ATEN Technology KN4124V, KN2132, KN2124V, KN4132, KN4140V User Manual

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KVM Over the NET™

KN2124v / KN2140v / KN4124v / KN4140v

KN2116A / KN2132 / KN4116 / KN4132

User Manual

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KVM Over the NET™ User Manual

FCC Information

This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

RoHS

This product is RoHS compliant.

SJ/T 11364-2006

The following contains information that relates to China.

KVM Over the NET™ User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://support.aten.com North America http://www.aten-usa.com/product_registration

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959 China 86-10-5160-1602 Japan 81-3-5323-7178 Korea 82-2-467-6789 North America ATEN TECH 1-888-999-ATEN

ATEN NJ 1-732-356-1703

United Kingdom 44-8-4481-58923

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

iii

KVM Over the NET™ User Manual

Manual Part No. PAPE-0296-AX4G

F/W Version: 1.1.108

Manual Date: 2010-01-12

All other brand names and trademarks are the registered property of their respective owners.

Package Contents

The KVM Over the NETTM switch package consists of: 1 KN2124v, KN2140v, KN4124v, KN4140v, KN2116

A, KN2132, KN4116,

or KN4132 KVM Over the Net™ Switch 2 SA0142 Serial Adapters (RJ45-F to DB9-M; DTE to DCE) 1 Grounding Wire 1 Power Cord (KN2116

A / KN4116 / KN2132 / KN4132 only)

2 Power Cords (KN2124v / KN2140v / KN4124v / KN4140v only) 2 Utility Power Cords (KN2124v / KN2140v / KN4124v / KN4140v only) 1 5-in-1 Console Cable (KN2124v / KN2140v / KN4124v / KN4140v only) 1 Rack Mount Kit 1 Foot Pad Set (4 pcs.) 1 User Manual* 1 Quick Start Guide

Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the installation.

* Features may have been added since this manual was printed. Please visit our

website to download the most up to date version of the manual.

KVM Over the NET™ User Manual

Contents

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Chapter 1.

Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Ease-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

V-Series Exclusive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Remote User Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

KVM Adapter Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

KN2124v / KN2140v / KN4124v / KN4140v Front View . . . . . . . . . . .10

KN2116A / KN2132 / KN4116 / KN4132 Front View. . . . . . . . . . . . . .10

KN2124v / KN2140v / KN4124v / KN4140v Rear View. . . . . . . . . . . .12

KN2116A / KN2132 / KN4116 / KN4132 Rear View . . . . . . . . . . . . . .12

Chapter 2.

Hardware Setup

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

KVM Over the NET™ User Manual

Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Rack Mounting - Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Rack Mounting - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Single Stage Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

KN2124v / KN2140v / KN4124v / KN4140v

Single Stage Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . .23

KN2116A / KN2132 / KN4116 / KN4132

Single Stage Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Adapter Cable Connection Diagram . . . . . . . . . . . . . . . . . . . . . . . . . .25

Two Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Two Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Hot Plugging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

The Adapter ID Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Chapter 3.

Super Administrator Setup

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Changing the Super Administrator Login . . . . . . . . . . . . . . . . . . . . . .34

Moving On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Chapter 4.

Logging In

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Local Console Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Browser Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

WinClient AP Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

The Connection Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Java Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Chapter 5.

The User Interface

The Web Browser Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

The GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

The Local Console GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

The Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . .53

KVM Over the NET™ User Manual

Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Gamma Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Virtual Media Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Zoom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . .76

Mac and Linux Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . .77

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

The Java Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Chapter 6.

Port Access

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Web Browser Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

GUI Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

The Port Selection Sidebar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

The Port Selection Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Port Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Port Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Port Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Port Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Adding a Favorite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Modifying a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

vii

KVM Over the NET™ User Manual

Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Sessions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

The Status Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

The Properties Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Chapter 7.

User Management

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Web Browser Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

GUI Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Users and Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Assigning Users to a Group From the User’s Notebook. . . . . . . . . . 114

Removing Users From a Group From the User’s Notebook. . . . . . . 115

Assigning Users to a Group From the Group’s Notebook. . . . . . . . . 116

Removing Users From a Group From the Group’s Notebook. . . . . . 117

Device Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Assigning Device Permissions From the User’s Notebook. . . . . . . . 118

Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Assigning Device Permissions From the Groups’ Notebook. . . . . . . 120

Chapter 8.

Device Management

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Web Browser Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

GUI Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Service Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

NIC Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Redundant NIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

DNS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Network Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

viii

KVM Over the NET™ User Manual

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

SMTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Log Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Syslog Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Disable Local Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

RADIUS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

LDAP / LDAPS Authentication and Authorization Settings . . . . . . . .132

CC Management Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

IP and MAC Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Adding Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Modifying Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Deleting Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Account Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Generating a Self-Signed Certificate. . . . . . . . . . . . . . . . . . . . . .137

Obtaining a CA Signed SSL Server Certificate . . . . . . . . . . . . . .137

Importing the Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . .137

Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Adapter Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Reset on Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Time Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Network Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Chapter 9.

Maintenance

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Web Browser Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

GUI Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Firmware File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

The Main Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Upgrading the Main Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Adapter Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

KVM Over the NET™ User Manual

Adapter Cable Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . 150

Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Chapter 10.

Download

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Chapter 11.

Port Operation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

The Port Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

The Toolbar Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Setting the Scan Interval: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Invoking Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Pausing Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Exiting Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

OSD Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Panel Array Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Users and Buses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Chapter 12.

The Log Server

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

The Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Search: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Maintenance:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

The List Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Chapter 13.

LDAP Server Configuration

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Install the Windows 2003 Support Tools . . . . . . . . . . . . . . . . . . . . . . . .173

KVM Over the NET™ User Manual

Install the Active Directory Schema Snap-in. . . . . . . . . . . . . . . . . . . . . .174

Create a Start Menu Shortcut Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Extend and Update the Active Directory Schema. . . . . . . . . . . . . . . . . .175

Creating a New Attribute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Extending the Object Class With the New Attribute . . . . . . . . . . . . .177

Editing Active Directory Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

OpenLDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182

OpenLDAP Server Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182

OpenLDAP Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . .183

Starting the OpenLDAP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

Customizing the OpenLDAP Schema. . . . . . . . . . . . . . . . . . . . . . . . 185

LDAP DIT Design and LDIF File . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

LDAP Data Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

DIT Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187

Using the New Schema. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

KN2124v / KN4124v . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

KN2140v / KN4140v . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

KN2116A / KN4116. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

KN2132 / KN4132 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

The WinClient ActiveX Viewer and the WinClient AP . . . . . . . . . . . .202

The Java Applet and Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . .203

Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204

Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204

Redhat Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Panel -Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

PPP Modem Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

KVM Over the NET™ User Manual

Basic Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Connection Setup Example (Windows XP). . . . . . . . . . . . . . . . . . . .213

KA7140 Configuration and Operation. . . . . . . . . . . . . . . . . . . . . . . . . . .214

Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

KA7140 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . . 216

Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216

Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

Additional Video Resolution Procedures . . . . . . . . . . . . . . . . . . . . . . . .218

Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Mismatch Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Fan Location and Speed Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Fan Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Fan Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

Temperature Sensor Location and Information . . . . . . . . . . . . . . . . . . .225

Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Serial Adapter Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Supported KVM Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Virtual Media Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . .229

Java Applet Viewer / Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . .229

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

xii

About This Manual

KVM Over the NET™ User Manual

This User Manual is provided to help you get the most from your KVM Over the NET

system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Overview

Chapter 1, Introduction, introduces you to the KN2124v / KN2140v /

KN4124v / KN4140v / KN2116 the NET

System. Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures.

Chapter 3, Super Administrator Setup, explains the procedures that the super administrator employs to set up the KVM Over the NET network environment, and change the default username and password.

Chapter 4, Logging In, describes how to log in to the KVM Over the

NET

switch with each of the available access methods: from a local console; an internet browser; a stand-alone Windows application (AP) program; and a stand-alone Java application (AP) program.

Chapter 5, The User Interface, describes the layout and explains the components of the KVM Over the NET

Chapter 6, Port Access, describes the Port Access page and how to configure the options it provides regarding port manipulation.

A / KN2132 / KN4116 / KN4132 KVM Over

switch

user interface.

Chapter 7, User Management, shows super ad ministrators and administrators how to create, modify, and delete users and groups, and assign attributes to them.

Chapter 8, Device Management, shows super administrators how to configure and control overall KVM Over the NET

switch operations.

Chapter 9, Maintenance, exp lain s ho w to upg rade the KVM Over the

NET

switch firmware, as well as the firmware of the KVM Adapter Cables used to connect its ports to the installed devices.

Chapter 10, Download, describes how to download stand-alone AP versions of the Win Client, the Java Client, the Log Server, and Power Over the Net (PON) programs.

xiii

KVM Over the NET™ User Manual

Chapter 11, Port Operation, provides detailed information on accessing and operating the devices connected to the KVM Over the NET

switch ports.

Chapter 12, The Log Server, explains how to install and configure the Log Server.

Chapter 13, LDAP Server Configuration, explains how to configure the KVM Over the NET

switch for LDAP / LDAPS authentication and

authorization with Active Directory or OpenLDAP. An Appendix, at the end of the manual provides technical and

troubleshooting information.

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means

1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential

→ Indicates selecting the option (on a menu or dialog box, for

to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

steps.

example), that comes next. For example, Start to open the Start menu, and then select Run.

Indicates critical information.

→ Run means

xiv

KVM Over the NET™ User Manual

Terminology

Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a KVM Over the NET switch installation. Depending on the point of view, users and servers can be considered Local under some circumstances, and Remote under others:

 Switch’s Point of View

 Remote users – We refer to a user as a Remote user when we think of

him as someone who logs into the switch over the net from a location

that is remote from the switch.

 Local Console – The keyboard mouse and monitor connected directly

to the switch.

 Servers – The servers attached to the switch via KVM Adapter Cables.

 User’s Point of View

 Local client users – We refer to a user as a Local client user when we

think of him as sitting at his computer performing operations on the

servers connected to the switch that is remote from him.

 Remote servers – We refer to the servers as Remote servers when we

think of them from the Local Client User’s point of view – since,

although they are locally attached to the switch, they are remote from

him.

When we describe the overall system architecture we are usually speaking from the switch’s point of view – in which case the users are considered remote. When we speak about operations users perform via the browser, viewers, and AP programs over the net, we are usually speaking from the user’s point of view – in which case the switch and the servers connected to it are considered remote.

