CLP99287/CLP99387/CLP99457/
CLP99487/CLP99547/CLP99557/
CLP99587
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH® wireless technology
Congratulations
on your purchase of this AT&T product. Before using this AT&T product,
please read the Important safety information section on pages 200-202
of this manual. Please thoroughly read this user’s manual for all the
feature operations and troubleshooting information necessary to install
and operate your new AT&T product. You can also visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
This telephone meets the California Energy Commission regulations for energy
consumption. Your telephone is set up to comply with the energy-conserving
standards right out of the box. No further action is necessary.
This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets
and speakerphones. Visit www.telephones.att.com/accessories for a list
of compatible cordless headsets and speakerphones.
Model number: CLP99287 (two handsets)
CLP99387 (three handsets)
CLP99457/CLP99487 (four handsets)
CLP99547/CLP99557/CLP99587 (five handsets)
Type: DECT 6.0 cordless telephone/answering system with
BLUETOOTH® wireless technology
Serial number:
Purchase date:
Place of purchase:
Both the model and serial numbers of your AT&T product can be found on
the bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return
your telephone for warranty service.
Telephones identied with this logo have reduced noise and interference when
used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083
Compliant Logo is a trademark of the Telecommunications Industry Association.
Used under license.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the
use of products that save energy and help protect our environment. We are proud
to mark this product with the ENERGY STAR® label indicating it meets the latest
energy eciency guidelines.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks
by Advanced American Telephones and its parent, VTech Holdings Limited, is under license.
VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names
are those of their respective owners.
HD audio .................................................... 211
Simulated full-duplex handset
and base speakerphones ........... 211
Index
Index ...................................................................212
Getting started
Installation
You must install and
charge the battery before
using the telephone.
STOP!
See page 12-15 for
easy instructions.
Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base can be placed on a at surface
or vertically mounted on the wall (see page 17). For optimum range and
better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL lter between the telephone
line cord and the telephone wall jack (see page 10). The lter prevents noise and
caller ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL lters.
Your product may be shipped with protective stickers covering the handset
and telephone base displays - remove them before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
Avoid placing the telephone base and charger too close to:
f Communication devices such as television sets, VCRs, or other
cordless telephones.
f Excessive heat sources.f Noise sources such as a window with trac outside, motors, microwave
ovens, refrigerators, or uorescent lighting.
f Excessive dust sources such as a workshop or garage.f Excessive moisture.f Extremely low temperature.f Mechanical vibration or shock such as on top of a washing machine
or workbench.
1
Getting started
Quick reference guide - handset
PUSH TO TALK
f Press to initiate a one-to-one (page 80)
or one-to-group broadcast (page 82).
f Press and hold to broadcast to a group of
system devices (page 82).
VOICE
f Press to activate the voice-controlled
application of connected cell phone (page
36).
CELL 1 /CELL 2
f Press to make or answer a cell call (page
56).
f During a cell call, press to answer an
incoming CELL 1/2 call when you hear a
call waiting alert (page 57).
f During message playback, press to call
back the caller if the caller’s number is
available (page 165).
HOME/FLASH
f Press to make or answer a home call
(page 54).
f During a call, press to answer an
incoming home call when you receive a
call waiting alert (page 55).
f During message playback, press to call
back the caller if the caller’s number is
available (page 165).
OFF/CANCEL
f During a call, press to hang up (page
54 or page 56).
f While in a menu, press to cancel an
operation, back up to the previous
menu, or exit the menu display; or
press and hold this button to exit to idle
mode.
f When the handset is ringing, press to
mute the ringer temporarily (page
62).
f Press and hold while the telephone
is not in use to erase the missed call
indicator (page 99).
2
Getting started
Quick reference guide - handset
1
f While reviewing a caller ID log entry,
press repeatedly to add or remove 1 in
front of the telephone number before
dialing or saving it in the directory.
f Press and hold to set (page 45) or to
dial your voicemail number.
TONE /a>A
f Press to switch to tone dialing
temporarily during a call if you have
pulse service (page 63).
f While entering names, press to change
the next letter to upper or lower case.
/SPEAKER
f Press to make or answer a home or
cell call using the speakerphone (page
54 or page 56).
f Press to switch between the
speakerphone and the handset (page
61).
MUTE/DELETE
f During a call, press to mute the
microphone (page 62).
f When the handset is ringing, press to
mute the ringer temporarily (page
62).
f While reviewing the caller ID log, the
directory or the redial memory, press
to delete an individual entry.
f While predialing, press to delete digits.f During message or announcement
playback, press to delete the
playing message or the recorded
announcement.
QUIET# (pound key)
f Press repeatedly to display other
dialing options when reviewing a caller
ID log entry (page 101).
f Press and hold to enter the QUIET
mode setting screen, or to deactivate
QUIET mode (page 52).
3
Getting started
Quick reference guide - handset
REDIAL/PAUSE
f Press repeatedly to view the last 10
numbers dialed (page 67).
f While entering numbers, press and hold
to insert a dialing pause (page 88).
CHARGE light
f On when the handset is charging in the
telephone base or charger.
Sokeys (2)
f Press to select the menu item displayed
above the key (page 5).
f While in a menu, press to select an
item, save an entry or setting, cancel an
operation, or back up to the previous
menu.
DIR/VOLUME
f Press
DIR to show directory entries
when the handset is not in use (page
92).
f Press to scroll up while in menus. f While entering names or numbers,
press to move the cursor to the right.
f Press to increase the listening volume
when on a call (page 61), or to
increase the message playback volume
(page 165).
CID/VOLUME
f Press
CID to show caller ID log when
the handset is not in use (page 100).
f Press to scroll down while in menus.f While entering names or numbers,
press to move the cursor to the le.
f Press to decrease the listening
volume when on a call (page 61),
or to decrease the message playback
volume (page 165).
4
Getting started
Quick reference guide - handset
Main menu
The selected menu
item is highlighted.
Menu
Feature menu
f Play messages (page 164)f Answering sys (page 148)f Smart call blk (page 109)f Directory (page 87)f Caller ID log (page 98)f Intercom (page 74)f Ringers (page 40)f Set date/time (page 42)f Caller ID annc (page 44)f Settings (page 43) f Web address (page 51)
Using menus:
f Press MENU to show the menu.f Press f Press SELECT to conrm or save changes to a highlighted menu item.f Press OFF/CANCEL or BACK to cancel an operation, back up to the
previous menu, or exit the menu display.
CID or DIR to scroll through menu items.
5
Getting started
Quick reference guide - telephone base
pDIRECTORY
f Press to scroll up while in a menu.f Press to show directory entries when
the telephone is not in use (page 92).
f While entering names or numbers,
press to move the cursor to the right.
pCALLER ID
f Press to scroll down while in a menu.f Press to review the caller ID log when
the telephone is not in use (page
100).
f While entering names or numbers,
press to move the cursor to the le.
X/DELETE
f Press to delete the message currently
playing (page 165).
f When the phone is not in use, press
twice to delete all previously reviewed
messages (page 166).
f While reviewing the redial list,
directory, caller ID log, allow list, block
list, or star name list, press to delete
an individual entry (pages 71, 96,
107, 128, 122 and 132).
f While entering names or numbers,
press to delete a digit or a character.
f While predialing, press to delete
a digits.
/REPEAT
f Press to repeat a message or press
twice to play the previous message
(page 165).
/SKIP
f During message playback, press to skip
to the next message (page 165).
/PLAY/STOP
f Press to play messages (page 164).f Press to stop message playback (page
164).
CELL 1/CELL 2
f Press to make or answer a cell call (page
56).
HOME (Speakerphone)
f Press to make or answer a home call
(page 54).
f Flashes quickly when there is an
incoming home call.
f Flashes slowly when a home call is on
hold.
6
Getting started
Quick reference guide - telephone base
USB port
f The standard size USB port in the
telephone base is used for charging
your cell phones.
1
f While reviewing a caller ID log entry,
press repeatedly to add or remove 1 in
front of the telephone number before
dialing or saving it in the directory.
f Press and hold to set (page 45) or
to dial your voicemail number.
TONE /a>A
f Press to switch to tone dialing
temporarily during a call if you have
pulse service (page 63).
f While entering names, press to change
the next letter to upper or lower case.
QUIET# (pound key)
f Press repeatedly to display other
dialing options when reviewing a caller
ID log entry (page 101).
f Press and hold to enter the QUIET
mode setting screen, or to deactivate
QUIET mode (page 52).
/HANDSET LOCATOR
f Press the button to page all system
handsets (page 72).
MUTE
f During a call, press to mute the
microphone (page 62).
f While the telephone base is ringing,
press to silence the ringer temporarily
(page 62).
VOLUME
f Press to adjust the volume during
message playback (page 165).
f Press to adjust the listening volume
during a call (page 61).
f When the phone is not in use, press
to adjust the telephone base ringer
volume for all lines (page 61).
VOICE
f Press to activate the voice-controlled
application of connected cell phone
(page 36).
MIC
f Microphone.
7
7
Getting started
Quick reference guide - telephone base
PTT/FLASH
f Press to display the PTT menu to
begin a PTT call.
f Press and hold to begin a one-to-
group broadcast when the telephone
base is not in use.
f During a call, press to answer an
incoming home call when you receive
a call waiting alert (page 55).
Sokeys (2)
f Press to select the menu item
displayed above the key.
f While in a menu, press to select an
item, save an entry or setting, cancel
an operation, or back up to the
previous menu.
CANCEL
f While in a menu, press to exit without
making changes or press and hold to
return to idle mode.
f Press and hold while the telephone
is not in use to erase the missed call
indicator (page 99).
f Bluetooth (page 23)f Ringers (page 40)f Set date/time (page 42)f Caller ID annc (page 44)f Settings (page 43) f Web address (page 51)
f Press MENU in idle mode to show the main menu.f Press qCALLER ID or pDIRECTORY to scroll through menu items.f Press SELECT to conrm or save changes to a highlighted menu item.f Press CANCEL or BACK to cancel an operation, back up to the previous
menu, or exit the menu display.
9
Getting started
Telephone base and charger installation
Install the telephone base and charger, as shown below.
The telephone base is ready for tabletop use. If you want to change to
wall-mounting, see Installation options on page 17 for details.
Telephone base installation
Plug the large end of the
telephone base power adapter
into a power outlet not
controlled by a wall switch.
Route the power
adapter cord
through this slot.
Plug the small end of the
telephone base power
adapter into the power
adapter jack on the back
of the telephone base.
Route the
telephone line cord
through this slot.
Plug the other end of the
telephone line cord into the
telephone jack on the back of
the telephone base.
Plug one end of the
telephone line cord into a
telephone jack or a DSL lter.
If you have DSL highspeed Internet service, a
DSL lter (not included)
is required.
Raise the antenna.
10
10
Getting started
Telephone base and charger installation
Charger installation
Plug the power adapter into a power outlet not
controlled by a wall switch.
IMPORTANT INFORMATION
f Use only the power adapter(s) supplied with this product. To order a replacement
power adapter, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial1 (866) 288-4268.
f The power adapters are intended to be correctly oriented in a vertical or oor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
11
Getting started
Battery installation and charging
Install the battery, as shown below. Once you have installed the battery, the
screen indicates the battery status (see the following table). If necessary,
place the handset in the telephone base or charger to charge the battery. For
best performance, keep the handset in the telephone base or charger when
not in use. The battery is fully charged aer 11 hours of continuous charging.
See the table on page 211 for battery operating times.
If the screen shows Place in charger and ashes, you need to charge the
handset without interruption for at least 30 minutes to give the handset
enough charge to use the telephone for a short time. The following table
summarizes the battery charge indicators and actions to take.
Battery indicatorsBattery statusAction
The screen is blank, or
shows Place in charger
and (ashing).
The screen shows
Low battery and
(ashing).
The screen shows
HANDSET X.
Battery has no or very
little charge. The handset
cannot be used.
Battery has enough charge
to be used for a short time.
Battery is charged.To keep the battery charged,
Charge without interruption
(at least 30 minutes).
Charge without interruption
(at least 30 minutes).
place it in the telephone base or
charger when not in use.
Note: If you are on a phone call in low battery mode, you hear four short beeps every minute.
1. Plug the battery connector securely into the socket inside the handset
battery compartment. Insert the supplied battery with the label
THIS SIDE UP facing up, as indicated.
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
12
12
Getting started
Battery installation and charging
2. Align the cover at against the battery compartment, then slide it upwards
until it clicks into place.
THIS SIDEUP / CE CÔTÉ VERS LE HAUT
3. Charge the handset by placing it
face forward in the telephone base
or charger. The CHARGE light on the
handset is on during charging.
13
Getting started
Battery installation and charging
Aer you install your telephone or power returns following a
power outage, the handset and telephone base will prompt
you to set the date and time. For instructions, see Set date/
time on page 42. To skip setting the date and time, press
OFF/CANCEL on the handset or CANCEL on the telephone
base.
Aer the date and time setting is done or skipped, the handset
and the telephone base then prompts if you want to set Smart
call blocker. Press YES on the handset or telephone base to
start the Smart call blocker setup via voice guide. To skip the
setup, press NO, or press OFF/CANCEL on the handset or
CANCEL on the telephone base. For more details, see About
Smart call blocker on page 109.
Voice guide to set Smart call blocker:
Set date
09/30/15
MM/DD/YY
K
BACK
Set time
05:41 P MK
S
BACK
S
NEXT
SAVE
If you choose to set Smart call blocker via voice guide,
you hear a voice prompt, “Hello! This voice guide will assist you with the basic setup of Smart call blocker...”. Listen to
the instructions and then choose one of the following
options.
On the handset or the telephone base:
f Press 1 if you want to turn o default call screening
settings, and allow all incoming calls to get through;
f Press 2 if you want to screen calls with telephone
NO
Start voice
guide to set
up Smart call
blk now?
NO
YES
Start voice
guide to set
up Smart call
blk now?
YES
numbers that are not saved in your directory, allow list
and star name list; or
f Press 3 if you only want to screen calls that do not display a phone number.
If you select option 2 to screen all incoming calls, we recommend that you
add the phone numbers of your family members and friends, and desired
businesses to your Directory (see page 87) or Allow list (see page 123),
or add the names of organizations that you want to receive their calls to the
Star name list (see page 129). This will avoid Smart call blocker to screen
their calls.
14
14
Getting started
Battery installation and charging
Aer the Smart call blocker setting is done or skipped,
the handset and the telephone base will prompt if you
want to set up the answering system. Press YES on the
handset or telephone base to start the answering system
setup via voice guide. For more details, see Voice guide
on page 154. To skip the setup, press NO, or press
OFF/CANCEL on the handset or CANCEL on the
telephone base.
NO
IMPORTANT INFORMATION
f Use only the supplied rechargeable battery or replacement battery (model
BT183342/BT283342). To order, visit our website at
www.telephones.att.com or call1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
f If you do not use the handset for a long time, disconnect and remove the battery
to prevent possible leakage.
Start voice
guide to set
up Answering
system now?
NO
Start voice
guide to set
up Answering
system now?
YES
YES
15
Getting started
Battery backup mode
Battery backup mode allows your telephone system to function in the event
of a power outage. The telephone system uses stored power from the
handset’s battery to operate.
