CL83101/CL83201/
CL83301/CL83351/
CL83401/CL83451
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Congratulations
T
Compatible with
Hearing Aid T-Coil
TIA-1083
on your purchase of this AT&T product. Before using this AT&T product,
please read the Important safety information section on pages 102-103
of this manual. Please thoroughly read this user’s manual for all the
feature operations and troubleshooting information necessary to install
and operate your new AT&T product. You can also visit our website at
Place of purchase: _______________________________________________________________
Both the model and serial numbers of your AT&T product can be found on
the bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to
return your telephone for warranty service.
Telephones identified with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants. The
TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry
Association. Used under license.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages
the use of products that save energy and help protect our environment. We
are proud to mark this product with the ENERGY STAR® label indicating it
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
User’s manual
CL83101/CL83201/
CL83301/CL83351/
CL83401/CL83451
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
User’s manual
Telephone base
Quick start guide
CL83101/CL83201/
CL83301/CL83351/
CL83401/CL83451
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Quick start guide
Charger for cordless handset
with power adapter installed
(One for CL83201)
(Two for CL83301)
(Two for CL83351)
(Three for CL83401)
(Three for CL83451)
Cordless handset
(One for CL83101)
(Two for CL83201)
(Three for CL83301)
(Three for CL83351)
(Four for CL83401)
(Four for CL83451)
Battery for cordless handset
(One for CL83101)
(Two for CL83201)
(Three for CL83301)
(Three for CL83351)
(Four for CL83401)
(Four for CL83451)
Battery compartment cover
(One for CL83101)
(Two for CL83201)
(Three for CL83301)
(Three for CL83351)
(Four for CL83401)
(Four for CL83451)
Telephone line cord
Power adapter for
telephone base
User’s manual
CL83101/CL83201/
CL83301/CL83351/
CL83401/CL83451
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Table of contents
Getting started
Quick reference guide - handset ........1
Quick reference guide -
telephone base ......................................3
HD audio ..............................................108
Index
Index ............................................................109
Remote access wallet card ..............111
Getting started
Quick reference guide - handset
CHARGE indicator
On when the handset is
charging in the telephone base
or charger.
qCID/VOLUME
Press qCID to show caller ID
history when the handset is not
in use (page 62).
Press to scroll down while in
menus.
While entering names or
numbers, press to move the
cursor to the left.
Press to decrease the listening
volume when on a call (page 32),
or to decrease the message
playback volume (page 80).
MUTE/DELETE
During a call, press to mute the
microphone (page 33).
When the handset is ringing,
press to mute the ringer
temporarily (page 28).
While reviewing the caller
ID history, the directory or
the redial memory, press to
delete an individual entry
(page 63, page 54 and page 30
respectively).
While predialing, press to
delete digits (page 27).
During message playback, press
to delete the playing message
(page 80).
PHONE/FLASH
Press to make or answer a call
(page 27).
During a call, press to answer
an incoming call when you
receive a call waiting alert
(page 32).
During message playback, press
to call back the caller if caller’s
number is available (page 80).
1
While reviewing a caller ID
log entry, press repeatedly to
add or remove 1 in front of
the telephone number before
dialing or saving it in the
directory (page 63).
TONE
Press to switch to tone dialing
temporarily during a call if you
have pulse service (page 35).
/SPEA�ERSPEA�ER
Press to make or answer a
call using the speakerphone
(page 27).
Press to switch between
the speakerphone and the
handset (page 29).
1
pDIR/VOLUME
Press pDIR to show directory
entries when the handset is
not in use (page 52).
Press to scroll up while
in menus.
While entering names or
numbers, press to move the
cursor to the right.
Press to increase the listening
volume when on a call
(page 32), or to increase the
message playback volume
(page 80).
MENU/SELECT
When the handset is not in
use, press to show the menu.
While in the menu, press to
select an item or save an
entry or setting.
OFF/CANCEL
During a call, press to hang
up (page 28).
While in a menu, press to
cancel an operation, back up
to the previous menu, or exit
the menu display, or
press and hold this button to
exit to idle mode.
When the handset is ringing,
press to mute the ringer
temporarily (page 28).
Press and hold while the
telephone is not in use to
erase the missed call indicator.
# (pound key)
Press repeatedly to display
other dialing options when
reviewing a caller ID log entry
(page 63).
EQ
During an outside call,
intercom call, message or
announcement playback,
press to change the audio
quality to best suit your
hearing (page 31).
REDIAL/PAUSE
Press repeatedly to view
the last 10 numbers dialed
(page 29).
While entering numbers,
press and hold to insert a
dialing pause (page 50).
Getting started
Quick reference guide - handset
PUSH TO TAL�
Press to initiate a one-to-one (page 43) or
one-to-group broadcast (page 45).
Press and hold to broadcast to a group of
system devices (page 45).
Main menu
Main menu
Play messages (page 78)
•
Answering sys (page 66)
•
Directory (page 49)
•
Caller ID log (page 59)
The > symbol highlights
a menu item.
>Play messages
Answering sys
p
q
•
Intercom (page 39)
•
Ringers (page 12)
•
Set date/time (page 13)
•
Settings (page 14)
•
Website (page 18)
•
Using menus:
Press MENU/SELECT to show the menu.
•
Press qCID or pDIR to scroll through menu items.
•
Press MENU/SELECT to confirm or save changes to a highlighted menu item.
•
Press OFF/CANCEL to cancel an operation, back up to the previous
•
menu, or exit the menu display.
2
Getting started
Quick reference guide - telephone base
CANCEL
While in a menu, press to cancel an operation,
back up to the previous menu or exit the menu
display.
Press and hold to go back to idle mode.
When the telephone base is ringing, press to
mute the ringer temporarily (page 28).
qCID
Press to display the caller ID history when
the phone is not in use (page 62).
Press to scroll down while in menus and lists.
While entering names and numbers, press to
move the cursor to the left.
IN USE indicator
On when the telephone is in use, or when the
answering system is answering an incoming call.
On when a handset is being registered.
Flashes when there is an incoming call or when
all handsets are being deregistered.
Flashes when another telephone is in use on the
same line.
MENU/SELECT
When the telephone base is not in use, press
to show the menu.
While in the menu, press to confirm or save an
entry or setting.
pDIR
Press to display the directory when the phone is
not in use (page 52).
Press to scroll up while in menus and lists.
While entering names and numbers, press to
move the cursor to the right.
FLASH
During a call, press to answer an incoming
call when you receive a call waiting alert
(page 32).
/HANDSET LOCATOR
While the phone is idle, press to
page all handsets (page 38)
REDIAL/PAUSE
Press repeatedly to view the last
10 numbers dialed (page 29).
While entering numbers,
press and hold to insert a dialing
pause (page 50).
p/VOLUME/q
During message playback or call
screening, press to adjust the listening
volume (page 80).
While in idle mode, press to adjust the
base ringer volume (page 77).
When on a call, press to adjust the
listening volume (page 32).
PTT
Press to initiate a one-to-one
(page 44) or one-to-group
broadcast (page 45).
Press and hold to broadcast to a
group of system devices (page 45).
3
MIC
Microphone
Getting started
Quick reference guide - telephone base
X/DELETE
While reviewing the caller ID history, the directory or the redial
memory, press to delete an individual entry (page 63, page 54 and
page 30 respectively).
While predialing, press to delete digits (page 27).
During message playback, press to delete the playing message
(page 80).
Press twice to delete all old messages when the phone is not in
use (page 81).
/ANSWER ON
Press to turn the built-in answering system on or off (page 69).
•/RECORD
Press to record a memo (page 82) or an announcement (page 67).
/REPEAT
During playback, press to repeat the playing message (page 80).
During playback, press twice to play the previous message (page 80).
/S�IP
Press to skip a message (page 80).
/PLAY/STOP
Press to start or stop message playback (page 78).
MUTE
During a call, press to mute the microphone (page 33).
When the phone is ringing, press to mute the ringer temporarily
(page 28).
/SPEA�ER
Press to make or answer a call using the speakerphone.
Main menu
Main menu
Play messages (page 78)
•
Answering sys (page 66)
•
Directory (page 49)
•
The > symbol highlights
a menu item.
>Playing messages
Answering sys
p
q
Using menus:
Press MENU/SELECT to show the menu.
•
Press qCID or pDIR to scroll through menu items.
•
Press MENU/SELECT to confirm or save changes to a highlighted menu item.
•
Press CANCEL to cancel an operation, back up to the previous menu, or
•
exit the menu display.
Caller ID log (page 59)
•
Intercom (page 39)
•
Ringers (page 20)
•
Set date/time (page 21)
•
Settings (page 22)
•
Website (page 26)
•
4
Getting started
Installation
You must install and
charge the battery before
using the telephone.
Install the telephone base close to a telephone jack and a power outlet
not controlled by a wall switch. The telephone base can be placed on a flat
surface or vertically mounted on the wall (see page 9). For optimum range and
better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack (see the following page). The filter prevents
noise and caller ID problems caused by DSL interference. Please contact your DSL
service provider for more information about DSL filters.
Your product may be shipped with protective stickers covering the handset
and telephone base displays - remove them before use.
For customer service or product information, visit our website at
STOP!
See pages 7-8 for
easy instructions.
www.telephones.att.com or call 1 (800) 222-3111. In Canada,
dial 1 (866) 288-4268.
Avoid placing the telephone base too close to:
Communication devices such as television sets, VCRs, or other
•
cordless telephones.
Excessive heat sources.
•
Noise sources such as a window with traffic outside, motors, microwave
•
ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
•
Excessive moisture.
•
Extremely low temperature.
•
Mechanical vibration or shock such as on top of a washing machine
•
or workbench.
5
Getting started
Telephone base and charger installation
Install the telephone base and charger as shown below.
The telephone base is ready for tabletop use. If you want to change to wall
mounting, see Installation options on page 9 for details.
Telephone base installation
Plug the large end of
the power adapter into
a power outlet not
controlled by a wall
switch.
Route the power adapter
cord through this slot.
Raise the antenna.
If you have DSL high-speed
Internet service, a DSL filter
(not included) is required.
Telephone line cord
Plug one end of the
telephone line cord
into a telephone jack
or a DSL filter.
Route the telephone line
cord through this slot.
Plug the other end of the
telephone line cord into the
telephone jack on the back
of the telephone base.
Plug the small end of the
telephone base power
adapter into the power
adapter jack on the back
of the telephone base.
Charger installation
Plug the power adapter into an electrical outlet
not controlled by a wall switch.
IMPORTANT INFORMATION
Use only the power adapter(s) supplied with this product. To order a replacement
•
power adapter, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial1 (866) 288-4268.
The power adapters are intended to be correctly oriented in a vertical or floor
•
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
6
Getting started
BY 1021
BT183342/BT283342
Battery installation and charging
Install the battery as shown below. Once you have installed the battery, the
screen indicates the battery status (see the table below). If necessary, place
the handset in the telephone base or charger to charge the battery. For best
performance, keep the handset in the telephone base or charger when not in
use. The battery is fully charged after 10 hours of continuous charging. See
the table on page 108 for battery operating times.
If the screen shows Place in charger and flashes, you need to charge the
handset without interruption for at least 30 minutes to give the handset
enough charge to use the telephone for a short time. The following table
summarizes the battery charge indicators and actions to take.
Battery indicatorsBattery statusAction
The screen is blank, or
shows Place in charger
and (flashing).
The screen shows
Low battery and
(flashing).
The screen shows
HANDSET X.
Battery has no or very
little charge. The handset
cannot be used.
Battery has enough charge
to be used for a short time.
Battery is charged.To keep the battery charged,
Charge without interruption
(at least 30 minutes).
Charge without interruption
(at least 30 minutes).
place it in the telephone base or
charger when not in use.
NOTE: If you are on a phone call in low battery mode, you hear four short beeps
every minute.
Step 1
Plug the battery
connector securely
into the socket inside
the handset battery
compartment, matching
Step 2
Align the cover flat
against the battery
compartment, then
slide it upwards until
it clicks into place.
the color-coded label.
Insert the supplied
battery with the label
THIS SIDE UP facing up
as indicated.
7
Getting started
Battery installation and charging
CHARGE light
Step 3
Charge the handset by placing it face forward in
the telephone base or charger. The CHARGE light
on the top of the handset is on during charging.
After you install your telephone or power returns following a
power outage, the handset will prompt you to set the date and
time. For instructions, see Set date/time on page 13. To skip
setting the date and time, press OFF/CANCEL.
SET DATE
MM/DD/YY
SET TIME
HH:MM --
IMPORTANT INFORMATION
Use only the supplied rechargeable battery or replacement battery (model BT166342)
•
To order, visit our website atwww.telephones.att.com or call
1 (800) 222-3111. In Canada, dial1 (866) 288-4268.
If you do not use the handset for a long time, disconnect and remove the battery
•
to prevent possible leakage.
p
q
p
q
.
8
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, follow the steps below to connect the telephone base
with a standard dual-stud telephone wall mounting plate. You may need a
professional to install the mounting plate.
Tabletop to wall mount installation
1. Unplug the power adapter from the power outlet. Unplug the telephone
line cord from the wall jack (or DSL filter).
2. Press down on the tabs on the wall mount bracket on the telephone base
to detach it from tabletop orientation.
3. Swivel the wall mount bracket down to wall mount position and push it
into the telephone base until it clicks into place.
4. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the
power adapter into a power outlet not controlled by a wall switch.
Align the holes on the back of the telephone base with the wall
mounting plate.
5. Slide the telephone base down until it locks securely. Bundle the
telephone line cord and power adapter cord neatly with twist ties.
1
4
2
5
9
3
Getting started
Installation options
Wall mount to tabletop installation
1. If the telephone line cord and power adapter cord are bundled, untie
them first.
2. Push the telephone base up to remove it from wall. Unplug the telephone
line cord (or DSL filter) from the wall. Unplug the power adapter from the
power outlet.
10
Telephone settings
Handset settings
Use the menu to change the telephone settings.
1. Press MENU/SELECTon the handset when it is not in use to
enter the main menu.
>Play messages
Answering sys
p
q
2. Press qCID or pDIRto scroll to the feature to be changed.
When scrolling through the menu, the > symbol indicates the selected
menu item.
3. Press MENU/SELECTto select the highlighted item.
NOTE: Press OFF/CANCEL to cancel an operation, back up to the previous menu or exit
the menu display. Press and hold OFF/CANCEL to return to idle mode.
