ATEN Technology KM0832 User Manual

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8-Console 32-Port

Matrix KVM Switch

KM0832

User Manual

www.aten.com

KM0832 User Manual

FCC Information

This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

RoHS

This product is RoHS compliant.

SJ/T 11364-2006

The following contains information that relates to China.

KM0832 User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

 International – http://support.aten.com  North America – http://www.aten-usa.com/product_registration

Telephone Support

 International – 886-2-8692-6959  North America – 1-888-999-ATEN

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed `as is'. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

iii

KM0832 User Manual

Package Contents

The KM0832 package consists of: 1 KM0832 Matrix KVM Switch 1Power Cord 1 Rack Mount Kit (brackets and Phillips head hex screws M3 x 8) 1 Foot Pad Set (4 pcs.) 1 User Manual* 1 Quick Start Guide

Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the KVM switch or to any other devices on the KM0832 installation.

* Changes may have been made to the manual since it was printed. Please

visit our Website to check for the most up-to-date version.

Manual Part No. PAPE-0257-1AXG

Printing Date: 07/2007

All other brand names and trademarks are the registered property of their respective owners.

KM0832 User Manual

Contents

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x

Chapter 1.

Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

KM0832 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

KM0832 Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Chapter 2.

Installation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Rack Mounting—Split . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Rack Mounting—Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Rack Mounting—Rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Single Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Multilevel Installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Cascading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Cascading KM0832 Matrix KVM Switches . . . . . . . . . . . . . . . . . .24

Cascading Matrix Plus KVM Adapter Cables . . . . . . . . . . . . . . . .27

Cascading Other KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . .29

Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Network Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Topology Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

KM0832 User Manual

Chapter 3.

Basic Operation

Hot Plugging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Switching Daisy-Chained KVM Switch Positions . . . . . . . . . . . . . . . .35

Switching Cascaded KVM Switch Positions . . . . . . . . . . . . . . . . . . . .35

Hot Plugging User Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Chapter 4.

Administrator Utility

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Tree View Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Port Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Naming Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Setting the Webpage Session Timeout . . . . . . . . . . . . . . . . . . . . . . . . . .47

Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

IP Installer Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

System Event Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Group Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Adding Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Managing Port Access Rights for Groups. . . . . . . . . . . . . . . . . . . . . . 56

User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Modifying Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Deleting Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Managing Port Access Rights for Users. . . . . . . . . . . . . . . . . . . . . . . 64

Port Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Accessing Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Managing Port Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Cascaded Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Configuring Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Restoring KVM Port Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Setting the OSD View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

View Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Set Port ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Display Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

KM0832 User Manual

Set Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Configuring OSD User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Searching for Ports and Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Downloading the Firmware Upgrade Package . . . . . . . . . . . . . . . . . .82

Preparing to Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . .82

Upgrading Firmware via the KM0832 Administrator Utility . . . . . . . . .83

Upgrading Firmware via the Firmware Upgrade Utility . . . . . . . . . . . .85

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Recovering from a Failed Firmware Upgrade . . . . . . . . . . . . . . . . . . .89

Replacing the Root KM0832 with a Child KM0832. . . . . . . . . . . . . . . . . .90

Backing Up and Restoring Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Viewing and Ending User Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Viewing and Clearing the Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Viewing Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Logging Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Chapter 5.

OSD Operation

OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

OSD Main Screen Headings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Accessing Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Cascaded Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Matrix Plus KVM Adapter Cable Installations . . . . . . . . . . . . . . . . . .104

Daisy-Chained Installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

F1: HELP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

F2: VIEW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

F3: SET. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

ACCOUNT MANAGEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

PORT MANAGEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

STATION MANAGEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

SYSTEM INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

SADM CONFIGURATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

F5: SCH. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

F7: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

F8: LOUT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Chapter 6.

Hotkey Operation

Hotkey Port Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Invoking Hotkey Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

vii

KM0832 User Manual

Port Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Switching to KVM Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Setting the Scan Interval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Invoking Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Chapter 7.

Keyboard Emulation

Apple Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Sun Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Additional Installation Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Entering the ok Prompt (Sun Solaris). . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Restoring Original Factory Default Settings . . . . . . . . . . . . . . . . . . . . . .149

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

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KM0832 User Manual

About This Manual

This user manual is provided to help you get the most from your KM0832 system. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below.

Overview

Chapter 1, Introduction, introduces you to the KM0832 System. Its

purpose, features, and benefits are presented, and its front and back panel components are described.

Chapter 2, Installation, provid es step- by- step instructions for setting up your installation, and explains some basic operating procedures.

Chapter 3, Basic Operation, explains the fundamental concepts involved in operating the KM0832.

Chapter 4, Administrator Utility, describes how to login to the KM0832 with your browser and explains the administrative procedures that are employed to configure the KM0832’s working environment using the KM0832 Administrator Utility.

Chapter 5, OSD Operation, provides detailed information for configuring and controlling your installation using the KM0832’s intuitive, mouse-driven On Screen Display (OSD) menus.

Chapter 6, Hotkey Operation, explains the concepts and procedures used to control the KM0832 from the keyboard.

Chapter 7, Keyboard Emulation, lists the keys for a PC-compatible keyboard to emulate the functions of the Mac and Sun keyboards.

An Appendix at the end of the manual provides technical and troubleshooting information.

KM0832 User Manual

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ]

♦

→

Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

Numbered lists represent procedures with sequential steps.

Bullet lists provide information, but do not involve sequential steps.

Indicates selecting the option (on a menu or dialog box, for

→

example), that comes next. For example, Start means to open the Start menu, and then select Run.

Indicates critical information.

Run

Product Information

For information about all ALTUSEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

 International – http://www.aten.com  North America – http://www.aten-usa.com

Chapter 1

Introduction

Overview

The KM0832 Matrix KVM Switch gives IT administrators advanced control of multiple computers. Operators working at up to 8 keyboard, monitor, mouse (KVM) consoles can independently and simultaneously take direct control of up to 32 computers. Using A TEN advanced video routing technology, users can separately access up to 8,000 KVM ports in cascaded KM0832 at the same time.

The 8 KVM consoles belonging to the first-level KM0832 are able to access all the computers on the installation—those that are directly connected as well as those that are daisy chained and cascaded. The 4 or 2 KVM consoles be longing to each daisy-chained KM0432 or KM0216 Matrix KVM Switch can access the computers that are connected to them on the same daisy-chain level.

The KM0832 allows both PS/2 and USB KVM consoles to control PS/2, USB, Sun, Mac, and serial computers. The KM0832 uses Cat 5 cables to send and receive signals up to 300 meters between console modules and KVM adapter cables (CPU modules), while Auto Signal Compensation (ASC) helps maintain high video resolution. In addition, use of RJ-45 connectors saves precious IT real estate by allowing a full 8 user ports and 32 KVM ports to reside in a single 1U housing.

Setup is fast and easy—plugging cables into their appropriate ports is all that is entailed. Because the KM0832 intercepts keyboard and mouse input directly, there is no software to configure, so there is no need to get involved in complex installation routines or be concerned with incompatibility problems.

The Web-based KM0832 Administrator Utility allows users to configure the KVM installation, account settings, and user access from anywhere, anytime. Access to any computer is easily accomplished either by means of a powerful menu-driven On Screen Display (OSD) system, or by entering Hotkey combinations from the keyboard. A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one-by-one.

KM0832 User Manual

Features

 Eight KVM consoles independently and simultaneously control up to 32

directly connected computers

 Automatic video routing technology enables multiple KVM consoles to

access separate ports in cascaded KM0832 at the same time

 Supports up to 1024 user accounts  Supports up to 256 group accounts  Easy Web browser access to the KM0832 Administrator Utility to

configure and maintain the KVM installation

 Saves valuable time—backup and restore settings when changing root

stations

 Supports password authentication  Three-level user access control (Super Administrator, Administrator, and

User)

 Configure port access rights via user or group account settings, or on a

port-by-port basis

 Cascade up to 3 levels of KM0832 and 1 level of non-KM0832 KVM

switches to support more than 8,000 computers

 Multiplatform support: PC, Mac, Sun, and serial  Detachable front panel for easy access to front and rear of unit  Console conversion—any type of KVM console can control any type of

computer; mixed combinations (PS/2 & USB) supported on both the KVM console and computer sides

 Additional user port on front panel for easy system maintenance  Hot pluggable—add or remove components without having to power off

the KVM switch

 No software to install  Convenient computer selection via intuitive hotkey combinations or On

Screen Display (OSD) menus

1. Backup user and group accounts, station names, port access rights,

and user profile settings.

2. See Multilevel Installations, page 22, for a list of supported non-

KM0832 KVM switches.

3. Shares the same bus with

USER PORT 1 on the rear panel.

Chapter 1. Introduction

 Graphical user interface for convenient, user-friendly operation, supported

by the KA9233 Console Module and Administrator Utility  Daisy chain up to 7 additional KM0432 or KM0216 Matrix KVM

Switches

 Auto-sensing of station’s position on daisy chain installations—OSD and

front panel LED indicates station’s position  Port names are automatically reconfigured when the station sequence is

changed

 OSD screen automatically adjusts to resolution changes  Auto Scan feature for monitoring user-selected computers  Super Administrators can view and end sessions of other users  Super Administrators can broadcast keyboard input to all computers in the

KVM installation  PS/2 keyboard and mouse emulation—computers boot even when the

KVM console focus is elsewhere

 LCD, VGA, SVGA, XGA, and MultiSync support; DDC2B  Superior video quality—1024 x 768 @ 60Hz for up to 300m; 1920 x 1440

@ 60Hz (distance depends on installation environment)  Auto Signal Compensation (ASC) assures optimum video resolution for

distances up to 300m between computers and KVM consoles—no DIP

switch setting required

 Free lifetime firmware upgrades  Compact design—rack mounts in only 1U of rack space  Multi-architecture compatibility

 PC (x86/x64)

 Macintosh PowerPC

 Sun Microsystems Sparc  Allows centralized control of computers located at non-contiguous

locations on the site.

