AT&T Calypso User Manual

DOC20200404
AT&T Calypso
User Guide

Contents

Getting started .........................................................9
About the user guide ....................................................10
Set up your phone ....................................................11
Parts and functions ......................................................11
Battery use .............................................................14
Install a SIM/SD Card ....................................................17
Turn your phone on and of f ...............................................20
Use the touch screen ....................................................21
Complete the setup screens ..............................................22
Basic operations .......................................................23
Home screen and Apps list ...............................................24
Phone settings menu ....................................................27
Portrait and landscape screen orientation ..................................28
Capture screenshots ....................................................29
Applications ...........................................................29
Phone number .........................................................37
Airplane mode .........................................................38
Enter text ..............................................................39
Google account ........................................................43
Lock and unlock your screen .............................................47
Home screen basics .....................................................48
Status bar and Notication panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Customize the Home screen ..............................................56
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Making connections ....................................................61
Phone ..............................................................62
Make a call ............................................................62
Call settings ............................................................71
Contacts ............................................................73
Add a contact ..........................................................73
Edit a contact ..........................................................79
Delete a contact ........................................................80
Share a contact ........................................................81
Messaging ...........................................................82
Text and multimedia messages ...........................................82
Gmail .................................................................86
Internet and social networking ..........................................90
Chrome browser ........................................................90
Facebook Lite ..........................................................91
Connectivity .........................................................92
Transfer les between your phone and a computer ..........................92
Wi-Fi ...................................................................95
Bluetooth ..............................................................96
Apps and entertainment ...............................................102
Camera and video ...................................................10 3
Camera overview ......................................................10 3
Take photos and record videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Camera settings .......................................................107
View pictures and video using Photos .....................................109
Edit photos ............................................................111
Share pictures and videos ...............................................113
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Calendar .............................................................114
Navigation apps .......................................................11 8
Google Go ............................................................121
Calculator ............................................................123
Clock ................................................................12 6
Entertainment and activities ..........................................133
YouTu be ..............................................................133
Settings ..............................................................135
Basic settings .......................................................136
Network & internet ...................................................138
Wi-Fi ..................................................................138
Wi-Fi Calling ..........................................................141
Mobile network ........................................................142
Data usage ...........................................................142
Hotspot & tethering .....................................................143
Airplane mode ........................................................14 5
VPN (Virtual Private Networks) ............................................14 5
Private DNS ............................................................146
Wireless Emergency Alerts ...............................................146
Connected devices ..................................................147
USB ..................................................................147
Pair new device ........................................................148
Connection preferences ................................................148
Bluetooth .............................................................148
Cast .................................................................150
Printing ...............................................................151
Files received via Bluetooth ..............................................151
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Apps & notications ..................................................152
Recently opened apps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Notications ...........................................................15 3
Screen time ...........................................................15 4
Default apps ..........................................................15 4
Permission manager ....................................................154
Special app access ....................................................15 4
Battery .............................................................155
Battery consumption notication .........................................156
Battery Saver ..........................................................156
Battery Manager .......................................................157
Battery percentage ....................................................158
Last full charge ........................................................158
Screen usage since full charge ..........................................158
Display .............................................................159
Brightness level ........................................................159
Night Light ............................................................160
Adaptive brightness ....................................................160
Wallpaper ............................................................160
Dark theme ...........................................................160
Screen timeout ........................................................16 0
Auto- rotate screen .....................................................16 0
Font size ..............................................................160
Display size ............................................................161
Lock screen display ....................................................161
Sound ..............................................................162
Media volume .........................................................162
Call volume ...........................................................162
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Ring volume ...........................................................163
Alarm volume .........................................................163
Vibrate for calls ........................................................16 3
Do Not Disturb .........................................................163
Shortcut to prevent ringing ..............................................163
Phone ringtone ........................................................16 3
Default notication sound ...............................................163
Default alarm sound ....................................................163
Other sounds and vibrations .............................................164
Storage ............................................................165
SD card ...............................................................166
Privacy .............................................................167
Permission manager ....................................................167
Show passwords .......................................................167
Lock screen ...........................................................168
Autoll service from Google ..............................................168
Google location history .................................................16 8
Activity controls ........................................................168
Ads ..................................................................168
Usage & diagnostics ....................................................16 8
Location ............................................................169
Recent location requests ................................................17 0
App permission ........................................................170
Wi-Fi and Bluetooth scanning ............................................170
Emergency Location Service .............................................170
Google Location Accuracy ..............................................17 0
Google Location History .................................................170
Google Location Sharing ................................................170
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Security ............................................................171
Google Play Protect ....................................................172
Find My Device ........................................................172
Security update ........................................................17 3
Google Play system update .............................................173
Screen lock ...........................................................174
Smart Lock ............................................................17 5
Device admin apps ....................................................176
SIM card lock ..........................................................176
Encryption & credentials ................................................176
Trust agents ...........................................................17 7
Screen pinning ........................................................177
Accounts ...........................................................178
Add account ..........................................................178
Automatically sync data ................................................178
Accessibility ........................................................179
Real-Time text call ......................................................179
Volume key shortcut ....................................................18 0
Downloaded services ...................................................18 0
Text-to-speech output ..................................................18 0
Display ...............................................................181
Interaction controls .....................................................181
Audio & on -screen text ..................................................182
Experimental ..........................................................18 2
Digital Wellbeing & parental controls ...................................183
Your Digital Wellbeing tools ..............................................18 3
Ways to disconnect ....................................................18 4
Reduce interruptions ...................................................18 4
7
Show icon in the app list ................................................184
Parental controls .......................................................18 4
Google ............................................................185
System .............................................................186
Languages & input .....................................................186
Gestures ..............................................................18 8
Date & time ...........................................................189
Backup ...............................................................19 0
Reset options ..........................................................190
About phone ........................................................191
Getting help ..........................................................193
For assistance .......................................................194
Troubleshooting .......................................................194
Specications .........................................................197
Licenses ..............................................................198
Copyright information ..................................................198
Safety and use ........................................................199
Important health information and safety precautions ......................200
Electrical safety ....................................................... 200
Safety precautions for proper grounding installation ....................... 200
Safety precautions for power supply unit ..................................201
Protect your phone .................................................... 208
FCC Regulations .......................................................212
RF Exposure Information (SAR) ...........................................213
Hearing Aid Compatibility ............................................214
Warranty ...........................................................215
8

Getting started

The topics in this section will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
9

Introduction

The following topics describe the basics of using this guide and your new phone.

