User Manual
CS-1772
CS-1774
2005-03-16
NOTE: This equipment has been tested and found to compl y wi t h the
limits for a Class B digital device pursuant to Subpart J of Part 15 of
the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential instal l a tion.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interferenc e to ra dio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined
by turning the equipment off and on, t he user is encouraged to try to
correct the interference by one or more of t he following measures:
M Reorient or relocate the receiving antenna.
M Increase the separation between the equipment and receiver.
M Connect the equipment into an outlet on a ci rcuit different from
that which the receiver is connected.
M Consult the dealer or an experienced radio/televi sion technician for
help.
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CS-1772 / CS-1774 User Manual
Packing List
The complete Master View USB 2.0 KVME CS-1772 / CS-1774 package consi st s of:
M 1 CS-1772 or CS-1774 KVM Switch
M 2 CS Custom KVM Cables (CS-1772)
M 4 CS Custom KVM Cables (CS-1774)
M 1 Firmware Upgrade Cable
M 1 Power Adapter
M 1 User Manual
M 1 Quick Start Guide
Check to make sure that all the compone nt s are present and that nothing was damaged
in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow t he i nstallation and operation procedures
carefully to prevent any damage t o the unit, and/or any of the devices that connect to
it.
©Copyright 2005 ATEN® International Co., Ltd.
Manual Part No. PAPE-0244-100
Printed in Taiwan 03/2005
All brand names and trademarks are the registered property of their respective owners.
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CS-1772 / CS-1774 User Manual
Contents
1. Introduction
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . 3
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2. Hardware Setup
CS-1772 / CS-1774 Front View . . . . . . . . . . . . . . . . . . . . 5
CS-1772 / CS-1774 Rear View . . . . . . . . . . . . . . . . . . . . . 7
Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Port Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . 11
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3. Port Switching
Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . 13
Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . 13
Cycling Through the Ports . . . . . . . . . . . . . . . . . . . . . . 14
Going Directly to a Port . . . . . . . . . . . . . . . . . . . . . . . 15
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4. Hotkey Setting Mode
Invoking Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . 17
Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . 18
Alternate Port Switching Keys . . . . . . . . . . . . . . . . . . . . . 18
Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . 19
List Hotkey Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 20
USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . 20
Disable Port Switching Keys . . . . . . . . . . . . . . . . . . . . . . 21
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . 21
Invoke Firmware Upgrade Mode . . . . . . . . . . . . . . . . . . . . 21
HSM Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . 22
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5. Keyboard Emulation
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6. The Firmware Upgrade Utility
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Appendix
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Hotkey Default Settings . . . . . . . . . . . . . . . . . . . . . . . . 32
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Conventions
This manual uses the following conventions:
Courier Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
M Bullet lists provide information, but do not involve sequential
steps.
→ Indicates movement through a series. For example, Start → Run
means to open the Start menu, and then select Run.
Indicates critical information.
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Chapter 1.
Introduction
Overview
The Master View CS-1772 and CS-1774 represent a revol ut iona ry new direction in
KVM (Keyboard, Video, Mouse) Switches. The se two (CS-1772) and four (CS-1774)
port USB KVM Switches incorporate a two port USB Hub and an ethernet hub all in
the same compact unit. This eliminates the need to purchase separate hubs or
standalone peripheral sharers such as print servers, modem splitters, etc.
As KVM switches, the CS-1772 and CS-1774 allow users to access two or four
computers from a single USB keyboard, USB mouse, and monitor console. The y
improve on previous designs by using the fast, reliabl e, USB bus to tra nsfe rri ng
keyboard and mouse data to the computers, while the int e gra ted two-port USB hub
permits any of the computers to access any peripherals conne cted to it on a ‘one
computer at a time’ basis.
Recognizing the importance of sound in the computing environment, the CS-1772 /
CS-1774 is also audio enabled. A single microphone can provi de audio input to any
of the computers, and you can listen to the audio output of any comput e r (on a
one-at-a-time basis) on a single set of speakers.
