This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
ii
KM0216 / KM0432 User Manual
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed “as is.”
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
iii
KM0216 / KM0432 User Manual
Safety Instructions
General
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been
provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
T o help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
uninterruptible power supply (UPS).
iv
KM0216 / KM0432 User Manual
When connecting or disconnecting power to hot pluggable power supplies,
observe the following guidelines:
Install the power supply before connecting the power cable to the power
supply.
Unplug the power cable before removing the power supply.
If the system has multiple sources of power, disconnect power from the
system by unplugging all power cables from the power supplies.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
v
KM0216 / KM0432 User Manual
Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Ensure that proper airflow is provided to devices in the rack.
Do not step on or stand on any device when servicing other devices in a
rack.
vi
KM0216 / KM0432 User Manual
Package Contents
The KM0216 / KM0432 package consists of:
1 KM0216 or KM0432 Matrix KVM Switch
1Power Cord
1 Rack Mount Kit (brackets and Phillips head hex M3 x 8 screws)
1 Foot Pad Set (4 pcs.)
1User Manual*
1 Quick Start Guide
1 Registration Card
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the KM0216 / KM0432 installation.
* Changes may have been made to the manual since it was printed. Please
visit our Website to check for the most up-to-date version.
This User Manual is provided to help you get the most from your KM0216 /
KM0432 system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Overview
Chapter 1, Introduction, introduces you to the KM0216 / KM0432 system.
Its purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Installation, provid es step- by- step instructions for setting up
your installation, and explains some basic operating procedures.
Chapter 3, OSD Operation, provides detailed information for configuring
and controlling your installation using the KM0216 / KM0432’s intuitiv e,
mouse-driven On Screen Display (OSD) menus.
Chapter 4, Hotkey Operation, explains the concepts and procedures used
to control the KM0216 / KM0432 from the keyboard.
Chapter 5, Keyboard Emulation, lists the keys for a PC-compatible
keyboard to emulate the functions of the Mac and Sun keyboards.
Chapter 6, The Firmware Upgrade Utility, explains how to upgrade the
KM0216 / KM0432’s flash firmware version.
An Appendix at the end of the manual provides technical and
troubleshooting information.
xi
KM0216 / KM0432 User Manual
Conventions
This manual uses the following conventions:
MonospacedIndicates text that you should key in.
[ ]
1.
♦
→
Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential
steps.
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
to open the Start menu, and then select Run.
Indicates critical information.
→
Run means
xii
ALTUSEN Information
Technical Support
KM0216 / KM0432 User Manual
North America Technical
Phone Support
International Technical
Phone Support
Email SupportE-mail your questions and concerns to:
Online Support
Troubleshooting
Documentation
Software Updates
Registered ALTUSEN product owners are entitled to
telephone technical support. Call the ALTUSEN
Technical Support Center: 949-453-8885.
Contact your local dealer.
Call the ALTUSEN Technical Support Center:(886-2)
8692-6959.
support@altusen.com
Online troubleshooting that describes the most
commonly encountered problems and offers
possible solutions to them; online documentation
(including electronically available manuals); and the
latest drivers and firmware for your product are
available at the ALTUSEN Website: http://
www.altusen.com
Getting Help
For additional help, advice, and information, ALTUSEN provides several
support options. If you need to contact ALTUSEN technical support with a
problem, please have the following information ready beforehand:
Product model number, serial number, and date of purchase
Your computer configuration, including operating system, revision level,
expansion cards, and software
Any error messages displayed at the time the error occurred
The sequence of operations that led up to the error
Any other information you feel may be of help
xiii
KM0216 / KM0432 User Manual
Product Information
For information about all of ALTUSEN's products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller.
In the United States of America, call: 866-ALTUSEN (866-258-8736)
In Canada and South America, call: 949-453-8885
In all other locations, call: 886-2-8692-6789
Visit ALTUSEN on the Web at http://www.altusen.com for a list of
locations and telephone numbers
xiv
Chapter 1
Introduction
Overview
The KM0216 / KM0432 Matrix KVM Switch gives IT administrators in large
corporations advanced control of multiple servers. Operators working at up to
two (KM0216) or four (KM0432) consoles (k eyboard, mouse, and monitor)
can simultaneously and independently take direct control of up to 16
(KM0216) or 32 (KM0432) computers. With a combination of daisy chaining
and cascading, up to 16 or 32 operators can access and control up to 1,024 or
2,048 computers.
