Complete user’s manual
CRL81112/CRL81212
DECT 6.0 cordless telephone
with caller ID/call waiting
Congratulations
on your purchase of this AT&T product. Before using this AT&T product, please
read the Important safety information section on pages 56-57 of this manual.
Please thoroughly read this user’s manual for all the feature operations and
troubleshooting information necessary to install and operate your new AT&T
product. You can also visit our website at www.telephones.att.com or
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
This telephone meets the California Energy Commission regulations for energy
consumption. Your telephone is set up to comply with the energy-conserving
standards right out of the box. No further action is necessary.
This telephone system is compatible with certain AT&T DECT 6.0 cordless
headsets. Visit www.telephones.att.com/headsets for a list of
compatible cordless headsets.
Model number: CRL81112 (one handset)
CRL81212 (two handsets)
Type: DECT 6.0 cordless telephone with caller ID/call waiting
Serial number: ____________________________________________________________
Purchase date: ____________________________________________________________
Place of purchase: _________________________________________________________________
Both the model and serial numbers of your AT&T product can be found on the
bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return
your telephone for warranty service.
Telephones identified with this logo have reduced noise and interference when
used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083
Compliant Logo is a trademark of the Telecommunications Industry Association.
Used under license.
© 2012-2015 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
BT183342/BT283342 (2.4V 400mAh Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine CR1349
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Abridged user’s manual
CRL81112/CRL81212
DECT 6.0 cordless telephone
with caller ID/call waiting
Abridged
Quick start guide
user’s manual
Charger for cordless handset
with power adapter installed
(1 for CRL81212)
Cordless handset
(1 for CRL81112)
(2 for CRL81212)
Battery for cordless handset
(1 for CRL81112)
(2 for CRL81212)
Telephone base
Battery compartment cover
(1 for CRL81112)
(2 for CRL81212)
Wall-mount bracket
Telephone line cord
Power adapter for
telephone base
Complete user’s manual
CRL81112/CRL81212
DECT 6.0 cordless telephone
with caller ID/call waiting
Table of contents
Getting started
Quick reference guide - handset ........1
Quick reference guide - telephone
base .............................................................3
Installation ..................................................... 4
Telephone base and charger
installation ...............................................5
Telephone base installation ............ 5
Charger installation .............................5
Battery installation and charging ....... 6
Installation options .................................... 8
Tabletop to wall-mount installation ....8
Wall-mount to tabletop installation ....9
Telephone settings
Handset settings ...................................... 10
Ringer volume ..................................... 10
Ringer tone ........................................... 11
Set date/time ...................................... 12
LCD language ...................................... 13
Set speed dial voicemail
number ................................................ 13
Voicemail (visual message
waiting) indicator ............................14
Clear voicemail indicator ............... 14
Rename handset ................................ 15
Key tone ................................................. 15
Use caller ID to automatically
set date and time ........................... 16
Home area code ................................. 16
Dial mode .............................................. 17
Web address ........................................ 17
QUIET mode ......................................... 18
Telephone operation
Handset operation .................................. 19
Making a call ........................................ 19
On hook dialing (predialing) ........ 19
Answering a call ................................ 19
Ending a call ........................................ 19
Auto off .................................................. 19
Temporary ringer silencing ........... 19
Speakerphone ..................................... 20
Last number redial ............................ 20
Equalizer ................................................. 21
Options while on calls .......................... 22
Volume control ................................... 22
Call waiting ........................................... 22
Mute ......................................................... 22
Chain dialing ........................................ 23
Audio Assist®........................................ 24
Temporary tone dialing .................. 24
Blind transfer ....................................... 25
Multiple handset use
Multiple handset use ............................. 26
Handset locator .................................. 26
Join a call in progress .....................26
Intercom ....................................................... 27
Answer an incoming call during
an intercom call .............................. 27
Call transfer using intercom .............. 28
Directory
About the directory ................................ 29
Shared directory ................................. 29
Capacity .................................................. 29
Create directory entries ....................... 30
Create a new directory entry ...... 30
Add a predialed telephone
number to the directory.............. 31
Review the directory .............................. 32
Review directory entries ................ 32
Search by name.................................. 32
Dial, delete or edit directory entries ....33
Display dial ........................................... 33
Delete a directory entry ................. 33
Edit a directory entry ....................... 33
Speed dial ................................................... 34
Assign a speed dial number......... 34
Reassign a speed dial number .... 34
Delete a speed dial number......... 35
Assign your speed dial
voicemail number ........................... 35
Make a call using speed dial ....... 35
Check your voicemail using
speed dial ........................................... 35
Caller ID
About caller ID ......................................... 36
Information about caller ID
with call waiting .............................. 36
Caller ID history ....................................... 37
How the caller ID history
(caller ID log) works ...................... 37
Missed (new) call indicator ........... 37
Caller ID operation ................................. 38
Memory match .................................... 38
Review the caller ID history ......... 38
View dialing options ......................... 39
Dial a caller ID log entry ............... 39
Delete caller ID log entries .......... 39
Save a caller ID log entry to
the directory ..................................... 40
Reasons for missing caller ID
information .............................................. 41
Appendix
Adding and registering handsets/
headsets ................................................. 42
Register a handset to your
telephone base ................................ 42
Deregistering handsets ........................ 43
Deregister all handsets from
your telephone base .....................43
Alert tones and lights ........................... 44
Screen icons ......................................... 44
Handset alert tones .......................... 44
Lights ....................................................... 45
Handset display screen messages .... 46
Screen display messages ............... 46
Troubleshooting ....................................... 48
Maintenance............................................... 55
Important safety information ............ 56
Safety information ............................. 56
Especially about cordless
telephones ......................................... 57
Precautions for users of
implanted cardiac pacemakers .....58
Pacemaker patients .......................... 58
FCC Part 68 and ACTA.......................... 59
FCC Part 15 ................................................ 61
California Energy Commission
battery charging testing
instructions .............................................. 62
Limited warranty ...................................... 63
Technical specifications ....................... 66
DECT 6.0 digital technology ......... 66
Telephone operating range .......... 66
Redefining long range coverage
and clarity .......................................... 66
HD audio ................................................ 66
Index
Index .............................................................. 67
Getting started
Quick reference guide - handset
CHARGE indicator
On when the handset is charging
in the telephone base or charger.
qCID/VOLUME
Press qCID to show caller ID
history (page 38).
Press to scroll down while in menus.
While entering names or numbers,
press to move the cursor to the left.
Press to decrease the listening
volume when on a call (page 22).
REDIAL/PAUSE
Press repeatedly to view the last
10 numbers dialed (page 20).
While entering numbers, press
and hold to insert a dialing pause
(page 30).
PHONE/FLASH
Press to make or answer a call.
During a call, press to answer an
incoming call when you receive a
call waiting alert (page 22).
1
While reviewing a caller ID log
entry, press repeatedly to add or
remove 1 in front of the telephone
number before dialing or saving it
in the directory (page 39).
Press and hold to set (page 13)
or dial your voicemail number
(page 35).
TONE
Press to switch to tone dialing
temporarily during a call if you
have pulse service (page 24).
/SPEA�ERSPEA�ER
Press to switch between the
speakerphone and the handset
(page 20).
Audio Assist® is a registered trademark of Advanced American Telephones.
MUTE/DELETE
During a call, press to mute the microphone (page 22).
While reviewing the caller ID history, the directory or the
redial memory, press to delete an individual entry (page 39,
page 33 and page 20, respectively).
While predialing (page 19), press to delete digits.
1
pDIR/VOLUME
Press pDIR to show
directory entries (page 32).
Press to scroll up while in menus.
While entering names or
numbers, press to move the
cursor to the right.
Press to increase the listening
volume when on a call (page 22).
MENU/SELECT
Press to show the menu.
While in the menu, press to
select an item or save an
entry or setting.
OFF/CANCELOFF/CANCEL
During a call, press to hang up.
While in a menu, press to cancel
an operation, back up to the
previous menu, or exit the menu
display; or press and hold this
button to exit to idle mode.
Press and hold while the telephone
is not in use to erase the missed
call indicator.
QUIET # (pound key)
Press repeatedly to display other
dialing options when reviewing a
caller ID log entry (page 39).
Press and hold to enter the
QUIET mode setting screen, or to
deactivate QUIET mode (page 18).
AUDIO ASSIST
Voices will sound louder and
clearer when you press AUDIO
ASSIST® while on a call using the
handset (page 24).
®
Getting started
Quick reference guide - handset
Handset
side view
EQ
During an outside or intercom
call, press to change the
audio quality to best suit
your hearing (page 21).
Main menu
Directory (page 29)
Caller ID log (page 36)
Main menu
The > symbol highlights
a menu item.
>Directory
Caller ID log
Intercom (page 27)
Ringers (page 10)
Set date/time (page 12)
Settings (page 13)
Web address (page 17)
Using menus:
Press MENU/SELECT to show the menu.
•
Press qCID or pDIR to scroll through
•
menu items.
Press MENU/SELECT to confirm or save
•
changes to a highlighted menu item.
Press OFF/CANCEL to cancel an
•
operation, back up to the previous menu,
or exit the menu display.
2
Getting started
Quick reference guide - telephone base
IN USE indicator
On when the handset is in use.
On when a handset is being registered.
Flashes when there is an incoming call or
when handsets are being deregistered.
Flashes when another telephone is in use
on the same line.
/HANDSET LOCATOR
While the telephone is idle, press to page
all handsets (page 26).
Press and hold to begin handset
deregistration (page 43).
3
Getting started
Installation
You must install and
charge the battery before
using the telephone.
Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base can be placed on a flat surface
or vertically mounted on the wall (see page 8). For optimum range and better
reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
your telephone line, you must install a DSL filter between the telephone line cord
and the telephone wall jack (see the following page). The filter prevents noise and
caller ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset
display - remove it before use.
For customer service or product information, visit our website at
STOP!
See pages 6-7 for
easy instructions.
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
Avoid placing the telephone base too close to:
Communication devices such as television sets, VCRs, or other
•
cordless telephones.
Excessive heat sources.
•
Noise sources such as a window with traffic outside, motors, microwave
•
ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
•
Excessive moisture.
•
Extremely low temperature.
•
Mechanical vibration or shock such as on top of a washing machine
•
or workbench.
4
Getting started
Telephone base and charger installation
Install the telephone base and charger, as shown below.
The telephone base is ready for tabletop use. If you want to change to wallmounting, see Installation options on page 8 for details.
