ATEN Technology KM0032, KM0932, KM0532 User Manual

5/9 Console 32-Port Matrix KVM Switch
KM0532 / KM0932
Matrix Expansion KVM Switch
KM0032
User Manual
www.aten.com
KM0032 / KM0532 / KM0932 User Manual
This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
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KM0032 / KM0532 / KM0932 User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International http://support.aten.com North America http://www.aten-usa.com/product_registration
Telephone Support
For telephone support, call this number:
International 886-2-8692-6959 North America ATEN TECH 1-888-999-ATEN
ATEN NJ 1-732-356-1703
UK 44-8-4481-58923
User Notice
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
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KM0032 / KM0532 / KM0932 User Manual
Copyright © 2009 ATEN® International Co., Ltd.
Manual Part No. PAPE-0308-AX1G
F/W Version: 1.2.111
Manual Date: 2009-10-02
Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
Package Contents
The KM0032 / KM0532 / KM0932 package consists of: 1 KM0032, KM0532, or KM0932 2Power Cords 1 Daisy Chain Cable (KM0032 only) 1 Grounding Wire 1 Rack Mount Kit 1 Foot Pad Set (4 pcs.) 1 User Manual* 1 Quick Start Guide
Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the KM0032 / KM0532 / KM0932 installation.
* Features may have been added to the switch since this manual was printed.
Please visit our website to download the most up to date version of the manual.
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KM0032 / KM0532 / KM0932 User Manual
Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
KVM Adapter Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
KM0532 / KM0932 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
KM0032 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
KM0532 / KM0932 Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
KM0032 Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Chapter 2.
Hardware Setup
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Rack Mounting - Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Rack Mounting - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Single Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Multilevel Installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Cascading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
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KM0032 / KM0532 / KM0932 User Manual
Cascading KM0532 / KM0932 Switches. . . . . . . . . . . . . . . . . . . .22
Cascading Other KVM Switches. . . . . . . . . . . . . . . . . . . . . . . . . .24
Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Network Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Topology Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Chapter 3.
Super Administrator Setup
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Changing the Super Administrator Login . . . . . . . . . . . . . . . . . . . . . .30
Moving On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Chapter 4.
Logging In
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Console Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Browser Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Chapter 5.
The User Interface
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
The Console UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Console UI Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Console UI Keyboard Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
The Browser UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Browser UI Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Chapter 6.
Device Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Console UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Browser UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Console UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Browser UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Service Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
DNS Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Console UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Browser UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
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IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
SMTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Console UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Time Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Browser UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Current System Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
New System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Console UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Browser UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Chapter 7.
User Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Modifying User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Users and Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Assigning Users to a Group From the User Menu . . . . . . . . . . . . . . .65
Removing Users From a Group From the User Menu. . . . . . . . . . . . .66
Assigning Users to a Group From the Group Menu . . . . . . . . . . . . . .68
Removing Users From a Group From the Group Menu . . . . . . . . . . .70
Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Assigning Device Permissions From the User Menu . . . . . . . . . . . . .72
Assigning Device Permissions From the Group Menu . . . . . . . . . . . .74
Chapter 8.
Port Access
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Console UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Browser UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
The Port Selection Sidebar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
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The Port Selection Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Show. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Console UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Browser UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Console UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Browser UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Associated Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Favorites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Console UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Browser UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Adding a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Removing a Favorite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Console UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Browser UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Changing the Preference Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Restore Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Sessions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Kill Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Broadcast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Console UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Browser UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Configuring Port Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Console UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Browser UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Restore Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
PON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Chapter 9.
Log
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Console UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Log Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Browser UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Log Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
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KM0032 / KM0532 / KM0932 User Manual
Chapter 10.
Maintenance
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Backup / Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Adapter Cable Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . .102
Chapter 11.
Console Port Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
The Port Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Closing the Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Skip Mode Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Port Number Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Keyboard Hotkey Port Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 08
Port ID Numbering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Chapter 12.
