copy phonebook” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Copy 1 item” by pressing

{V} or {^}, then press {>}.

L To copy another item, repeat from

step 5.

7 Press {OFF}.

Copying all items

1 Press {MENU}.

2 Scroll to “Copy phonebook” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Copy all items” by

pressing {V} or {^}, then press {>}.

4 Press {V} or {^} repeatedly to select

the destination extension number. L You can also select the extension

number by pressing {1} to {3}.

5 Press {Send}.

L When all items have been copied,

“Complete” will be displayed.

L The destination handset display will

show “Phonebook Receiving”, then “Phonebook Received”.

L To copy items to another extension,

repeat from step 3.

6 Press {OFF}.

4 Press {V} or {^} repeatedly to select

the destination extension number, then press {Next}.

L You can also select the extension

number by pressing {1} to {3}.

5 Press {V} or {^} repeatedly to display

the desired item. L To search for the item by initial, see

page 22.

6 Press {Send}.

L When the item has been copied,

“Complete” will be displayed.

L The destination handset display will

show “Phonebook Receiving”, then “Phonebook Received”.

24 For assistance, please call 1-800-211-PANA (7262).

Caller ID Service

Using Caller ID service

This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service.

Caller ID features

When an outside call is being received, the calling party’s name or telephone number will be displayed. Caller information for the last 50 different callers will be logged in the caller list, allowing you to return missed calls. Caller information is stored by the most recent call to the oldest.

L When Caller ID information is received

and it matches a phone number stored in the phonebook: – The stored name will be displayed and

logged in the caller list. (Personalized

name display)

– The handset will use the ringer tone

and the ringer indicator color you assigned to the caller. (Ringer ID and

light-up ID)

L If the unit cannot receive caller

information, the following will be displayed: “Out of area”: The caller dialed from an area which does not provide Caller ID service. “Private caller”: The caller requested not to send caller information. “Long distance”: The caller called you long distance.

L If the unit is connected to a PBX system,

caller information may not be received properly. Consult your PBX supplier.

Call Waiting Caller ID display

If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information will be displayed after you hear a Call Waiting tone (page 20).

Example:

Note:

L Please contact your telephone company

for details and availability of this service in your area.

BROWN,NANCY 1-555-666-7777

Flash -Waiting-

Ringer ID and light-up ID

This feature can help you identify who is calling by using different ringers and ringer indicator colors for different callers stored in the phonebook. You can assign a different ringer and indicator color to each phonebook item. When a call is received from a caller stored in the phonebook, the ringer and indicator color are used after Caller ID information is displayed.

L Usually the ringer and indicator color will

be changed from the 2nd ring.

Ringer ID

You can assign a different ringer tone to each caller in the phonebook. If you select “No Ringer ID”, the unit will use the ringer tone you set on page 36 when a call is received from that caller. The default setting is “No Ringer ID”.

1 Press {Phonebook}, then press

{Search}.

2 Press {V} or {^} repeatedly to display

the desired item.

3 Press {Option}.

4 Press {1} to select “Ringer ID”.

5 Press {V} or {^} repeatedly to select

the desired ringer tone.

For assistance, please call 1-800-211-PANA (7262). 25

Caller ID Service

L You can also select the ringer tone by

pressing {1} to {7}, or {0} (“No Ringer ID”).

6 Press {Save}, then press {OFF}.

Light-up ID

You can assign a different ringer indicator color to each caller in the phonebook. Select “Color1-Default” (Amber), “Color2” (Green), “Color3” (Red), or “Multicolor”.

1 Press {Phonebook}, then press

{Search}.

2 Press {V} or {^} repeatedly to display

the desired item.

3 Press {Option}.

4 Press {2} to select “Light-up ID”.

5 Press {V} or {^} repeatedly to select

the desired ringer indicator color. L You can also select the color by

pressing {1} to {4}.

6 Press {Save}, then press {OFF}.

Caller list

Caller information for the last 50 different callers will be logged in the caller list. You can use this list to return missed calls.

L Caller information includes caller names

and phone numbers, the date and time of calls, and the number of times the caller called.

Missed calls

If a call is not answered, the unit treats the call as a missed call. The number of missed calls is shown on the handset display. This lets you know if you should view the caller list to see who called while you were out. Example: Handset off the base unit or charger

10 missed calls Rcvd Phone

calls book

Note:

L When new messages are recorded in

your Voice Mail (page 33), you will see “Voice Mail” instead of “missed calls”.

Viewing the caller list and calling back

1 Press {V} or {^} to enter the caller list.

2 Press {V} to search from the most

recent call, or press {^} to search from the oldest call.

L The caller’s name and phone number

are displayed alternately.

Example:

L To exit the caller list, press {OFF}.

26 For assistance, please call 1-800-211-PANA (7262).

SMITH,JACK 3:10P JUN.29

1-555-333-4444 3:10P JUN.29

Caller ID Service

3 Press {C} or {s}.

Note:

L You can also press {Rcvd calls} to

enter the caller list.

L Calling back will not be possible if the

caller information does not include a phone number.

L In some cases, you may have to edit the

number before dialing. (For example, you may have to delete “1” and the area code.)

L KX-TG5422 and KX-TG5423 only:

Each handset has its own caller list. If you viewed the caller list or answered a call on one handset, the same information in the other handsets will be displayed as “missed calls”.

Displayed symbols

L If the same caller calls more than once, it

will be displayed with the number (“×2” to “×9”). Only the date and time of the most recent call will be stored.

L A Q is displayed next to items which

have already been viewed or answered on this handset.

Editing a caller’s phone number before calling back

You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”.

1 Press {V} or {^} to enter the caller list.

2 Press {V} or {^} repeatedly to display

the desired item.

