User’s manual
DL70019
DECT 6.0 expansion handset
for use with AT&T models
DL72119/DL72219/DL72319/
DL72419
with BLUETOOTH® wireless technology
Congratulations
on your purchase of this AT&T product. Before using this AT&T
product, please read the Important safety information section on
pages 25-27 of this manual. For complete instructions, please
refer to the manual provided with your DL72119/DL72219/DL72319/
DL72419 telephone. You can also visit our website at
https://telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
This telephone meets the California Energy Commission regulations for
energy consumption. Your telephone is set up to comply with the energyconserving standards right out of the box. No further action is necessary.
Model number: DL70019
Type: DECT 6.0 expansion handset
Serial number:
Purchase date:
Place of purchase:
Both the model and serial numbers of your AT&T product can be
found on the bottom of the telephone base.
Save your sales receipt and original packaging in case it is
necessary to return your telephone for warranty service.
Telephones identied with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of the
Telecommunications Industry Association. Used under license.
The ENERGY STAR® program (www.energystar.gov) recognizes and
encourages the use of products that save energy and help protect
our environment. We are proud to supply this product with an
ENERGY STAR® qualied power adapter meeting the latest energy
eciency guidelines.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such
marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under
license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade
names are those of their respective owners.
© 2019 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save your
sales receipt and original packaging in the event warranty service
is necessary.
User’s manual
DL70019
DECT 6.0 expansion handset
for use with AT&T models
DL72119/DL72219/DL72319/
DL72419
with BLUETOOTH® wireless technology
User’s manual
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
BT162342/BT262342 (2.4V 300mAh Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine GP1621
Battery for
cordless handset
Cordless handset
Battery
compartment
cover
Charger for cordless
handset with power
adapter installed
User’s manual
DL70019
DECT 6.0 expansion handset
for use with AT&T models
DL72119/DL72219/DL72319/DL72419
with BLUETOOTH® wireless technology
Table of contents
Getting started
Installation ...............................................................................................................................................1
Quick reference guide .....................................................................................................................2
Charger installation ..........................................................................................................................6
Battery installation and charging ........................................................................................... 7
Registration and deregistration
Add and register handsets ........................................................................................................10
Register a handset to your telephone base ..............................................................10
Deregister handsets .......................................................................................................................12
Deregister all handsets from your telephone base .............................................12
Appendix
Troubleshooting................................................................................................................................13
Maintenance ....................................................................................................................................... 24
Important safety information .................................................................................................25
Safety information .....................................................................................................................25
Especially about cordless telephones .......................................................................... 26
Precautions for users of implanted cardiac pacemakers ................................27
ECO mode .........................................................................................................................................27
Especially about telephone answering systems ....................................................27
For C-UL compliance .....................................................................................................................28
Mesures de sécurité importantes ................................................................................... 28
FCC Part 68 and ACTA ...................................................................................................................32
FCC Part 15 ...........................................................................................................................................34
California Energy Commission battery charging testing instructions ........35
Limited warranty ............................................................................................................................. 36
Technical specications ..............................................................................................................39
DECT 6.0 digital technology ................................................................................................ 39
Telephone operating range ................................................................................................. 39
Redening long range coverage and clarity ............................................................39
Simulated full-duplex handset and base speakerphones .............................. 39
Getting started
Installation
You must install and
charge the battery before
using the telephone.
STOP!
See pages 7-9
for easy instructions.
Your product may be shipped with a protective sticker covering the
handset display - remove it before use.
For customer service or product information, visit our website at
https://telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
Avoid placing the charger too close to:
f Communication devices such as television sets, VCRs, or other
cordless telephones.
f Excessive heat sources.
f Noise sources such as a window with trac outside, motors,
microwave ovens, refrigerators, or uorescent lighting.
f Excessive dust sources such as a workshop or garage.
f Excessive moisture.
f Extremely low temperature.
f Mechanical vibration or shock such as on top of a washing
machine or workbench.
1
Getting started
Quick reference guide
CELL
/
f Press to make or answer a cell call.
f During a call, press to answer an
incoming cell call when you hear a
call waiting alert.
MENU/SELECT
f Press to display the menu.
f Once in the menu, press to select
an item or save an entry or
setting.
DIR/VOLUME
f Press to show directory entries
when the telephone is not in use.
f Press to scroll up while in a menu.
f Press to increase the listening
volume when on a call, or increase
the message playback volume.
f While entering names or numbers,
press to move the cursor to the
right.
CID/VOLUME
f Press to review the caller ID
log when the telephone is not
in use.
f Press to scroll down while in
a menu.
f Press to decrease the
listening volume when on a
call, or decrease the message
playback volume.
f While entering names or
numbers, press to move the
cursor to the le.
HOME/FLASH
f Press to make or answer a
home call.
f During a call, press to answer
an incoming home call when
you receive a call waiting alert.
2
Getting started
Quick reference guide
OFF/CANCEL
f During a call, press to hang up.
f While in a menu, press to cancel an
operation, back up to the previous
menu, or exit the menu display; or
press and hold this button to exit
to idle mode.
f When the handset is ringing, press to
mute the ringer temporarily.
f Press and hold while the handset is
not in use to erase the missed call
indicator.
1
f While reviewing a caller ID log entry,
press repeatedly to add or remove
1 in front of the telephone number
before dialing or saving it in the
directory.
f Press and hold to set or dial your
voicemail number.
TONE
f Press to switch to tone dialing
temporarily during a call if you
have pulse service.
QUIET
f Press and hold to set and turn
on the QUIET mode, or turn
it o.
f When reviewing a caller ID
log entry, press repeatedly to
view other dialing options.
/SPEAKER
f Press to make or answer a call
using the speakerphone.
f Press to turn on the handset
speakerphone, press again to
resume normal handset use.
3
Getting started
Quick reference guide
MUTE/DELETE
f During a call, press to mute the
microphone.
f When the handset is ringing,
press to mute the ringer
temporarily.
f While reviewing the redial list,
directory, caller ID log, allow list,
block list, or the star name list,
press to delete an individual entry.
f While predialing, press to delete
digits.
f When entering names or
numbers, press to delete a digit
or character.
f When entering names or
numbers, press and hold to
erase all digits or characters.
f During message or
announcement playback, press to
delete the playing message or the
recorded announcement.
REDIAL/PAUSE
f Press repeatedly to view the last
10 numbers dialed.
f While entering numbers, press
and hold to insert a dialing
pause.
VOICE/CALL BLOCK
f While connected to one or two
cell phones, press to activate
the voice-controlled application
of one of the connected cell
phones.
f When the telephone is ringing,
press to block the incoming
home call or cell call.
f When on a home call or cell call,
press to block the call.
