This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
ii
KVM Over the NET™ User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
Internationalhttp://support.aten.com
North Americahttp://www.aten-usa.com/product_registration
Telephone Support
For telephone support, call this number:
International886-2-8692-6959
China86-10-5160-1602
Japan81-3-5323-7178
Korea82-2-467-6789
North AmericaATEN TECH1-888-999-ATEN
ATEN NJ1-732-356-1703
United Kingdom44-8-4481-58923
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
Package Contents
The KVM Over the NETTM switch package consists of:
1 KN2124v, KN2140v, KN4124v, KN4140v, KN2116
A, KN2132, KN4116,
or KN4132 KVM Over the Net™ Switch
2 SA0142 Serial Adapters (RJ45-F to DB9-M; DTE to DCE)
1 Grounding Wire
1 Power Cord (KN2116
A / KN4116 / KN2132 / KN4132 only)
2 Power Cords (KN2124v / KN2140v / KN4124v / KN4140v only)
2 Utility Power Cords (KN2124v / KN2140v / KN4124v / KN4140v only)
1 5-in-1 Console Cable (KN2124v / KN2140v / KN4124v / KN4140v only)
1 Rack Mount Kit
1 Foot Pad Set (4 pcs.)
1 User Manual*
1 Quick Start Guide
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the installation.
* Features may have been added since this manual was printed. Please visit our
website to download the most up to date version of the manual.
This User Manual is provided to help you get the most from your KVM Over
the NET
TM
system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Overview
Chapter 1, Introduction, introduces you to the KN2124v / KN2140v /
KN4124v / KN4140v / KN2116
the NET
TM
System. Its purpose, features and benefits are presented, and its
front and back panel components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, Super Administrator Setup, explains the procedures that the
super administrator employs to set up the KVM Over the NET
network environment, and change the default username and password.
Chapter 4, Logging In, describes how to log in to the KVM Over the
TM
NET
switch with each of the available access methods: from a local console;
an internet browser; a stand-alone Windows application (AP) program; and a
stand-alone Java application (AP) program.
Chapter 5, The User Interface, describes the layout and explains the
components of the KVM Over the NET
Chapter 6, Port Access, describes the Port Access page and how to
configure the options it provides regarding port manipulation.
A / KN2132 / KN4116 / KN4132 KVM Over
TM
switch
TM
user interface.
Chapter 7, User Management, shows super ad ministrators and
administrators how to create, modify, and delete users and groups, and assign
attributes to them.
Chapter 8, Device Management, shows super administrators how to
configure and control overall KVM Over the NET
TM
switch operations.
Chapter 9, Maintenance, exp lain s ho w to upg rade the KVM Over the
TM
NET
switch firmware, as well as the firmware of the KVM Adapter Cables
used to connect its ports to the installed devices.
Chapter 10, Download, describes how to download stand-alone AP
versions of the Win Client, the Java Client, the Log Server, and Power Over the
Net (PON) programs.
xiii
KVM Over the NET™ User Manual
Chapter 11, Port Operation, provides detailed information on accessing
and operating the devices connected to the KVM Over the NET
TM
switch ports.
Chapter 12, The Log Server, explains how to install and configure the
Log Server.
Chapter 13, LDAP Server Configuration, explains how to configure the
KVM Over the NET
TM
switch for LDAP / LDAPS authentication and
authorization with Active Directory or OpenLDAP.
An Appendix, at the end of the manual provides technical and
troubleshooting information.
Conventions
This manual uses the following conventions:
MonospacedIndicates text that you should key in.
[ ]Indicates keys you should press. For example, [Enter] means
1.Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
→Indicates selecting the option (on a menu or dialog box, for
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
steps.
example), that comes next. For example, Start
to open the Start menu, and then select Run.
Indicates critical information.
→ Run means
xiv
KVM Over the NET™ User Manual
Terminology
Throughout the manual we make reference to the terms Local and Remote in
regard to the operators and equipment deployed in a KVM Over the NET
switch installation. Depending on the point of view, users and servers can be
considered Local under some circumstances, and Remote under others:
Switch’s Point of View
Remote users – We refer to a user as a Remote user when we think of
him as someone who logs into the switch over the net from a location
that is remote from the switch.
Local Console – The keyboard mouse and monitor connected directly
to the switch.
Servers – The servers attached to the switch via KVM Adapter Cables.
User’s Point of View
Local client users – We refer to a user as a Local clientuser when we
think of him as sitting at his computer performing operations on the
servers connected to the switch that is remote from him.