The CS-1772 / CS-1774’s asynchronous switching feature allows independent
switching of the KVM, USB hub, and audio focus. If you wish, you can give one
computer the KVM console focus, another the USB hub focus, whi le a third has the
audio focus. You can work on a spreadsheet on one computer, for example, while you
print from a second computer at the same time.
Setup is fast and easy; you simply plug cables into the i r appropri at e port s. T he re i s no
software to configure, no installation routines, and no incompatibility problems. Since
the CS-1772 / CS-1774 intercepts keyboard input directly, it works on multiple
operating platforms (PC compatible, Mac, Sun, etc.). There are two convenient
methods to access the computers: pressing push button port selection switche s loc ated
on the unit’s front panel; and entering hotkey combinations from the ke yboa rd.
Since a single console manages all of the computers, the CS-1772 / CS-1774
installation: 1) eliminates the expense of having to purchase separate components for
each computer; 2) saves all the space those extra compone nt s would take up; 3) saves
on energy costs; and 4) eliminates the inconvenience and wasted effort involved in
constantly moving from one computer to anothe r.
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Features
M Multifunction USB KVM switch integrates a USB hub, ethernet hub, and audio
M One console controls 2 (CS-1772) or 4 (CS-1774) computers and USB peripherals
connected to two USB 2.0 ports
M Independent (asynchronous) switching of KVM, USB, and audio focus USB ports
M Easy installation - no software required - connecting cables to the PCs is all it takes
M Easy to operate - port selection via push button switche s or hot keys - auto scanning
to monitor computer operation
M Power on detection - automatically switches to the first powered on port
M Keyboard and mouse emulation - computers boot even when the console focus is
elsewhere
M Supports Microsoft IntelliMouse and the scrolling wheel on most mice
M Supports Logitech and Microsoft wireless keyboards and mice
M Supports multimedia USB keyboards
M Caps Lock, Num Lock, and Scroll Lock states are saved and restored when
switching
M LED Display For Easy Status Monitoring
M Auto Scan Mode for monitoring all computers
M Complete keyboard emulation for error free booting
M Hotkey operating platform selection
M Superior video quality - up to 2048x1536; DDC2B
M Upgradeable firmware
M Auto-sensing, Plug-and-Play Ethernet/Fast Ethernet/Dual Speed hub built in - per
port MDI/MDIX - full/half duplex - IEEE802.3 and IEEE802.3µ compatible
M Hot pluggable - add or remove computers for maintenance without powering down
the switch
M Compatible with multiple operating platforms (PC, Mac, and Sun)
M Supports Windows 98SE / ME / 2000 / XP / Server 2003; Mac OS8.6 or higher;
Solaris; Linux
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Introduction
Hardware Requirements
Console
M A VGA, SVGA, or Multisync monitor capable of the highest resolution that you
will be using on any computer in the installation.
M A USB style mouse
M A USB style keyboard
Computer
The following equipment must be installed on each computer:
M A VGA, SVGA or Multisync card
M 1 Type A USB port for keyboard/mouse cable
M 1 Type A USB port for USB hub cable
Cables
Only CS Custom cable sets specifically designe d to work wi th thi s swi tch may be
used to link to the computers. Two (CS-1772) or four (CS-1774) 1.8m cable se t s are
provided with this package.
Note: The quality of the display is affected by the quality and length of the cable. If
you need additional cable sets, contact your de al er t o purchase the correct ones
for your switch.
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CS-1772 / CS-1774 Front View
3
1&2
1&2
Chapter 2.
Hardware Setup
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1. Port Selection Switches
Pressing a switch brings the focus to the comput er att ache d t o it s corre spondi ng
port. See p. 13 for operation deta i l s.
2. Port LEDs
The Port LEDs are built into the Port Selection Swi t ches. The upper ones are the
KVM Port LEDs; the lower ones are the USB LEDs:
LED Indication
KVM:
USB:
M Lights DIM ORANGE to indicate that the computer attached to its
corresponding port is up and running (On Line).
M Changes to BRIGHT ORANGE to indicate that the computer
attached to its corresponding port is the one that has the KVM focus
(Selected).