CHARGE light
f On when the handset is
charging in the telephone base
or charger.
4
Getting started
Quick reference guide
Main menu
The selected menu item is
highlighted.
Menu
Feature menu
f Play messages
f Answering sys
f Smart call blk
f Directory
f Caller ID log
f Intercom
f Bluetooth
f Ringers
f Set date/time
f Settings
Using menus:
1. Press MENU/SELECT in idle mode (when the telephone is not in
use) to enter the main menu.
2. Press CID or DIR to scroll through menu items.
3. Press MENU/SELECT to select or save the highlighted item.
-OR-
Press OFF/CANCEL to cancel an operation, back up to the
previous menu, or exit the menu display.
For complete instructions, refer to the manual provided with your
DL72119/DL72219/DL72319/DL72419 telephone system. If you are
unable to nd your manual, go to
https://telephones.att.com/manuals to read and/or
download the manual.
5
Getting started
Charger installation
Install the charger, as shown below.
Plug the large end of the
charger’s power adapter
into an electrical outlet not
controlled by a wall switch.
Ensure the small end of the charger’s
power adapter is plugged into the power
jack on the bottom of the charger.
IMPORTANT INFORMATION
1. Use only the power adapter supplied with this product. To order a replacement
power adapter, visit our website at https://telephones.att.com
or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. The power adapter is intended to be correctly oriented in a vertical or oor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
6
Getting started
Battery installation and charging
Install the battery, as shown on page 8. Once you have installed
the battery, the screen indicates the battery status (see the
following table). If necessary, place the handset in the telephone
base or charger to charge the battery. For best performance, keep
the handset in the telephone base or charger when not in use. The
battery is fully charged aer 16 hours of continuous charging. See
the table on page 39 for battery operating times.
If the screen is blank or shows Put in charger and a ashing , you
need to charge the handset without interruption for at least 30
minutes to give the handset enough charge to use the telephone
for a short time. When the battery is low, the handset shows Low
battery and a ashing . If you are on a call in low battery mode,
the handset beeps every minute.
The following table summarizes the battery charge indicators and
actions to take.
Battery indicators Battery status Action
The screen is blank or
shows Put in charger
and ashes.
The screen shows
Low battery and
ashes.
The screen shows
HANDSET X.
The battery has no or
very little charge. The
handset cannot be used.
Battery has enough
charge to be used for a
short time.
Battery is charged. To keep the battery charged,
Charge without interruption
(at least 30 minutes).
Charge without interruption
(at least 30 minutes).
place it in the telephone
base or charger when not
in use.
7
Getting started
Battery installation and charging
1. Plug the battery connector securely into the socket inside the
handset battery compartment. Insert the supplied battery with
the label THIS SIDE UP facing up, as indicated.
THIS SIDE UP
1535
CR
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ILES.
S
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SEMEN
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CÔTÉ VERS LE HAUT
h
INÉR
2 (2.4V 300mAh Ni-
C
234
INC
c-pil
o
AVERTIS
/
Bl
PAS
Made in
k /
42/BT26
NE
Pac
DO NOT BURN OR PUNCT
SIDE UP / CE
1623
WARNING
ery
BT
THIS
Batt
2. Align the cover at against the battery compartment, then slide
it upwards until it clicks into place.
1535
CR
.
S
ILE
P
ES.
I
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ES
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)
R
chine
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Ni-MH
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riqué
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b
a
NCTU
VER
F
400mAh
U
É
P
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SEMENT :
T
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R
(2.
hina /
NÉRER O
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2
l
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ERTIS
NC
34
AV
283
P / CE CÔ
PAS I
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Made in C
BT
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NOT BURN O
NE
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DO
3342/
Pack / Bloc-p
y
WARNI
BT18
HIS SID
T
Batter
8
Getting started
Battery installation and charging
3. Charge the handset by placing it face forward in the telephone
base or charger. The CHARGE light on the top of the handset is
on during charging.
To replace the battery, press
1535
CR
.
S
ILE
P
ES.
I
T
ES
L
)
R
chine
E
n
C
e
E HAU
Ni-MH
ER
RE BATTER
P
S L
riqué
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U
b
a
NCTU
VE
F
400mAh
U
É
P
V
T
4
R
(2.
hina /
NÉRER O
I
es :
2
l
i
ERTISSEMENT :
NC
34
AV
283
P / CE CÔ
PAS I
G /
Made in C
BT
U
N
NOT BURN O
NE
E
DO
3342/
Pack / Bloc-p
y
WARNI
BT18
HIS SID
T
Batter
the tab and slide the battery
compartment cover downwards.
Li out the old battery and
disconnect it from the handset.
Follow the instructions to install
and charge a new battery.
IMPORTANT INFORMATION
1. Use only the supplied rechargeable battery or replacement battery
(model BT162342/BT262342). To order, visit our website at
https://telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
2. If you do not use the handset for a long time, disconnect and remove
the battery to prevent possible leakage.
9
Registration and deregistration
Add and register handsets
Before using a new DL70019 handset, make sure it is registered
with an AT&T DL72119/DL72219/DL72319/DL72419 telephone
system (purchased separately). These telephone systems can
support up to ve handsets.
The handset(s) provided with your telephone system are already
registered as HANDSET 1, and so forth. Additional handsets are
assigned numbers in the sequential order they are registered (up
to HANDSET 5). Each handset must be registered to the telephone
base before use.
Register a handset to your telephone base
1. Before you begin registration, make sure the handset is out of the
telephone base or charger and shows To register, see
user manual.
2. Put the handset you wish to register on the telephone base cradle.
For registration, put the handset on the
telephone base, not the handset charger.
3. The handset shows Registering... Please wait. If the
registration is successful, the handset beeps and its screen
displays HANDSET X Registered (HANDSET represents the
handset name, X represents the handset number). The handset
is now registered with the telephone base.
10
Registration and deregistration
Add and register handsets
If registration fails, the system will automatically try to register
again. If registration fails aer the third try, Registration failed
appears on the handset screen. The handset shows To register,
see user manual and the telephone base returns to idle mode.
This may take up to ve minutes to occur. Please start again from
Step 1.
Notes:
f You cannot register a handset if any other system handset is in use.
f If you try to register more than five handsets to the telephone base, the telephone base shows
Registration slots are full and sounds two beeps.
If it is the rst time you install your AT&T
DL72119/DL72219/DL72319/DL72419 telephone
system, or power returns following a power
outage, the handset will prompt you to set the
date and time when registration is successful.
Aer that, it will prompt if you want to set up
Smart call blocker* and the answering system via
voice guides. Press MENU/SELECT on the handset
to start. For details, see the corresponding
sections in the telephone system’s user’s manual.
To skip these settings, press OFF/CANCEL on
the handset.