Product Information

For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com North America ATEN TECH http://www.aten-usa.com

ATEN NJ http://www.aten.com

KVM Over the NET™ User Manual

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xvi

Chapter 1

Local

Remote

1 - 20

21 - 40

TCP/IP

Introduction

Overview

The KVM Over the NETTM series of switches are IP-based KVM control units that allow both local and remote operators to monitor and access multiple servers from a single console. A single KN4140v can control up to 40 servers, and by cascading up to 40 compatible 16 port switches, as many as 640 servers can be controlled on a complete two stage installation.

The switches are differentiated according to the number of buses they support and the number of KVM ports they provide – as shown in the table below:

Model Bus Support KVM Ports

KN2124v 1 Local; 2 Remote 24 KN2140v 1 Local; 2 Remote 40 KN4124v 1 Local; 4 Remote 24 KN4140v 1 Local; 4 Remote 40

A 1 Local; 2 Remote 16

KN2116

KN2132 1 Local; 2 Remote 32 KN4116 1 Local; 4 Remote 16 KN4132 1 Local; 4 Remote 32

Each bus permits a separate user session so that up to three (1 Local; 2 Remote) or five (1 Local; 4 Remote) concurrent independent connections to the attached servers can take place.

KVM Over the NET™ User Manual

Since KVM Over the NETTM switches use TCP/IP for their communications protocol, they can be accessed via their IP addresses from anywhere on the LAN, WAN, or Internet – whether the connecting computer is located down the hall, down the street, or half-way around the world. Remote operators can log in via their browser or make use of stand-alone Windows or Java GUI applications. Java allows the switches to work with JRE (Sun’s Java Runtime Environment) enabled operating systems – ensuring multi-platform operability.

The client software allows operators to exchange keyboard, video and mouse signals with the servers attached to the KVM Over the NET

switches as if

they were present locally and working on the equipment directly. Up to 32 users can share the switch’s buses. A Message Board feature allows

them to communicate with each other to facilitate port sharing. Administrators can handle a multitude of maintenance tasks with ease – from

installing and running GUI applications, to BIOS level troubleshooting, routine monitoring, concurrent maintenance, system administration, rebooting and even pre-booting functions.

Local console operation is easily accomplished either by entering hotkey combinations from the keyboard with a full screen GUI display.

Monitoring the installation’s activities couldn’t be easier. An convenient Auto Scan feature permits automatic switching from port to ports at user-specified intervals, while the Panel Array Mode can display the video output of up to 40 servers at the same time.

The switches feature RJ-45 connectors allowing them to use CAT 5e cable to link to the servers. This space-saving innovation means that a full 16, 24, 32 or 40 port switch can be conveniently installed in a 1U system rack, and the installation can take advantage of the internal network wiring built into most modern commercial buildings.

Setup is fast and easy; plugging cables into their appropriate ports is all that is entailed. Because the switch intercepts keyboard input directly, there is no need to get involved in complex software installation routines, or to be concerned with incompatibility problems.

Since the firmware is upgradeable over the Net, you can stay current with the latest functionality improvements simply by downloading firmware updates from our website as they become available.

With its advanced security features, the KVM Over the NET

switch provides the fastest, most reliable, most cost effective way to remotely access and manage widely distributed multiple server installations.

Chapter 1. Introduction

KVM Over the NETTM switches have an Adapter ID function that stores port information like the adapter ID, OS, keyboard language, adapter name, operation modes and more, so that when you move a KVM Adapter Cable from one port to another, the switch recognizes the same adapter cable at the new location. Also, for greater ease of use when moving the adapter cable to another switch, the adapter ID, OS, keyboard language, adapter name, and operation modes of the port stay with the adapter.

With its advanced virtual media features, the KN2124v / KN2140v / KN4124v / KN4140v series of switches let you map DVD/ CD drives and other storage media to a server. This function allows you to conduct file transfers, installs applications and OS patches, and perform diagnostics remotely. You can upgrade your entire installation from a single remote console located anywhere in the world.

The KN4140v offers dual power supplies so that if one of the power supplies fails, the second power supply automatically takes over. In addition to supporting dual power, the KN4140v guards against power failure from your server room outlets. If your server room has more than one power source, connecting the KN4140v power supplies to different power sources is a wise choice. If one of the server room power supplies loses power, the KN4140v will automatically adjust the power it draws from the second source to keep functioning.

The KN2124v, KN2140v, KN4124v, and KN4140v models support four temperature sensors that can control up to six fans. The sensors regulate the fans so that they run at optimum speed depending on the server room temperature – throttling down when necessary, to use energy more efficiently and prolong the life of both the fans and the switch.

The KN2124v, KN2140v, KN4124v, and KN4140v models are also audio enabled. Microphone and speakers are supported on the Local Console for the servers; speakers are supported on the remote users’ computers.

KVM Over the NET™ User Manual

Features

Hardware

 High port density – RJ-45 connectors for up to 40 ports in a 1U housing  Two or four sep arate buses for remote KVM over IP access  Two 10/100/1000 Mbps NICs for redundant LAN or two IP operation  Supports PS/2, USB, Sun Legacy (13W3) and serial (RS-232)

connectivity

 Local console provides PS/2 and USB keyboard and mouse support  Supports multiplatform server environments: Windows, Mac, Sun, Linux

and VT100 based serial devices

 High video resolution – up to 1600 x 1200 @ 60Hz – 32 bit color depth for

the local console; up to 1600 x 1200 @ 60Hz with 24 bit color depth for remote sessions, at up to 50 m

 Monitor and control up to 16, 24, 32, or 40 servers on a single level, or

control up to 640 servers in a two-level cascade*

Note: Cascade-compatible KVM Switches include the following:

CS9134, CS9138, CS88A, KH1508, and KH1516

Management

 Up to 64 user accounts – up to 32 users simultaneously share the control  Fan speed varies according to temperature  End session feature – administrators can terminate running sessions  Event logging and Windows-based Log Server support  Critical system events sent by email and SNMP trap; and Syslog support  Firmware upgradeable  Modem dial-in/dial back support  Adapter ID  Port Share Mode allows multiple users to gain access to a server

simultaneously

 Integration with ALTUSEN CC2000 Management software  Power Over the NET™ integration for remote power control

Chapter 1. Introduction

Ease-to-Use Interface

 Local Console, browser-based, and AP GUIs offer a unified multilanguage

interface to minimize user training time and increase productivity

 Multiplatform client support (Windows, Mac OS X, Linux, Sun)  Multibrowser support (IE, Mozilla, Firefox, Safari, Opera, Netscape)  Browser-based UI in pure Web technology allow s adm ini strat ors to

perform administrative tasks without pre-installed Java software package required

 User can launch multiple Virtual Remote Desktops to control multiple

connected servers from the same login session

 Magic Panel  Full-screen or sizable and scalable Virtual Remote Desktop  Panel Array Mode

Advanced Security

 Remote authentication support: RADIUS, LDAP , LDAPS, and MS Active

Virtual Media

 Virtual media enables file applications, OS patching, software installation

and diagnostic testing

 Works with USB enabled servers in operating system and BIOS level  Supports DVD/CD drives, USB mass storage devices, PC hard drives and

ISO images

Virtual Remote Desktop

 Video qu ality and video t olerance can be adjusted to optimize data transfer

speed; monochrome color depth setting, threshold and noise settings for compression of the data bandwidth in low bandwidth situations

 Full screen video display or scalable video display  Message Board for communication among remote users  Mouse DynaSync™  Keyboard pass through support  Exit Macros support  On-screen keyboard with multilanguage support  BIOS-level access

V-Series Exclusive

Features found only with the V-Series KVM Over the NETTM switches (KN2124v, KN2140v, KN4124v, and KN4140v) include the following:

 Audio – a microphone and speakers are supported on the Local Console;

speakers (only) are supported on the remote user computers.

 Dual power supply support – Log and UI reflect the power status  Virtual Media support  Variable fan speed – speed changes according to the switch’s temperature

Chapter 1. Introduction

System Requirements

Remote User Computers

Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the internet (see Terminology, page xv). The following equipment must be installed on these computers:

 For best results we recommend that the computers used to access the

switch have at least a P III 1 GHz processor, with their screen resolution set to 1024 x 768.

 Browsers must support 128 bit SSL encryption.  For best results, a network transfer speed of at least 512kbps is

recommended.

 For the Windows Client AP, DirectX 8 must be present, and at least 90MB

of memory must be available after installation.

 For the Java Client AP, the latest version of Sun's Java Runtime

Environment (JRE) must be installed, and at least 145MB of memory must be available after installation.

 For the browser-based WinClient ActiveX Viewer, DirectX 8 must be

present, and at least 150MB of memory must be available after installation.

 For the browser-based Java Applet Viewer the latest version of Sun's Java

Runtime Environment (JRE) must be installed, and at least 205MB of memory must be available after installation.

 For the Log Server, you mus t have the Micros oft Jet O LEDB 4.0 or hi gher

driver installed.

Servers

Servers are the computers connected to the switch via KVM Adapter Cables (see Terminology, page xv). The following equipment must be installed on these servers:

 A VGA, SVGA or multisync port  For USB KVM Adapter Cable Connections: a T y pe A USB port and USB

host controller

 For PS/2 KVM Adapter Cable Connections: 6-pin Mini-DIN keyboard

and mouse ports

KVM Over the NET™ User Manual

Video

Only the following non-interlaced video signals are supported:

Resolution Refresh Rates

640 x 480 60, 70, 72, 75, 85 720 x 400 70, 75 800 x 600 56, 60, 70, 72, 75, 85 1024 x 768 60, 70, 75, 85 1152 x 864 60, 70, 75, 85 1152 x 900 66, 76 1280 x 1024 60, 70, 75, 85 1600 x 1200 60

KVM Adapter Cables

 Cat 5e (or higher) cable is required to connect the KVM Over the NETTM

switch to the KVM Adapter Cables (see page 21).

