At&t CRL82452, CRL82112, CRL82412, CRL82312, CRL82212 User Manual

Complete user’s manual

CRL82112/CRL82212/CRL82312/
CRL82352/CRL82412/CRL82452
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting

Congratulations

T

Compatible with

Hearing Aid T-Coil

TIA-1083

on your purchase of this AT&T product. Before using this AT&T product,
please read the Important safety information section on pages 71-72
of this manual. Please thoroughly read this user’s manual for all the
feature operations and troubleshooting information necessary to install
and operate your new AT&T product. You can also visit our website at

www.telephones.att.com or call 1 [phone].

In Canada, dial 1 [phone].

This telephone system is compatible with certain AT&T DECT 6.0 cordless
headsets. Visit www.telephones.att.com/headsets for a list of

compatible cordless headsets.

Model number: CRL82112 (one handset)
CRL82212 (two handsets)
CRL82312/CRL82352 (three handsets)
CRL82412/CRL82452 (four handsets)

Type: DECT 6.0 cordless telephone/answering system with
caller ID/call waiting

Serial number: __________________________________________________________

Purchase date: __________________________________________________________

Place of purchase: _______________________________________________________________

Both the model and serial numbers of your AT&T product can be found on
the bottom of the telephone base.

Save your sales receipt and original packaging in case it is necessary to
return your telephone for warranty service.

Telephones identified with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants. The
TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry
Association. Used under license.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages
the use of products that save energy and help protect our environment. We
are proud to mark this product with the ENERGY STAR® label indicating it

© 2012 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.

meets the latest energy efficiency guidelines.

Parts checklist

BY
1021

BT183342/BT283342

2.4V 400mAh Ni-M

H

Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.

Abridged user’s manual

CRL82112/CRL82212/CRL82312/
CRL82352/CRL82412/CRL82352
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting

Abridged

Quick start guide

user’s manual

Charger for cordless handset
with power adapter installed

(1 for CRL82212)
(2 for CRL82312/CRL82352)
(3 for CRL82412/CRL82452)

Cordless handset

(1 for CRL82112)
(2 for CRL82212)
(3 for CRL82312/CRL82352)
(4 for CRL82412/CRL82452)

Battery for cordless handset

(1 for CRL82112)
(2 for CRL82212)
(3 for CRL82312/CRL82352)
(4 for CRL82412/CRL82452)

Telephone base

Battery compartment cover

(1 for CRL82112)
(2 for CRL82212)
(3 for CRL82312/CRL82352)
(4 for CRL82412/CRL82452)

Wall mount bracket

Telephone line cord

Power adapter for
telephone base

Complete user’s manual

CRL82112/CRL82212/CRL82312/
CRL82352/CRL82412/CRL82452
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting

Table of contents

Getting started

Quick reference guide - handset ........1

Quick reference guide - telephone

base .............................................................3

Installation ..................................................... 4

Telephone base and charger

installation ...............................................5

Telephone base installation ............ 5

Charger installation .............................5

Battery installation and charging ....... 6

Installation options .................................... 8

Tabletop to wall mount

installation.............................................8

Wall mount to tabletop

installation.............................................9

Telephone settings

Handset settings ...................................... 10

Ringer volume ..................................... 11

Ringer tone ........................................... 11

Set date/time ...................................... 12

LCD language ...................................... 13

Caller ID announce ........................... 13

Set speed dial voicemail

number ................................................. 14

Voicemail (visual message

waiting) indicator ............................ 15

Clear voicemail indicator ............... 15

Rename handset ................................ 16

Key tone ................................................. 16

Use caller ID to automatically

set date and time ........................... 17

Home area code ................................. 17

Dial mode .............................................. 18

Web address ........................................ 18

QUIET mode ......................................... 18

Telephone operation

Handset operation .................................. 19

Making a call ........................................ 19

On hook dialing (predialing) ........ 19

Answering a call ................................ 19

Ending a call ........................................ 19

Auto off .................................................. 19

Temporary ringer silencing ........... 19

Speakerphone ..................................... 20

Last number redial ............................ 20

Equalizer ................................................. 21

Options while on calls .......................... 22

Volume control ................................... 22

Call waiting ........................................... 22

Mute ......................................................... 22

Chain dialing ........................................ 23

Audio Assist®........................................ 24

Temporary tone dialing .................. 24

Blind transfer ....................................... 25

Multiple handset use

Multiple handset use ............................. 26

Handset locator .................................. 26

Join a call in progress .....................26

Intercom ....................................................... 27

Answer an incoming call during

an intercom call .............................. 27

Call transfer using intercom .............. 28

About the directory ................................ 29

Shared directory ................................. 29

Capacity .................................................. 29

Create directory entries ....................... 30

Create a new directory entry ...... 30

Add a predialed telephone

number to the directory .............. 31

Review the directory .............................. 32

Review directory entries ................ 32

Search by name.................................. 32

Dial, delete or edit directory

entries ..................................................... 33

Display dial ........................................... 33

Delete a directory entry ................. 33

Edit a directory entry ....................... 33

Speed dial ..................................................34

Assign a speed dial number......... 34

Reassign a speed dial number .... 34

Delete a speed dial number......... 35

Assign your speed dial

voicemail number ........................... 35

Make a call using speed dial ....... 35

Check your voicemail using

speed dial ........................................... 35

Caller ID

About caller ID ......................................... 36

Information about caller ID

with call waiting .............................. 36

Caller ID history ....................................... 37

How the caller ID history

(caller ID log) works ...................... 37

Missed (new) call indicator ........... 37

Caller ID operation ................................. 38

Memory match .................................... 38

Review the caller ID history ......... 38

View dialing options ......................... 39

Dial a caller ID log entry ............... 39

Delete caller ID log entries .......... 39

Save a caller ID log entry to

the directory ...................................... 40

Reasons for missing caller ID

information ........................................... 41

Answering system

Answering system settings ................. 42

Announcement ................................... 42

Answer on/off ..................................... 43

Call screening ...................................... 44

Number of rings ................................. 44

Remote access code ........................ 45

Message alert tone ........................... 46

Message recording time ................. 46

About the answering system............. 47

Answering system and

voicemail indicators ....................... 47

Using the answering system

and voicemail together ................47

Message capacity .............................. 48

Voice prompts ..................................... 48

Call screening at the telephone

base ....................................................... 48

Call screening at the handset ..... 49

Call intercept ....................................... 49

Base ringer ........................................... 49

Temporarily turning off the

message alert tone ........................ 49

Message playback ................................... 50

Options during playback ................ 50

Delete all old messages ................. 51

Recording and playing memos ......... 52

Record a memo .................................. 52

Play back a memo ............................ 52

Base message counter displays ....... 53

Message counter displays ............. 53

Remote access .......................................... 54

Appendix

Adding and registering handsets/

headsets ................................................. 56

Register a handset to your

telephone base ................................ 56

Deregistering handsets ........................ 57

Deregister all handsets from

your telephone base ..................... 57

Alert tones and lights ........................... 58

Screen icons ......................................... 58

Handset alert tones .......................... 58

Telephone base tones ..................... 58

Lights ....................................................... 59

Handset display screen messages ... 60

Screen display messages ............... 60

Troubleshooting ....................................... 62

Maintenance............................................... 70

Important safety information ............ 71

Safety information ............................. 71

Especially about cordless

telephones ......................................... 72

Precautions for users of

implanted cardiac

pacemakers ........................................ 72

Pacemaker patients .......................... 72

Especially about telephone

answering systems ......................... 72

FCC Part 68 and ACTA.......................... 73

FCC Part 15 ................................................ 74

Limited warranty ...................................... 75

Technical specifications ....................... 77

DECT 6.0 digital technology ......... 77

Telephone operating range .......... 77

Redefining long range coverage

and clarity .......................................... 77

HD audio ................................................ 77

Index

Index .............................................................. 78

Getting started

Quick reference guide - handset

CHARGE indicator

On when the handset is
charging in the telephone base
or charger.

pDIR/VOLUME

Press pDIR to show
directory entries (page 32).

Press to scroll up while
in menus.

While entering names or
numbers, press to move the
cursor to the right.

Press to increase the listening
volume when on a call
(page 22), or to increase the
message playback volume
(page 50).

REDIAL/PAUSE

Press repeatedly to view
the last 10 numbers dialed
(page 20).

While entering numbers,
press and hold to insert a
dialing pause (page 30).

PHONE/FLASH

Press to make or answer a call.
During a call, press to answer

an incoming call when you
receive a call waiting alert
(page 22).

1

While reviewing a caller ID
log entry, press repeatedly to
add or remove 1 in front of
the telephone number before
dialing or saving it in the
directory (page 39).

Press and hold to set (page 14)
or dial your voicemail number
(page 35).

TONE

Press to switch to tone dialing
temporarily during a call if you
have pulse service (page 24).

/SPEA�ERSPEA�ER

Press to switch between the
speakerphone and the handset
(page 20).

Audio Assist® is a registered trademark of Advanced American Telephones.

MUTE/DELETE

During a call, press to mute the microphone (page 22).
While reviewing the caller ID history, the directory or

the redial memory, press to delete an individual entry
(page 39, page 33 and page 20 respectively).

While predialing, press to delete digits (page 19).

1

qCID/VOLUME

Press qCID to show caller ID
history (page 38).

Press to scroll down while
in menus.

While entering names or
numbers, press to move the
cursor to the left.

Press to decrease the listening
volume when on a call (page 22),
or to decrease the message
playback volume (page 50).

MENU/SELECT

Press to show the menu.
While in the menu, press to

select an item or save an
entry or setting.

OFF/CANCELOFF/CANCEL

During a call, press to hang up.
While in a menu, press to

cancel an operation, back up
to the previous menu, or exit
the menu display, or
press and hold this button to
exit to idle mode.

Press and hold while the
telephone is not in use to
erase the missed call indicator.

QUIET # (pound key)

Press repeatedly to display
other dialing options when
reviewing a caller ID log entry
(page 39).

Press and hold to enter the
QUIET mode setting screen,
or to deactivate QUIET mode
(page 18).

AUDIO ASSIST

Voices will sound louder and
clearer when you press AUDIO

ASSIST® while on a call using
the handset (page 24).

®

Getting started

Quick reference guide - handset

Handset
side view

Main menu

The > symbol highlights
a menu item.

>Play messages

Answering sys

EQ

During an outside call,
intercom call, message or
announcement playback,
press to change the audio
quality to best suit your
hearing (page 21).

Main menu

Play messages (page 50)

Answering sys (page 42)

Directory (page 29)

Caller ID log (page 36)

Intercom (page 27)

Ringers (page 11)

Set date/time (page 12)

Settings (page 13)

Web address (page 18)

Using menus:

•

Press MENU/SELECT to show the menu.
Press qCID or pDIR to scroll through

•
menu items.

Press MENU/SELECT to confirm or save

•
changes to a highlighted menu item.

Press OFF/CANCEL to cancel an

•
operation, back up to the previous menu,
or exit the menu display.

2

Getting started

Quick reference guide - telephone base

/ANSWER ON

Press to turn the built-in
answering system on or
off (page 43).

/HANDSET LOCATOR

While the phone is idle, press
to page all handsets (page 26).

Press and hold to begin
handset deregistration
(page 57).

Message counter

Shows the number of messages or other
answering system information (page 53).

X/DELETE

Press to delete the message
currently playing (page 50).

Press twice to delete all old
messages when the phone is not in
use (page 51).

q/VOL/p

During message
playback, press to
adjust the listening
volume (page 50).

While in idle mode,
press to adjust the
base ringer volume
(page 49).

/S�IP

Press to skip a message
(page 50).

/REPEAT

Press to repeat a message.

Press twice to play the previous
message (page 50).

/PLAY/STOP

Press to start or stop
message playback
(page 50).

IN USE indicator

On when the handset is in use, or when
the answering system is answering an
incoming call.

On when a handset is being registered.
Flashes when there is an incoming call

or when handsets are being deregistered.
Flashes when another telephone is in

use on the same line.

3

Getting started

Installation

You must install and
charge the battery before
using the telephone.

Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base can be placed on a flat surface
or vertically mounted on the wall (see page 8). For optimum range and better
reception, place the telephone base in a central and open location.

If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack (see the following page). The filter prevents
noise and caller ID problems caused by DSL interference. Please contact your DSL
service provider for more information about DSL filters.

Your product may be shipped with a protective sticker covering the handset
or telephone base display - remove it before use.

For customer service or product information, visit our website at

STOP!

See pages 6-7 for
easy instructions.

www.telephones.att.com or call 1 [phone]. In Canada,

dial 1 [phone].

Avoid placing the telephone base too close to:

Communication devices such as television sets, VCRs, or other

•
cordless telephones.

Excessive heat sources.

•
Noise sources such as a window with traffic outside, motors, microwave

•
ovens, refrigerators, or fluorescent lighting.

Excessive dust sources such as a workshop or garage.

•
Excessive moisture.

•
Extremely low temperature.

•
Mechanical vibration or shock such as on top of a washing machine

•
or workbench.

4

Getting started

Telephone base and charger installation

Install the telephone base and charger as shown below.

The telephone base is ready for tabletop use. If you want to change to wall
mounting, see Installation options on page 8 for details.

Telephone base installation

Plug one end of the

•

telephone line cord
into the telephone jack
on the back of the
telephone base.

Plug the other end

•

of the telephone
line cord into a
telephone jack or
a DSL filter.

Raise the antenna.•

Charger installation

Telephone line cord

If you have DSL high-speed
Internet service, a DSL filter
(not included) is required.
The DSL filter must be
plugged into the telephone
wall jack.

Plug the small end of

•

the telephone base
power adapter into the
power adapter jack
on the back of the
telephone base.

Route the power

•

adapter cord and the
telephone line cord
through this slot.

Plug the large end

•

of the power adapter
into a power outlet
not controlled by a
wall switch.

Plug the power adapter into a power
outlet not controlled by a wall switch.

IMPORTANT INFORMATION

Use only the power adapter(s) supplied with this

1.
product. To order a replacement power adapter, visit

our website at www.telephones.att.com or
call 1 [phone]. In Canada, dial

1 [phone].

2. The power adapters are intended to be correctly
oriented in a vertical or floor mount position. The
prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.

