CRL81112/CRL81212
DECT 6.0 cordless telephone
with caller ID/call waiting
Congratulations
on your purchase of this AT&T product. Before using this AT&T product, please
read the Important safety information section on pages 56-57 of this manual.
Please thoroughly read this user’s manual for all the feature operations and
troubleshooting information necessary to install and operate your new AT&T
product. You can also visit our website at www.telephones.att.com or
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
This telephone meets the California Energy Commission regulations for energy
consumption. Your telephone is set up to comply with the energy-conserving
standards right out of the box. No further action is necessary.
This telephone system is compatible with certain AT&T DECT 6.0 cordless
headsets. Visit www.telephones.att.com/headsets for a list of
compatible cordless headsets.
Model number: CRL81112 (one handset)
CRL81212 (two handsets)
Type: DECT 6.0 cordless telephone with caller ID/call waiting
Serial number: ____________________________________________________________
Place of purchase: _________________________________________________________________
Both the model and serial numbers of your AT&T product can be found on the
bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return
your telephone for warranty service.
Telephones identified with this logo have reduced noise and interference when
used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083
Compliant Logo is a trademark of the Telecommunications Industry Association.
Used under license.
and clarity .......................................... 66
HD audio ................................................ 66
Index
Index .............................................................. 67
Getting started
Quick reference guide - handset
CHARGE indicator
On when the handset is charging
in the telephone base or charger.
qCID/VOLUME
Press qCID to show caller ID
history (page 38).
Press to scroll down while in menus.
While entering names or numbers,
press to move the cursor to the left.
Press to decrease the listening
volume when on a call (page 22).
REDIAL/PAUSE
Press repeatedly to view the last
10 numbers dialed (page 20).
While entering numbers, press
and hold to insert a dialing pause
(page 30).
PHONE/FLASH
Press to make or answer a call.
During a call, press to answer an
incoming call when you receive a
call waiting alert (page 22).
1
While reviewing a caller ID log
entry, press repeatedly to add or
remove 1 in front of the telephone
number before dialing or saving it
in the directory (page 39).
Press and hold to set (page 13)
or dial your voicemail number
(page 35).
TONE
Press to switch to tone dialing
temporarily during a call if you
have pulse service (page 24).
/SPEA�ERSPEA�ER
Press to switch between the
speakerphone and the handset
(page 20).
Audio Assist® is a registered trademark of Advanced American Telephones.
MUTE/DELETE
During a call, press to mute the microphone (page 22).
While reviewing the caller ID history, the directory or the
redial memory, press to delete an individual entry (page 39,
page 33 and page 20, respectively).
While predialing (page 19), press to delete digits.
1
pDIR/VOLUME
Press pDIR to show
directory entries (page 32).
Press to scroll up while in menus.
While entering names or
numbers, press to move the
cursor to the right.
Press to increase the listening
volume when on a call (page 22).
MENU/SELECT
Press to show the menu.
While in the menu, press to
select an item or save an
entry or setting.
OFF/CANCELOFF/CANCEL
During a call, press to hang up.
While in a menu, press to cancel
an operation, back up to the
previous menu, or exit the menu
display; or press and hold this
button to exit to idle mode.
Press and hold while the telephone
is not in use to erase the missed
call indicator.
QUIET # (pound key)
Press repeatedly to display other
dialing options when reviewing a
caller ID log entry (page 39).
Press and hold to enter the
QUIET mode setting screen, or to
deactivate QUIET mode (page 18).
AUDIO ASSIST
Voices will sound louder and
clearer when you press AUDIO
ASSIST® while on a call using the
handset (page 24).
®
Getting started
Quick reference guide - handset
Handset
side view
EQ
During an outside or intercom
call, press to change the
audio quality to best suit
your hearing (page 21).
Main menu
Directory (page 29)
Caller ID log (page 36)
Main menu
The > symbol highlights
a menu item.
>Directory
Caller ID log
Intercom (page 27)
Ringers (page 10)
Set date/time (page 12)
Settings (page 13)
Web address (page 17)
Using menus:
Press MENU/SELECT to show the menu.
•
Press qCID or pDIR to scroll through
•
menu items.