 The following KVM Adapter Cables are required for use with the KVM

Over the NET

switch:

Function Module

Connect to devices with PS/2 ports KA9120 / KA7120 Connect to devices with USB ports

(All platforms – PC, Mac, Sun) Connect to Sun Legacy Computers KA9130 / KA7130 Connect to serial based devices KA9140 / KA7140 Connect to devices with USB ports and virtual

media support Connect to devices with USB ports, virtual

media and audio support

KA9170 / KA7170

KA7175*

KA7176*

Note: 1. The KVM Adapter cables marked with an asterisk (*) are for use with

the KN2124v, KN2140v, KN4124v and KN4140v switches only.

2. If you use Adapter Cables that were purchased prior to your switch purchase, you may have to upgrade the Adapter Cable’s firmware. You can upgrade the Adapter Cable’s firmware from the Maintenance page (see page 149 for details).

Chapter 1. Introduction

Operating Systems

 Supported operating systems for remote user computers that log into the

KVM Over the NET those capable of running Sun's Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).

 Supported operating systems for the servers that are connected to the

switch’s ports are shown in the table, below:

Windows 2000 and higher Linux RedHat 7.1 and higher

UNIX AIX 4.3 and higher

Novell Netware 5.0 and higher Mac OS 9 and higher* DOS 6.2 and higher

switch include Windows 2000 and higher, and

OS Version

Fedora Core 2 and higher SuSE 9.0 and higher Mandriva (Mandrake) 9.0 and higher

FreeBSD 4.2 and higher Sun Solaris 8 and higher

Browsers

Supported browsers for users that log into the KVM Over the NETTM switch include the following:

Browser Version

IE 6 and higher Firefox 1.5 and higher Mozilla 1.7 and higher Safari 2.0 and higher* Opera 9.0 and higher Netscape 8.1 and higher

* See Mac Systems, page 204, for further information .

KVM Over the NET™ User Manual

Components

KN2124v / KN2140v / KN4124v / KN4140v Front View

1 3

Note: The figure above shows the front panel of a KN2140v / KN4140v.

The KN2124v / KN4124v differs in that there are fewer port LEDs.

KN2116A / KN2132 / KN4116 / KN4132 Front View

1 3

Note: The figure above shows the front panel of a KN4132 /KN2132.

The KN2116

A / KN4116 differs in that it only has a single row of port

LEDs.

Chapter 1. Introduction

No. Component Description

1 Power LED Lights when the unit is powered up and ready to operate. 2 Port LEDs The Port LEDs provide status information about their

corresponding KVM Ports.

 GREEN: The computer attached to the port is On Line.  RED: The computer attached to the port is Selected (has

KVM focus).

 GREEN + RED (ORANGE): The computer attached to the

port is On Line and Selected.

The LEDs are steady under normal conditions, but a LED flashes at half second intervals when its corresponding port is accessed under Auto Scan Mode or Skip Mode (see pages 158 and 159).

3 LAN LEDs Primary and Secondary 10/100/1000 Mbps LAN LEDs.

 RED: 10 Mbps  RED + GREEN (ORANGE): 100 Mbps  GREEN: 1000 Mbps  Flashes to indicate that the switch is being accessed over

the Net.

4 USB Ports A USB keyboard and mouse can plug in here. This can either

5Reset SwitchNote: This switch is recessed and must be pushed with a small

be in place of, or in addition to, plugging a keyboard and mouse into the ports on the rear panel. (This port can be used to connect USB flash storage only on the KN4140v.)

object such as the end of a paper clip, or a ballpoint pen.

 Pressing and releasing this switch when the unit is running

performs a system reset.

 Pressing and holding this switch in for more than three

seconds when the unit is running resets its configuration to the factory default settings.

Note: This does not clear User Account information.

See Clear Login Information, page 226, for information on clearing user account information.

 Pressing and holding this switch while powering on the

switch returns the unit to its factory default firmware level, rather than the firmware version that the switch has been upgraded to. This allows you to recover from a failed firmware upgrade and gives you the opportunity to try upgrading the firmware again.

Note: This operation should only be performed in the event

of a firmware upgrade failure that results in the device

becoming inoperable. 6 Audio Ports Speakers and microphone plug in here. (KN4140v only) 7 Port Switching

Buttons

 Press PORT DOWN to switch from the current port to the

previous port on the installation.

 Press PORT UP to switch from the current port to the next

port on the installation.

KVM Over the NET™ User Manual

1 2 3 4

65 7

1 2 3 4

65 78

KN2124v / KN2140v / KN4124v / KN4140v Rear View

Note: The figure above shows the rear panel of a KN2140v / KN4140v with

two blocks of 16 KVM ports and one block of 8 (40 ports in total). The KN2124v / KN4124v differs in that it only has a single block of 16 KVM ports and one bock of 8 (24 ports in total).

KN2116A / KN2132 / KN4116 / KN4132 Rear View

Note: The figure above shows the rear panel of a KN2132 / KN4132 with two

blocks of 16 KVM ports (32 ports in total). The KN2116

A / KN4116

differs in that it only has a single block of KVM ports (16 ports in total).

Chapter 1. Introduction

No. Component Description

1 Power Socket The power cable(s) plugs in here.

Note: For the KN2124v, KN2140v, KN4124v and the KN4140v units, the top power socket corresponds to the left power switch, and the bottom power socket corresponds to

the right power switch. 2 Power Switch This standard slide switch powers the unit on and off. 3 Secondary LAN

Port

The cable that connects the unit to the backup network

interface (10/100/1000 Mbps) plugs in here. 4 PON Port This connector is provided for a Power over the Net™

(PON) unit which allows servers attached to the KVM Over

the NET

switch to be booted remotely over the net. See Single Stage Installation, page 21, step 6 for installation details. Contact your dealer for more information regarding PON units.

5 Grounding

The wire used to ground the unit connects here.

Terminal

6 Primary LAN

Port

The cable that connects the unit to the primary network interface (10/100/1000 Mbps) plugs in here.

7 Modem Port For dial in connection should the unit be unavailable over

the network. See Single Stage Installation, page 21, step 7 for installation details.

8 Local Console

Port(s)

The unit can be accessed via a local console as well as over the Net. The local console devices (keyboard, monitor and mouse), plug in here. Any combination of USB and PS/2 keyboards and mice can be used.

Note: For the KN2124v, KN2140v, KN4124v and the KN4140v units, use the 5-in-1 cable supplied with the package to connect your console devices to the unit.

9 KVM Ports The Cat 5e cables that link the unit to the KVM Adapter

Cables (which connect to the servers), plug in here.

KVM Over the NET™ User Manual

This Page Intentionally Left Blank

Overview

1. Important safety information regarding the placement of this device is provided on page 189. Please review it before proceeding.

Make sure that the power to any device that you connect to the installation has been turned off. You m

ust unplug the power cords

Chapter 2

Hardware Setup

For convenience and flexibility that allows mixing the PS/2 and USB interfaces, as well as multiple platforms, the KVM Over the NET design utilizes KVM Adapter Cables, that serve as intermediaries between the switch and the connected devices (refer to the installation diagram on p. 16).

A separate KVM Adapter Cable is required for each server or device connection. The model numbers of the Adapters are given in the KVM Adapter Cables section, page 8.

switch

Before You Begin

KVM Over the NET™ User Manual

Stacking and Rack Mounting

The KVM Over the NETTM switch can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method.

Stacking

The KVM Over the NETTM switch can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables. To place the KVM Over the NET chaining them, remove the backing material from the bottom of the rubber feet that came with this package, and stick them onto the switch’s bottom panel at the corners, as shown in the diagram, below:

switch, or to stack units if you are daisy-

Note: To ensure adequate ventilation, allow at least 5.1 cm on each side, and

12.7 cm behind the unit for power cord and cable clearance.

Chapter 2. Hardware Setup

Phillips head hex M3 x 6

Phillips head hex M3 x 8

Rack Mounting

The KVM Over the NETTM switch can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack.

Rack Mounting - Front

To mount the unit at the front of the rack, do the following:

1. Remove the two screws at the front of the unit.

2. Use the M3 x 8 Phillips head hex screws supplied with the rack mou nt kit to screw the rack mounting brackets into the front of the unit.

KVM Over the NET™ User Manual

3. Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack.

4. Screw the mounting brackets to the rack.

Note: Cage nuts are provided for racks that are not prethreaded.

Chapter 2. Hardware Setup

Phillips head hex M3 x 6

Rack Mounting - Rear

To mount the unit at the rear of the rack, do the following:

1. Remove the two screws at the rear of the unit.

2. Use the M3 x 8 Phillips head hex screws supplied with the rack mou ntin g

kit to screw the rack mounting brackets into the rear of the unit.

Phillips head hex M3 x 8

3. Position the device in the rack and align the holes in the mounting brackets

with the holes in the rack.

KVM Over the NET™ User Manual

4. Screw the mounting brackets to the rear of the rack.

Note: Cage nuts are provided for racks that are not prethreaded.

Single Stage Installation

Chapter 2. Hardware Setup

In a single stage installation, there are no additional switches cascaded from the KVM Over the NET

switch. To set up a single stage installation, refer to the installation diagrams starting on page 23 (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following:

1. For the KN2124v, KN2140v, KN4 124v and KN4140v, use the 5-in-1

Console Cable supplied with the package to connect your Local Console devices to the unit.

For the KN2132, KN4116, and KN4132, plug your Local Console’s keyboard, monitor, and mouse into the unit’s Console Ports. Each port is color coded and marked with an appropriate icon.

Note: 1. You can use any combination of keyboard and mouse

connections. For example, you can use a PS/2 keyboard with a USB mouse.

2. USB keyboards and mice can plug into the USB ports on the front panel, as well as into the ports in the console port section.

3. The KVM Over the NET

switch does not support distances that

exceed 20m between itself and the local monitor.

2. Use Cat 5e cable to connect any available KVM port to a KVM Adapter Cable that is appropriate for the server you are installing (see the table on page 8 for details).

Note: 1. If you are using a KA7120, KA7130, KA9120, KA9130, or

KA9131 Adapter Cable, refer to page 216 for mouse pointer synchronization information.

2. If you are using a KA9131 Adapter Cable, refer to page 204 for video and mouse adjustment information.

3. If you are using a KA7140 Adapter Cable, refer to page 214 for setup and operation information.

4. The distance between the switch and the KVM Adapter Cable must not exceed these lengths: KA7140: 300m; KA71xx: 50m; KA91xx: 40m.

