This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
ii
SN0108 / SN0116 User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
Internationalhttp://support.aten.com
North AmericaATEN TECHhttp://www.aten-usa.com/product_registration
ATEN NJhttp://support.aten.com
Telephone Support
For telephone support, call this number:
International886-2-8692-6959
North AmericaATEN TECH1-888-999-ATEN
ATEN NJ1-732-356-1703
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
iii
SN0108 / SN0116 User Manual
Package Contents
The SN0108 / SN0116 package consists of:
1SN0108, SN0116, SN0108D, or SN0116D
1Power Cord (SN0108 or SN0116)
1Rack Mount Kit (Brackets and Phillips head hex M3 x 8 screws)
1Foot Pad Set (4 pcs.)
1Software CD
1User Manual*
1Quick Start Guide
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the installation.
* Features may have been added to the manual since it was printed. Please visit
our website to download the most up to date version.
This User Manual is provided to help you get the most from your SN0108 /
SN0116 system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Overview
Chapter 1, Introduction, introduces you to the SN0108 / SN0116 System.
Its purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation.
Chapter 3, Browser Login, explains how to log into the SN0108 / SN0116
from your browser.
Chapter 4, Administration, explains the administrative procedures that are
employed to configure the SN0108 / SN0116’s working environment.
Chapter 5, Browser Operation, details concepts and procedures involved
in the browser operation of your SN0108 / SN0116 installation.
Chapter 6, Out of Band Operation, describes how to set up the various
serial port methods that can be used to access the SN0108 / SN0116 when the
network is unavailable.
Chapter 7, Real COM Port Management, shows how to install the
virtual COM port driver and to set up and manage the virtual COM ports.
An Appendix, at the end of the manual provides technical and
troubleshooting information.
ix
SN0108 / SN0116 User Manual
Conventions
This manual uses the following conventions:
MonospacedIndicates text that you should key in.
[ ]Indicates keys you should press. For example, [Enter] means
1.Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
→Indicates selecting the option (on a menu or dialog box, for
to press the Enter key. If keys need to be chorded, they
appear together in the same bracket with a plus sign
between them: [Ctrl+Alt].
steps.
example), that comes next. For example, Start
means to open the Start menu, and then select Run.
Indicates critical information.
→ Run
Product Information
For information about all ALTUSEN products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and
telephone numbers
International – http://www.aten.com
North America – http://www.aten-usa.com
x
Chapter 1
Introduction
Overview
The SN0108 / SN0116 Serial over the NET™ series are control units that
provide both In-Band and Out-of-Band remote serial access to up to 8
(SN0108) or 16 (SN0116) servers or other serial IT devices (hubs, routers,
power management devices, etc.), via a Telnet or SSH TCP/IP connection.
Up to 8 (SN0108) or 16 (SN0116) Users can log in at the same time from any
computer connected to the Internet, whether down the hall, or half way around
the world. Each is able to control a separate port so that eight attached devices
can be accessed at the same time.
Remote
TCP/IP
SN0108
There are four models in the series. Their similarities and differences are
shown in the following table:
ModelKVM PortsPower
SN01088AC
SN011616AC
SN0108D8DC
SN0116D16DC
1
SN0108 / SN0116 User Manual
The SN0108 / SN0116 can work in tandem with other remote management
products - such as the Altusen PN9108 Power over the NET™ remote power
management system to provide convenient, reliable, and effective, remote data
center device management.
Installation is fast and easy: plugging cables into their appropriate ports is all
that is entailed. A choice of browser based GUI, Telnet (SSH), and VT console
terminal sessions make configuration and operation smooth and convenient.
The SN0108 / SN0116's firmware is upgradeable over the Net, so you can stay
current with the latest improvements simply by downloading updates from our
website. With its advanced features and ease of operation, the SN0108 /
SN0116 is the most convenient, most reliable, and most cost effective way to
centrally manage your remote, serially connected, IT products.