Go to Answering system settings starting on page 66 for instructions on
how to use a system handset to modify the answering system settings
shown below.
SettingPage
Announcement (play, record and delete)
Answer on/off
Call screening
Number of rings
Remote access code
Message alert tone
Message recording time
66-68
69
70
71
72
73
74
11
Telephone settings
Handset settings
Ringer volume
You can set the ringer volume level to one of six levels or
turn the ringer off. When the ringer is off, appears on the
screen.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Ringers, then press
MENU/SELECT.
3. Press MENU/SELECTagain to select >Ringer volume.
4. Press qCID or pDIR to sample each volume level.
5. Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the previous menu.
NOTES:
The handset ringer volume also determines the ringer volume for
•
intercom calls.
If the ringer volume is set to off, that handset is silenced for all incoming calls.
•
If the ringer volume is set to off, caller ID will not be announced and Caller ID won’t be
•
announced displays briefly on the screen.
Intercom
>Ringers
>
Ringer volume
Ringer tone
RINGER VOLUME
p
q
p
q
p
q
Ringer tone
You can choose one of ten ringer tones.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Ringers, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ringer tone, then press
MENU/SELECT.
4. Press qCID or pDIRto sample each ringer tone.
5. Press MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.
12
Ringer volume
>
Ringer tone
p
q
RINGER TONE
>
Tone 1
p
q
Telephone settings
Handset settings
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are
set automatically with each incoming call. The year must be set so that the
day of the week can be calculated from the caller ID information. You can
turn off the date and time settings of the caller ID service and set the date
and time manually (see Use caller ID to automatically set date and time
on page 17).
After a power failure or handset registration, the system prompts you to set
the date and time.
To set the date and time manually:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Set date/time and then
press MENU/SELECT.
3. Press qCID or pDIR to select the month, then press
MENU/SELECT, or enter the number using the dialing keys.
4. Press qCID or pDIR to select the day, then press
MENU/SELECT, or enter the number using the dialing keys.
5. Press qCID or pDIR to select the year, then press
MENU/SELECT, or enter the number using the dialing keys,
then press MENU/SELECT to move on to set the time.
6. Press qCID or pDIR to select the hour, then press
MENU/SELECT, or enter the number using the dialing keys.
7. Press qCID or pDIR to select the minute, then press
MENU/SELECT, or enter the number using the dialing keys.
8. Press qCID or pDIR to highlight AM or PM, or press 2 for AM or
7 for PM. Then press MENU/SELECT to confirm. There is a confirmation
tone and the screen returns to the previous menu.
Ringers
>Set date/time
p
q
SET DATE
MM/DD/YY
p
q
SET TIME
HH:MM --
p
q
NOTE: If the clock is not set when a message is recorded, the system announces, “Time and
day not set,” before it plays the message.
13
Telephone settings
Handset settings
LCD language
You can select the language used for all screen displays.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Press MENU/SELECT to choose >LCD language.
4. Press qCID or pDIR to highlight >English, >Français
or >Español.
5. Press MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
Caller ID announce
The caller ID announce feature lets you know who’s calling without having
to look at the display. When you have an incoming call, the handset and/or
base speaks “Call from...” and the name of the caller based on the directory
or caller ID information. If the caller’s name is private or unknown, the phone
number will be announced. If the caller’s phone number is also private or
unknown, no information will be announced. The default setting is On.
>
LCD language
Caller ID annc
p
q
LCD LANGUAGE
>
English
p
q
To turn on or off the caller ID announce feature:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
LCD language
>Caller ID annc
3. Use qCID or pDIR to scroll to >Caller ID annc, then
press MENU/SELECT.
4. Use qCID or pDIR to highlight >HANDSET or >BASE, then
press MENU/SELECT.
CALLER ID ANNC
>HANDSET
5. Use qCID or pDIR to highlight >On or >Off, then press
MENU/SELECT. There is a confirmation tone and the screen
returns to the previous menu.
NOTES:
Caller ID announce is available in English only.
•
If you set the number of rings that the answering machine answers calls as 3 rings, the
•
answering machine may not have enough time to announce the caller’s full information.
14
HS CID ANNOUNCE
>On
p
q
p
q
p
q
Telephone settings
Handset settings
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your telephone service
provider, this feature provides a visual indication when you
have new voicemail messages.
New voicemail and the icon appear on the handset screen.
HANDSET 1
New voicemail
2/11
NOTES:
This feature does not indicate new messages recorded on your phone’s built-in answering system.
•
For more information about the difference between your answering system and voicemail,
•
see page 75.
10:21
Clear voicemail indication
Use this feature when the telephone indicates there is new voicemail but
there is none. For example, when you have accessed your
voicemail while away from home. This feature only turns off
the displayed New voicemail and the icon;
it does not delete your voicemail messages. As long as you
>
Clr voicemail
Rename handset
p
q
have new voicemail messages, your telephone service
provider continues to send the signal to turn on the indicators.
To manually turn off the new voicemail indicators:
Turn off
indicator?
1. Press MENU/SELECT when in idle mode to enter the
main menu.
2. Use qCID or pDIR to scroll to >Settings, then press MENU/SELECT.
3. Use qCID or pDIR to scroll to >Clr voicemail, then press MENU/SELECT.
The screen shows Turn off indicator?
4. Press MENU/SELECT again to turn the voicemail indication off. There is a
confirmation tone and the screen returns to the previous menu.
AM
NOTES:
Your telephone service provider voicemail may alert you to new messages with a stutter
•
(broken) dial tone. Contact your telephone service provider for more details.
For information about using your voicemail service, contact your telephone service provider.
•
15
Telephone settings
Handset settings
Rename handset
You can create a handset name for each system handset.
1. When the handset is idle, press MENU/SELECT.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Rename handset, then
press MENU/SELECT.
4. Change the handset name when prompted.
Press qCID or pDIR to move the cursor to the left
•
or right.
Use the dialing keys to enter a name (up to 11 characters). Each time
•
you press a key, a character on that key appears. Additional key presses
produce other characters on that key. See the chart on page 51.
Press MUTE/DELETE to backspace and delete a character.
•
Press and hold MUTE/DELETE to delete all characters.
•
5. Press MENU/SELECT to save the setting and return to the previous menu.
There is a confirmation tone.
�ey tone
The handset is set to beep with each key press. You can adjust the key tone
volume or turn it off. If you turn off the key tone, there are no beeps when
you press keys.
Clr voicemail
>
Rename handset
p
q
RENAME HANDSET
HANDSET____
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >�ey tone, then press
MENU/SELECT.
4. Use qCID or pDIR to select the desired volume or Off.
5. Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the
previous menu.
16
Rename handset
>
Key tone
p
q
KEY TONE
p
q
Telephone settings
Handset settings
Use caller ID to automatically set date and time
If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. Follow the steps below to turn the
CID time sync feature on or off. The default setting is On.
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
Key tone
>CID time sync
p
q
3. Press qCID or pDIR to scroll to >CID time sync, then press
MENU/SELECT.
4. Press qCID or pDIR to highlight >On or >Off, then press
MENU/SELECT to save. There is a confirmation tone and the
CID TIME SYNC
>On
p
q
screen returns to the previous menu.
Home area code
If you dial seven digits to make a local call (no area code required), enter
your area code into the telephone as the home area code. When you receive
a call from within your home area code, the caller ID history only displays the
seven digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you
dial 10 digits to make a local phone call, do not use this home area code
feature. If you do, you cannot place local calls from your caller ID log, as they
will have only seven digits.
To set the home area code:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Home area code, then
CID time sync
>Home area code
p
q
press MENU/SELECT. The screen briefly shows
Only for 7 digit dial from CID.
4. Use the dialing keys to enter a three-digit home area code.
Press MUTE/DELETE to delete a digit.
•
Press and hold MUTE/DELETE to delete all digits.
•
HOME AREA CODE
___
5. Press MENU/SELECT to save. There is a confirmation tone
and the screen shows Area code will not show in CID
briefly before returning to the previous menu.
NOTE: If in the future, your telephone service provider requires you to dial 10 digits to
make a local call (area code plus telephone number), you need to delete your home
area code and dial out locally from the call ID log. With the home area code displayed,
press and hold MUTE/DELETE until the digits are deleted, and then press MENU/SELECT.
The home area code is now restored to its default setting of _ _ _ (empty).
17
Telephone settings
Handset settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse
(rotary) service, you must change the dial mode to pulse
dialing before using the telephone.
To set the dial mode:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Dial mode, then press
MENU/SELECT.
4. Use qCID or pDIR to highlight >Tone or >Pulse, then press
MENU/SELECT. There is a confirmation tone and the screen returns to the
previous menu.
Website
Use this feature to view the AT&T website address.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Website, then press
MENU/SELECT.
Home area code
>Dial mode
DIAL MODE
>Tone
Settings
>
Website
p
q
p
q
p
q
18
www.telephones.
att.com
Telephone settings
Telephone base settings
Use the menu to change the telephone settings.
1. Press MENU/SELECTon the telephone base when it is
not in use to enter the main menu.
2. Press qCID or pDIRto scroll to the feature to be
changed. When scrolling through the menu, the
>Play messages
Answering sys
p
q
> symbol indicates the selected menu item.
3. PressMENU/SELECT to select the highlighted item.
NOTE: Press CANCEL to cancel an operation, back up to the previous menu or exit the
menu display. Press and hold CANCEL to return to idle mode.
Go to Answering system settings starting on page 66 for instructions on
how to use the telephone base to modify the answering system settings
shown below.
SettingPage
Announcement (play, record and delete)
Answer on/off
Call screening
Number of rings
Remote access code
Message alert tone
Message recording time
66-68
69
70
71
72
73
74
19
Telephone settings
Telephone base settings
Ringer volume
You can set the ringer volume level to one of six levels or
turn the ringer off. When the ringer is off, appears on
the screen.
1. Press MENU/SELECT in idle mode to enter the
main menu.
2. Use qCID or pDIR to scroll to >Ringers, then press
MENU/SELECT.
3. Press MENU/SELECT again to select >Ringer volume.
4. Press qCID or pDIRto sample each volume level.
5. Press MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
NOTES:
The telephone base ringer volume also determines the ringer volume for intercom calls.
•
If the ringer volume is set to off, the telephone base is silenced for all incoming calls.
•
If the ringer volume is set to off, caller ID will not be announced and
•
Caller ID won’t be announced displays briefly on the screen.
Intercom
>Ringers
>
Ringer volume
Ringer tone
RINGER VOLUME
p
q
p
q
p
q
Ringer tone
You can choose one of ten ringer tones.
1. Press MENU/SELECT in idle mode to enter the
main menu.
Ringer volume
>
Ringer tone
p
q
2. Use qCID or pDIR to scroll to >Ringers, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ringer tone, then
pressMENU/SELECT.
RINGER TONE
>
Tone 1
p
q
4. Press qCID or pDIRto sample each ringer tone.
5. Press MENU/SELECT to save your preference. There is a confirmation tone
and the screen returns to the previous menu.
NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.
20
Telephone settings
Telephone base settings
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. The year must be set so that the day
of the week can be calculated from the caller ID information. You can turn
off the date and time settings of the caller ID service and set the date and
time manually (see Use caller ID to automatically set date and time on
page 25).
After a power failure, the system prompts you to set the date and time.
To set the date and time manually:
1. When the telephone base is in idle mode, press MENU/SELECT to enter the
main menu.
2. Press qCID or pDIR to scroll to >Set date/time and
then press MENU/SELECT.
3. Press qCID or pDIR to select the month, then press
MENU/SELECT, or enter the number using the
dialing keys.
4. Press qCID or pDIR to select the day, then press
MENU/SELECT, or enter the number using the
dialing keys.
5. Press qCID or pDIR to select the year, then press
MENU/SELECT, or enter the number using the dialing
keys, then press MENU/SELECT to move on to set
the time.
6. Press qCID or pDIR to select the hour, then press
MENU/SELECT, or enter the number using the dialing keys.
7. Press qCID or pDIR to select the minute, then press MENU/SELECT, or
enter the number using the dialing keys.
8. Press qCID or pDIR to highlight AM or PM, or press 2 for AM or
7 for PM. Then press MENU/SELECT to confirm. There is a confirmation
tone and the screen returns to the previous menu.
Ringers
>Set date/time
p
q
SET DATE
MM/DD/YY
p
q
SET TIME
HH:MM --
p
q
NOTE: If the clock is not set when a message is recorded, the system announces, “Time
and day not set,” before it plays the message.
21
Telephone settings
Telephone base settings
LCD language
You can select the language used for all screen displays.
1. Press MENU/SELECT in idle mode to enter the
main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Press MENU/SELECT to choose >LCD language.
4. Press qCID or pDIR to highlight >English, >Français
or >Español.
5. Press MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
Caller ID announce
The caller ID announce feature lets you know who’s calling without having
to look at the display. When you have an incoming call, the handset and/or
base speaks “Call from...” and the name of the caller based on the directory
or caller ID information. If the caller’s name is private or unknown, the phone
number will be announced. If the caller’s phone number is also private or
unknown, no information will be announced. The default setting is On.
>
LCD language
Caller ID annc
>
English
p
q
LCD LANGUAGE
p
q
To turn on or off the caller ID announce feature:
1. Press MENU/SELECT in idle mode to enter the
LCD language
>Caller ID annc
main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Caller ID annc, then
CALLER ID ANNC
>BASE
press MENU/SELECT.
4. Use qCID or pDIR to highlight >BASE, then press
MENU/SELECT.
5. Use qCID or pDIR to highlight >On or >Off, then press
MENU/SELECT. There is a confirmation tone and the
BS CID ANNOUNCE
>On
screen returns to the previous menu.
NOTES:
Caller ID announce is available in English only.
•
If you set the number of rings that the answering machine answers calls as 3 rings, the
•
answering machine may not have enough time to announce the caller’s full information.
22
p
q
p
q
p
q
Telephone settings
Telephone base settings
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your telephone service
provider, this feature provides a visual indication when you have new
voicemail messages.
New voicemail and the icon appear on the telephone
base screen.
NOTES:
This feature does not indicate new messages recorded on your phone’s built-in
•
answering system.
For more information about the difference between your answering system and voicemail,
•
see page 75.
2/11
Clear voicemail indication
Use this feature when the telephone indicates there is
new voicemail but there is none. For example, when you
>
have accessed your voicemail while away from home. This
feature only turns off the displayed New voicemail and
the icon; it does not delete your voicemail messages.
