This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
ii
KM0032 / KM0532 / KM0932 User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
Internationalhttp://support.aten.com
North Americahttp://www.aten-usa.com/product_registration
Telephone Support
For telephone support, call this number:
International886-2-8692-6959
North AmericaATEN TECH1-888-999-ATEN
ATEN NJ1-732-356-1703
UK44-8-4481-58923
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
Package Contents
The KM0032 / KM0532 / KM0932 package consists of:
1 KM0032, KM0532, or KM0932
2Power Cords
1 Daisy Chain Cable (KM0032 only)
1 Grounding Wire
1 Rack Mount Kit
1 Foot Pad Set (4 pcs.)
1 User Manual*
1 Quick Start Guide
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the KM0032 / KM0532 / KM0932 installation.
* Features may have been added to the switch since this manual was printed.
Please visit our website to download the most up to date version of the
manual.
This manual will help you get the most from your KM0032 / KM0532 /
KM0932 system. It covers all aspects of installation, configuration and
operation. The information provided in the manual is summarized below.
Overview
Chapter 1, Introduction, introduces you to the KM0032 / KM0532 /
KM0932 System. Its purpose, features and benefits are presented, and its front
and back panel components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, Super Administrator Setup, explains the procedures that the
super administrator employs to set up the KM0032 / KM0532 / KM0932
network environment, and change the default password.
Chapter 4, Logging In, describes how to log in to the KM0032 / KM0532 /
KM0932 from a local console and an internet browser.
Chapter 5, The User Interface, describes the layout and explains the
components of the KM0032 / KM0532 / KM0932 user interface.
Chapter 6, Device Management, shows super administrators how to
configure and control overall KM0032 / KM0532 / KM0932 operations.
Chapter 7, User Management, shows super administrators and
administrators how to create, modify, and delete users and groups, and assign
attributes to them.
Chapter 8, Port Access, describes the features and functions found under
the Port Access tab and explains how to configure the options it provides.
Chapter 9, Log, explains how to use the log file utility to view the events that
take place on the Matrix KVM Switch installation.
Chapter 10, Maintenance, shows how to backup and restore system
configuration settings, and how to perform firmware upgrades.
Chapter 11, Console Port Operation, provides detailed information on
accessing and operating the devices connected to the KM0032 / KM0532 /
KM0932’s ports.
Chapter 12, RS-232 Port Operation, explains how to access and operate
the devices connected to the KM0032 / KM0532 / KM0932 via a serial
terminal connection.
An Appendix, provides technical and troubleshooting information.
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KM0032 / KM0532 / KM0932 User Manual
Conventions
This manual uses the following conventions:
MonospacedIndicates text that you should key in.
>@Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
Numbered lists represent procedures with sequential steps.
iBullet lists provide information, but do not involve sequential
steps.
oIndicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
to open the Start menu, and then select Run.
Indicates critical information.
Product Information
o Run means
For information about all ALTUSEN products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and
telephone numbers:
Internationalhttp://www.aten.com
North AmericaATEN TECHhttp://www.aten-usa.com
ATEN NJhttp://www.aten.com
xii
Chapter 1
Introduction
Overview
The KM0032 / KM0532 / KM0932 Matrix KVM Switch gives IT
administrators in large corporations advanced access and control of multiple
servers. Operators working at up to 5 (KM0532) or 9 (KM0932) keyboard,
mouse, and monitor (KVM) consoles can simultaneously and independently
take direct control of up to 32 computers. With a combination of daisy chaining
and cascading, up to 9 consoles can access and control more than 8,000
computers from the first level KM0932 Matrix KVM Switch.
The Matrix KVM Switch product lineup consists of three basic models, as
shown in the table, below:
ModelConsolesPower
KM00320*Dual
KM05325Dual
KM09329Dual
* KM0032 switches operate as slaves chained to a KM0532 or KM0932. As
such, they do not use a console of their own. Devices connected to them are
accessed through a console belonging to the master KM0532 or KM0932.
Setup is fast and easy; plugging cables into their appropriate ports is all that is
entailed. The Matrix KVM switches feature a Console Module and KVM
Adapter Cable design with automatic console conversion that allows any
combination PS/2 and USB consoles to control any combination of PS/2, USB,
or Sun computers.