* Includes licenced QaltelTM technology.
QaltelTM is a trademark of Truecall Group Limited.
11
Voice guide set
ECO
Smart call blk?
ECO
Registration and deregistration
Deregister handsets
You may need to deregister your handsets if:
f You have ve registered handsets and need to replace a handset.
-OR-
f You wish to change the designated handset number of your
registered handsets.
You must rst deregister ALL handsets, and then register each
handset you wish to use again, one at a time.
Please read carefully through all the instructions on this page
before beginning the deregistration process.
Deregister all handsets from your telephone base
In addition to the cordless handsets, this operation will also
deregister all cordless headsets and speakerphones registered to
your telephone base.
1. Make sure that all handsets are out of the telephone base and
chargers before you begin deregistration.
2. Press and hold FIND HS on the telephone base for about 10
seconds (until the IN USE light starts to ash). Release FIND HS.
3. Immediately press FIND HS again while the IN USE light is still
ashing. (If the light stops ashing, start again with Step 1.)
4. It takes up to 10 seconds to complete the deregistration process.
Before registering the handset again, wait for the cordless
handset screen to display To register, see user manual.
5. Aer deregistering, register each handset again individually
following the registration instructions on the pages 10-11.
Notes:
f If the deregistration fails, you may need to reset the system and try again. To reset, unplug the power
from the telephone base and plug it back in.
f You cannot deregister the handset(s) if any other system handset is in use.
f Even if the battery is depleted, you can still deregister the handset by following the steps mentioned
above. After the handset is charged for at least 10 minutes, the screen shows To register, see user
manual.
12
Appendix
Troubleshooting
If you have diculty with your phone, please try the following
suggestions. For Customer Service, visit our website at
https://telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
The handset registration is unsuccessful.
f Follow the handset registration instructions to register the handset
again (see Add and register handsets on pages 10-11).
My telephone doesn’t work at all.
f Make sure the power cord is securely plugged in.
f Make sure you plug the battery connector securely into the
cordless handset.
f Make sure you plug the telephone line cord securely and rmly
into the telephone base and the telephone wall jack.
f Charge the battery in the cordless handset for at least 11 hours.
For optimum daily performance, return the cordless handset to
the telephone base or charger when not in use.
f If the battery is depleted, it might take approximately 30 minutes
to charge the handset before it shows Low battery. See page
7 for details.
f Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one
minute for the cordless handset and telephone base to reset.
f You may need to purchase a new battery. Refer to Battery
installation and charging in this user’s manual on pages
7-9.
13
Appendix
Troubleshooting
The remote voice control feature does not work.
f Make sure the operating system of your cell phone is iOS 8 or
later, or Android® 4 or later.
f Make sure your cell phone is paired and connected to your
DL72119/DL72219/DL72319/DL72419 telephone system via
Bluetooth.
f Make sure no Bluetooth applications are running in the
background of your cell phone.
f Keep your cell phone within 15 feet of the telephone base.
f Do not lock up your cell phone’s screen or set passcode for
activating the voice-controlled application (voice app), such as
Siri®, Google NowTM and S Voice®.
f Make sure you have turned on or logged in to the applications
on your cell phone that you will be sending your voice
commands, such as GPS, e-mail and social networking accounts.
f Make sure your cell phone’s data or Wi-Fi signal is in full strength
and your cell phone can connect to the Internet.
f Try to activate the voice app on your cell phone to ensure it is in
place.
f Once you have activated the remote voice control feature, you
are using your cell phone’s voice app to operate your cell phone.
If the voice commands do not work, please check the cell phone
user’s manual and the voice app’s help topics to nd out what
commands you can use and any limitations of the voice app.
Android® is a registered trademark of Google Inc.
Google NowTM is a trademark of Google Inc.
Siri® is a registered trademark of Apple Inc.
S Voice® is a registered mark of Samsung Electronics Co., Ltd.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries
and is used under license.
14
Appendix
Troubleshooting
f Some cell phone manufacturers or network carriers may
customize the phone’s operating system and implement
their own voice app. If you want to use Google Now, you need
to manually set it as your default voice app. For detailed
instructions, refer to your cell phone user’s manual, or contact
your cell phone’s manufacturer or network carrier. You may also
go to “Google Product Forums” on the Internet and check the
corresponding help topics.
f Due to the settings of certain cell phones and voice apps, your
cell phone may not support the remote voice control feature.
Contact your cell phone’s manufacturer or network carrier, or
check the voice app’s help topics if you encounter any problems.
The remote voice control feature ends unexpectedly while it is
in use.
f The Bluetooth function of your cell phone may be o, or you
may have moved your cell phone out of Bluetooth range of the
telephone base. Make sure the Bluetooth function of your cell
phone is turned on and keep your cell phone within 15 feet of
the telephone base.
f The data or Wi-Fi connection of your cell phone may be lost. Make
sure your cell phone’s data or Wi-Fi signal is in full strength.
f The feature may be ended automatically by your cell phone. For
example, a cell call has been established via the remote voice
control feature and the call has just ended.
f If you receive a landline or cell line incoming call when you have
activated remote voice control on a connected cell phone, the
remote voice control operation will be ended.
f The voice-controlled application of your cell phone may be
aected by other cell phone operations in the background. If the
problem persists, contact your cell phone’s network carrier.
15
Appendix
Troubleshooting
The display shows No home line. I cannot get a dial tone.
f Try all the suggestions mentioned above.
f If the previous suggestions do not work, disconnect the
telephone line cord from your telephone and connect the
telephone line cord to another telephone.
f If there is no dial tone on that other telephone either, your
telephone line cord may be defective. Install a new telephone
line cord.
f If changing the telephone line cord does not help, the wall
jack (or the wiring to this wall jack) may be defective. Try using
a dierent wall jack in your home to connect your DL72119/
DL72219/DL72319/DL72419 telephone, or contact your
telephone service provider (charges may apply).
I cannot dial out.
f Try all the suggestions mentioned above.
f Make sure you have a dial tone before dialing. The handset may
take a second or two to nd the telephone base and produce a
dial tone. This is normal. Wait an extra second before dialing.
f Eliminate any background noise. Noise from a television, radio or
other appliances may cause the phone to not dial out properly.
If you cannot eliminate the background noise, rst try muting
the handset before dialing, or dialing from another room in your
home with less background noise.
f Disconnect the telephone base from the telephone wall jack and
plug in a working telephone. If the other phones in your home
are having the same problem, the problem is in your wiring or
telephone service. Contact your telephone service provider
(charges may apply).