As long as you have new voicemail messages, your
telephone service provider continues to send the signal to
turn on the indicators.
BASE
New voicemail
10:21
Clr voicemail
Rename base
p
q
Turn off
indicator?
MSG #
AM
0
To manually turn off the new voicemail indicators:
1. Press MENU/SELECT when in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press MENU/SELECT.
3. Use qCID or pDIR to scroll to >Clr voicemail, then press MENU/SELECT.
The screen shows Turn off indicator?
4. Press MENU/SELECT again to turn the voicemail indication off. There is a
confirmation tone and the screen returns to the previous menu.
NOTES:
Your telephone service provider voicemail may alert you to new messages with a stutter
•
(broken) dial tone. Contact your telephone service provider for more details.
For information about using your voicemail service, contact your telephone service provider.
•
23
Telephone settings
Telephone base settings
Rename base
You can create a new name for the telephone base.
1. When the telephone is idle, press MENU/SELECT.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Rename base, then
press MENU/SELECT.
4. Change the telephone base name when prompted.
Press qCID or pDIR to move the cursor to the left
•
or right.
Use the dialing keys to enter a name (up to 11
•
characters). Each time you press a key, a character on that key appears.
Additional key presses produce other characters on that key. See the
chart on page 51.
Press X/DELETE to backspace and delete a character.
•
Press and hold X/DELETE to delete all characters.
•
5. Press MENU/SELECT to save the setting and return to the previous menu.
There is a confirmation tone.
Clr voicemail
>
Rename base
RENAME BASE
BASE_______
p
q
�ey tone
The telephone base is set to beep with each key press. You can adjust the
key tone volume or turn it off. If you turn off the key tone, there are no
beeps when you press keys.
1. Press MENU/SELECT in idle mode to enter the
main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >�ey tone, then press
MENU/SELECT.
4. Use qCID or pDIR to select the desired volume
Rename base
>
Key tone
KEY TONE
p
q
p
q
or Off.
5. Press MENU/SELECT to save your preference. There is a confirmation tone
and the screen returns to the previous menu.
24
Telephone settings
Telephone base settings
Use caller ID to automatically set date and time
If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. Follow the steps below to turn the
CID time sync feature on or off. The default setting is On.
1. When the handset is in idle mode, press MENU/SELECT
to enter the main menu.
2. Press qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >CID time sync, then
press MENU/SELECT.
4. Press qCID or pDIR to highlight >On or >Off, then
press MENU/SELECT to save. There is a confirmation
tone and the screen returns to the previous menu.
Home area code
If you dial seven digits to make a local call (no area code required), enter
your area code into the telephone as the home area code. When you receive
a call from within your home area code, the caller ID history only displays the
seven digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you
dial 10 digits to make a local phone call, do not use this home area code
feature. If you do, you cannot place local calls from your caller ID log, as they
will have only seven digits.
To set the home area code:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press MENU/SELECT.
3. Use qCID or pDIR to scroll to >Home area code, then
press MENU/SELECT. The screen briefly shows
Only for 7 digit dial from CID.
4. Use the dialing keys to enter a three-digit home
area code.
Press X/DELETE to delete a digit.
•
Press and hold X/DELETE to delete all digits.
•
5. Press MENU/SELECT to save. There is a confirmation
tone and the screen shows Area code will not show in CID briefly before
returning to the previous menu.
Key tone
>CID time sync
CID TIME SYNC
>On
CID time sync
>Home area code
HOME AREA CODE
p
q
p
q
p
q
___
NOTE: If in the future, your telephone service provider requires you to dial 10 digits to
make a local call (area code plus telephone number), you need to delete your home
area code and dial out locally from the caller ID log. With the home area code displayed,
press and hold X/DELETE until the digits are deleted, and then press MENU/SELECT.
The home area code is now restored to its default setting of _ _ _ (empty).
25
Telephone settings
Telephone base settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you
must change the dial mode to pulse dialing before using the telephone.
To set the dial mode:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Dial mode, then press
MENU/SELECT.
4. Use qCID or pDIR to highlight >Tone or >Pulse, then
press MENU/SELECT. There is a confirmation tone and
the screen returns to the previous menu.
Website
Use this feature to view the AT&T website address.
Home area code
>Dial mode
p
q
DIAL MODE
>Tone
p
q
1. Press MENU/SELECT in idle mode to enter the
main menu.
2. Use qCID or pDIR to scroll to >Website, then press
MENU/SELECT.
Settings
>
Website
p
q
www.telephones.
att.com
26
Telephone operation
Telephone operation
Making a call
Using a cordless handset:
Press PHONE/FLASH or /SPEA�ERSPEA�ER, then enter the
•
telephone number.
The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
Using the telephone base:
Press /SPEA�ERSPEA�ER, then enter the telephone number.
•
The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
NOTE: Pressing PHONE/FLASH or /SPEA�ERSPEA�ER to access
services from your telephone service provider does not affect the
elapsed time.
On hook dialing (predialing)
Using a cordless handset:
1. Enter the telephone number. Press MUTE/DELETE to make corrections
when entering the phone number.
2. Press PHONE/FLASH or /SPEA�ERSPEA�ER to dial.
Elapsed time
Phone 0:00:30
8/06
Speaker 0:00:30
8/06
Elapsed time
Speaker 0:00:30
8/06
6:30
6:30
6:30
AM
AM
AM
Using the telephone base:
1. Enter the telephone number. Press X/DELETE to make corrections when
entering the phone number.
2. Press /SPEA�ERSPEA�ER to dial.
Answering a call
Using a cordless handset:
Press PHONE/FLASH or /SPEA�ERSPEA�ER.
•
-OR-
Press any dialing key (0-9, TONE or #).
•
Using the telephone base:
Press /SPEA�ERSPEA�ER.
•
-OR-
Press any dialing key (0-9, TONE or #).
•
27
Telephone operation
Telephone operationoperation
Ending a call
Using a cordless handset:
Press OFF/CANCEL or return the handset to the telephone base or charger.
•
Using the telephone base:
Press /SPEA�ERSPEA�ER.
•
Auto off
A call ends automatically when you put the handset in the telephone base
or charger.
Temporary ringer silencing
Using a cordless handset:
Press OFF/CANCEL or MUTE/DELETE while the telephone is
ringing to silence the ringer temporarily on that handset only.
This turns off the ringer without disconnecting the call. The
next incoming call rings normally at the preset volume.
Using the telephone base:
Press CANCEL or MUTE while the telephone is ringing
to silence the ringer temporarily on the telephone base
only. This turns off the ringer without disconnecting
the call. The next incoming call rings normally at the
preset volume.
Ringer muted
Ringer muted
NOTE: The telephone base and all handsets ring when there is an incoming call unless
the ringer volume is turned off on that device.
28
Telephone operation
Telephone operation
Handset speakerphone
During a call, press /SPEA�ERSPEA�ER to switch between handsfree speakerphone
and normal handset use. Press OFF/CANCEL to hang up.
NOTES:
When you use the speakerphone, the key pad of the handset and the /SPEA�ER button
•
are lit.
The speakerphone uses more power than the normal handset. If the handset battery becomes
•
very low while you are using the speakerphone, the call remains in speakerphone mode until
you hang up or the battery becomes depleted.
After installing a battery into the handset, the screen may show Low battery. If you use the
•
speakerphone at this time, the battery may become depleted. Follow the instructions in the
Battery installation and charging section on pages 7-8.
Last number redial
Each handset and the telephone base stores the last 10 telephone numbers
dialed (up to 30 digits each).
To view the 10 most recently dialed numbers:
Using a cordless handset:
To display the most recently called number, press
•
REDIAL/PAUSE.
To view up to 10 recently called numbers, press REDIAL/PAUSE,
•
then qCID, pDIR or REDIAL/PAUSE repeatedly.
The handset beeps twice at the end of the list. Press
OFF/CANCEL to exit.
Using the telephone base:
To display the most recently called number, press
•
REDIAL/PAUSE.
To view up to 10 recently called numbers,
•
press REDIAL/PAUSE, then qCID, pDIR or REDIAL/PAUSE repeatedly.
The telephone base beeps twice at the end of the list.
Press CANCEL to exit.
Redial #1/10
888-883-2445
p
q
EDIT NUMBER
888-883-2445
Redial #1/10
888-883-2445
p
EDIT NUMBER
q
888-883-2445
29
Telephone operation
Telephone operation
To redial a number:
Using a cordless handset:
To dial the displayed number, press PHONE/FLASH or /SPEA�ERSPEA�ER.
•
-OR-
Press PHONE/FLASH or /SPEA�ERSPEA�ER, then press REDIAL/PAUSE
•
repeatedly to view the redial memory. Press MENU/SELECT to dial the
displayed number.
Using the telephone base:
To dial the displayed number, press /SPEA�ERSPEA�ER.
•
-OR-
Press /SPEA�ERSPEA�ER, then press REDIAL/PAUSE repeatedly to view the
•
redial memory. Press MENU/SELECT to dial the displayed number.
To delete a redial entry:
Using a cordless handset:
While the screen displays the desired number, press MUTE/DELETE to
•
delete the number from the redial memory.
Using the telephone base:
While the screen displays the desired number, press X/DELETE to delete
•
the number from the redial memory.
30
Telephone operation
Telephone operation
Equalizer
The handset equalizer enables you to change the quality
of the audio to best suit your hearing.
While on a call or intercom call, or listening to a message
or announcement, press EQ to select the equalizer
setting Treble 1, Treble 2, Bass or Natural (the default
setting). The current setting is shown on the handset
screen for two seconds.
NOTES:
If you switch the call between the handset and the speakerphone by
•
pressing /SPEA�ER, the audio setting remains unchanged.
The current equalizer setting remains unchanged until a new setting
•
is selected.
Treble 1
8/06
Treble 2
8/06
Bass
6:30
6:30
AM
AM
31
8/06
Natural
8/06
6:30
6:30
AM
AM
Telephone operation
Options while on calls
Volume control
Using a cordless handset:
While on a call, press qCID/VOLUME to decrease or press
pDIR/VOLUME to increase the listening volume. You can
set the listening volume to one of eight levels.
Using the telephone base:
While on a call, press q/VOLUME to decrease or
VOLUME/p to increase the listening volume. You can set
the listening volume to one of eight levels.
NOTES:
Handset and speakerphone volume settings are independent.
•
When the volume reaches the minimum or maximum setting, you hear
•
two beeps.
Call waiting
If you subscribe to call waiting service from your telephone service provider,
you hear two beeps if someone calls while you are already on a call.
Press PHONE/FLASH on the handset or FLASH on the telephone base to
•
put your current call on hold and take the new call.
Press PHONE/FLASH on your handset or FLASH on your telephone base
•
at any time to switch back and forth between calls.
NOTE: Missed call waiting calls are not counted as missed calls.
32
Telephone operation
Options while on calls
Mute
Use the mute function to turn off the microphone. You
can hear the caller, but the caller cannot hear you.
Using a cordless handset:
To mute a call:
• While on a call, press MUTE/DELETE. When mute is on,
the handset shows Muted for a few seconds and MUTE
icon displays until you turn off mute.
To end mute a call:
• Press MUTE/DELETE again. When mute is off,
Microphone ON appears temporarily on the handset.
Using the telephone base:
To mute a call:
• While on a call, press MUTE. When mute is on, the
telephone base shows Muted for a few seconds.
To end mute a call:
• Press MUTE again. When mute is off, Microphone ON
appears temporarily on the telephone base.
Muted
p
MUTE
q
Microphone ON
p
q
33
Muted
p
q
Microphone ON
p
q
Telephone operation
Options while on calls
Chain dialing
Use this feature to initiate a dialing sequence from the numbers in the
directory, caller ID history or redial memory while you are on a call.
Chain dialing is useful when you wish to access other numbers (such as bank
account numbers or access codes) from the directory, caller ID history or
redial list.
Using a cordless handset:
To access the directory while on a call:
1. Press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Directory and then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
To access the caller ID log while on a call:
1. Press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Caller ID log, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
To access the redial list while on a call:
1. Press REDIAL/PAUSE to show the most recently
dialed number.
2. Press qCID or pDIR to scroll to the desired number,
or press REDIAL/PAUSE repeatedly to find the desired
number. Then press. Then press MENU/SELECT to dial the number shown.
Intercom
>Directory
Charlie Johnson
888-883-2445
p
q
Phone 0:01:20
Charlie Johnson
AM
8/06
REDIAL #1/10
6:30
800-360-4121
p
q
Using the telephone base:
To access the directory while on a call:
1. Press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Directory and then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
34
Intercom
>Directory
Charlie Johnson
888-883-2445
p
q
Speaker 0:01:20
Charlie Johnson
AM
8/06
6:30
Telephone operation
Options while on calls
To access the caller ID log while on a call:
1. Press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Caller ID log, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
To access the redial list while on a call:
1. Press REDIAL/PAUSE to show the most recently
dialed number.
2. Press qCID or pDIR to scroll to the desired number,
or press REDIAL/PAUSE repeatedly to find the desired
number. Then press Then press MENU/SELECT to dial the number shown.
NOTES:
You cannot edit a directory entry while on a call. For more details about the directory,
•
see page 49.
You cannot copy a caller ID entry into the directory while on a call. For more details about
•
the caller ID history, see page 59.
If you press REDIAL/PAUSE while on a call, you can only view the 10 most recently dialed
•
numbers and you cannot erase the entries. For more details about the redial memory, see
page 29.
Press OFF/CANCEL on the handset or CANCEL on the telephone base to exit redial,
•
directory or caller ID history when on a call.
REDIAL #1/10
800-360-4121
p
q
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone
dialing temporarily during a call. This is useful if you need to send touch-tone
signals to access your telephone banking or long distance services.
1. During a call, press TONE .
2. Use the dialing keys to enter the desired number. The telephone sends
touch-tone signals.
3. The telephone automatically returns to pulse dialing after you end the call.
35
Telephone operation
Options while on calls
Blind transfer
While on an outside call, you can transfer the call to a specific device or any
device without notifying them.
To transfer an outside call from a handset:
1. During the call, press MENU/SELECT.
2. Press MENU/SELECT to choose >Transfer.
If you have one handset, the outside call is put on
•
hold and your handset shows Transferring call... The
telephone base rings and shows Transfer from HANDSET.
