on your purchase of this AT&T product. Before using this AT&T product, please
read the Important safety information section on page 52 of this manual.
Please thoroughly read this user’s manual for all the feature operations and
troubleshooting information necessary to install and operate your new AT&T
product. You can also visit our website at www.telephones.att.com or
call1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Model number: CL4940
Type: Big button/big display telephone/
answering system with caller ID/
call waiting
Serial number: __________________________________________________________
Place of purchase: _______________________________________________________________
Both the model and serial numbers of your AT&T product can be found on the
bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return
your telephone for warranty service.
Telephones identified with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants. The
TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry
Association. Used under license.
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Coiled handset cord
User’s manual
CL4940
Big button/big display telephone/
answering system with caller ID/
call waiting
HandsetTelephone base
Power adapter
Wall mount bracket
Telephone line cord
Quick start guide
CL4940
This quick start guide provides you with basic instructions only. For more complete instructions,
refer to your user’s manual in the package or visit www.telephones.att.com/manuals.
Telephone installation
Plug other end of the coiled handset cord into the handset jack on the left side of the
1.
telephone base. Plug the other end into the jack on the bottom of the handset. .
Plug one end of the telephone line cord into the telephone line jack on the bottom
2.
of the telephone base. Plug other end of the telephone line cord into a telephone
wall jack or a DSL
filter.
Plug the small end of the power
3.
bottom of the telephone base. Plug the large end into an
outlet not controlled by a wall switch.
Electrical outlet
not controlled by
a wall switch
adapter into the power jack on the
Telephone wall jack
DSL filter (not included)
is required if you
have DSL high-speed
Internet service.
Index .............................................................59
Getting started
Quick reference guide
MENU/SELECT
Press in idle mode to
enter the main menu
(page 10).
While in the menu, press
to confirm or save an
entry or setting.
Press to select a
highlighted item.
CIDq
Press to display the
caller ID history
(page 29).
Press to scroll down
while in menus or lists.
While entering names or
numbers, press to move
the cursor to the left.
/REPEAT
During message
playback, press to
repeat the message
currently playing
(page 40).
During message
playback, press twice
to play the previous
message (page 40).
Press in idle mode
to record a memo
(page 41).
PLAY/STOP
Press to start or stop
message playback
(page 40).
DIRp
Press to display the directory (page 20).
Press to scroll up while in menus or lists.
While entering names or numbers, press to move the
cursor to the right.
SKIP
Press to skip a
message during
message playback
(page 40).
ANS ON
Press to turn
the answering
system on or off
(page 35).
1
CANCEL
While in a menu, press to
cancel an operation, back
up to the previous menu
or exit the menu display.
Press and hold to reset
the missed calls and new
message alert (page 27).
REDIAL/PAUSE
Press to display the last
number dialed (page 15).
While using the handset
or speakerphone, press
to dial the last number
dialed (page 15).
While entering numbers,
press to insert a
three-second dialing pause.
(pages 22, 23, and 31)
While storing numbers in
the speed dial memory or
directory, press to copy the
last number dialed before
entering any numbers
(pages 19 and 23.)
DELETE X
While reviewing the
redial history, directory,
or caller ID history, press
to delete the displayed
entry (pages 15, 22
and 30 respectively).
During playback, press
to delete a message or
announcement
(pages 40 and 35).
Press twice in idle
mode to delete all old
messages (page 40).
Press to delete digits or
characters when entering
numbers or names.
Getting started
Quick reference guide
/EQUALIZER
During an outside call,
message or announcement
playback, press to change
the audio quality to best suit
your hearing (page 15).
SPEED DIAL
Press in idle mode to
display the speed dial
list (page 25).
FLASH
Press to put your current
call on hold and take
the new call when you
receive a call waiting
alert (page 16).
TONE
Press to switch to tone
dialing temporarily
during a call if you have
pulse service (page 18).
When reviewing
directory entries, press
to move towards the end
of the telephone number
(page 20).
Extra large tilt display
Move the top of the display forward
or backward to adjust the angle of the
screen for maximum visibility.
AUDIO ASSIST®
Voices will sound
louder and clearer
if you press AUDIO ASSIST® while
you are on a call
using the handset
(page 18).
pVOLUMEq
During message
playback or call
screening, press to
adjust the listening
volume (pages 40
and 39).
While in idle mode,
press to adjust the
base ringer volume
(page 11).
While on a call, press
to adjust the listening
volume (page 16).
# (pound key)
When reviewing directory
entries, press to move
towards the beginning
of the telephone number
(page 20).
Press repeatedly to
display other dialing
options when reviewing
a caller ID log entry
(page 30).
Audio Assist® is a registered trademark of Advanced American Telephones.