5

Getting started

Battery Pack

BT183342 2.4V 400mAh Ni-MH

WARNING: DO NOT BURN OR

PUNCTURE BATTERIES

MADE IN CHINA

MANUFACTURED BY BYD BYYYWW

Battery installation and charging

Install the battery as shown below. Once you have installed the battery, the

screen indicates the battery status (see the table below). If necessary, place
the handset in the telephone base or charger to charge the battery. For best
performance, keep the handset in the telephone base or charger when not in
use. The battery is fully charged after 10 hours of continuous charging. See

the table on page 77 for battery operating times.

If the screen shows Place in charger and flashes, you need to charge the
handset without interruption for at least 30 minutes to give the handset

enough charge to use the telephone for a short time. The following table

summarizes the battery charge indicators and actions to take.

Battery indicators Battery status Action

The screen is blank, or shows
Place in charger and
(flashing).

The screen shows Low
battery and (flashing).

The screen shows
HANDSET X.

Battery has no or very little
charge. The handset cannot
be used.

Battery has enough charge
to be used for a short time.

Battery is charged. To keep the battery charged,

Charge without interruption
(at least 30 minutes).

Charge without interruption
(at least 30 minutes).

place it in the telephone base
or charger when not in use.

NOTE: If you are on a phone call in low battery mode, you hear four short beeps
every minute.

Step 1

Plug the battery
connector securely
into the socket inside
the handset battery
compartment. Insert

Step 2

Align the cover flat
against the battery
compartment, then
slide it upwards until
it clicks into place.

the supplied battery
with the label THIS
SIDE UP facing up as
indicated.

6

Getting started

Battery installation and charging

CHARGE light

Step 3

Charge the handset by placing it face forward in
the telephone base or charger. The CHARGE light
on the handset is on during charging.

After you install your telephone or power returns following a
power outage, the handset will prompt you to set the date and
time. For instructions, see Set date/time on page 12. To skip
setting the date and time, press OFF/CANCEL.

SET DATE
MM/DD/YY

SET TIME
HH:MM --

IMPORTANT INFORMATION

1. Use only the supplied rechargeable battery or replacement battery (model BT183342).

To order, visit our website at www.telephones.att.com or call

1 [phone]. In Canada, dial 1 [phone].

2. If you do not use the handset for a long time, disconnect and remove the battery
to prevent possible leakage.

7

Getting started

Installation options

Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, use the provided wall mount bracket to connect with
a standard dual-stud telephone wall mounting plate. If you do not have this
mounting plate, you can purchase one from many hardware or consumer
electronic retailers. You might need a professional to install the mounting plate.

Tabletop to wall mount installation

1. Plug the power cord and telephone line into the telephone base. If you
are using a DSL filter, plug the other end of the telephone line into
the filter. Route the telephone line cord (or DSL filter) through the wall
mount bracket hole.

2. Position the telephone base as shown below. Insert the extended tabs (see
below figure 2) of the wall mount bracket into the slots on the back of
the telephone base (marked B). Push the telephone base down until it is
securely in place.

3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the
power adapter into a power outlet not controlled by a wall switch.

4. Align the holes on the wall mount bracket with the standard wall plate
and slide the wall mount bracket down until it locks securely. Bundle the
telephone line cord and power adapter cord neatly with twist ties.

1

2

43

Raise the
antenna

8

Getting started

Installation options

Wall mount to tabletop installation

If the telephone line cord and power adapter cord are bundled, untie

1.
them first.

Push the telephone base up to detach it from the wall mount bracket.

2.
Unplug the telephone line cord (or DSL filter) from the wall. Unplug the
power adapter from the power outlet.

Push the wall mount bracket up to remove it from the wall.

3.
See Telephone base and charger installation on page 5.

4.

9

Telephone settings

Handset settings

Use the menu to change the telephone settings.

1. Press MENU/SELECT when in idle mode (when the phone is
not in use) to enter the main menu.

>Play messages

Answering sys

2. Press qCID or pDIR to scroll to the feature to be changed.
When scrolling through the menu, the > symbol indicates the
selected menu item.

3. Press MENU/SELECT to select the highlighted item.

NOTE: Press OFF/CANCEL to cancel an operation, back up to the previous menu or exit
the menu display. Press and hold OFF/CANCEL to return to idle mode.

10

Telephone settings

Handset settings

Ringer volume

You can set the ringer volume level (1-6) to one of six levels
or turn the ringer off. When the ringer is off, appears on
the screen.

1. Press MENU/SELECT in idle mode to enter the main menu.

2. Use qCID or pDIR to scroll to >Ringers, then press

MENU/SELECT.

3. Press MENU/SELECT again to select >Ringer volume.

4. Press qCID or pDIR to sample each volume level.

5. Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the previous
menu.

NOTES:

The handset ringer volume also determines the ringer volume for

•

intercom calls.

If the ringer volume is set to off, that handset is silenced for all incoming calls. However, the

•
handset still plays the paging tone when responding to the handset locator.

If the ringer volume is set to off, the caller ID will not be announced and the screen will briefly

•
display Caller ID won’t be announced.

Intercom

>Ringers

>

Ringer volume
Ringer tone

RINGER VOLUME

Ringer tone

You can choose one of 10 ringer tones.

1. Press MENU/SELECT in idle mode to enter the main menu.

2. Use qCID or pDIR to scroll to >Ringers, then press

MENU/SELECT.

3. Press qCID or pDIR to scroll to >Ringer tone, then press

MENU/SELECT.

4. Press qCID or pDIR to sample each ringer tone.

5. Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the previous
menu.

NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.

11

Ringer volume

>

Ringer tone

RINGER TONE

>

Tone 1

Telephone settings

Handset settings

Set date/time

The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are
set automatically with each incoming call. The year must be set so that the
day of the week can be calculated from the caller ID information. You can
turn off the date and time settings of the caller ID service and set the date
and time manually (see Use caller ID to automatically set date and time
on page 17).

After a power failure or handset registration, the system reminds you to set
the date and time.

Follow the steps below to set the month, day, year and time.

Ringers

1. When the handset is in idle mode, press MENU/SELECT to

>Set date/time

enter the main menu.

2. Press qCID or pDIR to scroll to >Set date/time and then
press MENU/SELECT.

3. Press qCID or pDIR to choose the month, then press

MENU/SELECT, or enter the number using the dialing keys.

SET DATE

MM/DD/YY

4. Press qCID or pDIR to choose the day, then press

MENU/SELECT, or enter the number using the dialing keys.

5. Press qCID or pDIR to choose the year, then press

MENU/SELECT, or enter the number using the dialing keys,

SET TIME

HH:MM --

then press MENU/SELECT to move on to set the time.

6. Press qCID or pDIR to choose the hour, then press

MENU/SELECT, or enter the number using the dialing keys.

7. Press qCID or pDIR to choose the minute, then press

MENU/SELECT, or enter the number using the dialing keys.

8. Press qCID or pDIR to choose AM or PM, or press 2 for AM or 7 for PM.
Then press MENU/SELECT to confirm. There is a confirmation tone and the
screen returns to the previous menu.

NOTE: If the clock is not set when a message is recorded, the system announces, “Time and
day not set,” before it plays the message.

12

Telephone settings

Handset settings

LCD language

You can select the language used for all screen displays.

1. Press MENU/SELECT in idle mode to enter the main menu.

2. Use qCID or pDIR to scroll to >Settings, then press

MENU/SELECT.

3. Press MENU/SELECT to choose >LCD language.

4. Press qCID or pDIR to highlight >English, >Français
or >Español, then press MENU/SELECT. The screen prompts

Set English/Français/Español as LCD language?

5. Press MENU/SELECT to confirm. There is a confirmation tone
and the screen returns to the previous menu.

NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it
back to English without going through the French or Spanish menus. Press MENU/SELECT
in idle mode, then enter 364#. There is a confirmation tone.

Caller ID announce

The caller ID announce feature lets you know who’s calling without having
to look at the display. When you have an incoming call, the handset and/or
base speaks “Call from...” and the name of the caller based on the directory
or caller ID information. If the caller’s name is private or unknown, the phone
number up to the last 11 digits will be spoken. If the caller’s phone number
is also private or unknown, no information will be spoken. By default, the
caller ID announce feature is programmed On.

To turn on/off the caller ID announce on your handset or base:

1. Press MENU/SELECT in idle mode to enter the main menu.

2. Use qCID or pDIR to scroll to >Settings, then press

MENU/SELECT.

3. Use qCID or pDIR to scroll to >Caller ID annc, then
press MENU/SELECT.

4. Use qCID or pDIR to highlight the desired option, then
press MENU/SELECT.

Set all On/Off - Change the setting for the base and all

•
handsets.

Local handset - Change the setting for that handset only.

•
Base - Change the setting for the telephone base only.

•

5. Use qCID or pDIR to highlight >On or >Off, then press

MENU/SELECT. There is a confirmation tone and the screen

returns to the previous menu. If you change the setting forIf you change the setting for
Set all On/Off, the screen shows CID Annc ON/OFF on all HS & BS.

>

LCD language

Caller ID annc

LCD LANGUAGE

>

English

LCD language
>Caller ID annc

CALLER ID ANNC

>Local handset

HS CID ANNOUNCE

>On

13

Telephone settings

Handset settings

NOTES:

To use the caller ID announce feature, you must subscribe to caller ID service from your

•
telephone service provider.

When there are up to five handsets registered, the telephone system supports caller ID announce

•
for all handsets. If six or more handsets are registered, the system supports caller ID announce for
the first four registered handsets only.

This feature does not announce information for call waiting calls.

•
It takes at least two rings for the phone to receive caller ID information and announce it. If the

•
phone is answered before the end of the second ring, the phone won’t have time to announce
the caller’s information.

Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.

•
Caller ID announce is available in English only.

•

Set speed dial voicemail number

This feature lets you save your voicemail number for easy access when you
press and hold the 1 key.

To set your voicemail number:

Press MENU/SELECT in idle mode to enter the main menu.

1.
Use qCID or pDIR to scroll to >Settings, then press

2.

MENU/SELECT.

Use qCID or pDIR to scroll to >Voicemail #, then press

3.

MENU/SELECT.

Use the dialing keys to enter the voicemail access number

4.
provided by your telephone service provider (up to 30
digits) when prompted.

Press qCID or pDIR to move the cursor to the left or right.

•

Press MUTE/DELETE to erase a digit.

•

Press and hold MUTE/DELETE to erase all digits.

•

Press REDIAL/PAUSE to enter a three-second dialing pause

•

(a p appears).

Press MENU/SELECT to save. Voicemail # saved shows on the handset.

5.

Set date/time
>Settings

Caller ID annc

>Voicemail #

VOICEMAIL #

_

14

Telephone settings

Handset settings

Voicemail (visual message waiting) indicator

If you subscribe to a voicemail service offered by your
telephone service provider, this feature provides a visual
indicator when you have new voicemail messages.

HANDSET 1

New voicemail

New voicemail and the icon appear on the handset screen.

NOTES:

This feature does not indicate new messages recorded on your phone’s built-in answering system.

•
For more information about the difference between your answering system and voicemail, see page 47.

•

10:21

AM

2/11

Clear voicemail indicator

Use this feature when the telephone indicates there is new
voicemail but there is none. For example, when you have
accessed your voicemail while away from home. This feature

>

Clr voicemail

Rename handset

only turns off the displayed New voicemail and the icon;
it does not delete your voicemail messages. As long as you
have new voicemail messages, your telephone service provider
continues to send the signal to turn on the indicators.

Reset Voicemail

Indicator?

To manually turn off the new voicemail indicators:

1. Press MENU/SELECT when in idle mode to enter the main menu.

2. Use qCID or pDIR to scroll to >Settings, then press

MENU/SELECT.

3. Use qCID or pDIR to scroll to >Clr voicemail, then press MENU/SELECT.
The screen shows Reset Voicemail Indicator?

4. Press MENU/SELECT again to turn the voicemail indicator off. There is a
confirmation tone and the screen returns to the previous menu.

NOTES:

Your telephone service provider voicemail might alert you to new messages with a stutter

•
(broken) dial tone. Contact your telephone service provider for more details.

For information about using your voicemail service, contact your telephone service provider.

•

15

Telephone settings

Handset settings

Rename handset

You can create a handset name for each system handset.

1. When the handset is idle, press MENU/SELECT.

2. Use qCID or pDIR to scroll to >Settings, then press

MENU/SELECT.

3. Use qCID or pDIR to scroll to >Rename handset, then
press MENU/SELECT.

4. Change the handset name when prompted.

Press qCID or pDIR to move the cursor to the left

•
or right.

Use the dialing keys to enter a name (up to 11 characters). Each time

•
you press a key, a character on that key appears. Additional key presses
produce other characters on that key. See the chart on page 31.

Press MUTE/DELETE to backspace and delete characters.

•
Press and hold MUTE/DELETE to delete all characters.

•

5. Press MENU/SELECT to save the setting and return to the previous menu.

There is a confirmation tone.

Clr voicemail

>

Rename handset

RENAME HANDSET

HANDSET_

�ey tone

The handset is set to beep with each key press. You can adjust the key tone
volume or turn it off. If you turn off the key tone, there are no beeps when
you press keys.

1. Press MENU/SELECT in idle mode to enter the main menu.

2. Use qCID or pDIR to scroll to >Settings, then press

MENU/SELECT.

Rename handset

>

Key tone

3. Use qCID or pDIR to scroll to >�ey tone, then press

MENU/SELECT.

4. Use qCID or pDIR to select the desired volume or Off.

KEY TONE

5. Press MENU/SELECT to save your preference. There is a

confirmation tone and the screen returns to the
previous menu.

16

Telephone settings

Handset settings

Use caller ID to automatically set date and time

Follow the steps below to turn the CID time sync feature on
or off. The default setting is On.

1. When the handset is in idle mode, press MENU/SELECT to

enter the main menu.

2. Press qCID or pDIR to scroll to >Settings, then press

MENU/SELECT.

3. Press qCID or pDIR to scroll to >CID time sync, then press

MENU/SELECT.

4. Press qCID or pDIR to highlight >On or >Off, then press

MENU/SELECT to save. There is a confirmation tone and the screen returns

to the previous menu.

Home area code

If you dial 7 digits to make a local call (no area code required), enter your area
code into the telephone as the home area code. When you receive a call from
within your home area code, the caller ID history only displays the 7 digits of the
telephone number.

This feature makes it easy for you to place a call from the caller
ID log. If you dial 10 digits to make a local phone call, do not use
this home area code feature. If you do, you cannot place local
calls from your caller ID log, as they will have only 7 digits.