1. If this feature is not operative on your unit, you will need a newer version of the firmware. Contact your dealer for details.

KM0832 User Manual

Requirements

Consoles

The following hardware components are required for each KVM console:  A VGA, SVGA, or MultiSync monitor capable of displaying the highest

resolution provided by any computer in the installation

 Keyboard and mouse (PS/2 or USB) Console modules are required to connect KVM consoles to the KM0832. They

provide flexibility for your installation by allowing PS/2 and USB interfaces to be mixed and matched at the KVM console side. The console modules currently available are listed in the table below. Contact your dealer for details or refer to the documentation included with your console module.

Function Model Number

PS/2 Console Module KA9222A PS/2-USB Combo Graphic Console Module KA9233 USB Console Module KA9272A

Chapter 1. Introduction

Computers

The following hardware components are required for each computer:  A VGA, SVGA, or MultiSync video graphics card with an HDB-15 port;

or, for legacy Sun systems, a Sun 13W3 video port

 PS/2 mouse and keyboard ports (6-pin Mini-DIN), or at least one USB

port; or, for legacy Sun systems, a Sun style keyboard port (8-pin MiniDIN)

KVM adapter cables (CPU modules) connect multiplatform computers (PS/2, USB, Sun, Mac, and serial) and certain cascaded KVM switches to the KM0832. The KVM adapter cables currently available are listed in the table below. Contact your dealer for details.

Function Model Number

KVM adapter cables (CPU modules)

For PS/2 computers KA8120 For PS/2 computers KA9120 For Sun legacy computers KA9130 For Sun USB computers KA9131 For serial devices KA9140 For USB computers KA9170

Cables

One or more of the following cables are required for use with the KM0832:

Function Type

Console module or KVM adapter cable to KM0832 (see p. 138)

Daisy chain cables LIN5-50H1-H12 (15 cm)

Cat 5 cable

2L-1700KM (60 cm) 2L-1701KM (1.2 m) 2L-1704KM (4 m)

KM0832 User Manual

Operating Systems

The KM0832 supports the following operating systems:

 Microsoft  Mac OS  RED HAT  Mandriva 9.0 and higher  SUSE Linux 8.2 and higher  Free BSD 3.5.1, 4.2, 4.3, 4.5 and higher  Sun Solaris™ 8 and higher  Novell NetWare 5.0, 6.0 and higher  IBM OS/2 Warp Ver 2.0  IBM AIX 4.3 and higher  Microsoft DOS 6.22

Windows® 2000 and higher

9.0 and higher

Linux® 6.0, 7.1, 7.2, 7.3, 8.0 and higher

KM0832 Front View

Chapter 1. Introduction

2 3

5 6

1. POWER LED

Lights to indicate that the KM0832 is powered on.

2. KVM Port LEDs

The KVM port LEDs are multicolored (red/green/amber) and provide status information about their corresponding KVM ports as follows:

Color Condition Indication

Amber Steady KVM port is selected; connected computer is on

Flashing KVM port is selected; KVM port is cascaded to a

powered on KVM switch

Green Steady KVM port is not selected; connected computer is on

Flashing KVM port is not selected; KVM port is cascaded to a

Red Steady KVM port is selected; connected computer is off, or

Off KVM port is not selected; connected computer is off

powered on KVM switch

there is no computer connected

KM0832 User Manual

3. User Port LEDs

Lights (green) to indicate that the console module connected to the corresponding user port is online. Flashes when cascaded from the KVM

port(s) of a parent KVM switch.

Condition Indication

Steady Console module is on Flashing User port is cascaded from a powered on KVM switch

Off Console module is off

4. SYSTEM RESET Button

 Pressing in this button performs a system reset. When the system is

reset, the KM0832 beeps, and then the KVM port LEDs flash in succession until the reset is completed. After the reset is completed you can login again.

Note: This button is semi-recessed and must be pushed with a thin

object—such as the end of a paper clip or a ballpoint pen.

5. USER PORT 1 Switch

This switch selects which USER PORT 1 is active—the one on the front panel or the rear panel. Set it to FRONT to activate USER PORT 1 on the front panel; set it to REAR to activate USER PORT 1 on the rear panel.

6. USER PORT 1 (Maintenance Port)

This user port is provided for convenient and easy access for system maintenance. It shares the same function with USER PORT 1 on the rear panel. By switching the USER PORT 1 switch to FRONT, USER PORT 1 on the rear panel is deactivated and USER PORT 1 on the front panel is activated. Use it just as you would any other user port. (You must return the USER PORT 1 switch to the REAR position to reactivate USER POR T 1 on the rear panel.)

KM0832 Rear View

Chapter 1. Introduction

2 3 4

1. Power Socket

The power cord to the AC source plugs in here.

2. POWER Switch

This is a standard rocker switch that powers the KVM switch on and off.

3. CONFIGURATION Port

The KM0832 is connected to the local network via the CONFIGURATION port. It provides access to the KM0832 Administrator Utility to configure the KVM installation, create and manage user and group accounts, set device access permissions, upgrade firmware, etc.

4. F/W UPGRADE Switch

During normal operation and while performing a firmware upgrade, the firmware upgrade recovery switch should be in the NORMAL position. See p. 89 for firmware upgrade recovery details.

5. CHAIN OUT Port

When daisy chaining KVM switches (see p. 30), the CHAIN OUT port is used to connect the lower-level KVM switches in the chain.

Note: If this feature is not operative on your unit, you will need a newer

version of the firmware. Contact your dealer for details.

KM0832 User Manual

6. USER PORT

The Cat 5 cables from the console modules plug in here.  USER PORT 1 shares its KVM access with USER POR T 1 on the front

panel. The USER PORT 1 switch (front panel) controls which of the two user ports is active. See USER PORT 1 Switch, page 8, for more information.

7. KVM Ports

The Cat 5 cables that link the KVM adapter cables to the KM0832 plug in here.

Chapter 2

Installation

Overview

For convenience and flexibility that allows mixing the PS/2 and USB interfaces, the KM0832's design utilizes console modules that act as signal translation intermediaries between the KVM consoles and the KVM switch, and KVM adapter cables, that serve as intermediaries between the KVM switch and the computers:

KA9131KA9170

KA9140

KA9222A/ KA9272A/

KA9233

KA9120

KM0832

KA9130

A separate console module is required for each KVM console; likewise, a separate KVM adapter cable is required for each computer. The console modules and KVM adapter cables are listed in the Cables section on page 4. Consult your dealer to find out which console modules and KVM adapter cables best fit your needs.

KM0832 User Manual

Before you Begin

1. Important safety information regarding the placement of this device is provided on page 131. Please review it before proceeding.

2. Ensure that all equipment to be connected is powered off.

3. Make sure that all devices you will be connecting up are properly grounded.

4. Unplug the power cords of any computers that have the Keyboard Power On function.

Chapter 2. Installation

Stacking and Rack Mounting

The KM0832 can be stacked on the desktop or rack mounted by a variety of different methods in 1U of rack space. The procedures for each method are described in the following sections.

Note: Allow at least 5.1 cm on each side for adequate ventilation and 12.7 cm

at the rear for power cord and cable clearance.

Stacking

The KM0832 can be placed on any level surface that can safely support its weight and the weight of the attached cables. Ensure that the surface is clean and free of materials that can block the exhaust vents or otherwise interfere with normal operation of the KVM switch. A foot pad set is included with the unit. Peel the protective backing off of the foot pads, and then affix the foot pads to the bottom panel of the KM0832 at the corners, as shown in the diagram below.

KM0832 User Manual

Rack Mounting—Split

1. Remove the four screws from the sides of the unit, two at the front and two at the rear. The two screws at the fron t secure the detachable front panel to the chassis.

Phillips head hex M3 x 6

2. Detach the front panel from the chassis; however, leave the cables attached. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides of the front panel and chassis.

Phillips head hex M3 x 8

Chapter 2. Installation

3. Place the KVM switch in the rack. Position it so that the holes in the

mounting brackets line up with those in the rack. Secure the mounting brackets to the front and rear of the rack. Cage nuts are provided for racks that are not prethreaded.

KM0832 User Manual

Rack Mounting—Front

1. Remove the two screws that secure the detachable front panel to the chassis. (See Step 1 under Rack Mounting—Split, page 14.)

2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the front of the unit.

Phillips head hex M3 x 8

Chapter 2. Installation

3. Place the KVM switch in the rack. Position it so that the holes in the

mounting brackets line up with those in the rack. Secure the mounting brackets to the front of the rack. Cage nuts are provided for racks that are not prethreaded.

KM0832 User Manual

Rack Mounting—Rear

1. Remove the two screws from the sides at the rear of the unit. (See Step 1 under Rack Mounting—Split, page 14.)

2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the rear of the unit.

Phillips head hex M3 x 8

Chapter 2. Installation

3. Place the KVM switch in the rack. Position it so that the holes in the

mounting brackets line up with those in the rack. Secure the mounting brackets to the rear of the rack. Cage nuts are provided for racks that are not prethreaded.

KM0832 User Manual

Single Level Installation

In a single level installation, there are no additional KVM switches cascaded or daisy chained down from the first-level KVM switch. To set up a singlelevel installation, refer to the diagram on page 21 (the numbers in the diagrams correspond to the numbered steps) and do the following:

1. Connect the KVM console to the console module. Plug your keyboard, mouse, and monitor into their respective ports on the

console module. Each port is marked with an identifying icon.

2. Connect the console module to the KM0832. Use Cat 5 cable to connect the Link port of the console module to one of

the user ports on the KM0832's rear panel. (Repeat steps 1 and 2 for all KVM consoles that you wish to connect. Up

to 8 KVM consoles may be connected in this fashion.)

Note: The distance between any console module and any KVM adapter

cable must not exceed 300m (1000').

3. Connect the KVM adapter cable to the computer. Plug the connectors on the KVM adapter cable into the appropriate ports

on the computer you are installing.