3 Press {Edit} repeatedly until the phone

number is shown in the desired format. Each time you press {Edit}, the phone number will be rearranged into one of 3 patterns.

1 Local phone number

Example:

2 Area code – Local phone number

Example:

3 1 – Area code – Local phone

number

Example:

321-5555

555-321-5555

1-555-321-5555

4 To return a call, press {C} or {s}.

Caller ID number auto edit feature

Once you call back an edited number (see “Editing a caller’s phone number before calling back”), the unit can automatically edit other incoming phone numbers each time you receive a call. For example, you can use this feature to set the unit to ignore the area code of callers in your area code, so that you can call these local numbers using caller information without dialing the area code. To activate this feature, you must edit an item in the caller list (see “Editing a caller’s phone number before calling back”), then call that number. After that, calls from that caller’s area code will be edited automatically. This feature can be turned on or off (page

38). The default setting is ON.

For assistance, please call 1-800-211-PANA (7262). 27

Caller ID Service

Note:

L The handset can remember up to 4 area

codes to be edited. Phone numbers from the 4 most recently edited area codes will be automatically edited.

L This feature will not be activated until

edited numbers are called back.

L If you move to another area, you can

turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again.

Storing caller information into the phonebook

Items in the caller list can be stored into each handset’s phonebook.

1 Press {V} or {^} to enter the caller list.

2 Press {V} or {^} repeatedly to display

the desired item. L To edit the number, press {Edit}

repeatedly until the number is shown in the desired format (page 27, step 3).

Erasing caller information

Erasing a selected item

1 Press {V} or {^} to enter the caller list.

2 Press {V} or {^} repeatedly to display

the desired item.

3 Press {CLEAR}.

L To erase other items, repeat from

step 2.

L To exit the caller list, press {OFF}.

Erasing all items

Make sure that you have no missed calls.

1 Press {V} or {^} to enter the caller list.

2 Press {All erase}.

L To cancel erasing, press {No}.

3 Press {Yes}.

3 Press {Save}.

L If there is no name information for the

caller, “Enter name” will be displayed.

1 Enter the name if necessary (see

page 21, step 3).

2 Press {Next}, then press {Save}.

L To continue storing other items,

repeat from step 2.

4 Press {OFF} to exit.

Note:

L If the caller information does not include

a phone number, you cannot store it in the phonebook.

28 For assistance, please call 1-800-211-PANA (7262).

Handset locator

You can locate a misplaced handset by paging it from the base unit.

For KX-TG5421 users

1 Base unit:

Press {HANDSET LOCATOR} to page the handset.

L The IN USE indicator will flash

rapidly.

L The handset will beep for 1 minute.

2 Base unit:

To stop paging, press {HANDSET LOCATOR}.

Handset: To stop paging, press {OFF}.

For KX-TG5422 users

Intercom Features

L The IN USE indicator will flash

rapidly.

L The handset will beep for 1 minute.

2 Base unit:

To stop paging, press {HANDSET LOCATOR1}, {HANDSET LOCATOR2}, or {HANDSET LOCATOR3}.

Handset: To stop paging, press {OFF}.

1 Base unit:

Press {HANDSET LOCATOR1} or {HANDSET LOCATOR2} to page the

handset. L The IN USE indicator will flash

rapidly.

L The handset will beep for 1 minute.

2 Base unit:

To stop paging, press {HANDSET LOCATOR1}, or {HANDSET LOCATOR2}.

Handset: To stop paging, press {OFF}.

For KX-TG5423 users

1 Base unit:

Press {HANDSET LOCATOR1}, {HANDSET LOCATOR2}, or {HANDSET LOCATOR3} to page the

handset.

For assistance, please call 1-800-211-PANA (7262). 29

Intercom Features

Intercom (KX-TG5422 and KX-TG5423 only)

Intercom calls can be made between 2 handsets.

Note:

L If you have difficulty hearing the other

party while using the speaker, decrease the speaker volume.

L If you receive a phone call while talking

on the intercom, you will hear 2 tones (page 37). To answer the call, press

{OFF}, then press {C} or {s}.

L You cannot change the ringer tone for

intercom calls.

For KX-TG5422 users

From one handset to the other handset

Example: When handset 1 calls handset 2.

1 Handset 1:

Press {INTERCOM}, then press the other handset number {2}.

L You can also select the handset by

pressing {V} or {^} then pressing

{>}.

L The paged handset will beep for 1

minute. To stop paging, press {OFF}.

2 Handset 2:

Press {C}, {s}, or {INTERCOM} to answer.

3 When finished talking, press {OFF} or

place the handset on the base unit or charger.

1 Handset 1:

Press {INTERCOM}. L The paged handset will beep for 1

minute. To stop paging, press {OFF}.

2 Handset 2:

Press {C}, {s}, or {INTERCOM} to answer.

3 When finished talking, press {OFF} or

place the handset on the base unit or charger.

For KX-TG5423 users

From one handset to another handset

Call the desired unit by selecting the extension number, shown in the upper right of each handset’s display.

L To confirm the handset’s extension

number ([1], [2], or [3]), place the handset on the base unit or charger.

30 For assistance, please call 1-800-211-PANA (7262).

Transferring a call (KXTG5422 and KX-TG5423 only)

Outside calls can be transferred between 2 handsets.

1 During an outside call, press

{INTERCOM}. L The call will be put on hold.

2 KX-TG5422 users:

To page the other handset, press

{handset[1]} or {handset[2]}. KX-TG5423 users:

To page another handset, press

{HS[1]}, {HS[2]}, or {HS[3]}.

3 Wait for the paged party to answer.

L The paged handset user can answer

by pressing {C}, {s}, or

{INTERCOM}.

