ATEN Technology CS-1754, CS-1758 User Manual

User Manual

CS-1754 CS-1758

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Subpart J of Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

w Increase the separation between the equipment and receiver. w Connect the equipment into an outlet on a circuit different

from that which the receiver is connected.

w Consult the dealer or an experienced radio/television techni-

cian for help.

Packing List

The complete Master View CS-1754 / CS-1758 package consists of:

w 1 CS-1754 or CS-1758 KVM Switch w 1 Firmware Upgrade Cable w 1 Power Adapter w 1 User Manual w 1 Quick Start Guide

Check to make sure that all the components are present and that nothing was damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices that connect to it.

Manual Part No. PAPE-0225-1AT

Printed in Taiwan 11/2003

All brand names and trademarks are the registered property of their respective owners.

CS-1754 / CS-1758 User Manual iii.

Contents

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Hardware Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

CS-1754 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

CS-1758 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

CS-1754 / CS-1758 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Single Stage Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Two Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Three Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Hot Plugging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Port Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Hotkey Port Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Invoking Hotkey Mode (HKM) . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Hotkey Port Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Hotkey Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Alternate Hotkey Invocation Keys: . . . . . . . . . . . . . . . . . . . . . . . . 22

Alternate OSD Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Platform / Language Setup: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Miscellaneous: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

iv. CS-1754 / CS-1758 User Manual

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

OSD Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

OSD Main Screen Headings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

The Firmware Upgrade Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Master View Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Master View Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

CS-1754 / CS-1758 User Manual v.

Notes:

vi. CS-1754 / CS-1758 User Manual

Overview

The CS-1754 and CS-1758 USB KVM (Keyboard, Video, Mouse) Switches are control units that allow access and control of up to 4 (CS-1754) or 8 (CS-1758) computers from a single USB keyboard, USB mouse, and monitor console. Since units can be cascaded to three levels, in a complete three stage installation, up to 21 CS-1754s can control up to 64 computers, and up to 73 CS-1758s can control up to 512 computers - all from the original single console.

Although the switches use a USB keyboard and mouse for the console, they support both PS/2 and USB computers. Users have the choice of connecting the switch to a computer with PS/2 connectors or USB connectors depending on the cable used to link the switch to the computers. See the Cables section, p. 3 for more details.

The CS-1754 / CS-1758 provides Multimedia keyboard support (volume up/down, mute and pulse), and is audio enabled. A single microphone can provide audio input to each of the computers, and you can listen to the audio output of each computer on a single set of speakers (on a one-at-a-time basis).

There are three convenient methods to access any computer connected to the installation: (1) using the push button port selection switches located on each unit’s front panel; (2) entering Hotkey combinations from the keyboard; and (3) selecting from menus provided by the On Screen Display (OSD). An Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one by one.

Setup is fast and easy; simply plug cables into their appropriate ports. There is no software to configure, no installation routines, and no incompatibility problems. Since the CS-1754 / CS-1758 intercepts keyboard input directly, it works on multiple operating platforms (PC compatible, Mac*, Sun*, etc.).

There is no better way to save time and money than with a CS-1754 / CS-1758 installation. Since a single console manages all of the computers, the CS-1754 / CS-1758 setup: (1) eliminates the expense of having to purchase a separate keyboard, monitor, and mouse for each computer; (2) saves all the space those extra components would take up; (3) saves on energy costs; and (4) eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another.

* Mac and Sun computers must use the USB cable connection (see p. 3).

CS-1754 / CS-1758 User Manual 1

Features

w Dual function KVM-USB switch w One console controls 4 (CS-1754 ) or 8 (CS-1758 ) computers w Cascadable to three levels for control of up to 512 computers from a

single console

w Dual interface support - PS/2 or USB keyboard and mouse data

transfer from the switch to the computer*

w Computer selection via front panel switches, hotkeys and OSD w LED Display For Easy Status Monitoring w Auto Scan Mode for monitoring all computers w Complete keyboard emulation for error free booting w Multimedia keyboard support (volume up/down, mute and pulse) w Superior video quality - 2048 x 1536; DDC2B w Easy installation - no software required w Hot pluggable - add or remove computers for maintenance without

powering down the switch

w Supports Windows, Mac, and Sun host systems w Windows 98SE / ME / 2000 / XP; Mac OS8.6 or higher; Solaris

* For PC compatible computers. Mac and Sun computers must use

the USB cable connection (see p. 3).