4. Connect the KVM adapter cable to the KM0832. Use Cat 5 cable to connect a compatible KVM adapter cable to any

available KVM port on the KM0832. (Repeat steps 3 and 4 for all computers that you wish to connect. Up to 32

computers may be connected in this fashion.)

5. After all your computers have been cabled up, plug the female end of the power cord into the KM0832's power socket; plug the male end into an AC mains power source.

6. Connect the power adapter to the console module and to an AC mains power source appropriate for the device.

7. Turn on the power to the KM0832.

8. Turn on the power to the computers.

Single Level Installation Diagram

Console Module

Chapter 2. Installation

This product supports several console module and KVM adapter cable types. See Requirements, page 4, and

Additional Installation Diagrams, page 137, for details.

CPU Module

KM0832 User Manual

Multilevel Installations

You can greatly expand the number of computers that can be added to your installation by performing a multilevel installation. The KM0832 supports two types of multilevel installation:

 Cascading  Daisy chaining

Overview

Cascading involves using the KVM port(s) of a parent KVM switch (one that is above a KVM switch linked down from it) to connect to the user ports of a child KVM switch.

Daisy chaining refers to adding a KVM switch via a dedicated daisy-chain port (see the diagram on p. 32). When daisy chaining KM0432 or KM0216 Matrix KVM Switches, KVM Ports 1–4 on the first-level KM0832 will be unusable. Neither computers nor cascaded KVM switches can be connected to these KVM ports.

The KM0832 supports both daisy chaining and cascading, providing enormous capacity and flexibility to expand the installation. The following sections provide information and procedures to set up cascaded and daisy-chained KVM installations.

Note: If the daisy-chain feature is not operative on your unit, you will need a

newer version of the firmware. Contact your dealer for details.

Chapter 2. Installation

The table below lists KVM switches that are compatible with the KM0832 and the type of expansion that they use. (KVM switches listed below are sold separately. Contact your dealer for details.)

Expansion Type Brand Model Name

Cascade ALTUSEN KM0832 8 Console 32 Port Matrix KVM Switch Daisy chain ALTUSEN KM0432 4 Console 32 Port Matrix KVM Switch Daisy chain ALTUSEN KM0216 2 Console 16 Port Matrix KVM Switch Cascade ALTUSEN MP0120 Matrix Plus PS/2 KVM Adapter Cable Cascade ALTUSEN MP0130 Matrix Plus Sun Legacy KVM Adapter Cable Cascade ALTUSEN MP0131 Matrix Plus USB KVM Adapter Cable Cascade ALTUSEN KH88 8 Port High-Density KVM Switch Cascade ALTUSEN KH98 8 Port Health Manager KVM Switch Cascade ATEN CS88A 8 Port PS/2 KVM Switch Cascade ATEN CS9138 8 Port PS/2 KVM Switch

Please keep in mind the following limitations when installing more than one KVM switch. Where distances are mentioned, they refer to the cumulative length of all cables used to connect the devices.

 The maximum distance from any console module to the lowest-level

KVM switch (or Matrix Plus KVM adapter cable in a chain) cannot exceed 300 meters.

 The maximum distance between any two KM0832 cannot exceed 150

meters.

 Once a non-KM0832 KVM switch has been cascaded from a KVM port,

no other KVM switch can be cascaded from that KVM port.

 The maximum distance between the KM0832 and the last KM0432 or

KM0216 in the daisy chain cannot exceed 20 meters, regardless of the number of KM0432 or KM0216 in the daisy chain.

 The maximum distance between any two KVM switches in the daisy chain

cannot exceed 10 meters.

 Only 4 or 2 KVM console users (or one KM0832 Administrator Utility

user) at a time can access daisy-chained KM0432 or KM0216.

KM0832 User Manual

Cascading

The KM0832 supports cascading up to 3 levels of KM0832 and 1 level of KVM switches other than the KM0832 (compatible KVM switch e s are listed above). However, no matter how many levels of KM0832 are cascaded, you can only cascade 1 level of other KVM switches. After cascading a KVM switch other than the KM0832, you cannot cascade anymore KVM switches from that KVM port.

When the KVM consoles of the first-level KVM switch invoke the OSD, all computers on the cascaded KVM installation are listed in the port directory.

In cascaded installations, the number of bus connections between a parent and child KVM switch determines the number of users that can simultaneously access the KVM ports of a child KVM switch. A bus connection is established by connecting a KVM port on the parent KVM switch to a user port on the child KVM switch. The KM0832 supports a maximum of eight bus connections for each cascaded KM0832, and usually no more than one for other KVM switches.

In order for all eight KVM consoles on the first-level KM0832 to be able to access the KVM ports of a cascaded KM0832 at the same time, you must create eight bus connections between the first-level KVM switch and the child KVM switch. If the two KVM switches are not directly connected, the intermediary KVM switch(es) must have eight bus connections to the parent and child KVM switches.

KVM consoles connected to the user ports of a cascaded KVM switch cannot access KVM ports in the parent KVM switch(es).

Cascading KM0832 Matrix KVM Switches

To cascade KM0832 Matrix KVM Switches (refer to the installation diagram on p. 26):

Note: Before cascading additional KM0832, ensure that the firmware version

of the KM0832 to be installed matches that of the first-level KM0832. Otherwise, they may be incompatible.

1. Connect the KVM console to the console module. Plug the keyboard, mouse, and monitor into the ports on the console

module. Each port is marked with an identifying icon.

2. Connect the console module to the KM0832.

Chapter 2. Installation

Use Cat 5 cable to connect the Link port of the console module to one of the user ports on the KM0832's rear panel.

(Repeat steps 1 and 2 for all KVM consoles that you wish to connect. Up to 8 KVM consoles may be connected in this fashion.)

Note: The distance between any console module and any KVM adapter

cable, or the first-level and last-level KVM switches, cannot exceed 300m (1000').

3. Use Cat 5 cable to connect up to eight KVM ports on the first-level KVM

switch to the user ports on the second-level KVM switch. (The number of KVM consoles on the first-level KM0832 that can simultaneously access the cascaded KVM switch is limited by the number of connections between the parent and child KVM switches.)

(Repeat step 3 for each second-level KVM switch that you wish to cascade. If you wish to cascade any third-level KVM switches, follow the instructions in step 3 when cascading them from the second-level KVM switches.)

Note: The maximum distance between any two KM0832 cannot exceed

150m.

4. If you wish to cascade Matrix Plus KVM adapter cables, see Cascading

Matrix Plus KVM Adapter Cables, page 27. If you wish to cascade KVM switches other than the KM0832, see Cascading Other KVM Switches, page 29.

5. Use Cat 5 cable to connect KVM adapter cables to any available KVM

ports; plug the connectors on the KVM adapter cables into the keyboard, video, and mouse ports of the computers you wish to install.

6. Plug the provided power cable into the power socket on the first-level

KM0832; connect the power cable to an AC mains power source with appropriate voltage for the KM0832, then turn on the KM0832.

7. Wait one minute, and then repeat step 6 for each second-level KM0832.

8. Wait one minute, and then repeat step 6 for each third-level KM0832.

9. Plug the power adapters supplied with the console modules into an

appropriate AC mains power source, and then plug the power adapter cables into the power jacks on the rear of the console modules.

10.Turn on the power to all the computers.

KM0832 User Manual

Cascaded KM0832 Installation Diagram

This product supports several console module and KVM adapter cable types.

Console Module

See Requirements, page 4, and Additional Installation Diagrams, page 137, for details.

Chapter 2. Installation

Cascading Matrix Plus KVM Adapter Cables

You can connect a chain of Matrix Plus KVM adapter cables to each KM0832 KVM port. When connecting Matrix Plus KVM adapter cables to the KM0832, you do not need to install the MP0101M Master Module as with other matrix KVM switches. The table on page 23 lists compatible Matrix Plus KVM adapter cables and the computer platforms they support.

To install Matrix Plus KVM adapter cables, refer to the installation diagram on page 28 (the numbers in the diagram correspond with the numbers in the procedure) and do the following:

Note: 1. The total distance between the KM0832 and the last Matrix Plus

KVM adapter cable in the chain cannot exceed 150m (500').

2. The distance between adjacent Matrix Plus KVM adapter cables cannot exceed 0.5 m.

1. Use a Cat 5 cable to connect a KVM port on the KM0832 to the CHAIN IN port on a Matrix Plus KVM adapter cable.

2. Connect the cables on the Matrix Plus KVM adapter cable to the keyboard, video, and mouse ports on the computer you are installing. Stop here if you are installing only 1 Matrix Plus KVM adapter cable. Otherwise, go to Step 3 if you are chaining additional Matrix Plus KVM adapter cables.

3. Use a Cat 5 cable to connect the CHAIN OUT port on the first-level Matrix Plus KVM adapter cable to the CHAIN IN port on the second-level Matrix Plus KVM adapter cable.

4. Connect the cables on the Matrix Plus KVM adapter cable to the keyboard, video, and mouse ports on the computer you are installing.

5. Repeat steps 3 and 4 for any additional Matrix Plus KVM adapter cables you are installing in the chain.

KM0832 User Manual

Matrix Plus KVM Adapter Cable Installation Diagram

This product supports several Matrix Plus KVM adapter cables. See Additional Installation Diagrams, page 137, for details.

Chapter 2. Installation

Cascading Other KVM Switches

When cascading KVM switches other than the KM0832, a KVM adapter cable is required. The KVM adapter cable converts the KVM port connector used by the KM0832 to connectors appropriate for the KVM switch that you are installing. Refer to the table on page 5 that lists the KVM adapter cables and the platforms that they support.

Note: Only 1 non-KM0832 KVM switch can be cascaded from each KVM

port, regardless of its position in the installation. After cascading a nonKM0832 KVM switch, you cannot cascade anymore KVM switches from that KVM port.