To activate the mode
Aer the power goes out, if there is already a handset with
enough charge placed in the telephone base, the telephone
system enters battery backup mode automatically. That
handset screen shows Powering base... Don’t pick up. All
other handset screens show Battery backup mode.
-OR-
If there is no handset placed in the telephone base aer the
power goes out, all handsets show Out of range OR no power
at base and Put HS on base to power base, alternately.
Place any handset with enough charge in the telephone base.
Its screen shows Powering base... Don’t pick up. All other
handset screens show Battery backup mode.
Note: A handset which does not have enough charge to power up the base, its
screen shows Out of range OR no power at base and Not enough battery to
power base, alternately, aer the power goes out. Find another system handset
that has enough charge to activate the mode.
Out of range
OR no power
at base
ACK S
Put HS on base
to power base
BACK S
Powering base
Don’t pick up
...
Operation
MENU
During battery backup mode, the telephone base, answering system and all
Bluetooth related features will be disabled. The operating time is subject to
the battery level of the handset placed in the telephone base and the actual
usage. For optimal performance, we recommend that you do not use the
handset placed in the telephone base when this mode is on.
Using other system handsets (Recommended):
Operate the handsets the same way as usual, except the answering system
and all Bluetooth related features which will be disabled.
Using the handset placed in the telephone base:
To maximize the operating time, you are not advised to use this handset. If
you do have to use it, make sure you do not li it from the telephone base. All
operations should be done with the handset placed in the telephone base. In
this case, calls can only be made and received using the speakerphone.
16
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, follow the steps mentioned below, to connect the
telephone base with a standard dual-stud telephone wall-mounting plate.
You may need a professional to install the mounting plate.
Tabletop to wall-mount installation
1. Plug the telephone line into the telephone base. If you are using a DSL
lter, plug the other end of the telephone line into the lter. Route the
telephone line cord (or DSL lter) through the wall-mount bracket hole.
2. Align the holes on the wall-mount bracket with the standard wall plate and
slide the wall-mount bracket down until it locks securely.
3. Position the telephone base, as shown below. Insert the extended tabs
(marked B) of the wall-mount bracket into the slots on the back of the
telephone base. Push the telephone base down until it is securely in place.
4. Plug the power adapter into a power outlet not controlled by a wall switch.
Plug the other end of the power adapter into the telephone base. Bundle
the telephone line cord and power adapter cord neatly with twist ties.
B
1
2
A
3
4
17
Getting started
Installation options
Wall-mount to tabletop installation
1. Unplug the large end of the power adapter from the electrical outlet.
2. If the telephone line cord and power adapter cord are bundled, untie
them rst. Slide the wall-mount bracket up and remove it from the wall-
mounting plate.
3. Unplug the telephone line cord or the DSL lter from the telephone wall
jack. Push the telephone base up and away from the wall-mount bracket
to detach it from the wall-mount bracket.
4. See Telephone base and charger installation on pages 10-11.
18
Bluetooth
Introducing Bluetooth
Your new AT&T CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 telephone system with Bluetooth wireless technology
has the following features:
f Pair up to 4 Bluetooth enabled devices (cell phones or headsets) with the
telephone base.
f Connect a maximum of 2 Bluetooth enabled devices to make and receive
cell calls. Both devices can be active on a call at a time.
f Connect a Bluetooth enabled headset for making and receiving home calls.f Conference any combination of cell and home call.f Make and receive calls using your cell phone service with your telephone
base or system handsets.
f Download phonebook entries from your cell phone.f Ringtone share feature allows you to set your telephone to play your
IPhone® (iOS 4.1 or later) ringtone.
IMPORTANT INFORMATION
f Aer plugging in the telephone base, wait at least 20 seconds before
connecting a Bluetooth device. The screen shows Bluetooth system busy
if you try to connect too soon.
f Refer to the user's manual of your Bluetooth enabled cell phone or headset
for more information about how that device uses Bluetooth connectivity.
f Bluetooth wireless technology operates within a short range (up to
30 feet) from the telephone base. Keep connected cell phones and
headsets within this range.
f If your cell phone has poor reception in your home, the CLP99287/
CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 cannot
improve the reception. However, if there is a location in your house with
better reception, you can leave your cell phone at that location while
you use the CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 cell line. For optimal performance, the cell phone
must be within 15 feet of the telephone base.
iPhone® is a registered trademark of Apple Inc.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used
under license.
19
Bluetooth
Introducing Bluetooth
f If you experience poor sound quality, it may be caused by the distance
between your cell phone and the telephone base. To improve the
performance, place your cell phone closer to the telephone base (within
15 feet) and make sure that there are no physical obstacles such as large
furniture or thick wall in between.
15 feet
DECT 6.0
f Charge your cell phone while it is connected to the telephone base.
Cellular
signal
Your cell phone's battery discharges faster while it is connected to the
telephone base via Bluetooth wireless technology.
f Monitor your cell phone's usage because minutes may be deducted from
your cellular plan for the duration of all cell calls, depending on the terms
of your plan.
Refer to the Bluetooth setup section (pages 23-35) to learn how to set
up your Bluetooth device. Refer to the Telephone operation section
(pages 54-72) on how to operate your Bluetooth devices with your new
AT&T CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 telephone system with Bluetooth wireless technology. Refer to
the Troubleshooting section (pages 183-198) if you experience diculty
when using the telephone system.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by
Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings
Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their
respective owners.
20
Bluetooth
Introducing Bluetooth
Connect to Cell
If you are using Bluetooth-enabled cell phones with Android® OS 2.3 or above,
you can further extend the exibility of your telephone system with use of
the free Connect to Cell application.
Connect to Cell comprises Caller ID manager and Alerts manager that help
integrate your cell phone with the AT&T telephone system.
Caller ID manager (Caller ID share) allows you:
f To view your AT&T phone’s caller ID log on your Android cell phone; f To use your Android cell phone to call back or send messages to individuals
who have called your home line on the AT&T telephone;
f To store callers’ names and numbers to your Android phone’s directory for
future use.
Alerts manager (Mobile notication) allows you to extend your Android
phone’s alerts to your AT&T telephone system. Your AT&T telephone will
notify you whenever you receive certain text messages, e-mails or social
media updates on your Android phone, so you will always be kept up to date.
To use Caller ID manager and Alerts manager, you must rst
download Connect to Cell to your Android cell phone using
the Google Play® Store app. Scan the QR code on the right to
download the application.
TM
application
Connect to Cell
Android® and Google Play® are registered trademarks of Google Inc.
TM
is a trademark of Advanced American Telephones.
21
21
Bluetooth
Glossary of terms
Below are some terms used in this user’s manual to help you become familiar
with using your Bluetooth devices and your new AT&T telephone system.
Active devices - the Device list has two active slots for two cell phones, or
one cell phone and one headset. When a device in the list is active, it will have
a D1: or D2: in front of the device name. In order to use a Bluetooth device on
a call, it must be in an active slot and be connected.
Bluetooth cell phone - refers to a mobile Bluetooth enabled cellular telephone.
CELL line - the telephone line associated with your cell phone service. On
your CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/
CLP99587, press CELL 1 or CELL 2 on the handset, or press CELL 1 or
CELL 2 on telephone base to use the cell line.
Connected - when you pair a Bluetooth device to the CLP99287/CLP99387/
CLP99457/CLP99487/CLP99547/CLP99557/CLP99587, it is placed in an active slot and automatically connected. When a device is connected, a 1 and/or 2 will
display aer on the handset and telephone base screen. Also, the
CELL 1 and/or CELL 2/HEADSET light on the telephone base will be on. If
a device loses its connection to the telephone base, it must be reconnected
before you can use the device with the telephone system.
Device list - The list of devices that have been paired to the telephone. You
can pair up to 4 Bluetooth enabled devices (cell phones or headsets).
Disconnected - when a device is disconnected, 1 and/or 2 displays
aer on the handset and telephone base screen. The CELL 1 and/or
CELL 2/HEADSET light on the telephone base is/are o.
Discoverable mode - before a Bluetooth enabled device can be paired, it
must be set to this mode. When pairing your cell phone, the telephone base
is set to this mode. Depending on the cell phone manufacturer, this mode is
sometimes referred to as Find Me or Visibility.
Paired devices - The Bluetooth enabled devices (cell phones or headsets)
that have shared registration information with the telephone base. A total
of four Bluetooth enabled devices can be paired to the telephone base.
However, only two paired devices can communicate with the base at a time.
Pairing - sometimes referred to as bonding. The process of sharing
registration information between two Bluetooth enabled devices. Your
Bluetooth enabled cell phone or headset must rst be paired to the
telephone base in order to use it with this telephone system.
PIN - by default, the PIN is 0000 for the telephone base and for most Bluetooth
devices. PIN information may be exchanged between Bluetooth devices before
they can be used. This is also known as a Passkey or Passcode.
22
//
Bluetooth
Bluetooth setup
To use a Bluetooth enabled cellular phone with your telephone, you must
rst pair and connect your Bluetooth cellular phone with the telephone base.
Then, the CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/
CLP99587 can be used to make or answer calls on the cell phone line.
Bluetooth wireless technology operates within a short range (up to 30 feet).
When you pair a Bluetooth cell phone or Bluetooth headset to the
telephone base, keep the device within 15 feet of the telephone base for
optimal performance.
Add a cell phone
Before you begin, make sure that you have cellular coverage and your
Bluetooth enabled cell phone is not connected to any other Bluetooth device.
Refer to your cell phone user’s manual to learn how to search for or add new
Bluetooth devices.
To pair and connect a cell phone:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press qCALLER ID or pDIRECTORY to highlight Bluetooth, then press SELECT.
3. Press SELECT to choose Add device.
4. Press SELECT to choose Add cellular. The screen
displays Please wait... followed by 1. If cell is connected to BT device, please disconnect it.
f If there are already 4 paired devices on the list, the
4th one on the list will be automatically removed,
regardless of whether the pairing of the new device
is successful or not.
f If there are already 2 active devices on the list
with prex D1: or D2:, the telephone base shows
Cell Phone X is deactivated for adding a new device
(Cell Phone X represents the device name of the
active cell phone).
Directory
Caller ID log
Intercom
Bluetooth
BACK
Add device
Device list
Download dir
BACK
Add cellular
Add headset
BACK SELECT
p
q
BLUETOOTH
p
q
ADD DEVICE
p
q
Set cell to
search base:
AT&T DECT 6.0
PIN:0000
5. Press NEXT. The screen displays 2. Place cell phone next to base.
f All devices that are connected to the telephone base are disconnected
until the pairing process completes.
23
SELECT
SELECT
Bluetooth
Bluetooth setup
6. Press NEXT to turn on the telephone base discoverable mode. The screen
displays Set cell to search base: AT&T DECT 6.0 PIN: 0000. Promptly
turn on the Bluetooth feature of your cell phone and search for or add new
devices.
7. Once your cell phone nds your AT&T phone (AT&T DECT 6.0), press the
appropriate key on your cell phone to continue the pairing process.
f Your cell phone may require a passcode. In this case, the telephone
base displays Check cellular. ENTER PASS CODE. Enter the cell phone
passcode (typically 0000) into the telephone base and press SET.
f Enter the PIN of the telephone base (the default PIN is 0000) into your
cell phone to continue the pairing process, if required. The telephone
base displays Adding Cell Phone Y (Cell Phone Y represents the device
name of your cell phone).
8. When a device is successfully connected, the telephone base displays Cell Phone Y is added and connected to base and the corresponding status
icon ( 1 or 2) displays (Cell Phone Y represents the device name of
your cell phone). The corresponding device light on the telephone base
(CELL 1 or CELL 2/HEADSET ) turns on.
If you have trouble pairing your cell phone, it may not be compatible
with your CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/
CLP99557/CLP99587. Check the Bluetooth compatibility list at
www.telephones.att.com/bluetooth.
Notes:
f The pairing process may take up to one minute. If the pairing process fails, try again.f The steps for the pairing process may vary for different cell phones. If this happens, follow the prompts on your
cell phone and your CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 to complete the
pairing process.
f Refer to the user’s manual of your cell phone on how to search for or add a new Bluetooth device.
24
Bluetooth
Bluetooth setup
Add a headset
Before you begin, make sure that your Bluetooth enabled headset is not
connected to any other Bluetooth device. Refer to your headset user’s
manual to learn how to search for or add new Bluetooth devices.
To pair and connect a headset:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press qCALLER ID or pDIRECTORY to highlight Bluetooth, then press SELECT.
3. Press SELECT to choose Add device.
4. Press qCALLER ID or pDIRECTORY to highlight Add headset, then press SELECT. The screen
displays If headset is connected to cell, please disconnect it.
f If there are already 4 paired devices on the device
list, the 4th one on the list will be automatically
removed, regardless of whether the pairing of
the new device is successful or not.
f If there is another headset already active, the
screen will show
can be ready for connection
Only the BT headset in slot 2
and then
Headset X is deactivated for adding a new
device (Headset X represents the device name of
the active Bluetooth headset).
5. Press NEXT. The screen displays Pls set headset to discoverable mode. Set your headset to
discoverable mode (refer to the user’s manual of
your headset), then press NEXT.
f All devices that are connected to the telephone
base are temporarily disconnected.
6. The screen displays Searching for Bluetooth
headsets....
Directory
Caller ID log
Intercom
Bluetooth
BACK
Add device
Device list
Download dir
BACK
Add cellular
Add headset
BACK SELECT
Pls set headset
to discoverable
mode
BACK
Headset Y
Headset Z
BACK SELECT
p
q
SELECT
BLUETOOTH
p
q
SELECT
ADD DEVICE
p
q
NEXT
Searching
for Bluetooth
headsets...
FOUND DEVICES
p
q
25
Bluetooth
Bluetooth setup
7. When the screen displays the found devices, press
qCALLER ID or pDIRECTORY to highlight your headset, if
necessary, then press SELECT.
f Enter the PIN of your headset, if required. The PIN
for most Bluetooth devices is 0000 (refer to the
user’s manual of your headset), then press NEXT.
8. The screen displays Adding Headset Y when the base
is connecting to your headset (Headset Y represents
the device name of your Bluetooth headset).
9. When a device is successfully connected, the telephone base displays
Headset Y is added and connected to base and the corresponding
status icon 2 (Headset Y represents the device name of your Bluetooth
headset). You hear a conrmation tone. The corresponding light on the
telephone base CELL 2/HEADSET turns on.
If you have trouble pairing your headset, it may not be compatible with
your CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/
CLP99587. Check the Bluetooth compatibility list at
www.telephones.att.com/bluetooth.
Adding
Headset Y
Headset Y
is added
and connected
to base.
Notes:
f The pairing process may take up to one minute. If the pairing process fails, try again.f When a connected headset is charging, it may disconnect from the telephone base and the CELL 2/HEADSET light
on the telephone base turns off. For some headset models, you may need to turn on the headset and reconnect it to
the telephone base again.
26
Bluetooth
Bluetooth setup
Auto connection
When an active device moves within Bluetooth range of the telephone base,
or is turned on within range, the telephone base tries to connect to the
device. When the device moves out of range, it is disconnected. Your device
might make a connect or disconnect sound.