Telephone base installation
Plug the large end of the
•
telephone base power
adapter into a power
outlet not controlled by
a wall switch.
Route the power
•
adapter cord and the
telephone line cord
through these slots.
Raise the antenna.•
Telephone
line cord
Plug one end of the
•
telephone line cord
into a telephone jack
or a DSL filter.
If you have DSL high-speed
Internet service, a DSL filter
(not included) is required.
The DSL filter must be
plugged into the telephone
wall jack.
•
Plug the other end
of the telephone line
cord into the telephone
jack on the back of the
telephone base.
Charger installation
Plug the power adapter into a power
outlet not controlled by a wall switch.
IMPORTANT INFORMATION
1.
2. The power adapters are intended to be correctly oriented in
Plug the small end of the telephone base power adapter into
•
the power adapter jack on the back of the telephone base.
Use only the power adapter(s) supplied with this product. To
order a replacement power adapter, visit our website at
www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
a vertical or floor mount position. The prongs are not designed
to hold the plug in place if it is plugged into a ceiling,
under-the-table or cabinet outlet.
5
Getting started
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Battery installation and charging
Install the battery, as shown below. Once you have installed the battery, the
screen indicates the battery status (see the following table). If necessary, place
the handset in the telephone base or charger to charge the battery. For best
performance, keep the handset in the telephone base or charger when not in
use. The battery is fully charged after 10 hours of continuous charging. See the
table on page 66 for battery operating times.
If the screen shows Place in charger and flashes, you need to charge the
handset without interruption for at least 30 minutes to give the handset
enough charge to use the telephone for a short time. The following table
summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank, or
shows Place in charger
and (flashing).
The screen shows
Low battery and
(flashing).
The screen shows
HANDSET X.
Battery has no or very little
charge. The handset cannot
Charge without interruption
(at least 30 minutes).
be used.
Battery has enough charge
to be used for a short time.
Charge without interruption
(at least 30 minutes).
Battery is charged. To keep the battery charged,
place it in the telephone base
or charger when not in use.
NOTE: If you are on a phone call in low battery mode, you hear four short beeps every minute.
Step 1
Plug the battery connector securely into the socket inside the handset battery
compartment. Insert the supplied battery with the label THIS SIDE UP facing
up, as indicated.
6
Getting started
HD
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HD
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Battery installation and charging
Step 2
Align the cover flat against the battery compartment, then slide it upwards until
it clicks into place.
CHARGE light
Step 3
Charge the handset by placing it
face forward in the telephone base
or charger. The CHARGE light on the
handset is on during charging.
After you install your telephone or power returns following a
power outage, the handset will prompt you to set the date and
time. For instructions, see Set date/time on page 12. To skip
setting the date and time, press OFF/CANCEL.
SET DATE
MM/DD/YY
SET TIME
HH:MM __
IMPORTANT INFORMATION
1. Use only the supplied rechargeable battery or replacement battery (model BT183342/
BT283342). To order, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. If you do not use the handset for a long time, disconnect and remove the battery to
prevent possible leakage.
7
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, use the provided wall-mount bracket to connect with
a standard dual-stud telephone wall-mounting plate. If you do not have this
mounting plate, you can purchase one from many hardware or consumer
electronic retailers. You might need a professional to install the mounting plate.
Tabletop to wall-mount installation
Plug the power cord and telephone line into the telephone base. If you are
1.
using a DSL filter, plug the other end of the telephone line into the filter. Route
the telephone line cord (or DSL filter) through the wall-mount bracket hole.
Position the telephone base, as shown below. Insert the extended tabs
2.
(see below figure 2) of the wall-mount bracket into the slots on the back
of the telephone base (marked B). Push the telephone base down until it is
securely in place.
Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power
3.
adapter into a power outlet not controlled by a wall switch.
Align the holes on the wall-mount bracket with the standard wall plate
4.
and slide the wall-mount bracket down until it locks securely. Bundle the
telephone line cord and power adapter cord neatly with twist ties.
1
3
2
4
Raise the
antenna
8
Getting started
Installation options
Wall-mount to tabletop installation
If the telephone line cord and power adapter cord are bundled, untie
1.
them first.
Push the telephone base up to detach it from the wall-mount bracket.
2.
Unplug the telephone line cord (or DSL filter) from the wall. Unplug the
power adapter from the power outlet.
Push the wall-mount bracket up to remove it from the wall.
3.
See Telephone base and charger installation on page 5.
4.
9
Telephone settings
Handset settings
Use the menu to change the telephone settings.
1. Press MENU/SELECT when in idle mode (when the phone
is not in use) to enter the main menu.
2. Press qCID or pDIR to scroll to the feature to be changed.
When scrolling through the menu, the > symbol indicates the
>Directory
Caller ID log
selected menu item.
3. Press MENU/SELECT to select the highlighted item.
NOTE: Press OFF/CANCEL to cancel an operation, back up to the previous menu or exit
the menu display. Press and hold OFF/CANCEL to return to idle mode.
Ringer volume
You can set the ringer volume level (1-6) to one of six levels
or turn the ringer off. When the ringer is off, appears on
the screen.
1. Press MENU/SELECT in idle mode to enter the main menu.
Intercom
>Ringers
2. Use qCID or pDIR to scroll to >Ringers, then press
MENU/SELECT.
3. Press MENU/SELECT again to select >Ringer volume.
>
Ringer volume
Ringer tone
4. Press qCID or pDIR to sample each volume level.
5. Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the previous menu.
RINGER VOLUME
NOTES:
The handset ringer volume also determines the ringer volume for
•
intercom calls.
If the ringer volume is set to off, that handset is silenced for all incoming calls.
•
However, the handset still plays the paging tone when responding to the
handset locator.
10
Telephone settings
Handset settings
Ringer tone
You can choose one of 10 ringer tones.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Ringers, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ringer tone, then press
MENU/SELECT.
4. Press qCID or pDIR to sample each ringer tone.
5. Press MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.
Ringer volume
>
Ringer tone
RINGER TONE
>
Tone 1
11
Telephone settings
Handset settings
Set date/time
If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. You can turn off the date and time
settings of the caller ID service and set the date and time manually (see Use
caller ID to automatically set date and time on page 16).
After a power failure or handset registration, the system reminds you to set the
date and time.
Follow the steps to set the month, day, year and time.
When the handset is in idle mode, press MENU/SELECT to
1.
enter the main menu.
Press qCID or pDIR to scroll to >Set date/time and then
2.
press MENU/SELECT.
Press qCID or pDIR to select the month, then press
3.
MENU/SELECT, or enter the number using the dialing keys.
Press qCID or pDIR to select the day, then press
4.
MENU/SELECT, or enter the number using the dialing keys.
Press qCID or pDIR to select the year, then press
5.
MENU/SELECT, or enter the number using the dialing keys,
then press MENU/SELECT to move on to set the time.
Press qCID or pDIR to select the hour, then press
6.
MENU/SELECT, or enter the number using the dialing keys.
Press qCID or pDIR to select the minute, then press
7.
MENU/SELECT, or enter the number using the dialing keys.
Press qCID or pDIR to highlight AM or PM, or press 2 for AM or 7 for PM.
8.
Then, press MENU/SELECT to confirm. There is a confirmation tone and the
screen returns to the previous menu.
Ringers
>Set date/time
SET DATE
MM/DD/YY
SET TIME
HH:MM --
12
Telephone settings
Handset settings
LCD language
You can select English, French, or Spanish to be used for all screen displays.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press MENU/SELECT.
3. Press MENU/SELECT to choose >LCD language.
4. Press qCID or pDIR to highlight >English, >Français or
>Español, then press MENU/SELECT. The screen prompts
you with the message Set English/Français/Español as
LCD language?.
5. Press MENU/SELECT to save. There is a confirmation tone
and the screen returns to the previous menu.
NOTE: If you accidentally change the LCD language to French or Spanish,
you can reset it back to English without going through the French or
Spanish menus. Press MENU/SELECT in idle mode, then enter 364#. There is a confirmation tone.
Set speed dial voicemail number
This feature lets you save your voicemail number for quick access when you
press and hold the 1 key.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Voicemail #, then press
MENU/SELECT.
4. Use the dialing keys to enter the voicemail access number
provided by your telephone service provider (up to 30 digits)
when prompted.
Press qCID or pDIR to move the cursor to the left or right.
•
Press MUTE/DELETE to erase a digit.
•
Press and hold MUTE/DELETE to erase all digits.
•
Press REDIAL/PAUSE to enter a three-second dialing pause
•
(a p appears).
5. Press MENU/SELECT to save. Voicemail # saved shows on
the handset.
13
>
LCD language
Voicemail #
LCD LANGUAGE
>
English
Set date/time
>Settings
LCD language
>Voicemail #
VOICEMAIL #
_
Telephone settings
Handset settings
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your telephone
service provider, this feature provides a visual indicator when
you have new voicemail messages.
New voicemail and the icon appear on the handset screen.
Clear voicemail indicator
Use this feature when the telephone indicates there is new voicemail but there
is none. For example, when you have accessed your voicemail while away from
home. This feature only turns off the displayed New voicemail and the icon;
it does not delete your voicemail messages. As long as you have new voicemail
messages, your telephone service provider continues to send the signal to turn
on the indicators.
HANDSET 1
New voicemail
AM
10:21
2/11
To manually turn off the new voicemail indicators:
>
1. Press MENU/SELECT when in idle mode to enter the main menu.
Clr voicemail
Rename handset
2. Use qCID or pDIR to scroll to >Settings, then press MENU/SELECT.
3. Use qCID or pDIR to scroll to >Clr voicemail, then press
MENU/SELECT. The screen shows Reset Voicemail Indicator?.
4. Press MENU/SELECT again to turn the voicemail indicator off.
Reset Voicemail
Indicator?
There is a confirmation tone and the screen returns to the
previous menu.
NOTES:
Your telephone service provider voicemail might alert you to new messages with a stutter (broken)
•
dial tone. Contact your telephone service provider for more details.
For information about using your voicemail service, contact your telephone service provider.
•
14
Telephone settings
Handset settings
Rename handset
You can create a handset name for each system handset.
When the handset is idle, press MENU/SELECT.
1.
Use qCID or pDIR to scroll to >Settings, then press
2.
MENU/SELECT.
Use qCID or pDIR to scroll to >Rename handset, then press
3.
MENU/SELECT.