The 2 / 4 consoles belonging to the master unit (the highest level KM0216 /
KM0432) are able to access all the computers on the installation—those that
are directly connected as well as those that are daisy chained and cascaded. The
2 / 4 consoles belonging to each of the Slave units (the daisy chained KM0216
/ KM0432s), however, can only access the computers that are connected to
them on the same daisy chain level (directly connected and cascaded).
The KM0216 / KM0432 features a console module design with automatic
console conversion that allows any combination of PS/2 and USB consoles to
control any combination of PS/2, USB, or Sun computers. The RJ-45 port
connectors, combined with Auto Signal Compensation (ASC), allow signals to
travel up to 500 feet (150 meters) away and still maintain high video resolution;
eliminating the need for KVM extenders, and allowing the installation to take
advantage of the internal Cat 5e and Cat 6 wiring built in to most modern
commercial buildings. In addition, use of RJ-45 connectors saves precious IT
real estate by allowing a full 16 or 32 KVM ports to reside in a single 1U
system case.
Setup is fast and easy; plugging cables into their appropriate ports is all that is
entailed. Because the KM0216 / KM0432 intercepts keyboard and mouse input
directly, there is no software to configure, so there is no need to get involved
in complex installation routines or be concerned with incompatibility
problems.
Access to any computer is easily accomplished either by means of a powerful
menu driven OSD (On Screen Display) system, or by entering Hotkey
combinations from the keyboard. A convenient Auto Scan feature also permits
automatic scanning and monitoring of the activities of all computers running
on the installation one by one.
1
KM0216 / KM0432 User Manual
Features
Two or four consoles independently and simultaneously control up to 16
or 32 directly connected computers
Daisy chain up to 7 additional units
Cascade up to 16 or 32 compatible KVM switches from each station on the
chain
Up to 16 or 32 consoles control all of the computers on a daisy chained/
cascaded installation
Compact design—RJ-45 connectors allow rack mounting in a 19", 1U,
system rack
Multiplatform support: PC, Mac and Sun
Console conversion—any type of console can control any type of
computer—mixed combinations (PS/2 & USB) supported on both the
console and computer sides
PS/2 keyboard and mouse emulation—computers boot even when the
console focus is elsewhere
Hot pluggable—add or remove components without having to power off
the switch
No software required—convenient computer selection via intuitive hotkey
combinations or On Screen Display (OSD) menus
Auto-sensing of station’s position on daisy chain installations—OSD and
front panel LED indicates station’s position
Port names are automatically reconfigured when the station sequence is
changed
OSD screen automatically adjusts to resolution changes
Auto Scan feature for monitoring user-selected computers
Three level password security: Super Administrator, Administrator, and
Users
LCD, VGA, SVGA, XGA, and MultiSync support; DDC2B
Superior video quality—1024 x 768 @ 60Hz for up to 150m;
1920 x 1440 @ 60Hz (distance depends on installation environment)
Auto Signal Compensation (ASC) assures optimum video resolution for
distances up to 150m between the switch and the consoles or computers—
no DIP switch setting required
Free lifetime flash firmware upgrades
Firmware upgrades to all the chained KVM switches at the same time via
the daisy chain cable
2
Chapter 1. Introduction
Benefits
The KM0216 / KM0432 Matrix KVM Switch saves time and money by
allowing a single console to manage each of the connected computers. A
KM0216 / KM0432 installation provides the following benefits:
Eliminates the cost of a keyboard, monitor, and mouse for each computer.
Eliminates the need for the additional space of the extra components.
Saves on energy costs.
Eliminates the inconvenience, time and effort required to move from one
computer to another.
Allows centralized control of computers located at non-contiguous
locations on the site.