M Flashes to indicate that the computer attached to its corresponding
port is being accessed under Auto Scan mode.
M Lights DIM GREEN to indicate that there is a USB cable connection
to the computer attached to its corresponding port. Does not light if
there is no USB connection to the computer.
M Changes to BRIGHT GREEN to indicate that the computer attached
to its corresponding port is the one that has access to the USB
peripherals.
3. Ethernet LEDs
The ethernet LEDs light to indicate the data transmission status of their
corresponding ports on the ethernet hub:
LED Status Indication
LAN Link Off No data connection to the computer attached to its
On Data connection to the computer attached to its
Flashing Data is being transmitted through the port.
10/100Mbps Off Data transmission speed is 10Mbps.
On Data transmission speed is 100Mbps.
corresponding port.
corresponding port is in effect.
4. USB Hub Section
USB peripherals (printers, scanners, etc.) can pl ug int o either port.
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CS-1772 / CS-1774 Rear View
123
Hardware Setup
4
123
4
5
5
6
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1. Ethernet Port Section
The Cat5 LAN cable that connects to the comput er’s et he rne t port can plug into
any available port.
2. Console Audio Jacks
The cables from your microphone and speakers plug in he re . Each jack i s col or
coded and marked with an appropriate icon to indicate it se l f.
3. Firmware Upgrade Port
The Firmware Upgrade Cable tha t transfers the firmware upgrade dat a to the
CS-1772 / CS-1774 plugs in here. See p. 25 for firmware upgra de details.
4. Power Jack
The power adapter cable plugs into this jack.
5. Console Port Section
Your USB keyboard, USB mouse, and monitor plug in here.
6. CPU Port Section
The cables that link the switch to your computers plug in here. Each CPU port is
comprised of a microphone jack, speaker jack, and KVM data connector.
Note: The shape of these 15-pin connectors ha s be en spe ci fi cal l y modified so that
only KVM cables designed to work with this switch can plug in (se e the
Cables section on p. 3, for det a i l s). Do NOT attempt to use ordinary 15 pin
VGA connector cables to link these ports to the computers.
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Hardware Setup
Cable Connection
1. Make sure that power to all the de vi ces you will be connecting up have
been turned off. You must unplug the power cords of any comput ers
that have the Keyboard Power On func tion.
2. Make sure that all devices on the installation are properly grounded.
To set up your Master View CS-1772 / CS-1774 installati on, re fer to the installation
diagram on the following page , a nd do t he following:
1. Plug your keyboard, mouse and monitor i nt o t he Consol e Port s l oc a t e d on t he
unit’s rear panel.
2. Plug your microphone and speakers into the Consol e m i c rophone and spe ake r
jacks located on the unit’s rear panel.
3. Using a KVM cable set (provided with this package), pl ug the custom SPHD
connector into any available CPU Port on the switch and plug the accompanying
microphone and speaker connectors into the CPU Port’s microphone and speaker
jacks.
Note:1. The connectors and jacks are color c ode d and m arked with an appropriate
icon for easy installation.
2. Be sure that all the plugs are in the same CPU Port socke ts (all in Port 1,
all in Port 2, etc.).
4. At the other end of the cable, plug the USB keyboard/mouse, USB hub, video,
microphone and speaker cables into their respective ports on the computer.
5. Use Cat5 cable to connect any available et hernet port on the switch to the
computer’s ethernet port.
Repeat steps 3 - 5 for any other com puters you are connecting up.
6. Plug the cable from your external LAN source i nt o any ava i l able ethernet port on
the switch.
7. Plug the power adapter that came wi t h your swit c h i nt o an AC power source, then
plug the power adapter cable into the switch’s Powe r Ja ck.
8. Plug your USB peripherals into the USB hub section on the front panel.
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7
4
5
5
1
2
3
10
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Hardware Setup
Port Numbering
Each CPU port on the CS-1772 / CS-1774 switch is assigned a port number (1 or 2
for the CS-1772; 1 to 4 for the CS-1774). The port numbers are m a rke d on t he rear
panel of the switch (see p. 7).
The Port ID of a computer is derived from the CPU port number it is connected to.