L If there is no answer, press {C} or

{s} to return to the outside call.

Intercom Features

call will ring at your handset again. If you still do not answer the call within 4 minutes, the call will be disconnected.

4 To complete the transfer, press {OFF}.

Transferring a call without speaking to the paged party

1 KX-TG5422 users:

During an outside call, press

{INTERCOM}, then press {handset[1]} or {handset[2]}.

KX-TG5423 users:

During an outside call, press

{INTERCOM}, then press {HS[1]}, {HS[2]}, or {HS[3]}.

2 Press {OFF}.

L The outside call rings at the paged

handset.

Note:

L If the paged party does not answer the

call, press {C} or {s} to return to the call. If not answered within 1 minute, the

For assistance, please call 1-800-211-PANA (7262). 31

Intercom Features

Conference calls (KXTG5422 and KX-TG5423 only)

A conference call allows 2 handsets to speak together with an outside party.

1 During an outside call, press

{INTERCOM}. L The call will be put on hold.

2 KX-TG5422 users:

To page the other handset, press

{handset[1]} or {handset[2]}. KX-TG5423 users:

To page another handset, press

{HS[1]}, {HS[2]}, or {HS[3]}.

3 When the paged party answers, press

{Conf} on your handset to establish a conference call.

L “Conference” will be displayed. L To leave the conference, press

{OFF}. The other parties can

continue the conversation.

Note:

L The outside call can be put on hold by

pressing {HOLD} during a conference call. Communications between extensions are not suspended. Only the person who placed the call on hold can resume the conference by pressing {Conf}.

32 For assistance, please call 1-800-211-PANA (7262).

Using Voice Mail service

Voice Mail is an automatic answering service offered by your telephone company. If you subscribe to this service, your telephone company’s Voice Mail system can answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by the telephone company, not your telephone.

Note:

L Please contact your telephone company

for details and availability of this service in your area.

Storing the Voice Mail (VM) access number

In order to listen to your Voice Mail messages (page 34), you must dial your telephone company’s Voice Mail access number. Once you have stored your Voice Mail access number, you can dial it automatically by pressing {VM} (page 34).

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Voice Mail” by pressing {V}

or {^}, then press {>}.

4 Scroll to “Store VM access#” by

pressing {V} or {^}, then press {>}.

5 Enter your access number (max. 32

digits). L To correct a digit, press {>} or {<} to

move the cursor, then press

{CLEAR}. Enter the correct number.

L If a pause is required when dialing,

press {PAUSE} where needed (page

19).

Voice Mail Service

Note:

L When storing your Voice Mail access

number and your mailbox password, press {PAUSE} to add pauses (page

19) between the access number and the password as necessary. Consult your telephone company for the required pause time. Example:

1-222-333-4444

VM access number

To erase the Voice Mail access number

Repeat steps 1 to 4, then press and hold

{CLEAR} until all digits are erased. Press {Save}, then press {OFF}.

PPPP 8888

Pauses Password

Voice Mail (VM) Tone Detection

Your telephone company sends special signals (sometimes called “Voice Mail tones” or “stutter tones”) to the unit to let you know you have new Voice Mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press {C} or {s}, you have new Voice Mail messages. Minutes after you hang up a call or after the phone stops ringing, your unit will check the phone line to see if new Voice Mail messages have been recorded. The default setting is ON. Turn this feature off when:

– You do not subscribe to Voice Mail

service.

– Your telephone company does not send

Voice Mail tones.

– Your phone is connected to a PBX. If you are not sure which setting is required, consult your telephone company.

Turning VM detection on/off

1 Press {MENU}.

6 Press {Save}, then press {OFF}.

For assistance, please call 1-800-211-PANA (7262). 33

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

Voice Mail Service

3 Scroll to “Voice Mail” by pressing {V}

or {^}, then press {>}.

4 Scroll to “VM tone detect” by

pressing {V} or {^}, then press {>}.

5 Press {V} or {^} repeatedly to select

“On” or “Off”.

6 Press {Save}, then press {OFF}.

Listening to Voice Mail messages

The unit will let you know that you have new Voice Mail messages in the following ways:

–“Voice Mail” will be displayed on the

handset.

– The message indicator on the handset

will flash slowly if message alert feature is turned on.

1 Press {C} or {s}, then press {VM}

within 15 seconds. L If {VM} is not displayed, the Voice

Mail access number has not been stored. Store the number (page 33).

OR Press {MENU}, then press {Select} at “V.M. access”.

L The speakerphone will turn on.

you want to use another phone to listen to Voice Mail messages, you have to dial your access number manually.

Message alert

You can select whether or not the message indicator on the handset will flash when new messages have been recorded. The default setting is OFF.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Message alert” by pressing

{V} or {^}, then press {>}.

4 Press {V} or {^} repeatedly to select

“On” or “Off”.

5 Press {Save}, then press {OFF}.

Note:

L The message indicator will not flash for

new messages while the handset is in use.

L While message alert is on, battery

operating time will be shortened (page

12).

2 Follow the pre-recorded instructions.

3 Press {OFF} when finished.

Note:

L If “Voice Mail” still remains on the

display even after you have listened to new messages, turn it off by pressing and holding {OFF} until the handset beeps.

L If your Voice Mail service uses Voice

Mail tones and the message is over 3 minutes long, the handset may not indicate new messages.

L If your Voice Mail service uses Voice

Mail tones, the tones will be heard from any phone connected to the same line. If

34 For assistance, please call 1-800-211-PANA (7262).

Programmable Settings

Guide to handset programming

For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed.

Important:

L Before programming, make sure the handset and base unit are not being used. The

handset must be operated near the base unit and while off the base unit or charger.