To cascade a KVM switch other than the KM0832:

1. Use a Cat 5 cable to connect a KVM port on the KM0832 to the KVM adapter cable.

2. Connect the cables on the KVM adapter cable to the console ports on the KVM switch you are installing.

3. If you have not already done so, using KVM cables, connect the computer(s) to the KVM switch.

Other Cascaded KVM Switch Installation Diagram

KM0832

This product supports several KVM adapter cable types. See Requirements, page 4, and Additional Installation Diagrams, page 137, for details.

KH98

KA9120

PS/2 C

PU MODUL

MODEL

NO. KA9120

LIN

KM0832 User Manual

Daisy Chaining

Up to 7 KM0432 or KM0216 Matrix KVM Switches can be daisy chained to the first-level KM0832. When daisy chained with the KM0432 or KM0216, the KM0832 must occupy the master (first-level) position, while the KM0432 or KM0216 must be used as the slave KVM switch(es) (those KVM switches daisy chained from the master KVM switch).

When daisy chaining KM0432 or KM0216, KVM Ports 1–4 on the first-level KM0832 will be unusable. Neither computers nor cascaded KVM switches can be connected to these KVM ports.

The KM0832 is capable of supporting eight independent KVM consoles, while each KM0432 or KM0216 is capable of supporting 4 or 2 independent KVM consoles. In a complete daisy-chained installation, the eight KVM consoles that belong to the KM0832 can access and control all of the computers on the installation. The 4 or 2 KVM consoles belonging to each slave KM0432 or KM0216 KVM switch only control the computers connected to their respective KVM switches.

Note: If the daisy-chain feature is not operative on your unit, you will need a

newer version of the firmware. Contact your dealer for details.

Chapter 2. Installation

To set up a daisy-chained installation, refer to the diagram on page 32 and do the following:

1. Use a daisy-chain cable set (described in Cables, page 5) to connect the CHAIN OUT port of the first-level KM0832 to the CHAIN IN port of the slave KM0432 or KM0216 (first station out to second station in, second station out to third station in, etc.).

Note: 1. When daisy chained with the KM0432 or KM0216, the KM0832

must occupy the first-level (master) position, while the KM0432 or KM0216 must be used as the slave station(s).

2. The maximum distance between any two KM0432 or KM0216 cannot exceed 10m.

3. The maximum distance between the first-level KM0832 and the last KM0432 or KM0216 in the daisy chain cannot exceed 20m.

2. If you wish to install any console modules or KVM adapter cables on the KM0432 or KM0216, follow the procedures described in Single Level Installation, page 20.

(Repeat the above steps for any additional KM0432 or KM0216 you wish to add to the chain.)

3. Plug the power cords into an AC mains power source and into the power sockets on the KM0832 and KM0432 or KM0216.

4. Power on the installation according to the following procedure: a) Power on the first-level KVM switch (KM0832). Wait one minute for

the KVM switch to ascertain its position. (The KM0832 does not have a station ID because it always occupies the first station position.)

b) Power on each KVM switch on the installation in turn (second station,

then third station, etc.). In each case, wait for the position to be ascertained and displayed on the current station ID before powering on the next station. (The ID for the second-level KVM switch is 02, the ID for the third-level KVM switch is 03, etc.).

c) After all the KVM switches are powered on, power on the computers.

KM0832 User Manual

Daisy-Chained Installation Diagram

This product supports several console module and KVM adapter cable types. See Requirements, page 4, and Additional Installation Diagrams, page 137, for details.

KM0832

Ports 1 - 4 Reserved

Console Module

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Chapter 2. Installation

Network Installation

You can configure most KM0832 settings from within a Web browser. To do so, you need to install the KM0832 on the local network.

To install the KM0832 on the local network: Connect one end of a Cat 5 cable to the Ethernet and the other end to the

CONFIGURATION port on the rear panel of the KM0832.

Note: It is not necessary to connect cascaded KVM switches to the Ethernet.

Cascaded KVM switches are managed through the KM0832 Administrator Utility of the first-level KVM switch.

Topology Considerations

The use of RJ-45 KVM port connectors, combined with Auto Signal Compensation (ASC), allow signals to travel up to 300 meters (1000 feet) and still maintain reliability and high video resolution. This allo ws the KM0832 installation to take advantage of the internal Cat 5e and Cat 6 wiring built-in to most modern commercial buildings.

Since the data signals are not transmitted in packets, the transmission cannot go through network hubs or switches. Passive components such as patch panels, keystone jacks, patch cables, etc. can be used to channel the traffic, instead.

KM0832 User Manual

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Chapter 3

Basic Operation

Hot Plugging

The KM0832 supports hot plugging—components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut down the KVM switch. In order f or hot plugging to work prop erly, however, the procedures described below must be followed:

Switching Daisy-Chained KVM Switch Positions

You can switch the position of daisy-chained KM0432 or KM0216 by simply unplugging from the old master KVM switch and plugging into a new one.

Switching Cascaded KVM Switch Positions

You can switch the position of cascaded KM0832 by simply unplugging from the old parent KVM switch and plugging into a new one. The station names and port notes are automatically synchronized with the new position in the installation.

Cascaded non-KM0832 also can be hot plugged; however, port notes are not automatically synchronized. You will need to manually update port notes after changing the position of either cascaded non-KM0832 or attached computers.

Hot Plugging User Ports

The keyboard, monitor, and mouse all can be hot plugged. If you experience a problem after you plug in a new mouse, do a system reset by pressing the reset button on the KM0832's front panel (see p. 8 for details). If this doesn't resolve the problem, restart the computers that have the problem.

KM0832 User Manual

Powering Off and Restarting

Powering off the KM0832 does not affect the computers attached to it. When you restart the KM0832, you will regain control immediately. To replace a KM0832, simply power it down, unplug the cables, plug them into the new KVM switch, and power the new KVM switch on.

Note: If any of the computers behave strangely after powering off and

restarting, or changing a KVM switch, simply restart the computer.

Port Selection

Port selection is accomplished either by means of the KM0832's OSD or by entering Hotkey combinations from the keyboard. OSD operation is discussed in detail in Chapter 5; hotkey port selection is discussed in Chapter 6.

Although hotkeys are handy for a single level installation, we strongly recommend you use the more powerful and versatile OSD—especially for cascaded and daisy-chained installations.

Chapter 4

Administrator Utility

Overview

The KM0832 Administrator Utility enables network administrators to securely manage the KM0832 Matrix KVM Switch from anywhere in the world at anytime. Super administrators can manage users and groups, control port access, upgrade firmware versions, and perform many other administrative functions using the intuitive and easy-to-use menus and icons. The KM0832 Administrator Utility is browser-based and does not require any software to be installed on either client computers or servers.

The KM0832 Administrator Utility offers simultaneous access for up to 16 administrators and users. Up to seven users at a time can configure settings in the KM0832, while one user at a time can configure settings in daisy chained KM0432 or KM0216. Security is maintained by a powerful combination of user password authentication, three-level user access control, and port restrictions. These ensure that unauthorized users cannot gain control of your mission-critical servers.

The KM0832 Administrator Utility’s integrated tree view pro vides seaml ess navigation of daisy-chained and cascaded KVM switches. Root station configurations are automatically synchronized with all cascaded KM0832 Matrix KVM Switches.

Most features of the KM0832 Administrator Utility are also available from the text-based OSD. Changes made in the KM0832 Administrator Utility are reflected in the text-based OSD and vice-versa.

This chapter describes how to configure the KM0832, set up user and group accounts, configure KVM ports, upgrade firmware, and perform other administrative functions.

KM0832 User Manual

Setting the IP Address

You can use a Web browser, the IP Installer, or the OSD to configure the KM0832 for deployment on your local network. Or, you can assign an IP address from the command line. To use a Web browser to configure the KM0832 you will need: (1) a computer equipped with a Web browser, (2) an Ethernet hub with at least 2 ports, and (3) 2 Cat 5 cables.

To configure the network settings via a Web browser:

1. Plug one end of a Cat 5 cable into the Ethernet hub and the other end into the CONFIGURATION port on the rear panel of the KM083 2.

2. Plug one end of a Cat 5 cable into the Ethernet hub and the other end into the network adapter of a computer equipped with a Web browser.

3. Make sure that the computer’s IP address lies within the same subnet as that of the KM0832. (The default IP address for the KM0832 is

192.168.0.10.) Set the IP address for the computer’s network adapter to

192.168.0.XXX, where XXX represents any value from 1–254 (except 10 and 254, which are reserved for the KM0832). (See Factory Default Settings, page 136, for a list of the KM0832’s default network settings.)

Note: If you are using a proxy server, you might need to modify your

computer’s proxy server settings before accessing the KM0832.

4. Enter 192.168.0.10 in your Web browser’s address bar. The KM0832 Login Webpage appears.

5. After logging in, assign an IP address that is appropriate for your local network to the KM0832. (See Network Configuration, page 48).

6. After logging out, restore your computer's network adapter settings back to their original values.

To configure the network settings via the IP Installer: Go to the ATEN homepage and select the Webpage that is specific for the

KM0832. From there you can download the IP Installer along with instructions on how to use it to assign an IP address to the KM0832.

To configure the network settings from within the OSD:

1. From a KVM console, open the OSD. Navigate to the IP ADDRESS SETTING screen (see SET NETWORK, page 118).

Chapter 4. Administrator Utility

2. Follow the instructions on page 118 of this user manual to manually set the

IP address or to view the current settings. (If DHCP is enabled, you will not be able to view the IP address.)

To assign an IP address from the command line:

1. Power off the KM0832.

2. At the command line, enter the following command:

arp -s <IP address> <MAC address>

<IP address> is an IP address suitable for the network segment that the KM0832 resides on.

<MAC address> is the MAC address found on the bottom panel of the KM0832.

3. Power on the KM0832.

4. Within 30 seconds of powering on the KM0832, enter the following

command at the command line:

ping <IP address>

<IP address> is the IP address that you entered in Step 2. If you receive a reply, then the KM0832 accepted the IP address. You may

now follow the procedure to login (see page 40).