16
Appendix
Troubleshooting
My cordless handset isn’t performing normally.
f Make sure you plug the power cord securely into the telephone
base. Plug the power adapter into a dierent, working electrical
outlet without a wall switch.
f Move the cordless handset closer to the telephone base. You
might have moved out of range.
f Reset the telephone base. Unplug the electrical power. Wait for
15 seconds, then plug it back in. Allow up to one minute for the
cordless handset and telephone base to reset.
f Other electronic products such as HAM radios and other DECT
phones, can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of
electronic devices.
Out of range OR No pwr at base appears on my cordless handset.
f Ensure you plug the telephone base in properly and the power is
on.
f Place the cordless handset in the telephone base for one minute
to allow the cordless handset and base to synchronize.
f Move the cordless handset closer to the telephone base. You
might have moved out of range.
f Reset the telephone base. Unplug the electrical power. Wait for
15 seconds, then plug it back in. Allow up to one minute for the
cordless handset and telephone base to reset.
f Other electronic products such as HAM radios and other DECT
phones, can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of
electronic devices.
The batteries do not hold a charge.
f If the handset is in the charger and the charge light does not
turn on, refer to The charge light is o (page 23) in this
Troubleshooting guide.
f Charge the battery in the handset for at least 11 hours. For optimum
daily performance, return the handset to the telephone base or
charger when not in use.
17
Appendix
Troubleshooting
f If the battery is depleted, it might take approximately 30 minutes to
charge the handset before it shows Low battery. Refer to the table
on page 7 for details.
f You might need to purchase a new battery. Refer to Battery
installation and charging in this user’s manual on pages
7-9.
I hear other calls while using my phone.
f Disconnect the telephone base from the telephone jack, and
plug in a different telephone. If you still hear other calls, call
your telephone service provider.
I get noise, static, or weak signals even when I’m near the
telephone base.
f If you subscribe to high-speed Internet service (DSL - digital
subscriber line) through your telephone line, you must install a
DSL lter between the telephone line cord and the telephone
wall jack. The lter prevents noise and caller ID problems as
a result of DSL interference. Please contact your DSL service
provider for more information about DSL lters.
f You may be able to improve the performance of your cordless
phone by installing your new telephone base as far as possible
from any other existing cordless telephone system that may
already be installed.
f Other electronic products such as HAM radios and other DECT
phones, can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of
electronic devices.
f Do not install this phone near a microwave oven or on the same
electrical outlet. You might experience decreased performance
while the microwave oven is operating.
18
Appendix
Troubleshooting
f If your phone is plugged in with a modem or a surge protector,
plug the phone (or modem/surge protector) into a dierent
location. If this doesn’t solve the problem, relocate your phone
or modem farther apart from one another, or use a dierent
surge protector.
f Relocate your phone to a higher location. The phone may have
better reception when installed in a high area.
f Disconnect the telephone base from the telephone wall jack and
plug in a working telephone. If the other phones in your home
are having the same problem, the problem is in your wiring or
telephone service. Contact your telephone service provider
(charges may apply).
I experience poor sound quality when using the speakerphone.
f For increased sound quality while using the speakerphone, place
the handset on a at surface with the dialing keys facing up.
My cordless handset does not ring when I receive a call.
f Make sure that the ringer is not o. Refer to Ringer volume
in the user’s manual provided with your DL72119/DL72219/
DL72319/DL72419 telephone.
f Make sure you plug the telephone line cord securely into the
telephone base and telephone jack. Make sure you plug in the
power cord securely.
f The cordless handset may be too far from the telephone base.
f Charge the battery in the cordless handset for at least 10 hours.
For optimum daily performance, return the cordless handset to
the telephone base or charger when not in use.
f You may have too many extension phones on your telephone
line to allow all of them to ring simultaneously. Try unplugging
some of the other phones.
f The layout of your home or oce might be limiting the
operating range. Try moving the telephone base to another
location, preferably on an upper oor.
19
Appendix
Troubleshooting
f If the other phones in your home are having the same problem,
contact your telephone service provider (charges might apply).
f Test a working phone at the phone jack. If another phone has
the same problem, contact your telephone service provider
(charges might apply).
f Other electronic products such as HAM radios and other DECT
phones, can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of
electronic devices.
f Completely remove the battery. Replace it and place the cordless
handset into the telephone base. Allow up to one minute for the
handset to reestablish its connection with the telephone base.
f Your line cord might be defective. Try installing a new line cord.
My calls cut in and out while I’m using my cordless handset.
f Other electronic products such as HAM radios and other DECT
phones, can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of
electronic devices.
f Do not install this phone near a microwave oven or on the same
electrical outlet. You might experience decreased performance
while the microwave oven is operating.
f If you plug your phone in with a modem or surge protector, try
plugging the phone (or modem/surge protector) into a dierent
location. If this does not solve the problem, relocate your phone
or modem farther apart from one another, or use a dierent
surge protector.
f Move your telephone base to a higher location. The phone
might have better reception when installed in a high area.
f If other phones in your home are having the same problem,
contact your telephone service provider (charges may apply).
20
Appendix
Troubleshooting
My caller ID isn’t working.
f Caller ID is a subscription service. You must subscribe to this
service from your telephone service provider for this feature to
work on your phone.
f The caller may not be calling from an area that supports caller ID.
f Both your telephone service provider and your caller’s telephone
service provider must use caller ID compatible equipment.
f If you subscribe to high-speed Internet service (DSL - digital
subscriber line) through your telephone line, you must install a
DSL lter between the telephone line cord and the telephone
wall jack. The lter prevents noise and caller ID problems
resulting from DSL interference. Contact your DSL service
provider for more information about DSL lters.
System does not receive caller ID when on a call.
f Make sure you subscribe to caller ID with call waiting features
from your telephone service provider. Caller ID features work only
if both you and the caller are in areas oering caller ID service, and
if both telephone service providers use compatible equipment.
System screens all my incoming home calls.
f You may have selected the Screen unknown or Screen robot
prole setting for Smart call blocker. The telephone asks
callers to announce their names or press the pound key (#). We
recommend that you add the phone numbers of your family
members and friends, and desired businesses to your directory
or allow list, or add their names to the star name list. This will
avoid Smart call blocker to screen their calls.
My telephone does not screen incoming cell calls.
f The screening feature of Smart call blocker is applicable to
home calls only. All incoming cell calls will get through and
ring. You can block calls of a cell phone number by adding the
number to the block list.
21
Appendix
Troubleshooting
I want to block a cell phone number.
f If you want to block calls of a cell phone number, add the
number to the block list.
While screening a home call, the telephone suddenly stops
screening and connects to the call.
f Another handset may have picked up the screening call.
f If you have another telephone system sharing the same
telephone line, and someone picks up the call on the other
telephone system while the screening is in progress, the
screening process will be terminated and connect you to the
caller.
My telephone block calls from someone I know.
f You may have saved the caller’s number in your block list. If yes,
remove the number from the list.
