Page 1
Complete user’s manual
CRL32102/CRL32202/CRL32302/
CRL32352/CRL32452
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Page 2
Model number: CRL32102 (one handset)
CRL32202 (two handsets)
CRL32302 (three handsets)
CRL32352 (three handsets)
CRL32452 (four handsets)
Type: DECT 6.0 cordless telephone/answering system with caller ID/call waiting
Serial number:
Purchase date:
Place of purchase:
Both the model and serial number of your AT&T product can be found on the
bottom of the telephone base.
Audio Assist is a registered trademark of Advanced American Telephones.
© 2012-2014 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Congratulations
on your purchase of this AT&T product. Before using this AT&T product,
please read the Important safety information section on pages 74-75
of this manual. Please thoroughly read this user’s manual for all the
feature operations and troubleshooting information necessary to install
and operate your new AT&T product. You can also visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
This telephone system is compatible with certain AT&T DECT 6.0 cordless
headsets. Visit
www.telephones.att.com/headsets
for a list of
compatible cordless headsets.
This telephone meets the California Energy Commission regulations for
energy consumption. Your telephone is set up to comply with the energy–
conserving standards right out of the box. No further action is necessary.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product
with the ENERGY STAR® label indicating it meets the latest
energy efficiency guidelines.
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing
aids and cochlear implants. The TIA-1083 Compliant Logo is a
trademark of the Telecommunications Industry Association. Used
under license.
Page 3
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Power adapter for
telephone base
Telephone base
Abridged user’s manual Quick start guide
Wall mount bracket
Charger for cordless handset
with power adapter installed
(1 for CRL32202)
(2 for CRL32302/CRL32352)
(3 for CRL32452)
Cordless handset
(1 for CRL32102)
(2 for CRL32202)
(3 for CRL32302/CRL32352)
(4 for CRL32452)
Battery for cordless handset
(1 for CRL32102)
(2 for CRL32202)
(3 for CRL32302/CRL32352)
(4 for CRL32452)
Battery compartment cover
(1 for CRL32102)
(2 for CRL32202)
(3 for CRL32302/CRL32352)
(4 for CRL32452)
BY 1021
BT183342/BT283342
2.4V 400mAh Ni-MH
Telephone line cord
Caller ID
Announce
Abridged user’s manual
CRL32102/CRL32202/CRL32302/
CRL32352/CRL32452
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Page 4
i
Complete user’s manual
CRL32102/CRL32202/CRL32302/
CRL32352/CRL32452
DECT 6.0 cordless telephone/
answering system with caller ID/
call waiting
Table of contents
Getting started
Quick reference guide - handset .........2
Telephone base and charger
installation
......................................................5
Battery installation and charging
........6
Battery installation
...............................6
Battery charging
....................................7
Wall mount installation
............................8
Tabletop to wall mount
installation.........................................................8
Wall mount to tabletop
installation ..............................................10
Telephone settings
Menu overview...........................................11
Handset settings
.......................................12
Ringer volume
......................................12
Ringer tone
............................................12
Set date/time
.......................................13
LCD language
.......................................14
Caller ID announce
............................14
Talking digit
...........................................15
Voicemail (visual message
waiting) indicator
................................15
Save your speed dial
voicemail number
...............................16
Clear voicemail indicator
................17
Rename handset
.................................18
Key tone
..................................................18
Use caller ID to automatically
set date and time
...............................19
Home area code
..................................19
Dial mode
...............................................20
Website
....................................................20
QUIET mode
..........................................21
Telephone operation
Handset operation ...................................22
Making a call
.........................................22
On hook dialing (predialing)
.........22
Answering a call
.................................22
Ending a call
.........................................22
Auto off
...................................................22
Temporary ringer silencing
............22
Handset speakerphone
....................23
Last number redial
.............................23
Equalizer
..................................................24
Audio Assist
.........................................24
Volume control
....................................25
Call waiting
............................................25
Mute
..........................................................25
Options while on calls
...........................25
Chain dialing
.........................................26
Temporary tone dialing
...................27
Blind transfer
........................................27
Multiple handset use
..............................28
Handset locator
...................................28
Join a call in progress
......................28
Page 5
ii
Intercom ........................................................29
Answer an incoming call
during an intercom call
...................30
Directory
About the directory .................................31
Shared directory
..................................31
Capacity
...................................................31
Create directory entries
........................32
Create a new directory entry
.......32
Add a predialed telephone
number to the directory
..................33
Reviewing the directory
........................34
Review directory entries
.................34
Search by name...................................34
Display dial
............................................35
Delete a directory entry
..................35
Edit a directory entry
........................35
Dial, delete or edit directory
entries
............................................................35
Speed dial
....................................................36
Assign a speed dial number..........36
Replacing a speed dial entry
........36
Delete a speed dial number..........37
Assign your speed dial
voicemail number
...............................37
Make a call using speed dial
........37
Check your voicemail using
speed dial
...............................................37
Caller ID
About caller ID ..........................................38
Information about caller ID
with call waiting
..................................38
Caller ID history
........................................39
How the caller ID history
(caller ID log) works
..........................39
Missed (new) call indicator
............39
Caller ID operation
..................................40
Memory match
.....................................40
Review the caller ID history
..........40
View dialing options
..........................41
Dial a caller ID log entry
................41
Delete caller ID log entries
...........41
Save a caller ID log entry to
the directory
.........................................42
Reasons for missing caller ID
information
..................................................43
Answering system
Answering system settings ..................44
Announcement
....................................44
Answer on/off
......................................45
Call screening
.......................................46
Number of rings
..................................46
Remote access code
.........................47
Message alert tone
............................48
Message recording time
..................48
About the answering system..............49
Answering system and
voicemail indicators...........................49
Using the answering machine
and voicemail together
................ 49
About the answering system..............50
Message capacity
...............................50
Voice prompts
......................................50
Call screening at the
telephone base
....................................50
Call screening at the handset
......51
Call intercept
........................................51
Base ringer
............................................51
Temporarily turning off the
message alert tone
............................51
Message playback
....................................52
Options during playback
.................52
Delete all old messages
..................53
Recording and playing memos
..........54
Record a memo
...................................54
Play back a memo
.............................54
Page 6
iii
Message counter displays..............55
Remote access...........................................56
Appendix
Adding and registering
handsets/headsets..................................58
Register a handset to your
telephone base....................................58
Deregistering all handsets...................59
Deregister all handsets from
your telephone base.........................59
Screen icons, indicator lights and
alert tones ...................................................60
Screen icons..........................................60
Handset indicator lights..................61
Telephone base indicator lights....61
Handset alert tones...........................62
Telephone base tones......................62
Handset display screen messages...63
Troubleshooting........................................65
Maintenance................................................73
Important safety information.............74
Safety information..............................74
Especially about cordless
telephones .............................................74
Precautions for users of
implanted cardiac pacemakers....75
Pacemaker patients...........................75
Especially about telephone
answering systems.............................75
FCC Part 68 and ACTA...........................76
FCC Part 15.................................................77
California Energy Commission battery
charging testing instructions..................78
Limited warranty.......................................79
Technical specifications........................81
DECT 6.0 digital technology..........81
Telephone operating range...........81
HD audio .................................................81
Index
Index...............................................................82
Page 7
1
Install the telephone base close to a telephone wall jack and an electrical
outlet not controlled by a wall switch. The telephone base can be placed on a
flat surface or vertically mounted on the wall (pages 8-9). For optimum range
and better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (page 5). The filter prevents
noise and caller ID problems caused by DSL interference. Please contact your
DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset
or telephone base display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
Avoid placing the telephone base too close to:
Communication devices such as television sets, VCRs, or other
cordless telephones.
Excessive heat sources.
Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
Excessive moisture.
Extremely low temperature.
Mechanical vibration or shock such as on top of a washing machine or
work bench.
•
•
•
•
•
•
•
You must install and charge
the battery before using the
cordless handset.
See pages 6 and 7 for easy
instructions.
Page 8
2
Getting started
Quick reference guide - handset
Audio Assist is a registered trademark of Advanced American Telephones.
CHARGE indicator
On when the handset is
charging in the telephone base
or charger (page 6).
qCID/VOLUME
Press qCID to show the
caller ID history (page 40).
Press to scroll down while
in menus (
page 11).
While entering names or
numbers, press to move the
cursor to the left.
Press to decrease the listening
volume when on a call (
page 25),
or to decrease the message
playback volume (
page 53).
PHONE/FLASH
Press to make or answer a call
(page 22).
During a call, press to answer an
incoming call when you receive
a call waiting alert (
page 25).
1
While reviewing a caller ID
log entry, press repeatedly to
add or remove 1 in front of
the telephone number before
dialing or saving it in the
directory (page 41).
Press and hold to set (
page 16)
or dial your voicemail number
(page 37) when the handset is
not in use.
MUTE/DELETE
During a call, press to mute the microphone (page 22).
While reviewing the caller ID history, the directory or
the redial memory, press to delete an individual entry
(
page 41).
While predialing, press to delete digits (
page 23).
While editing numbers or names in the directory, press
to delete digits or characters, press and hold to delete all
digits or characters (
page 35).
/SPEA�ERSPEA�ER
Press to switch between the
speakerphone and the handset
(page 23).
QUIET# (pound key)
Press repeatedly to display
other dialing options when
reviewing a caller ID log entry
(page 41).
Press and hold to enter the
QUIET mode setting screen,
or to deactivate QUIET mode
(page 21).
OFF/CANCELOFF/CANCEL
During a call, press to hang up
(page 22).
While in a menu, press to cancel
an operation, back up to the
previous menu, or exit the menu
display; or press and hold this key
to exit to idle mode (
page 11).
Press and hold while the
telephone is not in use to erase
the missed call indicator (
page 39).
MENU/SELECT
Press to show the menu (page 11).
While in the menu, press to
select an item (
page 11) or
save an entry or setting.
pDIR/VOLUME
Press pDIR to show directory
entries (page 34).
Press to scroll up while in menus
(
page 11).
While entering names or
numbers, press to move the
cursor to the right.
Press to increase the listening
volume when on a call (
page 25),
or to increase the message
playback volume (page 53).
TONE
Press to switch to tone dialing
temporarily during a call if you
have pulse service (page 27).
REDIAL/PAUSE
Press repeatedly to view the
last 10 numbers dialed (page 23).
While saving numbers into the
directory,
press and hold
to
insert a dialing pause (page 32).
AUDIO ASSIST
During a call, press to enhance
the clarity and loudness of your
caller’s voice (page 24).
Incoming call light
Flashes when there is a incoming call or
when the base is paging the handset.
Page 9
3
Getting started
Quick reference guide - handset
Using menus
Press MENU/SELECT to enter the main menu.
Press
DIR or CID to scroll through menu items.
Press
MENU/SELECT to select or modify an item.
Press
OFF/CANCEL to cancel an operation, back up to the
previous menu, or exit the menu display.
Main menu
Play messages (page 49)
Answering sys (
page 44)
Directory (
page 31)
Caller ID log (
page 38)
Intercom (appears if you have more than one handset,
page 29)
Ringers (page 12)
Set date/time (
page 13)
Settings (pages 14-20)
Web address (
page 20)
The > symbol indicates the
current feature to select.
>Play messages
Answering sys
EQ
During an outside call, intercom call, message
or announcement playback, press to change
the quality of the audio to best suit your
hearing (page 24).
Page 10
4
Getting started
Quick reference guide - telephone base
Caller ID
Announce
IN USE indicator
On when handsets are in use, or when the
answering system is answering an incoming call.
On when a handset is being registered.
Flashes when there is an incoming call
or when handsets are being deregistered
(
page 59).
Flashes when another telephone is in use on
the same line.
Message counter
Shows the number
of messages or other
answering system
information.
Shows the base ringer
volume or playing
message volume.
/PLAY/STOP
Press to start or
stop message
playback
(page 52).
/S�IP
Press to skip
a message
(
page 52).
/REPEAT
Press to repeat a
message (page 52).
Press twice to play
the previous message
(
page 52).
X/DELETE
Press to delete the message currently playing
(page 52).
Press twice to delete all old messages when the
phone is not in use (
page 53).
/ANS ON
Press to turn the built-in
answering system on or off
(page 45).
VOLq and VOLp
During message playback, press to adjust the
listening volume (page 52).
While in idle mode, press to adjust the base
ringer volume (
page 51).
/HANDSET LOCATOR
While the phone is idle, press
to page all handsets (
page 28).
Incoming call light
Flashes when there is a
incoming call.
SLOW
Press to slow down
the message playback
(page 52).
Page 11
5
Getting started
Install the telephone base and charger, as shown below.
The telephone base comes ready for tabletop use. If you want to mount your
telephone on a wall, refer to Wall mount installation on page 8 for details.
Telephone base and charger installation
IMPORTANT INFORMATION:
Use only the power adapters provided with
this product. To obtain a replacement, visit our
website at
www.telephones.att.com
or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
The power adapters are intended to be correctly
oriented in a vertical or floor mount position. The
prongs are not designed to hold the plug in place
if it is plugged into a ceiling, under-the-table or
cabinet outlet.
1.
2.
Plug the large end
of the smaller power
adapter into an
electrical outlet not
controlled by a
wall switch.
Ensure the small end
of the smaller power
adapter is plugged
into the power jack
on the back of the
charger.
Route the cord
through the slot.
Telephone line cord
A DSL filter (not included)
is required if you have
DSL high-speed Internet
service. The DSL filter
must be plugged into the
telephone wall jack.
Plug the small end
of the larger power
adapter into the power
jack on the back of the
telephone base.
Plug the large end
of the larger power
adapter into an
electrical outlet not
controlled by a wall
switch.
Plug the other end
of the telephone line
cord into the TEL. LINE
jack on the back of the
telephone base.
Plug one end of the
telephone line cord
into a telephone jack
or a DSL filter.
Route the cords
through the slots.
Page 12
6
Getting started
Battery installation and charging
Battery installation
Install the battery, as shown below.