MUTE
During a call, press to
mute the microphone.
Press again to resume
your conversation
(page 16).
MIC
Microphone.
2
/SPEAKER
Press to make or
answer a call using
the speakerphone
(page 14).
Press to switch
between
speakerphone and
handset (page 14).
Getting started
Installation
You must install the
power adapter before
using the telephone.
Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base can be placed on a flat surface
or vertically mounted on the wall (see pages 6-9).
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
your telephone line, you must install a DSL filter between the telephone line cord
and the telephone wall jack (see page 4). The filter prevents noise and caller ID
problems caused by DSL interference. Please contact your DSL service provider for
more information about DSL filters.
Your product may be shipped with a protective sticker covering the telephone
base display, remove it before use.
For customer service or product information, visit our website at
STOP!
See pages 4-5 for
easy instructions.
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
Avoid placing the telephone base too close to:
Communication devices such as television sets, VCRs, or cordless telephones.
•
Excessive heat sources.
•
Noise sources such as a window with traffic outside, motors, microwave
•
ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
•
Excessive moisture.
•
Extremely low temperature.
•
Mechanical vibration or shock such as on top of a washing machine or
•
work bench.
3
Getting started
Telephone installation
Install the telephone as shown below.
The telephone is ready for tabletop use. If you want to change to wall
mounting, see Installation options on page 6 for details.
Plug one end of the coiled handset cord into the handset jack on the left
1.
side of the telephone base. Plug the other end into the jack on the bottom
of the handset.
Plug one end of the telephone line cord into the telephone line jack on the
2.
bottom of the telephone base. Route the telephone line cord through the
slot. Plug the other end of the telephone line cord into a telephone wall
jack or a DSL filter.
Plug the small end of the power adapter into the power jack on the bottom
3.
of the telephone base. Route the power adapter cord through the slot. Plug
the large end into an electrical outlet not controlled by a wall switch.
Electrical outlet
not controlled by
a wall switch
Telephone wall jack
DSL filter (not included)
is required if you
have DSL high-speed
Internet service.
Route the power adapter
cord and the telephone
line cord through the slots.
4
Getting started
Telephone installation
Lift the handset or press SPEAKER to check for a dial tone.
4.
Adjust the angle of the screen to reach maximum visibility.
5.
NOTES:
Use only the power adapter provided with this product. To obtain a
•
replacement, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
The power adapter is intended to be correctly oriented in a vertical or floor
•
mount position. The prongs are not designed to hold the plug in place if it
is plugged into a ceiling, under-the-table or cabinet outlet.
You can use this telephone without the power adapter installed. See Line
•
power mode on page 13.
After you first install your telephone, the system will prompt you to set the
•
date and time, and outgoing announcement.
5
Getting started
Installation options
If you want to mount your telephone on a wall, use the provided wall mount
bracket to connect with a standard dual-stud telephone wall mounting plate.
If you do not have this mounting plate, you can purchase one from many
hardware or consumer electronics retailers. Professional assistance may be
required to install the mounting plate.
Tabletop to wall mount installation
To install the telephone base in the wall mount position, make sure you first
unplug the power adapter cord and telephone line cord from the telephone
base and wall outlets.
Lift the handset and place it aside. Hold down the switch hook on the
1.
telephone base, then slide the handset tab upwards to remove it from the
slot. Rotate the handset tab 180 degrees. Push the handset tab down into
the slot so it locks into position.
Switch hook
Handset tab
Align the tabs on the wall mount bracket to the slots at the back of the
2.
telephone base. Insert tab A on the top into its corresponding slot and click
tabs B into their corresponding slots.
A
B
6
Getting started
Installation options
Plug one end of the telephone line cord into the telephone line jack on
3.
the bottom of the telephone base. Plug the other end into a telephone
wall jack or a DSL filter. Bundle the telephone line cord and secure it with
a twist tie.
Plug the small end of the power adapter into the power jack on the bottom
4.
of the telephone base. Route the power adapter cord through the slot. Plug
the large end into an electrical outlet not controlled by a wall switch.
Electrical outlet
not controlled by
a wall switch
Route the power adapter cord
through the slot.
Telephone wall jack
DSL filter (not included)
is required if you
have DSL high-speed
Internet service.
Place the telephone just above the studs on the wall mounting plate. Slide
5.
the telephone down until it is held securely on the wall mounting plate.
Place the handset on the telephone base.
Adjust the screen angle for maximum visibility. 6.
7
Getting started
Installation options
Wall mount to tabletop installation
To change the telephone base from the wall mount position to tabletop
position, follow the steps below.
Slide the telephone base upwards, then remove the telephone from the
1.
wall mounting plate.
Unplug the large end of the power adapter from the electrical outlet.
