AT&T EL51110 User Manual

User’s manual
EL51100/EL51110 DECT 6.0 cordless telephone
with caller ID/call waiting
Congratulations
product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Model number: EL51100/EL51110
Type: DECT 6.0 cordless telephone
Serial number:
Purchase date:
Place of purchase:
Both the model and serial number of your AT&T product can be found on the bottom of the telephone base.
Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.
© 2009-2011 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Quick start guide
EL51100/EL51110 DECT 6.0 cordless telephone with caller ID/call waiting
Quick start guide
Cordless handset Wall mount bracket
Telephone base
Battery compartment coverBattery for cordless handset
Power adapter for
telephone base
Telephone line cord
User’s manual
EL51100/EL51110 DECT 6.0 cordless telephone
with caller ID/call waiting
Table of contents
Getting started
Quick reference guide ..................................................2
Telephone base installation .......................................4
Battery installation and charging ............................5
Battery installation ..................................................5
Battery charging .......................................................6
Wall mount installation ................................................7
Tabletop to wall mount installation................7
Wall mount to tabletop installation ...............9
Telephone settings
Menu overview...............................................................10
Handset settings ...........................................................11
Ringer volume .........................................................11
Ringer tone...............................................................11
LCD language ..........................................................12
Voicemail waiting (visual message
waiting) indicator ..................................................12
Clear voicemail indication ................................12
Key tone .....................................................................13
Set date/time ..........................................................13
Home area code .................................................... 14
Dial mode ..................................................................14
Telephone operation
Making, answering and ending a call .................15
Making a call ...........................................................15
Temporary ringer silencing ...............................15
Answering a call .................................................... 15
Speakerphone ......................................................... 16
Ending a call ............................................................16
Redial..................................................................................17
To review numbers in the redial list ............17
To call a number from the redial list ..........17
To copy a number from the redial list
to the directory ...................................................... 18
To delete a number from the redial list ....18
Options while on calls ............................................... 19
Volume control .......................................................19
Mute .............................................................................19
Flash/call waiting ................................................. 19
Temporary tone dialing ......................................20
Chain dialing ............................................................20
Handset locator .............................................................22
Directory
Directory overview .......................................................23
Directory memory capacity ..............................23
Exiting the directory ............................................23
Speed dial overview .............................................23
Create directory entries ............................................24
To create a new directory entry .................... 24
To add a predialed telephone number
to the directory ...................................................... 25
Reviewing the directory ............................................ 26
To review directory entries ...............................26
To search by name ...............................................26
i
Dialing, deleting and editing
a directory entry ........................................................... 28
To dial a directory number ............................... 28
To delete a directory entry .............................. 28
To edit a directory entry .................................... 28
Speed dial locations ...................................................29
To assign or reassign a directory entry
to a speed dial location .....................................29
To clear a speed dial location ........................ 30
To dial a speed dial number ............................30
Caller ID
About caller ID ..............................................................31
Information about caller ID with
call waiting ............................................................... 31
About home area code ......................................31
Caller ID history ............................................................ 32
How caller ID history (call log) works ........32
Memory match ........................................................ 32
Caller ID operation ...................................................... 33
Missed (new) calls indicator ............................33
Reasons for missing caller ID
information ...............................................................33
To review the caller ID history ....................... 34
To view the dialing options .............................. 34
To dial a number from the caller ID
history ......................................................................... 35
To delete caller ID history entries ................35
Saving a caller ID history entry in the
directory ..................................................................... 36
Troubleshooting ............................................................ 42
Maintenance....................................................................50
Important safety information .................................51
Safety information ................................................ 51
Especially about cordless telephones ........51
Precautions for users of implanted
cardiac pacemakers ............................................. 52
Pacemaker patients .............................................52
Especially about telephone answering
systems ......................................................................52
FCC Part 68 and ACTA...............................................53
FCC Part 15 .....................................................................55
Limited warranty ...........................................................56
Technical specifications ............................................59
DECT 6.0 digital technology ............................59
Telephone operating range .............................. 59
Index ................................................................................... 60
Appendix
Screen icons, indicator lights and
alert tones .......................................................................38
Screen icons ............................................................38
Handset indicator lights ..................................... 38
Telephone base indicator lights.....................39
Handset alert tones .............................................39
Handset display screen messages .......................40
ii
You must install and charge the battery before using the cordless handset.
See pages 5 and 6 for easy instructions.
Install the telephone base close to a telephone wall jack and an electrical outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 7). For optimum range and better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 4). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Avoid placing the telephone base too close to:
Communication devices such as: television sets, VCRs, or other cordless
• telephones.
Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
• ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing machine or
• work bench.
1

