Page 1
User’s manual
CL2940
Big button/big display telephone
with speakerphone/caller ID/
call waiting
Page 2
Congratulations
on your purchase of this AT&T product. Before using this AT&T product,
please read Important safety information on page 43 of this user’s manual.
Please thoroughly read the user’s manual for all the feature operations and
troubleshooting information necessary to install and operate your new AT&T
product. You can also visit our website at www.telephones.att.com or
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Model number: CL2940
Type: Big button/big display telephone with speakerphone/caller ID/
call waiting
Serial number: ________________________________________________________
Purchase date: ________________________________________________________
Place of purchase: _____________________________________________________
Both the model and serial numbers of your AT&T product can be found on the
bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return
your telephone for warranty service.
Telephones identied with this logo have reduced noise and interference when
used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083
Compliant Logo is a trademark of the Telecommunications Industry Association.
Used under license.
Audio Assist® is a registered trademark of Advanced American Telephones.
© 2012-2016 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Page 3
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Handset
Mounting bracket
Abridged user’s manual
CL2940
Big button/big display telephone with
speakerphone/caller ID/call waiting
This abridged user’s manual provides you with basic installation and use
instructions.
Please refer to the online user’s manual for a full set of installation and
operation instructions at www.telephones.att.com/manuals. Before
using this AT&T product, please read Important safety information on page
18 of this abridged user’s manual.
Telephone base
Coiled handset cord
Telephone line cord
Abridged user’s manual
Page 4
User’s manual
CL2940
Big button/ big display
telephone with speakerphone/
caller ID/call waiting
Table of contents
Getting started
Quick reference guide ..................................1
Installation ...........................................................3
Battery installation ....................................... 4
Telephone installation ................................6
Installation options ........................................7
Tabletop to wall-mount
installation ...............................................7
Wall-mount to tabletop
installation .............................................. 9
Telephone settings
Telephone settings ......................................11
Set date and time ...................................11
Contrast ........................................................ 12
Dial mode ..................................................... 12
Language ..................................................... 13
Home area code ...................................... 13
Local area code ........................................ 14
Telephone operation
Telephone operation .................................15
Making a call ..............................................15
On hook dialing (predialing)............ 15
Answering a call ....................................... 15
Ending a call ...............................................15
Speakerphone .......................................... 15
Last number redial ................................ 16
Ringer volume ..........................................16
Options while on call .................................. 17
Volume control ........................................ 17
Call waiting .................................................. 17
Mute ................................................................ 17
Chain dialing...............................................18
Audio Assist® ..................................19
Temporary tone dialing ......................19
Directory
Directory ...........................................................20
Directory memory capacity ............20
Character chart .......................................20
Create directory entries .......................... 21
Store a directory entry ....................... 21
Review the directory ..................................22
Review directory entries ...................22
Search by name .......................................22
Dial a directory number .....................23
Edit a directory entry ...........................23
Dial or edit directory entries ................23
Delete directory entries ..........................24
Delete a directory entry ....................24
Speed dial ..........................................................25
Speed dial memory overview ........25
Store a speed dial entry .....................25
To review a speed dial number .....26
To dial a speed dial number ............26
To edit a speed dial number ...........27
To delete a speed dial number ......27
Page 5
Caller ID
About caller ID ................................................28
Information about caller ID with
call waiting ............................................28
Caller ID history .............................................29
How the caller ID history (caller
ID log) works ........................................29
Missed (new) call indicator ..............29
Caller ID operation .......................................30
Memory match ........................................30
Review the caller ID history ............. 31
View dialing options ............................. 31
Dial a caller ID log entry .....................32
Delete caller ID log entries ...............32
Save a caller ID log entry to the
directory .................................................33
Save a caller ID log entry to a speed
dial memory location ...................34
Reasons for missing caller ID
information ................................................35
Appendix
Screen icons and alert tones................36
Screen icons ...............................................36
Alert tones ..................................................36
Screen display messages ........................ 37
Screen display messages ..................37
Troubleshooting............................................38
General product care ................................ 42
Important safety information ............ 43
Safety information ............................... 43
FCC and ACTA information ................... 44
Part 15 of FCC rules .................................... 45
Limited warranty ......................................... 46
Technical specications .......................... 48
Index
Index .....................................................................49
Page 6
Getting started
Quick reference guide
MENU/SELECT
Press to enter the main menu (page 11).
While using the menu, press to accept
the current setting, and move to the next
menu option (page 11).
While reviewing the call history, press to
store the displayed name and number in
the directory (page 33).
While reviewing the directory, press to edit
the displayed entry (page 23).
CALL LOG
Press to review the call
log (page 31).
While using the menu,
press to scroll through
the settings page 11).
While reviewing the
directory, speed dial
memory or caller ID
history, press to scroll
down (pages 22, 26
and 31, respectively).
While entering names
or numbers, press to
move the cursor to the
le.
DELETE X
When the telephone
is idle, press and hold
to clear the caller ID
history (page 32).
While reviewing the
directory, speed dial
memory or caller ID
history, press to delete
an individual entry
(pages 24, 27 and 32,
respectively).
TONE
Press to switch from pulse to
touch-tone dialing temporarily
during a call if you have pulse dialing
service (page 19).
# (pound key)
Press repeatedly to show other dialing options
while reviewing a caller ID entry (page 31).
While setting the time, press to select between AM
and PM (page 11).
DIRECTORY
Press to enter the directory (page 22).
While using the menu, press to scroll through
the settings (page 11).
While reviewing directory, speed dial memory
or caller ID history, press to scroll up (pages
22, 26 and 31, respectively).
While entering names or numbers, press to
move the cursor to the right.
Extra large tilt display
Adjust the viewing angle to reach
maximum visibility.
CANCEL
Press to cancel an
operation.
Press to return to the
previous menu.
Press and hold to
return to idle mode.
When the telephone is
idle, press and hold to
clear the missed call
indicator (page 29).
SPEED DIAL
Press to access the
speed dial memory
(page 26).
Press to store a caller
ID entry in a speed
dial memory location
(page 34).
FLASH
During a call, press to
answer an incoming
call if you subscribe to
a call waiting service
provided by your
telephone service
provider (page 17).
MUTE
During a call, press
to mute the handset
or speakerphone.
Press again to resume
your conversation
(page 17).
1
Page 7
Getting started
Quick reference guide
REDIAL/PAUSE
While using the handset or speakerphone, press
to dial the last number dialed (page 16).
While the telephone is idle, press to display the
last number dialed (page 16).
While entering numbers, press to insert a threesecond dialing pause.
AUDIO ASSIST
Voices will sound louder and clearer if you press
AUDIO ASSIST while you are on a call using the
handset (page 19).
VOLUME
p
While on a call, press to adjust the listening
volume (page 17).
q
RINGER VOL -/+
Slide to decrease or increase the ringer volume
(page 16).
SPEAKER
Press to turn the speakerphone on or o
(page 15).
INCOMING CALL light
Flashes quickly when there is an incoming call.
MUTE light
On when the microphone is muted (page 17).
SPEAKER light
On when the speakerphone is in use.
2
Page 8
Getting started
Installation
Make sure to install four
AA alkaline batteries
(not included).
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL lter between the telephone
line cord and the telephone wall jack (page 6). The lter prevents noise and
caller ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL lters.
Your product may be shipped with a protective sticker covering the telephone
base display - remove it before use.
CAUTION: To reduce the risk of re or injury to persons or damage to the
telephone, read and follow these instructions carefully:
Use only alkaline AA batteries (not included).