2.
Remove the power adapter cord from the slot. Unplug the smaller end from
the power jack on the bottom of the telephone base. Unplug the telephone
line cord from the wall jack and the telephone base. Untie the bundled
telephone line cord.
Lift the handset and place it aside. Hold down the switch hook on the
3.
telephone base, then slide the handset tab upwards to remove it from the
slot. Rotate the handset tab 180 degrees. Push the handset tab down into
the slot so it clicks into position.
Switch hook
Handset tab
8
Getting started
Installation options
Push the two tabs at the bottom of the wall mount bracket as indicated and
4.
remove the wall mount bracket from the telephone.
Plug one end of the telephone line cord into the telephone line jack on the
5.
bottom of the telephone base. Plug the other end into a telephone wall
jack or a DSL filter. Plug the small end of the power adapter into the power
jack on the bottom of the telephone base. Plug the large end into an
electrical outlet not controlled by a wall switch. Route both cords through
the slots.
Electrical outlet
not controlled by
a wall switch
Telephone wall jack
DSL filter (not included)
is required if you
have DSL high-speed
Internet service.
Route the power adapter cord
and the telephone line cord
through the slots.
Adjust the screen angle for maximum visibility. 6.
9
Telephone settings
Telephone settings
Use the menu to change the telephone settings:
Press MENU/SELECTon the telephone when it is not in use to enter the
1.
main menu.
Press CIDq or DIRp to scroll to the feature to be changed. When scrolling
2.
through the menu, the > symbol indicates the selected menu item.
PressMENU/SELECT to select the highlighted item.
3.
NOTE: Press CANCEL to cancel an operation, back up to the previous menu or exit the
menu display. Press and hold CANCEL to return to idle mode.
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. The year must be set so that the day of
the week can be calculated from the caller ID information.
To set the date and time manually:
When the telephone base is in idle mode, press
1.
MENU/SELECT to enter the main menu.
Press CIDq or DIRp to scroll to >Set date/time and
2.
then press MENU/SELECT.
Press CIDq or DIRp to select the month, then press
3.
MENU/SELECT, or enter the number using the
dialing keys.
Press CIDq or DIRp to select the day, then press
4.
MENU/SELECT, or enter the number using the
dialing keys.
Press CIDq or DIRp to select the year, then press
5.
MENU/SELECT, or enter the number using the
dialing keys, then press MENU/SELECT to move on
to set the time.
Press CIDq or DIRp to select the hour, then press
6.
MENU/SELECT, or enter the number using the dialing keys.
Press CIDq or DIRp to select the minute, then press MENU/SELECT, or
7.
enter the number using the dialing keys.
Press CIDq or DIRp to highlight AM or PM, or press 2 for AM or 7 for PM.
8.
Then press MENU/SELECT to confirm. There is a confirmation tone and the
screen returns to the previous menu.
Caller ID log
>Set date/time
Set date
?M/DD/2012
Set time
?H:MM --
NOTE: If the clock is not set when a message is recorded, the system announces, “Time
and day not set,” before it plays the message.
10
Telephone settings
Telephone settings
Ringer volume
You can set the ringer volume level to one of four levels or turn the ringer off.
When the ringer is off, appears on the screen.
Press pVOLUMEq when the telephone is not in use.
-OR-
Press MENU/SELECT in idle mode to enter the main menu.
1.
Use CIDq or DIRp to scroll to >Ringer volume, then
2.
press MENU/SELECT.
Press CIDq or DIRp, or pVOLUMEq to sample each
3.
volume level.
Press MENU/SELECT to save your preference. There
4.
is a confirmation tone and the screen returns to the
previous menu.
NOTES:
If the ringer volume is set to off, the telephone base is silenced for all incoming calls.
•
You can temporarily adjust the ringer volume when the telephone is ringing. The next
•
incoming call rings at the preset volume.
Set date/time
>Ringer volume
Ringer volume
Language
You can select the language used for all screen displays.
Press MENU/SELECT in idle mode to enter the main menu.
1.
Use CIDq or DIRp to scroll to >Language, then
2.
press MENU/SELECT.
Press CIDq or DIRp to highlight >English, >Français
3.
or >Español.
Press MENU/SELECT. The screen displays a
4.
confirmation message.
Press MENU/SELECTagain to confirm. There is a
5.
confirmation tone and the screen returns to the
previous menu.
11
Ringer volume
>Language
>English
Francais
Telephone settings
Telephone settings
LCD contrast
You can set the contrast of the screen to one of four levels.
Press MENU/SELECT in idle mode to enter the main menu.
1.
Use CIDq or DIRp to scroll to >LCD contrast, then
2.
press MENU/SELECT.