If you have more than one handset, your screen shows
•
TRANSFER TO: Use the dialing keys to eenter a specific
device number (0 for the telephone base, 1-9 for
handsets 1-9, TONE and 0 for handset 10,
TONE and 1 for handset 11, TONE and 2 for handset
12, or TONE and # for all devices), or press qCID or
pDIR to scroll to the desired device and pressMENU/
SELECT. The outside call is put on hold and your handset
screen shows Transferring call... or Transferring call to
all... The other device rings and shows
Transfer from HANDSET X (HANDSET represents the
handset name, X represents the handset number).
3. To answer the call on the destination handset, press, press PHONE/FLASH or
/SPEA�ERSPEA�ER. To answer the call on the telephone base, press, press
/SPEA�ERSPEA�ER. The initiating handset shows Call transferred and goes to
idle mode.
Phone 0:00:12
AM
8/06
>Transfer
Intercom
TRANSFER TO:
>Handset 2
6:30
p
q
p
q
36
Telephone operation
Options while on calls
To transfer an outside call from the telephone base:
1. During the call, press MENU/SELECT.
2. Press MENU/SELECT to choose >Transfer.
If your have one handset, the outside call is put on
•
hold and the telephone base shows
Transferring call... The handset rings and shows
Transfer from BASE 0 (BASE represents the
base name).
If you have more than one handset, the telephone base
•
shows TRANSFER TO: Use the dialing keys to eenter a
specific handset number (1-9 for handsets 1-9,
TONE and 0 for handset 10, TONE and 1 for
handset 11, TONE and 2 for handset 12, or
TONE and # for all handsets), or press qCID or
pDIR to scroll to the desired handset and pressMENU/SELECT.
The outside call is put on hold and the telephone base shows
Transferring call... or Transferring call to all... The other handset(s) rings
and shows Transfer from BASE 0 (BASE represents the base name).
3. To answer the call on the destination handset, press, press PHONE/FLASH or
/SPEA�ERSPEA�ER. The telephone base shows Call transferred and goes to
idle mode.
Speaker 0:00:12
AM
8/06
>Transfer
Intercom
TRANSFER TO:
>Handset 2
6:30
p
q
p
q
NOTES:
To cancel the transfer and return to the external call before the blind transfer call is
•
answered, press OFF/CANCEL, PHONE/FLASHor /SPEA�ERSPEA�ER on your handset, or CANCEL or /SPEA�ERSPEA�ER on your telephone base.
If the other device does not answer the transfer within 30 seconds, the transfer ends and the
•
initiating device rings while showing No response to transfer. If it does not pick up within 30
seconds, the device returns to idle mode and the outside call ends.
37
Multiple handset use
Multiple handset use
Handset locator
The handset locator feature is useful if you misplace
any handsets.
To start the paging tone:
Press /HANDSET LOCATOR on the telephone
•
base to start the paging tone on all handsets for
60 seconds.
NOTE: If you press OFF/CANCEL or MUTE/DELETE on a handset,
the ringer of that handset stops, but the paging to the rest of the
handsets continues.
To stop the paging tone:
Press PHONE/FLASH, /SPEA�ERSPEA�ER, or any dialing key
•
**Paging**
(0-9, TONE or #) on the handset(s).
-OR-
Press /HANDSET LOCATOR, MUTE or CANCEL on the
•
telephone base.
Join a call in progress
When a handset or the telephone base is already on a call and you would
like to join the call, press PHONE/FLASH or/SPEA�ERSPEA�ER on your handset or
/SPEA�ERSPEA�ER on your telephone base.
To end the call using a handset, press OFF/CANCEL or place the handset
in the telephone base or charger. To end the call using the telephone
base, press /SPEA�ERSPEA�ER. The call does not end until all handsets and the
telephone base hang up.
NOTE: You can use up to four system handsets and the telephone base at the same time
on an outside call.
38
Multiple handset use
Intercom
Use the intercom feature for conversations between two handsets, or a
handset and the telephone base. You can buy additional expansion handsets
(model AT&T CL80111) for this telephone base to expand your telephone
system (up to 12 handsets).
Using a cordless handset:
1.Press MENU/SELECT in idle mode to enter the main menu.
Press qCID or pDIR to scroll to >Intercom, then press
MENU/SELECT.
If you have one handset, the handset shows
•
Calling BASE 0.
If you have more than one handset, the handset shows
•
INTERCOM TO: Use the dialing keys to eenter a specific
device number (0 for the telephone base, 1-9 for
handsets 1-9, TONE and 0 for handset 10, TONE and
1 for handset11, TONE and 2 for handset 12, or
TONE and # for all devices), or press qCID or pDIR to
scroll to the desired device and pressMENU/SELECT.
Your handset screen shows Calling HANDSET X,
Calling BASE 0 or Calling all devices.
The destination device(s) rings and shows HANDSET X is calling or HANDSET X is calling all (HANDSET represents the handset name, X
represents the handset number).
2. To answer the intercom call, press PHONE/FLASH,/SPEA�ERSPEA�ER or any
dialing key (0-9, TONE or #) on the called device. Both devices now
show Intercom.
3. To end the intercom call, one party presses OFF/CANCEL, or place the
handset back in the telephone base or charger; or presses CANCEL on the
telephone base. The other party hears four beeps. Both devices display The other party hears four beeps. Both devices display
Intercom ended.
Calling
BASE
HANDSET X
is calling
Intercom
12/02 11:35AM
39
Multiple handset use
Intercom
Using the telephone base:
1.Press MENU/SELECT in idle mode to enter the main
menu. Press qCID or pDIR to scroll to >Intercom, then
press MENU/SELECT.
If you have one handset, the telephone base shows
•
Calling HANDSET X.
If you have more than one handset, the telephone
•
base shows INTERCOM TO:Use the dialing keys to
enter a specific handset number (1-9 for handsets
1-9, TONE and 0 for handset 10, TONE and 1 for
handset 11, TONE and 2 for handset 12, or
TONE and # for all handsets), or press qCID or
pDIR to scroll to the desired handset and press
MENU/SELECT. The telephone base shows Calling
HANDSET X or Calling all devices.
The destination handset(s) rings and shows BASE 0 is calling.
2. To answer the intercom call, press PHONE/FLASH, /SPEA�ERSPEA�ER or any
dialing key (0-9, TONE or #) on the destination handset. Both the base
and the handset now show Intercom.
3. To end the intercom call, one party presses OFF/CANCEL, or place the
handset back in the telephone base or charger; or presses CANCEL on the
telephone base. The other party hears four beeps. Both devices display
Intercom ended.
Calling
HANDSET X
BASE
is calling
Intercom
NOTES:
Before the intercom call is answered, you can cancel it by pressing OFF/CANCELCANCEL on the
•
handset or CANCEL on the telephone base..
If the called device is not answered within 100 seconds, or accessing the directory or caller ID
•
log, or is on a call, or is out of range, the initiating device shows No answer. Try again.
To temporarily silence the intercom ringer, press OFF/CANCEL or MUTE/DELETE on the
•
handset, or press CANCEL or MUTE on the telephone base.
You can only use one pair of devices at a time to make intercom calls.
•
Answer an incoming call during an intercom call
If you receive an outside call during an intercom call, there is a two-beep call
waiting tone.
To answer the call, press PHONE/FLASHor /SPEA�ERSPEA�ER on the
•
handset, or /SPEA�ERSPEA�ER on the telephone base. The intercom call ends
automatically. The party on the intercom call hears four beeps. Other
system devices can also answer the incoming call by pressing
PHONE/FLASH or /SPEA�ERSPEA�ER on the handset or /SPEA�ERSPEA�ER on the
telephone base.
To end the intercom call without answering the incoming call, press
•
OFF/CANCEL on the handset or CANCEL on the telephone base.
40
Multiple handset use
Call transfer using intercom
Use the intercom feature to transfer an outside call to another system
handset or the telephone base. You can also share an outside call with
another system handset or the telephone base.
To transfer or share an outside call using intercom:
Using a cordless handset:
1. During the call, press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Intercom and press MENU/SELECT.
3. Choose the device(s) you would like to transfer the call to using the
options from Step 1 on page 39.
4. When the destination device picks up, your handset shows Intercom and
the outside call is put on hold. Then you have the following options:
•
You can transfer the call. Press MENU/SELECTtwice to choose
>Transfer. The handset shows Call transferred. The
other device automatically connects to the outside call.
You can let the other device join you on the outside call
•
in a three-way conversation. Press MENU/SELECT.
Press qCID or pDIR to highlight >Share call, then press
MENU/SELECT.
•
You can end the intercom call and continue the outside call with your
handset. Press PHONE/FLASH on your handset (the ended intercom call
party hears four beeps).
>Transfer
Share call
p
q
Using the telephone base:
1. During the call, press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Intercom and press MENU/SELECT.
3. Choose the handset(s) you would like to transfer the call to using the
options from Step 1 on page 40.
4. When the destination handset(s) picks up, the telephone base shows Intercom
and the outside call is put on hold. Then you have the following options:
•
You can transfer the call. Press MENU/SELECTtwice to
choose >Transfer. The telephone base shows Call transferred. The other handset automatically
connects to the outside call.
You can let the other handset join you on the
•
>Transfer
Share call
p
q
outside call in a three-way conversation. Press
MENU/SELECT. Press qCID or pDIR to highlight >Share call, then press
MENU/SELECT.
•
You can end the intercom call and continue the outside call with the
telephone base. Press CANCEL on the telephone base (the ended
intercom call party hears four beeps).
41
Multiple handset use
Push-to-talk (PTT)
PTT
You can directly broadcast messages to the speakerphone of
any device. Press and hold PUSH TO TAL� on a handset or PTT
on the telephone base to begin two-way communication.
Only one device can talk at a time. While talking to another
•
device, press and hold PUSH TO TAL� on the handset or PTT on the telephone base.
You must release PUSH TO TAL� on the handset or PTT on
•
the telephone base, so the other person can respond.
Only one PTT session can be active at a time.
•
While PTT is in use between two devices, other devices
•
cannot use the intercom feature but can access the
answering system.
When you attempt to place a PTT call to another device which is accessing
•
the answering system or on an intercom call or outside call, your device
screen shows Not available at this time.
Turn PTT on or off
Using a cordless handset:
1. Press PUSH TO TAL� when the handset is not in use. The
PUSH TO TAL� menu displays.
PUSH TO TALK
>PTT On/Off
p
q
2. Press qCID or pDIRto highlight >PTT On/Off, then press
MENU/SELECT.
3. Press qCID or pDIR to choose >On or >Off, then press MENU/SELECT.
Using the telephone base:
1. Press PTT when the telephone base is not in use. The
PUSH TO TAL� menu displays.
2. Press qCID or pDIRto highlight >PTT On/Off, then
PUSH TO TALK
>PTT On/Off
p
q
press MENU/SELECT.
3. Press qCID or pDIR to choose >On or >Off, then press MENU/SELECT.
42
Multiple handset use
Push-to-talk (PTT)
PTT call to a single device
Using a cordless handset:
1. There are a few ways to begin a PTT call to a single device.
When the handset is not in use:
If you have one handset, press and hold PUSH TO TAL�.
•
If you have more than one handset:
•
w Press PUSH TO TAL� on the handset. Then use the
dialing keys to enter the destination device number.
-OR-
w Press PUSH TO TAL� on the handset. Press qCID or
pDIR to highlight the destination device number. Then
press MENU/SELECT or PUSH TO TAL�.
The handset shows Connecting to HANDSET X...
(HANDSET represents the handset name, X represents the
destination handset number) or Connecting to BASE 0...
(BASE represents the base name)
the connection is made, both your and the destination
device screens display Press and hold [PTT] to talk.
2. Press and hold PUSH TO TAL�. A chirp indicates your
microphone is on. Speak towards the device. Your voice is
broadcast to the destination device.
While you are speaking, your handset shows
PTT To handset: X or PTT To base.
for a few seconds. When
PUSH TO TALK
>Handset X
p
q
Connecting to
Handset X...
p
q
Press and hold
[PTT] to talk
PTT To
handset: X
3. Release PUSH TO TAL� after speaking. Both devices beep once again and
the screens show Press and hold [PTT] to talk. Then you can
press and hold PUSH TO TAL� to continue speaking or the destination
device can respond (see Answer a PTT call on page 46).
4. To end the PTT call, press OFF/CANCEL or place the handset in the
telephone base or charger. The handset shows Push to talk Ended for a
few seconds.
43
Multiple handset use
Push-to-talk (PTT)
Using the telephone base:
1. There are a few ways to begin a PTT call to a single
handset. When the telephone base is not in use:
If you have one handset, press and hold PTT.
•
If you have more than one handset:
•
w Press PTT. Then use the dialing keys to enter the
destination handset number.
-OR-
w Press qCID or pDIR to highlight the destination
handset number. Then press MENU/SELECT or PTT.
The telephone base shows Connecting to HANDSET X...
(HANDSET represents the handset name, X represents
the destination handset number)
for a few seconds. When
the connection is made, both the telephone base and
destination handset display Press and hold [PTT] to talk.
2. Press and hold PTT. A chirp indicates your microphone
is on.
Speak towards the telephone base. Your voice is broadcast to the
destination handset.
While you are speaking, the telephone base shows PTT To handset: X.
PUSH TO TALK
>Handset X
Connecting to
Handset X...
Press and hold
[PTT] to talk
PTT To
handset: X
p
q
p
q
3. Release PTT after speaking. Both devices beep once again and the screens
show Press and hold [PTT] to talk. Then you can press and hold PTT to
continue speaking or the destination device can respond (see
Answer a PTT call on page 46).
4. To end the PTT call, press CANCEL. The telephone base shows
Push to talk Ended for a few seconds.
44
Multiple handset use
Push-to-talk (PTT)
PTT call to multiple devices
When there are multiple handsets registered to the phone system, PTT
supports one-to-group calls. PTT supports a maximum of one-to-five calls
when one to five handsets are registered, and a maximum of one-to-four
calls when six or more handsets are registered. The first four registered
handsets will be able to use this feature. Other handsets can only use PTT for
one-to-one calls.
To call multiple devices:
Using a cordless handset:
1. You have three ways to call multiple devices. When the handset is not in use:
Press and hold PUSH TO TAL� until the handset shows
•
Connecting to group...
Press PUSH TO TAL�. Press qCID or pDIR to choose Group. Press
•
MENU/SELECT or press PUSH TO TAL� then your handset shows
Connecting to group...
Press PUSH TO TAL�. Press TONE and # (pound key). The handset
•
shows Connecting to group...