About the user guide

Thank you for purchasing your new U318AA Smartphone. The following topics explain how best to use this guide to get the most out of your phone.
Before using your phone
Read the Safety Information Guide that came with your device thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the user guide
Note that most descriptions in this guide are based on your phone’s setup at the time of purchase. Unless otherwise noted, instructions begin from the phone’s Home screen, which is displayed by pressing the Home button . Some operation descriptions may be simplied.
Screenshots and key labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels are simplied for description purposes and differ from your phone’s display.
Other notations
In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.” A microSD™ or microSDHC™ card is referred to as an “SD card” or a “memory card.”
10

Set up your phone

The following topics give you all the information you need to set up your phone and wireless service for the rst time.

Parts and functions

These topics illustrate your phone’s primary parts and key functions.
Proximity
and light
sensor
Front
camera
Touch
screen
Headset port
Receiver
LED indicator
Volume
keys
Power
key
Rear camera
Flash
Microphone
Back
removal
notch
USB charging & accessory port
Speaker
Note: Your phone’s screens and app layouts are subject to change. This user
guide uses sample images only.
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Part Description
Flash
Front camera
Headset port
LED indicator
• Brighten photos taken indoors or at night.
• Use as a ashlight to see in dark areas.
Take pictures and record videos while facing the screen.
Plug in a headset (sold separately) to listen to music or for convenient, hands-free conversations.
Be informed of status changes and notications on the phone with an LED indicator light on the front display.
A blinking green light indicates a notication was received.
A solid red light while not connected to a charger indicates the battery is less than 15%.
While charging, a solid red light indicates the battery is less than 95%.
While charging, a solid green light indicates the battery is more than 95%.
If a notication is received while the phone is charging, the indicator will blink green. The notication lights have priority over the battery lights.
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Part Description
Microphone
Transmit your voice electronically for a call, voice recording, or Google Assistant.
• Press to turn the screen on or off.
Power key
• Press and hold to turn the phone on or off.
• Press along with the Volume down key to take
a screenshot.
Proximity and light sensor
A sensor will automatically dim or brighten the screen according to the environment.
Rear camera Take pictures and record videos with a 5 MP lens.
Receiver Hear the caller and automated prompts.
Speaker Listen to calls, automated prompts, and music.
• View information needed to operate
Touch screen
your phone.
• Access your phone’s features and
applications.
USB charging & accessory port
Volume keys
Connect the USB cable (included) for charging, or connect other accessories.
Adjust the volume for ringtones, media, notications, and system sounds.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
13

Battery use

The following topics explain how to care for and remove your phone’s battery.
Battery cautions
Storage: Avoid storing or leaving the battery with no charge remaining.
Saved information and settings may become lost or changed, or the battery may become unusable. Charge once every six months before storing or leaving unused for a long period of time.
Bulges: Depending on use, bulges may appear near the end of battery life. This does not affect safety.
Replacement: The battery is a consumable item. It needs to be replaced if operating time shortens noticeably.
Cleaning: Clean soiled terminals between the battery and phone with a clean, dry cotton swab. Soiled terminals can result in a poor connection and prevent charging and other issues.
14
Charge the battery
Follow these instructions to charge your phone’s battery using either the included AC adapter or via USB connection on your computer.
Charge using the AC adapter
1. Connect one end of the data cable to the USB port located on the bottom of your phone.
15
2. Connect the other end to the power adapter.
3. Connect the power adapter to an electrical outlet to fully charge your phone.
Use the power adapter that comes with your phone; using other adapters may damage your phone.
Charging your phone with a USB cable connected to a laptop will take longer than with the power adapter.
The phone will power off automatically when the battery is too low. Charge the battery if this happens. When the battery is critically low, the phone may need a few minutes to build a charge before turning back on. Playing games or performing other activities while charging may drain the battery and cause it to power off.
The battery will gradually discharge if it is left unused for a long period of time. Before using the battery again, you must recharge it in order to power on and use your phone normally.
16

Install a SIM/SD Card

Insert a Nano SIM/microSD card
1. From the back of the phone, insert a ngernail into the small slot at the bottom left corner and gently pull up to remove the back cover.
Note: The back cover cannot be removed while the charger is plugged in.
2. On the back of the phone, slide the Nano SIM card into the SIM card slot at the top left with the gold contacts facing down.
3. Slide the microSD card into the SD card slot at the top right.
4. Replace the back cover and press rmly around side and all four corners until it snaps into place.
nanoSIM microSD
Back removal notch
Mount an SD card
1. With an SD card inserted, swipe up from the Home screen to access Apps and tap Settings .
2. Tap Storage > SD CARD.
3. Tap MOUNT on the prompted screen.
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Unmount an SD card
Always unmount an SD card before removing it from your phone to avoid corrupting or damaging the les on the SD card.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Storage > .
Your SD card is now safely unmounted. To use this SD card again, you will need to remove (see below) and mount it again.
Remove an SD card
1. From the back of the phone, insert a ngernail into the small slot at the bottom left corner and gently pull up to remove the back cover.
Note: The back cover cannot be removed while the charger is plugged in.
2. On the back of the phone, slide the microSD card out of the SD card slot at the top right.
18
Format an SD card
When you insert an optional SD card for the rst time, it is recommended that you format it on your phone.
Note: Formatting your SD card will erase all les on the card. Make sure to back up your les in another location before formatting.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Storage > SD CARD.
3. Tap Menu > Storage settings.
4. Select Format or Format as internal, then tap FORMAT SD CARD to conrm.
All data on the SD card will be erased, and the card will be formatted for use on your phone.
19