Getting started

Quick reference guide

REDIAL/PAUSE
Press repeatedly to view the last 20 numbers dialed (page 17).
While entering numbers, press and hold to insert a dialing pause (pages 15 and 24).
PHONE/FLASH
Press to make or answer a call (page 15).
During a call, press to answer an incoming call when you receive a call waiting alert (page 19).
1
While reviewing a caller ID history entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 34).
0
While entering names in the directory, press to add a space (page 24).
TONE
During a call, press to send touch-tone signals (page 20).
MUTE
During a call, press to mute the microphone (page 19).
SPEAKER
Press to turn on the handset speakerphone. Press again to resume normal handset use (page 20).
#
While reviewing a caller ID history entry, press repeatedly to display other dialing options (page 34).
DELETE
While predialing, press to delete digits (page 15).
While reviewing the redial list, directory, speed dial list or caller ID history, press to delete an individual entry (pages 18, 28, 29 and 35).
2
DIR/VOLUME
Press to scroll up while in menus (page 10).
Press to increase the listening volume (page 19).
Press to show directory entries when the handset is not in use (page 26).
While entering names or numbers in the directory, press to move the cursor to the right (page 24).
MENU/SELECT
Press to display the menu (page 10).
Once in the menu, press to select an item or save an entry or setting (page 10).
OFF/CLEAR
During a call, press to hang up (page 16).
While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display (page 10).
Press and hold while the handset is not in use to erase the missed calls indicator (page 33).
CID/VOLUME
Press to scroll down while in menus (page 10).
Press to decrease the listening volume (page 19).
Press to show the caller ID history when the handset is not in use (page 34).
While entering names or numbers in the directory, press to move the cursor to the left (page 24).
Getting started
Quick reference guide
The > symbol indicates the feature to select.
>DIRECTORY
CALL LOG
Main menu
DIRECTORY (page 24)
CALL LOG (page 34)
RINGERS (page 11)
SETTINGS (pages 12-14)
HANDSET LOCATOR
Press to make the handset beep so you can locate it (page 22).
Using menus
Press MENU/SELECT to enter the main menu.
Press DIR or CID to scroll through menu items.
Press MENU/SELECT to select or modify a highlighted item.
Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display.
3
Getting started

Telephone base installation

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, refer to Wall mount installation on page 7 for details.
controlled by a wall switch
Plug the large end of the base power adapter into an electrical outlet not controlled by a wall switch.
A DSL filter (not included) is required if you have DSL high-speed Internet service.
Telephone line cord
Plug the small end of the base power adapter into the power jack on the bottom of the telephone base.
IMPORTANT INFORMATION:
Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
Telephone wall jackElectrical outlet not
Plug the other end of the telephone line cord into a telephone wall jack.
Route the cords through the slots.
Plug one end of the telephone line cord into the TEL. LINE jack on the bottom of the telephone base.
1 (866) 288-4268.
4
Getting started

Battery installation and charging

Battery installation

Install the battery as shown below.
1. Insert the supplied battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.
2.
with the label THIS SIDE
UP facing up as indicated.
CHARGE light
Align the cover flat against
3.Plug the battery the battery compartment, then slide it upwards until it clicks into place.
Charge the handset by placing it face up in
4.
the telephone base. The CHARGE light is on when charging.
IMPORTANT INFORMATION:
Use only the supplied rechargeable battery or replacement battery (model BT166342). To order, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
To replace the battery, press the tab and slide the battery compartment cover downwards. Lift out the old battery and disconnect it from the handset. Follow the instructions above to install and charge the new battery.
5
Getting started
Battery installation and charging