3. Plug the connectors on the KVM Adapter Cable into the appropriate ports of the server you are installing. (See Adapter Cable Connection Diagram, page 25.)

KVM Over the NET™ User Manual

4. Plug a cable from the LAN or W AN into the KVM Over the NETTM switch primary network interface socket.

5. (Optional) Plug another cable from the LAN or WAN into the KVM Over the NET

6. (Optional) Use Cat 5e cable to connect the KVM Over the NET

switch backup (secondary) network interface socket.

switch PON port to an SA0142 Adapter. Connect the Adapter to the PON IN port of a PN0108 Power Over the Net™ unit.

7. (Optional) Use Cat 5e cable to connect the KVM Over the NET

switch Modem port to an SA0142 Adapter. Connect the Adapter’s serial connector to the modem’s DB-9 port.

8. Use the grounding wire suppl ied with this package to ground the unit by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object.

Note: Do not omit this step. Proper grounding helps to prevent damage to

the unit from surges or static electricity.

9. Plug the power cord(s) supplied with this package into the KVM Over the

NET

switch power socket, and then into an AC power source.

For the KN2124v, KN2140v, KN4124v and KN4140v, when using a single power socket, be sure to turn on the correct power switch (see Power Switch, page 13). When using both power sockets, either of the power switches can be used to turn on the KVM switch – or, to enable dual power, turn on both power switches.

Note: If you are connecting the power to a UPS or an ALTUSEN PN9108/

PN0108 use the utility power cords supplied with this package instead of the standard power cords.

After the KVM Over the NET

switch is cabled up you can turn on the power.

After it is powered up, you can turn on the servers.

KN2124v / KN2140v / KN4124v / KN4140v

Single Stage Installation Diagram

PN0108

Chapter 2. Hardware Setup

Modem

LIN

TEN y A b

NO. KA9120

MODEL

PS/2 CPU MODUL

KVM Over the NET™ User Manual

Modem

PN0108

y A

PS/2 CPU MODUL

MODEL

NO. KA9120

PS/2 CPU MODUL

MODEL

NO. KA9120

LIN

KN2116A / KN2132 / KN4116 / KN4132 Single Stage Installation Diagram

Adapter Cable Connection Diagram

KA7120 / KA9120

b y A TEN

LIN

KA7170 / KA9170

b y A TEN

LIN

KA7130 / KA9130

b y A TEN

LIN

KA9131

b y A TEN

LIN

KA7140

b y A TEN

LIN

KA9140

SERIAL TERMINAL

KA7175

b y A TEN

LIN

KA7176

b y A TEN

LIN

Chapter 2. Hardware Setup

KVM Over the NET™ User Manual

Two Stage Installation

To control even more servers, up to 40 additional KVM switches can be cascaded from the KVM ports of the KVM Over the NET

switch. As many

as 640 servers can be controlled in a complete two stage installation. In a cascaded installation, the KVM Over the NET

switch is considered the

First Stage unit, the cascaded switches are considered Second Stage units.

Note: The cascaded KVM switch shown in the example is the KH1516.

See Supported KVM Switches, page 228, for a list of other switches.

To set up a two stage installation, refer to the diagram on page 27, and do the following:

1. Make sure that power to all the devices you will be connecting, including all preexisting devices on the installation, have been turned off.

2. Use Cat 5e cable to connect any available KVM Port on the First Stage unit (the KVM Over the NET

switch) to a KVM Adapter Cable (as

described under KVM Adapter Cables, page 8).

3. Plug the adapter cable’s KVM connectors to the Keyboard, Video, and Mouse Console ports of the Second Stage unit.

Note: The distance between the First Stage unit and the Second Stage unit

must not exceed 40m or 50m based on the KVM adapter cable used.

4. Use KVM cable sets (as described in the Cables section of the cascaded KVM switch’s User Manual), to connect any available KVM port on the Second Stage unit to the Keyboard, Video, and Mouse ports of the server you are installing.

5. Plug the power cord that came with the cascaded KVM switch into its Power Socket, and then into an AC power source.

6. Repeat these steps for any other Second Stage units you wish to connect.

7. Power on the Second Stage unit(s), then power on the First Stage unit.

8. Turn on the power to all the servers.

Note: The Power On sequence requires that all Second Stage switches be

powered on first. After all Second Stage switches are powered on, the First Stage switch can be powered on. After all the switches are powered on, the servers can be powered on.

Two Stage Installation Diagram

KN4140v

KH1516

KA9120

3 4

Chapter 2. Hardware Setup

KVM Over the NET™ User Manual

Hot Plugging

The KVM Over the NETTM switch supports hot plugging – components can be removed and added back into the installation by unplugging and replugging cables from the ports without the need to shut the unit down.

Note: If the server’s Operating System does not support hot plugging, this

function may not work properly.

The Adapter ID Function

Adapter Cable information that includes the Adapter ID, port name, OS, keyboard language, and access mode is stored on the adapter. The Adapter ID function stores this information, as well as the adapter cable’s configuration information (such as access rights, etc.), in the switch’s database.

When you move a server together with its adapter cable from one port to another, you don’t have to reconfigure its settings – the Adapter ID function restores them at the new location. The only change is in the port number.

When moving the server and adapter cable to another switch, however, only the information that is stored on the adapter is retained. For the other settings you must either reconfigure them, or use the Port Utilities export/function (see page 84) to restore them.

Since port settings are stored with the adapter, if you move a server to a new port without its original adapter; or if you connect a different server to the adapter, you must manually configure the port settings for the new server. See Port Utilities, page 84 for port configuration details.

Powering Off and Restarting

If it becomes necessary to power off the switch, or if the switch loses power and needs to be restarted, wait 10 seconds before powering it back on. The servers should not be affected by this, but if any of them should fail, simply restart them.

Chapter 2. Hardware Setup

Port ID Numbering

Each server on the installation is assigned a unique Port ID. The Port ID is a one or two segment number that is determined by the Stage Level and KVM Port number of the KVM switch that the server is connected to.

The first segment represents the KVM Port number of the First Stage unit; the second segment represents the KVM Port number of the Second Stage unit.

A server attached to a First Stage unit has a one segment Port ID (from 1–40) that corresponds to the KVM Port number that it is connected to.

A server attached to a Second Stage unit has a two segment Port ID:  The second segment (from 1–16), represents the KVM Port number on the

Second Stage unit that the server is connected to. The first segment (from 1–40) represents the KVM Port number on the First Stage unit that the Second Stage unit links back to.

 For example, a Port ID of 12 - 3 refers to a server that is connected to

KVM Port 3 of a Second Stage unit that links back to KVM Port 12 of the First Stage unit.

Port Selection

Port selection is accomplished by means of the GUI. Port selection details are discussed in Chapter 6, Port Access.

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Chapter 3

Super Administrator Setup

Overview

The KVM Over the NETTM switch supports three types of user, as shown in the table, bellow:

User Type Role

Super Administrator Access and manage ports and devices. Manage Users, and

Administrator Access and manage authorized ports and devices. Manage

User Access authorized ports and devices. Manage authorized

This chapter discusses the administrative procedures that the Super Administrator performs.

First Time Setup

Once the KVM Over the NETTM switch has been cabled up, the Super Administrator needs to set the unit up for user operation. This involves setting the network parameters and adding users. The mos t conven ient wa y to do this for the first time is from the local console.

Groups. Configure the overall installation. Configure personal working environment.

Users and Groups. Configure personal working environment.

ports and devices; configure personal working environment.

Note: For remote methods of setting up the network, see IP Address

Determination, page 2 08.

After the local console has been connected (see Single Stage Installation, page 21), and the KVM Over the NET

switch turned on, a login prompt

appears on the console monitor:

KVM Over the NET™ User Manual

Since this is the first time you are logging in, use the default Username: administrator; and the default Password: password.

Note: For security purposes, you should change these to a unique Username

and Password. (See Changing the Super Administrator Login, page 34 for details.)

After you successfully log in, the Local Console Main Page appears:

Network Setup

To set up the network, do the following:

1. Click the Device Management tab.

2. Select the Network tab.

Chapter 3. Super Administrator Setup

3. Fill in the fields according to the information provided under Network,

page 124.

KVM Over the NET™ User Manual

Changing the Super Administrator Login

To change the default Super Administrator Username and Password, do the following:

1. At the top of the screen, click User Management. The User Management page has a list of Users and Groups in the left hand

panel, and a more detailed list of users – with more information about them – in a large central panel. Since this is the first time the page is being accessed, only the Super Administrator appears:

2. Click administrator in the left panel – or –

Select administrator in the central panel, then click Modify (at the bottom of the page.)

(Continues on next page.)

(Continued from previous page.) The User Information page appears:

Chapter 3. Super Administrator Setup

3. Change the Username and Password to something un ique.

4. Re-enter the password to confirm it is correct.

5. Click Save.

6. When the dialog box informing you that the change completed

successfully appears, Click OK.

7. Click on another item on the Local Console Main Page, to close this page.

KVM Over the NET™ User Manual

Moving On

After setting up the network and changing the default Super Administrator password, you can proceed to other administration activities. These include User Management, Device Management, and Firm ware Upgrade Maintenance.

These activities can be accomplished using any of the KVM Over the NET switch GUI utilities. These include the Local Console; the browser-based Windows ActiveX Viewer; the browser-based Java Applet Viewer; the stand-alone Windows Client AP; and the stand-alone Java Client AP. Choose the approach that suits you best.

Note: Firmware Upgrade Maintenance cannot be performed from the local

console. You must log in remotely with one of the KVM Over the NETTM switch other GUI utilities for this operation.

Chapter 4

Logging In

Overview

KVM Over the NETTM switches can be accessed from a local console; an internet browser; a Windows application (AP) program; and a Java application (AP) program.

No matter which access method you choose, the KVM Over the NET switch’s authentication procedure requires you to submit a valid username and password. If you supply an invalid login, the authentication routine will return an Invalid Username or Password, or Login Failed message. If you see this type of message, log in again with a correct username and password.

Note: If the number of invalid login attempts exceeds an amount specified by

the switch’s Super Administrator, a timeout period is invoked. Y ou must wait until the timeout period expires before you can attempt to log in again. See Login Failures, page 138 for further details.