Turn your phone on and off

The instructions below explain how to turn your phone on and off.
Turn your phone on
Press and hold the Power key until the device turns on.
Turn your phone off
1. Press and hold the Power key.
2. Tap Power off.
Power key
20

Use the touch screen

Your phone’s touch screen lets you control actions through a variety of touch gestures.
Tap or touch
Tap or touch with your nger to type characters into the on-screen keyboard, select and open applications and settings, or press on-screen buttons.
Touch and hold
Touch and hold an item to view available options (for example, a contact or link in a Web page), or to move icons or widgets.
Swipe or slide
Quickly drag your nger vertically or horizontally across the screen to swipe or slide.
Drag
Touch and hold your nger with slight pressure, then move your nger slowly across the screen to drag. While dragging, do not release your nger until you have reached the target position.
21
Rotate
Rotate the phone sideways to automatically change the screen orientation from portrait to landscape. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See “Touch screen keyboards” on
page 39 for more details.
Note: To activate Auto-rotate mode, swipe up from Home screen to access Apps and tap Settings > Display > Advanced > Auto-rotate screen, and slide the switch to the On position. You can also activate it by dragging the Status bar down and tapping Auto-rotate .
Pinch and spread
Use your thumb and forenger in a pinching motion on your screen to zoom out, or spread them to zoom in when viewing a picture or a web page. (Move ngers inward to zoom out and outward to zoom in.)

Complete the setup screens

Once your service has been activated, you will need to run Setup. The Setup Wizard will appear to guide you through the basic settings on your device.
You will be prompted to select the language you want to use, set up your Wi-Fi connection, enter your name, set a screen lock method, sign in to your Google™ account, select location services, and more.
Follow the remaining instructions to nish your phone setup.
22

Basic operations

The following topics outline basic features and operations of your phone.
23

Home screen and Apps list

Most of your phone’s operations originate from the Home screen or the Apps (applications) list.
1. From any screen, press the Home button to display the Home screen.
2. From the Home screen, swipe up to access the Apps list.
Home
For information about using the Home screen, see “Home screen basics” on
page 48.
24
Select options and navigate screens
Tap icons, on-screen buttons, and other items to open or activate the assigned function.
Tap the Back button to return to the previous screen.
Recent applications
View your recently used applications by tapping the Recent Apps button .
Back
Recent Apps
25
Switch between recently opened apps
You can easily switch between the apps you’ve recently opened.
Tap the Recent Apps button to see your recently-opened apps.
Tap to clear all apps
1. To close an app, swipe it to the right.
2. To close all of the apps and clear the list, tap Clear all.
You can tap the Recent Apps button twice to quickly switch between the two most recently used apps.
26

Phone settings menu

You can customize your phone’s settings and options in the Settings menu. There are two ways to access the Settings menu:
From the Home screen, swipe up to access Apps and tap Settings .
From any screen, swipe the Status bar down twice and tap Settings .
For more information, see “Basic settings” on page 136 .
“or”
Settings
Settings
27

Portrait and landscape screen orientation

The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (horizontal or widescreen) when the phone is rotated sideways.
Note: Not all screens can be used in landscape orientation.
Turn screen rotation on or off
Drag the Status bar down twice and tap Auto-rotate to turn it on or off.
You can also set the rotation option from the Settings menu. From the
Home screen, swipe up to access Apps and tap Settings . Tap
Display > Advanced > Auto-rotate screen and slide the switch to the
On or Off position to activate or deactivate screen rotation.
28

Capture screenshots

There are two ways to capture a screenshot:
Press and hold the Power key and Volume down key at the same time to capture a screenshot of the current screen.
Touch and hold the Power key from the screen you want to capture, and tap Screenshot in the popup menu.
Your screenshots will be stored in the Screenshots folder in the Gallery app. From the Home screen, tap Gallery >Folders>Screenshots.