The RJ-45 port connectors, combined with Auto Signal Compensation (ASC),
provide full, non-blocked access to servers and deliver secure real-time, high
bandwidth video up to 1,000 feet away, with automatic compensation for any
video loss induced by cabling, thereby eliminating the need for KVM
extenders.
Operating over end-to-end UTP cabling allows the installation to take
advantage of the internal CAT 5e and CAT6 wiring built in to most modern
commercial buildings.
1
KM0032 / KM0532 / KM0932 User Manual
Server access and control is easily accomplished by means of a convenient,
intuitive, graphical user interface. In addition, once initial network setup has
been accomplished at the local console level, system administration can
conveniently be managed remotely over the internet from any web browser.
Features
9 (KM0932) or 5 (KM0532) consoles independently and simultaneously
control up to 32 directly connected computers
Standardized graphical user interface – consistent across all Altusen
products – saves on training time and costs – increases user efficiency
Embedded web interface for easy system configuration and management
Redundant power supply for Matrix KVM system
Virtual Media Support – allows sharing of directly-connected USB storage
devices to all servers connected with virtual media enabled adapter cables
Power Association enables switch’s KVM ports to be power controlled via
associated Altusen PON products
Dual Root functionality allows you to expand your top-level KM0932
deployment to 18 consoles.
RS-232 port permits user logged in over the port to perform Console and
KVM port access and control for all consoles and ports from a single
interface point
Saves valuable time - backup and restore settings when changing master
stations – backup user and group accounts, station names, port access
rights, and user profile settings. Clear port note, PC name, station name,
access right, group, user name and personal profiles.
Supports up to 1024 user and 255 group accounts
Audio support for multimedia-capable devices combined with audio
enabled adapter cables
Three level password security: Super Administrator, Administrator, User
Port level access control – users can only access the ports they have been
authorized for – whether in a single-station installation or a daisy chained/
cascaded installation
Up to 7 slave switches can be daisy chained from a master switch
Switches can be cascaded to three levels to access and manage more than
8,000 computers
2
Chapter 1. Introduction
Multiplatform support: PC, Mac, Sun, and serial devices
End Session function gives Super Administrators and Administrators the
ability to terminate user sessions
Console conversion – any type of console can control any type of
computer; mixed combinations (PS/2 & USB) supported on both the
console and computer sides
An additional user port is provided on the front panel for easy system
maintenance
Convenient computer selection via intuitive hotkey combinations or GUI
The GUI port list automatically expands when stations are added – port
names are automatically reconfigured when the station sequence changes
User’s display automatically adjusts to resolution differences on the
remote servers
Auto Scan feature for monitoring user-selected computers
Superior video quality – 1280 x 1024 @ 60 Hz for up to 300m
Auto Signal Compensation (ASC) assures optimum video resolution for
distances up to 300m between computers and consoles – no DIP switch
setting required
Compact design – rack mounts in only 1U of rack space
A master station can allocate the best available path for the user. If the
current path is busy and there is another path available the user is
automatically redirected to the available path.
Users can access features on multiple computers simultaneously – a user
can be working and listening to music on computer 1 while utilizing
virtual media on computer 2 at the same time.
A firmware upgrade can be performed simultaneously on all daisy chained
and cascaded slave switches as well as connected adapter cables
Versatile port operation modes for flexible server management:
Scan – provides automatic monitoring of user-selected computers
Exclusive – allows the first user to access a port to gain exclusive
viewing rights and control over it for as long as he accesses it
Occupy – allows the first user to access a port to control that port while
others can only view it
Share – allows multiple users to access and control a port at the same
time on a cooperative basis
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KM0032 / KM0532 / KM0932 User Manual
Broadcast support enables executing the same command on multiple
servers at the same time
Multilingual user interface support
Enhanced video quality via automatic skew compensation support for the
KA7240 adapter cable, and the newer adapter cable series (KA7120,
KA7170, KA7130 KA7176)
Station Numbers (SN), Port Numbers (PN), serial devices, and power
devices are all integrated for management and control in a single GUI
Supports cascading KH1506 / KH1516 switches for low-cost expansion
Requirements
Consoles
The following hardware components are required for each KVM console:
A VGA, SVGA, or multisync monitor capable of displaying the highest
resolution provided by any computer on the installation
Keyboard and mouse (PS/2 or USB)
Console modules are required to connect KVM consoles to the KM0532 /
KM0932. They provide flexibility for your installation by allowing PS/2 and
USB interfaces to be mixed and matched at the KVM console side. The console
modules currently available are listed in the table below. Contact your dealer
for details or refer to the documentation included with your console module.