For example, a computer connected to CPU port 2 has a Port ID of 2.
The Port ID is used to specify which computer gets the KVM, USB hub, and audi o
focus with the Hotkey port selec t i on m e thod (see p. 13, for details).
Powering Off and Restarting
If it becomes necessary to Power Off the Master View unit do the fol lowi ng:
1. Power off the switch.
M Unplug the KVM cables from the switch’s rear panel.
M Unplug the switch’s power adapter cable.
2. Wait 10 seconds, then reconnect the KVM cables.
3. Plug the switch’s power adapter cable back in.
Hot Plugging
The Master View CS-1772 / CS-1774 supports USB hot plugging - components can
be removed and added back into the installation by unplugging their cable s from t he
CPU ports without the need to shut the unit down.
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Chapter 3.
Port Switching
There are two convenient methods to switch the KVM, USB hub, and audi o foc us
among the ports: Manual - which involves pressing the pushbutton port selection
switches located on the uni t ’s front pa nel; and Hotkey - which involves enteri ng
combinations from the keyboard.
Manual Port Switching
M Press and release a switch (for less than three seconds) to bring only the KVM
focus to the computer attached to its corresponding port .
M Press a switch for longer than three seconds to bring the KVM, USB hub, and
audio focus to the computer attached to its correspondi ng port .
M Press switches 1 and 2 simultaneously for 2 seconds to start Aut o Sc an Mode. See
p. 16 for details.
Hotkey Port Switching
All port switches begin wit h ta pping the Scroll Lock key twice. The tables on the
following pages describe the actions that each combination performs.
Note: If using the Scroll Lock key confl i ct s with other programs running on the
computer, the Ctrl key can be used, instead. See Alternate Port Switching
Keys, p. 18, for details.
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Cycling Through the Ports
Hotkey Action
[Scroll Lock] [Scroll Lock] [Enter] Brings the KVM, USB hub, and audio focus from the port
[Scroll Lock] [Scroll Lock] [K]
[Enter]
[Scroll Lock] [Scroll Lock] [U]
[Enter]
[Scroll Lock] [Scroll Lock] [S]
[Enter]
that currently has the KVM focus to the next port on the
installation (1 to 2; 2 to 1 for the CS-1772; 1 to 2; 2 to 3; 3
to 4; 4 to 1 for the CS-1774).
Note that the KVM, USB hub, and audio focus all go to this
port even if they were on different ports to begin with.
Brings only the KVM focus from the port that currently has it
to the next port on the installation. The USB hub and audio
focus remain where they are.
Brings only the USB hub focus from the port that currently
has it to the next port on the installation. The KVM and
audio focus remain where they are.
Brings only the audio focus from the port that currently has
it to the next port on the installation. The KVM and USB hub
focus remain where they are.
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Port Switching
Going Directly to a Port
Hotkey Action
[Scroll Lock] [Scroll Lock] [n] [Enter] Brings the KVM, USB hub, and audio focus to the
[Scroll Lock] [Scroll Lock] [n] [K]
[Enter]
[Scroll Lock] [Scroll Lock] [n] [U]
[Enter]
[Scroll Lock] [Scroll Lock] [n] [S]
[Enter]
[Scroll Lock] [Scroll Lock] [n] [K] [U]
[Enter]
[Scroll Lock] [Scroll Lock] [n] [K] [S]
[Enter]
[Scroll Lock] [Scroll Lock] [n] [U] [S]
[Enter]
computer attached to the port corresponding to the
specified Port ID.
Note that the KVM, USB hub, and audio focus all go to
this port even if they were on different ports to begin with.
Brings only the KVM focus to the computer attached to
the specified port. The USB hub and audio focus remain
where they are.
Brings only the USB hub focus to the computer attached
to the specified port. The KVM and audio focus remain
where they are.
Brings only the audio focus to the computer attached to
the specified port. The KVM and USB hub focus remain
where they are.
Brings the KVM and USB hub focus to the computer
attached to the specified port. The audio focus remains
where it is.
Brings the KVM and audio focus to the computer
attached to the specified port. The USB hub focus
remains where it is.