A connected device could also be disconnected by:
f Turning o the Bluetooth device.f Turning o the Bluetooth feature of the device.f Disconnecting through the telephone base Device list. If you disconnect
through the Device list, the telephone base will not attempt to reconnect
until your device is moved out of range and then moves back in range again.
Bluetooth connection from idle mode
When you have active devices that are not connected, CONNECT appears
on the handset and telephone base in idle mode. Press CONNECT to start
connecting an active device. When there are two active devices, the screen
will prompt you to choose one before connection.
Device list and connection
Up to 4 devices can be paired to the telephone base. All paired devices are
shown on the device list. To use a paired device, it must be in an active slot
(D1: or D2:) on the device list and connected. Both Bluetooth enabled devices
can be used on a cell call at a time.
Once you have paired a device with the telephone base, you do not need to
repeat the pairing procedure again unless you delete the device from the
device list.
Note:
When connecting a Bluetooth device to the device list, all connected devices will be temporarily
disconnected until the procedure completes. It may take up to 2 minutes to reconnect.
27
Bluetooth
Bluetooth setup
Review the device list
1. PressMENU on the telephone base in idle mode.
2. PressCALLER ID or DIRECTORYto highlight Bluetooth, then
pressSELECT .
3. PressCALLER ID or DIRECTORYto highlight Device list, then
press SELECT .
Connect/disconnect an active device
While in the device list menu, you may connect or disconnect your
active device.
1. PressMENU on the telephone base in idle mode.
2. PressCALLER ID or DIRECTORY to highlight Bluetooth, then
press SELECT.
3. PressCALLER IDor DIRECTORY to highlight Device list, then
pressSELECT .
4. Press CALLER ID or DIRECTORY to highlight a device, then pressOPTION .
5. Press CALLER ID or DIRECTORY to highlight Connect/Disconnect
(whichever is applicable), then press SELECT . The telephone base displays
Device connected/Device disconnected. You hear a conrmation tone.
Note: When your active device is connected, you are prompted to select Disconnect. When your active device
is disconnected, you are prompted to select Connect.
28
Bluetooth
Bluetooth setup
Remove a paired device
When you already have a maximum of 4 devices on the device list and you
want to add another device, you must rst delete one from the list.
To remove a paired device:
1. PressMENUon the telephone base in idle mode to
enter the main menu.
2. Press CALLER IDor DIRECTORY to highlight Bluetooth,
then pressSELECT .
3. Press CALLER IDor DIRECTORY to highlight Device list,
then pressSELECT .
4. Press CALLER IDor DIRECTORY to highlight the desired
device, then press X/DELETE.
-OR-
f Press CALLER IDor DIRECTORY to highlight the
desired device, then press OPTION .
f PressCALLER IDor DIRECTORY to highlight Remove,
then pressSELECT.
5. The telephone base displays Remove Headset X?
(Headset X represents the device name of your
Bluetooth headset).
PressYESto conrm. The
telephone base displays Device removed from device
list and you hear a conrmation tone.
BLUETOOTH
Add device
Device list
Download dir
BACK SELECT
DEVICE LIS T
D1:Cell Phone X
D2:Headset X
BACK OPTION
Headset X
Connect
Remove
BACK SELECT
Remove
Headset X
?
NO YES
Device removed
fro m
device list
29
Bluetooth
Bluetooth setup
Replace an active device
If you already have 2 active devices on the device list and you want to activate
a dierent device, you must deactivate one of the 2 active devices.
To replace an active device:
1. PressMENUon the telephone base when it is not
in use.
2. PressCALLER IDor DIRECTORYto highlight Bluetooth,
then pressSELECT .
3. Press CALLER IDor DIRECTORY to highlight Device list,
then pressSELECT .
4. Press CALLER IDor DIRECTORY to highlight the
device you want to activate without a D1: or D2:prex, then press OPTION .
5. Press
then pressSELECT
CALLER ID or DIRECTORY
.
The screen displays Only BT
to highlight Connect,
devices in slot 1 or 2 can be ready for connection and
then a list of devices for deactivation.
6. Press
CALLER ID or DIRECTORY
to highlight the device to
be deactivated, then pressNEXT . The screen displays Cell
Phone X is deactivated. and you hear a conrmation
tone. The screen then displays
Connecting Cell Phone Y to the base...
(Cell Phone X
and Cell Phone Y represent the device names of your
cell phones).
7. Depending on your cell phone settings, you may
need to press a key on your cell phone to conrm
the connection. When the new device is successfully
activated and connected, the screen displays
Device connected. You hear a conrmation tone.
BLUETOOTH
Add device
Device list
Download dir
BACK SELECT
DEVICE LIS T
D1:Cell Phone X
D2:Headset X
Cell Phone Y
BACK OPTION
Only BT devices
in slot 1 or 2
can be ready
for connection
DEACTIVATE
D1:Cell Phone X
D2:Headset X
BACK NEXT
Connecting
Cell Phone Y
to the base...
DEVICE LIS T
D1:Cell Phone Y
D2:Headset X
Cell Phone X
BACK OPTION
Note: When adding, removing, or replacing a Bluetooth device on the active devices list, all connected devices
are temporarily disconnected until the procedure completes. It may take up to 2 minutes to reconnect.
30
Bluetooth
Bluetooth setup
Download directory
You can download up to 4 cell phone directories (phonebooks) to your
CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587
telephone system via Bluetooth wireless technology. Each downloaded
directory can store up to 1,500 entries with up to 30 digits for each phone
number and 15 characters for each name.
Before downloading a directory, make sure the cell phone is paired, active,
and connected to your telephone system.
Place your cell phone next to the telephone base when you download a cell
phone directory to your telephone system.
To download a cell phone directory:
1. Press MENUon the telephone base in idle mode.
2. Press CALLER IDor DIRECTORY to highlight Bluetooth,
then pressSELECT .
3. Press CALLER IDor DIRECTORY to highlight
Download dir, then pressSELECT .
4. Press CALLER IDor DIRECTORY to highlight a device,
then pressSELECT .
5. Press CALLER IDor DIRECTORY to highlight one of the
following options:
f Phone memory - download all contacts stored in
your phone memory.
f SIM card only - download all contacts stored in your
SIM card.
f Phone and SIM - download all contacts stored in
both your phone memory and SIM card.
PressSELECT . During the download, the telephone
base displays the progress. All handsets display
Downloading....
Directory
Caller ID log
Intercom
Bluetooth
BACK SELECT
BLUETOOTH
Add device
Device list
Download dir
BACK SELECT
DOWNLOAD DIR
D1:Cell Phone X
D2:Cell Phone Y
BACK SELECT
DOWNLOAD FROM
Phone memory
SIM ca rd only
Phone and SIM
BACK SELECT
31
Bluetooth
Bluetooth setup
f Your cell phone may require a passcode. In this case the screen displays
Check cellular. ENTER PASSCODE. Enter the cell phone passcode into
the telephone base and press SET to save.
f Your cell phone may require you to press a key to confirm the
directory download.
f If the selected device’s directory has already been downloaded to your
telephone system, the telephone base displays the last update date
of your cell phone. The directory stored on your telephone system for
that cell phone will be erased and replaced with the current cell phone
directory. If you have edited the downloaded entries (page 94), those
changes will be lost. PressNEXTto start the download.
f If you already have 4 downloaded directories, the
telephone base displays Memory is full. Replace existing directory?. Press YES . Highlight the cell
phone directory to be replaced and press SELECT.
The screen displays Replace Cell Phone X directory?
(Cell Phone X represents the device name of your
cell phone). Press YES to confirm.
6. When the downloading process completes, the
Cell Phone X
Downloading
entry #0001...
STOP
Download ended
XXXX
entries saved.
BACK OK
telephone base displays Download ended XXXX
entries saved. (XXXX represents the total number of the downloaded entries). Press OKto return to the Bluetooth menu.
Notes:
f With certain cell phones, downloading from the SIM card is not supported. If this is the case, try transferring
the contacts from your SIM card to your cell phone memory first, then download from your cell phone memory.
For more information on how to transfer contacts from your SIM card to your cell phone memory, see your cell
phone’s user’s manual.
f If Phone memory is chosen but with no entries saved, the telephone base displays
No entries found. Download from SIM only?. Press YES to confirm. If SIM card only is chosen but with no
entries saved, the telephone base displays No entries found. Download from Phone only?. PressYES to confirm.
If Phone and SIM are chosen but with no entries saved in either or both directories, the telephone base displays
No entries found. Download from Phone only?. Press YESto confirm.
f When downloading the directory from your Bluetooth enabled cell phone, some data may not transfer. For
example, if you have home, mobile and work numbers for a particular contact, the three category descriptions may
not transfer to your CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587.
32
Bluetooth
Bluetooth setup
Interruption to directory download
If you are downloading a directory from a cell phone and the phone receives a
call, the download process stops and the telephone base displays Download failed and all the handsets display Download fail aer the call ends. When
you try to view the downloaded directory, the telephone base and handsets
display Last Download failed: MM/DD/YY. You need to download the
directory again (see page 31).
When you are downloading a directory from a cell phone and you wish
to stop the download process, you may press STOP . The telephone base
displays Download directory cancelled. The telephone base displays
Download failed and all handsets display Download fail when the
telephone returns to idle mode.
Note: During the download process, do not attempt to make changes to your cell phone directory.
33
Bluetooth
Bluetooth setup
View the directory download information
1. PressMENUon the telephone base in idle mode to
enter the main menu.
2. PressCALLER IDor DIRECTORY to highlight Directory,
then pressSELECT .
3. PressCALLER IDor DIRECTORY to choose the desired
downloaded directory, then press OPTION .
4. Press CALLER IDor DIRECTORY to highlight
Last update, then pressSELECT .
f The telephone base displays Cell Phone X Last
update MM/DD/YY Total #XXXX (Cell Phone X
represents the device name of your cell phone).
-OR-
f The telephone base displays Cell Phone X Last
Download failed: MM/DD/YY if there was an interruption during that
directory download.
5. Press OKto exit.
Note: If a handset tries to access the directory while a Bluetooth directory download is in progress, the screen
shows Not available at this time.
Answering sys
Smart call blk
Directory
Caller ID log
BACK SELECT
CELL PHONE X
Cell area code
Last update
Remove dir
BACK SELECT
CELL PHONE X
Last update
09/30/15
Total #0159
BACK OK
34
Bluetooth
Bluetooth setup
Change PIN
You are required to enter a PIN when establishing a Bluetooth connection.
The default PIN of your telephone base is 0000.
To change the PIN:
1. PressMENUon the telephone base in idle mode to
enter the main menu.
2. Press CALLER IDor DIRECTORY to highlight Bluetooth,
then pressSELECT.
3. Press CALLER IDor DIRECTORY to highlight Change PIN, then press SELECT . The telephone base
displays ENTER NEW PIN and the existing PIN.
4. Use the dialing keys to enter a new 4-digit code.
f Press X/DELETE to erase a digit.f Press and hold X/DELETE to erase all digits.f PressCALLER IDor DIRECTORY to move the cursor to the le or right.
5. Press SETto save.
Cell ringer
If this feature is on and you have connected an iPhone (iOS 4.1 or later) to
your telephone system, the telephone plays your iPhone ringtone when there
is incoming call.
BLUETOOTH
Device list
Download dir
Change PIN
BACK SELECT
ENTER NEW PIN
0000
BACK SET
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CALLER IDor DIRECTORY to highlight Bluetooth,
then pressSELECT.
3. Press CALLER IDor DIRECTORY to highlight Cell ringer, then press SELECT.
f If there are more than one paired device on the
device list, press CALLER IDor DIRECTORY to
BLUETOOTH
Download dir
Change PIN
Cell ringer
BACK SELECT
CELL RINGER
On
Off
BACK SET
highlight the desired device, then pressSELECT.
4. Press CALLER IDor DIRECTORY to choose On or O, then pressSET.
Note: The quality of ringtone played on your telephone is subject to individual ringtone characteristics.
35
Bluetooth
Remote voice control
If you have connected a cell phone to the
CLP99487/CLP99547/CLP99557/CLP99587
CLP99287/CLP99387/CLP99457/
telephone system, you can
activate the voice-controlled application (voice app) of the cell phone, such
as Siri®, Google NowTM or S Voice®, using your handset or telephone base.
The remote voice control feature works with:
Voice-controlled
SiriGoogle NowS Voice
application
Operation
System (Versions
iOS (8 or above) Android (4 or
above)
Android (4 or
above)
supported)
Before using the remote voice control feature, make sure you checked
the following:
f Your cell phone is paired and connected to your telephone system
via Bluetooth.
f No Bluetooth applications are running in the background of your cell phone.f Keep your cell phone within 15 feet of the telephone base.f Do not lock up your cell phone’s screen or set passcode for activating the
voice app.
f Make sure you have turned on or logged in to the applications on your cell
phone that you will be sending your voice commands, such as GPS, e-mail and
social networking accounts.
f Your cell phone’s data or Wi-Fi signal is in full strength and your cell phone
can connect to the Internet.
f Try to activate the voice app on your cell phone to ensure it is in place.
Siri® is a registered trademark of Apple Inc.
Google NowTM is a trademark of Google Inc.
S Voice® is a registered mark of Samsung Electronics Co., Ltd.
36
Bluetooth
Remote voice control
Activate remote voice control
1. Press VOICE on the handset or
telephone base.
f If you have connected two cell
phones to the telephone, the
telephone shows Activate remote
voice control of 1: Cell Phone X 2:
Cell Phone Y (Cell Phone X and Cell
Phone Y represent the device names
of your cell phones). Press CELL 1 or CELL 2.
2. The telephone then shows Activating remote
voice control....
f If the activation fails, the telephone displays
Connection timeout. Please check cell status..
Press OK and try again.
3. When the telephone base or handset plays the conrmation
tone as forwarded by the cell phone’s voice app, start
speaking toward the telephone base or handset, and then
wait for feedback. Make reply to the voice app’s feedback,
if necessary.
f You can press /SPEAKER on the handset to turn o the
speakerphone and listen to the feedback through the
handset earpiece.
4. To end the current remote voice control session, press
END on the telephone base or handset. You can restart by
following Steps 1-3 mentioned above.
VOICE
Handset
Telephone base
1 2
Activate remote
voice control of
1: Cell Phone X
2: Cell Phone Y
CELL 1
CELL 2
1 2
Activa ting
remote voice
c o n t r ol...
