AT&T definity 7444 User Manual
AT&T
DEFINITY
®
Communications
System Generic 2
and System 85
7444 Voice Terminal
User's Guide
NOTICE
While reasonable efforts were made to ensure the information in this document
was complete and accurate at the time of printing, AT&T can assume no responsibility
for any errors. Changes or corrections to the information contained in this document
may be incorporated into future issues.
TO ORDER COPIES OF THIS DOCUMENT
Contact:
AT&T Customer Information Center
2855 North Franklin Road
P. O. Box 19901
Indianapolis, IN 46219
1-800-432-6600,
In Canada: 1-800-255-1242
Order:
Document No. 555-104-744
Issue 1, July 1991
For more information about AT&T documents, see Business Communications Systems
Publications Catalog (555-000-010).
HEARING AID COMPATIBILITY
This equipment is compatible with the inductively coupled hearing aids prescribed by
the Federal Communication Commission (FCC).
Prepared by
AT&T Technical Publications Department
Denver, CO 80234
©1991 AT&T
All Rights Reserved
Printed in USA
Contents
Your 7444 Voice Terminal
A Quick look at the Features
How to Use the Features
Abbreviated Dialing (AD)
Automatic Callback
Bridging
Call Coverage/Consult
Call Forwarding — Busy/Don’t Answer
Call Forwarding — Follow Me
Call Park
Call Pickup
Conference
Drop
Hold
Intercom (Automatic/Dial)
Last Number Dialed
Leave Word Calling (LWC)
Message
Mute
Priority Calling
Reset speakerphone
Select Button
Select Ring (and Ringer Volume)
Self-Test
Send All Calls
Speaker
Speakerphone
Terminal Busy Indication
Transfer
Display Features
Date/Time
Inspect
Message Retrieval
Normal
Stored Number
Timer
1
4
8
10
12
13
13
14
15
16
17
18
19
20
20
21
21
22
23
23
24
25
25
26
27
28
29
31
31
32
32
33
33
35
35
36
i
Tones and Their Meanings
Key Words to Know
Quick-Reference Lists
37
38
40
ii
Your 7444 Voice Terminal
The 7444 Voice Terminal is designed so that you can conveniently use the features of
the AT&T DEFINITY® Communications System Generic 2 and System 85. Familiarize
yourself with your telephone, shown in Figure 1 and explained below.
2
1
3
4
5 6
7
19
8
9
18
17
16
15
14 13
12
10
11
Figure 1. 7444 Voice Terminal
Starting with the handset and continuing clockwise:
1) Handset
2) Drop/Test button
3) Conference/Ring
button
4) Display
5) Transfer button
6) Hold button
7) Speakerphone/
headset adapter jack
(on back of telephone)
8) Line jack (on back
of telephone)
For placing and answering calls. Also known as the receiver.
For disconnecting from a call. When used with
-Select
,
you
can test the lights, ringer, and display on your telephone.
For setting up conference calls. When used with
-Select
,
you can select your own personalized ring.
A built-in 2-line by 40-character VFD (vacuum fluorescent
display).
For transferring a call to another telephone.
For putting a call on hold.
This jack is used for connecting an external speakerphone or
a headset adapter to your telephone. The jack is labeled .
This jack is used for connecting a line cord to your telephone.
The jack is labeled “LINE.”
1
9) Call
These 22 buttons can be used for
either
incoming and out
appearances/feature
going calls
(call appearances)
and are labeled with an
buttons
extension number for accessing features
(feature buttons)
and
are labeled with a feature name. Each has a red in-use light
to tell you the line is being used or that this is the line you
will get when you lift your handset. The green status light
next to each call appearance and feature button tells you the
line or feature is being used.
10) Select button
1)
2)
3)
11) Mute button
Can be used in 3 different ways:
Used with
Drop-Test
to initiate a self-test of your
telephone;
Used with
Conference-Ring
to select your own personalized
ring from among 8 available patterns;
Used with
Speaker-Reset Spkr
to perform an acoustic test of
the environment and adjust the speakerphone to the
surrounding acoustic environment for optimal
performance.