KM0832 User Manual

Logging In

The KM0832 Administrator Utility provides secure, passw ord-protected access to the KM0832. A default super administrator account is provided to login and configure the initial settings:

Username: ADMIN Password: ADMIN

We recommend that you change the password for the default super administrator account. Failure to do so may put your matrix KVM switch installation at risk of unauthorized access. See Configuring OSD User Settings, page 79, to change the password. After other user accounts have been added to the KM0832, it is no longer necessary to use the default super administrator account to login. However, this account cannot be deleted and it does not appear in the list of usernames.

To login to the KM0832 Administrator Utility:

1. Enter the IP address of the KM0832 in the address bar of a Web browser and press Enter.

Note: If you do not know the IP address of the KM0832, ask your network

administrator.

2. When the Security Alert dialog box appears, accept the certificate—it can be trusted. (See Trusted Certificates, page 142, for details.) The KM0832 Login Webpage appears.

3. Enter your username and password, and then click Login.

Chapter 4. Administrator Utility

Upon successfully logging in, the KM0832 Administrator Utility Main Webpage appears.

KM0832 User Manual

Menus

The menus at the top of the KM0832 Administrator Utility are described in the table below:

Menu Description

View Clicking the VIEW menu opens the View Webpage, which allows

users to configure the OSD screen settings.

Settings Clicking the SETTINGS menu opens the Settings Webpage. It

Administration Clicking the ADMINISTRATION menu opens a pop-up menu.

Search Clicking the SEARCH menu opens the Search Webpage. All

allows users to change their account passwords. The user also can set the OSD activation keys, time to logout, and screen blanker, as well as turn on and off both the hotkey commands and the beeper, and set the idle timeout.

From this menu, administrators and super administrators can manage users, KVM ports, and stations. In addition, super administrators can manage groups, configure the network settings, set the date and time, and view the system information for the KM0832.

users can input key strings to search for computers and stations in the installation.

Chapter 4. Administrator Utility

Icons

The icons at the top of the KM0832 Administrator Utility are described in the table below:

Icon Description

Upgrade Clicking the UPGRADE icon brings up the Firmware Upgrade

Webpage. The super administrator can use this function to upgrade the firmware version.

Backup Clicking the BACKUP icon opens the Backup and Restore

Settings Webpage. It allows the administrator to backup the system configuration to a local computer, or restore the system configuration to the station.

Session Clicking the SESSION icon opens the Active Sessions Webpage.

This Webpage allows super administrators to see information about all the users who are currently logged into the KM0832 and provides information about each of their sessions. It also gives super administrators the option of forcing a user logout.

Log Clicking the LOG icon opens the Event Log Webpage, which

allows administrators to view all of the events that took place on

the KM0832 system. Logout Clicking the LOGOUT icon closes the user's session. Help Clicking the HELP icon opens the KM0832 help file.

KM0832 User Manual

Tree View Icons

A tree view at the left side of the Main Webpage displays the stations and ports. The KM0832 root station icon (at the top of the tree) represents the root node. Under the root station icon are computer icons, chain connector icons, and station icons, which represent the child nodes—one for each KVM port and arranged in ascending order. Clicking on a computer icon opens the Port Management Webpage for that KVM port. Clicking on a chain connector icon or station icon opens the Port Status Webpage for the cascaded station connected to the KVM port. Clicking the plus sign (+) next to a chain connector icon expands the KVM ports on that station. The port ID is displayed in brackets. (See Port ID Numbering, page 104, for an explanation of the port ID.)

Port Status

Chapter 4. Administrator Utility

After logging in to the KM0832 Administrator Utility, the Port Status Webpage displays by default. (You can display the Port Status Webpage at any time by clicking on the KM0832 station icon in the tree view. You can view the Port Status Webpage for cascaded stations by clicking the connector icon or station icon for the station.) Users see only those KVM ports for which they have full access and view only privileges. Clicking on the arrow at the top of a column sorts information in the column by ascending or descending order.

Column Description

Port ID Lists the KVM port number. Port Note Displays the port note that was assigned to the KVM port

(if any). For information about port notes see Configuring Port Settings, page 73.

Online Indicates whether the device attached to the KVM port is

Computer/Station Type Displays information about the cascaded station or KVM

powered on.

adapter cable used to attach the computer to the KVM port.

KM0832 User Manual

Naming Stations

To help distinguish one KVM switch from another in cascaded installations, super administrators and administrators can assign unique names to each KM0832.

Hint: Assigning a name to a station makes it possible to find it later using the

search function.

To assign a station name to the KM0832:

1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. Click on the target station in the tree view to select it.

3. From the Administration menu, choose Station Management. The Station Management Webpage appears.

4. Type a name in the Station Name field. Station names may be up to 15 characters long. Legal characters include: a–z, A–Z, 0–9, space, and hyphen. Enter a unique name for the station that will differentiate it from all other stations in the KVM installation.

5. Click Save.

Chapter 4. Administrator Utility

Setting the Webpage Session Timeout

If the length of time that a user is idle in the KM0832 Administrator Utility exceeds the Webpage Session Timeout setting, the user’s session is ended. The valid range for the Webpage Session Timeout is 1–240 minutes. The default is 3 minutes.

To set the Webpage Session Timeout for the KM0832 Administrator Util ity:

1. If you are not logged in to the KM0832 Administrator Utility, open the

KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. From the Administration menu, choose Station Management. The

Station Management Webpage appears.

3. In the Webpage Session Timeout field, type the number of minutes to

elapse before an inactive user is timed out of the KM0832 Administrator Utility.

4. Click Save.

KM0832 User Manual

Network Configuration

Network configuration is a super administrator function. After logging in to the KM0832 Administrator Utility, you should configure the net wor k settings. Network settings are configured through the Network Settings Webpage.

To open the Network Settings Webpage:

1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. From the Administration menu, choose Super Adm Configuration > Set Network. The Network Settings Webpage appears.

Chapter 4. Administrator Utility

IP Installer Setting

You can use the IP Installer to view and change network settings for the KM0832. The IP Installer can be downloaded from our Website.

 Click Enabled to allow the IP Installer to be used to change the IP

address, subnet mask, and gateway for the KM0832.

 Click View Only to allow the IP Installer to be used to view the IP

address, subnet mask, and gateway for the KM0832.

 Click Disabled to restrict the IP Installer from being used to view or

change the network settings for the KM0832.

IP Address

You can either manually enter a static IP address or use a DHCP server to dynamically assign one. If you enable a DHCP server to assign an IP address to the KM0832, we recommend that you configure the KM0832 to send an email notification if the IP address changes. See System Event Reports, page 50.

To use a DHCP server to assign an IP address: Under DHCP Enabled, click Yes.

To manually assign an IP address:

1. Under DHCP enabled, click No.

2. Under Manual IP Address, enter the IP address, subnet mask, default

gateway, and primary DNS server. You also can enter an alternate DNS server; however, it is not required.

Port Settings

Enter the network ports that the KM0832 will use to transfer Webpages and communicate with client programs. Typically, port 80 is used for Hyper Text Transfer Protocol (HTTP) communications, while port 443 is used for HTTP over Secure Socket Layer (HTTPS). Failure to assign a port for each field will cause the KM0832 Administrator Utility to function incorrectly.

KM0832 User Manual

System Event Reports

The KM0832 can be configured to send an e-mail notification whenever the DHCP server assigns a new IP address to the KM0832. Enable the Mail Notification feature and specify the Simple Mail Transfer Protocol (SMTP) server address, information for a valid e-mail account on the server, and the email address of the person to whom the message should be sent.

To enable system event reports:

1. Under System Event Report Settings, click Yes to enable Mail Notification.

2. Enter the address of the SMTP server.

3. If the SMTP server requires authentication, click Yes to enable SMTP Authentication. If not, skip to Step 6.

4. In the Account Name field, enter the username for a valid e-mail account on the SMTP server entered in Step 2.

5. In the Password field, enter the password for the e-mail account in Step 4.

6. In the From field, enter the e-mail address for the e-mail account in S tep 4.

7. In the To field, enter the e-mail address of the person to whom the notification message should be sent.

8. Click Save.

Chapter 4. Administrator Utility

Setting the Date and Time

Super administrators can set the date and time of the KM0832, which enables the System Log, Active Sessions, and System Information Webpages to maintain accurate time-sensitive data.

To set the date and time:

1. If you are not logged in to the KM0832 Administrator Utility, open the

KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. From the Administration menu, choose Super Adm Configuration >

Date & Time. The Date & Time Webpage appears.

The current date and time of the KM0832 are shown at the top of the Webpage.

KM0832 User Manual

3. Under System Date & Time, select one of the following three options to set the date and time.

 Synchronize with my computer: Select this option to synchronize the

date and time of the KM0832 with that of the computer that you are using to access it.

 Set manually: Select this option to manually enter the date and time.

You must enter the date and time in the following way: a) Date: Enter the date in Arabic numerals, year first, then the month,

followed by the day. The year must carry four digit places, while the month and day each must carry two digit places. The year, month, and day each must be separated by a hyphen. For example, December 5th, 2005, should be written 2005-12-05.

b) Time: Use 24-hour notation to enter the time as

hours:minutes:seconds. For example, three o'clock in the afternoon would be written 15:00:00.

 Automatically synchronize with an NTP server on the Internet: Select

this option to synchronize the date and time of the KM0832 with that of a Network Time Protocol (NTP) server on the Internet. To use this feature you will need to open UDP port 123 in your firewall.

4. From the Time Zone drop-down list, select the tim e zone in which the KM0832 is located.

5. Select Daylight Saving Time (Summer Time) if it is used in the region in which the KM0832 is located.

6. Click Save. Your settings are saved and the system date and time are updated.

Chapter 4. Administrator Utility

Group Management

Super administrators can create, modify, and delete up to 255 groups in the KM0832. (An additional default group cannot be modified or deleted.) Grouping users together simplifies KVM port management by enabling actions to be performed that affect a whole group of users, rather than only one. (You can still use the User Management Webpage to change individual user account settings. See User Management, page 58.)

