AT&T Definity 8102, Definity 8110 User Manual

AT&T

DEFINITY

®

Communications
System Generic 2

and System 85

8102 and 8110 Telephone
User's Guide

NOTICE

While reasonable efforts were made to ensure that the information in this document
was complete and accurate at the time of printing, AT&T can assume no responsibility
for any errors. Changes or corrections to the information contained in this document
may be incorporated into future issues.

TO ORDER COPIES OF THIS DOCUMENT

Contact:

AT&T Customer Information Center
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P. O. Box 19901

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Order:

Document No. 555-104-746

Issue 1, May 1991

For more information about AT&T documents, see Business Communications Systems

Publications Catalog

HEARING AID COMPATIBILITY

(555-00-010).

This equipment is compatible with the inductively coupled hearing aids prescribed by
the Federal Communication Commission (FCC).

Prepared by
AT&T Technical Publications Department
Denver, CO 80234

©1991 AT&T

All Rights Reserved

Printed in USA

Your 8102 and 8110 Telephones

The 8102 and 8110 telephones are similar in appearance; however, the 8110 telephone
has an added built-in speakerphone. (If you have an 8110 telephone, you may also be
able to use the Auto Answer feature.) Both telephones are designed to help you use
the many features the the AT&T DEFINITY® Communications System Generic 2 and
System 85.

Check which of these two telephones you are using. Then, familiarize yourself with
your telephone by looking carefully at either Figures 1 and 2, the 8102 telephone, or
Figures 3 and 4, the 8110 telephone, and reading the explanations of the telephones'
many features below the figures

Figure 1. 8102 Telephone, Top View

1

Figure 2. 8102 Telephone, Side and Bottom Views

Figure 3. 8110 Telephone, Top View

2

Figure 4. 8110 Telephone, Side and Bottom Views

Starting with the handset on the TOP VIEW and continuing clockwise

Handset

For placing and answering calls. In most cases, you must lift
the handset (go off-hook) before you can use a feature. Also
known as the receiver.

Data jack

Adjunct (equipment)
jack (on the 8102 only)

Auxiliary power jack
(on the 8110 only)

Pause button

Programmable Dialing
buttons

Hold light

For connecting a device such as a modem to your telephone.

This jack is labeled DATA.

For connecting adjunct equipment such as a speakerphone or
headset to your telephone. This jack is labeled ADJUNCT.

For improving the performance of the built-in speakerphone
on long loops where there is limited

power available from

the line. This jack is labeled

DC IN 9V POWER

.

For inserting a 5-second pause/delay into a telephone
number stored on a programmable dialing button or into a
dialing access code in the Auto Pause feature of Redial.

The 12 buttons on which you can program frequently dialed
telephone numbers, emergency numbers, or feature access
codes.

A red light that goes on to remind you that you have a call

on hold.

3

Hold button

Redial button

Auto Answer button

(on the 8110 only)

Mute button
(on the 8110 only)

Message light

Dial pad

Speaker button
(on the 8110 only)

Flash button

Program button

For putting a call on hold.
For redialing the last number you dialed.
For automatically activating the built-in speakerphone

whenever a call comes in.

For turning off the microphone associated with the handset or
the built-in speakerphone.

For indicating when a message has been left for you (slowly

flashing red light).
For dialing telephone numbers and accessing features (12-

button pad). The dial pad is also used with [

PROGRAM ] to

store numbers on the Programmable Dialing buttons or to
store dialing access codes in the Auto-Pause feature of Redial.

For accessing the built-in speakerphone and microphone
combination.

For using features such as Conference with business
communications systems, and for custom calling features if
you are using your telephone at home.

For storing telephone numbers on the programmable dialing

buttons on the front of your telephone and dialing access

codes in the Auto-Pause feature of Redial.