IMPORTANT INFORMATION:
Use only the supplied rechargeable battery or replacement battery (model BT183342). To order,
visit our website at
www.telephones.att.com, or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
Plug the battery connector securely into
the socket inside the handset battery
compartment. Insert the supplied battery
with the label THIS SIDE UP facing up,
as indicated.
1.
To replace the battery, press the tab and
slide the battery compartment cover
downwards. Lift out the old battery and
disconnect it from the handset. Follow the
instructions mentioned above to install and
charge the new battery.
Align the cover flat against the
battery compartment, then slide
it upwards until it clicks into place.
2.
Charge the handset by placing it face
forward in the telephone base or charger.
The CHARGE light is on when charging.
3.
Battery Pack
BT183342 2.4V 400mAh Ni-MH
WARNING: DO NOT BURN OR
PUNCTURE BATTERIES
MADE IN CHINA
MANUFACTURED BY BYD BYYYWW
CHARGE light
Page 13
7
Getting started
Battery installation and charging
Battery charging
Once you have installed the battery, the screen indicates
the battery status (see the table). If necessary, place the
handset in the telephone base or charger to charge the
battery. For best performance, keep the handset in the
telephone base or charger when not in use. The battery is
fully charged after 10 hours of continuous charging. See
Technical specifications on page 81 for battery
operating times.
If the screen is blank, you need to charge the handset without interruption
for at least 30 minutes to give the handset enough charge to use the
telephone for a short time. The screen shows Low battery until you have
charged the battery without interruption for at least 30 minutes. The
following table summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank or shows
Place in charger.
Battery has no or very little
charge. The handset cannot
be used.
Charge without interruption
(at least 30 minutes).
The screen shows
Low battery and
flashes.
Battery has enough charge to
be used for a short time.
Charge without interruption
(at least 30 minutes).
The screen shows HANDSET X
and the battery icon shows
, or .
Battery is charged. To keep the battery charged,
place it in the telephone base
or charger when not in use.
NOTES:
If you are on a call in low battery mode, you hear four short beeps every minute.
When you place the handset in the telephone base or charger, if no battery is installed
in that handset, the CHARGE light is off and the screen shows No battery. Follow the
instructions in Battery installation on page 6 to install the battery.
•
•
HANDSET 1
11/20
10:30
PM
Page 14
8
Getting started
Wall mount installation
The telephone base comes ready for tabletop use. If you want to mount your
telephone on a wall, use the provided wall mount bracket to connect with
a standard dual-stud telephone wall mounting plate. If you do not have this
mounting plate, you can purchase one from many hardware or consumer
electronics retailers. Professional assistance may be required to install the
mounting plate.
Tabletop to wall mount installation
With the upper tabs (marked A) on top, align the holes of the wall mount
bracket with the studs on the standard wall mounting plate and slide the
bracket down until it locks securely.
1.
Plug one end of the telephone line cord into the jack on the bottom of the
telephone base and plug the other end into the telephone wall jack (or
DSL filter). Plug the small end of the telephone base power adapter into
the jack on the bottom of the telephone base and plug the other end into
an electrical outlet not controlled by a wall switch. Route the telephone
line cord and the power cord through the grooves at the bottom of the
telephone base, accordingly.
2.
Page 15
9
Getting started
Wall mount installation
Hold the cords to the side of the telephone base. Align the upper slots
on the back of the telephone base just above the upper tabs (marked A)
of the wall mount bracket. Make sure the lower slots of the telephone
base are also aligned above the lower tabs (marked B) of the wall mount
bracket. Push the telephone base down until it clicks securely in place.
3.
Bundle the telephone line cord and power adapter cord neatly with
twist ties.
4.
Page 16
10
Getting started
Wall mount installation
Wall mount to tabletop installation
To change the telephone base from the wall mount installation to tabletop
installation, follow the steps.
Unplug the large end of the larger power adapter from the electrical outlet.
If the telephone line cord and power adapter cord are bundled, untie
them first. Slide the wall mount bracket up and remove it from the wall
mounting plate.
1.
2.
Unplug the end of the telephone line cord or the DSL filter from the
telephone wall jack. Lift the telephone base up to detach it from the wall
mount bracket.
3.
Refer to Telephone base and charger installation on page 5 to install the
telephone base.
4.
Page 17
11
Menu overview
Use the menu to change the telephone settings.
Press MENU/
SELECT when the handset is not in use to
enter the main menu.
Press
DIR or CID until the > symbol is next to the
feature you want to select.
Press
MENU/SELECT to select the highlighted item.
NOTE: Press OFF/CANCEL to cancel an operation, back up to the
previous menu or exit the menu display. Press and hold
OFF/CANCEL to return to idle mode.
1.
2.
3.
Telephone settings
>Play messages
Answering sys
HANDSET 1
10/20
10:30
PM
Page 18
12
Telephone settings
Handset settings
Ringer volume
You can set the ringer volume level to one of six levels or
turn the ringer off. When the ringer is off,
appears on
the screen.
Press MENU/
SELECT in idle mode to enter the
main menu.
Use
qCID or pDIR to scroll to >Ringers, then press
MENU/SELECT.
Press
MENU/SELECT again to select >Ringer volume.
Press
qCID or pDIR to sample each volume level.
Press
MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
NOTES:
The handset ringer volume also determines the ringer volume for
intercom calls.
If the ringer volume is set to off, that handset is silenced for all incoming calls. However,
the handset still plays the paging tone when responding to the handset locator.
If the ringer volume is set to off, caller ID will not be announced and Caller ID won’t be
announced displays briefly on the screen.
Ringer tone
You can choose one of 10 ringer tones for the handset.
Press MENU/
SELECT in idle mode to enter the
main menu.
Use
qCID or pDIR to scroll to >Ringers, then press
MENU/SELECT.
Press DIR or CID to scroll to >Ringer tone, then press
MENU/SELECT.
Press
DIR or CID to sample each ringer tone.
Press
MENU/SELECT to save your preference. There is a confirmation tone
and the screen returns to the previous menu.
NOTE: If you turn off the handset ringer volume, you will not hear ringer tone samples.
1.
2.
3.
4.
5.
•
•
•
1.
2.
3.
4.
5.
>Ringer volume
Ringer tone
RINGER VOLUME
Intercom
>Ringers
RINGER TONE
>Tone 1
Page 19
13
Telephone settings
Handset settings
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are
set automatically with each incoming call. The year must be set so that the
day of the week can be calculated from the caller ID information. You can
also turn off the date and time settings of the caller ID service and set the
date and time manually (see Use caller ID to automatically set date and
time on
page 19).
After a power failure or handset registration, the system prompts you to set
the date and time.
To set the date and time manually:
When the handset is in idle mode, press MENU/
SELECT
to enter the main menu.
Use
qCID or pDIR to scroll to >Set date/time and then
press MENU/SELECT.
Use
qCID or pDIR to choose the month (MM), or enter
the number using the dialing keys.
Use
qCID or pDIR to choose the day (DD), or enter the
number using the dialing keys.
Use
qCID or pDIR to choose the year (YY), or enter the
number using the dialing keys, then press MENU/SELECT
to move on to set the time.
Use
qCID or pDIR to choose the hour (HH), or enter the
number using the dialing keys.
Use
qCID or pDIR to choose the minute (MM), or enter
the number using the dialing keys.
Use
qCID or pDIR to choose AM or PM, or press 2 for AM or 7 for PM.
Then, press MENU/SELECT to confirm. There is a confirmation tone and the
screen returns to the previous menu.
NOTE: If the clock is not set when a message is recorded, the system announces, “Time and
day not set,” before it plays the message.
1.
2.
3.
4.
5.
6.
7.
8.
Ringers
>Set date/time
SET DATE
MM/DD/YY
SET TIME
HH:MM --
Page 20
14
Telephone settings
Handset settings
LCD language
You can select the language used for all screen displays.
Press MENU/
SELECT in idle mode to enter the main
menu.
Use
qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
Press
MENU/SELECT to choose >LCD language.
Press
qCID or pDIR to highlight >English, >Français
or >Español, then press MENU/SELECT. The screen
prompts Set English/Français/Español as LCD
language?
Press
MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the previous menu.
NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it
back to English without going through the French or Spanish menus. Press MENU/SELECT on
the handset in idle mode, then enter 364#. There is a confirmation tone.
Caller ID announce
The caller ID announce feature lets you know who’s calling without having
to look at the display. When you have an incoming call, the handset and/or
base speaks “Call from...” and the name of the caller based on the directory
or caller ID information. If the caller’s name is private or unknown, the phone
number up to the last 11 digits will be announced. If the caller’s phone
number is also private or unknown, no information will be announced. The
default setting is On.
To turn on or off the caller ID announce feature:
Press MENU/
SELECT in idle mode to enter the main menu.
Use
qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
Use
qCID or pDIR to scroll to >Caller ID annc, then
press MENU/SELECT.
Use
qCID or pDIR to highlight the desired option, then
press MENU/SELECT.
Set all On/Off - Change the setting for the base
and all handsets.
Local handset - Change the setting for that
handset only.
Base - Change the setting for the telephone base only.
1.
2.
3.
4.
5.
1.
2.
3.
4.
•
•
•
>LCD language
Caller ID annc
LCD language
>Caller ID annc
CALLER ID ANNC
>Set all On/Off
LCD LANGUAGE
>English
Page 21
15
Telephone settings
Use qCID or pDIR to indicate >On or >Off, then press
MENU/SELECT. There is a confirmation tone and the
screen returns to the previous menu. If you change the
setting to Set all On/Off, the screen shows CID Annc
ON/OFF on all HS & BS.
NOTES:
To use the caller ID announce feature, you must subscribe to caller ID service from your
telephone service provider.
When there are up to five handsets registered, the telephone system supports caller ID
announce for all handsets. If six or more handsets are registered, the system supports
caller ID announce for the first four registered handsets only.
This feature does not announce information for call waiting calls.
It takes at least 2 rings for the phone to receive caller ID information and announce it. If
the phone is answered before the end of the second ring, the phone won’t have time to
announce the caller’s information.
Pronunciation of names may vary with this feature. Not all names may be
pronounced correctly.
Caller ID announce is available in English only.
Talking digit
You can select up to three levels of volume or turn off the audible spoken tone
that is spoken when you press the dialing keys (0-9,
and #) during predialing.
Press MENU/
SELECT in idle mode to enter the main menu.
Use
qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
Use
qCID or pDIR to scroll to >Talking Digit, then
press MENU/SELECT.
Press
qCID or pDIR to sample each volume level.
Press
MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your
telephone service provider, this feature provides a visual
indication when you have new voicemail messages.
New voicemail and the
icon appear on the handset screen.
NOTES:
This feature does not indicate new messages recorded on your phone’s built-in
answering system.
For more information about the difference between your answering system and
voicemail, see
page 49.
5.
•
•
•
•
•
•
1.
2.
3.
4.
5.
•
•
Handset settings
Caller ID annc
>Talking Digit
SET ALL HS & BS
>Off
TALKING DIGIT
HANDSET 1
New voicemail
10/20
10:30
PM
Page 22
16
Telephone settings
Save your speed dial voicemail number
This feature lets you save your voicemail number for easy access when you
press and hold the
1 key.
To save your voicemail number:
Press MENU/
SELECT in idle mode to enter the main menu.
Use
qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
Use
qCID or pDIR to scroll to >Voicemail #, then press
MENU/SELECT.
Use the dialing keys to enter the voicemail access
number provided by your telephone service provider (up
to 30 digits) when prompted.
Press q
CID or pDIR to move the cursor to the left
or right.
Press
MUTE/DELETE on the handset to erase a digit.
Press and hold
MUTE/DELETE on the handset to
erase all digits.
Press
REDIAL/PAUSE to enter a three-second dialing pause (a p appears).
Press
MENU/SELECT to save. There is a confirmation tone and the screen
displays Voicemail # saved, then returns to the previous menu.
1.
2.
3.
4.
•
•
•
•
5.
Talking Digit
>Voicemail #
VOICEMAIL #
_
Handset settings
Page 23
17
Telephone settings
Clear voicemail indicator
Use this feature when the telephone indicates there is new voicemail but
there is none. For example, when you have accessed your voicemail while
away from home. This feature only turns off the displayed New voicemail
and the
icon; it does not delete your voicemail messages. As long as you
have new voicemail messages, your telephone service provider continues to
send the signal to turn on the indicators.
To manually turn off the new voicemail indicators:
1. Press MENU/SELECT when in idle mode to enter the
main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Clr voicemail, then
press MENU/SELECT. The screen shows Reset Voicemail
Indicator?
4
. Press MENU/SELECT again to turn the voicemail
indicator off. There is a confirmation tone and the
screen returns to the previous menu.
NOTES:
Your telephone service provider voicemail may alert you to new messages with a stutter
(broken) dial tone. Contact your telephone service provider for more details.
For information about using your voicemail service, contact your telephone service provider.
•
•
Handset settings
Voicemail #
>Clr voicemail
Reset Voicemail
Indicator?
Page 24
18
Telephone settings
Rename handset
You can create a handset name for each system handset.
1. When the handset is idle, press MENU/
SELECT.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Rename handset, then
press MENU/SELECT.
4
. Change the handset name when prompted.
Press
qCID or pDIR to move the cursor to the left
or right.
Use the dialing keys to enter a name (up to 11
characters). Each time you press a key, a character
on that key appears. Additional key presses produce
other characters on that key. See the chart on
page 33.
Press
MUTE/DELETE to backspace and delete a character.
Press and hold
MUTE/DELETE to delete all characters.
5. Press
MENU/SELECT to save the setting and return to the previous menu.
There is a confirmation tone.
�ey tone
The handset is preset to beep with each key press. You
can adjust the key tone volume or turn it off. If you turn
off the key tone, there are no beeps when you press keys.
Press MENU/
SELECT in idle mode.
Use
DIR or CID to scroll to >Settings, then press
MENU/SELECT.
Use
DIR or CID to scroll to >�ey tone, then press
MENU/SELECT.
Use
DIR or CID to sample each volume level.