Remote servers – We refer to the servers as Remote servers when we
think of them from the Local Client User’s point of view – since,
although they are locally attached to the switch, they are remote from
him.
TM
When we describe the overall system architecture we are usually speaking
from the switch’s point of view – in which case the users are considered
remote. When we speak about operations users perform via the browser,
viewers, and AP programs over the net, we are usually speaking from the user’s
point of view – in which case the switch and the servers connected to it are
considered remote.
Product Information
For information about all ALTUSEN products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and
telephone numbers:
Internationalhttp://www.aten.com
North AmericaATEN TECHhttp://www.aten-usa.com
ATEN NJhttp://www.aten.com
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KVM Over the NET™ User Manual
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xvi
Chapter 1
Local
Remote
Remote
Remote
Remote
1 - 20
21 - 40
TCP/IP
Introduction
Overview
The KVM Over the NETTM series of switches are IP-based KVM control units
that allow both local and remote operators to monitor and access multiple
servers from a single console. A single KN4140v can control up to 40 servers,
and by cascading up to 40 compatible 16 port switches, as many as 640 servers
can be controlled on a complete two stage installation.
The switches are differentiated according to the number of buses they support
and the number of KVM ports they provide – as shown in the table below:
Each bus permits a separate user session so that up to three (1 Local; 2 Remote)
or five (1 Local; 4 Remote) concurrent independent connections to the attached
servers can take place.
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KVM Over the NET™ User Manual
Since KVM Over the NETTM switches use TCP/IP for their communications
protocol, they can be accessed via their IP addresses from anywhere on the
LAN, WAN, or Internet – whether the connecting computer is located down
the hall, down the street, or half-way around the world. Remote operators can
log in via their browser or make use of stand-alone Windows or Java GUI
applications. Java allows the switches to work with JRE (Sun’s Java Runtime
Environment) enabled operating systems – ensuring multi-platform
operability.
The client software allows operators to exchange keyboard, video and mouse
signals with the servers attached to the KVM Over the NET
TM
switches as if
they were present locally and working on the equipment directly.
Up to 32 users can share the switch’s buses. A Message Board feature allows
them to communicate with each other to facilitate port sharing.
Administrators can handle a multitude of maintenance tasks with ease – from
installing and running GUI applications, to BIOS level troubleshooting, routine
monitoring, concurrent maintenance, system administration, rebooting and
even pre-booting functions.
Local console operation is easily accomplished either by entering hotkey
combinations from the keyboard with a full screen GUI display.
Monitoring the installation’s activities couldn’t be easier. An convenient Auto Scan feature permits automatic switching from port to ports at user-specified
intervals, while the Panel Array Mode can display the video output of up to 40
servers at the same time.
The switches feature RJ-45 connectors allowing them to use CAT 5e cable to
link to the servers. This space-saving innovation means that a full 16, 24, 32 or
40 port switch can be conveniently installed in a 1U system rack, and the
installation can take advantage of the internal network wiring built into most
modern commercial buildings.
Setup is fast and easy; plugging cables into their appropriate ports is all that is
entailed. Because the switch intercepts keyboard input directly, there is no need
to get involved in complex software installation routines, or to be concerned
with incompatibility problems.
Since the firmware is upgradeable over the Net, you can stay current with the
latest functionality improvements simply by downloading firmware updates
from our website as they become available.
With its advanced security features, the KVM Over the NET
TM
switch provides
the fastest, most reliable, most cost effective way to remotely access and
manage widely distributed multiple server installations.
2
Chapter 1. Introduction
KVM Over the NETTM switches have an Adapter ID function that stores port
information like the adapter ID, OS, keyboard language, adapter name,
operation modes and more, so that when you move a KVM Adapter Cable from
one port to another, the switch recognizes the same adapter cable at the new
location. Also, for greater ease of use when moving the adapter cable to another
switch, the adapter ID, OS, keyboard language, adapter name, and operation
modes of the port stay with the adapter.
With its advanced virtual media features, the KN2124v / KN2140v / KN4124v
/ KN4140v series of switches let you map DVD/ CD drives and other storage
media to a server. This function allows you to conduct file transfers, installs
applications and OS patches, and perform diagnostics remotely. You can
upgrade your entire installation from a single remote console located anywhere
in the world.