When the connection is made, both the caller and the destination parties
hear a beep. The speakerphones on all other devices automatically activate.
2. You need to press and hold PUSH TO TAL� when you want to speak.
Speak towards the handset. Your voice is broadcast to all devices.
3. Release PUSH TO TAL� after speaking.
4. Any extension can reply (see Answer a PTT call on page 46).
Using the telephone base:
1. You have three ways to call multiple handsets. When the telehone base is
not in use:
Press and hold PTT until the screen shows Connecting to group...
•
Press PTT. Press qCID or pDIR to choose Group. Press MENU/SELECT or
•
press PTT then the telephone base shows Connecting to group...
Press PTT. Press TONE and # (pound key). The screen shows
•
Connecting to group...
When the connection is made, both the caller and the destination parties
hear a beep. The speakerphones on all other devices automatically activate.
2. You need to press and hold PTT when you want to speak. Speak towards
the telephone base. Your voice is broadcast to all devices.
3. Release PTT after speaking.
4. Any extension can reply (see Answer a PTT call on page 46).
NOTE: After PUSH TO TAL� on the handset or PTT on the telephone base is released, the PTT
call remains open for a short time. If no one presses PUSH TO TAL� on the handset or PTT on
the telephone base within 10 seconds, the PTT call ends automatically.
45
Multiple handset use
Push-to-talk (PTT)
Answer a PTT call
You can respond to a PTT call as described below.
When your device receives a PTT call, it beeps and shows
1.
Press and hold [PTT] to talk.
When the other party is speaking, your speakerphone light is on, and your
2.
device shows:
PTT From HS X To HS X (the first X represents the initiating handset
•
number, and the second X represents your handset number; a
maximum of four handset numbers appear).
-ORPTT From HS X To Base & HS X (the first X represents the initiating
•
handset number, and the second X represents your handset number;
a maximum of four handset numbers appear).
-ORPTT From Base To HS X (the X represents your handset number; a
•
maximum of five handset numbers appear).
When your speakerphone light is off (the screen shows
3.
Press and hold [PTT] to talk), press and hold PUSH TO TAL� on your
handset or PTT on your telephone base. You will hear a chirp. Speak
towards the device.
While you are speaking, your device shows PTT To Handset: X
•
(X represents the handset numbers of one or more destination handsets;
a maximum of five handset numbers appear) or
PTT To Base & Handset: X (X represents the handset numbers of one or
more destination handsets; a maximum of four handset numbers appear) .
Your voice is broadcast to all destination devices.
•
After speaking, release PUSH TO TAL� on your handset or PTT on
your telephone base. Your device will beep. After the beep, if your
speakerphone light is off, you can press and hold PUSH TO TAL� on
your handset or PTT on your telephone base to continue speaking, or the
destination device can respond.
46
Multiple handset use
Push-to-talk (PTT)
Change a one-to-one PTT call to an intercom call
You can convert a one-to-one PTT session to an intercom call.
When your device shows Press and hold [PTT] to talk, press
1.
MENU/SELECT. The screen shows >Intercom.
Press MENU/SELECT. Your device displays Calling BASE 0 or
2.
Calling HANDSET X. The destination device briefly shows
Push to talk Ended and then HANDSET X is calling or BASE 0 is calling.
The destination device rings.
Press PHONE/FLASH or any dialing keys (0-9, # or TONE ) on the
3.
destination handset, or press /SPEA�ER or any dialing keys (0-9, # or
TONE ) on the telephone base to answer the intercom call. Both devices
now show Intercom.
To end the intercom call, press OFF/CANCEL on your handset or place
4.
the handset in the telephone base or charger, or press CANCEL on the
telephone base. Both screens show Intercom ended.
Answer an incoming call during a PTT call
When you receive an outside call during PTT, there is an alert tone.
During a one-to-one PTT call, press PHONE/FLASH on your handset or
•
/SPEA�ER on the telephone base. The PTT call ends automatically and
the outside call is answered.
During a PTT call to multiple devices, press PHONE/FLASH on the
•
initiating handset or /SPEA�ER on the initiating telephone base. The
PTT call ends automatically and the outside call is answered.
During a PTT call to multiple devices, press PHONE/FLASH on any one
•
of the destination handsets, or press /SPEA�ER on the destination
telephone base. That device answers the outside call. The PTT call
continues for the rest of the PTT participants.
To leave the PTT call without answering the incoming call, press
•
OFF/CANCEL on your handset or CANCEL on your telephone base. The
telephone continues to ring.
47
Multiple handset use
Push-to-talk (PTT)
Make an outgoing call during PTT call
During a one-to-one PTT call, press PHONE/FLASH on your handset or
•
/SPEA�ER on your telephone base to get a dial tone. The PTT call
ends automatically.
During a PTT call to multiple devices, press PHONE/FLASH on the
•
initiating handset or /SPEA�ER on the initiating telephone base. The
PTT call ends automatically and you get a dial tone.
During a PTT call to multiple devices, press PHONE/FLASH on any one
•
of the destination handsets or press /SPEA�ER on the destination
telephone base. That device gets a dial tone. The PTT call continues for
the rest of the PTT participants.
End or leave a PTT call
For one-to-one PTT calls, both initiating and destination devices can end the
PTT call. For PTT calls to multiple devices, the initiating device can end the
PTT call. If any one of the destination devices leaves the PTT call, the call
continues until all participants or the initiator hangs up.
Press OFF/CANCEL on the handset or place the handset in the telephone
base or charger, or press CANCEL on the telephone base. The screen shows
Push to talk Ended.
NOTE: After PUSH TO TAL� on the handset or PTT on the telephone base is released, the
PTT call remains open for a short time. If no one presses PUSH TO TAL� on the handset or PTT on the telephone base within 10 seconds, the PTT call ends automatically.
48
Directory
About the directory
Shared directory
The directory is shared by all handsets and the telephone
base. Changes made to the directory from any device apply
to all.
NOTE: Only one handset or the telephone base can review the directory
at a time. If another device tries to enter the directory, the screen shows
Not available at this time.
Capacity
The directory can store up to 50 entries, with a maximum of 15
alphanumeric characters (including spaces) for names and 30 digits for
telephone numbers. A convenient search feature can help you find and dial
numbers quickly (page 53).
If you try to save an entry when there are already 50 entries, the screen
shows Directory full. You cannot store a new number until you delete one.
Charlie Johnson
888-883-2445
p
q
49
Directory
Create directory entries
Create a new directory entry
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press qCID or pDIR to scroll to >Directory, then press
MENU/SELECT.
3. Press qCID or pDIR to highlight >Add contact.
4. Press MENU/SELECT.
5. Use the dialing keys to enter a telephone number (up to
30 digits) when prompted.
Press qCID or pDIR to move the cursor to the left
•
or right.
Press MUTE/DELETE on the handset or X/DELETEon the
•
telephone base to erase a digit.
Press and hold MUTE/DELETE on the handset or
•
X/DELETEon the telephone base to erase all digits.
Press and hold REDIAL/PAUSE to enter a three-second
•
dialing pause (a p appears).
Answering sys
>Directory
p
q
Review
>Add contact
p
q
ENTER NUMBER
888-883-2445
_
-OR-
Copy a number from the redial list by pressing
REDIAL/PAUSE then qCID, pDIR or pressing
REDIAL/PAUSE repeatedly to locate the number. Press
MENU/SELECT to copy the number.
6. Press MENU/SELECT to move on to the name.
The display shows Number already saved if the number
•
is already in the directory. You cannot save the same
number twice.
ENTER NAME
Robert Brown_
Saved
50
Directory
Create directory entries
7. Use the dialing keys to enter a name (up to 15 characters) when prompted.
Each time you press a key, the character on that key appears. Additional key
presses produce other characters on that key. See the chart below.
Press qCID or pDIR to move the cursor to the left or right.
•
Press 0 to add a space.
•
Press MUTE/DELETEon the handset or X/DELETEon the telephone base
•
to erase a character.
Press and hold MUTE/DELETE on the handset or X/DELETEon the
•
telephone base to erase all characters.
NOTE: The first letter of every word is a capital letter. The remaining letters in a word start
as lower case letters as shown in the chart below.
Dialing
keys
1
2ABCabc2
3DEFdef3
4GHIghi4
5JKLjkl5
6MNOmno6
7PQRSpqrs7
8TUVtuv8
9WXYZwxyz9
0space0
*
#
1234567891011
1.-‘()*#&/,
Characters by number of key presses
8. Press MENU/SELECT to store your new directory entry. There is a
confirmation tone and the screen shows Saved. To change the entry later,
see page 55.
Add a predialed telephone number to the directory
You can save a predialed telephone number to the directory.
1. Enter the telephone number when in idle mode.
2. Follow the steps in Edit a directory entry on page 55.
Robert Brown
888-883-2445
51
Directory
Review the directory
Review directory entries
1. Press pDIR when in idle mode. The summary screen shows briefly and
then the first entry in the directory shows.
-OR-
Press MENU/SELECT when in idle mode, then press qCID or pDIR to scroll
to >Directory. Press MENU/SELECT twice.
2. Press qCID or pDIR to browse through the directory. Entries appear
alphabetically by the first letter in the name.
NOTES:
If the telephone number in the directory exceeds 15 digits, < appears in front of the
•
telephone number. Press TONE to move towards the end of the telephone number or press
# (pound key) to move towards the beginning of the telephone number.
Directory empty appears if there are no directory entries.
•
52
Directory
Search the directory
Search by name
1. Press pDIR in idle mode to show the first listing in the directory.
2. When an entry appears, press the dialing keys (0-9) to start a name search.
The directory shows the first name beginning with the first letter associated
with the dialing key if there is an entry in the directory beginning with that
letter. Press qCID or pDIR to scroll through the directory.
3. To see other names starting with the letters on the same dialing key, keep
pressing the key. The names appear in alphabetical order.
For example, if you have the names Jennifer, Jessie, �evin and Linda in
your directory:
If you press 5 (J�L) once, you see Jennifer. Press qCID and you
•
see Jessie.
If you press 5 (J�L) twice, you see �evin.
•
If you press 5 (J�L) three times, you see Linda.
•
If you press 5 (J�L) four times, you see 5 and then the directory entry
•
beginning with 5 or the next closest entry after 5.
If you press 5 (J�L) five times, you see Jennifer again.
•
NOTES:
If there is no name matching the first letter of the key you press, the directory shows a name
•
matching the following letters of the key.
If you press a key (0-9) and no name starts with any of the letters on that key, the directory
•
shows the entry matching the next letter in the directory.
53
Directory
Dial, delete or edit directory entries
To dial, delete or edit a directory entry (name and number), the entry must
be displayed on the screen. Use Review the directory (page 52) or
Search by name (page 53) to show an entry.
Display dial
To dial a displayed number from the directory, press PHONE/FLASH or
/SPEA�ERSPEA�ER on the handset, or /SPEA�ERSPEA�ER on the telephone base.
Delete a directory entry
Using a cordless handset:
To delete the displayed directory entry, press MUTE/DELETE.
Press MENU/SELECT to confirm. You cannot retrieve a
deleted entry.
Using the telephone base:
To delete the displayed directory entry, press X/DELETE.
Press MENU/SELECT to confirm. You cannot retrieve a
deleted entry.
Robert Brown
Delete contact?
Robert Brown
Delete contact?
54
Directory
Dial, delete or edit directory entries
Edit a directory entry
1. When a directory entry displays, press MENU/SELECT. The screen shows
EDIT NUMBER along with the phone number to be edited. If you only want
to edit the name, skip to Step 3.
2. To edit the number:
Press the dialing keys to add digits.
•
Press qCID or pDIR to move the cursor to the left
•
or right.
Press MUTE/DELETE on the handset or X/DELETEon the
•
telephone base to erase a digit.
Press and hold MUTE/DELETE on the handset or
•
X/DELETEon the telephone base to erase all digits.
Press and hold REDIAL/PAUSE to add a three-second
•
dialing pause (a p appears).
3. Press MENU/SELECT to move on to the name. The screen
shows EDIT NAME along with the name to be edited.
4. To edit the name:
Press the dialing keys to add characters (page 51).
•
Press qCID or pDIR to move the cursor to the left
•
or right.
Press MUTE/DELETE on the handset or X/DELETEon the
•
telephone base to erase a character.
Press and hold MUTE/DELETE on your handset or
•
X/DELETEon your telephone base to erase all characters.
5. Press MENU/SELECT to save the entry. There is a confirmation tone and the
screen shows Saved.
Linda Miller
888-722-7702
p
q
EDIT NUMBER
888-883-2445_
EDIT NAME
Robert Brown_
Robert Brown
888-883-2445
p
q
55
Directory
Speed dial
The telephone system has 10 speed dial locations (0-9)
where you can store the telephone numbers you wish to
dial more quickly. You can store up to 30 digits in each
location. Speed dial assignments can only be selected from
the existing directory entries. In the directory, speed dial
locations are indicated by their number in the bottom right
Robert Brown
888-883-2445
p
q
1
Speed dial location
hand corner of the entry.
Robert Brown
888-883-2445
p
q
1
Speed dial location
Assign a speed dial number
1. When the telephone is idle, press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Directory. Press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Speed dial. Press MENU/SELECT.
Answering sys
>Directory
p
q
4. Press qCID or pDIR to choose your desired speed dial
location (0-9), then press MENU/SELECT. The screen
briefly shows Copy from Directory... then displays the
directory list.
5. Press qCID or pDIRto scroll to the phone number you wish
Add contact
>Speed dial
p
q
to assign to the selected speed dial location.
6. Press MENU/SELECT to save the setting and return to the
previous menu. There is a confirmation tone and the screen
returns to the speed dial list.
>1:Robert Brown
2:<empty>
p
q
-OR-
1. When the telephone is idle, press and hold any dialing keys
(0-9).
2. Press qCID or pDIR to choose your desired speed dial location (0-9), then
press MENU/SELECT. The screen briefly shows Copy from Directory... then
displays the directory list.
3. Press qCID or pDIRto scroll to the phone number you wish to assign to
the selected speed dial location.
4. Press MENU/SELECT to save the setting and return to the previous menu.
There is a confirmation tone and the screen returns to the speed dial list.
56
Directory
Speed dial
Reassign a speed dial number
1. When the telephone is idle, press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Directory. Press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Speed dial. Press
MENU/SELECT.
4. Press qCID or pDIR to choose the location you wish
to reassign, then press MENU/SELECT to show the
directory entry.