Local Console Login

When the local console is attached (see Single Stage Installation, page 21) and there is no user logged in, the KVM Over the NET the display:

Simply key in your Username and Password, then click Login to bring up the Local Console Main Page. The Local Console Main Page is similar to the Web Browser, WinClient and Java Client Main P ages. For a descrip tion of the Web Browser Main Page, see page 45.

KVM Over the NET™ User Manual

Browser Login

The KVM Over the NETTM switch can be accessed via an Internet browser running on any platform. To access the switch, do the following:

1. Open the browser and specify the IP address of the switch you want to access in the browser's location bar.

Note: For security purposes, a login string may have been set by the

administrator (see page 136 for details). If so, you must include a forward slash and the login string along with the IP address when you log in. For example:

192.168.0.100/kn4140v

If you don't know the IP address and login string, ask your Administrator.

2. When a Security Alert dialog box appears, accept the certificate – it can be trusted. (See Trusted Certificates, page 219, for details.) If a second certificate appears, accept it as well.

Once you accept the certificate(s), the login page appears:

3. Provide your username and password (set by the administrator), then click Login to bring up the Web Main Page. For a discussion of the Web Main Page, see page 45.

Chapter 4. Logging In

WinClient AP Login

In some cases, the Administrator may not want the KVM Over the NETTM switch to be available via browser access. The Windows AP Client allows direct remote access to Windows systems users, without having to go through a browser.

You initially download the Windows AP Client program from the browser page (see Chapter 10, Download). To connect to the KVM Over the NET

switch, go to the location on your hard disk that you downloaded the Windows AP Client program to, and double-click its icon (WinClient.exe) to bring up the Windows Client Connection Screen:

KVM Over the NET™ User Manual

The Connection Screen

A description of the Connection Screen is given in the following table:

Item Description

Menu Bar The Menu Bar contains two items: File and Help.

 The File Menu allows the operator to Create, Save, and

Open user created Work files

page 41



The Help Menu displays the WinClient AP version.

Server List Each time the WinClient.exe file is run, it searches the User's

local LAN segment for KVM Over the NET whichever ones it finds in this box. If you want to connect to one of these units, double-click it.

Note: 1. The switch will not appear in the list unless its

Enable Device List configuration parameter has been enabled. See Working Mode, page 139 for details.

2. Only units whose Access Port settings for Program (see Service Ports, page 125) match the number specified for Port in the Server area of this dialog box appear in the Server List window.

Server This area is used when you want to connect to a KVM Over

the NET the IP list box and select an address from the list. If the address you want isn't listed, you can key in the target IP address in the IP field, and its port number in the Port field. (If you don't know the port number, contact your Administrator.)

switch at a remote location. You can drop down

 When the IP address and Port number have been

specified, click Connect to bring up a login dialog box. Provide your Username and Password then click OK to bring up the WinClient Main Page. For a description of the WinClient Main Page, see page 48.

 When you have finished with your session, click

Disconnect to end the connection.

Message List Lists status messages regarding the connection to the KVM

Over the NET

Switch to Remote View

Once a connection with a KVM Over the NET been established, this button becomes active. Click it to switch to the WinClient Main Page. The WinClient Main Page is described on page 48.

switch.

(see The File Menu,

units, and lists

switch has

Chapter 4. Logging In

The File Menu

The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings.

Whenever a user runs the Client program, it opens with the values contained in the current work file. The current work file consists of the values that were in effect the last time the program was closed.

The File menu consists of the following items:

New Allows the user to create a named work file so its values will not

Open Allows the user to open a previously saved work file and use the

Save Allows the user to save the values presently in effect as the

Exit Exits the WinClient.

be lost, and it will be available for future recall.

values contained in it.

current work file.

KVM Over the NET™ User Manual

Java Client AP Login

In those cases in which the Administrator does not want the KVM Over the

NET

switch to be available via browser access, but the local client users aren’t running Windows, the Java AP Client provides direct remote access to non-Windows systems users.

You initially download the Java AP Client program from the browser page (see Chapter 10, Download). To connect to the KVM Over the NET

switch, go to the location on your hard disk that you downloaded the Java AP Client program to, and double-click its icon (JavaClient.jar) to bring up the Address Input dialog box:

1. Key in the IP address for the unit you want to connect to. For example:

192.168.0.132

Note: If the system administrator set the switch’s Program port to

something other than the default you must specify the port number along with the IP address. For example:

192.168.0.132:9111

See Program, page 125 for detai ls.

Chapter 4. Logging In

Click OK. A Login dialog box appears: .

Provide a valid Username and Password, and then click OK to switch to the Java Client AP Main Page. The Java Client AP Main Page is similar to that of the WinClient AP Main Page. For a description of the Main Page, see page 48.

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Chapter 5

The User Interface

Overview

Once you have successfully logged in the KVM Over the NETTM user interface Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow.

The Web Browser Main Page

To ensure multi-platform operability, access to the KVM Over the NETTM switches can be accomplished with most standard web browsers. Once users log in and are authenticated (see page 38), the Web Browser Main Page comes up, with the Port Access page displayed:

Note: 1. The screen depicts a Super Administrator’s page. Depending on a

user’s type and permissions, not all of these elements appear.

2. When logging in from the Local Console, the Maintenance and Download icons do not appear, and Array Mode is not available (it is grayed out).

KVM Over the NET™ User Manual

The web page components are described in the table below:

Page Components

The web page screen components are described in the table, below:

No. Item Description

1 Tab Bar

2 Menu Bar The menu bar contains operational sub-categories

3 Sidebar The Sidebar provides a tree view listing of ports that

4 About About provides information regarding the switch’s

5 Logout Click this button to log out of your KVM Over the

6 Welcome Message If this function is enabled (see Welcome Message*,

7 Interactive Display Panel This is your main work area. The screens that

The tab bar contains the KVM Over the NET main operation categories. The items that appear in the tab bar are determined by the user’s type, and the authorization options that were selected when the user’s account was created.

that pertain to the item selected in the tab bar. The items that appear in the menu bar are determined by the user’s type, and the authorization options that were selected when the user’s account was created.

relate to the various tab bar and menu bar selections. Clicking a node in the Sidebar brings up a page with the details that are relevant to it.

There is a Filter button at the bottom of the Sidebar that lets you expand or narrow the scope of the ports that appear in the tree. The Filter function is discussed in detail on page 90

current firmware version.

NET

session.

page 97), a welcome message displays here.

appear reflect your menu choices and Sidebar node selection.

’s

Chapter 5. The User Interface

The Tab Bar

The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user’s type (Super Administrator, Administrator, User) and the permissions assigned when the user’s account was created. The functions associated with each of the icons are explained in the table below:

Icon Function

Port Access: The Port Access page is used to access and control the

devices on the KVM Over the NET available to all users.

User Management: The User Management page is used to create and manage Users and Groups. It can also be used to assign devices to them. User Management is discussed on page 105. This page is available to the Super Administrator and Administrators. The icon doesn’t display on the page of ordinary users.

Device Management: The Device Management page is used by the Super Administrator (and Administrators and Users with Configuration

permission) to configure and control the overall operation of the KVM Over the NET

Administrator. The icon doesn’t display on the page of ordinary administrators and users.

Log: The Log page displays the contents of the log file. The Log page is discussed on page 98.

switch. This page is available to the Super

installation. This page is

Maintenance: The Maintenance page is used this icon to install new versions of the KVM Over the NET See Upgrading the Main Firmware, page 148, for details. This page is

available to the Super Administrator (and Administrators and Users with Configuration permission). The icon doesn’t display on the page of ordinary administrators and users.

Download: Users with appropriate permission can click this icon to download AP versions of the Windows Client; the Java Client; the Log Server; and the PON program. This page is available to all users. The programs that can be downloaded depend on the user’s permissions.

switch's firmware.

There are two small icons at the extreme right of the page. Their functions are described in the table, below:

Icon Function

Click this icon to brings up a panel with information about the KVM Over the NET

Click this icon to log out and end your KVM Over the NET session.

switch firmware version.

switch

KVM Over the NET™ User Manual

The GUI Main Page

With WinClient AP, and Java Client AP access, once users log in (see Logging In, page 37), the GUI Main Page comes up:

The GUI Main Page is similar to that of the Web Browser. The differences between them are as follows:

1. The GUI version doesn’t have a menu bar below the tab bar; it has a series of tabs like a notebook, instead. Like the W eb Browser interface, however, the makeup of the tabbed notebook changes depending on the items selected on the main Tab Bar and in the Sidebar.

2. The GUI version doesn’t have a Log tab on the icon bar. (It’s Log tab can be found in the notebook under the Port Access Tab – see Log, page 98.)

3. In addition to Filter, there are also buttons for Scan and Array Mode at the bottom of the Sidebar. These functions are discu s sed in Chapter 6, Port Access.

4. There is a hidden Control Panel at the upper or lower center of the screen that becomes visible when you mouse over it. (The default is at the upper center of the screen.)

Chapter 5. The User Interface

5. There is an additional icon at the extreme right of the page: . Click this

icon to close the GUI Main Page and go to the display of the last selected port.

6. The GUI can be navigated via the keyboard as shown in the table, below:

Keys Action

Ctrl + P Opens the Port Access page. Ctrl + U Opens the User Management page. Ctrl + C Opens the Device Management page. Ctrl + F Opens the Maintenance page. Ctrl + D Opens the Download page.

F1 To see About information F2 To edit the port name of the selected port. F4 Selects the Sidebar (left) panel. F5 Selects the main (right) panel F7 Closes the GUI. F8 To log out.

KVM Over the NET™ User Manual

The Local Console GUI Main Page

The Local Console GUI Main Page is similar to the Java and Windows GUI Main Page:

The major difference is that the Local Console Main Page doesn’t have tabs for Maintenance or Download, and Array Mode isn’t available.

In addition, there are two small icons at the bottom right – as described in the following table.

Icon Function

Speaker. Allows sound output from the servers connected to the switch’s ports to be heard on the speakers connected to the Local Console. Click the icon to toggle speaker support On and Off. When Off, a red X displays across the icon.