For turning off the microphone of the built-in speakerphone
or the handset so the other person cannot hear you.
Note:
If your telephone is set for the Speaker (listen-only)
feature, pressing
Mute
while on a call using the handset will
affect
only
the microphone associated with the handset.
When you use the Speaker feature, the Mute feature is also
activated and the light next to
Mute
is always on.
12) Dial pad
The standard 12-button pad for dialing phone numbers and
accessing features. The letters “Q” and “Z” have been added
to the appropriate dial pad keys for directory access, and the
“5” button on your dial pad has raised bars for visuallyimpaired users.
13) Speaker/Reset
For accessing the speaker
or
the built-in speakerphone and
Speakerphone button
microphone combination. When you touch
-Select
and then
Speaker-Reset Spkr
you hear a set of tones as the speakerphone
performs an acoustic test of the environment. When the
tones stop, your speakerphone has finished adjusting itself
for optimal performance. It is now ready for use.
Note:
Your telephone can be set for either the Speaker
(listen-only) feature
or
the Speakerphone (listen and talk)
feature. Check with your System Manager to see how your
Speaker button is to be used.
14) Message light
A red light which goes on when a message has been left for
you.
2
15) Volume control
button
16) Display control
buttons
17) Microphone
18) Handset jack
19) Call
appearances/feature
buttons
For adjusting the volume of the speaker or the built-in
speakerphone when you are on a call, or for adjusting the
volume for the tone ringer when you are not using the
speakerphone.
Each of these 7 buttons accesses display features and is
labeled with a feature name.
For Speakerphone operation. Used when the Speakerphone
option is set and Speaker button is depressed.
For connecting the handset cord to the telephone. Located on
the back of your telephone, labeled .
At least 3 of these 12 buttons are devoted to incoming and
outgoing calls
(call appearances)
and are labeled with an
extension number; the remainder access features
(feature
buttons)
and are labeled with a feature name.
The following optional modules are compatible with the 7406 Plus telephone:
500A Headset Adapter
Provides a dual-purpose switch that turns on the adapter
connecting the headset to the telephone. Pressing the ON
switch is equivalent to going off-hook with the handset, and
pressing the OFF switch is equivalent to going on-hook with
the handset. Plugs into the speakerphone/headset adapter
jack.
7400B Data Module
Provides data capability to the attached DCP telephone. It
also provides integrated simultaneous voice data
communications over standard twisted-pair wiring. Plugs
into the line jack.
S101A and S201A
Provides total telephone operation without using the handset.
Speakerphone
Turning on the speakerphone is equivalent to going off-hook
when placing or answering a call and turning off the
speakerphone is equivalent to going on-hook. A mute switch
is provided to temporarily cut off transmission to the distant
caller. Plugs into the speakerphone/headset adapter jack.
3
A Quick Look at the Features
Here are brief descriptions of some features, including what each one does and how
you might want to use it. You will have the Conference, Drop, Hold, Message, Mute,
Select, Select Ring, Self-Test, and Transfer voice features and Message Retrieval and
Normal mode among the display features. You may also be able to use the
Speakerphone (and Reset Speakerphone)
or
the Speaker feature. In addition, you may
have many of the other features listed here; your System Manager can advise you.
Abbreviated Dialing (AD) Allows you to store selected telephone numbers as 3 or
fewer digits for quick and easy dialing. Each number can be a complete or partial
telephone number, an extension number, or a trunk or feature code. There are 3
possible types of lists — personal, group, and system — and you can have a total of 3
lists. Numbers on a personal list are programmable by you; numbers on group lists
are programmable by the controller of the list; system lists are programmable only by
the System Manager. Use this feature as a timesaver for dialing frequently called,
lengthy, or emergency numbers.
Note:
Check with your System Manager for the
types of lists you have and how many of each.
Automatic Callback Sends you a special 3-burst ring tone indicating that a
previously busy extension is now available. Use to avoid constant redialing when you
want to speak to someone who is frequently busy on the telephone.