Main menu Sub-menu 1 Sub-menu 2 Page

V.M. access – – page 34

Ringer setting Ringer volume – page 36

Ringer tone – page 36

Interrupt tone

Voice enhancer – – page 38

Copy phonebook

Copy 1 item – page 23, 24

Copy all items – page 24

Customer support – – page 40

Initial setting Voice Mail Store VM access#

Message alert – page 34

LCD contrast – page 38

Key tone – page 40

Auto talk – page 37

Caller ID edit – page 38

Set tel line Set dial mode

Registration – page 40

Change language – page 38

*1 KX-TG5422 and KX-TG5423 only. *2 If you program these settings using one of the handsets, you will not need to program

the same item using the other handset (KX-TG5422 and KX-5423 only).

VM tone detect

Set flash time

Set line mode

– page 37

page 33

page 39

Note:

L To exit programming, press {OFF} at any time. L To go back to the previous menu, press {<} or {Back}, or press {>} or {Select} while

“(Go back)” is displayed.

For assistance, please call 1-800-211-PANA (7262). 35

Programmable Settings

Ringer settings

Handset ringer volume

4 levels (high/medium/low/off) are available. The default setting is HIGH.

1 Press {MENU}.

2 Scroll to “Ringer setting” by

pressing {V} or {^}, then press {>}.

Ringer setting

3 Scroll to “Ringer volume” by pressing

{V} or {^}, then press {>}.

Ringer volume

4 Press {V} or {^} repeatedly to select

the desired volume.

Ringer volume Low

||||||

Back dB Save

L To turn the ringer off, press {V}

repeatedly until “Off ?” is displayed.

5 Press {Save}.

Note:

L When the ringer volume is set to off, the

handset will display “Ringer off”, and will not ring for outside calls. The handset will ring at the low level for intercom calls.

High

Handset ringer tone

You can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies. The default setting is “Tone 1”.

1 Press {MENU}.

2 Scroll to “Ringer setting” by

pressing {V} or {^}, then press {>}.

Ringer setting

3 Scroll to “Ringer tone” by pressing

{V} or {^}, then press {>}.

Ringer tone

4 Press {V} or {^} repeatedly to select

the desired setting.

Ringer tone 1=Tone 1

Back dB Save

L You can also select the ringer tone by

pressing {1} to {7}.

L If the ringer volume has been turned

off, the handset will not ring.

5 Press {Save}, then press {OFF}.

Note:

L If you subscribe to a distinctive ring

service (such as IDENTA-RING), select a tone (Tone 1 to 3). If you select a melody, you will not be able to distinguish lines by their ringers.

L If you select one of the melody ringer

patterns, the ringer will continue to sound for several seconds if: – the caller hangs up before you answer

the call.

– another person answers the call using

another phone connected on the same line.

36 For assistance, please call 1-800-211-PANA (7262).

Programmable Settings

Handset interrupt tone (KXTG5422 and KX-TG5423 only)

This tone lets you know when you receive a call while you are on an intercom call (page 30). “2” (default): The tone will sound 2 times. “On”: The tone will sound for as long as the line rings. “Off”: Turns this feature off.

1 Press {MENU}.

2 Scroll to “Ringer setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Interrupt tone” by

pressing {V} or {^}, then press {>}.

4 Press {V} or {^} repeatedly to select

the desired setting.

5 Press {Save}, then press {OFF}.

Call options

Auto talk

When this feature is turned on, you can answer a call by lifting the handset off the base unit or charger without pressing {C}. The default setting is OFF.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Auto talk” by pressing {V}

or {^}, then press {>}.

4 Press {V} or {^} repeatedly to select

the desired setting.

5 Press {Save}, then press {OFF}.

Note:

L If you subscribe to Caller ID service and

want to view the caller’s information on the handset display after lifting up the handset to answer a call, turn off this feature.

For assistance, please call 1-800-211-PANA (7262). 37

Programmable Settings

Voice enhancer

You can turn the voice enhancer feature on or off. The default setting is OFF.

1 Press {MENU}.

2 Scroll to “Voice enhancer” by

pressing {V} or {^}, then press {>}.

3 Press {V} or {^} repeatedly to select

“On” or “Off”.

4 Press {Save}, then press {OFF}.

L When turned on, “J” will be

displayed.

Caller ID edit

You can turn the Caller ID number auto edit feature (page 27) on or off. The default setting is ON.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Caller ID edit” by

pressing {V} or {^}, then press {>}.

4 Press {V} or {^} repeatedly to select

“On” or “Off”.

5 Press {Save}, then press {OFF}.

Display options

Handset LCD contrast

You can adjust the handset display contrast. There are 6 levels. The default setting is level 3.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “LCD contrast” by pressing

{V} or {^}, then press {>}.

4 Press {V} or {^} repeatedly to select

the desired setting.

5 Press {Save}, then press {OFF}.

Display language

You can select either “English” (default) or “Español” as the display language.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Change language” by

pressing {V} or {^}, then press {>}.

4 Press {V} or {^} repeatedly to select

the desired language.

L You can also select by pressing

{English} or {Español}.

5 Press {Save} or {Salvar}, then press

{OFF}.

Note:

L If you select a language you cannot

read, press {MENU} {0} {8} {1} {Save} to change the display language to English.

38 For assistance, please call 1-800-211-PANA (7262).

Telephone settings

Dialing mode

If you cannot make calls, change this setting depending on your telephone line service. “Tone” (default): For tone dial service. “Pulse”: For rotary pulse dial service.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Set tel line” by pressing

{V} or {^}, then press {>}.

4 Scroll to “Set dial mode” by pressing

{V} or {^}, then press {>}.

5 Press {V} or {^} repeatedly to select

the desired setting.