Key tone
>CID time sync

CID TIME SYNC
>On

CID time sync
>Home area code

To set the home area code:

1. Press MENU/SELECT in idle mode to enter the main menu.

HOME AREA CODE

___

2. Use qCID or pDIR to scroll to >Settings, then press

MENU/SELECT.

3. Use qCID or pDIR to scroll to >Home area code, then press MENU/SELECT.
The screen briefly shows Only for 7digit dial from CID.

4. Use the dialing keys to enter a three-digit home area code.

Press MUTE/DELETE to delete a digit.

•

Press and hold MUTE/DELETE to delete all digits.

•

5. Press MENU/SELECT to save. There is a confirmation tone and the screen
shows Area code will not show in CID briefly before returning to the
previous menu.

NOTE: If in the future, your telephone service provider requires you to dial 10 digits to

make a local call (area code plus telephone number), you need to delete your home
area code and dial out locally from the caller ID log. With the home area code displayed,
press and hold MUTE/DELETE until the digits are deleted, and then press MENU/SELECT.
The home area code is now restored to its default setting of _ _ _ (empty).

17

Telephone settings

Handset settings

Dial mode

The dial mode is preset to tone dialing. If you have pulse
(rotary) service, you must change the dial mode to pulse
dialing before using the telephone.

To set the dial mode:

1. Press MENU/SELECT in idle mode to enter the main menu.

2. Use qCID or pDIR to scroll to >Settings, then press

MENU/SELECT.

3. Use qCID or pDIR to scroll to >Dial mode, then press

MENU/SELECT.

4. Use qCID or pDIR to highlight >Touch-tone or >Pulse, then press MENU/SELECT.
The screen shows DIAL MODE is touch-tone or DIAL MODE is pulse. There is
a confirmation tone and the screen returns to the previous menu.

Web address

Use this feature to view the AT&T website address.

1. Press MENU/SELECT in idle mode to enter the main menu.

2. Use qCID or pDIR to scroll to >Web address, then press

MENU/SELECT.

Home area code
>Dial mode

DIAL MODE

>Touch-tone

www.telephones.
att.com

QUIET mode

When QUIET mode is turned on, the telephone silences all sounds during the
set period of time (1-12 hours). After you turn on QUIET mode, this feature
activates immediately and the answering system turns on automatically.
When QUIET mode is on, the answering system takes calls and records
messages without broadcasting them.

To turn QUIET mode on:

1. Press and hold QUIET # in idle mode to enter the QUIET mode setting
screen. The screen shows Quiet: _ _ hours (1-12 hours).

2. Use the dialing keys to enter the desired number of hours (1-12) you
would like to turn on QUIET mode, then press MENU/SELECT. Your screen
briefly shows Answering sys is ON and then Quiet mode on.

To turn QUIET mode off:

While QUIET mode is on, press and hold QUIET #. The screen then shows

•
Quiet mode is off and you hear a confirmation tone.

NOTES:

If you change the base ringer, handset ringer, ringer volume, key tone, or caller ID announce features

•
when QUIET mode is on, the sample plays but the feature is still muted after saving the setting.

After QUIET mode is turned off or the set period of time has expired, all muted features will be

•
activated again.

18

Telephone operation

Handset operation

Making a call

Press PHONE/FLASH or /SPEA�ERSPEA�ER, then enter the

•
telephone number.

The screen displays the elapsed time as you talk (in hours,
minutes and seconds).

Elapsed time

Phone 0:00:30

AM

10:01

10/15

NOTE: Pressing PHONE/FLASH to access services from your
telephone service provider does not affect the elapsed time.

Speaker 0:00:30

AM

10:01

10/15

On hook dialing (predialing)

1. Enter the telephone number. Press MUTE/DELETE to make
corrections when entering the phone number.

2. Press PHONE/FLASH or /SPEA�ERSPEA�ER to dial.

888-883-2445

AM

10:01

10/15

Answering a call

Press PHONE/FLASH or /SPEA�ERSPEA�ER.

•

Incoming call

-OR-

Press any dialing key (0-9, TONE or #).

•

Ending a call Press OFF/CANCEL or return the handset to the telephone base or charger.

Auto off

A call ends automatically when you put the handset in the telephone base
or charger.

Temporary ringer silencing

Press OFF/CANCEL or MUTE/DELETE while the telephone is
ringing to silence the ringer temporarily on that handset only. This
turns off the ringer without disconnecting the call. Ringer muted
will display temporarily. The next incoming call rings normally at
the preset volume.

NOTE: Each handset rings when there is an incoming call unless the ringer volume is
turned off on that handset.

19

Ringer muted

Telephone operation

Handset operation

Speakerphone

During a call, press /SPEA�ERSPEA�ER to switch between handsfree
speakerphone and normal handset use. Press OFF/CANCEL
to hang up or return the handset to the telephone base or
charger.

NOTES:

When you use the speakerphone, the key pad of the handset and the

•

/SPEA�ER button are lit.

The speakerphone uses more power than the normal handset. If the handset battery becomes

•
very low while you are using the speakerphone, the call remains in speakerphone mode until you
hang up or the battery becomes depleted.

After installing a battery into the handset, the screen may show Low battery. If you use the

•
speakerphone at this time, the battery may become depleted. Follow the instructions in the

Battery installation and charging section on pages 6-7.

Last number redial

Each handset stores the last 10 telephone numbers dialed (up to 30 digits).

To view the 10 most recently dialed numbers:

To display the most recently called number, press REDIAL/PAUSE.

•
To view up to 10 recently called numbers, press REDIAL/PAUSE then qCID

•
or pDIR, or press REDIAL/PAUSE repeatedly.

The handset beeps twice at the end of the list. Press OFF/CANCEL to exit.

Elapsed time

Speaker 0:00:30

AM

10:01

10/15

To redial a number:

To dial the displayed number, press PHONE/FLASH or

•

/SPEA�ERSPEA�ER.

REDIAL #1/10

-OR-

Press PHONE/FLASH or /SPEA�ERSPEA�ER, then press

•
REDIAL/PAUSE repeatedly to view the redial memory.
Press MENU/SELECT to dial the displayed number.

To delete a number:

While the screen displays the desired number, press MUTE/DELETE to

•
delete the number from the redial memory.

20

888-883-2445

Telephone operation

Handset operation

Equalizer

The equalizer feature on the handset enables you to change the
quality of the audio to best suit your hearing.

While on an outside call or intercom call, or listening to a message
or announcement, press EQ to select the equalizer setting
Treble 1, Treble 2, Bass or Natural (the default setting). The
current setting is shown on the handset screen for two seconds.

NOTES:

If you switch the call between the handset and the speakerphone by

•
pressing /SPEA�ER, the audio setting remains unchanged.

The current equalizer setting remains unchanged until a new setting

•
is selected.

6:30

6:30

Treble 1

AM

8/06

Treble 2

AM

8/06

Bass

21

6:30

6:30

AM

8/06

Natural

AM

8/06

Telephone operation

Options while on calls

Volume control

While on a call, press qCID/VOLUME to decrease or press pDIR/VOLUME to
increase the listening volume. You can set the listening volume to one of

six levels.

pDIR/VOLUME

qCID/VOLUME

NOTES:

Handset and speakerphone volume settings are independent.

•

•

When the volume reaches the minimum or maximum setting, you hear two beeps.

Call waiting

If you subscribe to call waiting service from your telephone service provider,
you hear two beeps if someone calls while you are already on a call. Press

PHONE/FLASH to put your current call on hold and take the new call.

Press PHONE/FLASH at any time to switch back and forth between calls.

NOTE: Missed call waiting calls are not counted as missed calls.

Mute

Use the mute function to turn off the microphone. You
can hear the caller, but the caller cannot hear you.

To mute a call:

• While on a call, press MUTE/DELETE. When mute is on, the handset screen shows Muted for a few seconds and MUTE displays until you turn off mute.

To end mute a call:

• Press MUTE/DELETE again. When mute is off, Microphone
ON appears temporarily on the handset screen.

22

MUTE/DELETE

Muted

10:01

Microphone ON

10:01

MUTE

AM

10/15

AM

10/15

Telephone operation

Options while on calls

Chain dialing

Use this feature to initiate a dialing sequence from the numbers in the directory,
caller ID history or redial memory while you are on a call.

Chain dialing is useful when you wish to access other numbers (such as bank
account numbers or access codes) from the directory, caller ID history or redial list.

To access the directory while on a call:

1. Press MENU/SELECT.

2. Press qCID or pDIR to scroll to >Directory and then press

MENU/SELECT.

3. Press qCID or pDIR to scroll to the desired number.

4. Press MENU/SELECT to dial the number shown.

To access the caller ID log while on a call:

1. Press MENU/SELECT.

2. Press qCID or pDIR to scroll to >Caller ID log, then press

MENU/SELECT.

3. Press qCID or pDIR to scroll to the desired number.

4. Press MENU/SELECT to dial the number shown.

To access the redial list while on a call:

1. Press REDIAL/PAUSE to show the most recently dialed
number.

2. Press qCID or pDIR to scroll to the desired number, or
press REDIAL/PAUSE repeatedly to show the last 10
recently dialed numbers. Then press MENU/SELECT to dial
the number shown.

Intercom
>Directory

Directory
>Caller ID log

REDIAL #1/10

800-360-4121

NOTES:

You cannot edit a directory entry while on a call. For more details about the directory, see

•
page 29.

You cannot copy a caller ID entry into the directory while on a call. For more details about

•
the caller ID history, see page 36.

If you press REDIAL/PAUSE while on a call, you can only view the 10 most recently dialed

•
numbers and you cannot erase the entries. For more details about the redial memory, see
page 20.

Press OFF/CANCEL to exit redial, directory or caller ID history when on a call.

•

23

Telephone operation

Options while on calls

Audio Assist®

The Audio Assist® feature makes voices sound louder and clearer.

To turn the Audio Assist® feature on:

Press AUDIO ASSIST® while you are on a call using the handset, the screen
shows Audio assist on and the

AUDIO
ASSIST

icon.

To turn the Audio Assist® feature off:

Press AUDIO ASSIST® again, the screen shows Audio assist off. This feature
is also turned off automatically after you hang up.

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to
touch-tone dialing temporarily during a call. This is useful if you need to
send touch-tone signals to access your telephone banking or long

distance services.

During a call, press TONE .

1.
Use the dialing keys to enter the desired number. The telephone sends

2.
touch-tone signals.

The telephone automatically returns to pulse dialing after you end the call.

3.

Audio Assist® is a registered trademark of Advanced American Telephones.

24

Telephone operation

Options while on calls

Blind transfer

While on an outside call, you can transfer it to a specific handset or any

handset. This feature is not available for model CRL82112 unless you
purchase an accessory handset (AT&T model CRL80112).

To transfer an outside call directly without notifying the desired handset:

1. During the call, press MENU/SELECT.

2. Press MENU/SELECT to choose >Transfer.

If you have a two-handset system, the outside call is put

•

on hold and your handset screen shows Transferring

call... The other handset rings and its screen shows
Transfer from other handset.

•

If you have more than two handsets, your screen shows
TRANSFER TO: Use the dialing keys to eenter a specific
handset number (1-9 for handsets 1-9, TONE followed

by 0-2 for handsets 10-12, or TONE followed by #
for all handsets), or press qCID or pDIR to scroll to the
desired handset and press MENU/SELECT. The outside

call is put on hold and your handset screen shows
Transferring call... or Transferring call to all...

The other handset(s) rings and shows Transfer from
HANDSET X (X represents the handset number).

3. To answer the call on the destination handset, press, press PHONE/FLASH or

/SPEA�ERSPEA�ER, or any dialing key (0-9, TONE , or #). The original handset

shows Call transferred and goes to idle mode.

Phone 0:00:12

AM

10:01

>Transfer
Intercom

TRANSFER TO:
>Handset 2

10/15

NOTES:

To cancel the transfer and return to the external call before the blind transfer call is

•
answered, press OFF/CANCEL on your handset.

•

If the other handset does not answer the transfer within 30 seconds, the transfer ends and
the original handset rings while showing No response to transfer. If the original handset
does not pick up within 30 seconds, the handset returns to idle mode and the outside
call ends.

25

Multiple handset use

Multiple handset use

Handset locator

The handset locator feature is useful if you misplace
any handsets.

To start the paging tone:

Press /HANDSET LOCATOR on the telephone

•
base to start the paging tone on all handsets for
60 seconds.

NOTE: If you press OFF/CANCEL or MUTE/DELETE on a handset,
the ringer of that handset stops, but the paging to the rest of the
handsets continues.

To stop the paging tone:

Press PHONE/FLASH, /SPEA�ERSPEA�ER, or any dialing key

•
(0-9, TONE , or #) on the handset(s).

-OR-

Press /HANDSET LOCATOR on the telephone base.

•

Join a call in progress

When a handset is already on a call and you would like to join the call, press

PHONE/FLASH or /SPEA�ERSPEA�ER on your handset.

**Paging**

Press OFF/CANCEL or place the handset in the telephone base or charger to
end the call. The call does not end until all handsets hang up.

NOTE: You can use a maximum of four system handsets at the same time on an
outside call.

26

Multiple handset use

Intercom

Use the intercom feature for conversations between two handsets. This
feature is only available if you have at least two system handsets. Intercom
is not available for the CRL82112 model. You can buy accessory handsets
(AT&T model CRL80112) to expand your system.

Use a handset to initiate intercom calls and transfer calls.

Press MENU/SELECT in idle mode to enter the main menu.

1.
Press qCID or pDIR to scroll to >Intercom, then press

MENU/SELECT. Choose from the options below.

If you have a two-handset system, your handset screen

•

shows Calling other handset.

If you have more than two handsets, your screen shows

•

INTERCOM TO: Use the dialing keys to eenter a specific
handset number (1-9 for handsets 1-9, TONE followed

by 0-2 for handsets 10-12, or TONE followed by #
for all handsets), or press qCID or pDIR to scroll to the
desired handset and press MENU/SELECT. Your handset
screen shows Calling HANDSET X or Calling all handsets.

The other handset(s) rings and shows either Other handset
is calling, HANDSET X is calling or HANDSET X is calling all
(X represents the handset number).

To answer the intercom call, press PHONE/FLASH, /SPEA�ERSPEA�ER or any

2. dialing key (0-9, TONE , or #) on any called handset. Both handsets now show Intercom.