The KN4140v offers dual power supplies so that if one of the power supplies
fails, the second power supply automatically takes over. In addition to
supporting dual power, the KN4140v guards against power failure from your
server room outlets. If your server room has more than one power source,
connecting the KN4140v power supplies to different power sources is a wise
choice. If one of the server room power supplies loses power, the KN4140v
will automatically adjust the power it draws from the second source to keep
functioning.
The KN2124v, KN2140v, KN4124v, and KN4140v models support four
temperature sensors that can control up to six fans. The sensors regulate the
fans so that they run at optimum speed depending on the server room
temperature – throttling down when necessary, to use energy more efficiently
and prolong the life of both the fans and the switch.
The KN2124v, KN2140v, KN4124v, and KN4140v models are also audio
enabled. Microphone and speakers are supported on the Local Console for the
servers; speakers are supported on the remote users’ computers.
3
KVM Over the NET™ User Manual
Features
Hardware
High port density – RJ-45 connectors for up to 40 ports in a 1U housing
Two or four sep arate buses for remote KVM over IP access
Two 10/100/1000 Mbps NICs for redundant LAN or two IP operation
Supports PS/2, USB, Sun Legacy (13W3) and serial (RS-232)
connectivity
Local console provides PS/2 and USB keyboard and mouse support
Supports multiplatform server environments: Windows, Mac, Sun, Linux
and VT100 based serial devices
High video resolution – up to 1600 x 1200 @ 60Hz – 32 bit color depth for
the local console; up to 1600 x 1200 @ 60Hz with 24 bit color depth for
remote sessions, at up to 50 m
Monitor and control up to 16, 24, 32, or 40 servers on a single level, or
control up to 640 servers in a two-level cascade*
Note: Cascade-compatible KVM Switches include the following:
CS9134, CS9138, CS88A, KH1508, and KH1516
Management
Up to 64 user accounts – up to 32 users simultaneously share the control
Fan speed varies according to temperature
End session feature – administrators can terminate running sessions
Event logging and Windows-based Log Server support
Critical system events sent by email and SNMP trap; and Syslog support
Firmware upgradeable
Modem dial-in/dial back support
Adapter ID
Port Share Mode allows multiple users to gain access to a server
simultaneously
Integration with ALTUSEN CC2000 Management software
Power Over the NET™ integration for remote power control
4
Chapter 1. Introduction
Ease-to-Use Interface
Local Console, browser-based, and AP GUIs offer a unified multilanguage
interface to minimize user training time and increase productivity
Multiplatform client support (Windows, Mac OS X, Linux, Sun)
Multibrowser support (IE, Mozilla, Firefox, Safari, Opera, Netscape)
Browser-based UI in pure Web technology allow s adm ini strat ors to
perform administrative tasks without pre-installed Java software package
required
User can launch multiple Virtual Remote Desktops to control multiple
connected servers from the same login session
Magic Panel
Full-screen or sizable and scalable Virtual Remote Desktop
Panel Array Mode
Advanced Security
Remote authentication support: RADIUS, LDAP , LDAPS, and MS Active
Directory
Advanced security features include password protection and advanced
encryption technologies – 1024 bit RSA; 56 bit DES; 256 bit AES; and
128 bit SSL
Flexible encryption design allows users to choose any combination of 56-
bit DES, 168-bit 3DES 256-bit AES, 128-bit RC4, or Random for
independent KB/Mouse, video, and virtual media data encryption
Support for IP/MAC Filter
Supports strong password protection
Configurable user and group permissions for server access and control
Local and remote access logged and authenticated
Private CA
5
KVM Over the NET™ User Manual
Virtual Media
Virtual media enables file applications, OS patching, software installation
and diagnostic testing
Works with USB enabled servers in operating system and BIOS level
Supports DVD/CD drives, USB mass storage devices, PC hard drives and
ISO images
Virtual Remote Desktop
Video qu ality and video t olerance can be adjusted to optimize data transfer
speed; monochrome color depth setting, threshold and noise settings for
compression of the data bandwidth in low bandwidth situations
Full screen video display or scalable video display
Message Board for communication among remote users
Mouse DynaSync™
Keyboard pass through support
Exit Macros support
On-screen keyboard with multilanguage support
BIOS-level access
V-Series Exclusive
Features found only with the V-Series KVM Over the NETTM switches
(KN2124v, KN2140v, KN4124v, and KN4140v) include the following:
Audio – a microphone and speakers are supported on the Local Console;
speakers (only) are supported on the remote user computers.