2 CS-1754 / CS-1758 User Manual

Hardware Requirements

Console

w A VGA, SVGA, or Multisync monitor capable of the highest resolution

that you will be using on any computer in the installation.

w A USB mouse w A USB keyboard

Computer

The following equipment must be installed on each computer:

w A VGA, SVGA or Multisync card. w Either a Type A USB port, or PS/2 keyboard and mouse ports (see

the Cables discussion, below).

Cables

Only ATEN’s CS Custom KVM cable sets, which are specifically designed to work with these switches, may be used.

Depending on the KVM cable type, the switches can link to computers that use PS/2 connectors to transfer keyboard and mouse data as well as computers that use USB connectors (see the installation diagrams on p. 10).

Cable Type Length Part Number

PS/2 KVM 1.2m PS/2 KVM 1.8m USB KVM 1.2m USB KVM 1.8m

2L-5301P 2L-5302P 2L-5301U 2L-5302U

To purchase CS Custom KVM cable sets, contact your dealer.

CS-1754 / CS-1758 User Manual 3

Introduction

CS-1754 Front View

1 & 2

1. Port Selection Switches

w Press a switch to access the computer attached to its

corresponding port.

w Pressing Buttons 1 and 2 simultaneously for 2 seconds performs a

keyboard and mouse reset.

w Pressing Buttons 3 and 4 simultaneously for 2 seconds starts Auto

Scan Mode. See p. 21 for details.

2. Port LEDs

The Port LEDs are built into the Port Selection Switches. The upper ones are the On Line LEDs; the lower ones are the Selected Port LEDs:

w The On Line LEDs light ORANGE to indicate that the computer

attached to the corresponding port is up and running. If the LED is flashing, it indicates that the Port is being used for cascading to another Master View switch (see Two Stage Installation, p. 11).

w The Selected LEDs light GREEN to indicate that the computer

attached to the corresponding port is the one that has the KVM focus. The LED is steady under normal conditions, but flashes when its port is accessed under Auto Scan Mode (see p. 21 and F7 SCAN, p. 37).

3. Reset

Use a thin object (such as the end of a paper clip, or a ballpoint pen), to press this recessed switch in to initiate a warm reset. If the switch is kept in for longer than three seconds, a cold reset takes place.

4. Power LED

Lights to indicate that the unit is receiving power.

4 CS-1754 / CS-1758 User Manual

CS-1758 Front View

1 & 2

1. Port Selection Switches

w Press a switch to access the computer attached to its

corresponding port.

w Pressing Buttons 1 and 2 simultaneously for 2 seconds performs a

keyboard and mouse reset.

w Pressing Buttons 7 and 8 simultaneously for 2 seconds starts Auto

Scan Mode. See p. 21 for details.

2. Port LEDs

The Port LEDs are built into the Port Selection Switches. The upper ones are the On Line LEDs; the lower ones are the Selected Port LEDs:

w The On Line LEDs light ORANGE to indicate that the computer

attached to the corresponding port is up and running. If the LED is flashing, it indicates that the Port is being used for cascading to another Master View switch (see Two Stage Installation, p. 11).

w The Selected LEDs light GREEN to indicate that the computer

attached to the corresponding port is the one that has the KVM focus. The LED is steady under normal conditions, but flashes when its port is accessed under Auto Scan Mode (see F7 SCAN, p. 37).

3. Reset

4. Power LED

Lights to indicate that the unit is receiving power.

CS-1754 / CS-1758 User Manual 5

CS-1754 / CS-1758 Rear View

1 32

F/W UPGRADE

NORMAL RECOVER

4 5

1 23

F/W UPGRADE

NORMAL RECOVER

4 5

6 CS-1754 / CS-1758 User Manual

1. Firmware Upgrade Section

w Firmware Upgrade Switch

During normal operation and while performing a fimware upgrade, this switch should be in the NORMAL position. See p. 45 for details about the use of this switch.

w Firmware Upgrade Port

The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator’s computer to the CS-1754 / CS-1758 plugs into this RJ-11 connector. See p. 39 for firmware upgrading details.