Press
MENU/SELECT to save your preference. There
is a confirmation tone and the screen returns to the
previous menu.
•
•
•
•
1.
2.
3.
4.
5.
Handset settings
Clr voicemail
>Rename handset
RENAME HANDSET
HANDSET____
Rename handset
>Key tone
KEY TONE
Off
Page 25
19
Telephone settings
Use caller ID to automatically set date and time
If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. Follow the steps to turn the CID time
sync feature on or off. The default setting is On.
1. When the handset is in idle mode, press MENU/SELECT
to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >CID time sync, then
press MENU/SELECT.
4. Use qCID or pDIR to highlight >On or >Off, then press
MENU/SELECT to save. There is a confirmation tone and
the screen returns to the previous menu.
Home area code
If you dial seven digits to make a local call (no area code required), enter
your area code into the telephone as the home area code. When you receive
a call from within your home area code, the caller ID history only displays the
seven digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you
dial ten digits to make a local phone call, do not use this home area code
feature. If you do, you cannot place local calls from your caller ID log, as they
will have only seven digits.
To set the home area code:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Home area code, then
press MENU/SELECT. The screen briefly shows
Only for 7digit dial from CID.
4. Use the dialing keys to enter a three-digit home area
code.
Press
MUTE/DELETE to delete a digit.
Press and hold
MUTE/DELETE to delete all digits.
5. Press MENU/SELECT to save. There is a confirmation
tone and the screen shows Area code will not show in
CID briefly before returning to the previous menu.
NOTE: If in the future, your telephone service provider requires you to dial ten digits to
make a local call (area code plus telephone number), you need to delete your home
area code to dial out locally from the caller ID log. With the home area code displayed,
press and hold MUTE/DELETE until the digits are deleted, and then press MENU/SELECT.
The home area code is now restored to its default setting of _ _ _ (empty).
•
•
Handset settings
Key tone
>CID time sync
CID TIME SYNC
>On
CID time sync
>Home area code
HOME AREA CODE
___
Page 26
20
Telephone settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you
must change the dial mode to pulse dialing before using the telephone.
To set the dial mode:
1. Press MENU/SELECT in idle mode to enter the
main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Dial mode, then press
MENU/SELECT.
4. Use qCID or pDIR to highlight >Touch-tone or >Pulse,
then press MENU/SELECT. The screen briefly displays
DIAL MODE is touch-tone or DIAL MODE is pulse.
There is a confirmation tone and the screen returns to
the previous menu.
Website
Use this feature to view the AT&T website address.
1. Press MENU/SELECT in idle mode to enter the main
menu.
2. Use qCID or pDIR to scroll to >Web address, then
press MENU/SELECT.
Handset settings
Home area code
>Dial mode
DIAL MODE
>Touch-tone
Settings
>Web address
www.telephones.
att.com
Page 27
21
Telephone settings
Handset settings
QUIET mode
When QUIET mode is turned on, the telephone silences all sounds (except
the handset locator paging tone) during the set period of time (1-12 hours).
After you turn on QUIET mode, this feature activates immediately and
the answering system turns on automatically. When QUIET mode is on,
the answering system takes calls and records messages without
broadcasting them.
To turn QUIET mode on:
Press and hold QUIET # in idle mode to enter the QUIET mode setting
screen. The screen shows Quiet: _ _ hours (1-12) hours.
Use
qCID or pDIR or the dialing keys to enter the desired number of hours
(1-12) you would like to turn on QUIET mode, then press MENU/SELECT.
Your screen briefly shows Answering sys is ON and then Quiet mode on.
To turn QUIET mode off:
While QUIET mode is on, press and hold QUIET # to turn QUIET mode off
when the handset is not in use. The screen shows Quiet mode is off and
you hear a confirmation tone.
NOTES:
If you change the base ringer, handset ringer, ringer volume, key tone, or caller ID
announce features when QUIET mode is on, the sample plays but the feature is still
muted after saving the setting.
After QUIET mode is turned off or the set period of time has expired, all muted features
will be activated again.
Intercom is available during QUIET mode, but the handset will not ring.
1.
2.
•
•
•
•
Page 28
22
Handset operation
Making a call
Press
PHONE/FLASH or /SPEA�ERSPEA�ER on the handset,
then enter the telephone number.
The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
NOTE: While on a call, pressing PHONE/FLASH or /SPEA�ERSPEA�ER
to access services from your telephone service provider does not affect the elapsed time.
On hook dialing (predialing)
1. Enter the telephone number on the handset. Press MUTE/DELETE to make
corrections when entering the phone number.
2. Press PHONE/FLASH or /SPEA�ERSPEA�ER to dial.
Answering a call
Press
PHONE/FLASH or /SPEA�ERSPEA�ER on the handset.
-OR-
Press any dialing key (0-9, TONE
or #) on the handset.
Ending a call
Press
OFF/CANCEL on the handset or return the handset to the telephone
base or charger.
Auto off
A call ends automatically when you put the handset in the telephone base
or charger.
Temporary ringer silencing
Using a cordless handset:
Press
OFF/CANCEL or MUTE/DELETE while the telephone
is ringing to silence the ringer temporarily on that handset
only. This turns off the ringer without disconnecting
the call. The next incoming call rings normally at the
preset volume.
NOTE: The telephone base and all handsets ring when there is an incoming call unless the
ringer volume is turned off on that handset.
•
•
•
Telephone operation
Ringer muted
10/20
10:30
PM
Phone 00:00:08
10/20
10:30
PM
Page 29
23
Telephone operation
Handset speakerphone
During a call, press
/SPEA�ERSPEA�ER to switch between handsfree speakerphone
and normal handset use. Press OFF/CANCEL to hang up.
NOTES:
When you use the speakerphone, the key pad of the handset and the
/SPEA�ER
button are lit.
The speakerphone uses more power than the normal handset. If the handset
battery becomes very low while you are using the speakerphone, the call remains in
speakerphone mode until you hang up or the battery becomes depleted.
After installing a battery into the handset, the screen may show Low battery. If you
use the speakerphone at this time, the battery may become depleted. Follow the
instructions in the Battery installation and charging section on pages 6-7.
Last number redial
Each handset and the telephone base stores the last 10 telephone numbers
dialed (up to 30 digits each).
To view the ten most recently dialed numbers:
To display the most recently called number, press
REDIAL/
PAUSE.
To view up to ten recently called numbers, press
REDIAL/
PAUSE, then qCID, pDIR or REDIAL/PAUSE
repeatedly.
Press
OFF/CANCEL to exit.
To redial a number:
To dial the displayed number, press
PHONE/FLASH or /SPEA�ERSPEA�ER.
-OR-
Press
PHONE/FLASH or /SPEA�ERSPEA�ER, then press REDIAL/PAUSE
repeatedly to view the redial memory. Press MENU/SELECT to dial the
displayed number.
To delete a redial entry:
While the screen displays the desired number, press
MUTE/DELETE to
delete the number from the redial memory.
•
•
•
•
•
•
•
•
Handset operation
REDIAL #1/3
888-883-2445
Page 30
24
Telephone operation
Handset operation
Equalizer
The handset equalizer enables you to change the quality
of the audio to best suit your hearing.
While on an outside call or intercom call, or listening to
a message or announcement, press EQ
to select the
equalizer setting Treble 1, Treble 2, Bass or Natural
(the default setting). The current setting is shown on the
handset screen for two seconds.
NOTES:
If you switch the call between the handset and the speakerphone by pressing
/
SPEA�ER, the audio setting remains unchanged.
The current equalizer setting remains unchanged until a new setting is selected.
Audio Assist
Use the Audio Assist feature to enhance the clarity and loudness of your
caller’s voice on the handset earpiece or when you are listening to a
message or an announcement.
To turn on this feature:
While you are on a call or listening to a message or an
announcement using the handset earpiece, press
AUDIO ASSIST
. The screen shows Audio assist on. The
icon appears until you turn off this feature.
You must press AUDIO ASSIST
every time you
want to activate the feature.
To turn off this feature:
Press AUDIO ASSIST
. The screen shows Audio assist off.
-OR-
Audio Assist
ends when you switch from the handset earpiece (normal
handset use) to the speakerphone.
NOTE: Audio Assist ends when you end the call. If you end a call when the Audio Assist
feature is on, the handset earpiece listening volume automatically resets to level 1 (the
minimum setting) for the next call.
•
•
•
•
•
Bass
10/20
10:30
PM
Audio Assist is a registered trademark of Advanced American Telephones.
AUDIO
ASSIST
Page 31
25
Telephone operation
Volume control
You can set the listening volume to one of six levels. While
on a call, press q
CID/VOLUME to decrease or press
pDIR/VOLUME to increase the listening volume.
NOTES:
Handset and speakerphone volume settings are independent.
When the volume reaches the minimum or maximum setting, you hear two beeps.
Call waiting
If you subscribe to call waiting service from your telephone service provider,
and someone calls while you are already on a call, you hear two beeps.
Press
PHONE/FLASH on the handset to put your current call on hold and
take the new call. Press PHONE/FLASH at any time to switch back and
forth between calls.
NOTE: Missed call waiting calls are not counted as missed calls.
Mute
Use the mute function to turn off the microphone. You can hear the caller,
but the caller cannot hear you.
To mute a call:
• While on a call, press MUTE/DELETE. When mute is on,
the handset shows Muted for a few seconds and MUTE
icon displays until you turn off mute.
To end mute a call:
• Press MUTE/DELETE again. When mute is off, Microphone ON appears
temporarily on the handset.
•
•
•
Options while on calls
Page 32
26
Telephone operation
Chain dialing
Use this feature to initiate a dialing sequence from the numbers in the
directory, caller ID history or redial memory while you are on a call.
Chain dialing is useful when you wish to access other numbers (such as bank
account numbers or access codes) from the directory, caller ID history or
redial list.
To access the directory while on a call:
1. Press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Directory and then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
To access the caller ID log while on a call:
1. Press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Caller ID log, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
To access the redial list while on a call:
1. Press REDIAL/PAUSE to show the most recently
dialed number.
2. Press qCID or pDIR to scroll to the desired number,
or press REDIAL/PAUSE repeatedly to show the last 10to show the last 10
recently dialed numbers. Then, press MENU/SELECT to
dial the number shown.
NOTES:
You cannot edit a directory entry while on a call. For more details about the directory,
see
page 31.
You cannot copy a caller ID entry into the directory while on a call. For more details
about the caller ID history, see
page 39.
If you press REDIAL/
PAUSE while on a call, you can only view the 10 most recently dialed
numbers and you cannot erase the entries. For more details about the redial memory,
see page 23.
Press
OFF/CANCEL to exit redial, directory or caller ID history when on a call.
•
•
•
•
Options while on calls
>Directory
Caller ID log
Directory
>Caller ID log
REDIAL #1/10
888-883-2445
Page 33
27
Telephone operation
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone
dialing temporarily during a call. This is useful if you need to send touch-tone
signals to access your telephone banking or long distance services.
1. During a call, press TONE .
2. Use the dialing keys to enter the desired number. The telephone sends
touch-tone signals.
3. The telephone automatically returns to pulse dialing after you end the call.
Blind transfer
While on an outside call, you can transfer the call to a specific device or any
device without notifying them.
1. During the call, press MENU/
SELECT.
2. Press
MENU/SELECT to choose >Transfer.
If you have two handsets, the outside call is put on
hold and your handset shows Transferring call...
The other handset rings and shows Transfer from
other handset.
If you have more than two handsets, your screen
shows TRANSFER TO:
Use the dialing keys to eenter a
specific handset number (1-9 for handsets 1-9, TONE followed by 0-2 for
handsets 10-12, or TONE followed by # for all handsets), or press qCID or
pDIR to scroll to the desired handset and press MENU/SELECT. The outside
call is put on hold and your handset screen shows Transferring call... or
Transferring call to all... The other handset rings and shows Transfer from
HANDSET X (X represents the handset number).
3.
To answer the call on the destination handset, press, press PHONE/FLASH or
/SPEA�ERSPEA�ER, or any dialing key (0-9, , or #). The initiating handset shows
Call transferred and goes to idle mode.
NOTES:
To cancel the transfer and return to the external call before the blind transfer call is
answered, press
OFF/CANCEL on your handset.
If the other handset does not answer the transfer within 30 seconds, the transfer ends and
the original handset rings while showing No response to transfer. If the original handset does
not pick up within 30 seconds, the handset returns to idle mode and the outside call ends.
•
•
•
•
Options while on calls
>Transfer
Intercom
Page 34
28
Multiple handset use
Multiple handset use
Handset locator
The handset locator feature is useful if you misplace any
handsets.
To start the paging tone:
Press
/HANDSET LOCATOR on the telephone base to
start the paging tone on all handsets for 60 seconds.
NOTE: If you press OFF/CANCEL or MUTE/DELETE on a handset, the ringer of that handset
stops, but the paging to the rest of the handsets continues.
To stop the paging tone:
Press
PHONE/FLASH, /SPEA�ERSPEA�ER, or any dialing key (0-9, TONE , or #)
on the handset(s).
-OR-
Press
/HANDSET LOCATOR on the telephone base.
Join a call in progress
When a handset is already on a call and you would like to join the call, press
PHONE/FLASH or /SPEA�ERSPEA�ER on your handset.
Press
OFF/CANCEL or place the handset in the telephone base or charger to
end the call. The call does not end until all handsets hang up.
NOTE: You can use a maximum of four system handsets at the same time on an outside call.
•
•
•
Page 35
29
Multiple handset use
Use the intercom feature for conversations between two handsets. This
feature is only available if you have at least two system handsets. Intercom
is not available for the CRL32102 model. You can buy accessory handsets
(AT&T model CRL30102) to expand your system.
Use a handset to initiate intercom calls and transfer calls.
1. Press MENU/
SELECT in idle mode to enter the main menu. Press qCID or
pDIR to scroll to >Intercom, then press MENU/SELECT. Choose from the
following options.
If you have a two-handset system, your handset
screen shows Calling other handset.