RS-232 Port Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Command Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
SP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Example 1 – Single Stage Installation: . . . . . . . . . . . . . . . . . . . .115
Example 2 – Two Level Cascaded Installation:. . . . . . . . . . . . . .115
Example 3 – Daisy Chained Installation:. . . . . . . . . . . . . . . . . . .116
TK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
TS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
LI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
LU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
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KM0032 / KM0532 / KM0932 User Manual
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
IP Installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Supported KVM Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Additional Connection Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Console Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
KVM Adapter Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
KM0532 / KM0932 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
KM0032 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Restoring Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
KA7140 Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
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KM0032 / KM0532 / KM0932 User Manual
About This Manual
This manual will help you get the most from your KM0032 / KM0532 / KM0932 system. It covers all aspects of installation, configuration and operation. The information provided in the manual is summarized below.
Overview
Chapter 1, Introduction, introduces you to the KM0032 / KM0532 /
KM0932 System. Its purpose, features and benefits are presented, and its front and back panel components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures.
Chapter 3, Super Administrator Setup, explains the procedures that the super administrator employs to set up the KM0032 / KM0532 / KM0932 network environment, and change the default password.
Chapter 4, Logging In, describes how to log in to the KM0032 / KM0532 / KM0932 from a local console and an internet browser.
Chapter 5, The User Interface, describes the layout and explains the components of the KM0032 / KM0532 / KM0932 user interface.
Chapter 6, Device Management, shows super administrators how to configure and control overall KM0032 / KM0532 / KM0932 operations.
Chapter 7, User Management, shows super administrators and administrators how to create, modify, and delete users and groups, and assign attributes to them.
Chapter 8, Port Access, describes the features and functions found under the Port Access tab and explains how to configure the options it provides.
Chapter 9, Log, explains how to use the log file utility to view the events that take place on the Matrix KVM Switch installation.
Chapter 10, Maintenance, shows how to backup and restore system configuration settings, and how to perform firmware upgrades.
Chapter 11, Console Port Operation, provides detailed information on accessing and operating the devices connected to the KM0032 / KM0532 / KM0932’s ports.
Chapter 12, RS-232 Port Operation, explains how to access and operate the devices connected to the KM0032 / KM0532 / KM0932 via a serial terminal connection.
An Appendix, provides technical and troubleshooting information.
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KM0032 / KM0532 / KM0932 User Manual
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
>@ Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
 Numbered lists represent procedures with sequential steps. i Bullet lists provide information, but do not involve sequential
steps.
o Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start to open the Start menu, and then select Run.
Indicates critical information.
Product Information
o Run means
For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com North America ATEN TECH http://www.aten-usa.com
ATEN NJ http://www.aten.com
xii
Chapter 1
Introduction
Overview
The KM0032 / KM0532 / KM0932 Matrix KVM Switch gives IT administrators in large corporations advanced access and control of multiple servers. Operators working at up to 5 (KM0532) or 9 (KM0932) keyboard, mouse, and monitor (KVM) consoles can simultaneously and independently take direct control of up to 32 computers. With a combination of daisy chaining and cascading, up to 9 consoles can access and control more than 8,000 computers from the first level KM0932 Matrix KVM Switch.
The Matrix KVM Switch product lineup consists of three basic models, as shown in the table, below:
Model Consoles Power
KM0032 0* Dual KM0532 5 Dual KM0932 9 Dual
* KM0032 switches operate as slaves chained to a KM0532 or KM0932. As
such, they do not use a console of their own. Devices connected to them are accessed through a console belonging to the master KM0532 or KM0932.
Setup is fast and easy; plugging cables into their appropriate ports is all that is entailed. The Matrix KVM switches feature a Console Module and KVM Adapter Cable design with automatic console conversion that allows any combination PS/2 and USB consoles to control any combination of PS/2, USB, or Sun computers.
The RJ-45 port connectors, combined with Auto Signal Compensation (ASC), provide full, non-blocked access to servers and deliver secure real-time, high bandwidth video up to 1,000 feet away, with automatic compensation for any video loss induced by cabling, thereby eliminating the need for KVM extenders.
Operating over end-to-end UTP cabling allows the installation to take advantage of the internal CAT 5e and CAT6 wiring built in to most modern commercial buildings.