All group management operations start from the Group Management Webpage. It shows all groups that have been created on the KM0832 and provides options for creating new groups and modifying or deleting existing groups.

Adding Groups

To add a new group:

1. If you are not logged in to the KM0832 Administrator Utility, open the

KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. From the Administration menu, choose Account Management > Group

Management. If no groups have been created the No Local Groups Webpage appears. If at least one group has been created already the Group Management Webpage appears. Click Add and skip to Step 4.

3. Click New. The Group Information Webpage appears.

4. T ype a name in the Group Name field. Group names may be up to 15

characters long. Legal characters include: a–z, A–Z, 0–9, space, hyphen, square brackets, parentheses, and period.

5. If you want to assign KVM port access rights to the group, see Managing

Port Access Rights for Groups, page 56.

KM0832 User Manual

6. Click Save. The new group is added to the Group Management Webpage.

Modifying Groups

To edit a group account:

1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. Open the Group Management Webpage.

3. Select a group name and click Modify. The Group Information Webpage appears.

4. Edit the group account settings, and then click Save. The Group Management Webpage reflects the changes you made to the group name.

Chapter 4. Administrator Utility

Deleting Groups

When you delete a group all users that are members of the group are also deleted. If you do not want to delete certain users in the group, first change the group membership of those users, and then delete the group.

To delete a group:

1. If you are not logged in to the KM0832 Administrator Utility, open the

KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. Open the Group Management Webpage.

3. Select a group name and click Delete. The following dialog box appears:

4. Click OK to delete the group. The group name is removed from the

Group Management Webpage and all users in the group are deleted.

KM0832 User Manual

Managing Port Access Rights for Groups

Super administrators can manage KVM port access rights for groups from the Group Information Webpage.

Please note that you do not need to assign access rights for a group to any KVM port that cascades a KM0832. However, you must assign access rights to KVM ports that cascade non-KM0832 KVM switches. When you assign access rights to a KVM port that cascades a Matrix Plus KVM adapter cable, the access rights apply to all KVM adapter cables in the chain.

To manage KVM port access rights for a group:

1. In the Group Management Webpage, select a group name from the list, and then click Modify. The Group Information Webpage appears. (If you have already completed this step, skip to Step 2.)

The Group Information Webpage lists all KVM ports in the installation. KVM ports, whether on the root station, daisy chained, or cascaded, are listed in order of position in the installation.

Chapter 4. Administrator Utility

2. Click to apply the type of access rights you wish to assign for the group to

each KVM port.

3. Click Save to store your changes.

4. To exit without saving changes, click any other menu or icon.

KM0832 User Manual

User Management

Up to 1023 user accounts can be added to the KM0832 with no restriction on the number of any user type. Each user requires a unique user account to access the KM0832 through a KVM console or through the KM0832 Administrator Utility. Super administrators can add, modify, and delete all user types, while administrators can add, modify, and delete only other administrators and users. (An additional default super administrator account cannot be modified or deleted.) Super administrators also can login to the KM0832 Administrator Utility when all normal sessions are in use and close the session of another user.

The KM0832 requires each user to be added to a group; therefore, we suggest that you create groups before users. If you do not wish to create groups you may add users to the default group account. However, the default group account cannot be used to grant KVM port access to group members. In that case, you will need to individually add users to the KVM ports.

The User Management Webpage is similar to the Group Management Webpage. It shows all users that have been created on the KM0832 and their individual group memberships. It also provides options for creating new users and modifying or deleting existing users.

Chapter 4. Administrator Utility

Adding Users

To add a user account:

1. If you are not logged in to the KM0832 Administrator Utility, open the

KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. From the Administration menu, choose Account Manage men t > User

Management. If no users have been created the No Local Users Webpage appears. If at least one user has been created already the User Management Webpage appears. Click Add and skip to Step 4.

3. Click New. The User Information Webpage appears.

4. T ype a name in the Username field. Usernames may be up to 15

characters long. Legal characters include: a–z, A–Z, 0–9, space, hyphen, square brackets, parentheses, and period.

5. Enter a password and then reenter the password to confirm it. Passwords

may be up to 15 characters long. Legal characters include: a–z, A–Z, 0–9, space, hyphen, square brackets, parentheses, and period. This field may not be left blank.

KM0832 User Manual

6. Select an account type for the user. The following table shows the permissions for each account type. (Permissions apply only to the local station. For permissions in cascaded and daisy-chained stations, see Cascaded Installations, page 72.)

Permission User Administrator

Access KVM ports* Configure personal

profile settings Search

View online Help Manage user/

administrator accounts Manage super

administrator accounts Manage stations

Manage KVM ports View/clear log file Backup/restore settings Manage group accounts

Configure network settings

Set date and time

•••

Super

Administrator

••

•

••

•

View system information Upgrade firmware Invoke Broadcast mode

•

* Super administrators and administrators have full access to all KVM ports;

however, users must be granted permission to access each KVM port.

Chapter 4. Administrator Utility

7. Select a group membership for the user. If you do not wish to create a

group membership for the user, then select the default group account.

Note: Each user account can have only one group membership.

8. If you want to assign KVM port access rights to the user, see Managing

Port Access Rights for Users, page 64.

9. Click Save. The new user is added to the User Management Webpage.

KM0832 User Manual

Modifying Users

To edit a user account:

1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. Open the User Management Webpage.

3. Select a username and click Modify. The User Information Webpag e appears.

4. Edit the user account settings. (Leave the password fields blank to keep the same password.)

Note: If you modify the user’s password, account type, or group

membership, the user’s session will be ended automatically.

Chapter 4. Administrator Utility

5. Click Save. The user account is updated.

Deleting Users

To delete a user account:

1. If you are not logged in to the KM0832 Administrator Utility, open the

KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. Open the User Management Webpage.

KM0832 User Manual

3. Select a username and click Delete. The following dialog box appears:

4. Click OK to delete the username. The username is removed from the User Management Webpage.

Managing Port Access Rights for Users

Super Administrators and Administrators can manage port access rights for Users from the User Information Webpage. (You do not need to assign port access rights for Super Administrators and Administrators. They have access to all KVM ports in the KM0832 installation, including those in cascaded KVM switches.)

Please note that you do not need to assign access rights for a user to any KVM port that cascades a KM0832. However, you must assign access rights to KVM ports that cascade non-KM0832 KVM switches. When you assign access rights to a KVM port that cascades a Matrix Plus KVM adapter cable, the access rights apply to all KVM adapter cables in the chain.

Chapter 4. Administrator Utility

To manage KVM port access rights for a user:

1. In the User Management Webpage, select a username from the list, and

then click Modify. The User Information Webpage appears.

The User Information Webpage lists all KVM ports in the installation. KVM ports, whether on the root station, daisy chained, or cascaded, are listed in order of position in the installation.

2. Click to apply the type of access rights you wish to assign for the user to

each KVM port.

KM0832 User Manual

3. Click Save to store your changes.

4. To exit without saving changes, click any other menu or icon.

Chapter 4. Administrator Utility

Port Management

KM0832 port access rights for users and groups are set on a port-by-port basis, giving administrators a high degree of control over which KVM ports users can access and how they access the KVM ports. To enable users to access KVM ports, you must first configure the user access rights for each KVM port. By default, all super administrators and administrators have full access to all KVM ports.

Hint: Adding users to groups streamlines KVM port configuration by

allowing you to assign port access to whole groups of users at one time.

In this section we will discuss how to:

 Set port access rights for users and groups  Configure KVM port settings and assign names to KVM ports  Restore KVM port defaults

Accessing Ports

All KVM ports in the station are listed on the Port Select Webpage. To open the Port Select Webpage:

1. If you are not logged in to the KM0832 Administrator Utility, open the

KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. In the tree view, click on a station to select it.

3. From the Administration menu, choose Port Management. The Port

Select Webpage for that station appears.

KM0832 User Manual

The Port Select Webpage is divided into two columns. Port IDs, or port numbers, are listed in the column on the left in ascending order. Click the port ID to access the Port Management Webpage for that KVM port. If a KVM port has been named, the name appears to the right of the port ID in the Port Note column.

Managing Port Access

Each KVM port has an individual Port Management Webpage that is used to set port access rights, assign port names and configure other port settings. This also is true for KVM ports in cascaded child stations. (To add users to ports directly from the User Information page, see Managing Port Access Rights for Users, page 64. To add groups to ports directly from the Group Information page, see Managing Port Access Rights for Groups, page 56.)

To open the Port Management Webpage for a KVM port:

1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. In the KM0832 tree (on the left side of the Main Webpage), click on a computer icon. Each computer icon corresponds to a KM0832 KVM port. The Port Management Webpage for that KVM port appears. (See page 44 for more information about using the computer icons.)

-orOpen the Port Select Webpage. Go to step 3.

Chapter 4. Administrator Utility

3. In the Port ID column, click on a port ID to open the Port Management

Webpage for that KVM port. The Port Management Webpage appears.

The Port Access area of the Port Management Webpage is used to manage port access rights for users and groups. The boxes on the left side of the Webpage show all users and groups that have been created. The boxes on the right side of the Webpage govern port access rights. These boxes are discussed in the table below.

In the middle of the Webpage are five sets of arrows. Each set contains two arrows: one facing leftward (<) and the other facing rightward (>), which correspond to the boxes immediately to the left and right, respectively. Arrows are used to move users and groups from the boxes on the left into the boxes on the right and vice versa.

KM0832 User Manual

Box Description

Available Users Lists users who have not been assigned access rights for the

Available Groups Lists groups that have not been assigned access rights for the

No Access Users Lists users who are restricted from access to the KVM port. If a

View Only Users Lists users who are permitted to view video from the KVM port. Full Access Users Lists users who are permitted both to view video from the KVM

View Only Groups Lists groups that are permitted to view video from the KVM port. Full Access Groups List s groups that are permitted both to view video from the KVM

KVM port.

user listed in this box is a member of a group that has permission to access the KVM port, placing the user in this box restricts the user from accessing the KVM port.

port and to control it. If the KVM port cascades a KVM switch, the user will not be able to access KVM ports on that station until granted access rights to the individual KVM ports.

port and to control it. If the KVM port cascades a KVM switch, the group will not be able to access the KVM ports of that station until granted access rights to the individual KVM ports.