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn’t
work.
f Make sure your computer is powered on.
f Make sure your Internet connection is working properly.
f Make sure that the soware is installed and running for your
nontraditional telephone service.
f Make sure to plug your USB telephone adapter into a dedicated
USB port on your computer. Do not plug it into a multiple port
USB hub (USB splitter) that is not powered.
f In a few rare instances, the USB port on your computer may not
have enough power. In these instances, try using a USB hub with
its own external power supply.
f If you are using a rewall, it may prevent access to your
nontraditional telephone service provider. Contact your service
provider for more information.
22
Appendix
Troubleshooting
The charge light is o.
f Make sure you plug the power and line cords in correctly and
securely.
f Unplug the electrical power. Wait for 15 seconds, then plug it
back in. Allow up to one minute for the cordless handset and
telephone base to reset.
f Clean the cordless handset, charger and telephone base
charging contacts each month with a pencil eraser or cloth.
f The battery may not be connected to the handset or is missing
completely. Ensure that the battery is installed properly.
I’ve set my LCD language to Spanish or French and I don’t know
how to change it back to English.
f Press MENU/SELECT in idle mode, then enter
dialing keys. You hear a conrmation tone.
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, try
putting the cordless handset in the charger. If it does not x the
problem, do the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the cordless handset battery.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Completely remove the battery. Replace the battery and place
the cordless handset into the telephone base or charger.
6. Wait for the cordless handset to reestablish its connection with
the telephone base. Allow up to one minute for this to take place.
364# using the
*
23
Appendix
Maintenance
Taking care of your telephone
f Your cordless telephone contains sophisticated electronic parts,
so you must treat it with care.
f Avoid rough treatment.
f Place the handset down gently.
f Save the original packing materials to protect your telephone if
you ever need to ship it.
Avoid water
f Your telephone can be damaged if it gets wet. Do not use the
handset in the rain, or handle it with wet hands. Do not install
the telephone base near a sink, bathtub or shower.
Electrical storms
f Electrical storms can sometimes cause power surges harmful to
electronic equipment. For your own safety, take caution when
using electric appliances during storms.
Cleaning your telephone
f Your telephone has a durable plastic casing that should retain
its luster for many years. Clean it only with a so cloth slightly
dampened with water or mild soap.
f Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you
are wet or standing in water. If the telephone base should fall into water, DO
NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE
CORDS FROM THE WALL. Pull the unit out by the unplugged cords.
24
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions
that may appear in this user’s manual. Always follow basic safety precautions
when using this product to reduce the risk of injury, re, or electric shock.
Safety information
f Read and understand all instructions in the user’s manual. Observe all markings on
the product.
f Avoid using a telephone during a thunderstorm. There may be a slight chance of
electric shock from lightning.
f Do not use a telephone in the vicinity of a gas leak. Under certain circumstances,
a spark may be created when the adapter is plugged into the power outlet, or
when the handset is replaced in its cradle. This is a common event associated with
the closing of any electrical circuit. In an inadequately ventilated environment,
the user should not plug the phone into a power outlet, nor put a charged
handset into the cradle where there are concentrations of ammable or ame-
supporting gases. A spark in such an environment could create a re or explosion.
Such environments might include: medical use of oxygen without adequate
ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural
gas; etc.
f Do not use this product near water or when you are wet. For example, do not use
it in a wet basement or shower, nor next to a swimming pool, bathtub, kitchen sink
and laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product
comes in contact with any liquid, unplug any line or power cord immediately. Do not
plug the product back in until it has dried thoroughly.
f Install this product in a protected location where no one can trip over any line or
power cords. Protect cords from damage or abrasion.
f If this product does not operate normally, see the Troubleshooting section on
pages 13-23 of this user’s manual. If you cannot solve the problem, or if the
product is damaged, refer to the Limited warranty section pages 36-38. Do
not open this product except as directed in your user’s manual. Opening the product
or reassembling it incorrectly may expose you to hazardous voltages or other risks.
f Replace batteries, only as described in your user’s manual (pages 7-9). Do
not burn or puncture batteries — they contain caustic chemicals.
f This power adapter is intended to be correctly oriented in a vertical or oor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling or an under-the-table/cabinet outlet.
f For pluggable equipment, the socket-outlet shall be installed near the equipment
and shall be easily accessible.
25
Appendix
Important safety information
CAUTIONS:
f Use only the power adapter provided with this product. To obtain a replacement,
visit our website at https://telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
f U
se only the supplied rechargeable battery or replacement battery (model
BT262342).
To order, visit our website at
https://telephones.att.com, or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
f To prevent risk of re or battery explosion, replace with the correct battery type.
Dispose of used batteries according to the instructions.
Especially about cordless telephones
f Privacy: The same features that make a cordless telephone convenient create
some limitations. Telephone calls are transmitted between the telephone base
and the handset by radio waves, so there is a possibility that your cordless
telephone conversations could be intercepted by radio receiving equipment within
range of the cordless handset. For this reason, you should not think of cordless
telephone conversations as being as private as those on corded telephones.
f Electrical power: The telephone base of this cordless telephone must be
connected to a working electrical outlet which is not controlled by a wall switch.
Calls cannot be made from the handset if the telephone base is unplugged,
switched o or if the electrical power is interrupted.
f Potential TV interference: Some cordless telephones operate at frequencies
that may cause interference to TVs and VCRs. To minimize or prevent such
interference, do not place the telephone base of the cordless telephone near
or on top of a TV or VCR. If interference is experienced, moving the cordless
telephone farther away from the TV or VCR will oen reduce or eliminate the
interference.
f Rechargeable batteries: This product contains nickel-metal hydride rechargeable
batteries. Exercise care in handling batteries in order not to create a short
circuit with conductive material such as rings, bracelets, and keys. The battery or
conductor may overheat and cause harm. Observe proper polarity between the
battery and the battery charger.
f Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe
manner. Do not burn or puncture. Like other batteries of this type, if burned or
punctured, they could release caustic material which could cause injury.
BT162342/
26
Appendix
Important safety information
The RBRC® Seal means that the manufacturer is voluntarily
participating in an industry program to collect and recycle nickelmetal hydride rechargeable batteries when taken out of service
within the United States. These batteries may be taken to a
participating local retailer of replacement batteries or recycling
center. You may call 1-800-8-BATTERY® for locations accepting
spent Ni-MH batteries.
RBRC® and 1-800-8-BATTERY® are registered trademarks of the
Rechargeable Battery Recycling Corporation.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led
a multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food and
Drug Administration, WTR recommends to physicians that:
Pacemaker patients:
f Should keep wireless telephones at least six inches from the pacemaker.
f Should NOT place wireless telephones directly over the pacemaker, such as in a
breast pocket, when it is turned ON.
f Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from
other persons using wireless telephones.