END
1 2
Cell Phone X
00 :0 0:0 1
END
37
Bluetooth
Remote voice control
Notes:
f Once you have activated the remote voice control feature, you are using your cell phone’s voice app to operate
your cell phone.
f Please check the cell phone user’s manual and the voice app’s help topics to find out what commands you can use
and any limitations of the voice app.
f Some cell phone manufacturers or network carriers may customize the phone’s operating system and implement
their own voice app. If you want to use Google Now, you need to manually set it as your default voice app. For
detailed instructions, refer to your cell phone user’s manual, or contact your cell phone’s manufacturer or network
carrier. You may also go to “Google Product Forums” on the Internet and check the corresponding help topics.
f Due to the settings of certain cell phones and voice apps, your cell phone may not support the remote voice
control feature. Contact your cell phone’s manufacturer or network carrier, or check the voice app’s help topics if
you encounter any problems.
f During the remote voice control activation, if your Android cell phone comes with both a dedicated voice app and
Google Now, it may prompt you to select which voice app to use, and whether use it for just once or always. Select
the desired options. If you do not respond to your cell phone’s prompt in time, the telephone displays Connection timeout. Please check cell status.. Press OK and try again.
f If the cell phone is in use, the telephone displays Bluetooth system busy.
f If you receive a landline or cell line incoming call when you have activated remote voice control on a connected cell
phone, the remote voice control operation will be ended.
f The feature may be ended automatically by your cell phone. For example, a cell call has been established via the
remote voice control feature and the call has just ended.
f If you need to press dialing keys (0-9, TONE , QUIET#) during a cell call, please make the call using the cell lines of
your telephone system instead of using the voice app via the remote voice control feature (see Make, answer or end a cell call on page 56).
38
Telephone settings
Handset and telephone base settings
Use the menu to change the cordless handset or telephone base settings.
1. Press MENU on the handset or telephone base when it is not in use to
enter the main menu.
2. Press
the telephone baseto scroll to the feature to be changed. When scrolling
through the menu, the selected menu item is highlighted.
3. Press SELECT to select the highlighted item.
CID or DIRon the handset, or press qCALLER ID or pDIRECTORYon
Note: Press OFF/CANCEL on the handset, or press CANCEL on the telephone base to cancel an
operation, back up to the previous menu or exit the menu display. Press and hold OFF/CANCEL on the
handset, or press and hold CANCEL on the telephone base to return to idle mode.
39
Telephone settings
Handset and telephone base settings
Ringer volume
You can set the ringer volume for incoming calls on all lines. A ringer o icon
shows when the volume is set to o.
1. Press MENU in idle mode to enter the main menu.
2. Press
pDIRECTORY on the telephone base to scroll to Ringers, then
pressSELECT.
3. Press SELECT again to select Ringer volume.
4. Press
pDIRECTORY on the telephone base to sample each volume
level.
5. Press SET to save your preference. There is a conrmation
CID or DIR on the handset, or press qCALLER ID or
CID or DIR on the handset, or press qCALLER ID or
RINGERS
Ringer volume
Ringer tone
BACK
BACK
RINGER VOLUME
BACK
SELECT
tone and the screen returns to the previous menu.
BACK
RINGERS
p
q
p
q
SET
SELECT
SET
-OR-
1. Press qVOLUMEp on the telephone base to set the
ringer volume of the telephone base while it is in
idle mode.
2. Press SET to conrm and you hear a conrmation tone.
Notes:
f Changing the handset ringer volume does not affect the base ringer volume. f If the ringer volume is set to off, that handset is silenced for all incoming calls.f The ringer volume level also determines the ringer levels of intercom calls (page 74).f If the ringer volume is set to off, the caller ID will not be announced and the screen will briefly display Caller ID
won’t be announced.
Ringer volume
Ringer tone
BACK
RINGER VOLUME
BACK
S
S
40
Telephone settings
Handset and telephone base settings
Ringer tone
You can select the ringer tones for incoming home and cell
calls.
To select a ringer tone:
1. PressMENUin idle mode to enter the main menu.
2. Press
qCALLER ID or pDIRECTORY on the telephone base to
highlight Ringers, then pressSELECT.
3. Press
qCALLER ID or pDIRECTORY on the telephone base to
highlight Ringer tone, then pressSELECT .
4. Press
or pDIRECTORY on the telephone base to highlight All lines, Home,Cell 1 or Cell 2, then pressSELECT .
5. Press
qCALLER ID or pDIRECTORY on the telephone base to
sample each ringer tone. A sample of each ringer tone
plays as you scroll through the choices.
6. PressSELECTto select and save your choice. You hear
a conrmation tone.
CID or DIR on the handset, or press
CID or DIR on the handset, or press
CID or DIR on the handset, or press qCALLER ID
CID or DIR on the handset, or press
RINGE R TO NE
All lines
Home
C e ll 1
BACK
RINGE R T ONE
1
2
32
BACK
RINGER TONE
All lines
Home
C e ll 1
BACK
RINGER TONE
1
2
32
BACK
S
p
q
p
q
CK
SELECT
SELECT
SELECT
SELECT
Note: If you turn off the ringer volume, you will not hear ringer tone samples.
41
Telephone settings
Handset and telephone base settings
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. The year must be set so that the day
of the week can be calculated from the caller ID information. You can turn o
the date and time settings of the caller ID service and set the date and time
manually (see Use caller ID to automatically set date and time on page
48).
Aer a power failure or handset registration, the system prompts you to set
the date and time.
To set the date and time manually:
1. PressMENU in idle mode to enter the main menu.
2. Press
qCALLER ID or pDIRECTORY on the telephone base to
scroll to Set date/time and then press SELECT.
3. Press
qCALLER ID or pDIRECTORY on the telephone base to
select the month, then press NEXT, or enter the number
using the dialing keys.
4. Press
or pDIRECTORY on the telephone base to select the
day, then press NEXT, or enter the number using the
dialing keys.
5. Press
qCALLER ID or pDIRECTORY on the telephone base to
select the year, or enter the number using the dialing
keys, then press NEXT to move on to set the time.
6. Press
qCALLER ID or pDIRECTORY on the telephone base to
select the hour, then press SAVE, or enter the number
using the dialing keys.
7. Press
qCALLER ID or pDIRECTORY on the telephone base to select the minute,
then press SAVE, or enter the number using the dialing keys.
CID or DIR on the handset, or press
CID or DIR on the handset, or press
CID or DIR on the handset, or press qCALLER ID
CID or DIR on the handset, or press
CID or DIR on the handset, or press
CID or DIR on the handset, or press
Set date
09/30/15
MM/DD/YY
K
BACK
Set time
05:41 P MK
S
BACK
SET DATE
02 /01/15
MM/DD/YY
BACK
SE T TIME
05:41 P M
BACK
p
q
NEXT
p
q
SAVE
S
NEXT
SAVE
42
Telephone settings
Handset and telephone base settings
8. Press
on the telephone base to highlight AM or PM, or press 2 for AM or 7 for
PM. Press SAVE to conrm. There is a conrmation tone and the screen
returns to the previous menu.
LCD language
You can select the language used for all screen displays.
CID or DIR on the handset, or press qCALLER ID or pDIRECTORY
Note: If the clock is not set when a message is recorded, the system announces, “Time and day not set,”
before it plays the message.
1. Press MENU in idle mode to enter the main menu.
2. Press
CID or DIR on the handset, or press qCALLER ID or
pDIRECTORY on the telephone base to scroll to Settings,
then press SELECT.
3. Press SELECT to choose LCD language.
4. Press
CID or DIR on the handset, or press qCALLER ID or
pDIRECTORY on the telephone base to highlight English,
Français or Español, then press SELECT. The screen
prompts Set English/Français/Español as LCD language?.
5. Press YES to save your preference. There is a conrmation
tone and the screen returns to the previous menu.
Press NO to cancel the operation.
LCD language
Note: If you accidentally change the LCD language to French or Spanish, you can
reset it back to English without going through the French or Spanish menus.
MENU
Press
on the handset or telephone base in idle mode, then enter 364#.
Press OFF/CANCEL after the confirmation tone.
Voicemail #
Clear voicemail
BACK
LCD LANGUAGE
English
Fran cais
Espanol
BACK
SETTINGS
LCD language
Voicemail #
Clear voicemail
BACK
BACK
LCD LANGUAGE
E nglish
Fran cais
Espanol
BACK
SETTINGS
,
,
p
q
SELECT
p
q
SELECT
S
SELECT
SELECT
43
Telephone settings
Handset and telephone base settings
Caller ID announce
The caller ID announce feature lets you know who’s calling without having to
look at the display. When you have an incoming call, the handset and/or base
speaks “Call from...” and the name of the caller based on the directory or caller
ID information. If the caller’s name is private or unknown, the phone number
up to the last 11 digits will be announced. If the caller’s phone number is also
private or unknown, no information will be announced. The default setting is
On.
To turn on or o the caller ID announce feature:
1. Press MENU in idle mode to enter the main menu.
2. Press
CID or DIR on the handset, or press qCALLER ID or
pDIRECTORY on the telephone base to scroll to Caller ID
annc, then press SELECT.
3. Press
CID or DIR on the handset, or press qCALLER ID
or pDIRECTORY on the telephone base to highlight On or
Off, then press SELECT. There is a confirmation tone. The
Intercom
Ringers
Set date/time
Caller ID annc
BACK
BACK
CALLER ID ANNC
Off
On
SELECT
handset and telephone base screen show CID Annc ON/OFF
on all HS & BS briefly before returning to the previous menu.
Notes:
f To use the caller ID announce feature, you must subscribe to caller ID service from
your telephone service provider.
f If you have paired an AT&T TL80133 DECT 6.0 cordless speakerphone to the telephone
base, the caller ID announce setting for all devices also applies to the cordless speakerphone. When the setting is On, the cordless speakerphone speaks “Call from...”
and the name of the caller based on the directory or caller ID information during an
incoming call. If the caller’s name is unavailable, the phone number up to the last 11
digits will be announced.
f When there are up to five handsets registered, the telephone system supports caller
ID announce for all handsets. If six or more handsets are registered, the system supports caller ID announce for the
first four registered handsets only.
f This feature does not announce information for call waiting calls.f It takes at least 2 rings for the phone to receive caller ID information and announce it. If the phone is answered
before the end of the second ring, the phone will not have time to announce the caller’s information.
f Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.f When this feature is on, the telephone plays both the caller ID information and the ringer at the same time when
there is an incoming call.
f Caller ID announce is available in English only.
BACK
Bluetooth
Ringers
Set date/time
Caller ID annc
BACK SELECT
CALLER ID ANNC
Off
On
BACK SELECT
SELECT
S
44
Telephone settings
Handset and telephone base settings
Set speed dial voicemail number
This feature lets you save your voicemail number for easy access when you
press and hold the 1 key.
To save your voicemail number:
1. Press MENU in idle mode to enter the main menu.
2. Press
CID or DIR on the handset, or press
qCALLER ID or pDIRECTORY on the telephone base to
scroll to Settings, then press SELECT.
3. Press
CID or DIR on the handset, or press
qCALLER ID or pDIRECTORY on the telephone base to
SETTINGS
LCD language
Voicemail #
Clear voicemail
BACK
SELECT
VOICEMAIL #
scroll to Voicemail #, then press SELECT.
4. Use the dialing keys to enter the voicemail access
number provided by your telephone service provider
(up to 30 digits) when prompted.
f Press
CID or DIR on the handset, or press
qCALLER ID or pDIRECTORY on the telephone base
to move the cursor to the le or right.
f Press MUTE/DELETE on the handset, or press
X/DELETE on the telephone base to erase a digit.
f Press and hold MUTE/DELETE on the handset, or
800-222-311-
BACKSP
SETTINGS
LCD language
Voicemail #
Clear voicemail
BACK
VOICEMAIL #
800-222-311
p
q
SELECT
SAVE
press and hold X/DELETE on the telephone base
to erase all digits.
f Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a p
BACKSP
SAVE
appears).
5. Press SAVE to save. There is a conrmation tone and the screen displays Voicemail # saved, then returns to the previous menu.
-
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service oered by your telephone service
provider, this feature provides a visual indication when you have new
voicemail messages. New voicemail and appear on the screens.
Notes:
f This feature does not indicate new messages recorded on your phone’s built-in answering system.f For more information about the difference between your answering system and voicemail, see page 160.
45
Telephone settings
Handset and telephone base settings
Clear voicemail indication
Use this feature when the telephone indicates there is new voicemail but
there is none. For example, when you have accessed your voicemail while
away from home. This feature only turns o the displayed New voicemail
and
icon
; it does not delete your voicemail messages. As long as you have
new voicemail messages, your telephone service provider continues to send
the signal to turn on the indicators.
To manually turn o the new voicemail indicators:
1. Press MENU when in idle mode to enter the main menu.
2. Press
CID or DIR on the handset, or press
qCALLER ID or pDIRECTORY on the telephone base to
scroll to Settings, then press SELECT.
3. Press
CID or DIR on the handset, or press qCALLER ID
or pDIRECTORY on the telephone base to scroll to Clear
voicemail, then press SELECT. The screen shows Reset
Voicemail Indication?.
4. Press YES to turn the voicemail indication o. There
is a conrmation tone and the screen returns to the
previous menu.
Notes:
f Your telephone service provider voicemail may alert you to new messages with a
stutter (broken) dial tone. Contact your telephone service provider for more details.
f For information about using your voicemail service, contact your telephone service
provider.
SETTINGS
LCD la nguage
Voicemial #
Clear voicemail
BACK
BACK
Reset voicemail
indic atio n?
NO
SETTINGS
LCD language
Voicemail #
Clear voicemail
BACK
Reset voicemail
indica tion?
p
q
SELECT
S
SELECT
YES
46
NO
YES
Telephone settings
Handset and telephone base settings
Key tone
The handset is set to beep with each key press. You can adjust the key tone
volume or turn it o. If you turn o the key tone, there are no beeps when
you press keys.
1. Press MENU in idle mode to enter the main menu.
2. Press
CID or DIR on the handset, or press qCALLER ID or
pDIRECTORY on the telephone base to scroll to Settings,
then press SELECT.
3. Press
CID or DIR on the handset, or press qCALLER ID or
pDIRECTORY on the telephone base to scroll to Key tone,
then press SELECT.
4. Press
CID or DIR on the handset, or press qCALLER ID or
pDIRECTORY on the telephone base to select the desired
volume or O.
5. Press SET to save your preference. There is a conrmation
tone and the screen returns to the previous menu.
SETTINGS
Voicemail #
Clear voicemail
Key to ne
BACK
KEY
TONE
BACK
SETTINGS
Voicemail #
Clear voicemail
Key tone
BACK
KEY TONE
BACK
p
q
SELECT
p
q
SET
SELECT
SET
47
Telephone settings
Handset and telephone base settings
Use caller ID to automatically set date and time
If you subscribe to caller ID service, the day, month and time
are set automatically with each incoming call. Follow the steps
mentioned below, to turn the CID time sync feature on or o.
The default setting is On.
1. Press MENU in idle mode to enter the main menu.
2. Press
pDIRECTORY on the telephone base to scroll to Settings,
then press SELECT.
3. Press
pDIRECTORY on the telephone base to scroll to
CID time sync, then press SELECT.
4. Press
or pDIRECTORY on the telephone base to highlight On or
Off, then press SELECT to save. There is a confirmation
tone and the screen returns to the previous menu.
CID or DIR on the handset, or press qCALLER ID or
CID or DIR on the handset, or press qCALLER ID or
CID or DIR on the handset, or press qCALLER ID
SETTINGS
Clear voicemail
Key tone
CID time sync
BACK
CID TIM E SYN C
On
Off
BACK
SETTINGS
Clear voicemail
Key tone
CID time sync
BACK
BACK
CID TIME S YN C
On
Off
BACK
p
q
SELECT
p
q
SELECT
S
SELECT
SELECT
48
Telephone settings
Handset and telephone base settings
Home area code
If you dial seven digits to make a local call (no area code required), enter your
area code into the telephone as the home area code. When you receive a call
from within your home area code, the caller ID log only displays the seven
digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you
dial ten digits to make a local phone call, do not use this home area code
feature. If you do, you cannot place local calls from your caller ID log, as they
will have only seven digits.