Note: 1. You cannot add more than 32 users and 32 groups to a KVM port. If

you need to add more than 32 users to a KVM port, first add the users to groups and then add those groups to the KVM port.

2. If a user is granted both user and group access rights to the same KVM port, the user access rights will be applied and not those of the group.

Chapter 4. Administrator Utility

To grant port access rights to users or groups:

1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. Open the Port Management Webpage for the KVM port where you wish to grant access rights.

3. In the Available Users box, click on a username to highlight it.

-orIn the Available Groups box, click on a group name to highlight it. Click the appropriate rightward facing arrow (>) to move the selected user

(or group) to the box on the right that corresponds to the access rights that you wish to grant to the user (or group). The user (or group) appears in the access rights box.

KM0832 User Manual

Repeat Steps 2 and 3 until you have assigned port access rights (or restrictions) for all users and groups.

If you make a mistake by adding a user or group to the wrong access rights box, simply highlight the username (or group name) again and then click the corresponding leftward facing arrow. The selected user (or group) is removed from the box and put back into its former position.

4. Click Save. The selected users (or groups) are given the permissions that

were assigned in the last step.

Cascaded Installations

Super administrators and administrators have full access to all KVM ports in the installation. You must assign access rights to KVM ports for all other users and groups. You do not need to assign access rights for users and groups to any KVM port that cascades a KM0832. However, you must assign access rights to KVM ports that cascade non-KM0832 KVM switches. When you assign access rights to a KVM port that cascades a Matrix Plus KVM adapter cable, the access rights apply to all KVM adapter cables in the chain.

Chapter 4. Administrator Utility

Configuring Port Settings

Before you configure port settings, first verify that the KVM adapter cable for the KVM port you wish to configure is connected to the correct KVM port on the back panel of the KM0832. The fields in the lower section of the Port Management Webpage are described in the table on the following page.

KM0832 User Manual

Field Description

Port Note Type a name in the Port Note field. Port notes may be up to 15

Keyboard Layout (OS Language)

Keyboard (Port OS)

characters long. Legal characters include: a–z, A–Z, 0–9, space, and hyphen. Enter a unique note for the port that will differentiate it from all other ports in the KVM installation. The port note will appear on the Port Status and Port Select Webpages, in the KM0832 tree next to the computer icon, and in the OSD.

Note: Adding spaces to the port note will cause it to display on multiple lines in the tree in some Web browsers.



If the KVM port cascades a KM0832, the port note is replaced by the station name of the cascaded KM0832. To modify station names, see Naming Stations, page 46.



If a non-KM0832 KVM switch or a computer is connected to the KVM port by a KVM adapter cable, the port note can be changed. If the position of the KVM switch or the computer in the KVM installation ever changes, the port note for the new KVM port will automatically change to the port note stored in the KVM adapter cable. However, the port note for the old KVM port must be erased manually.



If nothing is connected to the KVM port, the port note can be changed. However, if a cascaded KVM switch or KVM adapter cable is attached to the port later, the port note will change to the port note stored in the KVM adapter cable.

Set the layout of the keyboard(s) that will be used to access the computer attached to this port. The KM0832 supports 3 keyboard layouts: U.S. English, Japanese, and French. Configuring this setting correctly will ensure that characters are entered correctly and that the special keys on Japanese keyboards work correctly (if applicable).

Set the model of the keyboard(s) that will be used to access the computer attached to this port. The KM0832 supports 3 keyboard models: IBM PC (101/104 keys), Apple, and Sun. Configuring this setting correctly will ensure that the special keys on Apple and Sun keyboards work correctly (if applicable).

Chapter 4. Administrator Utility

Restoring KVM Port Defaults

Clicking the Restore Defaults button at the bottom of the Port Select Webpage restores KVM port defaults. When restoring KVM port defaults, port access rights are revoked for users and groups, port notes and personal view shortcuts are removed, and the Port Operating System and Port Language settings are restored to the original factory default settings. (See Factory Default Settings, page 136.)

In cascaded installations, you can restore KVM port defaults for up to 2 levels of KVM switches at a time. If you want to restore KVM port defaults for more than two levels of KVM switches, repeat this procedure for each third-level KVM switch for which you wish to restore KVM port defaults. KVM port defaults will be restored for any fourth-level KVM switches at the same time.

In daisy-chained installations, you can restore KVM port defaults one station at a time.

To restore KVM port defaults:

1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. In the tree view, click on the station for which you want to restore KVM port defaults to select it.

3. From the Administration menu, choose Port Management. The Port Select Webpage for that station appears.

4. Click Restore Defaults. The KVM port defaults are restored for the selected station (and one additional level of cascaded KVM switches, if applicable).

KM0832 User Manual

Setting the OSD View

After you create accounts for users, those users can login to the KM0832 Administrator Utility. From there, they can set the OSD view settings for their accounts. This includes selecting the KVM ports that will appear in the OSD port list; the type, position and duration of the port ID display; and the scan mode and scan duration. (The OSD is discussed in Chapter 4.)

To open the View Webpage:

1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. Click the View menu. The View Webpage appears.

Chapter 4. Administrator Utility

View Mode

Many of the OSD functions only operate on the computers that are currently listed (displayed) on the OSD main screen. Use this function to broaden or narrow the scope of KVM ports that are listed. The submenu choices and their meanings are given in the table below:

Choice Meaning

Personal The OSD lists the KVM ports that the user has set as personal.

See SET PERSONAL VIEW on page 107.

Accessible The OSD lists only those KVM ports that the user is permitted to

access. See Managing Port Access on page 68.

Accessible + Powered

The OSD lists only those KVM ports that the user is permitted to access and that have their attached computers powered on.

Set Port ID

When a user switches KVM ports from the OSD, a port ID is shown. The table below explains the choices:

Choice Meaning

Tag Mode Selects how the port ID is displayed: the port number alone (ID);

the port note alone (Port Name); or the port number plus the port note (ID + Port Name). The default is ID + Port Name.

ID Position Allows you to position where the port ID appears on the monitor.

The default is the upper left corner, but you can make it appear anywhere on the screen. If the ID Position is Other, it cannot be changed.

KM0832 User Manual

Display Duration

Display duration determines the length of time that the port ID displays on the screen after a KVM port change. The table below explains the choices:

Choice Meaning

Always On Displays the port ID at all times. User Defined Lets you select the amount of time (from 1–240 seconds). The

default is 3 seconds. A value of 0 (zero) disables this function.

Set Scan

Select the KVM ports that are viewed under Auto Scan mode and the duration of time that they receive the KVM focus.

Setting Function

Scan Timer Determines how long the KVM focus dwells on each KVM port as it

Scan Mode Selects which computers will be accessed under Auto Scan mode

cycles through the selected KVM ports in Auto Scan mode (see F7 SCAN, page 121). Enter a value from 0–240 seconds. The default is 5 seconds. Entering 0 will cause the KM0832 to automatically enter Skip mode when Auto Scan mode is invoked.

(see F7 SCAN, page 121). Choices are: Personal—only those KVM ports that the user has set as

personal. See SET PERSONAL VIEW on page 107. Accessible—only those KVM ports that the user is permitted to

access. See Managing Port Access on page 68. Accessible + Powered—only those KVM ports that the user is

permitted to access and that have their attached computers powered on.

The default is Accessible + Powered.

Chapter 4. Administrator Utility

Configuring OSD User Settings

This function allows the user to change the account password and set up a unique working environment. A separate profile for each user is stored by the OSD and is activated according to the username that is provided during login.

To open the Settings Webpage:

1. If you are not logged in to the KM0832 Administrator Utility, open the

KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. Click the Settings menu. The Settings Webpage appears. (The Settings

Webpage fields are described in the table on the following page.)

KM0832 User Manual

Setting Function

Change Password

OSD Activation Selects which Hotkey activates the OSD function:

Set Logout Timeout

Screen Blanker If there is no input from the KVM console for the amount of time set

Hotkey Command

Set Beeper When set to ON, the beeper sounds whenever the KVM port is

Set Idle Timeout If there is no input from the KVM console accessing a particular

Restore User Default

Enter the old account password. Enter a new password, and then reenter the password to confirm it. Blank passwords are permitted. Or, do not enter anything to leave the password unchanged.

[Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl]. Since the Ctrl key combination may conflict with programs running

on the computers, the default is the Scroll Lock combination. This function allows you to specify the number of minutes to elapse

before an inactive user is timed out of the OSD. If there is no input from the user for the specified amount of time, the user will be logged out automatically. Enter a value from 1–180 minutes, then click Save. A value of 0 disables this function. The default is 0 (disabled).

with this function, the screen is blanked. Enter a value from 1–30 minutes, then click Save. A value of 0 disables this function. The default is 0 (disabled).

Enables / Disables the Hotkey Command function in case a conflict with programs running on the computers occurs. The default is enabled.

switched, when activating the Auto Scan mode (see page 121), or when an invalid entry is made on an OSD menu. The default is ON.

KVM port for the amount of time set with this function, the KVM port is released, allowing it to be accessed by the other KVM consoles.

To set the Idle Timeout value, enter a value from 0–240 seconds, then click Save.

A value of 0 disables the Idle Timeout function. The default value is 5 seconds.

Restores the original factory default settings for View Mode (OSD),

Set Port ID, Display Duration, Set Scan, OSD Activation, Set Logout Timeout, Screen Blanker, Hotkey Command, Set Beeper, and Set Idle Timeout.

Chapter 4. Administrator Utility

Searching for Ports and Stations

You can search for KVM ports and cascaded stations in the KVM installation by typing all (or part) of the port or station name.

