AT&T Business Trade-In program in Premier Quick Start Guide
AT&T Business Trade-In program in Premier
Company Administrator Quick Guide
July 2019
© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
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service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
AT&T Business Trade-In overview
© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV
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are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies.
All other marks are the property of their respective owners.
AT&T Business Trade-In benefits
Capitalize on the mobile lifecycle
The AT&T Business Trade-In program helps company administrators get the newest devices faster - and with less out-
of-pocket costs. The program enables you to trade in your old wireless devices from any carrier and receive credit for
their value. The credit is applied directly to your AT&T wireless account, usually within 2 billing cycles, helping to
offset the costs of future investments.
Value Security Environmental Stewardship
Device value is applied as credits
to your wireless bill, offsetting
future device investments.
Images provided in this presentation are for illustrative purposes only.
© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
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service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Industry-leading data
protection with certified
sanitization process.
Devices are responsibly recycled,
in compliance with environmental
certifications of R2, ISO 14001
& OHSAS 1800.
AT&T Business Trade-In features
Trade in your wireless devices and earn credit on
your AT&T account.
Company administrators can choose from one of the following two
options to participate in AT&T Business Trade-In within Premier.
Option 1: Administrators use Trade-In program tool to create quotes.
Company administrators can configure a trade-in quote, accept the terms and
conditions, and request prepaid shipping materials to return their old devices.
They have two shipping choices.
1. Provide locations with a link to print prepaid labels for use with their own
shipping materials. The link is available immediately.
2. Receive prepaid labels and free shipping materials. Arrives in
5 – 7 days.
AT&T
Business
Trade-In
Learn more about AT&T Business Trade-In
Option 2: Administrators opt-in during shopping experience.
Company administrators can easily opt-in during their Premier shopping
experience. This makes day-to-day management of trade-ins a simple process
when purchasing new devices.
© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
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service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Option 1: Administrators use Trade-In program tool to create quotes
AT&T Business Trade-In can be conveniently accessed from the Premier Online Store (POS),
Premier Online Care (POC), and Order Confirmation pages.
Premier Online Store
In the global navigation at the top the page,
click Trade-In Program. This link is available on
all shopping pages.
Premier Online Care
On the Premier homepage MANAGE tab, under
Account Management, click Trade-In Program.
Alternatively, in the global navigation at the top
of the page, click Other Admin Tools. Then select
Trade-In Program.
Order Confirmation page
On the Order Confirmation page, next to
Continue shopping, click Start trade in.
© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
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service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Option 2: Administrators opt-in during a shopping experience
Customers with permission to shop in Premier Online
Store can easily opt-in to trade in their devices on the
Device Details page and accept terms & conditions.
• Customers will automatically receive free shipping materials to
send back a device for its trade-in value.
• When available, customers can take advantage of special trade-in
offers with the purchase of a qualifying device.
• AT&T Business Trade-In tool is always available for large volume
trade-ins.
© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
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service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Use the AT&T Business Trade-In Quote Tool
© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV
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are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies.
All other marks are the property of their respective owners.
Administrators use Trade-In program tool to create quotes
The AT&T Business Trade-In homepage can be conveniently accessed from the Premier Online
Store (POS), Premier Online Care (POC), and Order Confirmation pages.
Premier Online Store
In the global navigation at the top the page,
click Trade-In Program. This link is available on
all shopping pages.
Premier Online Care Order Confirmation page
On the Premier homepage MANAGE tab, under
Account Management, click Trade-In Program.
Alternatively, in the global navigation at the top
of the page, click Other Admin Tools. Then select
Trade-In Program.
On the Order Confirmation page, next to
Continue shopping, click Start trade in.
© 2019 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
8
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
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