To set the home area code:
1. Press MENU in idle mode to enter the main menu.
2. Press
qCALLER ID or pDIRECTORY on the telephone base to
scroll to Directory, then press SELECT.
3. Press OPTION to choose Home.
4. Press
Home areacode, then press SELECT. The screen
briey shows Only for 7 digit dial from CID.
-OR Press qCALLER ID or pDIRECTORY on the telephone base
to scroll to Home area code, then press SELECT. The
screen briey shows Only for 7 digits dialing from Caller ID log.
5. Use the dialing keys to enter a three-digit home area code.
f Press MUTE/DELETE on the handset, or X/DELETE on the telephone
f Press and hold MUTE/DELETE on the handset, or X/DELETE on the
6. Press SAVE to conrm. There is a conrmation tone. The handset screen
shows Areacode will not show in CID and the telephone base screen
shows Area code will not show in Caller ID log briey before returning to
the previous menu.
CID or DIR on the handset, or press
CID or DIR on the handset to scroll to
base to erase a digit.
telephone base to erase all digits.
HOME AREACODE
---
BACKSP
HOME AREA CODE
BACKSP
SAVE
---
SAVE
Note: If in the future, your telephone service provider requires you to dial ten digits to make a local call (area
code plus telephone number), you need to delete your home area code. With the home area code displayed,
press and hold MUTE/DELETE on the handset or press and hold X/DELETE on the telephone base until
the digits are deleted, and then press
_ (empty).
. The home area code is now restored to its default setting of _ _
SAVE
49
Telephone settings
Handset and telephone base settings
Cell area code
Most cell phone entries are stored in a 10-digit format. If all of your cell phone
entries are stored this way, you do not need to program your cell
area code.
If your cell phone stores entries in a 7-digit format, we recommend that you
program your cell area code so that your 7-digit directory entries can be
dialed correctly using your home line.
To set the cell area code:
1. PressMENUin idle mode to enter the main menu.
2. Press
qCALLER ID or pDIRECTORY on the telephone base to
highlight Directory, then pressSELECT.
3. Press
qCALLER ID or pDIRECTORY on the telephone base
to highlight the desired downloaded directory, then
press OPTION.
4. Press
Cell areacode, then press SELECT. The screen briey
CIDor DIR on the handset, or press
CIDor DIR on the handset, or press
CID or DIR on the handset to scroll to
CELL AREACODE
---
BACKSP
CELL AREA CODE
BACKSP
SAVE
SAVE
shows Only for 7 digit dial from CID.
-OR-
Press qCALLER ID or pDIRECTORY on the telephone base to scroll to Cell
area code, then press SELECT. The screen briey shows Only for 7 digits
dialing from Caller ID log.
5. Use the dialing keys to enter the desired cell area code.
f Press MUTE/DELETE on the handset, or X/DELETE on the telephone
base to erase a digit.
f Press and hold MUTE/DELETE on the handset, or X/DELETE on the
telephone base to erase all digits.
6. Press SAVE to conrm. There is a conrmation tone. The handset screen
shows Areacode will not show in CID and the telephone base screen
shows Area code will not show in Caller ID log briey before returning to
the previous menu.
---
50
Telephone settings
Handset and telephone base settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse
(rotary) service, you must change the dial mode to pulse dialing
before using the telephone.
To set the dial mode:
1. Press MENU in idle mode to enter the main menu.
2. Press
pDIRECTORY on the telephone base to scroll to Settings,
then press SELECT.
3. Press
pDIRECTORY on the telephone base to scroll to Dial mode,
then press SELECT.
4. Press
qCALLER ID or pDIRECTORY on the telephone base to
highlight Touch-tone or Pulse, then press SELECT.
There is a confirmation tone and the screen returns
to the previous menu.
CID or DIR on the handset, or press qCALLER ID or
CID or DIR on the handset, or press qCALLER ID or
CID or DIR on the handset, or press
SETTINGS
Key tone
CID time sync
Dial mode
BACK
DIAL MODE
Touch-tone
Pulse2
BACK
SETTINGS
Key tone
CID time s yn c
Dial mode
BACK
BACK
DIAL MODE
Touch-tone
Pulse
BACK
p
q
SELECT
p
q
SELECT
S
SELECT
SELECT
Web address
Use this feature to view the AT&T website address.
1. PressMENUon the handset or telephone base in idle mode to enter the
main menu.
2. Use
CID or DIR on the handset, or press qCALLER ID or pDIRECTORY on the
telephone base to scroll to Web address, then press SELECT.
51
Telephone settings
Handset and telephone base settings
QUIET mode
When QUIET mode is turned on, the telephone silences all sounds during the
set period of time (1-12 hours). However, the handset locator paging tone
and any sound-generating operations initiated by users, such as making
calls using the speakerphone or setting ringer volume, will sound as normal.
Aer you turn on QUIET mode, this feature activates immediately and the
answering system turns on automatically.
When QUIET mode is on, the answering system takes calls and records
messages without broadcasting them.
To turn QUIET mode on:
1. Press and hold QUIET # in idle mode to enter the QUIET mode setting
screen. The screen shows Set quiet mode duration (1 to 12 hours) _ _.
2. Use the dialing keys to enter the desired number of hours (1-12) you would
like to turn on QUIET mode, then press SELECT. Your screen briey shows Answering sys is ON during quiet mode and then Quiet mode on in the
idle screen.
To turn QUIET mode o:
f While QUIET mode is on, press and hold QUIET #. The screen shows Quiet
mode is o and you hear a conrmation tone.
Notes:
f If you change the base ringer, handset ringer, ringer volume, key tone, or caller ID announce features when QUIET
mode is on, the sample plays but the feature is still muted after saving the setting.
f After QUIET mode is turned off or the set period of time has expired, all muted features will be activated again.
f The PTT function is not available when QUIET mode is on.
f When QUIET mode is on, and Smart call blocker is on and in screening mode, all screened calls will be sent to the
answering system after screening. For more information on Smart call blocker, see page 109.
52
Telephone settings
Handset and telephone base settings
No line alert
If there is no telephone line connected to the telephone base, the screens
show No home line. If you do not want to display this message on the
screens (for example, if you use the cell line only), you can turn the no line
alert o using the code, as described below.
To turn o the no line alert:
Press MENU on the handset or telephone base in idle mode, then enter
662#. You hear a conrmation tone.
To turn the no line alert back on:
Press MENU on the handset or telephone base in idle mode, then enter
661#. You hear a conrmation tone.
Cell alert
If you have downloaded the Connect to Cell applicationand use the
Alerts manager (page 21), there are message notications sent to your
telephone system. Your telephone system beeps once when your Android cell
phone receives text messages, e-mails or social media updates. You can turn
the alert tone on or o using the code, as described below.
To turn the alert tone o:
Press MENU on the handset or telephone base, then enter 252#. You hear a
conrmation tone.
To turn the alert tone back on:
Press MENU on the handset or telephone base, then enter 251#. You hear a
conrmation tone.
53
Telephone operation
Make, answer and end a call
Make, answer or end a home call
Using a cordless handset:
To make a home call:
f Press HOME/FLASH or /SPEAKER, then enter the telephone number.
To predial a home call:
f Enter the telephone number, then press HOME/FLASH or /SPEAKER.
To answer a home call:
f Press HOME/FLASH or /SPEAKER, CELL 1 , CELL 2 or any dialing key
(0-9 or TONE ).
To end a home call:
Press OFF/CANCEL, or put the handset in the telephone base or charger.
Notes:
f The screen shows the elapsed time as you talk (in hours, minutes and seconds).f When predialing (preview numbers before dialing), press MUTE/DELETE to backspace and delete; press and hold
REDIAL/PAUSE to insert a dialing pause (a p appears).
f You cannot answer a home call using your connected cell phone.f Smart call blocker is set to on by default. If your directory, allow list, star name list, and block list are empty, all
calls will be classified as unknown calls. The telephone will screen all calls and ask callers to announce their names
or press the pound key (#) before the calls ring on your telephone. We recommend that you set up your directory,
allow list, star name list, and block list before using your telephone with the Smart call blocker feature. See About
Smart call blocker on page 109.
Using the telephone base:
To make a home call:
f Press HOME on the telephone base, then enter the telephone number.
To predial a home call:
f Enter the telephone number, then press HOME.
To answer a home call:
f Press HOME, CELL 1, CELL 2 or any dialing key (0-9 or TONE ).
To end a call a home call:
f Press HOME.
54
Telephone operation
Make, answer and end a call
Notes:
f The screen shows the elapsed time as you talk (in hours, minutes and seconds).f When predialing (preview numbers before dialing), press X/DELETE to backspace and delete; press and hold
REDIAL/PAUSE to insert a dialing pause (a p appears).
f Smart call blocker is set to on by default. If your directory, allow list, star name list, and block list are empty, all
calls will be classified as unknown calls. The telephone will screen all calls and ask callers to announce their names
or press the pound key (#) before the calls ring on your telephone. We recommend that you set up your directory,
allow list, star name list, and block list before using your telephone with the Smart call blocker feature. See About Smart call blocker on page 109.
Using a Bluetooth headset:
You can use a Bluetooth headset for home calls. However, you need to keep
the device within 15 feet of the telephone base for optimal performance.
Please see the user’s manual of your Bluetooth headset for more information.
To answer a home call using a Bluetooth headset:
f Press the call key on your headset.
To end a home call using a Bluetooth headset:
f Press the call key on your headset.
To transfer a call from the telephone base to a Bluetooth headset:
f Press OPTIONon the telephone base, then press qCALLER ID or
pDIRECTORY to highlight Use BT Headset and then press SELECT. The
telephone base displays Transferring audio to Headset A.
Call waiting on the home line
If you subscribe to call waiting service from your telephone service provider,
and someone calls while you are already on a call, you hear a tone.
f Press HOME/FLASH on the handset, or press PTT/FLASH on the
telephone base to put your current call on hold and take the new call.
Note:
f If the Smart call blocker feature is on and in screening mode, and you receive a call waiting call:
- If you have already picked up a screened call, the telephone checks whether the call waiting call’s number can be
found in the directory, block list or allow list. It also checks whether the caller name is in the star name list. After
that, the telephone displays the caller ID information or Blocked call accordingly. You can press HOME/FLASH or
/SPEAKER to take the new call.
- If the telephone is screening a call, the call waiting call will be ignored and logged as missed call in the caller
ID log.
55
Telephone operation
Make, answer and end a call
Make, answer or end a cell call
The CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/
CLP99587 can be used to make or answer calls on the cell line. You can
connect a maximum of 4 Bluetooth enabled cell phones to the telephone
base. Both cell phones can be used on cell calls at the same time.
Using a cordless handset:
To make a cell call:
f Press CELL 1 or CELL 2 . Enter the telephone number, then pressDIAL.
To predial a cell call:
f Enter the telephone number, then press CELL 1 or CELL 2 .
To answer a cell call:
f Press HOME/FLASH or /SPEAKER, CELL 1 , CELL 2 or any dialing key
(0-9 or TONE ).
To end a cell call:
Press OFF/CANCEL, or put the handset in the telephone base or charger.
Using the telephone base:
To make a cell call:
1. Press CELL 1 or CELL 2, then enter the telephone number.
2. PressDIAL.
To predial a cell call:
f Enter the telephone number, then press CELL 1 or CELL 2.
To answer a cell call:
f Press HOME, CELL 1, CELL 2 or any dialing key (0-9 or TONE ).
To end a cell call:
f Press CELL 1 or CELL 2.
Notes:
f You can also use your cell phone to answer the call. If you answer with your cell phone, it disconnects from the
telephone base.
f If you do not want to answer the call, press REJECT. f When you try to make a cell call but your cell phone is not connected to the base, the telephone base displays Cellular
phone not connected. Please connect to proceed.. Press CONNECT to connect your cell phone to the telephone
system. Refer to Bluetooth connection from idle mode on page 27 and Connect/disconnect an active device
on page 28.
56
Telephone operation
Make, answer and end a call
f Make a cell call using the cell lines of your telephone system instead of the remote voice control feature, if you
need to press dialing keys (0-9, TONE , QUIET#) during a call.
f Smart call blocker is set to on by default. If your directory, allow list, star name list, and block list are empty, all
calls will be classified as unknown calls. The telephone will screen all calls and ask callers to announce their names
or press the pound key (#) before the calls ring on your telephone. We recommend that you set up your directory,
allow list, star name list, and block list before using your telephone with the Smart call blocker feature. See About Smart call blocker on page 109.
Call waiting on the cell line
If you subscribe to call waiting service from your cell phone service provider,
and someone calls while you are already on a call, you hear a beep.
Using a cordless handset:
f Press CELL 1 or CELL 2 to put your current call on hold and take
the new call.
f Press CELL 1 or CELL 2 at any time to switch back and forth
between calls.
-OR-
Press SWAP to switch. To switch back, press CELL 1 or CELL 2 .
Using the telephone base:
f PressSWAP on the telephone base. The original call is put on hold and you
take the new call.
f PressOPTIONon the telephone base. Press qCALLER ID or pDIRECTORY to
highlight Swap Cell X. PressSELECTto resume the original call. The other
incoming cell call is put on hold.
Note:
f If the Smart call blocker feature is on and in screening mode, and you receive a call waiting call:
- If you have already picked up a screened call, the telephone checks whether the call waiting call’s number can be
found in the directory, block list or allow list. It also checks whether the caller name is in the star name list. After
that, the telephone displays the caller ID information or Blocked call accordingly. You can press CELL 1 ,
CELL 2 or /SPEAKER to take the new call.
- If the telephone is screening a call, the call waiting call will be ignored and logged as missed call in the caller
ID log.
57
Telephone operation
Make, answer and end a call
Answer an incoming cell call while on a home call
If you are on a home call and you receive an incoming cell call, you hear a
beep and 1 or 2 displays on the handset or telephone base you are
using. The telephone base and all other handsets ring.
To answer the incoming cell call:
Using a cordless handset or the telephone base:
f Press CELL 1 or CELL 2 on the handset. The home call is automatically
placed on hold; all other handsets and the telephone base display Home
call on hold and Cell 1/2 line in use, alternately.
To end the cell call:
Using a cordless handset:
f Press OFF/CANCEL on the handset. The home line is still on hold. The
telephone base and all other handsets display Home call on hold.
Using the telephone base:
f Press CELL 1 or CELL 2 on the telephone base. The home line is still on hold.
All handsets display Home call on hold.
To resume the home call on hold:
Using a cordless handset:
f Press HOME/FLASH on the handset.
Using the telephone base:
f Press HOME on the telephone base.
58
Telephone operation
Make, answer and end a call
Answer a home call while on a cell call
If you are on a cell call and you receive an incoming home call, you hear a
beep and displays on the handset or telephone base you are using. The
telephone base and all other handsets ring.