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KM0032 / KM0532 / KM0932 User Manual
Server access and control is easily accomplished by means of a convenient, intuitive, graphical user interface. In addition, once initial network setup has been accomplished at the local console level, system administration can conveniently be managed remotely over the internet from any web browser.
Features
9 (KM0932) or 5 (KM0532) consoles independently and simultaneously
control up to 32 directly connected computers
Standardized graphical user interface – consistent across all Altusen
products – saves on training time and costs – increases user efficiency
Embedded web interface for easy system configuration and managementRedundant power supply for Matrix KVM systemVirtual Media Support – allows sharing of directly-connected USB storage
devices to all servers connected with virtual media enabled adapter cables
Power Association enables switch’s KVM ports to be power controlled via
associated Altusen PON products
Dual Root functionality allows you to expand your top-level KM0932
deployment to 18 consoles.
RS-232 port permits user logged in over the port to perform Console and
KVM port access and control for all consoles and ports from a single interface point
Saves valuable time - backup and restore settings when changing master
stations – backup user and group accounts, station names, port access rights, and user profile settings. Clear port note, PC name, station name, access right, group, user name and personal profiles.
Supports up to 1024 user and 255 group accountsAudio support for multimedia-capable devices combined with audio
enabled adapter cables
Three level password security: Super Administrator, Administrator, UserPort level access control – users can only access the ports they have been
authorized for – whether in a single-station installation or a daisy chained/ cascaded installation
Up to 7 slave switches can be daisy chained from a master switchSwitches can be cascaded to three levels to access and manage more than
8,000 computers
2
Chapter 1. Introduction
Multiplatform support: PC, Mac, Sun, and serial devicesEnd Session function gives Super Administrators and Administrators the
ability to terminate user sessions Console conversion – any type of console can control any type of
computer; mixed combinations (PS/2 & USB) supported on both the
console and computer sides An additional user port is provided on the front panel for easy system
maintenance
Convenient computer selection via intuitive hotkey combinations or GUIThe GUI port list automatically expands when stations are added – port
names are automatically reconfigured when the station sequence changes User’s display automatically adjusts to resolution differences on the
remote servers
Auto Scan feature for monitoring user-selected computersSuperior video quality – 1280 x 1024 @ 60 Hz for up to 300mAuto Signal Compensation (ASC) assures optimum video resolution for
distances up to 300m between computers and consoles – no DIP switch
setting required
Compact design – rack mounts in only 1U of rack spaceA master station can allocate the best available path for the user. If the
current path is busy and there is another path available the user is
automatically redirected to the available path. Users can access features on multiple computers simultaneously – a user
can be working and listening to music on computer 1 while utilizing
virtual media on computer 2 at the same time. A firmware upgrade can be performed simultaneously on all daisy chained
and cascaded slave switches as well as connected adapter cables
Versatile port operation modes for flexible server management:
Scan – provides automatic monitoring of user-selected computers
Exclusive – allows the first user to access a port to gain exclusive
viewing rights and control over it for as long as he accesses it
Occupy – allows the first user to access a port to control that port while
others can only view it
Share – allows multiple users to access and control a port at the same
time on a cooperative basis
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KM0032 / KM0532 / KM0932 User Manual
Broadcast support enables executing the same command on multiple
servers at the same time
Multilingual user interface supportEnhanced video quality via automatic skew compensation support for the
KA7240 adapter cable, and the newer adapter cable series (KA7120, KA7170, KA7130 KA7176)
Station Numbers (SN), Port Numbers (PN), serial devices, and power
devices are all integrated for management and control in a single GUI
Supports cascading KH1506 / KH1516 switches for low-cost expansion
Requirements
Consoles
The following hardware components are required for each KVM console: A VGA, SVGA, or multisync monitor capable of displaying the highest
resolution provided by any computer on the installation
Keyboard and mouse (PS/2 or USB) Console modules are required to connect KVM consoles to the KM0532 /
KM0932. They provide flexibility for your installation by allowing PS/2 and USB interfaces to be mixed and matched at the KVM console side. The console modules currently available are listed in the table below. Contact your dealer for details or refer to the documentation included with your console module.