The SIDE VIEW shows the following features

Tone Selector (HI or
LO)

Tone Selector (FAST

or SLOW)

Ringer Volume control

Speaker volume
control
(on the 8110 only)

For selecting one of two tone ringer frequencies (high or low)

For selecting one of two tone ringer modulation rates (fast or
slow).

A 3-position switch to control the volume for the tone ringer.
Slide it up (away from you) for a louder ring, down (toward

you) for a quieter ring. The volume control is labeled

Ringer Vol

.

For raising or lowering the volume of the built-in
speakerphone. The volume control is labeled

Speakerphone Vol

.

The BOTTOM VIEW, for both types of telephones, includes the line jack and, on the
8102 telephone, the adjunct power jack.

Adjunct power jack
(for adjunct equipment

on the 8102 only)

Line jack

For connecting an auxiliary power source for using adjunct
equipment. This jack is labeled POWER.

For connecting a line cord to your telephone. This jack is
labeled LINE.

4

A Quick Look at the Features

The following lists voice features and briefly explains what each one does and how
you might want to use it.

The features in this guide have been divided into 2 categories:

●

●

Phone Features Those telephone features that you can use immediately no matter

which communications system your telephone is connected to. Note: You can use the

Speakerphone and Mute features only if you are using the 8110 telephone. You
may also be able to use the Auto Answer feature if it is assigned to your 8110
telephone.

Switch Features Those features that you can use only with a DEFINITY Generic 2

or System 85 switching system. Most of these features must be assigned by the
System Manager to your telephone. Check with your System Manager to see
which of these features you can use.

Phone Features

Auto Answer (for 8110 Users) Automatically turns on the built-in speakerphone when

a call comes in. Answer calls without lifting the handset and disconnects the call when

the calling party hangs up.

Hold Puts a call on hold until you can return to it. While a call is on hold, you can

leave your telephone to perform another task. Use when you have a call that you
don’t wish to drop, but which you have to interrupt briefly to do something else.

Redial (with Auto-Pause) Automatically redials the last number you dialed from the

dial pad, either an extension or an outside number. Use to save time in redialing a
busy or unanswered number.

Message Your Message light lets you know that a caller has left a message for you.

You can then follow your System Manager's local message retrieval procedures to get

your message.

Mute (for 8110 Users) Turns off the microphone of the built-in speakerphone or the

handset. Use when you want to confer with someone in the room with you, but you
do not want the other party on the call to hear your conversation.

Programmable Dialing Buttons The 12 programmable dialing buttons are provided

for one-touch dialing of frequently dialed telephone or account numbers. You can also

store emergency numbers, such as 911, or feature access codes on your programmable
dialing buttons. Note: If you want to store more than 12 programmable dialing
numbers, you can use the Switch Feature, "Abbreviated Dialing."

Speakerphone (for 8110 Users) Allows you to place and answer calls without lifting

the handset. Use any time you prefer hands-free communication, both speaking and

listening or for group conference situations.

5

Switch Features

Abbreviated Dialing (AD) Allows you to store selected telephone numbers as 3 or

fewer digits for quick and easy dialing. Each number can be a complete or partial
telephone number, an extension number, or a trunk or feature code. There are 3
possible type of lists — personal, group, and system — and you can have a total of 13

lists. Numbers on a personal list are programmable by you; numbers on group lists
are programmable by the controller of the list; system lists are programmable only by
the System Manager. Use this feature as a timesaver for dialing frequently called,

lengthy, or emergency numbers. Note: Check with your System Manager for the
types of lists you have and how many of each.

Automatic Callback Sends you a special 3-burst ring tone indicating that a

previously busy extension is now available. Use to avoid constant redialing when you

want to speak to someone who is frequently busy on the telephone. Note: You can
use this feature only for extensions, not outside numbers.

Call Forwarding — Busy/Don't Answer Temporarily forwards all your calls to

another extension or to the attendant if your telephone is busy or you do not answer
your calls within a preset number of rings. Use when you want your calls to be

forwarded to a telephone number of your choice.