Change the handset name when prompted.
4.
Press qCID or pDIR to move the cursor to the left or right.
•
Use the dialing keys to enter a name (up to 11 characters).
•
Each time you press a key, a character on that key appears. Additional key
presses produce other characters on that key. See the chart on page 31.
Press MUTE/DELETE to backspace and delete characters.
•
Press and hold MUTE/DELETE to delete all characters.
•
Press MENU/SELECT to save the setting and return to the previous menu.
5.
There is a confirmation tone.
�ey tone
The handset is set to beep with each key press. You can adjust the key tone
volume or turn it off. If you turn off the key tone, there are no beeps when you
press keys.
Clr voicemail
>
Rename handset
RENAME HANDSET
HANDSET____
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >�ey tone, then press
MENU/SELECT.
4. Use qCID or pDIR to select the desired volume or Off.
5. Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the previous menu.
15
Rename handset
>
Key tone
KEY TONE
Telephone settings
Handset settings
Use caller ID to automatically set date and time
Follow the steps to turn the CID time sync feature on or off. The default
setting is On.
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
Key tone
>CID time sync
2. Press qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >CID time sync, then press
MENU/SELECT.
4. Press qCID or pDIR to highlight >On or >Off, then press
MENU/SELECT to save. There is a confirmation tone and the
CID TIME SYNC
>On
screen returns to the previous menu.
Home area code
If you dial seven digits to make a local call (no area code required), enter your
area code into the telephone as the home area code. When you receive a call
from within your home area code, the caller ID history only displays the seven
digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If
you dial 10 digits to make a local phone call, do not use this home area code
feature. If you do, you cannot place local calls from your caller ID log, as they
will have only seven digits.
To set the home area code:
1. Press MENU/SELECT in idle mode to enter the main menu.
CID time sync
>Home area code
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Home area code, then press
MENU/SELECT. The screen briefly shows Only for 7digit dial
from CID.
HOME AREA CODE
_ __
4. Use the dialing keys to enter a three-digit home area code.
Press MUTE/DELETE to delete a digit.
•
Press and hold MUTE/DELETE to delete all digits.
•
5. Press MENU/SELECT to save. There is a confirmation tone and the screen
shows Area code will not show in CID briefly before returning to the
previous menu.
16
Telephone settings
Handset settings
NOTE: If in the future, your telephone service provider requires you to dial 10 digits to make
a local call (area code plus telephone number), you need to delete your home area code and
dial out locally from the caller ID log. With the home area code displayed, press and hold
MUTE/DELETE until the digits are deleted, and then press MENU/SELECT. The home area code
is now restored to its default setting of _ _ _ (empty).
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you
must change the dial mode to pulse dialing before using the telephone.
To set the dial mode:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Dial mode, then press
MENU/SELECT.
4. Use qCID or pDIR to scroll to >Touch-tone or >Pulse, then
press MENU/SELECT. The screen briefly displays DIAL MODE
is touch-tone or DIAL MODE is pulse. There is a confirmation
tone and the screen returns to the previous menu.
Web address
Use this feature to view the AT&T website address.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Web address, then press
MENU/SELECT.
Home area code
>Dial mode
DIAL MODE
>Touch-tone
Settings
>
Web address
www.telephones.
att.com
17
Telephone settings
Handset settings
QUIET mode
When QUIET mode is turned on, the telephone silences all sounds during the
set period of time (1-12 hours). After you turn on QUIET mode, this feature
activates immediately.
To turn QUIET mode on:
1. Press and hold QUIET # in idle mode. The screen shows Quiet: _ _ hours
(1-12 hours).
2. Use the dialing keys to enter the desired number of hours (1-12) you would
like to turn on QUIET mode, then press MENU/SELECT. Your screen shows
Quiet mode on.
To turn QUIET mode off:
While QUIET mode is on, press and hold QUIET #. The screen then shows
•
Quiet mode is off and you hear a confirmation tone.
NOTES:
If you change the handset ringer, ringer volume or key tone features when QUIET mode is on, the
•
sample plays but the feature is still muted after saving the setting.
After QUIET mode is turned off or the set period of time has expired, all muted features will be
•
activated again.
18
Telephone operation
Handset operation
Making a call
Press PHONE/FLASH or /SPEA�ERSPEA�ER, then enter the
•
telephone number.
The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
NOTE: Pressing PHONE/FLASH to access services from your telephone
service provider does not affect the elapsed time.
On hook dialing (predialing)
1. Enter the telephone number. Press MUTE/DELETE to make
corrections when entering the phone number.
2. Press PHONE/FLASH or /SPEA�ERSPEA�ER to dial.
Answering a call
Press PHONE/FLASH or /SPEA�ERSPEA�ER.
•
-OR-
Press any dialing key (0-9, TONE or #).
•
Elapsed time
Phone 0:00:30
AM
10:01
Speaker 0:00:30
10:01
10:01
Incoming call
10/15
AM
10/15
888-883-2445
AM
10/15
Ending a call
Press OFF/CANCEL or return the handset to the telephone base or charger.
Auto off
A call ends automatically when you put the handset in the telephone base
or charger.
Temporary ringer silencing
Press OFF/CANCEL or MUTE/DELETE while the telephone is ringing
to silence the ringer temporarily on that handset only. This turns off
Ringer muted
the ringer without disconnecting the call. Ringer muted will display
temporarily. The next incoming call rings normally at the preset volume.
NOTE: Each handset rings when there is an incoming call unless the ringer
volume is turned off on that handset.
19
Telephone operation
Handset operation
Speakerphone
During a call, press /SPEA�ERSPEA�ER to switch between handsfree
speakerphone and normal handset use. Press OFF/CANCEL to
hang up, or return the handset to the telephone base or charger.
NOTES:
When you use the speakerphone, the key pad of the handset and the
•
/SPEA�ER button are lit.
The speakerphone uses more power than the normal handset. If the handset battery becomes very
•
low while you are using the speakerphone, the call remains in speakerphone mode until you hang
up or the battery becomes depleted.
After installing a battery into the handset, the screen may show Low battery. If you use the
•
speakerphone at this time, the battery may become depleted. Follow the instructions in the Battery
installation and charging section on pages 6-7.
Last number redial
Each handset stores the last 10 telephone numbers dialed
(up to 30 digits).
To view the 10 most recently dialed numbers:
To display the most recently called number, press
•
REDIAL/PAUSE.
To view up to 10 recently called numbers, press REDIAL/PAUSE, then
•
qCID or pDIR, or press REDIAL/PAUSE repeatedly.
The handset beeps twice at the end of the list. Press OFF/CANCEL to exit.
Elapsed time
Speaker 0:00:30
AM
10:01
REDIAL #1/10
888-883-2445
10/15
To redial a number:
To dial the displayed number, press PHONE/FLASH or /SPEA�ERSPEA�ER.
•
-OR-
Press PHONE/FLASH or /SPEA�ERSPEA�ER, then press REDIAL/PAUSE repeatedly
•
to view the redial memory. Press MENU/SELECT to dial the displayed number.
To delete a number:
While the screen displays the desired number, press MUTE/DELETE to delete
•
the number from the redial memory.
20
Telephone operation
Handset operation
Equalizer
The equalizer feature on the handset enables you to
change the quality of the audio to best suit your hearing.
While on an outside call or intercom call, press EQ to select
the equalizer setting Treble 1, Treble 2, Bass or Natural (the
default setting). The current setting is shown on the handset screen
for two seconds.
NOTES:
If you switch the call between the handset and the speakerphone by
•
pressing /SPEA�ER, the audio setting remains unchanged.
The current equalizer setting remains unchanged until a new setting
•
is selected.
Treble 1
6:30AM8/06
Treble 2
6:30AM8/06
21
Bass
6:30AM8/06
Natural
6:30AM8/06
Telephone operation
Options while on calls
Volume control
While on a call, press qCID/VOLUME to decrease or press pDIR/VOLUME to
increase the listening volume. You can set the listening volume to one of
six levels.
NOTES:
Handset and speakerphone volume settings are independent.
•
When the volume reaches the minimum or maximum setting, you hear two beeps.
•
Call waiting
If you subscribe to call waiting service from your telephone service provider,
and someone calls while you are already on a call, you hear two beeps. Press
PHONE/FLASH to put your current call on hold and take the new call.
Press PHONE/FLASH at any time to switch back and forth between calls.
NOTE: Missed call waiting calls are not counted as missed calls.
Mute
Use the mute function to turn off the microphone. You
can hear the caller, but the caller cannot hear you.
pDIR/VOLUME
qCID/VOLUME
MUTE/DELETE
To mute a call:
• While on a call, press MUTE/DELETE. When mute is on,
the handset screen shows Muted for a few seconds and
MUTE displays until you turn off mute.
To end mute a call:
• Press MUTE/DELETE again. When mute is off, Microphone ON
appears temporarily on the handset screen.
22
Muted
10:01
Microphone ON
10:01
MUTE
AM
10/15
AM
10/15
Telephone operation
Options while on calls
Chain dialing
Use this feature to initiate a dialing sequence from the numbers in the directory,
caller ID history or redial memory while you are on a call.
Chain dialing is useful when you wish to access other numbers (such as bank
account numbers or access codes) from the directory, caller ID history or redial list.
To access the directory while on a call:
1. Press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Directory and then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
To access the caller ID log while on a call:
1. Press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Caller ID log, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
Intercom
>Directory
Directory
>Caller ID log
To access the redial list while on a call:
1. Press REDIAL/PAUSE to show the most recently dialed number.
2. Press qCID or pDIR to scroll to the desired number, or press
REDIAL #1/10
800-360-4121
REDIAL/PAUSE repeatedly to show the last 10 recently dialed
numbers. Then, press MENU/SELECT to dial the number shown.
NOTES:
You cannot edit a directory entry while on a call. For more details about the directory, see page 29.
•
You cannot copy a caller ID entry into the directory while on a call. For more details about the
•
caller ID history, see page 36.
If you press REDIAL/PAUSE while on a call, you can only view the 10 most recently dialed
•
numbers and you cannot erase the entries. For more details about the redial memory, see page 20.
Press OFF/CANCEL to exit redial, directory or caller ID history when on a call.
•
23
Telephone operation
Options while on calls
Audio Assist®
The Audio Assist® feature makes voices sound louder and clearer.
To turn the Audio Assist® feature on:
Press AUDIO ASSIST® while you are on a call using the handset. The screen
shows Audio assist on and the
AUDIO
ASSIST
icon.