Battery charging

Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place
HANDSET 1
16 MISSED CALLS
the handset in the telephone base to charge the battery. For best performance, keep the handset in the telephone base when not in use. The battery is fully charged after 16 hours of continuous charging. See Technical specifications on page 59 for battery operating times.
10:30
Battery status icon
11/20
PM
If the screen is blank, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. The screen shows LOW BATTERY until you have charged the battery without interruption for at least 30 minutes. The following table summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank or shows PLACE IN CHARGER.
The screen shows
LOW BATTERY and flashes.
The screen shows HANDSET 1 and the battery icon shows
, or .
Battery has no or very little charge. The handset cannot be used.
Battery has enough charge to be used for a short time.
Battery is charged. To keep the battery charged,
Charge without interruption until the screen shows LOW BATTERY or HANDSET 1 (at least 30 minutes).
Charge without interruption until the screen shows HANDSET 1 (at least 30 minutes).
place it in the telephone base when not in use.
NOTES:
If you are on a call in low battery mode, you hear four short beeps every 50 seconds.
When you place the handset in the telephone base, if no battery is installed in that handset,
the CHARGE light is off and the screen shows NO BATTERY. Follow the instructions in Battery installation on page 5 to install the battery.
6
Getting started

Wall mount installation

The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. Professional assistance may be required to install the mounting plate.

Tabletop to wall mount installation

To change the telephone base from the tabletop installation to wall mount installation, make sure you first unplug the power adapter from the electrical outlet and unplug the telephone line cord from the telephone wall jack.
Plug one end of the telephone line cord into the TEL. LINE jack on the
1. bottom of the telephone base. Plug the small end of the base power adapter into the power jack on the bottom of the telephone base.
Position the telephone base as shown below. Insert the extended tabs of the
2. wall mount bracket into the slots on the back of the telephone base. Push the telephone base down until it clicks securely in place.
Route the telephone line cord through the wall mount bracket hole. Route
3. the power cord out of the bottom of the telephone.
Slots for wall mount
bracket installation
A DSL filter (not included) is required if you have DSL high­speed Internet service.
7
Getting started
Wall mount installation
Plug the other end of the telephone line cord into the telephone wall jack.
4. Plug the large end of the base power adapter into an electrical outlet not controlled by a wall switch.
A DSL filter (not included) is required if you have DSL high­speed Internet service.
Align the holes on the wall mount bracket with the mounting studs of the
5. wall mounting plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.
DSL filter
DSL filter
8
Getting started
Wall mount installation

Wall mount to tabletop installation

To change the telephone base from the wall mount installation to tabletop installation, follow the steps below.
Unplug the large end of the base power adapter from the electrical outlet.
1. If the telephone line cord and power adapter cord are bundled, untie them
2. first. Slide the wall mount bracket up and remove it from the wall mounting plate. Unplug the end of the telephone line cord from the telephone wall jack.
Lift the telephone base up to detach it from the wall mount bracket.3.
Refer to Telephone base installation on page 4 to install the telephone base.4.
9

Telephone settings

Menu overview

Use the menu to change the telephone settings.
Press MENU/SELECT in idle mode (when the handset is not
1. in use) to enter the main menu.
Press DIR or CID to scroll until the > symbol is next to the
2. feature you want to select.
Press MENU/SELECT to select or save the indicated item.
3.
-OR- Press OFF/CLEAR to cancel an operation, back up to the previous menu or exit the menu display.
-OR- Press and hold OFF/CLEAR to cancel an operation and return to idle mode.
-OR- If no key is pressed within 30 seconds, the handset automatically cancels an operation and returns to idle mode.
Menu structure
DIRECTORY
CALL LOG
RINGERS
SETTINGS
RINGER VOLUME
RINGER TONE
HANDSET 1
16 MISSED CALLS
PM
10:30
The handset is in idle mode.
>DIRECTORY
CALL LOG
The > symbol indicates the feature to select.
11/20
LCD LANGUAGE
CLR VOICEMAIL
KEY TONE
SET DATE/TIME
HOME AREA CODE
DIAL MODE
10
Telephone settings