•
Dispose of these batteries in a safe manner. Do not burn or puncture. Like
•
other batteries of this type, if burned or punctured, they could release
caustic material which could cause injury.
Do not open or mutilate the battery. Released electrolyte is corrosive and
•
may cause damage to the eyes or skin. It may be toxic if swallowed.
Exercise care in handling batteries in order not to create a short circuit. Do
•
not allow conductive materials such as rings, bracelets or keys to touch the
battery. The battery or conductor may overheat and cause harm.
Use the battery identied for use with this product only in accordance with
•
the instructions and limitations specied in this manual.
Observe proper polarity orientation between the battery and metallic contacts.
•
Do not disassemble your telephone. There are no serviceable parts inside.
•
Refer to qualied service personnel for servicing.
To prevent risk of re or battery explosion, replace with the correct battery
•
type. Dispose of used batteries according to the instructions.
STOP!
See page 4 for easy
instructions.
3
Page 9
Getting started
Battery installation
Before using the telephone, you should install four new AA alkaline batteries
(not included) to provide memory backup and enable the use of some
features. The four AA batteries are required for the following features to work:
speakerphone, caller ID, display, menu, directory, redial, speed dial, clock, Audio
Assist® and the INCOMING CALL light.
If you unplug the telephone line cord from the telephone wall jack when there
are no working batteries installed, the following information will be lost: caller
ID history, directory entries, speed dial entries, and all settings in the feature
menu. We recommend you install new batteries before initial use and change the
batteries soon aer the low battery icon appears.
CAUTION: Always unplug the telephone line cord before installing new batteries.
Press the large tabs on the battery compartment cover, as the arrows
1.
indicated below, to open the battery compartment cover.
Detach the battery compartment cover from the telephone base.2.
4
Page 10
Getting started
Battery installation
Insert four new AA alkaline batteries (not provided) into the battery
3.
compartment, following the polarity markings.
Insert the small tabs on the battery compartment cover into the slots on the
4.
battery compartment at the telephone base, then press down on the battery
compartment cover, as the arrows indicated, until it clicks into place.
If no batteries are installed or the batteries are depleted, you can make or
answer calls using only the handset.
NOTES:
Use disposable AA alkaline batteries only. Do not use rechargeable batteries.
•
If the telephone will not be used for a long time, remove the batteries from the telephone to
•
prevent possible leakage.
After replacing the batteries, the date and time need to be reset. For instructions, see Set date
•
and time on page 11.
If no batteries are installed, calls can only be made or answered using the handset. However, the call
•
can be switched to the speakerphone mode by pressing SPEAKER while it is in progress.
5
Page 11
Getting started
Telephone installation
Install the telephone base, as shown below. If you subscribe to high-speed
Internet service (DSL - digital subscriber line) through your telephone line, you
must install a DSL lter between the telephone line cord and the telephone
wall jack. The lter prevents noise and caller ID problems caused by DSL
interference. Please contact your DSL service provider for more information
about DSL lters.
Plug one end of the coiled handset cord into the handset jack on the le side
1.
of the telephone base. Plug the other end into the jack at the bottom of the
handset.
Handset
Coiled handset cord
Plug one end of the telephone line cord into the TEL LINE jack on the back
2.
of the telephone base. Plug the other end of the telephone line cord into a
telephone wall jack or a DSL lter.
Telephone wall jack
A DSL lter (not included)
is required if you have DSL
high-speed Internet service.
The DSL lter must be
plugged into the telephone
wall jack.
Li the handset or press SPEAKER to check for a dial tone.
3.
Adjust the angle of the tilt display to reach maximum visibility.
4.
6
Page 12
Getting started
Installation options
If you want to mount your telephone on a wall, use the mounting bracket
provided with the package to connect with a standard dual-stud telephone
wall-mounting plate. If you do not have this mounting plate, you can purchase
one from many hardware or consumer electronic retailers. Professional
assistance may be required to install the mounting plate.
Tabletop to wall-mount installation
To install the telephone base in the wall-mount position, make sure you rst
unplug the telephone line cord from the telephone wall jack.
Put the handset aside. Hold down the switch hook on the telephone base,
1.
then slide the handset tab upwards to remove it from the slot. Rotate the
handset tab by 180 degrees, then replace the handset tab into the slot until it
locks into position.
Switch hook
Handset tab
Insert the protruding tab of the mounting bracket into the groove at the
2.
center of the telephone base. Press down on the small tabs of the mounting
bracket and snap them into the slots at the telephone base.
7
Page 13
Getting started
Installation options
Remove the telephone line cord from the slot on the bottom of the
3.
telephone base. Bundle the telephone line cord securely with a twist tie.
Plug the other end of the telephone line cord into a telephone wall jack or a
4.
DSL lter.
A DSL lter (not included)
is required if you have DSL
high-speed Internet service.
The DSL lter must be plugged
into the telephone wall jack.
Align the holes on the bottom of the telephone base with the wall-mounting
5.
plate, then slide the telephone base down until it locks securely. Replace the
handset in the telephone base.
Adjust the viewing angle of the tilt display for maximum visibility.6.
8
Page 14
Getting started
Installation options
Wall-mount to tabletop installation
To change the telephone base from the wall-mount position to tabletop
position, follow the steps mentioned below.
Slide the telephone base upwards, then remove it from the
1.
wall-mounting plate.
Unplug the telephone line cord from the telephone wall jack. Untie the
2.
bundled telephone line cord, if necessary. Route the telephone line cord
through the slot on the bottom of the telephone base.
Put the handset aside. Hold down the switch hook on the telephone base,
3.
then slide the handset tab upwards to remove it from the slot. Rotate the
handset tab by 180 degrees, then replace the handset tab into the slot until it
locks into position.
Switch hook
Handset tab
9
Page 15
Getting started
Installation options
Press on the small tabs of the mounting bracket, and then pull the mounting
4.
bracket up to detach it from the telephone base.
Plug the other end of the telephone line cord into a telephone wall jack or a
5.
DSL lter. Replace the handset in the telephone base.
Telephone wall jack
A DSL lter (not included)
is required if you have DSL
high-speed Internet service.
The DSL lter must be
plugged into the telephone
wall jack.
Adjust the viewing angle of the tilt display for maximum visibility.6.
10
Page 16
Telephone settings
Telephone settings
Use the menu to change the telephone settings.
Press MENU/SELECT repeatedly until the screen displays the desired feature.
1.
Press CALL LOG or DIRECTORY until the screen displays the
2.
desired setting.
Press MENU/SELECT to save your selection and move to the next feature.
3.
NOTE: Press CANCEL to cancel an operation or exit the menu.
Set date and time
When the telephone is idle, the screen shows the date and time. If you
subscribe to caller ID service, the day, month and the time are set automatically
with each incoming call. You may also set the date and time manually by
following the steps mentioned below.
Press MENU/SELECT, the screen displays
1.
DATE/TIME and USE # FOR AM/PM, alternatively.
Use the dial pad keys (0-9) to set the month, or press
2.
DIRECTORY to skip to set the day.
Use the dial pad keys (0-9) to set the day, or press
3.
DIRECTORY to skip to set the hour.
Use the dial pad keys (0-9) to set the hour, or press
4.
DIRECTORY to skip to set the minute.
Use the dial pad keys (0-9) to set the minute.
5.
Press # (pound key) to select between AM or PM.
6.
Press MENU/SELECT to save your setting and move to the next menu setup.
7.
DATE/TIME
p
AM
q
1/01
USE # FOR AM/PM
1/01
12:00
p
q
12:00
AM
11
Page 17
Telephone settings
Telephone settings
Contrast
You can set the contrast of the screen to one of four levels.