ECO mode
This power conserving technology reduces power consumption for optimal battery
performance. The ECO mode activates automatically whenever the handset is
synchronized with the telephone base.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other
party that the call is being recorded. To ensure that you are in compliance with any
federal or state regulations regarding recording a telephone call, you should start
the recording process and then inform the other party that you are recording the
conversation.
SAVE THESE INSTRUCTIONS
27
Appendix
For C-UL compliance
In compliance with the bilingual requirements for safety, caution, and warning
markings of Canadian Federal and Provincial/Territorial statutes and regulations,
the French version of Important safety information is included.
Mesures de sécurité importantes
Ce symbole vous alertera d’informations importantes ou d’instructions
d’entretien pouvant apparaître dans ce guide d’utilisation. Respectez
toujours les mesures de sécurité et de sécurité de base lorsque vous utilisez
ce produit, an de réduire les risques de blessures, d’incendie, ou
d’électrocution.
Information relative à la sécurité
f Veuillez lire et comprendre toutes les instructions de ce guide d’utilisation.
Relectez toutes les inscriptions apparaissant sur le produit.
f Évitez d’utiliser le téléphone pendant un orage. Il pourrait y avoir un faible risque
d’électrocution.
f N’utilisez pas un téléphone près d’une fuite de gaz. Dans certaines circonstances,
une ammèche pourrait se produire lorsque l’adaptateur est branché à une
prise de courant, ou lorsque le combiné est déposé sur son chargeur. Ceci
est un événement fréquent associé avec la fermeture d’un circuit électrique.
L’utilisateur ne devrait pas brancher un téléphone dans une prise de courant,
et ne devrait pas déposer un combiné chargé dans le chargeur, si le téléphone
se trouve dans un environnement comportant une concentration de gaz
inammables ou ignifuges, à moins de se trouver dans un endroit où la
ventilation est adéquate. Une ammèche dans de tels environnements pourrait
provoquer une explosion. De tels environnements peuvent comprendre :
les endroits où de l’oxygène à des ns médicales est utilisé sans ventilation
adéquate; des endroits où se trouvent des gaz industriels (dissolvants de
nettoyage, des vapeurs de gazoline, etc.), une fuite de gaz naturel, etc.
f N’utilisez pas ce produit près de l’eau ou lorsque vous êtes mouillés. Par
exemple, ne l’utilisez pas dans des sous-sols humides ou sous la douche, ou
près d’une piscine, d’un bain, d’un évier de cuisine, ou d’une cuve de lavage.
N’utilisez pas de liquides, ou de vaporisateurs aérosol de nettoyage. Si le
produit entre en contact avec du liquide, débranchez immédiatement le l
téléphonique ou le cordon d’alimentation. Ne rebranchez pas le produit avant
qu’il soit complètement sec.
f Installez cet appareil dans un endroit protégé où personne ne peut trébucher sur
les cordons d’alimentation ou la ligne téléphonique. Protégez les câbles contre
les dommages ou l’abrasion.
28
Appendix
For C-UL compliance
f Si le produit ne fonctionne pas correctement, consultez la section Dépannage
(Troubleshooting) des pages 13-23 de ce guide d’utilisation. Si vous ne
pouvez pas régler le problème, ou si le produit est endommagé, consultez la
section Garantie limitée (Limited warranty) des pages 36-38. N’ouvrez pas
ce produit, sauf tel qu’indiqué dans le guide d’utilisation. L’ouverture du produit
ou le remontage inadéquat pourrait vous exposer à des tensions dangereuses
ou autres dangers.
f Remplacez les piles uniquement tel que décrit dans votre guide d’utilisation
(pages 7-9). N’incinérez pas et ne percez pas les piles — elles contiennent
des produits chimiques caustiques.
f L’adaptateur de courant est conçu pour être orienté verticalement ou installé
sur le plancher. Les broches ne sont pas conçues pour se maintenir en place si la
che est branchée dans une prise de courant au plafond, sous la table ou sous
une armoire.
f Pour les produits à brancher à une prise de courant, la prise de courant doit être
installée près du produit, an d’assurer une accessibilité sécuritaire à la prise de
courant.
MISES EN GARDE:
f N’utilisez seulement l’adaptateur inclus avec ce produit. Pour obtenir une pièce
de rechange, visitez notre site Web au
https://telephones.att.com ou composez le
1-800-222-3111. Au Canada, composez le 1-866-288-4268.
f N’utilisez que la pile de rechargeable incluse ou une pile de rechange (modèle
BT162342/BT262342). Pour commander, visitez notre site Web
https://telephones.att.com ou composez le
1-800-222-3111. Au Canada, composez le 1-866-288-4268.
f An de prévenir les risques d’incendie ou d’explosion de la pile, replacez la
pile avec une pile du même type. Jetez les piles épuisées en respectant les
instructions.
29
Appendix
For C-UL compliance
Spéciquement en rapport avec les téléphones sans l
f Condentialité : Les mêmes caractéristiques qui rendent les téléphones sans l
si pratiques créent également des restrictions. Les appels téléphoniques sont
transmis entre le socle du téléphone et le combiné par le biais d’ondes radio, et
il se peut que vos conversations téléphoniques soient interceptées par d’autres
équipements de réception d’ondes radio au sein de la portée du téléphone sans
l. Pour cette raison, vous ne devez pas considérer les conversations sur un
téléphone sans l comme étant aussi condentielles que celles d’un téléphone à
cordon.
f Alimentation électrique : La base de ce téléphone sans l doit être branchée à
une prise de courant électrique fonctionnelle. La prise électrique ne doit pas être
contrôlée par un interrupteur mural. Les appels ne peuvent pas être eectués à
partir du combiné si la base n’est pas branchée, si elle est hors fonction ou si le
courant électrique est coupé.
f Interférences potentielles aux téléviseurs : Certains téléphones sans l
fonctionnent sur des fréquences pouvant causer des interférences aux
téléviseurs et magnétoscopes. Pour réduire ou prévenir de tels parasites,
ne pas déposer la base du téléphone sans l à proximité d’un téléviseur ou
magnétoscope, ni directement sur celui-ci. Si votre téléviseur ache des
interférences, éloignez le téléphone sans l de celui-ci an de réduire les
parasites.
f Piles rechargeables : Ce produit comporte des piles rechargeables à l’hydrure
métallique de nickel. Usez de prudence lorsque vous manipulez de telles piles et
veillez à ne pas les court-circuiter avec des matériaux conducteurs, tels que des
bagues, bracelets et clés. La pile ou le conducteur peut surchauer et vous brûler.