Note:
You can
use this feature only for extensions, not outside numbers.
Bridging Permits you to answer or join calls to someone else’s extension by pressing
a bridged appearance button on your telephone. This button can be any call
appearance labeled with another user's primary extension number, as assigned to you
by your System Manager. Use to assist in handling calls for a designated co-worker.
Call Coverage Provides automatic redirection of certain calls to your telephone for
answering. (Your System Manager determines which calls will be sent to you.) Use to
answer calls for other extensions for whom you provide coverage. Call Coverage can
also automatically redirect your calls when your telephone is busy, you are out of the
office, or you have pressed Send All Calls button.
Call Forwarding — Busy/Don't Answer Temporarily forwards all your calls to
another extension or to the attendant if your telephone is busy or you do not answer
your calls within a preset number of rings. Use when you want your calls to be
forwarded to a telephone number of your choice.
Call Forwarding — Follow Me Temporarily forwards all your calls to another
extension or to an outside number, depending on your system. Use when you want
your calls to be automatically forwarded to a telephone number of your choice.
Call Park Puts a call on hold at your telephone, for retrieval at any extension. Use
when you need to go elsewhere to get information during a call, or whenever you
want to complete a call from a different location. Also, if the call received is for
someone else, use it to hold the call until the called party can answer from the nearest
available telephone.
Call Pickup Lets you answer a call at your telephone for another extension in your
pickup group. Use when you want to handle a call for a group member who is absent
or otherwise unable to answer.
Note:
You can use this feature only if you and the
called party have been assigned to the same pickup group by your System Manager.
4
Conference Allows you to add a third party to a call, so that you can conduct a
3-way conversation. (If you want to conference more than 3 parties, call your
attendant for assistance.) Use to set up time-saving conferences or to spontaneously
include a third party.
Drop Disconnects from a call without requiring you to hang up the handset or press
the switchhook. Can also be used with the Conference feature to disconnect the last
party added. Use whenever you want to continue using the handset for another action
after ending a call.
Hold Puts a call in a holding state until you can return to it. While a call is on hold,
you can place another call, activate another feature, answer a waiting call, or leave
your telephone to do another task. Use when you have a call that you don’t want to
drop, but have to interrupt briefly to do something else.
Intercom (Automatic/Dial) Gives you quick access to specified telephone. With
Automatic Intercom, you can call predetermined persons by pressing a single feature
button. With Dial Intercom, you can call any member of a predetermined group by
pressing a feature button and then dialing the group member’s 2- or 3-digit code.
Last Number Dialed Automatically redials the last number you dialed, either an
extension or an outside number. Use to save time in redialing a busy or unanswered
number. Available with DEFINITY® Generic 2 and System 85 R2V4 and some R2V3
systems. Check with your System Manager to see if the feature is available in your
system.
Leave Word Calling (LWC) Leaves a message for another extension to call you back.
The called party will be able to dial the message center, AUDIX, or a covering user to
retrieve a short, standard message that gives your name and extension, the date and
time you called, and the number of times you called. Use any time you want to have
someone call you back; it will help cut down on repeated call attempts.
Message Your Message light lets you know that a caller has left a message for you.
You can then follow your System Manager's local message retrieval procedures to get
your message.
Mute Turns off the microphone of the built-in speakerphone or the handset. Use
when you want to confer with someone in the room with you, but you do not want
the other party on the call to hear your conversation.
Priority Calling Allows you to call another extension with a distinctive 3-burst ring
to indicate that your call requires immediate attention. Use when you have important
or timely information for someone.
Reset Speakerphone Initiates an acoustic test of the surrounding acoustic
environment by using a sequence of tones. When the tones stop, your speakerphone
has finished adjusting itself for optimal performance. It is now ready for use. Use
whenever you move your telephone to a different location (even in the same room), or
whenever the light next to
Speaker-Reset Spkr
is fluttering.