Press MENU/SELECT repeatedly until the screen displays
1.
CONTRAST.
Press CALL LOG or DIRECTORY to choose from 1,
2.
2 (default setting), 3 or 4.
Press MENU/SELECT to save your setting and move to the next menu setup.
3.
Dial mode
The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service,
you must change the dial mode to pulse dialing before using the telephone.
Press MENU/SELECT repeatedly until the screen displays
1.
DIAL MODE.
Press CALL LOG or DIRECTORY to choose TOUCH
2.
TONE (default setting) or PULSE.
Press MENU/SELECT to save your setting and move to
3.
the next menu setup.
CONTRAST
2
p
q
DIAL MODE
p
q
TOUCH TONE
p
q
12
PULSE
p
q
Page 18
Telephone settings
Telephone settings
Language
You can select the language used for all screen displays.
Press MENU/SELECT repeatedly until the screen
1.
displays LANGUAGE.
Press CALL LOG or DIRECTORY to choose
2.
ENGLISH (default setting), ESPANOL or FRANCAIS,
then press MENU/SELECT. The screen displays
SET LANGUAGE?.
Press MENU/SELECT to conrm your setting and
3.
move to the next feature setup.
NOTE: If you accidentally change the language to French or Spanish, you can reset it back to
English without going through the French or Spanish menus. When in idle mode, press
MENU/SELECT once, then enter
3645474#.
*
Home area code
If you dial seven digits to make a local call (no area code required), enter your
area code into the telephone as the home area code. When you receive a call
from within your home area code, the caller ID history only displays the seven
digits of the telephone number, and when you dial from the call log, only seven
digits are dialed.
If you use 10-digit (area code + telephone number) or 11-digit (1 + area code +
telephone number) formatting to dial within your area code, leave this setting
blank.
LANGUAGE
p
q
ENGLISH
p
q
Press MENU/SELECT repeatedly until the screen
1.
displays HOME AREA CODE.
Use the dial pad keys (0-9) to enter a three-digit
2.
HOME AREA CODE
HAC-_ _ _
home area code. To delete an entered digit, press
CALL LOG or DIRECTORY to move to the desired
location, then press DELETE X.
Press MENU/SELECT to save your setting and move to the next menu setup.
3.
13
p
q
Page 19
Telephone settings
Telephone settings
Local area code
If you dial 10 digits to make calls to areas outside your home area code (without
dialing 1), then set local area codes into the telephone. Aer setting, if you
receive a call from one of these local area codes, the screen displays the 10
digits of the telephone number.
Press MENU/SELECT repeatedly until the screen displays LOCAL AREA CODE.
1.
Use the dial pad keys (0-9) to enter the rst local area
2.
code in LAC 1. To delete an entered digit, press
CALL LOG or DIRECTORY to move to the desired
location, then press DELETE X.
Press MENU/SELECT to save the rst local area code
3.
setting and advance to the next local area code setting (LAC 2, LAC 3 or LAC
4), then follow step 2 to set other local area codes, if necessary.
Press MENU/SELECT to save your setting and move to the next menu setup.
4.
LOCL AREA CODE
LAC1-_ _ _
p
q
14
Page 20
Telephone operation
Telephone operation
Making a call
Li the handset or press SPEAKER, then use the
dialing keys to dial a number.
The screen displays the elapsed time as you talk (in
hours, minutes and seconds).
On hook dialing (predialing)
Enter the telephone number. Press DELETE X to make corrections when
1.
entering the telephone number.
Li the handset or press SPEAKER.
2.
Answering a call
Li the handset or press SPEAKER.
Ending a call
Place the handset back in the telephone base, or press SPEAKER while using
the speakerphone.
0:00:01
8887227702
11/20
12:00
AM
Speakerphone
To switch from the handset to the speakerphone during a call:
Press SPEAKER, and then place the handset in the telephone base.
•
To switch from the speakerphone to the handset during a call:
Li the handset.
•
15
Page 21
Telephone operation
Telephone operation
Last number redial
The telephone stores the last number dialed (up to
24 digits).
To dial the last dialed number:
Li the handset or press SPEAKER.
1.
Press REDIAL/PAUSE to dial the number.
2.
-OR-
When the telephone is idle, press REDIAL/PAUSE to
1.
display the last dialed number.
Li the handset or press SPEAKER to dial
2.
the number.
To delete the last dialed number:
When the telephone is idle, press REDIAL/PAUSE to
1.
show the last dialed number.
Press DELETE X. The screen shows DELETED, and then
2.
returns to idle mode.
NOTE: If there is no number in the redial memory when you press REDIAL/PAUSE, the screen
shows REDIAL EMPTY.
REDIAL
8887227702
11/20
DELETED
11/20
12:00
12:00
AM
AM
Ringer volume
Slide the RINGER VOL -/+ switch at the right side of the telephone
base to set the ringer volume level to o, low, middle or high
(default setting). When the ringer volume is set to o, appears
on the screen.
16
Page 22
Telephone operation
Options while on call
Volume control
You can set the listening volume to one of four levels. While on a call, press
pVOLUMEq to adjust the listening volume. The volume level indicator briey
displays on the screen to indicate the setting.
Handset volume
When you are on a call using the handset, press
pVOLUME to increase or VOLUMEq to decrease the
handset listening volume.
Speakerphone volume
When you are on a call using the speakerphone, press pVOLUME to increase or
VOLUMEq to decrease the speakerphone volume.
NOTE: When the volume reaches to its highest or lowest setting, you hear three short beeps.
Call waiting
If you subscribe to call waiting service from your telephone service provider,
and someone calls while you are already on a call, you hear a beep.
Press FLASH to put your current call on hold and take the new call.
•
Press FLASH at any time to switch back and forth between calls.
•
VOLUME
11/20
12:00
AM
Mute
Use the mute function to turn o the microphone. You can hear the caller, but
the caller cannot hear you.
To mute the call:
During a call, press MUTE to mute the microphone. The MUTE light turns on.
•
To end mute a call:
Press MUTE again to resume the conversation. The MUTE light turns o.
•
NOTE: Switching between the handset and the speakerphone cancels the mute function.
17
Page 23
Telephone operation
Options while on call
Chain dialing
Use this feature to initiate a dialing sequence from the numbers in the directory,
speed dial memory or caller ID history while you are on a call.
Chain dialing is useful if you need to access numbers other than telephone
numbers (such as bank account numbers or access codes) from the directory,
speed dial memory locations or call log.
To access the directory while on a call:
Press DIRECTORY to enter the directory.
1.
Press CALL LOG or DIRECTORY until REVIEW is
2.
blinking. Press MENU/SELECT to show the rst entry in
the directory.
Press CALL LOG or DIRECTORY to scroll to the
3.
desired entry, or press the dialing keys (0-9) to start a
name search (see Search by name on page 22).
Press MENU/SELECT to dial the displayed number.
4.
CHARLIE JOHNSON
8888832445
p
q
To access the speed dial memory while on a call:
Press SPEED DIAL. The screen shows
1.
ENTER SPDIAL #.
Use the dialing keys (0-9) to enter the desired speed
2.
dial location. The telephone dials the displayed
number.
To access the caller ID history while on a call:
Press CALL LOG to enter the caller ID history.
1.
Press CALL LOG or DIRECTORY to scroll to the
2.
desired entry.
Press MENU/SELECT to dial the displayed number.
3.
ENTER SPDIAL #
_
11/20
ROBERT BROWN
800-360-4121
p
q
11/20
12:00
12:00
AM
AM
No:
5
18
Page 24
Telephone operation
Options while on calls
Audio Assist®
The Audio Assist® feature makes voices sound louder
and clearer. This feature works only if you are on a call
with the corded handset.