Respectez la polarité adéquate entre les piles et le chargeur de piles.
f Piles rechargeables à l’hydrure métallique de nickel : Jetez ces piles de manière
sécuritaire. N’incinérez pas et ne peercez pas les piles. Comme pour les autres
piles du même type, si elles sont brûlées ou percées, des matières corrosives
peuvent s’en échapper, ce qui risque de causer des brûlures ou autres blessures
corporelles.
Le sceau de l’organisme de recyclage RBRCMD sur les piles à l’hydrure
métallique de nickel signie que le fabricant de cet appareil participe
volontairement au programme industriel visant à reprendre et
recycler ce type de piles lorsqu’elles ne servent plus, au sein du
territoire des États-Unis et du Canada. Vous devez apporter ces piles
chez un détaillant participant ou le centre de recyclage le plus près de
chez vous. Ou vous pouvez composer le 1-800-8-BATTERYMD an de
connaître les endroits qui acceptent les piles à l’hydrure métallique de
nickel mortes.
RBRCMD et 1-800-8-BATTERYMD sont des marques déposées de
Rechargeable Battery Recycling Corporation.
30
Appendix
For C-UL compliance
Mesures préventives pour les utilisateurs de stimulateurs cardiaques implantés
dans l’organisme
Stimulateurs cardiaques (ne s’applique qu’aux téléphones sans l numériques) :
L’organisme ‘Wireless Technology Research, LLC (WTR)’, une rme de recherche
indépendante, a mené une évaluation pluridisciplinaire des interférences entre
les téléphones sans l portatifs et les stimulateurs cardiaques implantés dans
l’organisme. Appuyée par l’Administration des aliments et drogues (FDA) des États-
unis, la rme WTR recommande aux médecins :
Avis aux détenteurs de stimulateurs cardiaques:
f Ils doivent tenir le téléphone sans l à une distance d’au moins six pouces du
stimulateur cardiaque.
f Ils ne doivent PAS placer le téléphone sans l directement sur le stimulateur
cardiaque, tel que dans une poche de chemise, lorsque celui-ci est en fonction.
f Ils doivent utiliser le téléphone sans l en l’appuyant sur l’oreille qui se trouve
dans la direction opposée au stimulateur cardiaque.
L’étude eectuée par l’organisme WRS n’a pas identié de risque pour les
détenteurs de simulateurs cardiaques causé par les gens qui utilisent un téléphone
sans l à proximité de ceux-ci.
Mode ECO
Lorsque le socle communique avec le combiné, le mode ECO sera activé
automatiquement. Ceci réduit la consommation d’énergie selon la distance entre le
socle du téléphone et le combiné.
Spéciquement en rapport avec les répondeurs téléphoniques
Enregistrement deux voies : Cet appareil n’émet pas de bips d’avertissement qui
permettent de prévenir l’autre partie que vous enregistrez la conversation. Pour
assurer votre conformité aux
règlements fédéraux ou provinciaux en rapport avec les enregistrements des
conversations téléphoniques, vous devriez informer l’autre partie lorsque vous
activez l’enregistrement.
CONSERVEZ CES INSTRUCTIONS
31
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements
adopted by the Administrative Council for Terminal Attachments (ACTA). The label
on the back or bottom of this equipment contains, among other things, a product
identier in the format US:AAAEQ##TXXXX. This identier must be provided to your
telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone
network must comply with the applicable Part 68 rules and technical requirements
adopted by ACTA. A compliant telephone cord and modular plug is provided with
this product. It is designed to be connected to a compatible modular jack that is also
compliant. An RJ11 jack should normally be used for connecting to a single line and an
RJ14 jack for two lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may
connect to your telephone line and still have them ring when you are called. The REN for
this product is encoded as the 6th and 7th characters following the US: in the product
identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs
should be ve (5.0) or less. For more information, please contact your telephone service
provider.
This equipment must not be used with Party Lines. If you have specially wired alarm
dialing equipment connected to your telephone line, ensure the connection of this
equipment does not disable your alarm equipment. If you have questions about what
will disable the alarm equipment, consult your telephone service provider or a qualied
installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until
the problem has been corrected. Repairs to this telephone equipment can only be
made by the manufacturer or its authorized agents. For repair procedures, follow the
instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service
provider may temporarily discontinue your telephone service. The telephone service
provider is required to notify you before interrupting service. If advance notice is not
practical, you will be notied as soon as possible. You will be given the opportunity to
correct the problem and the telephone service provider is required to inform you of
your right to le a complaint with the FCC. Your telephone service provider may make
changes in its facilities, equipment, operation, or procedures that could aect the
proper functioning of this product. The telephone service provider is required to notify
you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.
If this product has memory dialing locations, you may choose to store emergency
telephone numbers (e.g., police, re, medical) in these locations. If you do store or test
emergency numbers, please:
f Remain on the line and briefly explain the reason for the call before hanging up.
f Perform such activities in off-peak hours, such as early morning or late evening.
32
Appendix
FCC Part 68 and ACTA
Industry Canada
This device contains licence-exempt transmitter(s)/receiver(s) that comply with
Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause
undesired operation of the device.
Privacy of communications may not be ensured when using this telephone.
The term ‘’IC:‘’ before the certication/registration number only signies that the
Industry Canada technical specications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN
indicates the maximum number of devices allowed to be connected to a telephone
interface. The termination of an interface may consist of any combination of
devices subject only to the requirement that the sum of the RENs of all the devices
not exceed ve.
This product meets the applicable Innovation, Science and Economic Development
Canada technical specications.
33
Appendix
FCC Part 15
NOTE: This equipment has been tested and found to comply with the requirements
for a Class B digital device under Part 15 of the Federal Communications
Commission (FCC) rules. These requirements are intended to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
f Reorient or relocate the receiving antenna.
f Increase the separation between the equipment and receiver.
f Connect the equipment into an outlet on a circuit dierent from that to which
the receiver is connected.
f Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modications to this equipment not expressly approved by
the party responsible for compliance could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation. Privacy of communications may not be
ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio
frequency energy that can be safely absorbed by a user or bystander according
to the intended usage of the product. This product has been tested and found to
comply with the FCC criteria. The handset may be safely held against the ear of the
user. The telephone base shall be installed and used such that parts of the user’s
body other than the hands are maintained at a distance of approximately
20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B)
34
Appendix
California Energy Commission battery charging testing instructions
This telephone is set up to comply with the energy-conserving standards right out of the
box. These instructions are intended for California Energy Commission (CEC) compliance
testing only. When the CEC battery charging testing mode is activated, all telephone
functions, except handset battery charging, will be disabled.
When rst purchased and properly installed for charging (see the Battery installation
and charging section on page 8), put the cordless handset in the handset charger to
charge. The CEC battery charging testing mode is activated while charging.