To end the intercom call, one party presses OFF/CANCEL, or places the

3.
handset back in the telephone base or charger. The other party hears four
beeps. Both handsets display Intercom ended.

Calling

HANDSET X

HANDSET X

is calling

Intercom

11:35AM 12/02

NOTES:

Before the intercom call is answered, you can cancel it by pressing OFF/CANCEL.

•
If the called handset is not answered within 100 seconds, or if it is in the directory or caller ID

•
log, or is on a call, or is out of range, the calling handset shows No answer. Try again.

Pressing OFF/CANCEL or MUTE/DELETE temporarily silences the intercom ringer.

•

You can only use one pair of handsets to make intercom calls at a time.

•

Answer an incoming call during an intercom call

If you receive an incoming outside call during an intercom call, there is a
two-beep call waiting tone.

To answer the call, press PHONE/FLASH. The intercom call ends

•
automatically. The party on the intercom call hears four beeps. Other system

handsets can also answer the incoming call by pressing PHONE/FLASH.

To end the intercom call without answering the incoming call, press

•

OFF/CANCEL.

27

Multiple handset use

Call transfer using intercom

Use the intercom feature to transfer an outside call to
another system handset. You can also share an outside call

>Transfer

Share call

with another system handset. This feature is available only if
you have two or more handsets.

11:35AM 12/02

To transfer or share an outside call using intercom:

1. During the call, press MENU/SELECT.

2. Press qCID or pDIR to scroll to >Intercom and press MENU/SELECT.

3. Choose the handset(s) you would like to transfer the call to:

If you have a two-handset system, your handset screen shows Calling

•

other handset.

•

If you have more than two handsets, your screen shows INTERCOM TO:

Use the dialing keys to eenter a specific handset number (1-9 for handsets

1-9, TONE followed by 0-2 for handsets 10-12, or TONE followed

by # for all handsets), or press qCID or pDIR to scroll to the desired
handset and press MENU/SELECT. Your handset screen shows Calling
HANDSET X or Calling all handsets.

4. When the destination handset(s) picks up, your handset shows Intercom
and the outside call is put on hold. Then you have the following options:

•

You can transfer the call. Press MENU/SELECT twice to select
>Transfer on the calling handset. Your screen shows Call transferred.
The other handset automatically connects to the outside call.

You can let the other handset join you on the outside call in a

•

three-way conversation. Press MENU/SELECT. Press qCID or pDIR to
highlight >Share call on the calling handset, then press MENU/SELECT.

•

You can end the intercom call and continue the outside call with
your handset. Press PHONE/FLASH on your handset (the ended
intercom call party hears four beeps), or the other person can press

OFF/CANCEL on the other system handset.

28

Directory

About the directory

Shared directory

The directory is shared by all handsets. Changes made to the
directory from any handset apply to all.

NOTE: Only one handset can review the directory at a time. If another
handset tries to enter the directory, the screen shows Not available at

this time.

Capacity

The directory can store up to 50 entries, with a maximum of 15
alphanumeric characters (including spaces) for names and 30 digits for
telephone numbers. A convenient search feature can help you find and dial
numbers quickly (page 32).

If you try to save an entry when there are already 50 entries, the screen
shows Directory full. You cannot store a new number until you delete one.

Charlie Johnson

888-883-2445

29

Directory

Create directory entries

Create a new directory entry

1. Press MENU/SELECT in idle mode to enter the main menu.

2. Press qCID or pDIR to scroll to >Directory, then press

MENU/SELECT.

3. Press qCID or pDIR to highlight >Add contact.

4. Press MENU/SELECT.

5. Use the dialing keys to enter a telephone number (up to
30 digits) when prompted.

Press qCID or pDIR to move the cursor to the left

•
or right.

Press MUTE/DELETE to erase a digit.

•
Press and hold MUTE/DELETE to erase all digits.

•
Press and hold REDIAL/PAUSE to enter a 3-second

•
dialing pause (a p appears).

-OR-

Copy a number from the redial list by pressing REDIAL/PAUSE
then qCID or pDIR, or pressing REDIAL/PAUSE repeatedly to
locate the number. Press MENU/SELECT to copy the number.

6. Press MENU/SELECT to move on to the name.
The display shows Number already saved if the number

is already in the directory. You cannot save the same
number twice.

7. Use the dialing keys to enter a name (up to 15 characters)
when prompted. Each time you press a key, the character
on that key appears. Additional key presses produce other
characters on that key. See the chart on the next page.

Press qCID or pDIR to move the cursor to the left

•
or right.

Press 0 to add a space.

•
Press MUTE/DELETE to erase a character.

•
Press and hold MUTE/DELETE to erase all characters.

•

8. Press MENU/SELECT to store your new directory entry. There is a
confirmation tone and the screen shows Saved. To change the entry later,
see page 33.

Answering sys
>Directory

Review

>Add contact

ENTER NUMBER

888-883-2445

ENTER NAME

Robert Brown_

Saved

_

NOTE: The first letter of every word is a capital letter. The remaining letters
in a word start as lower case letters as shown in the chart on the next page.

30

Directory

Create directory entries

Dialing keys

1

2 A B C a b c 2

3 D E F d e f 3

4 G H I g h i 4

5 J K L j k l 5

6 M N O m n o 6

7 P Q R S p q r s 7

8 T U V t u v 8

9 W X Y Z w x y z 9

0 space 0

*

#

1 2 3 4 5 6 7 8 9 10 11

1 . - ‘ ( ) * # & / ,

Characters by number of key presses

Add a predialed telephone number to the directory

You can save a predialed telephone number to the directory.

Enter the telephone number when in idle mode.

1.
Follow the steps in Edit a directory entry on page 33.

2.

31

Directory

Review the directory

Review directory entries

1. Press DIRp when in idle mode. The summary screen shows briefly and
then the first entry in the directory shows.

-OR-

Press MENU/SELECT when in idle mode, then press qCID or pDIR to scroll

to >Directory. Press MENU/SELECT twice.

2. Press qCID or pDIR to browse through the directory. Entries appear
alphabetically by the first letter in the name.

NOTES:

If the telephone number in the directory exceeds 15 digits, < appears in front of the telephone

•
number. Press TONE to move towards the end of the telephone number or press # to move
towards the beginning of the telephone number.

Directory empty appears if there are no directory entries.

•

Search by name

1. Press DIRp in idle mode to show the first listing in the directory.

2. When an entry appears, press the dialing keys (0-9) to start a name search.
The directory shows the first name beginning with the first letter associated
with the dialing key if there is an entry in the directory beginning with that
letter. Press qCID or pDIR to scroll through the directory.

3. To see other names starting with the letters on the same dialing key, keep
pressing the key. The names appear in alphabetical order.

For example, if you have the names Jennifer, Jessie, �evin and Linda in
your directory:

If you press 5 (J�L) once, you see Jennifer. Press qCID and you

•

see Jessie.
If you press 5 (J�L) twice, you see �evin.

•

If you press 5 (J�L) three times, you see Linda.

•

If you press 5 (J�L) four times, you see 5 and then the directory entry

•
beginning with 5 or the next closest entry after 5.

If you press 5 (J�L) five times, you see Jennifer again.

•

NOTES:

If there is no name matching the first letter of the key you press, the directory shows a name

•
matching the following letters of the key.

If you press a key (0-9) and no name starts with any of the letters on that key, the directory

•
shows the entry matching the next letter in the directory.

32

Directory

Dial, delete or edit directory entries

To dial, delete or edit a directory entry (name and number), the entry must
be displayed on the handset. Use Review the directory (page 32) to show
an entry.

Display dial To dial a displayed number from the directory, press PHONE/FLASH or

/SPEA�ERSPEA�ER.

Delete a directory entry

To delete the displayed directory entry, press MUTE/DELETE. The
screen shows Delete contact? Press MENU/SELECT to confirm.
There is a confirmation tone and the screen shows Contact

deleted. You cannot retrieve a deleted entry.

Edit a directory entry

1. When a directory entry displays, press MENU/SELECT. The screen shows
EDIT NUMBER along with the phone number to be edited.
If you only want to edit the name, skip to Step 3.

2. To edit the number:

Press the dialing keys to add digits.

•
Press qCID or pDIR to move the cursor to the left

•
or right.

Press MUTE/DELETE to erase a digit.

•
Press and hold MUTE/DELETE to erase all digits.

•
Press and hold REDIAL/PAUSE to add a three-second

•
pause, if desired.

3. Press MENU/SELECT to save the number. The screen shows
EDIT NAME along with the name to be edited.

4. To edit the name:

Press the dialing keys to add characters (page 31).

•
Press qCID or pDIR to move the cursor to the left

•
or right.

Press MUTE/DELETE to erase a character.

•
Press and hold MUTE/DELETE to erase all characters.

•

5. Press MENU/SELECT. There is a confirmation tone and the screen shows Saved.

Robert Brown

Delete contact?

Linda Miller

888-722-7702

EDIT NUMBER

888-883-2445_

EDIT NAME

Robert Brown_

Robert Brown

888-883-2445

33

Directory

Speed dial

The telephone system has 9 speed dial locations (2-9, 0) and
a voicemail access location 1 where you can store the
telephone numbers you wish to dial more quickly. You can
store up to 30 digits in each location. Speed dial assignments
can only be selected from the existing directory entries.
The voicemail access number must be manually entered.
In the directory, speed dial locations are indicated by their
number on the bottom left side of the screen.

Assign a speed dial number

1. When the telephone is idle, press MENU/SELECT.

2. Press qCID or pDIR to scroll to >Directory. Press MENU/SELECT.

3. Press qCID or pDIR to scroll to >Speed dial. Press MENU/SELECT.

4. Press qCID or pDIR to choose your desired speed dial

location, or press the dialing key (2-9, 0) corresponding to
the location you wish to assign, then press MENU/SELECT.
The screen briefly shows Copy from Directory... then
enters your directory list.

5. Press qCID or pDIR to scroll to the phone number you

wish to assign to the selected speed dial location.

6. Press MENU/SELECT to save the setting and return to the

previous menu. There is a confirmation tone.

Robert Brown

888-883-2445

2

Speed dial location

Answering sys

>Directory

Add contact
>Speed dial

>2:Robert Brown
3:<Unassigned>

Reassign a speed dial number

1. When the telephone is idle, press MENU/SELECT.

2. Press qCID or pDIR to scroll to >Directory. Press MENU/SELECT.

3. Press qCID or pDIR to scroll to >Speed dial. Press MENUMENU/SELECT.

4. Press qCID or pDIR to choose the location you wish to

reassign, or press the dialing key (2-9, 0) corresponding to
the location you wish to reassign, then press MENU/SELECT

Robert Brown

888-883-2445

to show the directory entry.

5. Press MENU/SELECT again.

6. Scroll to >Change SD and then press MENU/SELECT. The
screen briefly shows Copy from Directory... then enters

Copy from

Directory...

your directory list.

7. Press qCID or pDIR to scroll to the phone number you
wish to reassign to the selected speed dial location.

8. Press MENU/SELECT to save the setting and return to the
previous menu. There is a confirmation tone.

34

2

Directory

Speed dial

Delete a speed dial number

1. When the telephone is idle, press MENU/SELECT.

2. Press qCID or pDIR to scroll to >Directory.Directory. Press

MENU/SELECT.

3. Press qCID or pDIR to scroll to >Speed dial.Speed dial. Press

MENU/SELECT.

4. Press qCID or pDIR to scroll to the location you wish
to delete the speed dial number from, or press theor press the
dialing key (2-9, 0) corresponding to the location you
wish to delete, then pressthen press MENU/SELECT to show the
directory entry.

5. Press MENU/SELECT again.

6. Scroll to >Clear SD and then press MENU/SELECT to
delete the displayed speed dial number. There is a
confirmation tone and the screen shows Speed dial empty
before returning to the previous menu.

Assign your speed dial voicemail number

See the Set speed dial voicemail number section on page 14 for
instructions on assigning your speed dial voicemail number.

Linda Miller

>2:<Unassigned>
3:<Unassigned>

888-722-7702

2

Speed dial

empty

Make a call using speed dial

When in idle mode, press and hold the dialing key (2-9, 0) corresponding to
the assigned location you wish to call.

-OR-

1. Press MENU/SELECT when in idle mode.

2. Press qCID or pDIR to scroll to >DirectoryDirectory, then press MENU/SELECT.

3. Press qCID or pDIR to scroll to >Speed dialSpeed dial, then press MENU/SELECT.

4. Press qCID or pDIR to scroll to the desired location, or press the dialing
key (2-9, 0) corresponding to the location you wish to call, then press

PHONE/FLASH or /SPEA�ERSPEA�ER.

Check your voicemail using speed dial

Press and hold the 1 key on your handset to dial your voicemail number.

35

Caller ID

About caller ID

This product supports caller ID services offered by most telephone service
providers. Caller ID allows you to see the name, number, date and time of calls.
The available caller ID information will appear after the first or second ring.

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and
telephone number of the caller before answering the call,
even while on another call.

It might be necessary to change your telephone service to
use this feature. Contact your telephone service provider if:

•

You have both caller ID and call waiting, but as separate
services (you might need to combine these services).

•

You have only caller ID service, or only call waiting service.
You don’t subscribe to caller ID or call waiting services.

•

CHRISTINE SMITH

888-883-2445

NEW

AM

10:01

10/15

There are fees for caller ID services. In addition, services may
not be available in all areas.

This product can provide information only if both you and
the caller are in areas offering caller ID service and if both
telephone service providers use compatible equipment. The
time and date, along with the call information, are from the
telephone service provider.

Caller ID information might not be available for every
incoming call. Callers may intentionally block their names and/or telephone
numbers. To view caller ID log entries with numbers between 16 and 24
digits, you must save the entry to the directory (see page 40).

NOTE: You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to caller ID or combined caller ID with call
waiting service.

36

Caller ID

Caller ID history

How the caller ID history (caller ID log) works

The telephone stores caller ID information about the
last 50 incoming calls in the telephone base. Entries are
stored in reverse chronological order. The phone deletes the
oldest entry when the log is full to make room for new calls.
This information is common to all handsets, so changes made
using any handset are reflected in all other handsets. If you
answer a call before the information appears on the screen,
it does not show in the caller ID history.

NOTE: Each entry may have up to 24 digits for the phone number and 15
characters for the name.

Missed (new) call indicator

When a handset is in idle mode and has new or missed calls, its screen
shows XX Missed calls.

All new or missed entries are counted as missed calls. Each
time you review a new caller ID log entry (indicated by NEW
on the handset screen), the number of missed calls decreases
by one.