To turn the Audio Assist® feature on:
Press AUDIO ASSIST while you are on a call using the
handset, the AUDIO ASSIST icon displays on the screen.
To turn the Audio Assist® feature o:
Press AUDIO ASSIST again, the AUDIO ASSIST icon turns o. This feature is
also turned o automatically aer you hang up.
NOTE: If you press AUDIO ASSIST during a call using the speakerphone, the screen will show
“FOR HANDSET USE“.
Temporary tone dialing
If you have pulse (rotary) dialing service only, you can switch from pulse to
touch-tone dialing temporarily during a call. This is useful if you need to send
touch-tone signals to access your telephone banking or long distance services.
During a call, press TONE .
1.
Use the dialing keys to enter the desired number. The telephone sends
2.
touch-tone signals.
The telephone automatically returns to pulse dialing mode aer you end
3.
the call.
Audio Assist® is a registered trademark of Advanced American Telephones.
19
Page 25
Directory
Directory
Directory memory capacity
The directory can store up to 25 entries, with a maximum of 15 alphanumeric
characters for names and 24 digits for telephone numbers.
Directory entries are stored in alphabetical order, according to the rst
character. You may wish to enter names with the last name rst to maintain
consistency with information stored through the caller ID features of this
telephone.
Press CANCEL while reviewing the directory or entering/editing entry to exit
the directory without saving changes.
Character chart
Refer to the following chart and use the dial pad keys to enter the letters, digits or
symbols. Press the key repeatedly until the desired character shows on the screen.
Dial
Key
1 1 . , - / &
2 A B C 2
3 D E F 3
4 G H I 4
5 J K L 5
6 M N O 6
7 P Q R S 7
8 T U V 8
9 W X Y Z 9
0 0
# #
1 2 3 4 5 6 7 8
Characters by number of key press
20
Page 26
Directory
Create directory entries
Store a directory entry
Follow the steps, as mentioned below, to store a new entry in the directory.
p
q
Blinking
When the telephone is idle, press DIRECTORY to
1.
enter the directory menu.
Press CALL LOG or DIRECTORY until STORE is
2.
REVIEW STORE
blinking.
Press MENU/SELECT.
3.
When the screen displays ENTER NUMBER, use the
4.
dialing keys to enter a telephone number (up to 24
digits).
Press DELETE X to erase a digit.
•
Press CALL LOG or DIRECTORY to move the
•
cursor to the le or right.
Press REDIAL/PAUSE to insert a three-second dialing
•
ENTER NUMBER
8003604121_
ENTER NAME
pause (a P appears).
-OR-
Press and hold REDIAL/PAUSE to copy the last number
dialed.
Press MENU/SELECT.
5.
When the screen displays ENTER NAME, use the
6.
ROBERT BROWN
dialing keys to enter a name (up to 15 characters).
Additional key presses produce other characters on
that key (see the Character chart on page 20).
Press DELETE X to erase a character.
•
Press CALL LOG or DIRECTORY to move the
•
STORED
cursor to the le or right.
Press MENU/SELECT to save. The screen displays STORED, and then returns
7.
to directory menu.
NOTES:
If you enter more than 24 digits in a telephone number in step 4, the screen shows
•
ONLY 24 ALLOWED.
If you enter more than 15 characters in a name in step 6, the screen shows
•
ONLY 15 ALLOWED.
If you try to store more than 25 entries in the directory, the screen displays MEMORY FULL. You
•
must delete an existing directory entry before you can store a new one.
21
Page 27
Directory
Review the directory
Review directory entries
When the telephone is idle, press DIRECTORY to
1.
enter directory menu.
Press CALL LOG or DIRECTORY until REVIEW is
2.
blinking.
Press MENU/SELECT to display the rst directory entry.
3.
Press CALL LOG or DIRECTORY to browse through
4.
the directory. Entries appear alphabetically by the rst letter
in the name.
NOTES:
If you try to view directory entries when there is none, the screen
•
shows DIRECTORY EMPTY.
The screen can show up to 12 digits in a row. If a telephone number
•
in the directory exceeds 12 digits, the screen shows the first 12 digits
and the rest of the digits, alternatively.
Search by name
When the telephone is idle, press DIRECTORY to enter directory menu.
1.
Press CALL LOG or DIRECTORY until REVIEW is blinking.
2.
Press MENU/SELECT to display the rst directory entry.
3.
When an entry appears, press the dialing keys (0-9) to start a name search.
4.
The directory shows the rst name beginning with the rst letter associated
with the dialing key, if there is an entry in the directory beginning with that
letter. Press CALL LOG or DIRECTORY to scroll through the directory.
To see other names starting with the letters on the same dialing key, keep
5.
pressing the key. The names appear in alphabetical order based on the rst
letter in the name.
For example, if you have the names Jennifer, Jessie, Kevin and Linda in your
directory:
REVIEW STORE
p
q
CHRISTINE SMITH
8887227702
p
q
ROBERT BROWN
8003604121
p
q
If you press 5 (JKL) once, you see Jennifer. Press CIDq and you
•
see Jessie.
If you press 5 (JKL) twice, you see Kevin.
•
If you press 5 (JKL) three times, you see Linda.
•
If you press 5 (JKL) four times, you see Jennifer again.
•
NOTES:
If there is no name matching the first letter of the key you press, the directory shows a name
•
matching the following letters of the key.
If there is no entry beginning with the associated letters, the screen displays NO NAME FOUND.
•
22
Page 28
Directory
Dial or edit directory entries
Dial a directory number
Search for the desired directory entry (see Review
1.
directory entries on page 22).
When the desired entry displays, li the handset or
2.
press SPEAKER to dial.
Edit a directory entry
Search for the desired directory entry (see Review
1.
directory entries on page 22).
Press MENU/SELECT. If you do not want to modify the
2.
name, skip to step 4.
The screen prompts you to edit the name.
3.
Use the dialing keys to add characters (refer to the
•
Character chart on page 20).
Press DELETE X to erase a character.
•
Press CALL LOG or DIRECTORY to move the
•
cursor to the le or right.
Press MENU/SELECT.
4.
The screen shows ENTER NUMBER.
5.
Use the dialing keys to add digits.
•
Press DELETE X to erase a digit.
•
Press CALL LOG or DIRECTORY to move the
•
cursor to the le or right.
Press REDIAL/PAUSE to insert a three-second
•
dialing pause (a P appears).
Press MENU/SELECT to save the entry. The screen shows STORED, and then
6.
you will see the modied directory entry.
CHRISTINE SMITH
8887227702
p
q
0:00:01
8887227702
11/20
CHRISTINE SMITH
CHRISTINE
ENTER NUMBER
8888832445_
CHRISTINE
12:00
8887227702
p
q
8888832445
p
q
AM
23
Page 29
Directory
Delete directory entries
Delete a directory entry
Search for the desired directory entry (see Review
1.
directory entries on page 22)
Press DELETE X to delete the displayed entry. The
2.
screen then displays DELETE ENTRY?.
Press MENU/SELECT to conrm. The screen displays
3.
DELETED. You cannot retrieve a deleted entry.
.
CHRISTINE SMITH
8887227702
DELETE ENTRY ?
DELETED
24
Page 30
Directory
Speed dial
Speed dial memory overview
This telephone has 10 speed dial memory locations where you can store
telephone numbers you wish to dial more quickly.
Each speed dial memory location can store a telephone number with up to
24 digits.
Store a speed dial entry
Press SPEED DIAL when the telephone is idle. The screen shows SPEED DIAL
1.