To search for a KVM port:

1. If you are not logged in to the KM0832 Administrator Utility, open the

KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

2. Click the Search menu. The Search Webpage opens.

3. Type a port note or station name in the Port Note/Station Name field.

Legal characters include: a–z, A–Z, 0–9, space, and hyphen. If you do not enter any characters, all KVM ports in the installation will be returned.

4. Click Search. All entries that match or contain the search term(s) appear

in a list.

KM0832 User Manual

Upgrading Firmware

Super administrators can upgrade firmware for KM0832 Matrix KVM Switches, attached console modules (except KA9233), KVM adapter cables, and Matrix Plus KVM adapter cables. (To upgrade firmware for KVM switches and console modules not mentioned above, refer to the user manuals for those devices.) As new versions of the KM0832 firmware become available, they can be downloaded from our Website. Check the Website regularly to find the latest information and firmware upgrade packages.

Downloading the Firmware Upgrade Package

To download the firmware upgrade package:

1. From a computer that is not part of your KVM installation go to our Website and choose the model name that relates to your device. A list of available firmware upgrade packages appears.

2. Choose the firmware upgrade package that you wish to install (usually the most recent) and download it to your computer. There may be two different firmware upgrade packages available for each firmware version:

 If you want to upgrade the firmware for all possible devices in the

installation, choose a firmware upgrade package with an FW extension. (See Upgrading Firmware via the KM0832 Administrator Utility, page 83, to use this firmware upgrade package to upgrade the firmware.)

 If you want to upgrade the firmware for the first-level (root) KM0832

only, choose a firmware upgrade package with an EXE extension (the Firmware Upgrade Utility). Use this firmware upgrade package in single-level installations and when recovering from a failed firmware upgrade. (See Upgrading Firmware via the Firmware Upgrade Utility, page 85, to use this firmware upgrade package to upgrade the firmware.)

Preparing to Upgrade the Firmware

To prepare to upgrade the firmware:  Notify all users to logout of the OSD and the KM0832 Administrator

Utility.

 Ensure that all computers are powered on; otherwise, some KVM adapter

cables may not be upgraded. (Disregard this if you are using the Firmware Upgrade Utility to upgrade the firmware.)

Chapter 4. Administrator Utility

Upgrading Firmware via the KM0832 Administrator Utility

To upgrade the firmware for all possible devices in the KVM installation:

1. From the computer that was used to download the firmware upgrade pack-

age, open a Web browser and login to the KM0832 Administrator Utility (see Logging In, page 40).

2. Click the Upgrade icon. The following dialog box appears:

3. Click OK to enter Firmware Upgrade mode. This may take a few minutes

while the system prepares to upgrade the firmware. Users with active sessions in the OSD will be informed that they should logout. (Some KVM consoles may be automatically logged out.)

After a few minutes, the Firmware Upgrade Webpage appears. It displays the current firmware version(s) of the KM0832 and other module(s).

4. Select the check box for each module that you wish to upgrade. Or, click to

clear the check box for each module that you do not wish to upgrade.

5. Click Browse. The Choose file dialog box appears.

6. Navigate to the directory where the new firmware upgrade package file

was saved, select the file, and click Open. The path and filename appear in

KM0832 User Manual

the Firmware Image File field. (If you have not yet downloaded the firmware upgrade package, see Downloading the Firmware Upgrade Package, page 82.)

7. Decide whether to check the firmware version level.  If you select Check Firmware Version, the KM0832 Administrator

Utility compares the firmware level of the KM0832 with that of the upgrade files. If it finds that the current firmware version of the KM0832 is equal or higher, the firmware upgrade is aborted and the KM0832 automatically resets and returns to the login screen.

 If you do not select Check Firmware Version, the Utility installs the

upgrade files without comparing the version levels.

8. Click Upgrade to begin upgrading the firmware.

-orClick Abort to cancel the firmware upgrade. The KM0832 will

automatically reboot, requiring you to login again.

Note: It takes approximately 7 minutes to upgrade the firmware for a single

level installation, or 17 minutes for a cascaded installation. Please be patient while the firmware is upgrading.

9. After the firmware upgrade completes, the KM0832 automatically resets and returns to the login screen.

Chapter 4. Administrator Utility

Upgrading Firmware via the Firmware Upgrade Utility

Before starting the Firmware Upgrade Utility , ensure that both the host computer and first-level KM0832 lie within the same subnet and are not physically separated by a router, gateway, or firewall. (If you have not yet downloaded the firmware upgrade package, see Downloading the Firmware Upgrade Package, page 82.)

Note: This procedure will not upgrade firmware for cascaded KM0832,

console modules, or KVM adapter cables.

To use the Firmware Upgrade Utility to upgrade the firmware:

1. Double-click the KM0832 Firmware Upgrade Utility icon. The Firm-

ware Upgrade Utility welcome screen appears.

2. Read the license agreement, and then click I Agree.

KM0832 User Manual

3. Click Next to continue. If multiple master (first-level) stations lie within the subnet, the Select Master Device dialog box appears.

4. Select the KM0832 for which you wish to reinstall the firmware, and then click OK. The Firmware Upgrade Utility main screen appears.

The utility inspects your installation. All devices capable of being upgraded by the package are listed in the Device List box.

Chapter 4. Administrator Utility

5. Select a device in the Device List box to display information about it in

the Device Description panel.

6. Select the Check Firmware Version check box if you wish to compare

the current firmware version level of the KM0832 to that of the Firmware Upgrade Utility installation files. Click Next to begin reinstalling the firmware. If the KM0832's firmware version level is equal to or higher than that of the installation files, the following dialog box appears to give you the option to abort the operation:

7. Click Yes to begin reinstalling the firmware; or, click No to abort the

operation. If you chose not to check the firmware version, the Firmware Upgrade

Utility installs the upgrade files without comparing the firmware version levels.

KM0832 User Manual

8. As the upgrade proceeds, status messages appear in the Status Messages box, and the progress toward completion is shown on the Progress bar.

9. After the upgrade has been completed, a screen appears to inform you that the procedure was successful:

10.Click Finish to close the Firmware Upgrade Utility. After a successful reinstallation, the KVM switches exit Firmware

Upgrade mode.

Chapter 4. Administrator Utility

Upgrade Failed

If a device fails to complete the upgrade successfully, start the firmware upgrade procedure again. If the KM0832 becomes inoperable after a failed firmware upgrade, follow the procedure to recover from a failed firmware upgrade.

Recovering from a Failed Firmware Upgrade

If a firmware upgrade procedure is aborted prematurely (due to a power outage, for example), the KVM switch that was being upgraded at the time may become inoperable and may be incapable of accepting a normal firmware upgrade. Follow this procedure to recover from the failed firmware upgrade.

To recover from a failed firmware upgrade:

1. Power off the first-level KM0832. Do not power off the cascaded and

daisy-chained KVM switches (if applicable).

2. Locate the F/W UPGRADE switch on the back panel of the KM0832.

Slide the switch to the RECOVER position.

3. Power on the first-level KM0832.

4. Upgrade the firmware using the Firmware Upgrade Utility.

(See Upgrading Firmware via the Firmware Upgrade Utility, page 85.)

5. When the firmware upgrade recovery completes, the KM0832 will issue a

single continuous beep.

6. Slide the F/W UPGRADE switch to the NORMAL position. The beep will

stop.

7. Power off the first-level KM0832, wait 5 seconds, and then power it on

again.

8. Upgrade the firmware to the latest firmware version. (See Upgrading

Firmware via the KM0832 Administrator Utility, page 83.) If you already upgraded to the latest firmware version in Step 4, you do not need to upgrade the firmware again.

KM0832 User Manual

Replacing the Root KM0832 with a Child KM0832

If you replace the root (first-level) KM0832 with a child (lower-level) KM0832, the new root KM0832 will ask you to confirm whether you want to keep the system settings of the previous root KM0832. If you choose to keep the settings, all groups, users, and port notes will be retained. However, some system settings such as date, time, station name, and Webpage Session Timeout may be lost. If you choose to discard the settings, the KM0832 w ill return to the original factory default settings. The KM0832 cannot be accessed until you have completed this procedure.

To replace the root KM0832 with a child KM0832:

1. Login to the KM0832 Administrator Utility. A Webpage appears that asks you to confirm whether you want to keep the system settings.

2. Click Yes to keep the system settings of the previous root KM0832.

-orClick No to discard the system settings and return to the original factory

default settings.

3. The KM0832 automatically resets and returns to the login screen. Now you may access the KM0832.

ATEN Technology KM0832 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

FCC Information

RoHS

SJ/T 11364-2006

User Information

Online Registration

Telephone Support

User Notice

Package Contents

About This Manual

Overview

Conventions

Product Information

Introduction

Overview

Features

Requirements

Consoles

Computers

Cables

Operating Systems

KM0832 Front View

KM0832 Rear View

Installation

Overview

Before you Begin

Stacking and Rack Mounting

Stacking

Single Level Installation

Multilevel Installations

Overview

Cascading

Cascading KM0832 Matrix KVM Switches

Cascading Matrix Plus KVM Adapter Cables

Cascading Other KVM Switches

Daisy Chaining

Network Installation

Topology Considerations

Basic Operation

Hot Plugging

Switching Daisy-Chained KVM Switch Positions

Switching Cascaded KVM Switch Positions

Hot Plugging User Ports

Powering Off and Restarting

Port Selection

Administrator Utility

Overview

Setting the IP Address

Logging In

Menus

Icons

Tree View Icons

Port Status

Naming Stations

Setting the Webpage Session Timeout

Network Configuration

IP Installer Setting

IP Address

Port Settings

System Event Reports

Setting the Date and Time

Group Management

Adding Groups

Modifying Groups

Deleting Groups

Managing Port Access Rights for Groups

User Management

Adding Users

Modifying Users

Deleting Users

Managing Port Access Rights for Users

Port Management

Accessing Ports

Managing Port Access

Cascaded Installations

Configuring Port Settings

Restoring KVM Port Defaults