Brings the USB hub and audio focus to the computer
attached to the specified port. The KVM focus remains
where it is.
Note: The n stands for the computer’s Port ID number (1, 2, 3, or 4 - see Port
Numbering, p. 11). Replace the n with the appropriate Port ID whe n ent e ring
hotkey combinations.
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Auto Scanning
The CS-1772 / CS-1774’s Auto Scan feature automatically cycles the KVM focus
through the computer ports at regular interva l s. Thi s al l ows you to m oni t or t he
computer activity without having to t a ke t he t roubl e of switching from port to port
manually. See the ta ble below for details.
Hotkey Action
[Scroll Lock] [Scroll Lock] [A] [Enter] Starts Auto Scan. Th e KVM focus cycles from port
[Scroll Lock] [Scroll Lock] [A] [n] [Enter] Starts Auto Scan. The KVM focus cycles from port
Note:1. The n stands for t he number of seconds that the CS-1772 / CS-1774 should
dwell on a port before moving on to the next. Replace the n with a number
between 1 and 99 when entering this hotkey combination.
2. Although the video focus switc hes from port to port, the keyboard, mouse,
audio and USB focus doesn’t switch. They stay at the port they were on
when Auto Scanning started.
3. While Auto Scan Mode is in effect, ordina ry ke yboa rd functions are
suspended - only Auto Scan Mode compliant keystrokes can be input. You
must exit Auto Scan Mode in order to regai n norm al control of the keyboard.
to port at 5 second intervals.
to port at n second intervals.
To exit Auto Scan Mode, press the Esc key, t he Spacebar, or any Port Selection
switch.
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Chapter 4.
Hotkey Setting Mode
Invoking Hotkey Setting Mode
Hotkey Setting Mode is used to set up your CS-1772 / CS-1774 switch configuration.
All operations begin with invoking Hotkey Setting Mode (HSM). To invoke HSM do
the following:
1. Press and hold down the Num Lock key
2. Press and release the minus key
3. Release the Num Lock key
Note: There is an alternate key combination to invoke HSM. See below for de tails.
M When HSM is active, the Caps Lock, and Scroll Lock LEDs flash in succession to
indicate that HSM is in effect. They stop flashing and revert to norm al st atus when
you exit HSM.
M Ordinary keyboard and mouse functions are suspended - only Hotkey compli ant
keystrokes and mouse clicks (described in the sections that follow), can be i nput .
M At the conclusion of some hotkey operations, you automat i cal ly exit hotkey mode.
With some operations, you must exit manually. To exit HSM manually, press the
Esc key, or the Spacebar.
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Alternate HSM Invocation Keys
An alternate set of HSM invocation keys is provided in case the default se t conflicts
with programs running on the computers.
To switch to the alternate HSM invocation set, do the following:
1. Invoke HSM (see above)
2. Press and release the H key
The HSM invocation keys become the Ctrl key and F12 (instead of Num Lock and minus).
Note: This procedure is a toggle between the two methods. To revert back to the original
HSM invocation keys, invoke HSM, then press and release the H key again.
Alternate Port Switching Keys
The port switching activation ke ys can be changed from tapping the Scroll Lock ke y
twice ([Scroll Lock] [Scroll Lock]) t o ta pping the Ctrl key twice. To change the port
switching activation keys, do the following:
1. Invoke HSM (see p. 17)
2. Press and release the T key
Note: This procedure is a toggle betwee n t he t wo m et hods. To revert back to the
original [Scroll Lock] [Scroll Lock] method, invoke HSM, then press and
release the T key again.
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Hotkey Setting Mode
Keyboard Operating Platform
The CS-1772 / CS-1774’s default port configuration i s for a PC Com patible keyboard
operating platform. If your requirements call for different port settings (you have a
Mac or Sun attached to a port, e.g.), you can change a port’s keyboard ope rating
platform configuration as follows:
1. Bring the KVM focus to the port you want to set.
2. Invoke HSM (see p. 17)
3. Press and release the appropriate Function key (see table). After completing a
setting, you automatically exit HSM.