Press MENU/SELECT to confirm or save
•
changes to a highlighted menu item.
Press OFF/CANCEL to cancel an
•
operation, back up to the previous menu,
or exit the menu display.
2
Getting started
Quick reference guide - telephone base
IN USE indicator
On when the handset is in use.
On when a handset is being registered.
Flashes when there is an incoming call or
when handsets are being deregistered.
Flashes when another telephone is in use
on the same line.
/HANDSET LOCATOR
While the telephone is idle, press to page
all handsets (page 26).
Press and hold to begin handset
deregistration (page 43).
3
Getting started
Installation
You must install and
charge the battery before
using the telephone.
Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base can be placed on a flat surface
or vertically mounted on the wall (see page 8). For optimum range and better
reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
your telephone line, you must install a DSL filter between the telephone line cord
and the telephone wall jack (see the following page). The filter prevents noise and
caller ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset
display - remove it before use.
For customer service or product information, visit our website at
STOP!
See pages 6-7 for
easy instructions.
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
Avoid placing the telephone base too close to:
Communication devices such as television sets, VCRs, or other
•
cordless telephones.
Excessive heat sources.
•
Noise sources such as a window with traffic outside, motors, microwave
•
ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
•
Excessive moisture.
•
Extremely low temperature.
•
Mechanical vibration or shock such as on top of a washing machine
•
or workbench.
4
Getting started
Telephone base and charger installation
Install the telephone base and charger, as shown below.
The telephone base is ready for tabletop use. If you want to change to wallmounting, see Installation options on page 8 for details.
Telephone base installation
Plug the large end of the
•
telephone base power
adapter into a power
outlet not controlled by
a wall switch.
Route the power
•
adapter cord and the
telephone line cord
through these slots.
Raise the antenna.•
Telephone
line cord
Plug one end of the
•
telephone line cord
into a telephone jack
or a DSL filter.
If you have DSL high-speed
Internet service, a DSL filter
(not included) is required.
The DSL filter must be
plugged into the telephone
wall jack.
•
Plug the other end
of the telephone line
cord into the telephone
jack on the back of the
telephone base.
Charger installation
Plug the power adapter into a power
outlet not controlled by a wall switch.
IMPORTANT INFORMATION
1.
2. The power adapters are intended to be correctly oriented in
Plug the small end of the telephone base power adapter into
•
the power adapter jack on the back of the telephone base.
Use only the power adapter(s) supplied with this product. To
order a replacement power adapter, visit our website at
www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
a vertical or floor mount position. The prongs are not designed
to hold the plug in place if it is plugged into a ceiling,
under-the-table or cabinet outlet.
5
Getting started
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Battery installation and charging
Install the battery, as shown below. Once you have installed the battery, the
screen indicates the battery status (see the following table). If necessary, place
the handset in the telephone base or charger to charge the battery. For best
performance, keep the handset in the telephone base or charger when not in
use. The battery is fully charged after 10 hours of continuous charging. See the
table on page 66 for battery operating times.
If the screen shows Place in charger and flashes, you need to charge the
handset without interruption for at least 30 minutes to give the handset
enough charge to use the telephone for a short time. The following table
summarizes the battery charge indicators and actions to take.
Battery indicatorsBattery statusAction
The screen is blank, or
shows Place in charger
and (flashing).
The screen shows
Low battery and
(flashing).
The screen shows
HANDSET X.
Battery has no or very little
charge. The handset cannot
Charge without interruption
(at least 30 minutes).
be used.
Battery has enough charge
to be used for a short time.
Charge without interruption
(at least 30 minutes).
Battery is charged.To keep the battery charged,
place it in the telephone base
or charger when not in use.
NOTE: If you are on a phone call in low battery mode, you hear four short beeps every minute.
Step 1
Plug the battery connector securely into the socket inside the handset battery
compartment. Insert the supplied battery with the label THIS SIDE UP facing
up, as indicated.
6
Getting started
HD
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HD
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Battery installation and charging
Step 2
Align the cover flat against the battery compartment, then slide it upwards until
it clicks into place.