Microphone. Allows microphone input from the Local Console to be sent to the servers connected to the switch’s ports. Click the icon to toggle microphone support On and Off. When Off, a red X displays across the icon.

Chapter 5. The User Interface

The Control Panel

WinClient Control Panel

Since the WinClient ActiveX Viewer and WinClient AP Control Panel contains the most complete functionality of all the user interface control panels, this section describes the WinClient Control Panel. Although the other control panels may not have all of the features that this one does, you can refer to the information described here when using them.

The WinClient Control Panel consists of three rows: a row of icons at the top, with two text rows below it:

Note: The above image shows the complete Control Panel. The icons that

appear can be customized. See Control Panel Configuration, page 78, for details.

 By default, the top text row shows the video resolution of the remote

display. As the mouse pointer moves over the icons in the icon bar, however, the information in the top text row changes to describe the icon's function. In addition, if a message from another user is entered in the message board, and you have not opened the message board in your session, the message will appear in the top row.

 The lower row shows the IP address of the device you are accessing at the

left. In the center of the bar, the number before the slash indicates which bus the user is on, while the number behind the slash indicates the number of users on that bus.

Note: See Multiuser Operation, page 163 for further information

regarding the KVM Over the NETTM switch’s bus assignments.

(Continues on next page.)

KVM Over the NET™ User Manual

(Continued from previous page.)

 Right clicking in the text row area brings up a menu that allows you to

select options for the Screen Mode, Zoom, Mouse Pointer type, and Mouse Sync Mode. These functions are discussed in the sections that follow.

 To move the Control Panel to a different location on the screen, place the

mouse pointer over the text bar area, then click and drag.

Chapter 5. The User Interface

WinClient Control Panel Functions

The Control Panel functions are described in the table below.

Icon Function

This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally.

Click to bring up the Macros dialog box (see page 55 for details).

Click to bring up the Video Options dialog box. Right-click to perform a quick Auto Sync (see Video Settings, page 64, for details).

Click to perform a video and mouse autosync operation. It is the same as clicking the Auto-sync button in the Video Options dialog box (see Video Settings, page 64).

Toggles the display between Full Screen Mode and Windowed Mode.

Click to take a snapshot (screen capture) of the remote display. See Snapshot, page 79, for details on configuring the Snapshot parameters.

Click to bring up the Message Board (see The Message Board, page 67).

Click to send a Ctrl+Alt+Del signal to the remote system.

Click to toggle the remote display between color and gray scale views.

Click to bring up the Virtual Media dialog box. The icon changes when a virtual media device is started on the port. See Virtual Media, page 70, for specific details.

Note: 1. This icon is displayed on the KN2124v, KN2140v, KN4124v

and KN4140v switches only.

2. This icon displays in gray when the function is disabled or not available.

Click to zoom the remote display window. Note: This feature is only available in windowed mode (Full Screen

Mode is off). See Zoom, page 73, for details. Click to bring up the on-screen keyboard (see The On-Screen

Keyboard, page 74).

KVM Over the NET™ User Manual

Click to select the mouse pointer type. Note: This icon changes depending on which mouse pointer type is

selected (see Mouse Pointer Type, page 75).

Click to toggle Automatic or Manual mouse sync.

 When the selection is Automatic, a green √ appears on the icon.  When the selection is Manual, a red X appears on the icon.

See Mouse DynaSync Mode, page 76 for a complete explanation of this feature.

Click to toggle sound from the remote server to be heard on the client computer’s speakers on or off. The “prohibited” symbol (a red circle with a diagonal bar) displays on the icon when the speaker is toggled Off.

Click to display a dropdown list of User macros. Access and run macros more conveniently rather than using the Macros dialog box (see the Macros icon in the table above, and the Macros section on page 55).

Click to bring up the Control Panel Configuration dialog box. See Control Panel Configuration, page 78, for details on configuring the Control Panel.

Click to exit the viewer.

 Exiting from a viewer accessed session brings you back to the web

browser Main Page.

 Exiting from a WinClient AP session logs you out and brings you

back to the login dialog box (see page 39).

 Exiting from a Java Client AP session logs you out and closes the

Java program.

These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer.

 When the lock state is On, the LED is bright green and the lock

hasp is closed.

 When the lock state is Off, the LED is dull green and the lock hasp

is open. Click on the icon to toggle the status. Note: These icons and your local keyboard icons are in sync.

Clicking an icon causes the corresponding LED on your keyboard to change accordingly. Likewise, pressing a Lock key on your keyboard causes the icon’s color to change accordingly.

Chapter 5. The User Interface

Macros

The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each

of these functions is described in the following sections.

Hotkeys

Various actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setup utility (accessed by clicking this icon), lets you configure which hotkeys perform the actions.

The actions are listed in the left panel; the hotkeys that invoke them are shown in the panel at the right. Use the checkbox to the left of an action’s name to enable or disable its hotkey.

1. Highlight an Action, then click Set Hotkey.

2. Press your selected Function keys (one at a time). The key names appear in the Hotkeys field as you press them.

 You can use the same function keys for more than one action, as long

as the key sequence is not the same.

 To cancel setting a hotkey value, click Cancel; to clear an action’s

Hotkeys field, click Clear.

3. When you have finished keying in you r seq uence, click Save.

To reset all the hotkeys to their default values, click Reset.

KVM Over the NET™ User Manual

An explanation of the Hotkey actions is given in the table below:

Action Explanation

Exit remote location

Breaks the connection to the KVM Over the NET returns you to local client computer operation. This is equivalent to clicking the Exit icon on the Control Panel. The default keys are F2, F3, F4.

Adjust Video Brings up the Video Settings dialog box. This is equivalent to

clicking the Video Settings icon on the Control Panel. The default keys are F5, F6, F7.

Toggle OSD Toggles the Control Panel Off and On. The default keys are F3,

F4, F5.

Toggle mouse display

If you find the display of the two mouse pointers (local and remote) to be confusing or annoying, you can use this function to shrink the non-functioning pointer down to a barely noticeable tiny circle, which can be ignored. Since this function is a toggle, use the hotkeys again to bring the mouse display back to its original configuration. This is equivalent to selecting the Dot pointer type from the Mouse Pointer icon on the Control Panel. The default keys are F7, F8, F9.

Note: The Java Control Panel does not have this feature.

Adjust mouse This synchronizes the local and remote mouse movements. The

default keys are F7, F8, F9.

Video Auto-sync This combination performs an auto-sync operation. It is

equivalent to clicking the Video Autosync icon on the Control Panel. The default keys are F6, F7, F8.

Show/Hide Local Cursor

Toggles the display of your local mouse pointer off and on. This is equivalent to selecting the Null pointer type from the Mouse Pointer icon on the Control Panel. The default keys are F4,F5.

Substitute Ctrl key If your local client computer captures Ctrl key combinations,

preventing them from being sent to the remote server, you can implement their effects on the remote server by specifying a function key to substitute for the Ctrl key. If you substitute the F11 key, for example, pressing [F11 + 5] would appear to the remote server as [Ctrl + 5]. The default key is F11.

Substitute Alt key Although all other keyboard input is captured and sent to the KVM

Over the NET

switch, [Alt + Tab] and [Ctrl + Alt + Del] work on your local client computer. In order to implement their effects on the remote server, another key may be substituted for the Alt key . If you substitute the F12 key, for example, you would use [F12 + Tab] and [Ctrl + F12 + Del]. The default key is F11.

switch and

Chapter 5. The User Interface

User Macros

User Macros are used to perform specific actions on the remote server. To create the macro, do the following:

1. Select User Macros, then click Add.

2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:

KVM Over the NET™ User Manual

3. Click Record.

The dialog box disappears, and a small panel appears at the top left of the screen:

4. Press the keys for the macro.

 To pause macro recording, click Pause. To resume, click Pause again.  Clicking Show brings up a dialog box that lists each keystroke that you

make, together with the amount of time each one takes:

 Clicking Cancel cancels all keystrokes.  When you have finished, click Stop. This is the equivalent of clicking

Done in Step 5.

Note: 1. Case is not considered – typing A or a has the same effect.

2. When recording the macro the focus must be on the remote screen. It cannot be in the macro dialog box.

3. Only the default keyboard characters may be used. Alternate characters cannot be used. For example, if the keyboard is Traditional Chinese and default character is A the alternate Chinese character obtained via keyboard switching is not recorded.

Chapter 5. The User Interface

5. If you haven’t brought up the Show dialog, click Done when you have

finished recording your macro. You return to the Macros dial og box with your system macro key presses displayed in the Macro column:

6. If you want to change any of the keystrokes, select the macro and click

Edit. This brings up a dialog box similar to the one for Show. You can change the content of your keystrokes, change their order, etc.

7. Repeat the procedure for any other macros you wish to create.

KVM Over the NET™ User Manual

After creating your macros, you can run them in any of three ways:

1. By using the hotkey (if one was assigned).

2. By opening the Macro List on the Control Panel and clicking the one you want (see page 54).

3. By opening this dialog box and clicking Play.

If you run the macro from this dialog box, you have the option of specifying how the macro runs.

 If you choose Play Without Wait, the macro runs the keypresses one after

another with no time delay between them.

 If you choose Play With Time Control, the macro waits for the amount of

time between key presses that you took when you created it. Click on the arrow next to Play to make your choice.

 If you click Play without opening the list, the macro runs with the default

choice. The default choice (NoWait or TimeCtrl), is shown in the Playback column.

You can change the default choice by clicking on the current choice (NoWait in the screenshot above), and selecting the alternative choice.

Note: 1. Information about the Search function is given on page 61.

2. User Macros are stored on the Local Client computer of each user. Therefore there is no limitation on the of number of macros, the size of the macro names, or makeup of the hotkey combinations that invoke them

Chapter 5. The User Interface

 Search

Search, at the bottom of the dialog box, lets you filter the list of macros that appear in the large upper panel for you to play or edit. Click a radio button to choose whether you want to search by name or by key; key in a string for the search; then click Search. All instances that match your search string appear in the upper panel.