2. Console Port Section

Ports to plug in your microphone, speakers, monitor, keyboard and mouse are found here. Each port is marked with an appropriate icon to indicate itself.

3. CPU Port Section

The cables that link the switch to your computers plug in here. Each CPU port is comprised of a microphone jack, speaker jack, and KVM data connector.

Note: The shape of these 15-pin connectors has been specifically

modified so that only KVM cables designed to work with this switch can plug in (see the Cables section on p. 3, for details). Do NOT attempt to use ordinary 15 pin VGA connector cables to link these ports to the computers.

4. Cable Tie Slot

If you want to use a cable tie to gather the cables together, you can run it through this slot to attach it to the unit.

5. Power Jack

The power adapter cable plugs into this jack.

CS-1754 / CS-1758 User Manual 7

Installation

Before you Begin

1. Make sure that power to all the devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. Otherwise, the switch will receive power from the computer.

2. To prevent damage to your installation make sure that all devices on the installation are properly grounded.

Single Stage Installation

To set up your CS-1754 / CS-1758 installation, refer to the installation diagrams on the following pages, and do the following:

1. Plug your USB keyboard, USB mouse, monitor, microphone and speakers into the Console USB Ports located on the unit’s rear panel.

2. Using a KVM cable set (requires a separate purchase, see the Cables section on p. 3), plug the custom SPDB connector into any available CPU Port on the switch and plug the accompanying microphone and speaker cables into the CPU Port’s microphone and speaker jacks.

Note: Be sure that all the plugs are in the same CPU Port sockets

(all in Port 1, all in Port 2, etc.).

3. At the other end of the cable: a) For a USB connection (see p. 10), plug the USB, video,

microphone and speaker cables into their respective ports on the computer.

b) For a PS/2 connection (see p. 10), plug the keyboard, mouse, video,

microphone and speaker cables into their respective ports on the computer.

4. Plug the power adapter cable into the switch’s Power Jack, then plug the power adapter into an AC power source.

5. Repeat steps 2 - 4 for any other computers you are connecting up.

This completes the single stage installation, and you can turn on the power to the computers.

Note: The CS-1754 / CS-1758 initially links to the first comuter you turn

on.

8 CS-1754 / CS-1758 User Manual

Single Stage Installation:

F/W UPGRADE

NORMAL RECOVER

CS-1754 / CS-1758 User Manual 9

USB Cable Connection:

PS/2 Cable Connection:

10 CS-1754 / CS-1758 User Manual

Two Stage Installation

To control even more computers, up to four/eight additional Master View CS-1754/CS-1758 units can be cascaded from the CPU ports of the First Stage unit. The cascaded Master Views that connect back to the First Stage unit are considered Second Stage units. As many as 16 (CS-1754) or 64 (CS-1758) computers can be controlled in a complete two stage installation. A table showing the relation between the number of computers and the number of units needed to control them is provided on p. 46.

To set up a two stage installation, refer to the Two Stage Installation diagram on the next page as you do the following:

1. Make sure that power to all the devices you will be connecting up, including all preexisting devices on the installation, have been turned off.

2. Use a USB KVM cable set (described in the Cables section, p. 3), to connect any available CPU Port on the First Stage unit to the Console ports of the Second Stage unit.

Note: Plug the USB connector into the USB port next to the Console

SPDB port (they are both marked with a similar icon to remind you of the correct USB port).

3. Using a KVM cable set (described in the Cables section, p. 3), plug the custom SPDB connector into any available CPU Port on the switch and plug the accompanying microphone and speaker cables into the CPU Port’s microphone and speaker jacks.

Note: Be sure that all the plugs are in the same CPU Port sockets

(all in Port 1, all in Port 2, etc.).

4. At the other end of the cable: a) For a USB connection (see p. 10), plug the USB, video,

microphone and speaker cables into their respective ports on the computer.

b) For a PS/2 connection (see p. 10), plug the keyboard, mouse,

video, microphone and speaker cables into their respective ports on the computer.

CS-1754 / CS-1758 User Manual 11

+ 38 hidden pages