Applications

The following topics describe how to access the Apps list and launch applications on your phone.
Launch apps
All installed apps can be accessed and launched from the Apps list.
1. From the Home screen, swipe up to access the Apps list.
2. Tap an app icon to launch the app.
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Work with apps
Group app folders
1. From the Home screen touch a group app folder to open and tap an app shortcut to launch the app.
2. To add more apps to the folder, drag each app over to the folder. See “Ad d
App folders to the Home screen” on page 59.
Tap Folder
Tap Folder Name
Rename Folder
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Control app permissions
The rst time you open an app, you’ll be asked to grant permissions to access certain data or features. This ensures that you have full control of which apps have authorized access.
If you don’t want to grant access for an app, choose DENY. If you choose DENY in a trusted app, you may not be able to use the app or access all the functions. To modify permission settings, follow the steps below:
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Apps & notications > Advanced > Permission manager.
3. Select a category. Tap the app you want to modify permissions for and select Allow or Deny to adjust the permission settings.
Note: These options may vary.
Set default apps
You can choose default apps for web browsing, text messaging, and more.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Apps & notications > Default apps.
3. Choose your default web browser, phone app, messaging app, and more.
31
Choose default apps
Some actions can be performed with more than one app. When performing an action for the rst time, you may be prompted to choose an app. You can choose to use an app only this time by tapping JUST ONCE, or tap ALWAYS to set that app as the default.
You can change the default app at any time in the Settings menu.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Apps & notications > Default apps.
To change the default app for opening links, continue with the steps below:
1. Tap Apps & notications > Default apps > Opening links.
2. Tap the app you want to set and tap Open supported links.
3. Choose Open in this app to set this app as the default to open when you tap a link. You can also choose Ask every time or Don’t open in this app according to your preference.
32
Disable an app
You can disable some default apps which can’t be uninstalled to avoid them running in the background and downloading data.
1. From the Home screen, swipe up to access Apps, and tap Settings .
2. Tap Apps & notications > SEE ALL APPS.
3. Tap the app you want to disable to access App info screen.
4. Tap DISABLE.
33
Apps list
The Apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone.
App Function/Service
Use voice assistant to trigger apps and
Assistant
devices, ask all kinds of questions, make plans, and carry out a variety of useful tasks.
Calculator
Calendar
Camera Take and share pictures and videos.
Chrome
Clock
Perform basic and advanced mathematical calculations.
Create and manage events, meetings, and appointments, organize your time, and schedule reminders for important events.
Surf the Internet with Google’s easy-to-use web browser.
Set alarms, view time zones around the world, use a stopwatch, set a timer, and use your phone as a desk clock.
34
App Function/Service
Contacts Manage all of your contacts in one place.
Duo
Files
Gallery
Make free high-denition video calls to your friends and family.
Access all of your documents, pictures, videos, and downloads.
Manage your photos and back them up to your Google account.
Send, receive, and manage your email
Gmail
messages. This app supports email accounts for Gmail, Yahoo!®, Hotmail®, and more.
Search for information saved on the phone
Google Go
and within phone applications as well as on the Internet.
Determine your location, nd directions,
Maps Go
browse local businesses and attractions, rate and review places, and more.
Messaging Send and receive text messages.
35
App Function/Service
Phone
Play Store
Settings
Place and receive calls, use voicemail, set up and manage contacts, and more.
Download new Android apps, books, movies, and music to your phone.
Adjust options, personalize your phone, view device information, and more.
Sound Recorder Record sounds and play them back.
YouTub e
YT Music
Watch videos or upload your own with the world’s largest video-sharing site.
Stream and browse playlists, albums, and artists from YouTube Music.
36

Phone number

Follow the instructions below to view your phone number.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap About phone .
3. You will see the phone number listed under Phone number.
Phone number
Tap
37

Airplane mode

Airplane mode turns off all functions that emit or receive signals while leaving your phone on so you can use apps that don’t require a signal or data.
To turn on Airplane mode
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Advanced > Airplane mode.
3. Slide the switch to the On position to activate Airplane mode.
You will see the Airplane mode icon in the Status bar.
To turn off Airplane mode
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Advanced > Airplane mode.
3. Slide the switch to the Off position to deactivate airplane mode.
Your phone’s wireless connection features will be restored.
Tip: You can also access Airplane mode through the Quick Settings menu. Swipe the Status bar down twice to access the Quick Settings menu and tap
Airplane mode to enable or disable data transmissions.
Note: If you do not see Airplane mode in the Quick Settings menu, swipe to
the right to locate it.
38

Enter text

You can type on your phone using one of the available touch screen keyboards or Google Voice Typing.
Touch screen keyboards
Your phone offers Google touch screen keyboards for entering text. The keyboard appears automatically on-screen when you tap a text entry eld, and can be used in either portrait or landscape mode. You can also use Google Voice Typing to enter text using your voice (see “Google Voice
Typing” on page 40 for details).
Note: Keyboard layouts and options may change depending on the app currently in use. For example, if you’re entering text into a web search, a Search icon may appear instead of an Enter key.
39
Google keyboard
The Google keyboard of fers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more.
Access Google keyboard settings
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap System > Languages & input > Virtual keyboard > Gboard.
Google Voice Typing
Google Voice Typing uses Google Voice recognition to convert speech to text.
1. From Messaging, tap and speak.
40
Tips for editing text
Your phone has many options to make entering text easier, including copying, cutting, and pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and more.
To edit text you have already entered
1. Touch and hold or double -tap the text you would like to edit.
2. Drag the tabs to adjust the highlighted selection.
3. The following options will appear: Cut, Copy, Paste (if you have text copied on the clipboard), Share, and Select all (if there is more than one word available to select).
Tap and hold
or double-tap
to select text
41
To insert new text
1. Touch where you want to type, the cursor and tab will appear. Drag the tab to move the cursor.
2. Tap the tab to view the pop -up menu, then tap Paste to insert any text you have previously copied.
Tap to insert
42

Google account

You will need a Google account to access several phone features, such as Gmail, Duo, and Google Play Store. Enter your Google account information to access Google apps. These apps sync between your phone and your online Google account.
Create a Google account
If you do not already have a Google account, you can create one online or using your phone.
Note: You can also create and sign into your Google/Gmail account from the Settings menu.
Create a Google account online
1. Using a computer, visit google.com.
2. On the main page, click Sign in > Create account> For myself.
3. Follow the prompts to set up your account:
a. Enter your rst and last name, a desired username/Gmail address, and
create and conrm a password.
b. Add a phone number or secondary email for security (optional).
c. Enter basic personal information.
4. Tap I agree to accept Google’s Privacy and Terms and nish your Google account setup.
43
Create a Google account using your phone
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Accounts > Add account.
3. Tap Google and then tap Create account> For myself.
44
4. Follow the prompts to set up your account. Tap Next to proceed between steps, which may include:
a. Enter your basic information such as rst and last name.
b. Enter a desired username/Gmail address.
c. Create and conrm a password.
d. Add a phone number for security, or tap Skip.
e. Review your account info. Tap Next to conrm.
5. Tap I agree to accept Google’s Privacy and Terms and nish your Google account setup.
45
Sign in to your Google account
If you have a Google account but have not yet signed in with your phone, follow these instructions to sign in to your Google account.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Accounts > Add account > Google.
3. Enter your email address or phone number and tap Next.
4. Enter your password and tap Next.
5. To sync your account information, tap your account. Select the apps you would like to sync with your phone and then tap Menu > Sync now.
Tap to Sync
Apps to Sync
46
Important: AT&T policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To nd out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third­party application’s policies, do not use the application.