Select Button Used in any of 3 different ways:
1)
When used with
Drop-Test
you can perform a self-test of your telephone's lights,
ringer, and display.
5
2)
3)
When used with
Conference-Ring
you can select your own personalized ring from among
8 available patterns. Use to distinguish your ring from that of other nearby
telephones.
When used with
Speaker-Reset Spkr
the built-in speakerphone performs an acoustic test
of the environment to provide optimal speakerphone performance. Use whenever
you move your telephone to a different location (even in the same room), when
the telephone is unplugged, or when there has been a power failure. When any of
these three things happen, the light on this button will flutter to notify you that
the sound level and quality needs to be reset.
Select Ring Allows you to select your own personalized ring from among 8
available ringing patterns. Use to distinguish your ring from that of other nearby
telephones.
Self-Test Activates the lights, ringer, and display of your telephone. Use when you
want to test their operation.
Send All Calls Temporarily sends all your calls to the extension of a person
designated to answer them when you cannot (perhaps a secretary, receptionist, or
AUDIX). Use when you will be away from your desk for awhile, or when you do not
want to be interrupted by calls.
Speaker In the listen-only mode, allows you to place calls or access other voice
features without lifting the handset (when the speaker is on). However, in order to
speak to the other party, you must use the handset (the speaker must be off). Use
with feature activities that require
listening only,
such as on-hook dialing, monitoring
calls on hold, and retrieving messages.
Note:
Your telephone has either the Speaker
(listen-only)
or
the Speakerphone function. Check with the System Manager to see
how your telephone is set.
Speakerphone Allows you to place and answer calls or access other voice features
without lifting the handset. When used with
-Select
,
the built-in speakerphone
performs a test of the surrounding acoustic environment by using a sequence of tones.
When the tones stop, your speakerphone has finished adjusting itself for optimal
performance. It is now ready for use. Use the built-in speakerphone anytime you
prefer hands-free communication, both speaking and listening or for group conference
situations.
Note:
Your telephone may be set for the Speaker (listen-only) rather than
the Speakerphone (listen and speak) feature. Check with the System Manager.
Terminal Busy Indication Provides a visual indication of the busy (off-hook) or idle
(on-hook) status of specified telephone. Use this information when servicing calls for
another person. For example, if you are a secretary servicing your supervisor's calls,
use this feature to see whether your supervisor’s extension is busy or idle.
Transfer Transfers a call from your telephone to another extension or outside
number. Use when your caller needs to speak further with someone else.
Note:
Calls
from an outside number to your telephone can be transferred only to an extension,
not
to another outside number.
6
Display Features
Date/Time Shows you the date and time. Use as a handy calendar and clock.
Inspect Shows you call-related information for an incoming call when you are
already active on a call. Use to identify and screen new calls.
Message Retrieval Allows you to retrieve messages left for you that have lit your
Message light. Will also let you retrieve messages for other telephones not equipped
with a display (if you are authorized as a systemwide message retriever by your
System Manager). Use to quickly and conveniently check messages, even when you
are already on a call.
Normal Identifies current call appearance, calling/called party, and calling/called
number. Use to see who is calling you and, when placing a call, to verify the number
you have dialed.
Stored Number Allows you to check the number stored on an Abbreviated Dialing
button or as an item on an Abbreviated Dialing list. Also lets you see what number
you last dialed (via Last Number Dialed feature). Use to verify Abbreviated Dialing
list items before placing a call or reprogramming a number, and to make sure that Last
Number Dialed is appropriate to use.
Timer Allows you to measure elapsed time. Use to keep track of time spent on a
call or task.
7
How to Use the Features
Many features are available for use with your 7444 Voice Terminal. Because no
organization can use all of the available features,
each organization
must choose those
that best suit its needs. After the choices have been made, the person within your
organization who manages your telecommunication system must do any necessary
administration and label the feature buttons on individual telephones. This System
Manager can tell you how to use the features that have been administered for your
particular telephone. The procedures that follow give instructions for using some of
the more frequently used features. Features are listed alphabetically.