If you do not want to review the missed calls one by one, but
still want to keep them in the caller ID history, you can
press and hold OFF/CANCEL for four seconds when the
handset is idle. All the entries in the caller ID history become
old (reviewed already), and the missed calls message goes
away.

CHRISTINE SMITH

888-883-2445

AM

10:01

HANDSET 1

6 Missed calls

AM

10:01

Robert Brown

888-883-2445

AM

10:01

NEW

10/15

10/15

NEW

10/15

37

Caller ID

Caller ID operation

Memory match

If the incoming telephone number matches the last seven
digits of a telephone number in your directory, the name that
appears on the screen matches the corresponding name in
your directory.

For example, if Christine Smith calls, her name appears as
Chris if this is how you entered it into your directory.

NOTE: The number shown in the caller ID log will be in the format sent
by the telephone service provider. The telephone service provider
usually delivers 10-digit phone numbers (area code plus telephone
number). If the telephone number of the caller does not match a
number in your directory, the name will appear as it is delivered by the
telephone service provider.

Review the caller ID history

Review the caller ID history to find out who called, to return
the call, or to copy the caller’s name and number into your
directory. Caller ID log empty appears if there are no records
in the caller ID log.

1. When a handset is in idle mode, press qCID to review
the caller ID history in reverse chronological order starting
with the most recent call.

-OR-

Review the caller ID history by pressing MENU/SELECT.

Press qCID or pDIR to scroll to >Caller ID log, then press

MENU/SELECT twice to select >Review.

2. Press qCID or pDIR to scroll through the list.

3. Press OFF/CANCEL to exit the caller ID history.

Chris

888-883-2445

NEW

AM

10:01

6 Missed calls

10:01

Directory

>Caller ID log

10/15

HANDSET 1

NEW

AM

10/15

qCID

You hear a double beep when the list reaches the beginning
or end of the caller ID log.

Caller’s name

Caller’s number

Appears if it is a new or
missed call.

Date of call

38

Time of call

CHRISTINE SMITH SMITH

888-883-2445

10:01

NEW

AM

10/15

Caller ID

Caller ID operation

View dialing options

Although the incoming caller ID log entries have 10 digits (the area code plus
the seven-digit number), in some areas, you might need to dial only the 7
digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You
can change and store the number of digits that you dial in the caller ID log.

While reviewing the caller ID log, press # repeatedly
to show different dialing options for local and
long distance numbers before dialing or saving the

883-2445

1-883-2445

888-883-2445

1-888-883-2445

telephone number in the directory.

Press 1 repeatedly if you need to add or remove 1
in front of the telephone number before dialing or

883-2445

1-883-2445

saving it in the directory.

888-883-2445

When the number is in the correct format for

1-888-883-2445

dialing, press PHONE/FLASH or /SPEA�ERSPEA�ER to
call the number.

To save the number to the directory, see Save a caller ID log entry to the
directory on the next page.

Press #

Press 1

Dial a caller ID log entry

1. When in the caller ID log, press qCID or DIRp to browse.

2. Press PHONE/FLASH or /SPEA�ERSPEA�ER to dial the displayed entry.

Delete caller ID log entries
To delete an entry:

Press MUTE/DELETE to delete the shown entry.

•

To delete all entries:

1. Press MENU/SELECT when in idle mode.

2. Press qCID or pDIR to scroll to >Caller ID log, then press MENU/SELECT.

3. Press qCID or pDIR to scroll to >Del all calls, then press

MENU/SELECT.

Review

>Del all calls

4. When the screen shows Delete all calls?, press

MENU/SELECT to confirm. There is a confirmation tone

and the screen returns to the previous menu.

39

Caller ID

Caller ID operation

Save a caller ID log entry to the directory

1. When in the caller ID log, press qCID or pDIR to browse.

2. Press MENU/SELECT to select an entry. The screen displays EDIT NUMBER.

3. Use the dialing keys to edit the number.

Press qCID or pDIR to move the cursor to the left or right.

•

Press MUTE/DELETE to backspace and erase a digit.

•

Press and hold MUTE/DELETE to erase all digits.

•

Press and hold REDIAL/PAUSE to insert a three-second dialing pause

•

(a p appears).

4. Press MENU/SELECT to move to the name. The screen displays EDIT NAME.
Use the dialing keys (page 31) to edit the name.

Press qCID or pDIR to move the cursor to the left or right.

•

Press MUTE/DELETE to erase a character.

•

Press and hold MUTE/DELETE to erase all characters.

•

Press # to move the last word to the front. For example, Johnson

•

Charlie becomes Charlie Johnson when you press #.

5. Press MENU/SELECT when done. The handset shows Saved.

NOTES:

You might need to change how a caller ID number is dialed if the entry does not appear in the

•
correct format. Caller ID numbers might appear with an area code that might not be necessary
for local calls, or without a 1 that might be necessary for long distance calls (see View dialing
options on page 39).

If the name you received from the telephone service provider is all in capital letters, the first

•
letter of every word remains a capital letter, while other letters become lowercase. However, the
next letter after the prefix “Mac”, “Mc”, or “O’”, is kept as a capital letter. For example, the “D” in
“MacDonald” is kept as a capital letter. Another exception is that “VAN DER” will be changed to
“Van der”.

If the telephone number from the caller ID information has already been saved in the directory

•
under a different name, the new name will overwrite the old one.

40

Caller ID

Reasons for missing caller ID information

There are occasions when other information or no information shows for
various reasons:

On-screen message Reason

PRIVATE NUMBER

The caller prefers not to show the phone number.

PRIVATE NAME

PRIVATE CALLER

UNKNOWN NUMBER

UNKNOWN NAME

UNKNOWN CALLER

The caller prefers not to show the name.

The caller prefers not to show the phone number and name.

Your telephone service provider cannot determine the
caller’s number.

Your telephone service provider cannot determine the
caller’s name.

Your telephone service provider cannot determine the caller’s
name and telephone number.

Calls from other countries may also generate this message.

41

Answering system

Answering system settings

Use the answering system menu of a system handset to set
up the announcement message, turn on or off the answering
system or message alert tone, activate call screening, or
change the number of rings, message recording time, or

Play messages
>Answering sys

remote access code. If you turn off the answering system and
you change any setting in the answering system setup menu, the answering
system automatically turns on again.

1. When the handset is in idle mode, press MENU/SELECT to enter the
main menu.

2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.

Announcement

Your outgoing announcement plays when calls are answered by the
answering system.

The telephone has a default outgoing announcement, “Hello. Please leave a
message after the tone.” You can use this announcement, or record your own.

You can record an announcement up to 90 seconds. The system does not
record any announcement shorter than two seconds.

To play your current outgoing announcement:

1. When the handset is in idle mode, press MENU/SELECT to enter the
main menu.

2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.

3. Press MENU/SELECT again to select >Announcement.

4. PressPress qCID or pDIR to scroll to >Play annc, then press MENU/SELECT.

To record a new outgoing announcement:

1. When the handset is in idle mode, press MENU/SELECT to

>

Announcement

Delete all old

enter the main menu.

2. Press qCID or pDIR to scroll to >Answering sys, then press

MENU/SELECT.

3. Press MENU/SELECT again to select >Announcement.

4. PressPress MENU/SELECT again to select >Record annc. The
system announces, “Record after the tone. Press 5 when

>Record annc
Play annc

you are done.”

5. Facing the handset, record your announcement and press 5 to end
recording. Your recorded announcement plays.

To listen to the recorded announcement again, wait after playback is
completed, then scroll to >Play annc and press MENU/SELECT.

42

Answering system

Answering system settings

To reset your outgoing announcement:

When the handset is in idle mode, press MENU/SELECT to enter the main menu.

1.
Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.

2.
Press MENU/SELECT again to select >Announcement.

3.
Press qCID or pDIR to scroll to >Reset annc and press MENU/SELECT. The

4.
screen prompts Reset to default annc? Press MENU/SELECT to confirm. The

screen shows Annc. reset to default before returning to the previous menu.

-OR-

Press qCID or pDIR to scroll to >Play annc and play the announcement.
While the announcement is playing, press MUTE/DELETE to reset the
announcement. The system announces “Announcement deleted” and the

screen shows Annc. Deleted before returning to the previous menu.

When your announcement is reset, the system answers calls with the default
announcement described on the previous page. You cannot delete the
default announcement.

Answer on/off

Unless you change it, the answering system is on and ready to
record messages. You can turn the answering system off, but
if you do so, the answering system does not answer calls and
record incoming messages.

To turn the answering system on or off:

Using the telephone base:

Press /ANSWER ON to turn the answering system on

•

Play messages
>Answering sys

or off. If the answering system is turned on, it announces,
“Calls will be answered.” If the answering system is turned
off, it announces, “Calls will not be answered.”

Using a handset:

Record memo
>Answer ON/OFF

1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.

2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.

ANSWER ON/OFF
>On

3. Press qCID or pDIR to scroll to >Answer ON/OFF, then
press MENU/SELECT.

4. Press qCID or pDIR to highlight >On or >Off, then press

MENU/SELECT to save the setting. You hear a confirmation tone. PressPress

OFF/CANCEL to cancel.

When the answering system is on, the handset screen shows ANS ON.

43

Answering system

Answering system settings

Call screening

Use this feature to choose whether incoming messages can be heard over
the telephone base speaker when they are being recorded. If you turn call
screening on, you hear the incoming message. While monitoring an incoming
message, you can answer the call by pressing PHONE/FLASH or /SPEA�ERSPEA�ER
on the handset.

To change the setting:

1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.

Play messages
>Answering sys

2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.

3. Press qCID or pDIR to scroll to >Ans sys setup, then

Answer ON/OFF

>Ans sys setup

press MENU/SELECT.

4. Press MENU/SELECT to select >Call screening.

5. Press qCID or pDIR to choose >On or >Off.

>

6. Press MENU/SELECT to save the setting. You hear a

Call screening

# of rings

confirmation tone. Press OFF/CANCEL to cancel.

NOTE: For more information on call screening, see pages 48-49.

CALL SCREENING
>On

Number of rings

You can set the answering system to answer an incoming call after 2, 3, 4, 5,
or 6 rings. You can also select toll saver, which is explained below. Unless you
change it, the answering system answers an incoming call after four rings.

To set the number of rings:

1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.

2. Press qCID or pDIR to scroll to >Answering sys, then press

MENU/SELECT.

3. Press qCID or pDIR to scroll to >Ans sys setup, then press

MENU/SELECT.

4. Press qCID or pDIR to scroll to ># of rings, then press

MENU/SELECT.

44

Call screening

># of rings

# OF RINGS

>4

Answering system

Answering system settings

5. Press qCID or pDIR to scroll and choose among 2, 3, 4, 5, 6 or Toll saver.

Toll saver - the answering system answers a call after two rings if

•

you have new messages, and after four rings when there are no new
messages. This feature allows you to check for new messages and avoid
paying long distance charges when calling from out of your local area.

6. Press MENU/SELECT to save the setting. You hear a confirmation tone.
Press OFF/CANCEL to cancel.

NOTES:

If you subscribe to voicemail service through your telephone service provider, see Answering

•
system and voicemail indicators on page 47.

If you set the number of rings for the answering system as two or three rings, the caller ID

•
announce feature may not have enough time to announce the caller’s full information.

Remote access code

To access your answering system remotely from any touch-tone phone, you
need to enter a two-digit number (00-99). By defualt, the remote access code
is 19.

To change the remote access code:

When the handset is in idle mode, press MENU/SELECT to enter the

1.
main menu.

Press qCID or pDIR to scroll to >Answering sys, then

2.
press MENU/SELECT.

Press qCID or pDIR to scroll to >Ans sys setup, then

3.

Answer ON/OFF
>Ans sys setup

press MENU/SELECT.
Press qCID or pDIR to scroll to >Remote code, then

4.
press MENU/SELECT.

Use the dialing keys to enter a two-digit number. Use

5.

MUTE/DELETE to backspace and delete a digit.

Press MENU/SELECT to save the setting. You hear a

6.

# of rings
>Remote code

confirmation tone. Press OFF/CANCEL to cancel.

45

REMOTE CODE

19

Answering system

Answering system settings

Message alert tone

When the message alert tone is set to On, and there is at least one new
message, the telephone base beeps every 10 seconds. Unless you change it,

the message alert tone is set to off.

There is no audible alert at the handset.

To change the setting:

1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.

2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.

3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.

4. Press qCID or pDIR to scroll to >Msg alert tone, then
press MENU/SELECT.

5. Press qCID or pDIR to choose >On or >Off.

6. Press MENU/SELECT to save the setting. You hear a
confirmation tone. Press OFF/CANCEL to cancel.

NOTES:

The message alert tone beeps only if all the conditions below are met:

•

- Answering system is on.

- Message alert tone setting is on.

- There are new messages.
To temporarily turn off the message alert tone, see page 49.

•

Remote code

>

Msg alert tone

MSG ALERT TONE
>On

Message recording time

You can set the recording time allowed for incoming
messages. The message length is three minutes by default.

To change the setting:

Msg alert tone

>Recording time

1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.

2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.

RECORDING TIME
>3 minutes

3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.

4. Press qCID or pDIR to scroll to >Recording time, then press MENU/SELECT.

5. Press qCID or pDIR to choose >3 minutes, >2 minutes, or >1 minute, then
press MENU/SELECT to save the setting. You hear a confirmation tone. Press

OFF/CANCEL to cancel.

46

Answering system

About the answering system

Answering system and voicemail indicators

Your telephone has separate indicators for two different types
of voice messages: those left on its built-in digital answering
system and those left at your telephone service provider’s

voicemail (fees may apply). Your telephone’s built-in digital
answering system messages and voicemail messages are
separate. Each alerts you to new messages differently.

If and XX New messages show on the handset

•
and the message window on the telephone base
flashes, there are new messages in the built-in
answering system. To listen to messages recorded on
your digital

answering system, press /PLAY/STOP

on the telephone base (page 50).
If and New voicemail display on the handset, your telephone service

•
provider is indicating that it has new voicemail for you. To listen to
your voicemail, you typically dial an access number provided by your
telephone service provider, followed by a security code or PIN.

Some telephone service providers bundle or combine multiple services
like voicemail and call waiting, so you may not be aware that you have
voicemail. To check what services you have and how to access them,
contact your telephone service provider.

HANDSET 1

1 New message

AM

10:01

ANS ON

10/15

To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service.