FunctionModel Number
PS/2-USB Combo Graphic Console Module with
dual RJ-45 and RS232
PS/2-USB Combo Graphic Console Module with
dual RJ-45, RS232, virtual media and audio
KA7230
KA7240
Computers
The following hardware components are required for each computer that
connects to the switch:
A VGA, SVGA, or multisync video graphics card with an HDB-15 port;
or, for legacy Sun systems, a Sun 13W3 video port
PS/2 mouse and keyboard ports (6-pin Mini-DIN), or at least one USB
port; or, for legacy Sun systems, a Sun style keyboard port (8-pin
Mini-DIN)
4
Chapter 1. Introduction
Cables
KVM Adapter Cables
KVM adapter cables connect multiplatform computers (PS/2, USB, Sun, Mac,
and serial) and certain cascaded KVM switches to the KM0032 / KM0532 /
KM0932. The KVM adapter cables currently available are listed in the table
below. Contact your dealer for details.
FunctionModel Number
For PS/2 computersKA7120, KA9120
For Sun legacy computersKA7130, KA9130
For serial devicesKA7140, KA9140
For USB computers (including Sun and Mac)KA7170, KA9170
For USB computers – Virtual Media and Audio support KA7176
Connecting Cables
Other cables that are used to connect up the KM0032 / KM0532 / KM0932
installation include the following:
FunctionType
Connecting Console Modules or KVM Adapter
Cable to the switch
Daisy Chaining switchesLIN5-68H1-H11G (45 cm)
Cat 5e Ethernet cable
Operating Systems
Supported operating systems are shown in the table, below:
OSVersion
Windows2000 and higher
LinuxRedHat7.1 and higher
FedoraCore 2 and higher
SuSE9.0 and higher
Mandriva (Mandrake)9.0 and higher
UNIXAIX4.3 and higher
FreeBSD4.2 and higher
SunSolaris 8 and higher
NovellNetware5.0 and higher
MacOS 9 and higher
5
KM0032 / KM0532 / KM0932 User Manual
Components
KM0532 / KM0932 Front View
14
2
3
KM0532
7658
14
2
3
KM0932
7658
No.ComponentDescription
1Power LEDLights (blue) to indicate that the unit is receiving power.
2KVM Port LEDsThe KVM Port LEDs provide status information about their
corresponding KVM Ports, They light as follows:
GREEN: The computer connected to its corresponding
port is On Line.
GREEN & Flashing: Its corresponding port is connected to
a cascaded KVM switch.
RED: The computer attached to its corresponding port is
Selected (it has the KVM focus).
The LED does not light when there is no online device
connected to its corresponding port.
3Console (User)
Port LEDs
Lights (green) to indicate that the console module connected
to the corresponding user port is online.
6
Chapter 1. Introduction
No.ComponentDescription
4LAN LED
The LED lights ORANGE to indicate 10 Mbps data
transmission speed.
The LED lights GREEN to indicate 100 Mbps data
transmission speed.
The LED flashes when data is being transmitted
5Reset SwitchPressing in this button performs a system reset. When the
6Cover Latch
7Firmware
Upgrade
Recovery Switch
8Console (User)
Port
system is reset, the switch beeps, and then the KVM port
LEDs flash in succession until the reset is completed. After
the reset is completed you can login again.
Note: This switch is recessed and must be pushed with a
thin object.
During normal operation and while performing a firmware
upgrade, this switch should be in the NORMAL position. If a
firmware upgrade operation does not complete successfully,
this switch is used to perform a firmware upgrade recovery
(see Firmware Upgrade Recovery, page 102, for details).
This console port is provided on the front panel for easy
administrative access
7
KM0032 / KM0532 / KM0932 User Manual
KM0032 Front View
13
No.ComponentDescription
1Power LEDLights (blue) to indicate that the unit is receiving power.
2Port LEDsThe Port LEDs provide status information about their
corresponding KVM Ports, They light as follows:
2
654
GREEN: The computer connected to its corresponding
port is On Line.
GREEN & Flashing: Its corresponding port is connected to
a cascaded KVM switch.
RED: The computer attached to its corresponding port is
Selected (it has the KVM focus).
The LED does not light when there is no online device
connected to its corresponding port.