Dual power supply support – Log and UI reflect the power status
Virtual Media support
Variable fan speed – speed changes according to the switch’s temperature
6
Chapter 1. Introduction
System Requirements
Remote User Computers
Remote user computers (also referred to as client computers) are the ones the
users log into the switch with from remote locations over the internet (see
Terminology, page xv). The following equipment must be installed on these
computers:
For best results we recommend that the computers used to access the
switch have at least a P III 1 GHz processor, with their screen resolution
set to 1024 x 768.
Browsers must support 128 bit SSL encryption.
For best results, a network transfer speed of at least 512kbps is
recommended.
For the Windows Client AP, DirectX 8 must be present, and at least 90MB
of memory must be available after installation.
For the Java Client AP, the latest version of Sun's Java Runtime
Environment (JRE) must be installed, and at least 145MB of memory must
be available after installation.
For the browser-based WinClient ActiveX Viewer, DirectX 8 must be
present, and at least 150MB of memory must be available after
installation.
For the browser-based Java Applet Viewer the latest version of Sun's Java
Runtime Environment (JRE) must be installed, and at least 205MB of
memory must be available after installation.
For the Log Server, you mus t have the Micros oft Jet O LEDB 4.0 or hi gher
driver installed.
Servers
Servers are the computers connected to the switch via KVM Adapter Cables
(see Terminology, page xv). The following equipment must be installed on
these servers:
A VGA, SVGA or multisync port
For USB KVM Adapter Cable Connections: a T y pe A USB port and USB
host controller
For PS/2 KVM Adapter Cable Connections: 6-pin Mini-DIN keyboard
and mouse ports
7
KVM Over the NET™ User Manual
Video
Only the following non-interlaced video signals are supported:
ResolutionRefresh Rates
640 x 48060, 70, 72, 75, 85
720 x 40070, 75
800 x 60056, 60, 70, 72, 75, 85
1024 x 76860, 70, 75, 85
1152 x 86460, 70, 75, 85
1152 x 90066, 76
1280 x 102460, 70, 75, 85
1600 x 120060
KVM Adapter Cables
Cat 5e (or higher) cable is required to connect the KVM Over the NETTM
switch to the KVM Adapter Cables (see page 21).
The following KVM Adapter Cables are required for use with the KVM
Over the NET
TM
switch:
FunctionModule
Connect to devices with PS/2 portsKA9120 / KA7120
Connect to devices with USB ports
(All platforms – PC, Mac, Sun)
Connect to Sun Legacy ComputersKA9130 / KA7130
Connect to serial based devicesKA9140 / KA7140
Connect to devices with USB ports and virtual
media support
Connect to devices with USB ports, virtual
media and audio support
KA9170 / KA7170
KA7175*
KA7176*
Note: 1. The KVM Adapter cables marked with an asterisk (*) are for use with
the KN2124v, KN2140v, KN4124v and KN4140v switches only.
2. If you use Adapter Cables that were purchased prior to your switch
purchase, you may have to upgrade the Adapter Cable’s firmware.
You can upgrade the Adapter Cable’s firmware from the
Maintenance page (see page 149 for details).
8
Chapter 1. Introduction
Operating Systems
Supported operating systems for remote user computers that log into the
KVM Over the NET
those capable of running Sun's Java Runtime Environment (JRE) 6,
Update 3, or higher (Linux, Mac, Sun, etc.).
Supported operating systems for the servers that are connected to the
switch’s ports are shown in the table, below:
Windows2000 and higher
LinuxRedHat7.1 and higher
UNIXAIX4.3 and higher
NovellNetware5.0 and higher
MacOS 9 and higher*
DOS6.2 and higher
TM
switch include Windows 2000 and higher, and
OSVersion
FedoraCore 2 and higher
SuSE9.0 and higher
Mandriva (Mandrake) 9.0 and higher
FreeBSD4.2 and higher
SunSolaris 8 and higher
Browsers
Supported browsers for users that log into the KVM Over the NETTM
switch include the following:
BrowserVersion
IE6 and higher
Firefox1.5 and higher
Mozilla1.7 and higher
Safari2.0 and higher*
Opera9.0 and higher
Netscape8.1 and higher
* See Mac Systems, page 204, for further information .
9
KVM Over the NET™ User Manual
Components
KN2124v / KN2140v / KN4124v / KN4140v Front View
13
4
2
6
5
7
Note: The figure above shows the front panel of a KN2140v / KN4140v.
The KN2124v / KN4124v differs in that there are fewer port LEDs.
KN2116A / KN2132 / KN4116 / KN4132 Front View
13
2
4
5
7
Note: The figure above shows the front panel of a KN4132 /KN2132.