To answer the incoming home call:
Using a cordless handset:
f Press HOME/
on hold and the telephone base displays Cell 1/2 call on hold and Home
line in use, alternately.
Using the telephone base:
f Press HOME on the telephone base. The cell call is automatically
placed on hold. All handsets display
in use,
alternately.
To end the home call:
Using a cordless handset:
f Press OFF/CANCEL on the handset. The cell line is still on hold. The
telephone base and all handsets display Cell 1/2 call on hold.
Using the telephone base:
f Press HOME on the telephone base. The cell line is still on hold. The
telephone base and all handsets display Cell 1/2 call on hold.
FLASH
on the handset. The cell call is automatically placed
Cell 1/2 call on hold and Home line
To resume the cell call on hold:
Using a cordless handset:
f Press CELL 1 or CELL 2 on the handset.
Using the telephone base:
f Press CELL 1 or CELL 2 on the telephone base.
Note: If you have turned on your answering system and you do not answer the incoming home call, the call is
answered by your answering system.
59
Telephone operation
Conference calls
Conference home and cell calls
When you have calls established on the home and cell lines, you can create a
3-way conference.
To conference both home and cell calls:
1. PressOPTIONon the handset or telephone base.
2. Press
the telephone base to highlight Conference.
3. PressSELECT . The conferencing device’s screen displays Conf.
To select an option while on a conference call:
1. Press
2. Press
the telephone base to highlight one of the following options:
f Holdf End Home linef End Cell 1/2 linef Equalizerf Caller ID logf Directory
3. PressSELECT .
CID or DIR on the handset, or press qCALLER ID or pDIRECTORY on
OPTION
on the handset or telephone base.
CID or DIR on the handset, or press qCALLER ID or pDIRECTORY on
To end a conference call:
f Press OFF/CANCEL on the handset or HOME on the telephone base. You
can also put the handset back in the telephone base or charger.
Using the home and cell lines together:
f You can be on two dierent calls at the same time using the cell line and
home line with two handsets.
f You can be on a call using the cell line and a Bluetooth headset via the
home line at the same time.
f If you are on a call using the cell line, you cannot join the call using your
paired cell phone. However, you can join the call using another CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 device.
Your cell phone is being used for the phone call so only features that are
normally available during a call can be used.
f Press the same key at any time to switch back and forth between calls.
60
Telephone operation
Options while on calls
Handset speakerphone
During a call, press /SPEAKER on the handset to switch between the
speakerphone and normal handset use. In speakerphone mode, press
OFF/CANCEL or return the handset to the telephone base or charger to
hang up.
Volume control
While on a call, you can adjust the listening volume on the handset or
telephone base.
If it is a cell call and the volume is too loud, too quiet or drops out, try
changing the volume on your cell phone. On some cell phones, changing the
volume on the cell phone aects your cell call volume on the CLP99287/
CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 handsets
or telephone base.
To adjust the listening volume of a handset:
f Press
VOLUME on the handset while on a call.
To adjust the listening volume of the telephone base:
f Press VOLUME on the telephone base while on a call.
Note: The handset earpiece volume setting (1-6) and speakerphone volume setting (1-6) are
independent. The speakerphone volume setting of the telephone base (1-8) is also independent.
61
Telephone operation
Options while on calls
Silence the ringer
When the telephone is ringing, you can temporarily silence the ringer of the
handset or telephone base without disconnecting the call. The next call rings
normally at the preset volume.
To silence the handset ringer:
f Press MUTE , OFF/CANCEL, MUTE/DELETE or QUIET # on the handset. The
handset screen shows Ringer muted.
To silence the base ringer:
f Press MUTE ., MUTE, CANCEL or QUIET #.
The telephone base displays Ringer muted.
Mute
Use the mute function to turn o the microphone. You can hear the caller,
but the caller cannot hear you.
Using a cordless handset:
To mute a call:
fWhile on a call, press MUTE/DELETE. When mute is on, the handset shows
Muted for a few seconds and MUTE icondisplays until you turn off mute.
To end mute a call:
fPress MUTE/DELETE again. When mute is off, Microphone ON appears
temporarily on the handset.
Using the telephone base:
To mute a call:
fWhile on a call, press MUTE. When mute is on, the MUTE light turns on. The
telephone base shows Muted for a few seconds and MUTE icon displays
until you turn off mute.
To end mute a call:
fPress MUTE again. When mute is off, Microphone ON appears temporarily
on the telephone base.
Mute is automatically canceled when you end the call.
62
Telephone operation
Options while on calls
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone
dialing temporarily during a call. This is useful if you need to send touch-tone
signals to access your telephone banking or long distance services.
1. During a call, press TONE on the handset or telephone base.
2. Use the dialing keys to enter the desired number. The telephone sends
touch-tone signals.
3. The telephone automatically returns to pulse dialing after you end the call.
Hold
You can place any call on hold. You hear an alert tone at the telephone base
if you have not taken the call o of hold aer 14 minutes. You hear another
alert tone at the telephone base 30 seconds later. At 15 minutes on hold, the
call on hold automatically disconnects.
To place a home call on hold:
f While on a home call, press OPTION, and then press SELECT on the
handset or telephone base to select HOLD. Home call on hold appears on
the handsets and telephone base. HOME/FLASH ashes on the handsets
and HOME ashes on the telephone base.
To resume a home call on hold:
f Press HOME/FLASH on handsets orHOME on the telephone base.
To place a cell call on hold:
f While on a cell call, press OPTION, and then press SELECT on the handset
or telephone base to select HOLD. Cell 1/2 call on hold appears on the
handsets and telephone base. CELL 1 or CELL 2 on the handsets and
CELL 1 or CELL 2 on the telephone base ash.
To resume a cell call on hold:
f Press CELL 1 or CELL 2 on the handset, or press CELL 1 or CELL 2 on
the telephone base.
63
Telephone operation
Options while on calls
Equalizer
The equalizer feature enables you to change the quality of the audio to best
suit your hearing.
Using a cordless handset or the telephone base:
1. While on a home call or cell call, press OPTION.
2. Press
the telephone base to highlight Equalizer, then press SELECT.
3. Press
CID or DIR on the handset, or press qCALLER ID or pDIRECTORY on
CID or DIR on the handset, or press qCALLER ID or pDIRECTORY
on the telephone base to select Treble 1, Treble 2, Bass or Natural (the
default setting), then press SELECT.
Notes:
f If you switch the call between the handset and speakerphone by pressing /SPEAKER, the audio setting remains
unchanged.
f The current equalizer setting remains unchanged until you select a new setting.
Chain dialing
Use this feature to initiate a dialing sequence from the numbers in the
directory, caller ID log or redial memory while you are on a call.
Chain dialing is useful when you wish to access other numbers (such as bank
account numbers or access codes) from the directory, caller ID log or redial
list.
Using a cordless handset:
To access the directory while on a call:
1. Press OPTION.
2. Press
3. Press
4. Press
CID or DIR to scroll to Directory, then press SELECT.
CID or DIR to scroll to the desired directory, then press REVIEW.
CID or DIR to highlight the desired entry or perform an
alphabetical search (page 93).
5. Press DIAL to dial the number shown.
64
Telephone operation
Options while on calls
To access the caller ID log while on a call:
1. Press OPTION.
2. Press
3. Press
the number shown.
To access the redial list while on a call:
1. Press REDIAL/PAUSE to show the most recently dialed number.
2. Press
REDIAL/PAUSE repeatedly to find the desired number. Press DIAL to dial
the number shown.
Using the telephone base:
To access the directory while on a call:
1. Press OPTION.
2. Press qCALLER ID or pDIRECTORY to scroll to Directory and then
press SELECT.
3. Press qCALLER ID or pDIRECTORY to scroll to the desired directory, then
press REVIEW.
4. Press qCALLER ID or pDIRECTORY to scroll to the desired entry. Press DIAL
to dial the number shown.
CID or DIR to scroll to Caller ID log, then press SELECT.
CID or DIR to scroll to the desired entry, then press CALL to dial
CID or DIR to scroll to the desired number, or press
To access the caller ID log while on a call:
1. Press OPTION.
2. Press qCALLER ID or pDIRECTORY to scroll to Caller ID log and then press
SELECT.
3. Press qCALLER ID or pDIRECTORY to scroll to the desired number.
4. Press CALL to dial the number shown.
To access the redial list while on a call:
1. Press REDIAL/PAUSE to show the most recently dialed number.
2. Press qCALLER ID or pDIRECTORY to scroll to the desired number, or press
REDIAL/PAUSE repeatedly to find the desired number. Press DIAL to dial
the number shown.
65
Telephone operation
Options while on calls
Notes:
f You cannot edit a directory entry while on a call. For more details about the directory, see pages 87-97.f You cannot copy a caller ID entry into the directory while on a call. For more details about the caller ID log, see
pages 98-108.
f If you press REDIAL/PAUSE while on a call, you can only view the ten most recently dialed numbers but you cannot
erase the entries. For more details about the redial memory, see pages 67-71.
f Press OFF/CANCEL on the handset or CANCEL on the telephone base to exit redial, directory or caller ID log
when on a call.
66
Telephone operation
Redial
The telephone base and each handset store the last 10 dialed numbers (up
to 30 digits each) in the redial list. The redial entries of each handset and the
telephone base are independent.
Review the redial list
To review the redial list of a handset:
1. Press REDIAL/PAUSE in idle mode.
2. Press CID, DIR or REDIAL/PAUSE repeatedly to browse through the list.
The handset beeps twice at the end of the list.
3. PressOFF/CANCEL to exit.
To review the redial list of the telephone base:
1. Press REDIAL
2. Press
qCALLERID, pDIRECTORY
repeatedly to browse through the list. The telephone
base beeps twice at the end of the list.
3. Press CANCEL to exit.
Dial a redial entry
To dial a redial entry on a handset:
1. Press HOME/FLASH, or /SPEAKER to use the home line, then press
REDIAL/PAUSE to enter the redial list.
2. Press
number displays. The handset beeps twice at the end of the list.
3. Press DIAL to dial the number displayed.
-OR-
1. Press CELL 1 or CELL 2 to use the cell line, then press REDIAL/PAUSE to
enter the redial list.
2. Press
number displays. The handset beeps twice at the end of the list.
3. Press INSERT to insert the desired number.
4. Press DIAL to dial the number displayed.
/PAUSE
in idle mode.
or REDIAL/PAUSE
CID, DIR or REDIAL/PAUSE repeatedly to browse until the desired
CID, DIR or REDIAL/PAUSE repeatedly to browse until the desired
67
Telephone operation
Redial
You can also select a redial entry before dialing.
1. Press REDIAL/PAUSE in idle mode.
2. Press
number displays. The handset beeps twice at the end of the list.
3. Press
CELL 1 , CELL 2 to call using the cell line.
-OR-
You can insert the area code to the redial number before dialing.
1. Enter the area code in idle mode, then press
2. Press
number displays, then pressINSERT. The area code will be added in front
of the selected redial number.
3. Press
CELL 1 , CELL 2 to call using the cell line.
To dial a redial entry on the telephone base:
1. Press HOME to use the home line, then press REDIAL/PAUSE to enter the
redial list.
2. Press qCALLERID, pDIRECTORY or REDIAL/PAUSE repeatedly to browse
until the desired number displays. The handset beeps twice at the end of
the list.
3. Press DIAL to dial the number displayed.
-OR-
1. Press CELL 1 or CELL 2 to use the cell line, then press REDIAL/PAUSE to
enter the redial list.
2. Press qCALLERID, pDIRECTORY or REDIAL/PAUSE repeatedly to browse
until the desired number displays. The handset beeps twice at the end of
the list.
3. Press INSERT to insert the desired number.
4. Press DIAL to dial the number displayed.
CID, DIR
HOME/FLASH, or /SPEAKER to call using the home line,
CID, DIR or REDIAL/PAUSE repeatedly to browse until the desired
HOME/FLASH, or /SPEAKER to call using the home line,
or REDIAL/PAUSE repeatedly to browse until the desired
or
REDIAL/PAUSE
.
or
68
Telephone operation
Redial
You can also select a redial entry before dialing.
1. Press REDIAL/PAUSE in idle mode.
2. Press
3. Press HOME to call using the home line, or CELL 1 or CELL 2 to call using
-OR-
You can insert the area code to the redial number before dialing.
1. Enter the area code in idle mode, then press
2. Press qCALLERID, pDIRECTORY or REDIAL/PAUSE repeatedly to browse until
3. Press
qCALLERID, pDIRECTORY
the desired number displays. The telephone base beeps twice at the end of
the list.
the cell line.
the desired number displays, then pressINSERT. The area code will be
added in front of the selected redial number.
HOME to call using the home line,
cell line.
or REDIAL/PAUSE repeatedly to browse until
REDIAL/PAUSE
or CELL 1, CELL 2 to call using the
.
69
Telephone operation
Redial
Save a redial entry to the directory
Using a cordless handset:
1. Press REDIAL/PAUSE in idle mode.
2. Press
number displays.
3. Press SAVE.
4. The screen displays Edit number. Use the dialing keys to edit the number,
if necessary.
f Press MUTE/DELETE or BACKSP to erase a digit.f Press and hold MUTE/DELETE to erase all digits.f Press f Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
5. Press NEXT.
6. Press
f Homef Cellf Workf Other
7. Press NEXT. The screen displays Enter name. Use the dialing keys to enter
a name.
f Press MUTE/DELETE or BACKSP to erase a character.f Press and hold MUTE/DELETE to erase all characters.
f Press
8. Press SAVE. The screen displays Saved to directory and you hear a
conrmation tone.
CID, DIR or REDIAL/PAUSE repeatedly to browse until the desired
CID, DIR to move the cursor to the right or le.
CID, DIR to highlight one of the following types:
CID or DIR to move the cursor to the right or le.
70
Telephone operation
Redial
Using the telephone base:
1. Press REDIAL/PAUSE in idle mode.
2. Press qCALLERID, pDIRECTORY or REDIAL/PAUSE repeatedly to browse until
the desired number displays.
3. Press SAVE.
4. The screen displays EDIT NUMBER. Use the dialing keys to edit the number,
if necessary.
f Press X/DELETE or BACKSP to erase a digit.f Press and hold X/DELETE to erase all digits.f Press qCALLERID or pDIRECTORY to move the cursor to the right or le.f Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
5. Press NEXT.
6. Press qCALLERID or pDIRECTORY to highlight one of the following types:
f Homef Cellf Workf Other
7. Press NEXT. The screen displays ENTER NAME. Use the dialing keys to
enter a name.
f Press X/DELETE or BACKSP to erase a character.f Press and hold X/DELETE to erase all characters.
f Press qCALLERID or pDIRECTORY to move the cursor to the right or le.
8. Press SAVE. The screen displays Saved to directory and you hear a
conrmation tone.
Delete a redial entry
1. Press REDIAL/PAUSE on the handset or telephone base in idle mode.
2. Press
CID or DIR on the handset, or press qCALLERID, pDIRECTORY on the
telephone base.
-OR-
Press REDIAL/PAUSE repeatedly to browse until the desired
number displays.
3. Press MUTE/DELETE on the handset or X/DELETE on the telephone base
to delete the displayed number. You hear a conrmation tone.