Press CIDq or DIRp to choose from >1, >2, >3 or >4.
3.
Press MENU/SELECT to save your preference. There
4.
is a confirmation tone and the screen returns to the
previous menu.
Dial mode
The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service,
you must change the dial mode to pulse dialing before using the telephone.
To set the dial mode:
1. Press
2. Use
MENU/SELECT in idle mode to enter the main menu.
CIDq or DIRp to scroll to >Dial mode, then
press MENU/SELECT.
3. Use
CIDq or DIRp to highlight >Touch tone or
>Pulse, then press MENU/SELECT. There is a
confirmation tone and the screen returns to the
previous menu.
Language
>LCD contrast
>3
2
LCD contrast
>Dial mode
>Touch tone
Pulse
12
Telephone operation
Line power mode (no AC power)
This telephone provides minimal functionality during a power failure. When
AC power is not available, the screen is blank and many telephone features
do not function. Only touch-tone dialing and handset volume adjustment are
supported. The telephone uses power from the telephone line to enable you
to make and answer calls using only the handset and dialing keys.
To make a call during a power failure
Lift the handset and wait for the dial tone. The screen shows NO AC POWER.
1.
Dial a telephone number using the dialing keys. Wait to hear each key tone
2.
and make sure the digit appears on the screen before pressing the next
dialing key.
To answer a call during a power failure
Lift the handset.
•
NOTE: The screen does not show incoming caller ID information during a power failure.
13
Telephone operation
Telephone operation
Making a call
9/16
Elapsed time
0:00:05
10:34
Lift the handset or press SPEAKER, then enter the
telephone number.
The screen displays the elapsed time as you talk (in
hours, minutes and seconds).
On hook dialing (predialing)
Enter the telephone number. Press DELETE X to make corrections when
1.
entering the telephone number.
Lift the handset or press SPEAKER.
2.
Answering a call
Lift the handset or press SPEAKER.
•
Switching between handset and speakerphone
To switch from handset to speakerphone during a call:
Press SPEAKER, then place the handset in the telephone base.
•
AM
To switch from speakerphone to handset during a call:
Lift the handset.
•
Ending a call
Press SPEAKER, or place the handset in the telephone base.
14
Telephone operation
Telephone operation
Last number redial
The telephone stores the last telephone number dialed (up to 32 digits).
To redial a number:
To display the most recently called number, press
1.
REDIAL/PAUSE when the telephone is not in use.
Lift the handset or press SPEAKER to call.
2.
-OR-
1. Lift the handset or press SPEAKER.
2. Press REDIAL/PAUSE to dial the number.
To delete a redial entry:
While the screen displays the redial number, press DELETE X to delete
•
the number from the redial memory. The screen shows Deleted with a
confirmation tone.
NOTES:
The screen shows only the last 15 digits if the number has more than 15 digits.
•
If the redial list is empty, you will see Redial empty on the screen and hear an error tone
•
when you press REDIAL/PAUSE.
Redial
885-883-2445
Equalizer
The telephone equalizer enables you to change the quality of the audio to
best suit your hearing.
While on a call, or listening to a message or announcement, press
/EQUALIZER to one of the four equalizer settings, Natural (default
setting), Treble 1, Treble 2 or Bass. The screen shows EQ change to Natural, EQ change to Treble 1, EQ change to Treble 2 or EQ change to Bass
respectively. The current setting shows on the screen for 2 seconds.
NOTES:
The current equalizer setting remains unchanged until a new setting is selected.
•
If you press /EQUALIZER in idle mode, the telephone shows To change EQ set during call
•
with an error tone.
15
Telephone operation
Options while on calls
Volume control
You can set the listening volume to one of five levels. While on a call, press pVOLUMEq to adjust the listening volume. The volume level indicator briefly
displays on the screen to indicate the setting.
Handset volume
Handset volume
When you are on a call using the handset, press
qVOLUME to decrease or VOLUMEp to increase the
9/16 10:34
AM
handset listening volume.
Speaker volume
When you are on a call using the speakerphone, press
qVOLUME to decrease or VOLUMEp to increase the
Speaker volume
speaker volume.
Call waiting
If you subscribe to call waiting service from your telephone service provider,
you hear two beeps if someone calls while you are already on a call.
Press FLASH to put your current call on hold and take the new call.
•
Press FLASH at any time to switch back and forth between calls.
•
NOTE: Missed call waiting calls are counted as missed calls.
Mute
Use the mute function to turn off the microphone. You can hear the caller, but
the caller cannot hear you.
To mute a call:
• While on a call, press
To end mute a call:
• Press
MUTE again. When mute is off, the MUTE light turns off.
MUTE. When mute is on, the MUTE light turns on.
16
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