If you have more than two handsets, your screen
shows INTERCOM TO:
Use the dialing keys to eenter
a specific handset number (1-9 for handsets 1-9,
TONE
followed by 0-2 for handsets 10-12, or
TONE followed by # for all handsets), or press
qCID or pDIR to scroll to the desired handset and
press
MENU/SELECT. Your handset screen shows
Calling HANDSET X or Calling all handsets.
The other handset(s) rings and shows Other handset
is calling, HANDSET X is calling all or HANDSET X is
calling (X represents the handset number).
2. To answer the intercom call, press PHONE/FLASH,
/SPEA�ERSPEA�ER or any dialing key (0-9, TONE , or #) on
any called handset. Both handsets now show Intercom.
3. To end the intercom call, one party presses OFF/
CANCEL, or places the handset back in the telephone base or charger. The
other party hears four beeps. Both handsets display Intercom ended.
NOTES:
Before the intercom call is answered, you can cancel it by pressing
OFF/CANCEL.
If the called handset is not answered within 100 seconds, or if it is in the directory or caller ID
log, or is on a call, or is out of range, the calling handset shows No answer. Try again.
Pressing
OFF/CANCEL or MUTE/DELETE temporarily silences the intercom ringer.
You can only use one pair of handsets to make intercom calls at a time.
•
•
•
•
•
•
Intercom
Calling
HANDSET 1
HANDSET 2
is calling
Intercom
10/20
10:30
PM
Page 36
30
Multiple handset use
Answer an incoming call during an intercom call
If you receive an incoming outside call during an intercom call, there is a
two-beep call waiting tone.
To answer the call, press
PHONE/FLASH. The intercom call ends
automatically. The party on the intercom call hears four beeps. Other system
handsets can also answer the incoming call by pressing PHONE/FLASH.
To end the intercom call without answering the incoming call, press
OFF/CANCEL.
Call transfer using intercom
Use the intercom feature to transfer an outside call to another system
handset. You can also share an outside call with another system handset.
This feature is available only if you have two or more handsets.
To transfer or share an outside call using intercom:
1. During the call, press MENU/
SELECT.
2. Press q
CID or pDIR to scroll to >Intercom and press MENU/SELECT.
3. Choose the handset(s) you would like to transfer the call to:
If you have a two-handset system, your handset screen shows
Calling other handset.
If you have more than two handsets, your screen shows INTERCOM TO:
Use the dialing keys to eenter a specific handset number (1-9 for handsets
1-9, TONE followed by 0-2 for handsets 10-12, or TONE followed
by # for all handsets), or press qCID or pDIR to scroll to the desired
handset and press MENU/SELECT. Your handset screen shows Calling
HANDSET X or Calling all handsets.
4. When the destination handset(s) picks up, your handset shows Intercom
and the outside call is put on hold. Then, you have the following options:
You can transfer the call. Press MENU/SELECT
twice
to select >Transfer on the calling handset. Your
screen shows Call transferred. The other handset
automatically connects to the outside call.
You can let the other handset join you on the outside
call in a three-way conversation. Press MENU/
SELECT.
Press qCID or pDIR to highlight >Share call on the calling handset,
then press MENU/SELECT.
You can end the intercom call and continue the outside call with
your handset. Press
PHONE/FLASH on your handset (the ended
intercom call party hears four beeps), or the other person can press
OFF/CANCEL on the other system handset.
•
•
•
•
•
•
•
Intercom
>Transfer
Share call
10/20
10:30
PM
Page 37
31
Directory
About the directory
Shared directory
The directory is shared by all handsets. Changes made to the directory from
any handset apply to all.
NOTE: Only one handset can review the directory at a time. If
another handset tries to enter the directory, the screen shows Not
available at this time.
Capacity
The directory can store up to 50 entries, with a maximum
of 15 alphanumeric characters (including spaces) for
names and 30 digits for telephone numbers. A convenient
search feature can help you find and dial numbers quickly
(
page 34).
If you try to save an entry when there are already 50
entries, the screen shows Directory full. You cannot store
a new number until you delete one.
Directory
Charlie Johnson
888-883-2445
Directory full
Page 38
32
Directory
Create directory entries
Create a new directory entry
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press qCID or pDIR to scroll to >Directory, then press
MENU/SELECT.
3. Press qCID or pDIR to highlight >Add contact.
4. Press MENU/SELECT.
5. Use the dialing keys to enter a telephone number (up
to 30 digits) when prompted.
Press q
CID or pDIR to move the cursor to the left
or right.
Press
MUTE/DELETE to erase a digit.
Press and hold
MUTE/DELETE to erase all digits.
Press and hold
REDIAL/PAUSE to enter a three-second
dialing pause (a p appears).
-OR-
Copy a number from the redial list by pressing
REDIAL/
PAUSE, then qCID or pDIR, or pressing REDIAL/PAUSE repeatedly
to locate the number. Press MENU/SELECT to copy the number.
6. Press MENU/SELECT to move on to the name.
The display shows Number already saved if the number
is already in the directory. You cannot save the same number twice.
7. Use the dialing keys to enter a name (up to 15 characters) when prompted.
Each time you press a key, the character on that key appears. Additional key
presses produce other characters on that key. See the
chart on the next page.
Press q
CID or pDIR to move the cursor to the left
or right.
Press 0 to add a space.
Press
MUTE/DELETE to erase a character.
Press and hold
MUTE/DELETE to erase all characters.
8. Press MENU/SELECT to store your new directory entry. There is a
confirmation tone and the screen shows Saved. To change the entry later,
see page 35.
NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as
lower case letters, as shown in the chart on the next page.
•
•
•
•
•
•
•
•
ENTER NUMBER
888-883-2445_
ENTER NAME
Charlie Johnson_
Answering sys
>Directory
Review
>Add contact
Page 39
33
Directory
Dialing keys
Characters by number of key presses
1 2 3 4 5 6 7 8 9 10 11
1
1 . - ‘ ( ) * # & / ,
2 A B C a b c 2
3 D E F d e f 3
4 G H I g h i 4
5 J K L j k l 5
6 M N O m n o 6
7 P Q R S p q r s 7
8 T U V t u v 8
9
W X Y Z w x y z 9
0 space 0
*
#
Press MENU/SELECT to store your new directory entry. The handset shows
Saved and a confirmation tone sounds.
Add a predialed telephone number to the directory
You can save a predialed telephone number to the directory.
1. Enter the telephone number when in idle mode.
2. Follow the steps in Edit a directory entry on
page 35.
8.
Create directory entries
Page 40
34
Directory
Reviewing the directory
Review directory entries
1. Press DIRp when in idle mode. The summary screen shows briefly and
then the first entry in the directory shows.
-OR-
Press MENU/SELECT when in idle mode, then press qCID or pDIR to scroll
to >Directory. Press MENU/SELECT twice.
2. Press qCID or pDIR to browse through the directory. Entries appear
alphabetically by the first letter in the name.
NOTES:
If the telephone number in the directory exceeds 15 digits, <
appears in front of the tel-
ephone number. Press TONE to move towards the end of the telephone number or press
# (pound key) to move towards the beginning of the telephone number.
Directory empty appears if there are no directory entries.
Search by name
1. Press DIRp in idle mode to show the first listing in the directory.
2. When an entry appears, press the dialing keys (0-9) to start a name search.
The directory shows the first name beginning with the first letter associated
with the dialing key, if there is an entry in the directory beginning with that
letter. Press qCID or pDIR to scroll through the directory.
3. To see other names starting with the letters on the same dialing key, keep
pressing the key. The names appear in alphabetical order.
For example, if you have the names Jennifer, Jessie,
�evin and Linda in
your directory:
If you press
5 (J�L) once, you see Jennifer. Press qCID and you
see Jessie.
If you press
5 (J�L) twice, you see �evin.
If you press
5 (J�L) three times, you see Linda.
If you press
5 (J�L) four times, you see 5 and then the directory entry
beginning with 5 or the next closest entry after 5.
If you press
5 (J�L) five times, you see Jennifer again.
NOTES:
If there is no name matching the first letter of the key you press, the directory shows a name
matching the following letters of the key.
If you press a key (0-9) and no name starts with any of the letters on that key, the directory
shows the entry matching the next letter in the directory.
•
•
•
•
•
•
•
•
•
Page 41
35
Directory
To dial, delete or edit a directory entry (name and number), the entry must
be displayed on the handset. Use Review the directory (page 34) to show
an entry.
Display dial
To dial a displayed number from the directory, press
PHONE/FLASH or
/SPEA�ERSPEA�ER.
Delete a directory entry
To delete the displayed directory entry, press
MUTE/DELETE.
Press MENU/SELECT to confirm. There is a confirmation
tone and the screen shows Contact deleted. You cannot
retrieve a deleted entry.
Edit a directory entry
1. When a directory entry displays, press MENU/SELECT. The screen shows
EDIT NUMBER along with the phone number to be edited.
If you only want to edit the name, skip to Step 3.
2. To edit the number:
Press the dialing keys to add digits.
Press q
CID or pDIR to move the cursor to the left
or right.
Press
MUTE/DELETE to erase a digit.
Press and hold
MUTE/DELETE to erase all digits.
Press and hold
REDIAL/PAUSE to add a three-second pause, if desired.
3
. Press MENU/SELECT to save the number. The screen shows EDIT NAME
along with the name to be edited.
4. To edit the name:
Press the dialing keys to add characters (
page 33).
Press q
CID or pDIR to move the cursor to the left
or right.
Press
MUTE/DELETE to erase a character.
Press and hold
MUTE/DELETE to erase all characters.
5
. Press MENU/SELECT. There is a confirmation tone and
the screen shows Saved.
•
•
•
•
•
•
•
•
•
Dial, delete or edit directory entries
Contact deleted
EDIT NUMBER
360-4121_
EDIT NAME
Robert_
Page 42
36
Directory
The telephone system has 9 speed dial locations (2-9, 0), and a voicemail
access location 1, where you can store the telephone numbers you wish
to dial more quickly. You can store up to 30 digits in each location. Speed
dial assignments can only be selected from the existing directory entries. The
voicemail access number must be manually entered. In the directory, speed dial
locations are indicated by their number on the bottom left side of the screen.
Assign a speed dial number
1. When the telephone is idle, press MENU
/SELECT.
2. Press q
CID or pDIR to scroll to >Directory. Press MENU/SELECT.
3. Press q
CID or pDIR to scroll to >Speed dial. Press
MENU/SELECT.
4. Press q
CID or pDIR to choose your desired speed dial
location, or press the dialing key (2-9, 0) corresponding
to the location you wish to assign, then press
MENU/SELECT. The screen briefly shows Copy from
Directory... and then enters your directory list.
5. Press q
CID or pDIR to scroll to the phone number you
wish to assign to the selected speed dial location.
6. Press MENU/SELECT to save the setting and return to
the previous menu. There is a confirmation tone.
Replacing a speed dial entry
1. When the telephone is idle, press MENU/
SELECT.
2. Press q
CID or pDIR to scroll to >Directory. Press
MENU/SELECT.
3. Press q
CID or pDIR to scroll to >Speed dial. Press
MENU/SELECT.
4. Press q
CID or pDIR to choose the location you wish to
reassign, or press the dialing key (2-9, 0) corresponding
to the location you wish to reassign, then press
MENU/SELECT to show the directory entry.
5. Press
MENU/SELECT again.
6. Scroll to >Change SD and then press MENU/
SELECT. The
screen briefly shows Copy from Directory..., then enters
your directory list.
7. Press q
CID or pDIR to scroll to the phone number you wish to reassign to
the selected speed dial location.
8. Press
MENU/SELECT to save the setting and return to the previous menu.
There is a confirmation tone.
Speed dial
Add contact
>Speed dial
>2: <Unassigned>
3: Robert Brown
Copy from
Directory...
Robert Brown
888-883-2445
2
Page 43
37
Directory
Speed dial
Delete a speed dial number
1. When the telephone is idle, press MENU
/SELECT.
2. Press q
CID or pDIR to scroll to >Directory.Directory. Press
MENU/SELECT.
3. Press q
CID or pDIR to scroll to >Speed dial.Speed dial. Press
MENU/SELECT.
4. Press q
CID or pDIR to scroll to the location you wish to
delete the speed dial number from, or press the dialing
key corresponding to the desired location (2-9, 0), then
press MENU/SELECT to show the directory entry.
5. Press
MENU/SELECT again.
6. Scroll to >Clear SD and then press
MENU/SELECT to
delete the displayed speed dial number. There is a
confirmation tone and the screen shows Speed dial
empty before returning to the previous menu.
Assign your speed dial voicemail number
See the Save your speed dial voicemail number section on
page 16 for
instructions on assigning your speed dial voicemail number.
Make a call using speed dial
When in idle mode, press and hold the dialing key (2-9 or 0) corresponding
to the assigned location you wish to call.
-OR-
1. Press MENU
/SELECT when in idle mode.
2. Press q
CID or pDIR to scroll to >DirectoryDirectory, then press MENU/SELECT.
3. Press q
CID or pDIR to scroll to >Speed dialSpeed dial, then press MENU/SELECT.
4. Press q
CID or pDIR scroll to the desired location or press the dialing key
(2-9, 0) corresponding to the desired location, then press and then press
PHONE/FLASH or /SPEA�ERSPEA�ER.
Check your voicemail using speed dial
Press and hold the
1 key on your handset to dial your voicemail number.
Speed dial
empty
Linda Miller
888-772-7702
2
>2: <Unassigned>
3: <Unassigned>
Page 44
38
This product supports caller ID services offered by most telephone service
providers. Caller ID allows you to see the name, number, date and time of calls.
The available caller ID information will appear after the first or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of
the caller before answering the call, even while on another call.
It might be necessary to change your telephone service to
use this feature. Contact your telephone service provider if:
You have both caller ID and call waiting, but as separate
services (you might need to combine these services).
You have only caller ID service, or only call waiting
service.
You don’t subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services
may not be available in all areas.
This product can provide information only if both you and
the caller are in areas offering caller ID service and if both
telephone service providers use compatible equipment. The
time and date, along with the call information, are from the
telephone service provider.