Requirements
Sun's Java 2 JRE 1.4.2 or higher must be installed on your computer. Java
is available for free download from the Sun Java website:
http://java.sun.com
The devices that connect to the SN0108 / SN0116 must support the
RS-232 protocol or RS-232 terminal operations
Virtual COM port driver (Real COM port) support requires Windows 98 or
higher (Windows systems); or Linux kernel 2.2 or higher (Linux systems).
2
Chapter 1. Introduction
Features
Complete Centralized Remote Serial Management:
Remote serial access over the Internet for up to 8 (SN0108) or 16
(SN0116) servers or other serial IT devices
Works in tandem with other Altusen/Aten appliances - such as the
PN0108 and PN9108 - allowing administrators to manage a wide range
of data center devices through IP connections
Remote access to Serial over IP appliances, and attached devices, in
centralized manner
DC Operation (SN0108D - SN0116D)
Security:
Multi level secure user logins
Port-specific access rights
Supports Active Directory (via CC management)
Supports RADIUS
Convenient Access:
Browser access with an intuitive GUI
Telnet client – SSH, Telnet and third-party client (PuTTY, etc.)
compatible; file-based session logging, cut and paste, print screen,
session history, macro support, plus a wide range of terminal
emulations
Console terminal
Direct port addressing - via SSH to any Serial Over IP port (bypassing
the SN0108 / SN0116)
Dial in Modem and Direct Access via serial applications (such as
HyperTerminal and PPP), or IP applications (such as SSH and Telnet)
Modem sharing capability via IP-forwarding [Modem support]
Sun Ready:
Hardware break suppression ensures uninterrupted Solaris server
Hot-pluggable - add and remove servers without rebooting
Rack mountable in 1U system rack
Easy setup – plugging cables into their ports is all it takes
* With supplied Virtual COM port driver.
4
Components
SN0108 / SN0108D Front Panel
12345
SN0116 / SN0116D Front Panel
12345
Chapter 1. Introduction
No.ComponentDescription
1Port LEDsA Port LED lights to indicate the device attached to its
2Reset SwitchPressing and holding this switch in for less than three
310/100 Mbps
Data LED
4Link LEDFlashes GREEN to indicate that a Client program is
5Power LED
corresponding port is online. The LED flashes when data
is being transmitted through its corresponding port.
seconds performs a system reset. Pressing and holding
this switch in for more than three seconds returns its
settings to their default status.
The LED lights ORANGE to indicate a 10 Mbps data
transmission speed. It lights GREEN to indicate a 100
Mbps data transmission speed.
accessing the device.
Lights when the SN0108 is powered up and ready to
operate.
5
SN0108 / SN0116 User Manual
SN0108 / SN0116 Rear Panel (AC Power)
2341
2341
No.ComponentDescription
1Power SocketThe power cable from your AC source plugs in here.
2Power SwitchThis is a standard rocker switch that powers the SN0108
3LAN PortThe Ethernet cable that connects the SN0108 / SN0116
4Serial PortsThe Cat 5 cables that connect to the RJ45 to Serial
/ SN0116 on and off.
to the Internet plugs in here.
adapters plug in here. (See SN0108D / SN0116D PC
Installation Diagram:, page 14, and RJ-45 to Serial
Adapters, page 92.)
Note: RJ-45 to Serial adapters require a separate
purchase. To purchase RJ-45 to Serial adapters, contact
your dealer.
6
Chapter 1. Introduction
SN0108D / SN0116D Rear Panel (DC Power)
3451
2
3451
2
No.ComponentDescription
1Grounding
Terminal
2DC Terminal
Block
3Power SwitchThis is a standard rocker switch that powers the
4LAN PortThe Ethe rnet cable that connects the SN0108D /
5Serial PortsThe Cat 5 cables that connect to the RJ45 to Serial
Attach the wire to ground this device here.
The electric leads from your power source connect to this
DC terminal block.
SN0108D / SN0116D on and off.
SN0116D to the Internet plugs in here.
adapters plug in here. (See SN0108D / SN0116D PC
Installation Diagram:, page 14, and RJ-45 to Serial
Adapters, page 92.)
Note: RJ-45 to Serial adapters require a separate
purchase. To purchase RJ-45 to Serial adapters, contact
your dealer.