NOTE: After reviewing all new messages, the number of old messages appears on the
message window.

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail
answers as described below. To learn how to program your voicemail
settings, contact your telephone service provider. Then, if you are on a call,
or if the answering system is busy recording a message and you receive
another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least 2 rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after 6
rings, set your answering system to answer after 4 rings. Some voicemail
providers may program the delay before answering calls in seconds instead
of rings. In this case, allow 6 seconds per ring when determining the
appropriate setting.

47

Answering system

About the answering system

Message capacity

The answering system can record up to 99 messages, depending on the length
of each message. Individual messages can be up to three minutes, and the
maximum recording time is approximately 14 minutes. The actual recording
time depends on individual message characteristics. Messages remain available
for replay until you delete them.

When there are new messages (including memos) on the answering system,
the number of messages stored flashes in the message counter.

If the answering system has less than three minutes of recording time left, it
announces, “Less than three minutes to record,” before message playback at
the handset or the telephone base. Rec mem low displays on the handset
screen in idle mode. When you turn on the answering system at the telephone
base, it announces, “Calls will be answered. Less than three minutes to record.”

If the memory is full, the answering system announces, “Memory is full,” before
message playback. The handset screen displays Rec mem full in idle mode
and the number of messages and F flash alternately in the message counter at
the telephone base. Once the memory is full, you cannot turn the answering
system back on if it has been turned off, nor can you record new messages
until old ones have been deleted. Memory full displays if you want to turn on
the answering system on the handset but there is no memory.

Voice prompts

The system provides voice prompts to guide you through the setup procedures
at the telephone base, message playback, remote access and recording
outgoing announcements.

Call screening at the telephone base

If the answering system and call screening are on, the announcement and the
incoming message broadcast at the telephone base when a call is answered at
the telephone base.

You can turn call screening on or off using the handset (see page 44). When
call screening is off, you can temporarily turn on call screening by pressing
p/VOL on the telephone base. Call screening will be off for the next
incoming call.

If call screening is on and you want to silence the telephone base while it is
recording messages, press /PLAY/STOP.

48

Answering system

About the answering system

Call screening at the handset

If the answering system is on, you can hear the announcement and the
incoming message with the handset when a call is answered by the answering
system. While a message is being recorded, the handset shows To screen call,

press [SELECT]. Press MENU/SELECT to screen the call.

Call intercept

While screening a call, you can stop recording and speak to the caller by
pressing PHONE/FLASH on the handset.

Base ringer

Press q/VOL/p on the telephone base to adjust the ringer volume when
the telephone is not in use.

You hear a sample of the ringer while adjusting the volume. The telephone
base announces, “Base ringer is off,” when you set the volume to 0.

Temporarily turning off the message alert tone

If the new message alert tone is turned on, the telephone base beeps every
10 seconds when there are new or missed messages. Pressing any telephone
base key (except /HANDSET LOCATOR) temporarily silences the message
alert tone.

If you press X/DELETE when in idle mode to temporarily turn off the
message alert tone, there is a voice prompt directing you to press X/DELETE
again to delete all old messages. The message alert tone is temporarily off.
Only press X/DELETE a second time if you wish to erase all old messages in
your answering system.

The message alert tone resumes when you receive another message.

49

Answering system

Message playback

You can listen to messages at the telephone base or on a cordless handset.
When playback begins, the total number of messages is announced. Before
each message, you hear the day and time of the recording. If the date and time
are not set, you hear, “Time and date not set,” before playback. After the last
message, you hear, “End of messages.” If the recording time is less than three
minutes, you hear, “Less than three minutes to record,” (see Message capacity
on page 48).

To listen to messages at the telephone base:

Press /PLAY/STOP on the telephone base to listen to the
messages. The system announces the number of messages,
then begins playback. If you have new messages, you hear
only the new messages in chronological order. If there are no
new messages, the system plays back all old messages (in
chronological order). Press /PLAY/STOP again to end the
message playback.

To listen to messages on a cordless handset:

1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.

2. Press MENU/SELECT again to select >Play messages.

If there are new and old messages, press qCID or pDIR

•

to select >Play new msgs or >Play old msgs, then press

MENU/SELECT.

If there are only new or only old messages, they will play automatically.

•

The system announces the number of messages, then begins playback. The
message sequence is shown on the handset screen. If there are no recorded
messages, the handset screen shows No messages and you hear, “You have

no message.”

>Play messages

Answering sys

>Play new msgs

Pla y old m sgs

Charlie Johnson
4-Repeat 6-Skip

10:01

ANS ON

MSG#

AM

1/3

Options during playback

When a message is playing, you can adjust the playback volume, skip, repeat or
delete the message.

When messages are playing on the telephone base:

Press q/VOL/p to adjust the message playback volume.

•

Press /S�IP to skip to the next message.

•

Press /REPEAT to repeat the message. Press twice to hear the

•

previous message.
Press X/DELETE to delete the message.

•

Press /PLAY/STOP to stop the playback.

•

50

Answering system

Message playback

When messages are playing on the handset:

Press PHONE/FLASH to stop playback. The screen shows Call back?, then

•

press MENU/SELECT, PHONE/FLASH, or /SPEA�ERSPEA�ER to call back the

caller if the caller’s number is available. If the dialing format used is not
correct, then use the option below to choose the correct dialing format
before calling back the caller.

Press MENU/SELECT to pause playback and show the caller ID information

•

if available. From here, you can press OFF/CANCEL to resume playback,

press # to show different dialing options (page 39), or press
PHONE/FLASH or /SPEA�ERSPEA�ER to call back the caller. If you do not call
back within 10 seconds, message playback resumes automatically.

Press qCID/VOLUME or pDIR/VOLUME to adjust the message playback volume.

•

Press EQ to adjust the message playback audio quality.

•

Press 6 to skip to the next message.

•

Press 4 to repeat the message. Press twice to hear the previous message.

•

Press MUTE/DELETE to delete the message.

•

Press 5 to stop the playback.

•

Press /SPEA�ERSPEA�ER to switch between speakerphone mode and handset mode.

•

NOTE: The equalizer stays on the same settings until you change it by pressing EQ .

Delete all old messages

You can only delete old (reviewed) messages. You cannot delete new messages
until you review them. You cannot retrieve deleted messages.

To delete all old messages on the telephone base:

1. When the telephone is idle, press X/DELETE. The system
announces, “To delete all old messages, press

Announcement
>Delete all old

DELETE again.”

2. Press X/DELETE again. The system announces, “All old
messages deleted.”

To delete all old messages on the handset:

Delete all

old messages?

1. Press MENU/SELECT when in idle mode to enter the
main menu.

Deleting...

2. Press qCID or pDIR to scroll to >Answering sys. Press

MENU/SELECT.

3. Press qCID or pDIR to highlight Delete all old, then press

MENU/SELECT. The screen shows Delete all old messages?

4. Press MENU/SELECT again to confirm. The screen displays Deleting... then
All old msgs deleted! There is a confirmation tone.

51

Answering system

Recording and playing memos

Memos are your own recorded messages used as reminders for yourself or
others using the same answering system. Play and delete them in the same

way as incoming messages.

Record a memo

1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.

2. Press qCID or pDIR to scroll to >Answering sys. Press

MENU/SELECT.

3. Press qCID or pDIR to highlight Record memo, then press

MENU/SELECT. The system announces, “Record after the

tone. Press 5 when you are done.” You can record a memo

for up to four minutes.

4. Speak facing the handset to record a memo.

5. Press 5 to stop recording. The system announces,
“Recorded.” The system does not save memos shorter than
two seconds.

Play back a memo Play memos the same way as messages. See Message playback on page 50.

Play messages
>Answering sys

Delete all old
>Record memo

RECORD MEMO...
5-Stop

52

Answering system

Base message counter displays

The base message counter shows the total number of answering system
messages. See the table below for other message counter displays.

Message counter displays

0

0 (flashing)

1-99

1-99 (flashing)

1-99 & F (alternating)

- -

0-6

1-8

No messages.

You need to set the clock (page 12).

Total number of old messages and memos, or message
number currently playing during old message playback.

Total number of messages and memos. The number
flashes when there are new or missed messages.

After a power failure, the number in the message counter
flashes to indicate that you need to set the clock.

Memory is full. You must delete some messages before
recording new messages.

The system is answering a call, or someone is trying to
reach it remotely.

The system is in program mode.

Shows for two seconds while adjusting the telephone
base ringer volume.

Shows for two seconds while adjusting the telephone
base speaker volume.

53

Answering system

Remote access

You can reach your answering system remotely by dialing your home
telephone number from any touch-tone telephone.

To remotely reach your answering system:

1. Dial your telephone number from any touch-tone telephone.

2. When the system answers, enter the two-digit remote access code (19 is
the default code. See page 45 to change it).

•

The system automatically announces the number of new or old
messages (if any), and then begins to play them.

3. You can also enter the following remote commands:

Remote commands

1

2

3

33

4

44

5

*5

6

*7

8

0

Press to listen to all messages.

Press to listen to new messages only.

Press to delete the current message (during playback).

Press twice to delete all old messages.

Press to repeat the current message (during playback).

Press twice to listen to the previous message.

Press to stop any operation (including recording).

Press to listen to a list of remote commands.

Press to skip to the next message (during playback).

Press to record a new announcement.

Press to end remote access (the call will be terminated).

Press to turn the answering system on or off.

4. Hang up or press 8 to end the call and save all undeleted messages.

54

Answering system

Remote access

Cut out and carry the remote access wallet card at the back of this user’s
manual for quick reference.

NOTES:

If you do not enter a valid remote access code, the system answers the call automatically.

•
If you pause for more than four seconds during remote access, you hear a help menu listing all

•
features and commands. If there is no command for another 20 seconds, the call
ends automatically.

If the memory is full, the answering system answers after 10 rings and announces, “Memory is

•
full. Enter the remote access code.” Enter your remote access code to access the messages and
announcements.

55

Appendix

Adding and registering handsets/headsets

Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model
CRL80112, sold separately) or up to 10 cordless handsets and 2 cordless

headsets (sold separately). Visit www.telephones.att.com/headsets

for a list of compatible DECT 6.0 cordless headsets. Each new handset or

headset must be registered to the telephone base before use. You must

register each handset or headset separately.

To register a cordless headset to this telephone system, please refer to the
user’s manual of the cordless headset for more details. To register a cordless
handset, see below.

The handsets provided within your product box are already registered as
HANDSET 1 and so forth. Additional handsets are assigned numbers in the
sequential order they are registered (up to HANDSET 12).

Register a handset to your telephone base

1. Before you begin registration, make sure the handset is
out of the telephone base or charger and shows To register
HS, see manual.

2. Put the handset you wish to register on the telephone
base cradle.

3. The screen shows Registering... Please wait and the
IN USE light turns on. It takes up to 90 seconds to
complete registration. Then HANDSET X Registered
appears on the screen, with HANDSET being the handset
name and X being the handset number (1-12). The handset
beeps and the IN USE light turns off. The handset is now
registered with the telephone base.

If registration fails, the system will automatically
try to register again. If registration fails after
the third try, Registration failed appears on
the screen for a few seconds, and then To
register HS, see manual. This may take up to
five minutes to occur. Please start again from
Step 1 above.

To register HS,

see manual.

Registering...

Please wait

HANDSET X

Registered

56

For registration, put the handset
on the telephone base, not the
handset charger.

Appendix

Deregistering handsets

You may need to deregister your handsets if:

You have 12 registered handsets and need to replace a handset.

•

-OR-

You wish to change the designated handset number of your registered

•

handsets.

You must first deregister ALL the handsets, and then register each handset
you wish to use again, one at a time.

Please read carefully through all the instructions on this page before
beginning the deregistration process.

Deregister all handsets from your telephone base

1. Make sure that all handsets are out of the telephone
base and chargers before you begin deregistration.

2. Press and hold /HANDSET LOCATOR on the telephone
base for about 10 seconds (until the IN USE light starts to
flash), then release the /HANDSET LOCATOR button.

3. Immediately press /HANDSET LOCATOR while the
IN USE light is still flashing. (The light flashes for about
seven seconds. If the light stops flashing, start again with Step 1 above.)

4. It takes up to 10 seconds to complete the deregistration process. Wait for
the cordless handset screen to display To register HS, see manual before
registering the handset again.

5. To register the handset(s) to the telephone base again, follow the
registration instructions on the previous page.

NOTES:

If the deregistration process is not successful, you might need to reset the system and try again.

•
To reset, unplug the power from the telephone base and plug it back in.

You cannot deregister the handset(s) if any other system handset is in use.

•
Even if the battery is depleted, you can still deregister the handsets by following the

•
steps above. After the handset is charged for at least 10 minutes, the screen shows
To register HS, see manual.

57

Appendix

Alert tones and lights

Screen icons

Battery status - battery is charging (animated display).

Battery status - low battery (flashing); place handset in

telephone base or charger to recharge.

Speakerphone - the speakerphone is in use.

10:21

AUDIO
ASSIST

Ringer off - the handset ringer is off.

New voicemail - you have new voicemail from your

telephone service provider.

ANS ON

Answering system on - the answering system is turned on

to answer calls.

Message - new message in the built-in answering system.

NEW

MUTE

AUDIO
ASSIST

MSG #

1/2

New caller ID log or new message - new or missed calls,
or new message (during message playback).

MUTE - the handset microphone is off.

AUDIO ASSIST - The AUDIO ASSIST® feature is turned on.

Message counter - number of message playing/total

number of messages.

Handset alert tones

1 short beep Tone of each key press, if key tone is turned on.

1 long beep Indication to begin recording a message, memo or announcement.

2 short beeps

Confirmation tone
(3 rising tones)

4 beeps The other party has ended your intercom call.

4 short beeps Low battery warning.

You press qCID or pDIR on a cordless handset when the volume is
already at its highest or lowest setting.

-OR-

Call waiting tone or error tone.

The system has completed the command successfully.

-OR-

The handset has gone out of range from the base during a call.

MUTE

NEW

ANS ON

MSG #

1/2

Telephone base tones

Beeps every 10 seconds Message alert.

Fast ringer tone

Long beep Indicates the start of message recording during call screening or

4 short beeps Registration failure tone.

Audio Assist® is a registered trademark of Advanced American Telephones.

You are setting the ringer volume by pressing the q/VOL/p keys
on the telephone base.

the end of a message playback session.