Handset settings

Ringer volume

You can set the handset ringer volume level (1-6), or turn the ringer off. When the ringer is off, appears on the handset screen.
Press MENU/SELECT in idle mode to enter the main menu.
1. Press DIR or CID to scroll to >RINGERS. Press MENU/SELECT.
2. Press MENU/SELECT to select >RINGER VOLUME.
3. Press DIR or CID to sample each volume level.
4. Press MENU/SELECT to save your preference.
5.
NOTE S:
If the handset ringer volume is set to off, that handset ringer is silenced for all incoming calls;
• however, that handset still plays the paging tone when you use the handset locator feature (see Handset locator on page 22).
While the telephone is ringing, pressing OFF/CLEAR or MUTE silences the ringer
• temporarily (see Temporary ringer silencing on page 15).

Ringer tone

You can choose one of 10 ringer tones for the handset.
Follow Steps 1 and 2 in Ringer volume on this page.
1. Press DIR or CID to scroll to >RINGER TONE, then press
2.
MENU/SELECT.
Press DIR or CID to sample each ringer tone.
3. Press MENU/SELECT to save your preference.
4.
RINGER VOLUME
RINGER TONE >1
NOTE : If you turn off the ringer volume, you will not hear ringer tone samples.
11
Telephone settings
Handset settings

LCD language

You can use this feature to select the language used for all screen displays.
Press MENU/SELECT in idle mode to enter the main menu.
1. Press DIR or CID to scroll to >SETTINGS.
2. Press MENU/SELECT twice to select >LCD LANGUAGE.
3. Press DIR or CID to select ENGLISH, FRANÇAIS or
4. ESPAÑOL.
Press MENU/SELECT to save your preference.
5.

Voicemail waiting (visual message waiting) indicator

LCD LANGUAGE >ENGLISH
If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when
HANDSET 1
NEW VOICEMAIL
you have new voicemail messages. NEW VOICEMAIL and appear on the handset screen.
NOTE: Your telephone service provider might alert you to new voicemail
messages with a stutter (broken) dial tone. Contact your telephone service provider for more details.
10:30
PM
11/20

Clear voicemail indication

Use this feature when the telephone indicates there is new voicemail but there is none. This may occur, for example, when you have accessed your voicemail while away from home. This feature only turns off the displayed NEW VOICEMAIL message and icon; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicator.
To manually turn off the new voicemail indicator:
Follow Steps 1 and 2 in LCD language on this page.
1. Press DIR or CID to scroll to >CLR VOICEMAIL, then press
2.
MENU/SELECT. The screen shows TURN OFF INDICATOR?
Press MENU/SELECT to turn the voicemail indication off. A confirmation tone
3.
TURN OFF
INDICATOR?
sounds.
-OR- Press OFF/CLEAR to cancel the procedure.
NOTE : For information about using your voicemail service, contact your telephone
service provider.
12
Telephone settings
Handset settings

Key tone

The handset is programmed to beep with each key press. You can turn KEY TONE off, so there are no beeps when you press keys.
Press MENU/SELECT in idle mode to enter the main menu.
1. Press DIR or CID to scroll to >SETTINGS, then press
2.
MENU/SELECT.
Press DIR or CID to scroll to >KEY TONE, then press
3.
MENU/SELECT.
Press DIR or CID to select ON or OFF.
4. Press MENU/SELECT to save your preference.
5.