71
Telephone operation
Handset locator
The handset locator feature is useful if you misplace any handsets.
To start paging:
Press /HANDSET LOCATOR on the telephone base to start the paging tone
on all handsets for 60 seconds. All idle handsets ring and display ** Paging
Note: If you press OFF/CANCEL, QUIET#, MUTE/DELETE or MUTE on a handset, the ringer of that
handset stops, but the paging to the rest of the handsets continues.
To stop paging:
f Press
HOME/FLASH
, /SPEAKER, or any dialing key (0-9, TONE ) on the
handset(s).
-OR-
f Press /HANDSET LOCATOR, MUTE, CANCEL or STOP on the
telephone base.
**.
72
Multiple handset use
Join a call in progress
Another handset can join you on an outside call. The call continues until all
people hang up. You can share an outside call with telephone base and up to
4 system handsets.
To join a home call:
Using a cordless handset:
Press HOME/FLASH or/SPEAKER on another handset to join the call.
Using the telephone base:
Press HOME to join the call.
To join a cell call:
Using a cordless handset:
Press CELL 1 or CELL 2 on another handset to join the call.
Using the telephone base:
Press CELL 1 or CELL 2 to join the call.
73
Multiple handset use
Intercom
Use the intercom feature for conversations between two handsets, a
handset and the telephone base, or a handset/telephone base and a cordless
headset/speakerphone (sold separately). You can buy additional expansion
handsets (model AT&T CLP99007), cordless headsets and speakerphones for
this telephone base to expand your telephone system (up to 12 handsets or
10 cordless handsets and two cordless headsets/speakerphones).
Using a cordless handset:
1. PressMENUin idle mode to enter the main menu. Press
CID or DIR to scroll to Intercom, then pressSELECT.
f If you have one handset and no other registered devices,
the handset shows Calling base.
f If you have other registered device(s) or more than
one handset, the handset shows INTERCOM TO:. Use
Smart call blk
Directory
Caller ID log
Intercom
BACK
BACK
S
SELECT
the dialing keys to enter a specific device number (0
for the telephone base, 1-9 for handsets 1-9, TONE
followed by 0-2 for handsets 10-12, or # for a single
headset/speakerphone, # followed by 1 or 2 for headset/
speakerphone 1 or 2, or TONE followed by # for all
devices), or press
CID or DIR to scroll to the desired
INTERCOM TO:
BASE 0
HANDSET 2
All
CK
S
BACK
SELECT
device and pressSELECT. Your handset screen shows
Calling HANDSET X, Calling BASE 0, Calling headset or
Calling all devices.
The destination device(s) rings and shows HANDSET is calling, HANDSET
X is calling or HANDSET X is calling all (HANDSET represents the handset
name, X represents the handset number).
2. To answer the intercom call, press HOME/FLASH, /SPEAKER, CELL 1 ,
CELL 2 or any dialing key (0-9, TONE ) on the destination handset, or press
HOME on the telephone base. Both devices now show Intercom.
3. To end the intercom call, one party presses END, OFF/CANCEL, or places
the handset back in the telephone base or charger; or one party presses
END on the telephone base. The other party hears four beeps. Both
devices display Intercom ended.
74
Multiple handset use
Intercom
Using the telephone base:
1. PressMENUin idle mode to enter the main menu.
Press qCALLERID or pDIRECTORY to scroll to Intercom,
then pressSELECT.
f If you have one handset and no other registered
devices, the telephone base shows Calling HANDSET X.
f If you have other registered device(s) or more than
one handset, the telephone base shows INTERCOM TO:. Use the dialing keys to enter a specific handset
number (1-9 for handsets 1-9, TONE followed
by 0-2 for handsets 10-12, or # for a single headset/speakerphone, #
followed by 1 or 2 for headset/speakerphone 1 or 2, or TONE followed
by # for all devices), or press qCALLERID or pDIRECTORY to scroll to the
desired handset and pressSELECT. The telephone base shows Calling HANDSET X or Calling all.
The destination handset(s) rings and shows Base is calling, BASE 0 is calling or BASE 0 is calling all.
2. To answer the intercom call, press HOME, CELL 1, CELL 2 or any dialing key
(0-9, TONE ) on the telephone base. Both the base and the handset now
show Intercom.
3. To end the intercom call, one party presses END, OFF/CANCEL, or places
the handset back in the telephone base or charger; or one party presses
END on the telephone base. The other party hears four beeps. Both
devices display Intercom ended.
Smart call blk
Directory
Caller ID log
Intercom
BACK
INTERCOM TO:
HANDSET 1
HANDSET 2
All
BACK
p
q
SELECT
p
q
SELECT
Notes:
f Before the intercom call is answered, you can cancel it by pressing OFF/CANCEL on the handset or END on the
telephone base.
f If the called party does not answer within 100 secon
ds, or if the devic
e is in use
, on a call or out of range, the
initiating device shows No answer. Try again..
f To temporarily silence the intercom ringer, press OFF/CANCEL or MUTE/DELETE on the handset, or press
CANCEL or MUTE on the telephone base.
f You can only use one pair of devices at a time to make intercom calls.f For cordless headsets and speakerphones, refer to the corresponding user’s manual on how to answer and end an
intercom call.
f If a total of two cordless headset(s) and/or speakerphone(s) are registered to the telephone base, they appear as
HEADSET 1 and HEADSET 2, respectively, in the intercom menu.
75
Multiple handset use
Intercom
Answer an incoming call during an intercom call
When you receive an incoming home call during an intercom call, the two
handsets on the intercom call hear an alert tone.
To answer a home call during an intercom call:
Using a cordless handset:
f Press HOME/FLASH to answer the home call. The intercom call
ends automatically.
f Press OFF/CANCEL to end the intercom call without answering the
incoming call. The telephone continues to ring. You can press
HOME/FLASH to answer the call.
Using the telephone base:
f Press HOME to answer the home call and the intercom call
ends automatically.
f Press BACK and then ENDto end the intercom call without answering the
incoming call. The telephone continues to ring. You can press HOME to
answer the call.
To answer a cell call during an intercom call:
When you receive an incoming cell call during an intercom call, the two
handsets on the intercom call hear an alert tone.
Using a cordless handset:
f Press CELL 1 or CELL 2 to answer the cell call and the intercom call
ends automatically.
Using the telephone base:
f Press CELL 1 or CELL 2 to answer the cell call. The intercom call
ends automatically.
Notes:
f If Smart call blocker is on and in default screening mode, the telephone will screen incoming calls with numbers
that are not saved in your directory or allow list, or with names that are not saved in the star name list. See About
Smart call blocker on page 109.
f For cordless headsets and speakerphones, refer to the corresponding user’s manual on how to answer an incoming
call during an intercom call.
76
Multiple handset use
Call transfer using intercom
Use the intercom feature to transfer an outside call to another system
handset or the telephone base. You can also share an outside call with
another system handset or the telephone base.
To transfer or share an outside call using intercom:
Using a cordless handset:
1. During the call, press OPTION.
2. Press
f If you have one handset and no other registered devices,
CID or DIR to scroll to Intercom, then press SELECT.
the handset shows Calling base.
f If you have other registered device(s) or more than one
handset, the handset shows INTERCOM TO:. Use the
dialing keys to enter a specific device number (0 for
the telephone base, 1-9 for handsets 1-9, # for a single
headset/speakerphone, # followed by 1 or 2 for headset/
speakerphone 1 or 2, or TONE followed by 0-2 for
handsets 10-12, or TONE followed by # for all devices), or press
DIR to scroll to the desired device and press SELECT.
The call is automatically put on hold. Your handset screen shows Calling
HANDSET X, Calling BASE 0 or Calling all. The destination device rings
and displays HANDSET X is calling, or HANDSET X is calling all.
3.To answer the intercom call on the other device, press HOME/FLASH, /SPEAKER, CELL 1 , CELL 2 or any dialing key (0-9, TONE ) on the
destination handset, or press HOME on the telephone base.
4. From this intercom call, you have the following options:
f You can transfer the call. Press OPTION and then press
SELECT to select Transfer on the calling handset.
Your screen shows Call transferred. The other device
automatically connects to the outside call.
f You can let the other device join you on the outside call in
a three-way conversation. Press OPTION. Press
DIR to highlight Share call, then press SELECT.
f You can end the intercom call and continue the outside call with your
CID or
handset. Press OFF/CANCEL,END, HOME/FLASH, CELL 1 or CELL 2
on your handset (the ended intercom call party hears four beeps).
Hold
Intercom
Equalizer
Caller ID log
B
BACK
INTERCOM TO:
BASE 0
HANDSET 2
All
BACK
Tra n s fer
Share call
BACK
CK
SELECT
SELECT
CID or
SELECT
S
Notes:
f If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers,
press OFF/CANCEL on the originating handset.
f If the called device is not answered within 100 seconds, or if the device is in use, on a call or out of range, the
initiating device shows No answer. Try again..
77
Multiple handset use
Call transfer using intercom
Using the telephone base:
1. During the call, press OPTION.
2. Press qCALLERID or pDIRECTORY to scroll to Intercom, then press SELECT.
f If you have one handset and no other registered
devices, the handset shows Calling HANDSET.
f If you have other registered device(s) or more than
one handset, the handset shows INTERCOM TO:.
Use the dialing keys to enter a specific handset
number (1-9 for handsets 1-9, TONE followed
by 0-2 for handsets 10-12, # for a single headset/
speakerphone, # followed by 1 or 2 for headset/
speakerphone 1 or 2, or TONE followed by # for
all devices), or press qCALLERID or pDIRECTORY to
scroll to the desired device and pressSELECT.
The call is automatically put on hold. Your handset screen shows Calling HANDSET X or Calling all, The destination handset(s) rings and displays
BASE 0 is calling.
3. To answer the call on any destination handset, press HOME, CELL 1,
CELL 2 or any dialing key (0-9, TONE ). Both the handset and the
telephone base now show Intercom.
4. From this intercom call, you have the following options:
f You can transfer the call. Press OPTION and then
press SELECT to select Transfer on the telephone
base. The telephone base shows Call transferred.
The destination handset automatically connects to
the outside call.
f You can let the handset join you on the outside call in a three-way
conversation. Press OPTION. Press qCALLERID or pDIRECTORY to
highlight Share call, then press SELECT.
f You can end the intercom call and continue the outside call on the
telephone base. Press CANCEL, END, CELL 1 or CELL 2 on the telephone
base. The destination handset shows Intercom ended.
Hold
Intercom
Equalizer
Caller ID log
BACK
INTERCOM TO:
HANDSET 1
HANDSET 2
All
BACK
Tra n s fe r
Share call
BACK
p
q
SELECT
p
q
SELECT
p
q
SELECT
Notes:
f To cancel the call transfer and return to the external call before the intercom call is answered, press CANCEL on
the telephone base.
f If the other device does not answer the intercom call within 100 seconds, or if the device is in use, on a call or out
of range, the initiating device shows No answer. Try again. and returns to the outside call.
78
Multiple handset use
Push-to-talk (PTT)
You can directly broadcast messages to the speakerphone
PTT
of any device. Press and hold PUSH TO TALK on a handset
or PT T/FLASHon the telephone base to begin two-way
communication.
f Only one device can talk at a time. While talking to another
device, press and hold PUSH TO TALK on the handset or
PT T/ FLASH on the telephone base.
f You must release PUSH TO TALK on the handset or
PT T/ FLASH on the telephone base, so the other person can respond.
f Only one PTT session can be active at a time.f While PTT is in use between two devices, other devices cannot use the
intercom feature but can access the answering system.
f When you attempt to place a PTT call to another device which is accessing
the answering system or on an intercom call or outside call, your device
screen shows Not available at this time.
Note: The PTT function is not available when QUIET mode is on.
Turn PTT on or o
Using a cordless handset:
1. Press PUSH TO TALK when the handset is not in use. The
PUSH TO TALK menu displays.
2. Press
press SELECT.
3. Press
CID or DIRto highlight PTT On/Off, then
CID or DIR to choose On or Off, then press SELECT.
PUSH TO TALK
HANDSET 2
Group
PTT On/Off
BACK
SELECT
Using the telephone base:
1. Press PT T/ FLASH when the telephone base is not in use. The
PUSH TO TALK menu displays.
2. Press qCALLERID or pDIRECTORY to highlight PTT On/Off,
then press SELECT.
INCO MING PT T
On
Off
CK
BACK
S
SELECT
3. Press qCALLERID or pDIRECTORY to choose On or Off, then press SELECT.
Note: The handset or the telephone base screen displays No PTT call when PTT is turned off.
79
Multiple handset use
Push-to-talk (PTT)
PTT call to a single device
Using a cordless handset:
1. There are a few ways to begin a PTT call to a single device. When the
handset is not in use:
f If you have one handset, press and hold PUSH TO TALK.f If you have more than one handset:
w Press PUSH TO TALK on the handset, then use the dialing keys to
enter the destination device number.
-OR-
w Press PUSH TO TALK on the handset. Press
the destination device number, then press SELECT or PUSH TO TALK.
CID or DIR to highlight
The handset shows Connecting to HANDSET X...
(HANDSET represents
the handset name, X represents the destination handset number) or
Connecting to BASE 0... (BASE represents the base name)
for a few
seconds. When the connection is made, both your and the destination
device screens display Press and hold [PTT] to talk.
2. Press and hold PUSH TO TALK. A chirp indicates your microphone is on.
Speak towards the device. Your voice is broadcast to the destination device.
While you are speaking, your handset shows PTT To HANDSET X or PTT To BASE 0.
3. Release PUSH TO TALK after speaking. Both devices beep once again and
the screens show Press and hold [PTT] to talk, then you can
press and hold PUSH TO TALK to continue speaking or the destination
device can respond (see Answer a PTT call on page 84).
4. To end the PTT call, press OFF/CANCEL or END, or place the handset in
the telephone base or charger. The handset shows Push to talk ended.
Note: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses
PUSH TO TALK within 10 seconds, the PTT call ends automatically.
80
Multiple handset use
Push-to-talk (PTT)
Using the telephone base:
1. There are a few ways to begin a PTT call to a single handset. When the
telephone base is not in use:
f If you have one handset, press and hold PT T/FLASH.f If you have more than one handset:
w Press PTT/ FLASH, then use the dialing keys to enter the destination
handset number.
-OR-
w Press qCALLERID or pDIRECTORY to highlight the destination handset
number, then press SELECT or PT T/FLASH.
The telephone base shows Connecting to HANDSET X...
(HANDSET
represents the handset name, X represents the destination handset
number)
for a few seconds. When the connection is made, both the
telephone base and destination handset display Press and hold [PTT] to talk.
2. Press and hold PT T/ FLASH. A chirp indicates your microphone is on. Speak
towards the telephone base. Your voice is broadcast to the destination
handset. While you are speaking, the telephone base shows PTT To HANDSET X.
3. Release P T T/ FLASH after speaking. Both devices beep once again and the
screens show Press and hold [PTT] to talk, then you can press and hold
PT T/ FLASH to continue speaking or the destination device can respond
(see Answer a PTT call on page 84).
4. To end the PTT call, press CANCEL or END. The telephone base shows
Push to talk Ended for a few seconds.