Function Key Operation
[F2]
[F3]
[F10]
Sets the Mac keyboard operating platform.
Sets the Sun keyboard operating platform.
Auto detects the keyboard operating platform (for PC compatible systems).
Activates Pass Through keyboard mode (keystrokes are sent directly to the
computer instead of through the Mac or Sun emulator).
* The first time that the Sun system runs from a port, you must configure its port for
the Sun keyboard operating platform before you turn the system on, or else the Sun
system will not start.
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List Hotkey Settings
To see a listing of the current hotkey settings, do the following:
1. Invoke HSM (see p. 17).
2. Press and release the F4 function key.
3. Open a text editor or word processor and use its Paste function to display the
settings.
USB Reset
If the Console USB keyboard and/or mouse loses focus and needs to be re se t, do the
following:
1. Invoke HSM (see p. 17).
2. Press and release the F5 function key.
Hotkey Beeper Control
The Beeper can be hotkey toggled On and Off. To toggle the Beeper, do the following:
1. Invoke HSM (see p. 17).
2. Press and release the B key.
The Beeper toggles On or Off. The Command Line di splays Beeper On or Beeper Off
for one second; then the message disappears and you automatically exit Hotkey Mode.
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Hotkey Setting Mode
Disable Port Switching Keys
To disable the Port Switching Keys ([Scroll Lock] [Scroll Lock] / [Ctrl] [Ctrl]), do the
following:
1. Invoke HSM (see p. 17).
2. Press [X] [Enter].
Note: This procedure is a toggle. To enable the Port Swit c hi ng keys repeat steps 1
and 2.
Restore Default Settings
To reset the CS-1772 / CS-1774 to its default hotkey settings, do the following:
1. Invoke HSM (see p. 17).
2. Press [R] [Enter].
All hotkey settings return to the factory default settings. A table showing the default
settings is provided in the Appendi x, on p. 32.
Invoke Firmware Upgrade Mode
To set the CS-1772 / CS-1774 to Firmware Upgrade Mode, do the followi ng:
1. Invoke HSM (see p. 17).
2. Key in: upgrade
3. Press [Enter].
The front panel port LEDs flash to indicate Firmwa re Upgrade Mode is in effect.
Note: To exit Firmware Upgrade Mode, you m ust power off the switch.
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CS-1772 / CS-1774 User Manual
HSM Summary Table
After invoking HSM (see p. 17), key in one of the following ke ys to pe rform the
corresponding function:
Key Function
H
T
F2
F3
F4
F5
F10
B
X [Enter]
R [Enter]
upgrade [Enter]
Toggles between the default and alternate HSM invocation keys.
Toggles between the default and alternate Port Switching keys.
Sets the Mac keyboard operating platform.
Sets the Sun keyboard operating platform.
Lists the current hotkey settings via the Paste function of a text editor or WP.
Performs a USB reset.
Auto detects the keyboard operating platform (for PC compatible systems).
Activates Pass Through keyboard mode (keystrokes are sent directly to the
computer instead of through the Mac or Sun emulator).
Toggles the beeper On and Off.
Enables/Disables the Port Switching keys.
Resets the hotkey settings to their default status.
Invokes Firmware Upgrade Mode.
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Chapter 5.
Keyboard Emulation
Sun Keyboard
The PC compatible (101/104 key) keyboard can emul at e t he functions of the Sun
keyboard when the Control key [Ctrl ] i s used in conjunction with other keys. T he
corresponding functions are shown in the table bel ow.
Note: When using [Ctrl] combinations, press and release the Ctrl key, then press and
release the activation key.
PC Keyboard Sun Keyboard
[Ctrl] [T] Stop
[Ctrl] [F2] Again
[Ctrl] [F3] Props
[Ctrl] [F4] Undo
[Ctrl] [F5] Front
[Ctrl] [F6] Copy
[Ctrl] [F7] Open
[Ctrl] [F8] Paste
[Ctrl] [F9] Find
[Ctrl] [F10] Cut
[Ctrl] [4]
[Ctrl] [H] Help
[Ctrl] [1] Mult
[Ctrl] [2] V_DN
[Ctrl] [3] V_UP
[Win] Compose
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CS-1772 / CS-1774 User Manual
Mac Keyboard
The PC compatible (101/104 key) keyboard can emul at e t he func t i ons of t he Ma c
keyboard. The emulation mappings are l i sted in the table below.