58

Appendix

Alert tones and lights

Lights

/ANSWER ON

On when the answering
system is on.

IN USE

On when the handset is in use, or when the answering system is
answering an incoming call.

On when a handset is being registered.
Flashes when there is an incoming call or when handsets are

being deregistered.
Flashes when another telephone is in use on the same line.

CHARGE light

On when the
handset is charging
in the telephone
base or charger.

Visual Ringing Indicator

Flashes when the handset is
being called or paged.

Extra large
lighted display

Big button
lighted key pad

/SPEA�ERSPEA�ER

On when the
speakerphone is on.

59

Appendix

Handset display screen messages

Screen display messages

Caller ID log empty

Call
transferred

Calling
HANDSET X (for systems

with 3 or more handsets)

Calling other
handset (for systems

with 2 handsets)

CID Annc ON/OFF on
all HS & BS

Contact deleted

Directory empty

Directory full

Ended

HANDSET X
is calling (for systems

with 3 or more handsets)

Incoming call

Intercom

Intercom ended

INTERCOM TO:

(for systems with 3 or more
handsets)

Line in use

Low battery

Microphone ON

Muted

New voicemail

No battery

No line
No answer.

Try again.

Number already
saved

There are no entries in the caller ID history.

You have transferred an outside call to another cordless handset.

The handset is calling another handset (for intercom calls).

The handset is transferring an outside call to another handset.

The handset is calling the other handset (for intercom calls).

The handset is transferring an outside call to the other handset.

The caller ID announce features has been turned on or off on
all handsets and the telephone base.

A directory entry is deleted.

There are no directory entries.

The directory is full. You cannot save any new entries unless
you delete some current entries.

You have just ended a call.

Another system handset is calling.

There is an incoming call.

The handset is on an intercom call.

The intercom call has just ended.

You have started the intercom process, and need to enter the
number of the handset you wish to call.

An extension phone, or one of the handsets is in use.

The battery is low. You should charge the battery.

Mute is off so the other party can hear your voice.

The microphone is off. The other party cannot hear you.

There are new voicemail messages from your telephone
service provider.

The handset in the charger has no battery installed.

There is no telephone line connection.

The handset(s) you are trying to transfer a call to is out of
range, off hook, or has no power.

The telephone number you have entered is already in the
directory.

60

Appendix

Handset display screen messages

Screen display messages

Not available
at this time

Other handset
is calling

(for systems with 2 handsets)

Out of range OR
No pwr at base

** Paging **

Phone

Place in charger

Rec mem full

Quiet mode on

Quiet mode is off

Rec mem low

Registering...
Please wait

Registration failed

Ringer off

Ringer muted

Saved

Speaker

To register HS,
see manual.

To screen call,
press [SELECT]

TRANSFER TO:

(for systems with 3 or more
handsets)

Unable to call.
Line in use

Unable to call.
Try again

XX Missed calls

XX New messages

Someone else is already using the directory or caller ID history.

The other handset is calling.

The telephone base has lost power, or the handset is out
of range.

The cordless handset is paged by the telephone base.

The handset is on a call.

The battery is very low. The handset should be charged.

The system recording time is full.

Quiet mode is on.

Quiet mode has been turned off.

The system recording time is low.

The handset is registering to the telephone base.

The handset registration is not successful.

The ringer is turned off.

The ringer is off temporarily while the handset is ringing.

An entry has been successfully saved in the directory.

The handset speakerphone is in use.

Screen display before handset registration.

Press MENU/SELECT to activate call screening.

You have started transferring a call, and need to enter the
desired handset number or choose all handsets.

Failed phone call (the telephone line is in use).

You try to join a call when there are already four handsets on that call.

You try to make an outside call when another handset is
transferring a call with the intercom feature.

There are new calls in the caller ID history.

There are new messages in the answering system.

61

Appendix

Troubleshooting

If you have difficulty with your phone, please try the suggestions below. For
Customer Service, visit our website at www.telephones.att.com or call

1 [phone]. In Canada, dial 1 [phone].

My telephone doesn’t work at all.

Make sure the power cord is securely plugged in.

•
Make sure you plug the battery connector securely into the cordless handset.

•
Make sure you plug the telephone line cord securely and firmly into the

•
telephone base and the telephone wall jack.

Charge the battery in the cordless handset for at least 10 hours. For

•
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.

If the battery is depleted, it might take approximately 30 minutes to

•
charge the handset before it shows Low battery. See page 6 for details.

Reset the telephone base. Unplug the electrical power. Wait for

•
approximately 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.

You may need to purchase a new battery. Please refer to

•

Battery installation and charging in this user’s manual on pages 6-7.

I cannot get a dial tone.

Try all the suggestions above.

•
Move the cordless handset closer to the telephone base. You might have

•
moved out of range.

If the previous suggestions do not work, disconnect the telephone base

•
from the telephone jack and connect to a different phone. If there is no
dial tone on that phone either, the problem is in your wiring or telephone
service. Contact your telephone service provider.

Your line cord might be malfunctioning. Try installing a new line cord.

•

I cannot dial out.

Try all the suggestions above.

•
Make sure you have a dial tone before dialing. The cordless handset might

•
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.

Eliminate any background noise. Noise from a television, radio or other

•
appliances might cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset
before dialing, or dialing from another room with less background noise.

If other phones in your home are having the same problem, contact your

•
telephone service provider (charges might apply).

62

Appendix

Troubleshooting

My cordless handset isn’t performing normally.

Make sure you plug the power cord securely into the telephone base. Plug the

•
power adapter into a different, working electrical outlet without a wall switch.

Move the cordless handset closer to the telephone base. You might have

•
moved out of range.

Reset the telephone base. Unplug the electrical power. Wait for 15

•
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.

Other electronic products such as HAM radios and other DECT phones can

•
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.

Out of range OR No pwr at base appears on my cordless handset.

Ensure you plug the telephone base in properly and the power is on.

•
Place the cordless handset in the telephone base for one minute to allow

•
the cordless handset and base to synchronize.

Move the cordless handset closer to the telephone base. You might have

•
moved out of range.

Reset the telephone base. Unplug the electrical power. Wait for 15

•
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.

Other electronic products such as HAM radios and other DECT phones can

•
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.

The batteries do not hold a charge.

If the cordless handset is in the telephone base or charger and the charge

•
light is not on, refer to The charge light is off (page 66).

Charge the battery in the cordless handset for at least 10 hours. For

•
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.

If the battery is depleted, it might take approximately 30 minutes to

•
charge the handset before it shows Low battery. Refer to the table on
page 6 for details.

You might need to purchase a new battery. Please refer to Battery

•
installation and charging in this user’s manual on pages 6-7.

63

Appendix

Troubleshooting

I get noise, static, or weak signals even when I’m near the telephone base.

If you subscribe to high-speed Internet service (DSL - digital subscriber

•
line) through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see page 5). The filter
prevents noise and caller ID problems as a result of DSL interference. Please
contact your DSL service provider for more information about DSL filters.

You may be able to improve the performance of your cordless phone

•
by installing your new telephone base as far as possible from any other
existing cordless telephone system that may already be installed.

Other electronic products such as HAM radios and other DECT phones can

•
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.

Do not install this phone near a microwave oven or on the same electrical

•
outlet. You might experience decreased performance while the microwave
oven is operating.

If you plug your phone in with a modem or a surge protector, plug the

•
phone (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your phone or modem farther apart from
one another, or use a different surge protector.

Move your phone to a higher location. The phone might have better

•
reception in a high area.

If other phones in your home are having the same problem, contact your

•
telephone service provider (charges may apply).

I experience poor sound quality when using the speakerphone.

For increased sound quality while using the speakerphone, place the

•
handset on a flat surface with the dial pad facing up.

I hear other calls while using my phone.

Disconnect the telephone base from the telephone jack, and plug in

•
a different telephone. If you still hear other calls, call your telephone
service provider.

My cordless handset does not ring when I receive a call.

Make sure that the ringer is not off. Refer to Ringer volume on page 11 in

•
this user’s manual.

Make sure you plug in the telephone line cord securely into the telephone

•
base and the telephone jack. Make sure you plug in the power cord securely.

The cordless handset may be too far from the telephone base.

•

64

Appendix

Troubleshooting

Charge the battery in the cordless handset for at least 10 hours. For

•
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.

You may have too many extension phones on your telephone line to

•
allow all of them to ring simultaneously. Try unplugging some of the
other phones.

The layout of your home or office might be limiting the operating range.

•
Try moving the telephone base to another location, preferably to a
higher location.

If other phones in your home are having the same problem, contact your

•
telephone service provider (charges might apply).

Test a working phone at the phone jack. If another phone has the same

•
problem, contact your telephone service provider (charges might apply).

Other electronic products can cause interference with your cordless

•
phone. Try installing your phone as far away as possible from electronic
devices such as television sets, VCRs, or other cordless telephones.

Completely remove the battery. Install the battery again and place the

•
cordless handset into the telephone base. Wait for the cordless handset to
reestablish its connection with the telephone base. Allow up to one minute
for this to take place.

Your line cord might be malfunctioning. Try installing a new line cord.

•

My calls cut in and out while I’m using my cordless handset.

Other electronic products such as HAM radios and other DECT phones can

•
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.

Do not install this phone near a microwave oven or on the same electrical

•
outlet. You might experience decreased performance while the microwave
oven is operating.

If you plug your phone in with a modem or surge protector, plug the

•
phone (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your phone or modem farther apart from
one another, or use a different surge protector.

Move your telephone base to a higher location. The phone might have

•
better reception when installed in a high area.

If other phones in your home are having the same problem, contact your

•
telephone service provider (charges may apply).

65

Appendix

Troubleshooting

The charge light is off.

Make sure you plug the power and line cords in correctly and securely.

•
Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow

•
up to one minute for the cordless handset and telephone base to reset.

Clean the cordless handset, charger and telephone base charging contacts

•
each month with a pencil eraser or cloth.

The battery may not be connected to the handset or is missing completely.

•
Ensure that the battery is installed properly.

My caller ID isn’t working.

Caller ID is a subscription service. You must subscribe to this service from

•
your telephone service provider for this feature to work on your phone.

The caller may not be calling from an area which supports caller ID.

•
Both your and your caller’s telephone service providers must use caller ID

•
compatible equipment.

If you subscribe to high-speed Internet service (DSL - digital subscriber line)

•
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (page 5). The filter prevents
noise and caller ID problems resulting from DSL interference. Please contact
your DSL service provider for more information about DSL filters.

System does not receive caller ID when on a call.

Make sure you subscribe to caller ID with call waiting features from your

•
telephone service provider. Caller ID features works only if both you and
the caller are in areas offering caller ID service, and if both telephone
service providers use compatible equipment.

Incomplete messages.

If a caller leaves a very long message, part of it may be lost when the

•
system disconnects the call after the maximum recording time you have
set.

If the caller pauses for longer than seven seconds, the system stops

•
recording and disconnects the call.

If the system’s memory becomes full during a message, the system stops

•
recording and disconnects the call.

If the caller’s voice is very soft, the system may stop recording and disconnect

•
the call.

Difficulty hearing messages.

Press VOL/p to increase the telephone base speaker volume.

•
Press pDIR/VOLUME to adjust the message playback volume on a handset.

•

66

Appendix

Troubleshooting

System does not answer after the correct number of rings.

• Make sure that the answering system is on. ANS ON should show on the
handset and the /ANSWER ON light on the telephone base should be on.

• If toll saver is activated, the number of rings changes to 2 when you have
new messages stored (page 44).

• If the memory is full or the system is off, the system will answer after 10 rings.

In some cases, the answering system is affected by the ringing system used

•

by your telephone service provider.
If you subscribe to voicemail service, change the number of rings (page 44)

•

so that your answering system answers before your voicemail answers
(page 47). To determine how many rings activate your voicemail, contact
your telephone service provider.

If there is a fax machine connected to the same telephone line, try

•

disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.

System does not respond to remote commands.

• Make sure to enter your remote access code correctly (page 45).

• Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.

• The answering system may not detect the remote access code while your
announcement is playing. Try waiting until the announcement is over
before entering the code.

• There may be interference on the phone line you are using. Press dialing
keys firmly.

System does not record messages.

• Make sure the answering system is on. ANS ON should show on the
handset and the /ANSWER ON light on the telephone base should be on.

• Make sure the memory of the answering system is not full.

If you subscribe to voicemail service, change the number of rings ((page 44)

•

so that your answering system answers before your voicemail answers
(page 47). To determine how many rings activate your voicemail, contact
your telephone service provider.

If there is a fax machine connected to the same telephone line, try

•

disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.

67

Appendix

Troubleshooting

System announces, “Time and day not set.”

• You need to reset the system clock (page 12).

Outgoing announcement is not clear.

• When you record your announcement, make sure you speak in a normal
tone of voice, about 9 inches from the handset.

• Make sure there is no background noise (TV, music, etc.) while recording.

New voicemail and show on the handset display, and I don’t know why.

•

Your telephone has both a built-in answering system and voicemail
indicator. If New voicemail and appear on the handset display, then
your telephone has received a signal from your telephone service provider
that you have a voicemail message waiting for you to retrieve from them.
Contact your telephone service provider for more information on how to
access your voicemail.

I cannot retrieve voicemail messages.

•

Your telephone has both a built-in answering system and voicemail
indicator. They are independent features and each alerts you to new
messages differently (page 47). If you subscribe to voicemail service from
your telephone service provider, contact your telephone service provider
for more information on how to access your voicemail.

I’ve set my LCD language to Spanish or French and I don’t know how to
change it back to English.

• Press MENU/SELECT in idle mode. Then, enter 364# using the dialing keys.
You hear a confirmation tone.

I subscribe to a nontraditional telephone service that uses my computer
to establish connections, and my telephone doesn’t work.

Make sure your computer is powered on.

•

Make sure your Internet connection is working properly.

•

Make sure that the software is installed and running for your nontraditional

•

telephone service.

Make sure to plug your USB telephone adapter into a dedicated USB

•

port on your computer. Do not plug it into a multiple port USB hub (USB
splitter) that is not powered.

In a few rare instances, the USB port on your computer may not have

•

enough power. Try using a USB hub with its own external power supply.

If you are using a firewall, it may prevent access to your nontraditional

•

telephone service provider. Contact your service provider for more information.

68

Appendix

Troubleshooting

Common cure for electronic equipment.