Caller ID information might not be available for every incoming call. Callers
may intentionally block their names and/or telephone numbers. To view
caller ID log entries with numbers between 16 and 24 digits, you must save
the entry to the directory (see
page 42).
NOTE: You can use this product with regular caller ID service, or you can use this product’s
other features without subscribing to caller ID or combined caller ID with call waiting
service.
•
•
•
About caller ID
Caller ID
Christine Smith
888-722-7702
10/20
10:30
PM
Page 45
39
Caller ID
How the caller ID history (caller ID log) works
The telephone stores caller ID information about the
last 50 incoming calls in the telephone base. Entries
are stored in reverse chronological order. The phone
deletes the oldest entry when the log is full to make
room for new calls. This information is common to
all handsets, so changes made using any handset are
reflected in all other handsets. If you answer a call
before the information appears on the screen, it does
not show in the caller ID history.
NOTE: Each entry may have up to 24 digits for the phone number
and 15 characters for the name.
Missed (new) call indicator
When a handset is in idle mode and has new or missed calls, its screen
shows XX Missed calls.
All new or missed entries are counted as missed calls. Each
time you review a new caller ID log entry (indicated by
NEW on the handset screen), the number of missed calls
decreases by one.
If you do not want to review the missed calls one by one,
but still want to keep them in the caller ID history, you can
press and hold
OFF/CANCEL for four seconds when
the handset is idle. All the entries in the caller ID history
become old (reviewed already), and the missed calls
message goes away.
Caller ID history
Christine Smith
888-722-7702
10/20
10:30
PM
HANDSET 1
2 Missed calls
10/20
10:30
PM
Christine Smith
888-722-7702
10/20
10:30
PM
NEW
Page 46
40
Caller ID
Memory match
If the incoming telephone number matches the last seven
digits of a telephone number in your directory, the name
that appears on the screen matches the corresponding
name in your directory.
For example, if Christine Smith calls, her name appears as
Chris if this is how you entered it into your directory.
NOTE: The number shown in the caller ID log will be in the format
sent by the telephone service provider. The telephone service
provider usually delivers 10-digit phone numbers (area code plus
telephone number). If the telephone number of the caller does
not match a number in your directory, the name will appear as it
is delivered by the telephone service provider.
Review the caller ID history
Review the caller ID history to find out who called, to return the call, or to copy
the caller’s name and number into your directory. Caller ID log empty appears
if there are no records in the caller ID log.
1. When a handset is in idle mode, press qCID to review the caller ID history
in reverse chronological order starting with the most recent call.
-OR-
Review the caller ID history by pressing MENU/SELECT.
Press qCID or pDIR to scroll to >Caller ID log, then
press MENU/SELECT twice to select >Review.
2. Press qCID or pDIR to scroll through the list.
3. Press OFF/CANCEL to exit the caller ID history.
You hear a double beep when the list reaches the
beginning or end of the caller ID log.
Caller ID operation
Christine Smith
888-722-7702
10/20
10:30
PM
Caller’s name
Caller’s number
Appears when
the call is missed
and not reviewed.
Date of callTime of call
Chris
888-722-7702
10/20
10:30
PM
Directory
>Caller ID log
NEW
Page 47
41
Caller ID
View dialing options
Although the incoming caller ID log entries have 10
digits (the area code plus the seven-digit number),
in some areas, you might need to dial only the 7
digits, 1 plus the seven digits, or 1 plus the area code
plus the seven digits. You can change and store the
number of digits that you dial in the caller ID log.
While reviewing the caller ID log, press # repeatedly
to show different dialing options for local and
long distance numbers before dialing or saving the
telephone number in the directory.
Press 1 repeatedly if you need to add or remove 1
in front of the telephone number before dialing or
saving it in the directory.
When the number is in the correct format for dialing, press
PHONE/FLASH
or /SPEA�ERSPEA�ER to call the number.
To save the number to the directory, see Save a caller ID log entry to the
directory on the next page.
Dial a caller ID log entry
1. When in the caller ID log, press q
CID or DIRp to browse.
2. Press
PHONE/FLASH or /SPEA�ERSPEA�ER to dial the displayed entry.
Delete caller ID log entries
To delete an entry:
Press
MUTE/DELETE to delete the shown entry.
To delete all entries:
1. Press MENU/SELECT when in idle mode.
2. Press qCID or pDIR to scroll to >Caller ID log, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Del all calls, then press MENU/SELECT.
4. When the screen shows Delete all calls?, press MENU/SELECT to confirm.
There is a confirmation tone and the screen returns to the previous menu.
•
Robert Brown
800-360-4121
10/20
10:45
PM
Press # 1-800-360-4121
Press # 360-4121
Press # 1-360-4121
Press # 800-360-4121
Press 1 1-800-360-4121
Press 1 800-360-4121
-OR-
Caller ID operation
Page 48
42
Caller ID
Save a caller ID log entry to the directory
1. When in the caller ID log, press q
CID or pDIR to browse.
2. Press
MENU/SELECT to select an entry. The screen displays EDIT NUMBER.
3. Use the dialing keys to edit the number.
Press q
CID or pDIR to move the cursor to the left or right.
Press
MUTE/DELETE to backspace and erase a digit.
Press and hold
MUTE/DELETE to erase the entire entry.
Press and hold
REDIAL/PAUSE to insert a three-second dialing pause
(a p appears).
4. Press
MENU/SELECT to move to the name. The screen displays EDIT NAME.
Use the dialing keys (page 33) to edit the name.
Press q
CID or pDIR to move the cursor to the left or right.
Press
MUTE/DELETE to erase a character.
Press and hold
MUTE/DELETE to erase all characters.
Press # to move the last word to the front. For example, Johnson
Charlie becomes Charlie Johnson when you press #.
5.
Press MENU/SELECT when done. The handset shows Saved.
NOTES:
You might need to change how a caller ID number is dialed if the entry does not appear in
the correct format. Caller ID numbers might appear with an area code that is not
necessary for local calls, or without a 1 that is necessary for long distance calls (see View
dialing options on
page 41).
If the name you received from the telephone service provider is all in capital letters, the first
letter of every word remains a capital letter, while other letters become lower case. However,
the next letter after the prefix “Mac”, “Mc”, or “O’”, is kept as a capital letter. For example, the
“D” in “MacDonald” is kept as a capital letter. Another exception is that “VAN DER” will be
changed to “Van der”.
If the telephone number from the caller ID information has already been saved in the directory under a different name, the new name will overwrite the old one.
•
•
•
•
•
•
•
•
•
•
•
Caller ID operation
Page 49
43
Caller ID
There are occasions when other information or no information shows for
various reasons:
On-screen message Reason
PRIVATE NUMBER
The caller prefers not to show the phone number.
PRIVATE NAME
The caller prefers not to show the name.
PRIVATE CALLER
The caller prefers not to show the phone number and name.
UNKNOWN NUMBER
Your telephone service provider cannot determine the
caller’s number.
UNKNOWN NAME
Your telephone service provider cannot determine the
caller’s name.
UNKNOWN CALLER
Your telephone service provider cannot determine the caller’s
name and telephone number.
Calls from other countries may also generate this message.
Reasons for missing caller ID information
Page 50
44
Answering system settings
Use the answering system menu of a system handset to set up the
announcement message, turn on or off the answering system or message
alert tone, activate call screening, or change the number of rings, message
recording time, or remote access code. If you turn off the answering system
and you change any setting in the answering system setup menu, the
answering machine automatically turns on again.
1. When the handset is in idle mode, press MENU/SELECT
to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
Announcement
Your outgoing announcement plays when calls are answered by the
answering system.
The telephone has a default outgoing announcement, “Hello. Please leave a
message after the tone.” You can use this announcement, or record your own.
You can record an announcement up to 90 seconds. The system does not
record any announcement shorter than two seconds.
To play your current outgoing announcement:
1. When the handset is in idle mode, press MENU/SELECT
to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press MENU/SELECT again to select >Announcement.
4. Scroll to >Play annc, then press MENU/SELECT and play
the announcement.
To record a new outgoing announcement:
1. When the handset is in idle mode, press MENU/
SELECT to enter the main menu.
2. Press q
CID or pDIR to scroll to >Answering sys, then press MENU/SELECT.
3. Press
MENU/SELECT again to select >Announcement.
4. Scroll to >Record annc and press
MENU/SELECT. The
system announces, “Record after the tone. Press 5 when
you are done.”
5. Facing the handset, record your announcement and
press 5 to end recording. Your recorded announcement
plays.
To listen to the recorded announcement again, wait after playback completes,
then scroll to >Play annc and press
MENU/SELECT.
Answering system
>Answering sys
Directory
>Record annc
Play annc
>Announcement
Delete all old
Page 51
45
Answering system
Answering system settings
To delete your outgoing announcement:
1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.
3. Press
MENU/SELECT again to select >Announcement.
4. Press q
CID or pDIR to scroll to >Reset annc and press MENU/SELECT. The
screen prompts Reset to default annc? Press MENU/SELECT to confirm. The
screen shows Annc. reset to default before returning to the previous menu.
-OR-
Press q
CID or pDIR to scroll to >Play annc and play the announcement.
While the announcement is playing, press MUTE/DELETE to reset the
announcement. The system announces “Announcement deleted” and the
screen shows Annc. Deleted before returning to the previous menu.
When your announcement is deleted, the system answers calls with the
default announcement described on the previous page. You cannot delete
the default announcement.
Answer on/off
Unless you change it, the answering system is on and ready to record
messages. You can turn the answering system off,
but if you do so, the answering system does not
answer calls and record incoming messages.
To turn the answering system on or off:
Using the telephone base:
Press
/ANS ON to turn the answering system on or off. If the answering
system is turned on, it announces, “Calls will be answered.” If the
answering system is turned off, it announces, “Calls will not be answered.”
Using a handset:
1. When the handset is in idle mode, press MENU/SELECT
to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Answer ON/OFF,
then press MENU/SELECT.
4. Press qCID or pDIR to highlight >On or >Off, then press
MENU/SELECT to save the setting. You hear a confirmation
tone. PressPress OFF/CANCEL to cancel.
When the answering system is on, the handset screen
shows ANS ON.
•
ANSWER ON/OFF
>On
Record memo
>Answer ON/OFF
Page 52
46
Answering system
Call screening
Use this feature to choose whether incoming messages can be heard over
the telephone base speaker when they are being recorded. If you turn call
screening on, you hear the incoming message. While monitoring an incoming
message, you can answer the call by pressing
PHONE/FLASH or /SPEA�ERSPEA�ER
on the handset.
To change the setting:
1. When the handset is in idle mode, press MENU/
SELECT
to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press MENU/SELECT to select >Call screening.
5. Press qCID or pDIR to choose >On or >Off.
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone. Press OFF/CANCEL to cancel.
NOTE: For more information on call screening, see pages 50-51.
Number of rings
You can set the answering system to answer an incoming call after two, three,
four, five or six rings. You can also select toll saver, which is explained below.
Unless you change it, the answering system answers an incoming call after
four rings.
To set the number of rings:
1. When the handset is in idle mode, press MENU/SELECT to enter the main
menu.
2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then press MENU/SELECT.
4. Press qCID or pDIR to scroll to ># of rings, then press MENU/SELECT.
5. Press q
CID or pDIR to scroll and choose among >2, >3, >4, >5, >6 or
>Toll saver.
Toll saver - the answering system answers a call after two rings if
you have new messages, and after four rings when there are no new
messages. This feature allows you to check for new messages and avoid
paying long distance charges when calling from out of your local area.
6. Press MENU/SELECT to save the setting. You hear a confirmation tone.
Press OFF/CANCEL to cancel.
•
Answering system settings
Answer ON/OFF
>Ans sys setup
>Call screening
# of rings
Page 53
47
Answering system
Answering system settings
NOTES:
If you subscribe to voicemail service through your telephone service provider, see Answering
system and voicemail indicators on
page 49.
If you set the number of rings for the answering system as two or three rings, the caller ID
announce feature may not have enough time to announce the caller’s full information.
Remote access code
To access your answering system remotely from any touch-tone phone, you
need to enter a two-digit number (00-99). By default, the remote access code
is 19.
To change the remote access code:
1. When the handset is in idle mode, press MENU/SELECT to enter the main
menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to >Remote code, then
press MENU/SELECT.
5. Use the dialing keys to enter a two-digit number. Use MUTE/DELETE to
backspace and delete a digit.
6. Press MENU/SELECT to save the setting. You hear a confirmation tone. Press
OFF/CANCEL to cancel.
NOTE: If the answering system is off and there is an incoming call, the system answers
after 10 rings and announces, “Please enter your remote access code.” For more
information about remote access codes, see pages 56-57.
•
•
REMOTE CODE
19
Page 54
48
Answering system
Answering system settings
Message alert tone
When the message alert tone is set to On, and there is at least one new
message, the telephone base beeps every 10 seconds. By default, the
message alert tone is set to off.
There is no audible alert at the handset.
To change the setting:
1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to >Msg alert tone, then
press MENU/SELECT.
5. Press qCID or pDIR to choose >On or >Off.
6. Press MENU/SELECT to save the setting. You hear a confirmation tone. Press
OFF/CANCEL to cancel.
NOTES:
The message alert tone beeps only if all the conditions mentioned below are met:
- Answering system is on.
- Message alert tone setting is on.
- There are new messages.
To temporarily turn off the message alert tone, see
page 51.
Message recording time
You can set the recording time allowed for incoming messages. The message
length is three minutes by default.
To change the setting:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to >Recording time, then press MENU/SELECT.
5. Press q
CID or pDIR to choose >3 minutes, >2 minutes, or >1 minute, then
press MENU/SELECT to save the setting. You hear a confirmation tone. Press
OFF/CANCEL to cancel.
•
•
MSG ALERT TONE
>On
RECORDING TIME
>3 minutes
Page 55
49
Answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in digital answering system and those
left at your telephone service provider’s voicemail (fees may apply). Your
telephone’s built-in digital answering system messages and voicemail
messages are separate. Each alerts you to new messages differently.