To turn the Audio Assist® feature off:
Press AUDIO ASSIST® again, the screen shows Audio assist off. This feature is
also turned off automatically after you hang up.
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone
dialing temporarily during a call. This is useful if you need to send touch-tone
signals to access your telephone banking or long distance services.
1. During a call, press TONE .
2. Use the dialing keys to enter the desired number. The telephone sends
touch-tone signals.
3. The telephone automatically returns to pulse dialing after you end the call.
Audio Assist® is a registered trademark of Advanced American Telephones.
24
Telephone operation
Options while on calls
Blind transfer
While on an outside call, you can transfer it to a specific handset or any
handset. This feature is not available for model CRL81112 unless you purchase
an accessory handset (AT&T model CRL80112).
To transfer an outside call directly without notifying the desired handset:
1. During the call, press MENU/SELECT.
2. Press MENU/SELECT to choose >Transfer.
If you have a two-handset system, the outside call is put on hold and your
•
handset screen shows Transferring call.... The other handset rings and its
screen shows Transfer from other handset.
If you have more than two handsets, your screen shows TRANSFER TO:.
•
Use the dialing keys to eenter a specific handset number (1-9 for handsets
1-9, TONE followed by 0-2 for handsets 10-12, or TONE followed by #
for all handsets), or presspress qCID or pDIR to scroll to the desired handset
and press MENU/SELECT. The outside call is put on hold and your handset
screen shows Transferring call... or Transferring call to all.... The other
handset(s) rings and shows Transfer from HANDSET X (X represents the
handset number).
3. To answer the call on the destination handset, press, press PHONE/FLASH,
/SPEA�ERSPEA�ER, any dialing key (0-9, TONE , or #). The original handset
shows Call transferred and goes to idle mode.
NOTES:
To cancel the transfer and return to the external call before the blind transfer call is answered, press
•
OFF/CANCEL on your handset.
If the other handset does not answer the transfer within 30 seconds, the transfer ends and the
•
original handset rings while showing No response to transfer. If the original handset does not pick
up within 30 seconds, the handset returns to idle mode and the outside call ends.
25
Multiple handset use
Multiple handset use
Handset locator
The handset locator feature is useful if you misplace
any handsets.
To start the paging tone:
Press /HANDSET LOCATOR on the telephone
•
base to start the paging tone on all handsets for
60 seconds.
NOTE: If you press OFF/CANCEL or MUTE/DELETE on a handset,
the ringer of that handset stops, but the paging to the rest of
the handsets continues.
To stop the paging tone:
Press PHONE/FLASH, /SPEA�ERSPEA�ER, or any dialing key
•
** Paging **
(0-9, TONE , or #) on the handset(s).
-OR-
Press /HANDSET LOCATOR on the telephone base.
•
Join a call in progress
When a handset is already on a call and you would like to join the call, press
PHONE/FLASH or /SPEA�ERSPEA�ER on your handset.
Press OFF/CANCEL or place the handset in the telephone base or charger to
end the call. The call does not end until all handsets hang up.
NOTE: You can use up to four system handsets at the same time on an outside call.
26
Multiple handset use
Intercom
Use the intercom feature for conversations between two handsets. This feature is
only available if you have at least two system handsets. Intercom is not available
for the CRL81112 model. You can buy accessory handsets (AT&T model CRL80112)
to expand your system.
Use a handset to initiate intercom calls and transfer calls.
Press MENU/SELECT in idle mode to enter the main menu.
1.
Press qCID or pDIR to scroll to >Intercom, then press
2.
MENU/SELECT. Choose from the following options:
If you have a two-handset system, your handset screen
•
shows Calling other handset.
If you have more than two handsets, your screen shows INTERCOM TO:.
•
Use the dialing keys to eenter a specific handset number (1-9 for handsets
1-9, TONE followed by 0-2 for handsets 10-12, or TONE followed by #
for all handsets), or presspress qCID or pDIR to scroll to the desired handset
and press MENU/SELECT. Your handset screen shows Calling HANDSET X
or Calling all handsets.
The other handset(s) rings and shows Other handset is calling, HANDSET X
is calling, or HANDSET X is calling all (X represents the handset number).
To answer the intercom call, press PHONE/FLASH, /SPEA�ERSPEA�ER or any dialing
3.
key (0-9, TONE , or #) on any called handset. Both handsets now show Intercom.
To end the intercom call, one party presses OFF/CANCEL, or places the
4.
handset back in the telephone base or charger. The other party hears four beeps.
Both handsets display Intercom ended.
Intercom
11:35AM 12/02
NOTES:
Before the intercom call is answered, you can cancel it by pressing OFF/CANCELCANCEL.
•
If the called handset is not answered within 100 seconds, or if it is in use, on a call or out of range,
•
the calling handset shows No answer. Try again.
Pressing OFF/CANCEL or MUTE/DELETE temporarily silences the intercom ringer.
•
You can only use one pair of handsets to make intercom calls at a time.
•
Answer an incoming call during an intercom call
If you receive an outside call during an intercom call, there is a call waiting tone.
To answer the call, press PHONE/FLASH. The intercom call ends
•
automatically. The party on the intercom call hears four beeps. Other system
handsets can also answer the incoming call by pressing PHONE/FLASH.
To end the intercom call without answering the incoming call, press OFF/CANCEL.
•
27
Multiple handset use
Call transfer using intercom
Use the intercom feature to transfer an outside call to another system handset.
You can also share an outside call with another system handset. This feature is
available only if you have two or more handsets.
To transfer or share an outside call using intercom:
1. During the call, press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Intercom and press
MENU/SELECT.
3. Choose the handset(s) you would like to transfer the call to:
If you have a two-handset system, your handset screen
•
shows Calling other handset.
If you have more than two handsets, your screen shows INTERCOM TO:.
•
Use the dialing keys to eenter a specific handset number (1-9 for handsets
1-9, TONE followed by 0-2 for handsets 10-12, or TONE followed by #
for all handsets), or presspress qCID or pDIR to scroll to the desired handset
and press MENU/SELECT. Your handset screen shows Calling HANDSET X or
Calling all handsets.
4. When the destination handset(s) picks up, your handset shows Intercom and
the outside call is put on hold. Then, you have the following options:
You can transfer the call. Press MENU/SELECT twice to select >Transfer
•
on the calling handset. Your screen shows Call transferred. The other
handset automatically connects to the outside call.
You can let the other handset join you on the outside call in a
•
three-way conversation. Press MENU/SELECT. Press qCID or pDIR to
highlight >Share call on the calling handset, then press MENU/SELECT.
You can end the intercom call and continue the outside call with
•
your handset. Press PHONE/FLASH on your handset (the ended intercom
call party hears four beeps), or the other person can press OFF/CANCEL
on other system handset.
Transfer
>Intercom
11:35AM 12/02
28
Directory
About the directory
Shared directory
The directory is shared by all handsets. Changes made to the
directory from any handset apply to all.
NOTE: Only one handset can review the directory at a time. If another
handset tries to enter the directory, the screen shows Not available at
this time.
Capacity
The directory can store up to 50 entries, with a maximum of 15 alphanumeric
characters (including spaces) for names and 30 digits for telephone numbers.
A convenient search feature can help you find and dial numbers quickly
(page 32).
If you try to save an entry when there are already 50 entries, the screen
shows Directory full. You cannot store a new number until you delete one.
Charlie Johnson
888-883-2445
29
Directory
Create directory entries
Create a new directory entry
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press MENU/SELECT to select >Directory.
3. Press qCID or pDIR to highlight >Add contact.
4. Press MENU/SELECT.
5. Use the dialing keys to enter a telephone number (up to
30 digits) when prompted.
Press qCID or pDIR to move the cursor to the left or right.
•
Press MUTE/DELETE to erase a digit.
•
Press and hold MUTE/DELETE to erase all digits.
•
Press and hold REDIAL/PAUSE to enter a three-second
•
dialing pause (a p appears).
-OR-
Copy a number from the redial list by pressing REDIAL/PAUSE,
then qCID or pDIR, or pressing REDIAL/PAUSE repeatedly to
locate the number. Press MENU/SELECT to copy the number.
6. Press MENU/SELECT to move on to the name. The display
shows Number already saved if the number is already in
the directory. You cannot save the same number twice.
7. Use the dialing keys to enter a name (up to 15 characters)
when prompted. Each time you press a key, the character
on that key appears. Additional key presses produce other
characters on that key. See the chart on the next page.
Press qCID or pDIR to move the cursor to the left
•
or right.
Press 0 to add a space.
•
Press MUTE/DELETE to erase a character.
•
Press and hold MUTE/DELETE to erase all characters.
•
>Directory
Caller ID log
Review
>Add contact
ENTER NUMBER
888-883-2445
ENTER NAME
Robert Brown_
Saved
_
30
Directory
Create directory entries
Dialing keys
1
2 A B C a b c 2
3 D E F d e f 3
4 G H I g h i 4
5 J K L j k l 5
6 M N O m n o 6
7 P Q R S p q r s 7
8 T U V t u v 8
9 W X Y Z w x y z 9
0 space 0
*
#
1 2 3 4 5 6 7 8 9 10 11
1 . - ‘ ( ) * # & / ,
Characters by number of key presses
8. Press MENU/SELECT to store your new directory entry. There is a
confirmation tone and the screen shows Saved. To change the entry later,
see page 33.
NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as
lower case letters, as shown in the chart on the next page.
Add a predialed telephone number to the directory
You can save a predialed telephone number to the directory.
Enter the telephone number when in idle mode.
1.
Follow the steps in Edit a directory entry on page 33.
2.
31
Directory
Review the directory
Review directory entries
1. Press DIRp when in idle mode. The summary screen shows briefly and then
the first entry in the directory shows.
-OR-
Press MENU/SELECT when in idle mode, then press MENU/SELECT to select
>Directory. Press MENU/SELECT again to select >Review.
2. Press qCID or pDIR to browse through the directory. Entries appear
alphabetically by the first letter in the name.
NOTES:
If the telephone number in the directory exceeds 15 digits, < appears in front of the telephone
•
number. Press TONE to move towards the end of the telephone number or press # (pound key) to
move towards the beginning of the telephone number.
Directory empty appears if there are no directory entries.