3Station ID LEDThe KM0032's Station ID is displayed here. It indicates the
4Reset SwitchPressing in this button performs a system reset. When the
5Cover Latch
6Firmware
Upgrade
Recovery Switch
KM0032's position in a daisy chained installation. The first
station in the chain has a Station ID of 01; the second has a
Station ID of 02, etc.
system is reset, the switch beeps, and then the KVM port
LEDs flash in succession until the reset is completed. After
the reset is completed you can login again.
Note: This switch is recessed and must be pushed with a
thin object.
During normal operation and while performing a firmware
upgrade, this switch should be in the NORMAL position. If a
firmware upgrade operation does not complete successfully,
this switch is used to perform a firmware upgrade recovery
(see Firmware Upgrade Recovery, page 102, for details).
8
KM0532 / KM0932 Rear View
34125
67 8
34125
67 8
KM0532
KM0932
Chapter 1. Introduction
No.ComponentDescription
1Power SocketsThe power cords from the AC source plug in here. The
socket on the left is Socket 1; the socket on the right is
Socket 2.
2Power SwitchesThese switches power the KM0532 / KM0932 on and off.
The switch on the left is Switch 1 and governs Socket 1; the
switch on the right is Switch 2 and governs Socket 2.
3PON PortThis connector is provided for a Power over the Net™ (PON)
unit to plug into. A PON device allows computers attached to
the switch to be power-managed remotely over the net.
Contact your dealer for more details.
4Console PortsThe Cat 5e cables from the console modules plug in here.
5KVM PortsThe Cat 5e cables that link the KM0532 / KM0932 to the
KVM Adapter Cables (which connect to the computers – see
page 18), plug in here.
6Grounding
The wire used to ground the switch attaches here.
Terminal
7CHAIN OUT PortThe CHAIN OUT port is used to connect the daisy chain
cable to the CHAIN IN port of a daisy chained KM0032
switch (see page 26).
8LAN PortThe cable from the LAN, WAN, or Intranet plugs in here.
9
KM0032 / KM0532 / KM0932 User Manual
3124
56 7
KM0032 Rear View
No.ComponentDescription
1Power SocketsThe power cords from the AC source plug in here. The
2Power SwitchesThese switches power the KM0032 on and off. The switch on
3PON PortThis connector is provided for a Power over the Net™ (PON)
4KVM PortsThe Cat 5e cables that link the KM0032 to the KVM Adapter
5Daisy Chain Ports When daisy chaining KM0032 switches (see page 26), the
6Firmware
Upgrade Port
7Grounding
Terminal
socket on the left is Socket 1; the socket on the right is
Socket 2.
the left is Switch 1 and governs Socket 1; the switch on the
right is Switch 2 and governs Socket 2.
unit to plug into. A PON device allows computers attached to
the switch to be power-managed remotely over the net.
Contact your dealer for more details.
Cables (which connect to the computers – see page 18),
plug in here.
daisy chain cables plug in here. The upper port is the ChainIn port; the lower one is the Chain Out port.
The firmware upgrade cable that transfers the firmware
upgrade data from the administrator's computer to the
KM0032, plugs into this RJ-11 connector.
The wire used to ground the KM0032 attaches here.
10
Chapter 2
KM0532 / KM0932
KA7230
KA7240
KA7120
KA9120
KA7130
KA9130
KA7140
KA9140
KA7170
KA9170
KA7176
Hardware Setup
Overview
For convenience and flexibility, the KM0532 / KM0932’s design utilizes
console modules that act as signal translation intermediaries between the KVM
consoles and the KVM switch. This allows PS/2 and USB interface consoles to
coexist on the same installation.
The design also uses KVM adapter cables, that serve as intermediaries between
the KVM switch and the computers, and provides the basis for multiplatform
support:
A separate console module is required for each KVM console; likewise, a
separate KVM adapter cable is required for each computer. For a listing of
compatible console modules, see Consoles, page 4. For a listing of compatible
KVM adapter cables, see Cables, page 5.
As a cost-saving feature, KM0032 switches, can be daisy chained down from
a KM0532 or KM0932. Since devices connected to them are accessed through
one of the KM0532 or KM0932 consoles, they don’t require a console of their
own.
11
KM0032 / KM0532 / KM0932 User Manual
1. Important safety information regarding the placement of this
device is provided on page 119. Please review it before
proceeding.