If
and XX New messages show on the handset
and the message window on the telephone base
flashes, there are new messages in the built-in
answering system. To listen to messages recorded on
your digital
answering system, press /PLAY/STOP
on the telephone base (page 52).
If
and New voicemail display on the handset,
your telephone service provider is indicating that
it has new voicemail for you. To listen to your
voicemail, dial an access number provided by
your telephone service provider, followed by a
security code or PIN.
Some telephone service providers bundle or combine multiple services
like voicemail and call waiting, so you may not be aware that you have
voicemail. To check what services you have and how to access them,
contact your telephone service provider.
To use your voicemail service rather than the answering system, turn off the
answering system. To use the answering system rather than your voicemail
service, contact your telephone service provider to deactivate the voicemail
service.
NOTE: After reviewing all new messages, the number of old messages appears on the
message window.
Using the answering machine and voicemail together
You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail
answers, as described below. To learn how to program your voicemail
settings, contact your telephone service provider. Then, if you are on a call,
or if the answering system is busy recording a message and you receive
another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least 2 rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after 6
rings, set your answering system to answer after 4 rings. Some voicemail
providers may program the delay before answering calls in seconds instead
of rings. In this case, allow 6 seconds per ring when determining the
appropriate setting.
•
•
About the answering system
HANDSET 1
1 New message
10/16
10:30
PM
Page 56
50
Answering system
About the answering system
Message capacity
The answering system can record up to 99 messages, depending on the length
of each message. Individual messages can be up to three minutes, and the
maximum recording time is approximately 14 minutes. The actual recording
time depends on individual message characteristics. Messages remain available
for replay until you delete them.
When there are new messages (including memos) on the answering system,
the number of messages stored flashes in the message counter.
If the answering system has less than three minutes of recording time left, it
announces, “Less than three minutes to record,” before message playback at
the handset or the telephone base. Rec mem low displays on the handset
screen in idle mode. When you turn on the answering system at the telephone
base, it announces, “Calls will be answered. Less than three minutes to record.”
If the memory is full, the answering system announces, “Memory is full,” before
message playback. The handset screen displays Rec mem full in idle mode
and the number of messages and F flash alternately, in the message counter
at the telephone base. Once the memory is full, you cannot turn the answering
system back on if it has been turned off, nor can you record new messages
until old ones have been deleted. Memory full displays if you want to turn on
the answering system on the handset but there is no memory.
Voice prompts
The system provides voice prompts to guide you through the setup procedures
at the telephone base, message playback, remote access and recording
outgoing announcements.
Call screening at the telephone base
If the answering system and call screening are on, the announcement and the
incoming message broadcast at the telephone base when a call is answered at
the telephone base.
You can turn call screening on or off using the handset (see
page 46). When
call screening is off, you can temporarily turn on call screening by pressing
p/VOL on the telephone base. Call screening will be off for the next
incoming call.
If call screening is on and you want to silence the telephone base while it is
recording messages, press
/PLAY/STOP.
Page 57
51
Answering system
About the answering system
Call screening at the handset
If the answering system is on, you can hear the announcement and the
incoming message with the handset when a call is answered by the answering
system. While a message is being recorded, the handset shows To screen call,
press [SELECT]. Press
MENU/SELECT to screen the call.
Call intercept
While screening a call, you can stop recording and speak to the caller by
pressing
PHONE/FLASH on the handset.
Base ringer
Press VOL q or VOL p on the telephone base to adjust the ringer volume
when the telephone is not in use.
You hear a sample of the ringer while adjusting the volume. The telephone
base announces, “Base ringer is off,” when you set the volume to 0.
Temporarily turning off the message alert tone
If the new message alert tone is turned on, the telephone base beeps every
10 seconds when there are new or missed messages. Pressing any telephone
base key (except
/HANDSET LOCATOR) temporarily silences the message
alert tone.
If you press X/DELETE when in idle mode to temporarily turn off the
message alert tone, there is a voice prompt directing you to press X/DELETE
again to delete all old messages. The message alert tone is temporarily off.
Only press X/DELETE a second time if you wish to erase all old messages in
your answering system.
The message alert tone resumes when you receive another message.
Page 58
52
Answering system
Message playback
If you have new messages, you hear only the new messages in chronological
order. If there are no new messages, the system plays back all the messages
(in chronological order).
When playback begins, the total number of messages is announced. Before
each message, you hear the day and time of the recording. If the date and time
are not set, you hear, “Time and date not set,” before playback. After the last
message, you hear, “End of messages.” If the recording time is less than three
minutes, you hear, “Less than three minutes to record,” (see Message capacity
on
page 50).
To listen to messages at the telephone base:
Press
/PLAY/STOP on the telephone base to listen to the messages. The
system announces the number of messages,
then begins playback. Press
/PLAY/STOP again to end the message playback.
To listen to messages on a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to enter the
main menu.
2. Press MENU/SELECT again to select >Play messages.
If there are new and old messages, press q
CID or pDIR to select >Play
new msgs or >Play old msgs, then press MENU/SELECT.
If there are only new or only old messages, they will play automatically.
The system announces the number of messages, then begins playback. The
message sequence is shown on the handset screen. If there are no recorded
messages, the handset screen shows No message and you hear, “You have
no message.”
Options during playback
When a message is playing, you can adjust the playback volume, skip, repeat or
delete the message.
When messages are playing on the telephone base:
Press q/VOL/p to adjust the message playback volume.
Press
/S�IP to skip to the next message.
Press
/REPEAT to repeat the message. Press twice to hear the
previous message.
Press
SLOW
to slow down the message playback
Press X/DELETE to delete the message.
Press
/PLAY/STOP to stop the playback.
•
•
•
•
•
•
•
•
Page 59
53
Answering system
Message playback
When messages are playing on the handset:
Press
PHONE/FLASH to stop playback. The screen shows Call back?, then
press
MENU/SELECT, PHONE/FLASH, or /SPEA�ERSPEA�ER to call back the caller if
the caller’s number is available. If the dialing format used is not correct, then
use the following option to choose the correct dialing format before calling
back the caller.
Press
MENU/SELECT to pause playback and show the caller ID information
if available. From here, you can press
OFF/CANCEL to resume playback,
press # to show different dialing options (
page 41), or press PHONE/FLASH,
/SPEA�ERSPEA�ER or MENU/SELECT to call back the caller. If you do not call back
within 10 seconds, message playback resumes automatically.
Press q
CID/VOLUME or pDIR/VOLUME to adjust the message playback volume.
Press EQ to adjust the message playback audio quality.
Press 6 to skip to the next message.
Press 4 to repeat the message. Press twice to hear the previous message.
Press
MUTE/DELETE to delete the message.
Press 5 to stop the playback.
Press
/SPEA�ERSPEA�ER to switch between speakerphone mode and handset mode.
NOTE: The equalizer stays on the same settings until you change it by pressing EQ .
Delete all old messages
You can only delete old (reviewed) messages. You cannot delete new messages
until you review them. You cannot retrieve deleted messages.
To delete all old messages on the telephone base:
1. When the telephone is idle, press X/DELETE. The system announces, “To
delete all old messages, press DELETE again.”
2. Press X/DELETE again. The system announces, “All old messages deleted.”
To delete all old messages on the handset:
1. Press MENU/SELECT when in idle mode to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys. Press MENU/SELECT.
3. Press qCID or pDIR to highlight Delete all old, then press MENU/SELECT.
The screen shows Delete all old messages?
4. Press MENU/SELECT again to confirm. The screen displays Deleting..., then
All old msgs deleted! There is a confirmation tone.
•
•
•
•
•
•
•
•
•
Page 60
54
Answering system
Recording and playing memos
Memos are your own recorded messages used as reminders for yourself or
others using the same answering system. Play and delete them in the same
way as incoming messages.
Record a memo
1. When the handset is in idle mode, press MENU/SELECT to enter the main
menu.
2. Press qCID or pDIR to scroll to >Answering sys. Press MENU/SELECT.
3. Press qCID or pDIR to highlight Record memo, then press
MENU/SELECT. The system announces, “Record after the tone. Press 5
when you are done.” You can record a memo for up to
four minutes.
4. Speak facing the handset to record a memo.
5. Press 5 to stop recording. The system announces,
“Recorded.” The system does not save memos shorter
than two seconds.
Play back a memo
Play memos the same way as messages. See Message playback on pages
52-53.
Record memo...
5-Stop
Page 61
55
Answering system
Base message counter displays
The base message counter shows the total number of answering system
messages. See the table for other message counter displays.
Message counter displays
0
No messages.
0 (flashing)
You need to set the clock (page 13).
1-99
Total number of old messages and memos, or message
number currently playing during old message playback.
1-99 (flashing)
Total number of messages and memos. The number
flashes when there are new or missed messages.
After a power failure, the number in the message counter
flashes to indicate that you need to set the clock.
1-99 & F (alternating)
Memory is full. You must delete some messages before
recording new messages.
- -
The system is answering a call, or someone is trying to
reach it remotely.
0-6
Shows for two seconds while adjusting the telephone
base ringer volume.
1-8
Shows for two seconds while adjusting the telephone
base speaker volume.
Page 62
56
Answering system
Remote access
You can reach your answering system remotely by dialing your home
telephone number from any touch-tone telephone.
To remotely reach your answering system:
1. Dial your telephone number from any touch-tone telephone.
2. When the system answers, enter the two-digit remote access code (19 is
the default code. See page 47 to change it).
The system automatically announces the number of new or old
messages (if any), and then begins to play them.
3. You can also enter the following remote commands:
Remote commands
1
Press to listen to all messages.
2
Press to listen to new messages only.
3
Press to delete the current message (during playback).
33
Press twice to delete all old messages.
4
Press to repeat the current message (during playback).
44
Press twice to listen to the previous message.
5
Press to stop any operation (including recording).
*5
Press to listen to a list of remote commands.
6
Press to skip to the next message (during playback).
*7
Press to record a new announcement.
8
Press to end remote access (the call will be terminated).
0
Press to turn the answering system on or off.
4. Hang up or press 8 to end the call and save all that have not been deleted
messages.
•
Page 63
57
Answering system
Remote access
Cut out and carry the remote access wallet card at the back of this user’s
manual for quick reference.
NOTES:
If you do not enter a valid remote access code, the system answers the call automatically.
If you pause for more than four seconds during remote access, you hear a help menu listing
all features and commands. If there is no command for another 20 seconds, the call ends
automatically.
If the memory is full, the answering system answers after 10 rings and announces, “Memory
is full. Enter the remote access code.” Enter your remote access code to access the
messages and announcements.
•
•
•
Page 64
58
Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model
CRL30102, sold separately) or up to 10 cordless handsets and 2 cordless
headsets (sold separately). Visit www.telephones.att.com/headsets
for a list of compatible DECT 6.0 cordless headsets. Each new handset or
headset must be registered to the telephone base before use. You must
register each handset or headset separately.
To register a cordless headset to this telephone system, please refer to the
user’s manual of the cordless headset for more details. To register a cordless
handset, see below.
The handsets provided within your product box are already registered as
HANDSET 1, and so forth. Additional handsets are assigned numbers in the
sequential order they are registered (up to HANDSET 12).
Register a handset to your telephone base
1. Before you begin registration, make sure the handset is
out of the telephone base or charger and shows To
register HS, see manual.
2.
Put the handset you wish to register on the telephone
base cradle.
3. The screen shows Registering... Please wait and the
IN USE light turns on. It takes up to 90 seconds to
complete registration. Then, HANDSET X Registered
appears on the screen, with X being the handset
number (1-12). The handset beeps and the IN USE
light turns off. The handset is now registered with the
telephone base.
If registration fails, the system will automatically try
to register again. If registration fails after the third try,
Registration failed appears on the screen for a few
seconds, and then To register HS, see manual. This may
take up to five minutes to occur. Please start
again from Step 1.
Appendix
Adding and registering handsets/headsets
HANDSET 2
10/20
10:30
PM
Registering...
Please wait
To register HS,
see manual
For registration, put the handset
on the telephone base, not the
handset charger.
Page 65
59
Appendix
You may need to deregister your handsets if:
You have 12 registered handsets and need to replace a handset.
-OR-
You wish to change the designated handset number of your registered
handsets.
You must first deregister ALL the handsets, and then register each handset
you wish to use again, one at a time.
Please read carefully through all the instructions on this page before
beginning the deregistration process.
Deregister all handsets from your telephone base
1. Make sure that all handsets are out of the telephone base and chargers
before you begin deregistration.
2. Press and hold /HANDSET LOCATOR on the telephone
base for about 10 seconds (until the IN USE light starts to
flash), then release the
/HANDSET LOCATOR button.
3. Immediately press /HANDSET LOCATOR while the
IN USE light is still flashing. (The light flashes for about
seven seconds. If the light stops flashing, start again with
Step 1.)
4. It takes up to 10 seconds to complete the deregistration process. Wait for
the cordless handset screen to display To register HS, see manual before
registering the handset again.
5. To register the handset(s) to the telephone base again, follow the
registration instructions on the previous page.
NOTES:
If the deregistration process is not successful, you might need to reset the system and try
again. To reset, unplug the power from the telephone base and plug it back in.
You cannot deregister the handset(s) if any other system handset is in use.
Even if the battery is depleted, you can still deregister the handsets by following the
steps mentioned above. After the handset is charged for at least 10 minutes, the screen
shows To register HS, see manual.
•
•
•
•
•
Deregistering all handsets
Page 66
60
Appendix
Screen icons, indicator lights and alert tones
(flashing)
Low battery; place the handset in the
telephone base or charger to recharge.
or or
Indicates the battery charge level.
(animated display)
or
(animated display)
Battery is charging.
The speakerphone is in use.
The handset ringer is turned off.
New voicemail received from the
telephone service provider.
New message in the answering system.
10/16
MSG #
While playing messages, the sequence
of the message currently playing.
(XX/YY; XX is the sequence of the
message currently playing; YY is
the total number of all new or old
messages.)
ANS ON Answering system is turned on.