•
Search by name
1. Press DIRp in idle mode to show the first listing in the directory.
2. When an entry appears, press the dialing keys (0-9) to start a name search.
The directory shows the first name beginning with the first letter associated
with the dialing key, if there is an entry in the directory beginning with that
letter. Press qCID or pDIR to scroll through the directory.
3. To see other names starting with the letters on the same dialing key, keep
pressing the key. The names appear in alphabetical order. For example, if you
have the names Jennifer, Jessie, �evin and Linda in your directory:
If you press 5 (J�L) once, you see Jennifer. Press qCID and you see Jessie.
•
If you press 5 (J�L) twice, you see �evin.
•
If you press 5 (J�L) three times, you see Linda.
•
If you press 5 (J�L) four times, you see 5 and then the directory entry
•
beginning with 5 or the next closest entry after 5.
If you press 5 (J�L) five times, you see Jennifer again.
•
NOTES:
If there is no name matching the first letter of the key you press, the directory shows a name
•
matching the following letters of the key.
If you press a key (0-9) and no name starts with any of the letters on that key, the directory shows
•
the entry matching the next letter in the directory.
32
Directory
Dial, delete or edit directory entries
To dial, delete or edit a directory entry (name and number), the entry must
be displayed on the handset. Use Review the directory (page 32) to show
an entry.
Display dial
To dial a displayed number from the directory, press PHONE/FLASH or
/SPEA�ERSPEA�ER.
Delete a directory entry
To delete the displayed directory entry, press MUTE/DELETE. The
screen shows Delete contact?. Press MENU/SELECT to confirm.
There is a confirmation tone and the screen shows Contact
deleted. You cannot retrieve a deleted entry.
Edit a directory entry
When a directory entry displays, press MENU/SELECT. The
1.
screen shows EDIT NUMBER along with the phone number to
be edited. If you only want to edit the name, skip to Step 3.
To edit the number:
2.
Press the dialing keys to add digits.
•
Press qCID or pDIR to move the cursor to the left
•
or right.
Press MUTE/DELETE to erase a digit.
•
Press and hold MUTE/DELETE to erase all digits.
•
Press and hold REDIAL/PAUSE to add a three-second
•
pause, if desired.
Press MENU/SELECT to save the number. The screen shows
3.
EDIT NAME along with the name to be edited.
To edit the name:
4.
Press the dialing keys to add characters (page 31).
•
Press qCID or pDIR to move the cursor to the left
•
or right.
Press MUTE/DELETE to erase a character.
•
Press and hold MUTE/DELETE to erase all characters.
•
Press MENU/SELECT. There is a confirmation tone and the screen shows Saved.
5.
33
Robert Brown
Delete contact?
Linda Miller
888-722-7702
EDIT NUMBER
888-883-2445_
EDIT NAME
Robert Brown_
Robert Brown
888-883-2445
Directory
Speed dial
The telephone system has 9 speed dial locations (2-9, 0) and a
voicemail access location 1 where you can store the telephone
numbers you wish to dial more quickly. You can store up to 30 digits
in each location. Speed dial assignments can only be selected from
the existing directory entries. The voicemail access number must be
manually entered. In the directory, speed dial locations are indicated
by their number on the bottom left side of the screen.
Assign a speed dial number
1. When the telephone is idle, press MENU/SELECT.
2. Press MENU/SELECT to select >Directory.
3. Press qCID or pDIR to scroll to >Speed dial. Press MENU/SELECT.
4. Press qCID or pDIR to choose your desired speed dial
location, or press the dialing key corresponding to the
location you wish to assign (2-9, 0), then press MENU/SELECT.
The screen briefly shows Copy from Directory... and then
enters your directory list.
5. Press qCID or pDIR to scroll to the phone number you wish
to assign to the selected speed dial location.
6. Press MENU/SELECT to save the setting and return to the
previous menu. There is a confirmation tone.
Reassign a speed dial number
1. When the telephone is idle, press MENU/SELECT.
2. Press MENU/SELECT to select >Directory.
3. Press qCID or pDIR to scroll to >Speed dial. Press MENU/SELECT.
4. Press qCID or pDIR to choose the location you wish to reassign,
or press the dialing key corresponding to the location you
wish to reassign (2-9, 0), then press MENU/SELECT.
5. Press MENU/SELECT again.
6. Scroll to >Change SD and then press MENU/SELECT. The screen
briefly shows Copy from Directory..., then enters your directory list.
7. Press qCID or pDIR to scroll to the phone number you wish
to reassign to the selected speed dial location.
8. Press MENU/SELECT to save the setting and return to the
previous menu. There is a confirmation tone.
34
Robert Brown
888-883-2445
2
Speed dial location
Add contact
>Speed dial
>2:Robert Brown
3:<Unassigned>
Robert Brown
888-883-2445
2
Copy from
Directory...
Directory
Speed dial
Delete a speed dial number
When the telephone is idle, press MENU/SELECT.
1.
Press MENU/SELECT to select >DirectoryDirectory.
2.
Press qCID or pDIR to scroll to >Speed dialSpeed dial, then press
3.
MENU/SELECT.
Press qCID or pDIR to scroll to the location you wish to
4.
delete the speed dial number from, or press the dialing key
corresponding to the desired location (2-9, 0), then press
MENU/SELECT.
Press MENU/SELECT again. Scroll toScroll to >Clear SD and then
5.
press MENU/SELECT to delete the displayed speed dial
number. There is a confirmation tone and the screen shows
Speed dial empty before returning to the previous menu.
Assign your speed dial voicemail number
See the Set speed dial voicemail number section on page 13 for instructions
on assigning your speed dial voicemail number.
Make a call using speed dial
When in idle mode, press and hold the dialing key (2-9, 0) corresponding to the
assigned location you wish to call.
-OR-
1. Press MENU/SELECT when in idle mode.
2. PressPress MENU/SELECT to select >Directory.
3. Press qCID or pDIR to scroll to >Speed dialSpeed dial, then press MENU/SELECT.
4. Press qCID or pDIR to scroll to the desired location, or press the dialing key
corresponding to the desired location ((2-9, 0), then press, then press PHONE/FLASH
or /SPEA�ERSPEA�ER.
Linda Miller
888-722-7702
2
Speed dial
empty
>2:<
Unassigned
3:<Unassigned>
>
Check your voicemail using speed dial
Press and hold the 1 key on your handset to dial your voicemail number.
35
Caller ID
About caller ID
This product supports caller ID services offered by most telephone service
providers. Caller ID allows you to see the name, number, date and time of calls.
The available caller ID information will appear after the first or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone
number of the caller before answering the call, even while on
another call.
It might be necessary to change your telephone service to
use this feature. Contact your telephone service provider if:
You have both caller ID and call waiting, but as separate
•
services (you might need to combine these services).
You have only caller ID service, or only call waiting service.
•
You don’t subscribe to caller ID or call waiting services.
•
CHRISTINE SMITH
888-883-2445
NEW
AM
10:01
10/15
There are fees for caller ID services. In addition, services may
not be available in all areas.
This product can provide information only if both you and the
caller are in areas offering caller ID service and if both
telephone service providers use compatible equipment. The time
and date, along with the call information, are from the telephone
service provider.
Caller ID information might not be available for every incoming
call. Callers may intentionally block their names and/or telephone numbers.
To view caller ID log entries with numbers between 16 and 24 digits, you must
save the entry to the directory (see page 40).
NOTE: You can use this product with regular caller ID service, or you can use this product’s
other features without subscribing to caller ID or combined caller ID with call waiting service.
36
Caller ID
Caller ID history
How the caller ID history (caller ID log) works
The telephone stores caller ID information about the last
50 incoming calls in the telephone base. Entries are stored
in reverse chronological order. The phone deletes the
oldest entry when the log is full to make room for new calls. This
information is common to all handsets, so changes made using
any handset are reflected in all other handsets. If you answer a
call before the information appears on the screen, it does not
show in the caller ID history.
NOTE: Each entry may have up to 24 digits for the phone number and 15
characters for the name.
Missed (new) call indicator
When a handset is in idle mode and has new or missed calls, its screen shows
XX Missed calls.
CHRISTINE SMITH
888-883-2445
NEW
AM
10:01
10/15
All new or missed entries are counted as missed calls. Each time
you review a new caller ID log entry (indicated by NEW on the
handset screen), the number of missed calls decreases by one.
If you do not want to review the missed calls one by one, but
still want to keep them in the caller ID history, you can
press and hold OFF/CANCEL for four seconds when the
handset is idle. All the entries in the caller ID history become
old (reviewed already), and the missed calls message
goes away.
37
HANDSET 1
6 Missed calls
AM
10:01
Robert Brown
888-883-2445
10:01
AM
10/15
NEW
10/15
Caller ID
Caller ID operation
Memory match
If the incoming telephone number matches the last seven
digits of a telephone number in your directory, the name
that appears on the screen matches the corresponding
name in your directory.
For example, if Christine Smith calls, her name appears as Chris
if this is how you entered it into your directory.
NOTE: The number shown in the caller ID log will be in the format sent
by the telephone service provider. The telephone service provider usually
delivers 10-digit phone numbers (area code plus telephone number). If the
telephone number of the caller does not match a number in your directory,
the name will appear as it is delivered by the telephone service provider.
Review the caller ID history
Review the caller ID history to find out who called, to return the call,
or to copy the caller’s name and number into your directory. Caller ID
log empty appears if there are no records in the caller ID log.
1. When a handset is in idle mode, press qCID to review the
caller ID history in reverse chronological order starting with
the most recent call.
-OR-
Review the caller ID history by pressing MENU/SELECT.
Press qCID or pDIR to scroll to >Caller ID log, then press
MENU/SELECT twice to select >Review.
2. Press qCID or DIRp to scroll through the list.
3. Press OFF/CANCEL to exit the caller ID history.
You hear a double beep when the list reaches the beginning or end
of the caller ID log.
Caller’s name
CHRISTINE SMITH SMITH
Time of call
888-883-2445
10:01
NEW
AM
10/15
NOTE: Only one handset can review the caller ID history at a time. If another handset tries to
enter the directory or caller ID history, it shows Not available at this time.
38
Caller’s number
Appears if it is a new or
missed call.
Date of call
10:01
6 Missed calls
10:01
Directory
>Caller ID log
Chris
888-883-2445
NEW
AM
10/15
HANDSET 1
NEW
AM
10/15
qCID
Caller ID
Caller ID operation
View dialing options
Although the incoming caller ID log entries have 10
digits (the area code plus the seven-digit number), in
some areas, you might need to dial only the seven
digits, 1 plus the seven digits, or 1 plus the area code
883-2445
1-883-2445
888-883-2445
1-888-883-2445
plus the seven digits. You can change and store the
number of digits that you dial in the caller ID log.
