AT&T Merlin Legend 7102, DEFINITY 7102 User Manual

AT&T

DEFINITY

®

Communications
System Generic 1

7102 Voice Terminal
User's Guide

NOTICE

While reasonable efforts were made to ensure that the information in this document
was complete and accurate at the time of printing, AT&T can assume no responsibility
for any errors. Changes or corrections to the information contained in this document
may be incorporated into future issues.

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AT&T Customer Information Center
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Order:

Document No. 555-204-728

Issue 3, May 1990

For more information about AT&T documents, see Business Communications Systems

Publications Catalog (555-000-010).

HEARING AID COMPATIBILITY

This equipment is compatible with the inductively coupled hearing aids prescribed by
the Federal Communications Commission (FCC).

Prepared by

©

1990 AT&T

AT&T Technical Publications Department

All Rights Reserved

Middletown New Jersey 07748 Printed in USA

Contents

Your 7102 Voice Terminal
What the Features Do
How to Use the Features

Abbreviated Dialing
Automatic Callback
Call Forwarding All Calls
Call Park
Call Pickup
Call Waiting

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Conference
Hold
Last Number Dialed
Leave Word Calling
Message
Priority Calling
Send All Calls
Transfer
Voice Message Retrieval

Tones and Their Meanings

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3
5

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7
8
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9

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13
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Key Words to Know
Quick Reference Lists

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Your 7102 Voice Terminal

The 7102 voice terminal is designed to help you use the many features of the AT&T
DEFINITY Communications System Generic 1. Figure 1 below shows you a front
view of the 7102 voice terminal. Familiarize yourself with your voice terminal, shown
in Figure 1 and explained on the following page. Note: Some 7102 voice terminals
have an additional jack on the back for connecting a speakerphone or headset. You can
also connect a personal computer to your 7102 voice terminal. Under "Data
Capabilities," you will find a list of the modular adapters that you can use for this
purpose.

Figure 1. 7102 Voice Terminal

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Starting at the top of Figure 1 and continuing clockwise:

Handset

Access Codes card

Speakerphone/headset jack

Line jack

Dial pad

Recall button

For placing and receiving calls (also known as the
receiver). You must lift the handset (go off-hook)
before you can use a feature.

A removable quick reference card on which you can
write the names and corresponding feature (access)
codes you use most.

Located on the back of your voice terminal near the

center. This jack is used for connecting a speakerphone

or a headset to your voice terminal. The jack is labeled
"OTHER." Note: Your voice terminal may not have

this jack.

Located on the back of your voice terminal just below
the center. This jack is used for connecting a line cord
to your voice terminal. The jack is labeled "LINE."

The standard 12-button pad for dialing the telephone
numbers and accessing features.

A button used in operating features, usually to obtain a

dial tone. (This button will be shown as [

Recall ] in the

remainder of this booklet.)

Message light

A red light that blinks continuously when a message
has been left for you, and flutters when you receive a
call.

Ringer volume control

A 3-position switch to control the volume for the
ringer. Slide it up (away from you) for a louder ring,
down (toward you) for a quieter ring.

Data Capabilities

By using one of the following 3 modular adapters, you can connect a personal
computer to your 7102 voice terminal. All 3 adapters contain 2 modular plugs for
connecting your PC and your 7102 voice terminal.

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2
3

A 338A modular adapter can be plugged into either a wall outlet or the line jack on
your voice terminal.

A 267C modular adapter can be plugged into a wall outlet.
A 267D modular adapter can be plugged into the line jack on the back of your

voice terminal.

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What the Features Do

Here are brief descriptions of 15 voice features, including what each one does and how
you might want to use it. Note: You will have the Conference, Hold, Message, and

Transfer features. In addition, you may have many of the other features listed here;
your System Manager can advise you.

Abbreviated Dialing

Allows you to store selected telephone numbers for quick and

easy dialing. Each number can be a complete or partial telephone number, an extension
number, or a trunk or feature code. There are 4 possible types of lists—personal, group,
system, and enhanced —and you can have a total of 3 lists (see your System Manager

for details). Numbers on a personal list are programmable by you; numbers on all other
lists are programmable only by the System Manager. Use as a timesaver for dialing

frequently called, lengthy, or emergency numbers.

Automatic Callback

Sends you a special 3-burst ring indicating that a previously

busy or unanswered extension is now available. Use to avoid constant redialing when

you wish to speak to someone who is frequently busy on the telephone or in and out

of the office. Note: Can be used only for extensions, not outside numbers.

Call Forwarding All Calls

Temporarily forwards all your calls to another extension

or to an outside number, depending on your system. Use when you will be away from
your voice terminal and you want your calls to be forwarded to a telephone number of
your choice.

Call Park

Puts a call on hold at your voice terminal, for retrieval at any extension.
Use when you need to go elsewhere to get information during a call, or whenever you
wish to complete a call from a different location. Also, if the call received is for
someone else, use it to hold the call until the called party can answer it from the
nearest available voice terminal.

Call Pickup

Lets you answer a call at your voice terminal for another extension in

your pickup group. Use when you wish to handle a call for a group member who is
absent or otherwise unable to answer. Note: You can only use this feature if you and

the called party have been assigned to the same pickup group by your System
Manager.

Call Waiting

When you are busy on a call, sends a distinctive tone to notify you of
another incoming call waiting to be answered. This allows you to complete or hold
your present call and pick up the waiting call. It will save you from missing calls, and
your waiting caller from having to call back later.

Conference

Allows you to add a third party to a call, so that you can conduct a
3-way conversation. (If you wish to conference more than 3 parties, call your attendant
for assistance.) Use to set up time-saving conferences, or to spontaneously include a
third party important to a discussion. Note: If you have both an active call and a call
on hold, you must terminate one of them before you can use Conference.

Hold

Puts a call in a holding state until you can return to it. While a call is on hold,
you can place another call, activate another feature, answer a waiting call, or leave your
voice terminal to do another task. Use when you have a call that you don’t wish to
drop, but which you have to interrupt briefly to do something else.

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number.

Last Number Dialed Automatically redials the last number you dialed, either an
extension or an outside number. Use to save time in dialing a busy or unanswered

Leave Word Calling

Leaves a message for another extension to call you back. The
called party will be able to dial Message Center, AUDIX, or a covering user to retrieve
a short, standard message which gives your name and extension, the date and time you
called, and the number of times you called. Use any time you wish to have someone

call you back; it will help cut down on repeated call attempts.

Message Turns on your Message light to let you know that a caller has left a
message for you. You can then follow your System Manager’s local message retrieval
procedures to get your message.

Priority Calling

Allows you to call another extension with a distinctive 3-burst ring to
indicate that your call requires immediate attention. Use when you have important or
timely information for someone.

Send All Calls

Temporarily sends all your calls to the extension of a person
designated to answer them when you cannot (perhaps a secretary or receptionist). Use
when you will be away from your desk for awhile, or when you do not wish to be
interrupted by telephone calls.

Transfer

Transfers a call from your voice terminal to another extension or outside

number. Use when your caller needs to speak further with someone else. Note: Calls
from an outside number to your voice terrninal can be transferred only to an extension,
not to another outside number.

Voice Message Retrieval

Gives you messages (via computerized voice) left for you

through Leave Word Calling or as entered by a covering user. If authorized by your
System Manager, you may also retrieve messages for one or more of your co-workers.
Use to hear all messages received while you were away.

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