#1.
Press CALL LOG or DIRECTORY to choose an
2.
empty speed dial location (0-9), or use the dialing keys
(0-9) to select the desired speed dial location (0-9).
Press MENU/SELECT.
3.
When the screen displays ENTER NUMBER, use the
4.
dialing keys to enter a telephone number (up to 24
digits).
Press DELETE X to erase a digit.
•
Press CALL LOG or DIRECTORY to move the
•
cursor to the le or right.
Press REDIAL/PAUSE to insert a three-second
•
dialing pause (a P appears).
-OR-
Press and hold REDIAL/PAUSE to copy the last
number dialed.
Press MENU/SELECT. The screen shows STORED, and
5.
then the speed dial number is stored.
SPEED DIAL #1
_ _ _ _ _ _ _ _ _ _ _ _ _
p
q
ENTER NUMBER
8888832445_
STORED
SPEED DIAL #1
8888832445
p
q
NOTE: If you enter more than 24 digits in a telephone number in step 4, the screen shows
ONLY 24 ALLOWED.
25
Page 31
Directory
Speed dial
To review a speed dial number
Press SPEED DIAL when the telephone is idle.
1.
Press CALL LOG or DIRECTORY to choose the
2.
desired speed dial memory location (0-9).
-OR-
Press the dialing key (0-9) to choose the desired
speed dial memory location. The screen shows the
telephone number stored in that memory location.
NOTE: The screen can show up to 12 digits in a row. If a telephone number in the speed dial
location exceeds 12 digits, the screen shows the first 12 digits and the rest of the
digits, alternatively.
To dial a speed dial number
Li the handset or press SPEAKER.
1.
Press SPEED DIAL. The screen displays
2.
ENTER SPDIAL #.
Use the dialing key (0-9) to enter the desired speed
3.
dial location. The telephone dials the corresponding
speed dial number.
-OR-
Press SPEED DIAL when the telephone is idle.
1.
Press CALL LOG or DIRECTORY to choose the
2.
desired speed dial memory location (0-9).
-ORUse the dialing keys (0-9) to enter the desired speed dial location.
When the screen displays the desired entry, li the handset or press
3.
SPEAKER. The telephone dials the displayed number.
SPEED DIAL #1
8887227702
ENTER SPDIAL#
_
11/20
0:00:01
8887227702
11/20
p
q
12:00
12:00
AM
AM
26
Page 32
Directory
Speed dial
To edit a speed dial number
See To review a speed dial number on page 26 to
1.
show the desired speed dial entry.
Press MENU/SELECT.
2.
The screen shows EDIT NUMBER and the telephone
3.
number.
Use the dialing keys to add digits.
•
Press DELETE X to erase a digit.
•
Press REDIAL/PAUSE to insert a three-second
•
dialing pause (a P appears).
Press MENU/SELECT. The screen shows STORED, and
4.
then you will see the edited speed dial number.
SPEED DIAL #1
8887227702
p
q
EDIT NUMBER
8888832445_
STORED
SPEED DIAL #1
8888832445
p
q
To delete a speed dial number
See To review a speed dial number on page 26 to
1.
show the desired speed dial entry.
Press DELETE X. The screen shows CLEAR SPDIAL?
2.
Press MENU/SELECT to conrm. The screen then
3.
displays DELETED. You cannot retrieve a
deleted entry.
27
CLEAR SPDIAL?
DELETED
Page 33
Caller ID
About caller ID
This product supports caller ID services oered by most telephone service
providers. Caller ID allows you to see the name, number, date and time of calls.
The available caller ID information will appear aer the rst or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of the
caller before answering the call, even while on another call.
It may be necessary to change your telephone service to use this feature.
Contact your telephone service provider if:
You have both caller ID and call waiting, but as separate services (you may
•
need to combine these services).
You have only caller ID service, or only call waiting service.
•
You don’t subscribe to caller ID or call waiting services.
•
There are fees for caller ID services. In addition, services may not be available in
all areas.
This product can provide information only if both you and the caller are in
areas oering caller ID service and if both telephone service providers use
compatible equipment. The time and date, along with the call information, are
from the telephone service provider.
Caller ID information may not be available for every incoming call. Callers may
intentionally block their names and/or telephone numbers.
NOTE: You can use this product with regular caller ID service, or you can use this product’s other
features without subscribing to caller ID or combined caller ID with call waiting service.
28
Page 34
Caller ID
Caller ID history
How the caller ID history (caller ID log) works
The telephone stores caller ID information about the last 65 incoming calls.
Entries are stored in reverse chronological order. The phone deletes the oldest
entry when the log is full to make room for new calls. If you answer a call before
the information appears on the screen, it does not show in the caller
ID history.
Caller ID entries are listed in reverse chronological order. If there are
consecutive incoming calls from the same caller ID number, the caller ID history
only shows the last call information from that number.
Missed (new) call indicator
When the telephone is in idle mode and has new or
missed calls, its screen shows XX MISSED CALLS.
16 MISSED CALLS
When you press CALL LOG to review the caller history,
the missed call indicator will be cleared. If you do not
11/20
12:00
AM
want to review the missed calls one by one, but still want
to keep them in the caller ID history, you can press and hold CANCEL to clear
the indicator when the telephone is in idle mode.
The NEW icon in each missed call entry will not be cleared until you review it.
The missed call indicator will display and resume counting again aer receiving
a new missed call.
29
Page 35
Caller ID
Caller ID operation
Memory match
If the incoming telephone number matches the last seven digits of a telephone
number in your directory, the name that appears on the screen matches the
corresponding name in your directory.
For example, if Christine Smith calls, her name appears as CHRIS if this is how
you entered it into your directory.
NOTE: The number shown in the caller ID log will be in the format sent by the telephone
service provider. The telephone service provider usually delivers 10-digit phone numbers (area
code plus telephone number). If the telephone number of the caller does not match a number
in your directory, the name will appear as it is delivered by the telephone service provider.
CHRIS
800-360-4121
9/16 10:34
AM
30
Page 36
Caller ID
Caller ID operation
Review the caller ID history
Review the caller ID history to nd out who called, to return the call, or to copy
the caller’s name and number into your directory. CALL LOG EMPTY appears if
there are no records in the caller ID history.
When the telephone is in idle mode, press
1.
CALL LOG to review the caller ID history in reverse
chronological order starting with the most recent call.
Press CALL LOG or DIRECTORY to scroll through
2.
the entries.
Press CANCEL to exit the caller ID history.
3.
Caller’s name
CHRISTINE SMITH
Caller’s number
Date of call
888-722-7702
11/20
p
q
12:00
NEW
AM
No:
5
CHRISTINE SMITH
888-722-7702
p
q
11/20
Appears if it is a new or
missed call
12:00
NEW
AM
No:
5
Time of call
Caller ID entry number
View dialing options
Although the incoming caller ID log entries have 10 digits (the area code plus
the seven-digits number), in some areas, you may need to dial only the seven
digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You
can change and store the number of digits that you dial in the caller ID history.
While reviewing a caller ID history entry, press # (pound
key) repeatedly to show dierent dialing options for
local and long distance numbers before dialing or saving
the telephone number in the directory or speed dial
CHRISTINE SMITH
888-722-7702
11/20
p
q
12:00
NEW
AM
memory.
#
1888-7227702
722-7702
1-722-7702
888-722-7702
When the number is in the correct format for dialing,
li the handset or press SPEAKER to call the
number.
To save the number to the directory or speed dial
Press
memory, see Save a caller ID log entry to the
directory on page 33 or Save a caller ID log entry to a speed dial memory
location on page 34.