7
SN0108 / SN0116 User Manual
This Page Intentionally Left Blank
8
Chapter 2
Hardware Setup
Before you Begin
1. Important safety information regarding the placement of this
device is provided onpage 81. Please review it before
proceeding.
2. Make sure that power to all the devices you will be connecting
up have been turned off.
Stacking and Mounting
The SN0108 / SN0116 can be placed on the desktop or it can be rack mounted,
as described in the sections that follow.
Stacking
To place the SN0108 / SN0116 on the desktop stick the self-adhesive footpads
that came with your package to the unit's bottom panel at the four corners.
9
SN0108 / SN0116 User Manual
x
Rack Mounting
The SN0108 / SN0116 can be mounted in a 1U system rack. The mounting
brackets can screw into either the front or the back of the unit so that it can
attach to the front or the back of the rack. To rack mount the unit:
1. Remove the screws at the front or the rear, as shown in the diagram below.
Phillips head hex
M3 x 6
Phillips head hex
M3 x 6
2. Screw the mounting brackets into the sides of the unit at the front or the
rear, as shown in the diagram below.
Phillips head hex
M3 x 8
Phillips head he
M3 x 8
3. Slide the unit into the front or rear of the rack and secure it to the rack.
10
Chapter 2. Hardware Setup
SN0108 / SN0116 PC Installation
Refer to the Installation Diagram on page 12 (the numbers in the diagram
correspond to the numbers of the steps), as you do the following:
1. For each server or serial device, plug an RJ45 to Serial adapter into its
serial port. (See RJ-45 to Serial Adapters, page 92, for details on choosing
the appropriate adapter.)
Note: RJ-45 to Serial adapters require a separate purchase. To purchase
RJ-45 to Serial adapters, contact your dealer.
2. Use standard Ethernet cable to connect any available port on the SN0108 /
SN0116's rear panel to the adapter.
3. If you choose to install a serial modem for OOB operation (see Chapter 6),
use standard Ethernet cable to connect any available port on the SN0108 /
SN0116's rear panel to a DTE to DCE serial adapter (see RJ-45 to Serial Adapters, page 92 for details on choosing the appropriate adapter), then
plug the adapter into the modem's serial port.
Note: This step is optional.
4. Plug the cable that connects the SN0108 / SN0116 to the network or the
Internet into its LAN port.
5. Use the AC power cord provided with this package to connect the SN0108
/ SN0116's Power Socket to an AC power source.
This completes the SN0108 / SN0116 installation.
11
SN0108 / SN0116 User Manual
SN0108 / SN0116 PC Installation Diagram:
SA0142
(DB9-M, DTE - DCE)
(DB9, DCE)
Modem
3
5
4
(DB9-F, DTE - DTE)
2
1
SA0141
12
(DB9, DTE)
Chapter 2. Hardware Setup
SN0108D / SN0116D PC Installation
Refer to the Installation Diagram on page 14 (the numbers in the diagram
correspond to the numbers of the steps), as you do the following:
1. For each server or serial device, plug an RJ45 to Serial adapter into its
serial port. (See RJ-45 to Serial Adapters, page 92, for details on choosing
the appropriate adapter.)
Note: RJ-45 to Serial adapters require a separate purchase. To purchase
RJ-45 to Serial adapters, contact your dealer.
2. Use standard Ethernet cable to connect any available port on the SN0108D
/ SN0116D's rear panel to the adapter.
3. If you choose to install a serial modem for OOB operation (see Chapter 6),
use standard Ethernet cable to connect any available port on the SN0108D
/ SN0116D's rear panel to a DTE to DCE serial adapter (see RJ-45 to Serial Adapters, page 92 for details on choosing the appropriate adapter),
then plug the adapter into the modem's serial port.
Note: This step is optional.
4. Plug the cable that connects the SN0108D / SN0116D to the network or
the Internet into its LAN port.
5. Connect the DC power source to the switch (refer to the installation
diagram for details).
6. Ground the switch.
This completes the SN0108D / SN0116D installation.