6 Press {Save}, then press {OFF}.

Flash time

The flash time depends on your telephone exchange or host PBX. You can select: “90ms” (milliseconds), “100ms”, “110ms”, “250ms”, “300ms”, “400ms”, “600ms”, or “700ms” (default).

Programmable Settings

Note:

L The setting should stay at 700 ms unless

pressing {Flash} fails to pick up the Call Waiting call.

L If the unit is connected via a PBX, certain

PBX functions (call transferring, etc.) may not work correctly. Consult your PBX supplier for the correct setting.

Line mode

The line mode is preset to “B” and generally should not be adjusted. If “Line in use” on the handset is not displayed properly, the line mode selection is incorrect. Set line mode to “A”.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Set tel line” by pressing

{V} or {^}, then press {>}.

4 Scroll to “Set line mode” by pressing

{V} or {^}, then press {>}.

5 Press {V} or {^} repeatedly to select

the desired setting.

6 Press {Save}, then press {OFF}.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Set tel line” by pressing

{V} or {^}, then press {>}.

4 Scroll to “Set flash time” by

pressing {V} or {^}, then press {>}.

5 Press {V} or {^} repeatedly to select

the desired setting.

6 Press {Save}, then press {OFF}.

For assistance, please call 1-800-211-PANA (7262). 39

Programmable Settings

Other options

Handset key tone

You can select whether or not key tones are heard when keys are pressed. Includes confirmation tones and error tones. The default setting is ON.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

3 Scroll to “Key tone” by pressing {V} or

{^}, then press {>}.

4 Press {V} or {^} repeatedly to select

“On” or “Off”.

5 Press {Save}, then press {OFF}.

Re-registering the handset

If “No link to base. Move closer to base, try again.” is displayed

even when the handset is near the base unit, you may need to re-register the handset to the base unit.

Important:

L Make sure the base unit is not being

used.

L Have the handset and base unit near

each other when re-registering the handset.

L KX-TG5422 and KX-TG5423 only:

Confirm the extension number of the handset which has lost its link to the base by placing the handset on the base unit or charger. If you accidentally assign another handset’s extension number to it, the other extension will stop functioning.

3 Scroll to “Registration” by pressing

{V} or {^}, then press {>}.

4 KX-TG5421 base unit:

Press and hold {HANDSET LOCATOR} until the CHARGE

indicator flashes.

KX-TG5422 base unit:

Press and hold the handset locator button that corresponds to the handset you want to re-register ({HANDSET

LOCATOR1} or {HANDSET LOCATOR2}) until the CHARGE

indicator flashes.

KX-TG5423 base unit:

Press and hold the handset locator button that corresponds to the handset you want to re-register ({HANDSET

LOCATOR1}, {HANDSET LOCATOR2}, or {HANDSET LOCATOR3}) until the CHARGE

indicator flashes. L After the CHARGE indicator starts

flashing, the rest of the procedure must be completed within 1 minute.

5 Handset:

Press {OK}, then wait until the handset beeps.

L Registration is complete.

Customer support

The handset can display the Internet address where you can download operating instructions for this product using your computer.

1 Press {MENU}.

2 Scroll to “Customer support” by

pressing {V} or {^}, then press {>}. L “www.panasonic.com/support”

will be displayed.

1 Handset:

Press {MENU}.

3 Press {OFF}.

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press {>}.

40 For assistance, please call 1-800-211-PANA (7262).

Programmable Settings

Programming via direct commands

You can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of each feature can be found on the corresponding pages.

1 Press {MENU}.

2 Enter the desired feature code (shown below).

3 Enter the desired setting code (shown below).

L This step may vary depending on the feature being programmed.

4 Press {Save}.

5 Press {OFF} to exit programming mode.

Direct commands chart

Feature Feature code Setting code Page

Ringer volume {1} {1}{1}: Low {2}: Medium

{3}: High {0}: Off

Ringer tone {1} {2}{1}–{3}: Tone pattern 1–3

{4}–{7}: Melody pattern 1–4

Interrupt tone

VM access {3} Go to step 2 on page 34. page 34

Voice enhancer {5}{1}: On {0}: Off page 38

Copy phonebook (1 item)

Copy phonebook (all items)

LCD contrast {0} {1}{1}–{6}: Level 1–6 page 38

Key tone {0} {2}{1}: On {0}: Off page 40

Auto talk {0} {3}{1}: On {0}: Off page 37

Caller ID number auto edit

Set dial mode {0} {5} {1}{1}: Pulse {2}: Tone page 39

*1*2

{1} {3}{1}: On {2}: 2 times {0}: Off page 37

{#} {1} Go to step 4 on page 23 page 23

{#} {1} Go to step 4 on page 24 page 24

{#} {2} – page 24

{#} {2}{1}–{3}: Extension 1–3 page 24

{0} {4}{1}: On {0}: Off page 38

page 36

For assistance, please call 1-800-211-PANA (7262). 41

Programmable Settings

Feature Feature code Setting code Page

Set flash time {0} {5} {2}{1}: 700 ms {2}: 600 ms

{3}: 400 ms {4}: 300 ms {5}: 250 ms {6}: 110 ms {7}: 100 ms {8}: 90 ms

Set line mode {0} {5} {3}{1}: A {2}: B page 39

Store VM access# {0}{7}{1} Go to step 5 on page 33. page 33

VM tone detect {0}{7}{2}{1}: On {0}: Off page 33

Change language {0} {8}{1}: English {2}: Spanish page 38

Message alert {0} {#} {1}: On {0}: Off page 34

Handset registration {0} {0} Go to step 4 on page 40. page 40

*1 KX-TG5422 only. *2 KX-TG5423 only.