3
KM0216 / KM0432 User Manual
System Requirements
Console
The following hardware components are required for each console:
A VGA, SVGA, or MultiSync monitor capable of displaying the highest
resolution provided by any computer in the installation
Keyboard and mouse (PS/2 or USB)
Console modules are required to connect consoles to the KM0216 / KM0432.
They provide flexibility for your installation by allowing PS/2 and USB
interfaces to be mixed and matched at the console side. The console modules
currently available are listed in the table below. Contact your dealer for details
or refer to the documentation included with your console module.
FunctionModel Number
PS/2 Console ModuleKA9222
USB Console ModuleKA9272
Computers
The following hardware components are required for each computer:
A VGA, SVGA, or MultiSync video graphics card with an HDB-15 port;
or, for legacy Sun systems, a Sun 13W3 video port
PS/2 keyboard and mouse ports (6-pin Mini-DIN); or, at least one USB
port; or, for legacy Sun systems, a Sun style keyboard port (8-pin MiniDIN)
KVM adapter cables (CPU modules) are required to connect computers to the
KM0216 / KM0432. Similar to console modules, they allow PS/2, USB, Sun,
Mac, and serial computers to be attached to the KM0216 / KM0432. The KVM
adapter cables currently available are listed in the table below. Contact your
dealer for details.
FunctionModel Number
KVM Adapter
Cable
(CPU Module)
4
For PS/2 computersKA9120
For Sun Legacy computersKA9130
For Sun USB computersKA9131
For serial devicesKA9140
For USB computersKA9170
Chapter 1. Introduction
Cables
One or more of the following cables are required for use with the KM0216 /
KM0432:
FunctionType
Console Module or KVM Adapter Cable to
KM0216 / KM0432 (see page 69)
Daisy Chain CablesLIN5-50H1-H12 (15 cm)
Cat 5 cable
2L-1700KM (60 cm)
2L-1701KM (1.2 m)
2L-1704KM (4 m)
Operating Systems
Microsoft® Windows® 95, 98, 98SE, ME, NT, 2000, XP or later
Mac OS
RED HAT
Mandrake Linux 9.0 or later
SUSE 8.2 or later
Free BSD 3.5.1, 4.2, 4.3, 4.5 or later
Sun Solaris™ 8 or later
Netware 5.0, 6.0 or later
OS/2 Ver 2.0
AIX 4.3 or later
DOS 6.22
®
8.6, 9.0, 9.1, X, 10.1, 10.2, 10.3 or later
®
Linux® 6.0, 7.1, 7.2, 7.3, 8.0 or later
5
KM0216 / KM0432 User Manual
KM0216 / KM0432 Front View
KM0216
123
45
KM0432
6
123
45
Chapter 1. Introduction
1. Power LED
Lights to indicate that the KM0216 / KM0432 is powered on.
2. KVM Port LEDs (CPU Port LEDs)
The Port LEDs are multicolored (red/green/amber), and provide status
information about their corresponding KVM ports as follows:
ColorConditionIndication
AmberSteadyPort is selected; connected computer is on
FlashingPort is selected; port is cascaded to a powered on
RedSteadyPort is selected; connected computer is off
GreenSteadyPort is not selected; connected computer is on
FlashingPort is not selected; port is cascaded to a powered on
OffPort is not selected; connected computer is off
KVM switch
KVM switch
3. Station ID LED
The KM0432's Station ID is displayed here. If this is a single station
installation (see page 17), or the first station of a daisy chain installation
(see page 19), the KM0216 / KM0432 has a station ID of 01.
On a daisy chain installation, the KM0216 / KM0432 auto-senses its
position and displays the Station ID that corresponds to its place in the
chain. (see Port ID Numbering, page 28, for details).
4. System Reset Button
Pressing and holding in this switch for more than three seconds performs a
system reset.
Note: This switch is semi-recessed and must be pushed with a thin
object—such as the end of a paper clip or a ballpoint pen.
5. Firmware Upgrade Recovery Switch
During normal operation and while performing a firmware upgrade, this
switch should be in the NORMAL position. See page 57 for firmware
upgrade recovery details.