System Macros

System Macros are used to create exit macros for when you close a session. For example, as an added measure of security, you could create a macro that sends the Winkey-L combination which would cause the remote server’s log in pa ge to come up the next time the device was accessed. To create the macro, do the following:

1. Select System Macros, then click Add.

2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:

KVM Over the NET™ User Manual

3. Click Record.

The dialog box disappears, and a small panel appears at the top left of the screen:

4. Press the keys for the macro.

 To pause macro recording, click Pause. To resume, click Pause again.  Clicking Show brings up a dialog box that lists each keystroke that you

make, together with the amount of time each one takes (see page 62).

Note: 1. Case is not considered – typing A or a has the same effect.

2. When recording the macro the focus must be on the remote screen. It cannot be in the macro dialog box.

5. If you haven’t brought up the Show dialog, click Done when you have

finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column:

6. If you want to change any of the keystrokes, select the macro and click

Edit. This brings up a dialog box similar to the one for Show. You can change the content of your keystrokes, change their order, etc.

Chapter 5. The User Interface

7. Repeat the procedure for any other macros you wish to create. Once the system macros have been created, they are available for use on a

port-by-port basis. They get selected on a port’s Connection page (see Exit Macro, page 92, for details).

Note: 1. Information about the Search function is given on page 61.

2. You can choose only one system macro per port.

3. Systems macros are stored on the switch, therefore macro names may not exceed 64 Bytes; hotkey combinations may not exceed 256 Bytes; each key usually takes 3–5 Bytes.

KVM Over the NET™ User Manual

Video Settings

Clicking the Hammer icon on the Control Panel brings up the Video Settings dialog box. The options in this dialog box allow you to adjust

the placement and picture quality of the remote screen on your monitor:

The meanings of the video adjustment options are given in the table below:

Options Usage

Screen Position Adjust the horizontal and vertical position of the remote server

window by Clicking the Arrow buttons.

Auto-Sync Click Auto-Sync to have the vertical and horizontal offset values of

the remote screen detected and automatically synchronized with the local screen.

Note: 1. If the local and remote mouse pointers are out of sync, in

most cases, performing this function will bring them back into sync.

2. This function works best with a bright screen.

3. If you are not satisfied with the results, use the Screen Position arrows to position the remote display manually.

Chapter 5. The User Interface

Options Usage

RGB Drag the slider bars to adjust the RGB (Red, Green, Blue) values.

When an RGB value is increased, the RGB component of the image is correspondingly increased.

If you enable Set to Grayscale, the remote video display is changed to grayscale.

Gamma This section allows you to adjust the video display's gamma level.

This function is discussed in detail in the next section, Gamma Adjustment.

Network Type Select the type of internet connection that the local client computer

uses. The switch will use that selection to automatically adjust the Video Quality and Detect Tolerance settings to optimize the quality of the video display.

Since network conditions vary, if none of the pre-set choices seem to work well, you can select Customize and use the Video Quality and Detect Tolerance slider bars to adjust the settings to suit your conditions.

Video Quality Drag the slider bar to adjust the overall Video Quality. The larger the

value, the clearer the picture and the more video data goes through the network. Depending on the network bandwidth, a high value may adversely effect response time.

Enable Refresh

The KVM Over the NET

switch can redraw the screen every 1 to 99 seconds, eliminating unwanted artifacts from the screen. Select Enable Refresh and enter a number from 1 through 99. The KVM

Over the NET

switch will redraw the screen at the interval you specify. This feature is disabled by default. Click to put a check mark in the box next to Enable Refresh to enable this feature.

Note: 1. The switch starts counting the time interval when mouse

movement stops.

2. Enabling this feature increases the volume of video data transmitted over the network. The lower the number specified, the more often the video data is transmitted. Setting too low a value may adversely affect overall operating responsiveness.

Transparency Adjusts the transparency of the Control Panel and other Toolbars.

Slide the bar until the display in the example window is to your liking.

Color Depth Control

Detect Tolerance

This setting determines the richness of the video display by adjusting the amount of color information.

This setting also relates to video quality. It governs detecting or ignoring pixel changes. A high setting can result in a lower quality display due to less data transfer. A lower setting will result in better video quality, but setting the threshold too low may allow too much data to be transferred, negatively impacting network performance.

KVM Over the NET™ User Manual

Gamma Adjustment

If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box.

 Under Basic configuration, there are ten preset and four user-defined levels

to choose from. Drop down the list box and choose the most suitable one.

 For greater control, clicking the Advanced button brings up the following

dialog box:

 Click and drag the diagonal line at as many points as you wish to achieve

the display output you desire.

 Click Save As to save up to four user-defined configurations derived from

this method. Saved configurations can be recalled from the list box at a future time.

 Click Reset to abandon any changes and return the gamma line to its

original diagonal position.

 Click OK to save your changes and close the dialog box.  Click Cancel to abandon your changes and close the dialog box.

Note: For best results, change the gamma while viewing a remote server.

Chapter 5. The User Interface

The Message Board

The KVM Over the NETTM switch supports multiple user logins,

which can possibly give rise to access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other:

KVM Over the NET™ User Manual

Button Bar

The buttons on the Button Bar are toggles. Their actions are described in the table below:

Button Action

Enable/Disable Chat. When disabled, messages posted to the board

are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user's name in the User List panel when the user has disabled Chat.

Occupy/Release Keyboard/Video/Mouse. When a port is set to Occupy mode (see Access Mode, page 87), you can use this button to occupy the KVM. When you Occupy the KVM, other users cannot see the video, and cannot input keyboard or mouse data. The button is shadowed when the KVM is occupied. The icon displays next to the user's name in the User List panel when the user has occupied the KVM.

Occupy/Release Keyboard/Mouse. When a port is set to Occupy mode (see Access Mode, page 87), you can use this button to occupy the KM. When you Occupy the KM, other users can see the video, but cannot input keyboard or mouse data. The button is shadowed when the KM is occupied. The icon displays next to the user's name in the User List panel when the user has occupied the KM.

Show/Hide User List. When you Hide the User List, the User List panel closes. The button is shadowed when the User List is open.

Message Display Panel

Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear.

Compose Panel

Key in the messages that you want to post to the board in this panel. Click Send, or press [Enter] to post the message to the board.

Chapter 5. The User Interface

User List Panel

The names of all the logged in users are listed in this panel.

 Your name appears in blue; other users' names appear in black.  By default, messages are posted to all users. To post a message to one

individual user, select the user's name before sending your message.

 If a user's name is selected, and you want to post a message to all users,

select All Users before sending your message.

 If a user has disabled Chat, its icon displays before the user's name to

indicate so.

 If a user has occupied the KVM or the KM, its icon displays before the

user's name to indicate so.

KVM Over the NET™ User Manual

Virtual Media

The Virtual Media feature allows a drive, folder, image file, or removable disk on a user’s system to appear and act as if it were

installed on the remote server.

Note: Virtual Media is only supported on remote servers connected to the

KVM Over the NETTM switch with KA7175 or KA7176 adapter cables.

To implement this redirection feature, do the following:

1. Click this icon to bring up the Virtual Media dialog box:.

Note: The T button at the top right brings up a slider to adjust the

transparency of the dialog box. After making your adjustment, click anywhere in the dialog box to dismiss the slider.

2. Click Add; then select the media source.

Depending on your selection, additional dialog boxes appear to enable you to select the drive, file, folder, or removable disk you desire. See Virtual Media Support, page 229 for details about mounting each of these media types.

Chapter 5. The User Interface

3. To add additional media sources, click Add, and select the source as many

times as you require. Up to three virtual media choices can be mounted. The top three in the list

are the ones that are selected. To rearrange the selection order, highlight the device you want to move, then click the Up or Down Arrow button to promote or demote it in the list.

4. Read refers to the redirected device being able to send data to the remote

server; Write refers to the redirected device being able to have data from the remote server written to it. The default is for Write to not be enabled (Read only). If you want the redirected device to be writable as well as readable, click to put a check in the Enable Write checkbox:

Note: 1. If a redirected device cannot be written to, it appears in gray in the

list.

2. See Virtual Media Support, page 229, for a list of supported virtual media types.

3. To remove an entry from the list, select it and click Remove.

4. After you have made your media source selections, click Mount. The

dialog box closes. The virtual media devices that you have selected are redirected to the remote server, where they show up as drives, files and folders on the remote server’s file system.

KVM Over the NET™ User Manual

Once mounted, you can treat the virtual media as if they were really on the remote server – drag and drop files to/from them; open files on the remote server for editing and save them to the redirected media, etc.

Files that you save to the redirected media, will actually be saved on your local client computer’s storage. Files that you drag from the redirected media will actually come from your local client computer’s storage.

5. To end the re direc ti on, b rin g up the Control Panel and click on the Virtual Media icon. All mounted devices are automatically unmounted.

Virtual Media Icons

The Virtual Media icon on the Windows Client Control Panel changes, depending on the type of drive used, as shown in the table below:

Icon Function

The icon displays in gray to indicate that the virtual media function is disabled or not available

The icon displays in blue to indicate that the virtual media function is available. Click the icon to bring up the virtual media dialog box.

The icon displays in blue with a red X to indicate that a virtual media device has been mounted on the remote server. Click the icon to unmount all redirected devices.

Chapter 5. The User Interface

Zoom

The Zoom icon controls the zoom factor for the remote view window. Settings are as follows:

Setting Description

100% Sizes and displays the remote view window at 100%.

75% Sizes and displays the remote view window at 75%. 50% Sizes and displays the remote view window at 50%. 25% Sizes and displays the remote view window at 25%.

1:1 Sizes and displays the remote view window at 100%. The difference

between this setting and the 100% setting is that when the remote view window is resized its contents don’t resize – they remain at the size they were. To see any objects that are outside of the viewing area move the mouse to the window edge, to have the screen scroll.

Note: The 1:1 Zoom size is not available in the Java Applet Viewer or the Java Client AP.

KVM Over the NET™ User Manual

The On-Screen Keyboard

The KVM Over the NETTM switch supports an on-screen keyboard, available in multiple languages, with all the standard keys for each

supported language. Click this icon to pop up the on-screen keyboard:

One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to change the configuration settings for either system. The user just has to bring up the on-screen keyboard; select the language used by the server on the port he is accessing; and use the on-screen keyboard to communicate with it.

Note: You must use your mouse to click on the keys. You can not use your

actual keyboard.