If the telephone does not seem to be responding normally, try putting the
cordless handset in the telephone base or charger. If it does not fix the
problem, do the following (in the order listed):

Disconnect the power to the telephone base.

1.

Disconnect the cordless handset battery.

2.

Wait a few minutes.

3.

Connect power to the telephone base.

4.

Completely remove the battery. Replace the battery and place the

5.

cordless handset into the telephone base or charger.

Wait for the cordless handset to reestablish its connection with the

6.

telephone base. Allow up to one minute for this to take place.

69

Appendix

Maintenance

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so you

•
must treat it with care.

Avoid rough treatment.

•
Place the handset down gently.

•
Save the original packing materials to protect your telephone if you ever

•
need to ship it.

Avoid water

You can damage your telephone if it gets wet. Do not use the handset in

•
the rain, or handle it with wet hands. Do not install the telephone base
near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic

•
equipment. For your own safety, take caution when using electric
appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for

•
many years. Clean it only with a soft cloth slightly dampened with water
or mild soap.

Do not use excess water or cleaning solvents of any kind.

•

Remember that electrical appliances can cause serious injury if used when you are wet or
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL
YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull
the unit out by the unplugged cords.

70

Appendix

Important safety information

This symbol is to alert you to important operating or servicing instructions that may
appear in this user’s manual. Always follow basic safety precautions when using this
product to reduce the risk of injury, fire, or electric shock.

Safety information

•

Read and understand all instructions in the user’s manual. Observe all markings on the product.

Avoid using a telephone during a thunderstorm. There may be a slight chance of electric

•

shock from lightning.

•

Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark
may be created when the adapter is plugged into the power outlet, or when the handset is
replaced in its cradle. This is a common event associated with the closing of any electrical
circuit. The user should not plug the phone into a power outlet, and should not put a charged
handset into the cradle, if the phone is located in an environment containing concentrations
of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such
an environment could create a fire or explosion. Such environments might include: medical
use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline
vapors; etc.); a leak of natural gas; etc.

•

Do not use this product near water, or when you are wet. For example, do not use it in a
wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub.
Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any
liquid, unplug any line or power cord immediately. Do not plug the product back in until it
has dried thoroughly.

Install this product in a protected location where no one can trip over any line or power

•

cords. Protect cords from damage or abrasion.

•

If this product does not operate normally, see the Troubleshooting section on pages 62-69
of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to
the Limited warranty section on pages 75-76. Do not open this product except as directed
in your user’s manual. Opening the product or reassembling it incorrectly may expose you to
hazardous voltages or other risks.

•

Replace batteries only as described in your user’s manual (pages 6-7). Do not burn or
puncture batteries — they contain caustic chemicals.

•

This power adapter is intended to be correctly oriented in a vertical or floor mount position.
The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an
under-the-table/cabinet outlet.

Caution: Use only the power adapter provided with this product. To obtain a

replacement, visit

1 [phone].

our website at www.telephones.att.com or call

In Canada, dial 1 [phone].

71

Appendix

Important safety information

Especially about cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations.

•

Telephone calls are transmitted between the telephone base and the handset by radio waves,
so there is a possibility that your cordless telephone conversations could be intercepted by
radio receiving equipment within range of the cordless handset. For this reason, you should
not think of cordless telephone conversations as being as private as those on
corded telephones.

Electrical power: The telephone base of this cordless telephone must be connected to a

•

working electrical outlet which is not controlled by a wall switch. Calls cannot be made from
the handset if the telephone base is unplugged, switched off or if the electrical power
is interrupted.

•

Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to TVs and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR will often reduce
or eliminate the interference.

•

Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to create a short circuit with conductive
material such as rings, bracelets and keys. The battery or conductor may overheat and cause
harm. Observe proper polarity between the battery and the battery charger.

•

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do
not burn or puncture. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.

The RBRC™ Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle nickel-metal hydride rechargeable batteries
when taken out of service within the United States. These batteries may be taken
to a participating local retailer of replacement batteries or recycling center. Or you
may call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac
pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to
physicians that:

Pacemaker patients

Should keep wireless telephones at least six inches from the pacemaker.

Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,
when it is turned ON.

Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons
using wireless telephones.

Especially about telephone answering systems

Two-way recording: This unit does not sound warning beeps to inform the other party that the call is
being recorded. To ensure that you are in compliance with any federal or state regulations regarding
recording a telephone call, you should start the recording process and then inform the other party
that you are recording the conversation.

SAVE THESE INSTRUCTIONS

72

Appendix

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by
the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This
identifier must be provided to your telephone service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be
used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions
in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect
to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03,
the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more
information, please contact your telephone service provider.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does not
disable your alarm equipment. If you have questions about what will disable the alarm equipment,
consult your telephone service provider or a qualified installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem
has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or
its authorized agents. For repair procedures, follow the instructions outlined under the
Limited warranty.

If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to notify
you before interrupting service. If advance notice is not practical, you will be notified as soon
as possible. You will be given the opportunity to correct the problem and the telephone service
provider is required to inform you of your right to file a complaint with the FCC. Your telephone
service provider may make changes in its facilities, equipment, operation, or procedures that could
affect the proper functioning of this product. The telephone service provider is required to notify
you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone
numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency
numbers, please:

Remain on the line and briefly explain the reason for the call before hanging up.

Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may
cause undesired operation.

The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada
technical specifications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication
of the maximum number of devices allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.

This product meets the applicable Industry Canada technical specifications.

73

Appendix

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B
digital device under Part 15 of the Federal Communications Commission (FCC) rules. These
requirements are intended to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the receiver

•

is connected.

Consult the dealer or an experienced radio/TV technician for help.

•

Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency
energy that can be safely absorbed by a user or bystander according to the intended usage
of the product. This product has been tested and found to comply with the FCC criteria. The
handset may be safely held against the ear of the user. The telephone base shall be installed
and used such that parts of the user’s body other than the hands are maintained at a distance of
approximately 20 cm (8 inches) or more.

This Class B digital apparatus complies with Canadian ICES-003.

74

Appendix

Limited warranty

The AT&T brand is used under license - any repair, replacement or warranty service, and all questions
about this product should be directed to our website at www.telephones.att.com or

call 1 [phone]. In Canada, dial 1 [phone].

What does this limited warranty cover?

1.

The manufacturer of this AT&T branded product warrants to the holder of a valid proof of
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.

What will be done if the PRODUCT is not free from defects in materials and workmanship

2.
during the limited warranty period (“materially defective PRODUCT”)?

During the limited warranty period, the manufacturer’s authorized service representative
will repair or replace at the manufacturer’s option, without charge, a materially defective
PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished
replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace
it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will
retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at
the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired
or replacement products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.

How long is the limited warranty period?

3.

The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the
terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited
warranty; whichever is longer.

What is not covered by this limited warranty?

4.

This limited warranty does not cover:

PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,

•

improper installation, abnormal operation or handling, neglect, inundation, fire, water, or
other liquid intrusion; or

PRODUCT that has been damaged due to repair, alteration, or modification by anyone

•

other than an authorized service representative of the manufacturer; or

PRODUCT to the extent that the problem experienced is caused by signal conditions,

•

network reliability or cable or antenna systems; or

PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or

•

PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic

•

serial numbers have been removed, altered or rendered illegible; or

PRODUCT purchased, used, serviced, or shipped for repair from outside the United States

•

of America or Canada, or used for commercial or institutional purposes (including but not
limited to products used for rental purposes); or

PRODUCT returned without valid proof of purchase (see item 6 below); or

•

Charges for installation or setup, adjustment of customer controls, and installation or

•

repair of systems outside the unit.

75

Appendix

Limited warranty

5. How do you get warranty service?

To obtain warranty service, visit our website at www.telephones.att.com or call

1 [phone]. In Canada, dial 1 [phone].

NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s
controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit
and transportation and are responsible for delivery or handling charges incurred in the
transport of the PRODUCT(s) to the service location. The manufacturer will return repaired
or replaced PRODUCT under this limited warranty to you. Transportation, delivery or
handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the
PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof
of purchase does not meet the terms of this limited warranty, the manufacturer will notify
you and will request that you authorize the cost of repair prior to any further repair activity.
You must pay for the cost of repair and return shipping costs for the repair of products that
are not covered by this limited warranty.

6. What must you return with the PRODUCT to get warranty service?

You must:

Return the entire original package and contents including the PRODUCT to the service

•

location along with a description of the malfunction or difficulty; and

Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased

•

(PRODUCT model) and the date of purchase or receipt; and

Provide your name, complete and correct mailing address, and telephone number.

•

7. Other limitations

This warranty is the complete and exclusive agreement between you and the manufacturer
of this AT&T branded PRODUCT. It supersedes all other written or oral communications
related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT.
The warranty exclusively describes all of the manufacturer’s responsibilities regarding the
PRODUCT. There are no other express warranties. No one is authorized to make modifications
to this limited warranty and you should not rely on any such modification.

State/Provincial Law rights: This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited
to one year from date of purchase. Some states/provinces do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to you. In no event
shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar
damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT
or other associated equipment, the cost of substitute equipment, and claims by third parties)
resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.

Please retain your original sales receipt as proof of purchase.

76

Appendix

Technical specifications

RF frequency band 1921.536MHz - 1928.448MHz

Channels 5

Operating temperature 32°F - 122°F

0°C - 50°C

Telephone base voltage

(AC voltage, 60Hz)

Telephone base voltage

(AC adapter output)

Handset voltage 2.4VDC - 3.2VDC

Charger voltage

(AC adapter output)

Operation Operating time*

Talk time (cordless handset) Up to 7 hours

Talk time (cordless handset speakerphone) Up to 5 hours

Standby Up to 7 days

* Operating times vary depending on your actual use and the age of the battery.

96Vrms - 130Vrms

6VDC @ 400mA

6VAC @ 300mA

DECT 6.0 digital technology

The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is
achieved through a unique antenna design and advances in noise-filtering technology. An
independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in
range competitions against similarly equipped phones of the leading competition. Now calls can
be taken in the basement, backyard and garage with exceptional sound quality.

Telephone operating range

This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and telephone base can communicate
over only a certain distance — which can vary with the locations of the telephone base and
handset, the weather, and the construction of your home or office.

Redefining long range coverage and clarity

This telephone base comes with an antenna which gives much better clarity and covers a longer
range than before.

HD audio

HD audio improves sound quality by expanding and rebuilding frequencies that are lost with
traditional phone calls. There is no additional telephone service requirement to use HD audio.
It is designed to work with standard telephone service. Your system will automatically enhance
all received sound with HD audio.

77

Index

Index

A

Alert tones, 58
Answer an incoming call,

During an intercom call, 27
Answering calls, 19
Answering system, 47
Assign a speed dial entry, 34
Audio Assist®, 24
Auto off, 19

B

Battery charging, 7
Battery installation, 6–7

C

Caller ID (CID),

Add entries to phone directory, 40

Delete entries, 39

Dial entries, 39

Review entries, 38
Caller ID announce, 13
Call screening, 48–49
Call transfer, 25

Using intercom, 28
Call waiting, 22
Chain dialing, 23
Charger installation, 5
Clear voicemail indicator, 15
Clock, 12

D

Day and time, 12
Delete a speed dial number, 35
Delete caller ID log entries, 39
Dialing,

From a record in the caller ID

history, 39

From the directory, 33
Directory,

Dial number, 33

Edit an entry, 33

Name search, 32

New entries, 30
Display dial, 33
DSL, 5

E

Ending calls, 19

F

Flash (switch hook flash), 22

H

Handset,

Handset locator, 26

Quick reference guide, 1, 2, 3

Ringer tone, 11

Ringer volume, 11

Screen display messages, 60–61

Screen icons, 58

Speakerphone, 20

Temporary ringer silencing, 19

Voicemail indicator, 15
HD audio, 77

I

Important safety information, 71–72
Incoming caller ID history, 37–38
Installation, 4–9
Intercom, 27–28

L

Last number redial, 20
LCD language, 13

Reset to English, 13, 68
Lights, 59
Limited warranty, 75–76

M

Maintenance, 70
Making calls, 19
Memory match, 38
Memos, 52

78

Index

Index

Message,

Alert tone, 46
Counter display, 53
Playback, 50

Mute, 22

Speed dial, 34–35

Assign or reassign number, 34

Delete number, 35

Make a call, 35

Set voicemail number, 14

N

Names,

Enter into directory, 30
Search for, 32

Number of rings, 44

O

On-hook dialing (predialing), 19
Outgoing announcement, 42

P

Paging tone, 26
Phonebook, 29
Power adapter, 5
Pre-dialing, 19

Q

Quick reference guide, 1–3
QUIET mode, 18

R

Reassign a speed dial number, 34
Receiving calls, 19
Recharging, 7
Remote access, 45, 54, 55
Ringer silencing, 19
Ringer volume,

Base, 49
Handset 11

Ring tone options, 11

T

Technical specifications, 77
Telephone operating range, 77
Temporary ringer silencing, 19
Time, setting, 12
Troubleshooting, 62–69

V

Visual message waiting indicator, 15
Voice announce Caller ID, 13–14
Voicemail, 14–15, 47

Quick access, 14, 35
Voice prompts, 48
Volume control,

Base, 49

Handset, 11

W

Wall-mount installation, 8
Warranty, 75–76

S

Safety information, 71–72
Search by name, 32
Speakerphone, 20

79

Remote access wallet card

Use the wallet card below to help you remember commands to control your
answering system from any touch-tone telephone.

Cut along dotted line.

Call your phone number,
then enter your two-digit
access code (preset to 19).

Fold here.

Action Remote command

Play all messages ..................1

Play new messages ...............2

Delete the message ..............3

Delete all old messages .....33

Repeat or go back .................4

Stop ...............................................5

Help menu .................................

Skip the message ...................6

Record announcement ........

End remote access call ......8 (or hang up)

Turn system off or on ..........0

Models: CRL82112/CRL82212/CRL82312/CRL82352/CRL82412/

CRL82452

Type: DECT 6.0 cordless telephone/answering system withDECT 6.0 cordless telephone/answering system with

caller ID/call waiting

© 2012 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property
licensed to Advanced American Telephones, San Antonio, TX 78219.
Printed in China.

5

*

7

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www.telephones.att.com

Audio Assist® is a registered trademark of Advanced American Telephones.

AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to

© 2012 Advanced American Telephones. All Rights Reserved.

Advanced American Telephones, San Antonio, TX 78219.

Printed in China. Issue 1 AT&T 02/12.