Note: When using key combinations, press and release the first key, then press and
release the second one.
PC Keyboard Mac Keyboard
[Shift] Shift
[Ctrl] Ctrl
[Win]
[Ctrl] [4]
[Alt] Alt/Option
[Prt_Sc] F13
[Scroll Lock] F14
[Desktop Menu] =
[Enter] Return
[Back Space] Delete
[Ins] Help
[Ctrl] [Win] F15
[Ctrl] [1] Mult
[Ctrl] [2] V_DN
[Ctrl] [3] V_UP
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Chapter 6.
The Firmware Upgrade Utility
The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth,
automated process for upgrading the KVM switch’s firmware. The Utility comes as
part of a Firmware Upgrade Package tha t is spe cifi c for each de vice. New upgrade
packages are posted on our web site as new firmware revisions become availa ble.
Before You Begin
1. From a computer that is not part of your KVM installation go to our Int erne t
support site and choose the model name tha t relates to your device (CS-1772 /
CS-1774) to get a list of available Firmware Upgrade Packa ges.
2. Choose the Firmware Upgrade Pa cka ge you want to install (usually the most
recent), and download it to your computer.
3. Use the Firmware Upgrade Cable provided with this unit, to conne ct a COM port
on your computer to the Firmware Upgrade Port of your switch.
4. Unplug the KVM cables from the back of the switch.
5. Invoke Firmware Upgrade Mode (see p. 21). The switch’s front panel LEDs flash
to indicate that it is in Firmware Upgrade Mode.
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Starting the Upgrade
To upgrade your firmware:
1. Run the downloaded Firmware Upgra de Package file - either by double clicking
the file icon, or by opening a command line and entering the full path to it.
The Firmware Upgrade Utility Welcome screen appears:
Note: The screenshots in this section are for exa m pl e purposes. The screens that
appear during your firmware upgrade may va ry slightly as to their wording
and descriptions.
2. Read and Agree to the License Agreement (enable the I Agree radi o button).
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The Firmware Upgrade Utility
3. Click Next to continue. The Firmware Upgrade Utility main screen appears:
M The Utility inspects your installation. All the devices capable of being upgraded
by the package are listed in the Device List panel.
M As you select a device in the l i st, its description appears i n the Device
Description panel.
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4. After you have made your device sel ect i on(s), Click Next to perform the upgrade.
M If you enabled Check Firmware Version, the Utility compares the device’s
firmware level with that of the upgrade fi les. If it finds that the device’s version
is equal to, or higher than, the upgrade version, it brings up a dialog box
informing you of the situation and give s you t he opt i on t o Cont i nue or Cancel.
M If you didn’t enable Check Firmware Version, the Utility installs the upgrade
files without checking whethe r they are a higher level, or not.
M As the Upgrade proceeds status messages appear i n the St at us Me ssa ge s panel,
and the progress toward completion is shown on the Progress bar.
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The Firmware Upgrade Utility
Upgrade Succeeded
After the upgrade has completed, a screen appears to inform you that the procedure
was successful.
Click Finish to close the Firmware Upgrade Utility.
After a successful completion, the switch exits Firm wa re Upgrade Mode and resets
itself.
Upgrade Failed
If the Upgrade Succeeded screen doesn’t appear, it means that the upgrade fa iled to
complete successfully, in which case you should repeat the upgra de procedure from
the beginning.