5
No:
31
Page 37
Caller ID
Caller ID operation
Dial a caller ID log entry
Press CALL LOG to enter the caller ID history when the telephone is idle.
1.
Press CALL LOG or DIRECTORY to scroll to the desired entry.
2.
Li the handset or press SPEAKER to dial the displayed number.
3.
Delete caller ID log entries
To delete an entry:
When the telephone is idle, press CALL LOG to enter
1.
the caller ID history.
Press CALL LOG or DIRECTORY to scroll to the
2.
desired entry.
Press DELETE X to delete the displayed entry. The
3.
screen displays DELETED briey, and then shows the
next entry.
To delete all entries:
When the telephone is idle, press and hold DELETE X.
1.
The screen displays CLEAR CALL LOG?
Press MENU/SELECT within three seconds to conrm.
2.
The screen displays DELETED, and then returns to
idle mode.
CHRISTINE SMITH
888-722-7702
p
q
11/20
CLEAR CALL LOG?
12:00
DELETED
NEW
AM
5
No:
32
DELETED
Page 38
Caller ID
Caller ID operation
Save a caller ID log entry to the directory
Press CALL LOG to enter the caller ID history when
1.
the telephone is idle.
Press CALL LOG or DIRECTORY to scroll to the
2.
desired entry.
Press MENU/SELECT. Use the dialing keys to edit the
3.
name, if necessary.
Press DELETE X to erase a character.
•
Press CALL LOG or DIRECTORY to move the
•
cursor to the le or right.
Press MENU/SELECT to conrm. The screen displays
4.
SAVED TO DIR.
NOTES:
You may need to change how a caller ID number is dialed if the
•
entry does not appear in the correct format. Caller ID numbers may appear with an area code
that is not necessary for local calls, or without a 1 that is necessary for long distance calls (see
View dialing options on page 31).
If there is no name in the caller ID history when you press MENU/SELECT in step 3, the screen
•
shows ENTER NAME. Enter the name using the dialing keys, and then press MENU/SELECT to
conrm. The screen shows SAVED TO DIR, and then the telephone returns to caller ID review
mode.
CHRISTINE SMITH
888-722-7702
p
q
11/20
12:00
CHRISTINE
888-722-7702
SAVED TO DIR
NEW
AM
5
No:
33
Page 39
Caller ID
Caller ID operation
Save a caller ID log entry to a speed dial memory location
When the telephone is idle, press CALL LOG to enter
1.
the caller ID history.
Press CALL LOG or DIRECTORY to scroll to the
2.
desired entry.
Press SPEED DIAL. The screen shows ASSIGN SPDIAL
3.
#.
Press a dial pad key (0-9) to choose the desired speed
4.
dial memory location. The screen shows STORED to
conrm.
CHRISTINE SMITH
ASSIGN SPDIAL #
888-722-7702
11/20
p
q
12:00
NEW
AM
No:
_
5
NOTES:
You may need to change how a caller ID number is dialed if the
•
entry does not appear in the correct format. Caller ID numbers
may appear with an area code that is not necessary for local calls,
or without a 1 that is necessary for long distance calls (see View
dialing options on page 31).
If the speed dial memory location you select in step 4 is occupied, the screen shows
•
OVERWRITE?. If you press MENU/SELECT, the new telephone number replaces the old one and
the screen shows STORED to confirm.
STORED
34
Page 40
Caller ID
Reasons for missing caller ID information
There are occasions when other information or no information shows for
various reasons:
On-screen message Reason
PRIVATE NUMBER
The caller prefers not to show the phone number.
PRIVATE NAME
PRIVATE CALLER
UNKNOWN NUMBER
UNKNOWN NAME
UNKNOWN CALLER
The caller prefers not to show the name.
The caller prefers not to show the phone number and name.
Your telephone service provider cannot determine the
caller’s number.
Your telephone service provider cannot determine the
caller’s name.
Your telephone service provider cannot determine the caller’s
name and telephone number.
Calls from other countries may also generate this message.
35
Page 41
Appendix
Screen icons and alert tones
Screen icons
NEW New caller ID log - new and missed calls.
Caller ID entry counter - caller ID entry number.
5
No:
Ringer o - the ringer is o.
Low battery indicator - the power of the installed
batteries is low.
CHRISTINE SMITH
888-722-7702
AUDIO
ASSIST
11/20
p
q
12:00
NEW
AM
No:
5
AUDIO
ASSIST
Audio Assist®- the Audio Assist® feature is turned
on.
Alert tones
One short beep Tone of each key press.
Three short beeps
A buzz sound Error tone.
Press the pVOLUMEq on the telephone base when the volume is
already at its highest or lowest setting.
Audio Assist® is a registered trademark of Advanced American Telephones.
36
Page 42
Appendix
Screen display messages
Screen display messages
CALL LOG EMPTY
CHECK BATTERY
DELETED
DIRECTORY EMPTY
END OF LIST
IN USE/NO LINE
INCOMING CALL
LOW BATTERY
MEMORY FULL
NO NAME FOUND
ONLY 15 ALLOWED
ONLY 24 ALLOWED
STORED
REDIAL EMPTY
XX MISSED CALLS
There are no caller ID history entries.
There is no battery installed or the installed batteries are depleted.
All caller ID history entries have been deleted.
-OR-
A caller ID history entry, directory entry, speed dial entry or redial
number has been deleted.
There are no directory entries.
You have reached the end of the caller ID history.
Another telephone on the same line is in use.
There is no telephone line connected to the telephone.
There is an incoming call.
The battery is low. You should change the batteries.
The directory is full.
There are no entries in the directory matching the key pressed.
You have entered over 15 characters in the name of a directory
entry.
You have entered over 24 digits in the number of a directory entry or
speed dial entry.
The entry is saved in the directory or speed dial memory location
successfully.
There is no redial record.
There are new calls in the caller ID log.
37
Page 43
Appendix
Troubleshooting
If you have diculty with your telephone, please try the following suggestions.
For customer service, or to purchase accessories or replacement parts, visit
our website at www.telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
My telephone does not work at all.
Unplug the batteries and telephone line cord. Wait for approximately 15
•
seconds, then plug them in again. Allow up to one minute for the telephone
to synchronize.
There is no dial tone.
Try the suggestion mentioned above.
•
The telephone line cord may be defective. Try installing a new telephone
•
line cord.
Make sure the coiled handset cord is securely installed between the handset
•
and the telephone base.
Disconnect the telephone base from the telephone jack and connect a
•
dierent telephone. If there is no dial tone on that telephone either, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
I cannot dial out.
Try all suggestions mentioned above.
•
Make sure there is a dial tone before dialing. It is normal if the telephone
•
takes a second or two before producing a dial tone. Wait an extra second
before dialing.
Check that all the telephones connected to the same telephone line are
•
hung up.
Make sure to set the DIAL MODE to the correct setting (touch-tone dialing or
•
pulse dialing) for the service in your area (see Dial mode on page 12).
If any of your other telephones are having the same problem, the problem is
•
in the wiring or telephone service. Contact your telephone service provider
(charges may apply).
If you are using the speakerphone, eliminate any background noise. Noise
•
from a television, radio, or other appliances might cause the telephone to
not dial out properly. If you cannot eliminate the background noise, rst try
muting the telephone before dialing, or dialing from another room in your
home with less background noise.
38
Page 44
Appendix
Troubleshooting
The telephone does not ring when there is an incoming call.
Make sure the ringer is on (see page 16).
•
Make sure the telephone line cord is plugged in properly (see Telephone
•
installation on page 6).