Lock and unlock your screen

You can quickly turn your phone screen off when not in use, and unlock it when you need it.
Note:For information on how to adjust the time before the screen turns off, see “Display” on page 159.
Turn the screen off when not in use
To quickly turn the screen off, press the Power key. Pressing the Power key again or receiving an incoming call will turn on your phone screen and display the lock screen.
To save battery power, your phone screen will automatically turn off after being idle for a period of time. You will still be able to receive messages and calls while the phone’s screen is off.
Turn the screen on and unlock it
1. To turn the screen on, press the Power key.
2. Swipe up from the bottom of the screen to unlock it.
If you have set up a screen lock, you will be prompted to unlock your phone. See “Screen lock” on page 174 for details.
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The following topics describe how to use and customize your phone’s home screen, understand the Status bar, and use the Notication panel.

Home screen basics

The Home screen is the starting point for your phone’s applications, functions, and menus. You can customize your Home screen by adding application icons, shortcuts, folders, and more.
Home screen layout
Your Home screen extends beyond the initial screen. Swipe right to display additional screens.
Status bar
Notication area
Back button Recent Apps button
Home button
Status area
App icons
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Item Description
App icons
Add shortcuts to your favorite apps to the home screen.
Back button Tap to return to the previous screen.
Home button Tap to display the main Home screen.
View notications for incoming messages,
Notication area
missed calls, application updates, and more. Drag the Status bar down to display the Notication panel.
• Tap to display a list of recently used apps.
Recent Apps button
• Double tap to swap between your last two used apps.
View phone and service status information
Status area
such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time.
Status bar
Icons indicate your phone’s status (on the right side) and notications (on the left side).
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Extended home screens
In addition to the main Home screen, your phone features extended Home screens to provide more space for adding icons, and more. Press the Home button to display the main Home screen, then swipe to the right to move from the main screen to an extended screen.
To add a new Home screen, drag an app icon to the right edge of the main screen and release the icon. A new extended screen will be added.
Tip: While on an extended screen, press the Home button to return to the main Home screen.
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Status bar and Notication panel
Quickly view your phone’s status and notications at the top of the screen.
Status bar
The Status bar at the top of the Home screen provides phone and service status information on the right side and notication alerts on the left. To view the Notication panel or access the Quick Settings menu, drag the Status bar down from the top of the screen.
Main status icons (Right side)
Icon Status
3G data service
4G LTE data service
Airplane mode enabled
Battery (charging)
Battery (full charge)
Bluetooth® connected
GPS in use
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Icon Status
Headphones
Hotspot
Mute on
Network (full signal)
Network (roaming)
No Network
Speakerphone enabled
Vibrate on
Wi-Fi® enabled
Wi-Fi® Calling enabled
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Main notication icons (Left side)
Icon Notication
Alarm
Download
Event
Keyboard active
Missed call
New Gmail
New text or MMS message
New voicemail
Software update available
USB connection
Update successful
Warning
Wi-Fi® Calling
Note: Additional notication icons may appear. All notications may be accessed through the Notication panel.
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Notication panel
Your phone’s notications appear at the left side of the Status bar. Access the full Notication panel by dragging down the Status bar to check notications, download updates, open messaging apps, access the Quick Settings menu, and more.
Open the Notication panel
1. Swipe down on the Status bar.
2. To check notications, tap an item in the list.
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Close the Notication panel
Swipe up to close the Notication panel, or tap the Back button .
Notication panel layout
The Notication panel gives you access to both notications and the Quick Settings menu.
To access the Quick Settings menu:
1. Swipe the Status bar down to display the Notication panel.
2. Swipe the Status bar down again to access the full Quick Settings menu.
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Customize the Home screen

Learn how to set the wallpaper and add, move, or remove shortcuts and folders from the Home screen.
Operations for rearranging the Home screen
To move app shortcuts icons
From the Home screen, touch and hold an app shortcuts, then drag it to the desired location.
To delete app shortcuts icons From the Home screen, touch and hold an app shortcut, then drag it to
Remove at the top of the screen to delete from Home screen.
To display the Home screen menu
From the Home screen, touch and hold an empty space to display the Home screen menu. Change wallpapers and adjust other Home screen settings from the Home screen menu.
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Change the wallpaper
1. From the Home screen, touch and hold an empty space, then tap
Wallpapers on the Home screen menu.
Tip: You can also access the Wallpapers menu from the Settings menu. From the Home screen, swipe up to access Apps and tap Settings > Display > Wallpaper.
Touch and hold
an empty space
Tap Wallpapers
Choose a wallpaper
Choose where
to apply wallpaper
2. Choose to select the wallpaper from your Gallery photos or standard wallpapers on the phone.
3. Tap Set wallpaper at the top of the screen and choose to set the wallpaper on the Home screen, Lock screen, or both.
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Add shortcuts to the Home screen
Add shortcuts for quick access to favorite apps from the Home screen.
1. From the Home screen, swipe up to access Apps.
2. Touch and hold an app icon, then drag to move it.
3. Drag the icon to an empty location on one of the Home screens. The shortcut will be added to the Home screen.
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Add App folders to the Home screen
You can group Home screen shortcuts into folders for convenient access.
1. Drag an app icon and release it over another app icon on the Home screen to create a folder.
2. Type a name for the folder, and then tap .
3. To add more app shortcuts to the folder, touch and hold an app icon and drag it on top of the new folder.
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Change folder names
Once you have added folders, you can change the name easily from the folder display.
1. Tap the folder to open it.
2. Tap the folder name, type a new name, and then tap .
Remove folder
1. Touch and hold a folder and drag it to Remove at the top of the screen.
Remove apps from a folder
1. Tap a folder to open it.
2. Touch and hold an app in the folder and drag it to the Home screen or to
Remove at the top of the screen.
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Making connections