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CS-1772 / CS-1774 User Manual
Notes:
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Appendix
Specifications
Function CS-1772 CS-1774
Computer Connections 2 4
CPU Port Selection Front Panel Switches; Hotkey
USB/Audio Port Selection Hotkey
LEDs KVM 2 (Orange) 4 (Orange)
USB 2 (Green) 4 (Green)
Link 3 (Green) 5 (Green)
10/100Mbps 3 (Green) 5 (Green)
Console
Connectors
CPU
Connectors
USB Hub 2 x USB Type A female
Ethernet Hub 3 x RJ-45 sockets 5 x RJ-45 sockets
Firmware Upgrade Port 1 x RJ- 11socket
Power Adapter 1 x DC 5.3V; 2.4A
Power Consumption DC5.3V; 4.5W; 900mA DC5.3V; 5W; 1000mA
Scan Interval 1 - 99 secs. (5 secs. default)
Resolution Up to 2048 x 1536; DDC2B
KB/Mouse Emulation USB (PC, Mac, Sun)
Environment Operating Temperature: 0 - 50
Keyboard 1 x USB Type A female
Mouse 1 x USB Type A female
Video 1 x HDB -15 female
Audio 1 x Speaker jack
KVM data 2 x SPHD - 15 female 4 x SPHD - 15 female
Audio 2 x Speaker jacks
1 x Microphone jack
2 x Microphone jacks
Storage Temperature: -20 - 60
Humidity: 0 - 80% RH
4 x Speaker jacks
4 x Microphone jacks
o
C
o
C
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Function CS-1772 CS-1774
Housing Metal
Weight 0.71 kg 0.92 kg
Dimensions (L x W x H) 21.0 x 8.8 x 5.55cm 27.0 x 8.8 x 5.55cm
OS Support Windows 98 or higher, Mac OS 8.6 or higher, SUN
Blade 2000/100 (Sun Solaris 8), Linux RedHat 7.1 or
higher, FreeBSD 3.51, 4.2, 4.3, 4.5 or newer
Hotkey Default Settings
The hotkey factory default settings are given in the table below:
Setting Default
Port Switching [Scroll Lock] [Scroll Lock]
Invoking HSM [Num Lock] [ - ]
Beeper On
Keyboard Operating Platform PC Compatible
Port Switching Keys Enabled
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Troubleshooting
Symptom Possible Cause Action
Erratic
behavior.
Keyboard
and/or
Mouse not
responding.
USB devices
not
responding.
Device not
recognized
message
(Windows)
Sun system
does not start.
Mac keyboard
doesn’t have a
Scroll Lock or
Num Lock key.
Unit not receiving
enough power.
Keyboard and/or
mouse need to be
reset.
No connection to the
computer.
KVM switch needs
to be reset.
USB ports need to
be reset.
Windows timing
problem.
CPU port not
configured correctly.
Some Mac
keyboards do not
have these keys.
Use a DC 5.3V power adapter if you are not
already using one. If you are already using a
power adapter, check that it matches the
system specifications (DC 5.3V), and that it is
plugged in and functioning properly.
Use the USB Console Reset hotkey
combination (see p. 20).
Unplug the cable(s) from the console port(s),
then plug it/them back in.
Check the cable from the switch to the
computer to make sure it is properly
connected.
Power off all devices on the installation (see
the note at the top of p. 9); power off the KVM
switch; wait five seconds; then power up.
Unplug the device’s USB cable from the USB
port on the switch’s rear panel, then plug it
back in.
1. Unplug the KVM cable from the computer’s
USB port.
2. Go into Windows’ System Settings and
remove the Unknown Device entry.
3. Plug the KVM cable back in. Windows will
now recognize the device.
The first time that a Sun system runs from a
port, you must configure its port for the Sun
keyboard operating platform before you turn
the system on, or else the Sun system will not
start. See p. 19 for details.
M Use F14 to substitute for the Scroll Lock key.
M Use the Clear key to substitute for the Num
Lock key.
The Firmware Upgrade Utility
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Limited Warranty
IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXCEED THE PRICE PAID
FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS
DOCUMENTATION.
The direct vendor makes no warranty or representation, ex pressed, implied, or statutory with respect
to the contents or use of this documentation, and specially disclaims its quality, performance,
merchantability, or fitness for any particular purpose.
The direct vendor also reserves the right to revise or update the device or documentation without
obligation to notify any individual or entity of such revisions, or update. For further inquires please
contact your direct vendor.
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