CHARGE light
Step 3
Charge the handset by placing it
face forward in the telephone base
or charger. The CHARGE light on the
handset is on during charging.
After you install your telephone or power returns following a
power outage, the handset will prompt you to set the date and
time. For instructions, see Set date/time on page 12. To skip
setting the date and time, press OFF/CANCEL.
SET DATE
MM/DD/YY
SET TIME
HH:MM __
IMPORTANT INFORMATION
1. Use only the supplied rechargeable battery or replacement battery (model BT183342/
BT283342). To order, visit our website atwww.telephones.att.com or call
1 (800) 222-3111. In Canada, dial1 (866) 288-4268.
2. If you do not use the handset for a long time, disconnect and remove the battery to
prevent possible leakage.
7
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, use the provided wall-mount bracket to connect with
a standard dual-stud telephone wall-mounting plate. If you do not have this
mounting plate, you can purchase one from many hardware or consumer
electronic retailers. You might need a professional to install the mounting plate.
Tabletop to wall-mount installation
Plug the power cord and telephone line into the telephone base. If you are
1.
using a DSL filter, plug the other end of the telephone line into the filter. Route
the telephone line cord (or DSL filter) through the wall-mount bracket hole.
Position the telephone base, as shown below. Insert the extended tabs
2.
(see below figure 2) of the wall-mount bracket into the slots on the back
of the telephone base (marked B). Push the telephone base down until it is
securely in place.
Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power
3.
adapter into a power outlet not controlled by a wall switch.
Align the holes on the wall-mount bracket with the standard wall plate
4.
and slide the wall-mount bracket down until it locks securely. Bundle the
telephone line cord and power adapter cord neatly with twist ties.
1
3
2
4
Raise the
antenna
8
Getting started
Installation options
Wall-mount to tabletop installation
If the telephone line cord and power adapter cord are bundled, untie
1.
them first.
Push the telephone base up to detach it from the wall-mount bracket.
2.
Unplug the telephone line cord (or DSL filter) from the wall. Unplug the
power adapter from the power outlet.
Push the wall-mount bracket up to remove it from the wall.
3.
See Telephone base and charger installation on page 5.
4.
9
Telephone settings
Handset settings
Use the menu to change the telephone settings.
1. Press MENU/SELECTwhen in idle mode (when the phone
is not in use) to enter the main menu.
2. Press qCID or pDIR to scroll to the feature to be changed.
When scrolling through the menu, the > symbol indicates the
>Directory
Caller ID log
selected menu item.
3. Press MENU/SELECT to select the highlighted item.
NOTE: Press OFF/CANCEL to cancel an operation, back up to the previous menu or exit
the menu display. Press and hold OFF/CANCEL to return to idle mode.
Ringer volume
You can set the ringer volume level (1-6) to one of six levels
or turn the ringer off. When the ringer is off, appears on
the screen.
1. Press MENU/SELECT in idle mode to enter the main menu.
Intercom
>Ringers
2. Use qCID or pDIR to scroll to >Ringers, then press
MENU/SELECT.
3. Press MENU/SELECT again to select >Ringer volume.
>
Ringer volume
Ringer tone
4. Press qCID or pDIR to sample each volume level.
5. Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the previous menu.
RINGER VOLUME
NOTES:
The handset ringer volume also determines the ringer volume for
•
intercom calls.
If the ringer volume is set to off, that handset is silenced for all incoming calls.
•
However, the handset still plays the paging tone when responding to the
handset locator.
10
Telephone settings
Handset settings
Ringer tone
You can choose one of 10 ringer tones.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Ringers, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ringer tone, then press
MENU/SELECT.
4. Press qCID or pDIR to sample each ringer tone.
5. Press MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.
Ringer volume
>
Ringer tone
RINGER TONE
>
Tone 1
11
Telephone settings
Handset settings
Set date/time
If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. You can turn off the date and time
settings of the caller ID service and set the date and time manually (see Use caller ID to automatically set date and time on page 16).
After a power failure or handset registration, the system reminds you to set the
date and time.
Follow the steps to set the month, day, year and time.
When the handset is in idle mode, press MENU/SELECT to
1.
enter the main menu.