The topics in this section will explain how to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services.
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Phone

Make a call

From the Home screen, tap Phone .
If the keypad does not appear on the screen, tap to open it.
Enter a phone number in the keypad to make a call. Tap to make a
Voice Call.
To view recent calls, tap the Recents tab.
During a call, you can tap at the bottom of the screen to hang up.
Calls can also be made from other apps that contain your contact
information. Simply tap the phone number to make a call.
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Make a call with Wi-Fi Calling
1. From the Home screen, tap Phone .
2. If the keypad does not appear on the screen, tap to open it. Enter a phone number in the keypad to make a call.
3. Tap to make the call.
4. During a call, you can tap at the bottom of the screen to hang up.
Calls can also be made from other apps that contain your contact information by simply tapping the phone number.
Note: You must have an active Wi-Fi connection to send or receive calls and messages with Wi-Fi Calling. Wi-Fi Calling service must be activated on the device before it can be used.
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Receive a call
The Incoming Call screen is displayed when a call is received, along with the caller’s numbers and other information you’ve entered for that contact. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming Call screen.
To answer a call, swipe up.
To reject a call, swipe down.
Press any side key to mute the ringer.
Any missed calls are logged in Recents .
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Reject a call and send a text message
You can reject an incoming call and automatically send a quick response text message to the caller.
1. When a call arrives, tap on the bottom left corner of the screen. The
ringtone or vibration will stop, and you will see a list of quick preset responses.
2. Tap one of the messages or write your own to send to the caller.
You can edit the preset quick responses from the Call Settings menu. From
the Phone app, tap Menu > Settings > Quick responses. Tap message to
edit or create your own quick response.
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In-call screen layout and operations
While you’re on a call, you will see a number of on-screen options.
In-call screen layout
Tap the on-screen options to activate them during a call.
On-screen options
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On-screen options
Item Description
Overow Menu
Speaker
Tap and select Switch to RTT to send the caller a Real-time text during a call.
Tap to turn the speakerphone on or off.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use.
Mute
Keypad
Hold Tap to hold the current call.
Add call Tap to initiate a 3-way conference call.
End call End the current call.
Merge Join two currently active calls (conference).
Mute the microphone during an active call. Tap again to unmute the microphone.
Tap to show the on-screen keypad. Use the keypad to enter additional numbers, for example, an extension or access code.
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Swap Swap the calls.
Route the phone’s audio through a connected Bluetooth headset.
When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call
icon ( ).
Note: The Headset button is activated to show the current call is routed to the connected
Bluetooth
Bluetooth headset.
To route the current call back to the phone, tap Phone to temporarily use the phone. Tap it again to route the call back to the connected Bluetooth headset.
When Bluetooth or the Bluetooth headset is
turned off, the call will be routed through either
the earpiece or speaker.
Hang up all Hangup all active calls.
Hang up holding
Hang up on hold calls.
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Place a call from Contacts
You can place phone calls directly from your Contacts list.
1. From the Home screen, tap Phone .
2. Tap Contacts to display the Contacts list.
3. Tap a contact.
4. Tap a contact’s number to call to place a call.
5. To end the call, tap .
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Call from Recents
The Recents list allows you to view recently received, placed, or missed calls.
1. From the Home screen, tap Phone .
2. Tap Recents to display the Call Log.
3. Tap to place a call.
Tap to
return call
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You can tap a contact in the Call Log to display more options.
• Create new contact: Create a new contact from an unknown number.
• Add to a contact: Add an unknown number to an existing contact.
• Send a message: Send a text message to the contact/number.
• Block number: Block the contact/number.
• Call details: View detailed call information.
Tap a contact to
display options

Call settings

Congure your voicemail options and a number of other settings for your calls.
Call settings options
1. From the Home screen, tap Phone .
2. Tap Menu > Settings.
3. Congure your phone settings.
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Call settings options
Setting Description
Display options Choose how to sort and display your contacts.
Sounds and vibration
Quick responses
Calls
Blocked numbers
Voicemail
Accessibility
About View more information about your phone.
Adjust call and ringtone volume, change your alert tones, activate Do Not Disturb, and more.
Edit or create quick response text messages. See “Reject a call and send a text message” on
page 65 for more information.
Set Fixed Dialing Numbers, call forwarding, call barring, and more.
Manage numbers and contacts you have blocked.
Set up voicemail, manage notications, and more.
Congure RTT settings, enable or disable hearing aid compatibility, and enable or disable noise reduction.
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Contacts

Add a contact

You can add contacts from the Phone app. Enter details such as name, phone numbers, email addresses, mailing addresses, and more.
1. From the Home screen, swipe up and tap Contacts .
2. Tap to add a contact.
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3. If you have multiple accounts on your phone, select where you want to save the contact.
Select Phone contact to save your contact on your phone only; they will not be synced with your Google account.
Select an account such as Google to save the contact to that account. These will be synced automatically with your account.
Select your SIM card or SD card name to save the contact to your SIM card or SD card. Your contact will be available on any phone your SIM card or SD card is mounted in.
Tap to add photo
Add contact information
4. Use the keyboard to enter information.
Note: To select a type (label) for a phone number, email address or postal address (such as Mobile, Home, Work, etc.), tap the arrow and select the appropriate type.
5. When you are nished, tap SAVE .
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Save a phone number
You can save a phone number to Contacts directly from the phone keypad.
1. From the Home screen, tap Phone > Keypad .
2. Enter a phone number and tap Create new contact to add a new contact or tap Add to a contact to add the number to an existing contact.
3. To add the number to an existing contact, tap the contact you want to update and add the number to the desired eld. To add a new contact, enter the name and any additional information.
4. Tap SAVE.
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View contacts
View a contact’s details.
1. From the Home screen, swipe up and tap Contacts .
2. Tap a contact to view their details.
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Contacts screen layout
Menu
Favorites
Index
Contact image
Search
Contact name
Add new
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Contacts screen options
Item Description
Add new Add a new contact.
Contact
Favorites
Index Browse contacts alphabetically.
Menu
Search Search contacts.
Tap to show contact’s details, place a call, send a message, and more.
Add a contact as a favorite. You can view your favorite contacts in the Phone app.
View your contacts by labels or accounts, and adjust settings.
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Edit a contact