13
SN0108 / SN0116 User Manual
SN0108D / SN0116D PC Installation Diagram:
SA0142
(DB9-M, DTE - DCE)
(DB9, DCE)
Modem
3
6
5
+/- 36 – 75V
4
2
(DB9-F, DTE - DTE)
1
SA0141
14
(DB9, DTE)
Chapter 2. Hardware Setup
SN0108 / SN0116 Sun Fire V100 Server Installation
For each Sun Fire V100 server you wish to install, refer to the Installation
Diagram on page 16 (the numbers in the diagram correspond to the numbers of
the steps), as you do the following:
1. Use standard Ethernet cable to connect any available port on the SN0108 /
SN0116's rear panel to an SA0141 adapter.
2. Use standard Ethernet cable to connect the V100's LAN port to an SA0142
adapter.
3. Connect the two adapters.
Note: If you choose to install a serial modem for OOB operation
(see Chapter 6), refer to step 3 of the PC installation procedure (see
page 11).
4. Plug the cable that connects the SN0108 / SN0116 to the network or the
Internet into its LAN port.
5. Use the AC power cord provided with this package to connect the SN0108
/ SN0116's Power Socket to an AC power source.
This completes the SN0108 / SN0116 installation.
15
SN0108 / SN0116 User Manual
SN0108 / SN0116 Sun Fire V100 Server Installation Diagram
SunFire
V100
SA0141
1
5
4
SA0142
2
3
Server
16
Chapter 2. Hardware Setup
SN0108D / SN01 16D Sun Fire V100 Server Installation
For each Sun Fire V100 server you wish to install, refer to the Installation
Diagram on page 18 (the numbers in the diagram correspond to the numbers of
the steps), as you do the following:
1. Use standard Ethernet cable to connect any available port on the SN0108D
/ SN0116D's rear panel to an SA0141 adapter.
2. Use standard Ethernet cable to connect the V100's LAN port to an SA0142
adapter.
3. Connect the two adapters.
Note: If you choose to install a serial modem for OOB operation
(see Chapter 6), refer to step 3 of the PC installation procedure (see
page 13).
4. Plug the cable that connects the SN0108D / SN0116D to the network or
the Internet into its LAN port.
5. Connect the DC power source to the switch (refer to the installation
diagram for details).
6. Ground the switch.
This completes the SN0108D / SN0116D installation.
17
SN0108 / SN0116 User Manual
SN0108D / SN0116DSun Fire V100 Server Installation Diagram
SunFire
V100
Server
6
+/- 36 – 75V
SA0141
1
4
5
SA0142
2
3
18
Chapter 3
Browser Login
Logging In
SN0108 / SN0116 operation is Internet browser based. To begin:
1. Open your browser and specify the IP address of the SN0108 / SN0116
you want to access in the browser's URL location bar.
Note: 1. Get the IP address from the SN0108 / SN0116 administrator.
2. If you are the administrator, and are logging in for the first time,
the various ways to determine the SN0108 / SN0116's IP address
are described in the Appendix on p. 89.
2. A Security Alert dialog box appears. Accept the certificate.
3. A login dialog box, like the one below, appears:
4. Provide a valid Username and Password (set up by the administrator), then
Click Login to continue.
Note: If you are the administrator, and are logging in for the first time, use
the default Username: administrator; and the default Password:
password. For security purposes, we strongly recommend you
remove these and give yourself a unique Username and Password
(seeGeneral, page 21).
19
SN0108 / SN0116 User Manual
The SN0108 / SN0116 Main Screen
After you have successfully logged in, the Main Screen appears:
Except for the Logout icon, the icons arranged horizontally across the top
are only enabled for the administrator. Administrative functions are
explained in Chapter 4.
Note: Be sure to click the Logout icon when you end your session.
The bar along the left side is used to configure and control access to each
of the SN0108 / SN0116's COM ports. The functions of each of the
buttons is described in Chapter 5.
Unless you need to perform administrative functions, yo u can skip
to Chapter 5 now.
Logging Out
Click the Logout icon to end your SN0108 / SN0116 session.
20
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