There may be too many extension telephones on the telephone line to allow
•
all of them to ring simultaneously. Try unplugging one telephone at a time until
the telephones start ringing.
Test a working telephone at the same telephone jack. If another telephone
•
has the same problem, the problem is in the telephone jack. Contact your
telephone service provider (charges may apply).
The telephone line cord may be defective. Try installing a new telephone line
•
cord.
My calls fade out or cut in and out when I am using the telephone.
If you are using the handset when this problem occurs, try unplugging the
•
coiled handset cord and rmly plugging it in the handset and telephone base
again.
If you are using the speakerphone when this problem occurs, eliminate any
•
background noise. Noise from the television, radio, or other appliances may
cause the speakerphone to cut in and out. Try pressing MUTE when you are
not speaking to eliminate the background noise.
Disconnect the telephone base from the telephone wall jack and plug in
•
another corded telephone. If calls are still not clear, the problem is probably
in the wiring or telephone service. Contact your telephone service provider
(charges may apply).
If you subscribe to high-speed Internet service (DSL - digital subscriber
•
line) through your telephone line, you must install a DSL lter between the
telephone line cord and the telephone wall jack (see Telephone installation
on page 6). The lter prevents noise and caller ID problems caused by DSL
interference. Please contact your DSL service provider for more information
about DSL lters.
I hear other calls when using the telephone.
Disconnect the telephone base from the telephone wall jack. Plug in a
•
dierent telephone. If you still hear other calls, the problem is probably in
the wiring or telephone service. Contact your telephone service provider
(charges may apply).
appears on the screen.
The batteries need to be replaced. Replace four new alkaline AA batteries.
•
39
Page 45
Appendix
Troubleshooting
Display screen is blank.
Make sure you have properly installed four working alkaline batteries (See
•
Battery installation on pages 4-5).
Operation during a power failure.
This telephone operates during a power failure if a telephone line cord is
•
plugged between the telephone wall jack and the telephone base. You are
able to answer calls with the handset, and make calls using the dialing keys.
No other features work unless batteries are installed. All settings in menu
options are retained during a power failure if a telephone line cord is plugged
between the telephone wall jack and the telephone base.
If you neither install batteries nor a telephone line, aer a few minutes, the
•
telephone clears the directory, caller ID history, speed dial memory, and the
last number dialed memory. At the same time, all settings in menu options
change back to their default settings.
My caller ID features are not working properly.
Caller ID is a subscription service. You must subscribe to this service from
•
your telephone service provider for this feature to work on your telephone.
The caller may not be calling from an area that supports caller ID.
•
Both your and the caller’s telephone service providers must use equipment
•
compatible with caller ID service.
If you subscribe to high-speed Internet service (DSL - digital subscriber
•
line) through your telephone line, you must install a DSL lter between the
telephone line cord and the telephone wall jack (see Telephone installation
on page 6). The lter prevents noise and caller ID problems caused by DSL
interference. Please contact your DSL service provider for more information
about DSL lters.
Make sure the area codes are set correctly (see Home area code on page 13
•
and Local area code on page 14).
Reset the telephone. See Common cure for electronic equipment on
•
page 41.
The telephone does not receive caller ID or the telephone does not display
caller ID during call waiting.
Make sure you subscribe to caller ID with call waiting features provided by
•
the telephone service provider.
The caller might not be calling from an area that supports caller ID.
•
Both your and the caller’s telephone service providers must use equipment
•
compatible with caller ID service.
40
Page 46
Appendix
Troubleshooting
I’ve set my LCD language to Spanish or French and I don’t know how to
change it back to English.
When the telephone is in idle mode, press MENU/SELECT once, then enter
•
3645474#.
*
I subscribe to a nontraditional telephone service that uses my computer to
establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
•
Make sure your Internet connection is working properly.
•
Make sure that the soware is installed and running for your nontraditional
•
telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB port on
•
your computer. Do not plug into a multiple port USB hub (USB splitter) that is
not powered.
In a few rare instances, the USB port on your computer may not have
•
enough power. In these instances, try using a USB hub with its own external
power supply.
If you are using a rewall, it may prevent access to your nontraditional
•
telephone service provider. Contact your service provider for more
information.
Common cure for electronic equipment:
If the telephone is not responding normally, try resetting the telephone. Do the
following in the order listed:
Disconnect the telephone line cord from the telephone base.
1.
Remove the batteries.
2.
Wait a few minutes before connecting the telephone line cord to the
3.
telephone base.
Place the batteries back.
4.
Wait for the telephone to synchronize its connection. This might take up to
5.
one minute.
41
Page 47
Appendix
General product care
To keep your telephone working well and looking good, follow these guidelines:
Avoid putting it near heating appliances and devices that generate electrical
•
noise (for example, motors or uorescent lamps).
DO NOT expose it to direct sunlight or moisture.
•
Avoid dropping the telephone or treating it roughly.
•
Clean with a so cloth.
•
Never use a strong cleaning agent or abrasive powder because this can
•
damage the nish.
Retain the original packaging in case you need to ship it at a later date.
•
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Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions that may appear
in this user’s manual. Always follow basic safety precautions when using this product to
reduce the risk of injury, re, or electric shock.
Safety information
Read and understand all instructions in the user’s manual. Observe all markings on the product.
•
Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock
•
from lightning.
Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it
•
immediately, but use a telephone away from the area where gas is leaking. If this product is a
cordless model, make sure the telephone base is also away from the area.
Do not use this product near water or when you are wet. For example, do not use it in a wet
•
basement or shower, nor next to a swimming pool, bathtub, kitchen sink, and laundry tub. Do
not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids,
unplug any line or power cord immediately. Do not plug the product back in until it has dried
thoroughly.
Install this product in a protected location where no one can trip over any line or power cords.
•
Protect cords from damage or abrasion.
If this product does not operate normally, read Troubleshooting in this user’s manual on pages
•
38-41. If you cannot solve the problem, or if the product is damaged, refer to Limited warranty
on pages 46-47. Do not open this product except as may be directed in your user’s manual.
Opening the product or reassembling it incorrectly may expose you to hazardous voltages or
other risks.
If this product has replaceable batteries, replace batteries only as described in your user’s
•
manual on pages 4-5. Do not burn or puncture batteries—they contain caustic chemicals.
If this product has a three-prong (grounding) plug or a polarized plug with one wide prong, it
•
might not t in outlets that are not polarized. Do not defeat the purpose of these plugs. If they
do not t in your outlet, the outlet should be replaced by an electrician.
SAVE THESE INSTRUCTIONS
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Appendix
FCC and ACTA information
If this equipment was approved for connection to the telephone network prior to July 23,
2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If
the equipment was approved aer that date, it complies with the Part 68 rules and with the
Technical Requirements for Connection of Equipment to the Telephone Network adopted by the
Administrative Council for Terminal Attachments (ACTA). We are required to provide you with the
following information.
Product identier and REN information
1.
The label on the back or bottom of this equipment contains, among other things, an identier
indicating product approval and the Ringer Equivalence Number (REN). This information must
be provided to your telephone service provider upon request. For equipment approved prior
to July 23, 2001, the product identier is preceded by the phrase “FCC Reg No.” and the REN is
listed separately. For equipment approved aer that date, the product identier is preceded
by “US” and a colon (:), and the REN is encoded in the product identier without a decimal point
as the sixth and seventh characters following the colon. For example, the product identier US:
AAAEQ03T123XYZ indicates the REN would be 0.3.
The REN is used to determine how many devices you can connect to your telephone line and
still have them ring when you are called. In most, but not all areas, the sum of all RENS should
be ve (5.0) or less. You might want to contact your telephone service provider for more
information.