To change languages, do the following:

1. Click the down arrow next to the currently selected language, to drop down the language list.

2. Select the new language from the list.

Chapter 5. The User Interface

To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow.

Mouse Pointer Type

KVM Over the NETTM switches offer a number of mouse pointer options when working in the remote display. Click this icon to select

from the available choices:

Note: 1. Before accessing a port, only Dual and Crosshairs are available. Once

the port is accessed, all four pointers are available.

2. The icon on the Control Panel changes to match your choice.

3. Selecting the Dot pointer has the same effect as the Toggle mouse display hotkey function (see Toggle mouse display, page 56, for details).

4. The Dot pointer is not available with the Java Applet Viewer or the Java Client AP.

KVM Over the NET™ User Manual

Mouse DynaSync Mode

Synchronization of the local and remote mouse pointers is accomplished either automatically or manually.

Automatic Mouse Synchronization (DynaSync)

Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.

Note: This feature is only available for Windows and Mac systems (G4 an d

higher) whose adapter attribute OS setting is configured for Win or Mac (see Port Properties, page 86), which are connected to the switch with one of the following Adapter Cables: KA7170, KA7175, KA7176, or KA9170.

All other configurations must use manual mouse synchronization (described in the next section).

The icon on the toolbar indicates the synchronization mode status as follows:

Icon Function

This icon displays in gray to indicate that Mouse DynaSync is not available – you must use manual synching procedures. This is the default setting for all KVM Adapters other than the KA7170, KA7175, KA7176, and KA9170.

The green check mark on this icon indicates that Mouse DynaSync is available and is enabled. This is the default setting when Mouse DynaSync is available. (See the Note, above.)

The red X on this icon indicates that Mouse DynaSync is available but is not enabled.

When Mouse DynaSync is available, clicking the icon toggles its status between enabled and /disabled. If you choose to disable Mouse DynaSync mode, you must use the manual synching procedures described in the next section.

Chapter 5. The User Interface

Mac and Linux Considerations

For Mac systems, there is a second DynaSync setting to choose from when Mouse DynaSync is enabled. If the default synchronization result is not satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text area of the Control Panel and select Mouse Sync Mode

→ Automatic for Mac 2:

Linux doesn’t support DynaSync Mode, but it has an additional setting on the Mouse Sync Mode menu (Redhat AS3.0). If you are using one of the USB Adapter Cables (see the Note on the previous page), and the default mouse synchronization is not satisfactory, you can try the Redhat AS3.0 setting. In either case, you must perform the manual mouse synchronization procedures described in the next section.

Manual Mouse Synchronization

If the local mouse pointer goes out of sync with the remote system's mouse pointer there are a number of methods to bring them back into sync:

1. Perform a video and mouse auto sync by clicking the Video Settings icon on the Control Panel (see page 64).

2. Perform an Auto Sync with the Video Adjustment function (see Video Settings, page 64, for details).

3. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see Adjust mouse, page 56, for details).

4. Move the pointer into all 4 corners of the screen (in any order).

5. Drag the Control Panel to a different position on the screen.

6. Set the mouse speed and acceleration for each problematic server attached to the switch. See Additional Mouse Synchronization Procedures, page 216, for instructions.

KVM Over the NET™ User Manual

Control Panel Configuration

Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings:

The dialog box is organized into six main sections as described in the table, below:

Item Description

Customize Control Panel

Control Panel Style

Allows you to select which icons display in the Control Panel

 Enabling Transparent makes the Control Panel semi-transparent,

so that you can see through it to the display underneath.

 Enabling Icon causes the Control Panel to display as an icon until

you mouse over it. When you mouse over the icon, the full panel comes up.

(Continues on next page.)

Chapter 5. The User Interface

(Continued from previous page.)

Item Description

Screen Options

 If Full Screen Mode is enabled, the remote display fills the entire

screen.

 If Full Screen Mode is not enabled, th e remote display appears as

a window on the local desktop. If the remote screen is larger than what is able to fit in the window, move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll.

 If Keep Screen Size is enabled, the remote screen is not resized.

 If the remote resolution is smaller than that of the local monitor,

its display appears like a window centered on the screen.

 If the remote resolution is larger than that of the local monitor,

its display is centered on the screen. To access the areas that are off screen, move the mouse to the corner of the screen that is closest to the area you want to view and the screen will scroll.

 If Keep Screen Size is not enabled, the remote screen is resized to

fit the local monitor's resolution.

Bus Info If Bus Info is enabled, the number of the bus you are on, as well as

Snapshot These settings let the user configure the KN2124v / KN2140v /

the total number of users on the bus, displays on the bottom row center of the Control Panel as follows: Bus No./Total Users. (See the Control Panel diagram on page 51 for an example.)

KN4124v / KN4140v / KN2132 / KN4116 / KN4132’s screen capture parameters (see the Snapshot description under The Control Panel, page 51):

 Path lets you select a directory that the captured screens

automatically get saved to. Click Browse; navigate to the directory of your choice; then click OK. If you don’t specify a directory here, the snapshot is saved to your desktop.

 Click a radio button to choose whether you want the captured

screen to be saved as a BMP or a JPEG (JPG) file.

 If you choose JPEG, you can select the quality of the captured file

with the slider bar. The higher the quality, the better looking the image, but the larger the file size.

Keyboard Pass Through

When this is enabled, the Alt-Tab key press is passed to the remote server and affect that server. If it is not enabled, Alt-Tab acts on your local client computer.

KVM Over the NET™ User Manual

The Java Control Panel

The Java Applet Viewer and Java Client AP Control Panel is similar to the one used by the WinClient:

The major differences between them are:

 In the Macros dialog box, Toggle Mouse Display is not available.  The Dot mouse pointer type is not available.  The 1:1 Zoom feature is not available.  The Message Board:

 There is no Show/Hide button to show or

hide the user list. This function is achieved by clicking the arrows at the top of the bar that separates the User List panel from the Main panel.

 If another user sends a message to the

message board and your message board is not open, instead of the message appearing in the text bar, a window showing the message pops up on your screen.

 In Virtual Media, only ISO and Folder are supported. See Java Applet

Viewer / Java Client AP, page 229 for further details.

 The Control Panel Lock LED icons are not in sync with your keyboard.

When you first connect, the LED display may not be accurate. To be sure, click on the LED icons to set them.

 In Control Panel Configuration, the following functions are not available:

the Transparent control panel style; Screen Options; and Keyboard Passthrough. The BMP Snapshot format has been replaced by PNG.

Chapter 6

Port Access

Overview

When you log in to the switch the Port Access page comes up with the Connections page displayed.

Web Browser Interface

GUI Interface

KVM Over the NET™ User Manual

The page is organized into several main areas. All the ports that a user is permitted to access are listed in the Sidebar at the left of the page. At the bottom of the Sidebar, there are buttons for different port display functions.

The tabs at the top of the main panel open different pages for information and configuration options related to the ports. The main panel provides a detail ed listing of each port, as well as a means of accessing the ports.

Chapter 6. Port Access

The Port Selection Sidebar

All switches and their ports – including cascaded switches and their ports – are listed in a tree structure in the Sidebar at the left of the screen:

The Port Selection Tree

 Users are only allowed to see the switches and ports that they have access

permission for.

 Ports and child switches can be nested under their parent switches. Click

the + in front of a switch to expand the tree and see the ports nested underneath it. Click the - to collapse the tree and hide the nested ports.

 A port’s ID number is displayed in brackets next to the port icon. For

convenience the ports can be named (see Port Naming, page 88, for details).

 Switches and ports that are on line have their monitor screen icons lit

green; the monitor screens are gray for devices and ports that are offline.

 To access a port, double click its icon. Port operation details are discussed

in Chapter 11, Port Operation.

KVM Over the NET™ User Manual

Port Views

In the Web Browser version, you can open as many port viewers as there are ports, but the number of ports that you see depends on the number of buses that the switch supports. For example, if the switch supports 4 buses, the 5th viewer displays the same port as the 1st viewer; the 6th viewer displays the same screen as the 2nd viewer, etc.

In the GUI version you can only access one port at a time. To see two different ports, you would have to log in two separate times.

Port Utilities

The GUI version Port Access page provides a convenient method to manipulate the device tree. When you right click an item in the Sidebar, a list with various options pops up:

Note: The screenshot shows an example of just one of the pop-ups that can

appear. The items that you see depend on whether you are logged in from a Local Console, or remotely; your user type; and whether you selected a switch or a port. The table below lists and explains all of the possibilities.

ATEN Technology KN4124V, KN2132, KN2124V, KN4132, KN4140V User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Overview

Features

Hardware

Management

Ease-to-Use Interface

Advanced Security

Virtual Media

Virtual Remote Desktop

V-Series Exclusive

System Requirements

Remote User Computers

Servers

Video

KVM Adapter Cables

Operating Systems

Browsers

Components

KN2124v / KN2140v / KN4124v / KN4140v Front View

KN2116A / KN2132 / KN4116 / KN4132 Front View

KN2124v / KN2140v / KN4124v / KN4140v Rear View

KN2116A / KN2132 / KN4116 / KN4132 Rear View

Overview

Hardware Setup

Before You Begin

Stacking and Rack Mounting

Stacking

Rack Mounting

Rack Mounting - Front

Rack Mounting - Rear

Single Stage Installation

KN2116A / KN2132 / KN4116 / KN4132 Single Stage Installation Diagram

Adapter Cable Connection Diagram

Two Stage Installation

Two Stage Installation Diagram

Hot Plugging

The Adapter ID Function

Powering Off and Restarting

Port ID Numbering

Port Selection

Super Administrator Setup

Overview

First Time Setup

Network Setup

Changing the Super Administrator Login

Moving On

Logging In

Overview

Local Console Login

Browser Login

WinClient AP Login

The Connection Screen

The File Menu

Java Client AP Login

The User Interface

The Web Browser Main Page

Page Components

The Tab Bar

The GUI Main Page

The Local Console GUI Main Page

The Control Panel

WinClient Control Panel

WinClient Control Panel Functions

Macros

Hotkeys

User Macros

System Macros

Video Settings

Gamma Adjustment

The Message Board

Button Bar

Message Display Panel

Compose Panel

User List Panel

Virtual Media

Virtual Media Icons