Function Model Number
PS/2-USB Combo Graphic Console Module with dual RJ-45 and RS232
PS/2-USB Combo Graphic Console Module with dual RJ-45, RS232, virtual media and audio
KA7230
KA7240
Computers
The following hardware components are required for each computer that connects to the switch:
A VGA, SVGA, or multisync video graphics card with an HDB-15 port;
or, for legacy Sun systems, a Sun 13W3 video port
PS/2 mouse and keyboard ports (6-pin Mini-DIN), or at least one USB
port; or, for legacy Sun systems, a Sun style keyboard port (8-pin Mini-DIN)
4
Chapter 1. Introduction
Cables
KVM Adapter Cables
KVM adapter cables connect multiplatform computers (PS/2, USB, Sun, Mac, and serial) and certain cascaded KVM switches to the KM0032 / KM0532 / KM0932. The KVM adapter cables currently available are listed in the table below. Contact your dealer for details.
Function Model Number
For PS/2 computers KA7120, KA9120 For Sun legacy computers KA7130, KA9130 For serial devices KA7140, KA9140 For USB computers (including Sun and Mac) KA7170, KA9170 For USB computers – Virtual Media and Audio support KA7176
Connecting Cables
Other cables that are used to connect up the KM0032 / KM0532 / KM0932 installation include the following:
Function Type
Connecting Console Modules or KVM Adapter Cable to the switch
Daisy Chaining switches LIN5-68H1-H11G (45 cm)
Cat 5e Ethernet cable
Operating Systems
Supported operating systems are shown in the table, below:
OS Version
Windows 2000 and higher Linux RedHat 7.1 and higher
Fedora Core 2 and higher SuSE 9.0 and higher Mandriva (Mandrake) 9.0 and higher
UNIX AIX 4.3 and higher
FreeBSD 4.2 and higher
Sun Solaris 8 and higher Novell Netware 5.0 and higher Mac OS 9 and higher
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KM0032 / KM0532 / KM0932 User Manual
Components
KM0532 / KM0932 Front View
1 4
2
3
KM0532
7658
1 4
2
3
KM0932
7658
No. Component Description
1 Power LED Lights (blue) to indicate that the unit is receiving power. 2 KVM Port LEDs The KVM Port LEDs provide status information about their
corresponding KVM Ports, They light as follows:
GREEN: The computer connected to its corresponding
port is On Line.
GREEN & Flashing: Its corresponding port is connected to
a cascaded KVM switch.
RED: The computer attached to its corresponding port is
Selected (it has the KVM focus).
The LED does not light when there is no online device
connected to its corresponding port.
3 Console (User)
Port LEDs
Lights (green) to indicate that the console module connected to the corresponding user port is online.
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Chapter 1. Introduction
No. Component Description
4 LAN LED
The LED lights ORANGE to indicate 10 Mbps data
transmission speed.
The LED lights GREEN to indicate 100 Mbps data
transmission speed.
The LED flashes when data is being transmitted
5 Reset Switch Pressing in this button performs a system reset. When the
6 Cover Latch 7 Firmware
Upgrade Recovery Switch
8 Console (User)
Port
system is reset, the switch beeps, and then the KVM port LEDs flash in succession until the reset is completed. After the reset is completed you can login again.
Note: This switch is recessed and must be pushed with a thin object.
During normal operation and while performing a firmware upgrade, this switch should be in the NORMAL position. If a firmware upgrade operation does not complete successfully, this switch is used to perform a firmware upgrade recovery (see Firmware Upgrade Recovery, page 102, for details).
This console port is provided on the front panel for easy administrative access
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KM0032 / KM0532 / KM0932 User Manual
KM0032 Front View
1 3
No. Component Description
1 Power LED Lights (blue) to indicate that the unit is receiving power. 2 Port LEDs The Port LEDs provide status information about their
corresponding KVM Ports, They light as follows:
2
654
GREEN: The computer connected to its corresponding
port is On Line.
GREEN & Flashing: Its corresponding port is connected to
a cascaded KVM switch.
RED: The computer attached to its corresponding port is
Selected (it has the KVM focus).
The LED does not light when there is no online device
connected to its corresponding port.