Note:

L If you make a mistake or enter the wrong code, press {OFF} then start again by

pressing {MENU}.

page 39

42 For assistance, please call 1-800-211-PANA (7262).

Useful Information

Belt clip

You can hang the handset on your belt or pocket using the included belt clip.

To attach the belt clip

To remove the belt clip

While pressing the top of the clip (1), pull the right edge in the direction of the arrow (2).

Headset (optional)

Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for compatible headsets and ordering information.

To connect an optional headset to the handset

Headset jack

L Model shown is KX-TCA86.

Note:

L To switch to the speakerphone, press

{s}. To return to the headset, press {C}.

For assistance, please call 1-800-211-PANA (7262). 43

Useful Information

Wall mounting

Base unit

The base unit can be mounted on a wall phone plate.

1 Connect the AC adaptor.

Fasten the AC adaptor cord.

Hook

To power outlet

2 Tuck the telephone line cord inside the wall mounting adaptor (1).

Connect the telephone line cord (2).

3 Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base

unit.

44 For assistance, please call 1-800-211-PANA (7262).

Useful Information

4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until

it clicks into place.

5 Connect the telephone line cord. Mount the unit, then slide it down.

L Raise the antennas.

To remove the wall mounting adaptor

While pushing down the release levers (1), remove the adaptor (2).

For assistance, please call 1-800-211-PANA (7262). 45

Useful Information

Charger unit (KX-TG5422 and KX-TG5423 only)

The charger can be wall mounted, as shown below.

1 Connect the AC adaptor.

2 Drive the screws (not included) into the wall using the wall mount template (see below).

3 Mount the charger (1).

4 Slide it down (2) and to the right (3) until it is secure.

25.4 mm (1")

Screws

To power outlet

25.4 mm

(1")

Wall mount template for the charger

46 For assistance, please call 1-800-211-PANA (7262).

Useful Information

Error messages

If the unit detects a problem, one of the following messages will be displayed on the handset.

Display message Cause & solution

Busy L The called handset is in use.

L The handset you tried to copy phonebook items to is in

use.

L The handset you are calling is too far from the base

unit.

Error!! L When you tried to register the handset, the handset and

the base unit could not link for some reason, such as interference from electrical appliances. Move the handset and the base unit away from the electrical appliances and try again.

L Another handset tried to send phonebook items to you

but there was an error. Have the other handset user resend the items to you (page 23).

---Incomplete--Phonebook full

L When the phonebook item(s) was(were) sent to another

handset, the handset’s phonebook memory was full and copying stopped. Press {OFF} to exit. Erase items from the other handset’s phonebook (page 22). When phonebook memory is available, you can copy all

No link to base. Move closer to base, try again.

phonebook items (page 24) or individual items one by one (page 23, 24).

L The handset has lost communication with the base unit.

Move closer to the base unit, and try again.

L Confirm that the base unit’s AC adaptor is plugged in.

L Raise the base unit antennas. L The handset’s registration may have been canceled.

Re-register the handset (page 40).

Phonebook full L There is no space to store new items in the phonebook.

Erase unnecessary items (page 22).

No items stored L Your phonebook or redial list is empty.

Please lift up and try again.

L A handset button was pressed while the handset was

on the base unit or charger. Lift the handset and press the button again.

System is busy. Please try again later.

L The handset has lost communication with the base unit.

Move closer to the base unit and try again.

L More than one unit is in use. Try again later.

Store VM access# L You have not stored the Voice Mail access number.

Store the number (page 33).

*1 KX-TG5422 and KX-TG5423 only

For assistance, please call 1-800-211-PANA (7262). 47

Useful Information

Troubleshooting

General use

Problem Cause & solution

The unit does not work. L Make sure that the battery is installed correctly (page

10).

L Check the connections (page 9). L Fully charge the battery (page 11). L Clean the charge contacts and charge again (page 11). L Unplug the base unit’s AC adaptor to reset the unit.

Reconnect the adaptor and try again.

L Re-install the battery (page 10) and fully charge it.

The display shows “No

link to base. Move closer to base, try again.” and an alarm

tone sounds.

I cannot hear a dial tone. L Confirm that the telephone line cord is connected (page

L The handset is too far from the base unit. Move closer

and try again.

L Plug in the base unit’s AC adaptor. L Raise the base unit antennas. L If the above remedies do not solve the problem, the

handset may have lost communication with the base unit. Register the handset again (page 40).

9).

L Disconnect the unit from the telephone line and connect

a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.

Programmable settings

Problem Cause & solution

I cannot program items. L Programming is not possible while the handset is being

used.

L Do not pause for over 1 minute while programming. L Move closer to the base unit.

While programming, the handset starts to ring.

48 For assistance, please call 1-800-211-PANA (7262).

L A call is being received. Answer the call and start again

from the beginning after hanging up.

Useful Information

Making/answering calls, Intercom

Problem Cause & solution

Static is heard, sound cuts in and out. Interference from other electrical units.

The handset does not ring.

I cannot make a call. L The dialing mode may be set incorrectly. Set the dial

I cannot redial by pressing {REDIAL}.

I cannot have a conversation using the headset.

I cannot make long distance calls.

I cannot page the handset.

L Move the handset and the base unit away from other

electrical appliances.

L Move closer to the base unit. L Raise the base unit antennas. L Turn on the clarity booster feature (page 19). L If your unit is connected to a telephone line with xDSL

service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your xDSL provider for details.

L The ringer volume is turned off. Adjust it (page 36).

mode (page 39) to match the type of telephone service you have (tone or pulse).

L If another handset is in use, you may not be able to

make a call. Try again later.

L If the last number dialed was more than 48 digits long,

the number will not be redialed correctly.

L If you press {REDIAL} after you have started dialing,

this button functions as the {PAUSE} button. To redial, do not dial any numbers before pressing {REDIAL}.