Call Forwarding — Follow Me Temporarily forwards all your calls to another

extension or to an outside number, depending on your system. Use when you want
your calls to be automatically forwarded to a telephone number of your choice.

Call Park Puts a call on hold at your telephone, for retrieval at any extension. Use

when you need to go elsewhere to get information during a call, or whenever you

want to complete a call from a different location Also, if the call received is for
someone else, use it to hold the call until the called party can answer from the nearest
available telephone.

Call Pickup Lets you answer a call at your telephone for another extension in your

pickup group. Use when you want to handle a call for a group member who is absent
or otherwise unable to answer. Note: You can use this feature only if you and the

called party have been assigned to the same pickup group by your System Manager.

Call Waiting When you are busy on a call, sends a distinctive tone to notify you of

another incoming call waiting to be answered. This allows you to complete or hold
your present call and pick up the waiting call. It will save you from missing calls, and
your waiting caller from having to call back later.

Conference Allows you to add a third party to a call, so that you can conduct a

3-way conversation. (If you want to conference more than 3 parties, call your
attendant for assistance.) Use to set up time-saving conferences or to spontaneously
include a third party. Note: If you have both an active call and a call on hold, you
must terminate one of them before you can use Conference.

Hold (with Second Dial Tone) Puts a call in a holding state until you can return to

it. While a call is on hold, you can place another call, activate another feature, answer
a waiting call, or leave your telephone to do another task. Use when you have a call
that you don’t want to drop, but have to interrupt briefly to do something else.

6

Last Number Dialed Automatically redials the last number you dialed, either an

extension or an outside number. Available with DEFINITY® Generic 2 and System 85
R2V4 and some R3V3 systems. Check with your System Manager to see if the feature

is available in your system.

Leave Word Calling (LWC) Leaves a message for another extension to call you back.

The called party will be able to dial the message center, AUDIX, or a covering user to
retrieve a short, standard message that gives your name and extension, the date and

time you called, and the number of times you called. Use any time you want to have

someone call you back; it will help cut down on repeated call attempts.

Priority Calling Allows you to call another extension with a distinctive 3-burst ring

to indicate that your call requires immediate attention. Use when you have important

or timely information for someone.

Send All Calls Temporarily sends all your calls to the extension of a person

designated to answer them when you cannot (perhaps a secretary, receptionist, or

AUDIX). Use when you will be away from your desk for awhile, or when you do not
want to be interrupted by calls.

Transfer Transfers a call from your telephone to another extension or outside

number. Use when your caller needs to speak further with someone else. Note: Calls
from an outside number to your telephone can be transferred only to an extension, not
to another outside number.

7

How to Use the Features

Many features are available for use with your 8102 and 8110 telephones. The
procedures which follow give short, step-by-step instructions for using each feature.

For your convenience, features are listed alphabetically.

Special Instructions for General Use

As you operate the features assigned to your telephone, keep in mind the following
general rules.

●

●

●

●

Follow carefully all the steps listed in the procedure for the particular feature you
are using.

If you receive an intercept tone (high-pitched, alternating high and low tone) while
attempting to operate any feature, you have taken too much time to complete a
procedural step or have made a dialing error. Hang up, get dial tone, and begin
again at Step 1.

The tone that appears in brackets after a step, such as [dial tone], indicates what you
should hear from your handset after successfully performing that step. For a list of
tones and their meanings, see the sections titled Tones and Their Meanings.

For directions on filling out the Programmable Dialing Buttons Designation Card,
see the procedures for "Progmmmble Dialing Buttons" under Phone Features in
this section.

Quick-Reference Lists

At the end of this guide is a set of quick-reference lists. Use the lists to record your
feature and trunk codes, Abbreviated Dialing personal list items, and message and
attendant extensions. Once you have completed the lists, remove the page from the

booklet (tear along the perforation), and keep the lists near your telephone.

8