Press qCID or pDIR to scroll to >Set date/time and then
2.
press MENU/SELECT.
Press qCID or pDIR to select the month, then press
3.
MENU/SELECT, or enter the number using the dialing keys.
Press qCID or pDIR to select the day, then press
4.
MENU/SELECT, or enter the number using the dialing keys.
Press qCID or pDIR to select the year, then press
5.
MENU/SELECT, or enter the number using the dialing keys,
then press MENU/SELECT to move on to set the time.
Press qCID or pDIR to select the hour, then press
6.
MENU/SELECT, or enter the number using the dialing keys.
Press qCID or pDIR to select the minute, then press
7.
MENU/SELECT, or enter the number using the dialing keys.
Press qCID or pDIR to highlight AM or PM, or press 2 for AM or 7 for PM.
8.
Then, press MENU/SELECT to confirm. There is a confirmation tone and the
screen returns to the previous menu.
Ringers
>Set date/time
SET DATE
MM/DD/YY
SET TIME
HH:MM --
12
Telephone settings
Handset settings
LCD language
You can select English, French, or Spanish to be used for all screen displays.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press MENU/SELECT.
3. Press MENU/SELECT to choose >LCD language.
4. Press qCID or pDIR to highlight >English, >Français or
>Español, then press MENU/SELECT. The screen prompts
you with the message Set English/Français/Español as LCD language?.
5. Press MENU/SELECT to save. There is a confirmation tone
and the screen returns to the previous menu.
NOTE: If you accidentally change the LCD language to French or Spanish,
you can reset it back to English without going through the French or
Spanish menus. Press MENU/SELECT in idle mode, then enter 364#. There is a confirmation tone.
Set speed dial voicemail number
This feature lets you save your voicemail number for quick access when you
press and hold the 1 key.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Voicemail #, then press
MENU/SELECT.
4. Use the dialing keys to enter the voicemail access number
provided by your telephone service provider (up to 30 digits)
when prompted.
Press qCID or pDIR to move the cursor to the left or right.
•
Press MUTE/DELETE to erase a digit.
•
Press and hold MUTE/DELETE to erase all digits.
•
Press REDIAL/PAUSE to enter a three-second dialing pause
•
(a p appears).
5. Press MENU/SELECT to save. Voicemail # saved shows on
the handset.
13
>
LCD language
Voicemail #
LCD LANGUAGE
>
English
Set date/time
>Settings
LCD language
>Voicemail #
VOICEMAIL #
_
Telephone settings
Handset settings
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your telephone
service provider, this feature provides a visual indicator when
you have new voicemail messages.
New voicemail and the icon appear on the handset screen.
Clear voicemail indicator
Use this feature when the telephone indicates there is new voicemail but there
is none. For example, when you have accessed your voicemail while away from
home. This feature only turns off the displayed New voicemail and the icon;
it does not delete your voicemail messages. As long as you have new voicemail
messages, your telephone service provider continues to send the signal to turn
on the indicators.
HANDSET 1
New voicemail
AM
10:21
2/11
To manually turn off the new voicemail indicators:
>
1. Press MENU/SELECT when in idle mode to enter the main menu.
Clr voicemail
Rename handset
2. Use qCID or pDIR to scroll to >Settings, then press MENU/SELECT.
3. Use qCID or pDIR to scroll to >Clr voicemail, then press
MENU/SELECT. The screen shows Reset Voicemail Indicator?.
4. Press MENU/SELECT again to turn the voicemail indicator off.
Reset Voicemail
Indicator?
There is a confirmation tone and the screen returns to the
previous menu.
NOTES:
Your telephone service provider voicemail might alert you to new messages with a stutter (broken)
•
dial tone. Contact your telephone service provider for more details.
For information about using your voicemail service, contact your telephone service provider.
•
14
Telephone settings
Handset settings
Rename handset
You can create a handset name for each system handset.
When the handset is idle, press MENU/SELECT.
1.
Use qCID or pDIR to scroll to >Settings, then press
2.
MENU/SELECT.
Use qCID or pDIR to scroll to >Rename handset, then press
3.
MENU/SELECT.
Change the handset name when prompted.