Add or edit a contact’s information, assign a photo, customize with a unique ringtone, and more.
1. From the Home screen, swipe up and tap Contacts .
2. Tap a contact to view their details
3. Tap Edit .
4. Tap the eld you want to change or add.
5. Add or edit the information, and then tap SAVE.
Note: To select a category for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the arrow near the eld.
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Delete a contact

You can delete a contact from the contacts details page.
1. From the Home screen, swipe up and tap Contacts .
2. Tap a contact to view its details.
3. Tap Menu > Delete.
4. Tap DELETE.
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Share a contact

You can quickly share contacts using Bluetooth, Gmail, or text messaging.
1. From the Home screen, swipe up and tap Contacts .
2. Tap a contact and tap Menu > Share.
3. Select how you’d like to share the contact information card (vCard).
• Messaging: Send the vCard in a text message. You can send the information in an existing conversation thread, or create a message for a new conversation thread. See “Send a multimedia message (MMS)” on
page 83 for more information about sending messages.
• Gmail: Send the vCard as a Gmail attachment. See “Create and send an
email message” on page 86 for more information on sending emails.
• Bluetooth: Send the vCard via Bluetooth. See “Bluetooth” on page 96 for information on pairing and sending via Bluetooth.
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Messaging

Send instant messages, media, and more with text and multimedia messaging.

Text and multimedia messages

With text messaging (SMS), you can send and receive instant text
messages.
Multimedia messages (MMS) can contain text, photos, audio and video les, contact information cards (vCard), and more.
Note: See your service plan for applicable charges for messaging.
Send a text message (SMS)
1. From the Home screen, tap Messaging .
2. Tap Compose .
3. Enter a contact name or mobile number in the To eld.
Enter phone numbers, contact names, or email addresses directly in the To eld. If you’re sending the message to several contacts, separate the
phone numbers with a comma. As you enter information, any matching phone numbers from your Contacts list are displayed. Tap the matching contact to add them as a recipient.
Scroll to nd and select the contacts to whom you want to send the message. You can also select Contact Groups as recipients.
4. Tap the text box and compose your message.
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Note: Messages exceeding a limited amount of characters will be delivered as one message but may incur additional charges. A counter appears below Send to tell you how many characters you have entered and how many characters are left.
5. When done, tap Send to send the text message.
Note: Your text message automatically becomes a multimedia message if you enter an email address as the recipient, attach an item, or compose a very long message.
Send a multimedia message (MMS)
1. From the Home screen, tap Messaging .
2. Tap Compose .
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3. Fill in one or more recipients. See “Send a text message (SMS)” on page
82 for more information on entering recipients.
4. Tap the text box to compose your message.
5. Tap Add to the left side of the text box.
6. Select a multimedia item to attach to your message:
• Camera : Take a photo or record a video.
• Picture : Select a saved photo or video.
• Audio : Record and send a voice recording.
Note: Attachment options may vary.
7. After adding an attachment, you can tap to view it, and tap to delete the attachment.
8. Tap Send to send the MMS message.
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Text and MMS options
1. From the Home screen, tap Messaging .
2. Tap Menu > Settings. You can set the following:
• Default SMS app: Set the default SMS app.
• Outgoing message sounds: Enable or disable sounds when
sending messages.
• Notications: Enable or disable notication icons when messages are received.
• Sound: Choose your messaging audio alert. This can only be accessed when Notications are enabled.
• Vibrate: Enable or disable vibration when receiving messages. This can only be accessed when Notications are enabled.
• Advanced:
• Group messaging: Enable or disable the ability to send MMS messages
to multiple recipients in a group.
• Your phone number: View your phone number.
• Auto-retrieve: Enable or disable the ability to automatically retrieve and
download incoming MMS messages.
• Delete old messages: Enable or disable automatic message deletion. This feature automatically deletes messages older than 90 days to save storage space.
• Set delete period: Adjust the amount of time messages will be kept before being automatically deleted. This can only be accessed when
Delete old messages is enabled.
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Gmail

Use Gmail to send, receive, and manage your email messages. Before using Gmail, you must sign into your Google account on your phone. See “Google
account” on page 43 for details on signing in or creating an account.
Note: You can use the Gmail app to manage email for other accounts, such as Yahoo!, Hotmail, Outlook, and more.
Create and send an email message
1. From the Home screen, tap Gmail .
Tip: You can also access Gmail by swiping up on the Home screen.
2. From the inbox, tap to compose a new email message.
3. Enter the message recipient(s), subject, and message, and then tap Send .
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Email composition options
• Add Cc/Bc c recipients: In the mail composition window, tap in the To bar to add Cc/Bcc recipients.
• Attach photos or videos: In the mail composition window, tap > Attach le. Tap the le you want to attach.
• Save as a draft (Send later): While composing your message, tap
Menu > Save draft, or press the Back button to save as a draft.
• Delete mail being composed: While composing your message, tap
Menu > Discard.
Note: View your drafts and sent mail from the inbox by tapping > Drafts
or > Sent.
87
Open an email message from a notication
When a new email is received, you will see in the Status bar.
1. Swipe the Status bar down to display the Notication panel.
2. Tap the new message from the Notication panel.
If you have two or more new email messages, tapping the notication will open the Gmail app.
88
Email settings
You can access settings for the Gmail app and for your individual email accounts from the Gmail Settings menu.
1. From the Home screen, and tap Gmail .
2. Tap Menu > Settings.
3. Tap General settings to access settings for all accounts, or tap an account name to congure settings for a specic email account.
Note: Available settings are subject to change.
89

Internet and social networking

The following topics describe how to connect to and use the Internet on your phone and how to access popular social networking sites such as Facebook Lite, Duo, and more.