L Make sure that an optional headset is connected

properly (page 43).

L If “SP-phone” is displayed on the handset, press {C}

to switch to the headset.

L Make sure that you have long distance service.

L The called handset is too far from the base unit. L The called handset is in use. Try again later.

Phonebook

Problem Cause & solution

I cannot store an item in the phonebook.

While storing an item in the phonebook, the handset starts to ring.

For assistance, please call 1-800-211-PANA (7262). 49

L You cannot store an item in the phonebook while the

handset is in talk, speakerphone, or intercom mode.

L Do not pause for over 1 minute while storing.

L A call is being received. Answer the call and start again

from the beginning after hanging up.

Useful Information

Problem Cause & solution

Copying stopped with an item displayed.

The display exits the phonebook while searching.

L The destination handset may have lost communication

with the base unit, or the destination handset user may have pressed {C} or {s}. The displayed phonebook item was not copied to the handset. Press {OFF}. Confirm that the destination handset is in standby mode (i.e., not in use) and try again.

L The handset automatically exits after 1 minute of

inactivity.

Caller ID

Problem Cause & solution

The handset does not display the caller’s name and/or phone number.

The caller list/incoming phone numbers are not edited automatically.

I cannot dial the phone number edited in the caller list.

The display exits the caller list while searching.

L You have not subscribed to Caller ID service. Contact

your telephone company to subscribe.

L If your unit is connected to any additional telephone

equipment such as Caller ID box or wireless telephone jack, disconnect the unit from the equipment and plug the unit directly into the wall jack.

L If your unit is connected to a telephone line with xDSL

service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your xDSL provider for details.

L The name display service may not be available in some

areas. Contact your telephone company for details.

L Other telephone equipment may be interfering with this

unit. Disconnect the other equipment and try again.

L The caller requested not to send caller information

(page 25).

L If a call is being transferred to you, the caller information

will not be displayed.

L Generally caller information is displayed from the 2nd

ring.

L The Caller ID number auto edit feature is turned off.

Turn it on and try again (page 38).

L You need to call back the edited number to activate

Caller ID number auto edit.

L The phone number you dialed might have an incorrect

edited pattern (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 27).

L The handset automatically exits after 1 minute of

inactivity.

50 For assistance, please call 1-800-211-PANA (7262).

Battery charge

Problem Cause & solution

“Recharge battery” is displayed, 7 flashes or the handset beeps intermittently.

“Charge for 6h” and 8 are displayed and the handset does not work.

I charged the battery fully, but “Recharge battery” is still displayed and/or 7 continues to flash, or “Charge for 6h” and 8 are displayed.

The CHARGE indicator does not go out after the battery has been charged.

The handset display is blank.

L Fully charge the battery (page 11).

L The battery has been discharged. Fully charge the

battery (page 11).

L Clean the charge contacts and charge again (page 11). L The battery may need to be replaced (page 12). If you

install a new battery, fully charge it (page 11).

L This is normal.

L Confirm that the battery is properly installed. L Fully charge the battery (page 11).

Useful Information

Power failure

Problem Cause & solution

The unit will not function. L This product is not designed to make calls in the event

of a power failure. We recommend connecting a standard telephone to the same telephone line in the event that emergency calls need to be made during a power failure (page 9).

For assistance, please call 1-800-211-PANA (7262). 51

Useful Information

Important information about subscription services

In order to use Caller ID, Call Waiting, Call Waiting Caller ID (CWID), or Voice Mail, you must first contact your telephone company and subscribe to the desired service.

L For more information, contact your telephone company.

If the Call Waiting Caller ID (CWID) feature does not function:

L You may need to contact your telephone company to activate this specific service, even

if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).

52 For assistance, please call 1-800-211-PANA (7262).

FCC and other information

Useful Information

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company.

L Registration No

............(found on the bottom of the unit)

L Ringer Equivalence No.

(REN).......0.1B

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant.

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will

notify the customer as soon as possible.

Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Servicenter or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.

For assistance, please call 1-800-211-PANA (7262). 53

Useful Information

When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.

WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:

1) Remain on the line and briefly explain to the dispatcher the reason for the call.

2) Perform such activities in the off-peak hours, such as early morning or late evenings.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Privacy of communications may not be ensured when using this phone.

CAUTION:

ny changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.

NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference.

54 For assistance, please call 1-800-211-PANA (7262).

FCC RF Exposure Warning:

This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure requirements the base unit must be installed and operated with its antenna located 20 cm or more between antenna and all person’s body (excluding extremities of hands, wrist and feet). The handset unit may be carried and operated with only the specific provided belt-clip. Other nontested belt-clips or similar body-worn accessories may not comply and must be avoided. The base and handset units must not be co-located or operated in conjunction with any other antenna or transmitter.

Useful Information

For assistance, please call 1-800-211-PANA (7262). 55

Useful Information

Technical information

Base unit

Operating environment:

5 °C – 40 °C (41 °F – 104 °F)

Frequency:

5.76 GHz – 5.84 GHz

Dimensions:

Approx. height 95 mm x width 174 mm x depth 143 mm (3

Mass (Weight):

KX-TG5421: Approx. 260 g (0.57 lb.)

KX-TG5422 and KX-TG5423: Approx. 270 g (0.60 lb.)

Power consumption:

Standby: Approx. 2.3 W Maximum: Approx. 5.5 W

Power supply:

AC adaptor (120 V AC, 60 Hz)

/4" x 627/32" x 55/8")

Charger unit (KX-TG5422 and KX-TG5423 only)

Operating environment:

5 °C – 40 °C (41 °F – 104 °F)

Dimensions:

Approx. height 71 mm x width 88 mm x depth 100 mm (2

Mass (Weight):

Approx. 110 g (0.24 lb.)