4.
Press qCID or pDIR to move the cursor to the left or right.
•
Use the dialing keys to enter a name (up to 11 characters).
•
Each time you press a key, a character on that key appears. Additional key
presses produce other characters on that key. See the chart on page 31.
Press MUTE/DELETE to backspace and delete characters.
•
Press and hold MUTE/DELETE to delete all characters.
•
Press MENU/SELECT to save the setting and return to the previous menu.
5.
There is a confirmation tone.
�ey tone
The handset is set to beep with each key press. You can adjust the key tone
volume or turn it off. If you turn off the key tone, there are no beeps when you
press keys.
Clr voicemail
>
Rename handset
RENAME HANDSET
HANDSET____
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >�ey tone, then press
MENU/SELECT.
4. Use qCID or pDIR to select the desired volume or Off.
5. Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the previous menu.
15
Rename handset
>
Key tone
KEY TONE
Telephone settings
Handset settings
Use caller ID to automatically set date and time
Follow the steps to turn the CID time sync feature on or off. The default
setting is On.
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
Key tone
>CID time sync
2. Press qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >CID time sync, then press
MENU/SELECT.
4. Press qCID or pDIR to highlight >On or >Off, then press
MENU/SELECT to save. There is a confirmation tone and the
CID TIME SYNC
>On
screen returns to the previous menu.
Home area code
If you dial seven digits to make a local call (no area code required), enter your
area code into the telephone as the home area code. When you receive a call
from within your home area code, the caller ID history only displays the seven
digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If
you dial 10 digits to make a local phone call, do not use this home area code
feature. If you do, you cannot place local calls from your caller ID log, as they
will have only seven digits.
To set the home area code:
1. Press MENU/SELECT in idle mode to enter the main menu.
CID time sync
>Home area code
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Home area code, then press
MENU/SELECT. The screen briefly shows Only for 7digit dial
from CID.
HOME AREA CODE
_ __
4. Use the dialing keys to enter a three-digit home area code.
Press MUTE/DELETE to delete a digit.
•
Press and hold MUTE/DELETE to delete all digits.
•
5. Press MENU/SELECT to save. There is a confirmation tone and the screen
shows Area code will not show in CID briefly before returning to the
previous menu.
16
Telephone settings
Handset settings
NOTE: If in the future, your telephone service provider requires you to dial 10 digits to make
a local call (area code plus telephone number), you need to delete your home area code and
dial out locally from the caller ID log. With the home area code displayed, press and hold
MUTE/DELETE until the digits are deleted, and then press MENU/SELECT. The home area code
is now restored to its default setting of _ _ _ (empty).
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you
must change the dial mode to pulse dialing before using the telephone.
To set the dial mode:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Dial mode, then press
MENU/SELECT.
4. Use qCID or pDIR to scroll to >Touch-tone or >Pulse, then
press MENU/SELECT. The screen briefly displays DIAL MODE is touch-tone or DIAL MODE is pulse. There is a confirmation
tone and the screen returns to the previous menu.
Web address
Use this feature to view the AT&T website address.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Web address, then press
MENU/SELECT.
Home area code
>Dial mode
DIAL MODE
>Touch-tone
Settings
>
Web address
www.telephones.
att.com
17
Telephone settings
Handset settings
QUIET mode
When QUIET mode is turned on, the telephone silences all sounds during the
set period of time (1-12 hours). After you turn on QUIET mode, this feature
activates immediately.
To turn QUIET mode on:
1. Press and hold QUIET # in idle mode. The screen shows Quiet: _ _ hours
(1-12 hours).
2. Use the dialing keys to enter the desired number of hours (1-12) you would
like to turn on QUIET mode, then press MENU/SELECT. Your screen shows
Quiet mode on.
To turn QUIET mode off:
While QUIET mode is on, press and hold QUIET#. The screen then shows
•
Quiet mode is off and you hear a confirmation tone.
NOTES:
If you change the handset ringer, ringer volume or key tone features when QUIET mode is on, the
•
sample plays but the feature is still muted after saving the setting.
After QUIET mode is turned off or the set period of time has expired, all muted features will be
•
activated again.
18
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