AUDIO
ASSIST
The Audio Assist
feature is on.
MUTE Microphone is muted.
NEW While reviewing the caller ID history or
during message playback, missed calls
that have not been reviewed.
Screen icons
HANDSET 1
16 missed calls
MSG #
10/16
10:30
PM
Audio Assist is a registered trademark of Advanced American Telephones.
Page 67
61
Appendix
Caller ID
Announce
Handset indicator lights
Incoming call light
A visual ringing indicator that flashes when there is an
incoming outside call or intercom call, or the telephone base
is paging all handsets.
Extra large lighted display
CHARGE light
On when the handset is charging in the telephone base
or charger.
Big button lighted key pad
On when a call is coming in or a key is pressed.
/SPEA�ER light
On when the speakerphone is in use.
Screen icons, indicator lights and alert tones
Telephone base indicator lights
Incoming call light
Flashes when there is an incoming call.
IN USE light
On when the handset is in use, when the answering system
is answering an incoming call, when the answering system
is being accessed remotely, or when the telephone base is
registering a handset.
Flashes slowly when another telephone on the same line is
in use or when the telephone is deregistering all handsets.
Flashes quickly when there is an incoming call.
/ANS ON light
On when the built-in answering system is on.
Page 68
62
Appendix
Handset alert tones
1 short beep Tone of each key press, if key tone is turned on.
1 long beep Indication to begin recording a message, memo or announcement.
2 short beeps
You are pressing qCID or pDIR on a cordless handset when the
volume is already at its highest or lowest setting.
-OR-
Call waiting tone.
-OR-
Error tone.
Confirmation tone
(3 rising tones)
The system has completed the command successfully.
4 beeps The other party has ended your intercom call.
-OR-
The handset has gone out of range from the base during a call.
4 short beeps Low battery warning.
Telephone base tones
Beeps every 10 seconds Message alert.
Fast ringer tone
You are setting the ringer volume by pressing the q/VOL/p keys
on the telephone base.
Long beep Indicates the start of message recording during call screening or
the end of a message playback session.
4 short beeps Registration failure tone.
Screen icons, indicator lights and alert tones
Page 69
63
Appendix
Caller ID log
empty
There are no entries in the caller ID history.
Call
transferred
You have transferred an outside call to another cordless handset.
Calling
HANDSET X
(for systems
with 3 or more handsets)
The handset is calling another handset (for intercom calls).
The handset is transferring an outside call to another handset.
Calling other
handset
(for systems
with 2 handsets)
The handset is calling the other handset (for intercom calls).
The handset is transferring an outside call to the other handset.
CID Annc ON/OFF on
all HS and BS
The caller ID announce features has been turned on or off on all
handsets and the telephone base.
Contact deleted
A directory entry is deleted.
Directory empty
There are no directory entries.
Directory full
The directory is full. You cannot save any new entries unless you
delete some current entries.
Ended
You have just ended a call.
HANDSET X
is calling
(for systems
with 3 or more handsets)
Another system handset is calling.
Incoming call
There is a call coming in.
Intercom
The handset is on an intercom call.
Intercom ended
The intercom call has just ended.
INTERCOM TO:
(for systems with 3 or more
handsets)
You have started the intercom call process, and need to enter
the number of the handset you wish to call.
Line in use
An extension phone, or one of the handsets is in use.
Low battery
The battery is low. You should charge the battery.
Microphone ON
Mute is off so the other party can hear your voice.
Muted
The microphone is off. The other party cannot hear you.
New voicemail
There are new voicemail messages from your telephone
service provider.
No battery
The handset in the charger has no battery installed.
No line
There is no telephone line connection.
No answer.
Try again.
The handset(s) you are trying to transfer a call to is out of
range, off hook, or has no power.
Number already
saved
The telephone number you have entered is already in the
directory.
Handset display screen messages
Page 70
64
Appendix
Not available
at this time
Someone else is already using the directory or caller ID history.
Other handset
is calling
(for systems with 2 handsets)
The other handset is calling.
Out of range OR
No pwr at base
The telephone base has lost power, or the handset is out
of range.
** Paging **
The cordless handset is paged by the telephone base.
Phone
The handset is on a call.
Place in charger
The battery is very low. The handset should be charged.
Rec mem full
The system recording time is full.
Rec mem low
The system recording time is low.
Registering...
Please wait
The handset is registering to the telephone base.
Quiet mode on
Quiet mode is on.
Quiet mode is off
Quiet mode has been turned off.
Registration
failed
The handset registration is not successful.
Ringer off
The ringer is turned off.
Ringer muted
The ringer is off temporarily while the handset is ringing.
Saved
An entry has been successfully saved in the directory.
Speaker
The handset speakerphone is in use.
To register HS,
see manual.
Screen display before handset registration.
To screen call,
press [SELECT]
Press
MENU/SELECT to activate call screening.
TRANSFER TO:
(for systems with 3 or more
handsets)
You have started transferring a call, and need to enter the
desired handset number or choose all handsets.
Unable to call.
Line in use
Failed phone call (the telephone line is in use).
Unable to call.
Try again
You try to join a call when there are already 4 handsets on that call.
You try to make an outside call when another handset is
transferring a call with the intercom feature.
XX Missed calls
There are new calls in the caller ID history.
XX New messages
There are new messages in the answering system.
Handset display screen messages
Page 71
65
Appendix
Troubleshooting
If you have difficulty with your phone, please try the suggestions mentioned
below. For Customer Service, visit our website at www.telephones.att.
com
or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
My telephone doesn’t work at all.
Make sure the power cord is securely plugged in.
Make sure you plug the battery connector securely into the cordless handset.
Make sure you plug the telephone line cord securely and firmly into the
telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least 10 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
If the battery is depleted, it might take approximately 30 minutes to
charge the handset before it shows Low battery. See
page 7 for details.
Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
You may need to purchase a new battery. Please refer to
Battery installation and charging in this user’s manual on pages 6-7.
The display shows No line. I cannot get a dial tone.
Try all the suggestions, as mentioned above.
If the previous suggestions do not work, disconnect the telephone line
cord from your telephone and connect the telephone line cord to another
telephone.
If there is no dial tone on that other telephone either, your telephone
line cord may be defective. Install a new telephone line cord.
If changing the telephone line cord does not help, the wall jack (or
the wiring to this wall jack) may be defective. Try using a different wall
jack in your home to connect your CRL32102/CRL32202/CRL32302/
CRL32352/CRL32452 telephone, or contact your telephone service telephone, or contact your telephone service contact your telephone service
provider (charges may apply).
I cannot dial out.
Try all the suggestions mentioned above.
Make sure you have a dial tone before dialing. The cordless handset might
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
Eliminate any background noise. Noise from a television, radio or other
appliances might cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset
before dialing, or dialing from another room with less background noise.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Page 72
66
Appendix
Troubleshooting
If other phones in your home are having the same problem, contact your
telephone service provider (charges might apply).
My cordless handset isn’t performing normally.
Make sure you plug the power cord securely into the telephone base. Plug the
power adapter into a different, working electrical outlet without a wall switch.
Move the cordless handset closer to the telephone base. You might have
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15
seconds and then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones, can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Out of range OR No pwr at base appears on my cordless handset.
Ensure you plug the telephone base in properly and the power is on.
Place the cordless handset in the telephone base for one minute to allow
the cordless handset and base to synchronize.
Move the cordless handset closer to the telephone base. You might have
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15
seconds and then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones, can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
The batteries do not hold a charge.
If the cordless handset is in the telephone base or charger and the charge
light is not on, refer to The charge light is off (
page 69).
Charge the battery in the cordless handset for at least 10 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
If the battery is depleted, it might take approximately 30 minutes to
charge the handset before it shows Low battery. Refer to the table on
page 7 for details.
You might need to purchase a new battery. Please refer to Battery
installation and charging in this user’s manual on pages 6-7.
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Appendix
Troubleshooting
I get noise, static, or weak signals even when I’m near the telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see
page 5). The filter
prevents noise and caller ID problems as a result of DSL interference. Please
contact your DSL service provider for more information about DSL filters.
You may be able to improve the performance of your cordless phone
by installing your new telephone base as far as possible from any other
existing cordless telephone system that may already be installed.
Other electronic products such as HAM radios and other DECT phones, can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical
outlet. You might experience decreased performance while the microwave
oven is operating.
If you plug your phone in with a modem or a surge protector, plug the
phone (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your phone or modem farther apart from
one another, or use a different surge protector.
Move your phone to a higher location. The phone might have better
reception in a high area.
If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
I experience poor sound quality when using the speakerphone.
For increased sound quality while using the speakerphone, place the
handset on a flat surface with the dial pad facing up.
I hear other calls while using my phone.
Disconnect the telephone base from the telephone jack, and plug in
a different telephone. If you still hear other calls, call your telephone
service provider.
My cordless handset does not ring when I receive a call.
Make sure that the ringer is not off. Refer to Ringer volume on in this
user’s manual.
Make sure you plug in the telephone line cord securely into the telephone
base and the telephone jack. Make sure you plug in the power cord securely.
The cordless handset may be too far from the telephone base.
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Appendix
Troubleshooting
Charge the battery in the cordless handset for at least 10 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
You may have too many extension phones on your telephone line to
allow all of them to ring simultaneously. Try unplugging some of the
other phones.
The layout of your home or office might be limiting the operating range.
Try moving the telephone base to another location, preferably to a
higher location.
If other phones in your home are having the same problem, contact your
telephone service provider (charges might apply).
Test a working phone at the phone jack. If another phone has the same
problem, contact your telephone service provider (charges might apply).
Other electronic products can cause interference with your cordless
phone. Try installing your phone as far away as possible from electronic
devices such as television sets, VCRs, or other cordless telephones.
Completely remove the battery. Install the battery again and place the
cordless handset into the telephone base. Wait for the cordless handset to
reestablish its connection with the telephone base. Allow up to one minute
for this to take place.
Your line cord might be malfunctioning. Try installing a new line cord.
My calls cut in and out while I’m using my cordless handset.
Other electronic products such as HAM radios and other DECT phones, can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical
outlet. You might experience decreased performance while the microwave
oven is operating.
If you plug your phone in with a modem or surge protector, plug the
phone (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your phone or modem farther apart from
one another, or use a different surge protector.
Move your telephone base to a higher location. The phone might have
better reception when installed in a high area.
If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
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Appendix
Troubleshooting
The charge light is off.
Make sure you plug the power and line cords in correctly and securely.
Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow
up to one minute for the cordless handset and telephone base to reset.
Clean the cordless handset, charger and telephone base charging contacts
each month with a pencil eraser or cloth.
The battery may not be connected to the handset or is missing completely.
Ensure that the battery is installed properly.
My caller ID isn’t working.
Caller ID is a subscription service. You must subscribe to this service from
your telephone service provider for this feature to work on your phone.
The caller may not be calling from an area which supports caller ID.
Both your and your caller’s telephone service providers must use caller ID
compatible equipment.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (
page 5). The filter prevents
noise and caller ID problems resulting from DSL interference. Please contact
your DSL service provider for more information about DSL filters.
System does not receive caller ID when on a call.
Make sure you subscribe to caller ID with call waiting features from your
telephone service provider. Caller ID features works only if both you and
the caller are in areas offering caller ID service, and if both telephone
service providers use compatible equipment.
Incomplete messages.
If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after the maximum recording time you have set.
If the caller pauses for longer than seven seconds, the system stops
recording and disconnects the call.
If the system’s memory becomes full during a message, the system stops
recording and disconnects the call.
If the caller’s voice is very soft, the system may stop recording and
disconnect the call.
Difficulty hearing messages.
Press VOL/p to increase the telephone base speaker volume.
Press p
DIR/VOLUME to adjust the message playback volume on a handset.
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Appendix
Troubleshooting
System does not answer after the correct number of rings.
• Make sure that the answering system is on. ANS ON should show on the
handset and the /ANS ON light on the telephone base should be on.
• If toll saver is activated, the number of rings changes to 2 when you have
new messages stored (pages 46-47).
• If the memory is full or the system is off, the system will answer after 10 rings.
In some cases, the answering system is affected by the ringing system used
by your telephone service provider.
If you subscribe to voicemail service, change the number of rings so
that your answering system answers before your voicemail
(pages 46-47). To determine how many rings activate your voicemail,
contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
System does not respond to remote commands.
• Make sure to enter your remote access code correctly (page 47).
• Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the remote access code while your
announcement is playing. Try waiting until the announcement is over
before entering the code.
• There may be interference on the phone line you are using. Press dialing
keys firmly.
System does not record messages.
• Make sure the answering system is on. ANS ON should show on the
handset and the /ANS ON light on the telephone base should be on.
• Make sure the memory of the answering system is not full.
If you subscribe to voicemail service, change the number of rings so
that your answering system answers before your voicemail
(pages 46-47). To determine how many rings activate your voicemail,
contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
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Appendix
Troubleshooting
System announces, “Time and day not set.”
• You need to reset the system clock (page 13).
Outgoing announcement is not clear.
• When you record your announcement, make sure you speak in a normal
tone of voice, about 9 inches from the handset.
• Make sure there is no background noise (TV, music, etc.) while recording.
New voicemail and show on the handset display, and I don’t know why.
•
Your telephone has both a built-in answering system and voicemail
indication. If New voicemail and
appear on the handset display, then
your telephone has received a signal from your telephone service provider
that you have a voicemail message waiting for you to retrieve from them.
Contact your telephone service provider for more information on how to
access your voicemail.
I cannot retrieve voicemail messages.
•
Your telephone has both a built-in answering system and voicemail
indication. They are independent features and each alerts you to new
messages differently (page 49). If you subscribe to voicemail service from
your telephone service provider, contact your telephone service provider for
more information on how to access your voicemail.
I’ve set my LCD language to Spanish or French and I don’t know how to
change it back to English.
• Press MENU/SELECT in idle mode. Then, enter 364# using the dialing keys.
You hear a confirmation tone.