Set date/time

If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call (see About caller ID on page 31).
To set the date and time manually:
Follow Steps 1 and 2 in Key tone on this page.
1. Press DIR or CID to scroll to >SET DATE/TIME, then press MENU/SELECT.
2. Use the dial pad keys (0-9) to enter the two-digit number
3. (01-12) for the month.
Use the dial pad keys (0-9) to enter the two-digit number
4. (01-31) for the day.
Use the dial pad keys (0-9) to enter the two-digit number
5. (00-99) for the year. Press MENU/SELECT.
Use the dial pad keys (0-9) to enter the two-digit number
6. (01-12) for the hour.
Use the dial pad keys (0-9) to enter the two-digit number
7. (00-59) for the minute.
Press DIR or CID to choose AM or PM. Press MENU/SELECT to confirm. A
8. confirmation tone sounds.
KEY TONE >ON
SET DATE
11/20/09
SET TIME
10:30 PM
13
Telephone settings
Handset settings

Home area code

If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID history. If you dial 10 digits to make a local telephone call, do not use this home area code feature. If you do, you will not be able to place calls from your caller ID history as they have only seven digits.
Press MENU/SELECT in idle mode to enter the main menu.
1. Press DIR or CID to scroll to >SETTINGS, then press MENU/SELECT.
2. Press DIR or CID to scroll to >HOME AREA CODE, then
3. press MENU/SELECT.
Press the dial pad keys to enter your three-digit area code.
4. Press DELETE to delete digits while entering.
Press MENU/SELECT to save the setting.
5.
NOTE : If, in the future, your telephone service provider requires you to dial 10 digits to make
a local call (area code + telephone number), you will need to delete your home area code. While the home area code displaying in Step 4 above, press and hold DELETE. The home area code is now restored to its default setting of _ _ _ (empty).
HOME AREA CODE
___

Dial mode

The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone.
Follow Steps 1 and 2 in Home area code on this page.
1. Press DIR or CID to scroll to >DIAL MODE, then press
2.
MENU/SELECT.
Press DIR or CID to select TONE or PULSE.
3. Press MENU/SELECT to save the setting.
4.
NOTE : If you have pulse (rotary) dialing service only, refer to Temporary tone dialing on
page 20 to temporarily switch from pulse to touch-tone dialing during a call.
DIAL MODE >TONE
14

Telephone operation

Making, answering and ending a call

Making a call

To make a call:
Press PHONE/FLASH, then wait for the dial tone.
1.
PHONE 0:01:30
888-722-7702
-OR- Press SPEAKER to use the speakerphone, then wait
10:30
PM
for the dial tone. Use the dial pad keys to enter the telephone number.
2.
On-hook dialing (predialing):
Use the dial pad keys to enter the telephone number (up
1.
The screen displays the elapsed time as you talk (in hours, minutes and seconds).
to 30 digits).
Press and hold REDIAL/PAUSE to insert a three-second
888-722-7702
dialing pause (a P appears). Press DELETE or OFF/CLEAR to make corrections.
Press PHONE/FLASH to call.
2.
-OR- Press SPEAKER to call using the speakerphone.
-OR- Press and hold OFF/CLEAR to return to idle mode.
NOTE : Pressing PHONE/FLASH to access services from your telephone service provider
does not affect the elapsed time.

Temporary ringer silencing

While the telephone is ringing, press OFF/CLEAR or MUTE
RINGER OFF
to silence the ringer temporarily on that handset only.
11/20
This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume.

Answering a call

Press any dial pad key (known as Any Key Answer) or
PHONE/FLASH.
-OR-
Press SPEAKER to use the speakerphone.
15
Telephone operation
Making, answering and ending a call

Speakerphone

During a call, press SPEAKER to switch between speakerphone and normal handset use.
SPEAKER 0:01:30
888-722-7702
Press OFF/CLEAR to hang up.
PM
10:30
NOTE : After installing the battery in the handset, the screen may show
LOW BATTERY. If you use the speakerphone at this time, the battery may become depleted. Follow the instructions in Battery charging on page 6.

Ending a call

Press OFF/CLEAR.
-OR-
Put the handset in the telephone base to end the call
• (known as Auto Off).
11/20
16
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