Chrome browser

From the Home screen, tap Chrome to browse the Internet, search for
information, and bookmark your favorite web pages for convenient access.
Browsing web pages
1. Tap the address eld.
2. Enter a web address or a keyword to browse for web pages.
Adding a bookmark
1. Open the web page you want to bookmark.
2. Tap Menu > .
Opening a bookmark
1. From the Chrome browser screen, tap Menu > Bookmarks.
2. Select the bookmark of the website you want to view.
Customizing browser settings
1. From the Chrome browser screen, tap Menu > Settings.
2. In the Settings list, you can select options to customize the browser.
Tip: For more information, visit: google.com/intl/en/chrome/browser/mobile/.
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Facebook Lite

Post updates, see what your friends are up to, upload pictures and check-ins, and more with Facebook Lite.
Sign in to your Facebook account or create a new account
1. From the Home screen, swipe up to access Apps and tap Lite .
2. Enter your mobile number or email and password and tap Log In, or tap Create New Account to join Facebook.
3. Once completed, your Facebook account will be added to your phone.
Use Facebook Lite
Once you’ve either created an account or signed in, you can post and view updates, upload pictures, tag locations, and more, all from your phone.
1. From the Home screen, swipe up to access Apps and tap Lite .
2. Tap What’s on your mind? to type an update. You can also share photos and videos, start a live video, scroll through your Facebook feed, and more.
91

Connectivity

The following topics address your phone’s connectivity options, including USB le transfer, Wi-Fi, Bluetooth, IR connectivity, and more.
Transfer les between your phone and a computer
You can use the USB cable to connect your phone directly to your computer and transfer music, photos, and other content les.
For example, if you have a music album stored on your computer that you want to transfer to your phone, you can attach your phone to the computer and copy the les to the music folder.
File transfer tips
If you want to save data to an SD card on your phone, make sure the SD card is installed and active. For more information, see “SD card” on page 166.
Important: Avoid removing the battery or SD card while transferring data.
Data exchange may use the methods outlined in the following table:
Method Description
File Transfer
PTP
Transfer les between your phone and PC such as photos, videos, and music.
Transfer photo and video les between your phone and PC.
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Transfer les between the phone and a computer
1. Connect your phone to your computer using the USB charging cable.
Insert the end of the cable to the charger/accessory jack at the bottom of the phone.
Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the AC adapter to access it.
2. Drag the Status bar down to display the Notication panel. You will see Charging this device via USB.
93
3. To transfer les from your phone to your computer:
From the Home screen, swipe up to access Apps and tap Settings .
Tap Connected devices > USB.
Tap File Transfer. You can also select other options available.
4. On your computer, navigate to the detected device (such as through the My Computer menu) and open it.
5. If available, select a drive (Internal shared storage or SD card).
6. Select a folder and copy les from your computer to your phone or from your phone to your computer.
7. When done, disconnect your phone from your computer.
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Wi-Fi

Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or hotspot.
Turn Wi-Fi on and connect to a wireless network
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Wi-Fi.
3. Slide the Wi-Fi switch to the On position.
4. Wi-Fi is enabled. Tap Wi-Fi to see the names and security settings of in-range Wi-Fi networks.
5. To disable Wi- Fi, slide the Wi-Fi switch to the Off position.
6. Tap a Wi-Fi network to connect, enter the password (if applicable), and then tap CONNECT.
Your phone will be connected to the Wi-Fi network. You will see in the status bar. For more information on Wi-Fi see “Wi-Fi” on page 138.
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Bluetooth

Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, Bluetooth-enabled handhelds, computers, printers, and wireless phones. Bluetooth communication range is approximately 30 feet.
The following table describes different options and functions available with certain Bluetooth accessories.
Function Description
Audio output Wirelessly listen to music, podcasts, etc.
Hands-free calls
Data exchange Exchange data with Bluetooth devices.
Call hands-free, using Bluetooth-capable hands-free devices and headsets.
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Enable Bluetooth
To enable Bluetooth
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices > Connection preferences > Bluetooth.
3. Slide the Bluetooth switch to the On position.
You can also access Bluetooth from Quick Settings panel. Slide the Status bar down twice.
To disable Bluetooth, slide the Bluetooth switch to the Off position.
Note: Turning on Airplane Mode disables all network features including
calling, messaging, mobile data, Wi-Fi, and Bluetooth. To still use Wi-Fi and Bluetooth, turn them on in Settings or in the notication panel.
Tip: Turn off Bluetooth when not in use to conserve battery power.
97
Pair Bluetooth devices
To pair Bluetooth devices
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices > Pair new device.
Nearby devices will appear under Available devices.
If a target device is not detected, ensure that the device is powered on
and is discoverable, then tap Refresh to search again.
3. Tap a device under Available devices and follow the on-screen instructions to pair with the device.
Methods to accept a Bluetooth connection differ depending on the devices being used.
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To forget a paired device
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices .
3. Tap Settings next to the device you wish to forget.
4. Tap FORGET > FORGET DEVICE.
The device will be unpaired from your phone. To reconnect with the device, you will need to pair again.
Tap Setting Icon
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Connect to a paired Bluetooth device
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices .
3. Tap a paired device to connect.
When the device is connected to your phone, the Bluetooth Paired icon will be displayed in the Status bar. You can then use the headset or car kit to listen to music or make and receive phone calls.
Note: Noise may be experienced with wireless calls and hands-free calls. Due to different specications and features of other Bluetooth-compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible with all Bluetooth-compatible devices.
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