The KN2116
A / KN4116 differs in that it only has a single row of port
LEDs.
10
Chapter 1. Introduction
No.ComponentDescription
1Power LEDLights when the unit is powered up and ready to operate.
2Port LEDsThe Port LEDs provide status information about their
corresponding KVM Ports.
GREEN: The computer attached to the port is On Line.
RED: The computer attached to the port is Selected (has
KVM focus).
GREEN + RED (ORANGE): The computer attached to the
port is On Line and Selected.
The LEDs are steady under normal conditions, but a LED
flashes at half second intervals when its corresponding port is
accessed under Auto Scan Mode or Skip Mode (see pages 158
and 159).
3LAN LEDsPrimary and Secondary 10/100/1000 Mbps LAN LEDs.
RED: 10 Mbps
RED + GREEN (ORANGE): 100 Mbps
GREEN: 1000 Mbps
Flashes to indicate that the switch is being accessed over
the Net.
4USB PortsA USB keyboard and mouse can plug in here. This can either
5Reset SwitchNote: This switch is recessed and must be pushed with a small
be in place of, or in addition to, plugging a keyboard and mouse
into the ports on the rear panel. (This port can be used to
connect USB flash storage only on the KN4140v.)
object such as the end of a paper clip, or a ballpoint pen.
Pressing and releasing this switch when the unit is running
performs a system reset.
Pressing and holding this switch in for more than three
seconds when the unit is running resets its configuration to
the factory default settings.
Note: This does not clear User Account information.
See Clear Login Information, page 226, for
information on clearing user account information.
Pressing and holding this switch while powering on the
switch returns the unit to its factory default firmware level,
rather than the firmware version that the switch has been
upgraded to. This allows you to recover from a failed
firmware upgrade and gives you the opportunity to try
upgrading the firmware again.
Note: This operation should only be performed in the event
of a firmware upgrade failure that results in the device
becoming inoperable.
6Audio PortsSpeakers and microphone plug in here. (KN4140v only)
7Port Switching
Buttons
Press PORT DOWN to switch from the current port to the
previous port on the installation.
Press PORT UP to switch from the current port to the next
port on the installation.
11
KVM Over the NET™ User Manual
123 4
657
8
9
123 4
6578
9
KN2124v / KN2140v / KN4124v / KN4140v Rear View
Note: The figure above shows the rear panel of a KN2140v / KN4140v with
two blocks of 16 KVM ports and one block of 8 (40 ports in total). The
KN2124v / KN4124v differs in that it only has a single block of 16
KVM ports and one bock of 8 (24 ports in total).
KN2116A / KN2132 / KN4116 / KN4132 Rear View
Note: The figure above shows the rear panel of a KN2132 / KN4132 with two
12
blocks of 16 KVM ports (32 ports in total). The KN2116
A / KN4116
differs in that it only has a single block of KVM ports (16 ports in total).
Chapter 1. Introduction
No.ComponentDescription
1Power SocketThe power cable(s) plugs in here.
Note: For the KN2124v, KN2140v, KN4124v and the
KN4140v units, the top power socket corresponds to the left
power switch, and the bottom power socket corresponds to
the right power switch.
2Power SwitchThis standard slide switch powers the unit on and off.
3Secondary LAN
Port
The cable that connects the unit to the backup network
interface (10/100/1000 Mbps) plugs in here.
4PON PortThis connector is provided for a Power over the Net™
(PON) unit which allows servers attached to the KVM Over
TM
the NET
switch to be booted remotely over the net.
See Single Stage Installation, page 21, step 6 for
installation details. Contact your dealer for more information
regarding PON units.
5Grounding
The wire used to ground the unit connects here.
Terminal
6Primary LAN
Port
The cable that connects the unit to the primary network
interface (10/100/1000 Mbps) plugs in here.
7Modem PortFor dial in connection should the unit be unavailable over
the network. See Single Stage Installation, page 21, step 7
for installation details.
8Local Console
Port(s)
The unit can be accessed via a local console as well as over
the Net. The local console devices (keyboard, monitor and
mouse), plug in here. Any combination of USB and PS/2
keyboards and mice can be used.
Note: For the KN2124v, KN2140v, KN4124v and the
KN4140v units, use the 5-in-1 cable supplied with the
package to connect your console devices to the unit.
9KVM PortsThe Cat 5e cables that link the unit to the KVM Adapter
Cables (which connect to the servers), plug in here.
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KVM Over the NET™ User Manual
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