5. Press MENU/SELECT again.
6. Scroll to >Change SD and then press MENU/SELECT. The
screen briefly shows Copy from Directory... then displays
the directory list.
7. Press qCID or pDIR to scroll to the phone number you wish
to reassign to the selected speed dial location.
8. Press MENU/SELECT to save the setting and return to the
speed dial list. There is a confirmation tone.
Robert Brown
888-883-2445
p
q
1
Copy from
Directory...
Linda Miller
888-722-7702
p
q
1
57
Directory
Speed dial
Delete a speed dial number
1. When the telephone is idle, press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Directory.Directory. Press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >Speed dial.Speed dial. Press
MENU/SELECT.
4. Press qCID or pDIR to scroll to the location you wish
to delete the speed dial number from, then
Press MUTE/DELETE on the handset or X/DELETE on
•
the telephone base to delete the displayed speed dial
number. There is a confirmation tone and the screen
shows Speed dial empty before returning to the speed
dial list.
-OR-
i) Press MENU/SELECT to show the directory entry.
ii) Press MENU/SELECT again.
iii) Scroll to >Clear SD and then press MENU/SELECT to delete the
displayed speed dial number. There is a confirmation tone and the
screen shows Speed dial empty before returning to the speed dial list.
Linda Miller
888-722-7702
p
q
Speed dial
empty
>1:<empty>
2:<empty>
p
q
1
Make a call using speed dial
When in idle mode, press and hold the dialing key (0-9) corresponding to the
assigned location you wish to call.
-OR-
1. Press MENU/SELECT when in idle mode.
2. Press qCID or pDIR to scroll to >DirectoryDirectory, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Speed dialSpeed dial, then pressMENU/SELECT.
4. Press qCID or pDIR to scroll to the desired location and then press
PHONE/FLASH or /SPEA�ERSPEA�ER on the handset, or /SPEA�ERSPEA�ER on the
telephone base.
58
Caller ID
About caller ID
This product supports caller ID services offered by most telephone service
providers. Caller ID allows you to see the name, number, date and time of calls.
The available caller ID information will appear after the first or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and
telephone number of the caller before answering the call,
even while on another call.
It may be necessary to change your telephone service to
use this feature. Contact your telephone service provider if:
You have both caller ID and call waiting, but as separate
•
services (you may need to combine these services).
You have only caller ID service, or only call waiting service.
•
You don’t subscribe to caller ID or call waiting services.
•
There are fees for caller ID services. In addition, services may
not be available in all areas.
This product can provide information only if both you and
the caller are in areas offering caller ID service and if both
telephone service providers use compatible equipment. The
time and date, along with the call information, are from the
telephone service provider.
Caller ID information may not be
available for every incoming call.
Callers may intentionally block their
names and/or telephone numbers.
You can only view a maximum of 15
digits of every caller ID log entry. To
CHRISTINE SMITH
888-883-2445
NEW
10/15
view caller ID log entries with numbers
between 16 and 24 digits, you must
save the entry to the directory (see
page 64).
CHRISTINE SMITH
888-883-2445
NEW
10/15
10:01
10:01
AM
AM
NOTE: You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to caller ID or combined caller ID with call
waiting service.
59
Caller ID
Caller ID history
How the caller ID history (caller ID log) works
The telephone stores caller ID information about the last 50 incoming calls
in the telephone base. Entries are stored in reverse chronological order. The
phone deletes the oldest entry when the log is full to make room for new
calls. This information is common to the telephone base and all handsets,
so changes made using any handset or the telephone base are reflected
in all other devices. If you answer a call before the information appears on
the screen, it does not show in the caller ID history.
NOTE: Each entry may have up to 24 digits for the phone number and 15 characters for
the name.
Missed (new) call indicator
When a handset or the telephone base is in idle mode and has
new or missed calls, its screen shows XX Missed calls.
All new and missed entries are counted as missed calls. Each
time you review a new caller ID log entry (indicated by NEW on
the screen), the number of missed calls decreases by one.
If you do not want to review the missed calls one by one,
but still want to keep them in the caller ID history, you
can press and hold OFF/CANCEL on the handset for
four seconds when the handset is idle, or press and hold
CANCEL on the telephone base for four seconds when
the telephone base is idle. You will hear a confirmation
tone. All the entries in the caller ID history become old
(reviewed already), and the missed calls message
goes away.
HANDSET 1
6 Missed calls
10/15
Robert Brown
888-883-2445
p
q
10/15
BASE
6 Missed calls
NEW
10/15
10/15
10:01
Robert Brown
888-883-2445
p
NEW
10:01
q
10:01
NEW
10:01
AM
AM
AM
AM
MSG #
1
MSG #
1
60
Caller ID
Caller ID operation
Memory match
If the incoming telephone number matches the last seven
digits of a telephone number in your directory, the name
that appears on the screen matches the corresponding name
in your directory.
For example, if Christine Smith calls, her name appears as
Chris if this is how you entered it into your directory.
NOTE: The number shown in the caller ID log will be in the format
sent by the telephone service provider. The telephone service provider
usually delivers 10-digit phone numbers (area code plus telephone
number). If the telephone number of the caller does not match a
number in your directory, the name will appear as it is delivered by the
telephone service provider.
888-883-2445
10/15
888-883-2445
10/15
Chris
p
NEW
10:01
q
Chris
AM
p
q
10:01
NEW
AM
61
Caller ID
Caller ID operation
Review the caller ID history
Review the caller ID history to find out who called, to return
the call, or to copy the caller’s name and number into your
directory. Caller ID log empty appears if there are no records
in the caller ID log.
1. When the handset or the telephone base is in idle mode,
press qCID to review the caller ID history in reverse
chronological order starting with the most recent call.
-OR-
Review the caller ID history by pressing MENU/SELECT.
Press qCID or pDIR to scroll to >Caller ID log, then press MENU/SELECT twice to select >Review.
2. Press qCID or pDIR to scroll through the list.
3. Press OFF/CANCEL on the handset or CANCEL on the
telephone base to exit the caller ID history.
You hear a double beep when the list reaches the
beginning or end of the caller ID log.
NOTE: Only one handset or the telephone base can review the
caller ID history at a time. If another device tries to enter the
directory or caller ID history, it shows Not available at this time.
10/15
Directory
HANDSET 1
6 Missed calls
NEW
BASE
10:01
p
q
10:01
p
q
AM
10/15
Directory
>Caller ID log
6 Missed calls
>Caller ID log
AM
MSG #
1
Date of call
Date of call
Caller’s name
CHRISTINE SMITH SMITH
888-883-2445
10/15
p
q
NEW
10:01
AM
Caller’s name
CHRISTINE SMITH SMITH
888-883-2445
p
10/15
NEW
10:01
q
AM
Appears if it is a new
and missed call.
62
Caller’s number
Appears if it is a new or
missed call.
Time of call
Caller’s number
Time of call
MSG #
1
Caller ID
Caller ID operation
View dialing options
Although the incoming caller ID log entries have 10 digits (the area code plus
the seven-digit number), in some areas, you may need to dial only the seven
digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You
can change and store the number of digits that you dial in the caller ID log.
While reviewing the caller ID log, press # (pound key)
repeatedly to show different dialing options for local
and long distance numbers before dialing or saving
883-2445
1-883-2445
888-883-2445
1-888-883-2445
the telephone number in the directory.
Press 1 repeatedly if you need to add or remove 1
in front of the telephone number before dialing or
883-2445
1-883-2445
saving it in the directory.
888-883-2445
When the number is in the correct format for
1-888-883-2445
dialing, press PHONE/FLASH or /SPEA�ERSPEA�ER on
the handset, or /SPEA�ER on the telephone base to call the number.
To save the number to the directory, see Save a caller ID log entry to the
directory on the next page.
Dial a caller ID log entry
1. When in the caller ID log, press qCID or pDIR to browse.
2. Press PHONE/FLASH or /SPEA�ERSPEA�ER on the handset, or /SPEA�ER on
the telephone base to dial the displayed entry.
Press #
Press 1
Delete caller ID log entries
To delete an entry:
Press MUTE/DELETE on the handset or X/DELETE on the telephone base
•
to delete the shown entry.
To delete all entries:
1. Press MENU/SELECT when in idle mode.
2. Press qCID or pDIR to scroll to >Caller ID log, then press
MENU/SELECT.
Review
>Del all calls
3. Press qCID or pDIR to scroll to >Del all calls, then press
MENU/SELECT.
4. When the screen shows Delete all calls?, press
MENU/SELECT to confirm. There is a confirmation tone
and the screen returns to the previous menu.
63
Review
>Del all calls
p
q
p
q
Caller ID
Caller ID operation
Save a caller ID log entry to the directory
1. When in the caller ID log, press qCID or pDIR to browse.
2. Press MENU/SELECT to select an entry.
3. When the screen displays EDIT NUMBER, use the dialing keys to edit
the number.
Press qCID or pDIR to move the cursor to the left or right.
•
Press MUTE/DELETE on the handset or X/DELETE on the telephone
•
base to backspace and erase a digit.
Press and hold MUTE/DELETE on the handset or X/DELETE on the
•
telephone base to erase the entire entry.
Press and hold REDIAL/PAUSE to insert a three-second dialing pause
•
(a p appears).
4. Press MENU/SELECT to move to the name.
5. When the screen displays EDIT NAME, use the dialing keys (page 51) to
edit the name.
Press qCID or pDIR to move the cursor to the left or right.
•
Press MUTE/DELETE on the handset or X/DELETE on the telephone
•
base to erase a character.
Press and hold MUTE/DELETE on the handset or X/DELETE on the
•
telephone base to erase all characters.
Press # (pound key) to move the last word to the front. For example,
•
Johnson Charlie becomes Charlie Johnson when you press
# (pound key).
6. Press MENU/SELECT when done. The screen shows Saved.
NOTES:
You may need to change how a caller ID number is dialed if the entry does not appear in the
•
correct format. Caller ID numbers may appear with an area code that may not be necessary
for local calls, or without a 1 that may be necessary for long distance calls (see View dialing options on page 63).
If the caller’s name you received from the telephone service provider is all in capital letters,
•
the first letter of every word remains a capital letter, while other letters become lowercase.
However, the next letter after the prefix “Mac”, “Mc”, “D’”, “C’” or “O’”, is kept as a capital
letter. For example, the “D” in “MacDonald” is kept as a capital letter. Another exception is
that “VAN DER” will be changed to “Van der”.
If the entry is already saved in the directory, Number already saved displays.
•
64
Caller ID
Reasons for missing caller ID information
There are occasions when other information or no information shows for
various reasons:
On-screen messageReason
PRIVATE NUMBER
The caller prefers not to show the phone number.
PRIVATE NAME
PRIVATE CALLER
UNKNOWN NUMBER
UNKNOWN NAME
UNKNOWN CALLER
The caller prefers not to show the name.
The caller prefers not to show the phone number and name.
Your telephone service provider cannot determine the
caller’s number.
Your telephone service provider cannot determine the
caller’s name.
Your telephone service provider cannot determine the caller’s
name and telephone number.
Calls from other countries may also generate this message.
65
Answering system
Answering system settings
Use the answering system menu of a system handset or the
telephone base to set up the announcement message, turn on
or off the answering system or message alert tone, activate
call screening, or change the number of rings, remote access
Play messages
>Answering sys
p
q
code or message recording time. If you turn off the answering
system and you change any setting in the answering system setup menu, the
answering machine automatically turns on again.
1. When the device is in idle mode, press MENU/SELECT to enter the
main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.
Announcement
Your outgoing announcement plays when calls are answered by the
answering system.
The telephone has a default outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own.
You can record an announcement up to 90 seconds. The system does not
record any announcement shorter than two seconds.
To play your current outgoing announcement:
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
>
Announcement
Delete all old
p
q
2. Press qCID or pDIR to scroll to >Answering sys, then press
MENU/SELECT.
3. Press MENU/SELECT again to select >Announcement.
4. Press MENU/SELECT to select >Play annc.
>Play annc
Record annc
p
q
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press MENU/SELECT again to select >Announcement.
4. Press MENU/SELECT to select >Play annc.
>
Announcement
Delete all old
p
>Play annc
Record annc
q
p
q
66
Answering system
Answering system settings
To record a new outgoing announcement:
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to enter the
main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then press
MENU/SELECT.
3. Press MENU/SELECT again to select >Announcement.
4. Scroll to >Record annc and press MENU/SELECT. The
system announces, “Record after the tone. Press 5 when
you are done.”
5. Speak towards the handset to record your announcement. Press 5 to end
recording. Your recorded announcement plays.
To listen to the recorded announcement again, scroll to >Play annc and
press MENU/SELECT.
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press MENU/SELECT again to select >Announcement.
4. Scroll to >Record annc and press MENU/SELECT. The system announces,
“Record after the tone. Press 5 when you are done.”
5. Speak towards the telephone base to record your announcement. Press 5
to end recording. Your recorded announcement plays.
To listen to the recorded announcement again, scroll to >Play annc and
press MENU/SELECT.
-OR-
1. When the telephone base is in idle mode, press
•/RECORD.
2. Press qCID or pDIR to scroll to >Announcement and
press MENU/SELECT. The system announces, “Record
after the tone. Press 5 when you are done.”
3. Speak towards the telephone base to record your
announcement. Press 5 to end recording. Your recorded
announcement plays.
Play annc
>Record annc
p
q
Play annc
>Record annc
p
Record memo
>Announcement
q
p
q
67
Answering system
Answering system settings
To delete your outgoing announcement:
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to enter the main
menu.
2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.
3. Press MENU/SELECT again to select >Announcement.
4. Press MENU/SELECT again to select >Play annc and play the
announcement.
5. While the announcement is playing, press MUTE/DELETE to delete the
announcement. The system announces “Announcement deleted”.
Using the telephone base:
1. When the telephone base is in idle mode, press MENU/SELECT to enter the
main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.
3. Press MENU/SELECT again to select >Announcement.
4. Press MENU/SELECT again to select >Play annc and play the
announcement.
5. While the announcement is playing, press X/DELETE to delete the
announcement. The system announces “Announcement deleted”.
When your announcement is deleted, the system answers calls with the
default announcement described on the previous page. You cannot delete
the default announcement.
68
Answering system
Answering system settings
Answer on/off
Unless you change it, the answering system is on and ready to record
messages. You can turn the answering system off, but if you do so, the
answering system does not answer calls and record incoming messages.
To turn the answering system on or off:
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Answer ON/OFF, then
press MENU/SELECT.