3 Station ID LED The KM0032's Station ID is displayed here. It indicates the
4 Reset Switch Pressing in this button performs a system reset. When the
5 Cover Latch 6 Firmware
Upgrade Recovery Switch
KM0032's position in a daisy chained installation. The first station in the chain has a Station ID of 01; the second has a Station ID of 02, etc.
system is reset, the switch beeps, and then the KVM port LEDs flash in succession until the reset is completed. After the reset is completed you can login again.
Note: This switch is recessed and must be pushed with a thin object.
During normal operation and while performing a firmware upgrade, this switch should be in the NORMAL position. If a firmware upgrade operation does not complete successfully, this switch is used to perform a firmware upgrade recovery (see Firmware Upgrade Recovery, page 102, for details).
8
KM0532 / KM0932 Rear View
341 25
67 8
341 25
67 8
KM0532
KM0932
Chapter 1. Introduction
No. Component Description
1 Power Sockets The power cords from the AC source plug in here. The
socket on the left is Socket 1; the socket on the right is Socket 2.
2 Power Switches These switches power the KM0532 / KM0932 on and off.
The switch on the left is Switch 1 and governs Socket 1; the switch on the right is Switch 2 and governs Socket 2.
3 PON Port This connector is provided for a Power over the Net™ (PON)
unit to plug into. A PON device allows computers attached to the switch to be power-managed remotely over the net.
Contact your dealer for more details. 4 Console Ports The Cat 5e cables from the console modules plug in here. 5 KVM Ports The Cat 5e cables that link the KM0532 / KM0932 to the
KVM Adapter Cables (which connect to the computers – see
page 18), plug in here. 6 Grounding
The wire used to ground the switch attaches here.
Terminal
7 CHAIN OUT Port The CHAIN OUT port is used to connect the daisy chain
cable to the CHAIN IN port of a daisy chained KM0032
switch (see page 26). 8 LAN Port The cable from the LAN, WAN, or Intranet plugs in here.
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KM0032 / KM0532 / KM0932 User Manual
31 24
5 6 7
KM0032 Rear View
No. Component Description
1 Power Sockets The power cords from the AC source plug in here. The
2 Power Switches These switches power the KM0032 on and off. The switch on
3 PON Port This connector is provided for a Power over the Net™ (PON)
4 KVM Ports The Cat 5e cables that link the KM0032 to the KVM Adapter
5 Daisy Chain Ports When daisy chaining KM0032 switches (see page 26), the
6 Firmware
Upgrade Port
7 Grounding
Terminal
socket on the left is Socket 1; the socket on the right is Socket 2.
the left is Switch 1 and governs Socket 1; the switch on the right is Switch 2 and governs Socket 2.
unit to plug into. A PON device allows computers attached to the switch to be power-managed remotely over the net. Contact your dealer for more details.
Cables (which connect to the computers – see page 18), plug in here.
daisy chain cables plug in here. The upper port is the Chain In port; the lower one is the Chain Out port.
The firmware upgrade cable that transfers the firmware upgrade data from the administrator's computer to the KM0032, plugs into this RJ-11 connector.
The wire used to ground the KM0032 attaches here.
10
Chapter 2
KM0532 / KM0932
KA7230 KA7240
KA7120
KA9120
KA7130
KA9130
KA7140
KA9140
KA7170
KA9170
KA7176
Hardware Setup
Overview
For convenience and flexibility, the KM0532 / KM0932’s design utilizes console modules that act as signal translation intermediaries between the KVM consoles and the KVM switch. This allows PS/2 and USB interface consoles to coexist on the same installation.
The design also uses KVM adapter cables, that serve as intermediaries between the KVM switch and the computers, and provides the basis for multiplatform support:
A separate console module is required for each KVM console; likewise, a separate KVM adapter cable is required for each computer. For a listing of compatible console modules, see Consoles, page 4. For a listing of compatible KVM adapter cables, see Cables, page 5.
As a cost-saving feature, KM0032 switches, can be daisy chained down from a KM0532 or KM0932. Since devices connected to them are accessed through one of the KM0532 or KM0932 consoles, they don’t require a console of their own.