Note: After PT T/FLASH is released, the PTT call remains open for a short time. If no one presses
PT T/ FLASH within 10 seconds, the PTT call ends automatically.
81
Multiple handset use
Push-to-talk (PTT)
PTT call to multiple devices
When there are multiple handsets registered to the phone system, PTT
supports one-to-group calls. PTT supports a maximum of one-to-four
calls when one to ve handsets are registered, and a maximum of one-tothree calls when six or more handsets are registered. The rst three or four
registered handsets will be able to use this feature. Other handsets can only
use PTT for one-to-one calls.
To call multiple devices:
Using a cordless handset:
1. You have two ways to call multiple devices. When the handset is not in use:
f Press and hold PUSH TO TALK until the handset shows
Connecting to group....
f Press PUSH TO TALK. Press
SELECTor press PUSH TO TALK and your handset shows Connecting
to group....
When the connection is made, both the caller and the destination parties
hear a beep. The speakerphones on all other devices automatically activate.
2. You need to press and hold PUSH TO TALK when you want to speak. Speak
towards the handset. Your voice is broadcast to all devices.
3. Release PUSH TO TALK after speaking.
4. Any extension can reply (see Answer a PTT call on page 84).
CID or DIR to choose Group. Press
Note: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses
PUSH TO TALK within 10 seconds, the PTT call ends automatically.
82
Multiple handset use
Push-to-talk (PTT)
Using the telephone base:
1. You have two ways to call multiple handsets. When the telephone base is
not in use:
f Press and hold PTT/ FLASH until the screen shows Connecting to
group....
f Press PTT/ FLASH. Press qCALLERID or pDIRECTORY to choose Group.
Press SELECTor press PT T/FLASH and the telephone base shows
Connecting to group....
When the connection is made, both the caller and the destination parties
hear a beep. The speakerphones on all other devices automatically activate.
2. You need to press and hold PT T/ FLASH when you want to speak. Speak
towards the telephone base. Your voice is broadcast to all devices.
3. Release P T T/ FLASH after speaking.
4. Any extension can reply (see Answer a PTT call on page 84).
Note: After PT T/FLASH is released, the PTT call remains open for a short time. If no one presses PT T/FLASH
within 10 seconds, the PTT call ends automatically.
83
Multiple handset use
Push-to-talk (PTT)
Answer a PTT call
You can respond to a PTT call, as described below.
Using a cordless handset or the telephone base:
1. When your device receives a PTT call, it beeps and shows Press and hold
[PTT] to talk.
2. When the other party is speaking, your speakerphone light is on, and your
device shows:
fPTT From HANDSET X To devices: X (the rst X represents the
initiating handset number, and the second X represents your handset
number; a maximum of four handset numbers appear).
-OR-
fPTT From BASE 0 To devices: X (the X represents your handset
number; a maximum of four handset numbers appear).
3. When your speakerphone light is o (the screen shows Press and hold
[PTT] to talk), press and hold PUSH TO TALK on your handset or
PT T/ FLASH on your telephone base. You will hear a chirp. Speak towards
the device.
f While you are speaking, your device shows PTT To BASE 0 or PTT To
HANDSET X (X represents the destination handset number), or PTT
To devices: X (X represents the handset numbers of one or more
destination handsets; a maximum of four handset numbers appear).
f Your voice is broadcast to all destination devices.
Aer speaking, release PUSH TO TALK on your handset or PT T/FLASH
on your telephone base. Your device will beep. Aer the beep, if your speakerphone light is o, you can press and hold PUSH TO TALK on your
handset or PT T/ FLASH on your telephone base to continue speaking, or the
destination device can respond.
84
Multiple handset use
Push-to-talk (PTT)
Change a one-to-one PTT call to an intercom call
You can convert a one-to-one PTT session to an intercom call.
Using a cordless handset or the telephone base:
1. When your device shows Press and hold [PTT] to talk, press INTCOM.
The screen shows Switch to Intercom?.
2. Press SELECT. Your device displays Calling BASE 0 or
Calling HANDSET X. The destination device briey shows Push to
talk Ended and then HANDSET X is calling or BASE 0 is calling. The
destination device rings.
3. Press HOME/FLASH or any dialing keys (0-9, or TONE ) on the
destination handset, or press HOME or any dialing keys (0-9, or
TONE ) on the telephone base to answer the intercom call. Both
devices now show Intercom.
4. To end the intercom call, press OFF/CANCEL on your handset or place the
handset in the telephone base or charger, or press END on the handset or
telephone base. Both screens show Intercom ended.
Answer an incoming call during a PTT call
When you receive an outside call during PTT, there is an alert tone.
Using a cordless handset or the telephone base:
f During a one-to-one PTT call, press HOME/FLASH, CELL 1 or CELL 2
on the initiating or destination handset, or press HOME, CELL 1 or CELL 2 on
the telephone base. The PTT call ends automatically and the outside call is
answered.
f During a one-to-group PTT call, press HOME/FLASH, CELL 1 or
CELL 2 on the initiating handset, or press HOME, CELL 1 or CELL 2 on the
telephone base. The PTT call ends automatically and the outside call
is answered.
f During a one-to-group PTT call, press HOME/FLASH, CELL 1 or
CELL 2 on any one of the destination handsets, or press HOME,
CELL 1 or CELL 2 on the telephone base. That device answers the outside
call. The PTT call continues for the rest of the PTT participants.
f To leave the PTT call without answering the incoming call, press
OFF/CANCEL on your handset or CANCEL on your telephone base. The
telephone continues to ring.
85
Multiple handset use
Push-to-talk (PTT)
Make an outgoing call during a PTT call
Using a cordless handset or the telephone base:
f During a one-to-one PTT call, press HOME/FLASH on your handset or
press HOME on the telephone base to get a dial tone. The PTT call
ends automatically.
f During a one-to-group PTT call, press HOME/FLASH on the initiating
handset or press HOME on the telephone base. The PTT call ends
automatically and you get a dial tone.
f During a one-to-group PTT call, press HOME/FLASH on any one of the
destination handsets or press HOME on the telephone base. That device
gets a dial tone. The PTT call continues for the rest of the PTT participants.
End or leave a PTT call
Using a cordless handset or the telephone base:
For one-to-one PTT calls, both initiating and destination devices can end
the PTT call. For PTT calls to multiple devices, the initiating device can end
the PTT call. If any one of the destination devices leaves the PTT call, the call
continues until all participants or the initiator hangs up.
Press OFF/CANCEL or END on the handset, or press CANCEL or END on the
telephone base. The screen shows Push to talk Ended.
-OR-
Place the handset in the telephone base or charger, then the handset
returns to idle mode.
Note: After PUSH TO TALK on the handset or P T T/FLASH on the telephone base is released, the PTT call
remains open for a short time. If no one presses PUSH TO TALK on the handset or PT T/ FLASH on the
telephone base within 10 seconds, the PTT call ends automatically.
86
Directory
About the directory
The home directory stores up to 200 entries with up to 30 digits for each
phone number and 15 characters for each name. Each of the downloaded
directories stores up to 1,500 entries with up to 30 digits for each phone
number and 15 characters for each name.
f Directory entries are stored at the telephone base and shared by all
system handsets. Any changes made on one device apply to all.
f Only one device can review the directory at a time. If another device tries
to enter the directory, its screen shows Not available at this time.
f When there are no records in the directory, the screen shows
Directory empty.
f When the directory is full and you try to save an entry, the screen shows
Directory full.
f When you try to save a number already stored in the directory, the screen
shows Numberalready saved.
f Directory entries can also be saved to the allow list or block list. See Allow
list on page 123 and Block list on page 117.
f When Smart call blocker is on, calls with numbers saved in the directory will
get through and ring on your telephone. If a number saved in the directory
is also saved in the block list, calls from this number will be blocked.
87
Directory
Create directory entries
Create a new entry in the home directory
Using a cordless handset:
1. Press MENU on the handset in idle mode to enter the main menu.
2. Press
3. Press OPTION to choose Home.
4. Press SELECT to choose Add contact. The screen displays Enter number.
5. Use the dialing keys to enter a telephone number.
f Press f Press MUTE/DELETE or BACKSP to erase a digit.f Press and hold MUTE/DELETE to erase all digits.f Press and hold REDIAL/PAUSE to enter a dialing pause (a p appears).
CID or DIR to scroll to Directory, then press SELECT.
CID or DIR to move the cursor to the le or right.
-ORCopy a number from the redial list. Press REDIAL/PAUSE and then
DIR or REDIAL/PAUSE repeatedly to locate the number. Press INSERT to
CID,
copy the displayed number.
6. Press NEXT.
7. Press
f Homef Cellf Workf Other
CID or DIR to highlight one of the following types:
8. Press NEXT. The screen displays Enter name.
9. Use the dialing keys (see page 90) to enter a name (up to 15 characters).
f Press f Press 0 to add a space.f Press MUTE/DELETE or BACKSPto erase a character.
f Press and hold MUTE/DELETE to erase all characters.f Press a>A to change the next letter to upper or lower case.
10. Press SAVE to conrm and the screen shows Saved to directory. You hear
CID or DIR to move the cursor to the le or right.
a conrmation tone.
88
Directory
Create directory entries
Create a new entry in the home directory
Using the telephone base:
1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press qCALLERID or pDIRECTORY to scroll to Directory, then press SELECT.
3. Press OPTION to choose Home.
4. Press SELECT to choose Add contact. The screen displays ENTER NUMBER.
5. Use the dialing keys to enter a telephone number.
f Press qCALLERID or pDIRECTORY to move the cursor to the le or right.f Press X/DELETE or BACKSPto erase a digit.f Press and hold X/DELETEto erase all digits.f Press and hold REDIAL/PAUSE to enter a dialing pause (a p appears).
-ORCopy a number from the redial list. Press REDIAL/PAUSE and then
qCALLERID or pDIRECTORY or REDIAL/PAUSE repeatedly to locate the
number. Press INSERT to copy the displayed number.
6. Press NEXT.
7. Press qCALLERID or pDIRECTORY to highlight one of the following types:
f Homef Cellf Workf Other
8. Press NEXT. The screen displays ENTER NAME.
9. Use the dialing keys (see page 90) to enter a name (up to 15 characters).
f Press qCALLERID or pDIRECTORY to move the cursor to the le or right.f Press 0 to add a space.f Press X/DELETE or BACKSPto erase a character.f Press and hold X/DELETE to erase all characters.
f Press a>A to change the next letter to upper or lower case.
10. Press SAVE to conrm and the screen shows Saved to directory. You hear
a conrmation tone.
89
Directory
Create directory entries
Dialing keys
Dialing
keys
1
2ABCabc2
3DEFdef3
4GHIghi4
5JKLjkl5
6MNOmno6
7PQRSpqrs7
8TUVtuv8
9WXYZwxyz9
0space0
*
#
Note: When entering a name in the directory, the rst letter of each word is automatically capitalized.
1234567891011
1.-‘()*#&/,
Characters by number of key presses
90
Directory
Create directory entries
Add a predialed telephone number to the directory
You can save a predialed telephone number to the directory.
Using a cordless handset:
1. Enter the telephone number when in idle mode, then press SAVE to move
on to edit the number and then press NEXT.
2. Press
f Homef Cellf Workf Other
3. Press NEXT. The screen displays Enter name.
4. Use the dialing keys to edit the name.
f Press f Press MUTE/DELETE or BACKSP to erase a character.f Press and hold MUTE/DELETE to erase all characters.
5. Press SAVEto save the entry. There is a conrmation tone and the screen
shows Saved to directory.
CID or DIR to highlight one of the following types:
CID or DIR to move the cursor to the le or right.
Using the telephone base:
1. Enter the telephone number when in idle mode, then press SAVE to move
on to edit the number and then press NEXT.
2. Press qCALLERID or pDIRECTORY to highlight one of the following types:
f Homef Cellf Workf Other
3. Press NEXT. The screen displays ENTER NAME.
4. Use the dialing keys to edit the name.
f Press qCALLERID or pDIRECTORY to move the cursor to the le or right.f Press X/DELETE or BACKSP to erase a character.f Press and hold X/DELETE to erase all characters.
5. Press SAVEto save the entry. There is a conrmation tone and the screen
shows Saved to directory.
91
Directory
Review the directory
Review directory entries
Using the handset:
1. Press DIR on the handset when in idle mode.
2. Press
3. Press
-OR-
1. Press MENU when in idle mode.
2. Press
3. Press
4. Press
-OR-
1. Press OPTION while on a call.
2. Press
3. Press
4. Press
Using the telephone base:
1. Press pDIRECTORY on the telephone base when in idle mode.
2. Press qCALLERID or pDIRECTORY to highlight a directory, then press REVIEW.
3. Press qCALLERID or pDIRECTORY to browse.
-OR-
1. Press MENU when in idle mode.
2. Press qCALLERID or pDIRECTORY to highlight Directory, then press SELECT.
3. Press qCALLERID or pDIRECTORY to highlight a directory, then press REVIEW.
4. Press qCALLERID or pDIRECTORY to browse.
-OR-
1. Press OPTION while on a call.
2. Press qCALLERID or pDIRECTORY to highlight Directory, then press SELECT.
3. Press qCALLERID or pDIRECTORY to highlight a directory, then press REVIEW.
4. Press qCALLERID or pDIRECTORY to browse.
CID or DIR to highlight a directory, then press REVIEW.
CID or DIR to browse.
CID or DIR to highlight Directory, then press SELECT.
CID or DIR to highlight a directory, then press REVIEW.
CID or DIR to browse.
CID or DIR to highlight Directory, then press SELECT.
CID or DIR to highlight a directory, then press REVIEW.
CID or DIR to browse.
Notes:
f When the desired entry displays, press # (pound key) on the handset or telephone base repeatedly to show
different dialing options.
f Directory empty appears if there are no directory entries.
92
Directory
Search the directory
3-character alphabetical search
You can use the enhanced 3-character search to nd your contacts quickly
and eciently.
1. Follow the steps in Review directory entries on the previous page to
enter the directory.
2. When an entry appears, use the dialing keys to enter the letters associated
with the name (see page 90). You can enter up to 3 letters for the
search. The letters will show at the top le hand corner of the screen.
Aer you have entered one to three letters, the system starts searching in
the directory. If there is no name matching the letter(s) entered, the next
closest match in alphabetical order appears. If necessary, press CID or
DIR on the handset, or qCALLER ID or pDIRECTORY on the telephone
base to browse.
Note: The cursor automatically moves to the next position 2 seconds aer you enter a letter. If you do not
enter another letter in the coming 2 seconds, the system starts searching in the directory.
Dial a directory entry
You can dial a directory entry on any line.
To dial a directory entry:
1. Search for the desired entry in the directory (see Review directory
entries and 3-character alphabetical search on pages 92-93).
2. When the desired entry appears, press # (pound key) repeatedly on the
handset or telephone base to show dierent dialing options.
3. When the displayed number is in the correct format, press HOME/FLASH
or /SPEAKER on the handset, or press HOME on the telephone base to
use the home line. Press CELL 1 or CELL 2 on the handset, or press
CELL 1 or CELL 2 on the telephone base to use the cell line.
93
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