4. Press qCID or pDIR to highlight >On or >Off, then
press MENU/SELECT to save the setting. You hear a
confirmation tone.
When the answering system is on, the handset shows
ANS ON.
Using the telephone base:
Press /ANSWER ON to turn the answering system on
•
or off. If the answering system is turned on, it announces,
“Calls will be answered.” If the answering system is
turned off, it announces, “Calls will not be answered.”
-OR-
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Answer ON/OFF, then press MENU/SELECT.
4. Press qCID or pDIR to highlight >On or >Off, then press
MENU/SELECT to save the setting. You hear a confirmation tone.
Play messages
>Answering sys
p
q
Record memo
>Answer ON/OFF
p
q
ANSWER ON/OFF
>On
p
q
NOTE: If the answering system is off and there is an incoming call, the system answers
after 10 rings and announces, “Please enter your remote access code.” For more
information about remote access codes, see page 84.
69
Answering system
Answering system settings
Call screening
Use this feature to choose whether incoming messages can be heard over
the speaker when they are being recorded. If you turn call screening on, you
hear the incoming message. While monitoring an incoming message, you can
answer the call by pressing PHONE/FLASH or /SPEA�ERSPEA�ER on the handset,
or /SPEA�ERSPEA�ER on the telephone base.
To change the setting:
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press MENU/SELECT to select >Call screening.
5. Press qCID or pDIR to choose >On or >Off.
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone.
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press MENU/SELECT to select >Call screening.
5. Press qCID or pDIR to choose >On or >Off.
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone.
NOTE: For more information on call screening, see page 76.
Answer ON/OFF
>Ans sys setup
p
q
>
Call screening
# of rings
p
q
CALL SCREENING
>On
p
q
Answer ON/OFF
>Ans sys setup
>
Call screening
# of rings
CALL SCREENING
>On
p
q
p
q
p
q
70
Answering system
Answering system settings
Number of rings
You can set the answering system to answer an incoming call after two, three,
four, five or six rings. You can also select toll saver. If toll saver is selected, the
answering system answers a call after two rings when you have new messages,
and after four rings when there are no new messages. This feature allows you
to check for new messages and avoid paying long distance charges when
calling from out of your local area. By default, the answering system answers
an incoming call after four rings.
To set the number of rings:
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then press
MENU/SELECT.
4. Press qCID or pDIR to scroll to ># of rings, then press
MENU/SELECT.
5. Press qCID or pDIR to choose among 2, 3, 4, 5, 6 or
Toll saver.
6. Press MENU/SELECT to save the setting. You hear a confirmation tone.
Call screening
># of rings
p
q
# OF RINGS
>4
p
q
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
Call screening
># of rings
p
q
press MENU/SELECT.
4. Press qCID or pDIR to scroll to ># of rings, then press
MENU/SELECT.
5. Press qCID or pDIR to choose 2, 3, 4, 5, 6 or
>4
# OF RINGS
p
q
Toll saver.
6. Press MENU/SELECT to save the setting. You hear a confirmation tone.
NOTE: If you subscribe to voicemail service through your telephone service provider, see
Answering system and voicemail indicators on page 75.
71
Answering system
Answering system settings
Remote access code
To access your answering system remotely from any touch-tone phone, you
need to enter a two-digit number (00-99). By default, the remote access code
is 19.
To change the remote access code:
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to >Remote code, then press
MENU/SELECT.
5. Use the dialing keys to enter a two-digit number. Press
MUTE/DELETE to backspace and delete a digit.
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone.
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to >Remote code, then
press MENU/SELECT.
Play messages
>Answering sys
Answer ON/OFF
>Ans sys setup
5. Use the dialing keys to enter a two-digit number. Press
X/DELETE to backspace and delete a digit.
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone.
Play messages
>Answering sys
p
q
Answer ON/OFF
>Ans sys setup
p
q
REMOTE CODE
p
q
p
q
REMOTE CODE
19
19
72
Answering system
Answering system settings
Message alert tone
When the message alert tone is set to On, and there is at least one new
message, the telephone base beeps every 10 seconds. Unless you change it,
the message alert tone is set to off.
There is no audible alert at the handset.
To change the setting:
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to enter
the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to >Msg alert tone, then
press MENU/SELECT.
5. Press qCID or pDIR to choose >On or >Off.
6. Press MENU/SELECT to save the setting. You hear a confirmation tone.
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to >Msg alert tone, then
press MENU/SELECT.
5. Press qCID or pDIR to choose >On or >Off.
6. Press MENU/SELECT to save the setting. You hear a confirmation tone.
Remote code
>
Msg alert tone
p
q
MSG ALERT TONE
>On
p
q
Remote code
>
Msg alert tone
MSG ALERT TONE
>On
p
q
p
q
NOTES:
The message alert tone beeps only if all the conditions below are met:
•
- Answering system is on.
- Message alert tone setting is on.
- There are new messages.
To temporarily turn off the message alert tone, see page 77.
•
73
Answering system
Answering system settings
Message recording time
You can set the recording time allowed for incoming messages. The message
length is three minutes by default.
To change the setting:
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to >Recording time, then press
MENU/SELECT.
5. Press qCID or pDIR to choose >3 minutes, >2 minutes or >1 minute, then press MENU/SELECT to save the setting. You
hear a confirmation tone.
Using the telephone base:
1. When the telephone base is in idle mode, press MENU/SELECT to enter the
main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to >Recording time, then
press MENU/SELECT.
5. Press qCID or pDIR to choose >3 minutes, >2 minutes
or >1 minute, then press MENU/SELECT to save the
setting. You hear a confirmation tone.
Msg alert tone
>Recording time
p
q
RECORDING TIME
>3 minutes
p
q
Msg alert tone
>Recording time
RECORDING TIME
>3 minutes
p
q
p
q
74
Answering system
About the answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in digital answering system and those
left at your telephone service provider’s voicemail (fees may apply). Your
telephone’s built-in digital answering system messages and voicemail
messages are separate. Each alerts you to new messages differently.
If and XX New messages show on the handset and
•
the telephone base, there are new messages in the built-in
answering system.To listen to messages recorded on your
digital answering system, press /PLAY/STOP on the
telephone base (page 78).
If and New voicemail display on the
•
handset and the telephone base, your
telephone service provider is indicating that
it has new voicemail for you. To listen to your
voicemail, you typically dial an access number
provided by your telephone service provider,
followed by a security code or PIN.
Some telephone service providers bundle or
combine multiple services like voicemail and call waiting, so you may not be
aware that you have voicemail. To check what services you have and how to
access them, contact your telephone service provider.
HANDSET 1
1 New message
ANS ON
AM
10/15
10:01
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service.
NOTE: After reviewing all new messages, the number of old messages appears on the
message counter.
Using the answering machine and voicemail together
You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail
answers as described below. To learn how to program your voicemail
settings, contact your telephone service provider. Then, if you are on a call,
or if the answering system is busy recording a message and you receive
another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings.
Some voicemail providers may program the delay before answering calls
in seconds instead of rings. In this case, allow six seconds per ring when
determining the appropriate setting.
75
Answering system
About the answering system
Message capacity
The answering system can record up to 99 messages, depending on the
length of each message. Individual messages can be up to three minutes,
and the maximum recording time is approximately 14 minutes. The actual
recording time depends on individual message characteristics. Messages
remain available for replay until you delete them.
When there are new messages (including memos) on the answering system,
the number of messages stored shows in the message counter.
If the answering system has less than three minutes of recording time
left, it announces, “Less than three minutes to record,” before message
playback at the handset or the telephone base. Rec mem low displays on
the device screen in idle mode. When you turn on the answering system at
the telephone base, it announces, “Calls will be answered. Less than three minutes to record.”
If the memory is full, the answering system announces, “Memory is full,”
before message playback. The device screen displays Rec mem full in idle
mode. You cannot turn on the answering system and record new messages
until old ones have been deleted. Memory full displays if you want to turn
on the answering system on the handset but there is no memory.
Voice prompts
The system provides voice prompts to guide you through the setup procedures
at the telephone base, message playback, remote access and recording
outgoing announcements.
Call screening
To screen a call at the telephone base:
If the answering system and call screening are on (see Call screening on
page 70), the announcement and the incoming message broadcast at the
telephone base when a call is answered by the answering system.
Options while a message is being recorded:
Press q/VOLUME/p on the telephone base to adjust the call screening
•
volume.
Press /PLAY/STOP or CANCEL to temporarily silence the call
•
screening.
Press /PLAY/STOP to temporarily turn on the call screening if call
•
screening is set to off.
Press /SPEA�ERSPEA�ER to answer the call.
•
76
Answering system
About the answering system
To screen a call at the handset:
If the answering system and call screening are on (see Call screening on
page 70), you can hear the announcement and the incoming message with the
handset when a call is answered by the answering system.
Options while a message is being recorded:
Press qCID/VOLUME or pDIR/VOLUME on the handset to adjust the call
•
screening volume.
Press OFF/CANCEL to temporarily silence the call screening.
•
Press MENU/SELECT to temporarily turn on the call screening if call
•
screening is set to off.
Press /SPEA�ERSPEA�ER to broadcast the announcement and the incoming
•
message through the speakerphone. Press again to turn off the speakerphone.
Call intercept
While screening a call, you can stop recording and speak to the caller by
pressing PHONE/FLASH or /SPEA�ERSPEA�ER on the handset or /SPEA�ERSPEA�ER on
the telephone base.
Base ringer
Press q/VOLUME/p on the telephone base to adjust the ringer volume
when the telephone is not in use.
You hear a sample of the ringer while adjusting the volume. The telephone
base shows Ringer off when you set the volume to 0.
Temporarily turning off the message alert tone
If the message alert tone is turned on, the telephone base beeps every
10 seconds when there are new messages. Pressing any telephone base
key (except /HANDSET LOCATOR) temporarily silences the message
alert tone.
If you press X/DELETE when in idle mode to temporarily turn off the
message alert tone, there is a voice prompt directing you to press X/DELETE
again to delete all old messages. The message alert tone is temporarily off.
Only press X/DELETE a second time if you wish to erase all old messages in
your answering system.
The message alert tone resumes when you receive another message.
77
Answering system
Message playback
If you have new messages, you hear only the new messages in chronological
order. If there are no new messages, the system plays back all the messages
(in chronological order).
When playback begins, the total number of messages is announced. Before
each message, you hear the day and time of the recording. If the date and
time are not set, you hear, “Time and date not set,” before playback. After
the last message, you hear, “End of messages.” If the recording time is less
than three minutes, you hear, “Less than three minutes to record” before
playback (see Message capacity on page 76).
To listen to messages at the telephone base:
Press /PLAY/STOP on the telephone base to
listen to the messages. The system announces the
number of messages, then begins playback. Press
/PLAY/STOP again to end the message playback.
-OR-
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press MENU/SELECT again to select >Play messages.
If there are new and old messages, press qCID or
•
pDIR to select >Play new msgs or >Play old msgs,
then press MENU/SELECT.
If there are only new messages, they will play
•
automatically.
The system announces the number of messages, then
begins playback. The message sequence is shown on
the telephone base. If there are no recorded messages,
the telephone base shows No message and you hear,
“You have no message.”
>Play messages
Answering sys
p
10/15
q
>Play new msgs
Play old msgs
p
q
3 New messages
NEW
10:01
78
NEW MSG #1/3
Charlie Johnson
10/15
NEW
10:01
AM
Answering system
Message playback
To listen to messages on a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press MENU/SELECT again to select >Play messages.
If there are new and old messages, press qCID or pDIR
•
to select >Play new msgs or >Play old msgs, then press
MENU/SELECT.
If there are only new messages, they will play
•
automatically.
The system announces the number of messages, then
begins playback. The message sequence is shown on the
handset. If there are no recorded messages, the handset
shows No message and you hear, “You have no message.”
>Play messages
Answering sys
p
q
>Play new msgs
Play old msgs
3 New messages
ANS ON
AM
MSG#
1/3
ANS ON
10:01
10:01
AM
10/15
Charlie Johnson
4-Repeat 6-Skip
79
Answering system
Message playback
Options during playback
When a message is playing, you can adjust the playback volume, skip, repeat,
pause or delete the message.
When messages are playing on the telephone base:
Press q/VOLUME/p to adjust the message playback volume.
•
Press /S�IP to skip to the next message.
•
Press /REPEAT to repeat the message. Press twice to hear the
•
previous message.
Press X/DELETE to delete the message.
•
Press /PLAY/STOP to stop the playback.
•
Press /SPEA�ERSPEA�ERto call back the caller if caller’s number is available.
•
When messages are playing on the handset:
Press PHONE/FLASH to stop playback. The screen shows Call back?,
•
then press MENU/SELECT, PHONE/FLASH, or /SPEA�ERSPEA�ER to call back
the caller.
Press MENU/SELECT to pause playback and show the caller ID information
•
if available. From here, you can press OFF/CANCELto resume playback
or press PHONE/FLASHto call back the caller. If you do not call back
within 10 seconds, message playback resumes automatically.
Press qCID/VOLUME or pDIR/VOLUME to adjust the message
•
playback volume.
Press EQ to adjust the message playback audio quality.
•
Press 6 to skip to the next message.
•
Press 4 to repeat the message. Press twice to hear the previous message.
•
Press MUTE/DELETE to delete the message.
•
Press 5 or OFF/CANCEL to stop the playback.
•
Press /SPEA�ERSPEA�ER to switch between speakerphone mode and
•
handset mode.
NOTE: The equalizer stays on the same settings until you change it by pressing EQ .
80
Answering system
Message playback
Delete all old messages
You can only delete old (reviewed) messages. You cannot delete new messages
until you review them. You cannot retrieve deleted messages.
To delete all old messages on the telephone base:
1. When the telephone is idle, press X/DELETE. The system announces, “To
delete all old messages, press DELETE again.”
2. Press X/DELETE again. The system announces, “All old messages deleted.”
-OR-
1. Press MENU/SELECT when in idle mode to enter the
main menu.
2. Press qCID or pDIR to scroll to >Answering sys. Press
MENU/SELECT.
3. Press qCID or pDIR to highlight Delete all old,
then press MENU/SELECT. The screen shows
Delete all old messages?
4. Press MENU/SELECT again to confirm. The screen
displays Deleting... then All old msgs deleted! There
is a confirmation tone.
To delete all old messages on the handset:
1. Press MENU/SELECT when in idle mode to enter the
main menu.