Connection and use with the nationwide telephone network
2.
The plug and jack used to connect this equipment to the premises wiring and the telephone
network must comply with the applicable part 68 rules and technical requirements adopted by
ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed
to be connected to a compatible modular wall jack that is also compliant. An RJ11 jack should
normally be used for connecting to a single line and an RJ14 jack for two lines, see installation
instructions in the user’s manual. This equipment may not be used with coin telephone lines
or with party lines. If you have specially wired alarm dialing equipment connected to your
telephone line, ensure the connection of this equipment does not disable your alarm equipment.
If you have questions about what will disable the alarm equipment, consult your telephone
service provider or qualied installer.
Repair instructions
3.
If this equipment is malfunctioning, it must be unplugged from the modular wall jack until the
problem has been corrected. Repairs to this telephone equipment can only be made by the
manufacturer or its authorized agents. For repair procedures, follow the instructions outlined
under the limited warranty.
Rights of the telephone service provider
4.
If this equipment is causing harm to the telephone network, the telephone service provider
may temporarily discontinue your telephone service. The telephone service provider is
required to notify you before interrupting service. If advance notice is not practical, you will be
notied as soon as possible. You will be given the opportunity to correct the problem and the
telephone service provider is required to inform you of your right to le a complaint with the
FCC. Your telephone service provider may make changes in its facilities, equipment, operation,
or procedures that could aect the proper functioning of this product. The telephone service
provider is required to notify you if such changes are planned.
Hearing aid compatibility
5.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
44
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Appendix
FCC and ACTA information
Programming/testing of emergency numbers
6.
If this product has memory dialing locations, you may choose to store police, re department
and emergency medical service telephone numbers in these locations. If you do, please keep
three things in mind:
We recommend that you also write the telephone number on the directory card (if
a.
applicable), so that you can still dial the emergency number manually if the memory dialing
feature doesn’t work.
This feature is provided only as a convenience, and the manufacturer assumes no
b.
responsibility for customer reliance upon the memory feature.
Testing the emergency telephone numbers you have stored is not recommended. However, if
c.
you do make a call to an emergency number:
You must remain on the line and briey explain the reason for the call before hanging up.
•
Programming/testing of emergency numbers should be performed during o-peak
•
hours, such as in the early morning or late evening, when the emergency services tend to
be less busy.
Part 15 of FCC rules
Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not
installed and used properly, may cause interference to radio and television reception. This product
has been tested and found to meet the standards for a class B digital device, as specied in part 15
of the FCC rules.
These specications are designed to provide reasonable protection against such interference
in a residential installation. However, there is no guarantee that interference will not occur in a
particular installation.
If this product causes interference to radio, VCR or television reception when it is in use, you might
correct the interference with any one or all of these measures:
Where it can be done safely, re-orient the receiving radio, VCR or television antenna.
•
To the extent possible, relocate the radio, VCR, television or other receiver with respect to the
•
telephone equipment.
If this telephone product runs on AC power, plug your product into an AC outlet that’s not on the
•
same circuit as one used by your radio, VCR or television.
Consult a dealer or an experienced radio/TV technician for help.
•
Modications to this product, not expressly approved by the manufacturer, could void the
user’s authority to operate the equipment.
45
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Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all
questions about this product should be directed to: In the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111. In Canada, call
1 (866) 288-4268.
What does this limited warranty cover?
1.
The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
What will be done if the PRODUCT is not free from defects in materials and workmanship
2.
during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative repairs
or replaces at the manufacturer’s option, without charge, a materially defective PRODUCT. If the
manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the
manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished
PRODUCT of the same or similar design. The manufacturer retains the defective parts, modules,
or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your
exclusive remedy. The manufacturer returns the repaired or replacement products to you in
working condition. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
3.
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the
terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty;
whichever is longer.
What is not covered by this limited warranty?
4.
This limited warranty does not cover:
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
•
improper installation, abnormal operation or handling, neglect, inundation, re, water, or
other liquid intrusion; or
PRODUCT that has been damaged due to repair, alteration, or modication by anyone other
•
than an authorized service representative of the manufacturer; or
PRODUCT to the extent that the problem experienced is caused by signal conditions,
•
network reliability or cable or antenna systems; or
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
•
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic
•
serial numbers have been removed, altered or rendered illegible; or
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States
•
of America or Canada, or used for commercial or institutional purposes (including but not
limited to products used for rental purposes); or
PRODUCT returned without a valid proof of purchase (see item 6); or
•
Charges for installation or setup, adjustment of customer controls, and installation or repair
•
of systems outside the unit.
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Appendix
Limited warranty
How do you get warranty service?
5.
To obtain warranty service in the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111. In Canada, please dial
1 (866) 288-4268.
NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s
controls and features might save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport
of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced
PRODUCT under this limited warranty. Transportation, delivery or handling charges are prepaid.
The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the
PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the
terms of this limited warranty, the manufacturer noties you and requests that you authorize
the cost of repair prior to any further repair activity. You must pay for the cost of repair and
return shipping costs for the repair of products that are not covered by this limited warranty.
What must you return with the PRODUCT to get warranty service?
6.
You must:
Return the entire original package and contents including the PRODUCT to the service
a.
location along with a description of the malfunction or diculty; and
Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased
b.
(PRODUCT model) and the date of purchase or receipt; and
Provide your name, complete and correct mailing address, and telephone number.
c.
Other limitations
7.
This warranty is the complete and exclusive agreement between you and the manufacturer of
this AT&T branded PRODUCT. It supersedes all other written or oral communications related to
this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty
exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There
are no other express warranties. No one is authorized to make modications to this limited
warranty and you should not rely on any such modication.
State/Provincial Law Rights: This warranty gives you specic legal rights, and you might also
have other rights that vary from state to state or province to province.
Limitations: Implied warranties, including those of tness for a particular purpose and
merchantability (an unwritten warranty that the PRODUCT is t for ordinary use) are limited to
one year from date of purchase. Some states/provinces do not allow limitations on how long
an implied warranty lasts, so the above limitation might not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential, or similar damages
(including, but not limited to lost prots or revenue, inability to use the PRODUCT or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting
from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclusion might not apply to
you.
Please retain your original sales receipt as proof of purchase.
47
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Appendix
Technical specications
Operating temperature 32°F — 122°F
REN 1.0B
0°C — 50°C
48
Page 54
Index
Index
A
Alert tones, 36
Answering a call, 15
Audio Assist®, 19
B
Batteries, 4–5
C
Caller ID, 28–35
Call waiting, 17
Chain dialing, 18
Character chart, 20
Contrast, 12
D
Date and time, 11
Dial a directory number, 23
Dial a speed dial number, 26
Dialing pause, 21, 23, 25, 27
Dial mode, 12
Directory, 20–27
E
Ending a call, 15
H
Handset tab, 7, 9
Home area code, 13
M
Making a call, 15
Mute, 17
O
On-hook dialing (predialing), 15
P
Predialing, 15
Q
Quick reference guide, 1–2
R
Ringer volume, 16
S
Screen icons, 36
Speakerphone, 15
Speed dial, 25–27
T
Tabletop installation, 9
Technical specication, 48
Telephone installation, 6
Temporary tone dialing, 19
Troubleshooting, 38
V
Volume control, 17
I
Important safety information, 43
L
Language, 13
Last number redial, 16
Limited warranty, 46–47
Local area code, 14
W
Wall-mount installation, 7
49
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www.telephones.att.com
Audio Assist® is a registered trademark of Advanced American Telephones.
© 2012-2016 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 8.0 AT&T 12/16.
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