While reviewing the caller ID log, press # (pound key)
883-2445
1-883-2445
repeatedly to show different dialing options for local
and long distance numbers before dialing or saving
the telephone number in the directory.
888-883-2445
1-888-883-2445
Press 1 repeatedly if you need to add or remove 1 in front of the telephone
number before dialing or saving it in the directory.
When the number is in the correct format for dialing, press PHONE/FLASH or
/SPEA�ERSPEA�ER to call the number.
To save the number to the directory, see Save a caller ID log entry to the
directory on the next page.
Dial a caller ID log entry
1. When in the caller ID log, press qCID or DIRp to browse.
2. Press PHONE/FLASH or /SPEA�ERSPEA�ER to dial the displayed entry.
Press #
Press 1
Delete caller ID log entries
To delete an entry:
Press MUTE/DELETE to delete the shown entry.
•
To delete all entries:
1. Press MENU/SELECT when in idle mode.
2. Press qCID or pDIR to scroll to >Caller ID log, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Del all calls, then press
MENU/SELECT.
Review
>Del all calls
4. When the screen shows Delete all calls?, press
MENU/SELECT to confirm. There is a confirmation tone
and the screen returns to the previous menu.
39
Caller ID
Caller ID operation
Save a caller ID log entry to the directory
1. When in the caller ID log, press qCID or pDIR to browse.
2. Press MENU/SELECT to select an entry. The screen displays EDIT NUMBER.
3. Use the dialing keys to edit the number.
Press qCID or pDIR to move the cursor to the left or right.
•
Press MUTE/DELETE to backspace and erase a digit.
•
Press and hold MUTE/DELETE to erase all digits.
•
Press and hold REDIAL/PAUSE to insert a three-second dialing pause
•
(a p appears).
4. Press MENU/SELECT to move to the name. The screen displays EDIT NAME.
Use the dialing keys (page 31) to edit the name.
Press qCID or pDIR to move the cursor to the left or right.
•
Press MUTE/DELETE to erase a character.
•
Press and hold MUTE/DELETE to erase all characters.
•
Press # (pound key) to move the last word to the front. For example,
•
Johnson Charlie becomes Charlie Johnson when you press
# (pound key).
5. Press MENU/SELECT when done. There is confirmation tone and the handset
shows Saved.
NOTES:
You might need to change how a caller ID number is dialed if the entry does not appear in the
•
correct format. Caller ID numbers might appear with an area code that is not necessary for local
calls, or without a 1 that is necessary for long distance calls (see View dialing options on page 39).
If the name you received from the telephone service provider is all in capital letters, the first
•
letter of every word remains a capital letter, while other letters become lower case. However, the
next letter after the prefix “Mac”, “Mc”, or “O’”, is kept as a capital letter. For example, the “D” in
“MacDonald” is kept as a capital letter. Another exception is that “VAN DER” will be changed to
“Van der”.
If the telephone number from the caller ID information has already been saved in the directory
•
under a different name, the new name will overwrite the old one.
40
Caller ID
Reasons for missing caller ID information
There are occasions when other information or no information shows for
various reasons:
On-screen message Reason
PRIVATE NUMBER
The caller prefers not to show the phone number.
PRIVATE NAME
PRIVATE CALLER
UNKNOWN NUMBER
UNKNOWN NAME
UNKNOWN CALLER
The caller prefers not to show the name.
The caller prefers not to show the phone number and name.
Your telephone service provider cannot determine the
caller’s number.
Your telephone service provider cannot determine the
caller’s name.
Your telephone service provider cannot determine the caller’s
name and telephone number.
Calls from other countries may also generate this message.
41
Appendix
Adding and registering handsets/headsets
Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model
CRL80112, sold separately) or up to 10 cordless handsets and 2 cordless
headsets (sold separately). Visit www.telephones.att.com/headsets for
a list of compatible DECT 6.0 cordless headsets. Each new handset or headset
must be registered to the telephone base before use. You must register each
handset or headset separately.
To register a cordless headset to this telephone system, please refer to the user’s
manual of the cordless headset for more details. To register a cordless handset,
see below.
The handsets provided within your product box are already registered as
HANDSET 1, and so forth. Additional handsets are assigned numbers in the
sequential order they are registered (up to HANDSET 12).
Register a handset to your telephone base
1. Before you begin registration, make sure the handset is out
of the telephone base or charger and shows To register HS,
see manual..
2. Put the handset you wish to register on the telephone
base cradle.
3. The screen shows Registering... Please wait and the IN
USE light turns on. It takes up to 90 seconds to complete
registration. Then, HANDSET X Registered appears on the
screen, with X being the handset number (1-12). The handset
beeps and the IN USE light on the telephone base turns
off. The handset is now registered with the
telephone base.
To register HS,
see manual.
Registering...
Please wait
If registration fails, the system will automatically
try to register again. If registration fails after the
third try, Registration failed appears on the
screen for a few seconds, and then To register
HS, see manual.. This may take up to five
minutes to occur. Please start again from
Step 1.
For registration, put the handset on the
telephone base, not the handset charger.
42
Appendix
Deregistering handsets
You may need to deregister your handsets if:
You have 12 registered handsets and need to replace a handset.
•
-OR-
You wish to change the designated handset number of your registered handsets.
•
You must first deregister ALL the handsets, and then register each handset you
wish to use again, one at a time.
Please read carefully through all the instructions on this page before
beginning the deregistration process.
Deregister all handsets from your telephone base
1. Make sure that all handsets are out of the telephone base
and chargers before you begin deregistration.
2. Press and hold /HANDSET LOCATOR on the telephone
base for about 10 seconds (until the IN USE light starts to
flash), then release the /HANDSET LOCATOR button.
3. Immediately press /HANDSET LOCATOR while the
IN USE light is still flashing. (The light flashes for about
seven seconds. If the light stops flashing, start again with
Step 1.)
4. It takes up to 10 seconds to complete the deregistration
process. Before registering the handset again, wait for the
cordless handset screen to display To register HS, see
manual..
5. To register the handset(s) to the telephone base again, follow the
registration instructions on the previous page.
IN USE light
NOTES:
If the deregistration process is not successful, you might need to reset the system and try again.
•
To reset, unplug the power from the telephone base and plug it back in.
You cannot deregister the handset(s) if any other system handset is in use.
•
Even if the battery is depleted, you can still deregister the handset by following the steps
•
mentioned above. After the handset is charged for at least 10 minutes, the screen shows
To register HS, see manual..
43
Appendix
Alert tones and lights
Screen icons
Battery status - low battery (flashing); place handset in
telephone base or charger to recharge.
Battery status - battery is charging (animated display).
Speakerphone - the speakerphone is in use.
Ringer off - the handset ringer is off.
New voicemail - you have new voicemail from your
telephone service provider.
AUDIO
ASSIST
NEW
MUTE
AUDIO ASSIST - The AUDIO ASSIST® feature is turned on.
New caller ID log - new or missed calls.
MUTE - the handset microphone is off.
Handset alert tones
One short beep Tone of each key press, if key tone is turned on.
Two short beeps
Confirmation tone
(three rising tones)
Four beeps The other party has ended your intercom call.
Four short beeps Low battery warning.
You are pressing qCID or pDIR on a cordless handset when the
volume is already at its highest or lowest setting.
-OR-
Call waiting tone.
-OR-
Error tone.
The system has completed the command successfully.
-OR-
The handset has gone out of range from the base during a call.
10:21
MUTE
NEW
AUDIO
AM
ASSIST
10/15
Audio Assist® is a registered trademark of Advanced American Telephones.
44
Appendix
Alert tones and lights
Lights
IN USE
On when the handset is in use.
On when a handset is being registered.
Flashes when there is an incoming call
or when handsets are being deregistered.
Flashes when another telephone is in
use on the same line.
Extra large
lighted display
Visual Ringing Indicator
Flashes when the handset is
being called or paged.
CHARGE light
On when the
handset is charging
in the telephone
base or charger.
Big button
lighted key pad
/SPEA�ERSPEA�ER
On when the
speakerphone is on.
45
Appendix
Handset display screen messages
Screen display messages
Caller ID log
empty
Call
transferred
Calling
HANDSET X (for systems
with 3 or more handsets)
Calling other
handset (for systems
with 2 handsets)
Contact deleted
Directory empty
Directory full
Ended
HANDSET X
is calling
Incoming call
Intercom
Intercom ended
INTERCOM TO:
(for systems with 3 or more
handsets)
Line in use
Low battery
Microphone ON
Muted
New voicemail
No battery
No line
No answer. Try
again
There are no entries in the caller ID history.
You have transferred an outside call to another cordless handset.
The handset is calling another handset (for intercom calls).
The handset is transferring an outside call to another handset.
The handset is calling the other handset (for intercom calls).
The handset is transferring an outside call to the other handset.
A directory entry is deleted.
There are no directory entries.
The directory is full. You cannot save any new entries unless you
delete some current entries.
You have just ended a call.
Another system handset is calling.
There is an incoming call.
The handset is on an intercom call.
The intercom call has just ended.
You have started the intercom process, and need to enter the
number of the handset you wish to call.
An extension phone, or one of the handsets is in use.
The battery is low. You should charge the battery.
Mute is off so the other party can hear your voice.
The microphone is off. The other party cannot hear you.
There are new voicemail messages from your telephone
service provider.
The handset in the telephone base or charger has no battery installed.
There is no telephone line connection.
The handset(s) you are trying to transfer a call to is out of range,
off hook, or has no power.
46
Appendix
Handset display screen messages
Screen display messages
Not available
at this time
Other handset
is calling (for
systems with 2 handsets)
Number already
saved
Out of range OR
No pwr at base
** Paging **
Phone
Place in charger
Registering...
Please wait
Quiet mode on
Quiet mode is off
Registration failed
Ringer off
Ringer muted
Saved
Speaker
To register HS,
see manual.
TRANSFER TO:
(for systems with 3 or more
handsets)
Unable to call.
Line in use
Unable to call.
Try again
XX Missed calls
Someone else is already using the directory or caller ID history.
The other handset is calling.
The telephone number you have entered is already in the
directory.
The telephone base has lost power, or the handset is out
of range.