2. Make sure that power to all the devices you will be connecting
up has been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
Before you Begin
Stacking and Rack Mounting
The KM0032 / KM0532 / KM0932 can be stacked on the desktop or rack
mounted in a variety of ways. The following sections take you through the
procedures for each method.
Stacking
The KM0032 / KM0532 / KM0932 can be placed on any appropriate level
surface that can safely support its weight plus the weight of its attached cables.
To place the switch, or to stack units if you are daisy chaining them, remove
the backing material from the bottom of the rubber feet that came with this
package, and stick them onto the switch’s bottom panel at the corners, as
shown in the diagram, below:
Note: To ensure adequate ventilation, allow at least 5.1 cm on each side, and
12.7cm at the back for power cord and cable clearance.
12
Chapter 2. Hardware Setup
Phillips head hex
M3 x 6
Phillips head hex
M3 x 8
Rack Mounting
The KM0032 / KM0532 / KM0932 can be mounted in a 19" (1U) rack. The
mounting brackets can screw into either the front or the back of the unit so that
it can attach to the front or the back of the rack.
Rack Mounting - Front
To mount the unit at the front of the rack, do the following:
1. Remove the two screws at the front of the unit, as shown in the diagram
below:
2. Use the M3 x 8 Phillips head hex screws supplied with the rack mount kit
to screw the rack mounting brackets into the front of the unit:
13
KM0032 / KM0532 / KM0932 User Manual
3. Position the device in the front of the rack and align the holes in the
mounting brackets with the holes in the rack.
4. Screw the mounting brackets to the rack.
Note: Cage nuts are provided for racks that are not prethreaded.
14
Chapter 2. Hardware Setup
Rack Mounting - Rear
To mount the unit at the rear of the rack, do the following:
1. Remove the two screws at the rear of the unit:
Phillips head hex
M3 x 6
2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting
kit to screw the rack mounting brackets into the rear of the unit:
Phillips head hex
M3 x 8
15
KM0032 / KM0532 / KM0932 User Manual
3. Position the device in the rack and align the holes in the mounting brackets
with the holes in the rack.
4. Screw the mounting brackets to the rear of the rack.
Note: Cage nuts are provided for racks that are not prethreaded.
16
Chapter 2. Hardware Setup
Grounding
To prevent damage to your installation it is important that all devices are
properly grounded.
Use a grounding wire to ground the KM0032 / KM0532 / KM0932 by
connecting one end of the wire to the switch’s grounding terminal (see page 9),
and the other end of the wire to a suitable grounded object.
17
KM0032 / KM0532 / KM0932 User Manual
Single Level Installation
In a single level installation, there are no additional KVM switches cascaded
or daisy chained down from the first level KVM switch. To set up a single level
installation, refer to the diagram on page 19 (the numbers in the diagrams
correspond to the numbered steps) and do the following:
1. Connect the KVM console.
Plug your keyboard, mouse, and monitor into their respective ports on the
console module. Each console port is marked with an identifying icon (see
page 130).
2. Connect the console module to the KM0532 / KM0932.
Use Cat 5e cable to connect the LINE IN 1 or LINE IN 2 port of the
console module to one of the Console (User) ports on the KM0532 /
KM0932's rear panel.
(Repeat steps 1 and 2 for all KVM consoles that you wish to connect. Up
to 5 (KM0532), or 9 (KM0932) KVM consoles may be connected in this
fashion (1 port on the front panel, plus 4 or 8 ports on the rear panel.)
Note: The distance between any console module and any KVM adapter
cable must not exceed 300 m (1000').
3. Connect the KVM adapter cable to the computer.
Using a KVM adapter cable that is appropriate for the computer you are
installing, plug the adapter cable’s connectors into their respective ports on
the computer (see page 131).
4. Connect the KVM adapter cable to the KM0532 / KM0932.
Use Cat 5e cable to connect the KVM adapter cable to any available KVM
port on the KM0532 / KM0932.
(Repeat steps 3 and 4 for all computers that you wish to connect. Up to 32
computers may be connected in this fashion.)
5. Plug a cable from the LAN or WAN into the KM0532 or KM0932's LAN
port.
6. Connect a PON unit (Optional)
Use Cat. 5e cable to connect the KM0532 or KM0932's PON port to an
SA0142 Adapter. Connect the Adapter to the PON IN port of a PN0108
Power Over the Net™ unit (see page 131).
18
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