Power consumption:

Standby: Approx. 0.8 W Maximum: Approx. 3.0 W

Power supply:

AC adaptor (120 V AC, 60 Hz)

Note:

L Design and specifications are subject to

change without notice.

L The illustrations in these instructions

may vary slightly from the actual product.

/16" x 315/32" x 315/16")

Handset

Operating environment:

5 °C – 40 °C (41 °F – 104 °F)

Frequency:

5.76 GHz – 5.84 GHz

Dimensions:

Approx. height 173 mm x width 48 mm x depth 33 mm (6

Mass (Weight):

Approx. 170 g (0.37 lb.)

Power supply:

Ni-MH battery (3.6 V, 830 mAh)

Security codes:

1,000,000

56 For assistance, please call 1-800-211-PANA (7262).

/16" x 17/8" x 15/16")

Warranty

Useful Information

PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094

PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985

Panasonic Telephone Products

Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor

One (1) Year One (1) Year

✄

During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.

Mail-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product to:

Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503

For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (7262). When shipping the unit carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.

IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

For assistance, please call 1-800-211-PANA (7262). 57

Useful Information

Limited Warranty Limits And Exclusions

This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or

messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,

INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

58 For assistance, please call 1-800-211-PANA (7262).

Useful Information

Customer services

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at: 1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:

http://www.pasc.panasonic.com

or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.) Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Service in Puerto Rico

Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985 Phone (787)750-4300, Fax (787)768-2910

For assistance, please call 1-800-211-PANA (7262). 59

Index

A Accessories: 5

Answering calls: 17 Auto talk: 17, 37

B Backlit display: 15

Backlit handset keypad: 15 Base unit location: 8 Battery

Charge: 11 Installation: 10 Performance: 12 Replacement: 12 Strength: 11

Belt clip: 43

C Caller ID edit: 38

Caller ID number auto edit: 27 Caller ID service: 25 Caller list

Calling back: 26 Editing: 27 Erasing: 28 Storing: 28

Viewing: 26 Call share: 19 Call Waiting Caller ID: 25 Call waiting tone: 20 Chain dial: 23 Clarity booster: 19 Conf (Conference): 32 Conference calls: 32 Controls: 13 Copy phonebook: 23 Customer support: 40

D Dialing mode: 39

Display: 15 Display language: 38

E Error messages: 47

Extension number: 30

F FCC and other information: 53

Flash button: 19 Flash time: 39 Function menu

Direct commands: 41

Table: 35

H Handset locator: 29

Headset, optional: 43

Hold: 18

I Installation

AC adaptor: 9 Base unit: 9 Charger unit: 9

Telephone line cord: 9 Intercom: 30 Interrupt tone: 37

K Key tone: 40 L LCD contrast: 38

Light-up ID: 26 Line mode: 39

M Making calls: 16

Message alert: 34 Microphone: 16 Mute: 18

N Navigator key: 14

Noise: 8

P Pause: 19

Phonebook

Adding: 21

Calling: 22

Copying: 23, 24

Editing: 22

Erasing: 22

Names: 21 Power failure: 9, 51 Pulse service: 20

R Redial: 16

Redial list: 17 Registration: 40 Ringer

Tone: 36

Vol ume: 36 Ringer ID: 25 Ringer off: 17, 36 Rotary service, tone dialing: 20

S Safety instructions: 6

Soft keys: 15 SP-phone: 16

T Technical information: 56

Transferring a call: 31

60 For assistance, please call 1-800-211-PANA (7262).

Troubleshooting

Battery charge: 51 Caller ID: 50 General use: 48 Making/answering calls, Intercom:

Phonebook: 49 Power failure: 51 Programmable settings: 48

TTY: 5

V VE (voice enhancer): 18

VM (Voice Mail): 33 Voice enhancer: 18, 38 Voice Mail access number: 33 Volume control

Handset receiver: 16 Handset speaker: 16

W Wall mounting: 44

Warranty: 57

Index

For assistance, please call 1-800-211-PANA (7262). 61

If you need assistance with setup or operation;

1 Visit our website: http://www.panasonic.com/consumersupport

2 Contact us via the web at: http://www.panasonic.com/contactinfo

3 Call us at: 1-800-211-PANA (7262)

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

When you ship the product;

L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom, to the outside of the carton. L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and

adequately insured.

L Do not send your unit to Panasonic Consumer Electronics Company listed below or to

executive or regional sales offices. These locations do not repair consumer products.

This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2004 Panasonic Communications Co., Ltd. All Rights Reserved.

Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America

One Panasonic Way, Secaucus, New Jersey 07094

Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985

Printed in Malaysia PQQX14353YA DA1104PM1015

AT&T KX-TG5421, KX-TG5423, KX-TG5422 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Introduction

Your phone

Accessory information

Important safety instructions

For best performance

Connections

Preparation

Battery installation

Battery charge

Battery replacement

Controls and displays

Making/Answering Calls

Making calls

Answering calls

Useful features during a call

Using the phonebook

Phonebook

Copying phonebook items (KX-TG5422 and KX-TG5423 only)

Caller ID Service

Using Caller ID service

Caller list

Viewing the caller list and calling back

Storing caller information into the phonebook

Erasing caller information

Handset locator

Intercom Features

Intercom (KX-TG5422 and KX-TG5423 only)

Using Voice Mail service

Voice Mail Service

Guide to handset programming

Ringer settings

Call options

Display options

Telephone settings

Other options

Programming via direct commands

Useful Information

Belt clip

Headset (optional)

Wall mounting

Error messages

Troubleshooting

Important information about subscription services

FCC and other information

Technical information

Warranty

Customer services

Index

Index