7
KM0216 / KM0432 User Manual
KM0216 / KM0432 Rear View
KM0216
1
KM0432
1
2
4
5
2
3
6
3
4
5
8
6
Chapter 1. Introduction
1. Power Socket
The power cord to the AC source plugs in here.
2. Power Switch
This is a standard rocker switch that powers the station on and off.
3. User Ports
The Cat 5 cables from the console modules plug in here.
4. Firmware Upgrade Port
The Cat 5 cable that transfers the firmware upgrade data from the
administrator's computer to the KM0216 / KM0432 plugs into this RJ-45
connector (see page 57).
5. Daisy Chain Ports
When daisy chaining stations (see page 19), the daisy chain cables plug in
here.
The upper port is the Chain In port; the lower one is the Chain Out port.
The Chain In port is not used on the Master (First Stage) unit.
6. KVM Ports (CPU Ports)
The Cat 5 cables that link the KVM adapter cables to the KM0216 /
KM0432 plug in here.
9
KM0216 / KM0432 User Manual
This Page Intentionally Left Blank
10
Chapter 2
Installation
Overview
For convenience and flexibility that allows mixing the PS/2 and USB
interfaces, the KM0216 / KM0432's design utilizes console modules that act as
signal translation intermediaries bet ween the consoles and the switch, and
KVM adapter cables, that serve as intermediaries between the switch and the
computers:
KA9131KA9170
KA9140
KA9222/
KA9272
KA9120
KM0432
KA9130
A separate console module is required for each console; likewise, a separate
KVM adapter cable is required for each computer. The console modules and
KVM adapter cables are listed in the Cables section on page 5. Consult your
dealer to find out which console modules and KVM adapter cables best fit your
needs.
Note: The installation diagrams that follow use a KM0432 for the examples.
Since the KM0216 installation is essentially the same as that of the
KM0432 (except for having fewer ports), if you are setting up a
KM0216 installation, you can simply follow the KM0432 diagrams.
11
KM0216 / KM0432 User Manual
Before you Begin
1. Important safety information regarding the placement of this
device is provided on page iv. Please review it before proceeding.
2. Ensure that all equipment to be connected is powered off.
3. Make sure that all devices you will be connecting up are
properly grounded.
4. Unplug the power cords of any computers that have the
Keyboard Power On function.
Stacking and Rack Mounting
The KM0216 / KM0432 can be stacked on the desktop or rack mounted by a
variety of different methods in 1U of rack space. The procedures for each
method are described in the following sections.
Note: Allow at least 5.1 cm on each side for adequate ventilation and 12.7 cm
at the rear for power cord and cable clearance.
Stacking
The KM0216 / KM0432 can be placed on any level surface that can safely
support its weight and the weight of the attached cables. Ensure that the surface
is clean and free of materials that can block the exhaust vents or otherwise
interfere with normal operation of the switch. A foot pad set is included with
the unit. Peel the protective backing off of the foot pads, and then affix the foot
pads to the bottom panel of the KM0216 / KM0432 at the corners, as shown in
the diagram below.
12
Chapter 2. Installation
Rack Mounting—Front
1. Remove the two screws from the sides at the front of the unit.
Phillips head hex
M3 x 6
2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting
kit to screw the rack mounting brackets into the sides at the front of the
unit.
Phillips head hex
M3 x 8
(continues on next page)
13
KM0216 / KM0432 User Manual
3. Place the switch in the rack. Position it so that the holes in the mounting
brackets line up with those in the rack. Secure the mounting brackets to the
front of the rack. Cage nuts are provided for racks that are not prethreaded.
14
Chapter 2. Installation
Rack Mounting—Rear
1. Remove the two screws from the sides at the rear of the unit.
Phillips head hex
M3 x 6
2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting
kit to screw the rack mounting brackets into the sides at the rear of the
unit.
Phillips head hex
M3 x 8
(continues on next page)
15
KM0216 / KM0432 User Manual
3. Place the switch in the rack. Position it so that the holes in the mounting
brackets line up with those in the rack. Secure the mounting brackets to the
rear of the rack. Cage nuts are provided for racks that are not prethreaded.
16
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