If you have registered the cordless handset to the DL72119/DL72219/DL72319/DL72419
base, below are the testing instructions.
To activate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet. Make sure all
handsets are inserted with charged batteries before proceeding.
2. While you press and hold
the power outlet.
3. Aer about 20 seconds, when the light starts ashing, release and
then press it again within two seconds.
When the phone successfully enters the CEC battery charging testing mode,
the light turns o and all handsets display To register HS... and
...see manual, alternately.
When the phone fails to enter this mode, repeat all the steps mentioned above.
To deactivate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet, then plug it back in.
The telephone base is powered up as normal.
2. Register your handsets back to the telephone base. See pages 10-11 for handset
registration instructions.
, plug the telephone base power adapter back to
35
BC
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service,
and all questions about this product should be directed to our website at
https://telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T branded product warrants to the holder of a valid
proof of purchase (“CONSUMER” or “you”) that the product and all accessories
provided in the sales package (“PRODUCT”) are free from defects in material and
workmanship, pursuant to the following terms and conditions, when installed
and used normally and in accordance with the PRODUCT operating instructions.
This limited warranty extends only to the CONSUMER for products purchased
and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials and
workmanship during the limited warranty period (“materially defective
PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service
representative will repair or replace at the manufacturer’s option, without charge,
a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they
may use new or refurbished replacement parts. If the manufacturer chooses to
replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of
the same or similar design. The manufacturer will retain defective parts, modules,
or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s
option, is your exclusive remedy. The manufacturer will return repaired or
replacement products to you in working condition. You should expect the repair
or replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the
date of purchase. If the manufacturer repairs or replaces a materially defective
PRODUCT under the terms of this limited warranty, this limited warranty also
applies to repaired or replacement PRODUCT for a period of either (a) 90 days
from the date the repaired or replacement PRODUCT is shipped to you or (b) the
time remaining on the original one-year limited warranty; whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
f PRODUCT that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, re, water, or other liquid intrusion; or
f PRODUCT that has been damaged due to repair, alteration, or modication by
anyone other than an authorized service representative of the manufacturer;
or
36
Appendix
Limited warranty
f PRODUCT to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
f PRODUCT to the extent that the problem is caused by use with non-AT&T
accessories; or
f PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or
electronic serial numbers have been removed, altered or rendered illegible; or
f PRODUCT purchased, used, serviced, or shipped for repair from outside the
United States of America or Canada, or used for commercial or institutional
purposes (including but not limited to products used for rental purposes); or
f PRODUCT returned without valid proof of purchase (see item 6); or
f Charges for installation or setup, adjustment of customer controls, and
installation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service, visit https://telephones.att.com or
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Note: Before calling for service, please review the user’s manual; a check of the
PRODUCT’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the PRODUCT(s) to the service location.
The manufacturer will return repaired or replaced PRODUCT under this limited
warranty to you. Transportation, delivery or handling charges are prepaid. The
manufacturer assumes no risk for damage or loss of the PRODUCT in transit.
If the PRODUCT failure is not covered by this limited warranty, or proof of
purchase does not meet the terms of this limited warranty, the manufacturer
will notify you and will request that you authorize the cost of repair prior to any
further repair activity. You must pay for the cost of repair and return shipping
costs for the repair of products that are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the PRODUCT to
the service location along with a description of the malfunction or diculty;
and
b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT
purchased (PRODUCT model) and the date of purchase or receipt; and
c. Provide your name, complete and correct mailing address, and telephone
number.
37
Appendix
Limited warranty
7. Other limitations
This warranty is the complete and exclusive agreement between you and the
manufacturer of this AT&T branded PRODUCT. It supersedes all other written
or oral communications related to this PRODUCT. The manufacturer provides
no other warranties for this PRODUCT. The warranty exclusively describes all of
the manufacturer’s responsibilities regarding the PRODUCT. There are no other
express warranties. No one is authorized to make modications to this limited
warranty and you should not rely on any such modication.
State/Provincial Law rights: This warranty gives you specic legal rights, and
you may also have other rights which vary from state to state or province
to province.
Limitations: Implied warranties, including those of tness for a particular
purpose and merchantability (an unwritten warranty that the PRODUCT is t
for ordinary use) are limited to one year from date of purchase. Some states/
provinces do not allow limitations on how long an implied warranty lasts, so
the limitation mentioned above may not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential, or
similar damages (including, but not limited to lost prots or revenue, inability
to use the PRODUCT or other associated equipment, the cost of substitute
equipment, and claims by third parties) resulting from the use of this PRODUCT.
Some states/provinces do not allow the exclusion or limitation of incidental or
consequential damages, so the limitation or exclusion mentioned above may not
apply to you.
Please retain your original sales receipt as proof of purchase.
38
Appendix
Technical specications
RF frequency band 1921.536MHz — 1928.448MHz
Channels 5
Handset battery 2.4 VDC, AAA x 2, Ni-MH
Charger voltage
(AC adapter output)
Operating times* Talk time (handset): up to 7 hours
* Operating times vary depending on your actual use and the age of the battery.
DECT 6.0 digital technology
The AT&T DECT 6.0 products oer unsurpassed range performance
and sound clarity. This is achieved through a unique antenna design and
advances in noise-ltering technology. An independent laboratory has
conrmed that AT&T DECT 6.0 products perform up to 45% better in
range competitions against similarly equipped phones of the leading
competition. Now, calls can be taken in the basement, backyard and
garage with exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by
the Federal Communications Commission (FCC). Even so, this handset and
telephone base can communicate over a certain distance — which can
vary with the locations of the telephone base and handset, the weather,
and the construction of your home or oce.
Redening long range coverage and clarity
This telephone base comes with an antenna which gives much better
clarity and covers a longer range than before.
Simulated full-duplex handset and base speakerphones
The simulated full-duplex speakerphones on your handset and telephone
base allow both ends of a call to speak and be heard at the same time.
Optimal performance is subject to external factors and individual usage.
6VDC @400mA
Talk time (speakerphone): up to 3.5 hours
Standby: up to 5 days
39
https://telephones.att.com
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such
marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under
license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade
names are those of their respective owners.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used
©2019 Advanced American Telephones. All Rights Reserved.
Advanced American Telephones, San Antonio, TX 78219.
Siri® is a registered trademark of Apple Inc.
Android® is a registered trademark of Google Inc.
Google NowTM is a trademark of Google Inc.
QaltelTM is a trademark of Truecall Group Limited.
S Voice® is a registered mark of Samsung Electronics Co., Ltd.
RBRC® and 1-800-8-BATTERY® are registered trademarks of the
Rechargeable Battery Recycling Corporation.
Printed in China. Issue 2.0 AT&T 06/19.
under license.
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