2. Press qCID or pDIR to scroll to >Answering sys. Press
MENU/SELECT.
3. Press qCID or pDIR to highlight Delete all old, then
press MENU/SELECT. The screen shows
Delete all old messages?
4. Press MENU/SELECT again to confirm. The screen
displays Deleting... then All old msgs deleted! There
is a confirmation tone.
Announcement
>Delete all old
p
q
Delete all
old messages?
Deleting...
Announcement
>Delete all old
p
q
Delete all
old messages?
Deleting...
81
Answering system
Recording and playing memos
Memos are messages you record at a handset. You can record, playback and
delete them like incoming messages. You can record a memo as a reminder
to yourself, or leave a message for others who use the answering system.
Record a memo
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys. Press
MENU/SELECT.
3. Press qCID or pDIR to highlight Record memo, then press
MENU/SELECT. The system announces, “Record after the
tone. Press 5 when you are done.” You can record a memo
for up to four minutes.
4. Speak towards the handset to record a memo.
5. Press 5 to stop recording. The system announces,
“Recorded.” The system does not save memos shorter than
two seconds.
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys. Press MENU/SELECT.
3. Press qCID or pDIR to highlight >Record memo, then
press MENU/SELECT. The system announces, “Record after the tone. Press 5 when you are done.” You can
record a memo for up to four minutes.
4. Speak towards the telephone base to record a memo.
5. Press 5 to stop recording. The system announces, “Recorded.” The system
does not save memos shorter than two seconds.
-OR-
1. When the telephone base is in idle mode, press
•/RECORD.
2. Press qCID or pDIR to scroll to >Record memo. Press
MENU/SELECT. The system announces, “Record after the
tone. Press 5 when you are done.”
3. Speak towards the telephone base to record a memo.
4. Press 5 to end recording. The system announces,
“Recorded.” The system does not save memos shorter
than two seconds.
Play messages
>Answering sys
p
q
Delete all old
>Record memo
p
q
Record memo...
5-Stop
Delete all old
>Record memo
p
>Record memo
Announcement
q
p
q
Play back a memo
Play memos the same way as messages. See Message playback on page 78.
82
Answering system
Base message counter displays
The base message counter shows the total number of answering system
messages. See the table below for other message counter displays.
Message counter displays
0
1-99
- -
0-6
1-8
No messages.
Total number of messages and memos.
The system is answering a call, or someone is trying to
reach it remotely.
The system is in program mode.
Shows for two seconds while adjusting the telephone
base ringer volume.
Shows for two seconds while adjusting the telephone
base speaker volume.
83
Answering system
Remote access
You can reach your answering system remotely by dialing your home
telephone number from any touch-tone telephone.
To remotely reach your answering system:
1. Dial your telephone number from any touch-tone telephone.
2. When the system answers, enter the two-digit remote access code (19 is
the default code. See page 72 to change it).
The system automatically announces the number of new and/or old
•
messages (if any), and then begins to play them.
3. You can also enter the following remote commands:
Remote commands
Press to listen to all messages.
Press to listen to new messages only.
Press to delete the current message (during playback).
4. Hang up or press 8 to end the calls.
Press twice to delete all old messages.
Press to repeat the current message (during playback).
Press twice to listen to the previous message.
Press to stop any operation (including recording).
Press to listen to a list of remote commands.
Press to skip to the next message (during playback).
Press to record a new announcement.
Press to end remote access (the call will be terminated).
Press to turn the answering system on or off.
84
Answering system
Remote access
Cut out and carry the remote access wallet card at the back of this user’s
manual for quick reference.
NOTES:
If you do not enter a valid remote access code, the system answers the call automatically.
•
If you pause for more than four seconds during remote access, you hear a help menu listing
•
all features and commands. If there is no command for another 20 seconds, the call
ends automatically.
If the memory is full, the answering system answers after 10 rings and announces, “Memory
•
is full. Enter the remote access code.” Enter your remote access code to access the messages
and announcements.
85
Appendix
Adding and registering handsets
Your telephone can support up to 12 cordless handsets. The handset must
be registered to the telephone base before use. You must register each
handset separately.
The handsets provided within your product box are already registered as
HANDSET 1 and so forth. Additional handsets are assigned numbers in the
sequential order they are registered (up to HANDSET 12).
Register a handset to the telephone base
1. Make sure the handset is out of the telephone base or
charger and shows Put HS on BASE to register before you
begin registration.
2. Put the handset you wish to register on the telephone
base cradle.
3. Both the handset and the telephone base show
Registering... Please wait and the IN USE light on the
telephone base turns on. Then HANDSET X Registered
appears on both the handset and the telephone base
screens ((HANDSET represents the handset name,
X represents the handset number). Both the handset and
the telephone base beep and the IN USE light turns off.
The handset is now registered with the telephone base.
Put HS on BASE
to register
Registering...
Please wait
HANDSET X
Registered
If registration fails, the system will automatically try
to register again. If registration fails after the third try,
Registration failed appears on both screens. Then the
handset shows Put HS on BASE to register and the
telephone base returns to idle mode. This may take up
to five minutes to occur. Please start again from
Step 1 above.
NOTE: You cannot register a handset if any other system
handset is in use.
86
Appendix
Deregistering handsets
You may need to deregister your handsets if:
You have 12 registered handsets and need to replace a handset.
•
-OR-
You wish to change the designated handset number of your
•
registered handsets.
You must first deregister ALL handsets, and then register each handset you
wish to use again, one at a time.
Please read carefully through all the instructions on this page before
beginning the deregistration process.
Deregister all handsets from the telephone base
1. Make sure that all handsets are out of the telephone base and chargers
before you begin deregistration.
2. Press and hold /HANDSET LOCATOR on the
telephone base for about 10 seconds (until the
IN USE light starts to flash), then the telephone base
screen shows Deregister all devices?
Release /HANDSET LOCATOR.
3. Immediately press /HANDSET LOCATOR while the IN USE light is still flashing. (If the light stops flashing,
start again with Step 1 above.)
4. It takes up to 10 seconds to complete the deregistration process. Wait for
the cordless handset screen to display Put HS on BASE to register before
registering the handset again.
5. To register the handset(s) to the telephone base again, follow the
registration instructions on the previous page.
After you deregister the handset(s), the date and time need to be set. For
instructions, see Set date/time on page 13.
NOTES:
If the deregistration process fails, you may need to reset the system and try again. To reset,
•
unplug the power from the telephone base and plug it back in.
You cannot deregister the handsets if any other system handset is in use.
•
Even if the battery is depleted, you can still deregister the handsets by following the steps
•
above. After the handset is charged for at least 10 minutes, the screen shows
Put HS on BASE to register.
87
Appendix
Alert tones and lights
Handset screen icons
Battery status - battery is charging (animated display).
Battery status - low battery (flashing); place the handset
in telephone base or charger to recharge.
Speakerphone - the speakerphone is in use.
Ringer off - the handset ringer is off.
New voicemail - you have new voicemail from your
telephone service provider.
ANS ON
Answering system on - the answering system is turned
on to answer calls.
Message - new message in the built-in answering system.
NEW
MUTE
MSG #
1/2
New caller ID log - new and missed calls.
MUTE - the handset microphone is off.
Message counter - number of message playing/total
number of messages.
Telephone base screen icons
Ringer off - the telephone base ringer is off.
New voicemail - you have new voicemail from your
telephone service provider.
NEW
MSG #
01
New caller ID log - new and missed calls.
Message counter - number of message playing/total
number of messages.
2/11
1/2
10:21
NEW
MUTE
10:21
AM
AM
MSG #
1
ANS ON
MSG #
NEW
88
Appendix
Alert tones and lights
Handset alert tones
One short beepTone of each key press, if key tone is turned on.
One long beepIndication to begin recording a message, memo or announcement.
Two short beeps
Confirmation tone
(three rising tones)
Four beepsThe other party has ended your intercom call.
Four short beepsLow battery warning.
You are pressing qCID or pDIR on a cordless handset when the
volume is already at its highest or lowest setting.
-OR-
Call waiting tone.
-OR-
Error tone.
The system has completed the command successfully.
-OR-
The handset has gone out of range from the base during a call.
Telephone base alert tones
One short beepTone of each key press, if key tone is turned on.
One long beepIndication to begin recording a message, memo or announcement.
Indicates the start of message recording during call screening or
the end of a message playback session.
Two short beeps
Confirmation tone
(three rising tones)
Four beepsThe other party has ended your intercom call.
Four short beepsRegistration failure tone.
Beeps every
10 seconds
You are pressing q/VOLUME/p on the telephone base when the
volume is already at its highest or lowest setting.
-OR-
Call waiting tone.
-OR-
Error tone.
The system has completed the command successfully.
Message alert.
89
Appendix
Alert tones and lights
Lights
IN USE
On when the telephone
base is in use, or when
the answering system is
answering an incoming call.
On when a handset is being
registered.
Flashes quickly when there
is an incoming call or
when a handset is being
deregistered.
Flashes when another
telephone is in use on the
same line.
MUTE
On when the
speakerphone is muted
/ANSWER ON
On when the
answering system
is on.
/PLAY/STOP
On when a
message is
playing.
/SPEA�ERSPEA�ER
On when the
speakerphone
is on.
CHARGE
On when the
handset is charging
in the telephone
base or charger.
Lighted display
Lighted key pad
/SPEA�ERSPEA�ER
On when the
speakerphone is on.
90
Appendix
Display screen messages
Screen messages
BASE 0
is calling
Call
transferred
Caller ID log
empty
Calling
BASE 0
Calling
HANDSET X
Contact deleted
Directory empty
Directory full
Ended
HANDSET X
is calling
Incoming call
Intercom
Intercom ended
INTERCOM TO:
Line in use
Low battery
Microphone ON
Muted
New voicemail
No battery
No line
No answer. Try
again
The telephone base is calling.
You have transferred an outside call to another device.
There are no entries in the caller ID history.
The handset is calling the telephone base (for intercom calls).
The handset or telephone base is calling another handset (for
intercom calls).
The telephone base is transferring an outside call to a handset.
A directory entry is deleted.
There are no directory entries.
The directory is full. You cannot save any new entries unless
you delete some current entries.
You have just ended a call.
Another system handset is calling.
There is a call coming in.
The device is on an intercom call.
The intercom call has just ended.
You have started the intercom process, and need to enter the
number of the device you wish to call.
An extension phone, or one of the devices is in use.
The battery is low. You should charge the battery.
Mute is off so the other party can hear your voice.
The microphone is off. The other party cannot hear you.
There are new voicemail messages from your telephone
service provider.
The handset in the charger has no battery installed.
There is no telephone line connection.
The device(s) you are trying to transfer a call to is out of range,
off hook, or has no power.
91
Appendix
Display screen messages
Screen messages
Number already
saved
Not available
at this time
Out of range OR
No pwr at base
** Paging **
Paging all
handsets
Phone
Place in charger
Put HS on BASE to
register
Rec mem full
Rec mem low
Registering...
Please wait
Registration failed
Ringer off
Ringer muted
Saved
Speaker
TRANSFER TO:
The telephone number you have entered is already in the
directory.
Someone else is already using the directory or caller ID history.
The telephone base has lost power, or the handset is out
of range.
The cordless handset is paged by the telephone base.
The telephone base is paging all cordless handsets.
The handset is on a call.
The battery is very low. The handset should be charged.
Screen display before handset registration.
The system recording time is full.
The system recording time is low.
The handset is registering to the telephone base.
The handset registration is not successful.
The ringer is turned off.
The ringer is off temporarily while the device is ringing.
An entry has been successfully saved in the directory.
The handset or telephone base speakerphone is in use.
You have started transferring a call, and need to enter the
desired device number or choose all devices.
Unable to call.
Line in use
Unable to call.
Try again
XX Missed calls
XX New messages
Failed phone call (the telephone line is in use).
You try to join a call when there are already four handsets on
that call.
You try to make an outside call when another device is
transferring a call with the intercom feature.
There are new calls in the caller ID history.
There are new messages in the answering system.
92
Appendix
Troubleshooting
If you have difficulty with your phone please try the suggestions below. For
Customer Service, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
My telephone doesn’t work at all.
Make sure the power cord is securely plugged in.
•
Make sure you plug the battery connector securely into the cordless handset.
•
Make sure you plug the telephone line cord securely and firmly into the
•
telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least 10 hours. For
•
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
If the battery is depleted, it may take approximately 30 minutes to charge
•
the handset before it shows Low battery. See page 7 for details.
Reset the telephone base. Unplug the electrical power. Wait for
•
approximately 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
You may need to purchase a new battery. Please refer to
•
Battery installation and charging in this user’s manual on pages 7-8.
I cannot get a dial tone.
Try all the suggestions above.
•
Move the cordless handset closer to the telephone base. You may have
•
moved out of range.
If the previous suggestions do not work, disconnect the telephone base
•
from the telephone jack and connect to a different phone. If there is no
dial tone on that phone either, the problem is in your wiring or telephone
service. Contact your telephone service provider.
Your line cord may be defective. Try installing a new line cord.
•
I cannot dial out.
Try all the suggestions above.
•
Make sure you have a dial tone before dialing. The cordless handset may
•
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
Eliminate any background noise. Noise from a television, radio or other
•
appliances may cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset
before dialing, or dialing from another room with less background noise.
If other phones in your home are having the same problem, contact your
•
telephone service provider (charges may apply).
93
Appendix
Troubleshooting
My cordless handset isn’t performing normally.
Make sure you plug the power cord securely into the telephone base. Plug the
•
power adapter into a different working electrical outlet without a wall switch.
Move the cordless handset closer to the telephone base. You may have
•
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15
•
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones can
•
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Out of range OR No pwr at base appears on my cordless handset.
Ensure you plug the telephone base in properly and the power is on.
•
Place the cordless handset in the telephone base for one minute to allow
•
the cordless handset and base to synchronize.
Move the cordless handset closer to the telephone base. You may have
•
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15
•
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones can
•
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
The batteries do not hold a charge.
If the cordless handset is in the telephone base or charger and the charge
•
light is not on, refer to The charge light is off or blinking (page 97).
Charge the battery in the cordless handset for at least 10 hours. For
•
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
If the battery is depleted, it may take approximately 30 minutes to charge
•
the handset before it shows Low battery. Refer to the table on page 7 for
details.
You may need to purchase a new battery. Please refer to
•
Battery installation and charging in this user’s manual on pages 7-8.
94
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