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KM0032 / KM0532 / KM0932 User Manual
1. Important safety information regarding the placement of this device is provided on page 119. Please review it before proceeding.
2. Make sure that power to all the devices you will be connecting up has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
Before you Begin
Stacking and Rack Mounting
The KM0032 / KM0532 / KM0932 can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method.
Stacking
The KM0032 / KM0532 / KM0932 can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables. To place the switch, or to stack units if you are daisy chaining them, remove the backing material from the bottom of the rubber feet that came with this package, and stick them onto the switch’s bottom panel at the corners, as shown in the diagram, below:
Note: To ensure adequate ventilation, allow at least 5.1 cm on each side, and
12.7cm at the back for power cord and cable clearance.
12
Chapter 2. Hardware Setup
Phillips head hex M3 x 6
Phillips head hex M3 x 8
Rack Mounting
The KM0032 / KM0532 / KM0932 can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack.
Rack Mounting - Front
To mount the unit at the front of the rack, do the following:
1. Remove the two screws at the front of the unit, as shown in the diagram below:
2. Use the M3 x 8 Phillips head hex screws supplied with the rack mount kit to screw the rack mounting brackets into the front of the unit:
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KM0032 / KM0532 / KM0932 User Manual
3. Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack.
4. Screw the mounting brackets to the rack.
Note: Cage nuts are provided for racks that are not prethreaded.
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Chapter 2. Hardware Setup
Rack Mounting - Rear
To mount the unit at the rear of the rack, do the following:
1. Remove the two screws at the rear of the unit:
Phillips head hex M3 x 6
2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting
kit to screw the rack mounting brackets into the rear of the unit:
Phillips head hex M3 x 8
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KM0032 / KM0532 / KM0932 User Manual
3. Position the device in the rack and align the holes in the mounting brackets with the holes in the rack.
4. Screw the mounting brackets to the rear of the rack.
Note: Cage nuts are provided for racks that are not prethreaded.
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Chapter 2. Hardware Setup
Grounding
To prevent damage to your installation it is important that all devices are properly grounded.
Use a grounding wire to ground the KM0032 / KM0532 / KM0932 by connecting one end of the wire to the switch’s grounding terminal (see page 9), and the other end of the wire to a suitable grounded object.
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KM0032 / KM0532 / KM0932 User Manual
Single Level Installation
In a single level installation, there are no additional KVM switches cascaded or daisy chained down from the first level KVM switch. To set up a single level installation, refer to the diagram on page 19 (the numbers in the diagrams correspond to the numbered steps) and do the following:
1. Connect the KVM console. Plug your keyboard, mouse, and monitor into their respective ports on the
console module. Each console port is marked with an identifying icon (see page 130).
2. Connect the console module to the KM0532 / KM0932. Use Cat 5e cable to connect the LINE IN 1 or LINE IN 2 port of the
console module to one of the Console (User) ports on the KM0532 / KM0932's rear panel.
(Repeat steps 1 and 2 for all KVM consoles that you wish to connect. Up to 5 (KM0532), or 9 (KM0932) KVM consoles may be connected in this fashion (1 port on the front panel, plus 4 or 8 ports on the rear panel.)
Note: The distance between any console module and any KVM adapter
cable must not exceed 300 m (1000').
3. Connect the KVM adapter cable to the computer. Using a KVM adapter cable that is appropriate for the computer you are
installing, plug the adapter cable’s connectors into their respective ports on the computer (see page 131).
4. Connect the KVM adapter cable to the KM0532 / KM0932. Use Cat 5e cable to connect the KVM adapter cable to any available KVM
port on the KM0532 / KM0932. (Repeat steps 3 and 4 for all computers that you wish to connect. Up to 32
computers may be connected in this fashion.)
5. Plug a cable from the LAN or WAN into the KM0532 or KM0932's LAN port.
6. Connect a PON unit (Optional) Use Cat. 5e cable to connect the KM0532 or KM0932's PON port to an
SA0142 Adapter. Connect the Adapter to the PON IN port of a PN0108 Power Over the Net™ unit (see page 131).
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