The cordless handset is paged by the telephone base.
The handset is on a call.
The battery is very low. The handset should be charged.
The handset is registering to the telephone base.
Quiet mode is on.
Quiet mode has been turned off.
The handset registration is not successful.
The ringer is turned off.
The ringer is off temporarily while the handset is ringing.
An entry has been successfully saved in the directory.
The handset speakerphone is in use.
Screen display before handset registration.
You have started transferring a call, and need to enter the desired
handset number or choose all handsets.
Failed phone call (the telephone line is in use).
You try to join a call when four handsets are already on that call.
You try to make an outside call when another handset is
transferring a call with the intercom feature.
There are new calls in the caller ID history.
47
Appendix
Troubleshooting
If you have difficulty with your phone, please try the following suggestions. For
Customer Service, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
My telephone doesn’t work at all.
Make sure the power cord is securely plugged in.
•
Make sure you plug the battery connector securely into the cordless handset.
•
Make sure you plug the telephone line cord securely and firmly into the
•
telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least 10 hours. For
•
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
If the battery is depleted, it might take approximately 30 minutes to charge
•
the handset before it shows Low battery. See page 6 for details.
Reset the telephone base. Unplug the electrical power. Wait for
•
approximately 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
You may need to purchase a new battery. Please refer to Battery
•
installation and charging in this user’s manual on pages 6-7.
The display shows No line. I cannot get a dial tone.
Try all the suggestions, as mentioned above.
•
If the previous suggestions do not work, disconnect the telephone line
•
cord from your telephone and connect the telephone line cord to
another telephone.
If there is no dial tone on that other telephone either, your telephone line
•
cord may be defective. Install a new telephone line cord.
If changing the telephone line cord does not help, the wall jack (or the
•
wiring to this wall jack) may be defective. Try using a different wall jack in
your home to connect your CRL81112/CRL81212 telephone, or contact
your telephone service provider (charges may apply).
48
Appendix
Troubleshooting
I cannot dial out.
Try all the suggestions, as mentioned above.
•
Make sure you have a dial tone before dialing. The cordless handset might
•
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
Eliminate any background noise. Noise from a television, radio or other
•
appliances might cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset before
dialing, or dialing from another room with less background noise.
If other phones in your home are having the same problem, contact your
•
telephone service provider (charges might apply).
My cordless handset isn’t performing normally.
Make sure you plug the power cord securely into the telephone base. Plug the
•
power adapter into a different, working electrical outlet without a wall switch.
Move the cordless handset closer to the telephone base. You might have
•
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds,
•
then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
Other electronic products such as HAM radios and other DECT phones, can
•
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
Out of range OR No pwr at base appears on my cordless handset.
Ensure you plug the telephone base in properly and the power is on.
•
Place the cordless handset in the telephone base for one minute to allow
•
the cordless handset and base to synchronize.
Move the cordless handset closer to the telephone base. You might have
•
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds,
•
then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
Other electronic products such as HAM radios and other DECT phones, can
•
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
49
Appendix
Troubleshooting
The batteries do not hold a charge.
If the cordless handset is in the telephone base or charger and the charge
•
light is not on, refer to The charge light is off (page 52).
Charge the battery in the cordless handset for at least 10 hours. For
•
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
If the battery is depleted, it might take approximately 30 minutes to charge
•
the handset before it shows Low battery. Refer to the table on page 6
for details.
You might need to purchase a new battery. Please refer to Battery
•
installation and charging in this user’s manual on pages 6-7.
I get noise, static, or weak signals even when I’m near the telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber
•
line) through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see page 5). The filter
prevents noise and caller ID problems as a result of DSL interference. Please
contact your DSL service provider for more information about DSL filters.
You may be able to improve the performance of your cordless phone by
•
installing your new telephone base as far as possible from any other existing
cordless telephone system that may already be installed.
Other electronic products such as HAM radios and other DECT phones, can
•
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical
•
outlet. You might experience decreased performance while the microwave
oven is operating.
If you plug your phone in with a modem or a surge protector, plug the
•
phone (or modem/surge protector) into a different location. If this does not
solve the problem, relocate your phone or modem farther apart from one
another, or use a different surge protector.
Move your phone to a higher location. The phone might have better
•
reception in a high area.
If other phones in your home are having the same problem, contact your
•
telephone service provider (charges may apply).
50
Appendix
Troubleshooting
I experience poor sound quality when using the speakerphone.
For increased sound quality while using the speakerphone, place the handset
•
on a flat surface with the dial pad facing up.
I hear other calls while using my phone.
Disconnect the telephone base from the telephone jack, and plug in
•
a different telephone. If you still hear other calls, call your telephone
service provider.
My cordless handset does not ring when I receive a call.
Make sure that the ringer is not off. Refer to Ringer volume on page 10 in
•
this user’s manual.
Make sure you plug in the telephone line cord securely into the telephone
•
base and the telephone jack. Make sure you plug in the power cord securely.
The cordless handset may be too far from the telephone base.
•
Charge the battery in the cordless handset for at least 10 hours. For
•
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
You may have too many extension phones on your telephone line to allow
•
all of them to ring simultaneously. Try unplugging some of the other
phones.
The layout of your home or office might be limiting the operating range.
•
Try moving the telephone base to another location, preferably to a
higher location.
If other phones in your home are having the same problem, contact your
•
telephone service provider (charges might apply).
Test a working phone at the phone jack. If another phone has the same
•
problem, contact your telephone service provider (charges might apply).
Other electronic products can cause interference with your cordless phone.
•
Try installing your phone as far away as possible from electronic devices
such as television sets, VCRs, or other cordless telephones.
Completely remove the battery. Install the battery again and place the
•
cordless handset into the telephone base. Wait for the cordless handset to
reestablish its connection with the telephone base. Allow up to one minute
for this to take place.
Your line cord might be defective. Try installing a new line cord.
•
51
Appendix
Troubleshooting
My calls cut in and out while I’m using my cordless handset.
Other electronic products such as HAM radios and other DECT phones, can
•
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical
•
outlet. You might experience decreased performance while the microwave
oven is operating.
If you plug your phone in with a modem or surge protector, plug the phone
•
(or modem/surge protector) into a different location. If this does not solve
the problem, relocate your phone or modem farther apart from one another,
or use a different surge protector.
Move your telephone base to a higher location. The phone might have better
•
reception when installed in a high area.
If other phones in your home are having the same problem, contact your
•
telephone service provider (charges may apply).
The charge light is off.
Make sure you plug the power and line cords in correctly and securely.
•
Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow
•
up to one minute for the cordless handset and telephone base to reset.
Clean the cordless handset, charger and telephone base charging contacts
•
each month with a pencil eraser or cloth.
The battery may not be connected to the handset or is missing completely.
•
Ensure that the battery is installed properly.
My caller ID isn’t working.
Caller ID is a subscription service. You must subscribe to this service from
•
your telephone service provider for this feature to work on your phone.
The caller may not be calling from an area which supports caller ID.
•
Both your and your caller’s telephone service providers must use caller ID
•
compatible equipment.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
•
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (page 5). The filter prevents
noise and caller ID problems resulting from DSL interference. Please contact
your DSL service provider for more information about DSL filters.
52
Appendix
Troubleshooting
System does not receive caller ID when on a call.
Make sure you subscribe to caller ID with call waiting features from your
•
telephone service provider. Caller ID features works only if both you and the
caller are in areas offering caller ID service, and if both telephone service
providers use compatible equipment.
New voicemail and show on the handset display, and I don’t know why.
•
Your telephone has received a signal from your telephone service provider
that you have a voicemail message waiting for you to retrieve from them.
Contact your telephone service provider for more information on how to
access your voicemail.
I’ve set my LCD language to Spanish or French and I don’t know how to
change it back to English.
• Press MENU/SELECT in idle mode, then enter 364#. You hear a confirmation
tone.
I cannot retrieve voicemail messages.
•
If you subscribe to voicemail service from your telephone service provider,
contact your telephone service provider for more information on how to
access your voicemail.
I subscribe to a nontraditional telephone service that uses my computer to
establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
•
Make sure your Internet connection is working properly.
•
Make sure that the software is installed and running for your nontraditionalning for your nontraditional
•
telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB port
•
on your computer. Do not plug it into a multiple port USB hub (USB splitter)
that is not powered.
In a few rare instances, the USB port on your computer may not have
•
enough power. Try using a USB hub with its own external power supply.
If you are using a firewall, it may prevent access to your nontraditional telephone
•
service provider. Contact your service provider for more information.
53
Appendix
Troubleshooting
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, try putting the
cordless handset in the telephone base or charger. If it does not fix the
problem, do the following (in the order listed):
Disconnect the power to the telephone base.
1.
Disconnect the cordless handset battery.
2.
Wait a few minutes.
3.
Connect power to the telephone base.
4.
Completely remove the battery. Replace the battery and place the cordless
5.
handset into the telephone base or charger.
Wait for the cordless handset to reestablish its connection with the
6.
telephone base. Allow up to one minute for this to take place.
54
Appendix
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so you must
•
treat it with care.
Avoid rough treatment.
•
Place the handset down gently.
•
Save the original packing materials to protect your telephone if you ever
•
need to ship it.
Avoid water
You can damage your telephone if it gets wet. Do not use the handset in the
•
rain, or handle it with wet hands. Do not install the telephone base near a
sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic
•
equipment. For your own safety, take caution when using electric appliances
during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for
•
many years. Clean it only with a soft cloth slightly dampened with water or
mild soap.
Do not use excess water or cleaning solvents of any kind.
•
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Pull the unit out
by the unplugged cords.
55
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions that may
appear in this user’s manual. Always follow basic safety precautions when using this
product to reduce the risk of injury, fire, or electric shock.
Safety information
Read and understand all instructions in the user’s manual. Observe all markings on the product.
•
Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock
•
from lightning.
Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may
•
be created when the adapter is plugged into the power outlet, or when the handset is replaced
in its cradle. This is a common event associated with the closing of any electrical circuit. The
user should not plug the phone into a power outlet, and should not put a charged handset into
the cradle, if the phone is located in an environment containing concentrations of flammable or
flame-supporting gases, unless there is adequate ventilation. A spark in such an environment
could create a fire or explosion. Such environments might include: medical use of oxygen
without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of
natural gas; etc.
Do not use this product near water, or when you are wet. For example, do not use it in a wet
•
basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do
not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid,
unplug any line or power cord immediately. Do not plug the product back in until it has dried
thoroughly.