Special Instructions
The first time you use these procedures, you will need to customize them for yourself.
Your System Manager can supply the information required.
●
To the right of each feature name is a box. For each feature that you have, mark a
[ ✓ ] in the box if the box is blank. Some features (Conference, Drop, Hold, Message,
Mute, the Select button, Select Ring, Self-Test, and Transfer) are already marked for
you. Ask your System Manager if your telephone is set for the Speaker (listen only)
or the Speakerphone (speak and listen) feature, and then place a check in the box
beside that feature also.
Note:
If your telephone is set for the Speakerphone feature,
you can also put a check in the box beside the Reset Speakerphone feature.
To use a voice feature you must have the handset off-hook (that is, you must pick up the
handset or turn on the speakerphone, if you have one) unless you are instructed to remain
on-hook in the procedures.
You can activate or cancel most of the voice features by
dialing 2- or 3-digit codes (if they are not already assigned to a button). Write the
feature code numbers in the blanks provided within the procedures. These codes
are unique to your system; see your System Manager for the codes or to obtain more
information.
Follow carefully all the steps listed in the procedure for the particular feature you
are using.
System 85 is available in several versions. In some cases, a feature operates
●
●
●
differently with one version than it does with another; where this occurs, the
procedures include a release (R) and version (V) notation. Be sure to follow the
directions corresponding to the release and version you are using. Ask your System
Manager if you do not know the release and version you have.
Note:
If you receive an intercept tone (high-pitched, alternating high and low tone)
while attempting to use any feature, you have taken too much time to complete a step,
have made a dialing error, or do not have the feature available to you. If appropriate,
hang up or press
Drop
,
get dial tone, and begin at the first step.
8
Conventions
The following conventions are used in the procedures:
Italic procedure steps
Procedural steps in italic type are steps that you should
follow if you do not have a button assigned for the feature.
xxxxx
A box representing a call appearance that is used exclusively
for placing, receiving, or holding calls.
Feature
and
Boxes representing buttons that have features assigned to
Feature xxxxx
them. The buttons are labeled with the feature name,
sometimes followed by an extension number or a person’s
name.
[feedback tone]
The tone appearing in brackets after a step indicates what
you hear after successfully performing that step.
For more information, see
Tones and Their Meanings
and
Key Words to Know
at the
end of this guide.
Quick-Reference Lists
At the end of this guide is a set of quick-reference lists. Use the lists to record your
feature and trunk codes, Abbreviated Dialing personal list items, and frequently called
miscellaneous extensions. Once you have completed the lists, flip to that page as
needed, or make a photocopy and keep it handy.
9
Abbreviated Dialing (AD)
[ _ ]
Note:
If you hear the intercept tone while programming, start over from the
beginning. Abbreviated Dialing buttons must first be assigned by your System
Manager.
To program or
reprogram an outside
number, extension, or
feature code into a
personal list
1
2
3
4
On a separate sheet of paper, jot down the outside
numbers, extensions, and feature codes you want to
program as items on your personal list (see example to
the left)
Press
Program
(while off-hook)
or dial Abbreviated Dialing program code (while off-hook)
[confirmation tone]
Note:
This code is unique to your system and must be
obtained from your System Manager.
Press
Personal List
or dial personal list code
Note:
This code is unique to your system and must be
obtained from your System Manager.
Dial desired list item number (for example, 0-9, 01-95,
and so on, depending on list size)
[dial tone]
5
6
7
Dial outside number, extension, or feature code you
want to store
Note:
Generally, 20 characters or digits can be stored
on each button; for any special needs, see your System
Manager.
Press
Personal list
or press [ #
]
[confirmation tone]
●
Number is stored
●
Repeat steps 3 through 6 if you want to program
additional items on the
same
list
Hang up or press
Drop
to end programming
●
Begin again at step 1 to program
another
personal list
(if you want to continue programming).
Note:
Record your personal list items on the
Abbreviated Dialing list in the back of this guide; group
and system lists are available from the controller of the
list or from your System Manager.
10
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