I subscribe to a nontraditional telephone service that uses my computer
to establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your
nontraditional telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB
port on your computer. Do not plug it into a multiple port USB hub (USB
splitter) that is not powered.
In a few rare instances, the USB port on your computer may not have
enough power. Try using a USB hub with its own external power supply.
If you are using a firewall, it may prevent access to your nontraditional
telephone service provider. Contact your service provider for more information.
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Appendix
Troubleshooting
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, try putting the
cordless handset in the telephone base or charger. If it does not fix the
problem, do the following (in the order listed):
Disconnect the power to the telephone base.
Disconnect the cordless handset battery.
Wait a few minutes.
Connect power to the telephone base.
Completely remove the battery. Replace the battery and place the
cordless handset into the telephone base or charger.
Wait for the cordless handset to reestablish its connection with the
telephone base. Allow up to one minute for this to take place.
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Appendix
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must
be treated with care.
Avoid rough treatment.
Place the handset down gently.
Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset in
the rain, or handle it with wet hands. Do not install the telephone base
near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, take caution when using electric
appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water
or mild soap.
Do not use excess water or cleaning solvents of any kind.
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Remember that electrical appliances can cause serious injury if used when you are wet or
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL
YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then, pull
the telephone out by the unplugged cords.
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Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions that may appear
in this user’s manual. Always follow basic safety precautions when using this product to reduce
the risk of injury, fire, or electric shock.
Safety information
Read and understand all instructions in the user’s manual. Observe all markings on
the product.
Avoid using a telephone during a thunderstorm. There might be a slight chance of electric
shock from lightning.
Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark
may be created when the adapter is plugged into the power outlet, or when the handset is
replaced in its cradle. This is a common event associated with the closing of any electrical
circuit. The user should not plug the phone into a power outlet, and should not put a charged
handset into the cradle, if the phone is located in an environment containing concentrations
of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such
an environment could create a fire or explosion. Such environments may include: medical use
of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors;
etc.); a leak of natural gas; etc.
Do not use this product near water, or when you are wet. For example, do not use it in a
wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub.
Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any
liquids, unplug any line or power cord immediately. Do not plug the product back in until it
has dried thoroughly.
Install this product in a protected location where no one can trip over any line or power
cords. Protect cords from damage or abrasion.
If this product does not operate normally, read Troubleshooting on pages 65-72 in this
user’s manual. If you cannot solve the problem, or if the product is damaged, refer to
Limited warranty on pages 79-80. Do not open this product except as may be directed in
your user’s manual. Opening the product or reassembling it incorrectly may expose you to
hazardous voltages or other risks.
Replace batteries only, as described in Battery installation and charging on page 6 in
your user’s manual. Do not burn or puncture batteries — they contain caustic chemicals.
The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if they are plugged into a
ceiling or an under-the-table or cabinet outlet.
CAUTION: Use only the power adapters provided with this product. To obtain a replacement,
visit our website at www.telephones.att.com, or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
Especially about cordless telephones
Privacy: The same features that make a cordless telephone convenient create some
limitations. Telephone calls are transmitted between the telephone base and the handset
by radio waves, so there is a possibility that your cordless telephone conversations could
be intercepted by radio receiving equipment within range of the cordless handset. For this
reason, you should not think of cordless telephone conversations as being as private as
those on corded telephones.
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Appendix
Important safety information
Electrical power: The telephone base of this cordless telephone must be connected to a
working electrical outlet which is not controlled by a wall switch. Calls cannot be made
from the handset if the telephone base is unplugged, switched off or if the electrical
power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may
cause interference to TVs and VCRs. To minimize or prevent such interference, do not place
the telephone base of the cordless telephone near or on top of a TV or VCR. If interference
is experienced, moving the cordless telephone farther away from the TV or VCR will often
reduce or eliminate the interference.
Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to create a short circuit with conductive
material such as rings, bracelets, and keys. The battery or conductor may overheat and cause
harm. Observe proper polarity between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.
Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in
an industry program to collect and recycle nickel-metal hydride rechargeable
batteries when taken out of service within the United States. These batteries
may be taken to a participating local retailer of replacement batteries or
recycling center. Or you may call 1 (800) 8-BATTERY for locations accepting
spent Ni-MH batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology
Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the
interference between portable wireless telephones and implanted cardiac pacemakers. Supported
by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast
pocket, when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons
using wireless telephones.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the
call is being recorded. To ensure that you are in compliance with any federal or state regulations
regarding recording a telephone call, you should start the recording process and then inform the
other party that you are recording the conversation.
SAVE THESE INSTRUCTIONS
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Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted
by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of
this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
This identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be
used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions
in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect
to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03,
the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more
information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does
not disable your alarm equipment. If you have questions about what will disable the alarm
equipment, consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the
problem has been corrected. Repairs to this telephone equipment can only be made by the
manufacturer or its authorized agents. For repair procedures, follow the instructions outlined
under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to
notify you before interrupting service. If advance notice is not practical, you will be notified as
soon as possible. You will be given the opportunity to correct the problem and the telephone
service provider is required to inform you of your right to file a complaint with the FCC.
Your telephone service provider may make changes in its facilities, equipment, operation, or
procedures that could affect the proper functioning of this product. The telephone service
provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Privacy of communications may not be ensured when using this telephone.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry
Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication
of the maximum number of devices allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
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Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital
device under Part 15 of the Federal Communications Commission (FCC) rules.
These requirements are intended to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency
energy that can be safely absorbed by a user or bystander according to the intended usage
of the product. This product has been tested and found to comply with the FCC criteria. The
handset may be safely held against the ear of the user. The telephone base shall be installed
and used such that parts of the user’s body other than the hands are maintained at a distance of
approximately 20cm (8 inches) or more.
This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B).
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Appendix
California Energy Commission battery charging testing
instructions
This telephone is set up to comply with the energy-conserving standards right out of the box. These
instructions are intended for Califorina Energy Commission (CEC) compliance testing only. When the
CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be
disabled.
To activate the CEC battery charging testing mode:
Unplug the telephone base power adapter from the power outlet. Make sure all handsets are
plugged with charged batteries before proceeding.
While you press and hold
/HANDSET LOCATOR, plug the telephone base power adapter back to
the power outlet.
After about 20 seconds, when the IN USE light starts flashing, release
/HANDSET LOCATOR and
then press it again within two seconds.
When the phone successfully enters the CEC battery charging testing mode, the IN USE light
turns off and all handsets display
To register HS, see manual. You hear a confirmation tone.
When the phone fails to enter this mode, repeat the steps mentioned above.
Note: The telephone base will be powered up as normal if you fail to press
/HANDSET LOCATOR
within two seconds in Step 3.
To deactivate the CEC battery charging testing mode:
Unplug the telephone base power adapter from the power outlet, then plug it back in. The
telephone base is powered up as normal.
Register the handsets back to the telephone base. See page 58 for handset registration instructions.
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2.
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Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all
questions about this product should be directed to our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
What does this limited warranty cover?
The manufacturer of this AT&T branded product warrants to the holder of a valid proof of
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
What will be done if the PRODUCT is not free from defects in materials and workmanship
during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative
repairs or replaces at the manufacturer’s option, without charge, a materially defective
PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished
replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace
it with a new or refurbished PRODUCT of the same or similar design. The manufacturer
retains the defective parts, modules, or equipment. Repair or replacement of the PRODUCT,
at the manufacturer’s option, is your exclusive remedy. The manufacturer returns the repaired
or replacement products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the
terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited
warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or
other liquid intrusion; or
PRODUCT that has been damaged due to repair, alteration, or modification by anyone
other than an authorized service representative of the manufacturer; or
PRODUCT to the extent that the problem experienced is caused by signal conditions,
network reliability or cable or antenna systems; or
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States
of America or Canada, or used for commercial or institutional purposes (including but not
limited to products used for rental purposes); or
PRODUCT returned without a valid proof of purchase (see item 6); or
Charges for installation or setup, adjustment of customer controls, and installation or
repair of systems outside the unit.
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Appendix
How do you get warranty service?
To obtain warranty service in the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s
controls and features might save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport
of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced
PRODUCT under this limited warranty. Transportation, delivery or handling charges are prepaid.
The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the
PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the
terms of this limited warranty, the manufacturer notifies you and requests that you authorize the
cost of repair prior to any further repair activity. You must pay for the cost of repair and return
shipping costs for the repair of products that are not covered by this limited warranty.
What must you return with the PRODUCT to get warranty service?
You must:
Return the entire original package and contents including the PRODUCT to the service
location along with a description of the malfunction or difficulty; and
Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased
(PRODUCT model) and the date of purchase or receipt; and
Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and the manufacturer
of this AT&T branded PRODUCT. It supersedes all other written or oral communications
related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT.
The warranty exclusively describes all of the manufacturer’s responsibilities regarding the
PRODUCT. There are no other express warranties. No one is authorized to make modifications
to this limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also
have other rights that vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited
to one year from date of purchase. Some states/provinces do not allow limitations on how
long an implied warranty lasts, so the limitation might not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential, or similar damages
(including, but not limited to lost profits or revenue, inability to use the PRODUCT or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting
from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the limitation or exclusion might not apply to you.
Please retain your original sales receipt as proof of purchase.
5.
6.
a.
b.
c.
7.
Limited warranty
Page 87
81
Appendix
Technical specifications
RF frequency band 1921.536MHz – 1928.448MHz
Channels 5
Operating temperature 32°F – 122°F
0°C – 50°C
Telephone base voltage
(AC voltage, 60Hz)
96 – 130Vrms
Telephone base voltage
(DC adapter output)
6VDC @400mA
Handset voltage 2.4VDC
Charger voltage
(AC adapter output)
6VAC @300mA
Operating times* Talk time (handset): up to seven hours
Talk time (speakerphone): up to five hours
Standby: up to seven days
* Operating times vary depending on your actual use and the age of the battery.
DECT 6.0 digital technology
Digitally Enhanced Cordless Telecommunications (DECT) 6.0 is a new frequency
band that transmits your voice across multiple channels. This technology
provides superior quality of voice and sound, high protection against
wiretapping and better range than 2.4 GHz and 5.8 GHz phone systems, while
not interfering with wireless routers. Now calls can be taken in the basement,
backyard and garage with exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by
the Federal Communications Commission (FCC). Even so, this handset and
telephone base can communicate over a certain distance — which can vary
with the locations of the telephone base and handset, the weather, and the
construction of your home or office.
HD audio
HD audio improves sound quality by expanding and rebuilding frequencies
that are lost with traditional phone calls. There is no additional telephone
service requirement to use HD audio. It is designed to work with standard
telephone service. Your system will automatically enhance all received sound
with HD audio.
Page 88
82
A
Answer an incoming call,
During an intercom call, 30
Answering calls, 22
Answering system, 49
Assign a speed dial entry, 36
Audio assist
, 24
Auto off, 22
B
Battery charging, 7
Battery installation, 6
Blind transfer, 27
C
Caller ID, 38
Add entries to phone directory, 42
Delete entries, 41
Dial entries, 41
Review entries, 40
Caller ID announce, 14–15
Call screening, 50–51
Call transfer,
Using intercom, 30
Chain dialing, 26
Charger installation, 5
Clock, 13
D
Day and time, 13
Delete a speed dial number, 37
Delete caller ID log entries, 41
Deregistering all handsets, 59
Dialing,
From a record in the caller ID
history, 41
From the directory, 35
Directory,
Dial number, 35
Edit an entry, 35
Name search, 34
Directory storage, 32
Display dial, 35
Display screen messages, 63–64
DSL, 5
E
Ending a call, 22
H
Handset,
Handset locator, 28
Speakerphone, 23
Temporary ringer silencing, 22
Handset ringer tone, 12
Handset ringer volume, 12
HD audio, 81
I
Important safety information, 74–75
Indicator lights, 61
Intercom, 29–30
�
Key tone, 18
L
Last number redial, 23
LCD language, 14
Reset to English, 14, 71
Limited warranty, 79–80
M
Maintenance, 73
Memory match, 40
Index
Index
Page 89
83
Message,
Alert tone, 48
Counter display, 55
Playback, 52–53
N
Names,
Enter into directory, 32
Search for, 34
Number of rings, 46
O
On-hook dialing (predialing), 22
Operation time, 81
Outgoing announcement, 44
P
Paging tone, 28
Power adapter, 5
Predialing, 22
Q
Quick reference guide, 2–4
QUIET mode, 21
R
Receiving calls, 22
Redial, 23
Remote access, 47, 56
Replace a speed dial number, 36
Ringer silencing, 22
Ringer tone, 12
Ringer volume,
Base, 51
Handset, 12
S
Screen icons, 60
Search by name, 34
Speakerphone, 23
Speed dial, 36–37
Assign or reassign number, 36
Delete number, 37
Make a call, 37
T
Tabletop installation, 5
Technical specifications, 81
Telephone operating range, 81
Temporary ringer silencing, 22
Time, 13
Troubleshooting, 65–72
V
Visual message waiting indicator, 15
Voicemail, 49
Quick access, 37
Voice prompts, 50
Volume control,
Base, 25
Handset, 12, 25
W
Wall mount installation, 8
Warranty, 79–80
Index
Index
Page 90
Fold here.
Cut along dotted line.
Action Remote command
Play all messages .....................1
Play new messages
..................2
Delete the message
.................3 (during message
playback)
Delete all old messages
........33
Repeat or go back
....................4
Call your telephone number, then enter
your two-digit remote access code
(preset to 19).
CRL32102/CRL32202/CRL32302/CRL32352/CRL32452
DECT 6.0 cordless telephone/answering system with caller
ID/call waiting
© 2012-2014 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Stop ..................................................5
Help menu
.................................... 5
Skip the message
......................6
Record announcement
........... 7
End remote access call
..........8 (or hang up)
Turn system on or off .............0
Remote access wallet card
The wallet card lists the commands needed to control your answering system
from any touch-tone telephone.
Page 91
Audio Assist is a registered trademark of Advanced American Telephones.
© 2012-2014 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 5.1 AT&T 06/14.
www.telephones.att.com
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