Install this product in a protected location where no one can trip over any line or power cords.
•
Protect cords from damage or abrasion.
If this product does not operate normally, see the Troubleshooting section on pages 48-54 of
•
this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the
Limited warranty section on pages 63-65. Do not open this product except as directed in your
user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous
voltages or other risks.
Replace batteries only as described in your user’s manual (pages 6-7). Do not burn or puncture
•
batteries — they contain caustic chemicals.
The power adapters are intended to be correctly oriented in a vertical or floor mount position.
•
The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an underthe-table/cabinet outlet.
56
Appendix
Important safety information
CAUTIONS:
Use only the power adapters provided with this product. To obtain a replacement, visit our
•
website at www.telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
Use only the supplied rechargeable battery or replacement battery (model BT183342/
•
BT283342). To order, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
To prevent risk of fire or battery explosion, replace with the correct battery type. Dispose of
•
used batteries according to the instructions.
Especially about cordless telephones
Privacy: The same features that make a cordless telephone convenient create some limitations.
•
Telephone calls are transmitted between the telephone base and the handset by radio waves, so
there is a possibility that your cordless telephone conversations could be intercepted by radio
receiving equipment within range of the cordless handset. For this reason, you should not think
of cordless telephone conversations as being as private as those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a working
•
electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset
if the telephone base is unplugged, switched off or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause
•
interference to TVs and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or
eliminate the interference.
Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
•
Exercise care in handling batteries in order not to create a short circuit with conductive material
such as rings, bracelets and keys. The battery or conductor may overheat and cause harm.
Observe proper polarity between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not
•
burn or puncture. Like other batteries of this type, if burned or punctured, they could release
caustic material which could cause injury.
The RBRC Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle nickel-metal hydride rechargeable batteries
when taken out of service within the United States. These batteries may be taken to
a participating local retailer of replacement batteries or recycling center. Or you may
call 1-800-8-BATTERY for locations accepting spent Ni-MH batteries.
RBRC and 1-800-8-BATTERY are registered trademarks of the Rechargeable
Battery Recycling Corporation.
57
Appendix
Important safety information
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac
pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to
physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when
it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using
wireless telephones.
SAVE THESE INSTRUCTIONS
58
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by
the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This
identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must
comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to
a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your
telephone line and still have them ring when you are called. The REN for this product is encoded as
the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3).
In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please
contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment
connected to your telephone line, ensure the connection of this equipment does not disable your alarm
equipment. If you have questions about what will disable the alarm equipment, consult your telephone
service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem
has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its
authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to notify you
before interrupting service. If advance notice is not practical, you will be notified as soon as possible.
You will be given the opportunity to correct the problem and the telephone service provider is required
to inform you of your right to file a complaint with the FCC. Your telephone service provider may make
changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of
this product. The telephone service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
59
Appendix
FCC Part 68 and ACTA
Industry Canada
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
Privacy of communications may not be ensured when using this telephone.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada
technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication of the
maximum number of devices allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement that the sum of the
RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
60
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital
device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements
are intended to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is
•
connected.
Consult the dealer or an experienced radio/TV technician for help.
•
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product.
This product has been tested and found to comply with the FCC criteria. The handset may be safely
held against the ear of the user. The telephone base shall be installed and used such that parts
of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8
inches) or more.
This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B).
61
Appendix
California Energy Commission battery charging testing instructions
This telephone is set up to comply with the energy-conserving standards right out of the box. These
instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC
battery charging testing mode is activated, all telephone functions, except battery charging, will
be disabled.
To activate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged
with charged batteries before proceeding.
2. While you press and hold /HANDSET LOCATOR, plug the telephone base power adapter back to
the power outlet.
3. After about 20 seconds, when the IN USE light starts flashing, release /HANDSET LOCATOR and
then press it again within two seconds.
The process takes up to one minute to complete. When the phone successfully enters the CEC
battery charging testing mode, the IN USE light turns off and all handsets display To register
HS, see manual..
When the phone fails to enter this mode, repeat the steps mentioned above.
Note: The telephone base will be powered up as normal if you fail to press /HANDSET LOCATOR
within two seconds in Step 3.
To deactivate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet, then plug it back in. The telephone
base is powered up as normal.
2. Register your handsets back to the telephone base. See page 42 for handset registration instructions.
BC
62
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all questions
about this product should be directed to our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T branded product warrants to the holder of a valid proof of
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
What will be done if the PRODUCT is not free from defects in materials and workmanship
2.
during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative will
repair or replace at the manufacturer’s option, without charge, a materially defective PRODUCT.
If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement
parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new
or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective
parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s
option, is your exclusive remedy. The manufacturer will return repaired or replacement products
to you in working condition. You should expect the repair or replacement to take approximately
30 days.
How long is the limited warranty period?
3.
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the
terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty;
whichever is longer.
What is not covered by this limited warranty?
4.
This limited warranty does not cover:
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
•
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or
other liquid intrusion; or
PRODUCT that has been damaged due to repair, alteration, or modification by anyone other
•
than an authorized service representative of the manufacturer; or
63
Appendix
Limited warranty
PRODUCT to the extent that the problem experienced is caused by signal conditions,
•
network reliability or cable or antenna systems; or
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
•
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic
•
serial numbers have been removed, altered or rendered illegible; or
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States
•
of America or Canada, or used for commercial or institutional purposes (including but not
limited to products used for rental purposes); or
PRODUCT returned without valid proof of purchase (see item 6); or
•
Charges for installation or setup, adjustment of customer controls, and installation or repair
•
of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s
controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit
and transportation and are responsible for delivery or handling charges incurred in the
transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or
replaced PRODUCT under this limited warranty to you. Transportation, delivery or handling
charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT
in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase
does not meet the terms of this limited warranty, the manufacturer will notify you and will
request that you authorize the cost of repair prior to any further repair activity. You must pay
for the cost of repair and return shipping costs for the repair of products that are not covered
by this limited warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
Return the entire original package and contents including the PRODUCT to the service
•
location along with a description of the malfunction or difficulty; and
Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased
•
(PRODUCT model) and the date of purchase or receipt; and
Provide your name, complete and correct mailing address, and telephone number.
•
64
Appendix
Limited warranty
7. Other limitations
This warranty is the complete and exclusive agreement between you and the manufacturer of
this AT&T branded PRODUCT. It supersedes all other written or oral communications related to
this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty
exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are
no other express warranties. No one is authorized to make modifications to this limited warranty
and you should not rely on any such modification.
State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to
one year from date of purchase. Some states/provinces do not allow limitations on how long
an implied warranty lasts, so the above limitation may not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential, or similar damages
(including, but not limited to lost profits or revenue, inability to use the PRODUCT or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting
from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
65
Appendix
Technical specifications
RF frequency band 1921.536MHz - 1928.448MHz
Channels 5
Operating temperature 32°F - 122°F
0°C - 50°C
Telephone base voltage
(AC voltage, 60Hz)
Telephone base voltage
(AC adapter output)
Handset voltage 2.4VDC - 3.2VDC
Charger voltage
(AC adapter output)
Operation Operating time*
Talk time (cordless handset) Up to seven hours
Talk time (cordless handset speakerphone) Up to five hours
Standby Up to six days
* Operating times vary depending on your actual use and the age of the battery.
DECT 6.0 digital technology
The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is
achieved through a unique antenna design and advances in noise-filtering technology. An
independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in
range competitions against similarly equipped phones of the leading competition. Now, calls can be
taken in the basement, backyard and garage with exceptional sound quality.
96Vrms - 130Vrms
6VAC @ 300mA
6VAC @ 300mA
Telephone operating range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and telephone base can communicate
over a certain distance — which can vary with the locations of the telephone base and handset, the
weather, and the construction of your home or office.
Redefining long range coverage and clarity
This telephone base comes with an antenna which gives much better clarity and covers a longer
range than before.
HD audio
HD audio improves sound quality by expanding and rebuilding frequencies that are lost with
traditional phone calls. There is no additional telephone service requirement to use HD audio. It
is designed to work with standard telephone service. Your system will automatically enhance all
received sound with HD audio.
66
Index
Index
A
Alert tones, 44
Answering calls, 19
Audio Assist®, 24
Auto off, 19
B
Battery charging, 7
Battery installation, 6
C
Call transfer, 25, 28
Call waiting, 22, 36
Caller ID (CID),
add entries to phone directory, 40
dial entries, 39
Caller ID, 36
Chain dialing, 23
Charger installation, 5
Clock, 12
D
Dialing,
From a record in the caller ID
history, 39
From the directory, 33
Directory,
Dial number, 33
Name search, 32
New entries, 30
Display dial, 33
DSL, 5
E
F
Flash, 22
H
Handset,
Quick reference guide, 1–2
Screen display message, 46
Screen icons, 44
Speakerphone, 20
Handset locator, 26
HD audio, 66
I
Important safety information, 56–57
Installation, 4
Intercom, 27
L
LCD language, 13
Reset to English, 13, 53
Lights, 45
Limited warranty, 63–65
M
Maintenance, 55
Making calls, 19
Memory match, 38
Mute, 22
N
Names,
Enter into directory, 30
Search for, 32
Ending calls, 19
Equalizer, 21
O
On-hook dialing (predialing), 19
67
Index
Index
P
Paging tone, 26
Phonebook, 29
Power adapter, 5
Predialing, 19
Q
Quick reference guide, 1–3
QUIET mode, 18
R
Receiving calls, 19
Recharging, 7
Ringer silencing, 19
S
Safety information, 56–57
Speakerphone, 20
Speed dial, 34–35
Assign or reassign number, 34
Delete number, 35
Make a call, 35
Set voicemail number, 13
W
Wall-mount installation, 8
Warranty, 63–65
T
Technical specifications, 66
Telephone operating range, 66
Troubleshooting, 48–54
V
Visual message waiting indicator, 14
Voicemail, 13–14
Quick access, 13, 35
Voicemail indicator, 14
Volume,
Handset, 10
Listening volume, 22
68
www.telephones.att.com
Audio Assist® is a registered trademark of Advanced American Telephones.
© 2012-2015 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
RBRC® and 1-800-8-BATTERY® are registered trademarks of the
Rechargeable Battery Recycling Corporation.
Printed in China. Issue 3.0 AT&T 03/15.
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